R12000 - Uninterruptible power supply HP - Free user manual and instructions

Find the device manual for free R12000 HP in PDF.

HP R12000 - Uninterruptible power supply
📄 126 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
Notice HP R12000 - page 6
Pick your language and provide your email: we'll send you a specifically translated version.
Product TypeUninterruptible Power Supply (UPS)
ModelHP R12000
Form FactorRackmount / Tower
Dimensions (HxWxD)3U (5.2 x 17.5 x 20.5 in)
Weight65.5 lbs (29.7 kg)
Power Rating12000 VA / 10800 W
Input Voltage200-240 VAC, 50/60 Hz
Output Voltage200/208/220/230/240 VAC
Battery TypeValve-Regulated Lead-Acid (VRLA)
Typical Backup Time10 min at full load, 25 min at half load
Charging Time3-5 hours to 90% capacity
Output Connections(8) NEMA 5-20R + (2) L6-30R + Hardwiring terminal
Communication PortsUSB, RS-232, Ethernet (SNMP), dry contacts
Management SoftwareHP Power Manager, compatible with HP servers
Protection FeaturesSurge protection, EMI/RFI filtering, automatic voltage regulation (AVR)
MonitoringLCD display for load level, battery status, alerts
Safety CertificationsUL, CUL, FCC Class A, ENERGY STAR
Operating Temperature32°F to 104°F (0°C to 40°C)
Humidity Range0-95% non-condensing
MaintenanceUser-replaceable batteries, hot-swappable
Spare Parts AvailableBattery packs, fan modules, control boards
Warranty3 years (parts & labor), extended options available

Frequently Asked Questions - R12000 HP

What is the backup runtime of the HP R12000?
At full load (12000 VA), runtime is approximately 10 minutes. At half load, it extends to about 25 minutes. Actual runtime depends on battery age, temperature, and connected equipment.
How do I replace the battery?
The HP R12000 features hot-swappable batteries. Front panel access allows battery replacement without powering down the connected load. Always use HP-approved battery packs for safety and performance.
Can I manage the UPS remotely?
Yes, via the Ethernet port with SNMP, or through USB/RS-232. The included HP Power Manager software enables remote monitoring, scheduling, and shutdown.
What types of loads can it support?
Ideal for servers, networking equipment, storage and other critical IT hardware. The UPS provides pure sine wave output and is compatible with active PFC power supplies.
How long does the battery last before needing replacement?
Battery lifespan is typically 3 to 5 years depending on usage and environmental conditions. The LCD alerts when replacement is needed.
Does it protect against surges?
Yes, built-in surge protection and EMI/RFI filtering safeguard connected equipment from spikes and noise. It also includes automatic voltage regulation (AVR) to correct brownouts.
What are the input voltage requirements?
The unit accepts 200-240 VAC, 50/60 Hz. A hardwiring terminal is available for permanent installation; adaptive to various plug types.
Is the UPS user-serviceable?
Yes, hot-swappable batteries and fan modules are user-replaceable. For internal repairs, contact HP certified support.
Can I expand the backup time?
Yes, optional external battery cabinets (EBC) can be connected to extend runtime. The UPS supports up to 10 additional battery packs.
What does the LCD display show?
The LCD provides real-time information: load level (%), battery charge (%), input/output voltage, estimated runtime, and alarms for faults or low battery.

User questions about R12000 HP

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

Your email remains private: it is only used to notify you if someone answers your question.

No questions yet. Be the first to ask one.

Download the instructions for your Uninterruptible power supply in PDF format for free! Find your manual R12000 - HP and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. R12000 by HP.

USER MANUAL R12000 HP

HP R12000 and R18000 DirectFlow UPS User Guide

Abstract

This document includes installation, configuration, and operation information for the HP R12000 and R18000 DirectFlow UPS. This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.

HP R12000 - Abstract - 1

Part Number: 709321-003

April 2015

Edition: 3

© Copyright 2014, 2015 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Links to third-party websites take you outside the HP website. HP has no control over and is not responsible for information outside HP.com.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Microsoft®, Windows®, and Windows Server® are trademarks of the Microsoft group of companies.

Contents

Overview 6

HP DirectFlow UPS overview 6

Power management options....6

Advanced monitoring and management features 7

Location Discovery Services for the UPS configuration 7

REPO port 8

Component identification 8

HP R12000 DirectFlow UPS 8

HP R18000 DirectFlow UPS 11

1U battery pack rear panel.... 14

3U battery pack rear panel....15

Power unit and battery pack configurations 15

Installation 18

Precautions....18

Important device safety information.... 18

Preparing to install the hardware....19

Tools and materials....19

Selecting a site....19

Readying the equipment 20

Installing rack rails 20

Installing rack rails for the 1U power unit....20

Installing rack rails for the 2U power unit....23

Installing rack rails for the 1U battery pack 26

Installing rack rails for the 3U battery pack 29

Installing battery packs....33

Powering down the UPS 33

Installing the 1U battery pack....33

Installing the 3U battery pack....39

Installing the power unit 47

Installing the R12000DF power unit 47

Installing the R18000DF power unit 52

Connecting the UPS to utility power 56

Connecting devices 57

Starting power to the load 57

Continuing the installation of components 57

Installing the Management Module card....57

Installing the Management Module card in the 1U power unit 58

Installing the Management Module card in the 2U power unit....60

Checking the Health/Alert LED 62

Configuration 63

Accessing the Management Module 63

Launching a terminal emulation program....63

Launching a telnet session....64

Navigating the Service Menu....64

Service Menu....65

Module Configuration submenu....65

Configuring the Management Module card for remote access....70

Launching a web browser....71

Signing into the Management Module web interface....71

Configuring the power unit 72

UPS operations....73

Navigating UPS menu options 73

UPS menu options....73

Configuring the battery charge power levels 75

Changing the language....76

Working with UPS modes of operation....76

AC mode 76

Battery mode 77

Bypass mode 77

Maintenance 78

Updating the UPS firmware 78

Restoring power after a REPO activation 79

Verifying the REPO port connection 79

Powering down the UPS and battery packs 80

Replacing the batteries....80

Important battery safety information 80

Battery care and storage guidelines 80

Battery replacement procedure 81

Replacing the 1U battery pack....83

Replacing the 3U battery pack 84

Replacing the Management Module card 85

Replacing the power module 85

Replacing the 1U power unit....86

Replacing the 2U power unit....87

Troubleshooting 89

LED and audible alarm troubleshooting 89

Alarm descriptions and SNMP trap codes....90

General alarm condition 92

UPS does not start 93

Wiring condition....93

Utility power condition 93

Battery connection condition....93

REPO condition....94

UPS is in Bypass mode....94

Overload condition 94

UPS is in Battery mode....95

UPS frequently switches between utility and battery power....95

Battery fault 95

UPS backup time is short 95

Low battery shutdown 95

Deep Sleep mode....95

UPS alarm code decision flowcharts 97

Specifications 112

Environmental specifications 112

Power unit physical specifications....112

REPO port specifications....112

Battery pack physical specifications....112

1U battery pack specifications 113

3U battery pack specifications 113

Lead acid battery module specifications 113

Lithium-ion battery module specifications.... 113

Battery runtime 114

UPS input specifications 114

UPS output specifications.... 115

Voltage specifications 115

Output tolerance specifications.... 115

Output feature specifications....115

Spares....116

R12000DF UPS spare parts list 116

R18000DF UPS spare parts list 116

Hardware options 117

Electrostatic discharge 118

Preventing electrostatic discharge 118

Grounding methods to prevent electrostatic discharge 118

Regulatory information 119

Safety and regulatory compliance 119

Turkey RoHS material content declaration 119

Ukraine RoHS material content declaration 119

Warranty information 119

Support and other resources 120

Before you contact HP 120

HP contact information 120

HP product QuickSpecs....120

Documentation feedback 121

Acronyms and abbreviations.... 122

Index 124

Overview

HP DirectFlow UPS overview

The HP DirectFlow UPS features a configurable rack-mount design that offers three-phase power protection for loads up to a maximum of 20000 VA/18000 W (these numbers might vary by model). Features include:

- Configurations for extending runtime

- A configurable power unit with the following rack unit heights:

R12000DF—1U

R18000DF-2U

  • Optional 3U lead acid or 1U lithium-ion battery packs. A minimum of 60 seconds of backup power with one battery pack and 5 minutes of backup power with two battery packs provided for the maximum load.

• Advanced battery management to increase battery service life and optimize recharge time

  • Warning before the end of the useful battery life
  • Easily replaceable battery modules that simplify maintenance
  • Configurable utility and generator battery charge power level switching.
  • Optional HP DirectFlow UPS Management Module network connectivity with advanced remote monitoring, control, and management features. Built-in location awareness of components. Emergency shutdown control through a REPO port.
  • Firmware that is service upgradeable through a standard DB-9 serial communication port. Backed by worldwide agency approvals.

To benefit from product enhancements, update to the latest versions of UPS firmware and software. To download the UPS firmware and software, see the HP website (http://www.hp.com/go/rackandpower).

Power management options

The DirectFlow UPS is comprised of an HP DirectFlow Power Unit configured with either HP DirectFlow VRLA Battery Packs (3U) or an R12000DF (1U) or R18000DF (3U) HP DirectFlow Lithium-ion Battery Pack.

The DirectFlow UPS works within an overall power management plan that can include utility, generator, and battery power.

The power unit includes front panel controls and an LCD screen for navigating UPS menu options (on page 73) to access system values. Certain values can be configured to accommodate your power management plan.

Each battery pack provides a minimum of 60 seconds of backup power as a stopgap for a power supply lag or outage. Depending upon configuration, including the number of battery packs and load requirements, the

UPS can extend backup power for an increased amount of time. Distribute the load as evenly as possible across the UPS configuration to most efficiently use the powerful three-phase UPS design.

The UPS modes of operation allow the UPS to transfer seamlessly between AC, Battery, and Bypass modes to supply power to connected devices without interruption. For more information, see "Working with UPS modes of operation (on page 76)." The power unit can use a built-in, time-based algorithm to switch between utility and generator battery charging power levels when transferring operating modes. Using a lower charge level while the UPS runs on generator power maximizes the output available to connected devices. The Management Module provides additional features to receive generator commands. To set UPS battery charge power levels, see "Configuring the battery charge power levels (on page 75)."

Advanced monitoring and management features

The Management Module card reports detailed information to the Management Module web interface where the information is graphically displayed. Many commands and functions can be customized from the interface. Customizable setup options in the UPS Service Menu can also be accessed using the Management Module card. The Management Module is designed specifically for the DirectFlow UPS. It is not intended for installation in other UPS devices.

To install and initially configure the Management Module in the DirectFlow UPS, see "Installing the Management Module card (on page 57)" and "Accessing the Management Module (on page 63)." For details about using the Management Module card and web interface, see the HP DirectFlow UPS Management Module User Guide on the HP website (http://www.hp.com/support/DFUPS_MM_UG_en).

Location Discovery Services for the UPS configuration

HP provides built-in location awareness of rack components, a capability that works hand-in-hand with technology in the new HP Intelligent Series racks. Together, the technologies provide the rack identification number and precise U location of the components. This information is communicated through power management software.

HP R12000DFLine drawing of a network device rear panel with ports and connectors (no text or symbols)

HP R18000DFTechnical line drawing of a server rack unit with ports and indicator lights (no text or symbols)

When the power unit is fully seated within the rack, Discovery Services connectors meet with a rack-mounted EEPROM strip. Discovery Services reports the specific location of the power unit and a calculated location of any battery packs. The battery packs must be installed directly beneath the power unit in the rack, without a U gap, for Discovery Services to locate them. Racks without pre-installed EEPROM strips may be upgraded by ordering and installing the strips, available on the HP website

(http://www.hp.com/products/rackoptions).

REPO port

The power unit includes an isolated REPO port. When properly wired, the REPO feature enables the power at the UPS output receptacles to be switched off from a remote location. To use this feature, the REPO port must be connected to a remote, normally open switch (not supplied). The REPO switch is used in conjunction with a main disconnect device that removes the AC source from the input of the power unit.

When the switch is closed:

  • The REPO feature immediately powers down protected devices and does not utilize an orderly shutdown procedure. • The REPO feature shuts down power units operating under utility, generator, or battery power.

To connect a REPO port, see either "Connecting the R12000DF REPO port (on page 49)" or "Connecting the R18000DF REPO port (on page 54)." To restore power to the load devices after the REPO feature has been activated, see "Restoring power after a REPO activation (on page 79)."

Component identification

HP R12000 DirectFlow UPS

The components in the following sections are found in the HP R12000 DirectFlow UPS.

Power unit front panel controls

1 2 3 4 5 6 7 8

ItemComponent Description
1UPS fault LEDRed light indicates a fault; no light indicates proper function.
2Bypass mode LED Greenlight indicates Bypass mode; no light indicates AC mode.
3Battery mode LED Yellowlight indicates Battery mode; flashing indicates low battery.
4Input LEDGreen light indicates that the power input is adequate.
5Up arrowPress to scroll up through the menu structure.
6Down arrowPress to scroll down through the menu structure.
7Off/ESC/Clear fault buttonIn AC mode, press the button for 3 seconds to transfer the UPS to Bypass mode; in Battery mode, press for 3 seconds to shut down the UPS output.During menu selection, press the button to go back to the previous menu.During a UPS fault, press the button for 3 seconds to clear the fault and transfer the UPS to Bypass mode.
8On/Enter buttonPress the button for 3 seconds to turn the UPS on; press the button to confirm setup or menu entries.

Power unit rear panel

Diagram of a server rack with labeled ports and connectors, showing numbered components from 1 to 7.

Item Description
1Cover plate for option slot
2REPO port
3DB-9 serial port for flashing UPS firmware
4DB-15 port for a CAN Bus cable for battery pack communication
5Power cable for connection to the battery pack
6Input/output power module connection
7Input/output power module connection

Power unit rear panel with components

Diagram of a network device showing ports, connectors, and cable routing with numbered labels

Item Description
1HP DirectFlow UPS Management Module card
2HP DirectFlow Input/Output Power Module switch
3HP DirectFlow Input/Output Power Module connection and cables

Power unit rear panel with Management Module card

1 2 3 4

Item Description
1RJ-45 for network or Ethernet communications
2DB-9 serial port for configuration and flashing card firmware
3Power LED
4Health/Alert LED

HP R18000 DirectFlow UPS

The components in the following sections are found in the HP R18000 DirectFlow UPS.

Power unit front panel controls1 2 3 4 5 6 7 8 HP

ItemComponent Description
1UPS fault LED Red lightindicates a fault; no light indicates proper function.
2Bypass mode LED Green lightindicates Bypass mode; no light indicates AC mode.
3Battery mode LED Yellow lightindicates Battery mode; flashing indicates low battery.
4Input LED Green lightindicates that the power input is adequate.
5Up arrowPress to scroll up through the menu structure.
6Down arrowPress to scroll down through the menu structure.
7Off/ESC/Clear fault buttonIn AC mode, press the button for 3 seconds to transfer the UPS to Bypass mode; in Battery mode, press for 3 seconds to power down the UPS output.During menu selection, press the button to go back to the previous menu.During a UPS fault, press the button for 3 seconds to clear the fault and transfer the UPS to Bypass mode.
8On/Enter buttonPress the button for 3 seconds to power up the UPS on; press the button to confirm setup or menu entries.

Power unit rear panel

Diagram of a server rack with labeled components including ports, connectors, and a cable outlet

Item Description
1Cover plate for option slot
2REPO port
3DB-9 serial port for flashing UPS firmware
4DB-15 port for a CAN Bus cable for battery pack communication
5Power cable for connection to the battery pack
6Input/output power module connection
7Input/output power module connection

Power unit rear panel with components

Diagram of a server rack with labeled ports and connectors, showing internal components and cable connections.

Item Description
1HP DirectFlow UPS Management Module card
2HP DirectFlow Input/Output Power Module switch
3HP DirectFlow Input/Output Power Module connection and cables

Power unit rear panel with Management Module card

1 2 3 4

Item Description
1Power LED
2Health/Alert LED
3DB-9 serial port for configuration and flashing card firmware
4RJ-45 for network or Ethernet communications

1U battery pack rear panel

Diagram of a server rack with four labeled ports and connectors, showing internal components and connections.

Item Description
1Connection for a DC to DC power cable to the power unit
2Circuit breaker switch
3Connection for a DC to DC power cable to the battery pack
4DB-15 ports for CAN Bus cables for battery pack communication

3U battery pack rear panel

Diagram of an electronic device rear panel with labeled ports and connectors

Item Description
1Connection for a DC to DC power cable to the power unit
2Connection for a DC to DC power cable to the battery pack
3DB-15 ports for CAN Bus cables for battery pack communication
4Circuit breaker switch

Power unit and battery pack configurations

The DirectFlow UPS can be configured in the following ways:

- DirectFlow power unit without any battery packs

The power unit can work as a standalone line conditioner, or active filter, that mitigates harmonics and power factor for the input AC line that supplies utility or generator power. To set the power unit active current correction (ACC) options, see the "UPS menu options (on page 73)."

A configuration without battery packs does not supply power for extended runtime.

- DirectFlow power unit with one battery pack

- 3U DirectFlow Battery Pack

Diagram of a server rack with ports, connectors, and internal wiring (no text or labels)

- 1U DirectFlow Battery Pack

Diagram of an electronic device rear panel showing internal components and connections (no text or labels)

- DirectFlow power unit with two battery packs in series

The battery packs must be the same rack unit height and battery type; for instance, the power unit could connect to a 3U lead acid battery pack connected in series to a 3U lead acid battery pack.

  • Two 3U DirectFlow Battery PacksHP R12000 - Power unit and battery pack configurations - 3
  • Two 1U DirectFlow Battery PacksHP R12000 - Power unit and battery pack configurations - 4

Installation

Precautions

See the complete regulatory compliance notices in Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products on the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). In addition, follow the safety precautions that are specific to this device.

Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries.

HP R12000 - Precautions - 1

This symbol indicates that the power unit exceeds the recommended weight for one individual to handle safely. Weight for each power unit is:

• R12000DF—16 kg (35.2 lb) • R18000DF—20.87 kg (46 lb)

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

HP R12000 - Precautions - 2

This symbol indicates that the 3U DirectFlow Battery Pack exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

HP R12000 - Precautions - 3

This symbol indicates that the 1U DirectFlow Battery Pack exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

HP R12000 - Precautions - 4

WARNING: A risk of personal injury or damage to the equipment exists. Uneven loading of equipment in the rack might cause the rack to become unstable. Install the heavier components first, and then continue to populate the rack from the bottom to the top.

HP R12000 - Precautions - 5

WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products.

HP R12000 - Precautions - 6

WARNING: Contact with any part of a grounded battery can result in electrical shock. Shock risk is reduced if grounds are removed during installation and maintenance.

Important device safety information

HP R12000 - Important device safety information - 1

WARNING: To reduce the risk of fire, only connect unit input to a circuit provided with branch circuit overcurrent protection for 30 A rating in accordance with the National Electric Code, ANSI/NFPA 70. Disconnect the charging source prior to connecting or disconnecting battery terminals. Determine if the battery is inadvertently grounded. If inadvertently grounded, remove the source from the ground.

HP R12000 - Important device safety information - 2

CAUTION: The DirectFlow UPS is intended to supply three-phase linear/PFC loads only.

HP R12000 - Important device safety information - 3

IMPORTANT: The rating label on the device provides the class (A or B) of the equipment. Class B devices have a Federal Communications Commission (FCC) logo or FCC ID on the label. Class A devices do not have an FCC logo or FCC ID on the label. After determining the class of the device, see the complete regulatory compliance notices in Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products on the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts).

Preparing to install the hardware

To prepare for the hardware installation:

  1. Ensure the necessary tools and materials (on page 19) are available.
  2. Select a site.
  3. Ready the equipment for installation in the rack.

Tools and materials

The following tools are required for installation:

• Phillips screwdriver • 10-mm hex-nut driver

The following items are supplied with the rack:

- Cage nut-fitting tool

To download the latest software version, see the HP website (http://www.hp.com/go/rackandpower).

Additional materials might be supplied depending upon the optional devices included. For a specific list of materials, see the install card for each device.

Selecting a site

HP R12000 - Selecting a site - 1

WARNING: To prevent fire or electric shock, install the unit in a temperature- and humidity-controlled indoor environment, free of conductive contaminants.

When selecting a site, consider the following factors:

  • Elevated operating ambient temperature—If the equipment is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient temperature. Install the equipment in an environment compatible with the operating temperature.
  • Reduced air flow—In the rack, the rate of air flow required for safe operation of the equipment must not be compromised.
  • Circuit overloading—Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
  • Reliable earthing—Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit, such as the use of power strips.
  • Electrical requirements—All models require a dedicated (unshared) branch circuit, including an unshared grounding conductor, that is suitably rated for the specific UPS as stated in "UPS input specifications (on page 114)."

Readying the equipment

  1. Check the battery recharge date specified on the label that is affixed to the shipping carton.

HP R12000 - Readying the equipment - 1

IMPORTANT: Do not use the battery if the recharge date has passed. If the date on the battery recharge date label has passed without the battery being recharged, contact an HP authorized service representative for directions.

  1. Transport the packaged unit to its installation location.
  2. Unpack the equipment near the rack where the unit will be assembled.

HP R12000 - Readying the equipment - 2

CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top.

Installing rack rails

HP R12000 - Installing rack rails - 1

IMPORTANT: For rack shipping or relocation of any of the components, ensure hex nuts and shipping brackets are used with the rail supports. See the optional shipping steps in the rack rail and component installation sections.

Reinforcement plates are required for rails that support the 2U power unit and 3U battery packs. Plates are not needed for those rails that support the 1U power unit or 1U battery packs.

Installing rack rails for the 1U power unit

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

IMPORTANT: Mounting hardware for square- and round-holed racks is included in the battery pack kit.

To install the mounting rails for the 1U DirectFlow Battery Pack:

  1. Loosen the wing nuts or hex nuts, and then extend the brackets to the desired length. For rack shipping or relocation, ensure hex nuts are used in the rail supports.

Technical diagram showing mechanical assembly with numbered components and directional arrows indicating motion or assembly steps.

  1. Install the screws through the rack into the mounting rail and the front of each mounting bracket.

Technical diagram of a mechanical assembly with two screws and a beam, showing alignment and assembly details (no text or symbols)

  1. Install cage nuts or clip nuts into the rear of the rack.

Technical diagram showing mechanical assembly with directional arrows, no text or symbols present

  1. Do one of the following:

- For a stationary rack installation, install the screws through the mounting rail into the cage nuts or clip nuts.

Technical line drawing of a mechanical assembly with mounting brackets and a central mounting hole (no text or symbols)

HP R12000 - Installing rack rails for the 1U power unit - 5

CAUTION: When shipping or relocating a rack with installed components, always use the shipping bracket to secure the unit.

- For rack shipping or relocation, install the shipping brackets at the rear of each rail.

Technical diagram showing mechanical assembly with numbered components and directional arrows indicating assembly steps

  1. Tighten the wing nuts or hex nuts.

Technical illustration of a mechanical component with two circular insets showing rotational arrows and hexagonal features (no text or symbols)

Installing rack rails for the 2U power unit

HP R12000 - Installing rack rails for the 2U power unit - 1

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. - Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

HP R12000 - Installing rack rails for the 2U power unit - 2

IMPORTANT: If preparing the rails for integrated shipping, follow the same instructions as in Installing the power unit (on page 47).

HP R12000 - Installing rack rails for the 2U power unit - 3

IMPORTANT: Mounting hardware for square- and round-holed racks is included in the UPS kit.

  1. Loosen the wing nuts or hex nuts, and then extend the brackets to the desired length.

Technical diagram showing a mechanical assembly with labeled parts and a magnified inset of a hexagonal nut component.

  1. Insert screws through the rack into the mounting rail and the front of each mounting bracket.

Technical diagram of a server rack assembly with mounting base and wall-mounted components (no text or symbols)

  1. Install cage nuts or clip nuts into the rear of the rack.

Technical diagram showing mechanical assembly with directional arrows, no text or symbols present

  1. Insert screws through the mounting rail into the cage nuts or clip nuts.

Technical diagram of a mechanical assembly with mounting brackets and structural elements, showing directional arrows (no text or symbols)

  1. Tighten the wing nuts or hex nuts.

Technical illustration of a mechanical assembly with inset showing two hexagonal nuts and a close-up of a rotating component (no text or symbols)

  1. Install the reinforcement plates using hex nuts. Wait until the unit is installed and the brackets are adjusted before tightening the nuts.

Technical line drawing of a server rack unit with mounting holes and structural beams (no text or symbols)

Installing rack rails for the 1U battery pack

HP R12000 - Installing rack rails for the 1U battery pack - 1

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations.

- Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

HP R12000 - Installing rack rails for the 1U battery pack - 2

IMPORTANT: Mounting hardware for square- and round-holed racks is included in the battery pack kit.

To install the mounting rails for the 1U DirectFlow Battery Pack:

  1. Loosen the wing nuts or hex nuts, and then extend the brackets to the desired length. For rack shipping or relocation, ensure hex nuts are used in the rail supports.

Technical diagram showing mechanical assembly with numbered components and directional arrows indicating motion or assembly steps.

  1. Install the screws through the rack into the mounting rail and the front of each mounting bracket.

Technical diagram of a mechanical assembly with two screws inserted, showing alignment and assembly details (no text or symbols)

  1. Install cage nuts or clip nuts into the rear of the rack.

Technical diagram showing mechanical assembly with directional arrows, no text or symbols present.

  1. Do one of the following:

- For a stationary rack installation, install the screws through the mounting rail into the cage nuts or clip nuts.

Technical line drawing of a mechanical assembly with mounting brackets and a central circular component, no text or symbols.

HP R12000 - Installing rack rails for the 1U battery pack - 7

CAUTION: When shipping or relocating a rack with installed components, always use the shipping bracket to secure the unit.

- For rack shipping or relocation, install the shipping brackets at the rear of each rail.

Technical diagram of a mechanical assembly with numbered components and directional arrows indicating assembly steps.

  1. Tighten the wing nuts or hex nuts.

Technical illustration of a mechanical component with two circular insets showing rotational arrows, no text or symbols.

Installing rack rails for the 3U battery pack

HP R12000 - Installing rack rails for the 3U battery pack - 1

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. - The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. - Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.

HP R12000 - Installing rack rails for the 3U battery pack - 2

IMPORTANT: Mounting hardware for square- and round-holed racks is included in the battery pack kit.

To install the mounting rails for the 3U DirectFlow Battery Pack:

  1. Loosen the wing nuts or hex nuts, and then extend the brackets to the desired length.

For rack shipping or relocation, ensure hex nuts are used in the rail supports.

Technical diagram showing a mechanical assembly with labeled parts and a magnified inset of a hexagonal nut component.

  1. Install screws through the rack into the mounting rail and the front of each mounting bracket.

Technical diagram of a server rack assembly with mounting base and wall-mounted components, no text or symbols.

  1. Install cage nuts or clip nuts into the rear of the rack.

Technical diagram showing mechanical assembly with directional arrows, no text or symbols present.

  1. Do one of the following:

- For stationary rack installation, install the screws through the mounting rail into the cage nuts or clip nuts.

Technical diagram of a mechanical assembly with mounting brackets and structural elements, showing directional arrows, no text or symbols.

HP R12000 - Installing rack rails for the 3U battery pack - 7

CAUTION: When shipping or relocating a rack with installed components, always use the shipping bracket to secure the unit.

- For rack relocation or shipping, install the shipping brackets at the rear of each rail.

Technical diagram of a mechanical assembly with numbered components and labeled parts.

  1. Tighten the wing nuts or hex nuts.

Technical illustration of a mechanical assembly with inset showing a hexagonal nut and two curved arrows indicating motion or force directions, no text or symbols present.

  1. Install the reinforcement plates using hex nuts. Wait until the unit is installed and the brackets are adjusted before tightening the nuts.

Technical line drawing of a server rack unit with mounting brackets and structural supports, no text or symbols.

Installing battery packs

The HP DirectFlow Battery Pack can be installed to provide extended run-time. The HP DirectFlow VRLA Battery Pack (3U) consists of a four-battery string in a 3U chassis. The HP R12000 and R18000 DirectFlow 1U Lithium-ion Battery Packs consist of an eight lithium-ion battery string in a 1U chassis. Each battery pack can connect directly to a power unit and optionally to another battery pack that is the same battery type and rack unit (U) height. Up to two battery packs can be connected in series.

Before installing any battery packs, see "Powering down the UPS (on page 33)."

Powering down the UPS

To power down an existing UPS configuration that includes battery packs, see "Powering down the UPS and battery packs (on page 80)."

To power down the UPS:

  1. Power down all load devices.
  2. Press the ESC button for 3 seconds, then press the Enter button to place the UPS in Bypass mode.
  3. Disconnect the power unit from utility power.
  4. Wait at least 5 minutes for the UPS internal circuitry to discharge and power down.

Installing the 1U battery pack

Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 18)."

HP R12000 - Installing the 1U battery pack - 1

WARNING: To reduce the risk of personal injury or equipment damage due to weight considerations, first load the empty battery pack chassis into the rack, and then install the battery modules in the chassis.

Mount the battery pack directly below the UPS without a U gap.

To install the battery pack:

  1. Power down the UPS before installing the battery packs. For more information, see "Powering down the UPS (on page 33)."
  2. Install the mounting rails.
  3. With one person on each side of the carton, lift the chassis and lower it to the floor in front of the rack.
  4. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. For shipping or relocating a populated rack, secure the rear of the chassis to the rails by mating the chassis slots to the shipping bracket tabs.

Technical diagram showing a structural assembly with labeled components and directional arrows indicating motion or force directions.

  1. Attach the chassis to the rack using the supplied screws.

To complete the installation, see the following instructions:

  1. Installing the lithium-ion batteries (on page 35)
  2. Attaching the 1U battery pack front bezel (on page 35)
  3. Connecting the 1U battery pack to the 1U power unit (on page 35)
  4. Connecting the 1U battery pack to the 2U power unit (on page 37)
  5. Charging lithium-ion batteries (on page 39)

Installing the lithium-ion batteries

Technical line drawing of a mechanical assembly with internal cavities and mounting brackets, no text or symbols.

Attaching the 1U battery pack front bezel

Technical line drawing of a device with ports and connectors, showing directional arrows, no text or symbols.

Connecting the 1U battery pack to the 1U power unit

HP R12000 - Installing the 1U battery pack - 5

IMPORTANT: Use only the Phillips 6-32, .375 screws provided in the kit to secure the connection. The UPS does not recognize the battery pack if the screws are not tightened.

To connect the battery pack to the power unit from the rear panels:

  1. Switch the circuit breaker on the battery pack left to the Off position.

Diagram of a device rear panel showing ports, connectors, and an arrow pointing to a component, no text or labels visible.

  1. Connect the power cable on the power unit to the power connector on the battery pack, and then secure the cable with the Phillips 6-32, .375 screws.

Diagram of a server rack with connected ports and connectors, showing internal wiring (no text or labels)

  1. Connect the CAN bus communication cable from the DB-15 connector on the power unit to the DB-15 connector on the battery pack.

Diagram of a server rack with connected ports and connectors, showing internal wiring (no text or labels)

  1. Switch the circuit breaker on the battery pack right to the On position.

To install a second battery pack that is the same battery type and rack U height:

  1. Verify that the circuit breaker on the battery pack is in the left, Off position.
  2. Connect the DC to DC power cable from the first battery pack connector to the second battery pack connector.

Up to two packs can be connected to the power unit.

  1. Connect the CAN bus communication cable from the first battery pack to the second battery pack.

Diagram of server rack with internal components and connectors (no text or labels)

  1. Switch the circuit breaker on the battery pack right to the On position.

The DC to DC power cable is a UPS option required for connecting battery packs; the cable can be ordered on the HP website (http://www.hp.com/go/rackandpower) (HP part number AF497A).

Connecting the 1U battery pack to the 2U power unit

HP R12000 - Connecting the 1U battery pack to the 2U power unit - 1

IMPORTANT: Use only the Phillips 6-32, .375 screws provided in the kit to secure the connection. The UPS does not recognize the battery pack if the screws are not tightened.

To connect the battery pack to the power unit from the rear panels:

  1. Switch the circuit breaker on the battery pack left to the Off position.

Diagram of a device rear panel showing ports, connectors, and a central connector (no text or labels)

  1. Connect the power cable on the power unit to the power connector on the battery pack.

Pull back the retaining clip next to the power connector on the battery back in order to connect or disconnect the power cable.

Diagram of an internal network device showing ports, connectors, and a cable connecting to a central port (no text or labels present)

  1. Connect the CAN bus communication cable from the DB-15 connector on the power unit to the DB-15 connector on the battery pack.

Diagram of a server rack with connected ports and connectors, showing internal wiring (no text or labels)

  1. Switch the circuit breaker on the battery pack right to the On position.

To install a second battery pack that is the same battery type and rack U height:

  1. Verify that the circuit breaker on the battery pack is in the left, Off position.
  2. Connect the DC to DC power cable from the first battery pack connector to the second battery pack connector.

Up to two packs can be connected to the power unit.

  1. Connect the CAN bus communication cable from the first battery pack to the second battery pack.

Diagram of a server rack with internal components and cable connections (no text or labels)

  1. Switch the circuit breaker on the battery pack right to the On position.

The DC to DC power cable is a UPS option required for connecting battery packs; the cable can be ordered on the HP website (http://www.hp.com/go/rackandpower) (HP part number AF497A).

Charging lithium-ion batteries

To connect the power unit to a grounded utility power outlet, see "Installing the R12000DF power module (on page 50)." When the UPS is in AC mode, the power unit automatically begins charging the batteries. Allow the batteries to charge for at least 5 hours.

To extend the useful life of the batteries through good maintenance practices, see "Battery care and storage guidelines (on page 80)."

Installing the 3U battery pack

Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 18)."

HP R12000 - Installing the 3U battery pack - 1

WARNING: To reduce the risk of personal injury or equipment damage due to weight considerations, first load the empty battery pack chassis into the rack, and then install the battery modules in the chassis.

Mount the battery pack directly below the UPS without a U gap.

To install the battery pack:

  1. Install the mounting rails including any reinforcement plates to support the battery packs. For more information, see "Installing rack rails (on page 20)."
  2. Power down the power unit before installing the battery packs. For more information, see "Powering down the UPS (on page 33)."
  3. With one person on each side of the carton, lift the chassis and lower it to the floor in front of the rack.
  4. Install the mounting ears on the chassis using the screws provided.

Technical diagram showing a device with labeled components and directional arrows indicating assembly or movement.

  1. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. For shipping or relocating a populated rack, secure the rear of the chassis to the rails by mating the chassis slots to the shipping bracket tabs.

Technical diagram showing a server rack with labeled components and directional arrows indicating assembly or movement.

  1. Attach the chassis to the rack using the supplied screws.

To complete the installation, see the following instructions:

  1. Removing the 3U battery bracket (on page 41)
  2. Installing the lead acid batteries (on page 41)
  3. Replacing the 3U battery bracket (on page 42)
  4. Attaching the 3U front bezel (on page 42)
  5. Connecting the 3U battery pack to the 1U power unit (on page 42)
  6. Connecting the 3U battery pack to the 2U power unit (on page 45)
  7. Charging lead acid batteries

Removing the 3U battery bracket

Diagram of a computer rack with numbered components and directional arrows indicating movement or force

Installing the lead acid batteries

HP R12000 - Installing the lead acid batteries - 1

WARNING: To prevent personal injury, prepare the area and observe all materials-handling procedures when transporting a battery module. Battery modules weigh 20 kg (44 lb).

Technical line drawing of a mechanical assembly with a highlighted component (no text or symbols)

Replacing the 3U battery bracketDiagram of a computer rack with numbered components and directional arrows indicating flow or movement.

Attaching the 3U front bezelTechnical line drawing of a server rack with mounting holes and ventilation grilles (no text or symbols)

Connecting the 3U battery pack to the 1U power unit

HP R12000 - Connecting the 3U battery pack to the 1U power unit - 1

IMPORTANT: Use only the Phillips 6-32, .375 screws provided in the kit to secure the connection. The UPS does not recognize the battery pack if the screws are not tightened.

To connect the battery pack to the UPS from the rear panels:

  1. Switch the circuit breaker on the battery pack left to the Off position.

Front view of a server rack with multiple ports and connectors (no text or symbols visible)

  1. Connect the power cable on the UPS to the power connector on the battery pack.

Back view diagram of a server rack with ports, connectors, and a cable (no text or labels)

  1. Connect the CAN bus communication cable from the DB-15 connector on the UPS to the DB-15 connector on the battery pack.

Back view diagram of a server rack with connected ports and connectors (no text or labels).

  1. Switch the circuit breaker on the battery pack right to the On position.

To install a second battery pack that is the same battery type and rack U height:

  1. Verify that the circuit breaker on the battery pack is in the left, Off position.
  2. Connect the DC to DC power cable from the first battery pack connector to the second battery pack connector.

Up to two packs can be connected to the UPS.

  1. Connect the CAN bus communication cable from the first battery pack to the second battery pack.

Diagram of three rear-mounted server racks showing internal components and connections (no text or labels).

  1. Switch the circuit breaker on the battery pack right to the On position.

The DC to DC power cable is a UPS option required for connecting battery packs. The cable can be ordered on the HP website (http://www.hp.com/go/rackandpower) (HP part number AF497A).

Connecting the 3U battery pack to the 2U power unit

HP R12000 - Connecting the 3U battery pack to the 2U power unit - 1

IMPORTANT: Use only the Phillips 6-32, .375 screws provided in the kit to secure the connection. The UPS does not recognize the battery pack if the screws are not tightened.

To connect the battery pack to the UPS from the rear panels:

  1. Switch the circuit breaker on the battery pack left to the Off position.

Front view of a server rack with multiple ports and connectors, no visible text or symbols.

  1. Connect the power cable on the UPS to the power connector on the battery pack.

Back view diagram of a server rack with ports, connectors, and an attached cable (no text or labels).

  1. Connect the CAN bus communication cable from the DB-15 connector on the UPS to the DB-15 connector on the battery pack.

Diagram of a server rack with ports, connectors, and internal components (no text or labels).

  1. Switch the circuit breaker on the battery pack right to the On position.

To install a second battery pack that is the same battery type and rack U height:

  1. Verify that the circuit breaker on the battery pack is in the left, Off position.
  2. Connect the DC to DC power cable from the first battery pack connector to the second battery pack connector.

Up to two packs can be connected to the UPS.

  1. Connect the CAN bus communication cable from the first battery pack to the second battery pack.

Diagram of a network device rear panel showing internal components and cable connections with labeled ports and connectors.

  1. Switch the circuit breaker on the battery pack right to the On position.

The DC to DC power cable is a UPS option required for connecting battery packs. The cable can be ordered on the HP website (http://www.hp.com/go/rackandpower) (HP part number AF497A).

Charging lead acid batteries

To connect the power unit to a grounded utility power outlet, see "Installing the R18000DF power module (on page 56)." When the UPS is in AC mode, the power unit automatically begins charging the batteries. Allow the UPS batteries to charge for 24 hours.

For more information on extending the useful life of the batteries through good maintenance practices, see "Battery care and storage guidelines (on page 80)."

Installing the power unit

The power unit can be installed with either an R12000DF or an R18000DF configuration.

Installing the R12000DF power unit

Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 18)."

To install the power unit in the rack:

  1. Install the mounting rails.

HP R12000 - Installing the R12000DF power unit - 1

CAUTION: When shipping or relocating a rack with installed components, always use the shipping bracket to secure the unit.

For shipping or relocation, secure the rear of the power unit to the rails using the shipping brackets. Be sure that each shipping bracket overlaps the corresponding tab on the power unit chassis.

Technical diagram showing mechanical assembly with numbered components and a magnified inset highlighting specific parts.

  1. With one person on each side of the carton, lift the chassis and lower it to the floor in front of the rack.
  2. Install the mounting ears on the chassis using the screws provided.

Diagram of a server rack with labeled components and directional arrows indicating connection points.

  1. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails.

Technical diagram showing a server rack with labeled components and directional arrows indicating assembly or connection.

  1. Attach the chassis to the rack using the supplied screws.

Attaching the power unit front bezel

Diagram of a server rack with two arrows pointing to its side panel (no text or symbols visible).

Connecting the R12000DF REPO port

HP R12000 - Connecting the R12000DF REPO port - 1

WARNING: To meet the requirements stated in NEC (NFPA 70) Articles 645-10 and 645-11, a UPS installed in a computer equipment room must be connected to a REPO circuit.

HP R12000 - Connecting the R12000DF REPO port - 2

IMPORTANT: The remote switch must be in the Off (open) position to enable power to the output receptacles.

Separate wire pairs should be attached to a single, normally open contact in a parallel connection. HP recommends these practices:

  • Choose different colors for the positive and negative wires. Use stranded, non-shielded wire (AWG #22 - #18, or the equivalent).
  • Wire the connector block before powering up the power unit to avoid unintentionally tripping the power unit.

Secure the REPO wires tightly to the rack and the rear of the power unit with tie wraps and tie wrap blocks after installing the power unit in the rack.

Diagram of a network device rear panel with labeled ports and cable connections.

Connecting the R12000DF serial communications port

To flash the UPS firmware, or to communicate with another device, connect a computer interface cable between the power unit serial communications port and the serial port on a host computer or device.

Line drawing of a server rack with attached cable and connector ports (no text or symbols).

Installing the R12000DF power module

When configuring a 1U power unit and the HP DirectFlow Input/Output Power Module with a 1U battery pack, install the power unit and the power module above the battery pack.

To install the power module in the power unit:

  1. Connect the power module, and then tighten the screws.

Diagram showing device port connections with labeled parts and a magnified inset highlighting component 2.

  1. Install the hold down bracket, and then tighten the screws.

Technical diagram showing cable installation with labeled components and directional arrows indicating assembly or connection steps.

  1. Ensure that the switch is in the normal, down position.

Pure electrical circuit lines without any symbols.

Before connecting any devices to the UPS, see "Connecting devices (on page 57)."

Installing the R18000DF power unit

Before installing the unit, review and adhere to all warnings provided in "Precautions (on page 18)."

To install the power unit in the rack:

  1. Install the mounting rails.

HP R12000 - Installing the R18000DF power unit - 1

CAUTION: When shipping or relocating a rack with installed components, always use the shipping bracket to secure the unit.

For shipping or relocation, attach the shipping brackets at the rear of each rail.

Technical diagram showing server rack panel with labeled components and zoomed-in detail view.

  1. With one person on each side of the carton, lift the chassis and lower it to the floor in front of the rack.
  2. Install the mounting ears on the chassis using the screws provided.
  3. With one person on each side, lift the chassis to rail level and slide the chassis on the mounting rails. For shipping or relocation, secure the rear of the power unit to the rails using the shipping brackets. Be sure that each shipping bracket overlaps the corresponding tab on the power unit chassis.
  4. Attach the chassis to the rack using the supplied screws.

Attaching the power unit front bezel

Diagram of a computer drive chassis showing internal components and ports (no text or labels).

Connecting the R18000DF REPO port

HP R12000 - Connecting the R18000DF REPO port - 1

WARNING: To meet the requirements stated in NEC (NFPA 70) Articles 645-10 and 645-11, a UPS installed in a computer equipment room must be connected to a REPO circuit.

HP R12000 - Connecting the R18000DF REPO port - 2

IMPORTANT: The remote switch must be in the Off (open) position to enable power to the output receptacles.

Separate wire pairs should be attached to a single, normally open contact in a parallel connection. HP recommends these practices:

  • Choose different colors for the positive and negative wires. • Use stranded, non-shielded wire (AWG #22 - #18, or the equivalent).
  • Wire the connector block before powering up the power unit to avoid unintentionally tripping the power unit.

- Secure the REPO wires tightly to the rack and the rear of the power unit with tie wraps and tie wrap blocks after installing the power unit in the rack.

Diagram of a server rack with labeled ports and cable connection points.

Connecting the R18000DF serial communications port

To flash the UPS firmware, or to communicate with another device, connect a computer interface cable between the power unit serial communications port and the serial port on a host computer or device.

Diagram of a server rack with connected ports and an attached cable, showing no text or symbols.

Installing the R18000DF power module

To install the HP DirectFlow Input/Output Power Module in the power unit:

  1. Connect the power module, and then tighten the screws.

Diagram of an electronic device showing ports, connectors, and a magnified view of a connector with labeled parts 1 and 2.

  1. Ensure that the switch is in the normal, down position.

Diagram of an internal network device showing ports, connectors, and cable routing (no text or labels).

Before connecting any devices to the UPS, see "Connecting devices (on page 57)."

Connecting the UPS to utility power

HP R12000 - Connecting the UPS to utility power - 1

WARNING: To prevent injury from electric shock or damage to the equipment:

  • Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessible.
  • Do not disable the grounding plug on the input line cord. The grounding plug is an important safety feature.
  • Do not use extension cords.

Connect the power unit to a grounded utility power outlet.

Connecting devices

HP R12000 - Connecting devices - 1

CAUTION: Do not plug laser printers into the UPS output receptacles. The instantaneous current drawn by this type of printer can overload the UPS.

HP R12000 - Connecting devices - 2

CAUTION: The DirectFlow UPS is intended to supply three-phase linear/PFC loads only.

Before connecting load devices to the UPS, verify the following:

  • The ratings of the devices that will be connected do not exceed the UPS capacity, which will overload the UPS. If the equipment rating is listed in amps, multiply the number of amps by the selected output voltage to determine the VA.

• The load devices are linear/PFC loads

After verification, connect the device power cords to the UPS output receptacles.

Starting power to the load

Start power to the load by placing the UPS in AC mode.

HP R12000 - Starting power to the load - 1

IMPORTANT: AC power must be available the first time the UPS is started.

Continuing the installation of components

HP DirectFlow Battery Packs and the HP DirectFlow UPS Management Module card can be installed for extended run-time and advanced battery management. To install these components, see the following instructions:

• Installing battery packs (on page 33) • Installing the Management Module card (on page 57)

For instructions about testing the REPO port function, see "Verifying the REPO port connection (on page 79)."

Installing the Management Module card

The HP DirectFlow UPS Management Module web interface allows remote monitoring and control of the HP DirectFlow Power Unit, HP DirectFlow UPS Management Module card, and any HP DirectFlow Battery Packs installed in the configuration. Power usage information is accessed through the network connector located on

the front of the HP DirectFlow UPS Management Module card. Multiple devices can monitor the UPS over the network connection. The Management Module card is designed specifically for the power unit. It is not intended for installation in other UPS devices.

For information about configuring access from the HP DirectFlow UPS Management Module card to the web interface, see "Accessing the Management Module (on page 63)."

For more information about accessing, signing in, and configuring the web interface software, see the HP DirectFlow UPS Management Module User Guide on the HP website

(http://www.hp.com/support/DFUPS_MM_UG_en).

Installing the Management Module card in the 1U power unit

HP R12000 - Installing the Management Module card in the 1U power unit - 1

IMPORTANT: It is not necessary to power down the UPS before installing the Management Module card.

To install the card in the UPS:

  1. Remove the two screws securing the cover plate on the power unit, and then slide the plate out.

Diagram showing cable port connection with labeled components and directional arrows indicating cable movement.

  1. Install the Management Module card along the alignment channels in the option slot.

Line drawing of a server rack with ports and connectors, showing an open port and cable (no text or symbols).

  1. If the UPS is powered up, check that the Management Module card is seated properly and receiving power by verifying that the card's Power LED light is illuminated solid green.

Connecting the serial communications cable in the 1U power unit

Connect the serial port to configure or flash Management Module card firmware or to communicate to another local device.

Line drawing of a server rack with ports and cables, no text or symbols present.

For the initial setup of the HP UPS DirectFlow Management Module web interface access to the management module card, use a local host computer or device connected to the serial communication port. For details, see "Accessing the Management Module (on page 63)."

Connecting the network cable to the 1U power unit

Connect the Management Module card to a network or Internet connection with an RJ-45 Ethernet cable.

Line drawing of a network device rear panel with connectors and cable (no text or symbols).

A network-connected computer can be used to login to the Management Module web interface for remote access to the Management Module card and to view information about the DirectFlow UPS. To access the Management Module web interface, see "Accessing the Management Module (on page 63)."

Installing the Management Module card in the 2U power unit

HP R12000 - Installing the Management Module card in the 2U power unit - 1

IMPORTANT: It is not necessary to power down the UPS before installing the Management Module card.

To install the card in the UPS:

  1. Remove the two screws securing the cover plate on the power unit, and then slide the plate out.

Diagram of an electronic device showing pin connections and internal components with numbered labels.

  1. Install the Management Module card along the alignment channels in the option slot.

Diagram of a server rack with ports and connectors, showing an arrow pointing to one port (no text or symbols present).

  1. If the UPS is powered up, check that the Management Module card is seated properly and receiving power by verifying that the card's Power LED light is illuminated solid green.

Connecting the serial communications cable in the 2U power unit

Connect the serial port to configure or flash Management Module card firmware or to communicate to another local device.

Diagram of a server rack with connected ports and cable, showing internal structure and connection (no text or symbols).

For the initial setup of the HP UPS DirectFlow Management Module web interface access to the management module card, use a local host computer or device connected to the serial communication port. For details, see "Accessing the Management Module (on page 63)."

Connecting the network cable to the 2U power unit

Connect the Management Module card to a network or Internet connection with an RJ-45 Ethernet cable.

Diagram of a server rack with connectors and cable, showing internal structure and connection point (no text or symbols).

A network-connected computer can be used to log in to the Management Module web interface for remote access to the Management Module card and to view information about the DirectFlow UPS. To access the Management Module web interface, see "Accessing the Management Module (on page 63)."

Checking the Health/Alert LED

If the Health/Alert LED illuminates red or flashes red, see "Troubleshooting (on page 89)" for more information.

Configuration

Accessing the Management Module

A local connection to the HP DirectFlow UPS Management Module card is required the first time for initial configuration.

To access the HP DirectFlow UPS Management Module locally:

  1. Install the Management Module card in the power unit.

a. Connect the serial communications cable to a local host computer or device. For more information, see "Connecting the serial communications cable in the 1U power unit (on page 59)" or "Connecting the serial communications cable in the 2U power unit (on page 61)." b. Connect the network cable to the Internet or network. For more information, see "Connecting the network cable to the 1U power unit (on page 60)" or "Connecting the network cable to the 2U power unit (on page 62)."

  1. Launch a terminal emulation program. For more information, see "Launching a terminal emulation program (on page 63)."

The POST executes on the session screen. For details about the information output by POST, see "POST (on page 64)."

  1. Record the IPv4 or IPv6 address for the Management Module card from the POST.
  2. At the prompt, press any key within 5 seconds to access and configure the Management Module Service Menu (on page 65).

-or-

Launch a telnet session to access and configure the Service Menu. For more information, see "Launching a telnet session (on page 64)."

To prepare for remote access:

  1. Access the Service Menu to configure the Management Module card for remote access.
  2. Launch a web browser on a network-connected computer or device and sign into the Management Module web interface. For more information, see "Launching a web browser (on page 71)" and "Signing into the Management Module web interface (on page 71)."

Launching a terminal emulation program

HyperTerminal is the serial communication program provided with Microsoft Windows and is used in this section as an example for setting up a terminal emulation session. If you are using another utility, the steps might be different.

To launch a terminal emulation program:

  1. On the host computer or device, click Start, and select Programs>Accessories>Communications>HyperTerminal.

The Connection Description window appears.

  1. Enter a description, select an icon for the connection, and then click OK. The Connect To window appears.
  2. Select the serial connector on the host computer to which the DB-9 cable is attached, and then click OK. The COM Properties window appears.
  3. Select the following parameter values, and then click OK.
  4. Bits per second—115,200
  5. Data bits—8
  6. Parity—None
  7. Stop bits—1
  8. Flow control—None

POST

When the card is powered up or reset, the boot loader performs a POST and outputs the following text.

IRQ test: PASS

Serial loopback test: PASS

HP DirectFlow UPS Management Module

NETWORK INTERFACE PARAMETERS:

IP address: 16.83.130.246

Subnet mask: 255.255.255.0

Default gateway: 16.83.130.1

HARDWARE PARAMETERS:

Module Serial number: 1US2010015

MAC address: 44:1E:A1:D1:02:14

Press any key in 5 seconds to enter the Service menu.

If an error is detected in the boot process, the Health/Alert LED illuminates or flashes. To correct the error, see "Updating the UPS firmware (on page 78)" or "Troubleshooting (on page 89)."

To access a list of commands, open Help. Enter info or vers to display information such as IP address, model and serial number, and version numbers for specific firmware.

Launching a telnet session

To launch a telnet session to access the Management Module Service Menu (on page 65):

  1. Enter the following command at a DOS prompt or the command line:

Telnet xxx.xxx.xxx.xxx

where xxx.xxx.xxx.xxx is the IP address of the management module.

  1. At the prompt, enter the user name and password.

The default user name is admin, and the default password is admin.

The Management Module Service Menu provides an alternative, limited interface to the Management Module card during initial setup and when the web interface is disabled or not preferred. The menu structure textually displays measurements, warnings, and alarm messages from the Management Module card. Some

setup options and system values can be configured through the Service Menu and sent to the Management Module web interface.

All status information included in the Management Module Service Menu is also available by signing into the Management Module web interface (on page 71).

To navigate the Service Menu:

  1. Enter the corresponding option number at the prompt to open a submenu.
  2. Follow the on-screen prompts to enter or change configuration information.
  3. Enter 0 at the submenu prompt to go to the previous menu.

Or, enter 0 at the main menu prompt to exit the utility.

  1. Press the Enter key to refresh the screen.

The Management Module card resets automatically to allow configuration changes to take effect.

Service Menu

This menu only appears when accessing the Management Module card using a terminal emulation program.

Option numberSubmenuDescription
1Module ConfigurationOpens the Module Configuration submenu (on page 65)
2Exit Exits the Service Menu andresets the Management Module card

Module Configuration submenu

The Module Configuration submenu opens when Module Configuration is selected from the terminal emulation Service Menu or when the telnet session is launched to access the Management Module card.

Option numberSubmenuDescription
1System Information Displays information about the power unit, battery packs, and Input/Output Power Module
2System Setup Sets the date, time, and daylight saving time parameters
xExit Without Saving Exits a menu without saving the changes
sSave New Changes and RestartSaves changes and resets the Management Module card
dRestore Configuration to Factory DefaultsRestores all parameters to default settings

System Information submenu

Option numberSubmenuDescription
1UPS Information Displays identification information and firmware version for the power unit and Input/Output Power Module
2Battery Information Displays identification information and firmware version for the battery packs
3UPS Status Displays power statusfor the power unit and Input/Output Power Module
4Battery Status Displays status ofthe battery capacity, remaining run-time, test status and schedule, delay times, and voltage
5Additional Information Displaysadditional operating information related to the UPS such as temperature, delay time, operating mode, frequency, and limitations
0Previous Menu Returns to the pprevious menu

Each System Information submenu has the Refresh Data option to obtain the current status of the unit.

System Setup submenu

Option numberSubmenuDescription
1User Accounts Enters or changes user account parameters
2Network Displays the Networksubmenu to change network properties for the Management Module card
3Remote Management Displaysthe Remote Management submenu to change remote settings
4UPS ManagementDisplays the UPS Management submenu
0Previous Menu Returns to the previous menu

User Accounts submenu

Option numberSubmenuDescription
(1-5)Entry Change an entry for userlogin names, passwords, or administrator privileges
0Previous MenuReturns to the previous menu

Network submenu

Option numberSubmenuDescription
1IPV4 Network SettingsEnters or changes the IPV4 network properties for the Management Module card
2IPV6 Network SettingsEnters or changes the IPV4 network properties for the Management Module card
3Date/Time Configuration Configures the date and time
0Previous Menu Returns to the previous menu

IPV4 and IPV6 Network Settings submenus

Option numberSubmenuDescription
1Static Address Sets the Management Module card IP address
2Static Subnet MaskSets the Management Module card subnet mask
3Static GatewaySets the Management Module card defaultgateway
4Toggle Boot Mode Toggles theboot mode between DHCP and Static IP
5Ping UtilityPings the Management Module web interface
0Previous Menu Returns to the pprevious menu

Date/Time Configuration submenu

Option numberSubmenuDescription
1Network Time ProtocolEnables you to configure the date and time using NTP
2Manual Date/Time Enables you to configure the date and time manually
3Daylight Saving ChangesEnables you to configure daylight saving time parameters
0Previous Menu Returns to the previous menu

Network Time Protocol submenu

Option numberSubmenuDescription
1Primary NTP ServerEnables you to enter or change the IP address of the primary NTP server
2Secondary NTP ServerEnables you to enter or change the IP address of the secondary NTP server
3GMT Offset (time zone) Enables you to select the time zone from the table provided
4Update Frequency (1–24 hours)Enables you to enter the number of hours that should pass between each date and time update
5NTP ClientEnables you to enable or disable the NTP client
6Accept Changes Enables you to save all changes
0Previous Menu Returns to the previous menu

Manual Date/Time submenu

Option numberSubmenuDescription
1Change Date Enables you to enter or change the date manually
2Change Time Enables you to enter or change the time manually
0Previous Menu Returns to the previous menu

Daylight Saving Changes submenu

Option numberSubmenuDescription
1Enable/Disable Daylight Saving TimeEnables you to enable or disable daylight saving time
2Change Time OffsetEnables you to configure the amount of time the clock should change for daylight saving time in your region
3Change Daylight Saving Time StartEnables you to configure the day and time that daylight saving should start
4Change Daylight Saving Time EndEnables you to configure the day and time that daylight saving should end
0Previous Menu Returns to the previous menu

Remote Management submenu

Option numberSubmenuDescription
1SNMP Configures SNMP managers and SNMP traps
2FTPEnables or disables the FTP service
3Emails Configures a mail server and email event notifications
4Session Settings Configures timeouts and retries for remote sessions
5Web Access Enters or changes parameters for web interface access
6Remote ConsoleEnters or changes parameters for telnet access
0Previous Menu Returns to the previous menu

SNMP submenu

Option numberSubmenuDescription
1SNMP Managers (NMS)Enables you to select an entry to configure the SNMP managers (computers that use the HP Power MIB to request information from the management module)
2SNMP Traps Enables you to select an entry to configure the SNMP traps receiver
0Previous MenuReturns to the previous menu

SNMP Managers (NMS) submenu

Option numberSubmenuDescription
1IP Address Enables you to enteror change the IP address of the SNMP manager
2Read Community StringEnables you to enter or change the Read community string of the SNMP manager
3Write Community StringEnables you to enter or change the Write community string of the SNMP manager
4Access PrivilegesEnables you to enter or change access privileges of the SNMP manager
5Enable/Disable SNMP ManagerEnables you to enable or disable the SNMP manager
0Previous Menu Returns to the pprevious menu
1Trap Receiver IP AddressEnables you to enter or change the IP address of a server that should receive SNMP traps
2Trap Community StringEnables you to enter or change the community strings of a server that should receive SNMP traps
3Enable/Disable TrapEnables or disables an SNMP traps receiver
0Previous MenuReturns to the previous menu

SNMP Traps submenu

Emails submenu

Option numberSubmenuDescription
1Change SMTP SettingsEnables you to enter or change SMTP settings in the SMTP Settings submenu (on page 69)
2Edit An Entry Enables you to edit an email recipient entry on the Email Recipient submenu (on page 69)
0Previous Menu Returns to the previous menu

SMTP Settings submenu

Option numberSubmenuDescription
1SMTP Server Enables you to enter or change the mail serverIP address
2Sender EmailEnables you to enter or change the emailaddress that messages are marked as beingsent from
0Previous Menu Returns to the previous menu

Email Recipient submenu

Option numberSubmenuDescription
1Receiver EmailEnables you to enter or change an email address that should receive email alert notifications
2Enable/Disable Email GenerationEnables or disables the receiver of email alert notifications
0Previous Menu Returns to the previous menu

Session Settings submenu

Option numberSubmenuDescription
1Session Inactivity Timeout Enables you to enter the number of minutes the Management Module web interface should wait before terminating an inactive session
2Login RetriesEnables you to enter the number of times a user can unsuccessfully log in to the Management Module web interface before the account is locked
3Lock-out Period (After x Retries)Enables you to enter the number of minutes to wait between an unsuccessful login and a new login attempt
4Reset Login Retry Count For All UsersEnables you to reset all locked out sessions
0Previous Menu Returns to the previous menu

Web Access submenu

Option numberSubmenuDescription
1Enable/Disable Web Access Turns web access on or off
2HTTP/HTTPS ConfigurationConfigures the port for HTTP or HTTPS
0Previous Menu Returns to the previous menu

Remote Console submenu

Option numberSubmenuDescription
1Enable/Disable Telnet Enables or disables telnet access
2Change Telnet Port Changes the port for telnet
0Previous Menu Returns to the previous menu

Configuring the Management Module card for remote access

Use the Management Module Service Menu to configure the minimum settings required to access the Management Module card remotely using the web interface. You can configure other settings using this utility in conjunction with a terminal emulation program.

The IP address assigned to the Management Module card must be fixed. If the IP address changes:

• The UPS loses communication with the Management Module web interface. • You can lose track of the Management Module card URL.

To configure the Management Module network parameters:

  1. If your network is configured with a DHCP server, the network settings are automatically assigned. Verify and note the assigned values.
  2. If your network is not configured with a DHCP server:

a. On the Main menu, enter 1 at the prompt to open the Module Configuration submenu. b. Enter 2 at the prompt to enter the Network Configuration submenu. c. Enter 1 at the prompt to enter the Network Settings submenu. d. In the Network Settings submenu, change the mode used to acquire a network IP address to static IP.

You can also change the IP address, subnet mask, and default gateway of the Management Module card.

Launching a web browser

To launch a web browser to access the Management Module web interface:

  1. If necessary, configure the Management Module card by:

a. Launching a terminal emulation program (on page 63). b. Configuring the Management Module card for remote access (on page 70).

  1. Launch a supported browser.
  2. In the browser Address field (Microsoft Internet Explorer) or the Location field (Mozilla and Firefox), enter:

http://xxx.xxx.xxx.xxx

-or-

https://xxx.xxx.xxx.xxx

where xxx.xxx.xxx.xxx is the IPv4 or IPv6 address of the Management Module card. The login screen appears.

  1. Sign in through the web browser.

For a complete list of the browser requirements, see "Web interface requirements (on page 71)."

Web interface requirements

The following table lists the minimum requirements necessary to operate the web interface.

OS running WindowsBrowserBrowser version
Windows XPInternet Explorer 8
Windows Server 2003Internet Explorer 8
Windows VistaInternet Explorer 8
Windows Server 2008Internet Explorer 8
Windows 7Internet Explorer 8
Windows 7Internet Explorer 9
Win Server 2008 R2Internet Explorer 9
Win Vista SP2Internet Explorer 9
Windows Server 2008 SP2Internet Explorer 9
OS running LinuxBrowserBrowser version
RHEL 6.3Firefox 10.0.5
RHEL 5.8Firefox3.6.26
SLES 10 SP4Firefox 3.6.13
SLES 11 SP2Firefox 10
HPUXFirefox 3.5.9

Signing into the Management Module web interface

To sign in to the Management Module web interface:

  1. Enter the user name in the User Name field. The default user name is admin.
  2. Enter the password in the Password field. The default password is admin.

Passwords are case-sensitive.

  1. Click Sign In. The HP DirectFlow UPS Management Module web interface appears.

-or-

Click Clear to clear the credentials.

For information about configuring and using the Management Module, see the HP DirectFlow UPS Management Module User Guide on the HP website (http://www.hp.com/support/DFUPS_MM_UG_en).

HP DirectFlow UPS Management Module. Username: admin. Password: *****. Sign In. Clear. Copyright © 2012 Hewlett Packard, Inc. All rights reserved. HP, the HP Plus, and the HP Logo are registered trademarks of Hewlett Packard, Inc.

The web interface graphically displays various measurements and warning and alarm messages from the Management Module card. Also, system values and power fail settings can be configured through the web interface and sent to the Management Module card.

Configuring the power unit

Configure the power unit for options such as utility and generator power levels and usage, SNMP traps, testing parameters, date and time, display language, and machine functions using the front panel controls for the UPS operations (on page 73).

UPS operations

To navigate the options menu using the power unit front panel controls and LCD screen:

  • Press the Up or Down arrow to activate the menu options.
  • Press the Up or Down arrow to scroll to a menu or option.
  • Press the Enter button to enter a submenu or select a specific option.
  • Press the ESC button to cancel or return to the previous menu.

The control panel automatically dims after a long period of inactivity. Press any button to restore the screen. To view the complete menu structure, see "UPS menu options (on page 73)."

UPS menu options

Main menuSubmenuDisplay information or menu optionDescription
UPS StatusCurrent SettingVOUT_SET=480V-YOutput voltage setting of wiring type
— I/O Module: AF486A480V NEMAL22Input/output power module type
Battery StatusVBAT=xxxV, xxx%, BoostBattery voltage
— Charge Inhibit Inhibicharging batteries
BP=LA_3U, 2Battery pack type
Service Life TimexxxxxDAYS xxHOURSPeriod that UPS has already operated
Event Logxx-DD/MM/YYYYHH:MMAlarm 1Date, time, and type of a current alarm
Measurements— —Measurements display
Test/ResetTest BatteryPress Enter for yes, or ESC for noRuns a battery test
Clear Event LogPress Enter for yes, or ESC for noClears the event log
Test DisplayIn progressTests the display
Set Factory DefaultPress Enter for yes, or ESC for noResets to the factory default settings
Reset Batt ForecastPress Enter for yes, or ESC for noResets the battery forecast parameter
SettingsLanguageEnglish*Language displayed
— French
— German
Italian
Spanish
Date & TimeDD/MM/YYYY hh:mmBaseline date and time of UPS
Backlight Off AfterNoneTime before display back light shuts off
— xxMin —
Battery Test Period No Test Period of time for running automatic battery test
— 7 Days —
— 14 Days —
— 30 Days —
— 60 Days —
Battery Test MethodEnergy RecycleBattery test runs in AC mode
— To Battery Mode* Battery test runs in Battery mode
Power OnAutomatically*UPS turns on with AC power input
By On keyUPS turns on by pressing On button
Start-up DelayRandom*Random startup delay
— xxxxxms Timed startup delay
Recovery DelayRandom*Random recovery delay
— xxxxxms Timed recovery delay
Delay ChargeNone*No delay for charging batteries
xxxxxsTimed delay for charging batteries
Function Of MachineUPS*Unit functions with battery backup
ACC OnlyUnit functions as an active current conditioner without battery backup
Load Level For ACCAlways onActive current correction on
xxx%*Active current correction percentage of load
Always offActive current correction off
Charger Limit Gen1100WCharger limit while on generator
— 555W
— 190W
No Charge*
Charger Limit-Uti1100WCharger limit while on utility power
— 555W*
— 190W
— No Charge
Free Run Frequency60Hz*Run frequency in AC mode
50Hz
Input SourceUtil OnlyAC input from utility power source only
Util & Gen*AC input from utility and generator power sources
On-Gen Duration30 min*Time period that unit uses generator power settings
— 1 hr —
— 2 hr —
— 4 hr —
Run Time LimitationYesEnable the maximum battery run time limitation
— No* —
IdentificationPU P/N: — Power unitmodel
PU S/N: — Power unitserial number
PU SYS FW: — Powerunit system firmwareversion
PU PWR FW:Power unit power firmware version
BP1 P/N: — Battery pack 1 model (closestto power unit)
BP1 S/N:Battery pack 1 serial number
BP1 FW:Battery pack 1 firmware version
BP2 P/N:Battery pack 2 model
BP2 S/N:Battery pack 2 serial number
BP2 FW:Battery pack 2 firmware version

* An asterisk indicates the factory default setting.

Configuring the battery charge power levels

Different battery charge power levels can be set in the power unit for utility and generator input sources. A higher charge power level like 1100 W or 550 W can be set for utility input, and a lower charge level, 190 W or 0 W, can be set for generator input to reserve AC power for loads while running on generator input. By default, the power unit uses a built-in algorithm to determine when to switch battery charge power levels. For instance, when there is a power outage the UPS transfers from AC mode to Battery mode. If the input AC becomes available before 10 seconds or after 60 seconds, the power unit automatically remains at the charge power level defined for utility input. However, if the input AC becomes available again between 10 and 60 seconds, the power unit switches to the battery charge power level defined for generator input. The power unit remains at the generator charge power level until the defined on-generator time period expires, and then the power unit switches back to the charge power level defined for utility input.

To set the power unit battery charge power levels from the Settings menu:

  1. Select Input source, scroll to Utility & Gen, and then press Enter.

Utility & Gen is the default setting. To disable the built-in algorithm, select Utility Only.

  1. Select Charger Limit-Gen, scroll to the wattage, and then press Enter. The default charger limit wattage setting is 0 W.
  2. Select Charger Limit-Uti, scroll to the wattage, and then press Enter. The default charger limit wattage setting is 555 W.
  3. Select On-Gen Duration, scroll to the time period, and then press Enter. The default on-generator duration is 30 minutes.

The Management Module can override the default settings for charge power level switching by initiating an immediate switch to the generator charge power level if the Management Module receives a SNMP request with an on-generator command from a generator system. The on-generator command must be received within 15 minutes of the AC input power becoming available again or the power unit will use the default time periods. The power unit will switch back to the utility charge power level either after an off-generator command is received or after the defined on-generator period of time expires. To set up the Management Module to receive generator commands, see the HP DirectFlow UPS Management Module User Guide.

Changing the language

To change the display language on the power unit:

  1. Scroll through the main menu and select Settings.
  2. Select Language.
  3. Press the Up or Down arrow to scroll to the language.
  4. Press the Enter button to save the change.

Working with UPS modes of operation

The UPS modes of operation result from current operating conditions and the parameters that provide power protection to connected load devices. Some mode options can be set or adjusted using the UPS menu options (on page 73).

The UPS has the following modes of operation:

• AC mode (on page 76) • Battery mode (on page 77) • Bypass mode (on page 77)

AC mode

When the UPS operates in AC mode:

• Power is available at the UPS receptacles. • The power unit actively filters and mitigates harmonics and power factor. • The power unit charges the batteries as necessary. • The UPS transfers to Battery mode (on page 77) or Bypass mode (on page 77) as necessary.

An audible buzzer sounds briefly to indicate the UPS is powering up when the power unit is connected to utility power. If no utility power is available, the UPS might enter Battery mode.

Battery mode

When another power source is unavailable, the UPS automatically operates on battery power in Battery mode:

• Power is available at the UPS receptacles for a minimum of 60 seconds per battery pack. • The UPS automatically transfers back to AC mode (on page 76) when that input is available again.

To turn the UPS completely off from Battery mode, press the Off button for 3 seconds.

Bypass mode

The UPS automatically enters Bypass mode when one of the following conditions occurs:

  • Extended overload • Over temperature
  • Output short
  • Hardware failure

In Bypass mode, utility power continues to be passively filtered by the UPS. To troubleshoot operating problems or conditions that might transfer the UPS into Bypass mode, see "Troubleshooting (on page 89)." To transfer from Bypass mode to AC mode (on page 76) after any operating problems are resolved, press the On button for 3 seconds.

Maintenance

Updating the UPS firmware

Download the HP DirectFlow Upgrade Utility (Upgrade_HP_v00_1b_b11282013.exe) from the HP website (http://www.hp.com/go/rackandpower).

To update the UPS firmware:

  1. From AC mode, move the CAM switch on the power module to the Bypass setting.
  2. Connect a local host computer or device to the power unit serial communications port. For more information, see either "Connecting the R12000DF serial communications port (on page 50)" or "Connecting the R18000DF serial communications port (on page 55)."
  3. Launch the utility.
  4. Click Upgrade Now.

If you receive an error, verify the UPS is in Bypass mode.

HP AutoBot Upgrade Utility v0.2 build 10232012. System Firmware: SYS D312. DSP Firmware: (blank). BP Firmware: (blank). Upgrade Now. Connection to UPS. Checkmarks for: System board upgrade, DSP board upgrade, BP-1 board upgrade, BP-2 board upgrade.

During upgrade, the utility:

  • Verifies communication between the power unit and host computer or device
  • Sets the UPS in Bypass mode for the upgrade process
  • Flashes each component individually in order
  • Displays a progress line
  • From Bypass mode, move the CAM switch on the power module to the AC setting.

By default, all UPS components except the Management Module card are flashed during the upgrade. For more information about using a utility to update or configure the Management Module card, see the HP DirectFlow UPS Management Module User Guide.

Restoring power after a REPO activation

HP R12000 - Restoring power after a REPO activation - 1

IMPORTANT: If the UPS was operating on battery power when the remote switch was closed, no power is available to the load devices until utility power is restored and the UPS has been manually powered up.

To restore power to the load devices after the REPO feature is activated:

  1. Connect the REPO port. To connect a REPO port for an R12000DF power unit, see "Connecting the R12000DF REPO port (on page 49)." To connect a REPO port for an R18000DF power unit, see "Connecting the R18000DF REPO port (on page 54)."
  2. Press the On button after the AC source is reconnected to the UPS.

HP R12000 - Restoring power after a REPO activation - 2

IMPORTANT: Pressing and holding the On button without utility present normally initiates a battery start and the UPS assumes the load. If the On button is pressed and a REPO is detected, the battery start is inhibited and the UPS is not able to assume the load. The electronics module fan spins and the UPS fault LED and an audible alarm is active as long as the On button is held.

To power down the entire network in the event of an emergency, the REPO ports of multiple power units can be connected to a single switch.

Verifying the REPO port connection

HP R12000 - Verifying the REPO port connection - 1

IMPORTANT: While testing, operate connected equipment in a safe test mode so the effects do not disrupt critical operations.

Verify the connection after connecting the REPO port:

  1. Initiate a REPO by closing the REPO contact.

HP R12000 - Verifying the REPO port connection - 2

CAUTION: If the polarity is reversed while connecting the REPO port, the UPS powers up normally.

  1. Verify proper connection of the REPO port:

a. Press the On button to power up the UPS. b. Disconnect the REPO port. c. Reconnect the REPO port. If the polarity is correct, the REPO connectors can be disconnected, and then reconnected, without initiating a REPO. d. Verify that the UPS remains in AC mode (on page 76). e. If a REPO is initiated, the polarity is reversed. Check and correct the connections.

Powering down the UPS and battery packs

To power down the UPS:

  1. Power down all load devices.
  2. Press the ESC button for 3 seconds, and then press the Enter button to place the UPS in Bypass mode.
  3. Disconnect the power unit from utility power.
  4. Wait at least 60 seconds for the UPS internal circuitry to discharge and power down.
  5. If battery packs are installed, turn the circuit breaker switches left to the Off positions.

Replacing the batteries

To replace the batteries:

  1. Read and observe the requirements in "Important battery safety information (on page 80)" and "Battery care and storage guidelines (on page 80)."
  2. Follow the instructions in "Battery replacement procedure (on page 81)."

Important battery safety information

See the complete regulatory compliance notices in Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products on the HP website

(http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). In addition, follow the safety precautions that are specific to this device.

Replace all battery modules at the same time with the same type of batteries originally installed in the battery pack.

Battery care and storage guidelines

HP recommends the following care and storage practices:

  • Keep the area around the UPS clean and dust-free. If the environment is very dusty, clean the outside of the UPS regularly with a vacuum cleaner.
  • Maintain the ambient temperature at 25°C (77°F). • If storing a UPS for an extended period, recharge the batteries every 6 months. a. Connect the power unit to utility power. b. Allow the UPS to charge the batteries to 100% capacity. c. Update the battery recharge date label.

HP R12000 - Battery care and storage guidelines - 1

CAUTION: Because of the short shelf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented.

Battery replacement procedure

To ensure confidence and meet expectation of the UPS performance, HP recommends replacing the battery at the service life point of 3 years for the 3U lead acid batteries and 4 years for 1U lithium-ion batteries.

Factors that affect battery service life include operating temperature, the depth and frequency of battery discharges, and charging control. Battery performance also slightly degrades later in the battery service life.

Replacing lead acid battery modules

All four 3U battery modules must be replaced at the same time.

To remove the batteries from the battery pack:

  1. Remove the front bezel.

Technical diagram of a server rack with labeled ports and connectors, showing internal structure and directional arrows.

  1. Remove the battery bracket.

Diagram of a computer rack with labeled components and directional arrows indicating movement or flow.

3. Remove the battery modules.

Technical line drawing of a mechanical assembly with a highlighted component (no text or symbols).

To replace the component, reverse the removal procedure.

HP R12000 - Remove the battery modules. - 2

IMPORTANT: Charge the lead acid batteries for at least 24 hours before supplying backup power to devices. The batteries charge to:

• 80 percent capacity within 3 hours • 100 percent capacity within 24 hours

Replacing lithium-ion battery modules

To remove the batteries from the battery pack:

  1. Remove the front bezel.

Diagram of a server rack with two arrows indicating directional movement (no text or symbols).

  1. Remove the battery modules.

Technical diagram of a mechanical assembly with labeled components and directional arrows indicating parts of the main body.

To replace the component, reverse the removal procedure.

HP R12000 - Replacing lithium-ion battery modules - 3

IMPORTANT: Charge the lithium-ion batteries for at least 5 hours before supplying backup power to devices. The batteries charge to 100 percent capacity within 5 hours.

HP R12000 - Replacing lithium-ion battery modules - 4

IMPORTANT: Lithium-ion batteries in excess of 100 Wh are classified as Class 9 Dangerous Goods and must be packaged and shipped in accordance with International or domestic regulations. For more information, see the special handling instructions that are required for returning the lithium-ion battery modules that were provided in the spare lithium-ion battery module spare kit.

Replacing the 1U battery pack

To remove the 1U battery pack:

  1. Power down the UPS and battery packs. For more information, see "Powering down the UPS and battery packs (on page 80)."

Do not remove the battery pack when the UPS is in Battery mode.

  1. Disconnect all cabling.
  2. Remove the lithium-ion battery modules from the battery pack. For more information, see "Replacing lithium-ion battery modules (on page 82)."
  3. Remove the screws securing the battery pack, disengage any shipping brackets from the rear of the battery pack, and then slide the module out.

Technical diagram showing a mechanical assembly with labeled components and directional arrows indicating assembly steps.

To replace the battery pack, see "Installing battery packs (on page 33)."

Replacing the 3U battery pack

To remove the 3U battery pack:

  1. Power down the UPS and battery packs. For more information, see "Powering down the UPS and battery packs (on page 80)."

Do not remove the battery pack when the UPS is in Battery mode.

  1. Disconnect all cabling.
  2. Remove the lead acid battery modules from the battery pack. For more information, see "Replacing lead acid battery modules (on page 81)."
  3. Remove the screws securing the battery pack, disengage any shipping brackets from the rear of the battery pack, and slide the module out.

Technical diagram showing a server rack with labeled components and directional arrows indicating assembly or connection.

To replace the battery pack, see "Installing battery packs (on page 33)."

Replacing the Management Module card

To remove the Management Module card, slide the card out of the option slot in the power unit.

Diagram of a server rack with labeled ports and connectors, showing two numbered components (1 and 2) pointing to the main panel.

To replace the Management Module card, see "Installing the Management Module card (on page 57)."

Replacing the power module

To remove the power module from the power unit:

  1. Power down the UPS and any battery packs. For more information, see "Powering down the UPS and battery packs (on page 80)."
  2. Turn the switch clockwise to the left, Bypass position.
  3. Loosen the four screws.

Diagram showing device port connections with labeled parts and a magnified inset highlighting a component with rotation arrow.

  1. Disconnect the unit, and then remove the module from the power unit.

To replace the R12000DF power module, see "Installing the R12000DF power module (on page 50)." To replace the R18000DF power module, see "Installing the R18000DF power module (on page 56)."

Replacing the 1U power unit

To remove the power unit:

  1. Power down the UPS and any battery packs. For more information, see "Powering down the UPS and battery packs (on page 80)."
  2. Remove the Input/Output Power Module. For more information, see "Replacing the power module (on page 85)."
  3. Disconnect all cables attached to the power unit connectors.
  4. Remove the front bezel from the power unit.

Diagram of a server rack with two arrows indicating directional movement (no text or symbols).

  1. Remove the screws securing the power unit, disengage any shipping brackets from the rear of the power unit, and then slide the module out.

Diagram of server rack with labeled components and directional arrows indicating assembly or movement.

To replace the power module, see "Installing the R12000DF power unit (on page 47)."

HP R12000 - Replacing the 1U power unit - 3

IMPORTANT: Replacing the power unit might require power management software to be restarted or reconfigured.

Replacing the 2U power unit

To remove the power unit:

  1. Power down the UPS and any battery packs. For more information, see "Powering down the UPS and battery packs (on page 80)."
  2. Remove the Input/Output Power Module. For more information, see "Replacing the power module (on page 85)."

Slide the power module away from the power unit. Temporarily attach the power module to the battery pack by inserting screws on the power module into empty holes on the top of the battery pack. Tighten the screws slightly to secure the power module to the battery pack.

  1. Disconnect all cables attached to the power unit connectors.
  2. Remove the front bezel from the power unit.

Diagram of a server rack with labeled ports and connectors, showing internal components without any text or symbols.

  1. Remove the screws securing the power unit, disengage any shipping brackets from the rear of the power unit, and then slide the module out.

Diagram of server rack with labeled components and directional arrows indicating assembly or movement.

To replace the power module, see "Installing the R18000DF power unit (on page 52)."

HP R12000 - Replacing the 2U power unit - 3

IMPORTANT: Replacing the power unit might require power management software to be restarted or reconfigured.

Troubleshooting

LED and audible alarm troubleshooting

The DirectFlow UPS is designed for durable, automatic operation and also to alert you whenever potential operating problems might occur. The alarms do not necessarily mean that the output power is affected; instead, they are often preventive alarms intended to alert you of a possible condition. An operating problem might trigger the following activity:

• An audible alarm announced by a buzzer in the power unit • LEDs illuminating, flashing, or not illuminating on the control panel • Alarm descriptions that appear on the LCD screen - Alarm entries or related event entries that appear on the Alarms screen or the Event Log screen of the Management Module web interface

The following table describes typical alarms and conditions that are accompanied by LED behavior on the power unit front panel.

LEDLED statusAlarm type
UPS fault LEDSolid red light indicates a UPS faultLong buzzer (5 sec)
Bypass mode LEDSolid green light indicates the UPS is in Bypass modenone
Battery mode LEDSolid yellow light indicates the UPS is in Battery modeFlashing yellow light indicates low battery conditionShort buzzer (.1 sec) upon entering Battery mode or low battery statusLong buzzer upon transferring out of Battery mode (5 sec) or low battery condition (1 sec)
Input LEDNo light indicates utility power is out of operating rangenone
Power LED (on Management Module card)No light indicates the card is not activenone
Health/Alert LED (on Management Module card)Red light indicates an error in the card boot processnone

The alarm descriptions table describes typical alarms and conditions that appear on the power unit front panel LCD screen in the UPS event log. If an alarm appears with a service code, see "HP contact information (on page 120)."

To check the event log for a list of active alarms:

  1. Press the Enter button on the front panel display to activate the menu options.
  2. Press the down arrow button until the Event Log menu appears.
  3. Press the Enter button to display the list of alarms and conditions.

Alarm descriptions and SNMP trap codes

The following table describes power unit alarms and indicates the associated trap codes used by the Management Module.

Trap codeAlarm nameAlarm descriptionAlarm type
0Test trapThis alarm is used for testing traps.Test trap
1Charger faultThe charger voltage or current is out of the valid charger threshold.Critical
2Fan faultA fan is locked or abnormal.Critical
3Over temperature 1The charger temperature exceeded the limit.Critical
4Over temperature 2The D2D temperature exceeded the limit.Critical
5Over temperature 3The inverter temperature exceeded the limit.Critical
6Over temperature 4The bypass SCR temperature exceeded the limit.Critical
7Over temperature 5The ambient temperature exceeded the limit.Critical
8Over temperature 6The 1U battery pack cell temperature exceeded the limit during charging.Critical
9Over temperature 7The 1U battery pack charger temperature exceeded the limit.Critical
10Over temperature 8The 1U battery pack MOSFET switches temperature exceeded the limit.Critical
11Over temperature 9The 1U battery pack cell temperature exceeded the limit during discharging.Critical
12DC bus high/lowThe DC bus voltage is less than or greater than the valid temperature.Critical
13Soft-start faultThe +/- DC bus voltage cannot be boosted to the default level.Critical
14Bus OVPThe DC bus exceeded the voltage upper threshold.Critical
15Power DSP faultThe power DSP crashed.Critical
16Inverter faultThere is a fault in the inverter circuit.Critical
17DC AUX power faultThere is a fault in the DC auxiliary power circuit.Critical
18AC AUX power faultThere is a fault in the AC auxiliary power circuit.Critical
19Input volt not OKThe utility voltage is out of the usable voltage range.Critical
20Input freq not OKThe utility frequency is out of the usable frequency range.Critical
21On batteryThe UPS is operating in battery discharging mode.Critical
22On bypassThe UPS is not powered on and the output is supplied by utility directly.Critical
23Bypass faultThere is a fault in the bypass SCR circuit.Critical
24Output faultThere is a fault in the inverter SCR circuit.Critical
25Output overloadLoad levels are at, or exceeded, the overload threshold.Critical
26Output shortThe output is shorted.Critical
27Low battery Battery timeremaining is lower than the battery low warning level defined for the UPS.Critical
28Battery bad A battery inside the battery pack is aging or abnormal.Critical
29REPO initiatedThe external REPO contacts on the power unit have been activated.Critical
30DB missingThe distribution box (input/output power module) was not connected to the power unit or the signal was lost.Critical
31BM missingA battery module is missing.Critical
32Battery low shutdownShut down the power unit due to low batteries.Critical
33Overload shutdownShut down the power unit due to overload.Critical
34Wiring faultThe input wiring of the 3-phase power unit is not correct.Critical
35Attach >2 BPMore than two battery packs are connected to the same power unit.Warning
36Not same BP typeTwo different battery pack types are connected to the same power unit.Warning
37BP not compatible The firmmware version of a battery pack is not compatible with the power unit.Warning
38BM not compatibleThe firmware version of a battery module is not compatible with the battery pack.Warning
39BP cable missingThe signal cable between the power unit and the battery pack is not connected.Warning
40BP disconnectedThe DC power cable is missing or the battery pack breaker is not in the on position.Warning
41BP comm lossThe communication between the battery pack and the power unit is lost.Warning
42Internal comm lossThe power unit MCU lost communication with the power unit DSP.Warning
43On manual bypassTurn the switch on the back of the power unit and the load is supplied by utility directly.Warning
44Self-diagnosis faultThe inverter voltage cannot be boosted to the default level.Warning
45PWR not compatibleThe firmware version of the power DSP is not compatible with the system MCU.Warning
46ACC activeACC circuit is currently active.Informative
47Manual power onPress and hold the Enter button to turn on the power unit.Informative
48Manual power offPress and hold the ESC button to turn off the power unit.Informative
49Remote power onUse this command to turn on the power unit.Informative
50Remote power offUse this command to turn off the power unit.Informative
51Testing batteryThe batteries are being tested.Informative
52Battery is agingThe battery is aging and cannot support sufficient battery runtime.Informative
53BP not ready 1The 1U battery pack is performing self-diagnosis and the battery modules are not ready.Informative
54BP not ready 2The 1U battery pack is being reconfigured and the battery modules are not ready.Informative
55BP not ready 3 The voltagege between two parallel 1U battery packs is too high and the battery packs are not ready.Informative
56BP not ready 4The 1U battery pack has an internal communication failure and the battery pack is not ready.Informative
57BP MOSFET fault The 1Ubattery pack MOSFET that puts battery modules in series is damaged.Critical
58BP discharge OCPOver current protection was used for a 1U battery pack while discharging.Critical
59BP charge OCPOver current protection was used for a 1U battery pack while charging.Critical
60BP short circuitThe 1U battery pack shorted while discharging.Critical
61BP over voltage The 1Ubattery pack exceeded the cell voltage limit while charging.Critical
62Under temperature 1The 1U battery pack cell temperature is too low and cannot be charged.Critical
63Under temperature 2The 1U battery pack cell temperature is too low and cannot be discharged.Critical
64Timeout shutdownThe power unit shut down because the battery pack exceeded the runtime (70 seconds for a single battery pack and 5 minutes for two battery packs).Critical
652BPs not compatibleThe firmware versions inside two battery packs are not compatible with each other.Warning
66BM into deep sleepThe battery module inside the 1U battery pack is in deep sleep mode to prevent being deeply discharged. In this condition, the 1U battery pack cannot support the load.Warning
67Charger start faultThe UPS starts the charger but the charger voltage cannot reach the required voltage.Critical
68BM charger faultThe charger inside the 1U battery pack has a problem that prevents it from charging the battery module.Critical
69BM badThe battery module has a calibration issue or a capacity issue and needs to be replaced.Critical

General alarm condition

Action:

  1. If using the HP DirectFlow UPS Management Module web interface, check the log files to obtain specific error information to help identify the problem.

For more information about the causes of a general alarm condition, see "LED and audible alarm troubleshooting (on page 89)."

  1. Check the batteries:

a. Allow the UPS batteries to charge for 48 hours. b. If a battery fault occurs, replace the batteries.

  1. Reduce the load:

a. Power down the UPS. For more information, see "Powering down the UPS and battery packs (on page 80)." b. Remove one or more load devices to reduce the power requirements.

c. Wait at least 5 seconds and restart the UPS. d. If the condition persists, verify that the load devices are not defective.

  1. Allow the UPS to cool:

a. Power down the UPS. For more information, see "Powering down the UPS and battery packs (on page 80)." b. Clear vents and remove any heat sources. c. Verify that the airflow around the UPS is not restricted.

  1. Wait at least 5 minutes and restart the UPS.
  2. If the condition persists, contact an HP authorized service representative.
  3. If a battery fault occurs, replace the batteries.

UPS does not start

Action:

Verify the following:

  1. The power cord is connected to a utility power receptacle.
  2. The power module is attached to the power unit and the manual bypass switch is in the normal position.
  3. The input voltage is within normal voltage range.

Wiring condition

Action: Contact a qualified electrician to verify the following:

• The line wires are not reversed in the wall outlet. • A neutral wire connection exists.

Utility power condition

Possible cause:

The input voltage is not within +10 or -15 percent of nominal voltage.

The UPS is receiving utility power that might be unstable or in brownout conditions. The UPS continues to supply power to the connected equipment. If conditions worsen, the UPS might switch to battery power.

Action:

  1. Check the input voltage and reconfigure the UPS using the UPS menu options (on page 73).
  2. Contact a qualified electrician to verify that the utility power is suitable for the UPS.

Battery connection condition

Possible cause:

• The power cable or signal cable is not connected. • The battery circuit breaker is not switched on.

• One or more battery strings are disconnected.

Action:

  1. Be sure that all the battery modules are fully seated and locked in place.
  2. If the condition persists, contact an HP authorized service representative.

REPO condition

Action:

  • If the remote switch is closed, then open the switch to enable power to the output receptacles.
  • If the condition occurred while reconnecting a disconnected REPO port, then verify the contactor of the REPO connector pins.

For more information about the REPO port for an R12000DF power unit, see "Connecting the R12000DF REPO port (on page 49)."

For more information about the REPO port for an R18000DF power unit, see "Connecting the R18000DF REPO port (on page 54)."

UPS is in Bypass mode

Possible cause:

The equipment transferred to bypass utility power. Battery mode (on page 77) is not available and the equipment is not protected; however, the utility power continues to be passively filtered by the power unit.

Action:

Check the UPS Event Log or the Management Module web interface for one of the following alarms:

  • Extended overload • Over temperature
  • Output short
  • Hardware failure

To attempt different resolutions, see "General alarm condition (on page 92)."

Overload condition

Possible cause: Power requirements exceed the UPS capacity. For output overload ranges, see "UPS output specifications (on page 115)."

Action:

Remove one or more load devices to reduce the power requirements. The UPS continues to operate, but might switch to Bypass mode (on page 77) if the load increases.

The alarm resets when the condition becomes inactive.

UPS is in Battery mode

Action: Save files, and then power down connected load devices.

UPS frequently switches between utility and battery power

Action:

  1. Check the input voltage, and then reconfigure the UPS menu options (on page 73).
  2. Contact a qualified electrician to verify that the utility power is suitable for the UPS.

Battery fault

Action: If a battery fault occurs, replace the batteries.

UPS backup time is short

Action:

  1. Verify that the battery pack circuit breakers are switched to the On position.
  2. Verify that the life of the batteries did not exceed the limit.
  3. If the condition persists, contact an HP authorized service representative.

Low battery shutdown

Possible cause:

An ungraceful shutdown of any attached servers occurs when the UPS is in a low battery condition.

Action:

  1. Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition.
  2. Allow the UPS batteries to charge for 24 hours.

Deep Sleep mode

To prevent battery modules from discharging when the charger is not available, the battery pack enters Deep Sleep mode. Each cell displays Z V on the LCD screen. Deep Sleep mode occurs under the following conditions:

• The UPS is in Bypass mode. - The UPS charger limit is set to NO CHARGE and at least one battery module has a voltage of less than 36 V.

When these conditions are cleared and no battery module has a low voltage, the battery pack wakes up from Deep Sleep mode automatically.

Deep Sleep mode settingCharger Limit is set to any setting except NO CHARGECharger Limit is set to NO CHARGE and a battery module has low voltageCharger Limit is set to NO CHARGE and no battery modules have low voltage
The UPS sets "Enter Deep Sleep Mode."Keep at Deep Sleep mode.Keep at Deep Sleep mode.Keep at Deep Sleep mode.
The UPS clears "Enter Deep Sleep Mode."Wake up. Keep at DeepSleep mode until the handle of the battery module is pressed and the low-voltage battery module is replaced.Wake up.

Reset the power on the power module to avoid dropping loads during troubleshooting.

  1. Set the power module to Bypass mode.
  2. Disconnect the power module.
  3. Reconnect the power module.
  4. Set the power module to Normal mode.

UPS alarm code decision flowcharts

The following decision flowcharts can assist with troubleshooting and diagnosing UPS issues.

graph TD A["CHARGER FAULT"] -->|Yes| B["The UPS has detected charger voltage or current is out of the valid charger threshold"] A -->|No| C["FAN FAULT"] B --> D{Fault alarm can be clear automatically?} D -->|No| E["RMA PU"] D -->|Yes| F{Turn off UPS and restart, Does UPS have the same alarm?} F -->|…

graph TD A["OVER TEMPERATURE 3"] -->|Yes| B["The UPS has detected that Inverter temperature have exceeded limit."] A -->|No| C["OVER TEMPERATURE 4"] C -->|Yes| D["The UPS has detected that Bypass SCR temperature have exceeded limit."] C -->|No| E["OVER TEMPERATURE 5"] E -->|Yes| F["The UPS has detec…

graph TD A["DC BUS HIGH/LOW"] -->|No| B["BUS OVP"] A -->|Yes| C["The UPS has detected that DC BUS voltage is under or greater than valid threshold."] C --> D{Check the setup of PU and BP, then press OFF button to clear this fault alarm and test again. Does UPS have the same alarm?} D -->|No| E["END"…

graph TD A["AC AUX Power Fault"] -->|No| B["Output Fault"] A -->|Yes| C["The UPS has detected a fault in the AC auxiliary power circuit."] C --> D{Restart UPS, check the fault still appear or not?} D -->|Yes| E["RMA PU"] D -->|No| F["END"] B -->|No| G["Soft-Start Fault"] B -->|Yes| H["The UPS has de…

graph TD A["EMERGENCY POWER OFF"] -->|No| B["Output Overload"] A -->|Yes| C["The external contacts in the rear of the UPS are configured for REPO operation and they have been activated."] C --> D{Check the EPO connector at rear panel is short or not?} D -->|No| E["RMA PU"] D -->|Yes| F["END"] B -->|…

graph TD A["OUTPUT SHORT"] -->|Yes| B["Output of UPS is shorted. Ask customer remove the output load of UPS and check the load equipment."] B --> C{Disconnect the output and restart UPS, check the fault is clear or not} C -->|Yes| D["The load at customer side has short circuit at the input."] C -->|…

graph TD A{BP DISCONNECTED} -->|Yes| B["The BP power cable is not connected or battery breaker is opened?"] A -->|No| C{DB Missing} B -->|Yes| D{Check the fault is clear or not while BP power cable replugged or battery breaker is closed?} B -->|No| E["RMA PU"] C -->|Yes| F{The DB was not connected t…

graph TD A{BP NOT COMPATIBLE} -->|Yes| B["the firmware compatible code is not the same."] A -->|No| C{BM NOT COMPATIBLE} B --> D{Check all firmware are the latest version?} D -->|Yes| E["RMA BP"] D -->|No| F["upgrade firmware to the latest version."] F --> G["END"] C -->|Yes| H["BPMCU will check the…

graph TD A["BM MISSING"] --> B{Restart UPS and check the fault is clear or not} B -->|Yes| C["END"] B -->|No| D{Check if the type of connected BP} D -->|Yes| E["3UBP"] D -->|No| F["IUBP"] E --> G{Check if all battery strings of 3UBP are inserted} G -->|Yes| H["Insert all battery strings"] G -->|No|…

graph TD A["BATTERY IS AGING"] -->|Yes| B["Reach the service life of battery\nReplace battery to another with available service life"] B --> C["END"] A -->|No| D{BP NOT READY 1} D -->|Yes| E["1UBP is performing self-diagnosis and can't put the BMs in series for discharging yet\nWait until 1UBP finis…

graph TD A["UNDER TEMPERATURE 2"] -->|Yes| B["The cell temperature of IUBP is too low and can't be discharged. The fault will be clear while cell temp. is in acceptable range"] A -->|No| C{BP OVERVOLTAGE} C -->|Yes| D["the cell voltage is too large during charging"] D --> E{Re-plug communication cab…

graph TD A["LEDs of BMs are blinking but SOC is not increasing for >1 hour (two BPs)"] -->|Yes| B["Disconnect one BP (Battery power cable and CAN cable)"] B --> C["Follow the procedure of only one BP above to check the charger"] C --> D{Charger is working fine?} D -->|Yes| E["Put the battery power c…

graph TD A["Battery bad"] -->|Yes| B["The battery module inside BP is aging or abnormal. Check LCD of PU and find the bad BVs."] A -->|No| C["Self diagnose fault"] B --> D{Check LED of bad BM is red, blinking amber, or green?} D -->|Red or Amber| E["Replace bad BMs and check fault is clear."] D -->|…

graph TD A["Low Voltage BM (<40V)"] -->|Yes| B["BM is discharged without charging in time"] B --> C{BM<12V?} C -->|Yes| D["RMA BM"] C -->|No| E{BM>36V?} E -->|Yes| F["Keep the BM at any slot and make sure charger is working"] E -->|No| G["Move the BM to the most left slot and make sure charger is wo…

graph TD A["LEDs of BMs are blinking but SOC is not increasing for >1 hour (two BPs)"] -->|Yes| B["Disconnect one BP (Battery power cable and CAN cable)"] B --> C["Follow the procedure of only one BP above to check the charger"] C --> D{Charger is working fine?} D -->|Yes| E["Put the battery power c…

Specifications

Environmental specifications

Feature Specification
Operating temperature10°C-35°C (50°F-95°F); UL-tested at 30°C (86°F)
Non-operating temperature-25°C-60°C (-13°F-140°F)
Relative humidity5%-95%; non-condensing
Operating altitudeUp to 3050 m (10,000 ft) above sea level
Non-operating altitude9144 m (30,000 ft) above sea level
Audible noise< /= 55 dBA

Power unit physical specifications

1U R12000DF specifications

Parameter Value
Height4.25 cm (1.7 in)
Depth67.7 cm (26.7 in)
Total depth67.7 cm (26.7 in)
Width48.26 cm (19.0 in)
Weight16 kg (35.2 lb)
Ambient operation10°C-35°C (50°F-95°F)

2U R18000DF specifications

Parameter Value
Height8.6 cm (3.386 in)
Depth67.7 cm (26.654 in)
Total depth92.2 cm (36.299 in)
Width48.26 cm (19.000 in)
Weight20.87 kg (46 lb)

REPO port specifications

The REPO port meets the requirements of NFPA Articles 645-10 and 645-11 for a Disconnecting Means.

Battery pack physical specifications

The following tables include specifications for the DirectFlow Battery Packs and battery modules.

1U battery pack specifications

Parameter Value
Height4.2 cm (1.65 in)
Depth93.73 cm (36.9 in)
Depth with cabling93.73 cm (36.9 in)
Width48.0 cm (18.90 in)
Weight12 kg (26.5 lb)
Battery module typeLithium-ion

3U battery pack specifications

Parameter Value
Height13.000 cm (5.118 in)
Depth82.842 cm (32.615 in)
Depth with cabling89.242 cm (35.135 in)
Width48.260 cm (19.000 in)
Weight100 kg (220 lb)
Battery module typeLead acid

Lead acid battery module specifications

Feature Specification
TypeMaintenance-free, sealed, valve regulated lead acid batteries
Weight20 kg (44 lb)
Backup life>1 minute of backup support for a 3-year minimum float service life at 30°C (86°F)>40 seconds of backup support after a 3-year minimum float service life at 30°C (86°F)
VoltageBattery string voltage of 108 V
ChargingComplete charge in no more than 24 hours; partial charge in approximately 3 hours to reach 80 percent capacity at default nominal utility voltage and no load

Lithium-ion battery module specifications

Feature Specification
TypeMaintenance-free, sealed, lithium-ion batteries
Weight1.4 kg (3.1 lb)
Backup lifeUp to 300 seconds (5 minutes) with full load and two packs operating in parallel
VoltageSingle battery string voltage of 43.2 V. The 1UBP unit is 345.6 V.
ChargingComplete charge in no more than 2 hours; partial charge in approximately 1 hour to reach 80 percent capacity at default nominal utility voltage and no load.48 V, 2 A

Battery runtime

Average battery runtime is approximate and varies depending on connected equipment, configuration, battery age, temperature, and operating conditions. Estimated runtime is based on the batteries at beginning of life.

Lead acid battery runtime

Power Runtime withone battery packRuntime with two battery packs
415 kVA (4.5 kVA)>13 min>40 min
415 kVA (9 kVA)>7 min >18 min
415 kVA (12 kVA)>4:30 min >13 min
415 kVA (13.5 kVA)>4 min >11 min
415 kVA (15 kVA)>2:30 min >10 min
415 kVA (18 kVA)>2 min >7:30 min

Lithium-ion battery runtime

Power Runtime withone battery packRuntime with two battery packs
415 VAC (3.75 kVA)>9:30 min>20 min
415 VAC (7.5 kVA)>4:30 min >10 min
415 VAC (11 kVA)>2:30 min >6:30 min
415 VAC (12 kVA)>1:30 min >6 min
415 VAC (15 kVA)>1 min >5 min

UPS input specifications

UPS model Utilityvoltage frequency (Hz)Available settings utility voltage (VAC)Dedicated branch circuit rating (A)Line cord
power unit NA/JPN50/60 Hz 480/415/400/380 V +10/-15%24 A 480/415/400/380 V, 5-wire; PE 30 A cord and plug
power unit INTL50/60 Hz 480/415/400/380 V +10/-15%24 A 480/415/400/380 V, 5-wire, PE 30 A cord and plug

The maximum load applies to linear/PFC loads.

UPS output specifications

UPS model Maximumcurrent output of receptacles
power unit NA/JPN30 A output (2 receptacles)
power unit INTL30 A output (2 receptacles)

The maximum load applies to linear/PFC loads.

Voltage specifications

During normal operation, the UPS power output is equal to the UPS power input. The UPS automatically adjusts the output voltage rate to match the connected DirectFlow Input/Output Power Module. The output voltage is set to 415 V by default for the 400 V/415 V power module. To change the 400 V/415 V power module to the 400 V setting, use the "UPS menu options (on page 73)."

Configuration setting Available nominal output voltage
380 VAC380 VAC
400 VAC400 VAC
415 VAC415 VAC
480 VAC480 VAC

Output tolerance specifications

Source of power Regulation
Utility power (nominal range)-15% to +10% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association)
Battery power±5% of nominal output voltage rating

Output feature specifications

Feature Specification
Online efficiency93-98% nominal input voltage with 380 VAC input87-98% nominal input voltage with 480 VAC input
Voltage wave shapeSine wave; 3% THD with typical PFC load
Surge suppressionHigh-energy 10,000 A peak
Noise filteringLine filter for normal and common mode use

Spares

UPS spare parts list

To order a spare, visit the HP website (http://www.hp.com/buy/parts).

To replace parts under warranty, contact an HP authorized service representative.

R12000DF UPS spare parts list

Spare kit numberDescription
708041-001SPS-DF PU R12KDF UPS 1U POD
769753-001SPS-DF PU R12KDF UPS 1U W/CARD SLOT
766461-001SPS-ASSY, 32A 400V INTL R12KDF IEC309 I/O MOD 1U
766462-001SPS-ASSY, 30A 400V NA R12KDF IEC309 POD Mod
766463-001SPS-ASSY, 32A 380V CN R12KDF UNTERM I/O MOD 1U
766464-001SPS-ASSY, 30A 480V NA R12KDF L22-30 I/O MOD 1U
766465-001SPS-ASSY, 30A 480V NA R12KDF IEC309 I/O MOD 1U
769754-001SPS-ASSY, 30A 400V NA R12KDF IEC309 I/O MOD 1U

R18000DF UPS spare parts list

Spare kit numberDescription
708042-001SPS-PU R18KVA UPS 480/415/400V 2U WW
708043-001SPS-DF UPS BAT PACK 1U Lilon WW
750796-001SPS-DF UPS BATMOD SET (4) 1U Lilon WW*
708044-001SPS- DirectFlow UPS BAT PACK 3U VRLA WW
730376-001SPS-BAT MODULE, DirectFlow UPS, 3U, VRLA, WW
709383-001SPS-32A 400V IL R18000DF IEC309 I/O Mod
709384-001SPS-30A 400V NA R18000DF IEC309 I/O Mod (1:1)
709385-001SPS-32A 380V CN R18000DF Unterm I/O Mod
709386-001SPS-30A 480V NA R18000DF L22-30 I/O Mod
709387-001SPS-30A 480V NA R18000DF IEC309 I/O Mod
749319-001SPS-30A 400V NA R18000DF IEC309 I/O Mod (1:2)
708045-001SPS-HP DirectFlow 2nd Battery cable
753237-001SPS-CBL DB15 CANbus DirectFlow BP
714590-001SPS - HP ASSY RAIL ADJ FIXED 1U BP
763884-001SPS - LCD, 2UPU
693872-001SPS-ASSY DirectFlow UPS Management

*Two 750796-001 spare kits are required to fill one 1U battery pack.

Hardware options

For information on the supported hardware options, see the HP website (http://www.hp.com/go/rackandpower).

Electrostatic discharge

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

  • Avoid hand contact by transporting and storing products in static-safe containers.
  • Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
  • Place parts on a grounded surface before removing them from their containers.
  • Avoid touching pins, leads, or circuitry. Always be properly grounded when touching a static-sensitive component or assembly.

Grounding methods to prevent electrostatic discharge

Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:

  • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
  • Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. Use conductive field service tools. Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

Regulatory information

Safety and regulatory compliance

For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts).

Turkey RoHS material content declaration

Ukraine RoHS material content declaration

Warranty information

HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)

HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties)

HP Storage Products (http://www.hp.com/support/Storage-Warranties)

HP Networking Products (http://www.hp.com/support/Networking-Warranties)

Support and other resources

Before you contact HP

Be sure to have the following information available before you call HP:

• Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs). • Onboard Administrator SHOW ALL report (for HP BladeSystem products only) For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website (http://www.hp.com/go/OAlog). • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level

HP contact information

For United States and worldwide contact information, see the Contact HP website (http://www.hp.com/go/assistance).

In the United States:

  • To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be recorded or monitored.
  • If you have purchased a Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care Packs, see the HP website (http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html).

HP product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP website (http://www.hp.com/go/qs).

Documentation feedback

HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

Acronyms and abbreviations

DF

DirectFlow

DHCP

Dynamic Host Configuration Protocol

EEPROM

electrical erasable programmable read only memory

FCC

Federal Communications Commission

GMT

Greenwich mean time

HTTPS

Hypertext Transfer Protocol Secure Sockets

IPv4

Internet Protocol version 4

IPv6

Internet Protocol version 6

MIB

Management Information Base

NTP

Network Time Protocol

OCP

Over Current Protection

OVP

Over Voltage Protection

PFC

power factor corrected

POST

Power-On Self Test

REPO

remote emergency power off

THD

total harmonic distortion

UPS

uninterruptible power system

Index

A

AC mode 76

alarm conditions 89, 90

alarms, troubleshooting 89, 97

arrow buttons 9, 12, 73

authorized reseller 118, 120

B

backup time, insufficient 95

batteries, care and storage 80

batteries, charging 39, 47

batteries, installing 41

batteries, insufficient warning when low 73, 95

batteries, replacing 80, 81, 82

batteries, runtime 114

batteries, specifications 112, 113

battery bracket 41, 42, 81

battery charge power level overview 75

battery charge power level, switching 75

battery circuit breaker 35, 42, 45

battery condition 9, 12, 89, 93

Battery mode 9, 12, 77, 95

Battery mode LED 9, 12, 89

battery packs, connecting 15, 35, 37, 42, 45

battery packs, installing 33, 39

battery packs, replacing 82, 83, 84

battery replacement notice 119

battery warranty 119

bezel, attaching 42, 49

bezel, removing 81, 86, 87

BSMI notice 119

buttons 6, 9, 12

Bypass mode 77, 94

Bypass mode LED 9, 12, 89

C

cables 35, 42, 45, 50, 56, 59, 60, 61, 62

Canadian notice 119

charging batteries 47

circuit breakers, location 10, 13, 15

circuit breakers, specifications 115

circuit breakers, switching off 35, 42, 45, 85

circuit breakers, switching on 35, 42, 45, 50, 56

class A equipment 18

class B equipment 18

communications port, connecting 50, 55, 59, 61

components, identification 8, 11

configuration 15, 18, 63, 70, 72

connecting devices to UPS 35, 42, 45, 50, 56, 57

connectors 10, 11, 13, 14

contacting HP 120

D

Declaration of Conformity 119

devices, connecting 57

diagnostics 89

dimensions 112

disposal, battery 119

E

electrical requirements 19, 114, 115

electrostatic discharge 118

environmental specifications 112

equipment, installation 20

European Union notice 119

F

Federal Communications Commission (FCC) notice 119

firmware, updating 59, 61, 78

frequent switching between battery and utility power 95

front panel buttons 9, 12, 73

front panel LEDs 9, 12

G

general alarm condition 92

grounding methods 19, 118

H

hardware options 6, 116, 117

hardware, preparing to install 19

Health/Alert LED 11, 14, 62, 89

HP technical support 120

|

identification number 7,65

Input LED 9, 12, 89

input specifications 114

input voltage is out of range 93

installation instructions 18

installing components 57

installing the battery packs 33

installing the management module 57, 58, 60

installing the rails 20, 23, 26, 29

insufficient backup time 73, 95

insufficient low battery warning 73, 95

internal UPS fault condition 9, 12, 79, 89

IP addresses, setting up 66

IPv4 address 66

IPv6 address 66

J

Japanese notice 119

L

languages 76

LCD panel 9, 12, 73

LEDs 9, 11, 12, 14

LEDs, testing 73

LEDs, troubleshooting 89

limited warranty 119

load protection guarantee 119

location discovery services 7

low battery shutdowns 95

low battery warning, insufficient 73, 95

M

maintenance 78

management 7

management module 7, 57, 63

management module, accessing 59, 61, 63

management module, installing 57, 58, 60

management module, replacing 85

menu map 73

modes of operation 76

modifications, FCC notice 119

monitoring 7

N

navigating the Service Menu 64

network cable, connecting 60, 62

Network submenu 66

nominal voltage, configuring 73, 115

O

Off/ESC/Clear Fault button 9, 12, 73

On/Enter button 9, 12, 73

operations, UPS 73

optional items 117

options 73

output feature specifications 115

output specifications 115

output tolerance specifications 115

overload condition 94

overview, UPS 6

P

phone numbers 120

physical specifications 112

POST (Power-On Self Test) 64

power cord 50, 56, 57

power LED 11, 14, 58, 60, 89

power management 6

power module 50, 56, 85

power protection specifications 112

power unit, installing 47, 49, 52

powering down 33, 80

powering up 57

preparation procedures 19

problem diagnosis 89

protocol, selecting 66

R

rails, installing 20, 23, 26, 29

rear panel connectors 10, 13, 14, 15

receptacles, illustrated 10, 13, 15, 18

regulatory compliance identification numbers 119

regulatory compliance notices 119

remote access 68, 70

replacing the batteries 80

replacing the battery packs 81, 84

replacing the management module 85

replacing the UPS 86, 87

REPO condition 94

REPO port, connecting 49, 54

REPO port, location 10, 13

REPO port, overview 8

REPO port, specifications 112

REPO port, verifying connection 79

required tools 19

resetting the system 65, 79

resetting to defaults 65, 73, 78

runtime specifications 114

s

safety considerations 18, 80, 118, 119

selecting a site 19

series number 119

Service Menu 64, 65

signing in 71

site requirements 19, 112

site wiring condition 93

Sleep Mode 95

software 63

spare part numbers 116

spares 116

specifications 112, 113

static electricity 118

storing batteries 80

support 120

supported hardware 117

system configuration settings 73

T

Taiwan battery recycling notice 119

technical support 120

telephone numbers 120

telnet session 64

temperature ranges (environmental) 112

terminal emulation program 63

testing LEDs 73

tools 19

troubleshooting 89

U

unpacking the components 20

updating the firmware 78

UPS does not start 93

UPS fault LED 9, 12, 89

UPS firmware, updating 78

UPS is on battery 95

UPS operations 73

UPS, installing 18

UPS, replacing 86, 87

utility power condition 93

utility power, connecting 56

V

voltage specifications 115

W

web interface requirements 71

web interface, accessing 71

weight, battery 113

weight, battery pack 112

weight, UPS 112

Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : HP

Model : R12000

Category : Uninterruptible power supply