KI5871SF0G - Freezer NEFF - Free user manual and instructions

Product Type	Built-in Freezer
Brand	Neff
Model	KI5871SF0G
Dimensions (H x W x D)	177.2 cm x 54.1 cm x 54.8 cm
Weight	65 kg
Power Supply	220-240 V, 50 Hz, 1.2 A
Energy Efficiency Class	A++
Annual Energy Consumption	230 kWh
Freezing Capacity	14 kg per 24 hours
Storage Time in Power Failure	16 hours
Noise Level	39 dB(A)
Climate Class	N-ST
Number of Drawers	6
Control Type	Electronic with LED display
Main Functions	Super Freeze, Temperature Alarm, Door Alarm, Child Lock
Defrosting	Frost-free (No Frost)
Maintenance & Cleaning	Clean interior with mild detergent; vacuum condenser annually
Safety Features	Child lock, door opening alarm, temperature rise alarm
Spare Parts Available	Filters, shelves, drawers, door gasket
Reparability Index	7.5 / 10
Installation Type	Built-in (requires ventilation gap)
Warranty	2 years (extendable)

Frequently Asked Questions - KI5871SF0G NEFF

What is the recommended temperature setting for the freezer?

The recommended temperature is -18°C for optimal food preservation.

How do I activate the Super Freeze function?

Press the Super Freeze button on the control panel. The function automatically deactivates after 2-3 days.

Why is the freezer making unusual noises?

Normal operational sounds include gurgling, clicking, or humming. If loud or persistent, check leveling and clearance.

How do I silence the door alarm?

Close the door properly. The alarm stops automatically when the door is closed. To disable permanently, consult the manual.

Does this model require manual defrosting?

No, it features No Frost technology, so no manual defrosting is needed.

What do the error codes on the display mean?

Common codes: E1 (sensor fault), E2 (defrost error). Contact support for detailed troubleshooting.

How can I increase energy efficiency?

Keep the freezer full, ensure proper ventilation, and set the temperature to -18°C. Avoid frequent door openings.

Can I install the freezer in an unheated garage?

No, the climate class N-ST allows ambient temperatures from 16°C to 38°C. Below 16°C may affect performance.

What is the freezing capacity in 24 hours?

The maximum freezing capacity is 14 kg of fresh food per 24 hours.

How do I replace the interior light bulb?

This model uses LED lighting; if it fails, contact a service technician for replacement.

USER MANUAL KI5871SF0G NEFF

EFF

Fridge-freezer

User manual

KI586., KI587.,

en

Table of contents

Safety...... 4

General information...... 4

Intended use.... 4

Restriction on user group...... 4

Safe transport.... 5

Safe installation 5

Safe use 6

Damaged appliance 8

Preventing material damage ..... 10

Environmental protection and saving energy.... 10

Disposing of packaging 10

Saving energy.... 10

Installation and connection...... 11

Scope of delivery.... 11

Installing and connecting the appliance 11

Criteria for the installation location.... 11

Preparing the appliance for the first time.... 12

Connecting the appliance to the electricity supply.... 12

Familiarising yourself with your appliance.... 13

Appliance 13

Control panel.... 14

Features.... 14

Shelf.... 14

Fruit and vegetable container ..... 14

Door racks.... 15

Accessories.... 15

Basic operation 15

Switching on the appliance ..... 15

Operating tips.... 15

Switching off the appliance ..... 15

Setting the temperature.... 16

Additional functions ...... 16

Super function 16

Alarm.... 16

Door alarm 16

Refrigerator compartment ...... 16

Tips for storing food in the refrigerator compartment 17

Chill zones in the refrigerator compartment 17

"OK" sticker 17

Freezer compartment...... 17

Freezing capacity 18

Fully utilising the freezer compartment volume 18

Tips for buying frozen food 18

Tips for storing food in the freezer compartment 18

Tips for freezing fresh food 18

Shelf life of frozen food at -18 °C.... 19

Defrosting methods for frozen food 19

Defrosting.... 19

Defrosting in the refrigerator compartment 19

Defrosting in the freezer compartment 19

Cleaning and servicing.... 20

Preparing the appliance for cleaning 20

Cleaning the appliance 20

Cleaning the condensation channel and drainage hole .... 21

Removing the fittings.... 21

Troubleshooting...... 23

Malfunctions 23

Conducting an appliance self-test.... 25

Storage and disposal...... 25

Switching off the appliance ..... 25

Disposing of old appliance .... 25

Customer Service.... 26

Product number (E-Nr.) and production number (FD) 26

Technical data 26

Safety

Observe the following safety instructions.

General information

You can find general information for this instruction manual here.

• Read this instruction manual carefully. ■ This manual is intended for the user of the appliance. ■ Follow the safety instructions and warnings.
• Keep the instruction manual and the product information safe for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use the appliance correctly and safely.

This appliance is only intended to be fully fitted in a kitchen.

Only use this appliance:

As specified in this instruction manual; for chilling and freezing food, and for dispensing ice; in private households and in enclosed spaces in a domestic environment; up to an altitude of max. 2000 m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons.

This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.

Children must not play with the appliance.

Cleaning and user maintenance must not be performed by children unless they are being supervised.

Children above the age of three years old and younger than eight years old may load and unload the fridge-freezer.

Safe transport

Follow these safety instructions when transporting the appliance.

WARNING – Risk of injury!

The high weight of the appliance may result in injury when lifted.

Do not lift the appliance on your own.

Safe installation

Follow these safety instructions when installing the appliance.

WARNING – Risk of electric shock!

Improper installation is dangerous.

Connect and operate the appliance only in accordance with the specifications on the rating plate.

Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.

The protective conductor system of the domestic electrical installation must be properly installed.

Never equip the appliance with an external switching device, e.g. a timer or remote control.

When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.

When installing the appliance, check that the power cable is not trapped or damaged.

If the insulation of the power cord is damaged, this is dangerous.

Never let the power cord come into contact with heat sources.

WARNING – Risk of explosion!

If the appliance's ventilation openings are sealed, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

⚠ WARNING – Risk of fire!

■ It is dangerous to use an extended power cord and non-approved adapters.

- Do not use extension cables or multiple socket strips.

▶ If the power cord is too short, contact Customer Service.

▶ Only use adapters approved by the manufacturer.

■ Portable multiple socket strips or portable power supply units may overheat and cause a fire.

- Do not place portable multiple socket strips or power supply units on the back of the appliance.

Safe use

Follow these safety instructions when using the appliance.

⚠ WARNING – Risk of electric shock!

An ingress of moisture can cause an electric shock.

▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. - Do not use steam- or high-pressure cleaners to clean the appliance.

⚠ WARNING – Risk of suffocation!

■ Children may put packaging material over their heads or wrap themselves up in it and suffocate.

• Keep packaging material away from children. ▶ Do not let children play with packaging material.

■ Children may breathe in or swallow small parts, causing them to suffocate.

• Keep small parts away from children. ▶ Do not let children play with small parts.

⚠ WARNING – Risk of explosion!

■ Mechanical devices or other devices may damage the refrigeration circuit; flammable refrigerant may escape and explode.

▶ To accelerate the defrosting process, do not use any other mechanical devices or devices other than those recommended by the manufacturer.

■ Products which contain flammable propellants and explosive substances may explode, e.g. spray cans.

▶ Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.

⚠ WARNING – Risk of fire!

Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers.

▶ Do not operate electrical devices within the appliance.

⚠ WARNING – Risk of injury!

■ Containers that contain carbonated drinks may burst.

- Do not store containers that contain carbonated drinks in the freezer compartment.

■ Injury to the eyes caused by escaping flammable refrigerant and hazardous gases.

- Do not damage the tubes of the refrigerant circuit or the insulation.

⚠ WARNING – Risk of cold burns!

Contact with frozen food and cold surfaces may cause burns by refrigeration.

▶ Never put frozen food straight from the freezer compartment into your mouth.

- Avoid prolonged contact of the skin with frozen food, ice and surfaces in the freezer compartment.

⚠️ CAUTION – Risk of harm to health!

■ To prevent food from being contaminated, you must observe the following instructions.

▶ If the door is open for an extended period of time, this may lead to a considerable temperature increase in the compartments of the appliance. ▶ Regularly clean the surfaces that may come into contact with food and accessible drain systems. - Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food. ▶ If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mould.

■ Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food.

▶ Do not consume soiled food.

Damaged appliance

Follow the safety instructions if your appliance is damaged.

⚠ WARNING – Risk of electric shock!

■ If the appliance or the power cord is damaged, this is dangerous.

▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured surface. ▶ "Call customer services." → Page 26 ▶ Repairs to the appliance should only be carried out by trained specialist staff.

■ Incorrect repairs are dangerous.

▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.

WARNING – Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

• Keep naked flames and ignition sources away from the appliance. ▶ Ventilate the room. ▶ "Switch off the appliance." → Page 15 ▶ Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. ▶ "Call after-sales service." → Page 26

Preventing material damage

Follow these instructions to prevent material damage to your appliance, accessories or other objects in your kitchen.

ATTENTION!

■ Using the base, runners or appliance doors as a seat surface or climbing surface may damage the appliance. - Do not stand or support yourself on the base, runners or doors. ■ Contamination with oil or fat may cause plastic parts and door seals to become porous. - Keep plastic parts and door seals free of oil and grease. ■ Metal or metal-style parts in the appliance may contain aluminium. Aluminium reacts when it comes into contact with acidic foods. - Do not store unpackaged food in the appliance.

Environmental protection and saving energy

Help protect the environment by using your appliance in a way that conserves resources and by disposing of reusable materials properly.

Disposing of packaging

The packaging materials are environmentally compatible and can be recycled.

- Sort the individual components by type and dispose of them separately.

Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location

Follow these instructions when installing your appliance.

• Keep the appliance out of direct sunlight. Install the appliance as far away as possible from heating elements, cookers and other heat sources.
• Maintain a 30 mm clearance to electric or gas cookers.
• Maintain a 300 cm clearance to oil or solid-fuel cookers. Never cover or block the exterior ventilation grilles.

Saving energy during use

Follow these instructions when using your appliance.

Note: The arrangement of the fittings does not affect the energy consumption of the appliance.

Open the appliance only briefly. Never cover or block the interior ventilation openings or the exterior ventilation grilles. Transport purchased food in a cool bag and place in the appliance quickly. Allow warm food and drinks to cool down before storing them. Thaw frozen food in the refrigerator compartment to utilise the low temperature of the food. Always leave some space between the food and the back panel. Pack the food airtight. Defrost the freezer compartment regularly. Open the freezer compartment door only briefly and then close it properly.

Installation and connection

Scope of delivery

After unpacking all parts, check for any transport damage and for completeness of delivery.

If you have any complaints, contact your dealer or our "after-sales service" → Page 26.

The delivery consists of the following:

■ Built-in appliance ■ Equipment and accessories ¹ ■ Installation material ■ Installation instructions ■ User manual ■ Customer service directory ■ Warranty enclosure ² ■ Energy label ■ Information on energy consumption and noises

Installing and connecting the appliance

Requirement: "The scope of delivery of the appliance is checked."

→ Page 11

1. "Observe the criteria for the appliance's installation location." → Page 11
2. Install the appliance according to the enclosed installation instructions.
3. "Prepare the appliance for first use." → Page 12
4. "Electrically connect the appliance." → Page 12

Criteria for the installation location

Follow these instructions when installing your appliance.

WARNING

Risk of explosion!

If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.

▶ Only install the appliance in a space with a volume of at least 1 m³ per 8 g refrigerant. The volume of refrigerant is indicated on the rating plate. → "Appliance",

Fig. 1/3, Page 14

The weight of the appliance ex works may be up to 65 kg depending on the model.

The subfloor must be of sufficient stability to bear the weight of the appliance.

Permitted room temperature

The permitted room temperature depends on the appliance's climate class.

The climate class can be found on the rating plate. → "Appliance", Fig.

1/3, Page 14

Climate class Permitted room temperature

SN 10 °C to 32 °C

N 16 °C to 32 °C

ST 16 °C to 38 °C

T 16 °C to 43 °C

The appliance is fully functional within the permitted room temperature.

en Installation and connection

If an appliance with climate class SN is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of 5 °C.

Niche dimensions

Observe the niche dimensions if you install your appliance in the niche. If this is not the case, problems may occur when installing the appliance.

Niche depth

Install the appliance in the recommended niche depth of 560 mm. If the niche depth is smaller, the energy consumption increases slightly. The niche depth must be a minimum 550 mm.

Niche width

An inside niche width of at least 560 mm is required for the appliance.

Side-by-side installation

If you want to install two appliances side by side, you must maintain a distance of at least 150 mm between the appliances.

Preparing the appliance for the first time

1. Remove the informative material.
2. Remove the protective foil and transit bolts, e.g. remove the adhesive strips and carton.
3. "Clean the appliance for the first time." → Page 20

Connecting the appliance to the electricity supply

1. Insert the non-heating appliance plug of the power cable into the appliance.
2. Insert the mains plug of the appliance's power cable in a socket nearby. The connection data of the appliance can be found on the rating plate. → "Appliance", Fig. 1/3, Page 14
3. Check the mains plug is inserted properly. √ The appliance is now ready for use.

Familiarising yourself with your appliance

Familiarise yourself with the parts of your appliance.

Appliance

You can find an overview of the parts of your appliance here.

1

A Refrigerator compartment B Freezer compartment

1 Control panel 2 "Fruit and vegetable container" → Page 14

en Features

3	Rating plate
4	Frozen food container
5	Door storage compartment for large bottles

Control panel

Note: Deviations between your appliance and the diagrams may differ with regard to their features and size.

You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

1	>sets the temperature of the refrigerator compartment.
2	super lights up when the Super function is switched on.
3	Displays the set temperature for the refrigerator compartment in °C.

Features

Here you can see an overview of the features of your appliance and their use.

The features of your appliance depend on the model.

Shelf

To vary the shelf as required, you can remove the shelf and re-insert it elsewhere.

→ "Removing the shelf", Page 21

Fruit and vegetable container

Store fresh fruit and vegetables in the fruit and vegetable container.

Condensation may form in the fruit and vegetable container depending on the food and quantity stored.

Remove the condensation with a dry cloth.

To ensure that the quality and aroma are retained, store fruit and vegetables that are sensitive to cold outside of the appliance at temperatures of approx. 8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes and potatoes.

side of the appliance at temperatures of approx. 8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes, peppers, tomatoes and potatoes.

To adjust the door racks as required, you can remove the door rack and re-insert elsewhere.

To adjust the door racks as required, you can remove the door rack and re-insert it elsewhere.

→ "Removing door racks", Page 21

Accessories

Use original accessories. These have been made especially for your appliance.

The accessories for your appliance depend on the model.

Egg tray

Store eggs safely on the egg tray. To store a different number of eggs, you can change the egg tray.

Ice cube tray

Use the ice cube tray to make ice cubes.

Making ice cubes

1. Fill the ice cube tray with water up to 3/4 and place in the freezer compartment.

If the ice cube tray is stuck to the freezer compartment, loosen it with a blunt implement only (e.g. spoon handle).

1. To loosen the ice cubes, twist the ice cube tray slightly or hold it briefly under flowing water.

Basic operation

You can find out everything you need to know about operating your appliance here.

Switching on the appliance

1. Press and hold ① for three seconds.

The appliance begins to cool. 2. "Set the required temperature."

Operating tips

Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the temperature has been reached. The housing around the freezer compartment is temporarily heated slightly. This prevents condensation in the area of the door seal. When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.

Switching off the appliance

Press 3 sec. The appliance stops cooling.

Setting the temperature

After you have switched on the appliance, you can set the temperature.

Setting the refrigerator compartment temperature

• Press > repeatedly until the temperature display shows the required temperature. The recommended temperature in the refrigerator compartment is 4 °C. → "OK" sticker, Page 17

Setting the freezer compartment temperature

In order to set the freezer compartment temperature, change the refrigerator compartment temperature → Page 16. The refrigerator compartment temperature influences freezer compartment temperature. Refrigerator compartment temperatures that are set to warm generate warmer freezer compartment temperatures.

Additional functions

Find out which additional functions can be used for your appliance.

Super function

With the Super function, the refrigerator compartment and the freezer compartment cool more intensively. This refrigerates or freezes food quickly right through to the centre. Switch on the Super function 4 to 6 hours before placing food weighing 2 kg or more. In order to utilise the freezer capacity, use the Super function. → "Freezing capacity", Page 18

Note: When the Super function is switched on, increased noise may occur.

Switching on Super function

- Press > repeatedly until lights up.

Note: After approx. 48 hours, the appliance switches to normal operation.

Switching off Super function

▶ Press >.

Alarm

Your appliance is equipped with alarm functions.

Door alarm

If the appliance door is open for a longer period, the door alarm switches on.

After 10 minutes, the interior lighting flashes.

Switching off the door alarm

• Close the appliance door or press >. √ The warning tone is switched off.

Refrigerator compartment

You can keep meat, sausage, fish, dairy products, eggs, prepared meals and pastries in the refrigerator compartment.

The temperature can be set from 2 °C to 8 °C.

The recommended temperature in the refrigerator compartment is 4 °C.

→ "OK" sticker, Page 17

The refrigerator compartment can also be used to store highly perishable foods in the short to medium term.

The lower the selected temperature, the longer the food remains fresh.

Tips for storing food in the refrigerator compartment

Follow the tips if you store food in your refrigerator compartment.

■ Only store food when fresh and undamaged. - Observe the best-before date or use-by date specified by the manufacturer. ■ Store food well wrapped or covered. - Allow hot food and drinks to cool down first before placing in the appliance.

Chill zones in the refrigerator compartment

The air circulation in the refrigerator compartment creates different chill zones.

Coldest zone

The coldest zone is between the arrow stamped on the side and the shelf underneath.

Tip: Store highly perishable food such as fish, sausages and meat in the coldest zone.

Warmest zone

The warmest zone is at the very top of the door.

Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.

"OK" sticker

The "OK" sticker lets you check whether the refrigerator compartment reaches the safe temperature ranges of +4 °C or colder recommended for food.

The "OK" sticker is not included with all models.

If the sticker does not indicate "OK", gradually reduce the temperature.

→ "Setting the refrigerator compartment temperature", Page 16

Once the appliance is switched on, it may take up to 12 hours until the set temperature is reached.

Correct setting

Freezer compartment

You can store frozen food, freeze food and make ice cubes in the freezer compartment.

The temperature in the freezer compartment depends on the temperature in the refrigerator compartment. Long-term storage of food should be at -18\ °C or lower.

The freezer compartment can be used to store perishable food long-term. The low temperatures slow down or stop the spoilage.

The time between putting fresh food in the freezer compartment and it freezing solid depends on various factors:

■ Set temperature ■ Food (size and type) ■ Storage quantity ■ Quantity of food already stored

Freezing capacity

The maximum freezing capacity indicates the quantity of food that can be frozen right through to the centre within a specific period of time. Information on the maximum freezing capacity can be found on the rating plate. → "Appliance", Fig. 1/3, Page 14

Prerequisites for freezing capacity

1. Approx. 24 hours before placing fresh food in the appliance, switch on Super function. → "Switching on Super function", Page 16
2. Add the food in the top frozen food container first. This is where the food freezes most quickly.

Fully utilising the freezer compartment volume

Learn how to store the maximum amount of frozen food in the freezer compartment.

1. "Remove all fittings." → Page 21
2. Store food directly on the shelves and on the floor of the freezer compartment.

Tips for buying frozen food

Follow the tips when you are buying frozen food.

• Check the packaging is not damaged. ■ Check the best-before date.
• The temperature in the supermarket freezer must be -18°C or lower. ■ Do not interrupt the deep-freeze chain. If possible, transport frozen food in a cool bag and quickly place it in the freezer compartment.

Tips for storing food in the freezer compartment

Follow the tips if you are storing food in the freezer compartment.

■ To quickly and gently freeze larger quantities of fresh food, place this in the lower frozen food container. ■ Place the food over the whole area of the compartments or the frozen food containers. ■ Do not bring food which is to be frozen into contact with frozen food. ■ To ensure that the air can circulate freely in the appliance, push the frozen food containers in as far as they will go.

Tips for freezing fresh food

Follow the tips when you freeze fresh food.

■ Freeze fresh and undamaged food only. ■ Freeze food in portions. ■ Cooked food is more suitable than food that can be eaten raw. ■ Vegetables: Wash, chop up and blanch before freezing. ■ Fruit: Wash, pit and perhaps peel, possibly add sugar or ascorbic acid solution. ■ Food that is suitable for freezing includes baked items, fish and seafood, meat, game, poultry, eggs without shells, cheese, butter and quark, ready meals and leftovers. - Food that is unsuitable for freezing includes lettuce, radishes, eggs in shells, grapes, raw apples and pears, yoghurt, sour cream, crème fraîche and mayonnaise.

Packing frozen food

If you select suitable packaging material and the correct type of packaging, you can determine the product quality and prevent freezer burn.

1. Place the food in the packaging.
2. Squeeze out the air.
3. Pack food airtight to prevent it from losing flavour and drying out.
4. Label the packaging with the contents and the date of freezing.

Shelf life of frozen food at -18 °C

Observe the storage times when you freeze food.

Food Storage time

Fish, sausages, prepared up to 6 months meals and baked goods

Poultry, meat up to 8 months

Vegetables, fruit up to 12 months

The imprinted freezer calendar indicates the maximum storage duration in months at a constant temperature of -18\ °C .

Defrosting methods for frozen food

To retain the best-possible product quality, the defrosting method must be adjusted to the food and application.

CAUTION

Risk of harm to health!

During the thawing process, bacteria may multiply and spoil the frozen food.

• Do not refreeze food after it has been defrosted or started to defrost. ▶ Refreeze food only after cooking.
• These items should no longer be stored for the maximum storage period. ■ Defrost animal-based food, such as fish, meat, cheese, quark, in the refrigerator compartment.

■ Defrost bread at room temperature. ■ Prepare food for immediate consumption in the microwave, in the oven or on the hob.

Defrosting

Observe the information when you want to defrost your appliance.

Defrosting in the refrigerator compartment

When the appliance is operating, condensation droplets or frost form on the rear panel of the refrigerator compartment due to functional reasons. The back panel in the refrigerator compartment defrosts automatically.

Condensation runs through the condensation channel into the drainage hole to the evaporation pan and does not have to be wiped away.

To ensure that the condensation can drain and odours do not form, observe the following information:

→ "Cleaning the condensation channel and drainage hole", Page 21.

Defrosting in the freezer compartment

The freezer compartment does not defrost automatically. A layer of hoar-frost in the freezer compartment impairs refrigeration of the frozen food and increases power consumption.

Defrosting the freezer compartment

Regularly defrost the freezer compartment.

1. Switch on the Super function approx. four hours before defrosting. → "Switching on Super function", Page 16

en Cleaning and servicing

This means that the food reaches very low temperatures and it can be stored for longer at room temperature.

1. Remove the frozen food container with the frozen food and temporarily place it in a cool location. Place ice packs (if available) on the frozen food.
2. "Switch off the appliance." → Page 15
3. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
4. To accelerate the defrosting process, place a pan of hot water on a trivet in the freezer compartment.
5. Wipe up the condensation water with a soft cloth or sponge.
6. Rub the freezer compartment dry with a soft, dry cloth.
7. Electrically connect the appliance.
8. "Switch on the appliance." → Page 15
9. Reinsert the frozen food containers with the frozen food.

Cleaning and servicing

To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.

Preparing the appliance for cleaning

Find out how to prepare your appliance for cleaning.

1. "Switch off the appliance."

→ Page 15

1. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
2. Take out all of the food and store it in a cool place. Place ice packs (if available) onto the food.
3. If there is a layer of hoarfrost, allow this to defrost.
4. "Remove all fittings from the appliance." → Page 21

Cleaning the appliance

Clean the appliance as specified to ensure that it is not damaged by incorrect cleaning or unsuitable cleaning products.

WARNING

Risk of electric shock!

■ An ingress of moisture can cause an electric shock. - Do not use steam- or high-pressure cleaners to clean the appliance. ■ Liquid in the lighting can be dangerous. - The rinsing water must not run into the light.

ATTENTION!

■ Unsuitable cleaning products may damage the surfaces of the appliance.

• Do not use hard scouring pads or cleaning sponges.
• Do not use harsh or abrasive detergents. ▶ Do not use cleaning products with a high alcohol content.

■ If liquid gets into the drainage hole, the evaporation pan may overflow.

- The rinsing water must not get into the drainage hole.

■ If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour.

▶ Never clean fittings and accessory in the dishwasher.

1. "Prepare the appliance for cleaning." → Page 20
2. Clean the appliance, the fittings and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry cloth.
4. Insert the fittings.
5. Electrically connect the appliance.
6. "Switch on the appliance." → Page 15
7. Putting the food into the appliance.

Cleaning the condensation channel and drainage hole

Regularly clean the condensation channel and drainage hole to ensure that the condensation can drain.

- Carefully clean the condensation channel and the drainage hole, e.g. using a moistened cotton bud.

Removing the fittings

If you want to clean the fittings thoroughly, remove these from your appliance.

Removing the shelf

▶ Pull out and remove the shelf.

Removing door racks

- Lift the door rack upwards and remove it.

Removing the fruit and vegetable container

1. Pull out the fruit and vegetable container as far as it will go.

en Cleaning and servicing

1. Lift the fruit and vegetable container ①and remove it .②

Removing the frozen food container

1. Take out the frozen food container as far as it will go.
2. Lift the frozen food container at the front ① and remove it ②.

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

• Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.

Malfunctions

Fault Cause Troubleshooting
The appliance is not working.No displays light up.	The mains plug has not been inserted properly.	1. Check whether the mains plug for the power cord is fully inserted into the socket.2. Check whether the appliance plug for the power cord is fully inserted into the rear of the appliance.
	Fuse has been tripped.	▶ Check the fuses.
	The power has failed. 1. Check whether the power is on.2. Place ice packs (if available) on the frozen food.
The appliance is not cooling, the displays and lighting light up.	Showroom mode is switched on.	▶ "Carry out the appliance self-test." → Page 25√ Once the appliance self-test has ended, the appliance switches to normal operation.
The LED lighting does not work.	Different causes are possible.	▶ Call customer service.The customer service number can be found in the enclosed customer service directory.
The refrigeration unit is switching on more frequently and for longer.	The appliance has been opened frequently.	▶ Do not open appliance door unnecessarily.
	The exterior ventilation grilles are blocked.	▶ Remove any obstructions from in front of the exterior ventilation grilles.
The base of the refrigerator compartment is wet.	The condensation channel or drainage hole are blocked.	► "Clean the condensation channel and the drainage hole." → Page 21
The temperature differs greatly from the setting.	Different causes are possible.	1. "Switch off the appliance." → Page 152. "Switch the appliance back on after five minutes." → Page 15- If the temperature is too warm, check the temperature again after a couple of hours.- If the temperature is too cold, check the temperature again on the following day.
The appliance hums, bubbles, buzzes, gargles or clicks.	Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off.	No action required.
The appliance makes noises.	Fittings wobble or stick.	► Check the removable fittings and, if required, replace these.
	Bottles or containers are touching.	► Move the bottles or containers away from each other.
	Super function is switched on.	No action required.
The appliance has an unpleasant smell.	Various causes are possible, e. g. spoiled food or spilled liquids in the appliance.	1. Dispose of all spoiled food.2. "Prepare the appliance for cleaning." → Page 203. "Clean the appliance." → Page 204. Clean all food packaging.5. To prevent odours from forming, store strong smelling food in air-tight containers.6. After 24 hours, check whether odours are still forming.

Conducting an appliance self-test

1. "Switch off the appliance." → Page 15
2. "Switch the appliance back on after approx. five minutes." → Page 15
3. Within the first 10 seconds after connecting to the power supply, press and hold > for five to seven seconds until a second audible signal sounds. The appliance self-test starts. While the appliance self-test is running, a long audible signal sounds. If two audible signals sound and super flashes twice at the end of the appliance self-test, then your appliance is in working order. The appliance switches to normal operation. If, at the end of the appliance self-test, five audible signals sound and subashes for 10 seconds, inform the after-sales service.

Storage and disposal

You can find out here how to prepare your appliance for storage. You will also find out how to dispose of old appliances.

Switching off the appliance

1. "Switch off the appliance." → Page 15
2. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Remove all of the food.
4. "Defrost the appliance." → Page 19
5. "Clean the appliance." → Page 20
6. To ensure the ventilation inside the appliance, leave the appliance open.

Disposing of old appliance

Valuable raw materials can be re-used by recycling.

WARNING

Risk of harm to health!

Children can lock themselves in the appliance, thereby putting their lives at risk.

Leave shelves and containers inside the appliance to prevent children from climbing in. - Keep children away from the redundant appliance.

WARNING

Risk of fire!

If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.

• Do not damage the tubes of the refrigerant circuit or the insulation.
• Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Service

If you have any queries, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. You can solve many problems yourself by consulting the information on troubleshooting in these instructions or on our website. If this is not the case, contact our after-sales service. We will always find an appropriate solution and try to avoid unnecessary visits being made by a Customer Service technician.

With any warranty claims, we will make sure that your appliance is repaired by trained after-sales technicians using genuine spare parts, including after the manufacturer's warranty has expired.

For safety reasons repairs to the appliance should only be carried out by trained specialist staff. The warranty claim becomes void if repairs or interventions have been carried out by persons not authorised by us for that purpose or if our appliances have been fitted with spare, supplementary or accessory parts that were not genuine parts and then resulted in a defect.

Function-relevant genuine spare parts according to the corresponding Eco-design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.

Note: Under the terms of the manufacturer's warranty applicable to the location, the use of Customer Service is free of charge. The minimum duration of the warranty (manufacturer's warranty for private consumers) in the European Economic Area is 2 years according to the terms of warranty applicable to the location. The terms of warranty do not affect other rights or claims held by yourself under local legislation.

Detailed information on the warranty period and terms of warranty in your country is available from our after-sales service, your retailer or on our website.

If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance.

The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.

Product number (E-Nr.) and production number (FD)

You can find the product number (E-Nr.) and the production number (FD) on the appliance's rating plate.

→ "Appliance", Fig. 1/3, Page 14 Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.

Technical data

Refrigerant, cubic capacity and further technical specifications can be found on the rating plate.

→ "Appliance", Fig. 1/3, Page 14 More information about your model can be found online at https://energylabel.bsh-group.com ¹ . This web address is linked to the official EU EPREL product database. At the time

of printing its web address had not yet been published. Please then follow the instructions on searching for models. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively you can also find the model identifier in the first line of the EU energy label.

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