3400 - Printer LEXMARK - Free user manual and instructions
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USER MANUAL 3400 LEXMARK
LEXMARK 3400 Series All-In-One User's Guide February 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550
Edition notice February 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION ‘AS IS" WITHOUT WARRANTY OF ANY KIND,EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions: therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time Comments aboutthis publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any ofthe information you supply in any way itbelieves appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visitthe Lexmark Web site at www.lexmark.com References in this publication to products, programs, or services do notimply thatthe manufacturer intends to make these available in all countries in which itoperates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the users responsibility. © 2006 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Safety information Use only the power supply and power supply cord provided with this product or the manufacturers authorized replacement power supply and power supply cord Connectthe power supply cord to an electrical outletthat is near the product and easily accessible Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not use the fax feature during a lightning storm. Do not setup this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Scan troubleshooting Scanner does not respond Scan was not successful en Scanning takes too long or freezes the computel Poor scanned image quality Partial document or photo scans Cannot scan to an application... Fax troubleshooting Tips for faxing using the Imaging Studio Cannot send or receive a fax... Cannot print a fax or received fax has poor print quali Received fax is blank Jams and misfeeds troubleshooting Paper jam in the printer. Paper jam in the paper suppo Paper or specialty media misfeeds Printer does not feed paper, envelopes, or specialty media Banner paper jams.… Memory card troubleshooting.. Memory card cannot be inserted. Nothing happens when à memory card is inserted Error messages on display. Error messages Alignment problem. Cartridge Error. Cartridge missing. Change paper or photo size setting Clear the carrier jam... Clear the paper jam... Color ink low Could not detect a proof sheet Computer not connected. Insert camera/memory card... Invalid photo/paper size selection. Load paper... No images have been selected... No photo/paper size selection has been made. No photo files No proof sheet Only one device or media card is allowed. Paper skewed, please reposition. Change paper size setting... PictBridge Communications Error.
Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site. Getting Started booklet Description using the printer. This booklet tells you everything you need to know to get started |You can find this document in the printer box. Where to find User's Guide The User's Guide gives you instructions for using the printer and other information such as: + Maintenance + Troubleshooting + Safety Where to find When you install the printer software, the User's Guide will be installed. 1 Click Start — Programs or AI Programs — Lexmark 3400 Series. 2 Click User's Guide. To install to your desktop: 1 Insertthe CD. The installation screen appears. Note: Ifnecessary, click Start Run, and then type D:\setup, where D is the letter of your CD-ROM drive. 2 Click View User's Guide (including Setup Troubleshooting). 3 Click Yes. 4 Click Cancel. 5 Click Yes. Anicon ofthe User's Guide desktop, and the User's Guide appears on the screen. You can also find this document on the Lexmark Web site.
Description The CD contains drivers, software, and publication files. printer connects to a computer. The CD installs the Help system on your computer if your | sheet for installation instructions. Where to find You can find this CD in the printer box. See the Setup
Help Description Where to find The Help gives you instructions for using the software if your printer connects to a computer. While in any Lexmark software program, click Help, Tips — Help, or Help — Help Topics. Lexmark Solution Center Description The Lexmark Solution Center software is included on your CD if your printer connects to a computer. Itinstalls with the other software. Where to find To access the Lexmark Solution Center: 1 Click Start — Programs or All Programs — Lexmark 3400 Series. 2 Select Lexmark Solution Center. Readme file Description This file contains late-breaking information about the printer and software that does not appear in other documentation, as well as information specific to your operating system. Where to find To access the Readme file: 1 Click Start — Programs or All Programs — Lexmark 3400 Series. 2 Select Readme. Web site Des Our Web site contains a variety of information. Note: AI! paths for the Web site are subject to change. Where to find Visit our Web site at www.lexmark.com. 1 Go to the Web site. 2 Select a country or region from the drop-down list in the upper-left corner of the page. 3 Selectthe link for the information you need. Drivers, updates, and patches This area gives you updated driver files. Visit our Web site at www.lexmark.com. 1 Click drivers & downloads. Click Find Drivers and Downloads. Select your printer family. Select your printer model. Select your operating system, or click Show files for all supported Operating Systems. Select the file you want to download, and follow the directions.
Product specifications The productspecifications give you information such as how many pages you can putin the paper tray and which cartridges to use with your printer. Visit our Web site at www.lexmark.com. 1 Click Products & Supplies. 2 Click Printers & Multifunction Products. 3 Select your printer family. 4 Select your printer model. 5 Click the Tech Specs tab.
Des KnowledgeBase The KnowledgeBase is a searchable database that gives you information such as troubleshooting your printer and printing ideas. Where to find Visit our Web site at www.lexmark.com. 1 Click customer support. 2 Click Technical Support. 3 Select your printer family. 4 Select your printer model. 5 Type a term to search, or click one ofthe links. Customer care This area gives you access to technical support, publications, warranty status, drivers and downloads, and rebates and promotions; tells you how to find a retail location near you, contact a sales representative, register your printer, and check order status; and gives information about parts, service providers, and safety. Visit our Web site at www.lexmark.com. 1 Click customer support. 2 Selectthe link for the information you need. Ordering supplies You can order supplies such as cartridges and paper from our Web site. Visit our Web site at www.lexmark.com. 1 Click Products & Supplies. 2 Click Supplies. 3 Selectthe link for the information you need. Limited Warranty information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in material and workmanship for a period of 12 months afterthe original date of purchase. To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this unit or set forth at www.lexmark.com. 1 Click customer support. 2 Click Warranty Information. 3 Click Statement of Limited Warranty for Inkjet & All-In-One Printers. 4 Scroll through the Web page to view the warranty. Customer support Telephone support Where to find Call us at (800) 332-4120. Monday-Friday (8:00 AM-11:00 PM EST) Saturday (Noon-6:00 PM EST) Note: Phone number and supporttimes may change without notice. E-mail support F OU PB WU N or e-mail support, visit our Web site: www.lexmark.com. 1 Click customer support. Click Technical Support. Select your printer family. Select your printer model. From the Support Tools section, click e-Mail Support. Complete the form, and then click Submit Request.
Description ere to find Record the following information (located on the store receipt and the back of the printer), and have itready when you contact us so that we may serve you faster: + Machine Type number + Serial number + Date purchased + Store where purchased Web site Description Where to find Our Web site contains a variety of information. Visit our Web site at www.lexmark.com. Note: All paths for the Web site are subject to 1 Go to the Web site. change. 2 Select a country or region from the drop-down list in the upper-left corner of the page. 3 Selectthe link for the information you need. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: + Machine Type number + Serial number + Date purchased + Store where purchased
Setting up the printer To set up the printer, follow the instructions on the Setup sheet that came with the product. Checking the box contents Name 1 |Color print cartridge Cartridge to be installed in the printer 2 |Power supply cord Attaches to the power supply located at the back of the printer 3 [installation software CD + Installation software for the printer + Help + Users Guide in electronic format 4 |Getting Started or Setup Solutions Printed booklet that serves as a guide Note: The complete version of the Users Guide can be found on the installation software CD that shipped with the printer. 5 |Setup sheet Instructions on setting up printer hardware and software, and information on setup troubleshooting Note: USB cable sold separately
Learning about the printer Understanding the parts of the printer Use the To 1 |Paper support Load paper. 2 |PictBridge port Connect a PictBridge-enabled digital camera to the printer. 3 |Memory card slots Insert a memory card. 4 |Control panel Operate the printer. 5 |Display Check the status of the printer. 6 |Paperexittray Stack paper as it exits. 7 |Top cover Access the scanner glass. 8 |Paper guide Keep paper straight when feeding. 9 |Scanner glass Scan, copy, or remove an item.
Use the To 1 [Scanner support Hold up the scanner unit. 2 |Print cartridge carrier Install, replace, or remove a print cartridge. 3 [Scanner unit Access the print cartridge carrier. 4 |Power supply Connect the printer to a power source using the power cord. Note: Insert the power cord into the power supply before you connect the power cord to the wall outlet. 5 [USB port Connect the printer to a computer using a USB cable (sometimes sold separately). Note: Insert the USB cable into the USB port before you connect the USB cable to the computer. Using the control panel buttons and menus Using the control panel
/_/ | 1] JE dd) Press o 1|© Turn the printer on and off. 210 Select Copy ÊLE) Scan &*E4, or Photo Card #9) mode. (The mode is selected when the light is on.) 3 |E + Display the menu for the selected mode. + Select a submenu option that appears on the display.
4 |CW) or (A) + Scroll through menu options. + Specify the number of copies to print while in Copy mode. 5 |@ Cancel a copy, scan, or print job. 6 | Start a copy, scan, or print job. Note: Make sure the mode you want is selected. Navigating the control panel menus 1 Press O repeatedly to selectthe Copy, Scan, or Photo Card mode. (The mode is selected when the lightis on.) 2 Press E repeatedly to scroll through the menu items for the selected mode. 3 Press CW)J or CA] to scroll through and select the options available for the displayed menu item. Using the Copy menu 1 lfnecessary, press O repeatedly until the B-È light is on. 2 Press E repeatedly until the menu item you want appears. 3 Press CW) or CA] to scroll through and select the options available for the displayed menu item. 4 Press BB to begin copying. Copies Specify the number of copies to print. Color Select a color copy or a black-and-white copy. Print Quality Select a print quality. Darkness Lighten or darken the copied image. Paper Size Specify the size of paper loaded in the paper support. Resize Enlarge or reduce the size of the copied image. Paper Type Specify the type of paper loaded in the paper support. Using the Photo Card menu 1 Ifnecessary, press O repeatedly until the ÉO) light is on, or insert a memory card into the printer. For more information, see “Inserting a memory card” on page 36. 2 Press E repeatedly until the menu item you want appears. 3 Press CW) or CA) to scroll through and select the options available for the displayed menu item. 4 Press BB to begin printing.
Menu item Action Print Proof Sheet Print a proof sheet: + for all photos on the memory card + for the most recent 20 photos + by date For more information, see “Printing photos stored on a memory card using the proof sheet” on page 38. Scan Proof Sheet Scan the proof sheet to print selected photos. Print DPOF Print photos directly from a memory card. Note: This menu selection appears only if a valid DPOF file is present on the memory card. Print All Print all photos on the memory card using the available paper size options.
Learning about the software Using the printer software Use thi: The Imaging Studio | Open the component necessary for you to complete a task. software To The All-In-One Center | Preview, scan, copy, print, or fax images. The Solution Center |Find troubleshooting, maintenance, and cartridge ordering information. Print Properties Select the best print settings for the document you are printing. The Photo Editor Edit photos and graphics. Fast Pics Transfer digital photos from a memory card or a PictBridge-enabled digital camera to the computer. The Web Toolbar Create printer-friendly versions of an active Web page. Using the Imaging Studio The Imaging Studio buttons link to software and information that help you with the following tasks: + Printing, browsing, or sharing photos + Using photos from a memory card + Printing an album page + Scanning and editing text using OCR + Scanning, copying, or faxing + Finding our Web site + Finding tips on using the software + Finding maintenance and troubleshooting information To open the Imaging Studio, use one of these methods: Method 1 Method 2 From the desktop, double-click the Imaging Studio | 1 Click Start — Programs or AIl Programs — Lexmark icon. 3400 Series. 2 Select Imaging Studio. Click the Imaging Studio button for the task you want to complete. Print photos Print common photo sizes from saved images on the computer.
Share photos Details E-mail images or photos which are stored on the computer. Use memory card photos Save or print photos from an inserted memory card. Browse photos View photos saved on the computer. Print an album page Print an album or scrapbook page with various photo sizes. Scan & edit text (OCR) Use Optical Character Recognition (OCR) to scan a document to a word processor so you can editthe text. Scan Scan à photo or document. Copy + Copy photos or documents. + Enlarge, reduce, or change other features before printing. Fax Fax a document or an image saved on the | — computer.
Access the Web Visit our Web site. EE | Learn more about what you can do with this software.
Find maintenance and troubleshooting information and tools to keep the printer working properly.
Using the All-In-One Center Opening the All-In-One Center
Use the All-In-One Center software to scan, copy, and fax documents. To open the All-In-One Center, use one ofthese methods: Method 2 From the desktop, double-click the Imaging Studio | 1 Click Start — Programs or AIl Programs — Lexmark icon, and then click the Scan or Copy button. 3400 Series. 2 Select All-In-One Center. Using the Scanning & Copying tab rom here You can Scan + Select a program to send a scanned image to. + Select what type of image is being scanned. + Selectthe scan quality. Note: Click See More Scan Settings to view all settings. Copy + Selectthe quantity and color of copies. + Select a quality setting for copies. + Select a blank paper size. + Select the size of the original document. + Lighten or darken copies. + Enlarge or reduce copies. Note: Click Display Advanced Copy Settings to view all settings.
From here You can Creative Tasks + Print - Repeat an image several times on one page. - Enlarge or reduce an image. - Print an image as a multiple-page poster. + Share - E-mail an image. - Fax using your computer modem. + Save - Save an image on your computer. - MagiChop—Save multiple photos. + Edit - Edittext found in a scanned document (OCR). - Modify an image with a photo editor. Preview + Select a region of the previewed image to scan or copy. + View an image of what will be printed or copied. Note: For more information about the Scanning & Copying tab, click Help in the top center of the screen. Using the Saved Images tab Use the Saved Images tab to perform tasks with images that are saved on the computer. From here You can Preview + Show or create folders. + Preview and select images. + Rename, delete, or edit selected images. Open With Select where to send the saved images. Photo Prints Click Next to print selected photos in Fast Pics. Creative Tasks ° Print - Print an album page with various photo sizes. - Enlarge or reduce an image. - Print an image as a multiple-page poster. + Share - E-mail an image. - Fax using your computer modem. + Edit - Edittext found in a scanned document (OCR). - Modify an image with a photo editor. Note: For more information about the Saved Images tab, click Help in the top center of the screen.
Using the Maintain/Troubleshoot link The Maintain/Troubleshoot link provides you with direct links to the Solution Center. 1 Click Start — Programs or All Programs — Lexmark 3400 Series. 2 Select All-In-One Center. 3 Click Maintain/Troubleshoot. 4 Select from these topics: + Maintain or fix quality problems + Troubleshoot problems + Device status and ink level + More printing ideas and how to's + Contact information + Advanced + View the software version and copyright information Using the Solution Center The Solution Center provides help, as well as information about the printer status and ink level. To open the Solution Center, use one of these methods: From the desktop, double-click the Imaging Studio 1 Click Start — Programs or AIl Programs — icon, and then click the Maintain/Troubleshoot button. Lexmark 3400 Series. 2 Select Solution Center. The Solution Center consists of six tabs: m tab Printer Status (Main dialog) You can + View the status of the printer. For example, while printing, the status ofthe printer is Busy Printing. + View the ink level of the print cartridge. How To Learn how to: + Print, scan, copy, and fax. + Find and change settings. + Use basic features. + Print projects such as banners, photos, envelopes, cards, iron-on transfers, and transparencies. + Find the electronic guide for more information. Troubleshooting
Maintenance + Install a print cartridge. Note: Wait until scanning is complete before installing a new print cartridge. + View shopping options for a new cartridge. + Printa test page. + Clean to fix horizontal streaks. + Align to fix blurry edges. + Troubleshoot other ink problems. Contact Information Learn how to contact us by telephone or on the World Wide Web.
Advanced + Change the appearance of the Printing Status window. p——— + Turn printing voice notification on or off. Fo) + Change network printing settings. + Share information with us regarding how you use the printer. + Obtain software version information. Note: For more information, click Help in the lower right corner of the screen. Using Print Properties Opening Print Properties Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. You can open Print Properties from almost any program: 1 With a document open, click File — Print. 2 From the Print dialog, click Properties, Preferences, Options, or Setup. Sensug e Iebtee One » niet | LD ioniseur om pune DEN D re À > mmmrun L., PALETTE PRE ETES A me soma a m4 mp sager nan 2 sm prérgenes 1 mo ans a le Le PE | Conan Le = EVE) Using the Save Settings menu From the “Save Settings” menu, you can name and save the current Print Properties settings for future use. You can save up to five custom settings.
Using the | Want To menu The “Want To” menu contains a variety oftask wizards (printing a photo, an envelope, a banner, a poster, or printing on both sides of the paper) to help you select the correct print settings for a project. Using the Options menu Use the “Options” menu to make changes to the Quality Options, Layout Options, and Printing Status Options settings. For more information on these settings, open the tab dialog from the menu, and then click the Help button on the dialog. The “Options” menu also provides direct links to different parts of the Solution Center as well as software version information. Using the Print Properties tabs All of the print settings are on the three main tabs of the Print Properties software: Quality/Copies, Paper Setup, and Print Layout. Tab Options Quality/Copies + Select a Quality/Speed setting. + Select a Paper Type. + Customize how the printer prints several copies of a single print job: collated or normal. + Choose Automatic Image Sharpening. + Choose to have the last page printed first. Paper Setup + Specify the size of paper loaded. + Selectthe orientation of the document on the printed page: portrait or landscape. Print Layout + Selectthe layout you want to print. + Choose to print on both sides of the paper, and select a duplexing preference. Note: For more information about these settings, right-click a setting on the screen, and then select What's This? Using the Photo Editor Use the Photo Editor software to edit graphics or photos. 1 Click Start — Programs or All Programs — Lexmark 3400 Series. 2 Select Photo Editor. 3 Click File — Open to select the image you want to edit. 4 Editthe image with the available tools. Notes: + You can edit only one image at a time. + Move the mouse pointer over the tool for a description. + To undo or redo changes, click the corresponding arrow next to Undo in the top center of the screen. You can reverse multiple changes.
5 Click File — Save as. 6 Enter a file name and file type, and then click Save. From this section You can Quick Fixes . Remove the red-eye effect caused by light reflection. Fix the photo with one click. Colorize the image using antiquing or sepia tones. Crop the image. Rotate the image. Flip the image. Image Adjust Q Adjust the color depth. Adjust the color balance. Colorize the image. Adjust the Brightness/Contrast. Adijust the blur. Adjust the sharpness. Despeckle (blur) the image to remove dust and scratches. Adjust the exposure. Balance color groupings. Image Size Q Change the units of measurement. Resize the image. Crop the image. Drawing Tools Q Select an area by dragging a box aroundit. Use this for text box placement and cutting and copying areas. Add text. Fill pixels with color. Draw with a pencil tool. Draw with a line tool. Erase areas. Paint areas with a paintbrush tool. Pick up a color using the eyedropper. Using the Web Toolbar The Lexmark Web Toolbar lets you create printer-friendly Web pages. (Pagaress [@ ro: //vvme lenmaik conuncomotcate | LEXMARK+ PintNow (S)Nomal [2)Quek [É)TemOn | [mPhotos(t) | [2)Previewr Note: The Lexmark Web Toolbar launches automatically when you browse the Web using Microsoft Windows Internet Explorer version 5.5 or later.
+ Select Page Setup options. + SelectOptions to customize the toolbar appearance or select a different setting for printing photos. + Access links to the Lexmark Web site. + Access Help for additional information. + Uninstall the Web Toolbar. Normal Print an entire Web page in normal quality.
Quick Print an entire Web page in draft quality. Text Only Print only the text of a Web page. Photo Print only the photos or images on a Web page. Note: The number of photos or images valid for printing appears next to Photos. F. Photos (1) Preview Preview a Web page before printing. Using Fast Pics Use the Fast Pics software to save or print photos from a digital camera memory card. To open Fast Pics, insert a digital camera memory card into the printer. For more information, see “Inserting a memory card” on page 36. With Fast Pics, you can: + Print photos using a computer. For more information, see “Printing photos stored on à memory card using Fast Pics” on page 39. + Save photos from à memory card to the computer. For more information, see ‘Transferring digital photos to a computer” on page 37.
Loading paper and original documents Loading paper 1 Make sure: + You use paper designed for inkjet printers. + Ifyou are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) + The paperis not used or damaged. + If you are using specialty paper, you follow the instructions that came with it. + You do not force paper into the printer. 2 Before loading paper the first time, squeeze and slide the paper guide to the left side of the paper support. 3 Load the paper vertically against the right side of the paper support.
4 Adjust the paper guide until it rests against the left edge of the paper.
Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guide. Loading various paper types Load up to Make sure 100 sheets of plain paper + The paper is designed for use with inkjet printers. + The paper is loaded against the right side of the paper support. + The paper guide rests against the left edge of the paper. 100 sheets of heavyweight matte paper | + The glossy or printable side of the paper faces you. (If you are not 25 sheets of photo paper sure which side is the printable side, see the instructions that came 25 sheets of glossy paper with the paper.) + The paper is loaded against the right side of the paper support. + The paper guide rests against the left edge of the paper. Note: Photos require more drying time. Remove each photo as it exits, and allow itto dry to avoid ink smudging.
oad up to Make sure 10 iron-on transfers + You follow the loading instructions that came with the iron-on transfers. + The print side of the transfers faces you. + The transfers are loaded against the right side of the paper support. + The paper guide rests against the left edge of the transfers. Note: For best results, load transfers one at a time. 25 greeting cards + The print side of the cards faces you. 25 index cards + The cards are loaded against the right side of the paper support. 25 photo cards + The paper guide rests against the left edge of the cards. 25 postcards Note: Photo cards require more drying time. Remove each photo card as itexits, and allow it to dry to avoid ink smudging. 10 envelopes + The print side of the envelopes faces you. + The stamp location is in the upper left corner. + The envelopes are designed for use with inkjet printers. + The envelopes are loaded againstthe rightside ofthe paper support. + The paper guide rests against the left edge of the envelopes.
Warning: Do not use envelopes that have metal clasps, string ties, or
metal folding bars. Notes: - Do not load envelopes with holes, perforations, cutouts, or deep embossing. - Do not use envelopes that have exposed flap adhesive. - Envelopes require more drying time. Remove each envelope as it exits, and allow itto dry to avoid ink smudging.
Load up to Make sure 25 sheets of labels + The print side of the labels faces you. + The top of the labels feeds into the printer first. + The adhesive on the labels does not extend to within 1 mm of the edge of the label. + You use full label sheets. P artial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam. + The labels are loaded against the right side of the paper support. + The paper guide rests against the left edge of the labels. Note: Labels require more drying time. Remove each sheet of labels as itexits, and allow it to dry to avoid ink smudging. 50 transparencies + The rough side of the transparencies faces you. + Ifthe transparencies have a removable strip, each strip faces away from you and down toward the printer. + The transparencies are loaded against the right side of the paper support. + The paper guide rests against the left edge of the transparencies. Notes: + Transparencies with paper backing sheets are not recommended. + Transparencies require more drying time. Remove each transparency as it exits, and allow it to dry to avoid ink smudging. 100 sheets of custom-size paper + The print side of the paper faces you. + The paper size fits within these dimensions: Width: - 76-216 mm - 3.0-8.5 inches Length: - 127-432mm - 5.0-17.0 inches + The paperis loaded against the right side of the paper support. + The paper guide rests against the left edge of the paper.
Load up Make sure 20 sheets of banner paper + You remove all the paper from the paper support before loading the banner paper. + You tear off only the number of pages needed to print the banner. + You place the required stack of banner paper on the top cover. + The leading edge of the banner paper feeds into the printer first. + The paper is loaded against the right side of the paper support. + The paper guide rests against the left edge of the paper. + You have selected the correct paper size for the banner in Print Properties. For more information, see “Using Print Properties” on page 23. Loading original documents on the scanner glass You can copy, scan, and print photos, text documents, magazine articles, newspapers, and other publications. You can also scan a document for faxing. 1 Make sure the printer is on. 2 Open the top cover. 3 Place the original document facedown on the scanner glass in the lower right corner. 4 Close the top cover to avoid dark edges on the scanned image.
Printing Changing the paper type If you print using specialty paper, such as photo paper, cards, envelopes, transparencies, or iron-on transfers, you need to change the paper type setting from the Print dialog box. 1 Load paper. 2 With a document open, click File — Print. 3 From the Print dialog, click Properties, Preferences, Options, or Setup. 4 From the Paper Type section, select the paper type that matches the type of paper you are loading. 5 Click OK. 6 Click OK or Print. Printing a document 1 Load paper. 2 With a document open, click File — Print. 3 Click Properties, Preferences, Options, or Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing a Web page Printing the text and photos from a Web page 1 Load paper. 2 With the Web page open, click File — Page Setup. The Page Setup dialog appears. 3 Adjustthe print settings for the Web page. 4 Click OK. 5 From the Web Toolbar, select a print option: Normal, Quick, or Black and White. Printing only the text from a Web page 1 Load paper. 2 With the Web page open, click File — Page Setup. The Page Setup dialog appears. 3 Adjustthe print settings for the Web page.
4 Click OK. 5 From the Web Toolbar, select Text Only. Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Lexmark Web Toolbar, the number of photos valid for printing appears next to Photos. Photos (1) 3 If no number appears next to Photos: a From the Lexmark logo drop-down menu, select Options. b Selectthe Advanced tab. € Select a lower minimum photo size. d Click OK. The number of photos valid for printing appears next to Photos. 4 Click Photos. The Fast Pics dialog appears. 5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper size in the printer, and the number of copies. 6 If you want to print one photo or image at a time: a Click the photos or images you do not want to print to deselect them. b To make common editing changes: L Right click the photo or image. 2 Click Edit. 3 Make your selections. 4 Follow the instructions on the screen. 5 When you are finished making changes, click Done. 6 Select the size you want, the blank paper size in the printer, and the number of copies. 7 Click Print Now. Printing cards 1 Load greeting cards, index cards, or postcards. 2 From the software application, click File — Print. 3 Click Properties, Preferences, Options, or Setup. 4 Select a Quality/S peed setting. Select Photo for photos and greeting cards and Normal for other types of cards. 5 From the Paper Type section, select Use my choice. 6 From the drop-down list, select Card Stock.
7 Selectthe Paper Setup tab. 8 Select Paper. 9 From the Paper Size list, select a card size. 10 Click OK. 11 Click OK or Print. Notes: + To avoid paper jams, do not force the cards into the printer. + To prevent smudging, remove each card as itexits, and let it dry before stacking. Printing envelopes Load envelopes. From the software application, click File — Print. Click Properties, Preferences, Options, or Setup.
4 From the “! Want To” menu, select Print on an envelope. 5 From the Envelope Size list, select the envelope size loaded.
Select Portrait or Landscape orientation. Notes: + Most envelopes use landscape orientation. + Make sure the same orientation is also selected in the software application. 7 Click OK. 8 Click OK. 9 Click OK or Print. Printing transparencies 1 Load transparencies. 2 With a document open, click File — Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Paper Type section, select Use my choice. 5 From the drop-down list, select Transparency. 6 Click OK. 7 Click OK or Print. Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies may require up to 15 minutes to dry.
Printing collated copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to printthe copies as groups of pages (not collated). Collated Not collated ETES y 2 22Ur 31 Load paper. With a document open, click File — Print. Click Properties, Preferences, Options, or Setup. From the Quality/Copies tab, select the number of copies to print. Select the Collate Copies check box. Selectthe Print Last Page First check box. Click OK. @ M OO OU À W N° M Click OK or Print. Printing multiple pages on one sheet 1 Load paper. 2 With a document open, click File — Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Print Layout tab, select N-up. 5 Selectthe number of pages to print on each page. 6 If you want each page image to be surrounded by a border, select Print Page Borders.
7 Click OK. 8 Click OK or Print. Printing the last page first (reverse page order) 1 Load paper. 2 With a document open, click File — Print. 3 Click Properties, Preferences, Options, or Setup. 4 From the Quality/Copies tab, select Print Last Page First. 5 Click OK. 6 Click OK or Print.
Working with photos Retrieving and managing photos Inserting a memory card 1 insert a memory card. + Insertthe card with the brand name label facing to the left. + Ifthere is an arrow on the card, make sure it points toward the printer.
Slot Memory card 1 + xD Picture Card + Secure Digital + Mini Secure Digital (with adapter) Note: Make sure you connect the memory card to the adapter that came with it before inserting it into the slot. MultiMedia Memory Stick Memory Stick PRO + Memory Stick Duo (with adapter) or Memory Stick PRO Duo (with adapter) Note: Make sure you connect the memory card to the adapter that came with it before inserting it into the slot.
2 + Compact Flash Type | and Type Il + Microdrive 2 Wait for the light on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data.
Warning: Do not remove the memory card while the light is blinking.
Ifthe printer does not read the memory card, remove and reinsert it. For more information, see “Memory card troubleshooting” on page 70.
Note: The printer reads only one memory device at a time. Using a PictBridge-enabled digital camera to control printing photos Connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. L Insert one end ofthe USB cable into the camera. Note: Use only the USB cable that came with the digital camera. 2 Insertthe other end of the cable into the PictBridge port on the front of the printer. Notes: + Make sure the PictBridge-enabled digital camera is setto the correct USB mode. For more information, see the camera documentation. + The printer reads only one media device at a time. + Ifthe PictBridge connection is successful, the following appears on the display: PictBridge camera detected. Press E to change settings. lf any other message appears, see “Error messages” on page 71. 3 Follow the instructions in the camera documentation to select and print photos. Transferring digital photos to a computer 1 Make sure the printer is connected to a computer, and both the printer and computer are on. 2 Inserta memory card. For more information, see “Inserting a memory card” on page 36. The Fast Pics dialog appears on the computer screen. 3 Click Save Photos to PC. The light on the printer blinks to indicate the memory card is transmitting data to the computer. 4 Follow the instructions on the computer screen to specify where you want to save the images. Browsing and selecting photos stored on the computer 1 Click Start — Programs or All Programs — Lexmark 3400 Series. 2 Select Imaging Studio.
3 Click Browse Photos. 4 Click Show Folders. 5 Select the folder where the photos are stored. 6 Close the folder directory. 7 Selectthe photos you want to print by clicking each photo. Printing photos Printing photos stored on a memory card using the proof sheet 1 Load paper. 2 Inserta memory card. For more information, see “Inserting a memory card” on page 36. Print Proof Sheet appears on the display. 3 Press (A) or CV) t specify the type of proof sheet to print. You can print a proof sheet: + For all photos on the memory card + Forthe 20 most recent photos + By date 4 Press EM. Please insert letter or A4 paper and press WE appears on the display. 5 Press M again. The proof sheet prints. 6 Follow the instructions on the proof sheet to select which photos to print, and to choose a layout, print option, and paper type to use. Note: When making selections, make sure you completely fill in the circles. 7 Load the proof sheet facedown on the scanner glass. For more information, see “Loading original documents on the scanner glass” on page 30. 8 Ifnecessary, press Ë repeatedly until Scan Proof Sheet appears. 9 Press EM. Load the correct paper and press M to continue appears. Note: Make sure the size of the paper you loaded in the printer matches the paper size you selected in step 2 of the proof sheet. 10 Press BB again.
Warning: Do not remove the memory card, or turn off the printer, until the photos you selected in the photo proof
sheet have been printed. The proof sheet becomes invalid when the memory card is removed from the printer, or anytime the printer is turned off. Note: You can print up to 25 proof sheets at a time.
Printing photos stored on a memory card using Fast Pics 1 Load paper. For best results, use photo or glossy paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Inserta memory card. For more information, see “Inserting a memory card” on page 36. The Fast Pics dialog appears. 3 Click View and Print Photos. 4 From the dialog that appears, click the white box on each photo that you want to print. 5 Select the size for each photo, the blank paper size in the printer, and the number of copies. 6 Click Print Now. Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF, you can specify which photos to print, and how many of each, while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer. Note: Make sure the size of the paper loaded is not smaller than the size you specified in the DPOF selection. 1 Load paper. For best results, use photo or glossy paper, with the glossy or printable side of the paper facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Inserta memory card. For more information, see “Inserting a memory card” on page 36. 3 Press El until Print Dror appears. 4 Press 08. Make sure the correct paper size is loaded in the printer. 5 Press M again to begin printing. Printing photos stored on the computer using the Imaging Studio 1 Load photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) From the desktop, double-click the Imaging Studio icon. Click Print Album Page. Click Show Folders. From the directory in the right panel, select the folder where your photos are stored. Close the directory in the right panel. Click Change the category of layouts listed above. Select Only Borderless. Click OK. 10 From the P aper Size drop-down menu on the “Create a page from saved photos” section, select a paper size for the photos. © © M OO U À W N 11 From the P age Layout drop-down menu, select a page layout.
Drag your photos onto the page. Click Print Now. Customizing photos If you want to edit your photos, see “Using the Photo Editor” on page 24. Creating and printing a scrapbook or album page
Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) From the desktop, double-click the Imaging Studio icon. Click Print Album Page. Click Show Folders. From the directory in the right panel, select the folder where your photos are stored. Close the directory in the right panel. From the Paper Size drop-down menu, select a paper size. From the Page Layout drop-down menu, select a page layout. For more options: a Click Change the category of layouts listed above. b Select a layout for the photos. € Click OK. d From the Page Layout drop-down menu, select a page layout. Drag the photos onto the page. Note: Right-click the photo on the page for editing options. Click Print Now. Note: To prevent smudging, remove each page as it exits, and let it dry before stacking. Adding text captions to a photo page
© © M oO U À W N Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) From the desktop, double-click the Imaging Studio icon. Click Print Album Page. Click Change the category of layouts listed above. Select Only Scrapbook Pages. Click OK. Select a paper size for the photos. Select a page layout containing à black box. Drag the photos onto the page.
10 Click inside the white box. À dialog appears. 11 Enter the text you want. 12 Click OK. 13 Click Print Now to print the photo page.
Making a copy 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 lfnecessary, press O repeatedly until B-È light is on. 4 Press E repeatedly until Color appears on the display. 5 Press BA or En to selectColor Copy Or Black Copy. 6 Press BB to begin copying. Copying 4 x 6 photos 1 Load photo paper vertically with the glossy side facing you. 2 Place a 4 x 6 photo facedown on the scanner glass. For more information, see “Loading original documents on the scanner glass” on page 30. If necessary, press O repeatedly until the B-È light is on. Press repeatedly until Print Quality appears on the display. Press CV) repeatedly until Quality :Photo appears. Press repeatedly until Paper Size appears. Press CV) repeatedly until Paper : 4x6 appears. Press E repeatedly until Paper Type appears. © © M O U BR ww Press CV) repeatedly until Photo appears. 10 Press 088.
Customizing copy settings You can make one or more selections before copying à document or photo. Specifying the size of paper loaded 1 lfnecessary, press O repeatedly until the B-B light is on. 2 Press E repeatedly until Paper size appears on the display. 3 Press CA) or CW]) to selectthe blank paper size that matches the size of the paper loaded in the printer. 4 Press M to copy the item. Setting the copy quality 1 lfnecessary, press O repeatedly until the B-B light is on. 2 Press E repeatedly until Print Quality appears on the display. 3 Press CW)J or CA) to selectthe copy quality you want. 4 Press Æ8B to copy the item. Making a copy lighter or darker 1 Load an original document facedown on the scanner glass. 2 Ifnecessary, press O repeatedly until the B-B light is on. 3 Press E repeatedly until Darkness appears on the display. 4 Press CM) or CA) repeatedly to lighten or darken the copy. 5 Press M to copy the item. Enlarging or reducing an image Load paper. Load an original document facedown on the scanner glass. If necessary, press O repeatedly until the B-B light is on. Press Ë repeatedly until Resize appears. Press CW) or CA) to selectthe resizing option you want. Press Ë again until Color appears. Press 82 or (A) to selectColor Copy Or Black Copy. @ M OO 0 PR WW N Press M to copy the item.
Repeating an image on one page using the computer When copying, you can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, handouts, and so on. 1 Load paper. 2 Load an original document facedown on the scanner glass. 3 Click Start — Programs or AIl Programs — Lexmark 3400 Series. 4 Click All-In-One Center. The All-In-One Center appears with the Scanning & Copying tab expanded. 5 From the Creative Tasks section, click Repeat an image several times on one page. 6 Follow the instructions on the computer screen.
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. If necessary, press O repeatedly until the &*E light is on. Press ER. The All-In-One Center appears on the computer screen with a scan preview ofthe document under the Scanning & Copying tab. If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. 6 From the “Send scanned image to” menu, select a program. 7 Click Scan Now. Scanning a text-only document
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. If necessary, press a) repeatedly until the PAT light is on. Press D. The All-In-One Center appears on the computer screen with a scan preview ofthe document under the Scanning & Copying tab. If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. From the “Whatis being scanned?"” menu, select Black & White Document.
Adijust the settings as needed. Click Scan Now. Scanning a text and graphics document
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. Ifnecessary, press O repeatedly until the ae light is on. Press D. The All-In-One Center appears on the computer screen with a scan preview of the document under the Scanning & Copying tab. If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. 6 From the "What is being scanned?" menu, select Color Document. 7 Adjust the settings as needed. 8 Click Scan Now. Saving a scanned image
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. Ifnecessary, press O repeatedly until the a*= light is on. Press DR. The All-In-One Center appears on the computer screen with a scan preview of the document under the Scanning & Copying tab. If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. From the “Send scanned image to” menu, select a program. Adijust the settings as needed. Click Scan Now. From the software application, click File + Save As. Enter the file name, format, and location where you want the scanned image saved. Click Save. Customizing scan settings
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. Ifnecessary, press O repeatedly until the A light is on.
4 Press 0. The All-In-One Center appears on the computer screen with a scan preview of the document under the Scanning & Copying tab. 5 If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. From the “Send scanned image to” menu, select a program. Click See More Scan Settings. Select what is being scanned. Select a scan quality. 10 If you want to make additional selections: a Click Display Advanced Scan Settings. b Customize the scan settings. € Click OK. 11 Click Scan Now. Advanced Scan Settings tabs Options Scan + Selectthe color depth. + Selectthe scan resolution. + Select Optical Scan settings. + Select an auto-crop setting. + Select an exact area to be scanned. + Choose to convert the scanned item to text for editing. + Choose to scan multiple images before output. + Update the list of programs to send scans. + Update the default fax driver. Image Enhancements + Straighten images after scan (deskew). + Select whether to sharpen blurry edges. + Adjust brightness of the image. + Adjust the color correction curve (gamma) of the image. Image Patterns + Remove image patterns from magazines or newspapers (descreen). + Reduce more or less of the background noise (scratches) on the color document. Note: For more information, click Help at the bottom of the screen. Scanning documents or images for e-mailing 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the desktop, double-click the Imaging Studio icon. 4 Click Share Photos.
5 Click Scan and e-mail a photo. The All-In-One Center appears with the Scanning & Copying tab expanded. 6 Follow the instructions on the computer screen. Scanning text for editing Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a word-processing application. Note: Make sure that ABBYY Fine Reader is installed. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Imaging Studio icon. 3 Click Scan & Edit Text (OCR). The All-In-One Center appears with the Scanning & Copying tab expanded. 4 To scan only a portion of the document: a Click Preview Now. An image of the scanned document appears in the preview section. b Click and drag the dotted line box to select a specific area of the preview image to scan. Otherwise, continue with step 5. 5 Select a word-processing program to edit the text. 6 Click Send Now. The document will appear in your text-editing program. 7 Make your editing changes. 8 To save the document, click File — Save As. 9 Enter the file name, format, and location where you want the edited document saved. 10 Click Save. Scanning images for editing 1 From the desktop, double-click the Imaging Studio icon. 2 Click Scan. 3 From the “Send scanned image to” menu, select a graphics program to edit the images. 4 Click Scan Now. When the image finishes processing, it opens in the program you selected. 5 Editthe image using the tools available in the graphics program. For more information, see the documentation that came with the graphics program.
Scanning clear images from magazines or newspapers Descreening helps to remove wavy patterns from images scanned from magazines or newspapers.
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. Ifnecessary, press a] repeatedly until the alt= light is on. Press DB. The All-In-One Center appears on the computer screen with a scan preview of the document under the Scanning & Copying tab. If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. From the “Send scanned image to” menu, select a program. Click Display Advanced Scan Settings. Select the Image Patterns tab. Select the Remove image patterns from magazine/newspaper (descreen) check box. Select Best Quality or Best Speed. From the “What was scanned?” menu, select Magazine or Newspaper. Click OK. Click Scan Now.
Make sure: + The printer is connected to a computer that is equipped with a fax modem. + The computer is connected to a working phone line. + Both the printer and the computer are turned on. Load an original document facedown on the scanner glass. From the desktop, double-click the Imaging Studio icon. Click Fax. Click Scan and send a fax. Click Preview Now. Click and drag the dotted line box to select a specific area of the preview image to fax. Adijust the settings as needed. Click Next. Follow the instructions on the computer screen to complete the task. Receiving a fax using the software
Make sure: + The printer is connected to a computer that is equipped with a fax modem. + The computer is connected to a working phone line. + Both the printer and the computer are turned on. From the desktop, double-click the Imaging Studio icon. Click Fax.
4 Click Receive a fax or view settings/history. Note: You can receive faxes only when the fax software is open. 5 Double-click the fax in the status window to view it. 6 Click the printer icon to print the fax. Note: If you want to print faxes as they arrive, select Print Incoming Faxes.
Maintaining the printer Changing a print cartridge Removing a used print cartridge 1 Make sure the printer is on. 2 Liftthe scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 4 Remove the used print cartridge. To recycle the used cartridge, see “Recycling Lexmark products” on page 57. Installing a print cartridge 1 Ifyou are installing a new print cartridge, remove the sticker and tape from the back and bottom of the cartridge.
Warning: Do nottouch the gold contact area on the back or the metal nozzles on the bottom of the cartridge.
2 Press down on the cartridge lever to raise the cartridge lid. 3 Insertthe cartridge. 4 Close the lid. 5 Liftthe scanner unit, press the scanner support back until it slides into the slot, and close the scanner unit. CAUTION: When closing the scanner unit, make sure to keep your hands out from underneath the scanner unit. 6 Load paper, and press MB to print an alignment page. 7 Load the printed alignment page on the scanner glass. For more information, see “Loading original documents on the scanner glass” on page 30. 8 Press M again to align the cartridge. Alignment Complete appears on the display. If any other message appears, see “Error messages” on page 71. Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
Achieving better print quality Improving print quality If you are not satisfied with the print quality of a document, make sure you: + Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. + Make sure the glossy or printable side faces you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) + Use à paper that is a heavier weight or bright white. + Select a higher print quality. Ifthe document still does not have the print quality you want, follow these steps: 1 Align the print cartridge. For more information, see “Aligning the print cartridge using the computer” on page 54. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 54. If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridge. For more information, see “Removing a used print cartridge” on page 52 and “installing a print cartridge” on page 52. If print quality has not improved, continue to step 4. 4 Wipe the printnozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 55. If print quality is still not satisfactory, replace the print cartridge. For more information, see “Ordering supplies" on page 56. Aligning the print cartridge using the computer To improve print quality, align the print cartridge immediately after you install it. For more information, see “Installing a print cartridge” on page 52. 1 Load paper. 2 From the desktop, double-click the Imaging Studio icon. 3 Click the Maintain/Troubleshoot button. 4 Click Maintenance. 5 Click Align to fix blurry edges. 6 Click Print. An alignment page prints. 7 Follow the instructions on the computer screen. Cleaning the print cartridge nozzles 1 Load plain paper. 2 From the desktop, double-click the Imaging Studio icon.
3 Click the Maintain/Troubleshoot button. 4 Click Maintenance. 5 Click Clean to fix horizontal streaks. 6 Click Print. A page prints, forcing ink through the print cartridge nozzles to clean them. 7 Printthe document again to verify that the print quality has improved. 8 If print quality has not improved, try cleaning the nozzles up to two more times. Wiping the print cartridge nozzles and contacts 1 Remove the print cartridge. 2 Dampen a clean, lint-free cloth with water. 3 Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown. 4 Using another clean section ofthe cloth, gently hold the cloth againstthe contacts for about three seconds, and then wipe in the direction shown. With another clean section of the cloth, repeat step 3 and step 4. Let the nozzles and contacts dry completely. Reinsert the print cartridge. Print the document again. © œ@ u o nu If print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 54.
10 Repeat step 9 up to two more times. 1L If print quality is still not satisfactory, replace the print cartridge. Preserving the print cartridge + Keep a new cartridge in its packaging until you are ready to install it. + Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The print cartridge does not print correctly if left exposed for an extended period of time. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass. Ordering supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: + For best results, use only Lexmark print cartridges. + For best results when printing photos or other high-quality images, use Lexmark Premium Photo Paper. Item Part number Print cartridge 1 USB cable 12A2405 Lexmark Photo Paper and Premium Photo Paper | Varies by country or region Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted. If you believe you purchased a new, genuine Lexmark print cartridge, butthe out of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge. To prevent the message from appearing again for the indicated cartridge(s): + Replace your cartridge(s) with new Lexmark print cartridge(s). + If you are printing from a computer, click Learn more on the message, select the check box, and click Close. + If you are using the printer without a computer, press Cancel. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.
Refilling a print cartridge The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Follow the instructions on the computer screen.
Troubleshooting “Setup troubleshooting” on page 58 “Print troubleshooting” on page 61 “Copy troubleshooting” on page 64 “S can troubleshooting” on page 65 “Fax troubleshooting” on page 67 “ams and misfeeds troubleshooting” on page 68 “Memory card troubleshooting” on page 70 “Error messages” on page 71 “Removing and reinstalling the software” on page 74 Setup troubleshooting Incorrect language appears on the display 1 Press © to turn offthe printer. 2 Press and hold CA) followed by © until the display reads Language Reset. 3 Release the buttons. 4 Press CA) or CV) repeatedly until the language you want appears on the display. 5 Press El to save. Power button is not lit 1 Disconnectthe power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 ifthe © light is not on, press ©. Software does not install The following operating systems are supported: + Windows 98/Me + Windows 2000 + Windows XP
Check that your computer meets the minimum system requirements listed on the box. 1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB portis marked with the <> USB symbol. 3 Firmly plug the square end of the USB cable into the back of the printer. 1 Turn off and then restart your computer. 2 Click Cancel on all New Hardware Found screens. 3 Insertthe CD, and then follow the instructions on the computer screen to reinstall the software. Press © to tu the printer off. Disconnect the power cord from the wall outlet. Gently remove the power supply from the printer. Reconnect the power supply to the printer. Plug the power cord into the wall outlet. O OU À W N° h Press © to tum the printer on. 1 Close all open software applications. 2 Disable any anti-virus programs. 3 Double-click the My Computer icon. In Windows XP, click Start to access the My Computer icon. 4 Double-click the CD-ROM drive icon. 5 Ifnecessary, double-click setup.exe. 6 Follow the instructions on the computer screen to install the software. Visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions exceptthe United States, select your country or region. Click the links for drivers or downloads. Select your printer model.
4 Select your printer family.
6 Select your operating system.
Select the file you want to download, and then follow the directions on the computer screen. Page does not print Ifthe © light blinks, see “Error messages” on page 71. Ifthe © light is not on, see “Power button is not lit’ on page 58.
Remove and then load paper. Check the ink level, and install a new print cartridge if necessary. 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed.
3 Reinsertthe print cartridge. Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: + In Windows XP Pro: Start + Settings — Printers and Faxes. + In Windows XP Home: Start — Control Panel — Printers and Faxes. + In Windows 2000: Start — Settings — Printers. + In Windows 98/Me: Start + Settings — Printers. 2 Double-click the name of your printer. 3 Click Printer. + Make sure no check mark appears next to Pause Printing. + Make sure a check mark does appear next to Set As Default. Press © to tu the printer off. Disconnect the power cord from the wall outlet. Gently remove the power supply from the printer. Reconnect the power supply to the printer. Plug the power cord into the wall outlet. O OU À W N° h Press © to tum the printer on. 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 74. 2 Ifthe software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a Inall countries or regions except the United States, select your country or region. b Click the links for drivers or downloads. € Select your printer family.
d Select your printer model. e Select your operating system. f Selectthe file you want to download, and then follow the directions on the computer screen. Cannot print from digital camera using PictBridge Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation. 1 Disconnect the camera. 2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine whether it is PictBridge-enabled. Use only the USB cable that came with the camera. Remove the memory card from the printer. The printer can only read one media device at a time. If an error message appears on the display, see “Error messages” on page 71. Print troubleshooting Improving print quality If you are not satisfied with the print quality of a document, make sure you: + Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. + Make sure the glossy or printable side faces you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) + Use à paper that is a heavier weight or bright white. + Select a higher print quality. Ifthe document still does not have the print quality you want, follow these steps: 1 Align the print cartridge. For more information, see “Aligning the print cartridge using the computer” on page 54. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 54. If print quality has not improved, continue to step 3. 3 Remove and reinsert the print cartridge. For more information, see “Removing a used print cartridge” on page 52 and “Installing a print cartridge” on page 52. If print quality has not improved, continue to step 4. 4 Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 55. If print quality is still not satisfactory, replace the print cartridge. For more information, see “Ordering supplies” on page 56.
Poor text and graphic quality Examples of poor text and graphic quality include: + Blank pages + Dark print + Faded print + Incorrect colors + Light and dark bands in print + Skewed lines + Smudges + Streaks + White lines in print Check the ink level, and install a new print cartridge if necessary. See “Improving print quality” on page 61. To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow it to dry: + Document with graphics or images + Photo paper + Heavy weight matte or glossy paper + Transparency + Labels + Envelopes + lron-on transfer Note: Transparencies may take up to 15 minutes to dry. Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. Use only new, unwrinkled paper. 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 74. 2 Ifthe software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. +#00NnT In all countries or regions except the United States, select your country or region. Click the links for drivers and downloads. Select your printer family. Select your printer model. Select your operating system. Select the file you want to download, and follow the directions on the computer screen.
Poor quality at the edges of the page Unless you are using the borderless feature, use these minimum print margin settings: + Left and right margins: - 6.35 mm (0.25 in.) for letter size paper - 3.37 mm (0.133 in.) for all paper sizes except letter + Top margin: 1.7 mm (0.067 in.) + Bottom margin: 12.7 mm (0.5 in.) Select the Borderless print feature. 1 From the software application, click File — Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Print Layout. 4 Click Borderless. Check thatthe paper size being used matches the printer setting. 1 From the software application, click File — Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Paper Setup. 4 Check the paper size. Print speed is slow Close all applications not in use. Try minimizing the number and size of graphics and images in the document. Consider purchasing more RAM. Remove as many unused fonts as possible from your system. 1 From the software application, click File — Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Quality/Copies.
From the Quality/S peed area, select a lower print quality. 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 74. 2 Ifthe software still does not install correctiy, visit our Web site at www.lexmark.com to check for the latest software. a Inall countries or regions except the United States, select your country or region. b Click the links for drivers and downloads. € Select your printer family. d Select your printer model.
Select your operating system. Select the file you want to download, and follow the directions on the computer screen. Printer does not print or respond See “Page does not print” on page 59. Partial document or photo prints Make sure the document or photo is loaded correctly on the scanner glass. Make sure the paper size being used matches the size you selected. Copy troubleshooting Copier does not respond If an error message is displayed, see “Error messages” on page 71. the © light is not on, see “Power button is not lit’ on page 58. 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 74. 2 Ifthe software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. CONCRRS-NTRE - In all countries or regions except the United States, select your country or region. Click the links for drivers and downloads. Select your printer family. Select your printer model. Select your operating system. Select the file you want to download, and follow the directions on the computer screen. Scanner unit does not close 1 Liftthe scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. Poor copy quality Examples include: + Blank pages + Checkerboard pattern + Distorted graphics or pictures + Missing characters + Faded print + Dark print + Skewed lines + Smudges + Streaks
+ Unexpected characters + White lines in print the © light blinks, see “Error messages” on page 71. Check the ink level, and install a new print cartridge if necessary. Ifthe scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. See “Improving print quality” on page 54. If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from magazines or newspapers” on page 49. Ifthe quality of the original document is not satisfactory, try using a clearer version of the document or image. Place the document facedown on the scanner glass. Partial document or photo copies Make sure the document or photo is loaded correctly on the scanner glass. Make sure the paper size being used matches the size you selected. Scan troubleshooting Scanner does not respond If an error message is displayed, see “Error messages” on page 71. the © light is not on, see “Power button is not lit’ on page 58. Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: + In Windows XP Pro: Start — Settings — Printers and Faxes. + In Windows XP Home: Start — Control Panel — Printers and Faxes. + In Windows 2000: Start — Settings — Printers. + In Windows 98/Me: Start — Settings — Printers. 2 Double-click the name of your printer. 3 Click Printer. + Make sure no check mark appears next to Pause Printing. + Make sure a check mark does appear next to Set As Default. 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 74. 2 Ifthe software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a Inall countries or regions except the United States, select your country or region. b Click the links for drivers or downloads. € Select your printer family.
d Select your printer model. e Select your operating system. f Selectthe file you want to download, and then follow the directions on the computer screen. Scan was not successful 1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB portis marked with the <> USB symbol. 3 Firmly plug the square end of the USB cable into the back of the printer. Turn off and then restart your computer. 1 Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 74. 2 Ifthe software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. a Inall countries or regions except the United States, select your country or region. Click the links for drivers or downloads. Select your printer family. Select your printer model. Select your operating system. CONCRRS-NTRE - Select the file you want to download, and follow the directions on the computer screen. Scanning takes too long or freezes the computer Close all programs not being used. To change the scanning resolution to a lower value: 1 Click Start — Programs or All Programs — Lexmark 3400 Series. 2 Select All-In-One Center. 3 From the Scan area, click See More Scan Settings. 4 Click Display Advanced Scan Settings. 5 From the Select Scan Resolution menu, select a lower number. Poor scanned image quality If an error message is displayed, see “Error messages” on page 71. Ifthe scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. To adjust the quality of a scan: 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document facedown on the scanner glass. 3 From the desktop, double-click the Imaging Studio icon.
4 Click Scan. The All-In-One Center appears with the Scanning & Copying tab expanded. 5 From the Select Scan Quality section, select another DPI setting. 6 Click Scan Now. See “Improving print quality” on page 54. If you are copying or scanning from a newspaper, magazine, or glossy paper, see “Scanning clear images from magazines or newspapers” on page 49. Ifthe quality of the original documents not satisfactory, try using a clearer version of the document or image. Place the document facedown on the scanner glass. Partial document or photo scans Make sure the document or photo is loaded correctly on the scanner glass. Make sure the paper size being used matches the size you selected. Cannot scan to an application 1 From the Selected Application Does Not Support Multiple Pages dialog, click Cancel. 2 From the All-In-One Center Scanning & Copying tab, choose a different application from the “Send scanned image to” menu. 3 Scan the document. Fax troubleshooting Tips for faxing using the Imaging Studio If you are faxing using the Imaging Studio, make sure: + The printer is connected to a computer that is equipped with a fax modem. + The computer is connected to a working phone line. + Both the printer and the computer are turned on. For additional help when you are using a fax application, see the documentation that came with the fax application. Cannot send or receive a fax If an error message appears, follow the instructions on the error message dialog. Place a test call to the telephone number to which you want to send a fax to make sure thatit is working correctly. Ifthe telephone line is being used by another device, wait until the other device is finished before sending a fax. Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.
Cannot print a fax or received fax has poor print quality Ask that the sender: + Check that the quality of the original document is satisfactory. + Resend the fax. There may have been a problem with the quality of the telephone line connection. + Increase the fax scan resolution. Check the ink level, and install a new cartridge if necessary. 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed. C1]
3 Reinsertthe print cartridge. the © light is not on, see “Power button is not lit’ on page 58. Check for and clear any paper jams. Received fax is blank Ask the sender to verify the original document was loaded correctly. J ams and misfeeds troubleshooting Paper jam in the printer To automatically eject the paper: 1 Press and hold ES. 2 Remove the paper from the paper exit tray. To manually remove the paper: 1 Press © to tum off the printer. 2 Firmly grasp the paper, and gently pull it out. 3 Press © to tumthe printer back on. Paper jam in the paper support 1 Press © to turn offthe printer. 2 Firmly grasp the paper, and gently pull it out.
3 Press © to tumthe printer back on. Paper or specialty media misfeeds If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions. Load a smaller amount of paper into the printer. See “Loading various paper types” on page 27 for information about: + Maximum loading amounts per paper type + Specific loading instructions for supported paper and specialty media Load paper with the print side facing you. Remove each page as itexits, and let it dry completely before stacking. Use only new, unwrinkled paper. Adjust the paper guides: + When using media less than 8.5 inches wide + Against the left edge of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media Ifthere is a paper jam, see the appropriate paper jam section. Verify that the specialty media is loaded correctly. Try loading one page, envelope, or sheet of specialty media at a time. Make sure the printer is set as the default printer and is not on hold or paused. 1 Click: + For Windows XP Pro: Start — Settings — Printers and Faxes. + For Windows XP Home: Start + Control Panel — Printers and Faxes. + For Windows 2000: Start — Settings — Printers. + For Windows 98/Me: Start — Settings — Printers. 2 Double-click the name of your printer. 3 Click Printer. + Make sure no check mark appears next to Pause Printing. + Make sure a check mark does appear next to Set As Default. Banner paper jams 1 Press © to tum offthe printer. 2 Remove the jammed banner paper from the printer.
To keep a banner print job from jamming: + Use only the number of sheets needed for the banner. + Selectthe following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File — Print. Click Properties, Preferences, Options, or Setup. Select the Paper Setup tab. From the Paper Size area, select Banner. Select Letter Banner or A4 Banner as the paper size. Select Portrait or Landscape. Click OK. Click OK or Print. © M OO U B W N Memory card troubleshooting Memory card cannot be inserted Make sure that the type of memory card you are using can be used in the printer. See “Inserting a memory card” on page 36 to determine which slot accommodates your memory card and to see instructions on how to insert it. Nothing happens when a memory card is inserted Remove and reinsert the memory card quickly.
Warning: Do not remove cables or photo storage devices while the light is blinking.
See “Inserting a memory card” on page 36 to determine which slot accommodates your memory card and to see instructions on how to insert it. Make sure that the type of memory card you are using can be used in the printer. See “Inserting a memory card” on page 36. Check that there is no obvious damage to the memory card. Insert only one memory card at a time. Disconnect the PictBridge-enabled digital camera from the printer. Check the cable connections. 1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB portis marked with the USB symbol <>. 3 Firmly plug the square end of the USB cable into the back of the printer. Error messages on display If an error message appears, see “Error messages” on page 71.
Error messages Alignment problem... 1 Remove the print cartridge. 2 Make sure the sticker and tape have been removed.
3 Reinsertthe print cartridge. 4 Press BB to print an alignment page. 5 Load the alignment page facedown on the scanner glass. 6 Press M again to align the cartridge. Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignment error message to appear. Cartridge Error This includes the following cartridge errors: + 1102
4 Ifthe © light is not on, press ©. 5 Reinsertthe print cartridge.
Ifthe error: + Does not reappear, the problem has been corrected. + Reappears, replace the print cartridge with a new one.
Cartridge missing The cartridge is missing or is not installed properly. For more information, see “nstalling a print cartridge” on page 52. Change paper or photo size setting... There are one or more photos larger than the paper size you selected. 1 Press E to clearthe error message. 2 Press E again until Paper size appears on the display. 3 Press CW) or [A ) to selectthe paper size option that will fit your largest photo size. 4 Press BB to begin printing. Clear the carrier jam... 1 Raise the scanner unit. 2 Remove any objects blocking the path of the cartridge carrier.
3 Make sure the cartridge lid is closed. 4 Close the scanner unit. 5 Press 0. Clear the paper jam... See “| ams and misfeeds troubleshooting” on page 68. Color ink low 1 Check the ink level, and install a new cartridge if necessary. The low ink warning occurs when the cartridge is 25% full, 15% full, and 10% full. To order supplies, see “Ordering supplies” on page 56. 2 Press El to continue. Could not detect a proof sheet The document placed on the scanner glass is not a valid proof sheet. The memory card may have been removed from the printer, or the photo proof sheet may be loaded incorrectly on the scanner glass. For more information, see “Printing photos stored on a memory card using the proof sheet” on page 38, or “Loading original documents on the scanner glass” on page 30.
Computer not connected Make sure your computer is connected and turned on. 1 Check the USB cable for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB portis marked with the << USB symbol. 3 Firmly plug the square end of the USB cable into the USB port on the back of the printer. Insert camera/memory card. No PictBridge-enabled digital camera or memory card was detected by the printer. For more information, see “Using a PictBridge-enabled digital camera to control printing photos” on page 37 or “nserting a memory card” on page 36. Invalid photo/paper size selection You have selected more than one option on step 2 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in only one circle for each option. 2 Press BB t continue. Load paper... 1 Load paper. 2 Press 0. No images have been selected. You have not selected any of the options on step 1 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in your selected circle or circles. 2 Press BB t continue. No photo/paper size selection has been made. You have not selected any of the options on step 2 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in your selected circle or circles. 2 Press BB to continue. No photo files found No supported images have been found on the memory card. 1 Remove the memory card. 2 Use only memory cards containing photos created in your digital camera using the J PEG format. For more information, see the documentation that came with your camera. No proof sheet information The photo proof sheet you printed and scanned is no longer valid. You may have removed the memory card from the printer, or turned off the printer, before scanning the photo proof sheet.
For more information, see “Printing photos stored on a memory card using the proof sheet” on page 38. Only one device or media card is allowed... The printer can read only one memory card at a time. 1 Remove both memory cards. 2 Reinsert only one memory card. Paper skewed, please reposition. The photo proof sheet is placed incorrectly on the scanner glass. For more information, see “Loading original documents on the scanner glass” on page 30. Change paper size setting... There are one or more photos larger than the paper size you selected. For more information, see “Change paper or photo size setting..."on page 72. PictBridge Communications Error Make sure your PictBridge-enabled digital camera is inserted correctly into the printer. For more information, see “Using a PictBridge-enabled digital camera to control printing photos” on page 37. Please remove your camera to use your memory card The printer can read either a PictBridge-enabled digital camera or a memory card, not both at the same time. 1 Remove both the PictBridge-enabled digital camera and the memory card. 2 Reinsert only one of the devices mentioned above. Some photos removed from card by host Some of the photos on the photo proof sheet were deleted from the memory card through the computer. You need to print a new photo proof sheet. For more information, see “Printing photos stored on a memory card using the proof sheet” on page 38. There is a problem reading the memory card... The memory card was inserted incorrectly or is damaged. 1 Check for any obvious damage to the memory card. 2 Reinsertthe memory card. See “Inserting a memory card” on page 36 to determine which slot accommodates your memory card and to see instructions on how to insertit. Removing and reinstalling the software Ifthe printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software. 1 Click Start — Programs or All Programs — Lexmark 3400 Series. 2 Select Uninstall. 3 Follow the instructions on the computer screen to remove the printer software.
4 Restartthe computer before reinstalling the printer software. 5 Click Cancel on all New Hardware Found screens. 6 Insertthe CD, and then follow the instructions on the computer screen to reinstall the software.
Notices Product name | Lexmark 3400 Series Machine type |4427-001 4427-A01 4427-0H1 4427-AH1 Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. Conventions Note: À note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm.
Warning: À waming identifies something that could damage your product hardware or software.
Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipmentis operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: + Reorient or relocate the receiving antenna. + Increase the separation between the equipment and receiver. + Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. + Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use à properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements ofthe Canadian Interference-Causing Equipment Regulations. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipmentdesigned for use within certain voltage limits. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. Japanese VCCI notice HACLOV-HMÉRENTUBISR. ROEHEMELTUET.
Korean MIC statement BE 7171 (F8
o|7171= 78828 MH BÈISSS st 7[7|E FAAISAAME ZE DE ASIA A BE + QSUCH Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA Printing 50 Scanning 40 Copying 50 Ready 0 Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. ENERGY STAR
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Desc Power consumption (Watts) Printing The product is generating hard-copy output from electronic |12.0 inputs. Copying The product is generating hard-copy output from hard-copy |11.0 original documents. Scanning The productis scanning hard-copy documents. 6.6 Ready The product is waiting for a print job. 4.0 Power Saver The productis in energy-saving mode. 6.0
Mode Desc on Power consumption (Watts) High Off The productis plugged into a wall outlet, but the power switch | n/a is turned off. Low Off (<1 W Off) |The product is plugged into a wall outlet, the power switch is | n/a turned off, and the product is in the lowest possible power consumption mode. Off The productis plugged into à wall outlet, but the power switch | 3.5 is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The PowerS aver Mode saves energy by lowering power consumption during extended periods ofinactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout. Factory default Power S aver Timeout for this product (in minutes): | 30 Off mode Ifthis product has an off mode which still consumes à small amount of power, then to completely stop product power consumption, disconnect the power supply cord from the wall outlet. Total energy usage Itis sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Statement of Limited Warranty Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States. For customers outside the U.S., see the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —1Is manufactured from new parts, or new and serviceable used parts, which perform like new parts — ls, during normal use, free from defects in material and workmanship Ifthis product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). Ifthis product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. Y ou should transfer proof of original purchase and this statement to that user. Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt. The warranty period ends 12 months later. To obtain warranty service you may be required to present proof of original purchase. Y ou may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product. Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or ifthe product is not free of all legal obligations, restrictions, liens, and encumbrances. Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (800) 332-4120, or on the World Wide Web at www.lexmark.com/support. Remote technical supportis provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty We do not warrant uninterrupted or error-free operation of any product. Warranty service does not include repair of failures caused by: — Modification or attachments — Accidents or misuse —Unsuitable physical or operating environment — Maintenance by anyone other than Lexmark or a Lexmark authorized servicer — Operation of a product beyond the limit of its duty cycle — Use of printing media outside of Lexmark specifications —Supplies (such as ink) not furnished by Lexmark — Products, components, parts, materials, software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJ ECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the productthat caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
cannot print a fax or received fax has poor print quality 68 cannot print from digital camera using PictBridge 61 cannot scan to application 67 cannot send or receive fax 67 cards memory 36 printing 32 carrier jam error 72 cartridge error 71 cartridge missing error 72 cartridge, print aligning 54 cleaning 54 installing 52 preserving 56 removing 52 wiping 55 change paper or photo size setting error 72 change paper size setting error 74 cleaning print cartridge nozzles 54 coated paper, loading 27 collating copies 34 color ink low 72 computer not connected error 73 Contact Information tab 23 contents, box 13 control panel 14 Copy menu 16 navigating menus 16 Photo Card menu 16 using 15 copier does notrespond 64 Copy menu 16 copy options making copy lighter or darker 43 setting quality 43 specifying size of paper loaded 43 copy troubleshooting copier does notrespond 64 partial document or photo copies 65 poor copy quality 64 scanner unit does not close 64 copying 42 4x6 photos 42 cloning an image 44 enlarging an image 43 making copy lighter or darker 43 reducing an image 43 repeating an image 44 setting copy quality 43 specifying size of paper loaded 43 customizing settings copy 43 scan 46 custom-size paper, loading 29
display 14 documents faxing using the software 50 loading on scanner glass 30 printing 31 scanning images for editing 48
scanning text for editing (OCR) 48 scanning to e-mail 47 DPOF settings 39
editing document text (OCR) 48 photos 24 scanned images 48 emission notices 76, 77 enlarging an image 43 envelopes loading 28 printing 33 error messages alignment problem 71 carrier jam 72 cartridge error 71 cartridge missing 72 change paper or photo size setting 72 change paper size setting 74 color ink low 72 computer not connected 73 could not detect a proof sheet 72 insert camera/memory card 73 invalid photo/paper size selection 73 load paper 73 no images have been selected 73 no photo files found 73 no photo/paper size selection has been made 73 no proof sheet information 73 only one device or media card allowed 74 paper jam 72 paper skewed 74 PictBridge communications error 74 please remove camera to use memory card 74 problem reading memory card 74 some photos removed from card by host 74 error messages on display 70 FastPics 26 Fax button 19 fax troubleshooting cannot print a fax or received fax has poor print quality 68 cannot send or receive fax 67 received fax is blank 68 faxing receiving using the software 50 sending using the software 50 using Imaging Studio 67
FCC notices 76 finding information 9 publications 9 Web site 10,12
glossy paper, loading 27 graphics, editing 24 greeting cards loading 28 printing 32
IWantTo menu 24 Imaging Studio buttons Browse photos 19 Copy 19 Fax 19 Maintain/Troubleshoot 19 Print album page 19 Printphotos 18 Scan 19 Scan &edittext (OCR) 19 Share photos 19 Tips 19 Use memory card photos 19 using 18 Web site 19 Imaging Studio, using 18 improving print quality 54, 61 incorrect language appears on display 58 index cards loading 28 printing 32 information, finding 9 ink level, checking 22 insert camera/memory card error 73 inserting memory cards 36 PictBridge-enabled digital camera 37 installing print cartridge 52 printer software 74 invalid photo/paper size selection 73 iron-on transfers, loading 28 jams and misfeeds troubleshooting banner paper jams 69 paper jam in paper support 68 paper jam in printer 68 paper or specialty media misfeeds 69 printer does not feed paper, envelopes, or specialty media 69
labels, loading 29 landscape orientation, selecting 24 last page first 35 layout, selecting 24 load paper error 73 loading banner paper 30 coated paper 27 custom-size paper 29 documents on the scanner glass 30 envelopes 28 glossy paper 27 greeting cards 28 index cards 28 iron-on transfers 28 labels 29 paper 27 photo cards 28 photo paper 27 photos on the scanner glass 30 postcards 28 transparencies 29
magazine articles, loading on the scanner glass 30 Maintain/T roubleshoot button 19 link 22 Maintenance tab 23 memory card inserting 36 transferring photos from 37 memory card cannot be inserted 70 memory card slots 14 memory card troubleshooting error messages on display 70 memory card cannot be inserted 70 nothing happens when memory card is inserted 70
newspapers, loading on the scanner glass 30 no images selected error 73 no photo files found error 73 no photo/paper size error 73 no proof sheet information error 73 noise emission levels 77 nothing happens when memory card is inserted 70 notices 76, 77, 78, 79 N-up feature 34
OCR, editing document text 48 only one device or media card allowed 74 ordering supplies 56
orientation, changing landscape 24 portrait 24
page does not print 59 paper exittray 14 paper guide 14 paper jam error 72 paper jam in paper support 68 paper jam in printer 68 paper or specialty media misfeeds 69 Paper Setup tab changing orientation 24 changing paper size 24 paper sizes, specifying 24 paper skewed error 74 paper support 14 paper type, changing 31 paper, loading 27 partial document or photo copies 65 partial document or photo prints 64 partial document or photo scans 67 parts control panel 14 display 14 memory card slots 14 paper exittray 14 paper guide 14 paper support 14 PictBridge port 14 power supply 15 print cartridge carrier 14 scanner glass 14 scanner support 14 scanner unit 15 top cover 14 USB port 15 Photo Card menu 16 photo cards, loading 28 Photo Editor, using 24 photo paper, loading 27 photos adding text captions 40 album page 40 browsing and selecting from computer 37 copying 4x6 photos 42 editing 24 loading on the scanner glass 30 printing 39 printing borderless 39 printing from a Web page 32 printing from Imaging Studio 39 printing from PictBridge-enabled digital camera 37 printing using the proof sheet 38 scrapbook page 40 photos removed from card by host 74 PictBridge communications error 74 PictBridge port 14
PictBridge-enabled camera, printing photos from 37 please remove camera to use memory card 74 poor copy quality 64 poor quality at the edges of the page 63 poor scanned image quality 66 poor text and graphic quality 62 portrait orientation, selecting 24 postcards loading 28 printing 32 power button is not lit 58 power supply 15 previewing photos from the computer 21 Print album page button 19 print cartridge aligning 54 cleaning 54 installing 52 preserving 56 removing 52 wiping 55 print cartridge carrier 14 print cartridge nozzles, cleaning 54 Print Layout tab changing documenttype 24 duplexing 24 Print photos button 18 Print Properties IWantTo menu 24 opening 23 Options menu 24 Paper Setup tab 24 PrintLayouttab 24 Print Properties tabs 24 Quality/Copies tab 24 Save Settings menu 23 print quality, improving 54, 61 print speed is slow 63 print troubleshooting improving print quality 61 partial document or photo prints 64 poor quality atthe edges ofthe page 63 poor text and graphic quality 62 print speed is slow 63 printer does not print or respond 64 printer does not feed paper, envelopes, or specialty media 69 printer does not print or respond 64 printer software reinstalling 74 removing 74 using 18 Printer Status dialog 22 printing borderless photos 39 cards 32 changing paper type 31 collated copies 34 document 31 envelopes 33 greeting cards 32 index cards 32 last page first 35 multiple pages on one sheet 34 photos 39 photos from PictBridge-enabled digital camera 37 photos from the computer 39 photos stored on a memory device 39 photos using FastPics 39 photos using the proof sheet 38 postcards 32 reverse page order 35 transparencies 33 using DPOF settings 39 Web page, photos only 32 Web page, text and photos 31 Web page, textonly 31 problem reading memory card error 74 proof sheet, using 38 publications, finding 9 Quality/Copies tab 24
received fax is blank 68 receiving a fax using the software 50 recycling Lexmark products 57 WEEE statement 78 reducing an image 43 removing print cartridge 52 repeating an image 44 reverse page order 35
safety information 2 Saved Images tab Creative Tasks section 21 Open With section 21 Photo Prints section 21 Preview section 21 using 21 Scan button 19 Scan & edit text (OCR) button 19 scan troubleshooting cannot scan to application 67 partial document or photo scans 67 poor scanned image quality 66 scan was not successful 66 scanner does notrespond 65 scanning takes too long or freezes the computer 66
scan was not successful 66 scanner does notrespond 65 scanner glass 14 cleaning 56 loading documents 30 scanner support 14 scanner unit 15 scanner unit does notclose 64 scanning customizing settings 46 documents or images for e- mailing 47 editing images 48 from magazines or newspapers 49 saving scanned image 46 text and graphics document 46 text for editing (OCR) 48 text-only document 45 using the control panel 45 Scanning & Copying tab Copy section 20 Creative Tasks section 21 Preview section 21 Scan section 20 using 20 scanning takes too long or freezes the computer 66 scrapbook page, creating 40 setup troubleshooting cannot print from digital camera using PictBridge 61 incorrect language appears on display 58 page does not print 59 power button is not lit 58 software does notinstall 58 Share photos button 19 software AlIn-One Center 20 FastPics 26 Imaging Studio 18 Photo Editor 24 Print Properties 23 removing and reinstalling 74 Solution Center 22 using 18 Web Toolbar 25 software does not install 58 Solution Center Advanced tab 23 Contact Information tab 23 How To tab 22 Maintenance tab 23 opening 22 Printer Status dialog 22 Troubleshooting tab 22 using 22 supplies, ordering 56
text captions, adding 40
Tips button 19 top cover 14 transferring photos to computer 37 transparencies loading 29 printing 33 Troubleshooting tab 22 troubleshooting, copy copier does notrespond 64 partial document or photo copies 65 poor copy quality 64 scanner unit does notclose 64 troubleshooting, error messages alignment problem 71 carrier jam 72 cartridge error 71 cartridge missing 72 change paper or photo size setting 72 change paper size setting 74 color ink low 72 computer not connected 73 could not detect a proof sheet 72 insert camera/memory card 73 invalid photo/paper size selection 73 load paper 73 no images have been selected 73 no photo files found 73 no photo/paper size selection has been made 73 no proof sheet information 73 only one device or media card allowed 74 paper jam 72 paper skewed 74 PictBridge communications error 74 please remove camera to use memory card 74 problem reading memory card 74 some photos removed from card by host 74 troubleshooting, fax cannot print a fax or received fax has poor print quality 68 cannot send or receive fax 67 received fax is blank 68 troubleshooting, jams and misfeeds banner paper jams 69 paper jam in paper support 68 paper jam in printer 68 paper or specialty media misfeeds 69 printer does not feed paper, envelopes, or specialty media 69 troubleshooting, memory card error messages on display 70 memory card cannot be inserted 70 nothing happens when memory card is inserted 70 troubleshooting, print improving print quality 61 partial document or photo prints 64 poor quality at the edges of the page 63 poor text and graphic quality 62 print speed is slow 63 printer does not print or respond 64 troubleshooting, scan cannot scan to application 67 partial document or photo scans 67 poor scanned image quality 66 scan was not successful 66 scanner does notrespond 65 scanning takes too long or freezes the computer 66 troubleshooting, setup cannot print from digital camera using PictBridge 61 incorrect language appears on display 58 page does not print 59 power button is not lit 58 software does not install 58
USB port 15 Use memory card photos button 19
Web page printing only the photos 32 printing only the text 31 printing text and photos 31 Web site button 19 finding 10, 12 Web Toolbar printing only the photos from a Web page 32 printing only the text from a Web page 31 printing text and photos from a Web page 31 using 25
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