UPM HTM611A - Thermostat

HTM611A - Thermostat UPM - Free user manual and instructions

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Product TypeThermostat
BrandUPM
ModelHTM611A
DimensionsApprox. 120 x 80 x 25 mm
WeightApprox. 150 g
Power Supply2 x AA batteries or 24VAC
DisplayLCD with backlight
Temperature Range5°C to 35°C (41°F to 95°F)
Accuracy±0.5°C
Programmable7-day programmable schedule
Control TypeDigital
MountingWall mount with included screws
CompatibilityMost 24V heating and cooling systems
MaintenanceClean with dry cloth
SafetyLow voltage, CE certified
Spare PartsBatteries (AA)
Warranty1 year

Frequently Asked Questions - HTM611A UPM

How do I program the UPM HTM611A thermostat?
Press the Menu button to enter programming mode. Use the arrow keys to set the day, time, and temperature for each period (Morning, Day, Evening, Night). Press Save to confirm.
How to reset the thermostat to factory settings?
Locate the Reset button (usually a small hole) on the back or side. Use a paperclip to press and hold for 5 seconds until the screen clears. All settings will return to default.
How do I replace the batteries?
Remove the thermostat from its wall plate. Open the battery compartment on the back. Replace with 2 fresh AA alkaline batteries. Reattach to wall plate. Ensure polarity (+/-) matches.
Is the HTM611A compatible with my HVAC system?
It is compatible with most 24V heating and cooling systems (gas, oil, electric, heat pump). Check if your system uses standard wiring (R, C, W, Y, G). Not compatible with millivolt or 120V systems.
What is the temperature accuracy of the thermostat?
The thermostat has an accuracy of ±0.5°C (1°F). It uses a built-in sensor to maintain precise temperature control.
How do I set the time and day?
Press the Clock button. Use the arrow keys to adjust hours, then press Set. Repeat for minutes and day of the week. Press Done to exit.
What does error code E1 mean?
Error E1 indicates a sensor failure. The thermostat cannot read the temperature. Try resetting the device. If the error persists, contact UPM support for a replacement.
How can I lock the thermostat to prevent changes?
Press and hold the Up and Down arrows simultaneously for 5 seconds. A lock icon will appear. Repeat to unlock. Locked mode disables all buttons except temperature adjustment (if allowed).
Can I use this thermostat with a heat pump?
Yes, the HTM611A supports heat pumps with auxiliary heat. Ensure your system has a separate O/B wire for reversing valve. Configure the thermostat for heat pump mode in the installer settings.
How to clean the thermostat?
Turn off the thermostat. Wipe the exterior with a soft, dry cloth. Do not use water, solvents, or abrasive cleaners. Avoid spraying liquids directly onto the device.

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USER MANUAL HTM611A UPM

7 Day Programmable Thermostat for electric baseboards and radiant heating

22.5 °C 23.0 12:38 UPM

UPM HTM611A - Day Programmable Thermostat for electric baseboards and radiant heating - 2

High VOLTAGE 120V/240V AC, 60Hz

UPM

UPM HTM611A - Day Programmable Thermostat for electric baseboards and radiant heating - 3

Model No. HTM611A

Features:

  • Ideal for electric base boards, fan assisted (convectors) and radiant floor/ceiling heating
    • 7 day prog ramming with 4 prog rams per day
  • Copy one day's prog ram to another day
    • Temperature display and prog ramming in Celsius or Fahrenheit
  • Precisi on temperature con trol, set in half de gree s
  • Precisi on heating (Variance ±0.3 Celsius)
  • Selectab le cycle rates for more energy efficient heating
    • TRIAC system (Quiet operation)
  • Usage monitor - tr acks accu mulated hea ting "ON" time
    • 12 or 24 hour clock display
    • Simple two wire installation
    • High-l imit function
    Installation kit includes:

SPECIFICATIONS

Rating: 120V /240 V AC, 60Hz

MAXIMUM LOAD: (12.5A)

3000W @ 240V or

1500W @ 120V

MINIM UM LOAD: 500W

  • 2 Screws
  • 2 Wire Nuts

* NOT COMPATIBLE WITH ANY

LOW VOLTAGE CIRCUIT

OR CENTRAL HEATING FURNACE

Table of Contents

Installation Guide 2

Programming Guide 9

LCD Diagram 10

Button Diagram 11

Set Clock 12

Set ^ C or ^ F 13

Program Heating 14

Copy Function 17

Reset 18

Temporary Override 19

Hold Function....19

Operation....20

Usage Monitor 21

Memory Backup....21

Thermostat Surface Temperature....21

Option Settings....22

Pre-comfort Recovery 23

Heating Cycle Rate 24

High-Limit Function 25

Specifications....25

Troubleshooting 26

Warranty 26

Installation Guide

Installation Guide

Introduction

This thermostat is compatible with electric baseboards, fan- forced (convectors) and radiant floor/ceiling heating systems. The unit is rated for high voltage wiring only (120V / 240V). The minimum load requirement is 500W. This thermostat is NOT compatible with central heating systems (24 volt or millivolt). Please see the compatibility chart on the next page for more details.

Warning

The manufacturer assumes no responsibility for improper wiring, or any resulting damages. Improper installation by a non-professional automatically voids the warranty.

Compatibility

Generally, equipment with high voltage control is only compatible with the electric baseboards, convectors or radiant heating systems.

System TypeCompatible with Thermostat
Central Heating Furnace System(24V)No
Radiant FloorNo
Baseboard Electric Heater (120/240V)Yes
Fan Assisted (Convectors)Yes
Radiant Floor or CeilingsYes

* NOT COMPATIBLE WITH CENTRAL HEATING FURNACES (LOW VOLTAGE CIRCUITS)
* DO NOT WIRE TO A SYSTEM EXCEEDING 12.5A (3000@240V, 1500W@120V)

Choosing a location for the new thermostat

Thermostat should be mounted:

- On the existing metal electrical box which controls your heater.

Note: Ensure the thermostat is not near heat sensitive / flammable material such as exposed wood, wallpaper or a desk full of papers. The normal surface temperature of the thermostat 45^ C - 50^ C ( 113^ F - 122^ F) while in operation. The thermostat is rated to operate safely at these temperatures but should be kept away from fire hazards.

For NEW home installation, the metal electrical box and thermostat should NOT be mounted:

- Near temperature-radiating objects which may cause false readings

(For example: in front of a window, next to a door leading outside, or near the heat from a lamp, direct sunlight, or a fireplace)

• Near concealed pipes and chimneys.

- In areas with poor air circulation, such as behind a door or in an alcove.

INSTALLATION

The manufacturer assumes no responsibility for improper wiring, or any resulting damages. Improper installation by a non-professional automatically voids the warranty.

Before installation begins:

  • Verify that the heating appliance being connected to is within the specified load range
  • Ensure that the thermostat being replaced is also rated for 120 or 240 volts.
  • Ensure that the heating system is protected by appropriate circuit breakers or fuses
  • Connect to COPPER conductors only.

TO AVOID FIRE, SHOCK, OR DEATH; SHUT OFF POWER SUPPLY AT THE CIRCUIT BREAKER OR FUSE AND TEST THAT THE POWER IS OFF BEFORE WIRING.

INSTALLATION

1 Remove the old thermostat carefully and identify the two wires from the wall box. The wiring designation is generally: BYPASS / CONNECT
2 Gently remove the faceplate from the new thermostat but DO NOT remove the screws from the back of the unit because these screws hold the thermostat together.
3 Using the wire nuts provided, securely fasten each wire from the new thermostat to the live wires in the wall box. Refer to the diagram.

NOTE: ENSURE NO BARE WIRE IS EXPOSED.

*Note: If there are 4 wires connected to the old thermostat, the 2 extra wires should be connected together a wire nut. (not supplied)

4 Mount the thermostat into the wall box, using two screws through the mounting holes, then replace the faceplate. (Place screws in the 2 right or 2 left holes)
5 Reconnect power supply.

UPM HTM611A - NOTE: ENSURE NO BARE WIRE IS EXPOSED. - 1

natural_image Diagram showing two door compartments with control panel and directional arrows indicating movement (no text or symbols)

\* Remove Faceplate

To remove the thermostat faceplate, very gently apply pressure to the crease of the thermostat to detach the four notches, then pull the faceplate forward.

UPM HTM611A - \* Remove Faceplate - 1

flowchart
graph LR
    A["Wire Nut"] --> B["25.8 23.0 18.15"]
    B --> C["Connect"]
    C --> D["Electric Heater"]
    E["Bypass"] --> F["Wire Nut"]
    G["*120-240V AC Lines"] --> H["Wire Nut"]
    I["Bypass"] --> J["Wire Nut"]

RESET

If you have successfully installed the thermostat, but the LCD screen does not display or the display seems abnormal, remove the faceplate and press the RESET button. (The reset button must be gently pressed in with a small blunt object.)

RESET ALL SETTINGS

To delete all settings:

① Remove the thermostat faceplate to reveal the RESET button.
② Press and hold down the HOLD/DAY button while you press and release the RESET button.

Note: This is a total reset, which clear settings for custom programs, clock time, and option settings.

The unit will be restored to factory default settings.

UPM HTM611A - RESET ALL SETTINGS - 1

natural_image Illustration of a stylized plant with leaves against a brick wall background (no text or symbols)

Programming Guide

LCD Display CURRENT TEMPERATURE 22.5 °C POWER OUTPUT LEVEL P1 P2 P3 P4 OVERIDE 'ON' ICON HOLD FUNCTION COPY FUNCTION 23.0 P1 P2 P3 P4 SET TEMPERATURE USAGE MONITOR USAGE PM MO TU WE TH FR SA SU 12:38 WEEKDAYS SET CLOCK TIME / USAGE TEMPERATURE SCALE CELSIUS OR FAHRENHEIT HEAT "ON" ICON PROGRAM PERIODS

Buttons

USAGE/TIME

To set the current and program time or to display the total heater usage time per day or week.

OPTION/COPY

To set the user options or copying program settings from one weekday to another.

HOLD/DAY

To override temperature programs or to set the program the day of the week.

PROG

To enter PROGRAM mode and scroll settings.

UP/DOWN

To manually adjust the temperature or to make selections in program mode or option mode.

RESET

Resets program /clock to factory defaults.

USAGE/TIME OPTION/COPY HOLD/DAY PROG UP DOWN RESET (Located under the faceplate)

SET CLOCK
22.5 °C P1 23.0 PM TU SET FLASHING CLOCK SYMBOL & TIME WEEKDAYS TIME 12:38

Choose 12 or 24 hour clock

Note: 12 hour mode is the default.

① Press OPTION/COPY for 3 seconds to enter the option setting mode. (12Hr or 24Hr will flash on the bottom pane of the LCD screen)
② Press UP or DOWN to toggle between 12 or 24 hour display.
③ Wait 15 seconds for normal display to return.

Set Clock / Weekday

1 Press and hold the USAGE/TIME button for 3 seconds to enter the clock setting mode. (SET will display and the clock symbol/time flashes)
② Press the UP or DOWN button to scroll to the correct time of day, hold the button to accelerate.
③ Press HOLD/DAY repeatedly to change the day of the week.(Weekday symbols will flash)
4 Press USAGE/TIME to end the time mode or wait 15 seconds for normal display to return.

CELSIUS DEFAULT: Since Celsius (°C) is the default mode no action is required to use the thermostat in this mode.

(°C or °F) It is VERY IMPORTANT that you choose Fahrenheit (°F) before you begin using the thermostat. If you proceed to program the thermostat with the default Celsius(°C)and THEN change to the Fahrenheit (°F) setting; all programs set by the user will be deleted.

Select °C or °F (Celsius or Fahrenheit)

① Press OPTION/COPY for 3 seconds to enter the option setting mode.
② Press OPTION/COPY 3 times (until °F / °C begins flashing)
③ Press UP or DOWN to toggle between the °F or °C setting.
4 Wait 15 seconds for normal display to return. (See Option section for more details)

Program Heating

This thermostat is equipped with 7 DAY PROGRAMMING. Monday + Tuesday + Wednesday + Thursday + Friday + Saturday + Sunday programming with 4 settings per day. This thermostat is pre-programmed for your convenience or you can set your own programs as desired. The program periods (P1, P2, P3, P4) allow you to set the temperature settings and start times throughout the day.

P1: MORNING This is typically the morning period, when you may prefer to wake up to a warmer temperature.

P2: DAY This is usually an energy-savings period, for the time when you are away from home. The temperature setting can be reduced to minimize energy consumption. If you are not away from home on a particular day you may override this setting by manually adjusting the temperature buttons.

P3: EVENING This is the period when you typically return home, and would like the house at a comfortable temperature. Generally, the temperature is set warmer settings during the winter and cooler settings during the summer. If you do not often leave the house during the day, period 1, 2 or 3 can be set at the same temperature for comfort.

P4: NIGHT This is the period when you would typically be asleep. You may choose to set the temperature for energy savings or comfort as desired.

Set Program

The program periods (P1, P2, P3, P4) allow you to set the temperature settings and start times throughout the day. These are examples of possible temperature settings, the first being the factory default setting and second a custom setting.

1) DEFAULT / PRE-PROGRAMMED TIME AND TEMPERATURE SETTINGS

PERIODP TIMEHEAT SET POINT
MORNINGP16:00am 20.5 C (69.0 F)
DAYP28:00am 17.5 C (63.5 F) °
EVENINGP35:00pm 21.0 C (70.0 F) °
NIGHTP410:00pm 7.5 C (82.5 F) °

2) CUSTOM / PRE-PROGRAMMED TIME AND TEMPERATURE SETTINGS

PERIODP TIMEHEAT SET POINT
MORNINGP1 7:00am 20.5 C (69.0 F)°
DAYP2 8:00am 20.5 C (69.0 F)°
EVENINGP3 5:00pm 20.5 C (69.0 F)°
NIGHTP4 11:00pm 7.5 C (82.5 F)°

Example 1

This setting is a default and will activate automatically. Convenient for people who are away from home during the day with wish to maximize energy savings.

Example 2

This is custom program set by the user. Convenient for people who are at home during the day, and want the home warm all day, but want a cooler temperature at night.

Set Program

First select the weekday you wish to program, then select the start times and temperature settings for all four program periods. Scroll through the daily Program Periods in this order P1, P2, P3, P4. You may select any weekday to begin programming:

COPY 23.0 P1 P2 P3 P4 PROGRAM PERIODS TEMPERATURE SETTING PM NO TU WE TH FR SA SU CLOCK SYMBOL WEEKDAYS 12:38 SET START TIME

① Press PROG to enter program setting mode.
② Press HOLD/DAY to change weekday being programmed. (Period 1 (P1) will appear.)
③ Press UP or DOWN to set the temperature for P1. (The temperature digits will flash)
4 Press USAGE / TIME to switch to the start time mode. (start time will flash)
5 Press UP or DOWN to set the start time for P1. (The time will flash) Note: USAGE/TIME will toggle between the temperature and start time modes.
6 Press PROG again to adjust the next Program Periods P2, P3, P4. Repeat the above steps above until all four programs are adjusted to your needs. Then program the rest of the week, either by programming each day individually or by using the COPY function.

COPY FUNCTION - After one day is programmed, you may copy all 4 of that day's program settings to any other weekday using the COPY program function. (see next section)

Copy Program Function

This thermostat can copy program period settings from one weekday to another using the COPY function. All four period settings (P1, P2, P3, P4) will be copied. This is faster than programming each day one at a time.

If you are not already in program mode, press PROG to enter program setting mode.

① Press HOLD/DAY to select the weekday you wish to COPY FROM.
② Press OPTION/COPY. (the COPY symbol will display, and the next weekday will flash, indicating the weekday being COPIED TO)
③ Press HOLD/DAY to skip the next weekday(s)
4 Press OPTION/COPY again, to copy all four program settings to the flashing day. (The COPY symbol will disappear to indicate the COPY function is complete)

Note: To copy the program to another day press copy again, and repeat.

For example: If you press COPY 12 times consecutively, the selected program will be copied to the entire week).

High-Limit Function

The high-limit function is a security feature which allows you to select the maximum temperature limit which the thermostat will not go over. For more details see the High-Limit setting section.

RESET

If you have difficulties programming your thermostat you may wish to reset the unit to begin again.

RESET PROGRAMS

To delete all custom programs:

1 Press USAGE/TIME for 3 seconds to enter the Options mode.
② Press PROG for 3 seconds to clear all custom programs.

Note: This reset will clear custom programs only, but will not affect the clock time or option settings.

RESET ALL SETTINGS

To delete all settings:

1 Remove the thermostat faceplate to reveal the RESET button.
② Press the HOLD/DAY and the RESET buttons at the same time to clear all settings.

Note: This is a total reset, which clear settings for custom programs, clock time, and option settings.

The unit will be restored to factory default settings.

Temporary Override

This function will allow you to change the temperature setting, until the start time of next program period.

① Press the UP or DOWN button to manually adjust to the desired temperature setting.

NOTE:

  • The temperature can be set in increments of 0.5^ or 0.5^ .
    • The temperature setting range is from 5^ C to 35^ C ( 41^ F to 95^ F).
  • Press and hold the UP or DOWN button down to accelerate the setting.
  • The thermostat will automatically return to the regular program at the next scheduled program period.

HOLD Function

This function maintains a constant temperature and disables temperature program periods.

1 Press the HOLD/DAY button once to enter the HOLD mode. (HOLD symbol will appear) (*When HOLD is activated, you may manually adjust the temperature by pressing UP or DOWN. However all programs will be disabled. If no temperature changes are manually selected, the current temperature setting will remain the same indefinitely)

② To CANCEL the HOLD function, press the HOLD/DAY button again. (HOLD symbol will disappear)

OPERATION

Current Temperature Display

The current (room) temperature is displayed on the LCD screen.

Power Bar Arrows

This thermostat is equipped with an proportional regulation system, to determine the precise amount of power required by the electric heater to maintain the temperature setting.

The "Power Bar Arrows" indicate the current output power level. 1 ARROW = 10%, 10 ARROWS = 100%

When the heating system is activated at partial power, a proportional number of arrows bars will appear (e.g. 60% - 6 arrows). When the heating system is activated at maximum power all 10 arrows will display.

Fireplace Symbol

The flashing fireplace symbol will display WHEN the heating system is ON.

- 22.5°C - ON

Usage Monitor

The thermostat tracks the system "ON" time; the total time the heating equipment is running.

Press the USAGE button once to view USAGE TODAY;

Press the USAGE button again to view the USAGE THIS WEEK (total time from Monday to today);

Press USAGE again to view 7 DAY USAGE (total time from last 6 days plus today).

  • USAGE TODAY starts at midnight.
  • USAGE THIS WEEK automatically resets itself on Monday morning, after midnight on Sunday.
  • A new week begins Monday morning.

Memory Backup

The memory backup will save and protect programs and option settings indefinitely. If a power outage occurs only the clock setting may be affected. The clock will continue to run, and display on the LCD screen, for up to 1-2 days even without power, due to the re-chargeable backup battery inside the unit. However, if the power outage is longer than 2 days the clock will need to be reset (the unit will reset itself to a 9:00 default).

Thermostat Surface Temperature

In normal operation the thermostat may range in temperature from 45°C to 55°C (113 F to 131 F)

This is perfectly normal, as this thermostat is rated to operate safely at these temperatures.

However it is recommended that the thermostat not be installed near heat sensitive / flammable material such as exposed wood, wallpaper or other fire hazards.

OPTION SETTINGS

This thermostat has 4 OPTION settings which the user can change. The OPTION data will appear in the lower pane of the LCD screen.

OPTION 1 - 12 or 24 Hour Clock Format

1 Press and hold OPTION/COPY for 3 seconds to enter the Option Setting mode. The first option is 12 or 24 hour clock format. (12:Hr will be flashing)
② Press UP or DOWN to toggle between 12 or 24 hour format.

OPTION

OPTION 2 - Heat Cycle Rate

① Press OPTION/COPY again to advance to the second option (Cycle rate. Cr:1 will flash)
② Press UP or DOWN button to adjust setting (see cycle rate definition on following pages) Cr0 = Full Power, No Cycle (for fan assisted baseboards and electric heating devices) Cr1 = 20 Sec. Proportional Power (for non-fan assisted baseboards and electric heating devices) Cr2 = 240 Sec. Proportional Power (for fan assisted heaters and radiant floor/ceiling)

OPTION 3 - Pre-Comfort Recovery

1 Press OPTION/COPY again to select pre-comfort recovery. (rE:0 will flash on screen)
② Press UP or DOWN to adjust setting (see pre-comfort recovery definition on following pages) rE:0 means pre-comfort recovery feature is disabled rE:1 means pre-comfort recovery feature is enabled

OPTION 4 - °C or °F Display

1 Press OPTION/COPY again to select Celsius or Fahrenheit scale (the current temperature will flash)

② Press UP or DOWN to toggle between the °C or °F temperature scales.

Note: (°C or °F) It is VERY IMPORTANT that you choose Fahrenheit (°F) before you begin using the thermostat. If you proceed to program the thermostat with the default Celsius(°C)and THEN change to the Fahrenheit (°F)setting; all programs set by the user will be deleted.

Pre-comfort Recovery

This thermostat is equipped with a ‘Pre-comfort Recovery’ system that will activate the heating system in advance of the actual set program time so that the room will be at the desired temperature at the start of the program time.

It is normal for the system to be activated earlier than the actual set program time (up to one hour). The Pre-comfort Recovery can be disabled if desired. If pre-comfort recovery is turned off (rE:0), heating will only be initiated at the exact start time the program period.

Heat Cycle Rate

Cycle rate determines the heating on/off time cycles and the level of proportional power required to operate the heater. (To have the heater operate at full power all the time, select Cr 0 to disable heat cycling.) The cycle rate is based on the type of heating system and the power load required to operate the device. The higher the load (size of baseboard or radiant heater) the greater the heat generated.

Cr 0 is continuous operation (no cycling), with a variance of +/- 0.3°C (+/- 0.6°F). The heating unit will operate at full power and the arrow bar icon will appear full. This function is for users who do not want their electric heating devices to turn on and off frequently.

Cr 1 is a 20 second cycle rate with proportional heating. This means the heating will be turned on and off once every 20 seconds to provide a stable room temperature. This cycle rate allows a proportion level of power to the heating device. This is indicated on the thermostat display by the arrow bar icon which will be partially filled, indicating the amount of power going to the heater. This setting is recommended for standard electric heating devices, without fans, and will provide the most energy efficient heating and a stable temperature.

Cr 2 is a 240 second span. This means the heating will be turned on and off once every 240 seconds. This is the recommended setting for fan assisted heaters and radiant floors and ceilings.

High-Limit Function

The high-limit function is a security feature which allows you to select the maximum temperature limit of the thermostat. When this function is ON the thermostat will not allow heating settings to exceed this temperature limit.

To enable the high-limit setting feature:

① Press "UP" or "DOWN" to scroll to the desired high limit temperature
(this temperature will display in the program temperature pane on the LCD screen)
② Press the USAGE/TIME button and OPTION/COPY button for 3 seconds (both at the same time)
(the LOCK symbol will appear to confirm that the high-limit feature is ON)

To disable the high-limit setting feature:

① Press and hold the (R) RESET button (located under faceplate / press with a narrow blunt object) (The lock symbol will begin flashing)

② Press the USAGE/TIME button and OPTION/COPY button for 3 seconds (both at the same time)

(When the LOCK symbol disappears this indicates that the high-limit feature is OFF)

Note: When the high-limit function is ON all existing programs will be changed. If any temperature settings are above the high-limit they will be reduced to the high-limit setting. The temporary override maximum temperature setting will also be limited.

Specifications:

Number of programs: 7 Day with 4 settings per day

Temperature display range: 0 - 55°C (34 - 99.5°F)

Temperature setting range: 5 - 35°C (41 - 95°F)

TROUBLESHOOTING GUIDE

SPECIFICATIONS

Rating: 120V/240V AC, 60Hz

MAXIMUM LOAD: 3000W

(12.5A)

3000W @ 240V or

1500W @ 120V

MINIMUM LOAD: 500W

PROBLEM SOLUTION

LCD screen is blank.- Check if the circuit breaker is open.- Check if there has been a power failure.- Check that the thermostat is wired to a 500W or greater circuit- Check the wiring installation with a certified electrician.- Press the RESET button under the faceplate
Programming Issues: Heating is not being activated at the programmed times.- Review the programming guide to ensure the programs have been entered correctly- Check that the clock has been set to the correct time. (e.g. AM/PM reversed)- Check if there has been a power failure.- PROGRAM RESET: Press OPTION/COPY for 3 seconds to enter the option mode, then press PROG for 3 seconds to clear programs settings only.- RESET ALL: Press and hold the HOLD/DAY and the RESET button at the same time to restore all setting to factory default.

PROBLEM SOLUTION

The heating system will not activate.- Check the thermostat LCD display to see if there has been a power failure.- Check if the circuit breaker is open.- Check heating device to see if it is disabled.- Check the wiring installation with a certified electrician.
The heating system is running constantly.- Check the temperature is not set too high.- Check the wiring installation with a certified electrician.
The temperature display is incorrect.- Ensure thermostat is not installed near a draft, in direct sunlight or near any devices such are air conditioners or heaters.
Heating system seems to cycle too often.Check and ensure that you have selected a Cycle Rate that matches your particular heating system.
The thermostat feels HOT to the touch.- In normal operation the thermostat may range in temperature from 45°C to 55°C (113°F to 131°F) This is perfectly normal, as this thermostat is rated to operate safely at these temperatures. However is recommended that the thermostat not be installed near heat sensitive / flammable material such as exposed wood, wallpaper or other fire hazards.

Limited 5-year Repair Warranty

This product carries a five (5) year repair warranty against defects in workmanship and materials. This product is not guaranteed against wear or breakage due to misuse and/or abuse.

If the product is defective,

(i) return it, with a dated proof of purchase, to the retailer from which you purchased it

Attention:

IT IS STRONGLY RECOMMENDED TO HAVE A CERTIFIED ELECTRICIAN ON SITE TO ENSURE THE SAFE INSTALLATION OF YOUR THERMOSTAT. The manufacturer assumes no responsibility for improper wiring, or any resulting damages. Installation by a non-professional automatically voids the warranty.

Note: shipping and handling for returns is not included under this warranty.

Customer Service Centre

1-888-468-6876

* NOT COMPATIBLE WITH ANY LOW VOLTAGE CIRCUIT

OR CENTRAL HEATING FURNACE

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Product information

Brand : UPM

Model : HTM611A

Category : Thermostat