DVI-PROWALL-4X - Switch Avenview - Free user manual and instructions
Find the device manual for free DVI-PROWALL-4X Avenview in PDF.
| Product Type | 4 Display Videowall Processor with Audio Support and Rotation |
| Model | DVI-PROWALL-4X (also known as DVI-VIDEOWALL-4HD) |
| Brand | Avenview |
| Input Connectors | 1x DVI-D (Dual Link), 1x USB Type A, 1x RJ45 (Ethernet) |
| Output Connectors | 4x DVI-D, 1x L/R RCA Stereo Audio |
| Control Methods | IR Remote Control, Ethernet, USB (Virtual Com), Front Panel Buttons |
| Video Resolution Support | Up to 1920x1200@60Hz, 1600x1200@60Hz; supports PC resolutions up to WUXGA and HDTV up to 1080p |
| HDCP Compliance | Yes |
| Audio Support | Yes (when using HDMI source device) |
| Power Supply | 12V DC, 5A (60W) - adapter included |
| Power Consumption | Approximately 60W (based on adapter rating) |
| Enclosure Material | Metal case |
| Operating Temperature | 0°C to 50°C (based on manual recommendations) |
| Safety Certifications | FCC Part 15 |
| Warranty | 3 years (from original retail purchase) |
| Package Contents | 1x DVI-PROWALL-4X unit, Installation Software CD, IR Remote, 12V 5A Power Adapter, Power Cord, Left and Right Rack Ear Sets, User Manual |
| ESD Protection | Human body model ±19kV air-gap discharge, ±12kV contact discharge |
| Video Bandwidth | DVI Single-link 4.95Gbps, HDMI 2.25G to 6.75Gbps |
| Input Signal Type | DVI/HDMI |
| Firmware Upgradable | Yes, via USB or Ethernet |
| Layouts Supported | 1x1, 1x3, 1x4, 2x2, Mosaic, plus customizable via software |
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USER MANUAL DVI-PROWALL-4X Avenview
4 Display Videowall Processor with Audio Support and Rotation

Product Application & Market Sectors

Corporate

House Of Worship

Military Resident


Education Indust


Medical Aviation

TABLE OF CONTENTS
I.1 IMPORTANT SAFEGUARDS....3
1.2 SAFETY INSTRUCTIONS....3
1.3 REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC)......4
- INTRODUCTION AND FEATURES....5
2.1 PACKAGE CONTENTS....6
2.2 BEFORE INSTALLATION....7
2.2 CABLE SPECIFICATIONS....7
- INSTALLATION (DVI-PROWALL-4X)
3.1 APPLICATION DIAGRAM....9
3.2. PANEL DESCRIPTION....10
3.2.1 FRONT PANEL (DVI-PROWALL-4X) 10
3.2.2 REAR PANEL (DVI-PROWALL-4X) 10
-
SUPPORTED RESOLUTION....11
-
OPERATION (DVI-PROWALL-4X) 12
-
EDID LEARNING....22
SECTION I: GETTING STARTED
I.1 IMPORTANT SAFEGUARDS
Please read all of these instructions carefully before you use the device. Save this manual for future reference.
What the warranty does not cover
• Any product, on which the serial number has been defaced, modified or removed.
• Damage, deterioration or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
• Repair or attempted repair by anyone not authorized by us.
• Any damage of the product due to shipment.
- Removal or installation of the product.
- Causes external to the product, such as electric power fluctuation or failure.
• Use of supplies or parts not meeting our specifications.
• Normal wear and tear.
• Any other causes which does not relate to a product defect.
- Removal, installation, and set-up service charges.
1.2 SAFETY INSTRUCTIONS
The DVI-PROWALL-4X Display Videowall Processor has been tested for conformance to safety regulations and requirements, and has been certified for international use. However, like all electronic equipments, the DVI-PROWALL-4X should be used with care. Read the following safety instructions to protect yourself from
1.3 REGULATORY NOTICES FEDERAL COMMUNICATIONS COMMISSION (FCC)
This equipment has been tested and found to comply with Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user's authority to operate this equipment.
| Warning symbols | Description | |
![]() | ONLY USE THE PROVIDED POWER CABLE OR POWER ADAPTER SUPPLIED. DO NOT TAMPER WITH THE ELECTRICAL PARTS. THIS MAY RESULT IN ELECTRICAL SHOCK OR BURN. | |
![]() | DO NOT TAMPER WITH THE UNIT. DOING SO WILL VOID THE WARRANTY AND CONTINUED USE OF THE PRODUCT. | |
![]() | THE VIDEO BOARDS ARE VERY SENSITIVE TO STATIC. PLEASE ENSURE IF RACK MOUNTED OR INSTALLED ON A SURFACE, IT SHOULD BE IN A GROUNDED ENVIRONMENT. | |
2. INTRODUCTION
The DVI-PROWALL-4X aka (DVI-VIDEOWALL-4HD) 4-Display Video Wall Processor was designed to perform the dedicated function of a one input to 4 displays in different layouts. Enhanced with real time data/video Thru digital transmission processing chips for displaying content on your flat panel displays or projectors.
Bundled with its own control software the user can simply configure different layouts for any solution such as 1x1, 1x3, 1x4, 2x2 and mosaic. The DVI-PROWALL-4X can accept both DVI/HDMI source inputs/outputs, made with the embedded scaler that converts signals from either DVI/HDMI source to match the native resolution of monitors, flat panel displays, projectors connected to the 4 outputs connectors. Each output resolution can be selected fpr each display, also settings up to PC resolutions WUXGA (1920x1200).
The DVI-PROWALL-4X sends the input source video thru DVI/HDMI interface to the connected monitors/projectors based on the display layout and configured in the software. Recommended applications include retail digital signage, commercial applications and broadcasting/education/ surveillance systems etc.
FEATURES
- Four DVI/HDMI outputs from 640x480 to 1920x1080, 1920x1200;
- Supports HDMI/DVI input, from 640x480 to 1920x1080@60, 1920x1200@60, interlaced or progressive;
- Supports video resolution up to Full HD1080p;
-Supports PC resolution up to WUXGA; - HDCP compliant;
- Several image parameters and layouts can be saved in computers and can be loaded for later use
- Firmware upgradable for new features and technology enhancements:
PACKAGE CONTENTS
Before you start the installation of the converter, please check the package contents.
| 1 | I x DVI-PROWALL-4X(DVI-VIDEOWALL-4HD) | ![]() | ||
| 3 | Installation Software | ![]() | ||
| 4 | IR REMOTE | ![]() | ||
| 5 | I x Power Adapter (12V 5A) | ![]() | ||
| 6 | Power Cord | ![]() | ||
| 7 | I x Right and Left Ear Rack Sets | ![]() | ||
| 8 | User's Manual | ![]() | ||
2.2 BEFORE INSTALLATION
- Put the product in an even and stable location. If the product falls down or drops, it may cause an injury or malfunction.
- Don't place the product in too high temperature (over 50°C), too low temperature (under 0°C) or high humidity.
- Use the DC power adapter with correct specifications and supplied with the unit. If improper power supply is used the unit may malfunction and cause a fire.
• Do not twist or pull by force ends of the video cable. It can cause malfunction.
2.2 CABLE SPECIFICATIONS

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Close-up of two black USB cables with gold connectors, no visible text or symbols on the cables themselves.HDMI ^TM
HIGH DEFINITION MULTIMEDIA INTERFACE
To achieve best results with our DVI-PROWALL-4X we highly recommend a premium quality 26 or 24
3. INSTALLATION (DVI-PROWALL-4X)
I. Connect your source device such as digital signage player to DVI/HDMI Inputs on the DVI-PROWALL-4X.
2. Connect all 4 displays/screens to DVI/HDMI Outputs on the DVI-PROWALL-4X.
3. Connect the +12V 5A DC power supply to the DVI-PROWALL-4X.
GENERAL INSTRUCTIONS
I. Before you begin the software installation from the CD provided or latest CS from the website, please ensure the DVI-PROWALL-4X is connected to AC power and your PC via USB or connected to the same network as the DVI-PROWALL-4X
2. PC Requirements-Windows® XP/Windows Vista®/Windows® 7
3. Ensure your Laptop or desktop is plugged in to AC power during the update process. It is not recommended to use only battery power during the installation. Do not remove power at any time during the process as this could lead to incomplete results. See Section 5 Operation Method B Software control for more info.
(Portrait and Landscape mixed screens)

DVI-PROWALL-4X
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Composite image showing a red sports car driving on a mountain road with winding roads and snow-capped peaks in the background (no visible text or symbols)
8 QUICK STYLE LAYOUTS
Druck Selection









IR REMOTE
3.2.1 FRONT PANEL (DVI-PROWALL-4X)

| 1. IR SENSOR: IR sensor for receiving the IR commands from IR remote | 2. POWER STATUS: Power indicator LED |
| 3. CONTROL BUTTONS: Menu/Up/Down/Switch Keys | |
3.2.2 REAR PANEL (DVI-PROWALL-4X)

| Input | Output |
| 640x480 | x480@60H640 |
| 720x480 | 720x480@60Hz |
| 720x576 | 720x576@60Hz |
| 800x600 | 800x600@60Hz |
| 1024x768 | 1024x768@60Hz |
| 1152x864 | 1280x720@60Hz |
| 1280x720 | 1280x768@60Hz |
| 1280x768 | 1280x960@60Hz |
| 1280x800 | 1280x1024@60Hz |
| 1280x960 | 1366x768@60Hz |
| 1280x1024 | 1440x900@60Hz |
| 1360x768 | 1680x1050@60Hz |
| 1366x768 | 1920x1080@60Hz |
| 1400x1050 | 1920x1200@60Hz |
| 1440x240 | 1600x1200@60Hz |
| 1440x288(576i) | |
| 1440x900 | |
| 1600x900 | |
| 1600x1200 | |
| 1680x1050 | |
| 1920x540(1080i) | |
| 1920x1080 |
Method A: IR Remote Control

Button Function
| POWER Power On/Off the video wall processor | |
| FREEZE Pause the output's video and audio | |
| MUTE | Mute the output audio |
| Fast switch to Full Screen 1x1 | |
| Fast switch to VW3x1 (+90°) | |
| Fast switch to VW3x1 (-90°) | |
| Fast switch to VW2x2 | |
| Fast switch to VW4x1 (+90°) | |
| Fast switch to VW4x1 (-90°) | |
| UP Up key | |
| DOWN Down key | |
| MENU Call OSD menu and confirm | |
| F1 Reserved | |
| F2 Reserved | |
| F3 Reserved | |
Method B: Software Operation
System Requirement and Precautions
- When power cycling or powering off the unit, please wait at least 5 to 10 seconds delay to allow power capacitors to discharge. Then power on device
- The DVI-PROWALL-4X packaged software control program is compatible with Microsoft Windows 98, 2000, XP, 7 through the interface of USB virtual com control.
- Before double clicking on the icon of the software, make sure you have secured the connection between your computer USB port and the DVI-PROWALL-4X.
Start the software control program
STEP 1: Click on the executable file, the following dialog box show on screen;
STEP 2: Please ensure under Microsoft Windows 7, run as administrator;
STEP 3: Please ensure your method of control either -
USB Mode: Use USB to connect the port on device and computer. Select correct virtual Com port and click the OK button.
Ethernet Mode: Enter the device IP address and click the OK button.

After the software control setting is accomplished, it will enter directly to control interface.

Control Interface
- Connection Status:
Show the current information and status. USB control Mode selected icon will show

Ethernet control Mode selected icon will show

- Quick Selection:
The user can select the screen resolution, screen management and split screen. Step1 select the Main window picture and proceed to set up the corresponding function or layout. The different colored frames represents the different displays/screen outputs. The H/V information shows the position of output on

(2) Step 2
Three modes available - set the output TV resolution, position, size and split screen. The details of different mode are described in step 2-1, 2-2 and 2-3.
* Notice Changing another mode, you need to revert to step 2 to make the desired selection
□ Quick Selection
Step2\_1
Quick Selection










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Yellow boat on sandy beach under blue sky with distant horizon (no text or symbols)
H Start:
0
Width:
426
preview
V Start:
0
Height
720
Apply

(6) Step 3

☐ Zoom In/Out: You can increase/decrease a pixel from the edge of image by clicking button (the edge of image has four directions). After adjusting the image, the final image will be auto-scaled to fill the screen.
☐ Horizontal shift/ Vertical shift: You can arbitrarily move the image on each screen in horizontal direction or vertical direction. Move one pixel at a time.

□ Select the Output.
☐ Click button to learn display EDID.
(3) Learn EDID From File
☐ Click Load button to select the EDID file and write it into input.
(4) View EDID content
☐ Select the EDID input source (Input, Output or From File).
☐ Click button-to-read the EDID description and analysis.
☐ Click button to save the EDID as a file in the connected computer.

(2) Machine Name
You can set up your machine name in here. Please take a closer look at the length of string (Max Length:
(3) Change Graph
You can change the default graph on this machine.
☐ C lick button to select the graph.
☐ After loading the graph step, please click

button to write this graph into device.
(4) Factory Reset
☐ Click button to do factory default reset.
☐ This default reset process will take about 10 seconds.

□ After pop-up a dialog indicates complete, please restart this machine.
When power cycling or powering off the unit, please wait at least 5 to 10 seconds delay to allow power capacitors to discharge. Then power on device


5. IP Configure
Ethernet control within an esiting network (LAN) easily access the control software program. Click the
IP CONFIGURE button to setup network IP settings. Next read the Ethernet setting from device or manually set to device. After the IP configuration setup is completed, please restart the machine.

6. Info
Read the software and firmware version.

7. Refresh
This function not only can refresh the information settings but also can reconnect the device. Click the
REFRESH button to update the control method. After you click this button, pop-up dialog box appears "ReConnectForm", please select the method of connection you prefer.

6.
EDID LEARNING
The EDID learning function is only necessary whenever the user/installer encounter problems with video/audio from the DVI/HDMI output port. HDMI sources and displays may have various levels of capability in playing audio and displaying video. The source will output the most common standard audio format and video resolutions to the connected HDMI displays. Example a 720p stereo HDMI signal output is the best choice when having audio or video problems. The user can force the DVI-PROWALL-4X to learn the EDID from the standard or common HDMI display within the set of 4 to ensure all displays are compatible to display the HDMI signals normally.
EDID Learning as below:
Software Control: Please refer to the Operation Approach\ Method B: Software Control
There are six embedded default EDIDs formats in this device, please see below,
I. Full-HD(1080p@60)-24bit 2D & 2ch
2. Full-HD(1080p@60)-24bit 2D & 7.1ch
3. HD(1080i@60)(720p@60)-24bit 2D & 2ch
4. HD(1080l@60)(720p@60)-24bit 2D & 7.1ch
5. Full-HD(1080p@60)-30bit 2D & 2ch
6. Full-HD(1080p@60)-30bit 2D & 7.1ch
SECTION 7: SPECIFICATIONS
| Model Name | DVI-PROWALL-4X |
| Technical | |
| Role of usage | Video Wall Processor |
| HDCP compliance | Yes |
| Video bandwidth | DVI [Single-link 4.95Gbps] HDMI[2.25G to 6.75Gbps] |
| Video support | Up to 1920x1200@60 / 1600x1200@60 |
| Video Format Support | HDMI/DVI |
| Video loop-out No | |
| Audio support | Yes only when using HDMI source device |
| ESD protection | Human body model — ±19kV [air-gap discharge] & ±12kV [contact discharge] |
| PCB stack-up | 8-layer board [impedance control — differential 100Ω; single 50Ω] |
| Input | 1x DVI-D + 1x USB + 1xRJ45 |
| Output | 4x DVI-D + 1x L/R RCA Stereo |
| Control | IR remote control / Ethernet / USB (virtual com) / Front Panel |
| Input TMDS signal | 1.2 Volts [peak-to-peak] |
| DVI connector DVI-D | [29-pin female, digital only] |
| USB connector | Type A |
| RJ-45 connector | WE/SS 8P8C |
| Enclosure | Metal case |

NOTE: Incorrect placement of IR Blaster and IR Extender into the extender may result in the failure of the IR extenders.
Please check carefully before plugging in the IR extender to the respective IR sockets. It is clearly marked and IR 1: IR EXTENDER /IR 2: IR BLASTER
WARRANTY WILL NOT COVER THE DAMAGE
| Data Link TIA/EIA-568-B | ||
| PIN | Color | Function |
| 1 | W-O | TX0- |
| 2 | O | TX0+ |
| 3 | W-G | TX1- |
| 4 | BL | TX2- |
| 5 | W-DL | TX2+ |
| 6 | G | TX1+ |
| 7 | W-BR | TXC- |
| 8 | BR | TXC+ |

NOTE
The QUALITY and TRANSMISSION of the video signals depends on the characteristics and quality of the UTP cables. Higher resolutions and longer transmission distances require low skew cables (<25ns/up to 300m) for best performance.
Unshielded CAT6 with metal RJ-45 connectors is recommended.

NOTICE
- All HDMI over UTP transmission distances are measured using Belden CAT6A (625MHz), 4-Pair, U/UTP-Unshielded, Riser-CMR, Premise Horizontal Cable, 23 AWG Solid Bare Copper Conductors, Polyolefin Insulation, Patented Double-H spline, Ripcord, PVC Jacket using Quantum980 signal HDMI Video Generator Module Video Pattern Testing.
- The transmission length is largely affected by the type of category cables, also the type of HDMI sources, and the type of HDMI display. The testing result shows solid UTP cables (usually in the form of 300m or 1000ft bulk cable) can transmit a lot longer signals than stranded UTP cables (usually in the form of patch cords). Shielded STP connectors are better suit than unshielded UTP connectors. A solid UTP CAT5e cable shows longer transmission length than stranded STP CAT6 cable. For long extension users, solid cables are your only choice.
- EIA/TIA-568-B termination (T568B) for category cables is recommended for better performance.
- To reduce the interference among the unshielded twisted pairs of wires in category cable, you can use shielded STP cables with shielded connector to improve EMI problems, which occurs in long transmission.
- Because the quality of the category cables has the major effects in how long transmission distance will be made and how good is the received display, the actual transmission length is subject to your category cables. For resolution greater than 1080i or 1280x1024, a solid CAT6 cable is the only viable choice.
PERFORMANCE GUIDE FOR HDMI OVER CATEGORY CABLE TRANSMISSION
| PERFORMANCE RATING | TYPE OF CATEGORY CABLE | |||
| WIRING | SHIELDING | CAT5e | CAT6 | CAT6A/7 |
| SOLID | UNSHIELDED (UTP) | ★★★★ | ★★★★★ | ★★★★★ |
| SHIELDED (STP) | ★★★ | ★★★★ | ★★★★ | |
| STRANDED | UNSHIELDED (UTP) | ★ | ★★ | ★★ |
| SHIELDED (STP) | ★★ | ★ | ★★ | |
| TERMINATION | PLEASE USE EIA/TIA-568-B TERMINATION (T568B) AT ANY TIME | |||
Avenview Warranty Certificate
AVENVIEW CORP. ("Avenview") warrants Avenview-branded product(s) contained in the original packaging against defects in materials and workmanship when used normally in accordance with Avenview's enclosed manual guidelines for a period of THREE (3) YEARS from the date of original retail purchase - Warranty Period. Avenview's published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
LABOR: During the Warranty Period of THREE (3) YEARS, Avenview will repair or replace the product(s) at no cost using new or used parts equivalent to novel performance and reliability if the product(s) is determined to have abide by Avenview's published guidelines. Cost of Labor applicable to product(s) after Warranty Period. For labor costs, please contact support@avenview.com.
PARTS: During the Warranty Period of of THREE (3) YEARS, Avenview will supply new or rebuilt replacements in exchange for defective parts of the product(s) at no cost if the product(s) is determined to have abide by Avenview's published guidelines. Cost of Parts applicable to product(s) after Warranty Period. For part(s) costs, please contact support@avenview.com.
To obtain Warranty: (a) proof of purchase in the form of a bill of sale or receipted invoice reflecting that the registered product(s) is within warranty period must be presented to obtain warranty service; (b) product(s) must be registered at time of purchase. Failure to do so will result in applicable parts and labor charges. Returning product(s) must be shipped in Avenview's original packaging or in packaging pertaining equal degree of protection to Avenview's. Both Avenview and purchaser are responsible for freight charges and brokerages when shipping the product(s) to the receiver.
NOT COVERED BY THIS WARRANTY
This warranty does not apply to any non-Avenview branded product(s); non-registered Avenview product(s). This warranty does not apply: (a) to cosmetic damage, including but not limited to scratches, dents and broken cords; (b) to damage caused by use with another product; (c) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (d) to damage caused by operating the Avenview product(s) outside Avenview's manuals or guidelines; (e) to damage caused by service performed by anyone who is not a representative of Avenview or an Avenview authorized personnel; (f) to defects caused by normal wear and tear or otherwise due to the normal aging of the Avenview product(s), or (g) if any serial number has been removed or defaced from the Avenview product(s).
AVENVIEW IS NOT LIABLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.
Some states do not allow the inclusion or limitation of incidental or consequential damages, or allow limitations on duration implements of the Warranty Period; therefore the above limitations or exclusions may not be applicable to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

275 Woodward Avenue, Kenmore, NY 14217 1.866.508.0269

Avenview
AV Connectivity, Distribution And Beyond...
TECHNICAL SUPPORT
CONTACT US

Phone: I (866) 508 0269

Email: support@avenview.com

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Illustration of a globe with a headset, symbolizing global communication or internet (no text or symbols present)USA Head Office Avenview Corp. 275 Woodward Avenue Kenmore, NY 14217
USA Head Office
Office Avenview
Corp. 275 Woodward Avenue
Kenmore, NY 14217
Phone: +1.716.218.4100 ext223
Fax: +1.866.387-8764
Email: info@avenview.com
Canada Office
Avenview
151 Esna Park Drive, Unit 11 & 12
Markham, Ontario, L3R 3B1
Phone: 1.905.907.0525
Fax: 1.866.387.8764
Email: info@avenview.com
Avenview Europe
Avenview Europe
Demkaweg 11
3555 HW Utrecht
Netherlands
Phone: +31 (0)85 2100-613
Unit 8, 6/f., Kwai Cheong Centre,
50 Kwai Cheong Road,
Kwai Chung, N.T.
Hong Kong
Phone: 852-3575 9585
Email: wenxi@avenview.com
Disclaimer
While every precaution has been taken in the preparation of this document, Avenview Inc. assumes no liability with respect to the operation or use of Avenview hardware, software or other products and documentation described herein, for any act or omission of Avenview concerning such products or this documentation, for any interruption of service, loss or interruption of business, loss of anticipatory profits, or for punitive, incidental or consequential damages in connection with the furnishing, performance, or use of the Avenview hardware, software, or other products and documentation provided herein.
Avenview Inc. reserves the right to make changes without further notice to a product or system described herein to improve reliability, function or design. With respect to Avenview products which this document relates, Avenview disclaims all express or implied warranties regarding such products, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.









