DCX-XT-2P - AV Transmitter Smart-AVI - Free user manual and instructions

Product Type	Dual Head 4K HDMI KVM Extender (Transmitter and Receiver)
Video Resolution	Up to 3840x2160 @ 30 Hz
Video Bandwidth	Single-link 340 MHz (10.2 Gbps)
Audio Format	Stereo
USB Interface (TX)	(1) USB Type A
USB Interface (RX)	(2) USB 1.1 for KM, (2) USB 2.0 Transparent
Cable Requirements	CAT5/5e/6
Maximum Transmission Distance	100 m (330 ft)
Power Supply	100-240 VAC to 5VDC @ 3A, 15W
Dimensions (each unit)	7.8" W x 1.15" H x 3.65" D
Weight (pair)	1 lb (0.5 lb each)
Operating Temperature	+32 to +104°F (0 to +40°C)
Storage Temperature	-4 to 140°F (-20 to +60°C)
Approvals	UL, CE, RoHS Compliant
Warranty	1-year limited
Input Interfaces	(2) HDMI, (1) 3.5mm audio, (1) USB
Output Interfaces	(2) HDMI, (1) 3.5mm audio, (4) USB
Keyboard/Mouse Emulation	Yes
Equalization	Automatic
Data Rate	1.65 Gbps per color

Frequently Asked Questions - DCX-XT-2P Smart-AVI

How do I set up the DCX-XT-2P extender?

First, ensure power is off. Connect an Ethernet cable between the CAT5 ports of the transmitter and receiver. Use HDMI cables to connect each computer to the transmitter's HDMI inputs. Connect a USB cable from each computer to the transmitter's USB port. Optionally connect audio cables. At the receiver, connect a monitor to HDMI Out, USB keyboard and mouse to the USB ports, and optionally speakers to Audio Out. Finally, power on the units and computers.

What should I do if there is no power?

Make sure the power adapter is securely connected. Check the output voltage of the power supply; it should be around 5VDC. If necessary, replace the power supply.

What should I do if there is no video output?

Check all video cable connections. Connect the computer directly to the monitor to verify that both work. Restart the computers.

How do I troubleshoot a non-working keyboard?

Ensure the keyboard is properly connected to the receiver. Check USB cables between the units and computers. Try a different USB port on the computer. Test the keyboard directly connected to the computer. If it works, replace the keyboard.

How do I troubleshoot a non-working mouse?

Ensure the mouse is properly connected to the receiver. Try a different USB port on the computer. Test the mouse directly connected to the computer. If it works, replace the mouse.

What should I do if there is no audio?

Check all audio cable connections. Connect speakers directly to the computer to verify they work. Check the computer's audio settings to ensure output is through the speakers.

What is the maximum distance between transmitter and receiver?

The maximum distance is 100 meters (330 feet) when using CAT5/5e/6 cable.

What type of Ethernet cable is required?

CAT5, CAT5e, or CAT6 cable is required.

What is the warranty period for this product?

SmartAVI provides a 1-year limited warranty from the date of purchase covering defects in materials and workmanship under normal use.

How can I contact technical support?

For product inquiries, warranty questions, or technical questions, email [e-mail].

USER MANUAL DCX-XT-2P Smart-AVI

Designed and Manufactured in the USA

Smart-AM

1-888-994-7427

www.smartavi.com

OVERVIEW

TECHNICAL SPECIFICATIONS 3

WHAT'S IN THE BOX? 4

FRONT AND BACK 4

INSTALLATION 5

TROUBLESHOOTING 6

TECHNICAL SUPPORT 6

LIMITED WARRANTY STATEMENT 7

TECHNICAL SPECIFICATIONS

VIDEO
Format HDMI2.0
Video Resolution Up to 3840 x 21	60 @ 30 Hz
Video Bandwidth Single-link 340 MHz (10.2 Gbps)
Input Interface (2) HDMI 19-pin (female)
Output Interface (2) HDMI 19-pin (female)
Max Output Distance Up to 20 ft
Equalization Automatic
Input TMDS Signal 1.2 Volts [peak-to-peak]
Input DDC Signal 5 Volts [peak-to-peak, TTL]
Data Rate 1.65 Gbps per color
AUDIO
Format Stereo
Input Interface (1) 3.5mm L/R jacket (female)
Output Interface (1) 3.5mm L/R jacket (female)
USB
Input Interface (TX) (1) USB Type A
Output Interface (RX)	(2) USB 1.1 Type A for KM Devices; (2) USB 2.0 Type A Transparent
Keyboard and mouse Keyboard and mouse emulation
SYSTEM
Cable Requirements CAT5/5e/6
Maximum Length 100 m (330 ft)
OTHER
Power	100-240 VAC/ 5VDC @ 3A/15W
Dimensions	7.8" W x 1.15" H x 3.65" D
Weight	1 lb (.5 lbs per unit)
Approvals	UL, CE, ROHS Compliant
Operating Temperature	+32 to +104°F (0 to +40°C)
Operating Humidity	20% to 80% (non condensing)
Storage Temperature	-4 to 140°F (-20 to +60°C)
Storage Humidity	Up to 95% (No Condensation)
Compliance EMC FCC (Class A), CE (Class A), ICES-003
Environmental Compliance	RoHS2 (CE)
Support Warranty	1-year

WHAT'S IN THE BOX?

Product Name Q-ty Description
DCX-XT-2P-TX 1 Dual Head 4K HDMI with Audio and USB 2.0 KVM Transmitter
DCX-XT-2P-RX 1 Dual Head 4K HDMI with Audio and USB 2.0 KVM Receiver
5VDC3A 2 5V DC, 3A power adapter with center-pin positive polarity.
User manual 1

FRONT AND BACK

DCX-XT-2P-TX (Front)

DCX-XT-2P-TX (Back)

DCX-XT-2P-RX (Front)

DCX-XT-2P-RX (Back)

INSTALLATION

Refer to the following steps and diagram to set up your KVM extender installation.

graph TD
    A["Desktop Server"] --> B["DCX-XT-2P-TX"]
    A --> C["DCX-XT-2P-RX"]
    B --> D["Computer Monitor"]
    C --> D
    D --> E["Desktop Computer"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#ccf,stroke:#333
    style D fill:#cfc,stroke:#333
    linkStyle 0 stroke:#ff0,stroke-width:2px
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1. Ensure that power is turned off or disconnected from the units and the computers.
2. Use an Ethernet cable to connect between the CAT5 ports of the DCX-XT-2P-TX and the DCX-XT-2P-RX.
3. Use a HDMI cable to connect the HDMI output port from each computer to the corresponding HDMI Input port of the DCX-XT-2P-TX.
4. Use a USB cable (Type-A to Type-A) to connect a USB port on each computer to the respective USB port of the DCX-XT-2P-TX.
5. Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the Audio Input port of the DCX-XT-2P-TX.
6. Connect a monitor to the HDMI Out console port of the DCX-XT-2P-RX using a HDMI cable.
7. Connect a USB keyboard and mouse and the USB devices in the four USB ports of the DCX-XT-2P-RX.
8. Optionally connect stereo speakers to the Audio Out port of the DCX-XT-2P-RX.
9. Finally, power on the KVM by connecting a 5VDC power supply to the power connector, and then turn on all the computers.

TROUBLESHOOTING

No Power

• Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around 5VDC.
• Replace the power supply.

No Video

• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are functioning properly.
• Restart the computers.

Keyboard is not working

• Check if the keyboard is properly connected to the unit.
• Check if the USB cables connecting the unit and the computers are properly connected.
• Try connecting the USB on the computer to a different port.
• Make sure that the keyboard works when directly connected to the computer.
• Replace the keyboard.

Mouse is not working

• Check if the mouse is properly connected to the unit.
• Try connecting the USB on the computer to a different port.
• Make sure that the mouse works when directly connected to the computer.
• Replace the mouse.

No Audio

• Check if all the audio cables are connected properly.
• Connect the speakers directly to the computer to verify that the speakers and the computer audio are functioning properly.
• Check the audio settings of the computer and verify that the audio output is through the speakers.

TECHNICAL SUPPORT

For product inquiries, warranty questions, or technical questions, please contact [e-mail].

LIMITED WARRANTY STATEMENT

A. Extent of limited warranty

SmartAVI, Inc. warrants to the end-user customers that the SmartAVI product specified above will be free from defects in materials and workmanship for the duration of 1 year, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

SmartAVI limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

a. Improper or inadequate maintenance or modifications
b. Operations outside product specifications
c. Mechanical abuse and exposure to severe conditions

If SmartAVI receives, during applicable warranty period, a notice of defect, SmartAVI will at its discretion replace or repair defective product. If SmartAVI is unable to replace or repair defective product covered by the SmartAVI warranty within reasonable period of time, SmartAVI shall refund the cost of the product.

SmartAVI shall have no obligation to repair, replace or refund unit until customer returns defective product to SmartAVI.

Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product being replaced.

SmartAVI limited warranty is valid in any country where the covered product is distributed by SmartAVI.

B. Limitations of warranty

To the extant allowed by local law, neither SmartAVI nor its third party suppliers make any other warranty or condition of any kind whether expressed or implied with respect to the SmartAVI product, and specifically disclaim implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

C. Limitations of liability

To the extent allowed by local law the remedies provided in this warranty statement are the customers sole and exclusive remedies.

To the extant allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event will SmartAVI or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages whether based on contract, tort or any other legal theory and whether advised of the possibility of such damages.

D. Local law

To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered modified to be consistent with such law.

Smart-AM

SMART AUDIO VIDEO INNOVATION

NOTICE

The information contained in this document is subject to change without notice. SmartAVI makes no warranty of any kind with regard to this material, including but not limited to, implied warranties of merchantability and fitness for particular purpose. SmartAVI will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent from SmartAVI, Inc.

20180109

Designed and Manufactured in the USA

Tel: [phone] • [phone]

2455 W Cheyenne Ave, Suite 112

North Las Vegas, NV 89032

www.smartavi.com