KAVACRBG70A - Robot vacuum Kogan - Free user manual and instructions

USER MANUAL KAVACRBG70A Kogan

Line drawing of a robotic vacuum cleaner with control panel and base mount (no text or symbols)

SMARTERHOME™ G70 ROBOT VACUUM CLEANER AND MOP

Connect to SmarterHome™ App 13

Google Home Control 18

Amazon Alexa Control 21

Operation 23

Cleaning & Care 28

Specifications 33

Troubleshooting 34

SAFETY & WARNINGS

Ensure to read all instructions and warnings in this user guide prior to first use. Retain this user guide for future reference.

- The vacuum can be used adults and by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge if they have been given supervision or instruction concerning use of the vacuum in a safe way and understand the hazards involved.

- Do not allow children to use this appliance as a toy.

- Children must be supervised to ensure they do not play with the appliance.

- Keep children and pets away from the vacuum.

- This vacuum can only be used for indoor domestic floor cleaning. Do not use outdoors, on objects, or in commercial/industrial environments.

- Do not use the vacuum in the environments where it may fall (for example, on top of furniture or on balconies).

- The operating environment of this vacuum is between 0–40°C.

- Do not use this vacuum if there are liquids on the ground.

- Remove any cables or wires on the floor before cleaning to prevent them from being tangled or dragged by the vacuum.

- Remove any fragile articles or miscellaneous items that may block the path of the vacuum. Not removing these may lead their damage.

- Do not place anything (including children and pets) on the vacuum.

- When the vacuum is operating, keep hair, fingers and other parts of human body and pets away from the brushes.

- Do not use the vacuum to clean flammable items (for example, burning cigarette butts).

- Do not use the vacuum to clean long-haired carpets. Some darker carpets also might not be able to be cleaned normally.

- Do not use the appliance to vacuum hard or sharp objects (for example, glass, nails).

- Do not use the protective cover of the laser radar or bumper as a handle to carry the vacuum.

- Do not use the mopping function on carpet or on top of furniture.

- Ensure the power cord is unplugged before cleaning or maintaining the appliance.

- Ensure there is no water in the dustbin/water tank when charging the vacuum.

- Do not place objects (including children and pets) on a stationary or moving appliance.

- Please do not use the product to sweep burning objects (such as burning cigarette end)

• Before cleaning or performing maintenance ensure the power is off and the vacuum has been disconnected from power,
• Do not use this product in any way that deviates from the instructions provided in this User Guide.

Battery and Charging

• Do not use any third-party batteries, non-rechargeable batteries charging bases, or chargers.
• Do not disassemble, repair, or modify the battery or auto-empty dock by yourself.
• Do not place the auto-empty dock near heat sources (for example, heating radiators).
• Do not use a damp cloth or wet hands to wipe or clean the auto-empty dock.
• Dispose of used batteries properly and send them to professional recycling agencies.
• If the power cord is damaged or broken, cease use immediately and contact help.Kogan.com for support.

- When transporting the vacuum, ensure that the appliance is turned off and the original packaging box is used for packaging.

- If the vacuum is left unused long, it should be fully charged and then placed in a cool and dry place. Charge the vacuum at least every 3 months to avoid damaging batteries due to excessive discharge.

- The charging base is only suitable for charging the vacuum robot KAVACRBG80P supplied with the Li-ion cylindrical rechargeable battery CMICR18650F8M7-4S1P (Rating: 14.4V, 2600mAh, 36.0Wh). It is not suitable to charge any other vacuums or batteries.

- Warning: Do not recharge non-rechargeable batteries.

COMPONENTS

Top-down line drawing of a circular robotic vacuum cleaner (no text or symbols)

Robotic Vacuum Cleaner

Line drawing of a mechanical component with two mounting holes and a curved top (no text or symbols)

Charging Dock

Simple line drawing of a rectangular object with two side protrusions (no text or symbols)

Dust Bin

Line drawing of a mechanical bracket with mounting feet (no text or symbols)

Water Tank

Pure diagram of a symmetrical mechanical or electrical component with no text, numbers, or symbols

Mopping Module

Simple geometric shape with diagonal hatching and a semicircle (no text or symbols)

Mopping Cloth (spare)

Two rectangular blocks with vertical lines, no text or symbols present

HEPA Filter and Sponge (spare)

Simple line drawing of a mechanical or electrical component with a spring and housing (no text or symbols)

Power Adapter

Remote with Battery (Optional)

Magnetic Strip (Optional)

Side Brush

Cleaning Brush

OVERVIEW

Clean/Power button Home button Wi-Fi indicator Reset button Cleaning brush Dust Bin Handle Sponge HEPA Filter Dust bin release button Pre-filter Filter Cover

Clean/Power Button

• Power on/off: Press and hold for 3 seconds
• Start/Pause Cleaning: Short press

Home Button

- Return to charging dock: Short press

Reset Button

- Use a pin to press this button to reset the vacuum

Wi-Fi Indicator

• On: Wi-Fi connected
• Flashing: Ready to be paired
• Off: Sleep / Power off

Sensor and Structure

Top Cover Controls Bumper Anti-collision sensor Infrared receiver sensor Cliff Sensor Charging contact Universal wheel Side brush Battery cover Drive wheel Rolling brush Mopping module holes

Mopping Module

Water inlet Mopping module release button Mopping cloth holder Mopping cloth

Charging Dock

Power indicator Infrared emitter Power input Charging contacts

Remote Control

Automatic cleaning AUTO Home Direction buttons Pause/ start Spot cleaning Edge cleaning Mop water adjustment: High/Middle/Low Suction level

ASSEMBLY

1. Remove the protective material from both sides of the vacuum.

Line drawing of two hands holding a circular object with blue clip handles (no text or symbols)

1. Attach the left and right side brushes (L, R) to the corresponding letter on the underside of the vacuum. There should be a clicking sound when each side brush is secured.

Top-down schematic of a spacecraft cockpit with labeled components (no text or symbols)

1. Connect the power adapter to the charging dock and plug the other end into an electrical outlet. Bundle any excess cable behind the dock so it does not become a tripping hazard.

Pure electrical circuit lines without any symbols

1. Place the charging dock on a flat ground against the wall; connect to the power supply. Ensure there is a 50cm clearance either side, and 150cm clearance in front of the auto-empty dock. Connect the power cord into a wall outlet.

+0.5m >1.5m >0.5m

Note:

• Do not freely move the charging dock.
• Avoid placing the dock in direct sunlight as this may interfere with the infrared signal and cause the vacuum cleaner to fail to return to the charging base.

Technical line drawing of a corner-mounted bracket with no text or symbols

5. Power On and Charging

Hold the power button for 3 seconds. When the indicator turns on, place the vacuum onto the charging dock. A voice prompt will play "start charging".

Line drawing of a circular robotic vacuum cleaner with attached sensor array (no text or symbols)

Notes: The vacuum will not power on in case of insufficient battery. Please place the main unit on the dock to allow automatic power on.

BEFORE FIRST USE

Checks to the Area

• Ensure there are no loose wires or cables scattered on the ground. This is to prevent the vacuum becoming entangled or dragged along.
• Ensure all fragile items, those easy to topple, dangerous items, and valuables are removed. This is to prevent items being damaged and to avoid personal injuries.
• Do not use the vacuum to clean liquids.
• To reduce the likelihood of accidental damage, it is recommended to block off steps or steep drop-offs.

Line drawing of a cozy living room with TV, sofa, coffee table, lamp, and no visible text or symbols

Line drawing of a modern living room interior with TV, curtains, and furniture (no text or symbols)

Simple line drawing of a robot on a floor with a red prohibition symbol (no text or labels)

Line drawing of a robotic vacuum cleaner placed on a balcony with a circular button (no text or symbols)

CONNECT TO SMARTERHOME™ APP

Install App

Download the "Kogan SmarterHome" app from the Play Store (Android) or App Store (iOS).

QR code image containing encoded data, no visible human-readable text

Play Store (Android)

QR code image containing encoded data, no visible human-readable text

App Store (iOS)

To register:

1. If you already have a SmarterHome account, select 'Log In'. To register a new account, select 'Sign Up'.
2. The system will automatically recognise your country. If needed, you can manually select your country from the drop-down box. Enter your email address and tap 'Get Verification Code' to continue.
3. A 6-digit code will be sent to the submitted email address. Enter this code before the one-minute timer expires.
4. Continue to the next page and complete your SmarterHome profile.

Log In Sign Up

Register Australia Email Address

Enter Verification Code ! A verification code has been sent to you email! Oblot get a code?

Set device in pairing mode

When the device is first turned on, it may automatically enter pairing mode (Wi-Fi indicator is flashing).

If not automatically in pairing mode when powered on, you can manually set the device in pairing mode by pressing and holding the home and power buttons simultaneously for 3 seconds until the Wi-Fi indicator begins flashing.

Add device through network

1. Once registered, tap "Add Device" on the app's home page, or the "+" in the upper right corner, to add a new device through the network.
2. Select the product type from the list of options in the app (Cleaning Appliances > Vacuum cleaners).

3. Enter your Wi-Fi details. It is important that your SmarterHome™ device and the app are connected to the same Wi-Fi network during setup.

4. 

Home * 14°C 41.7% Outdoor Humidity 100kPa Outdoor Air Press... 5.0mV Outdoor Wind Re... Add Device Create Space All Devices Living Room Master Bedroom S ... No devices Add Device

Add Device Lighting Electrical Vacuum diamers Home Security Heating & Ceiling Air Treatment Cleaning Appliances Kitchen Appliances Other Denser

Cancel Select 2.4 GHz Wi-Fi Network and enter password. If your Wi-Fi's 5GHz, please set it to be 2.4GHz. Common router setting method ✓ Wi-Fi - 4GHz ✓ Wi-Fi - 2.4GHz Your Wi-Fi network (2.4GHz) Password Next

Notes:

• The device and the app have to use the same Wi-Fi network.
  • The device is only compatible with 2.4Ghz networks.

• Adjust your connection method by tapping on the mode type in the top-right corner of the screen. Select "AP Mode" for the set-up type.

• Ensure that the device is in pairing mode, with the power and home buttons are slowly flashing purple, select "Confirm indicator is slowly blink" and tap "Next".
• Follow the in-app prompts to continue AP Mode connection, which will pair your mobile phone to the device's Wi-Fi hotspot to ensure a connection. This may be named "SL-KoganSmart", "SmartLife-XXXX", or another similar name.

Note:

If the Wi-Fi hotspot does not appear on your phone in the list of available networks, your device may not be set in AP Pairing Mode correctly. Try repeating the steps outlined above to ensure your device is ready for connection.

Reset the device EZ Mode ✓ EZ Mode default AP Mode Power on the device and confirm that indicator light rapidly blinks Confirm Indicator rapidly blink Resetting Devices

Reset the device Please turn on the device and confirm that indicator is blinking slowly. Attention: please complete pairing process within 3 minutes after device reset. Confirm indicator slowly blank Next Resetting Devices

Connect your mobile phone to the device's hotspot ● Connect your phone to the hotspot shown below: #LAN ✓ SL-KoganSmart ● Go back and add devices. Go to Connect

1. The device will commence the pairing process and connect to the app. Ensure your Wi-Fi router, mobile phone, and the SmarterHome™ device are kept close until connection is complete.
2. After successfully being added, you will have the option to rename the device and assign it to a location. It will now be listed on the app's home page. Tap the device listing to enter its control page.

Cancel Adding device... Ensure that the Wi-Fi signal is good. 01:56 Store Devices... Beginner Devices... Isolation on the Device

Add Device Done I don't add successfully Kogan SmarterHome™ product Added items return Device Information Kogan SmarterHome™ product Assign Device to a Room Living Room Master Bedroom Study Room Bring Room Cancel Done

Note:

Once connected, you can select Create Scene from the “+” in the upper right corner (or from the Scene tab) to group connected SmarterHome™ products and automate their functions.

GOOGLE HOME CONTROL

Note:

You will need to have set up a Google Home account prior to linking your Kogan SmarterHome™ device.

Adding "SmarterHome" to the Google Home app

1. From the home page of the Google Home app, select the “+” icon (top left corner, see arrow in the below screenshot) to access the ‘Add and manage’ page.
2. Select 'Set up device', then select the 'Works with Google' option.

Home Media Routes Settings

Add and manage Add to home Set up device Invite home member Create speaker group Create new home Manage services Music Video Podcasts Nest Awana Rebates and rewards Pro services Offers Offara

Set up a device Set up a new device or add an existing device or service to your home New device Add something new, like a Chromecast, Google Nest speaker or display or a partner device, including those labelled 'Seamless Setup with the Google Home App' Works with Google Link one of your existing devices or services, such as connected light bulbs or plugs.

1. Select the search bar and type 'Smarter Home' to locate the Kogan SmarterHome™ service.
2. From here, you will be prompted to sign into your SmarterHome™ account using either your email or mobile phone number, depending on which method you used to register your account.
3. Select "Kogan SmarterHome™" from the app options.

smarter home Add new Smarter Home homes home homeless 1 2 3 4 5 6 7 8 9 0 q w e r t y u i o p a s d f g h j k l z x c v b n m 123 φ , .

Link an account to control Smarter Home on any device This link will be available on devices or services where you're signed in to your Google Account. You can change this link in your Google Account. Cancel Continue

Choose App This account is registered with many apps, please select the account that belongs to the device you want to operate this time. Tuya Smart Kogan Smarterhome Link devices for this App account

1. Tap 'Authorise' to grant Google permission to access the SmarterHome™ app and your devices.

2. Once connected, the app will display any compatible devices linked to your SmarterHome™ account. From here you can assign them to rooms and set up any routines. Tap on any of the devices to view a list of available commands.

By signing in, you are authorizing Google to control your devices. Authorize You can receive permission at any time.

Add smart home devices Select devices and add to a room Devices connected within the SmarterHome™ app will appear here if compatible ADD TO A ROOM

Note:

Please note that Google Home can only control the base/core functions of any compatible SmarterHome™ devices. To make full use of this product's smart functionality, please use the Kogan SmarterHome™ app.

AMAZON ALEXA CONTROL

Note:

You will need to have set up an Alexa account prior to linking your Kogan SmarterHome™ device.

Adding "SmarterHome" to the Alexa app

1. From the home page of the Alexa app, select the “=” icon in the bottom-right and select “Skills & Games” from the sidebar.
2. Select the search bar and type 'Smarter Home' to locate the Kogan SmarterHome™ skill.

Tap to talk to "Alexa" Link Music Services Stream your favorite music and music Create this routine "Strong, good, right" can be in all your rights Start a Shopping List Add shopping items and share the list Add an alarm Set up daily or next day, during Create a reminder Remember things at a time or place Start a timer Alexa can notify you after a set amount of time Alexa, announce I love you Tell that special person how you feel with Announcements

Add a Device Lists & Notes Reminders Alarms & Timers Routines Skills & Games See More > Settings Activity Help & Feedback

SEARCH Search Keyword or skill name Kegan (smarthome) Sort Relevance Smarter Home "Alexa, dim the bedroom light to 50%." Smart Home smarteshome 1 2 3 4 5 6 7 8 9 0 q w e r t y u i o p @ a s d f g h j k i - s : : : / z x c v b n m 123 !

1. Tap 'Enable to Use' to add the Kogan SmarterHome™ skill to Alexa.
2. From here, you will be prompted to sign into your SmarterHome™ account using either your email or mobile phone number, depending on which method you used to register your account.
3. Select "Kogan SmarterHome™" from the app options.

SMARTER HOME Smarter Home Kogan.com Rated Guidance Suggested! ENABLE TO USE Account linking required If you have any problem when you use this skill, you can contact us with email [e-mail] You can simply ask Alexa to turn on, turn off or dim the light. There's no need to go to the switch to adjust you home light - ju... ✓ See More Start By Saying English (AU) "Alexa, set bedroom light to cool white." "Alexa, dim the bedroom light to 50%." "Alexa, turn on my livingroom heater." About Note Smart Home This skill may share device information with Amazon Learn more. Rated Guidance Suggested This skill contains dynamic content Notes Developer Privacy Online

py1.tuyueb.com/pl/?hom=koga English Australia Power Numbers/Email Address Next Step

Choose App This account is registered with many apps, please select the account that belongs to the device you want to operate this time. Tuya Smart Kogan Smarterhome Link devices for this App account

OPERATION

Powering ON/OFF

Press and hold the power button for 3 seconds. The indicators on the power and home buttons will illuminate, indicating the vacuum is turned on.

When the robot vacuum cleaner is in standby, press and hold the power button for 3 seconds. The indicators on the power and home buttons should disappear, indicating the vacuum is turned off.

Notes:

• The vacuum cannot be turned off during charging.
• During the first use, ensure the vacuum is located against the charging contacts of the dock.

Cleaning/Pause

Once the vacuum powers on, tap the power button on the main unit or use the controller or the App to start cleaning.

Note:

• If the power is lower than 15%, the vacuum cannot work. Therefore, charge the vacuum before cleaning.
• If the power is lower than 15% during cleaning, the vacuum will automatically return to the dock for charging.

Charging

• Automatic charging: The robot will return to the auto-empty dock automatically after cleaning.
• Manual charging: When paused, pressing the home button while will send the vacuum back to the auto-empty dock.

Virtual Walls

A magnetic strip (not supplied) can be installed in doorways to set a virtual wall and stop the vacuum entering a restricted area (such as bathroom or kitchens).

Magnetic strip

Note:

Fix the magnetic strip to the ground to avoid it peeling off. Ensure the strip does not interfere with the opening and closing on the door.

Automatic Cleaning

Upon power on, the vacuum plans its cleaning route in a zig-zag formation and finishes cleaning the whole room in an orderly and efficient manner. Once cleaning ends, the vacuum will automatically return to the dock for charging (cleaning mode by default).

Cleaned To be cleaned

Spot Cleaning

Spot cleaning focuses on specific areas to efficiently clean up local messes or spills.

To enable spot cleaning:

• Press spot cleaning button on the remote
• Use the SmarterHome™ app to specify the desired location on the map.

The vacuum will sweep the area in a spiralling motion with a diameter of 1.2m. Note: The direction key on the SmarterHome™ app can also be used to manually control the vacuum to the desired position.

graph TD
    A["Start"] --> B{Loop Point}
    B --> C["Loop Back"]
    C --> D["End"]

Edge Cleaning

Edge cleaning is a feature that enables the vacuum to focus on thoroughly cleaning along the edges of the walls, furniture, and other obstacles in your living space. This feature ensures that the vacuum effectively removes dirt, dust, and debris from hard-to-reach areas, providing a more comprehensive and meticulous cleaning result.

To enable edge cleaning, press the edge cleaning button on the remote or by using the SmarterHome™ app.

Simple line drawing of a rectangular frame with an arrow pointing downward and a circular cable with a resistor on the right side (no text or symbols)

Scheduled Cleaning

Scheduled cleaning can be set up using the SmaterHome ^TM app. The vacuum will start cleaning automatically at the appointed time and return to the charging base after cleaning.

DND (do not disturb) Mode

When activated, DND mode ensures that the vacuum does not start cleaning or make any noise during specific periods or when you prefer uninterrupted activities or rest.

In DND mode, the vacuum will continue to function normally, but it will not initiate any cleaning cycles or emit audible alerts. This mode is particularly useful when you need quiet time, such as during sleep hours, important meetings, or when you simply want to avoid any interruptions.

DND mode can be enabled using the SmarterHome ^TM app.

Wi-Fi Reset (pairing mode)

If your vacuum fails to connect to the SmarterHome™ app (Wi-Fi password or router configuration has changed etc.) you will need to reset the Wi-Fi settings on the vacuum and reconnect it.

Press and hold the power and home buttons simultaneously for 3 seconds until the Wi-Fi indicator begins flashing.

Suction Power

The vacuum features 3 suction power levels (strong, normal and quiet). To cycle through the 3 levels, press the suction power button on the remote. This can also be adjusted through the SmaterHome™ app.

Mopping

Notes:

1. Do not immerse the water tank in water.

2. Floor cleaners or disinfectants may damage the water tank. Don't add them into water tank.

3. Take out Water Tank

Line drawing of a robotic vacuum cleaner with a hand adjusting its lid and blue arrow indicating motion (no text or symbols)

1. Attach mopping cloth onto mopping cloth holder

Diagram illustrating a biological process with labeled steps and directional arrows indicating movement or transformation.

Notes: For optimal results, it is suggested to clean the mopping cloth before using.

1. Open the water tank cover, fill water and reseal it carefully

Line drawing of a faucet with water droplets falling into the drain (no text or symbols)

1. Install mopping cloth holder onto water tank

Technical diagram of a mechanical component with two views showing internal structure and mounting points (no text or symbols)

1. Install water tank back to the vacuum

Line drawing of a circular robotic vacuum cleaner with control panel and blue arrow indicator (no text or symbols)

CLEANING & CARE

• Ensure the vacuum is turned off before performing any maintenance or cleaning.
• Only remove and reattach the components outlined in this user guide when cleaning. Do not completely disassemble the vacuum.

Roller brush (Recommended cleaning frequency: weekly)

1. Flip the vacuum, press the buckle on the roller brush cover and remove the roller brush cover.

2. Remove the roller brush.

Technical line drawing of a robotic vacuum cleaner with blue component and directional arrow (no text or symbols)

Line drawing of a robotic vacuum cleaner with tools and components (no text or symbols)

1. Use the cleaning brush that comes with the vacuum to remove the dust in the main brush and the roller brush cavity and then clean the objects entangled on the roller brush.

Illustration of a hand using a tool to cut a mechanical component (no text or symbols present)

Side brush (Recommended cleaning frequency: weekly)

1. Flip the vacuum and pull out the side brushes vertically.

2. Remove the entangled hair and dirt and then reinstall the side brushes.

3. Align the left side brush (L) and right-side brush (R) with the letters L and R on the bottom cover and press the side brushes to reinstall them.

Notes: It is recommended that you replace the side brushes every 3 months to ensure the cleaning effect.

Diagram of a robotic device with blue arrows indicating directional movement or force, no text or symbols present

Hand holding a propeller with a blue circular base, no text or symbols visible

Dust box and filter (Recommended cleaning frequency: after each cleaning)

1. Remove the vacuum cover, lift the handle of the dust box and take out the dust box.

2. Press the switch of the dust box, open the dust box and dump

Line drawing of a robotic vacuum cleaner inside a circular device, with no visible text or symbols

Line drawing of hands pouring liquid into a container with a blue component (no text or symbols)

Clean the dust box

1. After the vacuum is used for a long time, remove the filter gauze and HEPA filter.
2. Put the removed prefilter and dust box under the faucet for washing (the HEPA filter cannot be washed by water).
3. Remove the water droplets and dry the filter and dust box thoroughly before use.

Handle Dust Bin release button Pre-filter Sponge HEPA Filter Filter Cover

Note:

• Use clean water for washing and do not add any detergent.
• Do not use a brush or your fingers to clean the filter.
  • Dry the filters thoroughly for at least 24 hours.
• It is recommended that you replace the filters every 3 months.

Clean the infrared anti-collision sensor (Recommended cleaning frequency: monthly)

Line drawing of a robotic vacuum cleaner with a hand adjusting the blade (no text or symbols)

Clean the cliff sensor (Recommended cleaning frequency: monthly)

Diagram of a device's front view with labeled components including L, R, and control switches

Clean the charging contact (Recommended cleaning frequency: monthly)

Technical line drawing showing a circular device with internal components and a hand inserting a device into a tray (no text or symbols)

Infrared Receiver Sensor

The infrared receiver sensor should be cleaned once a month. Gently wipe the sensor with a soft dry cloth.

Illustration of a hand pressing down on a device component (no text or symbols)

Battery

- The vacuum is equipped with a high-performance rechargeable lithium battery pack. To maintain battery performance, keep the vacuum in charging state in daily use.

- If you do not use the vacuum for a long time, power it off and store it properly. Charge the vacuum at least once every 3 months to avoid damage to the battery due to excessive discharge.

Upgrade the firmware:

Start the app and enter the firmware upgrade page. After the new firmware is detected, follow the instructions to upgrade the firmware. To upgrade the firmware, the vacuum power must be equal to or greater than 50%. It is recommended that you place the vacuum on the charging dock.

SPECIFICATIONS

Vacuum

Product Model	SG50
Dimensions	320X320X76mm
Battery	2600mAh rechargeable lithium battery
Rated voltage	14.4V ---
Rated power	42W
Charging time	300min
Dust box capacity	450ml
Water tank capacity	250ml

Charging Dock

Dimensions	158x147x84mm
Rated input	19V=0.6A
Rated output	19V=0.6A

TROUBLESHOOTING

Problem	Solution
The vacuum is not turning on.	· The battery level is too low. Place the vacuum against the charging contacts of the auto-empty dock. The vacuum will then begin charging and turn on.· The ambient temperature is below 0°C or above 40°C. Ensure the vacuum is only used when the temperature is between 0–40°C.
The vacuum is not charging.	· Move the vacuum away from the auto-empty dock and check whether the indicator is illuminated.· Ensure the power cord is well connected.· The charging contacts on the auto-empty dock are not connected with the charging contacts on the vacuum.· Clean the charging contacts on the auto-empty dock and vacuum.· Ensure the side brushes are not covering the charging contacts. If so, turn the brushes to expose the charging contacts.
The vacuum did not return to the charging dock.	The vacuum is too far away from the charging dock. Place the vacuum close to the charging dock.
The vacuum is displaying abnormal behaviour.	Turn off and restart the vacuum.
There is an abnormal noise during cleaning.	The brushes or wheels may be entangled with foreign objects. Stop the vacuum and clean the brushes and wheels.
The cleaning performance has degraded.	· There is dust build-up in the filter. Clean or replace the filter.· The dustbin is full. Empty the dustbin.· The roller brush is entangled with foreign objects. Clean the roller brush.
The vacuum cannot be connected to the Kogan SmarterHomeTM app.	· The Wi-Fi signal is weak. Ensure that the vacuum is located in an area with strong Wi-Fi signals.· The Wi-Fi connection is abnormal. Reset the Wi-Fi settings, ensure you have the latest version of the Kogan SmarterHomeTM appTM, and try to connect to the Wi-Fi network again.· The Wi-Fi password entered is incorrect.· Ensure the Wi-Fi network being connected is 2.4GHz.
Scheduled cleaning wasn’t carried out.	Battery is low. Scheduled cleaning will be started only when the battery power is 15% or above.
Is any power consumed if the vacuum stays at the charging dock?	The power consumption is extremely low when the vacuum is on the charging dock. This helps to keep the battery in the best performance.

Error Prompt	Solution
Error 1: Insert dustbin	Cleaning is triggered when the dust box is taken out. Reinstall the dust box.
Error 2: Put the vacuum on the floor before starting	Place the vacuum on level ground and start again.
Error 3: Put the vacuum flat on the ground before starting	Place the vacuum on level ground and start again.
Error 4: Front bumper is stuck	The edge or anti-collision sensor is stuck. Push the bumper left and right to confirm that it is not stuck.
Error 5: Battery is low, please recharge	Place the vacuum on the charging dock for charging
Error 6: The vacuum is stuck	Place the vacuum on level ground and start again.
Error 7: Side brush is stuck	The side brush may be stuck or entangled with foreign objects. Check the side brush and remove the foreign objects.
Error 8: Wheels are Stuck	The wheels may be stuck or entangled with foreign objects. Check the wheels and remove the foreign objects.
Error 9: Main Brush is Stuck	The roller brush may be stuck or entangled with foreign objects. Check the roller brush and remove the foreign objects.

Need more information?

We hope that this user guide has given you the assistance needed for a simple set-up.

For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com.

kogan.com