IDS-3112P-60XGA1 - Industrial monitor Advantech - Free user manual and instructions

USER MANUAL IDS-3112P-60XGA1 Advantech

Illustration of four electronic circuit boards with white outlines on a purple background (no text or symbols)

IDS-3112 Series

12.1" Industrial Open Frame Monitor

Copyright

The documentation and the software included with this product are copyrighted 2019 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to make improvements in the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable. However, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements of the rights of third parties, which may result from its use.

Acknowledgements

Intel and Pentium are trademarks of Intel Corporation.

Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.

All other product names or trademarks are properties of their respective owners.

Product Warranty (2 years)

Advantech warrants to you, the original purchaser, that each of its products will be free from defects in materials and workmanship for two years from the date of purchase.

This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech, or which have been subject to misuse, abuse, accident or improper installation. Advantech assumes no liability under the terms of this warranty as a consequence of such events.

Because of Advantech's high quality-control standards and rigorous testing, most of our customers never need to use our repair service. If an Advantech product is defective, it will be repaired or replaced at no charge during the warranty period. For out-of-warranty repairs, you will be billed according to the cost of replacement materials, service time and freight. Please consult your dealer for more details.

If you think you have a defective product, follow these steps:

1. Collect all the information about the problem encountered. (For example, CPU speed, Advantech products used, other hardware and software used, etc.) Note anything abnormal and list any onscreen messages you get when the problem occurs.

2. Call your dealer and describe the problem. Please have your manual, product, and any helpful information readily available.

3. If your product is diagnosed as defective, obtain an RMA (return merchandise authorization) number from your dealer. This allows us to process your return more quickly.

4. Carefully pack the defective product, a fully-completed Repair and Replacement Order Card and a photocopy proof of purchase date (such as your sales receipt) in a shippable container. A product returned without proof of the purchase date is not eligible for warranty service.

5. Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer.

Declaration of Conformity

CE

This product has passed the CE test for environmental specifications. Test conditions for passing included the equipment being operated within an industrial enclosure. In order to protect the product from being damaged by ESD (Electrostatic Discharge) and EMI leakage, we strongly recommend the use of CE-compliant industrial enclosure products.

FCC Class A

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FM

This equipment has passed the FM certification. According to the National Fire Protection Association, work sites are classified into different classes, divisions and groups, based on hazard considerations. This equipment is compliant with the specifications of Class I, Division 2, Groups A, B, C and D indoor hazards.

Technical Support and Assistance

1. Visit the Advantech website at http://support.advantech.com where you can find the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance. Please have the following information ready before you call:
   – Product name and serial number
   – Description of your peripheral attachments
   – Description of your software (operating system, version, application software, etc.)
   – A complete description of the problem
   – The exact wording of any error messages

Warnings, Cautions and Notes

Warning! Warnings indicate conditions, which if not observed, can cause personal injury!

Caution! Cautions are included to help you avoid damaging hardware or losing data. e.g.

There is a danger of a new battery exploding if it is incorrectly installed. Do not attempt to recharge, force open, or heat the battery. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

Note! Notes provide optional additional information.

Document Feedback

To assist us in making improvements to this manual, we would welcome comments and constructive criticism. Please send all such, in writing, to: [e-mail]

Safety Instructions

1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service personnel:

■ The power cord or plug is damaged.
- Liquid has penetrated into the equipment.
■ The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to the user's manual.
■ The equipment has been dropped and damaged.
■ The equipment has obvious signs of breakage.

1. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE TEMPERATURE MAY GO BELOW -20°C (-4°F) OR ABOVE 60°C (140°F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT SHOULD BE IN A CONTROLLED ENVIRONMENT.

2. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.

The sound pressure level at the operator's position according to IEC 704-1:1982 is no more than 70 dB (A).

DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech disclaims all responsibility for the accuracy of any statements contained herein.

Caution!

For power adapter selection: the information about the adapter output rating (12 Vdc, 3 A min, or 36 W min) is provided in the user manual for user's selection if the power adapter is not shipped with the unit

Contents

Chapter 1 Overview......1

1.1 Introduction 2
1.2 Features 2
1.3 Applications.... 2
1.4 Product Photos.... 2
1.5 Naming Rule 3

Chapter 2 System Setup....5

2.1 Specifications 6

Table 2.1: Specifications 6

2.2 Dimensions 8

Figure 2.1 IDS-3112 (XGA) Series Dimensions .... 8

Figure 2.2 IDS-3112 (SVGA) Series Dimensions 8

Figure 2.3 IDS-3112E (SVGA) Series Dimensions....8

2.3 Rear Mount Assembly SOP 9
2.4 Cable Clamp 9
2.5 Packing List.... 10

Chapter 3 Touchscreen....11

3.1 OSD Functions (IDS-3112 Series) 12

3.1.1 OSD Main Menu: Push the MENU Key 12
3.1.2 Brightness Selection - Submenu.... 13
3.1.3 Contrast Control.... 13
3.1.4 Screen Settings - Submenu 13
3.1.5 Color Temperature - Submenu 14
3.1.6 Language - Submenu 14
3.1.7 OSD Setting - Submenu 15
3.1.8 VGA/DVI Selection.... 15

3.2 OSD Functions for IDS-3112E Series.... 16

3.2.1 OSD Main Menu: Push the MENU Key 16
3.2.2 OSD Lock.... 16
3.2.3 OSD Unlock 16
3.2.4 Color Adjustment - Submenu (Brightness /Contrast/ Color Adjust/ Color temp/Auto Color) 17
3.2.5 Image Setting Adjustment.... 17
3.2.6 Image Adjustment - Submenu (Clock/Phase/H. Position/V. Position) 18
3.2.7 OSD Menu Adjustment 18
3.2.8 OSD Adjustment - Submenu (OSD H.Pos./OSD V.Pos./OSD Timer).... 19
3.2.9 OSD Adjustment - Language Submenu.... 19
3.2.10 Reset Adjustment.... 20

3.3 Touch Drivers.... 20

Appendix A Troubleshooting 21

A.1 Introduction 22
A.2 Troubleshooting 22

Chapter 1

Overview

Sections Include:

Introduction
Features
Applications
Product Photos
Naming Rule

1.1 Introduction

The Advantech IDS-3112 series is a brand new Industrial Open Frame Monitor, designed to meet the needs of customers who want quick and easy integration with Advantech Embedded Box Computers, such as ARK and DSA lines. Advantech offers different versions and resolutions of IDS-3112 to meet different demands: IDS-3112 series (Superior grade version) and IDS-3112E series (Economical version)

1.2 Features

■ 12.1" SVGA/XGA LED backlight panel provides 20\~30% power saving
-20°C \~ +60°C wide operating temperature support
■ Specially designed 5-wire resistive and P-cap touchscreen
All new mechanical design with integrated bracket for easy installation
■ Versatile mounting methods for rear mount and VESA mount (75 x 75 mm, 100 x 100 mm)

1.3 Applications

Application scenarios - self-service applications:

KIOSK / POI machine
■ Transportation machine
- Ticketing machine
Financial ATM
■ Entertainment / Gaming / Slot machine
■ HMI (Human-Machine Interface) equipment controller monitor
■ Public communication machine
■ Public advertisement machine

1.4 Product Photos

Front view

Front view of a rectangular electronic device with a dark screen and metallic frame (no visible text or symbols)

Rear view

Back view of a silver computer case with ventilation grilles and mounting holes (no visible text or symbols)

IDS-3112 Bottom view

Back view of a computer drive chassis showing ports and connectors (no visible text or labels)

IDS-3112E Bottom View

Front view of a computer monitor rear panel showing ports, connectors, and drive slots (no visible text or labels)

1.5 Naming Rule

graph TD
    A["IDS - 3 1 12 WR - 45 SV A1E"] --> B["Code IDS"]
    A --> C["Code Panel Size"]
    A --> D["Code Panel Type"]
    A --> E["Code Brightness"]
    A --> F["Code Resolution"]
    B --> G["3 OPFM series"]
    C --> H["10 10.4""]
    C --> I["12 12.1""]
    C --> J["15 15""]
    C --> K["17 17""]
    C --> L["19 19""]
    D --> M["NA 4:3"]
    D --> N["W Wide"]
    D --> O["E Economical version"]
    E --> P["20 200"]
    E --> Q["30 300"]
    E --> R["50 500"]
    E --> S["80 800"]
    E --> T["1K 1000"]
    E --> U["K2 1200"]
    E --> V["K7 1700"]
    F --> W["VG VGA"]
    F --> X["SV SVGA"]
    F --> Y["XG XGA"]
    F --> Z["SX SXGA"]
    F --> AA["IID IID"]
    F --> AB["FH FHD"]

Chapter 2

System Setup

Sections Include:

Specifications
Dimensions
■ Rear Mount Assembly SOP
Cable Clamp
■ Accessory Packing

2.1 Specifications

Note! The IDS-3112 series offers the following features and meets precise specifications.

Unless otherwise noted, all the information listed below is subject to change without prior notification.

Table 2.1: Specifications

Display	Model IDS- 3112 (XGA) IDS-3112 (SVGA) IDS-3112E (SVGA)
	Size 12.1" LED panel 12.1" LED panel 12.1" LED panel
	Resolution 1024 x 768 (XGA) 800 x 600 (SVGA) 800 x 600 (SVGA)
	Viewing Angle	80°/80° (H),70°/70° (V)	80°/80° (H),65°/75° (V)	80°/80° (H),65°/75° (V)
	Brightness	600 (cd/m2) 450 (cd/m2) 450 (cd/m2)
	Color Support	16.2M/262K colors	16.2M/262K colors	16.2M/262K colors
	Contrast Ratio	700:1	700:1	700:1
	Response Time	16 [msec]	35 [msec]	35 [msec]
	Backlight Life (hrs)	50,000 hrs	50,000 hrs	50,000 hrs
Touch	T/S Type	5-Wire Resistive Touchscreen / Projected Capacitive Touch-screen
	Surface Hardness	3H/7H
	Durability	10 million touches/ -
	Transparency	80%/90% ± 3%
Environment	Operating Temperature	-20 ~ 60°C(-4 ~ 140°F)	-20 ~ 60°C(-4 ~ 140°F)	0~ 45°C(32 ~ 113°F)
	Storage Temperature	-30 ~ 70°C(-22 ~ 158°F)	-30 ~ 70°C(-22 ~ 158°F)	-20 ~ 60°C(-4 ~ 140°F)
	Humidity	5 ~ 95% @ 40°C, non-condensing
	Vibration	5-500 Hz, 0.026 G2/Hz, 2.16 Grms, X, Y, Z, 1 hour per axis

Table 2.1: Specifications

System	I/O	VGA x 1; DVI-D x 1; 12 VDC Jack x 1;USB x1; RS-232 x 1 (USB & RS-232 are reserved for the connection to enable touch usage only)	VGA x 1; DVI-D x 1; 12 VDC Jack x 1;USB x1; RS-232 x 1 (USB & RS-232 are reserved for the connection to enable touch usage only)	VGA x 1; 12 VDC Jack x 1; USB x1; RS-232 x 1(USB & RS-232 are reserved for the connection to enable touch usage only)
	OSD	Keys: Menu, Up, Down, Auto Adjust, Monitor Power on/offMenu Functions: Brightness, Contrast, Screen Settings, Color Temp, Language OSD Settings, VGA/ DVI, Recall, Auto Adjust	Keys: Menu, Up, Down, Auto Adjust, Monitor Power on/offMenu Functions: Brightness, Contrast, Screen Settings, Color Temp, Language OSD Settings, VGA/ DVI, Recall, Auto Adjust	Keys: Menu, Up, Down, Auto Adjust, Monitor Power on/offMenu Functions: Brightness, Contrast, Color Adjust, Color Temp, Auto Color, and Language
	Power	36 W power adapter, with AC 100 ~ 240 V input and DC +12 V @ 3 A output
	EMC Compliance	CE/FCC/CCC

2.2 Dimensions

302.2 151.1 320.2 37.1 246.0 (Panel Active Area) (37.1) (37.3)30.3 252.0 184.5 (Panel Active Area) 234.0 117.0 Ø3.5 100.0 75.0 VESA Center 75.0 100.0 M4 143.1 80.5 160.1 92.1 57.9 104.4 138.6 (33.6)(R) (30.7)(N) 34.2 (P) 42.1 260.1

Figure 2.1 IDS-3112 (XGA) Series Dimensions

302.2 151.1 320.2 37.1 246.0 (Panel Active Area) (37.1) 37.3)30.3 252.0 184.5 (Panel Active Area) (33.6)(R) (30.7)(N) 155.6 155.6 80.0 80.0 Ø3.5 100.0 75.0 104.4 VESA Center M4 143.1 80.5 75.0 100.0 138.6 160.1 42.1 11.5 260.1 234.0 117.0

Figure 2.2 IDS-3112 (SVGA) Series Dimensions

302.2 151.1 320.2 37.1 246.0(Panel Active Area)(37.1) 37.3)30.3 252.0 184.5(Panel Active Area) 234.0 117.0 155.6 155.6 80.0 80.0 Ø3.5 100.0 75.0 VESA Center M4 160.0 143.1 80.5 104.4 160.1 (33.6)(R) (30.7)(N) 42.1 260.1 11.5

Figure 2.3 IDS-3112E (SVGA) Series Dimensions

2.3 Rear Mount Assembly SOP

1. Use the M3 screws to attach as shown in below.

Technical diagram of a device with labeled components and angular measurements, likely for electrical or mechanical assembly reference.

2.4 Cable Clamp

1. A cable clamp also comes with Open Frame Monitor to fix the power cable, see picture below.

Cable Clamp with IDS-3112

Close-up of a black plug inserted into a white panel with a circular button and indicator lights on the wall (no text or symbols visible)

1. A cable tie for the USB cable is included in the accessory box, see below:

Close-up of a white USB plug inserted into a metal enclosure, showing wiring and mounting holes (no text or symbols visible)

2.5 Packing List

■ 1 x VGA cable 15P(M) 1.8 meter
■ 1 x USB-A(M)/USB-A(M) 1.8 meter
■ 4 x Panel-mount clamps
4 x Panel-mount clamper screws: M4_25L
1 x Cable clamp
■ 1 x Cable clamp screw
1 x Cable tie
■ 1 x 36 W DC12V Power Adapter (optional order)
■ 1 x Power Cord (optional order)
■ 1 x DVI cable 2.0 meter (optional order)
■ 1 x RS-232 9P/9P 1.8M M/F cable (optional order)

Note! Above accessory cables are subject to change in different SKU.

Chapter 3

Touchscreen

Sections Include:

OSD Functions
■ Touch Drivers

3.1 OSD Functions (IDS-3112 Series)

The OSD of the IDS-3112 display (1024 x 768 and 800 x 600 resolution) was selected to illustrate examples below:

Buttons	Description
Power Turn the monitor power ON or OFF
Menu Activate the OSD menu
	Exit menu
Auto Automatically adjust the clock phase
	H-position and V-position
Value Up/Down Move the selector to the previous option
	Decrease the gauge value of the selected option

LED Function

DPMS ON Green

DPMS STANDBY Orange

DPMS OFF Red

3.1.1 OSD Main Menu: Push the MENU Key

Main Menu Auto Adjust Brightness Contrast Screen Settings Color Temp Language OSD Setting VGA / DVI Recall Exit Analog 1024×768 H 48KHz V 60Hz

3.1.2 Brightness Selection - Submenu

Brightness Brightness Back Light Exit

3.1.3 Contrast Control

Contrast 131

3.1.4 Screen Settings - Submenu

Screen Settings H. Position V. Position Clock Phase Exit

3.1.5 Color Temperature - Submenu

Color Temp 9300K 7500K 6500K User Color Auto Gain sRGB Exit

3.1.6 Language - Submenu

Main Menu English Français Deutsch Español 繁體中文 简体中文 日本語 Exit

3.1.7 OSD Setting - Submenu

OSD Setting OSD H. Pos . OSD V. Pos . OSD Timer OSD Transparency Exit

3.1.8 VGA/DVI Selection

VGA / DVI VGA DVI Exit

3.2 OSD Functions for IDS-3112E Series

3.2.1 OSD Main Menu: Push the MENU Key

D-SUB Color Image Setting OSD Menu Audio Reset 1024 x 768 60Hz

3.2.2 OSD Lock

Press the "Right" key and "Menu" key simultaneously to lock the OSD key.

OSD Lock

3.2.3 OSD Unlock

Press the "Right" key and "Menu" key simultaneously again to unlock the OSD key.

OSD Unlock

3.2.4 Color Adjustment - Submenu (Brightness /Contrast/ Color Adjust/Color Temp/Auto Color)

D-SUB → Contrast Brightness Color Adjust Color Temp Auto Color 50 1024 x 768 60Hz

3.2.5 Image Setting Adjustment

D-SUB Color → Image Setting OSD Menu Audio Reset 1024 x 768 60Hz

3.2.6 Image Adjustment - Submenu (Clock/Phase/H. Position/V. Position)

D-SUB Clock Phase H. Position V. Position 50

3.2.7 OSD Menu Adjustment

D-SUB Color Image Setting → OSD Menu Audio Reset 1024 x 768 60Hz

3.2.8 OSD Adjustment - Submenu (OSD H.Pos./ OSD V.Pos./OSD Timer)

D-SUB OSD H. Pos. → OSD V. Pos. OSD Timer Language 50 1024 x 768 60Hz

3.2.9 OSD Adjustment - Language Submenu

D-SUB → English Francais Deutsch Espanol 繁體中文 簡体中文 日本语 1024 x 768 60Hz

3.2.10 Reset Adjustment

D-SUB Color Image Setting OSD Menu Audio → Reset 1024 x 768 60Hz

3.3 Touch Drivers

Available online at the Advantech website as follows: http://support.advantech.com/support/default.aspx

Appendix A

Troubleshooting

A.1 Introduction

If you experience trouble with your monitor, or it fails to operate correctly, please refer to the following instructions before calling the Advantech service center. If you are unable to correct the faults using the instructions below, then please contact the distributor or a services/repair center.

A.2 Troubleshooting

No Images Appears On Screen

• Check to see that all the I/O and power connectors are installed correctly and connected. (Refer to 1.4, Open Frame Bottom view)
  ■ Make sure that none of the connectors are crooked, broken or loose.
  ■ Make sure that the OSD power on the LED is turned on.
  ■ Make sure that the brightness is not set to minimum.
  ■ Make sure that the screen resolution is set to the correct setting for the type of LCD, and that the setting does not exceed the resolution specified for the particular model of LCD.

The image is incorrectly displayed, or the full screen image does not appear

- Please make sure the screen resolution on the motherboard is correct.

The position of screen is not in the center

- Adjust the H-position and V-position or perform "Auto".

Out of range

- When the message “Out of Range” appears onscreen, it indicates that the signal of the computer is not compatible with the LCD display; i.e. the resolution exceeds the specified resolution for the LCD.

■ Adjust the BIOS setting to match the correct resolution.

No signal

The display is powered on, but can neither receive or display any signal from the computer. Check all power switches, power cables and VGA signal cables to ensure that all are connected correctly on both sides.

Going to sleep

If the system goes to sleep, then the display has either been set to power-saving mode, or the display is experiencing a sudden signal disconnection problem. Check the BIOS system settings, and/or Windows configuration. Then check the connection of the power cable to computer on both sides.

www.advantech.com

Please verify specifications before quoting. This guide is intended for reference purposes only.

All product specifications are subject to change without notice.

No part of this publication may be reproduced in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permission of the publisher.

All brand and product names are trademarks or registered trademarks of their respective companies.

© Advantech Co., Ltd. 2019