Crystal Quest

CQE-CT-00168 - Water Filtration Crystal Quest - Free user manual and instructions

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Product Type Countertop Replaceable Water Filter System
Brand Crystal Quest
Model CQE-CT-00168
Country of Origin USA
Installation Countertop, connects to faucet via diverter valve
Water Supply Requirement Cold, potable water only
Operating Pressure Range 30-60 psi (2.1-4.2 bar)
Operating Temperature Range 40-85°F (4.4-29.4°C)
Rated Service Flow 0.3-0.5 gpm
Filter Cartridge Options Carbon block, pleated cellulose, SMART PLUS, ceramic, fluoride removal, nitrate removal, arsenic removal, and combinations
Cartridge Dimensions 2-7/8" x 9-3/4" (all options)
Cartridge Life Expectancy 6 months to 3 years depending on type and usage
Included Components Filter housing, sump wrench, spout, O-rings, diverter valve, tubing, clamps, base, and adapters for faucet
Optional Accessory Prefilter (available for all countertop models)
Warranty 1 year limited (excluding cartridges unless defective on receipt)
Maintenance Flush cartridge before use; replace cartridge when taste/odor/flow changes; clean housing with mild soap; lubricate O-rings with cooking oil (not coconut oil)
Safety Warnings Do not use on hot water; protect from freezing; do not use with microbiologically unsafe water without disinfection
Contact for Support service@crystalquest.com, Mon-Fri 9 AM-4:30 PM ET

Frequently Asked Questions - CQE-CT-00168 Crystal Quest

How do I install the Crystal Quest CQE-CT-00168 countertop water filter?
Remove the aerator from your faucet, then screw the appropriate adapter onto the faucet. Attach the diverter valve and tighten. Connect the unit hose to the diverter valve using the clamp. Place the filter on the countertop and insert the spout. Flush the cartridge for 5-10 minutes before use.
What water conditions are required for this filter?
Use only on a potable cold water supply. Operating pressure should be 30-60 psi, and temperature between 40-85°F. Do not use on hot water lines or with microbiologically unsafe water unless adequately disinfected.
How often should I replace the filter cartridge?
Cartridge life varies by type and usage but typically ranges from 6 months to 3 years. Replace when you notice a decrease in flow, return of bad taste or odor, or after prolonged non-use.
Why is my water cloudy after installing a new cartridge?
Cloudiness is caused by trapped air in the new cartridge. Let the water sit in a glass for 5 minutes; the cloudiness will clear from the bottom up. This is harmless and will stop after the cartridge is fully flushed.
What should I do if there is a leak between the base and housing?
Turn off the faucet and unscrew the housing. Check both O-rings for cleanliness, lubrication (use non-petroleum oil like cooking oil, not coconut oil), and damage. Apply thread seal tape to the sump threads. Reinstall the cartridge correctly (arrow pointing down) and tighten with the sump wrench.
Can I use non-Crystal Quest replacement cartridges?
No, only use Crystal Quest replacement cartridges. Using unauthorized parts may damage the system and void the warranty.
How do I replace the filter cartridge?
Turn off the faucet, unscrew the housing with the sump wrench, and remove the old cartridge. Clean the housing with mild soap and water. Insert the new cartridge with the arrow pointing toward the cap (downward). Lubricate the O-rings with cooking oil, reassemble, and tighten. Flush for 5-10 minutes.
What replacement cartridges are available for the CQE-CT-00168?
Options include: carbon block (CQE-RC-04000), pleated cellulose (CQE-RC-04001), SMART PLUS (CQE-RC-04002), ceramic (CQE-RC-04005), fluoride removal (CQE-RC-04006), nitrate removal (CQE-RC-04007), arsenic removal (CQE-RC-04008), and combination filters. All are 2-7/8" x 9-3/4".
What is the warranty on this water filter?
Crystal Quest offers a one-year limited warranty against defects in materials and workmanship. It does not cover replacement cartridges unless defective upon receipt. For service, contact service@crystalquest.com.
Can I use this system if I have a private well?
Yes, but you should have your well water tested by a reputable lab to ensure it is safe. The system is not designed to treat microbiologically unsafe water without adequate disinfection before or after the system.

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USER MANUAL CQE-CT-00168 Crystal Quest

Crystal Quest® Countertop Replaceable Water Filter Systems INSTALLATION AND OPERATION GUIDE

Crystal Quest CQE-CT-00168 - Crystal Quest® Countertop Replaceable Water Filter Systems INSTALLATION AND OPERATION GUIDE - 1

natural_image Illustration of industrial water purifiers and pumps with no visible text or symbols

ONLINE WARRANTY INFORMATION

CrystalQuest.com/warranty.html

Copyright 2020

Crystal Quest®

All rights reserved

MADE IN THE USA

CRYSTAL QUEST® Water Filters

i IMPORTANT INFORMATION

  • Please read all instructions and precautions before installing and using your Crystal Quest ® Countertop Water Filter.
    • Numbered diagrams correspond with numbered steps.
  • Use this system on a potable (safe-to-drink) COLD water supply only. Do not install on hot water line.
  • Do not use non-Crystal Quest ircledR replacement cartridges.
  • Do not use non-Crystal Quest ® parts or modify/tamper with unit.

WARNING: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts. CAUTION: Filter must be protected against freezing which can cause cracking of the filter and water leakage.

NOTE:

  • Filter cartridge life varies depending on filter type, usage, and water conditions. The replacement filter cartridge used with this system has a limited service life. Changes in taste, odor, or reduced flow of the water being filtered can indicate that the cartridge should be replaced.
  • The contaminants or other substances removed or reduced by these systems are not necessarily in your water. Ask your local water municipality for a copy of their water analysis or have your private well tested by a reputable water testing lab.
  • After prolonged periods of non-use (such as during a vacation), it is recommended that the system be flushed thoroughly. Let water run for 5-6 minutes before using. Repeat if necessary.

CONNECTING DIVERTER VALVE TO FAUCET
Crystal Quest CQE-CT-00168 - NOTE: - 1

flowchart
graph TD
    A["1. Remove the aerator from faucet."] --> B["2. Determine the type of thread on your faucet and screw adapter into faucet. Tighten manually."]
    B --> C["3. Screw the diverter valve onto the faucet and turn until tight. Make certain that gasket (already installed in diverter valve) is positioned securely between the diverter valve and the faucet (or adapter). Rotate diverter valve stem to desired position. Swivel coler may need to be retightened."]
    C --> D["4. Use the large clamp to tighten unit hose to the faucet. Place the water filter in desired location on countertop conveniently next to sink. Insert spout into spout housing and push it down firmly."]
    D --> E["5. Use the large clamp to tighten unit hose to the faucet. Place the water filter in desired location on countertop conveniently next to sink. Insert spout into spout housing and push it down firmly."]

NOTE: Adapters are included which will fit most faucets. To create a tight seal, you may need to use the gasket from your faucet's aerator in addition to the washers included with the adapters. If the adapters do not fit, consult your local plumbing or hardware supplier for assistance in obtaining the correctly threaded adapter.

4. Use the large clamp to tighten unit hose to the faucet. Place the water filter in desired location on countertop conveniently next to sink. Insert spout into spout housing and push it down firmly. Turn on water at faucet handle then turn on diverter handle. Water will then flow through the filter. To stop water flow to filter, turn off water at faucet handle and then turn off diverter handle.

Optional Prefilter available for all countertop models

OPERATION

  • A drinking water cartridge may contain carbon fines (very fine black powder). After installation, flush the cartridge 3-4 times per flush for 5-10 minutes to remove the fines before using the water. Repeat as required.
  • It is recommended that you run the tap at least 20 seconds prior to each use for drinking or cooking purposes.
  • During initial use, your water may appear cloudy. This cloudiness is caused by air that has been trapped in the cartridge. If the water sits for 5 minutes in a glass, you will notice the cloudiness disappear from the bottom up. This phenomenon is not harmful and will clear up in time as the remaining air is flushed from the cartridge.

OPERATING SPECIFICATIONS

Pressure Range: 30-60 psi (2.1-4.2 bar)

Temperature Range: 40-85°F (4.4-29.4°C)

Rated Service Flow: 0.3-0.5 gpm

CRYSTAL QUEST® Water Filters

TROUBLESHOOTING

A. Leaks between base and housing:

  • Turn off faucet and unscrew base of housing.
  • Check to make sure both O-rings are clean, lubricated with non-petroleum oil (do not use coconut oil) and undamaged. Replace if necessary.
  • Use thread seal tape around sump threading.
  • Reinsert cartridge into base according to the directional arrow on the cartridge which indicated "This End Downward Towards Cap" and screw on sump using sump wrench. Be careful not to cross-thread or overtighten. If leak persists, contact Technical Support at service@crystalquest.com.

B. Diverter valve will not release:

  • Unscrew diverter valve from faucet.
  • Soak in white vinegar up to one hour to remove scale build-up a nd rinse.

C. Decreased f ow or return of bad taste/odor:

- Replace filter cartridge.

FILTER CARTRIDGE REPLACEMENT

A. Turn off faucet. Unscrew the top of the housing using sump wrench (Fig 1). Water may spill when housing is removed. Empty excess water into sink. Set top of filter housing aside.
B. Pull out filter cartridge to remove from the base. Clean top and base of filter housing with warm water, mild dish soap and a soft cloth. Do not use harsh detergents, abrasive cleaners or wire brushes, as they may damage the system.
C. Set base of filter on counter. Insert new filter cartridge according to the directional arrow on the cartridge which indicates "This End Towards Cap". Seat securely into filter base (Fig 2).

NOTE: Make sure both black O-rings are present on the filter housing. Also, make sure to lubricate O-rings with cooking oil. (Do not use coconut oil).

D. Screw top of filter housing onto base and tighten with sump wrench until very snug.

E. Turn on water and the diverter handle. Flush the cartridge 3-4 times for 5 to 10 minutes to remove any media fines before using water.

POLYPROPYLENE Turn clockwise to tighten Turn counter-clockwise to remove STAINLESS STEEL Turn clockwise to tighten Turn counter-clockwise to remove

(Fig. 1)

POLYPROPYLENE STAINLESS STEEL Push down while tightening

(Fig. 2)

CRYSTAL QUEST® Water Filters

REPLACEMENT PARTS

CQE-RC-04000 2-7/8" x 9-3/4"

Coconut Based 5-Micron Carbon Block Filter Cartridge (12-18 months lifetime expectancy)

CQE-RC-04001 2-7/8" x 9-3/4"

Pleated Cellulose Sediment Cartridge (12-18 months lifetime expectancy)

CQE-RC-04002 2-7/8" x 9-3/4"

SMART PLUS Filter Cartridge (18-36 months lifetime expectancy)

CQE-RC-04005 2-7/8" x 9-3/4"

Ceramic Water Filter Cartridge (2-3 years with proper cleaning)

CQE-RC-04006 2-7/8" x 9-3/4"

Fluoride Removal Filter Cartridge (12-18 months lifetime expectancy)

CQE-RC-04049 2-7/8" x 9-3/4"

Fluoride Removal + SMART Filter Cartridge (6-12 months lifetime expectancy)

CQE-RC-04007 2-7/8" x 9-3/4"

Nitrate Removal Filter Cartridge (12-18 months lifetime expectancy)

CQE-RC-04050 2-7/8" x 9-3/4"

Nitrate Removal + SMART Filter Cartridge (6-12 months lifetime expectancy)

CQE-RC-04008 2-7/8" x 9-3/4"

Arsenic Removal Filter Cartridge (12-18 months lifetime expectancy)

CQE-RC-04051 2-7/8" x 9-3/4"

Arsenic Removal + SMART Filter Cartridge (6-12 months lifetime expectancy)

Technical diagram showing two mechanical assembly setups with numbered components and labeled parts

Filter Housing (1)

Wrench (2)

Spout (3)

O-ring (4)

Filter Cartridge (S)

Divertor Valve (6)

Tubing (7)

Clamp (8)

Optional Prefilter (9)

Base (10)

ONE-YEAR LIMITED WARRANTY

CRYSTAL QUEST® warrants your CRYSTAL QUEST® Countertop Replaceable Water Filter System for one year from the date of purchase against all defects in materials and workmanship when used in compliance with the manual. This warranty does not include replacement cartridges unless defective upon receipt. CRYSTAL QUEST® disclaims all implied warranties including, without limitation, warranties of merchantability and fitness for a particular purpose. If for any reason the product proves to be defective within one year from the date of purchase, please call for assistance. This warranty gives you specific legal rights and you may have other legal rights which vary from state to state. CRYSTAL QUEST® assumes no responsibility for incidental or consequential damages, for damages arising out of misuse of the product, or the use of any unauthorized attachment. Some states do not allow the exclusion or limitation of implied warranties or incidental or consequential damages, so the above limitations or exclusions may not apply to you. Should service be required during or after the warranty period or should you have any questions regarding how to use your CRYSTAL QUEST® Countertop Replaceable Water Filter System, contact our Technical Support Department at service@crystalquest.com, Monday through Friday, 9 A.M. to 4:30 P.M. Eastern Time.

KEEP THIS MANUAL FOR FUTURE REFERENCE AND UNIT MAINTENANCE

Online warranty information

http://crystalquest.com/warranty.htm

Product design is subject to change without notice.

For further assistance, contact your Crystal Quest dealer

or visit us at www.crystalquest.com

To view the latest edition of the Countertop Replaceable Water Filter System, visit CrystalQuest.com

Please note all drawings, pictures, colors and sizes are approximate for illustrative purposes only and may not exactly resemble the end product.

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Product information

Brand : Crystal Quest

Model : CQE-CT-00168

Category : Water Filtration