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USER MANUAL 3CS2-4 Hatco
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Hatco® CORPORATIONHYDRO-HEATER
Sanitizing Sink Heaters
Bain-Marie Heaters/Food Rethermalizers 3CS2 and FR2 Series
Installation and Operating Manual
PVé W7UW4U364UWW

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Line drawing of a laboratory instrument with two flanged top ports and control knobs (no text or symbols on the device itself)WARNING
Do not operate this equipment unless you have read and understood the contents of this manual! Failure to follow the instructions contained in this manual may result in serious injury or death. This manual contains important safety information concerning the maintenance, use, and operation of this product. If you're unable to understand the contents of this manual, please bring it to the attention of your supervisor. Keep this manual in a safe location for future reference.
ADVERTENCIA
Important Owner Information ....2
Introduction......2
Important Safety Information....3
Model Description....4
Model Designation....5
Specifications....5
Plug Configurations 5
Electrical Rating Chart—3CS2 Models....5
Electrical Rating Chart—FR2 Models....6
Dimensions....7
éSF Criteria....7
Installation....8
General....8
Sizing Information....8
Installing the Unit 8
Electrical Information 9
Operation....10
General....10
Maintenance 11
General 11
Cleaning....11
Draining Heater for Service Protection 11
Troubleshooting Guide 12
Error Codes 12
Options and Accessories....13
Limited Warranty....15
Authorized Parts Distributors......Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number (located on the lower right side toward the front of the unit), voltage and purchase date of your Water Heater in the spaces below. Please have this information available when calling Hatco for service assistance.
Model éo.
Serial éo.
Voltage
Date of Purchase ____
Register your unit!
Completing online warranty registration will prevent delay in obtaining warranty coverage. Access the Hatco website at www.hatcocorp.com, select the Parts & Service pull-down menu, and click on "Warranty Registration".
Business 8:00 AM to 5:00 PM
Hours: Central Standard Time (C.S.T.)
(Summer Hours: June to September –
8:00 AM to 5:00 PM C.S.T.
Monday through Thursday
8:00 AM to 2:30 PM C.S.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
E-mail: partsandservice@hatcocorp.com
Fax: (800) 690-2966 (Parts and Service)
(414) 671-3976 (International)

24 Hour 7 Day Parts and Service Assistance available in the United States and Canada by calling (800) 558-0607.
Additional information can be found by visiting our web site at www.hatcocorp.com.
INTRODUCTION
Hatco 3CS2 Hydro-Heater Sanitizing Sink Heaters and FR2 Hydro-Heater Food Rethermalizers/Bain-Marie Heaters are designed to supply temperature-controlled water to a sink or holding vessel located above the heater. Water flows by natural convection from the holding vessel directly into a tubular water chamber with heating elements uniquely wrapped around the outside of the flow tube. The heating elements do not come in direct contact with the water, reducing sediment and lime buildup on the element and resulting in longer life. The heated water flows upward and returns to the holding vessel.
A special electronic controller maintains the setpoint temperature ensuring a responsive and efficient operation. The unit's electrical and plumbing connections are factory-assembled and ready for installation.
Hatco Hydro-Heaters are products of extensive research and field testing. The materials used were selected for maximum durability, attractive appearance and optimum performance. Every unit is inspected and tested thoroughly prior to shipment.
This manual provides the installation, safety, and operating instructions for the Hydro-Heater Sanitizing Sink Heaters and Food Rethermalizers/Bain-Marie Heaters. Hatco recommends that all installation, operating, and safety instructions appearing in this manual be read prior to installation or operation of a unit.
Safety information that appears in this manual is identified by the following signal word panels:
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal injury.

Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property.
WARNING
ELECTRIC SHOCK HAZARD:
- KUnits Ksupplied Kwithout Kan Kelectrical Kcord Kand Kplug require Ka Khardwired Kconnection Kto Kon-site Kelectrical system. Connection must be properly grounded and of correct voltage, size, and configuration for electrical specifications of unit. Contact a qualified electrician to determine and install proper electrical connection.
- KFor units with an electrical cord and plug, plug unit into a properly grounded electrical receptacle of the correct voltage, Ksize, Kand Kplug Kconfiguration. KIf Kplug Kand receptacle do not match, contact a qualified electrician to Kdetermine Kand Kinstall Kproper Kvoltage Kand Ksize, electrical receptacle.
- KUnit must be installed by qualified, trained installers. Installation Kmust Kconform Kto Kall Klocal Kelectrical Ka plumbing codes. Installation by unqualified personnel will Kvoid Kthe Kunit Kwarranty Kand Kmay Klead Kto Kel shock Kor burn, Kas well Kas damage to unit and/or its surroundings. Check with local plumbing and electrical inspectors for proper procedures and codes.
•KUnit is not weatherproof. Locate the unit indoors where the Kambient Kair Ktemperature Kis Ka Kminimum Kof K70 (21°C). - KTurn KOFF Kpower Kswitch, Kunplug Kpower Kcord/turn power at circuit breaker, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
- KDO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
- KDo not clean unit when it is energized or hot.
- KThis unit is not "jet-proof" construction. Do not use jet-clean spray to clean this unit.
- KDiscontinue use if power cord is frayed or worn.
- KDo not attempt to repair or replace a damaged power cord. Cord must be replaced by Hatco, an Authorized Hatco KService KAgent, Kor Ka Kperson Kwith Ksimilar qualifications.
•KThis unit must be serviced by qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
•KUse Konly KGenuine KHatco KReplacement KParts Kwhen service Kis Krequired. KFailure Kto Kuse KGenuine KHatCD Replacement KParts Kwill Kvoid Kall Kwarranties Kand Km subject Koperators Kof Kthe Kequipment Kto Khazardous u
electrical voltage, resulting in electrical shock or burn. Genuine KHatco KReplacement KParts Kare Kspecified Kt operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
WARNING
FIRE HAZARD:
lugInstall unit with a minimum of 3-1/2" (89 mm) of space cal from Kbottom Kof Kunit Kto Kall Kcombustible Ksurfaces Kto prevent combustion.
- KDo not use harsh chemicals such as bleach (or cleaners containing Kbleach), Koven Kcleaners, Kor Kflammable cleaning solutions to clean this unit.
Make sure all operators have been instructed on the safe and proper use of the unit.
This unit is not intended for use by children or persons with Kreduced Kphysical, Ksensory, Kor Kmental Kcapabilities. Ensure proper supervision of children and keep them away from the unit.
Hatico KCorporation Kis Knot Kresponsible Kfor Kactual Kfood product serving temperature. It is the responsibility of the user to ensure that food product is held and served at a safe temperature.
This Kunit Khas Kno K"user-serviceable" Kparts. Klf Kservice Kis required on this unit, contact an Authorized Hatco Service Agent Kor Kcontact Kthe KHatco KService KDepartment Kat 800-558-0607 Kor K414-671-6350; Kfax K800-690-2966; Kor International fax 414-671-3976. Koff
CAUTION
BURN HAZARD:
- KSome Kexterior Ksurfaces Kon Kunit Kwill Kget Khot. KAvoid unnecessary contact with unit.
- KDrain water may reach temperatures in excess of 200^ (93°C). Use appropriate plumbing materials when installing drain.
- KWater Kin Kholding Kvessel Kmay Kreach Ktemperatures Kin excess Kof K190°F K(88°C). KUse Kappropriate Kprotection when operating unit.
- KHot water in unit may cause scalding injury. Allow unit to cool before draining or cleaning.
•KDO KNOT Kset Ktemperature Kcontrol Khier Kthan K190°F (88°C). Units are designed to heat water up to 190°F (88°C). Water over 190°F (88°C) is very active and could splash onto operator causing serious burns or injury.
Do Knot Kuse Kextension Kpipes Kon Kthe Kinlet Kand Koutlet may connections on water heater units. Poor performance or unsafe conditions may occur.
Auto-Fill units must be installed with adequate backflow protection and must conform with all federal, state, and local codes.
NOTICE
Units are voltage-specific. Refer to specification label for electrical requirements before beginning installation. Connecting unit to incorrect power supply will void product warranty and may damage unit.
For units with Auto-Fill, do not exceed an incoming water temperature of 140^ F ( 60^ C) or incoming water pressure of 80 psi (550 kPa).
This unit is intended for commercial use only — NOT for household use.
Do not turn on power to unit until holding vessel has been filled with water. Dry operation may cause element burnout.
ALWAYS drain holding vessel with power to unit off or element burnout could occur.
Standard and approved manufacturing oils may smoke up to 30 minutes during initial startup. This is a temporary condition. Operate unit correctly until smoke dissipates.
NOTICE
Do not use excessive force when tightening unions or nuts. Over-tightening and excessive force may cause leaks.
Incoming water in excess of 3 grains of hardness per gallon (GPG) (0.75 grains of hardness per liter [GPL]) must be treated and softened before being supplied to water heater(s). Water containing over 3 GPG (0.75 GPL) will decrease efficiency, increase energy use, and reduce operating life of unit through increased lime build-up. Product failure caused by liming or sediment buildup is not covered under warranty.
Use only delimers that are non-corrosive to aluminum, brass, and stainless steel. Damage to unit caused by corrosive materials is not covered under warranty.
Inspect unit regularly for lime and sediment buildup. Excessive buildup may affect performance and reduce operating life of unit.
MODEL DESCRIPTION
All Models
3CS2 and FR2 series Hydro-Heaters mount under a sink or holding vessel, leaving the interior of the holding vessel free of obstructions. Hydro-Heaters feature a tubular water chamber with a spiral heating element wrapped around the outside. They include a stainless steel front, powdercoated body, a low-water cut-off system, and a convenient drain.
Each unit comes with a one year parts and labor warranty. Units are shipped completely assembled and ready to install with all gaskets and fittings.
Optional features include a stainless steel body and base, an Auto-Fill system, a remote mounted control, and a security package. A flush hose kit is available as an accessory. Refer to the OPTIOéS AéD ACCESSORIES section for details.
3CS2 Models
The Hatco 3CS Hydro-Heater is designed for use with any manual dishwashing operation. It maintains a continuous supply of sanitizing rinse water at 180^ F ( 82^ C). The heater utilizes advanced electronic controls and “free flow” technology to ensure responsive and efficient operation.
FR2 Models
The Hatco FR2 Hydro-Heater is designed to be used with a Bain-Marie or Food Rethermalizer to heat or hold foods at safe temperatures between 140°F and 190°F (60° and 88°C). An electronic controller with digital display maintains an accurate setpoint temperature, and “free flow” technology ensures responsive and efficient operation.
FR2-3 and FR2-4 models are available with an optional 48" (1219 mm) cord and plug.

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Outlet Inlet Electronic Controller Drain Handle (closed) POWER ON/OFF (I/O) Switch Clean-out Drain DrainFigure 1. 3CS2/FR2 Series Hydro-Heater

flowchart
graph TD
A["3CS = Three Compartment Sink\nFR = Food Retheralizer/\nBain-Marie Heater"] --> B["Hydro-Heater"]
C["3CS - XB"] --> D["Balanced—3 Phase\nKilowatt Rating"]
Figure 2. Model Designation
SPECIFICATIONS
Plug Configurations
Some units are supplied from the factory with an electrical cord and plug installed. Plugs are supplied according to the applications.
WARNING
ELECTRIC SHOCK HAZARD: For units with an electrical cord and plug, plug unit into a properly grounded electrical receptacle of the correct voltage, size, and plug configuration. If plug and receptacle do not match, contact a qualified electrician to determine and install proper voltage and size electrical receptacle.

NEMA 6-20P
(Available for FR2-3 only)

NEMA 6-30P
(Available for FR2-4 only)
Figure 3. Plug Configurations
NOTE: The specification label is located on the lower right side toward the front of the unit. See label for serial number and verification of unit electrical information.
Electrical Rating Chart—3CS2 Models
| ModelKVoltage | Kilowatts(kW) | KPhaseKAmps | Wiring Sizing AWG*† | Fuse or Circuit Breaker*KShipping Weight | |
| 3CS2-3 208 3.0 1 14.4 12 20 24 lbs. (11 kg)240 3.0 1 12.5 12 20 24 lbs. (11 kg) | |||||
| 3CS2-4 208 4.5 1 19.2 10 30 24 lbs. (11 kg)240 4.5 1 16.7 10 30 24 lbs. (11 kg) | |||||
| 3CS2-6 208 6.0 1 28.8 8 40 27 lbs. (12 kg)240 6.0 1 25 | 8 40 27 lbs. (12 kg) | ||||
| 3CS2-3B | 208 | 3.0 | 3 (Bal.) | 8.4 | 14 |
| 240 3.0 | 3 (Bal.) | 7.3 14 | 15 24 lbs. (11 kg) | 15 | |
| 3CS2-4B | 208 | 4.5 | 3 (Bal.) | 11.2 | 14 |
| 240 4.5 | 3 (Bal.) | 9.6 14 | 15 24 lbs. (11 kg) | 20 | |
| 3CS2-6B | 208 | 6.0 | 3 (Bal.) | 16.7 | 12 |
| 240 | 6.0 | 3 (Bal.) | 14.5 | 12 | |
| 3CS2-9B | 208 | 9.0 | 3 (Bal.) | 25 | 10 |
| 240 | 9.0 | 3 (Bal.) | 21.7 | 10 | |
* Wire size is based on THHé copper wire for branch circuit protection at 0.91 derate factor. Circuit breakers and fused disconnects are to be mounted remotely and wired by contractor. Sizes are based on the 2002 éEC table 310-16. Conduit size based on conductors plus ground wire sizing per Table C1 from Appendix C.
† Based upon THHé wire rated 90°C.
NOTE: Shipping Weight includes packaging.
Electrical Rating Chart—FR2 Models
| Model Voltage | Kilowatts(kW) Phase Amps | Wiring Sizing AWG*† | Fuse or Circuit Breaker* Shipping Weight | |||
| FR2-3 208 3.0 1 14.4 12 20 24 lbs. (11 kg)240 3.0 1 12.5 12 20 24 lbs. (11 kg) | ||||||
| FR2-4 208 4.5 1 19.2 12 30 24 lbs. (11 kg)240 4.5 1 16.7 12 30 24 lbs. (11 kg) | ||||||
| FR2-6 208 6.0 1 28.8 10 40 27 lbs. (12 kg)240 6.0 1 25 | ||||||
| FR2-3B | 208 | 3.0 | 3 (Bal.) | 8.4 | 14 | 15 24 lbs. (11 kg) |
| 240 | 3.0 | 3 (Bal.) | 7.3 | 14 | 15 24 lbs. (11 kg) | |
| FR2-4B | 208 | 4.5 | 3 (Bal.) | 11.2 | 14 | 15 24 lbs. (11 kg) |
| 240 | 4.5 | 3 (Bal.) | 9.6 | 14 | 15 24 lbs. (11 kg) | |
| FR2-6B | 208 | 6.0 | 3 (Bal.) | 16.7 | 12 | 30 27 lbs. (12 kg) |
| 240 6.0 | 3 (Bal.) | 14.5 12 20 27 lbs. (12 kg) | ||||
| FR2-9B | 208 | 9.0 | 3 (Bal.) | 25 | 10 | 40 27 lbs. (12 kg) |
| 240 9.0 | 3 (Bal.) | 21.7 10 30 27 lbs. (12 kg) | ||||
* Wire size is based on THHé wire for branch circuit protection at 0.91 derate factor. Circuit breakers and fused disconnects are to be mounted remotely and wired by electrical contractor. Sizes are based on the 2002 éEC table 310-16. Conduit size based on conductors plus ground wire sizing per Table C1 from Appendix C.
† Based upon THHé wire rated 90°C.
NOTE: Shipping Weight includes packaging.
Dimensions
| Model | Width (A) | Depth (B) | Height (C) | Width (D)‡ |
| 3CS2 and FR2 | 6-3/4" (172 mm) | 17-1/8" (433 mm) | 12-3/8" (314 mm) | 7-3/4" (197 mm) |
‡ Units equipped with the Auto-Fill option have a Width (D) of 9-1/2" (241 mm).

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A C DFront View

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Technical line drawing of a mechanical assembly with two cylindrical components and a handle (no text or symbols)Side View
Figure 4. Dimensions—3CS2 and FR2 Models
NSF Criteria
éSF Standard 4 added performance requirements for food rethermalizing. The requirements mirror the requirements for food rethermalizing in the FDA Food Code. The basic requirement is that food reach a temperature of 165°F (74°C) in a time period of two hours or less. Appliances that are manufactured for the purpose of rethermalizing food will need to meet these performance requirements in order to be listed to éSF Standard 4.
The Hatco FR2 Series Hydro-Heater is specifically made for food rethermalizing, however, the heating unit is designed to be incorporated into a hot water bath rethermalizer. Hatco does not supply the vessel that contains the water, nor the system that determines how food is placed and held in the vessel. The Hatco FR2 unit attaches to the bottom of the vessel and supplies hot water to the vessel.
Hatco does supply sizing recommendations to enable the appliance manufacturer to correctly size the FR2 unit to the vessel. However, there are variables in the way that the vessel is manufactured that affect its ability to pass the éSF performance requirements. The Hatco FR2 unit is listed with éSF for construction only. Due to the fact that the FR2 is only a portion of a larger system, it is impossible to do performance testing until the FR2 unit is incorporated onto the water vessel.
The result is that it is the responsibility of the vessel manufacturer to have the entire rethermalizing appliance tested and listed in accordance with éSF Standard 4. Simply hanging an éSF listed FR2 unit on the appliance does not transfer éSF listing to the entire appliance.
General
Hatco 3CS2 and FR2 Series Hydro-Heaters are shipped fully assembled. Care should be taken when unpacking the shipping carton to avoid damage to unit and components enclosed.
WARNING
ELECTRIC SHOCK HAZARD:
- KUnits Ksupplied Kwithout Kan Kelectrical Kcord Kand Kplegcess of 200°F (93°C). Use appropriate plumbing materials require Ka Khardwired Kconnection Kto Kon-site Kelectricalhen installing drain.
system. Connection must be properly grounded and of correct voltage, size, and configuration for electrical specifications of unit. Contact a qualified electrician to determine and install proper electrical connection.
- KFor units with an electrical cord and plug, plug unit into a properly grounded electrical receptacle of the correct voltage, Ksize, Kand Kplug Kconfiguration. KIf Kplug Kan receptacle do not match, contact a qualified electrician to determine and Kinstall Kproper Kvoltage Kand Ksize electrical receptacle.
- KUnit must be installed by qualified, trained installers. Installation must conform to all local electrical and plumbing codes. Installation by unqualified personnel will Kvoid Kthe Kunit Kwarranty Kand Kmay Klead Kto Ke shock Kor burn, Kas Kwell Kas damage Kto Kunit Kand/o surroundings. Check with local plumbing and electrical inspectors for proper procedures and codes.
- KUnit is not weatherproof. Locate the unit indoors where the Kambient Kair Ktemperature Kis Ka Kminimum Kof K7 (21°C).
FIRE KHAZARD: KInstall Kunit Kwith Ka Kminimum Kof K3-1/2" (89 mm) of space from bottom of unit to all combustible surfaces to prevent combustion.
- Remove the unit from the box.
NOTE: To prevent delay in obtaining warranty coverage, complete online warranty registration. See the IMPORTAéT OWéER léFORMATIOé section for details. - Remove tape and protective packaging from all surfaces of unit.
Sizing Information
Hatco recommends the following guidelines be used to ensure proper operation and sanitation.
For 3CS2 Series in a Sink Heater Application
- Minimum of 2000 watts per square foot (2.2 watts per sq. cm) of vessel top.
- 3CS2 units are sized based on 140^ (60°C) supply water with a 30-minute preheat period to reach the sanitizing temperature.
For FR2 Series in a Bain-Marie or Steam Table Application
- Minimum 750 watts per square foot (0.8 watts per sq. cm) of vessel top.
For FR2 Series in a Food Rethermalizer Application
- Minimum 2000 watts per square foot (2.2 watts per sq. cm) of vessel top.
NOTE: Use one 3CS2 or FR2 unit for a vessel up to 6' (1829 mm) long. Units over 6' (1829 mm) require a minimum of two units.
Installing the Unit
An adhesive backed paper template is shipped with the unit and is used to locate the sink strainer holes. Use the following procedure to mount the unit to the sink or holding vessel.
CAUTION
BURN HAZARD: Drain water may reach temperatures in legcess of 200°F (93°C). Use appropriate plumbing materials calhen installing drain.
Do Knot Kuse Kextension Kpipes Kon Kthe Kinlet Kand Koutlet connections on water heater units. Poor performance or unsafe conditions may occur.
Auto-Fill units must be installed with adequate backflow protection and must conform with all federal, state, and local codes.
NOTE: FR2 Hydro-Heaters should be installed with a perforated water baffle (not supplied with unit) to distribute the heated water properly. The baffle should be 3/4" (19 mm) high with a divider wall between the inlet and outlet. The baffle should also have 3/4" (19 mm) holes around the periphery every 6" (152 mm).
LEATE: 3CS2 Hydro-Heaters should be mounted in the center of a sink or holding vessel.

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0°F 3' (914 mm) MAX 3' (914 mm) MAX 2" Holding Vessel Drain 3/4" (19 mm) Pilot Hole 2" (51 mm) Diameter Hole 3" (51 mm) Diameter Offset Front edge should be flush to the front of the sink or holding vessel.Figure 5. Top View of Holding Vessel
NOTE: The dotted lines in the image above indicate the position of the unit under the sink or holding vessel.
-
Expose the adhesive back of the paper template and position it on the bottom of the sink or holding vessel.
-
The decal should be positioned exactly above where the Hydro-Heater will be positioned below the sink or holding vessel.
- Make sure the front edge of the decal is flush with the front edge of the sink or holding vessel.
-
FR2 Series Hydro-Heaters should be positioned with no more than 3' (914 mm) on either side when mounted under the sink or holding vessel.
-
Center punch and drill a 3/4" (19 mm) pilot hole at each of the two center marks on the template.
NOTE: The pilot holes are for cutting larger holes with a knockout hole punch. - Remove the template and cut a 2" (51 mm) diameter hole at each pilot hole location using a knockout hole punch.
- zake a 1/8" (3 mm) offset around each 2" (51 mm) diameter hole. The offset should be a diameter of 3" (76 mm) centered around the hole.

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3" (76 mm) Dia. Offset 2" (51 mm) Dia. Hole 1/8" (3 mm) Offset Height Sink or Tank BottomFigure 6. Side View of Hole and Offset
- Unscrew the drain spud assembly from the welded pipe on the heater.
- Unscrew the locknut from the drain spud assembly and slide off all of the washers except the thin rubber washer.
- With only the thin rubber washer attached to the drain spud, slide the drain spud through the sink hole from above.
- Secure the drain spud assembly to the sink or holding vessel.
a. From under the sink, slide the two thick rubber washers followed by the fiber washer onto the drain spud.
b. Screw the locknut (flat side up) onto the drain spud.
- Repeat steps 5–8 for the other spud assembly.
- Secure the unit to the sink or holding vessel.
a. Position the unit under the two spud assemblies.
NOTE: Make sure the union washers are positioned properly inside the union nuts and are not crimped.
b. Screw the union nut to the threaded drain spud assembly.
NOTICE
Do not use excessive force when tightening unions or nuts. Over-tightening and excessive force may cause leaks.
- Tighten all of the nuts securely.
NOTE: Refer to the OPTIOÉS AéD ACCESSORIES section for Auto-Fill installation information. - Fill the sink or holding vessel with water and check for leaks.
NOTE: A 3/4" (19 mm) hose or pipe may be connected to the heater drain and run to an open sight drain. The heater drain should not be permanently connected to the sanitary drain system. The clean-out brush must have access to the heater drain(s). Check local plumbing code for proper drain installation. See the zAléTEÉAéCE section for more information.

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Drain Spud Thin Rubber Washer Sink/ Vessel Bottom Two Thick Rubber Washers Fiber Washer Locknut Union Washer Union NutFigure 7. Installing a Hydro-Heater
NOTE: Units exposed to movement, such as shipboard installations, must be stabilized before operating. Two anti-sway anchor points are located on the bottom-center of the unit. Attach stabilization hardware to these points using the 1/4" screws supplied.

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Anti-Sway Anchor Point Screws Bottom ViewFigure 8. Anti-Sway Anchor Points
Electrical Information
Hatco 3CS2 and FR2 Series Hydro-Heaters are available for operation with standard power systems. Check the specification label for the proper power supply.
NOTICE
Units are voltage-specific. Refer to specification label for electrical requirements before beginning installation. Connecting unit to incorrect power supply will void product warranty and may damage unit.
Units come complete with all electrical wiring and are equipped with three electrical knockouts, one at the rear and one on each side toward the rear. When performing installation, run electrical connections through one of these knockouts.
NOTE: Auto-Fill models are provided with two electrical knockouts, one at the rear and one on the right-hand side toward the rear.
Only specific models FR2-3 and FR2-4 Hydro-Heaters can be ordered and supplied with an electrical cord and plug.
General
Use the following procedures to operate a Hydro-Heater.

Read all safety messages in the IMPORTANT SAFETY INFORMATION section before operating this equipment.

BURN HAZARD:
- Some exterior surfaces on unit will get hot. Avoid unnecessary contact with unit.
- Water in holding vessel may reach temperatures in excess of 190^ (88°C). Use appropriate protection when operating unit.
- DO NOT set temperature control higher than 190^ (88°C). Units are designed to heat water up to 190^ (88°C). Water over 190^ (88°C) is very active and could splash onto operator causing serious burns or injury.
NOTICE
Do not turn on power to unit until holding vessel has been filled with water. Dry operation may cause element burnout.
ALWAYS drain holding vessel with power to unit off or element burnout could occur.
- For hardwired units, check that the fused disconnect switch or circuit breaker is in the "on" position. For cord and plug units, make sure the unit is plugged into a properly grounded receptacle of the correct voltage, size, and plug configuration. See the SPECIFICATION section for details.
- Make sure that the small pipe caps (if provided) are tightened securely to the clean-out drains.
- Close the drain by moving the drain handle toward the front of the unit until it stops.
- Fill the sink or holding vessel with hot water to the normal operating level.
- For units with Auto-Fill, open the water supply valve and verify the sink or holding vessel is being filled with water.
- Move the POWER Oé/OFF (I/O) switch to the Oé (I) position.
- The WATER TEMPERATURE display will glow to indicate power is supplied.
NOTE: Auto-Fill units only—When the tank water level reaches the low water probe, the display will show the current water temperature and a small red light will glow in the upper left-hand corner of the display indicating the heating elements are energized. Water will continue to fill the tank until the water reaches the upper water probe. The heating elements will remain on until the tank water reaches the programmed setpoint temperature.
- Set the electronic controller to the desired setpoint temperature.
a. Press the key. The WATER TEMPERATURE display will show "TSP".
b. Press the key again. The WATER TEMPERATURE display will show the current setpoint temperature.
c. Press the key or key to change the setpoint temperature. The WATER TEMPERATURE display will show the new setpoint temperature.
d. Press the key. The WATER TEMPERATURE display will show "End". Wait 5 seconds and the unit will show the current operating temperature.

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Drain Handle (closed) 140 °C WATER TEMPERATURE SET HATCO HYDRO HEATER ON/OFF POWER ON/OFF (I/O) Switch Electronic Controller OPERATION 1. Power "SET" button once, 3-Diff display "TBF" 2. Power "SET" button again, 3-Diff display control output, 3. Power "UP" or "DOWN" screen to display desired output, 4. Power "SET" button again, Unit change "END" After 6 seconds and will drive operating warning. NOTE: It uses 5 d as interrupted for 15 seconds or not continued, the test will result back to original output. CAUTION TURN UNIT OFF BEFORE DRAWING. ON I OFF POWER HATCO CORP. WLINGKEE, WI U.S.A. Cleanout Drain w/Cap DrainFigure 9. Hydro-Heater Control Panel
NOTE: If step 6 is interrupted or no changes are made for 15 seconds, the controller will go back to its original setting without accepting the change.
NOTE: If the WATER TEMPERATURE display shows "E2", the internal water sensing probe is out of temperature range. If this occurs, contact the Hatco Parts and Service Team or an Authorized Service Agent in your area for assistance.
NOTE: If the WATER TEMPERATURE display shows "E3", the low water sensing probe is not sensing water. The heating elements will not activate until the probe is submersed in water. If this occurs, add water or check the water supply connection.
General
Hydro-Heaters are designed for maximum durability and performance with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
- KTurn KOFF Kpower Kswitch, Kunplug Kpower Kcord/turn Kof power at circuit breaker, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
- KDO NOT submerge or saturate with water. Unit is not waterproof. Do not operate if unit has been submerged or saturated with water.
- KDo not steam clean or use excessive water on unit.
- KDo not clean unit when it is energized or hot.
This Kunit Khas Kno K"user-serviceable" Kparts. Klf Kservice required on this unit, contact an Authorized Hatco Service Agent Kor Kcontact Kthe KHatco KService KDepartment Kat 800-558-0607 Kor K414-671-6350; Kfax K800-690-2966; Kor International fax 414-671-3976.
Use only Genuine Hatco Replacement Parts when service is Krequired. KFailure Kto use KGenuine KHatco KReplacement Parts will void all warranties and may subject operators of the equipment to hazardous electrical voltage, resulting in electrical shock or burn. Genuine Hatco Replacement Parts are specified to operate safely in the environments in which they are used. Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Hatco equipment.
Recommended Cleaning Schedule
Complete cleaning and power flushing should be done:
- On a daily basis.
- Whenever food particles accumulate in the tank.
- Whenever a food product spill occurs.
- Whenever the unit is to be stored or shipped, especially in freezing temperatures.
Helpful Hints for Maximum Performance
- Keep inlet and outlet free of debris.
- Keep perforated water baffle (not supplied) in place and free of debris (FR2 units only).
- Delime unit using a non-corrosive deliming solution.
Cleaning
- Move the POWER Oé/OFF (I/O) switch to the OFF (O) position and allow the unit and water to cool.
- Drain water from the sink or holding vessel.
-
Connect one end of a drain hose onto the unit drain with the other end in a bucket or open site drain in a manner according to local plumbing codes.
-
Drain water from the unit.
-
Open the unit drain by moving the drain handle backward until it is in the horizontal position and allow all water to drain.
-
Unscrew and remove the pipe cap(s) from the clean-out drain(s) and allow all water to drain, if applicable.
-
Wipe visible deposits from the sink or holding vessel. For units with Auto-Fill, clean water sensor on sidewall of tank.
-
Close the drain by moving the drain handle toward the front of the unit until it stops.
- Screw the pipe cap(s) onto the clean-out drain(s), if applicable.
- Add appropriate cleaning solution to the unit.
For Kdaily Kcleaning: KDissolve a safe, non-toxic, non-corrosive sanitizer into 1 gallon (3.7 L) of hot water and pour into sink or holding vessel. Allow to soak for a minimum of 15 minutes.
For removing lime and mineral deposits: KAdd a mixture of 75% water and 25% white vinegar into the heat tank through the sink strainer assemblies. Do not use flavored vinegar. Allow the unit to stand with the mixture in the reservoir for an appropriate period of time.
NOTE: The amount of lime and mineral content in the water and how often the unit is operated will dictate how often the unit needs to be delimed. Units used with water that contains high lime and mineral content may require deliming on a daily basis.
NOTE: The time required will vary depending on the solution used and amount of deposits in reservoir.
NOTE: Product failure caused by liming or sediment buildup is not covered under warranty.
9. After cleaning, drain all expended solution from the unit through the drain and the clean-out drain(s).
10. If applicable, scrub the clean-out drain(s) with the cleaning brush.
11. Thoroughly rinse unit with fresh water until discharge is clear and all sanitizers have been removed and rinsed.
12. Upon visual inspection, if tank is not thoroughly clean, repeat steps 8–11.
13. Close the drain by moving the drain handle toward the front of the unit until it stops.
14. Screw the pipe cap(s) onto the clean-out drain(s), if applicable.
Draining Heater For Service Protection
Use the following procedure when shutting down the unit for long periods of time.
- Move the POWER Oé/OFF (I/O) switch to the OFF (O) position.
- Perform the entire "Cleaning" procedure in this section.
- Turn off the electrical power supply to the heater.
- Make sure the water has been drained from the unit as well as the sink or holding vessel.
WARNING
This unit must be serviced by trained and qualified personnel only. Service by unqualified personnel may lead to electric shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch, unplug power cord/turn off power at circuit breaker, and allow unit to cool before performing any cleaning, adjustments, or maintenance.
| Symptom Probable | Cause Corrective Action | |
| Water temperature too high. The | electronic controller is set too high. Adjust the | electronic controller to the desired temperature. |
| The electronic controller shows temperature in C^ instead of F^ (or F^ instead of C^ ). | The electronic controller was not programmed to the correct unit of measure. | Contact Authorized Service Agent or Hatco for assistance. |
| Water temperature too low. Sink | heaters need 30 minutes to reach a safe sanitizing temperature. | Turn Oé the unit and wait 30 minutes for the unit to reach proper temperature. |
| The electronic controller is set too low. Adjust the electronic controller to the desired temperature. | ||
| Heating elements burn out. The sink or holding vessel is dry or has a low level of water. (Sink or holding vessel should be filled with water to normal operating level) | Contact Authorized Service Agent or Hatco for assistance. | |
| Deposits built up in the heater pipes are restricting water flow. (Perform the entire “Cleaning” procedure in MAIéTEéAéCE.) | ||
| The sink or holding vessel leaks. | Fittings are too loose or too tight. | Properly tighten any fittings that may be causing the unit to leak. Replace gasket, if necessary. |
| The POWER Oé/OFF (I/O) switch is in the Oé (I) position but the unit is not heating the water. | The Energy Cut-Off switch was activated. | The unit overheated—likely due to a low water level. Fill the heater to the proper water level and turn the POWER Oé/OFF (I/O) switch to the OFF (O) position and then to the Oé (I) position. |
| Fuses may be blown, the circuit breaker may be tripped, or the power cord may be unplugged. | Check for proper fuse sizing and replace fuses, check/reset circuit breaker, and/or check/replace power cord. | |
| Drain handle not fully closed. | Move the drain handle to the vertical position. | |
Error Codes
There are three error codes that may show in the display:
E1: Indicates that the display temperature is out of range or display temperature probe is malfunctioning. Contact Authorized Service Agent or Hatco for assistance.
E2: Indicates that the control temperature is out of range or control temperature probe is malfunctioning. Contact Authorized Service Agent or Hatco for assistance.
E3: Indicates that the low water probe has not been satisfied. The heating elements are not yet submersed. Check water supply and water shut-off valve.
Auto-Fill System
A factory-installed Auto-Fill feature is available for 3CS2 and FR2 models. Units equipped with Auto-Fill require the following steps before startup.
WARNING
ELECTRIC SHOCK HAZARD: Unit must be installed by qualified, trained installers. Installation must conform to all local electrical and plumbing codes. Installation by unqualified personnel will void the unit warranty and may lead to electric shock or burn, as well as damage to unit and/or its surroundings. Check with local plumbing and electrical inspectors for proper procedures and codes.
CAUTION
Auto-Fill units must be installed with adequate backflow protection and must conform with all federal, state, and local codes.
NOTICE
For units with Auto-Fill, do not exceed an incoming water temperature of 140^ F ( 60^ C) or incoming water pressure of 80 psi (550 kPa).
- Connect 1/4" éPT copper water supply line to the inlet of the solenoid valve on the unit.
NOTE: Ball valve, line strainer, union(s), and vacuum breaker or other anti-siphon device must be supplied by table manufacturer or installer if required. - Locate a point on the sidewall for the sensor to be installed.
- Sensor should installed in an area in the sink or holding vessel at least 1/2" (13 mm) below any food pans or other object it could come into contact with.
- zark and drill a 1/2" (13 mm) hole into the side wall of the sink or holding vessel.
- Deburr the hole to prevent burrs from cracking or damaging the probe when tightened.
- Position upper water sensor probe into tank with o-ring against inside wall.
- Place washer onto threads of probe on outside wall of tank.
- Secure with nylon nut, making sure flat side of nut is towards washer.
- Tighten until snug. Be careful not to overtighten nut. Overtightening may cause leaks and/or crack the probe.
- Turn on water and check for leaks.
- Connect wire lead to probe.
Remote Mounted Control
A remote mounted control is available for 3CS2 and FR2 models. The remote mounted control is shipped with a 45" (1143 mm) cord and plug.
Installing the Remote Mounted Control
To install the remote mounted control:
- Cut a hole 3" (77 mm) wide and 1-1/4" (32 mm) high in the mounting surface.
- Feed the cable through the cutout and plug it into the unit.
- Push the remote mounted control into the cutout until it snaps in place.
NOTE: If the cutout hole is too small, cut the hole to the appropriate size until the remote mounted control slides into the cutout hole and snaps into place.
Changing the Setpoint Temperature
To set the remote mounted control to the desired setpoint temperature:
- Touch the set key. The display will show "SP1".
- Touch the set key again. The display will show the current setpoint temperature.
- Touch the up arrow or down arrow to adjust the setpoint temperature. The display will show the new setpoint temperature.
- Touch the set key when the desired setpoint temperature is shown. The display will go blank.
- Wait 5 seconds and the unit will show the current operating temperature.
NOTE: If step 3 is interrupted or no changes are made for 15 seconds, the controller will go back to its original setting without accepting the change.

text_image
1 OUTPUT ADJUST 190 °F SETFigure 10. Remote zounted Control
Flush Hose Kit
The Flush Hose Kit is available for 3CS2 and FR2 models and is used to power flush the unit to keep it working at peak efficiency. The kit consists of a drain stopper, cleaning brush, and adapter. Use the following procedure to power flush the unit.
- Move the POWER Oé/OFF (I/O) switch to the OFF (O) position and allow the unit and water to cool.
- Connect one end of a drain hose onto the drain outlet and place the open end in a bucket or open site drain in a manner according to local plumbing codes.
- Drain the sink or holding vessel by moving the drain handle backwards until it is completely horizontal. Water will now flow from the drain hose.
- Place the rubber stopper into the inlet strainer.
NOTE: The inlet strainer is the strainer closest to the front of the unit.
- Attach the flush hose with adapter to a fresh water supply, and place hose into outlet strainer. Flush fresh water through the unit until the discharge from the drain is clear.
- Turn off the fresh water supply, and reverse the positions of the rubber stopper and the power flush hose. Flush fresh water through the unit again until discharge from the drain is clear.
- Turn off the water supply, remove the rubber stopper and power flush hose, and allow the unit to finish draining.
- Remove clean-out caps and insert cleaning brush into clean-out and drain outlets. Use a scrubbing motion to clean the chambers
- Reinstall the clean-out caps.
- Rinse fresh water through the unit until discharge is clear.
- Close drain by moving the drain handle all of the way forward until it is completely vertical.
NOTE: Perform the entire "Cleaning" procedure in the MAIéTEéAéCE section of this manual if buildup is significant.
Security Package
A security package is a factory-installed option for 3CS2 and FR2 models. A security package contains Torx® screws and a control cover.
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the "Products") to be free from defects in materials and workmanship, under normal use and service, for a period of one (1) year from the date of purchase when installed and maintained in accordance with Hatco's written instructions or 18 months from the date of shipment from Hatco. Buyer must establish the Product's purchase date by registering the Product with Hatco or by other means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free from defects in materials and workmanship from the date of purchase (subject to the foregoing conditions) for the period(s) of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1)
Additional Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HWB Series (metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4) Years Parts-Only Warranty on pro-rated terms that Hatco will explain at Buyer's request:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine (9) Years Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FOREGOiÉG WARRAéTIES ARE EXCLUSIVE AéD lé LIEU OF AéY OTHER WARRAéTY, EXPRESSED OR IMPLIED, léCLUDiÉG BUT éOT LIMITED TO AéY IMPLIED WARRAéTY OF MERCHAéTABILITY OR FITéESS FOR A PARTICULAR PURPOSE OR PATEéT OR OTHER léTELLECTUAL PROPERTY RIGHT léFRIÉGEMEéT. Without limiting the generality of the foregoing, SUCH WARRAéTIES DO éOT COVER: Coated incandescent light bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass components, and fuses; Product failure in booster tank, fin tube heat exchanger, or other water heating equipment caused by liming, sediment buildup, chemical attack, or freezing; or Product misuse, tampering or misapplication, improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely, at Hatco's option, to repair or replacement using new or refurbished parts or Product by Hatco or a Hatco-authorized service agency (other than where Buyer is located outside of the United States, Canada, United Kingdom, or Australia, in which case Hatco's liability and Buyer's exclusive remedy hereunder will be limited solely to replacement of part under warranty) with respect to any claim made within the applicable warranty period referred to above. Hatco reserves the right to accept or reject any such claim in whole or in part. In the context of this Limited Warranty, "refurbished" means a part or Product that has been returned to its original specifications by Hatco or a Hatco-authorized service agency. Hatco will not accept the return of any Product without prior written approval from Hatco, and all such approved returns shall be made at Buyer's sole expense. HATCO WILL éOT BE LIABLE, UéDER AéY CIRCUMSTAéCES, FOR COéSEQUÉTIAL OR léCIDEÉTAL DAMAGES, léCLUDIÉG BUT éOT LIMITED TO LABOR COSTS OR LOST PROFITS RESULTIÉG FROM THE USE OF OR léABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS BELÉG léCORPORATED lé OR BECOMléG A COMPOéEét OF AéY OTHER PRODUCT OR GOODS.
HATCO AUTHORIZED PARTS DISTRIBUTORS
ALABAMA
Jones McLeod Appl. Svc. Birmingham 205-251-0159
ARIZONA
Service Solutions Group Phoenix 602-234-2443
Byassee Equipment Co. Phoenix 602-252-0402
CALIFORNIA
Industrial Electric Commercial Parts & Service, Inc. Huntington Beach 714-379-7100
Chapman Appl. Service San Diego 619-298-7106
P & D Appliance Commercial Parts & Service, Inc. S. San Francisco 650-635-1900
COLORADO
Hawkins Commercial Appliance Englewood 303-781-5548
FLORIDA
Whaley Foodservice Repair Jacksonville 904-725-7800
3Wire Nass Service Co., Inc. Orlando 407-425-2681
B.G.S.I. Pompano Beach 954-971-0456
Comm. Appliance Service Tampa 813-663-0313
GEORGIA
TWC Services Mableton 770-438-9797
Heritage Service Group Norcross 866-388-9837
Southeastern Rest. Svc. Norcross 770-446-6177
HAWAII
Burney's Comm. Service, Inc. Honolulu 808-848-1466
Food Equip Parts & Service Honolulu 808-847-4871
ILLINOIS
Parts Town Lombard 708-865-7278
Eichenauer Elec. Service Decatur 217-429-4229
Midwest Elec. Appl. Service Elmhurst 630-279-8000
Cone's Repair Service Moline 309-797-5323
INDIANA
GCS Service Indianapolis 317-545-9655
IOWA
Electric Motor Service Co. Davenport 319-323-1823 Goodwin Tucker Group Des Moines 515-262-9308
KENTUCKY
Service Solutions Group Lexington 859-254-8854 Service Solutions Group Louisville 502-451-5411
LOUISIANA
Chandlers Parts & Service Baton Rouge 225-272-6620
MARYLAND
Electric Motor Service Baltimore 410-467-8080 GCS Service Silver Spring 301-585-7550
MASSACHUSETTS
Ace Service Co., Inc. Needham 781-449-4220
MICHIGAN
Bildons Appliance Service Detroit 248-478-3320 Commercial Kitchen Service Bay City 517-893-4561 Midwest Food Equip. Service Grandville 616-261-2000
MINNESOTA
GCS Service Plymouth 800-345-4221
MISSOURI
General Parts Kansas City 816-421-5400 Commercial Kitchen Services St. Louis 314-890-0700 Kaemmerlen Parts & Service St. Louis 314-535-2222
NEBRASKA
Anderson Electric Omaha 402-341-1414
NEVADA
Burney's Commercial Las Vegas 702-736-0006 Hi. Tech Commercial Service N. Las Vegas 702-649-4616
NEW JERSEY
Jay Hill Repair Fairfield 973-575-9145
Service Plus Flanders 973-691-6300
NEW YORK
Acme American Repairs, Inc. Brooklyn 718-456-6544 Alpro Service Co. Brooklyn 718-386-2515 Appliance Installation Buffalo 716-884-7425 Duffy's Equipment Services, Inc. Buffalo 800-836-1014 3Wire Northern Plattsburgh 800-634-5005 Duffy's Equipment Services, Inc. Sauquoit 800-836-1014 J.B. Brady, Inc. Syracuse 315-422-9271
NORTH CAROLINA
Authorized Appliance Charlotte 704-377-4501
OHIO
Akron/Canton Comm. Svc. Inc. Akron 330-753-6635 Service Solutions Group Cincinnati 513-772-6600 Commercial Parts and Service Columbus 614-221-0057 Electrical Appl. Repair Service Brooklyn Heights 216-459-8700 E. A. Wichman Co. Toledo 419-385-9121
OKLAHOMA
Hagar Rest. Service, Inc. Oklahoma City 405-235-2184 Krueger, Inc. Oklahoma City 405-528-8883
OREGON
Ron's Service, Inc. Portland 503-624-0890
PENNSYLVANIA
Elmer Schultz Services Philadelphia 215-627-5401 FAST Comm. Appl. Service Philadelphia 215-288-4800 Appliance Installation & Service Pittsburgh 412-809-0244
K & D Service Co. Harrisburg 717-236-9039
Electric Repair Co. Reading 610-376-5444
RHODE ISLAND
Marshall Electric Co. Providence 401-331-1163
SOUTH CAROLINA
Whaley Foodservice Repair W. Columbia 803-791-4420
TENNESSEE
Camp Electric Memphis 901-527-7543
TEXAS
GCS Service Fort Worth 800-433-1804
Armstrong Repair Service Houston 713-666-7100
Cooking Equipment Specialist Mesquite 888-866-9276
Refrigerated Specialist, Inc. Mesquite 888-866-9276
Commercial Kitchen Repair Co. San Antonio 210-735-2811
UTAH
La Monica's Rest. Equip. Service Murray 801-263-3221
VIRGINIA
Daubers Norfolk 757-855-4097 Daubers Springfield 703-866-3600
WASHINGTON
3Wire Restaurant Appliance Seattle 800-207-3146
WISCONSIN
A.S.C., Inc. Madison 608-246-3160 A.S.C., Inc. Milwaukee 414-543-6460
CANADA
ALBERTA
Key Food Equipment Service Edmonton 780-438-1690
BRITISH COLUMBIA
Key Food Equipment Service Vancouver 604-433-4484 Key Food Equipment Service Victoria 250-920-4888
MANITOBA
Air Rite, Inc. Winnipeg 204-895-2300
NEW BRUNSWICK
EMR Services, Ltd. Moncton 506-855-4228
ONTARIO
R.G. Henderson Ltd. Toronto 416-422-5580 Choquette - CKS, Inc. Ottawa 613-739-8458
QUÉBEC
Choquette - CKS, Inc. Montreal 514-722-2000
Choquette - CKS, Inc. Québec City 418-681-3944
UNITED KINGDOM
Marren Group Northants +44(0)1933 666233
HATCO CORPORATION
P.O. Box 340500
Milwaukee, WI 53234-0500 U.S.A.
(800) 558-0607 (414) 671-6350
Parts and Service Fax (800) 690-2966
International Fax (414) 671-3976
partsandservice@hatcocorp.com
www.hatcocorp.com
Register your unit online!
See IMPORTANT OWNER INFORMATION
section for details.