Velocity Micro

Cruz Reader SE R100 - Tablet Velocity Micro - Free user manual and instructions

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Download the instructions for your Tablet in PDF format for free! Find your manual Cruz Reader SE R100 - Velocity Micro and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Cruz Reader SE R100 by Velocity Micro.

USER MANUAL Cruz Reader SE R100 Velocity Micro

Getting Started with CRUZ™

Velocity Micro Cruz Reader SE R100 - Getting Started with CRUZ™ - 1

natural_image Smartphone displaying a mobile app interface with icons on screen (no readable text or symbols)

Table of Contents

I. Get Acquainted.... 2

II. Resistive Screen 3

III. Get Started 4

IV. Your Home Screen.... 5-6

V. Connecting to Wi-Fi....7-8

VI. Email Setup 9

VII. Saving Battery 10

VII. Device Storage and ASTRO 11-12

VIII. Transferring Files 13-14

IX. File Formats 15

X. Preloaded Apps 16-17

XI. Buying Books 18-19

XII. Installing ePUBS 20

XIII. Loading/Playing Media 21-22

I. Get Acquainted

Figure 1: Device Exterior
Velocity Micro Cruz Reader SE R100 - Get Acquainted - 1

text_image Power on/off Reset SD card reader Mini USB port Status Bar Volume up/down Touch screen

II. Resistive Screen

What does it mean?

The Cruz Reader has a "resistive touch screen," meaning there are two electronic layers inside the screen separated by a narrow gap. When your fi nger presses on an area of the screen, these two layers are joined, sending the info to the Cruz processor and translating it as input.

What makes it work best?

Resistive screens work best when using a sharp, precise touch, like that of a fi ngernail or pen top and do require a little more pressure than the capacitive screens found on many smart phones. Because they do not detect the heat of your fi nger like capacitive screens, a tool like a stylus can also be used to easily and precisely navigate the Cruz Reader's touch screen.

Velocity Micro Cruz Reader SE R100 - What makes it work best? - 1

natural_image Black OLS tablet device with yellow screen and navigation icons (no visible text or symbols on screen)

III. Get Started

Before continuing, understand that the display has a screen timeout by default set to 15 seconds. If the unit is left inactive for that period of time, the screen will go dark as if turned off. However, it is simply in standby mode. Tap the power button and a screen will appear with an arc with green padlock buttons on either side.

Velocity Micro Cruz Reader SE R100 - Get Started - 1

text_image 4:30 PM Mioa, Sep 27, 2019 Charging (80ms)

Velocity Micro Cruz Reader SE R100 - Get Started - 2

natural_image Gray padlock icon with curved arrow, no text or symbols present

This is your Lock Screen.

It appears to secure the touch screen from accidental touches. Simply slide one of the locks toward the center of the screen to unlock the device and your Home Screen will reappear.

The Battery should have a nominal charge on it out of the box and should charge fairly rapidly. Connect the charger to the DC-IN jack on your Cruz for 20 to 30 minutes for a full charge lasting approximately 10 hours. The charging indicator LED to the right of the DC adapter plug will glow red when charging, green when complete, and off when not needed. Battery life will vary due to many conditions, especially when using Wi-Fi and maximum screen brightness.

IV. Your Home Screen

Think of this as your desktop. What goes on the home screen is up to you. You can fi ll the space with any combination of short-cuts, widgets, and folders you like. Some preinstalled shortcut icons will appear at the bottom, and a Google Search Widget appears at the top.

Velocity Micro Cruz Reader SE R100 - Your Home Screen - 1

Velocity Micro Cruz Reader SE R100 - Your Home Screen - 2

When you power up your Cruz for the first time, you'll see the main home-screen panel. This panel is typically centered; you can access additional panels on either side of the main one by swiping your finger left or right.

Velocity Micro Cruz Reader SE R100 - Your Home Screen - 3

text_image 9/10/2010 11:27 AM

At the top of the Home Screen is your Status Bar. At the left, you have a set of four Control Icons. If you are ever in an application that uses full screen mode and therefore hides these icons, simply tap on the center of the screen to make the Status Bar reappear momentarily. From left to right, the icons are Home Back, Search and Menu

To the right on the Status Bar you will find the date and time. To the left of the date, you will see a Battery Life icon. This icon changes to a Battery Charging icon when the DC Adapter is connected and plugged into the wall socket, regardless if there is a full charge or not.

To the left of that will appear a Wi-Fi icon (☐), but only when connected. The icon will show your Wi-Fi signal strength as well.

IV. Your Home Screen (Cont'd)

Adding Widgets to Your Home Screen:

Widgets are a feature of an application that you may install, allowing you to place a function of that app onto your Home Screen. For instance, you may add an Analog clock to your Home Screen.

To add a widget, simply tap and hold (long press) your fi inger on any open space on your home screen, and select Widgets from the context menu that opens. From there, select any of the available widgets. (The image shown here includes third party apps not included on your Reader.

Velocity Micro Cruz Reader SE R100 - Adding Widgets to Your Home Screen: - 1

text_image Add to Home screen Shortcuts Widgets Folders Wallpapers

Velocity Micro Cruz Reader SE R100 - Adding Widgets to Your Home Screen: - 2

text_image Choose widget Advanced Task Killer Analog clock antivirus Calendar Music Picture frame Power Control

V. Connecting to Wi-Fi

For the sake of this guide, the assumption is that you are connecting to your Cruz to your own home Wi-Fi Access Point (AP) or a free unsecured Wi-Fi hotspot. From the Home Screen, select the shortcut icon that reads Wi-Fi Settings and ensure that both Wi-Fi and Network Notification are enabled with green check marks. After a moment, your Wi-Fi networks list should populate. If you need to rescan for available networks, tap Menu> then tap Scan.

Velocity Micro Cruz Reader SE R100 - Connecting to Wi-Fi - 1

text_image Wi-Fi settin The Wi-Fi settings icon is a hammer and a wrench. It should be located in the bottom-right of your screen upon first starting up your Cruz.

V. Connecting to Wi-Fi (Cont'd)

Velocity Micro Cruz Reader SE R100 - Connecting to Wi-Fi (Cont'd) - 1

text_image Connect to vm-ls06 Signal strength Excellent Security WEP Connect Forget Cancel

Tap the network you wish to connect to and then click Connect.

For unprotected networks, this method should suffice. The Wi-Fi icon should now appear with full (or near full) strength next to the date and time.

Velocity Micro Cruz Reader SE R100 - Connecting to Wi-Fi (Cont'd) - 2

Velocity Micro Cruz Reader SE R100 - Connecting to Wi-Fi (Cont'd) - 3

9/9/2010 3:35 PM

Accessibility

If a password is required, tap the password text fi eld for the popup keyboard.

Many public Wi-Fi hotspots are freely accessible, though not all are. Some are secured, others are open. And still others appear to have no security, but require either access codes or some other form of access agreement acknowledgment via a browser. It is possible to connect to such a signal, appear to be connected, and still require validation.

Once the Cruz has successfully connected to any SSID, it is saved. The unit will try to auto-connect to the most recently successful connection. When that SSID is no longer available, it is listed in the Wi-Fi networks list as "Not in range, remembered" in the status line.

Troubleshooting

1) If you change the password of your wireless network, be sure to also change the remembered password.

VI. Email Setup

The pre-installed Email app is a simple but effective email client for both POP3 and IMAP email services. Confi guration is automatic for some email services. For those that are auto-confi gured, you only need to enter the email address and password, then click next. Otherwise, you will need to

Prior to beginning, you will need detailed email configuration information which is available from your service provider. You may have to locate the server settings information at your Email Provider's support website, or you may need to call their support line. Unfortunately Velocity Micro cannot provide assistance with this step. Below is the information you are looking for:

Server TypeYou must select POP3, IMAP, or Exchange according to your email service provider's instructions. Typically this is POP3, but many are now allowing for IMAP service. If you need to connect to an Exchange server, contact your business systems Network Administrator for assistance.
Username or Email Address:This must be either your email alias (the part in front of the @ character), or your full email address.
Password The password is case sensitive
Incoming mail serverThis is the address at which your incoming mail is waiting for you.
PortYou must specify a port number for communication with your incoming mail server.
Outgoing mail serverThis is the address which is waiting for your outgoing mail.
PortYou must specify a port number for communication with your outgoing mail server.
Security typeYou must specify if/whether a security method is required for

VII. Saving Battery Life

You may learn about your power consumption in Settings > About phone > Battery > Battery or use an app designed to analyze usage patterns.

Velocity Micro Cruz Reader SE R100 - Saving Battery Life - 1

natural_image Battery icon with gradient fill and red vertical stripe (no text or symbols)

Velocity Micro Cruz Reader SE R100 - Saving Battery Life - 2

natural_image Green battery icon with gradient fill and gray indicator light (no text or symbols)

Velocity Micro Cruz Reader SE R100 - Saving Battery Life - 3

natural_image Green battery icon with a white lightning bolt symbol (no text or numbers)

Very Low Battery Full Battery Charging Battery

Tips on Extending the Life of Your Battery:

  1. Understand that streaming audio or video apps will use a lot of battery life
  2. Disable Wireless Network Positioning

You can turn it off from Settings > Location > Use wireless networks.

  1. Switch off Wi-Fi

If you're not close to a strong Wi-Fi signal for extended periods of time, disable Wi-Fi from a homescreen widget or from Settings > Wireless networks > Wi-Fi.

  1. Use a Quick Screen Timeout

You can alter this option from Settings > Screen & display > Screen timeout.

  1. Turn Down the Screen Brightness

VIII. Device Storage and ASTRO

The device has three areas for storage. There are two SD card slots, one internal micro SD and one external SD/SDHC. There is also an embedded internal storage. Below, you'll see all of the storage areas broken down and fully explained:

Name CapacityAppears in ASTRO asStorage Uses
Internal SD StorageEither 2 GB or 4 GB */sdcardThe Android apps you install will write fi le folders and app content to this removable storage. You may copy content to this loca-tion, but be careful of what you delete as it may impact the function of your apps.
External SD StorageUp to 32GB/sdcard1This external slot is for standard and SD and SDHC fl ash memory cards (up to 32GB) and is useful for storage, or for transferring fi les to and from your Cruz and your computer.
Internal Device Storage (embedded)256 MB /The Android operating system uses this inter-nal embedded storage. You may not adminis-ter these fi les.

* Cruz Reader SE models come standard with a 2 GB SD card, Cruz Reader R101 models include a 4 GB SD card

VIII. Device Storage and ASTRO(Cont'd)

You can also end running applications (End Task) using ASTRO. Follow these steps to place a shortcut on your Home Screen.

Open ASTRO > Preferences (Prefs icon on toolbar) > Home Screen Icons > check the box for Processes

Now tap Home and tap on your new shortcut to open the app. Stick to the Apps tab and leave the Services and Processes tabs alone to avoid system instability.

Common Actions Using ASTRO

1) Copy a File

  • long click on the fi le name, select Edit / Copy.
  • navigate to the new directory and click Edit / Paste.

2) Copy Multiple Files

  • click the Multi button and select the fi les.
  • click Edit / Copy. - navigate to the new directory and click Edit / Paste.

3) Move a File

- long click on the file name, select Edit / Move.

4) Move Multiple Files

Velocity Micro Cruz Reader SE R100 - Common Actions Using ASTRO - 1

IX. Transferring Files

I. Tether via USB to your PC

NOTE: While tethered, you cannot use your Cruz to access the internal or external SD cards).

Velocity Micro Cruz Reader SE R100 - Tether via USB to your PC - 1

natural_image Diagram showing a desktop computer tower connected to an Apple tablet via USB symbol (no text or labels present)

STEP 1: Turn on your Reader and connect your supplied mini USB cable to the Cruz device and to your PC (mini USB cable not included with the Cruz Reader SE model)

STEP 2: Slide the notification panel down and tap the alert that reads, "USB Connected - Select to copy files to/from your computer", then tap Mount.

STEP 3: This should only be required once. After doing this, the alert should change to "Turn off USB storage ...". This is normal when tethered.

IX. Transferring Files (Cont'd)

II. Transfer via external SD Card

Velocity Micro Cruz Reader SE R100 - Transfer via external SD Card - 1

flowchart
graph LR
    A["Lock 2 GB"] --> B["SD TM"]
    B --> C["Mobile Device Interface"]

STEP 1: Insert external SD card and open ASTRO.
STEP 2: Navigate with the up arrow to the root of the device and tap the sdcard1 directory icon to access your card.
STEP 3: Select the "Multi" button on the menu bar, then tap each file you want to move to your Cruz device. You know the fi le is selected when the fi le name is highlighted.
STEP 4: Select the "Copy" button on the menu bar, then tap the Up button on the menu bar to move up one level, then tap the sdcard directory icon to access your internal SD card and select the "Paste" button on the menu bar.

X. File Formats

The fi le formats that this device can handle are too numerable to list. The pre-installed apps should allow you to view many Microsoft Offi ce fi le formats, including Word, Excel, and PowerPoint, as well as many eReader fi le types, and music and video fi le types.

Most fi les should work, but not all fi les are encoded the same. For example, some MPEG4 fi les will work but others may not, depending on how they were encoded and compressed

Natively supported file types include, but are not limited to:

Velocity Micro Cruz Reader SE R100 - File Formats - 1AudioMP3, WAV, AAC, OGG
Velocity Micro Cruz Reader SE R100 - File Formats - 2VideoMPEG4, H.263. H.264
Velocity Micro Cruz Reader SE R100 - File Formats - 3ImagesJPEG, GIF, PNG, BMP
Velocity Micro Cruz Reader SE R100 - File Formats - 4

XI. Preloaded Apps

Each Cruz comes preloaded with many useful applications that can be found by tapping the app panel at the bottom of your home screen. We have compiled below a full list of these preloaded apps, complete with a short description of their purpose/function.

Icon NameRequires Wi-FiPurpose
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 1Alarm Clock No
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 2ASTRO No
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 3Borders 8 eBooks YesYour primary eBook library portal. See section Section XI for details.
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 4Browser Yes
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 5Calculator No
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 6Calendar No
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 7Browse, purchase, and install applications

XI. Preloaded Apps

Icon NameRequires Wi-FiPurpose
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 8FaceBook MobileYes Log into your FaceBook account and stay connected on the go!
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 9Gallery NoAccess photo or video fi les for play or display right on the Cruz's full color screen. Use your Cruz as a digital picture frame or fully mobile media hub!
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 10Music NoJam to your favorite tunes! Insert headphones or listen through the built-in speakers. This app can play music while other apps are running.
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 11Offi ce Suite NoAllows you to view Microsoft® Offi ce fi les, including Excel® Spreadsheets, Word® documents, and even PowerPoint® presentations.
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 12Settings NoAccess device settings for Wi-Fi, sound and display, location and security, applications, storage, search, language and keyboard, and date and time.
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 13Twidroyd YesTweet updates to all your followers with this useful Twitter application!
Velocity Micro Cruz Reader SE R100 - Preloaded Apps - 14UerWallpapers NoOffers multiple preinstalled wallpaper options that give your Cruz a stylish fl air! Upload your own images to make it truly personal!

XII. Buying Books

Your Cruz offers the remarkable opportunity of carrying all your favorite books in the palm of your hand. Each Cruz comes pre-loaded with Borders eBook reader application. This application is a library portal allowing users to sign into their personal account, browse an immense selection of literature, and purchase/download books in an instant! There are over 100 free eBooks available for download.

In this section, you will be guided through your first eBook purchase!

BORDERS ^¢

STEP 1Click on the Borders eBooks icon located on the Home Screen or on your App panel. The app requires Wi-Fi connection, so make sure you are connected.Velocity Micro Cruz Reader SE R100 - BORDERS ^¢ - 1
STEP 2Once the application loads, create or sign into your Borders account. This is a free service. If you have forgotten your username or password, the Borders website (www.borders.com) is helpful inVelocity Micro Cruz Reader SE R100 - BORDERS ^¢ - 2

XII. Buying Books (cont'd)

STEP 4When you find a book you want to download/purchase, click on the book cover.Velocity Micro Cruz Reader SE R100 - Buying Books (cont'd) - 1
STEP 5It will bring you to a product page with the book cover, the price, a “Buy Now” button, as well as a synopsis of the book lower on the pageVelocity Micro Cruz Reader SE R100 - Buying Books (cont'd) - 2

XIII. Installing ePUBs

Many eReader files are in the ePUB file format. The Cruz Reader does not natively support this file format, so an additional application available on the Cruz Market must first be downloaded.

Keep in mind that many ePUB files are also DRM-protected (Digital Rights Management), preventing illegal distribution of publications. In order to read DRM-protected ePUBs, you will need to download a specialized application that manages the DRM requirements.

For instructions on how to read a DRM-protected ePUB on your Cruz, visit www.cruzreader.com or call one of our support technicians at 1-800-296-4312

Velocity Micro Cruz Reader SE R100 - Installing ePUBs - 1

natural_image Green geometric logo with interlocking shapes (no text or symbols)

ePUB

Reading ePUB fi les that are NOT protected by DRM

Step 1Install FBReader from the Cruz Market (Apps > Books & Reference > FBReader) onto your Cruz.
Step 2Transfer your ePUB files to your internal micro SD card at the following folder location: /sdcard/Books

XIV. Loading/Playing Media

Not only does your Cruz Reader hold tons of eBooks, browse the web, and keep you connected with social networks, it also functions as a great portable media player too. Just load up your SD card with your music collection, favorite pictures, or digital videos and take all of your favorites on the road with you. Here's how to get started:

Velocity Micro Cruz Reader SE R100 - Loading/Playing Media - 1

natural_image Black rectangular electronic device with purple screen and green indicator lights (no visible text or symbols)

Music

After loading your music onto your Cruz, simply tap the music icon (found by default on your home screen or by opening the App Panel). You'll be given the option of selecting by Artist, Song, Album, or custom Playlist. Tap to select. Your selection will begin to play through the Cruz's built in speakers or through external headphones if attached via the headphone port. The Cruz media player allows you to shuffle, skip, or pause your current selection and even displays the Album artwork when available.

Velocity Micro Cruz Reader SE R100 - Music - 1

text_image Album Artwork Playlists Shuffle Songs Repeat Kids Sing Kids Sing & Learn Numbers & Counting This Old Man Artist Album Song Title

XIV. Loading/Playing Media(Cont'd)

Velocity Micro Cruz Reader SE R100 - Loading/Playing Media(Cont'd) - 1
All pictures (14)

Velocity Micro Cruz Reader SE R100 - Loading/Playing Media(Cont'd) - 2
All videos (18)

Velocity Micro Cruz Reader SE R100 - Loading/Playing Media(Cont'd) - 3
video (18)

Velocity Micro Cruz Reader SE R100 - Loading/Playing Media(Cont'd) - 4
Pictures (14)

Velocity Micro Cruz Reader SE R100 - Loading/Playing Media(Cont'd) - 5

natural_image Nighttime cityscape featuring the Sydney Opera House illuminated at night, with no visible text or symbols on the structures themselves.
Set images as your Home Screen background!
Share via social network or email!
Delete an image from your memory

XV. Installing Apps

Android Applications are available via the Cruz Market or other third-party sources like the developer's website.

Many Android apps are designed for use with phone devices rather than just tablet devices, but many, many more are great for use on tablets! You can also install any number of eReader Android apps, allowing you to have multiple eReader file formats, all on one Cruz Reader.

Velocity Micro Cruz Reader SE R100 - Installing Apps - 1

natural_image Shopping cart icon with 'MARKET' text below (no additional symbols or text)

CruzMarket

Visit the CruzMarket for access to 100's of apps. Some of them are free

Velocity Micro Cruz Reader SE R100 - Installing Apps - 2

text_image 9/9/2010 2:31 PM Google Advanced Task Killer aFile Alarm Clock Addiko Premium ASTRO Better keyboard settings Borders Browser Bump CacheCleaner CacheMate Calculator Calendar Calendar Pad Pro Car Home CruzMarket

XV. Installing Apps (Cont'd)

The installation fi le for Android has a fi le extension of .APK. The steps below explain how to install these on your Cruz.

Step 1Download your app to your PC. Files are often distributed in archive format (ie: .ZIP, .RAR). If so, their contents fi rst must be extracted so that the .APK fi le is all that remains. Note: If the fi le you download looks like “appname.apk” you can skip to Step 2.
Step 2Unmount the SD card prior to removal. Once unmounted, eject the SD card that accompanied your Cruz device, insert it into the SD slot on your PC, and copy the appname.apk fi le to it.
Step 3Open the Application Manager (Settings > Applications) and make sure the Unknown Sources option is checked so that you may install 3rd party apps.
Step 4Open your File Manager app and navigate to your /sdcard1 folder to locate your app. Tap to install using Application Manager.

Restoring your Cruz to factory settings will wipe clean all applications, files, and settings from your Cruz' memory. Proceed only if you understand this.

There are two steps to restoration of the Reader, the first is the install and second is the touch screen calibration.

Please read these instructions for the install portion of the process. After these steps, see Section XVI on Recalibration to complete the restoration process (pg 25).

Velocity Micro Cruz Reader SE R100 - Installing Apps (Cont'd) - 1

natural_image Close-up of hands holding a black tablet device (no visible text or symbols)
Step 1You will need to download the restoration file prior to continuing. Visit Velocity Micro's Support Hub at www.cruzreader.com or call 1-800-296-4312 for help.
Step 2Once you have downloaded the ZIP file, insert a standard SD card into your computer's media reader. Save the ZIP file to the root of the SD card, not in any folder.DO NOTextract the contents of the ZIP file, leave it as a ZIP archive.
Step 3Remove the SD card from the PC and insert it into the external SD slot of the Cruz Reader. (To be sure that you have sufficient power to complete the update, attach your DC charger and confirm the unit is charging.)
Hold the power button until the Power Off dialogue appears, then top

XVII. Touch Calibration

IMPORTANT: It may take a number of attempts to complete calibration. DO NOT give up. If asked to start again, then keep going until you have success. Interrupting the process by powering off the unit can LOCK UP THE TOUCH SCREEN making it impossible to unlock again from the lock screen after restarting the unit. If this occurs, you will need to restore the unit to factory condition. See section XV for help with this process.

We do not recommend recalibrating unless you are having a significant issue. Each Cruz's calibration was already optimized prior to shipment.

If you believe you are having a signifi cant issue, begin by laying the Cruz fl at on its back and fi nding a writing implement to use as a stylus. A closed retractable ball-point pen works well. Be as precise as possible, and be careful not to accidentally touch any other part of the screen during the calibration process.

STEP 1: Select Home > Menu > Settings > Language & Keyboard > Touch Calibration

STEP 2: Follow the instructions in yellow. You will be told to touch at crosses (1), (2), (3), & (4).

If not successful, the "Can't get valid calibration ..." message will be displayed and you will have to begin again at cross (1).

STEP 3: If successful, the "Average DIFF = ..." will be displayed with instruction to touch cross (5).

Velocity Micro Cruz Reader SE R100 - Touch Calibration - 1

text_image Wireless & networks Sound & display Location & security Applications SD card & device storage Search Language & keyboard Date & time

XVIII. System Requirements

PlatformVelocity Micro Cruz Reader SE R100 - System Requirements - 1Velocity Micro Cruz Reader SE R100 - System Requirements - 2
WindowsMac
Operating SystemMicrosoft® Windows® 2000, Me, XP, Vista, 7 or higher (32-bit or64-bit)MAC OS X v10.4, 10.5 or higher preferred
ProcessorIntel Pentium II or AMD K6-2 300MHz or higherPowerPC G3 300MHz or higher Including Intel-based Macs
RAM128 MB 256 MB
VideoSuper VGA (800 X 600) or higher resolution video adapter and monitorSuper VGA (800 X 600) or higher resolution video adapter and monitor

XIX. Open Source License

Where such specific license terms entitle you to the source code of such component, that source code is available upon request via vmsupport@velocitymicro at cost from Velocity Micro or visiting our website in http://cruzsupport.velocitymicro.com/ at least three years from the purchase date of this product. If you would like to have a copy of the GPL or certain other open source code in this component on a CD, Velocity Micro will mail to you a CD with such code for \$5 plus the cost of shipping, upon request.

This product's software/firmware includes the following open source components:

GPL license:

  1. Xvid,
  2. libmad
  3. libfaad2

LGPL license:

XX Cruz Support

Cruz Support is available at http://cruzsupport.velocitymicro.com. There are a large number of informative knowledgebase articles to answer your questions. You can also download the latest manual for your product. Once registered at the site, you can register your product, submit tickets for support, and administer your tickets and personal profile.

How Do I Get Support?

Registering for support is easy and free.

  1. If you have not already done so, create a Support account for yourself at our website: http://cruzsupport.velocitymicro.com/ics/support/mylogin.asp.

Note: Those customers who have purchased a Cruz product directly from Velocity Micro may skip this step.

  1. Then register your purchased Cruz products: http://cruzsupport.velocitymicro.com/ics/support/productRegister.asp

  2. When complete, go to 'My Products' (http://cruzsupport.velocitymicro.com/ics/support/my-Products.asp) and submit a ticket for the product you are seeking support for.

  3. If you need to return your Cruz product for repair, you must first contact our technical support for a RMA (Returned Merchandise Authorization). Note: Proof of Purchase (http://cruzsupport.velocitymicro.com/ics/support/KBAnswer.asp?questionID=835) is required for RMA services. You create a ticket to upload your Proof of

XXI Registration and Contact Info

Velocity Micro Cruz Reader SE R100 - XXI Registration and Contact Info - 1

Registration

In order to utilize the benefits Velocity Micro's award winning customer care, you must first register your Cruz soon after purchase. Not only does registering allow us to more accurately provide a premium level of technical support and customer care, it also gives you access to important updates and information throughout the duration of ownership. Registration takes just minutes via the Velocity Micro support hub. We are happy to help with this process should you need assistance.

To register your Cruz, please visit:

www.cruzreader.com

Contact Us

Address:

7510 Whitepine Road

Richmond, VA 23237

Phone:

800-296-4312

Velocity Micro Cruz Reader SE R100 - Contact Us - 1

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Product information

Brand : Velocity Micro

Model : Cruz Reader SE R100

Category : Tablet