DC-T1833WHR - Security Camera IDIS - Free user manual and instructions

Product Type	Security Camera
Model	DC-T1833WHR
Brand	IDIS
Category	Dome Security Camera
IR Capability	Yes, with anti-IR reflection design
Construction Material	Vandal-resistant metal housing
Dimensions (Approx.)	150 mm (D) x 120 mm (H)
Weight (Approx.)	1.0 kg
Power Supply	PoE (802.3af) or 12V DC
Mounting Type	Ceiling mount
Cleaning Method	Air blower, compressed air, micro fabric
Protective Film	Remove only after installation to avoid scratches
Spare Parts	Replacement bubble for scratched dome
Security Features	Safety screw to secure top cover
Installation Considerations	Avoid IR reflection from nearby walls/columns (20-30 cm)
Operating Environment	Indoor
Included Accessories	Manual, mounting hardware
Manufacturer	IDIS Co., Ltd.
Website	www.idisglobal.com

Frequently Asked Questions - DC-T1833WHR IDIS

How to clean the camera dome?

Use an air blower, compressed air, or a microfiber cloth to remove dust and dirt. Avoid touching the dome with bare hands to prevent scratches.

What causes IR reflection in this camera?

IR reflection can be caused by scratches on the dome, dirt, improper tilt angle allowing IR LEDs to shine into the dome, incorrect assembly of the Eva cushion, or nearby reflective surfaces like walls within 20-30 cm.

How to fix IR reflection due to scratched bubble?

Replace the scratched bubble with a new one. Also, remove any dust, dirt, stains, or spots using appropriate cleaning tools.

Why does the IR LED cause reflection if inside the top cover?

When the IR LED is positioned inside the top cover, its light can reflect off the dome. Adjust the tilt angle so that the IR LED does not enter the inside of the top cover.

How to avoid IR reflection from Eva cushion issues?

Ensure the Eva cushion is firmly pressed against the bubble. Also, fully tighten the plastic top cover and bottom cover, as well as the vandal top cover and safety screw.

How to prevent IR reflection from nearby walls or columns?

Avoid direct reflections from objects about 20-30 cm (7.87-11.8 inches) away. If a wall or pillar is near the camera, adjust the angle to minimize reflection.

What if the ceiling is light-colored and visible in the image?

Adjust the tilt angle to avoid capturing the ceiling, which can cause IR reflection.

When should I remove the protective film from the camera?

Keep the protective film on the camera unit until the very end of installation to avoid scratches and dirt.

What power supply does this camera use?

The camera supports PoE (Power over Ethernet, 802.3af) or 12V DC.

How to secure the camera against tampering?

Use the safety screw to fully tighten the vandal top cover, ensuring it is securely fastened.

USER MANUAL DC-T1833WHR IDIS

Anti-IR Reflection IR Camera

Example 1

Cause

Scratches or foreign matters inside or outside the bubble

Close-up of a circular metallic object with reflective surface, possibly a mechanical component or window (no visible text or symbols)

Interior view of a dimly lit room with shelves and equipment (no visible text or symbols)

Solution

- Change the big scratched bubble with the new one.

- Remove the dust, dirt, stains, and spots.

- Use an air blower, a compressed air, or micro fabric to remove the dust and dirt.

Three cleaning products: a red-and-white shuttle, a spray can with a white label, and a blue cloth (no visible text or symbols)

Avoid touching the dome during the installation and try to keep the protective film on the camera unit the very end.

Causes and solutions of IR reflection

Example 2

Cause

When the position of the IR LED is inside the top cover

Close-up of a black dome-shaped object with reflective surface, possibly a security camera or sensor device (no visible text or symbols)

Interior view of a modern retail store with visible signage and interior shelves (no readable text or symbols)

(The screen when the position of the IR IED is inside the top cover>

Solution

• Be careful of the tilt angle so that the IR LED should not enter the inside of the top cover.
• Install carefully for the IR LED not to enter the inside of the top cover due to the rotate angle.

Close-up of a white surveillance camera dome with red arrows pointing to the lens (no text or symbols visible)

Close-up of a surveillance camera lens with a red arrow pointing to the lens area (no text or symbols visible)

Example 3

Cause

• Eva Cushion and the set assembly issues
- If the circular shape is distorted by incorrect assembly of the Eva Cushion.
• Top cover fastening is incomplete.

Close-up of a circular mechanical component with concentric rings and central lens (no visible text or symbols)

Close-up of a mechanical component with concentric rings and a central hole, no visible text or symbols

Solution

• Make sure that Eva Cushion is firmly pressed against the bubble.
- Make sure that the plastic top cover and the bottom cover are fully tightened.
- Make sure that the vandal top cover and the safety screw are fully tightened.

Example 4

Cause

If the IR light is reflected by the column or wall in the direction in which the camera is installed and enters the lens.

Interior view of an office with desk, printer, and equipment (no visible text or symbols)

Solution

• Avoid direct reflections from nearby objects about 20\~30cm(7.87"\~11.8") away.
• If there is a wall or pillar near the camera, adjust the angle.

Example 5

Cause

When the camera mounting surface (ceiling) is the same color as the gypsum board and the ceiling is visible with the tilt angle toward the limit.

Interior view of a dimly lit room with ceiling lights and a person standing near a display (no visible text or symbols)

Solution

- Adjust the tilt angle not to cause IR reflection.

IDIS

IDIS Co., Ltd.

For more information, please visit at

www.idisglobal.com