GNUT03A - Water purifier GE - Free user manual and instructions

USER MANUAL GNUT03A GE

Water Filtration System

Line drawing of a mechanical device with cylindrical supports and a tray (no text or symbols)

Faucet

Owner's Manual and Installation

GNUT03A

GXUT03A

GNUT03A and GXUT03A are tested and certified to ANSI/NSF Standard 42 for particulate reduction Class I, chlorine reduction Class I and taste and odor reduction.

Abstract decorative swirl design with no text or symbols

Part No. 215C1044P002

Pub. No. 49-50006

6-98 CG

7200651

Safety Information .... 3

Operating Instructions .....4-7

Specification Guidelines....4

Using the System ....5

Filter Cartridge Replacement .....5

Flush Procedure 6

Installation Instructions ..7-11

Important Recommendations .....7

Tools/Materials Required....7

Step-by-Step Instructions....8-11

Feed Water Supply 8

Faucet Installation .....9

Wall Mounting 10

Tubing Connection ....10

Filter Cartridge Replacement .....10, 11

Troubleshooting Tips

Before You Call For Service .....12

Customer Service

Product Registration .....13, 14

Parts List....15, 16

Warranty....19

Service Telephone

Numbers....20

Congratulations!

You are Now Part of the GE Family.

Welcome to the GE family. We're proud of our quality products and we are committed to providing dependable service. You'll see it in this easy-to-use Owner's Manual and you'll hear it in the friendly voices of our customer service department.

Best of all, you'll experience these values each time you use the Water Filtration system. That's important, because your new system will be part of your family for many years. And we hope you will be part of ours for a long time to come.

We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.

IMPORTANT!

Fill out and return the Consumer Product Registration Card that is packed with this product. If you cannot find it, please send in the duplicate card printed in the back of this manual.

FOR YOUR RECORDS

Write the model and serial numbers here:

#

#

You can find them on the sump bracket.

Staple sales slip or cancelled check here.

Proof of the original purchase date is needed to obtain service under the warranty.

READ THIS MANUAL

Inside you will find many helpful hints on how to use and maintain your Water Filtration system properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your system.

You'll find many answers to common problems in the Before You Call For Service section. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.

IF YOU NEED SERVICE

If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section.

⚠ WARNING! For your safety, the information in this manual must be followed to minimize the risk of property damage or personal injury.

SAFETY PRECAUTIONS

■ Check with your local public works department for plumbing codes. You must follow these guidelines as you install the Water Filtration system.
■ Use the Water Filtration system on a potable, safe-to-drink, home COLD water supply only. The filter cartridges will not purify the water, or make it safe to drink.
■ Do not use on a hot water supply (100°F. max.).

WARNING: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

PROPER INSTALLATION

This Water Filtration system must be properly installed and located in accordance with the Installation Instructions before it is used.

■ Install or store where it will not be exposed to temperatures below freezing or exposed to any type of weather. Water freezing in the system will damage it. Do not attempt to treat water over 100^ F.

WARNING: Discard all unused and packaging material after installation. Small parts remaining after installation could be a choke hazard.

- Your Water Filtration system will withstand up to 125 pounds per square inch (psi) water pressure. If your house water supply pressure is higher than 100 psi, install a pressure reducing valve before installing the Water Filtration system.

Read and follow this Safety Information carefully. SAVE THESE INSTRUCTIONS

Specification guidelines.

Many bad tastes and/or odors are removed from water using activated carbon filter cartridges. They are most often used to remove a chlorine taste and odor. They can also reduce other undesirable elements from drinking water supplies, such as organic chemical contaminants and lead.

NOTE: Small amounts of hydrogen sulfide (noticeable as "rotten egg" odor) may be reduced by taste and odor filters for a short time, but the carbon media is quickly exhausted. Other water conditioning equipment is usually required for the continuous treatment of hydrogen sulfide.

The Water Filtration system uses two filter cartridges.

Filter I. FXUS—

a sediment/taste and odor filter cartridge

• Reduces unpleasant tastes, odors, dirt, rust and sediments
  • 20 micron, activated carbon

Filter II. FXUT—

a deluxe taste and odor filter cartridge

• 3000 gallons
- Reduces unpleasant tastes and odors
- Reduces 99% chlorine
• 20 micron, granular activated carbon

Minimum - Maximum Supply Water Pressure — 40–125 pounds per square inch (psi) Minimum - Maximum Supply Water Temperature — 40–100°F. Inlet - Outlet — 3/8" NPT, fittings and tubing included Maximum Filtered Water Flow — 0.6 gpm

About the water filtration system.

Filtered water faucet Open Lock open

Using the Water Filtration System and About the Filter Cartridge

The countertop faucet dispenses filtered drinking water when opened. It has a hand-operated, spring-loaded closed lever to prevent waste. You can keep the faucet open by pushing upward on the lever to lock it against the faucet spout.

Filter Cartridge Life—Several variables determine how long the cartridges will last in your Water Filtration system. These include:

In extremely poor water supplies, you may notice the return of the unwanted substance in your water before the six months are up. In this case the cartridges should be replaced immediately.

NOTE: If the water supply contains high amounts of sediments, the carbon filters may plug with them, reducing filtered water flow to the system faucet. Cartridge replacement is needed to restore flow.

Filter Replacement Reminder Label

How much water you use.
2 How much sediment, taste and/or odor, lead, or other unwanted substance, is in the water.

No matter which Water Filtration system you have, you should replace the cartridges every six months.

Apply the Filter Replacement Reminder Label to one of the filter sumps between the ribs. Mark the date for filter replacement six months from the installation date.

Filter Cartridge Replacement

CAUTION: Never remove the sumps when water pressure is in the Water Filtration system.

Close the water supply/saddle valve to the filter. (See Fig. 1 in the Installation Overview section for location of the saddle valve.) Press the vent valve on the top of the Filter I head to relieve the pressure in the system, or open the filtered water faucet.

2 Remove the sump, using the sump wrench tool provided, from the filter head by rotating the sump as shown in the below illustration. Be careful, the sump may be full of water. Be sure to keep the large o-ring scal.

Turn sump wrench tool provided clockwise Sump

Vent valve Cartridge O-ring seal Sump Label TURN SUMP TO REMOVE Filter I Bracket Head Sump TURN SUMP TO INSTALL Filter II

3 If you are replacing a filter cartridge, remove and discard the used filter cartridge.

4 Be sure the inside of the sump is clean. Thoroughly wash the inside of the sump with hot, soapy water and rinse.

5 Remove the wrapper from the new filter cartridge and insert the filter cartridge in the sump. Some cartridges fit either way, while others fit only one way. Observe markings on the cartridge.

NOTE: The Water Filtration system uses two different types of filter cartridges. Be sure to install them correctly.

The sediment/taste and odor filter (FXUS) should always be placed in the Filter I sump.

6 Lightly lubricate the o-ring seal in the sump with clean silicone grease. Be sure it is fully seated in its groove.

7 Hold the sump up to the filter head, aligning the center hole in the cartridge with the protrusion on the bottom of the head.

8 Being careful not to cross-thread, rotate the sump onto the filter head and tighten securely by hand.

NOTE: If the sump will not tighten up to the head, you may have the cartridge in upside down. Take the cartridge out and check for correct orientation.

9 Repeat steps 2 through 8 for Filter II.

10 Turn on the filtered water faucet. Then, slowly open the water supply/saddle valve and allow the filter housing to fill. While it is filling, press the filter vent valve to release air in the filter.

Close the filtered water faucet. Then, check for leaks between the sump and the head.

NOTE: If leaking, turn off the water supply and turn on the filtered water faucet, or press the vent valve to depressurize the filter. Disassemble the filter and check the o-ring for cuts, flat spots, etc., and scaling surfaces for foreign material. Clean the o-ring and lightly lubricate with clean silicone grease. Carefully press into the groove in the sump.

The filter cartridges contain activated carbon, a black powder. When new, turn on the filtered water faucet for ten minutes to allow the fine, harmless carbon particles to purge from the cartridge.

About the water filtration system.

Flush Procedure

Whenever water of unknown quality is passed through the Water Filtration system, filter elements should be discarded and the filtration system flushed.

Circumstances that may require flushing the system are:

■ Boil-water advisory.
■ Flooding of the Water Filtration system.
■ Long-term non-use.

The procedure for flushing the Water Filtration system is:

See Filter Cartridge Replacement section and follow steps 1 through 4.
2 Next, reinstall the sumps (without the filter elements), turn water on, and flush water through the faucet for one minute.
3 Then, turn water off, remove sumps, empty water out of sumps and install new filter elements.
4 Follow steps 6 through 9 in the Filter Cartridge Replacement section to complete.

Important Installation Recommendations

Read entire manual. Failure to follow all guides and rules could cause personal injury or property damage.

■ Check with your local public works department for plumbing codes. You must follow their guides as you install the Water Filtration system.
■ Use the Water Filtration system on a potable, safe-to-drink, home COLD water supply only. The filter cartridges will not purify water or make unsafe water safe to drink. DO NOT use on HOT water (100° F. max.).
■ Protect the Water Filtration system and piping from freezing. Water freezing in the system will damage it.
- Your Water Filtration system will withstand up to 125 psi water pressure. If your house water supply pressure is higher than 100 psi during the day (it may reach higher levels at night), install a pressure reducing valve before the system.

WARNING: Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. The water should be tested periodically to verify that the system is performing satisfactorily. Small parts remaining after the installation could be a choke hazard. Discard safely.

Tools and Materials Required for Installation

■ Slotted and Phillips screwdrivers
■ Pliers and adjustable jaw wrench
■ Hand or battery powered drill and 1/4" bit (saddle valve installation)
■ Electric drill and drill bit to drill 1/4" hole (type as required) if mounting hole is needed for faucet

CAUTION: To avoid damaging the sink, consult a qualified plumber or installer for drilling procedures. Special drill bits may be needed for porcelain or stainless steel.

Contents included with the product:

■ Water filter assembly, including mounting bracket and screws
■ Product Literature (Owner's Manual and Installation, Product Data Sheet, Owner Product Registration Card)
■ Water supply/saddle valve
■ Filtered water faucet, for sink or countertop mounting
■ 3 /8" tubing and fittings to make all needed connections
■ Pipe joint sealant (Teflon Tape*) for fittings
■ Sump wrench

Installation Overview

Fig. 1

Locate the drinking water system on the cold water supply pipe, under the kitchen and/or bathroom sink, to filter the cold drinking water.

Filtered water faucet Washer Adapter Nut Tubing Water out Water supply/saddle valve Hot Cold Cartridge, you nearby shutoff sinks already have y pipes. mark of Dupont Insert Nut Tubing Filter I 1-1/2" to 2" Mounting screw (2) Filter II

Shutoff valve
NOTE: To change the filter cartridge, you must turn off the water. A nearby shutoff valve is convenient. Most sinks already have shutoff valves on the supply pipes.
*Teflon Tape is a Registered Trademark of Dupont

7

Step-by-step installation instructions.

Feed Water Supply

Check and comply with local plumbing codes as you plan, then install a cold feed water supply fitting. For new home installation using standard plumbing fittings, see Fig. 2A below. A typical installation for existing homes using the saddle valve is shown in Fig. 2B below.

A. PREFERRED INSTALLATION

Turn off the cold water supply.

2 Complying with plumbing codes, install a fitting on the cold water pipe to adapt 1/4" OD tubing. A typical connection is shown in Fig. 2A (parts not included). Make sure a water supply valve is used.

Fig. 2A. Preferred water supply connection (using compression fitting)

1/4" compression fitting Water supply valve Insert Ferrule 1/4" tubing to inlet Cold water pipe

Typical location Cold water

B. OPTIONAL INSTALLATION Where codes permit

NOTE: Codes in the state of Massachusetts require installation by a licensed plumber and do not permit the use of the saddle valve. For installation, use plumbing code 248-CMR of the Commonwealth of Massachusetts.

Turn off the cold water supply and attach saddle valve as shown in Fig. 2B.

2 Close the water supply valve by turning the handle clockwise.

3 Open the main water supply valve and several house faucets to purge air from the system. Close faucets when water runs smoothly.

A DANGER: To protect yourself from serious injury or fatal shock, use a battery powered hand drill only to make the hole. DO NOT USE AN ELECTRIC DRILL.

Fig. 2B. Optional water supply connection (using saddle valve)

Nut (2)—not required if holes in clamp are threaded Clamp Z Pre-drill 1/4" hole Seal—make sure the seal is in place Clamp X Valve Handle Insert Ferrule Nut Use to connect the tubing

Faucet Installation

Be sure there is room underneath the sink to make the needed connections. Select one of the following places to install the faucet:

—IN an existing sink spray attachment or soap dispenser hole.
—IN a hole to be drilled in the sink top.
—IN a hole to be drilled in the countertop, next to the sink.

NOTE: Looking at Fig. 3B, be sure the faucet base will fit flat against the surface at the selected location so the gasket will seal.

If drilling is needed, make a 1-1/4" dia. hole. Be sure to use the proper procedure for drilling porcelain or stainless steel. Special drill bits may be needed.
2 Place small gasket, base and large gasket (in that order) on to the faucet stem. Next, place lock washer and hex nut onto faucet stud.

Fig. 3A.

g. 3A. Spout Lever Faucet Faucet stud Small gasket Base Large gasket Sink Mounting bracket Lock washer Hex nut Plastic washer Tubing adaptor Compression nut ASSEMBLED

3 Insert washer into tubing adapter. Securely tighten to faucet stud. Put a few wraps of Teflon Tape* on the end of the faucet stud.
4 Feed the length of 3/8" OD from the bottom, up through the countertop/sink. Connect to the tubing adapter as shown in Fig 3A, tightening the compression nut securely.
5 Remove the short shipping tube and insert the spout into the faucet body. Rotate spout into place.
6 Lower the faucet assembly into place under the countertop. Place the mounting bracket above the lock washer. While holding the mounting bracket in place, securely tighten the hex nut.

Fig. 3B.

Compression nut 3/8" tubing, (run to Filter II outlet)

*Teflon Tape is a Registered Trademark of Dupont.

Step-by-step installation instructions.

Mounting Bracket to Cabinet Wall

The bracket can be used as a template for marking the location of the mounting screws. When determining the location of the bracket make sure you leave 1-1/2" to 2" of free area under the sumps to allow for sump removal and enough space on either side to make the tubing connections.

Make Tubing Connections

Run the length of 3/8" tubing, connected to the bottom of faucet, to the filter system outlet, Fig.1 in the Installation Overview section. Allow enough slack in the tubing to be able to place the system on the floor in front of the sink. Measure and cut the end of the tubing square.
2 Slide a compression nut onto the end of the tubing and push a tubing insert into the tubing.
3 Connect the tubing and tighten the compression nuts securely.
4 Repeat the preceding steps to connect a length of tubing between the filter system inlet and the water supply/saddle valve, Fig. 1 in the Installation Overview section.

Filter Cartridge Installation or Replacement

CAUTION: Never remove sumps with water pressure in the Water Filtration system.

Close the water supply/saddle valve (Fig. 1 and 2A) to the filter. Press the vent valve on the top of the Filter I head to relieve pressure in the system, Fig. 5, or open the filtered water faucet.

2 Turn the sump off of the filter head as shown (use the sump wrench provided). Be careful, the sump is full of water. Locate and save the large o-ring seal. Remove and discard the used filter cartridge.

3 Be sure the inside of the sump is clean. Thoroughly wash with hot, soapy water and rinse.

4 Remove the wrapper and labels from the new filter cartridge and insert the filter cartridge in the sump. Some cartridges fit either way, while others fit only one way. Observe markings on the end of the cartridge. The sediment/taste and odor filter cartridge should always be placed in the Filter I location.

5 Lightly lubricate the o-ring seal, in the sump, with clean silicone grease. Be sure it is fully seated in its groove.

6 Hold the sump up to the filter head, aligning the center hole in the cartridge with the protrusion on the bottom of the head.

NOTE: If the sump will not tighten up to the head, you may have the cartridge in upside down. Take the cartridge out and check the markings on the end of the cartridge for correct orientation.

7 Being careful not to cross-thread, turn the sump onto the filter head and hand tighten securely (see Fig.5).

⚠️ CAUTION: If using the sump wrench to tighten the sump, do not overtighten.

8 Repeat steps 2 through 7 for the other filter.
9 Open the filtered water faucet. Then, slowly open the water supply/saddle valve and allow the filter housing to fill. While it is filling, press the filter vent valve to release air in the filter.
10 Close the filtered water faucet. Then, check for leaks between the sump and the head.

NOTE: If leaking, turn off the water supply and open the filtered water faucet, or press the vent valve to depressurize the filter. Then, disassemble the filter and check the o-ring for cuts, flat spots, etc., and sealing surfaces for foreign material. Clean the o-ring and lubricate with clean silicone grease. Carefully press into the groove in the sump.

The filter cartridges contain activated carbon, a black powder. When new, open the filtered water faucet for ten minutes to allow fine, harmless carbon particles to purge from the cartridge. Air suspended in the water may also cause a cloudy appearance. This air is harmless and should dissipate quickly.

Fig. 4 7-9/16" Mounting bracket Tubing connector Sump Filter I 1-½" to 2" Filter II Tubing connector Mounting screws Sump

Fig. 5 Vent valve Cartridge O-ring seal Sump Replacement label TURN SUMP TO REMOVE Filter I Bracket Head Sump TURN SUMP TO INSTALL Filter II Sump wrench To loosen

Before you call for service...

Troubleshooting Tips Save time and money! Review the chart below first and you may not need to call for service.

Problem Possible Causes What To Do

Water contains tiny black particles	New filter cartridges contain activated carbon, which is a harmless carbon particles to purge from the cartridge. harmless black powder. Turn off the faucet when the water is clear.
Water has air bubbles and is cloudy	Air in system after installation.	Will go away after water runs for a while.
Chlorine taste and /or odor in the product water	The filter cartridges are no • longer removing chlorine from the water supply.	Replace both filter cartridges.

GE Service Protection Plus™

GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus™—comprehensive protection on all your appliances—No Matter What Brand!

Benefits Include:

• Backed by GE
• All brands covered
  • Unlimited service calls
  • All parts and labor costs included
  • No out-of-pocket expenses
• No hidden deductibles
  • One 800 number to call

We'll Cover Any Appliance. Anywhere. Anytime.\*

You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It's that simple.

Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there's no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy knowing that all your valuable household products are protected against expensive repairs.

Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224 for more information.

*All brands covered, up to 20 years old, in the continental U.S.

Cut here

Please place in envelope and mail to:

General Electric Company

Warranty Registration Department

P.O. Box 34070

Louisville, KY 40232-4070

Consumer Product Ownership Registration

Dear Customer:

Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer!

Follow these three steps to protect your new appliance investment:

1

Complete and mail your Consumer Product Ownership Registration today. Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification.

2

After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800-GE-CARES (800-152-2737).

3

Read your Owner's Manual carefully. It will help you operate your new appliance properly. If you have questions, or need more information call the GE Answer Center® 800.626.2000.

Model Number Serial Number

Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered.

Cut here

Consumer Product Ownership Registration

Model Number Serial Number

First Name Mr.□ Ms.□ Mrs.□ Miss□ Last Name Street Address Apt. # City State Zip Code Date Placed In Use Month Day Year Phone Number - -

GE Appliances

HOTPOINT

RCA

Technical diagram of a mechanical device with exploded and assembled parts, labeled with numbers and Chinese annotations.

General Electric parts catalog.

			G	G
			N	X
			U	U
			T	T
			0	0
			3	3
			A	A
REF. NO. PART NO. PART DESCRIPTION
0001 WS02X10001 SCREW #10-14 X 3/4" 8 8
0002 WS28X10001 BRACKET MOUNTING 1 1
0003 WS22X10008 NUT 3/8" TUBE 2 2
0004	WS22X10007	INSERT 3/8" TUBE	2	2
0005 WS02X10003 SCREW #10-14 X 1/4" 2 2
0006 WS22X10002 ELBOW 3/8" NPT X 3/8" 2 2
0007 WS19X10001 HEAD 1 1
0008	WS03X10001	O-RING 3-3/8" X 3-5/8"	2	2
0009 WS30X10001 SUMP		2 2
0010	WS22X10003	NIPPLE 3/8" NPT X 1-1/2"	1	1
0011 WS19X10002 HEAD ASM. W/VENT		1 1
0012 WS07X10008 TUBING 3/8" X 20 FT-WH		1 1
0013 WS24X10001 VENT ASM.		1 1
0014 WS02X10004 NUT 3/8"		2 2
0015 WS03X10003 ADAPTER TUBING		2 2
0016 WS03X10002 WASHER		2 2
0017 WS15X10008 SADDLE VALVE /SUPPLY		1 1
0018 WS15X10022 FAUCET ASM.		1 1
0025 FXUT	FILTER	- 1
	FXUS	FILTER	1 1
0200 WX5X140	WRENCH SUMP-ADJ.	1 1
0999 49-50006	PM MANUAL USE & CARE/	1 1
	INSTALLATION

Safety Instructions

Operating Instructions

Installation Instructions

Customer Service Trouble

Customer Service Troubleshooting Tips

Installation Instructions

Operating Instructions

Safety Instructions

Notes

All warranty service provided by our SmartWater™ Authorized Servicer Network.

For service, call 800-GE-CARES.

For The Period Of: GE Will Replace, At No Charge To You:

One Year Any part

From the date of the original purchase

of the Water Filtration system (excluding filters) which fails due to a defect in materials or workmanship. During this limited one-year warranty, GE will also provide, free of charge, all labor (does not include service trip to home) to replace the defective part.

What GE Will Not Cover:

■ Service trips to your home to teach you how to use the product.
■ Improper installation.
■ Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
■ Use of this product where water is microbiologically unsafe or of unknown quality, without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

■ Filter cartridges.
■ Replacement of house fuses or resetting of circuit breakers.
■ Damage to the product caused by accident, fire, floods or acts of God.
■ Incidental or consequential damage to personal property caused by possible defects with this appliance.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

Service Telephone Numbers.

GE Answer Center ^® 800.626.2000

The GE Answer Center ^® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you'll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, write all the details—including your phone number—to:

Manager, Consumer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606