HTC Desire 19s - Smartphone

Desire 19s - Smartphone HTC - Free user manual and instructions

Find the device manual for free Desire 19s HTC in PDF.

📄 123 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
Notice HTC Desire 19s - page 2
Pick your language and provide your email: we'll send you a specifically translated version.
Product TypeSmartphone
BrandHTC
ModelDesire 19s
Operating SystemAndroid 9.0 (Pie) with HTC Sense
Display6.2-inch HD+ (1520 x 720 pixels) IPS LCD
ProcessorMediaTek Helio P22 (MT6762) octa-core 2.0 GHz
RAM4 GB LPDDR3
Internal Storage64 GB eMMC (expandable via microSD up to 512 GB)
Main CameraTriple: 13 MP (f/1.85) + 8 MP (ultra-wide 120°) + 5 MP (depth)
Front Camera16 MP (f/2.0) with Live Makeup mode
Battery3850 mAh (non-removable), 5V/2A charging via USB Type-C
ConnectivityWi-Fi 802.11 b/g/n, Bluetooth 5.0, NFC, GPS/GLONASS
SIMDual nano-SIM (4G LTE on both slots)
SecurityFingerprint scanner (rear), Face Unlock, Smart Lock
Dimensions156.2 x 74.8 x 8.5 mm (approx.)
Weight170 g (approx.)
Audio3.5 mm headphone jack, single speaker
SensorsProximity, ambient light, accelerometer, gyroscope, compass
Care & CleaningAvoid liquid/dust ingress; clean with dry soft cloth; do not use harsh chemicals
SafetyDo not disassemble; use only HTC-approved charger; avoid extreme temperatures
Spare Parts & RepairabilityBattery and screen replacement available at HTC service centers; limited user-serviceable parts

Frequently Asked Questions - Desire 19s HTC

How do I insert the nano SIM and microSD cards?
Use the provided tray eject tool to remove the tray. Place the nano SIM cards (gold contacts down) into SIM1 and SIM2 slots. For microSD, remove the second SIM and place the card in the SIM2/SD holder. Ensure the tray is fully inserted. See page 13 for details.
How can I take a screenshot?
Press and hold the POWER and VOLUME DOWN buttons simultaneously. Alternatively, press and hold the POWER button and tap Screenshot from the menu. The screenshot will appear in the Notifications panel. See page 19.
How do I set up the fingerprint scanner?
Go to Settings > Security & location > Fingerprint scanner. If not already set, create a backup screen lock (pattern, PIN, or password). Then touch the fingerprint scanner repeatedly until your fingerprint is recorded. You can add up to 5 fingerprints. See page 34.
Can I use two SIM cards simultaneously?
Yes, the HTC Desire 19s supports dual nano-SIM cards. Both slots can be 4G LTE. You can set the preferred card for data, calls, and SMS via Settings > Network & internet > Dual network manager. Note that the microSD card shares the second SIM slot. See page 18.
How do I update the system software?
Go to Settings > System > About phone > Software updates and tap Check now. If an update is available, download it (recommended over Wi-Fi) and tap Install now. The phone will restart after installation. See page 36.
How do I perform a factory reset?
Go to Settings > System > Reset > Factory data reset. This will erase all data and restore the phone to original settings. Ensure you back up important data first. Alternatively, you can do a hard reset by pressing and holding POWER and VOLUME DOWN buttons until the menu appears. See page 87.
How do I use the ultra-wide camera?
Open the Camera app, tap the ultra-wide icon (a tree icon) to switch to 120-degree ultra-wide mode. You can also crop edges to reduce distortion. To return to standard mode, tap the icon again. See page 47.
How can I transfer data from my old Android phone?
Use the HTC Transfer Tool (available on Google Play) during initial setup or later. You can transfer contacts, messages, photos, and more via Wi-Fi Direct or backup accounts. Alternatively, use Google Backup. See page 83.
How do I extend battery life?
Enable Battery saver mode in Settings > Battery. Reduce screen brightness and timeout, turn off Wi-Fi/Bluetooth when not in use, limit background app activity, and avoid live wallpapers. Check battery usage to identify drain. See page 74.
How does Face Unlock work?
Go to Settings > Face Unlock and register your face in a well-lit environment. Hold the phone 20-50 cm away. Once set, press the POWER button to wake the screen and look at the front camera to unlock. Note that Face Unlock is less secure than a PIN or fingerprint. See page 32.

User questions about Desire 19s HTC

0 question about this device. Answer the ones you know or ask your own.

Ask a new question about this device

The email remains private: it is only used to notify you if someone responds to your question.

No questions yet. Be the first to ask one.

Download the instructions for your Smartphone in PDF format for free! Find your manual Desire 19s - HTC and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Desire 19s by HTC.

USER MANUAL Desire 19s HTC

natural_image Two smartphones, one teal and one blue, displayed side by side with a partially open front showing the smartphone screen (no visible text or symbols on the device surfaces)

HTC Desire 19s

Contents

Features you'll enjoy

Three cameras 9

Android 9.0 in HTC Desire 19s 10

Unboxing and setup

HTC Desire 19s overview 11

Inserting the nano SIM and microSD cards 13

Charging the battery 15

Switching the power on or off 15

Setting up your phone for the first time 16

Adding your social networks, email accounts, and more 17

Ways to lock and unlock HTC Desire 19s 18

Choosing which nano SIM card to use for your data connection 18

Managing your nano SIM cards with Dual network manager 18

Your first week with your new phone

Capturing your phone's screen 19

HTC Sense Home 19

Turning Sleep mode on or off 20

Lock screen 20

Touch gestures 21

Getting to know your settings 24

Using Quick Settings 25

Restarting HTC Desire 19s (Soft reset) 26

Notifications 26

Selecting, copying, and pasting text 29

Entering text 29

Security

Setting a screen lock 31

Setting up Smart Lock 31

Turning the lock screen off 32

About Face Unlock 32

Fingerprint scanner 3.3

Assigning a PIN to a nano SIM card 35

Updates

Software and app updates 36

Installing a software update 37

Installing an application update 38

Installing app updates from Google Play Store 38

Home screen layout and fonts

Adding or removing a widget panel 39

Changing your main Home screen 39

Setting your Home screen wallpaper 40

Changing the default font size 40

Widgets and shortcuts

Launch bar 41

Adding Home screen widgets 42

Adding Home screen shortcuts 42

Grouping apps on the widget panel and launch bar 4.3

Moving a Home screen item 44

Removing a Home screen item 44

Taking photos and videos

Camera basics 45

Taking ultra-wide or standard photos 47

Selfies 48

Recording video 49

Using HDR 50

Taking photos in Bokeh mode 50

Adding stickers to your shots 51

Using Professional mode 51

Google Photos

What you can do on Google Photos 53

Viewing photos and videos 54

Editing your photos 54

Trimming a video 54

Phone calls

Making a call with Smart dial 55

Dialing an extension number 55

Keeping your phone number private 56

Speed dial 56

Calling a number in a message, email, or calendar event 56

Receiving calls 57

Emergency call 58

What can I do during a call? 58

Setting up a conference call 60

Call History 60

Switching between silent, vibrate, and normal modes 61

Home dialing 61

SMS and MMS

About the Messages app 62

Sending a text message (SMS) 62

Sending a multimedia message (MMS) 62

Sending a group message (SMS) 64

Replying to a message 64

Forwarding a message 64

Blocking messages from unwanted contacts 64

Deleting messages and conversations 65

Changing the settings and getting help 65

Contacts

Your contacts list 66

Adding a new contact 67

Editing a contact's information 68

Getting in touch with a contact 68

Importing or copying contacts 69

Merging contact information 69

Sending contact information 70

Contact groups 71

Private contacts 72

Battery

Tips for extending battery life 74

Using Battery saver mode 76

Displaying the battery percentage 76

Checking battery usage 76

Battery optimization for apps 76

Enabling background restriction in apps 77

Storage

Freeing up storage space 78

Types of storage 79

Should I use the storage card as removable or internal storage? 79

Setting up your storage card as internal storage 80

Moving apps and data between the built-in storage and storage card 80

Moving an app to or from the storage card 81

Copying or moving files between the built-in storage and storage card 81

Copying files between IITC Desire 19s and your computer 82

Unmounting the storage card 82

Transfer

Ways of getting content from your previous phone 83

Transferring content from an Android phone 84

Other ways of getting contacts and other content 84

Transferring photos, videos, and music between your phone and computer 85

Backup and reset

Backing up HTC Desire 19s 86

Resetting network settings 87

Resetting HTC Desire 19s (Hard reset) 87

Installing and removing apps

Getting apps from Google Play Store 88

Downloading apps from the web 89

Uninstalling an app 89

Working with apps

Accessing your apps 90

Arranging apps 91

App shortcuts 92

Switching between recently opened apps 92

Working with two apps at the same time 93

Using picture-in-picture 94

Controlling app permissions 95

Setting default apps 96

Setting up app links 96

Disabling an app 96

HTC and other apps

Boost+97

HTC BlinkFeed 97

HTC Themes 97

Mail 99

Clock 99

Weather 99

Sound Recorder 99

Internet connections

Turning the data connection on or off 100

Managing your data usage 100

Wi-Fi connection 102

Connecting to VPN 103

Installing a digital certificate 104

Using HTC Desire 19s as a Wi-Fi hotspot 104

Sharing your Internet connection over USB 105

Wireless sharing

Turning Bluetooth on or off 106

Connecting a Bluetooth headset 107

Unpairing from a Bluetooth device 108

Receiving files using Bluetooth 108

Using NFC 108

Common settings

Adjusting the volume and sound settings 1.1.1

Changing your ringtone 112

Changing your notification sound 112

Do not disturb mode 112

Turning the location setting on or off 114

Airplane mode 114

Setting when to turn off the screen 115

Screen brightness 115

Night mode 115

6 Contents

Adjusting the display size 116

Touch sounds and vibration 116

Changing the display language 117

Travel mode 118

Trademarks and copyrights

Index

About this guide

We use the following symbols to indicate useful and important information:

HTC Desire 19s - About this guide - 1

This is a note. It provides detailed information for setup, common questions, and what to do in specific situations.

HTC Desire 19s - About this guide - 2

This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful.

HTC Desire 19s - About this guide - 3

This indicates important information that you need in order to accomplish a certain task or to get a feature to work properly.

HTC Desire 19s - About this guide - 4

This is a warning. Take note to avoid potential problems or prevent damage to your hardware.

Information contained in this guide may have changed. For the most up-to-date information, including the latest version of this guide, go to HTC Support.

Important note on recoverable data

Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.

Features you'll enjoy

Three cameras

HTC Desire 19s gives you imaging at its finest. It has three main cameras that allow you to take ultra-wide shots and professional-looking portraits..

Ultra-wide shots

With the 120-degree camera lens, HTC Desire 19s can take ultra-wide shots for you.

For more details, see Taking ultra-wide or standard photos on page 47.

Portraits

Capture awesome portraits with HTC Desire 19s.

- Bokeh mode - Adjust the depth-of-field in your photographs just like a professional. Blur the background in real-time before you take the shot. See Taking photos in Bokeh mode on page 50.

HTC Desire 19s - Portraits - 1

natural_image A young girl in a wheat field holding harvested crops, captured through a camera interface (no text or symbols visible)

- AR sticker - Spice up your photos by adding funny effects and playful AR stickers in real time. See Adding stickers to your shots on page 51.

- Live Makeup - Before taking a photo selfie, use the Live Makeup to apply real-time touch-ups such as skin smoothening, facial slimming, and more. See Using the Live Makeup feature on page 49.

HTC Desire 19s - Portraits - 2

Android 9.0 in HTC Desire 19s

Android ^™ 9.0 in HTC Desire 19s brings features that make handling phone calls, battery usage, and app notifications more efficient. Here's an overview of some of its features.

Incoming call pop-up

From taking up the entire screen, you can set incoming phone calls to show as a pop-up. It takes the pressure off to immediately accept or reject an incoming call, especially when you're busy using an app.

Laura Lee 00918009000 WORLD CLOCK ALARMS STOPWATCH TIMER 06:00 AM Description SU M TU W TH F SA 07:00 AM Description SU M TU W TH F SA 08:00 AM Description SU M TU W TH F SA

For details, see Showing incoming call as a pop-up notification on page 57.

More control over battery-draining apps

Check which apps are draining your battery and enable background restriction for these apps. This prevents them from using the battery while running in the background. See Enabling background restriction in apps on page 77.

Manage notifications better

You have more control over your notifications. It's easier to stop those that you don't want to receive anymore. Just press and hold on a notification to see your options. When you're using apps such as Google Messages and Gmail, you can now reply to messages right from the Notifications panel.

Digital Wellbeing

Keep track of how long you use your phone daily, such as how often you unlocked the screen and how much time you spent on each app. You can set app timers to limit yourself from over spending time on certain apps, set a bedtime schedule with the Wind Down feature, and more.

To learn more, see this article in Android Help Center: Manage how you spend time on your Android phone with Digital Wellbeing.

More intuitive design

Enjoy a refreshed look for some screens, such as the Quick Settings. The volume bar is also more accessible, and you can conveniently switch between silent, vibrate, and normal modes from it. You'll be delighted as subtle design improvements make for a better overall experience.

Unboxing and setup

HTC Desire 19s overview

After taking HTC Desire 19s out of the box, familiarize yourself first with the location of the card tray, controls, and sensors.

5 8 9 10 7 1 2 6 5 4 3

  1. VOLUME control
  2. POWER button
  3. Speaker
  4. USB Type-C ^TM connector
  5. Microphones
  6. 3.5mm headset jack
  7. nano SIM and storage card tray
  8. Proximity and light sensor
  9. Front camera
  10. Notification LED

You need a 4G/LTE ^™ plan to use your operator's 4G/LTE network for voice calls and data services. Check with your operator for details.

HTC Desire 19s - HTC Desire 19s overview - 2

  • If you want to use a case or screen protector, don't cover and block the proximity sensor. Purchase a case or screen protector designed for HTC Desire 19s.
  • Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
  • Avoid connecting third-party headsets or accessories with metallic charms that dangle near the headset jack. Using these may affect signal reception.
  • Don't disassemble any part of the phone. Don't try to open the phone or remove the battery by force. This may damage the phone or its electronics and will invalidate the warranty.

Back panel

HTC ① ② ③

  1. Three cameras
  2. Fingerprint scanner
  3. Dual LED flash

Inserting the nano SIM and microSD cards

HTC Desire 19s - Inserting the nano SIM and microSD cards - 1

  • Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will not fit properly on the tray and may damage the card slot.
  • The microSD ^TM card is optional and sold separately.

  • Hold the phone face up.

  • Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—into the tray eject hole.

HTC Desire 19s - Inserting the nano SIM and microSD cards - 2

natural_image Diagram of a smartphone lid with a green highlight and black arrow indicating direction (no text or symbols)

When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct the tray to avoid damaging the eject mechanism inside the slot.

HTC Desire 19s - Inserting the nano SIM and microSD cards - 3

natural_image Diagram showing a device being inserted into a cable with a green X mark (no text or symbols present)
  1. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.

  2. Do the following to place your nano SIM and microSD cards into the tray:

With the gold contacts facing down, place two nano SIM cards into the SIM 1 and SIM 2 holders of the tray. Make sure to align the cut-off corners to the notches on the holders.

SIM2 SIM1 SIM1 SIM2

Both SIM 1 and SIM 2 cards can be 4G LTE cards. To find out how to set the preferred card for your mobile data connection, see Managing your nano SIM cards with Dual network manager on page 18.

When you need to use a microSD card, remove your second nano SIM card and then place the microSD card on the SIM 2/SD holder. You cannot have both the second nano SIM card and the microSD card inserted at the same time.

14 Unboxing and setup

SIM IAS3

  1. When reinserting the tray, make sure it is facing up so that your cards don't fall out. With the outer card holder between your fingers, steadily slide the tray all the way into the slot.

HTC Desire 19s - Inserting the nano SIM and microSD cards - 6

natural_image Hand inserting a SIM card into a device (no text or symbols visible)
  1. Make sure the tray is fully inserted and doesn't protrude from the slot.

Follow the same procedure above to eject the tray and remove your cards. Before ejecting the tray, make sure to unmount your microSD card first. See Unmounting the storage card on page 82.

15 Unboxing and setup

Charging the battery

Before you turn on and start using HTC Desire 19s, it is recommended that you charge the battery.

HTC Desire 19s - Charging the battery - 1

  • If the battery has been fully drained, you may need to charge HTC Desire 19s for several minutes before powering it on.
  • Use HTC's power adapter and USB Type-C cable to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.

  • Insert the small end of the USB Type-C cable into the USB Type-C connector.

Diagram illustrating a device's internal structure with labeled parts and three action buttons (✓, ×) indicating inspection or validation steps.

  1. Insert the other end of the USB Type-C cable into the power adapter.
  2. Plug in the power adapter to an electrical outlet to start charging the battery.
  3. After you finish charging, unplug the USB cable from your phone first. Hold the part of the power adapter that's close to the USB port when you unplug the adapter from the outlet.

HTC Desire 19s - Charging the battery - 3

  • Avoid charging the battery in hot environments. As a safety precaution, the battery may stop charging to avoid overheating.
  • When you're using battery-intensive apps such as games or video streaming apps while charging the battery, your phone may become warmer. This is normal.
  • It is strongly recommended to unplug the power adapter from the electrical outlet when not in use.

Switching the power on or off

Switching the power on

Press the POWER button until HTC Desire 19s vibrates.

HTC Desire 19s - Switching the power on - 1

When you turn on HTC Desire 19s for the first time, you'll need to set it up.

Switching the power off

  1. If the display is off, press the POWER button to turn it back on.
  2. Press and hold the POWER button for a few seconds.
  3. Tap Power off on the options menu.

Setting up your phone for the first time

When you switch on your HTC phone for the first time—or after you've done a factory reset—you'll need to set it up.

HTC Desire 19s - Setting up your phone for the first time - 1

If you have data from a previous phone that you need to copy over to HTC Desire 19s, back up the previous phone's data first. Or use the HTC Transfer Tool to transfer content from your previous phone after you've finished setting up HTC Desire 19s. For details, see Ways of getting content from your previous phone on page 83.

  1. If you need to navigate by voice feedback, turn on TalkBack by pressing and holding two fingers on the first screen until you hear a message and then a beep.
    Or if you accidentally enabled TalkBack, follow the onscreen tutorial to turn it off.
  2. Choose the system language you want to use, read and agree to the terms of use, choose your Internet connection, and sign in to your Google ^® Account.
  3. On the screen that asks you which device to restore from, do one of the following:

  4. If you backed up your old phone using your Google Account, tap the phone name. Choose the items you want from your old phone, and then tap Restore.

  5. If you want to start fresh, tap Don't restore.

  6. On the Google Services screen, make sure the Back up to Google Drive option is turned on to enable Auto Backup. It's also recommended to have the options under Location and Device maintenance turned on.

  7. Set up device security for your phone, or skip and do this later in Settings. For details, see Ways to lock and unlock HTC Desire 19s on page 18.

  8. Sign in to your HTC Account to use the same login credentials for HTC services such as Themes.

  9. Follow the remaining instructions to finish your phone setup.

HTC Desire 19s - Setting up your phone for the first time - 2

Some features that need to connect to the Internet such as location-based services and auto-sync of your online accounts may incur extra data fees. To avoid incurring data fees, disable these features under Settings. For more information on location services, see Turning the location setting on or off on page 114.

Adding your social networks, email accounts, and more

You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC Desire 19s. Depending on the account type, signing in to your online accounts lets you sync updates between HTC Desire 19s and the Web.

  1. From the Home screen, swipe up and then tap Settings >Accounts & sync.
  2. Tap Add account.
  3. Tap the account type you want to add.
  4. Follow the onscreen instructions to enter your account information.

HTC Desire 19s - Adding your social networks, email accounts, and more - 1

You can add several Google Accounts.

Syncing your accounts

  1. From the Home screen, swipe up and then tap Settings >Accounts & sync.
  2. Tap the Automatically sync data On/Off switch to turn automatic sync of all your accounts on or off.
  3. To manually sync individual accounts, tap an account, tap Account sync, and then tap : > Sync now.

HTC Desire 19s - Syncing your accounts - 1

On the Account sync screen, you can also change the sync settings for your Google Account.

Removing an account

Remove accounts from HTC Desire 19s if you no longer use them. Removing an account does not remove accounts and information from the online service itself.

  1. From the Home screen, swipe up and then tap Settings >Accounts & sync.
  2. Tap an account.
  3. Tap Remove Account.

HTC Desire 19s - Removing an account - 1

Some personal data may be retained by the third-party app after you have removed the account from HTC Desire 19s.

Ways to lock and unlock HTC Desire 19s

It is important to set your phone to lock itself to prevent others from accessing your data in case it gets lost or stolen. HTC Desire 19s gives you several ways to lock and unlock your phone.

  • Screen lock: Set up your phone with a secure PIN, password, or pattern. See Setting a screen lock on page 31.
  • Fingerprint scanner: Unlock your phone using your registered fingerprint. See Adding a fingerprint the first time on page 34.
  • Face Unlock: While the screen is on, unlock your phone with your registered facel. See About Face Unlock on page 32.

Choosing which nano SIM card to use for your data connection

When you have two nano SIM cards inserted on your phone, only one card can be used to connect to the Internet at a time. If you're using Google or third-party apps, you can also choose which one to use as the default card for making phone calls and sending SMS/MMS messages.

  1. From the Home screen, swipe up and then tap Settings > Network & internet > Dual network manager.
  2. Tap Data network, and then choose the card to use for connecting to the Internet..
  3. Tap Voice calls and SMS messages respectively to set the default card to use for making phone calls and sending SMS/MMS messages.

Managing your nano SIM cards with Dual network manager

From the Home screen, swipe up and then tap Settings >Network & internet >Dual network manager. You can turn either card on or off, change the card names, and more.

Your first week with your new phone

Capturing your phone's screen

Want to show off your high game score? It's easy to take a picture of the screen to share.

  1. To capture a screenshot, do any of the following:

  2. Press and hold POWER and VOLUME DOWN at the same time.

  3. Press and hold the POWER button until a menu opens, and then tap Screenshot.

  4. Open the Notifications panel.

You'll see the Screenshot saved notification with options on what to do with the screenshot.

HTC Desire 19s - Capturing your phone's screen - 1

If you don't see the options, slide two fingers apart on the notification to display them.

  1. Tap Share.

HTC Sense Home

After you've turned on and set up HTC Desire 19s for the first time, you'll see the Home screen.

- Swipe right and you'll find HTC BlinkFeed™. You can customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more. For details, see http://www.htc.com/support/apps/blinkfeed/.

HTC Desire 19s - HTC Sense Home - 1

To display news in HTC BlinkFeed, you need to download the News Republic app.

  • Swipe left and you'll discover space for adding your favorite widgets, apps, and more so they're just a tap away. You can also add panels. For details, see Adding or removing a widget panel on page 39.
  • You can change the apps on the launch bar at the bottom of the Home screen. See Launch bar on page 41.

HTC Desire 19s - HTC Sense Home - 2

While you're in another screen or app, press to return to the last Home screen you visited.

Turning Sleep mode on or off

Sleep mode saves battery power by putting HTC Desire 19s into a low power state while the display is off. It also stops accidental button presses when HTC Desire 19s is in your bag.

- To turn off the display and switch to Sleep mode, briefly press the POWER button.

HTC Desire 19s also automatically goes into Sleep mode when it's left idle for a while. You can change the time before HTC Desire 19s sleeps by setting the screen timeout.

- To wake up your phone from Sleep mode, press the POWER button.

Lock screen

Here's what you can do on the Lock screen:

- Swipe up on the lock screen to unlock the screen.

HTC Desire 19s - Lock screen - 1

Make sure to set up a screen lock to help protect your phone. See Setting a screen lock on page 31.

  • Tap twice on a notification to go directly to the related app.
  • Swipe left or right on the notification to remove it.
  • Slide left or right on a notification until you see and . That to snooze the notification.
  • Press and hold a notification, and then choose whether to stop or continue showing notifications from its app.

If you don't want notification content to appear on the lock screen, go to Settings > Security & location > Lock screen preferences > On lock screen, and then tap Don't show notifications at all.

21 Your first week with your new phone

Touch gestures

Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.

Tap

HTC Desire 19s - Tap - 1

natural_image Line drawing of a hand pressing on a tablet screen with a glowing green indicator light (no text or symbols)

Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.

Press and hold

HTC Desire 19s - Press and hold - 1

natural_image Illustration of a hand pressing a green circular button on a smartphone screen (no text or symbols)

To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.

Swipe or slide

HTC Desire 19s - Swipe or slide - 1

natural_image Illustration of a hand pressing a finger on a tablet screen with a green progress bar icon (no text or symbols)

Quickly swipe your finger horizontally across the screen to go to other Home screen panels. Swipe vertically to scroll through a list, document, and more.

Drag

Illustration of a hand interacting with a tablet displaying a green 'nise' button and a waveform icon, likely for app or system interaction.

Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position.

Flick

HTC Desire 19s - Flick - 1

natural_image Hand interacting with a smartphone displaying a green upward arrow (no text or symbols)

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.

Press and flick

HTC Desire 19s - Press and flick - 1

natural_image Illustration of a hand holding a smartphone displaying a game scene with a green game icon and city skyline (no text or symbols)

On the Home screen, you can easily move a widget or icon from one screen to another.

Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.

23 Your first week with your new phone

Slide with two fingers

HTC Desire 19s - Slide with two fingers - 1

natural_image Illustration of a hand interacting with a smartphone displaying a starry background (no text or symbols visible)

In some apps, slide two fingers apart to zoom in when viewing a picture or text.

HTC Desire 19s - Slide with two fingers - 2

natural_image Hand holding a smartphone displaying a digital interface with green UI elements, against a starry night sky background (no text or symbols visible)

Slide two fingers together to zoom out of the picture or text.

Two-finger swipe

HTC Desire 19s - Two-finger swipe - 1

natural_image Illustration of a hand pressing down on a tablet screen with a green downward arrow (no text or symbols)

Swipe down from the status bar using two fingers to access Quick Settings.

Getting to know your settings

Want to change the ringtone, set up a Wi-Fi ^® connection, or add your accounts? Do this and more in Settings.

  1. Open Settings from the Apps screen or Notifications panel:

  2. From the Home screen, swipe up and then find and tap Settings.

  3. From the Home screen, tap: and then find and tap Settings.
  4. Swipe down from the top of the screen and then tap ⚙️

  5. Here are some of the basic settings you can change:

  6. Tap Network & Internet to configure and manage your network connections.

  7. Tap Display & gestures to change the wallpaper, adjust the font and display size, set a screen saver, and more.
  8. Tap Sound to change the ringtone, decide if sound and vibration occur when interacting with the phone, set Do not disturb preferences, and more.
  9. Tap Security & Location to help secure your phone, choose lock screen preferences, set your location option, and more.
  10. Tap an item under Suggestions to check out new or recommended settings to customize.

HTC Desire 19s - Getting to know your settings - 1

Tap the search bar in Settings to quickly find options and settings.

Using Quick Settings

In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth ^® on or off.

  1. Swipe down from the top of the screen to open the Notifications panel.

Right below the status bar, you'll see the short Quick Settings bar.

Wed, May 29

  1. To see the full Quick Settings panel, do any of the following:

  2. On the lock screen, swipe down once from the top of the screen.

  3. On any other screen, swipe down once with two fingers or swipe down twice with one finger from the status bar.

  4. Swipe left or right to see more tiles.

  5. To turn a setting on or off, just tap its tile.
  6. To customize a setting, press and hold its tile.

Customizing Quick Settings

You can remove, replace, or rearrange the tiles in Quick Settings.

  1. With two fingers, swipe down from the top of the screen to open Quick Settings.

HTC Desire 19s - Customizing Quick Settings - 1

  1. Tap and do one of the following:

  2. Press and hold a tile, and then drag it to your desired position.

  3. Press and hold a tile, and then drag it down under the Hold and drag to add tiles section to hide it from the Quick Settings panel.
    ■ Under the Hold and drag to add tiles section, drag a tile up to show it in the Quick Settings panel.

  4. Press.

HTC Desire 19s - Customizing Quick Settings - 2

There is a limit to the number of tiles that can be shown in the first panel of Quick Settings. You may need to swipe left on the Quick Settings panel to see more Quick Settings tiles.

Restarting HTC Desire 19s (Soft reset)

If HTC Desire 19s is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem.

  1. If the display is off, press the POWER button to turn it back on.

  2. Press and hold the POWER button, and then tap Restart.

HTC Desire 19s not responding?

If HTC Desire 19s does not respond when you touch the screen or press the buttons, you can still restart it.

Press and hold the POWER button until your phone vibrates, and then release the button.

HTC Desire 19s - HTC Desire 19s not responding? - 1

You may need to press and hold the button for 10 seconds before the phone vibrates.

Notifications

Notification LED

The notification LED shows a:

HTC Desire 19s - Notification LED - 1

natural_image Diagram of a device with an oval top view showing internal components and a small green dot on the screen (no text or symbols)

- Solid green light when HTC Desire 19s is connected to the power adapter or a computer and the battery is fully charged.

■ Flashing green light when you have a pending notification.

■ Solid orange light when the battery is being charged.

- Flashing orange light when the battery level reaches very low.

Notifications panel

Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading.

HTC Desire 19s - Notifications panel - 1

When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.

To open the Notifications panel, slide down from the top of the screen.

Or just swipe down anywhere on the Home screen.

Fri, May 31 ▲ Mail Mail requires permissions Tap to allow Weather HTC Weather Service Manage notifications CLEAR ALL

  • Tap the notification to open the corresponding app.
  • To dismiss just one notification in the list, drag it left or right.
  • Slide two fingers apart on the notification to expand it and see more details or see if there are more notifications bundled inside it. Slide two fingers together on the notification to minimize it again.
  • Some notifications allow you to take immediate action. For example, tap a missed call notification to return the call or reply with a text message.
  • If you have several notifications, scroll through the list screen to see them all.
  • To dismiss all non-persistent notifications, tap Clear all.
  • To change what app notifications you want to receive, tap Manage notifications. You can also snooze some notifications to temporarily remove them. For more details, see Managing app notifications on page 28.

Snoozing notifications

You can snooze notifications to temporarily remove them from the status bar and notifications panel.

  1. Swipe down from the top of the screen to open the Notifications panel.
  2. Slide the notification slowly to the right or left, and then tap. Ⓤ
  3. Tap then choose how long you want to snooze the notification.

The snoozed notification shows up again on the status bar and notifications panel as soon as the snooze time ends.

Turning Notification dots on or off

Some apps may show a dot when they have notifications. You can choose to turn the Notification dots on or off.

  1. From the Home screen, swipe up and then tap Settings >Apps & notifications.
  2. Select an app, and then tap Notifications > Advanced.
  3. Tap the On/Off switch next to the Allow notification dots option to turn it on or off.

Managing app notifications

Choose which types of app notifications to enable, disable, or override your Do Not Disturb settings.

  1. From the Home screen, swipe up and then tap Settings >Apps & notifications.
  2. Do one of the following:

- To choose any app, tap an app under the Recently opened apps section. Or tap See all _apps to choose from more apps. Then tap Notifications.

- To choose an app that recently sent you notifications, tap Notifications. Under the Recently sent section, tap the app you want. Or tap See all from last 7 days to choose from more recent apps.

  1. Tap the On/Off switch or check box next to the option you want to toggle.

App notification settings are applied to notifications in the Notifications panel and the lock screen.

HTC Desire 19s - Managing app notifications - 1

You can also press and hold a notification in the Notifications panel or the lock screen to see the notification settings you can customize.

Selecting, copying, and pasting text

  1. Press and hold on a word.
  2. Drag the start and end anchors to highlight the text you want to select.
  3. Tap Copy.
  4. In a text entry field (for example, while composing an email), press and hold at the point where you want to paste the text.
  5. Tap Paste.

Sharing text

  1. After you have selected the text, tap Share.
  2. Choose where to share the selected text.

Entering text

The keyboard becomes available when you tap a text field in an app.

Here are some things to keep in mind while using Gboard:

Q 1 W 2 E 3 R 4 T 5 Y 6 U 7 I 8 O 9 P 0 A S D F G H J K L ↑ Z X C V B N M ?123 ; 📋 English . ←

HTC Desire 19s - Entering text - 2

The keyboard layout may slightly differ depending on the text field currently active.

  • Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols.
  • Some keys have multiple characters or accents associated with them. Press and hold a key to enter numbers, symbols, or accented letters.
  • Tap to show number and symbol keys.
  • Tap to choose from a wide selection of emojis, stickers, and more.
  • Tap to search for information and share its link.
  • Tap to translate text, switch to one-handed typing mode, apply a theme, and more.
  • Press to close the onscreen keyboard.

Entering text by speaking

  1. Tap an area where you want to enter text.
  2. On the keyboard, tap . ↓
  3. Say the words you want to enter. Enter punctuation marks by saying its name. For example, say "Bring water comma towels comma and goggles period". The text will appear as "Bring water, towels, and goggles."

Security

Setting a screen lock

Help protect your personal information and help prevent others from using HTC Desire 19s without your permission.

Choose to set a screen lock pattern, numeric PIN, or other means of locking your screen. You'll be asked to unlock the screen every time HTC Desire 19s is turned on or when it's idle for a preset period of time.

  1. From the Home screen, swipe up and then tap Settings >Security & location.
  2. Under Device security, tap Screen lock.
  3. Select a screen lock option and set up the screen lock.
  4. Next to Screen lock, tap ⚙ > Automatically lock, then specify the idle time before the screen locks.

HTC Desire 19s - Setting a screen lock - 1

If you've set up a screen lock pattern and you don't want the pattern shown as you draw it, tap and tap the Make pattern visible On/Off switch to turn it off.

Setting up Smart Lock

Smart Lock keeps your phone unlocked when it's safe with you, such as when your phone is in your pocket or you're at home. After you set up Smart Lock, you won't need to manually unlock the phone.

HTC Desire 19s - Setting up Smart Lock - 1

Available Smart Lock options vary depending on the phone model.

  1. From the Home screen, swipe up and then tap Settings >Security & location.
  2. Tap Smart Lock.

HTC Desire 19s - Setting up Smart Lock - 2

You need to have a screen lock set up before you can use Smart Lock. If you haven't set up a screen lock, tap Screen lock. This will be your alternate screen lock method.

  1. Confirm your screen lock.
  2. Choose from the available options and set when you want to keep the phone unlocked. For instance, when:

  3. You're carrying the phone

  4. You're in a trusted location such as your home or office

- The phone is connected to a trusted device such as your Bluetooth watch or car system

  1. Follow the onscreen instructions, and then press to return to the Security & location screen.

  2. Under Device security, tap ✿ next to Screen lock, tap Automatically lock, and then specify the idle time before the screen is locked.

Turning the lock screen off

Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in Settings.

HTC Desire 19s - Turning the lock screen off - 1

It is recommended that you have a screen lock to help secure your phone from unwanted access.

  1. From the Home screen, swipe up and then tap Settings >Security & location.
  2. Under Device security, tap Screen lock.
  3. Enter or confirm your lock screen, and then tap None > Yes, remove.

To turn lock screen on again, tap Screen lock again to set one.

About Face Unlock

With Face Unlock, you can set up HTC Desire 19s to unlock the screen with your face when the screen is on.

For best face scanning results

Follow these tips when registering your face:

  • Do the face scan indoors in a well-lit environment.
  • Do not cover your face with an object such as sunglasses, mask, or hat.
  • Hold your phone at face level and at a distance of 20 to 50cm (8 to 20 in) from your face.
  • Stay still and do not move your phone while the phone scans your face.

HTC Desire 19s - For best face scanning results - 1

Face Unlock is less secure since your phone could be unlocked by someone or something that contains or looks like your image. If you have concerns, use other more secure authentication methods such as a screen lock pattern, PIN, or password.

Setting up Face Unlock

  1. From the Home screen, swipe up and then tap Settings >Face Unlock.
  2. If you haven't already set up a screen lock, you'll be asked to choose and set up a backup pattern, PIN, or password for unlocking your phone. See Setting a screen lock on page 31.

  3. If prompted, choose how you want to show notification content when your phone is locked, and then tap Done.

  4. Tap Enter the face, and then read the tips and reminders.

  5. Tap Next and follow the onscreen instructions to scan your face. Face Unlock will enable automatically after your face data entered.

Unlocking your phone with Face Unlock

You need to be on the lock screen to use Face Unlock for unlocking your phone.

  1. If the screen is off, press the POWER button to wake up the screen.
  2. Hold your phone in portrait orientation at face level and look at the front camera.
    Your phone will bypass the Security screen and unlock.

Fingerprint scanner

You can quickly wake up and unlock the HTC Desire 19s using your fingerprint. You can add up to 5 fingerprints.

When setting up and using the fingerprint scanner, follow these tips:

■ Make sure your finger and the fingerprint scanner are dry and clean.
- Use the entire pad of your finger, including the sides and tip.
- When recording your fingerprint, touch the scanner until it vibrates.

- The fingerprint scanner has 360^ readability—you can touch a recorded finger at any angle to the scanner to turn on the screen or unlock the HTC Desire 19s.

HTC Desire 19s - Fingerprint scanner - 1

You may not be able to set the fingerprint scanner to unlock HTC Desire 19s, if you've signed in to an Exchange ActiveSync® account that requires you to set a different screen lock option (such as password). Check with your Exchange Server administrator if your Exchange ActiveSync account supports the fingerprint scanner.

Adding a fingerprint the first time

  1. From the Home screen, swipe up and then tap Settings >Security & location.
  2. Tap Fingerprint scanner Next.

If you haven't already set up a screen lock, you'll be asked to set one up. See

Setting a screen lock on page 31.

  1. If prompted, choose how you want to show notification content when your phone is locked, and then tap Done.
  2. Touch the fingerprint scanner.
  3. Place your index finger on the fingerprint scanner to start scanning.
  4. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You'll get the best results if you hold your finger in the same direction when touching the scanner.
  5. After you've successfully recorded your fingerprint, tap Done.

You can now use your fingerprint to wake up and unlock your HTC Desire 19s.

!

You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't identify your fingerprint after five attempts.

Adding, removing, or editing fingerprints

  1. From the Home screen, swipe up and then tap Settings >Security & location.
  2. Tap Fingerprint scanner.
  3. Enter your pattern, PIN, or password.
  4. Do any of the following:
  5. Tap Add fingerprint to add another fingerprint.
  6. Tap a recorded fingerprint to rename it.
  7. Tap next to a recorded fingerprint to delete it.

Assigning a PIN to a nano SIM card

You can help to protect the nano SIM card by assigning a Personal Identification Number (PIN).

HTC Desire 19s - Assigning a PIN to a nano SIM card - 1

Make sure you have the default PIN provided by your mobile operator before continuing.

  1. From the Home screen, swipe up and then tap Settings >Security & location.
  2. Tap Advanced.
  3. Depending on the phone model, do the following:

■ Single SIM model: Tap SIM card lock.

- Dual SIM model: Select which card you want to assign a new PIN to.

  1. Tap Lock SIM card, enter the default PIN of the card, and then tap OK.
  2. Tap the Lock SIM card On/Off switch to turn it on. Enter the default PIN of the card, and then tap OK.
  3. To change the card PIN, tap Change SIM PIN.

Restoring a nano SIM card that has been locked out

If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.”

You need a Pin Unlock Key (PUK) code to restore access to HTC Desire 19s. Contact your mobile operator for this code.

  1. When prompted, enter the PUK code, and then tap Next.
  2. Enter the new PIN you want to use, and then tap Next.
  3. Enter the new PIN again, and then tap OK.

Updates

Software and app updates

Download and install software updates for the latest performance enhancements, bug fixes, and security improvements. HTC Desire 19s can check and notify you if there's a new update available.

Some app updates are available from HTC or your mobile operator, and you'll receive notifications on HTC Desire 19s when there are new updates. Or you can install app updates from Google Play Store. Some HTC apps that are not preloaded can also be downloaded from Google Play Store.

HTC Desire 19s - Software and app updates - 1

The information in this guide may not be most up-to-date if there are more recent software or app updates available.

Checking your system software version

Before installing a system software update, you can check first what Android version you have on your HTC device.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap System > About phone > Software information.
  3. Check under Android version.

Checking for updates manually

HTC Desire 19s - Checking for updates manually - 1

Make sure you have an Internet connection before you check for updates.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap System >About phone >Software updates.
  3. Tap Check now.

Installing a software update

When HTC Desire 19s is connected to the Internet and there's a new software update available, the update notification icon 📄 appears in the status bar.

  1. Slide the Notifications panel open, and then tap the system update notification.
  2. If you don't want to download the update using your data connection, select Update over Wi-Fi only.
  3. Tap Download.
  4. When download is complete, select Install now, and then tap OK.

After updating, HTC Desire 19s will restart.

Installing an application update

When Internet connection is on and there's an available update for your HTC apps, the update notification icon appears in the status bar.

  1. Slide the Notifications panel open, and then tap the update notification.
    The Updates screen opens with the list of application updates to be installed.

  2. Tap an item to view its details, and then tap.

  3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC Desire 19s if needed.

Installing app updates from Google Play Store

Most apps get updated with improvements and bug fixes through Google Play Store. You can manually update apps or set the Google Play Store app to automatically download and install app updates when available.

  1. On the Home screen, swipe up and then find and tap Play Store.
  2. Tap to open the slideout menu.
  3. Tap My apps & games.
  4. On the Updates tab, you'll see the list of apps that have updates available.
  5. Tap Update beside the app you want to update.

HTC Desire 19s - Installing app updates from Google Play Store - 1

Tap Update All if you want to update all the apps.

HTC Desire 19s - Installing app updates from Google Play Store - 2

In Google Play Store, tap ≡>Settings>Auto-update apps to choose how you want Google Play Store to update your apps.

Home screen layout and fonts

Adding or removing a widget panel

HTC Desire 19s - Adding or removing a widget panel - 1

  • You won't be able to add a new widget panel if you've already reached the maximum limit.
  • HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.

  • On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.

  • Tap .

  • To add a new widget panel, swipe left until you see the icon, and then tap it.

  • To remove a widget panel, swipe left or right until you see the panel, and then tap Remove.

  • When done, press.

Arranging widget panels

HTC Desire 19s - Arranging widget panels - 1

A widget panel cannot be moved and inserted before HTC BlinkFeed.

  1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.
  2. Press and hold a widget panel thumbnail, and then drag it left or right to the position that you want.
  3. When you're done arranging widget panels, press.

Changing your main Home screen

Set HTC BlinkFeed or a widget panel as your main Home screen.

  1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.
  2. Tap .
  3. Swipe left or right until you see the panel that you want to use as your main Home screen.
  4. Tap Set as home.
  5. Press.

HTC Desire 19s - Changing your main Home screen - 1

Pressing from an app will first return you to the last panel you were in. Just press again to go to your main Home screen.

Setting your Home screen wallpaper

Choose from the available wallpapers, or use any photo you've taken with the camera.

HTC Desire 19s - Setting your Home screen wallpaper - 1

You can only change the wallpaper while in Classic home screen layout.

  1. From the Home screen, swipe up and then tap Settings > Personalize.
  2. Tap Change wallpaper.
  3. Choose from where you want to select a wallpaper.
  4. Tap Apply or Set wallpaper.
  5. If prompted, choose whether to use the wallpaper for the Home screen, lock screen, or both.

Changing the default font size

  1. From the Home screen, swipe up and then tap Settings >Display & gestures.
  2. Tap Advanced > Font size, and then select the size you want.

Widgets and shortcuts

Launch bar

The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use.

HTC Desire 19s - Launch bar - 1

You can only customize the launch bar while in Classic layout.

  1. Press and hold the app you want to replace, and then drag it out to .

HTC Desire 19s - Launch bar - 2

HTC Desire 19s - Launch bar - 3

natural_image Illustration of a finger pressing a button with a speech bubble and upward arrow (no text or symbols)
  1. Tap to go to the Apps screen.
  2. Press and hold an app, and then drag it to the empty slot on the launch bar.

HTC Desire 19s - Launch bar - 4

You can also group apps on the launch bar into a folder. See Grouping apps on the widget panel and launch bar on page 43.

Adding Home screen widgets

Widgets make at-a-glance important information and media content readily available.

  1. Press and hold an empty space on a widget panel.
  2. In the pop-menu, tap Add apps and widgets.

  3. Tap Widgets.

  4. Scroll through the widgets, or tap to search for a specific widget.

  5. Press and hold a widget, and then drag it to a widget panel you want to add it to.

Changing the widget settings

You can modify basic settings of some widgets.

  1. Press and hold a widget on your Home screen, and then drag it to.
  2. Customize the widget settings.

Resizing a widget

Some widgets can be resized after you've added them to your Home screen.

  1. Press and hold a widget on the Home screen, and then release your finger. If a border appears, that means the widget is resizable.
  2. Drag the sides of the border to enlarge or shrink the widget size.

Adding Home screen shortcuts

Place apps you often use on any widget panel of your Home screen. You can also add shortcuts to frequently used settings, favorite contacts, and more.

  1. Press and hold an empty space on a widget panel.
  2. In the pop-up menu, tap Add apps and widgets.

  3. Tap ▼ >Apps or Shortcuts.

  4. Scroll through the apps or shortcuts, or tap to search for one.

  5. Press and hold an app or shortcut, and then drag it to a widget panel you want to add it to.

HTC Desire 19s - Adding Home screen shortcuts - 1

To add an app from the Apps screen, press and hold the app, and then drag it to a widget panel.

43 Widgets and shortcuts

Grouping apps on the widget panel and launch bar

  1. Press and hold an app, and then drag it over to another app to automatically create a folder.

Diagram showing a finger pressing a button on a screen with an arrow pointing to it, alongside a close-up of a blue eye icon.

  1. Tap the folder to open it.
  2. Tap the folder window's title bar, and then enter a new folder name.
  3. Add more apps into the folder. Tap +, select your apps, and then tap Done.

You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget panel, and then drag it over to the folder.

Removing items from a folder

  1. On the launch bar or widget panel, tap a folder to open it.

  2. Press and hold an app or shortcut in the folder, and then drag it out to .

Moving a Home screen item

You can easily move a widget, icon, or sticker from one widget panel to another.

  1. Press and hold a Home screen item with one finger.

  2. With another finger, flick left or right to rotate the screen to another widget panel.

HTC Desire 19s - Moving a Home screen item - 1

natural_image Illustration of a hand holding a smartphone with a green download icon and directional arrows (no text or symbols)
  1. Release the item to where you want to move it.

Removing a Home screen item

  1. Press and hold the widget, icon, or sticker you want to remove, and then drag it to .

  2. When the item turns red, lift your finger.

Taking photos and videos

Camera basics

Take photos, videos, and selfies using the camera.

  • On the Home screen, tap the camera icon to open the Camera app.
  • You can also press POWER twice to launch the camera.

HTC Desire 19s - Camera basics - 1

Make sure Quick launch camera is enabled in Settings > Display & gestures > Advanced.

You'll see Photo mode, which is the default capture mode.

HTC Desire 19s - Camera basics - 2

natural_image Snow-capped mountain reflected in calm water during sunset, with camera interface overlay (no text or symbols on main image)

Icon or button Function

HTC Desire 19s - Icon or button Function - 1

Open the camera settings menu.

HTC Desire 19s - Icon or button Function - 2

Switch ultra-wide angle on or off.

HTC Desire 19s - Icon or button Function - 3

Switch between the front and main cameras.

HTC Desire 19s - Icon or button Function - 4

Capture a photo.

HTC Desire 19s - Icon or button Function - 5

View the last photo or video taken.

Turning the camera flash on or off

Tap the flash icon, and then choose a flash setting.

When you've switched to the front camera, you can also tap the flash icon to turn the flash on or off.

Choosing a capture mode

Switch to a capture mode to use for taking photos or videos.

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Tap the capture mode you want to use.

You can also swipe left or right in portrait orientation, or swipe up or down in landscape orientation to switch between capture modes.

HTC Desire 19s - Choosing a capture mode - 1

Icon Mode

HTC Desire 19s - Icon Mode - 1

Professional mode

HTC Desire 19s - Icon Mode - 2

Video mode

HTC Desire 19s - Icon Mode - 3

Photo mode

HTC Desire 19s - Icon Mode - 4

Bokeh mode

HTC Desire 19s - Icon Mode - 5

AR sticker mode

Zooming

Before taking a photo or video, slide two fingers apart on the Viewfinder screen to zoom in or together to zoom out. You can also freely zoom in or out while recording.

Taking ultra-wide or standard photos

Switch the main cameras to ultra-wide angle to capture more of landscape scenes. Change back to standard angle to take regular shots.

  1. On the Home screen, tap the camera icon to open the Camera app.

  2. Tap to turn on ultra-wide angle.

  3. Point the camera at what you want to capture.

Distortion may occur when using ultra wide angle. If this happens, tap to remove the distorted edges.

HTC Desire 19s - Taking ultra-wide or standard photos - 1

natural_image Two-panel image showing a city skyline at sunset, with top panel showing the skyline and bottom panel showing the city skyline with a finger pointing at it (no text or symbols)
  1. When you're ready to take the photo, tap .

To switch back to capture standard shots, tap

Setting the photo quality and size

  1. In Photo mode, tap. ≡
  2. Choose an aspect ratio next to the Photo setting.

Taking continuous camera shots

Do you want to take photos of moving subjects? Whether it's your kid's football game or a car race, you can capture the action.

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Switch to Photo mode. See Choosing a capture mode on page 46 for details.
  3. Press and hold.

The camera takes consecutive shots of your subject.

Taking photos with the self-timer

When you use the self-timer, the Camera app counts down before taking the shot. You can set the countdown time.

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Choose whether to use the main or front camera to take photos. See Camera basics on page 45 for details.
  3. Tap, and then select the countdown time.
  4. To start the timer, tap . The camera takes the photo after countdown.

Selfies

Taking a photo selfie

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Switch to Photo mode. See Choosing a capture mode on page 46
  3. Tap to switch to the front camera.
  4. When you're ready to take the photo, tap.

Using the Live Makeup feature

Look best in your photo selfies. With the Live Makeup feature, apply real-time touch-ups such as skin smoothening, face slimming, and more.

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Choose whether to use the main or front camera to take photos. See Camera basics on page 45 for details.
  3. Tap, and then tap to display the touch-up options.
  4. Tap each option, and then drag its slider to make your adjustments.

HTC Desire 19s - Using the Live Makeup feature - 1

  1. When you're ready to take the photo, tap .

Unflipping photos selfies

When you view yourself on the Viewfinder screen, your selfie is actually a mirrored image. Here's what to do if your captured photo looks flipped and is not the mirrored image.

  1. Switch to Photo mode. See Choosing a capture mode on page 46 for details.
  2. Tap t switch to the front camera.
  3. Tap. 三
  4. Make sure the Save mirrored selfies option is turned on.

Recording video

Capture videos of memorable moments.

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Switch to Video mode. See Choosing a capture mode on page 46 for details.
  3. When you're ready to start recording, tap.
  4. Tap to pause the recording, and then tap to resume.
  5. To stop recording, tap.

Setting the video resolution

  1. In Video mode, tap. ≡
  2. Choose a resolution next to the Video setting.

Taking a photo while recording a video

  1. On the Home screen, tap the camera icon to open the Camera app.

  2. Switch to Video mode. See Choosing a capture mode on page 46 for details.

  3. Tap to start recording.

  4. While recording, tap whenever you want to capture a still shot.

  5. Tap to stop recording.

Using HDR

When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to capture your subject clearly. HDR brings out the details of both highlights and shadows, even in high contrast lighting.

HTC Desire 19s - Using HDR - 1

HDR works best when your subject is steady. The camera takes multiple shots at different exposure levels and combines them into one enhanced photo.

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Choose whether to use the main or front camera to take photos. See Camera basics on page 45 for details.
  3. Make sure is selected. If not, tap to enable HDR.
  4. When you're ready to take the photo, tap.

Taking photos in Bokeh mode

With Bokeh mode, you can take photos with a nice blurred background. Blur the background automatically, or manually adjust the blur level before taking the shot.

HTC Desire 19s - Taking photos in Bokeh mode - 1

  • You need to be in a well-lit environment to use Bokeh mode.
  • Some features such as zooming, flash, and continuous shooting are not available in Bokeh mode.

  • On the Home screen, tap the camera icon to open the Camera app.

  • Switch to Bokeh mode. See Choosing a capture mode on page 46 for details.
  • On the Viewfinder screen, tap the subject you want to focus on. Drag the slider to increase or decrease the blur level of the background.

HTC Desire 19s - Taking photos in Bokeh mode - 2

natural_image A young girl in a wheat field holding a flower, with camera editing interface visible on the right (no text or symbols on the image itself)
  1. When you're ready to take the photo, tap .

Adding stickers to your shots

Add fun stickers when capturing shots of friends, family, or your selfies.

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Switch to AR sticker mode. See Choosing a capture mode on page 46 for details.
  3. Choose whether to use the main or front camera.
  4. Tap 😊 to open the sticker menu.

HTC Desire 19s - Adding stickers to your shots - 1

natural_image Collection of stylized human face icons on black background, including faces, animals, and speech bubbles (no text or symbols)
  1. Tap the sticker you want to use.
  2. To close the sticker menu, tap the Viewfinder screen or press the button.
  3. When you're ready to take the photo, tap.

Using Professional mode

Want to have expert command of your camera settings for different environments or lighting conditions? Use Professional mode to manually adjust the values for settings like white balance, ISO, and more.

  1. On the Home screen, tap the camera icon to open the Camera app.
  2. Switch to Professional mode. See Choosing a capture mode on page 46 for details.
  3. Tap a setting, and then drag its slider to make adjustments.
  4. To change a setting back to auto, tap or Auto A
  5. When you're ready to take the photo, tap.

Google Photos

What you can do on Google Photos

HTC Desire 19s - What you can do on Google Photos - 1

The help content here is based on the following app version: 4.24.x.

Here are some of the things you can do when using Google Photos ^™ .

  • View, edit, and share your photos and videos. You can also access the media files previously backed up to your Google Account.
  • To select photos and videos, tap : >Select. Tap a date to select all the media files under it. Or, tap the thumbnails that you want to select.
    ■ Create collages, animations, and movies.
  • Search by people, things, or places in your photos.
    ■ Enhance RAW photos taken using the HTC Camera app.

HTC Desire 19s - What you can do on Google Photos - 2

To learn more about Google Photos, tap ≡ >Help & feedback. Or, you can visit support.google.com/photos.

Viewing photos and videos

HTC Desire 19s - Viewing photos and videos - 1

When you open Google Photos for the first time, sign in to your Google Account, if prompted, and choose whether to turn backup and sync on or off.

  1. Open the Photos app.

You'll see your local and backed up photos and videos organized by date.

  1. To switch to another view, tap : >Layout, and then choose how you want to view your media files.

  2. Tap a thumbnail to view it in full screen.

  3. To view only the photos and videos saved on your HTC device and storage card, tap > Device folders.

Editing your photos

  1. Open the Photos app.
  2. Tap a photo thumbnail to view it in full screen.
  3. Tap, and then do any of the following:

  4. Tap to apply a filter to the photo.

  5. Tap 珔 adjust the lighting, color, and pop effect.

Tap Next to the sliders to adjust detailed settings such as exposure, contrast, and color saturation.

- Tap to rotate or crop the photo.

  1. While you're editing, press and hold the photo to compare your changes to the original.
  2. After making your adjustments, tap Save copy.

Trimming a video

  1. Open the Photos app.
  2. Tap a video thumbnail to view it in full screen.
  3. Tap, and then drag the trim sliders to the part where you want the video to begin and end.
  4. Tap to preview your trimmed video.
  5. Tap Save.

The trimmed video is saved as a copy. The original video remains unedited.

Phone calls

Making a call with Smart dial

You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.

  1. On the Home screen, tap the phone icon to open the Phone app.
  2. Enter the phone number or first few letters of the contact's name to see matching contacts.
  3. To see all the numbers and contacts that match, tap the number (for example, 8 matches).
  4. Tap the contact you want to call.

HTC Desire 19s - Making a call with Smart dial - 1

If the phone number has an extension, tap ☐ after connecting to the main line and then dial the extension number.

  1. If you're using a dual SIM phone model, tap the call button that corresponds to the card you want to use.

Making a call with your voice

Call a contact hands-free using your voice.

  1. On the Home screen, tap the phone icon to open the Phone app.
  2. Tap . ↓
  3. Say the name of the contact you want to call. A selection menu then opens with a list of variations of the name you've just dictated.
  4. Tap the name you want in the selection menu. Your phone then searches and displays matched contacts from your phonebook.
  5. Tap the contact you want to call.
  6. If you're using a dual SIM phone model, tap the call button that corresponds to the card you want to use.

Dialing an extension number

To skip voice prompts when dialing an extension number, do one of the following:

- After dialing the main number, press and hold *. A comma (,) is added to the number you are dialing. Enter the extension number, and then tap the call button. You will be connected to the mainline and then to the extension number.

56 Phone calls

- After dialing the main number, press and hold # and tap Add wait (;). Enter the extension number after the semicolon, and then tap the call button. After connecting to the main line, tap Send to dial the extension number.

You can save phone numbers with an extension in the People app.

Keeping your phone number private

You can choose to hide your phone number from the person you're calling.

  1. On the Home screen, tap the phone icon to open the Phone app.
  2. Dial the number or press and hold a call entry and tap Edit number before calling.
  3. Press and hold # and tap Hide number for this time.
  4. Place your call.

Speed dial

Use Speed dial to call a phone number with a single tap.

  1. On the Home screen, tap the phone icon to open the Phone app.
  2. Tap : >Speed dial>+. You can also press and hold an unassigned key on the dialpad, and then tap Yes.
  3. Select a contact from the list.
  4. On the Speed dial screen, choose the phone number of the contact to use, and a speed dial key to assign.
  5. Tap Save.

To use Speed dial, press and hold the speed dial number you want to call. If you're using a dual SIM phone model, tap the call button that corresponds to the card you want to use.

Calling a number in a message, email, or calendar event

When you receive a text message, email, or calendar event that has a phone number in it, you can just tap the number to place a call.

Receiving calls

When you receive a phone call, the full Incoming call screen appears by default. This may be distracting especially when you're playing a game or watching a video. You can set HTC Desire 19s to display a small pop-up notification for incoming calls instead.

Showing incoming call as a pop-up notification

  1. From the Home screen, swipe up and then tap Settings >Call.
  2. Select Incoming call pop-out.

Another way is through the Phone app notification in the Notifications panel. If you see the Phone app notification prompting you to show calls as Incoming call pop-out, tap Apply.

HTC Desire 19s - Showing incoming call as a pop-up notification - 1

If you don't see the Apply option, expand the notification to see the option. See Notifications panel on page 27 on how to expand notifications.

Answering or rejecting a call

Do one of the following:

  • On the full incoming call screen, tap Answer or Decline.
  • On the incoming call notification, tap to answer the call or to decline the call.
  • On the lock screen, drag or upwards.

Muting the ringing sound without rejecting the call

Do one of the following:

  • Press the VOLUME DOWN or VOLUME UP button.
  • Press the POWER button.
    ■ Place HTC Desire 19s face down on a level surface.

Returning a missed call

You'll see the missed call icon in the status bar when you miss a call.

  1. Slide the Notifications panel open to check who the caller is.
  2. To return the call, tap Call back.

If you have multiple missed calls, tap the missed calls notification to open the Call History tab.

Emergency call

In some regions, you can make emergency calls from HTC Desire 19s even if the nano SIM card has been blocked or if you don't have one installed.

HTC Desire 19s - Emergency call - 1

If you don't have a network signal, you won't be able to make an emergency call.

  1. On the Home screen, tap the phone icon to open the Phone app.
  2. Dial the emergency number for your locale, and then tap Call.

HTC Desire 19s - Emergency call - 2

If you've enabled but forgotten your lock password or lock pattern, you can still make emergency calls by tapping Emergency on the screen.

What can I do during a call?

When a call is in progress, you can turn the speakerphone on, place the call on hold, and more.

Putting a call on hold

To put the call on hold, tap :Hold. The status bar then displays the hold call icon.

To resume the call, tap :Unhold.

Switching between calls

If you're already in a call and you accept another call, you can switch between the two calls.

  1. When you receive another call, tap Answer to accept the second call and put the first call on hold.
  2. To switch between the calls, tap the person you want to talk to on the screen.

Turning the speakerphone on or off during a call

HTC Desire 19s - Turning the speakerphone on or off during a call - 1

To decrease potential damage to your hearing, do not hold HTC Desire 19s to your ear when the speakerphone is on.

  • On the call screen, tap . The speakerphone icon appears in the status bar.
    ■ To turn the speakerphone off, tap 📋

Muting the microphone during a call

On the call screen, tap to toggle between turning the microphone on or off. When the microphone is turned off, the mute icon appears in the status bar.

Ending a call

Do one of the following to end the call:

  • On the call screen, tap End Call.
  • Slide the Notifications panel open, then tap Hang Up.

Setting up a conference call

Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then simply dial each subsequent call to add it to the conference.

HTC Desire 19s - Setting up a conference call - 1

Make sure that you have conference calling service activated. Contact your mobile operator for details.

  1. Make a call to the first conference call participant.
  2. When connected, tap, and then dial the number of the second participant. The first participant is put on hold.
  3. When connected to the second participant, tap . ↗
  4. To add another participant, tap, and then dial the number of the contact.
  5. When connected, tap to add the participant to the conference call. Tap to access options such as ending the call with a participant.
  6. To end the conference call, tap End Call.

Call History

Use Call History to check missed calls, your dialed numbers, and received calls.

  1. On the Home screen, tap the phone icon to open the Phone app.
  2. Swipe right to go to the Call History tab.
  3. Do one of the following:
  4. Tap a name or number in the list to call.
  5. Press and hold a name or number in the list to display the options menu.
  6. Tap ▼ to display just a particular type of call such as missed calls or outgoing calls.

Adding a new phone number to your contacts from Call History

  1. On the Call History tab, tap next to the new phone number.
  2. Choose whether to create a new contact or save the number to an existing contact.

Clearing the Call History list

  1. On the Call History tab, tap Remove call history.
  2. Select the items you want to delete, or tap Select all.
  3. Tap Delete.

Blocking a caller

When you block a phone number or a contact, all calls from the phone number or contact will be declined automatically.

61 Phone calls

On the Call History tab, press and hold the contact or phone number you want to block, and then tap Block contact.

HTC Desire 19s - Blocking a caller - 1

You can always remove a caller from your blocked list. On the Call History tab, tap :Blocked contacts. In the All tab, press and hold a contact, and then tap Unblock contacts.

Switching between silent, vibrate, and normal modes

Do one of the following:

- Press the VOLUME UP or VOLUME DOWN button, and then toggle between to change modes.

HTC Desire 19s - Switching between silent, vibrate, and normal modes - 1

HTC Desire 19s - Switching between silent, vibrate, and normal modes - 2

- Go to Settings, and then tap Sound >Sound profile.

Home dialing

When you're on a trip abroad, it's easy to dial friends and family from home.

Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.

HTC Desire 19s - Home dialing - 1

Using a roaming service may incur additional charges. Check with your mobile operator for rates before using a roaming service.

Changing the default country code for Home dialing

  1. From the Home screen, swipe up and then tap Settings >Call.
  2. Tap Home dialing settings.
  3. Select a country, and then tap OK.

Turning off Home dialing

If you prefer to manually enter complete phone numbers to call while roaming, you can turn off Home dialing.

  1. From the Home screen, swipe up and then tap Settings >Call.
  2. Clear the Home dialing option.

SMS and MMS

About the Messages app

With Messages, you can send and receive instant text (SMS) and multimedia (MMS) messages between HTC Desire 19s and another messaging-ready phone. MMS can contain text and pictures, recorded voice, audio or video files, or contact cards (vCard). See your service plan for applicable charges for messaging.

Sending a text message (SMS)

  1. From the Home screen, swipe up and then find and tap Messages.

  2. Tap

HTC Desire 19s - Sending a text message (SMS) - 1

  1. Enter a contact name, mobile number, or email address in the To field. Or select a contact from the list.
  2. In the text box, start composing your message.

HTC Desire 19s - Sending a text message (SMS) - 2

HTC Desire 19s - Sending a text message (SMS) - 3

10:38 AM Conversation with Laura Hi Laura. Let's have lunch on Friday. Sure. Where? Text message from

  1. Tap to send, or press to save the message as a draft.

HTC Desire 19s - Sending a text message (SMS) - 5

  • There is a limit on the number of characters for a single text message. Once you go over the character limit, a new message is created but automatically joined into one when received. As you near the limit, a character count will appear above the Send button.
  • Your text message automatically becomes a multimedia message if you attach an item, or compose a very long message.

Sending a multimedia message (MMS)

When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files.

HTC Desire 19s - Sending a multimedia message (MMS) - 1

Before attaching and sending a video, compress it first so that the file size doesn't exceed the message size limit.

  1. From the Home screen, swipe up and then find and tap Messages.

  2. Tap .

  3. Enter a contact name, mobile number, or email address in the To field. Or select a contact from the list.

  4. Tap to attach a photo or video.

Tap, to include other types of attachments, such as a sticker, voice recording, or your location.

  1. Tap the text box, and then enter your message.

  2. Tap to send, or press to save the message as a draft.

HTC Desire 19s - Sending a multimedia message (MMS) - 2

Depending on the resolution of your photo or video attachments, they may be displayed as cropped thumbnails in your multimedia message.

Sending a group message (SMS)

Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to send a group SMS or group MMS.

  1. From the Home screen, swipe up and then find and tap Messages.

  2. Tap Start group conversation.

  3. Enter a contact name or mobile number in the To field. Or tap a contact in Top contacts or from the list.

HTC Desire 19s - Sending a group message (SMS) - 1

When choosing a contact from the list, not Top contacts, tap the name and not the contact photo.

  1. When you're done, tap

  2. Tap the text box, and then start composing your message.

  3. Tap to send, or press to save the message as a draft.

Replying to a message

  1. From the Home screen, swipe up and then find and tap Messages.

  2. Tap a contact (or phone number) to display the exchange of messages with that contact.

  3. Tap the text box, and then enter your message.

  4. Tap.

Forwarding a message

  1. From the Home screen, swipe up and then find and tap Messages.

  2. Tap a contact (or phone number) to display the exchange of messages with that contact.

  3. Press and hold the message until it is selected, and then tap : >Forward.

  4. Select the contact from the pop-up window. If the contact is not listed, tap New message and then enter or select a contact.

  5. Tap .

Blocking messages from unwanted contacts

Block unwanted messages and keep your Messages screen clean.

  1. From the Home screen, swipe up and then find and tap Messages.

  2. Press and hold a contact (or phone number) to select.

  3. Tap at the top of the screen. When the contact sends you messages, you will not see them in the Messages screen or receive notifications and calls.

  4. To see all contacts and numbers you've blocked, tap : >Blocked contacts.

HTC Desire 19s - Blocking messages from unwanted contacts - 1

To read messages from a blocked contact or number, on the Messages screen, tap :Archived.

Deleting messages and conversations

Open the Messages app and do any of the following:

To delete a Do these steps

Conversation Press and hold a contact (or phone number) to select it, and then tap.

Message Tap the conversation thread with a contact (or phone number), press and hold the message to select it, and then tap 📄

Changing the settings and getting help

  1. From the Home screen, swipe up and then find and tap Messages.
  2. Do one of the following:

  3. To change Messages app settings, tap :Settings.

  4. To get help or provide feedback, on the conversations or messages screen, tap : >Help & feedback.

Contacts

Your contacts list

The People app lists all contacts you've stored on HTC Desire 19s and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you.

  1. From the Home screen, swipe up and then find and tap People.

Phonebook All contacts BY PHONE FAVORITES PEOPLE GROUPS April Lin My profile Angela Wang Ben Carter Chris Jackson Claire Nicols Henry Yamazaki James Brooks Jason Holt Kaite Jackson

  1. On your contacts list, you can:

■ View your profile and edit your contact information.
■ Create, edit, find, or send contacts.
- Tap a contact photo to find ways to quickly connect with the contact.
- See when a contact has sent you new messages.

HTC Desire 19s - Your contacts list - 2

To sort your contacts by their first or last name, tap : >Settings >Sort contacts by.

Setting up your profile

Store your personal contact information to easily send it to other people.

  1. From the Home screen, swipe up and then find and tap People.
  2. Tap My profile.
  3. Tap Edit my contact card.
  4. Enter or edit your name and contact details.
  5. Tap o che current photo to change your contact photo.

  6. Tap . √

Filtering your contacts list

When your contacts list gets long, you can choose which contact accounts to show.

  1. On the People tab, tap Phonebook.
  2. Choose the accounts that contain the contacts you want to display.
  3. Press.

Finding people

Search for contacts stored on HTC Desire 19s, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into.

  1. From the Home screen, swipe up and then find and tap People.

  2. On the People tab, you can:

  3. Find people in your contacts list. Tap, and then enter the first few letters of the contact name in the Search people box.

  4. Find people on your company directory. Tap, enter the first few letters of the contact name in the Search people box, and then tap Search contacts in your Company Directory.

Adding a new contact

  1. From the Home screen, swipe up and then find and tap People.
  2. On the People tab, tap . If you have email accounts set up on your phone, you will be prompted to select which account to save the contact.
  3. Tap the Name field, and then enter the contact name. Tap to separately enter the contact's given, middle, or family name and name suffix, such as Jr.
  4. Select the Contact type. This determines which account the contact will sync with.
  5. Enter the contact information in the fields provided.

  6. Tap . √

When you tap the added contact in your contacts list, you'll see the contact information and your exchange of messages and calls.

How do I add an extension number to a contact number?

While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling.

  1. After entering the number of the main line, tap the *# key on the keyboard. Then do one of the following:

  2. Tap Pause to insert a pause before the phone dials the extension number. To insert a longer pause, enter Pause several times.

  3. Tap Wait to be prompted to confirm the extension number.

  4. Enter the extension number.

Why can't I see newly added contacts in the People app?

Check if you've created the contact under a specific account type. On the People app, tap Phonebook, and then select the accounts or sources you want your contacts to show from.

Editing a contact's information

HTC Desire 19s - Editing a contact's information - 1

Social network contacts cannot be edited.

  1. From the Home screen, swipe up and then find and tap People.
  2. On the People tab, press and hold the contact, and then tap Edit contact.
  3. Enter the new information.
  4. Tap . √

Getting in touch with a contact

  1. From the Home screen, swipe up and then find and tap People.
  2. Tap a contact's photo (not the name), and then choose how you want to get in touch with that contact.

Angela Wang Mobile 100061000

HTC Desire 19s - Getting in touch with a contact - 2

For more ways of getting in touch with your contact, tap an icon below the contact photo.

Importing or copying contacts

Importing contacts from your nano SIM card

  1. From the Home screen, swipe up and then find and tap People.
  2. On the People tab, tap Manage contacts.
  3. Depending on the phone model, do the following:

  4. Single SIM model: Tap Import/Export contacts > Import from SIM card.

  5. Dual SIM model: Tap Import/Export contacts and then choose which card to import from.

  6. If prompted, select which account you'd like to import your contacts to.

  7. Select the contacts you want to import.
  8. Tap Save.

Importing a contact from an Exchange ActiveSync account

  1. On the People tab, tap Q and enter the contact's name or email address in the search box.
  2. Tap Search contacts in your Company Directory.
  3. Tap the name of the contact you want copied to HTC Desire 19s.
  4. Tap to import the contact.

Copying contacts from one account to another

HTC Desire 19s - Copying contacts from one account to another - 1

You may not be able to copy contacts from certain social network accounts.

  1. On the People tab, tap Manage contacts.
  2. Tap Copy contacts, and then choose a contact type or online account to copy from.
  3. Select a contact type or account you want to save to.

Merging contact information

Avoid duplicate entries by merging contact information from different sources, such as your social network accounts, into one contact.

When HTC Desire 19s finds contacts that can be merged, you'll see a link notification when you open the People app.

  1. From the Home screen, swipe up and then find and tap People.
  2. On the People tab, tap the Contact link suggestion notification when available. You'll see a list of suggested contacts to merge.
  3. Tap next to the contact you want to merge. Otherwise, tap to dismiss the link suggestion.

HTC Desire 19s - Accepting contact link suggestions - 1

If you don't want to receive contact link suggestions, on the People tab, tap : >Settings. Clear the Suggest contact link option.

Manually merging contact information

  1. On the People tab, tap the name of the contact (not the icon or photo) you want to link.
  2. Tap Link.
  3. You can:

■ Under Suggest links, link the contact to an account.

■ Under Add contact, tap one of the options to link to another contact.

  1. On the People tab, tap the name of the contact (not the icon or photo) whose link you want to break.
  2. Tap Link.
  3. Under the Linked contacts section, tap ☑ beside an account to break the link.
  4. Tap Done.

Sending contact information

  1. From the Home screen, swipe up and then find and tap People.
  2. On the People tab, do one of the following:

To send Do this

Someone's contact informationPress and hold the name of the contact (not the icon or photo), and then tap Send contact as vCard.

To send Do this

Your contact information Press and hold My profile, and then tap Send my profile.

  1. Choose how you want to send the vCard.
  2. Select the type of information you want to send.
  3. Tap Send.

Sending multiple contact cards

  1. On the People tab, tap Send contacts.
  2. Select the contacts whose contact information you want to share
  3. Tap Send.
  4. Choose how you want to send the contact cards.

Contact groups

Organize your friends, family, and colleagues into groups so you can quickly send a message or email to everyone in the group. We've also set up the Frequent group to automatically add the contacts you dial or get calls from the most.

HTC Desire 19s also syncs with groups you've created in your Google Account.

Creating a group

  1. From the Home screen, swipe up and then find and tap People.
  2. On the Groups tab, tap . +
  3. Enter a name for the group, and then tap Add contact to group.
  4. Select the contacts you want to add, and then tap Save.
  5. When your group is complete, tap Save.

Sending a message or email to a group

HTC Desire 19s - Sending a message or email to a group - 1

You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages.

  1. On the Groups tab, tap the group you want to send a message or email to.
  2. Go to the Group action tab.
  3. Choose if you want to send a group message or group email.

Editing a group

  1. On the Groups tab, press and hold the group, and then tap Edit group.

  2. You can:

  3. Change the group name. You can only change the name for groups that you have created.

  4. Add more contacts to the group. Tap :Add contact to group.
    ■ Remove contacts from the group.
  5. Rearrange group members. Drag the end of the contact's name to move it to its new position.

  6. Tap Save.

Removing contact groups

  1. On the Groups tab, tap Edit groups.
  2. Select the contact groups you want to remove. You can only remove groups that you have created.
  3. Tap Save.

Private contacts

If you don't want to show a contact's name and photo on the lock screen when you have an incoming call, add the contact to your private contacts list.

Adding a contact to the private contacts list

HTC Desire 19s - Adding a contact to the private contacts list - 1

Contacts must have a phone number before they can be added to the private contacts list.

  1. From the Home screen, swipe up and then find and tap People.
  2. On the People tab, press and hold the contact, and then tap Add to private contacts.

To view your private contacts list, on the People tab, tap : >Manage contacts >Private contacts.

Organizing your private contacts

  1. On the People tab, tap : >Manage contacts >Private contacts.
  2. To add contacts to the private contacts list, tap +, select the contacts you want to add, and then tap Save.
  3. To remove private contacts from the list, tap : >Remove private contact, select the contacts you want to remove, and then tap Remove.

Battery

Tips for extending battery life

How long the battery can last before it needs recharging depends on how you use HTC Desire 19s. Try out some of these tips to help increase battery life.

Use the power management features

  • Turn Battery Saver on in Settings. See Using Battery saver mode on page 76.
  • Monitoring your battery usage helps identify what's using the most power so you can choose what to do about it. For details, see Checking battery usage on page 76.

Manage your connections

  • Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use.
  • Turn GPS on only when a precise location is needed, such as while using navigation or location-based apps. See Turning the location setting on or off on page 114.
  • Turn on Airplane mode when you don't need any wireless connections and you don't want to receive calls or messages.

Manage your display

Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save battery power.

  • Lower the screen brightness when you don't need it. See Screen brightness on page 115.
  • Set the screen timeout to a shorter time. See Setting when to turn off the screen on page 115.
  • Don't use a live wallpaper for your Home screen. Animation effects are nice to show off to other people but they drain your battery.

Changing your wallpaper to a plain, black background can also help a little. The less color is displayed, the less battery is used. See Setting your Home screen wallpaper on page 40.

Manage your apps

  • Battery optimization helps extend battery standby time. See Battery optimization for apps on page 76.
  • Restrict battery usage of apps running in the background. See Enabling background restriction in apps on page 77.

  • Install the latest software and application updates. Updates sometimes include battery performance improvements.

  • Uninstall or disable apps that you never use.

Many apps run processes or sync data in the background even when you're not using them. If there are apps that you don't need anymore, uninstall them.

If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from continuously running or syncing data. See Disabling an app on page 96.

Limit background data and sync

Background data and sync can use a lot of battery power if you have many apps syncing data in the background. It's recommended not to let apps sync data too often. Determine which apps can be set with longer sync times, or sync manually.

  • In Settings, tap Accounts and check what types of data are being synced in your online accounts. When the battery is starting to run low, temporarily disable syncing some data.
  • If you have many email accounts, consider prolonging the sync time of some accounts.

If you are using the HTC Mail app, select an account, tap : >Settings>Sync, Send &Receive, and then adjust the settings under Sync schedule.

  • When you're not traveling from one place to another, sync weather updates of only your current location, rather than in all of your named cities. Open the Weather app, and then tap to edit and remove unneeded cities.
  • Choose widgets wisely.

Some widgets constantly sync data. Consider removing the ones that are not important from your Home screen.

- In Google Play Store, tap >Settings, and then tap Auto-update apps> Don't auto-update apps if you're fine with updating apps from Google Play Store manually.

Other tips

To squeeze in a little bit more battery power, try these tips:

■ Tone down the ringtone and media volume.
- Minimize the use of vibration or sound feedback. In Settings, tap Sound > Advanced and choose which ones you don't need and can disable.
- Check your apps' settings as you may find more options to optimize the battery.

Using Battery saver mode

Battery saver mode helps to increase battery life. It reduces the usage of features that drain the battery such as location services and mobile data.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Battery Battery Saver.
  3. Tap TURN ON NOW or TURN OFF NOW to turn Battery saver mode on or off.

To set when to automatically switch this mode on, tap the Turn on automatically On/Off switch. Then adjust the slider to set t a battery level.

Displaying the battery percentage

You can check the percentage of remaining battery power right from the status bar.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Battery.
  3. Tap the Battery percentage On/Off switch to show the battery percentage on the status bar.

Checking battery usage

See how the system and apps are using the battery and how much power is being used.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Battery.

You'll see how much power is left and about how long it will last.

  1. Tap Battery usage and do the following:

  2. To see battery usage of both system and apps, tap : > Show full device usage.

  3. Tap an item to check how it uses the battery.

  4. If you see the Manage battery usage section while viewing battery use details, you can tap the option underneath it to adjust settings that affect battery usage.

Another way to check the battery usage per app is to go to Settings, and then tap Apps & notifications > See all _ apps. Tap the app you want to check, and then tap Advanced > Battery.

Battery optimization for apps

When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still continue to use the battery. Starting from Android 6.0, battery optimization is enabled for all apps by default which helps prolong battery standby time when you're not using the phone.

The phone needs to be sitting idle for an extended period of time before battery optimization takes effect.

Turning battery optimization off in apps

If there are apps that you don't want battery optimization enabled, you can turn the feature off in those apps.

  1. From the Home screen, swipe up and then find and tap Settings.

  2. Tap Apps & notifications > Advanced > Special app access.

  3. Tap Battery optimization.

  4. Tap Not optimized > All apps to see the complete list of apps.

  5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize > Done.

Repeat this process to turn off optimization in other apps.

To filter the list and see which apps have battery optimization disabled, tap All apps > Not optimized.

Enabling background restriction in apps

In some apps, you can enable background restriction to prevent them from using the battery while running in the background.

HTC Desire 19s - Enabling background restriction in apps - 1

When background restriction is enabled, the restricted apps may not work as usual and notifications may be delayed.

  1. From the Home screen, swipe up and then tap Settings >Apps & notifications.

  2. Under Recently opened apps, tap an app you want to configure.

If you don't see the desired app, tap See all _ apps, then tap the app that you want.

  1. On the App info screen, tap Advanced Battery

  2. Under Manage battery usage, tap Background restriction.

  3. Tap Restrict.

Repeat the above steps to turn on background restriction in other apps.

Checking which apps are battery restricted

  1. From the Home screen, swipe up and then find and tap Settings.

  2. Tap Battery Battery Manager.

  3. Tap Restricted apps to see the list of battery restricted apps.

HTC Desire 19s - Checking which apps are battery restricted - 1

- You'll see this option only when there are apps running in the background that you've restricted from using the battery.

- On the Restricted apps screen, you can enable or disable restriction for each app.

Storage

Freeing up storage space

As you use HTC Desire 19s, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space.

Manage photos and videos

  • After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them.
  • After editing a photo or trimming a video, the original file is kept. Delete original files or move them elsewhere, such as to your computer.
  • If you're only sending videos through MMS, use a lower resolution. Hi-res video takes up more space.
  • Turn on Storage manager to help handle old photos and videos on your phone.

Remove unused themes

Themes can quickly consume up storage space because themes can include images, sounds and icons. Remove themes you're not using. See Deleting a theme on page 98.

For more details on HTC Themes, go to http://www.htc.com/support/apps/themes/.

Back up data and files

Keep only the most recent data in your apps and files that you often need to use. You can back up your other data and files.

Remove or disable apps

Uninstall apps that you've downloaded if no longer need them. See Uninstalling an app on page 89.

Preinstalled apps can be disabled when you're not using them. See Disabling an app on page 96.

Manually free up space

On the Storage screen, tap Free Up Space. The phone then checks the phone storage and then suggest items that you may want to delete.

Move apps to the storage card

Third-party apps that you've downloaded and installed can be moved to the storage card if you've set up the card as internal storage. See Moving apps and data between the built-in storage and storage card on page 80 and Moving an app to or from the storage card on page 81.

Types of storage

Starting from Android 6.0, there have been some changes on how and where downloaded apps and their data can be stored.

Phone storage

This is the internal storage which contains the Android system, preinstalled apps, email, text messages, and cached data from the apps. You can also install apps that you've downloaded and capture photos, videos, and screenshots to this storage.

Storage card

Use your storage card as a removable storage to store and access your media and other files on HTC Desire 19s or any Android phone, or set it up as an extension of the internal storage. See Should I use the storage card as removable or internal storage? on page 79.

USB storage

You can plug in an external USB storage device such as a USB flash drive or an SD card reader. You need a special cable to connect HTC Desire 19s and a USB storage device.

Should I use the storage card as removable or internal storage?

Use your storage card as removable storage when you have content on the card, such as media or photos, that you don't want to lose. If you have a brand new storage card, choose whether to use it as removable storage or set it up as an extension of the internal storage.

Removable storage

Use a new storage card as removable storage to be able to access the card's contents on HTC Desire 19s or other Android devices.

Internal storage

Set up a new storage card as internal storage for more privacy and secure use. This encrypts and formats the storage card to work just like the internal storage.

This also expands the internal storage space since:

  • Captured screenshots, photos, media, and other files will be stored on the storage card.
  • Third-party apps that you installed and their data can be moved between the built-in storage and storage card.

After setting up the storage card as internal storage, the card can only be used on HTC Desire 19s where it has been formatted.

Setting up your storage card as internal storage

When you insert a storage card that has not been used on HTC Desire 19s before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format it as internal storage for HTC Desire 19s.

HTC Desire 19s - Setting up your storage card as internal storage - 1

  • See Should I use the storage card as removable or internal storage? on page 79 to find out the differences between using the storage card as removable storage or internal storage.
  • If there are still files on the storage card, back up the files first before you format the card.

  • From the Home screen, swipe up and then tap Settings >Storage.

  • Under Portable storage, tap next to the storage card name.
  • Tap Format as internal Format SD card.
  • Follow the onscreen instructions to move your installed apps and their data from the built-in storage to the storage card.

HTC Desire 19s - Setting up your storage card as internal storage - 2

If you no longer want to use your storage card as internal storage, you can reformat the card as removable storage. Before you do so, make sure to move all the apps and data from the card back to the built-in storage. See Moving apps and data between the built-in storage and storage card on page 80.

Moving apps and data between the built-in storage and storage card

If you've set up your storage card as internal storage, you can move third-party apps that you installed and their data such as photos, media, and downloaded files to the storage card to free up storage space.

If you no longer want to use your storage card as internal storage, make sure to move all the apps and data from the card back to the built-in storage.

  1. From the Home screen, swipe up and then tap Settings >Storage.
  2. Tap the name of your storage card if you're moving app data from the built-in storage to the card, or tap Internal storage if you're moving data from the storage card back to the built-in storage.

  3. Tap Migrate data.

  4. Tap Move content.

HTC Desire 19s - Moving apps and data between the built-in storage and storage card - 1

■ Screenshots will also be migrated.
- When you have new photos, videos, screenshots, or downloaded files after the migration, they will be saved to the new storage location.

Moving an app to or from the storage card

When you're running out of storage space, you can move a downloaded app and its data to the storage card if the card has been set up as internal storage.

If you need to reformat your storage card, make sure to move each app and its data back to the built-in storage before formatting the card.

HTC Desire 19s - Moving an app to or from the storage card - 1

Preinstalled apps cannot be moved. Some third-party apps you've downloaded and installed to the built-in storage may also not allow you to move them to the storage card.

  1. From the Home screen, swipe up and then tap Settings >Storage.
  2. Tap Internal storage, and then tap Other apps if you want to move an app from the built-in storage to the storage card.
    Or tap the name of your storage card, and then tap Apps if you need to move an app from the storage card back to the built-in storage.
  3. Tap an app you want to move.
  4. Tap Change, and then tap where you want to move it to.
  5. Tap Move.

Copying or moving files between the built-in storage and storage card

If you're using your storage card as removable storage, you can copy or move your files between the built-in storage and storage card. You can also copy or move files to or from an external USB storage device when you have it connected to HTC Desire 19s.

  1. From the Home screen, swipe up and then tap Settings >Storage.
  2. Tap Internal storage then tap Files, or tap the storage card name.

Or tap the external USB storage device if you have one connected.

  1. Open the folder that contains the files you want to copy or move.
  2. To select or deselect files:

  3. Press and hold a file to select it. To select more files, tap each file.

  4. Tap a file to deselect it.

- To select all files, tap Select all.

  1. Tap, and then tap Copy to or Move to.
  2. Tap to open the slideout menu, and then choose where you'd like to copy or move your files.
  3. Tap Copy or Move.

Copying files between HTC Desire 19s and your computer

You can copy your music, photos, and other files to HTC Desire 19s.

HTC Desire 19s - Copying files between HTC Desire 19s and your computer - 1

Save and close your files before copying them from your computer to HTC Desire 19s, or vice versa.

  1. Connect HTC Desire 19s to the computer using your USB Type-C cable.
  2. On HTC Desire 19s, unlock the screen if it's locked.
  3. Slide the Notifications panel open. Tap Android System > Charging this device via USB, and then do the following:

■ Under the USB controlled by setting, select This device.
■ Under the Use USB for setting, select File transfer.

  1. When you see a pop-up window appear on your computer, choose to view files.
  2. Copy the files from your computer to HTC Desire 19s, or vice versa.
  3. After copying the files, disconnect HTC Desire 19s from the computer.

Unmounting the storage card

When you need to remove the storage card while HTC Desire 19s is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.

HTC Desire 19s - Unmounting the storage card - 1

If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.

  1. From the Home screen, swipe up and then tap Settings >Storage.
  2. Do one of the following:

  3. If your storage card appears under Portable storage, tap 📄Eject.

  4. If your storage card appears under Device storage, tap the card name, and then tap : > Eject.

Transfer

Ways of getting content from your previous phone

Depending on the operating system in your old phone, choose the proper method of getting its content onto HTC Desire 19s.

From an Android phone

There are two ways you can do:

- Use your Google Account to back up and restore data.

Back up your old phone to your Google Account first. When you set up HTC Desire 19s for the first time, sign in to your Google Account and restore your old phone's data to HTC Desire 19s.

■ Use the HTC Transfer Tool.

On your old HTC or other Android phone, download the HTC Transfer Tool and use it to transfer your content to HTC Desire 19s. See Transferring content from an Android phone on page 84.

From an iPhone

Download and install the Google Drive™ app on your iPhone, and use it to back up iPhone content to your Google Account.

On HTC Desire 19s, go to Settings, and then tap System >Get content from another phone >iPhone to see the instructions. Or visit https://www.android.com/switch/.

Transferring content from an Android phone

On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to HTC Desire 19s.

The types of content on your old phone that the HTC Transfer Tool can transfer include contacts, call histories, music, photos, videos, certain settings, and more.

  1. From the Home screen, swipe up and then tap Settings >System.
  2. Tap Get content from another phone.
  3. Choose whether to transfer from an HTC Android phone or other Android phone.
  4. On the Get content from another phone screen, tap Next.
  5. Follow the steps shown on HTC Desire 19s to download the HTC Transfer Tool to your old phone, install it, and open the tool.
  6. When you see a PIN on your old phone, make sure the same PIN also appears on HTC Desire 19s before you continue.

If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may mean that your old phone is unable to connect to HTC Desire 19s. When this happens, try another transfer method.

  1. Tap Confirm on your old phone.
  2. On your old phone, choose the types of content you want to transfer, tap Transfer.
  3. Wait for the transfer to finish.
  4. Tap Done on both phones.

Other ways of getting contacts and other content

There are different ways you can individually add contacts and other content to HTC Desire 19s.

Source of content How to transfer
Google Account Google contacts are imported to HTC Desire 19s after you sign in to your Google Account. You can also create more Google contacts right from HTC Desire 19s.
Social network accounts Log in to your favorite social networks to sync contact information from them.
Microsoft® Exchange ActiveSyncHTC Desire 19s syncs your work contacts from the Microsoft Exchange ActiveSync Server in your workplace.
Outlook.com account Sync personal contacts from your Microsoft Outlook.com account.
Phone contacts You can create contacts locally on HTC Desire 19s, if you don't prefer to store them on your online accounts.
nano SIM card Copy all your nano SIM contacts to HTC Desire 19s.

Transferring photos, videos, and music between your phone and computer

Here are ways you can transfer your media from or to your computer.

  • Connect HTC Desire 19s to your computer. Your computer will recognize it just like any removable USB drive, and you can copy your media between them. See Copying files between HTC Desire 19s and your computer on page 82.
  • Use cloud storage services to put your media in one place so you can manage them anywhere —on your computer, HTC Desire 19s, and other mobile devices.

Backup and reset

Backing up HTC Desire 19s

Back up HTC Desire 19s to Google Drive so you can restore content such as app data and settings after a factory reset or when restoring your data to another Android device.

  1. From the Home screen, swipe up and then tap Settings >System>Backup.
  2. Make sure Back up to Google Drive is turned on.

HTC Desire 19s - Backing up HTC Desire 19s - 1

To select a backup account other than your primary Google Account, tap Account and then select another Google Account. You can also tap Add account to add a new Google Account for your backup.

  1. Tap App data, and then check that Automatic restore is turned on.

This allows an app's data and settings to be restored when you reinstall the app on HTC Desire 19s.

The auto backup feature in Android will periodically back up HTC Desire 19s to a private folder in Google Drive. Backup data will not count towards your Google Drive storage quota. Large files or files that app developers have chosen to exclude will not be backed up.

You can also tap Back up now to manually back up HTC Desire 19s anytime.

Resetting network settings

Reset the network settings when you're having problems connecting HTC Desire 19s to the Internet or Bluetooth devices.

  1. From the Home screen, swipe up and then tap Settings >System >Reset options.
  2. Tap Reset Wi-Fi, mobile & Bluetooth.
  3. Tap Reset settings.
  4. Tap Reset settings again.

Resetting HTC Desire 19s (Hard reset)

If HTC Desire 19s has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts HTC Desire 19s back to its initial state—the state before you turned it on for the first time.

HTC Desire 19s - Resetting HTC Desire 19s (Hard reset) - 1

Apps you've downloaded and installed, your accounts, your files, as well as system and app data and settings will be removed. Be sure to back up any data and files you want to keep before you do a factory reset.

  1. From the Home screen, swipe up and then tap Settings >System >Reset options.
  2. Tap Erase all data (factory reset).
    To avoid deleting media and other data from your storage card, make sure you do not select the Erase SD card option.
  3. Tap Reset Phone.
  4. Tap Erase Everything.

HTC Desire 19s - Resetting HTC Desire 19s (Hard reset) - 2

A factory reset may not permanently erase all data, including personal information.

Installing and removing apps

Getting apps from Google Play Store

Google Play Store is the place to go to find new apps for HTC Desire 19s. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.

HTC Desire 19s - Getting apps from Google Play Store - 1

  • To purchase apps and other content on Google Play Store, you can use the payment methods from your Google Account. When you make your first purchase, your selected payment method will be added to your Google Account. To learn more about accepted payment methods, see support.google.com/googleplay.
    ■ The available payment methods vary by country.

Finding and installing an app

When you install apps and use them on HTC Desire 19s, they may require access to your personal information or access to certain functions or settings. Download and install only apps that you trust.

HTC Desire 19s - Finding and installing an app - 1

Be cautious when downloading apps that have access to functions or a significant amount of your data on HTC Desire 19s. You're responsible for the results of using downloaded apps.

  1. On the Home screen, swipe up and then find and tap Play Store.
  2. Tap the search bar and enter the app name you're looking for.
  3. When you see the app in the search results list, tap it and read its description and user reviews.
  4. Do one of the following:

■ To install a free app, tap Install.
- To install a paid app, tap the price button. If you have not added a payment method to your Google Account, tap Continue, and then select the payment method.

HTC Desire 19s - Finding and installing an app - 2

Apps sometimes get updated with improvements or bug fixes. By default, updates are automatically downloaded when you're connected to a Wi-Fi network. In the Google Play Store app settings, you can turn auto-update off. See Installing app updates from Google Play Store on page 38.

Restoring apps from Google Play Store

If you performed a factory reset or had some favorite apps on another Android device, you can easily reinstall your apps on HTC Desire 19s.

  1. On the Home screen, swipe up and then find and tap Play Store.
  2. Tap to open the slideout menu.
  3. Tap My apps & games and swipe to the Library tab.
  4. Tap Install next to the app you want to restore.

Downloading apps from the web

You can download apps directly from websites.

HTC Desire 19s - Downloading apps from the web - 1

Apps downloaded from websites can be from unknown sources. To help protect HTC Desire 19s and your personal data, we strongly recommend that you only download from websites you trust.

  1. Open the browser, and then go to the website where you can download the app you want.
  2. If prompted, tap Settings, and then turn on Allow from this source.
  3. Follow the website's download instructions for the app.

HTC Desire 19s - Downloading apps from the web - 2

To review installation permissions for installed apps, go to Settings > Apps & notifications > Advanced > Special app access > Install unknown apps.

Uninstalling an app

If you no longer need an app that you've downloaded and installed, you can uninstall it.

HTC Desire 19s - Uninstalling an app - 1

Most of the preloaded apps cannot be uninstalled.

From the Apps screen, press and hold the app you want to remove, and then drag it to Uninstall.

HTC Desire 19s - Uninstalling an app - 2

If you uninstalled a purchased app, check support.google.com/googleplay for information about refunds.

Working with apps

Accessing your apps

There are two easy ways to access your app list.

  • Swipe up on the Home screen.
  • Tap : on the HTC BlinkFeed or Home screen.

Arranging apps

You can arrange and rearrange the apps on the Apps screen.

  1. From HTC BlinkFeed or any widget panel, tap .
  2. Tap, and then choose how to arrange apps, such as alphabetically.
  3. Select Custom if you want to rearrange or group apps into folders.

Showing or hiding apps in the Apps screen

  1. On the Apps screen, tap Show/hide apps.
  2. Select the apps you want to hide, or clear their check boxes to unhide them.
  3. Tap Done.

Grouping apps into a folder

  1. On the Apps screen, tap 📋stom.

  2. Tap Rearrange apps.

  3. Press and hold an app, and then drag it over to another app to automatically create a folder.

  4. To add more apps, drag each app over to the folder.

  5. When you're done, tap. √

  6. To name the folder, open the folder, tap its title bar, and then enter a folder name.

Moving apps and folders

  1. On the Apps screen, tap Custom.

  2. Tap Rearrange apps.

  3. Press and hold an app or folder, and then do one of the following:

- Drag the app or folder to another position on the same page. Wait until you see the occupying icon move away before releasing your finger.

- Drag the app or folder to the √ or arrow to move it to another page.

  1. When you're done, tap. √

Removing apps from a folder

  1. On the Apps screen, tap
    Custom.
  2. Tap Rearrange apps.
  3. Tap the folder to open it.
  4. Press and hold an app, and then drag it out to the Apps screen. Wait until you see the occupying icon move away before releasing your finger.
  5. When you're done, tap. √

App shortcuts

Press and hold an app icon to display a menu that lets you quickly access common app functions.

HTC Desire 19s - App shortcuts - 1

Not all apps support the app shortcuts feature.

  1. Press and hold an app icon, for example Clock.
  2. From the displayed menu, tap the function you want to launch in the app.

Timer Stopwatch Add alarm Clock

Switching between recently opened apps

When using different apps on your phone, you can easily switch between the apps you've recently opened.

Press ☐ to see your recently-opened apps.

93 Working with apps

Settings Weather NOW HOURS FORECAST Clock WORLD CLOUD ALARMS STOP/STOP TIME 06:00 AM Description SU M TU W TH F SA 07:00 AM Description SU M TU W TH F SA 08:00 AM Description SU M TU W TH F SA CLEAR ALL

  • To go back to an app, flip through the cards to find the app and tap it.
    ■ To remove an app, drag it left or right.
    ■ To remove all of the apps, tap Clear all.

Or, press twice to quickly switch between two most recently used apps.

Working with two apps at the same time

HTC Desire 19s - Working with two apps at the same time - 1

Some apps may not support this feature.

  1. Open the first app you want to use, and then press and hold . A screen divider will appear onscreen.
  2. Do one of the following:

  3. If the app you want to use is in the recent apps list, tap it to make it the second active app.

  4. Press, and then open the app you want to use as the second active app.

To turn off the split-screen view, drag the handle of the screen divider to the top or bottom edge of the screen.

Using picture-in-picture

Keep a small window of the video you're watching or a supported app onscreen while you do other things on HTC Desire 19s.

HTC Desire 19s - Using picture-in-picture - 1

Not all apps support picture-in-picture.

  1. Open a supported app, such as a video player or video call app, and start the video. Display the video in full screen.
  2. Press.
    The video continues to play in a small window at the bottom-right corner of the screen.
  3. While viewing the video, you can do other things at the same time, such as use another app.
  4. Drag the small window to move it to another position.
    Double-tap the window to display the video in full screen again.

How do I check whether an app supports picture-in-picture?

The app info will show the picture-in-picture option if the app supports it.

  1. Press and hold the app icon, and then tap. ⓘ
  2. On the App info screen, tap Advanced. Then check if there's the Picture-in-picture option. It is enabled by default.

HTC Desire 19s - How do I check whether an app supports picture-in-picture? - 1

To turn this feature on or off, tap Picture-in-picture, and then tap the Allow picture-in-picture On/Off switch.

To check which apps support picture-in-picture, go to Settings, and then tap Apps & notifications > Advanced > Special app access > Picture-in-picture.

Controlling app permissions

When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.

  • If you suspect a certain app of being malicious or requesting unnecessary permissions, you should choose Deny.
  • If you choose Deny in a trusted app, you may not be able to use the app or access its full functionality. When this happens, go to Settings to change the app permissions.

  • From the Home screen, swipe up and then tap Settings >Apps & notifications.

  • Tap Advanced > App permissions, and then tap the data type or feature to choose which apps can access it.
  • Turn on the On/Off switch of the app to let it access the data or feature.

HTC Desire 19s - Controlling app permissions - 1

To change the types of data that an app can have access to, press and hold the app on the Home screen or Apps screen, tap, and then tap Permissions.

Setting default apps

In Settings, you can choose default apps for web browsing, text messaging, and more.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Apps & notifications.
  3. Tap Default apps.
  4. Choose your default launcher, web browser, text messaging apps, and more.

If there's more than one app that can be opened when you tap a link—such as a shared social post or media link—you may be prompted to choose the app you want to use. When you're prompted after you've tapped a link, select an app, and then tap Always to set that app as the default app to use.

You can also go to Settings to see how app links have been set up for different apps and change them.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Apps & notifications.
  3. Tap Default apps.
  4. Tap Opening links.
  5. Tap the app you want to configure, and then tap Open supported links.
  6. Select Open in this app to always open the app without being prompted when you tap a link.
    You can also choose whether to always be prompted to choose the app or never use the app for opening links.

Disabling an app

Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Apps & notifications.
  3. At the bottom of Recently opened apps, choose to see all apps.
  4. Tap the app, and then tap Disable.

HTC Desire 19s - Disabling an app - 1

You can also press and hold an app on the Home screen or Apps screen, tap ⓘ, and then tap Disable.

HTC and other apps

Boost+

Use Boost+ to tune your phone's performance, improve battery consumption, clear junk files, and manage the apps on the phone. Learn more about Boost+ by going to http://www.htc.com/support/apps/boost-plus/.

HTC BlinkFeed

Get the latest news about your interests with HTC BlinkFeed. Choose which sources, such as social media or news, show up on your feed. Learn more about HTC BlinkFeed by going to http://www.htc.com/support/apps/blinkfeed/.

HTC Themes

Themes brings a quick and easy way for you to customize your phone with elements such as wallpapers, sounds, and icons.

HTC Desire 19s - HTC Themes - 1

You need to log in with your preferred account to download themes, icons, fonts, and more from the Themes store.

Downloading themes or individual elements

Find and download themes and elements that make it easy for you to personalize your phone.

  1. Press and hold on an empty space on your Home screen.
  2. Tap Theme.
  3. If it's your first time to use Themes, tap Get Started, and then sign in with your preferred account.
  4. On the Recommended screen, swipe up and down to see different themes and theme elements, and tap next to each category to browse recommended items.
  5. Tap a thumbnail to see the details screen.
  6. Tap Download.

HTC Desire 19s - Downloading themes or individual elements - 1

If you don't want to download the theme or any element right away, you can tap ☐ to bookmark it first.

To apply the theme after it has finished downloading, tap Apply. If your chosen theme includes sounds, your ringtone, notification sound, and alert sound will also change.

Deleting a theme

You can delete a theme if you no longer want to keep it on your phone.

  1. Tap Theme.
  2. Tap My themes or My designs.
  3. Find and tap an item to delete.
  4. Tap Remove.

  5. Press and hold on an empty space on your Home screen.

HTC Desire 19s - Deleting a theme - 1

If the item is currently applied, it will still be applied to your phone until another theme is applied.

For more information on HTC Themes

Learn more about Themes by going to http://www.htc.com/support/apps/themes.

Mail

The Mail app is where you read, send, and organize email messages from one or more email accounts that you've set up on your phone. Learn more about Mail by going to http://www.htc.com/support/apps/mail/.

Clock

Get more from the Clock app than just the regular date and time. You can check the times around the world, set an alarm, and use the stopwatch. Learn more about Clock by going to http://www.htc.com/support/apps/clock/.

Weather

Use the Weather app and widget to check the current weather and weather forecasts for the next few days. Learn more about Weather by going to http://www.htc.com/support/apps/weather/.

Sound Recorder

Use Sound Recorder to record the audio of lectures, interviews, and more.

  1. From the Home screen, swipe up and then find and tap Sound Recorder.
  2. Hold the microphone near the sound source.
  3. Tap to start recording a voice clip.

HTC Desire 19s - Sound Recorder - 1

Sound Recorder can run in the background while you do other things on HTC Desire 19s, except when you open other apps that also use audio functions.

  1. To add a marker at the current timecode while you're recording, tap.

You can add several markers to identify key moments in the recording so you can easily find them when you play back the voice clip later.

  1. Tap to pause the recording.
  2. Tap to stop recording. The voice clip will be saved and added to the list.

To play back the voice clip, tap it in the list. If you added several markers in the clip, swipe left or right to see more markers. Tap them to jump instantly from one timecode to another.

Internet connections

Turning the data connection on or off

Turning your data connection off saves battery life and money on data charges.

HTC Desire 19s - Turning the data connection on or off - 1

You need a 4G/LTE plan to use your operator's 4G/LTE network for voice calls and data services. Check with your operator for details.

  1. Open the full Quick Settings panel. See Using Quick Settings on page 25.
  2. Tap the Mobile data tile to turn the data connection on and off.

HTC Desire 19s - Turning the data connection on or off - 2

If you do not see the Mobile data tile on the Quick Settings panel, swipe left to see more tiles.

HTC Desire 19s - Turning the data connection on or off - 3

If you don't have the data connection turned on and you're also not connected to a Wi-Fi network, you won't receive automatic updates to your email, social network accounts, and other synced information.

Managing your data usage

If you're on a limited data allowance, it's important to keep track of the activities and apps that usually send and receive data, such as browsing the web, syncing online accounts, and sending email or sharing status updates.

Here are some other examples:

■ Streaming web videos and music
- Playing online games
■ Downloading apps, maps, and files
■ Refreshing apps to update info and feeds
- Uploading and backing up your files to your online storage account
■ Using HTC Desire 19s as a Wi-Fi hotspot
- Sharing your mobile data connection by USB tethering

To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online accounts and emails to sync less frequently.

Data Saver

Data Saver helps you limit cellular data costs by restricting background data usage. You can also set applications to always have access to a data connection—such as your email app—to be ignored by Data Saver.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Network & internet Data usage.
  3. Tap Data saver and then tap the On/Off switch to turn it on or off.
  4. Tap Unrestricted data, and then tap the On/Off switch next to those apps that you want to still have access to data connection even if Data Saver is turned on.

Turning data roaming on or off

Connect to your mobile operator's partner networks and access data services when you're out of your mobile operator's coverage area.

HTC Desire 19s - Turning data roaming on or off - 1

Using data services while roaming may be costly. Check with your mobile operator for data roaming rates before you use data roaming.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Network & internet > Mobile network.
  3. In dual SIM phone models, switch to the tab of the SIM card that you want to set.
  4. Tap Data roaming to turn it on or off.

Keeping track of your data usage

Monitor your data usage to help prevent going over your monthly data allowance.

HTC Desire 19s - Keeping track of your data usage - 1

Data usage measured by HTC Desire 19s may differ from, and be less than, your actual data usage.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Network & internet Data usage.

At the top you'll see a bar that displays the data usage to date, and the data usage cycle, alert, warning, and limit, if one has been set.

  1. With Mobile data turned on, tap Data warning & limit >App data usage cycle, and then set the day of the month when your usage cycle resets. This date is usually the start of your monthly billing cycle.
  2. Tap the Set data warning On/Off switch to turn it on and then tap Data warning to enter the amount of data usage at which you'll be alerted. Tap to change the unit.
  3. Tap the Set data limit On/Off switch to turn it on and then tap Data limit to enter the set data usage at which your data connection will automatically be disabled. Tap to change the unit.

Viewing the data usage of apps

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Network & internet Data usage.
  3. Tap App data usage.
  4. Scroll down the screen to see a list of apps and their data usage info.
  5. Tap an app to see more details.

Wi-Fi connection

To use Wi-Fi, you need access to a wireless access point or "hotspot".

HTC Desire 19s - Wi-Fi connection - 1

The availability and strength of a Wi-Fi signal varies depending on objects the Wi-Fi signal has to pass through (such as buildings or a wall between rooms).

Turning Wi-Fi on or off

  1. From the Home screen, swipe up and then tap Settings >Network & internet.
  2. Tap the Wi-Fi On/Off switch to turn Wi-Fi on or off.
  3. Tap Wi-Fi to see a list of detected wireless networks.

HTC Desire 19s - Turning Wi-Fi on or off - 1

Scroll down to the bottom of the screen to see Saved networks.

Connecting to a Wi-Fi network

  1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.

See Turning Wi-Fi on or off on page 102.

  1. Tap a Wi-Fi network you want to connect to.
  2. If you selected a secured network, enter the network key or password.
  3. Tap Connect. You'll see the Wi-Fi icon 📋 in the status bar when connected.

Connecting to VPN

Add virtual private networks (VPNs) so you can connect and access resources inside a local network, such as your corporate or home network.

Before you can connect HTC Desire 19s to your local network, you may be asked to:

  • Install security certificates.
  • Enter your login credentials.
  • Download and install a required VPN app, such as for connecting to a secured enterprise network. Contact your network administrator or VPN provider for details.

Also, HTC Desire 19s must first establish an Internet connection before you can start a VPN connection.

Adding a VPN connection

HTC Desire 19s - Adding a VPN connection - 1

You must first set a lock screen PIN, password, or pattern before you can use credential storage and set up the VPN.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Network & internet > Advanced > VPN, and then tap +.
  3. Enter the VPN settings and set them up according to the security details your network administrator gave you.
  4. Tap Save.

Connecting to a VPN

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Network & internet > Advanced > VPN.
  3. Tap the VPN that you want to connect to.
  4. Enter your log in credentials, and then tap Connect. When you're connected, the VPN connected icon appears in the notification area of the status bar.

To disconnect from a VPN connection, tap the VPN connection, and then tap Disconnect.

You can then open the web browser to access resources such as your corporate network intranet.

Installing a digital certificate

Use client and Certificate Authority (CA) digital certificates to enable HTC Desire 19s to access VPN or secured Wi-Fi networks, and also to provide authentication to online secure servers. You can get a certificate from your system administrator or download it from sites that require authentication.

HTC Desire 19s - Installing a digital certificate - 1

  • You must set a lock screen PIN or password before installing a digital certificate.
  • Some apps such as your browser or email client let you install certificates directly in the app. See the app's help for details.

  • Save the certificate file in the root folder on HTC Desire 19s or your storage card.

  • From the Home screen, swipe up and then tap Settings > Security & location.
  • Tap Advanced > Encryption & credentials > Install from SD card.
  • Browse to the certificate and select it.

HTC Desire 19s - Installing a digital certificate - 2

Tap ≡ to browse the storage card.

  1. Enter a name for the certificate and select how it will be used.
  2. Tap OK.

Using HTC Desire 19s as a Wi-Fi hotspot

Share your data connection with other devices by turning HTC Desire 19s into a Wi-Fi hotspot.

HTC Desire 19s - Using HTC Desire 19s as a Wi-Fi hotspot - 1

■ Make sure the data connection is turned on.
- You must have an approved data plan associated with your account from your mobile service provider to use this service.

  1. From the Home screen, swipe up and then find and tap Settings.
  2. Tap Network & internet > Hotspot & tethering > Wi-Fi hotspot.
  3. Enter a Wi-Fi hotspot name or use the default name.
  4. Choose the type of security and set the password for your Wi-Fi hotspot. If you selected None in Security, you don't need to enter a password.

HTC Desire 19s - Using HTC Desire 19s as a Wi-Fi hotspot - 2

The password is the key other people need to enter on their device so they can connect and use HTC Desire 19s as a Wi-Fi hotspot.

  1. Tap the Wi-Fi hotspot On/Off switch to turn it on.

HTC Desire 19s is ready to be used as a Wi-Fi hotspot when you see 📷 on the status bar.

Sharing your Internet connection over USB

No Internet connection available for your computer? No problem. Use the data connection of HTC Desire 19s to connect to the Internet.

HTC Desire 19s - Sharing your Internet connection over USB - 1

  • You may need to have USB tethering added to your data plan, and it may incur additional cost. Contact your mobile service provider for details.
    ■ Make sure that mobile data is turned on.

  • Connect HTC Desire 19s to your computer using a USB Type-C cable.

  • From the Home screen, swipe up and then find and tap Settings.
  • Tap Network & internet > Hotspot & tethering.
  • Tap the USB tethering On/Off switch to turn it on.

Wireless sharing

Turning Bluetooth on or off

  1. From the Home screen, swipe up and then tap Settings > Device connection.
  2. Tap Connection preferences > Bluetooth, then tap the On/Off switch to turn the Bluetooth connection on and off.
  3. Tap Pair new device to see a list of available devices.

HTC Desire 19s - Turning Bluetooth on or off - 1

Turn off Bluetooth when not in use to save battery power, or in places where using a wireless device is prohibited, such as on board an aircraft and in hospitals.

Connecting a Bluetooth headset

You can connect a compatible Bluetooth accessory such as a Bluetooth A2DP stereo headset to HTC Desire 19s.

HTC Desire 19s - Connecting a Bluetooth headset - 1

Before you connect your headset, make it discoverable so HTC Desire 19s can find it. Refer to your headset manual for details.

  1. Turn Bluetooth on and check the list of available devices.

See Turning Bluetooth on or off on page 106.

  1. Tap the name of your headset in the Available Devices section. HTC Desire 19s pairs with the headset and the headset connection status is displayed in the Paired Devices section.

  2. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to find the passcode.

Reconnecting a Bluetooth headset

Normally, you can easily reconnect your headset by switching on Bluetooth on HTC Desire 19s, and then turning on the headset.

However, you might have to connect manually if your headset has been used with another Bluetooth device.

  1. Turn Bluetooth on and check the list of paired devices.

See Turning Bluetooth on or off on page 106.

  1. Tap the headset's name in the Previously connected devices section.

  2. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to find the passcode.

If you still cannot reconnect to the headset, follow the instructions in Unpairing from a Bluetooth device on page 108, and then follow the steps under Connecting a Bluetooth headset on page 107.

Unpairing from a Bluetooth device

  1. Turn Bluetooth on and check the list of paired devices.

See Turning Bluetooth on or off on page 106.

  1. In the Previously connected devices section, tap next to the device to unpair.

  2. Tap Forget.

Receiving files using Bluetooth

HTC Desire 19s lets you receive various files with Bluetooth including photos, contact info, and documents such as PDFs.

HTC Desire 19s - Receiving files using Bluetooth - 1

Refer to the device's documentation for instructions on sending information over Bluetooth.

  1. Turn Bluetooth on.

See Turning Bluetooth on or off on page 106.

  1. On the sending device, send one or more files to HTC Desire 19s.

  2. If asked, accept the pairing request on HTC Desire 19s and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.

You'll then get a Bluetooth authorization request.

  1. Tap Pair.

  2. When HTC Desire 19s receives a file transfer request notification, slide the Notifications panel down, tap the incoming file notification, and then tap Accept.

  3. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and then tap the relevant notification.

  4. Tap the received file to view it.

Using NFC

With built-in NFC (near field communication) on HTC Desire 19s, you can share content to another NFC-capable mobile device in an instant.

HTC Desire 19s - Using NFC - 1

The availability of NFC varies by phone model, region, and country.

Beam webpages, photos, contact information, and more by holding HTC Desire 19s and the other device back to back.

Illustration showing a hand interacting with a smartphone displaying app icons, with one device pointing at it and others moving in the background.

You can also use NFC for contactless payment. Availability of NFC payment depends on when your mobile operator launches this service. Contact your mobile operator for details.

Turning NFC on or off

  1. From the Home screen, swipe up and then find and tap Settings.

  2. Tap Device connection > Connection preferences, and then tap the NFC On/Off switch to turn it on and off.

Beaming content

HTC Desire 19s - Beaming content - 1

Make sure that both devices are unlocked and have NFC turned on.

  1. From the Home screen, swipe up and then tap Settings >Device connection.

  2. Tap Connection preferences > Android Beam, and then tap the On/Off switch to turn Android Beam™ on.

HTC Desire 19s - Beaming content - 2

If the other device has an Android Beam option, make sure it is also turned on.

  1. While viewing the content that you want to share, hold HTC Desire 19s and the other phone back to back.

110 Wireless sharing

HTC Desire 19s - Beaming content - 3

natural_image Front view of a white smartphone with a green HTC logo on the side (no text or symbols on the device body)

Make sure that the NFC area (shaded part) of HTC Desire 19s and the other phone's NFC area are close to one another. Experiment by slightly moving the phones until a connection is made.

  1. When HTC Desire 19s vibrates, tap the screen to send the content to the other device.

The shared content appears on the other screen. For some items that you've shared (such as contact information), additional instructions on how to save the item will appear on the receiving device.

Common settings

Adjusting the volume and sound settings

Pressing the VOLUME UP and VOLUME DOWN buttons changes the volume of whatever sound is playing right now. If no sound is playing, it adjusts the media volume. Pressing the buttons also displays the volume control.

Here's how to turn on or off different types of sound and adjust their volume:

HTC Desire 19s - Adjusting the volume and sound settings - 1

  • Tap to switch the ringer and notifications between vibrate, silent, and normal.
  • Tap to toggle the media volume on and off.
  • Tap ⚙ adjust different types of volume and other sound settings.

HTC Desire 19s - Adjusting the volume and sound settings - 2

Whether the ringer is on or off, turning on the Also vibrate for calls setting makes your phone vibrate when you have incoming calls.

Setting the default volume

  1. From the Home screen, swipe up and then tap Settings >Sound.
  2. Slide the volume bars for each type of sound source.

Changing your ringtone

HTC Desire 19s - Changing your ringtone - 1

Make sure the volume is on.

  1. From the Home screen, swipe up and then tap Settings>Sound.
  2. Tap Phone ringtone.
  3. Select a ringtone from the list.
  4. If you want to add a ringtone, tap and then choose where you want to add the ringtone from.
  5. When you're done selecting your ringtone, tap OK.

Changing your notification sound

HTC Desire 19s - Changing your notification sound - 1

Make sure the volume is on.

  1. From the Home screen, swipe up and then tap Settings >Sound.
  2. Tap Advanced > Default notification sound, and then select one from the list.
  3. Tap OK.

Do not disturb mode

Turn on Do not disturb mode to block visual disturbances, mute sound, and stop vibration.

  1. With two fingers, swipe down from the top of the screen to open Quick Settings.

HTC Desire 19s - Do not disturb mode - 1

  1. Tap 🔒 to toggle Do not disturb mode on and off. If necessary, swipe to the next screen in the Quick Settings panel to see the icon.

Blocking or muting notifications

Block visual disturbances such as pop-up notifications or mute the notification sound.

  1. Go to Settings, and then tap Sound > Do not disturb.
  2. Tap Notifications, and then choose an option:

  3. No sound from notifications: Mutes the notification sound but still displays the visual notifications.

  4. No visual or sound from notifications: Prevents visual notifications from appearing and mutes their sound.
  5. Custom: Lets you customize the behavior when the screen is on or off.

Setting exceptions to allow bypassing Do not disturb mode

Set exceptions so you can bypass Do not disturb mode and still be able to receive calls, messages, and more.

  1. Go to Settings, and then tap Sound > Do not disturb.
  2. Under Exceptions, choose the options you want to allow to bypass Do not disturb mode.

HTC Desire 19s - Setting exceptions to allow bypassing Do not disturb mode - 1

For calls and messages, choose whether you want to receive them from anyone, your contacts only, or just favorite contacts.

Setting a Do not disturb schedule

Schedule Do not disturb to turn on automatically. For example, you can set it to turn on during a weekly meeting.

  1. Go to Settings, and then tap Sound > Do not disturb.
  2. Under Schedule, tap Turn on automatically > Add rule.
  3. Select whether to base the rule on a time or an event, enter a name for the rule, and then tap Add.
  4. Customize the settings for the rule.

Rule Settings

Time ■ Set the days.

- Set the start and end times.

You can also choose whether to allow the rule to stop at either the rule end time or by the next alarm you've set.

Rule Settings

Event ■ Select a calendar you want to make the rule for.

- Set a condition for the type of reply.

HTC Desire 19s - Rule Settings - 1

You can toggle the event or time rule you've created on or off. Tap the rule, and then tap the Use rule On/Off switch.

Turning the location setting on or off

When the location setting is turned on, you can get information such as nearby restaurants and driving route suggestions based on your current location.

  1. From the Home screen, swipe up and then tap Settings >Security & location >Location.
  2. Tap the Use location On/Off switch to toggle location services on or off.

HTC Desire 19s - Turning the location setting on or off - 1

If you turn the location setting off, apps and services will not be able to get your device location, but you may still get local results and ads based on your device's IP address.

Airplane mode

When you enable Airplane (Flight) mode, all wireless radios on HTC Desire 19s are turned off, including the call function, data services, Bluetooth, and Wi-Fi.

When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.

HTC Desire 19s - Airplane mode - 1

  • You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode.
  • If Wi-Fi hotspot and Bluetooth tethering are turned on, enabling Airplane mode turns them off. You need to manually turn them back on after you disable Airplane mode.

Do any of the following to turn Airplane mode on or off:

  • In Settings >Network & internet >Advanced, tap the Airplane mode On/Off switch to turn Airplane mode on or off.
  • With two fingers, swipe down from the status bar to open the Quick Settings panel. Tap the Airplane mode tile to turn airplane mode on or off.

When enabled, the Airplane mode icon ✦ displayed in the status bar.

Setting when to turn off the screen

After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time before the screen turns off.

  1. From the Home screen, swipe up and then tap Settings >Display & gestures.
  2. Tap Advanced.
  3. Tap Screen timeout, and then tap the time before the screen turns off.

Screen brightness

Screen brightness level can be automatically adjusted or manually set.

  1. From the Home screen, swipe up and then tap Settings >Display & gestures.
  2. Use Automatic brightness to automatically adjust the screen brightness depending on your lighting environment. This feature is turned on by default.
    If you want to manually set the screen brightness, tap the Automatic brightness On/Off switch to turn it off.
  3. Tap Brightness level, and then drag the slider.
    This sets the maximum brightness level for Automatic brightness if this feature is turned on, or allows you to manually set the screen brightness if the feature is turned off.

Night mode

Adjust the screen from blue to a warmer color to help reduce eye strain when viewing it at night.

  1. From the Home screen, swipe up and then tap Settings > Display & gestures.
  2. Tap Night mode, and then tap Schedule to set a schedule when to turn on the feature.
  3. Tap Turn on until ____.
  4. With Night mode turned on, drag the slider to adjust the color temperature. Dragging the Intensity slider to the right filters out more blue light.

HTC Desire 19s - Night mode - 1

Tap Turn On/Turn Off to toggle this feature immediately.

Adjusting the display size

Resize items and fonts on the screen to make them easier to see.

  1. From the Home screen, swipe up and then tap Settings >Display & gestures.
  2. Tap Advanced Display size.
  3. Tap on, or drag the slider to increase or decrease the size of fonts or items on the screen.

HTC Desire 19s - Adjusting the display size - 1

Swipe left or right above Preview to see the actual look of your selected display size.

Touch sounds and vibration

Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC Desire 19s.

■ Touch tones when tapping the phone dial pad
- Touch sounds when tapping onscreen items
■ Screen lock sounds
■ Vibration when pressing navigation buttons
- Touch sound and vibration when tapping the keyboard

Turning touch sounds and vibration on and off

  1. From the Home screen, swipe up and then tap Settings >Sound.
  2. Tap Advanced.
  3. Under Other sounds and vibrations, select the options you want to turn on or off.

Turning off keyboard sounds and vibration

  1. From the Home screen, swipe up and then tap Settings >Language & keyboard.
  2. Tap Virtual keyboard > Gboard > Preferences.
  3. Under Key press, you can:

  4. Tap the Sound on keypress On/Off switch to turn on or off the keyboard sounds.

  5. Tap the Haptic feedback on keypress On/Off switch to turn on or off keyboard vibration.

Changing the display language

Changing the language adjusts the keyboard layout, date and time formatting, and more.

You can choose several languages and specific dialects so that apps with localized content will display correctly.

  1. From the Home screen, swipe up and then tap Settings >Language & keyboard.
  2. Tap Languages. The first language in the list is the default display language.
  3. Tap Add a language to add another language to the list, and then select the regional variant of the language.
  4. Tap OK to set the added language as your new default display language, or No (just add to list).
  5. To remove languages from the list, tap : >Remove and then select the languages you want to remove.

HTC Desire 19s - Changing the display language - 1

You can also press and hold ≡ next to the language you want, and drag it to the beginning of the list to set it as your display language.

Travel mode

Do you often travel across time zones? Turn on Travel mode in Settings to see a dual clock on the Home screen and lock screen that shows both your home and current time zones.

HTC Desire 19s - Travel mode - 1

■ Make sure you turn on location services in your phone settings.
- Set your home time zone first in the Clock app.

  1. From the Home screen, swipe up and then tap Settings >System >Date & time.
  2. Tap the Travel mode On/Off switch to turn travel mode on or off.

You'll see a dual clock of your home and current locations once your phone detects a different time zone from the home time zone you've set.

Trademarks and copyrights

©2019 HTC Corporation. All Rights Reserved.

HTC, the HTC logo, HTC BlinkFeed, HTC Sense, and all other HTC product and feature names are trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates.

Google, Android, Google Chrome, Google Drive, Google Maps, Google Now, Google Play, Google Voice Search, Google Wallet, and YouTube are trademarks of Google Inc.

Microsoft, Windows, ActiveSync, and Outlook.com are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

The Bluetooth ^® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

Wi-Fi® and Miracast are registered trademarks of the Wireless Fidelity Alliance, Inc.

LTE is a trademark of European Telecommunications Standards Institute (ETSI).

iPhone is a trademark of Apple Inc. registered in the U.S. and other countries.

microSD is a trademark of SD-3C LLC.

All other trademarks and service marks mentioned herein, including company names, product names, service names and logos, are the property of their respective owners and their use herein does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation. Not all marks listed necessarily appear in this User Guide.

Screen images contained herein are simulated. HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material. The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.

Index

A

Accounts

-syncing 17

Airplane mode 114

Android Beam

See NFC

Apps

  • accessing apps 90
  • app shortcuts 92
  • arranging 91
  • grouping into a folder 43, 91
  • hiding or unhiding 91
  • icons on Home screen 42
  • installing 89
  • installing from Google Play 88
  • installing from the web 89
  • multitasking 93
    -on Home screen 42
  • picture-in-picture 94
  • recent apps 92
  • restoring 89
  • split-screen view 93
  • uninstalling 89
  • updating 38

B

Backup

- restoring backed up apps 89

Battery

-charging 15

-checking usage 76

- saving battery power 74

Bluetooth

- connecting a Bluetooth headset 107

- receiving information 108

Burst mode 48

C

Call history 60

Camera

  • basics 45, 47
  • capture modes 46
  • continuous shooting 48
  • flash 45
  • HDR 50
  • recording a video 49
  • selfie 48
  • stickers 51
  • taking a photo 47
  • taking photo while recording 50
  • taking ultra-wide shots 47
    -zooming 46

Capture modes

- switching to 46

Capture screen 19

Change phone language 117

Conference call 60

Contacts

  • adding 67
  • contact link suggestions 70
    -copying 69,84
    -editing 68
  • filtering 67
    -groups 71
  • importing 69,84
  • merging contact information 69
  • sending contact information 70
  • transferring 69,84

Continuous shooting 48

Copy

- files 82

Copying

- text 29

D

Data connection

  • data roaming 101
    -sharing 105
  • turning on or off 100
  • usage 100

121 Index

Data transfer

  • from Android phone 84
  • transferring contacts 84

Display

  • changing the time before the screen turns off 115
  • screen brightness 115

display size 116

E

expanded storage 79

F

Factory reset 87

Files

-copying 82

Finger gestures 21

Fingerprint

  • about 33
  • adding, removing, or editing 35

Firmware 36

Folder

  • grouping apps 43
  • removing items 44, 92

FOTA

See Software update

G

Gestures

- touch gestures 21

Google Play

  • installing apps 88
    -refund 89

GPS (Global Positioning System)

See Location settings

H

Hands free 107

Hard reset

See Factory reset

HDR 50

Headphones

See Bluetooth

Home screen

  • adding or removing widget panel 39
  • apps 42

  • arranging widget panels 39

  • changing your main Home screen 39
  • folder 43
  • launch bar 41
  • shortcuts 42
  • wallpaper 40
  • widget panel 19
  • widgets 42

Hotspot

See Wireless router

I

Internet connection

-VPN 103
- Wi-Fi 102
- wireless router 104

K

Keyboard

  • entering text 29
  • entering text by speaking 30
  • speech recognition 30

L

Language

- system language 117

Location settings 114

Lock screen

  • answering a call 57
  • rejecting a call 57
  • turning the lock screen off 32

Low battery 74

Low storage 78

M

Master reset

See Factory reset

microSD card 13

Multitasking 93

N

NFC (Near Field Communication) 108

Night mode 115

Notifications

- panel 27

0

Online accounts

  • adding accounts 17
  • removing accounts 17
  • syncing manually 17
  • what can you sync with 17

P

Pair a Bluetooth headset 107

Phone calls

  • blocking a call 60
  • call history 60
  • conference call 60
  • emergency call 58
    -extension number 55
  • missed calls 57
  • muting the microphone 58
  • putting a call on hold 58
  • receiving calls 57
  • Smart Dial 55
    -speakerphone 58
  • speed dial 56

Photos

- transferring from computer 85

Picture-in-picture 94

Power

  • charging the battery 15
    -checking battery usage 76
  • saving power 74
  • sleep mode 20

See Capture screen

PUK (PIN Unblock Key) 35

Q

Quick settings 25

R

Reset 26,87

Router

See Wireless router

S

Screen

-adjusting brightness 115

  • capture 19
  • changing the time before the screen turns off 115
  • Sleep mode settings 115

Screen lock 31

Screen shot

See Capture screen

SD card 13

Security

  • fingerprint 33
  • security certificates 103
  • setting a screen lock 31

self-timer 48

selfie

-self-timer 48

Settings

  • About 37
  • display language 117
  • Storage 79

Setup

  • contacts from old phone 84
    -first-time setup 16
  • photos, music, videos from old phone 85

Sharing

-text 29

SIM card 13

Sleep mode 20

Smart Lock 31

Smart network sharing 105

Soft reset 26

Software update 36

Software updates 36

Sound

-switching profiles 61

Speakerphone 58

Speed dial 56

Storage 79

T

Tethering

See USB Tethering

U

Ultra-wide angle 47

Upgrade

See Software update

USB Tethering 105

123 Index

V

Videos

  • recording 49
  • taking photo while recording 50
  • transferring from computer 85

Voice input 30

VPN 103

  • adding a connection 103
  • connecting 103

W

Wallpaper

changing 40

Wi-Fi 102,103

- turning on 103

Widgets

  • adding 42
  • changing settings 42
  • removing 44
  • resizing 42

Wireless router 104

Table of contents Click a title to access it
Manual assistant
Powered by Anthropic
Waiting for your message
Product information

Brand : HTC

Model : Desire 19s

Category : Smartphone