Pixim DPV34WL - Security Camera Digimerge - Free user manual and instructions

Product Type	Security Camera
Brand	Digimerge
Model	Pixim DPV34WL
Sensor Technology	Pixim Digital Pixel System (1/3" CMOS)
Resolution	700 TVL (analog)
Lens	3.6 mm fixed lens
Night Vision	IR LEDs with up to 20 m range
Video Output	BNC composite video
Power Supply	12V DC, 500 mA
Dimensions (W x H x D)	120 x 70 x 60 mm
Weight	300 g
Mounting Type	Wall or ceiling mount
Weatherproof Rating	IP66 (suitable for outdoor use)
Operating Temperature	-10°C to 50°C
Wide Dynamic Range	Yes (Pixim technology)
Backlight Compensation	Yes
Maintenance	Clean lens and housing with a soft, dry cloth. Do not use chemicals.
Safety Instructions	Read user manual before installation. Disconnect power before cleaning. Use only supplied power adapter.
Spare Parts Included	Power adapter, mounting bracket, screws, and user manual
Repairability	Not user-serviceable. Contact a qualified technician for service.

Frequently Asked Questions - Pixim DPV34WL Digimerge

How do I connect the Pixim DPV34WL camera to a DVR?

Use a BNC cable to connect the camera's video output to the DVR's video input. Then connect the power adapter to the camera and plug it into a power outlet.

Can this camera be used outdoors?

Yes, the DPV34WL has an IP66 rating, making it weatherproof and suitable for outdoor use.

How do I clean the camera lens?

Use a soft, dry cloth to gently wipe the lens. Avoid using any harsh chemicals or abrasive materials.

What should I do if there is no video output?

Check the BNC connection and ensure the power adapter is securely plugged in. Verify the DVR input channel is set correctly. If the issue persists, try a different cable.

How far can the night vision see?

The built-in IR LEDs provide night vision up to 20 meters (65 feet) in complete darkness.

Can I adjust the lens focus?

The DPV34WL has a fixed 3.6mm lens and does not allow manual focus adjustment. Ensure the camera is installed at the desired distance.

What type of power supply is required?

The camera requires a 12V DC power supply with at least 500 mA output. Use only the supplied adapter or equivalent.

How do I mount the camera?

Mount the camera using the included bracket and screws. Secure the bracket to a wall or ceiling, then attach the camera and adjust the angle.

Does this camera support audio?

No, the Pixim DPV34WL is a video-only camera without a built-in microphone or audio output.

What is the warranty period?

Digimerge typically offers a 2-year warranty. Keep the proof of purchase for warranty claims. Contact customer support for assistance.

USER MANUAL Pixim DPV34WL Digimerge

A better way to a secure future

Model : DPV34WL

Ultra Resolution

TDN WDR Varifocal

IR Vandal Dome

Instruction Guide

Powered by

PIXIM®

Close-up of a white DigiMERGE security camera with visible lens and sensor array (no text or symbols on body)

Model : DPV34WL

Ultra Resolution TDN WDR Varifocal IR Vandal Dome

Printed in KOREA

Digimerge Technologies Inc.

The lightning flash with an arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

INFORMATION - This equipment has been tested and found to comply with limits for a Class A digital device, pursuant to part 15 of the FCC Rules & CE Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

WARNING - Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.

CAUTION: To prevent electric shock and risk of fire hazards:

◆ Do NOT use power sources other than those specified.
◆ Do NOT expose this appliance to rain or moisture.

This installation should be made by a qualified service person and should conform to all local codes.

Contents

Features 4

Warnings and Precautions 5

Components 8

Names and Functions of Parts 9

■ LENS 10

■ OSD 10

■ PHOTO SENSOR & IR LED 11

■ 2ND VIDEO OUTPUT 11

■ SMPS 11

■ 3 AXIS BRACKET 11

Dimensions 11

Installation 12

Cable Connections 12

How to Use the Camera 14

■ Menu 14

Settings 15

- PRESETS 16

- EXPOSURE 17

· WDR 18

- WHITE BALANCE 19

· DAY/NIGHT 21

• IMAGE ADJ. 22

- SPECIAL 23

-CAMERA ID 24

-VIDEO OUT 25

- DZOOM 25

- MOTION 25

- PRIVACY SETUP 26

- RS485 SETUP 27

- RESET 27

- EXIT MENU 27

Troubleshooting 28

Specifications 30

Limited Warranty 31

Features

Warning

High Resolution Color for Crisp, Clear Video

· 690TVL Effective (Color)
- 800TVL Effective (B/W)

Wide Dynamic Range (WDR)

The camera delivers high quality pictures, even when backlit, by increasing exposure in dark areas while decreasing it in bright areas;

- 120dB maximum dynamic range

IR Nightvision (18 IR LED's)

IR LEDs are controlled by built-in photo sensor.

Filter Changeable Day & Night

This camera has a function that automatically selects the mode that is appropriate for daytime or night-time conditions. The COLOR mode operates in daytime conditions to provide optimum colors and BW mode operates in nighttime conditions to enhance the definition of the image.

DNR (Digital Noise Reduction)

The amount of low illuminance noise is significantly reduced, and the signal-to-noise ratio (S/N ratio) as well as horizontal resolution, have been improved resulting in a clear and sharp images even in low light.

Motion Detection

Since the camera detects motion without any additional external sensor, you can monitor activity more efficiently.

RS-485 Communication Control Support

Remote OSD menu control via an RS-485 interface is supported.

Additional Functions

SYNC (INT/LL), SENS-UP, FLIP(H/V-REV), D-ZOOM, SHARPNESS and PRIVACY functions are provided.

3 Axis camera mount

Weatherproof (IP66)

The camera requires periodic inspection.

Contact an authorised technician to carry out the inspection.

Do not Install the camera on a surface that can not support it.

If the camera is installed on an inappropriate surface, it may fall and cause injury.

Do not hold plug with wet hands.

It could cause an electric shock.

Do not dis-assemble the camera.

It may result in an electric shock or other hazards.

■ Precautions

Do not install the camera in extreme temperature conditions.

Only use the camera under conditions where temperatures are between -10^ C and +50^ C. Be especially careful to provide ventilation when operating under high temperatures.

Do not install or use the camera in an environment where the humidity is high.

It can cause the image quality to be poor.

Do not install the camera under unstable lighting conditions.

Severe lighting change or flicker can cause the camera to work improperly.

Do not touch the front lens of the camera.

This is one of the most important parts of the camera. Be careful not to leave fingerprints on the lens cover.

Do not drop the camera or protect it from physical shocks.

It can cause malfunctions to occur.

Never keep the camera pointed directly at strong light.

It can damage the CMOS.

Do not expose the camera to rain or spill beverage on it.

If it gets wet, wipe it dry immediately. Liquids can contain minerals that corrode the electronic components.

Do not expose the camera to radioactivity.

If exposed to radioactivity the CMOS will fail.

Note

- Please check the power supply satisfies the normal specification before connecting the camera.

Components

1. COLOR DOME CAMERA

1. SCREWS

1. SECURITY ALLEN KEY & CONDUIT PLUG TOOL

1. 2ND VIDEO OUTPUT CABLE

1. INSTRUCTION GUIDE

Names and Functions of Parts

■ Names and Functions of Parts

① LENS : Vari-Focal DC Auto Iris Lens

Technical line drawing of a mechanical assembly (no text or symbols)

② OSD PCB

• SET button: Used for menu display. This button can be used to access OSD menu, confirm settings after changing the value of the selected function.
  ● UP & DOWN buttons : Used for selecting items by moving the cursor up or down on the menu screen.
  ● LEFT & RIGHT buttons : Used when changing item values, by moving the cursor to the left or right on the menu screen.

Names and Functions of Parts

③ PHOTO SENSOR & IR LEDS (18pcs)

IR LED's are auto switching under the control of a photo sensor.

④ 2ND VIDEO OUTPUT CABLE

Please use the supplied wire when connecting to LCD

⑤ DUAL VOLTAGE POWERBOARD
⑥ 3 AXIS BRACKET

Loosen screws to adjust for optimal viewing angle

Dimensions

(unit : mm)

Installation

Cable Connections

1. Dome Base Mounting

• Open the dome cover by loosening 3 screws using special wrench provided.
• Mount the base of camera to a sturdy surface using 4 screws (1.5 inch) and 4 premade holes on the base of the dome.

2. Power Connect & Monitor Impedance

• DC12V/300mA regulated power supply (DC12V only) AC24V Class 2 power supply (AC24V/DC12V)
• To avoid fire or shock hazard, must use a UL listed power supply.
• Set the monitor impedance switch to 75Ω. Check the impedance switch when the screen turns blurred.

3. Camera Module Adjustment

• Loosen screws for the 3-axis camera bracket to adjust the cameras angle of view.
• Make sure to retighten the camera bracket screws.

- Use the OSD buttons to select the different camera functions.

4. Dome Cover Mounting

- Replace the dome cover to the base and tighten the 3 screws.

Control via RS-485 Interface (Optional)

The camera can be controlled by using an external controller equipped with RS-485 communications.

• To control using a DVR or keyboard controller

Connect the RS-485 cable (TRX+, TRX-) to the connection port of the 485 control board in the DVR or controller.

485 Control Board Connection Port	RS-485 Control Port
(+) CONNECTION TERMINAL (TRX+)	485+
(-) CONNECTION TERMINAL (TRX-)	485-

* RS-485 communication default initial values

Item		BAUD RATECambarrD MODE		PET PKT
Initial value			8-NONE-124001	ENABLE

• To control the camera use Pelco-D protocol.

• Set Preset 95 : Enters into OSD menu.
• Iris Open command : Set key function.
• Iris Close command : Cancel function.

■ How to Use the Camera

Menu

SETUP menu
PRESETS	· NORMAL · INDOOR	· OUTDOOR
EXPOSURE	· LENS · DNR · COLOR ROLL	· AGC · BLC · SENS-UP
WDR	· MIDDLE · HIGH · LOW	· USER
WHITE BALANCE	· ATW · INDOOR · AWB · MANUAL	· OUTDOOR
DAY/NIGHT	· AUTO · COLOR · BW
IMAGE ADJ.	· FLIP · SHARPNESS · COLOR GAIN · GAMMA
SPECIAL	· CAMERA ID · ZOOM · PRIVACY SETUP · RESET	· VIDEO OUT · MOTION · RS485 SETUP
EXIT MENU

Settings

Settings can be made using the 5 buttons located in the camera.

1. Press the SET button

- Settings can now be accessed. The SETUP menu is displayed on the monitor.

1. Select a menu item from the list available by using the UP and DOWN buttons.

2. Funtions are selected using up and down buttons.

3. The selected position is displayed in blue.

■ How to Use the Camera

graph LR
    A["Select the function using the UP or DOWN button."] --> B["PRESETS"]
    B --> C["OUTDOOR"]
    C --> D["Change the status using the LEFT or RIGHT button."]
    B --> E["EXPOSURE.."]
    E --> F["WDR"]
    E --> G["WHITE BALANCE"]
    E --> H["DAY/NIGHT"]
    E --> I["IMAGE ADJ.."]
    E --> J["SPECIAL.."]
    E --> K["EXIT MENU."]
    F --> L["MIDDLE"]
    G --> M["ATW"]
    H --> N["AUTO.."]

1. Set up a selected item by using the Left and Right buttons.
2. To finish and save the settings, select 'EXIT' and press the SET button.

- An item with the "." icon contains a sub-menu. To access a sub-menu, press the SET button.

PRESETS

● NORMAL : Normal environment.
● INDOOR : Indoor environment.
● OUTDOOR : Outdoor environment.

EXPOSURE

When the SETUP menu screen is displayed, select 'EXPOSURE' by using the Up and Down buttons so that the arrow indicates 'EXPOSURE'.

- LENS: Using this function, you can control the screen brightness. - DC / Manual: Select Lens Type

■ How to Use the Camera

• AGC (AUTO GAIN CONTROL) : In low light the higher the gain level, the brighter the screen but the higher the noise level.
• OFF / LOW / MIDDLE / HIGH selectable
  ● DNR (Digital Noise Reduction): The level of background noise in low light decreases automatically as the level of gain changes.
• OFF / LOW / MIDDLE / HIGH selectable
• BLC : To optimize the scene when there is a strong backlight behind the object.
• ON / OFF selectable

• COLOR ROLL : Controls color rolling suppression under fluorescent lighting conditions.
• OFF / LOW / MIDDLE / HIGH selectable
• SENS-UP : When it is night or dark, the camera automatically detects the light level and maintains a clear picture if this mode is activated.
• 2X, 4X, 8X, 16X, 32X, 64X
• OFF : Deactivates the SENS-UP function.

WDR

● WDR : When the image has simultaneous bright and dark areas, the Wide Dynamic Range makes both areas distinct. - LOW / MIDDLE / HIGH / USER selectable

WHITE BALANCE

Use the White Balance function to adjust the screen colors.

1. Position the cursor to point to WHITE BAL on the SETUP menu screen, select using the Up and Down buttons.
2. Select the desired mode using the Left and Right buttons.

※ Select one of the following 5 modes, as appropriate.

● ATW : The ATW mode continuously monitors.
● INDOOR : Select when the color temperature is between 4000° K and 8500° K
● OUTDOOR : Select when the color temperature is between 2000° K and 11000° K

■ How to Use the Camera

● AWB : To obtain the optimum state under the current luminance levels, direct the camera to point toward a sheet of white paper and press the SET button. If the environment changes, including the light source, the white balance will require re-adjustment.
● MANUAL : Select to "fine-tune" the White Balance manually. Set White Balance first using the ATW or AWB mode. Afterwards switch to MANUAL mode, fine-tune the White Balance and then press the SET button.

Note

- Under the following conditions White Balance may not work properly. In such cases, select the AWC mode.

① When the color temperature of the subject environment has a very high temperature range (e.g. clear sky, or sunset)
② When the ambient illumination of the subject is low.
③ If the camera is directed toward a fluorescent light, or is installed in a place where illumination changes dramatically, the White Balance operation may become unstable.

DAY/NIGHT

● AUTO : This camera has an IR Cut-Filter and automatically changes to the appropriate mode according to lighting levels. To set up the switching time and switching speed for the AUTO mode press the SET button.

• COLOR : The picture is displayed in color.
  ● B/W : The picture is always displayed in black and white.

■ How to Use the Camera

IMAGE ADJ.

When the SETUP menu screen is displayed, select 'IMAGE ADJ.' using the Up and Down buttons.

● FLIP : OFF / HORIZ / VERT / BOTH selectable

BOTHVERT

● SHARPNESS : The outline of the video image becomes cleaner and more distinctive as the level of SHARPNESS increases. If the level is set too high, it may affect the video image and generate noise. - The available range is -8 \~ 8
- COLOR GAIN : To control the color level in the video. - The available range is -8 \~ 8
● GAMMA : Users can change the gamma setting between 25 and 100

SPECIAL

When the SETUP menu screen is displayed, select 'SPECIAL' by using the Up and Down buttons so that the arrow indicates 'SPECIAL'.

■ How to Use the Camera

● CAMERA ID : User can enter a unique name for the respective camera. The maximum length of the ID is ten characters.

- You can choose ON and OFF with the selector. If you select ON, the entered camera ID is displayed at the selected position in the video picture (normal operation).

• Press the setup button while in ON mode.
• Select the desired position with the selector.

① Move the cursor to the desired letter by using the Set-Up button.
② Select an ID from A,B\~Y,Z, a,b\~y,z, 0,1\~8,9 by using the LEFT and RIGHT buttons.
③ Repeat the above steps until the ID is complete.

① Select the position where the ID is to be displayed by using the LEFT and RIGHT buttons.

● VIDEO OUT : Move the cursor to select the video system

- VIDEO STANDARD : You can select NTSC / PAL, Video level, Sync level, Burst level.

- DZOOM : Digital P/T/Z are used to create a zoom lens effect. Zoom Factor (1X to 4X), Pan(± 100%, center of image can be moved to left and right edges of screen), Tilt(± 100%, center of image can be moved to top and bottom edges of screen)

● MOTION : Motion detection feature allows camera to trigger alarm message upon detecting motion based on set parameters. The camera detects an object's movement by sensing disparity of outline, and level of brightness and color.

■ How to Use the Camera

- White : MOTION ZONE Position movement Green : MOTION ZONE Size enlargement Red : MOTION ZONE Size reduction

- For MOTION ZONE confirmation, keep SET button pressed for a few seconds

● PRIVACY SETUP : Mask selected area to ensure privacy.

Blank gray rounded rectangle with a small white square in the center (no text or symbols)

- White : PRIVACY-ZONE Position movement Blue : PRIVACY-ZONE Size enlargement or reduction - For PRIVACY-ZONE confirmation, keep SET button pressed for a few seconds.

● RS485 SETUP : This function sets up the camera communication status when controlling the camera through an external control device.

RESET

Resets the camera settings to the factory defaults.

EXIT MENU.

Saves all the setting menus and then exits.

Troubleshooting

If you have trouble operating your camera, refer to the following table. If the guidelines do not enable you to solve the problem, contact an authorized technician.

Problem	Solution
Nothing appears on the screen.	·Check the power connections.·Check the VIDEO signal line connection.
The image on the screen is dim.	·Make sure the lens is clean. Clean the lens with a soft clean lint free cloth.·Adjust the monitor contrast & brightness controls.·Re-position the camera if necessary.
The image on the screen is dark.	·Adjust the contrast control of the monitor.·If you have an intermediate device, set the 75Ω / Hi-z properly.
The camera is not working properly, and the surface of the camera is hot.	·Check that an appropriate power source is connected to the camera.
The Motion Detection function does not work.	·Check that MOTION DET in the SPECIAL SETUP is not set to 'OFF'.

Problem	Solution
Color is not correct.	·Check the WHITE BAL settings in the SETUP menu.
The screen flickers continually.	·Check that the camera is not facing toward the sun.
RS-485 communication fails.	·Check the polarity between the RS-485 Control Port and the RS-485 cable.
	485 Control Board Connection Port	RS-485 Control Port
	(+) CONNECTION TERMINAL (TRX+)	485+
	(-) CONNECTION TERMINAL (TRX-)	485-
	·Check the RS-485 Communication default settings.* RS-485 Communication default settings are:
	Item
	Initial value	1 2400

Specifications

ITEM	NTSC
Power Consumption	AC24V / DC12V
	360mA(AC24V) / 510mA(DC12V)
Image Sensor	PIXIM 1/3" High Sensitivity Digital Sensor
Effective Pixels	758(H) x 540(V)
Dynamic Range	120dB(Max)
Horizontal Resolution	690TVL Effective(Color), 800TVL Effective (B/W)
Min. Illumination	0 Lux with IR LED (18pcs)
Day & Night	AUTO / COLOR / B/W
White Balance	Auto / AWB / Indoor / Outdoor / Manual
WB Range	2000° K~11,000° K
Shutter Speed	up to 1/30, 720 sec
Sens-up	Auto / Off (Selectable x2 ~ x64)
Privacy Masking	12 Zones
Remote Control	RS-485
AGC	Low / Auto / High / Off
Image Flip	Horizontal and Vertical
Camera ID	On / Off
S/N Ratio	More than 50dB
Video Output	Composite video output 75 ohm terminated
OSD	Built-in
Sync. System	Internal / Line Lock
Operating Humidity	30% ~ 90% RH
Operating Temp.	-10°C to 50°C

Limited Warranty

Diglmerge "Pinnacle Series" Cameras. 5 Year Limited Hardware Warranty

Warranty : Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects in material and workmanship under normal use for a period of five (5) years from the date of purchase.

Warranty Details :

The five (5) year warranty period consists of :

• One (1) year over-the-counter replacement warranty covering parts and labor

- Four (4) additional years of repair depot warranty covering parts and labor with proof of RA issued by Digimerge tech

- Note: Return Authorization number (RA) must be issued by Digimerge Technical Support to the Dealer prior to product replacement at the Distributor.

Exceptions to the above warranty are

- Camera components including, but not limited to, moving parts, motors, fans, heaters, camera image sensors, IR Cut Filters, DC iris and lens assemblies are warranted for a one (1) year period - Pan Tilt Zoom (PTZ) Cameras and related components including electrical slip ring contacts, and pan/tilt/lens motors are warranted for a one (1) year period.

NOTE : Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its subsidiaries reserve the right to modify product design, specifications and prices, without notice and without incurring any obligation.

For valid warranty claims made during the warranty period, upon proper proof of purchase (which is defined as a "valid form of a bill of sale or receipt from an authorized retailer or distributor showing the original date of purchase"), defective products will. at the sole discretion of Digimerge, be repaired or replaced with equal or better product in terms of hardware features without charge if all the conditions set forth in this document are met. Any products repaired or replaced within the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment date, or the remainder of the warranty term, whichever is longer.

Products and parts, at Digimerge's sole discretion, may be replaced with new or refurbished items, and the products and parts replaced become the property of Digimerge. Product returned to Digimerge must be in its original packaging or in packaging which provides the product with protection equivalent to the original packaging, and sent with the postage charges prepaid via a shipping method that provides for tracking of your package, to the address provided at the time the RA (Return Authorization) was requested (see "Warranty Service" for explanation of how to obtain an RA). The customer is responsible for all shipping costs associated with the return of the defective products for warranty service to Digimerge warranty/repair depot facilities. Products will be returned to the end-user freight prepaid.

Exclusions and Limitations: Any of the following will void this warranty:

1. Installation or use of the product other than strictly in accordance with the instructions contained in the product's instruction manual;
2. If the product is subjected to operating conditions (including atmospheric, moisture and humidity
   conditions) outside of the acceptable conditions specified in the product's instruction manual;
3. If the product is subjected to misuse (not adhering to instructions supplied with the product), negligence, modification (of hardware, firmware or software) or abuse;
4. If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God:
5. Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and

■ Limited Warranty

1. Use of replacement parts other than those specified by Digimerge.
2. If the products original identification (trademark, serial number, model number) markings have been removed, defaced or altered

DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT'S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distributors, that are not contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand this warranty. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury. To the extent that such restrictions on limitations apply to the products, the above limitations and exclusions may be limited in their application. In that case, when the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if damages may not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local law.

Warranty Service :

Warranty service can be received by contacting your Digimerge dealer (during the warranty period). The dealer is required to first contact Digimerge Technical Support for assistance. In the event the problem cannot be resolved over the phone or via email, Digimerge will advise to return the product, at customer's expense, for repair or replacement. Upon receipt of the defective camera, Digimerge will send a repaired or replacement camera at Digimerge's expense to the customer. Dealer should send product to:

In United States :

Digimerge Returns

Schenker Logistics

2363 E. Perry Road

Suite 171, Dock Door 44

Plainfield, IN 46168

In Canada :

Digimerge Technologies Inc.,

Attention: Repair Department

250 Royal Crest Court

Markham, Ontario, Canada

L3R 3S1

Out of warranty service : Please visit our web site (www.digimerge.com) for the name and location of the Digimerge authorized service centers.