VMAX Plus 4 VMAX380XWH - Projection screen Elite Screens - Free user manual and instructions

USER MANUAL VMAX Plus 4 VMAX380XWH Elite Screens

Abstract black and white graphic symbol resembling stylized 'S' or wave (no text or symbols)

ELITE SCREENS

Electric Motorized Projection Screen

VMAX PLUS 4 SERIES

User's Guide

Interior view of a hotel lobby featuring a large digital display showing a fountain and city skyline at dusk, with a chandelier and ornate ceiling (no readable text or symbols on the main image)

Important Safety & Warning Precautions

Make sure to read this user's guide and follow the procedure below.

Cauon: The screen's Black Top Drop is already set to its maximum drop distance. There is NO extra Black Top Drop in the roller. Please be aware of this as it will void your warranty with Elite Screens. Unapproved changes or modicaons (except for cung the power cord for hardwire installaons) to this unit are prohibited and will void your warranty. For more informaon, please contact our Technical Support Department at [phone] Ext. 604.

• Please retain this user's guide for future reference.
• To avoid damaging the unit, do not use with any unauthorized accessories not recommended by the manufacturer.
• Handle the unit carefully during transportaon to avoid any damages.
• To ensure safe and reliable operaon, direct conneccon to a properly grounded power source is advised.
• The power outlet supplying power to the unit should be close to the unit and easily accessible.
• Do not install the unit on uneven or inclined surfaces.
• Do not put heavy objects on the power cord and posion it properly to avoid creang a trip obstacle.
• Never overload the power cord to prevent an electric shock or re due to a loose contact or a short circuit.
• There are not user serviceable parts in this unit. Do not aempt to disassemble this unit by yourself. No one except authorized technicians can open and make repairs to this unit.
• Make sure the power source this unit is connected to has a connuous power ow.
• If there is need to use an extension cord, make sure the cord has an equal rang as the appliance to avoid overheat.
• Do not handle the power plug when your hands are wet or your feet are in contact with water.

Do not use this unit under the following circumstances.

• Disconnect the power cord under the conditions of heavy rain, wind, thunder or lightning.
• Avoid direct Sunshine, rain shower and moisture.
• Keep away from re sources and high temperature to prevent this device from overheang.
• Cut o the power supply rst before transportaon or maintenance.
• Fully disconnect from the power supply when the unit is not in use for a long period of me, as should be done with any other electric household appliance.
• To avoid possible injury and/or an electric shock, do not aempt to use the screen if there is obvious damage or if there are any evident broken parts.

Installation Warning

Due to various installaon environments, the instrucons provided in this user's guide are for reference only. Please consult a professional installaon company for further installaon and safety advice. The installer must insure that proper mounng hardware is used to provide adequate strength suitable for the installaon. Elite Screens is not liable for any faulty installaons.

The Screen's Top Black Drop is already set to its maximum drop distance. There is NO extra top black drop in the roller. Please be aware of this as it will void the limitaon of your warranty.

Individual modicaons to this product are prohibited and will void the warranty with the manufacturer. Please contact Elite Screens Customer Service for any quesons.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protecon against harmful interference in a residential installaon. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons.

However, there is no guarantee that the interference will not occur on a parcular installaon. If this equipment causes harmful interference to radio or television recepon, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures.

√ Reorient or relocate the receiving antenna of the device which may be casing the interference.
√ Increase the separaon between the screen and the device's receiver.
√ Connect the equipment into a dierent power outlet other than the device.

Pre-Installation

1. Carefully unpack the screen.
2. Always handle the screen in a leveled posion on a clean surface.
3. In order to protect the screen from exposure to stains, keep the screen out of contact with foreign parcles such as dust, sawdust, and/or liquids.

NOTE

Regardless of the moung method, the screen should be securely supported so that the vibraon or pulling on the viewing surface will not cause the casing to become loose or fall. The installer must insure that the fasteners used are of adequate strength and suitable for the installaon locaon.

Accessories for VMAX Plus 4 Series

Please make sure all accessories below are included before proceeding.

Line drawing of a portable electronic device with a circular vent and labeled 'IR' (no text or symbols beyond the label)

A.
Infrared Remote

Line drawing of a handheld electronic device with a circular vent and labeled 'RF' (no text or symbols beyond the label)

B.
Radio Frequency

Red+ Green-

C.
12 Volt Trigger

Simple line drawing of a medical or electrical device with a coiled cable and a control panel (no text or symbols)

D.
3 Way Wall Switch

Pure line drawing of a vertical mechanical component with no text or symbols

D.
Infrared Eye Receiver

Elite SCREENS Elite SCREENS

E.
AAA Baeries
Bubble Level

Simple line drawing of a 3D rectangular prism with two circular cutouts on one face (no text or symbols)

F.

Installation Instructions

Please consult a professional installer. Elite Screens is not liable for any faulty installaons.

1. Select the installaon locaon for your screen. Ensure that it is within reasonable proximity from your power source.

2. Elite Screens provides a built-in suspended ceiling mount bracket for the VMAX PLUS 4. The professional installer would need to provide any hardware and the safest way to install this screen.

3. Built in installaon bracket.

3D rendered mechanical component with mounting bracket and mounting holes (no text or symbols visible)

1. Built-in 5-12 volt trigger port (RJ-45) for 12 Volt Trigger, 3 Way Wall Switch and IR Eye Receiver.

Exterior view of a white mechanical device with mounting bracket and side panel (no visible text or symbols)

1. Easy access to the motor and circuit board.

Close-up of a white electrical socket with exposed internal wiring and a small electronic component inside (no visible text or symbols)

Troubleshooting & FAQ'S

For additional informaon, please contact Elite Screens at [e-mail]

1. If your screen does not move, please check the power supply. The screen will understandably not move without power.
2. Make sure the power cord is rmly plugged to the power outlet.
3. Make sure that all cable connecons are secure.

4. If the screen works well with the line switch but not with the remote control, please make sure the remote controls have fresh baeries. Change the baeries every 6 months to ensure proper operation of the remotes.

5. Q: Why does my screen no longer funcon?

A: Make sure your wall plug has power and that the screen is properly plugged. The fuse on the screen will also need to be checked. Please contact [e-mail] for the locaon. The tubular motor in this screen is equipped with a thermal relay. This feature will automatically shut o the screen in the event of the motor becoming too hot. This will prevent the motor from overheang. If you should experience this, please let the screen's temperature decrease for 10-15 min. before usage.

1. Q: How is the screen material cleaned?

A: The screen material can be cleaned with mild soap and water.

1. Q: What type of baeries do the remote controls require?

A: The IR and RF remote controls use AAA alkaline baeries.

1. Q: Can you manually pull down the screen?

A: No, manually pulling down the screen will damage the electronic motor rolling system and void your warranty.

1. Q: How could I setup my Screens IR receiver to work with my learning remote control system Do you have any IR codes I can use to achieve this?

A: Our IR remote controls have been evaluated and entered in to the databases of some universal remote control manufacturers. Please contact the manufacturer of your remote to inquire about your remotes ability to funcon with ours. If they have not evaluated our remote control then the following list of Binary codes will be used for most remote setups.

For Spectrum, VMAX2, VMAX PLUS 3 & 4, Home2 and CineTension 2 Series

Up: 1111 0000 0001

Stop: 1111 0000 0010

Down: 1111 0000 0100

VMAX PLUS 4 Series Dimension Table

Model	Diagonal Size/Aspect Ratio	Case Length (A)	End Cap Screw Hole Distance (A1)	View Width (A3)	Screen Width (A2)	Weight Bar Length (A4)	Bottom Edge Distance (B3)	Overall Height (B4)	View Height (B2)	Screen Material to Weight Bar Height (B1)	Overall Height w/ End cap (B)	End Cap Height (D1)	End Cap Width (C1)	Screen Material Edge to End Cap Distance (C)	Bracket Height (E)	Bracket Width (E1)	Power Cord Length (D)	N.V. (KGS)
180V	180" (4:3)	3947.0	3892.0	3658.0	3758.0	3863.0	95.0	3032.0	2743.0	2939.0		105.0	89.0				2500.0	24.2
200V	200" (4:3)	4430.0	4265.0	4064.0	4165.0	4315.0	72.0	3276.0	3048.0	3149.0	3464.0	127.0	127.0	15.0	188.0	138.0	2500.0	51.0
235V	235" (4:3)	5186.0	5021.0	4775.0	4876.0	5026.0	72.0	3822.4	3581.4	3682.4	4014.4	140.0	140.0	18.0	192.0	144.0	2500.0	68.9
265V	265" (4:3)	5821.0	5656.0	5384.0	5485.0	5635.0	72.0	4304.6	4038.6	4139.6	4519.6	165.0	165.0	20.0	215.0	175.0	2500.0	125.1
300V	300" (4:3)	6533.0	6368.0	6096.0	6197.0	6347.0	72.0	4848.0	4572.0	4673.0	5073.0	175.0	175.0	20.0	225.0	185.0	2500.0	140.4
180H	180"(16:9)	4275.0	4220.0	3985.0	4085.0	4191.0	95.0	2582.0	2242.0	2489.0		105.0	89.0				2500.0	23.9
200H	200" (16:9)	4790.0	4625.0	4428.0	4529.0	4679.0	72.0	2718.7	2490.7	2591.7	2906.7	127.0	127.0	15.0	188.0	138.0	2500.0	53.6
235H	235" (16:9)	5610.0	5445.0	5203.0	5304.0	5454.0	72.0	3167.6	2926.6	3027.6	3359.6	140.0	140.0	18.0	192.0	144.0	2500.0	67.3
265H	265" (16:9)	6303.0	6138.0	5867.0	5968.0	6118.0	72.0	3566.2	3300.2	3401.2	3781.2	165.0	165.0	20.0	215.0	175.0	2500.0	128.0
200S	200" (1:1)	3956.0	3791.0	3592.0	3693.0	3843.0	72.0	3820.1	3592.1	3693.1	4008.1	127.0	127.0	15.0	188.0	138.0	2500.0	48.0
235S	235" (1:1)	4582.0	4417.0	4221.0	4322.0	4472.0	72.0	4461.8	4220.8	4321.8	4653.8	140.0	140.0	18.0	192.0	144.0	2500.0	63.0
Init: Inch
Model	Diagonal Size/Aspect Ratio	Case Length (A)	End Cap Screw Hole Distance (A1)	View Width (A3)	Screen Width (A2)	Weight Bar Length (A4)	Bottom Edge Distance (B3)	Overall Height (B4)	View Height (B2)	Screen Material to Weight Bar Height (B1)	Overall Height w/ End cap (B)	End Cap Height (D1)	Ened Cap Width (C1)	Screen Material Edge to End Cap Distance (C)	Bracket Height (E)	Bracket Width (E1)	Power Cord Length (D)	N.V. (LBS)
180V	180"(4:3)	155.4	153.2	144.0	148.0	152.1	3.7	119.4	108.0	115.7		4.1	3.5				98.4	53.2
200V	200" (4:3)	174.4	167.9	160.0	164.0	169.9	2.8	129.0	120.0	124.0	136.4	5.0	5.0	0.6	7.4	5.4	98.4	112.2
235V	235" (4:3)	204.2	197.7	188.0	192.0	197.9	2.8	150.5	141.0	145.0	158.0	5.5	5.5	0.7	7.6	5.7	98.4	151.6
265V	265" (4:3)	229.2	222.7	212.0	215.9	221.9	2.8	169.5	159.0	163.0	177.9	6.5	6.5	0.8	8.5	6.9	98.4	275.2
300V	300" (4:3)	257.2	250.7	240.0	244.0	249.9	2.8	190.9	180.0	184.0	199.7	6.9	6.9	0.8	8.9	7.3	98.4	308.9
180H	180"(16:9)	168.3	166.1	156.9	160.8	165.0	3.7	101.7	88.3	98.0		4.1	3.5				98.4	52.6
200H	200" (16:9)	188.6	182.1	174.3	178.3	184.2	2.8	107.0	98.1	102.0	114.4	5.0	5.0	0.6	7.4	5.4	98.4	117.8
235H	235" (16:9)	220.9	214.4	204.8	208.8	214.7	2.8	124.7	115.2	119.2	132.3	5.5	5.5	0.7	7.6	5.7	98.4	148.1
265H	265" (16:9)	248.1	241.7	231.0	235.0	240.9	2.8	140.4	129.9	133.9	148.9	6.5	6.5	0.8	8.5	6.9	98.4	281.6
300H	300" (16:9)	278.7	272.2	261.5	265.4	271.3	2.8	158.0	147.1	151.1	166.8	6.9	6.9	0.8	8.9	7.3	98.4	311.5
200S	200" (1:1)	155.7	149.3	141.4	145.4	151.3	2.8	150.4	141.4	145.4	157.8	5.0	5.0	0.6	7.4	5.4	98.4	105.6
235S	235" (1:1)	180.4	173.9	166.2	170.2	176.1	2.8	175.7	166.2	170.1	183.2	5.5	5.5	0.7	7.6	5.7	98.4	138.6

*Measurement dimensions are intended as a reference only and subject to change without noce. Note: Data Error may be ±1"

Units: mm

Limited Warranty Policy

What is Covered: Elite Screens, Inc. (“Elite Screens”) warrants its products to the first retail purchaser, if purchased new and operated in the United States or Canada, to be free from defects in workmanship and materials (except as provided below) for a period of (2) years from the date of original purchase, and (3) years for products purchased directly by educational, non-proit, religious or government organizations.

Refurbished products purchased directly from Elite Screens are warranted for a period of (90) days from the date of original purchase.

For warranty service, you must provide proof of purchase and the serial number of your product.

How to Get Service: Should this product prove defective during the warranty period, please visit www.elitescreens.com/rmaform and submit a warranty claim form. You must provide your proof of purchase, the serial number of your product, and describe the problem you are experiencing with your screen. An Elite Screens representative will determine whether the product requires service, and provide you with further instructions on how to proceed with your warranty claim.

Missing Parts: If your product is missing parts, Elite Screens will, at its option, replace the part without any charge, including shipping and handling, provided that you report your claim within (7) days of receipt. If you report your claim after (7) days of receipt, but within (30) days of receipt, Elite Screens will, at its option, replace the part without charge, but you will bear the cost of shipping and handling. If you report your claim after (30) days of receipt, you will bear all costs to replace the part.

Returns and Exchanges: If a return is needed, Elite Screens will issue you a Return Merchandise Authorization ("RMA") Number. This number is valid for (45) days from the date of issue, and is required to process any returns. A returned item sent to Elite Screens without a visible or valid RMA Number is subject to refusal by Elite Screens. You are responsible for the cost of returning the item and ensuring the product is properly packaged to prevent damage in transit.

Once a returned product is received, Elite Screens will, at its option, replace the product or part without charge, including ground service freight. The replacement product or part may be new or refurbished to the Elite Screens standard of quality, and is subject to stock availability. Elite Screens' liability for replacement of the covered product will not exceed the original retail selling price of the covered product. Exchange products and parts assume the remaining warranty period of the original product covered by this limited warranty.

What is Not Covered: This warranty is not transferable and does not cover product purchased by another end user. This warranty does not cover incidental damages, such as loss of time, loss of use, or installation costs of defective, repaired or replaced product. This warranty does not cover product that has been damaged or rendered defective as a result of (a) neglect, abuse or misuse; (b) modification of the original product; (c) improper use or installation of products not manufactured by Elite Screens; (d) service provided by anybody other than Elite Screens; (e) abnormal mechanical or environmental conditions; (f) unusual physical or electrical stress -including failure or luctuation of electrical power, lighting, static electricity, ire, tornadoes, or other natural disasters.

Elite Screens does not warrant against freight damage, concealed or otherwise, unless product is shipped directly from an Elite Screens facility. You must contact the vendor and the delivering carrier to report freight damage within (7) days of receipt. Failure to report freight damages within the carrier's guidelines may result in you bearing all costs.

THIS LIMITED WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. ELITE SCREENS, INC. DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. THIS LIMITED WARRANTY GIVES THE END USER SPECIFIC LEGAL RIGHTS, AND THE END USER MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, ELITE SCREENS, INC. SHALL NOT BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE ELITE SCREENS PRODUCT, OR FOR LOST DATA OR LOST SOFTWARE WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY.

In Canada, warranties include both warranties and conditions. Some jurisdictions do not allow limitations on how long an implied warranty lasts and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.

International Warranty: Elite Screens, Inc. does not provide warranty coverage outside of the United States or Canada. For more information on the warranty coverage, terms and conditions in your region, contact your Elite Screens International Distributor directly.