170W4 - Tracking PHILIPS - Free user manual and instructions

Type	17-inch Color LCD Monitor
Screen Size	17.1" / 43.4 cm visual
Pixel Pitch	0.291 x 0.291 mm
Display Colors	16.7 million colors (8 bits)
Resolution	1280 x 768 (max at 75Hz, recommended at 60Hz)
Brightness	450 cd/m² (typ)
Contrast Ratio	350:1 (typ)
Viewing Angle (C/R>5)	Upper ≥50°, Lower ≥70°, Left/Right ≥75°
Response Time	<25 ms (typ)
Video Inputs	Dual: D-Sub (analog) and DVI-D (digital)
Power Consumption (On)	<40 W
Power Consumption (Standby)	<1 W
Power Supply	Embedded, 100-240 VAC, 50/60 Hz
Dimensions (with base)	417 x 374 x 180 mm
Weight	6 kg
Tilt	-5° to 35°
Swivel	±175°
Rotation	Yes (portrait/landscape)
VESA Mount	Yes (100x100 mm)
Cleaning	Use soft dry cloth; for stubborn dirt, use isopropyl alcohol. Avoid strong solvents.
Safety	Unplug when not in use; keep away from heat/moisture; do not block vents.
Compliance	ENERGY STAR, TCO'95/99/03, CE, FCC, VCCI, etc.

Frequently Asked Questions - 170W4 PHILIPS

What is the recommended resolution for the Philips 170W4?

The recommended resolution is 1280x768 at 60 Hz. For best performance, set your display to this mode.

How should I clean the LCD screen?

For normal cleaning, use a soft, dry cloth. For stubborn dirt, lightly dampen the cloth with isopropyl alcohol. Never use alcohol, solvents, or ammonia-based liquids.

Why does my LCD monitor not flicker like a CRT?

LCD technology uses an active matrix where each pixel is controlled individually, eliminating the flicker associated with CRT refresh rates. A 60Hz refresh rate is sufficient for a stable image.

Can I mount the monitor on a wall?

Yes, the monitor has standard VESA mount holes (100x100 mm) on the back, allowing you to attach it to any VESA-compatible arm or bracket.

What does the AUTO button do?

The AUTO button automatically optimizes the screen position, phase, and clock settings for the best image quality without navigating the on-screen menu.

What should I do if there is no power (LED off)?

Ensure the power cable is firmly connected to both the monitor and a working wall outlet. Also, check that the power button on the front of the monitor is pressed to the ON position.

How do I adjust the resolution?

Open your computer's display settings (e.g., Control Panel > Display > Settings in Windows). Select the desired resolution from the list. For the Philips 170W4, choose 1280x768 pixels.

Is the monitor Plug and Play compatible?

Yes, it supports VESA DDC2B for Plug and Play. Install the included .inf driver file to enable full functionality in Windows.

What is the warranty coverage?

Philips offers a 3-year warranty with free labor and parts. In the first year, a replacement unit is shipped within 48 hours. For years two and three, you pay shipping to the service center.

Why do I see an after-image on the screen?

After-images can occur if a static high-contrast image is displayed for a long time. They usually disappear gradually after turning off the monitor. This is a characteristic of LCD technology and not a defect.

USER MANUAL 170W4 PHILIPS

Safety and Troubleshooting Information

Safety Precautions and Maintenance • Installation Locations • FAQs • Troubleshooting •

Regulatory Information • Other Related Information

Safety precautions and maintenance

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor:

Unplug the monitor, if you are not going to use it for an extensive period of time.

• Unplug the monitor, if you need to clean it with a slightly damp cloth. Wiping the screen with a dry cloth is possible when the power is off. However, never use alcohol, solvents, or ammonia-based liquids.
• Consult a service technician if the monitor does not operate normally when following the instructions in this manual.

The casing cover should be opened only by qualified service personnel.

Keep the monitor out of direct sunlight and away from stoves or any other heat source.

- Remove any object that could fall into the vents or prevent proper cooling of the monitor's electronics. Do not block the ventilation holes on the cabinet.

- Keep the monitor dry. To avoid electric shock, do not expose it to rain or excessive moisture.

- When positioning the monitor, make sure the power plug and outlet are easily accessible.

- If turning off the monitor by detaching power cable or DC power cord, wait for 6 seconds, then attach the power cable or DC power cord for normal operation.

- To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain or excessive moisture.

- When positioning the monitor, make sure the power plug and outlet are easily accessible.

- IMPORTANT: Always activate a screen saver program during your application. If a still image in high contrast remains on the screen for an extended period of time, it may leave a so called "after-image" or "ghost image" in front of the screen. This is a well-known phenomenon that is caused by the shortcomings inherent in the LCD technology. Most of the time the after-image will disappear gradually over a period of time after switching off the power. Be aware that the after-image symptom can not be repaired and is not covered under warranty.

Consult a service technician if the monitor does not operate normally when operating instructions of this manual are followed.

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Installation Locations

Avoid Heat and Extreme Cold•

• Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold.
• Avoid moving the LCD monitor between locations with large temperature differences. Choose a site falling within the following temperature and humidity ranges.

○ Temperature: 5-35°C 41-95°F

Humidity: 20-80% RHO

- Do not subject the LCD monitor to severe vibration or high impact conditions. Do not place the LCD monitor inside a car trunk.

- Take care not to mishandle this product by either knocking or dropping during operation or transportation.

- Do not store or use the LCD monitor in locations exposed to high humidity or a dusty environment. Also do not allow water or other liquids to spill on or into the LCD monitor.

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About This Manual

About This Guide • Notational Descriptions

About This Guide

This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.

It includes the following sections:

• Safety and Troubleshooting Information provides tips and solutions for common problems as well as other related information you may need.
• About This Electronic User's Manual gives an overview of information included, along with notation icon descriptions and other documentation for your reference.
• Product Information gives an overview of the monitor's features as well as the technical specifications for this monitor.
• Installing Your Monitor describes the initial setup process and gives an overview of how to use the monitor.
• On-Screen Display provides information on adjusting the settings on your monitor.
• Customer Care and Warranty contains a list of worldwide Philips Consumer Information Centers along with help desk phone numbers and information on the warranty applicable to your product. Glossary defines technical terms.
• Download and Print Option transfers this entire manual to your hard drive for easy reference.

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Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

NOTE: This icon indicates important information and tips that help you make better use of your computer system.

CAUTION: This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

WARNING: This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

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All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V.

Product Information

Product Features • Technical Specifications • Resolution & Preset Modes • Philips Pixel Defect Policy • Automatic Power Saving • Physical Specification • Pin Assignment • Product Views • Physical Function

Product Features

170W4P

17-inch color LCD monitor with excellent Wide-Screen display performance

Dual input - accepts DVI-D digital and VGA analog inputs•

Embedded AC power supply•

Advanced AUTO adjustment optimizes picture quality.

Adjustable tilt and swivel function•

Rotation for both portrait and landscape display•

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Technical Specifications\*

LCD PANEL
• Type TFT LCD
• Screen size 17.1" / 43.4cm visual
• Pixel Pitch 0.291 x 0.291mm
• LCD Panel type	1280 x 768 pixelsR.G.B. vertical stripeAnti-glare polarizer hardness
• Effective viewing area 372.48 x 223.49 mm
• Display Colors 8 bits (16M colors)
SCANNING
Vertical refresh rate 56Hz-75Hz
Horizontal Frequency 30kHz-64kHz
VIDEO
• Video dot rate 75MHz
• Input impedance

170W4P Product Information

- Video 75 ohm
- Sync 2K ohm
• Input signal levels 0.7 Vpp
• Sync input signal	Separate syncComposite syncSync on green
• Sync polarities Positive and negative
• Video interface	Dual input (two connectors): D-Sub (analog) and DVI-D (digital) are available and user selectable
Optical characteristics
• Contrast ratio: 350 (typ.)
• Brightness:	450 cd/m2 (typ.)
• Peak contrast angle: 6 o'colock
• White Chromatcity:	x: 0.283 y: 0.297 (at 9300°K)x: 0.313 y: 0.329 (at 6500°K)
• Viewing Angle:(C/R>5)	Upper ≥50° (typ.)Lower ≥70° (typ.)Left ≥75° (typ.)Right ≥75° (typ.)
• Viewing Angle:(C/R>10)	Upper >45° (typ.)Lower >45° (typ.)Left >60° (typ.)Right >60° (typ.)
• Response time <25ms (typ.)	-

* This data is subject to change without notice.

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Resolution & Preset Modes

• Maximum 1280 x 768 at 75Hz
- Recommended 1280 x 768 at 60Hz

30 user definable modes

15 factory preset modes:

H. freq (kHz) Resolution V. freq (Hz)
31.5 640*350 70
31.5 720*400 70
31.5 640*480 60
35.0 640*480 67
37.5 640*480 75
35.2 800*600 56
37.9 800*600 60
46.9 800*600 75
49.7 832*624 75
48.4 1024*768 60
60.0 1024*768 75
44.4 1280*768 56
47.7 1280*768 60
60.1 1280*768 75
52.5 1280*720 70

A Hot-Key has been implemented to switch between "1024x768" and "1280x768" Analog Mode @75Hz. The Hot-Key can be activated by simultaneously pressing the display control key "DOWN" and "LEFT" in the front bezel of the monitor.

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Automatic Power Saving

If you have VESA DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

Power Management Definition

VESA Mode Video	Video H-sync V-sync	Power Used	LED color
ON Active Yes	Yes < 40 W Blue
OFF Blanked	No No < 1W Amber

This monitor is ENERGY STAR® compliant. As an ENERGY STAR® Partner, PHILIPS has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

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Physical Specifications

• Dimension (WxHxD) 417 x 374 x 180 mm (incl. Pedestal)
• Weight	6 kg
• Tilt / Swivel	- 5° ~ 35° / + - 175°
• Power supply	100 — 240 VAC, 50/60 Hz
• Power consumption	35 W (typ.)
• Temperature	5°C to 35°C (operating)-20°C to 60°C (storage)
• Relative humidity	20% to 80%
• System MTBF	50K hrs (including CCFL 50K hrs)

* This data is subject to change without notice.

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Pin Assignment

1. The digital only connector contains 24 signal contacts organized in three rows of eight contacts. Signal pin assignments are listed in the following table:

Pin No.	Signal Assignment		Pin No.	Signal Assignment		Pin No.	Signal Assignment
1	T.M.D.S. Data2-		9	T.M.D.S. Data1-		17	T.M.D.S. Data0-
2	T.M.D.S. Data2+		10	T.M.D.S. Data1+		18	T.M.D.S. Data0+

170W4P Product Information

3	T.M.D.S. Data2/4Shield	11	T.M.D.S. Data1/3Shield		19	T.M.D.S. Data0/5Shield
4 No connect 12 No connect 20		No connect
5 No connect 13 No connect 21		No connect
6 DDC Clock 14 +5V Power 22						T.M.D.S. ClockShield
7 DDC Data 15 Ground (for +5V)		23 T.M.D.S. Clock+
8 No connect 16 Hot Plug Detect		24 T.M.D.S. Clock-

1. The 15-pin D-sub connector (male) of the signal cable:

Pin No.	Assignment	Pin No.	Assignment
1 Red video input 9 DDC +5V
2 Green video input 10 Logic ground
3 Blue video input 11			Identical output - connected to pin 10
4	Identical output - connected to pin 10	12 Serial data line (SDA)
5 Cable detect 13 H. Sync / H+V
6 Red video ground 14 V. Sync
7 Green video ground 15 Data clock line ($CL)
8 Blue video ground

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Product Views

Follow the links to see various views of the monitor and its components.

Front View Product Description

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Physical Function

1) Tilt

2) Swivel

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Installing your LCD Monitor

Your LCD Monitor : Front View Product Description • Connecting to Your PC • Remove and re-install the base • Getting Started • Optimizing Performance

Front View Product Description

Vertical sequence of black-and-white icons including triangle, play button, sun, OK button, and power symbol (no text or labels)

UP and DOWN buttons are used when adjusting the OSD of your monitor

LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in adjusting the OSD of your monitor.

BRIGHTNESS hotkey. When the UP and DOWN arrow buttons are pressed, the adjustment controls for the BRIGHTNESS will show up.

OK button which when pressed will take you to the OSD controls

POWER button switches your monitor on

AUTO

Automatically adjust the horizontal position, vertical position, phase and clock setting.

INPUT

Signal inputs selective hotkeys. Allows user to switch between two video connectors (D-Sub & DVI-D), e.g. D-Sub <-> DVI-D digital inputs.

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Optimizing Performance

For best performance, ensure that your display settings are set at 1280x768@60Hz.

Note: You can check the current display settings by pressing the "OK" button once. Go into the Product Information. The current display mode is shown on the item called RESOLUTION.

- You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the best performance out of your monitor. This included on this CD. Step-by-step instructions are provided to guide you through the installation process. Click on the link to know more about this program.

More about

FP setup04.exe

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On-Screen Display

Description of the On-Screen Display • The OSD Tree

Description of the On Screen Display

What is the On-Screen Display?

This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the monitors directly though an on-screen instruction window. The user interface provides user-friendliness and ease-of-use when the user is operating the monitor.

Basic and simple instruction on the control keys.

When you press the OK button on the front control of your monitor, the On-Screen Display (OSD) Main Controls window will pop up and you can then start making adjustments to your monitor's various features. Use the ◀ for the key to make your adjustments.

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The OSD Tree

Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Analog signal input:

graph TD
    A["First Level"] --> B["LANGUAGE"]
    B --> C["ENGLISH ESPAÑOL FRANÇAIS DEUTSCH ITALIANO 中语"]
    A --> D["ADJUST POSITION"]
    D --> E["HORIZONTAL VERTICAL"]
    A --> F["ADJUST SIZE"]
    F --> G["FULL SCREEN NATIVE MODE FILL WITH ASPECT"]
    A --> H["BRIGHTNESS & CONTRAST"]
    H --> I["BRIGHTNESS CONTRAST"]
    A --> J["VIDEO NOISE"]
    J --> K["PHASE CLOCK"]
    A --> L["ADJUST COLOR"]
    L --> M["ORIGINAL PANEL COLOR 9300K FOR CAD/CAM 6500K FOR IMAGE MANAGEMENT USER PRESET RED GREEN BLUE"]
    L --> N["OSD SETTINGS"]
    N --> O["HORIZONTAL VERTICAL"]
    A --> P["PRODUCT INFORMATION"]
    P --> Q["SERIAL NO. RESOLUTION VIDEO INPUT"]
    A --> R["RESET TO FACTORY SETTINGS"]
    R --> S["NO YES"]
    A --> T["INPUT SELECTION"]
    T --> U["ANALOG (D-SUB) DIGITAL (DVI)"]
    A --> V["EXIT MAIN CONTROLS"]

Digital signal input:

graph TD
    A["LANGUAGE"] --> B["ENGLISH"]
    A --> C["ESPAÑOL"]
    A --> D["FRANÇAIS"]
    A --> E["DEUTSCH"]
    A --> F["ITALIANO"]
    A --> G["中语"]
    H["ADJUST POSITION"] --> I["HORIZONTAL VERTICAL"]
    J["ADJUST SIZE"] --> K["FULL SCREEN"]
    J --> L["NATIVE MODE"]
    J --> M["FILL WITH ASPECT"]
    N["BRIGHTNESS & CONTRAST"] --> O["BRIGHTNESS CONTRAST"]
    P["OSD SETTINGS"] --> Q["HORIZONTAL VERTICAL"]
    R["PRODUCT INFORMATION"] --> S["SERIAL NO. RESOLUTION VIDEO INPUT"]
    T["RESET TO FACTORY SETTINGS"] --> U["NO YES"]
    V["INPUT SELECTION"] --> W["ANALOG (D-SUB) DIGITAL (DVI)"]
    X["EXIT MAIN CONTROLS"] --> Y

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Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE

WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece • Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden • Switzerland • Spain • United Kingdom

EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey

LATIN AMERICA: Antilles • Argentina • Brasil • Chile • Colombia • Mexico • Paraguay • Peru • Uruguay • Venezuela

NORTH AMERICA: Canada • USA

PACIFIC: Australia • New Zealand

ASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia • Pakistan • Philippines • Singapore • Taiwan • Thailand

AFRICA: Morocco • South Africa

MIDDLE EAST: Dubai • Egypt

Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

C

Color temperature

A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source.

Most Philips monitors offer the possibility of setting the color temperature to any desired value.

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D

D-SUB

Your monitor comes with a D-Sub cable.

Digital Visual Interface (DVI)

The Digital Visual Interface (DVI) specification provides a high-speed digital connection for visual data types that is display technology independent. The interface is primarily focused at providing a connection between a computer and its display device. The DVI specification meets the needs of all segments of the PC industry (workstation, desktop, laptop, etc.) and will enable these different segments to unite around one monitor interface specification.

The DVI interface enables:

Content to remain in the lossless digital domain from creation to consumption.1.

Display technology independence.2.

Plug and play through hot plug detection, EDID and DDC2B.3.

Digital and Analog support in a single connector.4.

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E

Energy Star Computers Programme

An energy conservation programme launched by the US Environmental Protection Agency (EPA) with the primary aim of promoting the manufacture and marketing of energy-efficient office automation equipment. Companies joining this programme must be willing to commit themselves to manufacturing one or more products capable of going into a low -power state (< 30 W) either after a period of inactivity or after a predetermined time selected by the user.

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L

LCD Liquid Crystal Display

An alphanumeric display using the unique properties of liquid crystal to form characters. The latest flat-panel displays comprise a matrix of hundreds or thousands of individual LCD cells that generate text and colorful graphics on a screen. They consume little power though they do require external lighting to make them legible to the user.

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U

USB or Universal Serial Bus

A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention.

• USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals. And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.
• USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example) and a joystick. More and more peripherals for multimedia computers arrive on the market every day. With USB, up to 127 devices can run simultaneously on a computer.
• USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to install peripherals. And no need to go through the reverse process to unplug a device.

In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!

Hub

Glossary

A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.

Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and complexity.

Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment points are referred to as ports. Each hub converts a single attachment point into multiple attachment points. The architecture supports concatenation of multiple hubs.

The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of a hub allows connection to another hub or function. Hubs can detect, attach and detach at each downstream port and enable the distribution of power to downstream devices. Each downstream port can be individually enabled and configured at either full or low speed. The hub isolates low speed ports from full speed signaling.

A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlled switch between the upstream port and downstream ports. It also has hardware support for reset and suspend/resume signaling. The controller provides the interface registers to allow communication to/from the host. Hub specific status and control commands permit the host to configure a hub and to monitor and control its ports.

Device

A logical or physical entity that performs a function. The actual entity described depends on the context of the reference. At the lowest level, device may refer to a single hardware component, as in a memory device. At a higher level, it may refer to a collection of hardware components that perform a particular function, such as a Universal Serial Bus interface device. At an even higher level, device may refer to the function performed by an entity attached to the Universal Serial Bus; for example, a data/FAX modem device. Devices may be physical, electrical, addressable, and logical.

Downstream

The direction of data flow from the host or away from the host. A downstream port is the port on a hub electrically farthest from the host that generates downstream data traffic from the hub. Downstream ports receive upstream data traffic.

Glossary

Upstream

The direction of data flow towards the host. An upstream port is the port on a device electrically closest to the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic.

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V

Vertical refresh rate

Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second.

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Download and Print

Installing your LCD monitor driver • Download and Printing Instructions • Installing FPadjust Program

Installing Your LCD monitor driver

System requirements:

- PC running Windows 95, Windows 98, Windows 2000, Windows Me, Windows XP or later Find your driver ".inf/.icm/.cat" at : /PC/drivers/•

Read the "Driver_install02.txt" file before installing.

This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your hard disk, then viewed and printed with Acrobat Reader or through your browser.

If you do not have Adobe™ Acrobat Reader installed, click on the link to install the application. Adobe® Acrobat Reader for PC / Adobe® Acrobat Reader for Mac.

Download instructions:

To download the file:

1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click)

Download and Print

1. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.

2. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').

Printing instructions:

To print the manual:

1. With the manual file open, follow your printer's instructions and print the pages you need.

Installing FPadjust Program

The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and CLOCK.

System requirements:

• PC running Windows 95, Windows 98, Windows 2000, Winodws Me, Windows XP or later

To install FPadjust Program:

- Click on the link or icon to install FPadjustment Program.

or

Click-and-hold your mouse over the icon. (Win95/98/2000/Me/XP users right-click)

Download

FP setup04.exe

• From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.
• Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source', choose 'source').

Exit your browser and install the FPadjust Program.

Read the "FP_Readme04.txt" file before installing.

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FAQs (Frequently Asked Questions)

Safety and Troubleshooting • General FAQ • Screen Adjustments • Compatibility with Other Peripherals • LCD Panel Technology • Ergonomics, Ecology, and Safety Standards • Troubleshooting • Regulatory Information • Other Related Information

General FAQs

Q: When I install my monitor how do I do if the screen shows "Cannot display this video mode"?

A: Recommended video mode for Philips 17" Wide WXGA: 1280x768@60Hz.

1. Unplug all cables, then connect your PC to the monitor that you used previously and which displayed correctly.
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the "Settings" tab. Under the setting tab, in box labeled "desktop area", move the slider to 1280x768 pixels (17" Wide WXGA). Open "Advanced Properties" and set the Refresh Rate to 60Hz, then click OK.3.
3. Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1280x768 pixels (17" Wide WXGA).
4. Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor. Turn on your monitor and then turn on your PC6.

Q: What does "refresh rate" mean to me in an LCD monitor?

A: For LCD monitors, the refresh rate is much less relevant. LCD monitors display a stable, flicker-free image at 60Hz. There is no visible differences between 85Hz and 60Hz.

Q: What are the .inf and .icm files on the setup disk & CD-ROM? How do I install the drivers (.inf and .icm)?

A: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. You computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the driver disk (either floppy or CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed automatically.

Q: How do I adjust resolution?

FAQs (Frequently Asked Questions)

A: Your video card/graphic driver and monitor together determine the available resolutions. You can select desired resolution under Window 95/98 with the "Display properties/Settings" control panel

Q: What if I get lost when making monitor adjustments?

A: Simply press the OSD button, then select "Reset" to recall all original factory settings.

Q: What is the Auto function?

A: The AUTO adjustment key restores optimal screen position, phase and clock settings with the press of a single button – without navigation through OSD menus and control keys.

Q: My Monitor has no power (Power LED does not light) ? What should I do?

A: Make sure the AC power cord is connected to the Monitor.

Q: Will the LCD monitor accept an Interlaced signal?

A: No If an Interlace signal is used, the screen displays both odd and even horizontal scanning lines at the same time, distorting the picture.

Q: Does Refresh Rate mean to LCD?

A: Unlike CRT display technology in which the speed the electron beam is swept from the top to the bottom of the screen determines flicker, an active matrix display uses an active element (TFT) to control each individual pixel and thus refresh rate is not really applicable to LCD technology.

Q: Will the LCD screen resistant scratches?

A: A protective coating is applied onto the surface of the LCD, which is durable up to a certain extent of hardness (approximately up to the hardness of a 2H pencil). In general, it is recommended not to expose the panel surface to any excessive shocks or scratches. An optional protective cover with greater scratch resistance is also available.

FAQs (Frequently Asked Questions)

Q: How should I clean the LCD surface?

A: For normal cleaning, use the clean, soft and fine. For extensive cleaning, please use Isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q: Can the Philips LCD Monitor be hung on the wall or used as touch panel?

A: Yes, Philips Brilliance LCD monitors have this optional feature. The standard VESA mount holes on back cover that allows user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.

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Screen Adjustments

Q: What is the FPadjust program on the setup disk and CD-ROM?

A: The FPadjust program generates alignment patterns that help you adjust monitor settings such as Contrast, Brightness, Horizontal Position, Vertical Position, Phase, and Clock for optimal performance.

Q: When I install my monitor, how do I get the best performance for the monitor?

A:

1. For best performance, make sure your display settings are set at 1280x768@60Hz for Philips 17" Wide WXGA. Note: You can check the current display settings by pressing the OSD OK button once. The current display mode is shown in product information in OSD main controls.
2. To install the Flat Panel Adjust (FPadjust) program located on the monitor setup CD-ROM, open the CD-ROM and double-click the FP_setup04.exe icon. This will install FP Adjust automatically and place a shortcut on your desktop.
3. Run FPadjust by double clicking the shortcut. Follow the instructions step by step to optimize image performance with your system's video controller.

Q: How do LCDs compare to CRTs in terms of radiation?

FAQs (Frequently Asked Questions)

A: Because LCDs do not use an electron gun, they do not generate the same amount of radiation at the screen surface.

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Compatibility with other Peripherals

Q: Can I connect my LCD monitor to any PC, workstation or Mac?

A: Yes, all Philips LCD monitors are fully compatible with standard PC, Mac and workstation. You may need a cable adapter to connect the monitor to your Mac system. Please contact your dealer/reseller for more information.

Q: Are Philips LCD monitors Plug-and-Play?

A: Yes, the monitors are Plug-and-Play compatible with Windows® 95, 98, 2000 and the PC98/99 platforms.

Q: What is USB (Universal Serial Bus)?

A: Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver software and bus bandwidth) required by peripherals. USB makes necessary resources available without user intervention. There are three main benefits of USB. USB eliminates "case angst," the fear of removing the computer case to install circuit board cards -- that often require adjustment of complicated IRQ settings -- for add-on peripherals. USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example), and a joystick. More and more peripherals for multimedia computers come on the market every day.

With USB, up to 127 devices can run simultaneously on one computer. USB permits "hot plug-in." No need to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse process to unplug a device. Bottom line: USB transforms today's "Plug-and-Pray" into true Plug-and-Play!

Q: What is a USB hub?

A: A USB hub provides additional connections to the Universal Serial Bus. A hub's upstream port connects a hub to the host, usually a PC. Multiple downstream ports in a hub allows connection to another hub or device, such as a USB keyboard, camera or printer.

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LCD Panel Technology

Q: What is Liquid Crystal Display?

A: A Liquid Crystal Display (LCD) is an optical device that is commonly used to display ASCII characters and images on digital items such as watches, calculators, portable game consoles etc. LCD is the technology used for displays in notebook and other small computers. Like light-emitting diode and gas-plasma technologies, LCD allows displays to be much thinner than cathode ray tube (CRT) technology. LCD consumes much less power than LED and gas-display displays because they work on the principle of blocking light rather than emitting it.

Q: How are LCDs made?

A: LCDs are created from two glass plates separated from each other at a distance of a few microns. Plates are filled with liquid crystal, then seals together. The top plate is colored with a RGB pattern to make the color filter. Then polarizers are glued to both plates. This combination is sometimes called "glass" or "cell." The LCD cell is assembled into a "module" by adding the backlight, driver electronics and frame.

Q: What is polarization?

A: Polarization is basically directing light to shine in one direction. Light is electromagnetic wave. Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the light beam. The direction of these fields is called "polarization direction." Normal or non-polarized light has fields in several directions; polarized light has a field in only one direction.

Q: What differentiates passive matrix LCDs from active matrix LCDs?

A: An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has a transistor located at each pixel intersection, requiring less current to control the luminance of a pixel. For this reason, the current in an active matrix display can be switched on and off more frequently, improving the screen refresh time (your mouse pointer will appear to move more smoothly across the screen, for example). The passive matrix LCD has a grid of conductors with pixels located at each intersection in the grid.

Q: How does a TFT LCD Panel work?

A: On each column and row of the TFT LCD panel, a data source drive and a gate drive and attached respectively. The TFT drain of each cell is connected to the electrode. The molecular arrangement of liquid crystal elements differs depending on whether it is impressed with voltage or not. It varies the direction of polarized light and the amount of light by letting it through different arrays of liquid crystal elements. When two polarized filters are arranged vertically on a polarized light pole, the light that passes through the upper polarized panel is turned 90 degrees along with spiral structure of the liquid crystal molecules, and goes through the polarized filter at the bottom. When impressed with voltage, liquid crystal molecules are arranged vertically from the original spiral structure and the direction of the light is not turned in 90 degrees. In this case, light that comes through the top polarized panel may not go through the polarized panel at the bottom.

Q: What are the advantages of TFT LCD compared to CRT?

A: In a CRT monitor, a gun shoots electrons and general light by colliding polarized electrons on fluorescent glass. Therefore, CRT monitors basically operate with analog RGB signal. A TFT LCD monitor is a device displaying an input image by operating liquid crystal panel. The TFT has a fundamentally different structure than a CRT: Each cell has an active matrix structure and independent active elements. A TFT LCD has two glass panels and the space between them is filled in with liquid crystal. When each cell is connected with electrodes and impressed with voltage, molecular structure of liquid crystal is altered and controls amount of inlet lighting to display images. A TFT LCD has several advantages over a CRT, since it can be very thin and it does not have flickering because it does not use scanning method.

Q: Vertical frequency of 60Hz optimal for an LCD monitor, why?

A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor has 1024x3 (R, G, B) x 768 pixels and higher resolution may not be available without additional software processing. The panel is designed to optimize display for 65MHz dot clock, one of the standards for XGA displays. Since the vertical/horizontal frequency for this dot clock is 60HZ/48kHz, the optimum frequency for this monitor is 60Hz.

Q: What kind of wide-angle technology is available? How does it work?

A: The TFT LCD panel is an element controls/displays inlet of a backlight using the dual-refraction of liquid crystal. Using the property that the projection of inlet light refracts toward the major axis of the liquid element, it controls the direction of inlet light and displays it. Since the refraction ratio of inlet light on liquid crystal varies with the inlet angle of the light, the viewing angle of a TFT is much narrow than that of a CDT. Usually, viewing angle refers to the point where the contrast ration is 10. Many ways to widen the viewing angle are currently being developed the most commonly used approach is to use a wide viewing angle film, which widens viewing angle by varying the refraction ratio. Also IPS (In Plane Switching) or MVA (Multi Vertical Aligned) is used for wider viewing angle.

FAQs (Frequently Asked Questions)

Q: Why is there no flicker on an LCD Monitor?

A: Technically speaking, LCDs do flicker, but the cause of the phenomenon is different from that of CRT monitor -- and has no impact of ease of viewing. Flickering in a LCD monitor refers to usually undetectable luminance caused by the difference between positive and negative voltage. On the other hand, CRT flickering that can irritate the human eye comes when the on/off action of the florescent object becomes visible. Since the reaction speed of liquid crystal in a LCD panel is much slower, this troublesome form of flickering is not present in LCD display.

Q: Why is an LCD monitor virtually free of Electro Magnetic Interference?

A: Unlike a CRT, an LCD monitor does not have key parts that generate Electro Magnetic Interference, especially magnetic fields. Also, since LCD display utilizes relatively low power, its power supply is extremely quiet.

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Ergonomics, Ecology, and Safety Standards

Q: What is CE mark?

A: The CE (Conformité Européenne) marking is required to be displayed on the regulated product placed for sale on the European market. This mark "CE" means that a product complies with an applicable European Directive. A European Directive is a European "Law" which relates to health, safety, environment and consumer Protection, much the same as the U.S. National Electrical Code and UL Standards.

Q: Does the LCD monitor conform to general safety standards?

A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95/99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment, and recyclability. The specification page provides detailed safety standards data.

More information is provided in the Regulatory Information chapter.

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Troubleshooting

Safety and Troubleshooting • FAQs • Common Problems • Imaging Problems • Regulatory Information • Other Related Information

This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips dealer.

Common Problems
Having this problem? Check these items
No Picture(Power LED not lit)	Make sure the Power cable is plugged to the wall and the back of the monitor.Firstly, ensure that the power button in front of the monitor is in the OFF position, then press it to ON position again.
No Picture(Power LED is amber or yellow)	Make sure the computer is turned on.•Make sure the signal cable is properly connected to your computer.Check to see if the monitor cable has bent pins.•The Energy Saving feature may be activated•
Screen says	Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).Check to see if the monitor cable has bent pins.•Make sure the computer is turned on.•
AUTO button not working properly	The Auto Function is designed for use on standard Macintosh or IBM-compatible PC running Microsoft properly Windows.It may not work properly if using nonstandard PCs or video card.
Imaging Problems
Display position is incorrect	Press the Auto button.•Adjust the image position using the Horizontal Position &/or Vertical Position in OSD Main Controls.
Image vibrates on the screen	Check that the signal cable is properly connected to the graphics board or PC.

Vertical flicker appears

Press the Auto button.

- Eliminate the vertical bars using the Clock Adjustment of VIDEO NOISE in OSD Main Controls.

Horizontal flicker appears

Press the Auto button.

- Eliminate the horizontal bars using the Phase Adjustment of VIDEO NOISE in OSD Main Controls.

The screen is too bright or too dark

An after-image appears

An after-image remains after the power has been turned off.

Green, red, blue, dark and white dots remains

- Adjust the contrast and brightness in OSD Main Controls. (The backlight of the LCD monitor has a fixed life span. When the screen becomes dark or begins to flicker, please contact your dealer.

- If an image remains on the screen for an extended period of time, it may be imprinted in the screen and leave an after-image. This usually disappears after a few hours

- This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal. The after-image will disappear after a given amount of time

- The remaining dots are normal characteristic of the liquid crystal used in today's technology.

For further assistance, refer to the Consumer Information Centers list and contact your local Philips distributor.

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Regulatory Information

TCO'95/99 Information • TCO'95/99 Environmental Requirements • TCO'03 Information • Recycling Information for Customers • CE Declaration of Conformity • Energy Star Declaration • Federal Communications Commission (FCC) Notice (U.S. Only) • Commission Federale de la Communication (FCC Declaration) • EN 55022 Compliance (Czech Republic Only) • VCCI Class 2 Notice (Japan Only) • MIC Notice (South Korea Only) • Polish Center for Testing and Certification Notice • North Europe (Nordic Countries) Information • BSMI Notice (Taiwan Only) • Ergonomie Hinweis (nur Deutschland) • Philips End-of-Life Disposal • Information for UK only

Safety and Troubleshooting • Troubleshooting • Other Related Information • Frequently Asked Questions (FAQs)

TCO'95/99 Information

Congratulations!

You have just purchased a TCO'95 or TCO'99 approved and labelled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also, to the further development of environmentally adapted electronics products.

Why do we have environmentally labelled computers?

In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the environment. The main problem, as far as computers and other

Regulatory Information

electronics equipment are concerned, is that environmentally harmful substances are used both in the products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of electronics equipment, most of these potentially damaging substances sooner or later enter nature.

There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of electricity generation have a negative effect on the environment (e.g. acidic and climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running continuously and thereby consumes a lot of energy.

What does labelling involve?

This product meets the requirements for the TCO'95/TCO'99 scheme which provides for international and environmental labeling of personal computers. The labeling scheme was developed as a joint effort by the TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy Administration).

Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electric and magnetic fields, energy consumption and electrical and fire safety.

The environmental demands impose restrictions on the presence and use of heavy metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product must be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be adhered to in each country where the company implements its operational policy.

The energy requirements include a demand that the computer and/or display, after a certain period of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to reactivate the computer shall be reasonable for the user.

Labeled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical and visual ergonomics and good usability.

Below you will find a brief summary of the environmental requirements met by this product. The complete environmental criteria document may be ordered from:

TCO Development

SE-114 94 Stockholm, Sweden

Fax: [phone]

Email (Internet): [e-mail]

Current information regarding TCO'95/TCO'99 approved and labeled products may also be obtained via the Internet, using the address: http://www.tco-info.com/

Environmental Requirements

Flame retardants

Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of flame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants are chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including reproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flame retardants have been found in human blood and researchers fear that disturbances in fetus development may occur.

The relevant TCO'95/TCO'99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the printed circuit boards since no substitutes are available.

Cadmium\*\*

Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO' 95/TCO'99 requirement states that batteries, the color-generating layers of display screens and the electrical or electronics components must not contain any cadmium.

Mercury\*\*

Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in high doses. The relevant TCO'95/TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labeled unit.

CFCs (freons)

The relevant TCO'95/TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence.

Lead\*\*

Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous system and in higher doses, causes lead poisoning. The relevant TCO'95/TCO'99 requirement permits the inclusion of lead since no replacement has yet been developed.

* Bio-accumulative is defined as substances which accumulate within living organisms.

** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.

TCO'03 Information

(Option, only available for TCO'03 version)

TcDevelopment

Congratulations!

The display you have just purchased carries the TCO'03 Displays label. This means that your display is designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world. This makes for a high performance product, designed with the user in focus that also minimizes the impact on our natural environment.

Some of the features of the TCO'03 Display requirements.

Ergonomics

- Good visual ergonomics and image quality in order to improve the working environment for the user and to reduce sight and strain problems. Important parameters are luminance, contrast, resolution, reflectance, colour rendition and image stability.

Energy

- Energy-saving mode after a certain time-beneficial both for the user and the environment Electrical safety•

Emissions

- Electromagnetic fields Noise emissions

Ecology

- The product must be prepared for recycling and the manufacturer must have a certified environmental management system such as EMAS or ISO 14 000

- Restrictions on chlorinated and brominated flame retardants and polymers heavy metals such as cadmium, mercury and lead.

The requirements included in this label have been developed by TCO Development in co-operation with scientists, experts, users as well as manufacturers all over the world. Since the end of the 1980s TCO has

Regulatory Information

been involved in influencing the development of IT equipment in a more user-friendly direction. Our labelling system started with displays in 1992 and is now requested by users and IT-manufacturers all over the world.

For more information, please visit

www.tcodevelopment.com

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Recycling Information for Customers

Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.

There is currently a system of recycling up and running in the European countries, such as The Netherlands, Belgium, Norway, Sweden and Denmark.

In U.S.A., Philips Consumer Electronics North America has contributed funds for the Electronic Industries Alliance (EIA) Electronics Recycling Project and state recycling initiatives for end-of-life electronics products from household sources. In addition, the Northeast Recycling Council (NERC) - a multi-state non-profit organization focused on promoting recycling market development - plans to implement a recycling program.

In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration (EPA) to follow the IT product recycling management process, detail can be found in web site www.epa.gov.tw

For help and service, please contact Consumers Information Center or F1rst Choice Contact Information Center in each country or the following team of Environmental specialist can help.

Mr. Job Chiu - Environment manager

Philips Electronics Industries (Taiwan) Ltd, Monitor Business Unit

E-mail: [e-mail]

Tel: [phone]

Mr. Maarten ten Houten - Senior Environmental Consultant

Philips Consumer Electronics

E-mail: [e-mail]

Tel: [phone]

Ms. Patricia A. Franco

Philips Electronics North America

E-mail: [e-mail]

Tel: [phone]

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CE Declaration of Conformity

Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards

- EN60950:1992+A1+A2+A3+A4+A11 (Safety requirement of Information Technology Equipment)

- EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)

- EN55024:1998 (Immunity requirement of Information Technology Equipment)

- EN61000-3-2:1995 (Limits for Harmonic Current Emission)

- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker) following provisions of directives applicable

- 73/23/EEC (Low Voltage Directive)

- 89/336/EEC (EMC Directive)

- 93/68/EEC (Amendment of EMC and Low Voltage Directive)

and is produced by a manufacturing organization on ISO9000 level.

The product also comply with the following standards

- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for Visual Display)

- ISO13406-2 (Ergonomic requirement for Flat panels)

- GS EK1-2000 (GS specification)

- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)

- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)

- TCO'95, TCO'99, TCO'03 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology and Emission, TCO: Swedish Confederation of Professional Employees) for TCO versions

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Energy Star Declaration

PHILIPS 170W4P

This monitor is equipped with a function for saving energy which supports the VESA Display Power Management Signaling (DPMS) standard. This means that the monitor must be connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94. Time settings are adjusted from the system unit by software.

NUTEK VESA State LED Indicator Power Consumption

Normal operation ON Blue < 40 W

Power Saving

Alternative 2

One step

OFF Amber < 1 W

As an ENERGY STAR® Partner, PHILIPS has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

We recommend you switch off the monitor when it is not in use for quite a long time.

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Federal Communications Commission (FCC) Notice (U.S. Only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.

To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.

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Commission Federale de la Communication (FCC Declaration)

EN 55022 Compliance (Czech Republic Only)

This device belongs to category B devices as described in EN 55022, unless it is specifically stated that it is a Class A device on the specification label. The following applies to devices in Class A of EN 55022 (radius of protection up to 30 meters). The user of the device is obliged to take all steps necessary to remove sources of interference to telecommunication or other devices.

VCCI Notice (Japan Only)

This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for

Regulatory Information

Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and use the equipment according to the instruction manual.

Class B ITE

MIC Notice (South Korea Only)

Class B Device

Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas.

Polish Center for Testing and Certification Notice

The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.

The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.

A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.

North Europe (Nordic Countries) Information

Regulatory Information

Placering/Ventilation

WARNING:

FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÄTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.

Placering/Ventilation

ADVARSEL:

S∅RG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE.

Paikka/Ilmankierto

VAROITUS:

SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA.

BSMI Notice (Taiwan Only)

符合乙類資訊產品之標準

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Regulatory Information

End-of-Life Disposal

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer.

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Information for UK only

WARNING - THIS APPLIANCE MUST BE EARTHED.

Important:

This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type

of plug proceed as follows:

1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 13625A,A.S.T.A. or BSI approved type.
3. Refit the fuse cover.

If the fitted plug is not suitable for your socket outlets, it should be cut off and an appropriate 3-pin plug fitted in its place.

If the mains plug contains a fuse, this should have a value of 5A. If a plug without a fuse is used, the fuse at the distribution board should not be greater than 5A.

Note: The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere.

How to connect a plug

The wires in the mains lead are coloured in accordance with the following code:

BLUE - "NEUTRAL" ("N")

BROWN - "LIVE" ("L")

GREEN & YELLOW - "EARTH" ("E")

Diagram of a white electrical outlet with internal wiring and color-coded wires (no text or labels)

1. The GREEN AND YELLOW wire must be connected to the terminal in the plug which is marked with the letter "E" or by the Earth symbol

12 or coloured GREEN or GREEN AND YELLOW.

1. The BLUE wire must be connected to the terminal which is marked with the letter "N" or coloured BLACK.

2. The BROWN wire must be connected to the terminal which marked with the letter "L" or coloured RED.

Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of

the lead - not simply over the three wires.

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Other Related Information

Other Related Information

Safety and Troubleshooting • FAQs • Troubleshooting • Regulatory Information • Information for Users in the U. S. • Information for Users Outside the U.S

Information for Users in the U. S.

For units set at 115 V :

Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.

For units set at 230 V:

Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.

Information for Users outside the U.S.

For units set at 230 V:

Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be installed and / or be marked HAR.

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Philips Pixel Defect Policy

Product Features • Technical Specifications • Resolution & Preset Modes • Automatic Power

Saving • Physical Specification • Pin Assignment • Product Views

Philips' Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or subpixel defects on the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT LCD panel must exceed these acceptable levels. For example, no more than 0.0004% of the subpixels on a 15" XGA monitor may be defective. Additionally, because some types or combinations of pixel defects are more noticeable than others, Philips sets even higher quality standards for those. This policy is valid worldwide.

Pixels and Subpixels

A pixel, or picture element, is composed of three subpixels in the primary colors of red, green and blue. Many pixels together form an image. When all subpixels of a pixel are lit, the three colored subpixels together appear as a single white pixel. When all are dark, the three colored subpixels together appear as a single black pixel. Other combinations of lit and dark subpixels appear as single pixels of other colors.

Types of Pixel Defects

Pixel and subpixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of subpixel defects within each category.

Bright Dot Defects Bright dot defects appear as pixels or subpixels that are always lit or "on". These are the types of bright dot defects:

Philips Pixel Defect Policy

One lit red, green or blue subpixel

Two adjacent lit subpixels:

• Red + Blue = Purple
• Red + Green = Yellow
• Green + Blue = Cyan (Light Blue)

Three adjacent lit subpixels (one white pixel)

Black Dot Defects Black dot defects appear as pixels or subpixels that are always dark or "off". These are the types of black dot defects:

Simple black vertical bar inside a rounded rectangle (no text or symbols)

Simple geometric shape: a black square centered inside a rounded rectangle (no text or symbols)

One dark subpixel Two or three adjacent dark subpixels

Proximity of Pixel Defects

Because pixel and subpixels defects of the same type that are nearby one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or subpixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL

MODEL	170W4
1 lit subpixel 3 or fewer
2 adjacent lit subpixels 1 or fewer
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* 15 mm or more
Bright dot defects within 20 mm circle -

Total bright dot defects of all types 3 or fewer

BLACK DOT DEFECTS ACCEPTABLE LEVEL
MODEL	170W4
1 dark subpixel 4 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 1 or fewer
Distance between two black dot defects* 15 mm or more
Black dot defects within 20 mm circle* -
Total black dot defects of all types 4 or fewer

TOTAL DOT DEFECTS ACCEPTABLE LEVEL
MODEL	170W4
Total bright or black dot defects of all types 4 or fewer

Note: 1 or 2 adjacent subpixel defects = 1 dot defect

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Connecting to Your PC

Your LCD Monitor : Front View Product Description • Accessory Pack • Connecting to Your

PC • Remove and re-install the base • Getting Started • Optimizing Performance

Accessory Pack

Unpack all the parts.

Item Description 170W4
	1) Power Cord (socket may differ for different countries)	v
	2) Macintosh Adapter (optional)	v
	3) VGA Signal Cable	v
	4) E-DFU package with Quick Setup Guide, Using Your Monitor Manual, and CD-ROM.	v
	5) Pivot CD-ROM	V

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Connecting to Your PC

Line drawing of a computer monitor with an attached plug and cable, showing no text or symbols

1) Thread power cord through the hole at the bottom of the base, and plug onto monitor firmly.
2) Double check all cables' connection closely. Make sure they are all connected well.

Line drawing of a device with cable and connector, no text or symbols present

Note: If you use an Apple Macintosh™, you need to connect the special Mac adapter to one end of the monitor signal cable.

3) Connect to PC

(a) Turn off your computer and unplug its power cable.
(b) Connect the monitor signal cable to the video connector on the back of your computer.
(c) Plug the power cord of your computer and your monitor into a nearby outlet.
(d) Turn on your computer and monitor. If the monitor displays an image, installation is complete.

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Remove and Re-install the Base

Your LCD Monitor : Front View Product Description • Accessory Pack • Connecting to Your PC • Getting Started • Optimizing Performance

Remove and Re-install the Base : Remove the base • Re-install the base

Condition:

- for VESA standard mounting applications for optional base replacement.

Remove the Base

Safe surface

1)

(a) Tilt monitor on certain angle.
(b) Pull cables out of the hole at the bottom of base.

2)

(a) Put monitor face down on the safe surface.
(b) Take off the cap of base

Technical line drawing of a mechanical assembly with mounting holes and a directional arrow (no text or symbols)

3) Unscrew the four screws of the base

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Re-install the Base

Line drawing of a computer case with two connectors and cables, no text or symbols present

1) Put monitor face down on the safe surface and plug in the cables into connectors.

Remove and re-install the base

Technical diagram of a mechanical device with screw fasteners and a downward arrow indicating motion (no text or symbols)

2) Mount the base onto the monitor body and fix four screws securely.

Illustration of a hand using a sewing machine to lift a component, showing motion arrows (no text or symbols)

3) Lift the monitor body and thread all cables through the hole at the bottom of the base.

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Getting Started

Your LCD Monitor : Front View Product Description • Connecting to Your PC • Remove and Re-install the Base • Getting Started • Optimizing Performance

Getting Started

Use the information file (.inf) for Windows 95/98/2000/Me/XP or later

The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows 95/98/2000/Me/XP. This information file (.inf) should be installed in order that your Philips monitor can be enabled from the 'Monitor' dialog box in Windows 95/98/2000/Me/XP and the Plug & Play application can be activated. The installation procedure based on Windows '95 OEM Release 2, 98, Me, XP and 2000 is specified as follows.

For Windows 95

1. Start Windows '95
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
   Double click on the 'Display' Icon.3.
   Select the 'Settings' tab then click on 'Advanced...'.4.
3. Select the 'Monitor' button, point to 'Change...' then click on 'Have Disk...'.
4. Click on the 'Browse...' button, select the appropriate drive F: (CD-ROM Drive) then click on the 'OK' button.
5. Click on the 'OK' button then select your monitor model and click on the 'OK'.
   Click on the 'Close' button.8.

For Windows 98

1. Start Windows 98
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
   Double click on the 'Display' Icon.3.
   Select the 'Settings' tab then click on 'Advanced...'.4.
3. Select the 'Monitor' button, point to 'Change...' then click on 'Next'
4. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want.' then click on 'Next' and then click on 'Have Disk...'.
5. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
6. Click on the 'OK' button then select your monitor model and click on the 'Next' button.
   Click on the 'Finish' button then the 'Close' button.9.

For Windows Me

1. Start Windows Me

Getting Started

1. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

Double click on the 'Display' Icon.3.

Select the 'Settings' tab then click on 'Advanced...'.4.

Select 'Monitor' button, then click on 'Change...' button.5.

1. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
2. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'.
3. Click on 'Browse...' button, select the appropriate drive F: (CD-ROM Drive) then click on the 'OK' button.
4. Click on the 'OK' button, select your monitor model and click on the 'Next' button.

Click on 'Finish' button then the 'Close' button.10.

For Windows 2000

1. Start Windows 2000
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

Double click on the 'Display' Icon.3.

Select the 'Settings' tab then click on 'Advanced...'.4.

1. Select 'Monitor'

2. If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

3. If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.

4. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.

5. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next' and then click on 'Have disk...'.

6. Click on 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).

Click on the 'Open' button, then click on the 'OK' button.9.

Select your monitor model and click on the 'Next' button.10.

1. Click on the 'Finish' button then the 'Close' button.

If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.

For Windows XP

1. Start Windows XP

Click on the 'Start' button and then click on 'Control Panel'.2.

Select and click on the category 'Printers and Other Hardware'3.

Click on the 'Display' Item.4.

Select the 'Settings' tab then click on the 'Advanced' button.5.

1. Select 'Monitor' tab

- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

- If the 'Properties' button is active, click on 'Properties' button.

Please follow the steps below.

1. Click on the 'Driver' tab and then click on 'Update Driver...' button.

2. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.

Getting Started

1. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
2. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F: (CD-ROM Drive).
   Click on the 'Open' button, then click the 'OK' button.11.
3. Select your monitor model and click on the 'Next' button.
4. If you can see the 'has not passed Windows Logo testing to verify its compatibility with Windows XP' message please click on the 'Continue Anyway' button.
   Click on the 'Finish' button then the 'Close' button.13.
5. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties dialog box.

If your Windows 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows 95/98/2000/Me/XP user's manual.

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Your International Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received.

An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst Choice warranty. For more details contact your Philips dealer.

Before contacting Philips, please prepare the following details so we can solve your problem quickly.

• Philips type number
  Philips serial number•
  Purchase date (copy of purchase may be required)•

• PC environment Processor:

286/386/486/Pentium Pro/Internal memory Operating system (Windows, DOS, OS/2, MAC) Fax/Modem/Internet program?

Other cards installed•

Having the following information available will also help speed up the process:

Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.

The full address to which the swap model should be delivered.

Just a phone call away

Philips' customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can reach us via:

Website: http://www.philips.com

Your International Guarantee

Dear Customer,

Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards.

If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.

The Philips guarantee may not apply if:

• the documents have been altered in any way or made illegible;
• the model or production number on the product has been altered, deleted, removed or made illegible;
• repairs or product modifications and alterations have been executed by unauthorized service organizations or persons;
• damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.

Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country.

In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.

In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via:

Website: http://www.philips.com

LIMITED WARRANTY (Computer Monitor)

Click here to access the Warranty Registration Card.

Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange\*

*Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year. This product must be shipped in at your expense for service during years two and three.

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep both nearby.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the replacement or repair of all parts, and for all labor charges.

All parts, including repaired and replaced parts, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on all replaced and repaired products and parts also expires.

WHAT IS EXCLUDED?

Your warranty does not cover:

• labor charges for installation or setup of the product, adjustment of customer controls on the product, and installation or repair of antenna systems outside of the product.
• product repair and/or part replacement because of misuse, accident, unauthorized repair or other cause not within the control of Philips Consumer Electronics.
• reception problems caused by signal conditions or cable or antenna systems outside the unit.
• a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications.
• incidental or consequential damages resulting from the product. (Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.) a product used for commercial or institutional purposes.

Where IS SERVICE AVAILABLE?

Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local

United States Guarantee

Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).

Where CAN I GET MORE INFORMATION?

For more information, contact the Philips Customer Care Center by calling [phone] (U.S.A. customers only) or [phone].

Before Requesting Service...

Please check your owner's manual before requesting service. Adjustments of the controls discussed there may save you a service call.

TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...

Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for servicing:

Philips Customer Care Center

[phone] or [phone]

(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.)

TO GET WARRANTY SERVICE IN CANADA...

Please contact Philips at:

[phone]

Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers.

(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental or consequential damages, howsoever incurred, even if notified of the possibility of such damages.)

REMEMBER... Please record the model and serial numbers found on the product below.

MODEL # ____

SERIAL #

This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.

Your International Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge.

An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst Choice warranty. For more details contact your Philips dealer.

Before contacting Philips, please prepare the following details so we can solve your problem quickly.

• Philips type number

Philips serial number•

Purchase date (copy of purchase may be required)•

PC environment Processor:•

286/386/486/Pentium Pro/Internal memory

Operating system (Windows, DOS, OS/2, MAC)

Fax/Modem/Internet program?

Other cards installed•

Having the following information available will also help speed up the process:

Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.

The full address to which the swap model should be delivered.

Just a phone call away

Philips' customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can reach us via:

Website: http://www.philips.com

F1rst Choice Contact Information

Telephone numbers:

Austria	01 546 575 603	Luxembourg	408 443 5501
Belgium	02 275 0701	Netherlands	053 482 9800
Cyprus (Greek)	800 92256	Norway	22 70 82 50
Denmark	35 25 87 61	Portugal	0800 831 363
France	03 8717 0033	Sweden	08 632 0016
Germany	0696 698 4712	Switzerland	02 23 10 21 16
Greece	00800 3122 1223	Spain	09 17 45 62 46
Finland	09 2290 1908	United Kingdom	0207 949 0069
Ireland	01 601 1161	U.S.A.	877 835 1838
Italy	02 48 27 11 53

Consumer Information Centers

Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Czech Republic • Dubai • Egypt • Hong Kong • Hungary • India • Indonesia • Korea • Malaysia • Mexico • Morocco • New Zealand • Pakistan • Paraguay • Peru • Philippines • Poland • Russia • Singapore • South Africa • Taiwan • Thailand • Turkey • Uruguay • Venezuela

Eastern Europe

CZECH REPUBLIC

Philips Service

V Mezihorí 2180 00 Prague

Phone: [phone]

Fax : [phone]

HUNGARY

Philips Representation Office

Ul. Usacheva 35a

119048 Moscow

Phone: [phone]

Fax : [phone]

TURKEY

Türk Philips Ticaret A.S.

Talatpasa Caddesi No 5.

80640-Gültepe/Istanbul

Phone: [phone]

Fax : [phone]

Latin America

ANTILLES

Philips Antillana N.V.

Kaminda A.J.E. Kusters 4

Zeelandia, P.O. box 3523-3051

Willemstad, Curacao

Phone: [phone]

Fax : [phone]

ARGENTINA

Philips Antillana N.V.

Vedia 3892 Capital Federal

CP: 1430 Buenos Aires

Phone: [phone]

BRASIL

Phone:[phone] (toll free)

Fax : [phone]-4104

MEXICO

Consumer Information Centre

Norte 45 No.669

Col. Industrial Vallejo

C.P.02300, -Mexico, D.F.

Phone: [phone]

Fax : [phone]

PARAGUAY

Philips del Paraguay S.A.

Avenida Artigas 1513

Markham, Ontario L6C 2S3

Phone: [phone]

Pacific

AUSTRALIA

Philips Consumer Service.

Customer Information Centre.

3 Figtree Drive

Homebush Bay NSW 2140

Phone: CIC: 1300-363 391 PCE Service: 1300-361 392 (toll free)

Fax : [phone]

NEW ZEALAND

Philips New Zealand Ltd.

Consumer Help Desk

2 Wagener Place, Mt.Albert

P.O. box 1041

Auckland

Phone: [phone] (toll free)

Fax : [phone] (toll free)

Asia

BANGLADESH

Philips Service Centre

100 Kazi Nazrul Islam

Avenue Kawran Bazar C/A

Dhaka-1215

Phone: [phone]

Fax : [phone]

CHINA

BEIJING

Beijing Authorized Service Centre.

Consumer Information Centre

Building 6, West Street

Chong Wen Men, Beijing, Jin Bang Co. Led.

100051 BEIJING

GUANGZHOU

Philips Authorized Service Centre

801 Dong Feng Road East

Guangzhou 510080

SHANGHAI

Philips Service Logistic Centre

Consumer Information Centre

P.O.Box 002-027, Nextage Department Store

Puding New District

200002 SHANGHAI

Philips Authorized Service Centre

Consumer Information Centre

148 Fu Jian Road M

200001 Shanghai

Phone: [phone] (toll free)

Fax: [phone]

HONG KONG

Philips Hong Kong Limited Consumer Information Centre 16/F Hopewell Centre 17 Kennedy Road, WANCHAI Phone: [phone] Fax : [phone]

INDIA

Phone: [phone] ext: 2765 Fax: [phone]

BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr. A Besant Road, Worli Bombay 400 025

CALCUTTA Customer Relation Centre 7 justice Chandra Madhab Road Calcutta 700 020

MADRAS Customer Relation Centre 3, Haddows Road Madras 600 006

NEW DELHI Customer Relation Centre 68, Shivaji Marg New Dehli 110 015

INDONESIA

Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: [phone] ext: 1612 Fax : [phone]

KOREA

Philips Korea Ltd.

Philips House

C.P.O. box 3680

260-199, Itaewon-Dong.

Yongsan-Ku, Seoul 140-202

Phone:[phone] (Local toll free)

Fax : [phone]

MALAYSIA

Philips Malaysia Sdn. Berhad

Service Dept.

No.51,sect.13 Jalan University.

46200 Petaling Jaya, Selagor.

P.O.box 12163

50768 Kuala Lumpur.

Phone: [phone]

Philips Electrical Ind. of Pakistan

Consumer Information Centre

F-54, S.I.T.E, P.O.Box 7101

75730 KARACHI

Philips Consumer Service Centre

168-F, Adamjee Road

Rawalpindi Cantt

Phone: [phone]

Fax : [phone]

PHILIPPINES

Philips Electronics and Lighting Inc.

106 Valero St., Salcedo Village

Makati, Metro Manilla.

Phone: [phone]

Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477

Fax : [phone]

SINGAPORE

Philips Singapore Private Ltd.

Consumer Service Dept.

Lorong 1, Toa Payoh., P.O. box 340

Singapore 1231

Phone: [phone]

Fax:[phone]

TAIWAN

Philips Taiwan Ltd.

Consumer Information Centre

26F, 66, Chung-Hsiao W. Road Sec. 1

TAIPEI

Phone: [phone] or [phone]

Fax : [phone]

THAILAND

Philips Electronics (Thailand) Ltd.

Philips Service Centre

209/2 Sanpavut Road,

Bangna, Bangkok 10260

Phone : [phone]

Fax : [phone]

Africa

MOROCCO

Philips Electronique Maroc

304,BD Mohamed V

Casablanca

Phone: [phone]

Fax : [phone]

SOUTH AFRICA

South African Philips.

S.V. Div. 195 Main R.D.

Martindale., Johannesburg

P.O.box 58088

Newville 2114

Phone: [phone]

Fax : [phone]

Middle East

DUBAI

Philips Middle East B.V.

Consumer Information Centre

P.O.Box 7785

DUBAI

Phone: [phone]

Fax : [phone]

EGYPT

Philips Egypt

Consumer Information Centre

10, Abdel Rahman El Rafei

Mohandessin - Cairo, P.O.Box 242

DOKKI

Phone: [phone]

Fax : [phone]