DCX83120B - Coffee maker BEKO - Free user manual and instructions

Product Type	Condenser Tumble Dryer
Brand	Beko
Model	DCX83120B
Capacity (max)	8 kg
Dimensions (H x W x D)	84.6 - 86.6 x 59.7 x 58.9 cm
Net Weight	34 kg
Voltage / Frequency	230 V / 50 Hz
Rated Power Input	2100 W (typical)
Energy Efficiency Class	B
Annual Energy Consumption	561 kWh
Standard Cotton Program Time (full load)	142 min
Sound Power Level	66 dB(A)
Control Type	Automatic
Programs	Cottons Iron Dry, Cottons Eco, Cottons Cupboard Dry, Cottons Extra Dry, Synthetics Iron Dry, Synthetics Cupboard Dry, Delicates, Freshen Up, Time Programs, Sport, Shirts 15 min, Babyprotect, Jeans
Auxiliary Functions	Delay End (up to 24 h), Child Lock, Sound Warning Cancel
Lint Filter	Yes, clean after every cycle
Water Tank	Yes, capacity not specified; drain after every cycle; optional direct drain
Condenser	Clean every 30 cycles or monthly
Drum Light	Yes, replaceable by authorized service
Installation Options	Free-standing or built-under (with top cover); stackable on washing machine with kit
Safety Features	Child lock, door open detection, water tank full warning, filter cleaning warning, overheat protection
Warranty	12 months standard; extended for built-in and ProSmart motor upon registration

Frequently Asked Questions - DCX83120B BEKO

What is the maximum capacity of the Beko DCX83120B dryer?

The maximum drying capacity is 8 kg for cotton programs, and varies for other programs (4 kg for synthetics, 2 kg for delicates, etc.). Always refer to the program table in the manual.

How do I clean the lint filter?

Open the loading door, pull the lint filter up, open it, and remove lint by hand or soft cloth. For deeper cleaning, wash the filter with warm water and dry completely before reinstalling. Clean after every drying cycle.

How often should I clean the condenser?

Clean the condenser every 30 drying cycles or once a month. Open the kick plate, unlock the two locks, pull out the condenser, and rinse with pressurized water (e.g., shower head). Allow to drain, then reinsert and lock.

What does the water tank warning light mean?

The warning light indicates that the water tank is full and needs to be emptied. Empty the tank and press Start/Pause to resume. If the light flashes during a cycle, the machine will pause until the tank is emptied.

Can I stack a washing machine on top of this dryer?

Yes, but only using a special stacking kit obtained from Beko or an authorized dealer. The washing machine must not be placed on top without the kit. Refer to the installation section for compatible depths.

How do I activate the child lock?

Press and hold the Sound Warning button and End Duration button simultaneously for 3 seconds. A lock symbol will appear on the display. Deactivate by pressing the same buttons again for 3 seconds.

Why is my laundry still damp after a drying cycle?

Possible causes: incorrect program selection, overloaded drum, clogged lint filter or condenser, or laundry not spun adequately. Check the filter and condenser, and ensure you use the appropriate program for the fabric type.

What is the 'Cottons Eco' program?

The Cottons Eco program is the standard energy efficiency program for cotton laundry. It is the most efficient in terms of energy consumption and is used for the energy label rating. Drying time is longer but consumes less energy.

How do I change the drum light?

The drum light is not user-replaceable. Contact Authorized Service to replace the lamp. The light is designed for assisting with loading and must withstand vibrations and temperatures above 50°C.

What should I do if the dryer doesn't start?

Check that the power plug is connected, the loading door is fully closed, a program is selected, and Start/Pause is pressed. Also verify that the child lock is off. If the water tank is full, empty it. If the problem persists, contact authorized service.

USER MANUAL DCX83120B BEKO

DCX 83120W

DCX 83120B

Please read these instructions first before using your appliance.

Thank you for choosing a Beko appliance. Please take some time to read this user manual before using your appliance, to ensure you know how to safely operate the controls and functions.

Carefully follow all unpacking and installation instructions to ensure the appliance is correctly connected and fitted prior to use.

Please write your product model and serial number on the last page of this user manual, and store in a safe location close to the appliance for easy future reference.

This user manual may also be applicable for several other models. Differences between models will be listed.

If you have any questions or concerns, please call our contact centre or find help and information online at www.beko.co.uk

Explanation of symbols used throughout this User Manual

- Read the instructions.

DANGER!

- Warning against electric shock.

DANGER!

- Warning against fire hazard.

WARNING!

- Warning for hazardous situations with regard to life and property.

WARNING!

- Warning against hot surfaces.

WARNING!

- Warning against scalding hazard.

NOTE

- Important information or useful hints about usage.

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations.

Do not dispose of the packaging wastes with the domestic waste or other wastes, discard them to the dedicated collection points designated by the local authorities.

This product was manufactured using the latest technology in environmentally friendly conditions.

1 Important instructions for safety and environment

NOTE

- This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow these instructions shall void any warranty.

1.1 General safety

WARNING!

The dryer can be used by children aged 8 years and above and by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, provided they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. Children of less than 3 years should be kept away unless continuously supervised.

- Adjustable feet should not be removed. The gap between the dryer and the floor should not be reduced with materials such as carpet, wood, or tape. This will cause problems with the dryer.

WARNING!

Always have installation and repair procedures carried out by the Authorized Service. The manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.

- Never wash the dryer by spraying or pouring water onto it! There is a risk of electric shock!

For products with a steam function:

WARNING!

• Use only distilled water or water condensed in the water tank of the machine in steam programs. Do not use mains water or additives. When using condensed water from the water tank, it should be filtered and cleared of fibres.
• Do not open the door when steam programs are running. Hot water may be expelled.
• Before putting laundry in a steam program, stains on it should be removed.
• You may only put laundry that is not dirty or stained but permeated with unpleasant odour in the steam (odour removal) program.
• Do not use any dry cleaning sets or additional materials in a steam program or in any program.

1.1.1 Electrical safety

DANGER!

• Electrical safety instructions should be followed while making the electrical connection during installation.
• The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
• Connect the dryer to a grounded outlet protected by a fuse at the value specified on the type label. Have the grounding installation performed by a qualified electrician. Our company shall not be liable for any damages that will arise when the dryer is used without grounding in accordance with local regulations.
• The voltage and allowed fuse protection are stated on the type label plate.
• The voltage specified on the type label must be equal to your mains voltage.
• Unplug the dryer when it is not in use.
• Unplug the dryer from the mains during installation, maintenance, cleaning, and repair works.
• Do not touch the plug with wet hands! Never unplug by pulling on the cable; always pull out by grabbing the plug.

DANGER!

• Do not use extension cords, multi-plugs, or adaptors to connect the dryer to the power supply in order to decrease the risk of fire and electric shock.
• The power cable plug must be easily accessible after installation.
• A damaged mains cable should be changed by notifying the Authorized Service.
• If the dryer is faulty, it must not be operated unless it is repaired by an authorized service agent! There is the risk of electric shock!

1.1.2 Product safety

DANGER!

• Superheating of the clothes inside the dryer can occur if you cancel the programme or in the event of a power failure whilst the dryer is running. This concentration of heat can cause self-combustion and fire, so always activate the ventilation programme to cool down or quickly remove all laundry from the dryer in order to hang them up and dissipate the heat.

DANGER!

Points to be taken into consideration for fire hazard:

The following laundry or items must not be dried in the dryer due to fire hazard.

• Unwashed laundry items
• Items soiled with oil, acetone, alcohol, fuel oil, kerosene, stain removers, turpentine, paraffin, or paraffin removers must be washed in hot water with plenty of detergent before being dried in the dryer.

For this reason, especially items containing the above specified stains must be washed very well. To do this, use adequate detergent and choose a high washing temperature.

The following laundry or items must not be dried in the dryer due to fire hazard:

- Garments or pillows bolstered with rubber foam (latex foam), shower bonnets, water-resistant textiles, materials with rubber reinforcement, and rubber foam pads.

Clothing cleaned with industrial chemicals.

Items such as lighters, matches, coins, metal parts, needles, etc. may damage the drum set or may lead to functional problems. Therefore, check all the laundry that you will load into your dryer.

Never stop your dryer before the programme completes. If you must do this, remove all laundry quickly and lay them out to dissipate the heat.

DANGER!

• Clothes that are washed inadequately may ignite on their own and even may ignite after drying ends. - You must provide enough ventilation in order to prevent gases exiting from devices operating with other types of fuels, including the naked flame, from accumulating in the room due to the backfire effect.

WARNING!

• Underwear that contains metal reinforcements should not be dried in the dryer. The dryer may be damaged if metal reinforcements come loose and break off during drying.

NOTE

Use softeners and similar products in accordance with the instructions of their manufacturers.

Always clean the lint filter before or after each loading. Never operate the dryer without the lint filter installed.

WARNING!

• Never attempt to repair the dryer by yourself. Do not perform any repair or replacement procedures on the product even if you know or have the ability to perform the required procedure unless it is clearly suggested in the operating instructions or the published service manual. Otherwise, you will be putting your life and others' lives in danger.
• There must not be a lockable, sliding or hinged door that may block the opening of the loading door in the place where your dryer is to be installed. Install your dryer at places suitable for home use (bathroom, closed balcony, garage, etc.).
• Make sure that pets do not enter the dryer. Check the inside of the dryer before operating it.
• Do not lean on the loading door of your dryer when it is open, otherwise it may fall over.
• The lint must not be allowed to accumulate around the tumble dryer.
• The tumble dryer is not to be used if industrial chemicals have been used for cleaning.
• Fabric softeners, or similar products, should be used as specified by the fabric softener instructions.
• Exhaust air must not be discharged into a flue which is used for exhausting fumes from appliances burning gas or other fuels.

1.2 Mounting over a washing machine

• A fixing device should be used between the two machines when installing the dryer above a washing machine. The fitting device must be installed by the authorized service agent.
• Total weight of the washing machine and the dryer - with full load - when they are placed on top of each other reaches approximately 180 kilograms. Place the products on a solid floor that has sufficient load carrying capacity!

WARNING!

- The washing machine cannot be placed on the dryer. Pay attention to the above warnings during installation on your washing machine.

Installation Table for Washing Machine and Dryer
Dryer Depth	Washing Machine Depth
	62 cm	60 cm	54 cm	50 cm	49 cm
54 cm Can	be installed
60 cm Can	be installed
Installation Table for Washing Machine and Dryer
Dryer Depth	Washing Machine Depth
	45 cm			40 cm
54 cm Can	be installed				Cannot be installed
60 cm Can	be installed

1.3 Intended use

• The dryer has been designed for domestic use. It is not suitable for commercial use and must not be used outside its intended use.
• Use the dryer only for drying laundry that is marked accordingly.
• The manufacturer waives any responsibility arising from incorrect usage or transportation.
• The service life of the dryer you purchased is 10 years. During this period, original spare parts will be available to operate the dryer properly.

1.4 Child safety

• Packaging materials are dangerous for children. Keep packaging materials away from children.
• Electrical products are dangerous for children. Keep children away from the product when it is operating. Do not let them tamper with the dryer. Use the child-proof lock to prevent children from tampering with the dryer.

NOTE

The child-proof lock is on the control panel. (See Child lock)

- Keep the loading door closed even when the dryer is not in use.

1.5 Compliance with the WEEE regulation and disposing of the waste product

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

This product has been manufactured with high quality

parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

1.6 Compliance with RoHS Directive:

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

1.7 Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

1.8 Technical Specifications

EN

Height (Min. / Max.) 84,6 cm / 86,6 cm*
Width 59,7 cm
Depth 58,9 cm
Capacity (max.) 8 kg**
Net weight (± 4 kg) 34 kg
Width	See type label***Voltage
Rated power input

* Min. height: Height with adjustable feet are closed.

Max. height: Height with adjustable feet are opened maximum.

** Dry laundry weight before washing.

*** Type label is located behind the loading door.

NOTE

• Technical specifications of the dryer are subject to specification without notice to improve the quality of the product.
• Figures in this manual are schematic and may not match the product exactly.
• Values stated on markers on the dryer or in other published documentation accompanying the dryer are obtained in laboratory conditions in accordance with relevant standards. Depending on operational and environmental conditions of the dryer, these values may vary.

2 Your Dryer

2.1 Overview

1. Top panel
2. Control panel
3. Loading door
4. Kick plate opening button
5. Ventilation grids
6. Adjustable legs
7. In models where the tank is placed below, the water tank is inside the toe board.
8. Type label
9. Lint filter
10. Water tank drawer (in models where the tank is placed above)
11. Power cord

2.2 Package Contents

*It can be supplied with your machine depending on its model.

3 Installation

Before calling the nearest Authorized Service for the installation of the dryer, ensure that the electrical installation and water drain are appropriate, referring to the user's manual. If they are not suitable, contact a qualified electrician and technician to make necessary arrangements.

NOTE

- Preparation of the dryer's location as well as the electrical and waste water installations is under the customer's responsibility.

WARNING!

- Prior to installation, visually check if the dryer has any defects. If the dryer is damaged, do not have it installed. Damaged products cause risks for your safety.

3.1 Appropriate installation location

Install the dryer on a stable and level surface. The dryer is heavy. Do not move it by yourself.

• Operate your dryer in a well-ventilated, dust-free environment.
• The gap between the dryer and the surface should not be reduced by materials such as carpet, wood, and tape.
• Do not cover the ventilation grills of the dryer.
• There must not be a lockable, sliding, or hinged door that may block the opening of the loading door in the place where your dryer is to be installed.
• Once the dryer is installed, it should stay in the same place where its connections have been made. When installing the dryer, make sure that its rear wall does not touch anywhere (tap, socket, etc.).
• Place the dryer at least 1 cm away from the edges of other furniture.
• Your dryer can be operated at temperatures between +5°C and +35°C. If the operating conditions fall outside of this range, operation of the dryer will be adversely affected and it can get damaged.

- The rear surface of the tumble dryer shall be placed against a wall.

DANGER!

- Do not place the dryer on the power cable.

3.2 Removing the transportation safety assembly

WARNING!

- Remove the transportation safety assembly before using the dryer for the first time.

- If the door swing side of your appliance can be modified, see the reversible door mounting instructions.

3.3 Connecting to the drain

You can directly drain accumulated water through the water drain hose supplied with the product instead of periodically draining the water collected in the water tank.

1-2 Pull hose at the behind of the dryer by hand in order to disconnect it from where it is connected. Do not use any tools to remove the hose.

3 Connect one end of the drain hose supplied with the dryer to the connection point from where you removed the hose of the product in previous step.

4 Connect the other end of the drain hose directly to the wastewater drain or to the washbasin.

NOTE

- Water drain hose should be attached to a height of maximum 80 cm.

• Make sure that the water drain hose is not stepped on and it is not folded between the drain and the machine.

- If there is an accessories pack supplied with your product, please see the detailed description.

3.4 Adjusting the feet

Turn the feet to left or right until the dryer stands level and firmly.

3.5 Transportation of the dryer

Drain all water that has remained in the dryer. If direct water drain connection is made, then remove the hose connections.

WARNING!

- We recommend carrying the dryer in upright position. If it is not possible to carry the machine in the upright position, we recommend carrying it by tilting towards the right side when looked from the front.

3.6 Changing the illumination lamp

In case an illumination lamp is used in your laundry dryer. To change the Bulb/LED used for illumination of your tumble dryer, call your Authorized Service. The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place laundry in the tumble dryer in a comfortable way. The lamps used in this appliance have to withstand extreme physical conditions such as vibrations and temperatures above 50 °C

4 Preparation

4.1 Laundry suitable for drying in the dryer

Always obey the instructions given on the garment tags. Dry only the laundry having a label stating that they are suitable for drying in a dryer and make sure that you select the appropriate programme.

Do not dry with dryer	At high temperature	At medium temperature	At low temperature

4.2 Laundry not suitable for drying in the dryer

NOTE

- Delicate embroidered fabrics, woollen, silk garments, delicate and valuable fabrics, airtight items and tulle curtains are not suitable for machine drying.

4.3 Preparing laundry for drying

• Laundry may be tangled with each other after washing. Separate the laundry items before placing them into the dryer.
• Dry garments having metal accessories such as zippers, inside out.
• Fasten the zippers, hooks and buckles and button sheets.

4.4 Things to be done for energy saving

• Spin your laundry at the highest speed possible when washing them. Thus, the drying time is shortened and energy consumption is reduced.
• Sort out the laundry depending on their type and thickness. Dry the same type of laundry together. For example thin kitchen towels and tableclothes dries earlier than thick bathroom towels.
• Follow the instructions in the user manual for programme selection.
• Do not open the loading door of the machine during drying unless necessary. If you must open the loading door, do not keep it open for a long time.
• Do not add wet laundry while the dryer is in operation
• For models with a condenser unit: clean the condenser once in a month or after every 30 operations regularly.
• Clean the filter periodically when there is visible air collection on it or when the symbol lights up, if there is a filter drawer cleaning warning symbol « &= » available.
• For models with flue unit: comply with the flue connection instructions and clean the flue.
• During the drying process, air the room well where your tumble dryer is operating.

4.5 Correct load capacity

Follow the instructions in the “Programme selection and consumption table”. Do not load more than the capacity values stated in the table.

Following weights are given as examples.

Laundry	Approximate weights (g)*	Laundry	Approximate weights (g)*
Cotton quilt covers (double)	1500 Blouses	150
Cotton quilt covers (single)	1000 Cotton shirts	300
Bed sheets (double)	500 Shirts	250
Bed sheets (single)	350	Cotton dresses	500
Large tablecloths	700 Dresses	350
Small tablecloths	250 Jeans	700
Tea napkins	100	Handkerchiefs (10 pieces)	100
Bath towels	700	T-Shirts	125
Hand towels	350

*Dry laundry weight before washing.

5 Operating the product

5.1 Control panel

1. Program selection knob
2. Remaining duration indicator
3. On/Off button
4. Start/pause button
5. End duration button
6. Sound warning button

5.2 Screen symbols

5.3 Preparing the machine

1. Plug in the machine
2. Place laundry inside the machine.
3. Press the On/Off button.
4. When your machine turns on for the first time, it turns on with the declaration (cotton cabinet dryness) program.

NOTE

• Pressing the On/Off button doesn't mean the program starts.
• Press the Start / Pause button to start the program.

5.4 Program selection

1. Determine the appropriate program from the chart below containing the drying levels.
2. Select the program you desire using the Program Selection knob.

5.5 Program selection and consumption table

EN
Programmes Programme Description		Capacity (kg)	Spin speed in washing machine (rpm)	Drying Time (minutes)
Cottons Iron Dry	You may dry your cotton laundry to be ironed in this program to have them slightly damp for ease of ironing. (Shirt, T-shirt, tablecloth, etc.)	8 1000	107
Cottons Eco	You may dry all your cotton laundry in this program. (T-shirt, pants, pyjamas, baby clothes, underwear, Linen, etc.) You can put your laundry in the wardrobe without ironing.	8 / 4 1000	142 / 80
Cottons Cupboard Dry	You may use this program for extra dryness in thick laundry such as pants, tracksuit. You can put your laundry in the wardrobe without ironing.	8 1000	145
Cottons Extra Dry	You may dry your thick cotton laundry in this program such as towels, bathrobe, etc. You can put your laundry in the wardrobe without ironing.	8 1000	150
Synthetics Iron Dry	You may dry your synthetic laundry to be ironed in this program to have them slightly damp for ease of ironing. (Shirt, T-shirt, tablecloth, etc.)	4 800	40
Synthetics Cupboard Dry	You may dry all your synthetic laundry in this program. (Shirt, T-shirt, underwear, tablecloth, etc.) You can put your laundry in the wardrobe without ironing.	4 800	53
Delicates	You may dry your delicate laundry or laundry with hand wash symbol (silk blouses, thin underwear, etc.) at low temperature in this program.	2 600	40
Freshen up	It just provides airing for 10 minutes without any hot air. You can air the cotton and linen laundry that are kept closed for a long time , and eliminate the odour in them.	- - 10
Time Proggammes	You may select from time programmes between 10 and 20 and 40 and 60 minutes to achieve the desired drying level at low temperature. In this programme, tumble drier's operation lasts for the set time independently from the dryness of laundry.	- - -
Sport	You may dry your sports clothes that are appropriate for tumble drying in this program.	4 1000	92
Shirts 15 min.	Use this programme to make 2 shirts ready for ironing in 15 minutes.	0,5 1200	15
Babyprotect	Program used for baby clothing with can be dried approval on the label.	3 1000	70
Jeans	You may dry denim pants, skirts, shirts or jackets in this program.	4 1200	80
Energy consumption values
Programmes Capacity (kg)		Spin speed in washing machine (rpm)	Approximate amount of remaining humidity	Energy consumption value kWh
Cottonss Eco *	8 / 4	1000	60%	4,75 / 2,53
Cottons Iron dry	8	1000	60% 3,8
Synthetics cupboard dry	4	800 40%	1,8
Power consumption of the off-mode for the standart cotton programme at full load, PO (W)				0,5
Power consumption of the left-on mode for the standart cotton programme at full load, PL (W)				1,0
	"Cottons Eco programme" used at full and partial load is the standard drying programme to which the information in the label and the fiche relates, that this programme is suitable for drying normal wet Cottons laundry and that it is the most efficient programme in terms of energy consumption for Cottons.

NOTE

• Extra programs may vary according to the specifications of your machine.
• In order to receive better results from drying machine programs, your laundry should be washed with the appropriate program in your washing machine and wrung with the recommended spin speed.
• Very little dampness might remain on the shirts after the program. It is recommended that you do not leave the shirts in the drying machine.
• It is recommended to dry your delicates in a laundry bag to prevent wrinkles and damage. When the program ends, take your laundry out of the machine immediately and hang them to prevent wrinkles.

* : Energy Label standard program (EN 61121:2012) "All the filters must be cleaned prior to test series." All the values in the table are determined according to EN 61121:2012 standard. Consumption values may vary from the values in the table depending on laundry type, spin speed, ambient conditions, and changes in voltage.

5.6 Auxiliary functions Sound warning cancel

The drying machine makes sound warnings when the program is completed. If you don't want sound notifications, press the "Sound Notification" button.

When you press the sound notification button, it lights up, and the program does not make sound notifications when completed.

NOTE

- You can select this function before or after the program starts.

5.7 Warning symbols

NOTE

- Warning symbols may vary according to the specifications of your machine.

Fiber filter cleaning

When the program is completed, a warning LED lights up, which indicates that the filter has to be cleaned.

NOTE

- If the filter cleaning LED blinks, see the "Troubleshooting" chapter.

Water tank

When the program is completed, a warning LED lights up, indicating that the water tank must be emptied.

If the water tank fills up while the program is running, the warning LED starts blinking and the machine goes into stand-by. In that case, empty the water in the water tank and start the program by pressing the Start / Pause button. The warning LED turns off and the program resumes.

Loading door open

The Start/Pause LED blinks when the loading door of the drying machine is open.

5.8 End duration

You can delay the end duration of the program for up to 24 hours with the end duration function.

1. Open the loading door and place your laundry.
2. Select the drying program.
3. Press the end duration selection button and set the delay duration you want.

The end duration LED lights up. (The end duration moves continuously when you keep pressing the button).

1. Press the Start / Pause button. The end duration countdown begins. The ":" sign in the middle of the displayed delay duration blinks.

NOTE

You can add or remove laundry for the duration of the end duration. The duration displayed on the screen is the sum of the normal drying duration and the end duration. At the end of the countdown, the end duration LED turns off, drying begins, and the drying LED lights up.

Changing the end duration

If you want to change the duration during the countdown:

1. Cancel the program by pressing the On/Off button. Turn on the drying machine again by pressing the On/Off button. When your drying machine turns on for the first time, it turns on with the declaration (cotton wardrobe dryness) program.
2. Select the program you desire using the Program Selection knob.
3. Repeat the end duration operation for the duration you want.
4. Start the program by pressing the Start / Pause button.

Canceling the end duration function

If you want to cancel the end duration setting countdown and start the program right away:

1. Cancel the program by pressing the On/Off button. Turn on the drying machine again by pressing the On/Off button. When your drying machine turns on for the first time, it turns on with the declaration (cotton wardrobe dryness) program.
2. Select the program you desire using the Program Selection knob.
3. Start the program by pressing the Start / Pause button.

5.9 Starting the program

Start the program by pressing the Start / Pause button.

The Start/Pause LED and the Drying LED light up, indicating that the program has started. The ":" sign in the middle of the remaining duration begins to blink.

5.10 Child Lock

The machine features a child lock that prevents the machine's program flow from being affected when buttons are pressed during operation.

When the Child Lock is active, all buttons except the On/Off button are deactivated. To activate the child lock, press the Sound Notification button and the End Duration button simultaneously for 3 seconds.

The child lock should be deactivated to start a new program after the current program ends or to interfere with the current program. Keep the same buttons pressed for 3 seconds again to deactivate the child lock.

NOTE

• The lock LED on the screen lights up when the Child Lock is activated.
• The Child Lock deactivates when the machine is turned off and on again using the On/Off button.

A warning sound is heard when any button is pressed (except the On/Off button) or the Program Selection knob is turned while the child lock is active.

5.11 Changing the program after it is started

After the machine starts running, you can change the program you selected to dry your laundry with a different program.

1. For example, to select the Extra Dry program instead of the Iron Dryness, stop the program by pressing the Start / Pause button.
2. Turn the Program Selection knob to select the Extra Dry program.
3. Start the program by pressing the Start / Pause button.

Adding and removing laundry in stand-by mode

If you want to add or remove laundry after the drying program starts:

1. Press the Start/Pause button to take the machine into Stand-by mode. Drying operation stops.
2. Open the loading door, add or remove laundry and close the loading door.
3. Start the program by pressing the Start / Pause button.

NOTE

• The laundry adding made after the drying operation started may cause the dried laundry inside the machine to mix with the wet laundry and the laundry to remain damp after the operation ends.
• If a new program is selected by changing the position of the program selection knob while your machine is in stand-by mode, the running program ends.
• Laundry adding and removing can be repeated as much as desired during drying operation. But this process would continuously interrupt the drying operation, and so would cause the program duration to lengthen and increase energy consumption. Thus, it is recommended to add laundry before the program starts.

WARNING!

- Do not contact the inner surface of the drum when adding or removing laundry during a continuing program. The drum surface is hot.

5.12 Canceling the program

If you want to cancel the program and end the drying operation for any reason after the machine starts running, press the On/Off button.

WARNING!

As it will be extremely hot inside the machine when you cancel the program while the machine is in operation, run the ventilation program to cool it down.

5.13 Program end

When the program ends, the Final/Wrinkle Prevention, Fiber Filter Cleaning, and Water Tank Warning LEDs on the program follow-up indicator light up. The loading door can be opened and the machine becomes ready for a second run. Press the On/Off button to turn off the machine.

NOTE

• In case the laundry is not removed after the program is completed, the wrinkle prevention program that lasts 2 hours starts in order to prevent wrinkling of the laundry that remains inside the machine.
• Clean the fiber filter after each drying. (See "Fiber filter and loading door inner surface")
• Empty the water tank after each drying. (See "Emptying the water tank")

6 Maintenance and cleaning

Service life of the product extends and frequently faced problems decrease if cleaned at regular intervals.

6.1 Lint Filter / Loading Door Inner Surface

Lint and fiber released from the laundry to the air during the drying cycle are collected in the Lint Filter.

WARNING!

Always clean the lint filter and the inner surfaces of the loading door after each drying process.

NOTE

- You can clean the lint filter housing with a vacuum cleaner.

To clean the lint filter:

• Open the loading door.
• Remove the lint filter by pulling it up and open the lint filter.
• Clean lint, fiber, and cotton raveling by hand or with a soft piece of cloth.
• Close the lint filter and place it back into its housing.

A layer can build up on the filter pores that can cause clogging of the filter after using the dryer for a while. Wash the lint filter with warm water to remove the layer that builds up on the lint filter surface. Dry the lint filter completely before reinstalling it.

- Clean the entire inner surface of the loading door and loading door gasket with a soft damp cloth.

6.2 Cleaning the sensors

There are dampness sensors in the dryer that detect whether the laundry is dry or not. To clean the sensors:

• Open the loading door of the dryer.
• Allow the machine to cool down if it is still hot due to the drying process.
• Wipe the metal surfaces of the sensor with a soft cloth, dampened with vinegar and dry them.

NOTE

• Clean metal surfaces of the sensors 4 times a year.
• Do not use metal tools when cleaning metal surfaces of the sensors.

WARNING!

- Never use solvents, cleaning agents or similar substances for cleaning due to the risk of fire and explosion!

6.3 Draining the water tank

Dampness of the laundry is removed and condensed during drying process and the water that arises accumulates in the water tank. Drain the water tank after each drying cycle.

WARNING!

• Condensed water is not drinkable!
• Never remove the water tank when the program is running!

If you forget to drain the water tank, the machine will stop during the subsequent drying cycles when the water tank is full and the Water Tank warning symbol will flash. If this is the case, drain the water tank and press Start / Pause button to resume the drying cycle. To drain the water tank:

1. Remove the water tank in the drawer or container carefully.

1. Drain the water in the tank.

• If there is lint accumulation in the funnel of the water tank, clean it under running water.
• Place the water tank into its seat.

NOTE

- If the direct water draining is used as an option, there is no need to empty the water tank.

6.4 For the condenser;

NOTE

- Clean the condenser after every 30 drying cycles or once a month.

To clean the condenser:

- If a drying process has been carried out, open the door of the machine and wait until it cools down.

• Unlock the 2 condenser locks after opening the kick plate.
• Pull out the condenser.

Clean the condenser by applying pressurized water with a shower armature and wait until the water drains.

Place the condenser in its housing. Fasten the 2 locks and make sure that they are seated securely.

Close the kick plate cover.

7 Troubleshooting

Drying operation takes too long.

Fibre filter pores might be clogged. >>> Wash the filter with warm water.

Filter drawer might be clogged. >>> Clean the sponge and filter cloth (if any) in the filter drawer. (For products with a heat pump) The condenser might be blocked. >>> Wash the condenser. (For products with a condenser)

The ventilation grills in front of the machine may be closed. >>> Remove any objects in front of the ventilation grills that block air. Ventilation may be inadequate because the area the machine is installed in is too small. >>> Open the door or windows to prevent the room temperature from rising very high.

A lime layer may have accumulated on the humidity or temperature sensors. >>> Clean the humidity or temperature sensors.

Excessive amount of laundry might be loaded. >>> Do not load the drying machine excessively.

Laundry might not have been wrung adequately. >>> Perform a higher speed wringing on the washing machine.

Clothes come out damp after drying.

A program not suitable for the laundry type may have been used. >>> Check the maintenance labels on the clothes and select a program suitable for the clothes' type or use time programs as extra.

Fibre filter pores might be clogged. >>> Wash the filter with warm water.

The condenser might be blocked. >>> Wash the condenser. (For products with a condenser)

Filter drawer might be clogged. >>> Clean the sponge and filter cloth (if any) in the filter drawer. (For products with a heat pump) Excessive amount of laundry might be loaded. >>> Do not load the drying machine excessively.

Laundry might not have been wrung adequately. >>> Perform a higher speed wringing on the washing machine.

Drying machine does not turn on or program cannot be started. Drying machine does not run after it is configured.

Power plug might be unplugged. >>> Make sure the power cord is plugged in.

Loading door might be open. >>> Ensure that the loading door is properly closed.

A program might not be set or Start/Stand-by button might not be pressed. >>> Check that the program is set and it is not in Stand-by position.

Child lock may be activated. >>> Turn off the child lock.

Program terminated prematurely for no reason.

Loading door might not be closed completely. >>> Ensure that the loading door is properly closed.

There might be a power outage. >>> Press the Start/Stand-by button to start the program.

Water tank may be full. >>> Empty the water tank.

Clothes have shrunk, hardened or spoiled.

A program not suitable with the laundry type might have been used. >>> Check the maintenance labels on the clothes and select a program suitable for the clothes.

The lighting inside the drying machine does not turn on. (For models with a lamp)

Drying machine might not be turned on with the On/Off button or program might not be selected for machines without an On/Off button. >>> Make sure that the drying machine is turned on.

Lamp might be malfunctioning. >>> Contact Authorized Service to replace the lamp.

Filter cleaning warning symbol/LED is on/flashing.

Fibre filter might not be cleaned. >>> Clean the filter.

The filter slot might be clogged with lints. >>> Clean the filter slot. A layer of fluff might have accumulated clogging up the lint filter pores. >>> Wash the filter with warm water.

The condenser might be blocked. >>> Wash the condenser.

Water drips from the loading door.

Fibres might have gathered on the inner sides of the loading door and the loading door gasket. >>> Clean the inner surfaces of the loading door and the loading door gasket surfaces.

Loading door opens by itself.

Loading door might not be closed completely. >>> Push the loading door until the closing sound is heard.

Water tank warning symbol / led is on/flashing.

Water tank may be full. >>> Empty the water tank.

Water discharge hose might have collapsed. >>> If the product is connected directly to the water drain check the water discharge hose.

Steam symbol is flashing. (For the products with a steam function)

Steam tank may be empty. >>> Fill the steam tank with distilled or condensed water.

Steam programs do not start (For the products with a steam function)

Steam tank may be empty, steam tank warning icon may light up on the screen. >>> Fill the steam tank until the steam icon goes off.

Wrinkles are not removed with wrinkle removing program. (For the products with a steam function)

Excess amount of laundry may have been placed. >>> Place specified amount of laundry.

Steam application time may be selected in low level. >>> Choose a program with high amount of steam.

After completion of the program, the laundry may have stayed in the machine for a long time. >>> Take the laundry out as soon as the program finishes, and hang it out.

Laundry odour not lessened with the odour removal program. (For the products with an odour removal program)

Excess amount of laundry may have been placed. Place the specified amount of laundry.

Steam application time may be selected at a low level. Choose a program with a high amount of steam.

WARNING!

If the problem persists after following the instructions in this section, contact your vendor or an Authorized Service. Never try to repair your product yourself.

NOTE

In the event that you encounter an issue with any part of your appliance, you can request a replacement by contacting the authorized service with the appliance model number.

Operating the appliance with non-authentic parts may lead to malfunction.

The manufacturer and distributor are not liable for malfunctions resulting from the use of non-authentic parts.

8 Electrical Connection

Make sure that you have an earthed power outlet socket rated at 13 amps (minimum).

8.1 Attention!

When installed, the socket must be reachable after installation, or a separate switch (which can disconnect the two poles) must be used in the installation. Check for suitability. For a permanent connection, a master switch with at least 3mm contact clearance and a minimum 13 A rating must be used.

8.2 Electrical requirements

Before you insert the plug into the wall socket, make sure that the voltage and the frequency shown on the rating label correspond to your electricity supply. We recommend that this appliance be connected to the mains supply via a suitable switched and fused socket in a readily accessible position. Should the mains lead of the appliance become damaged or need replacing at any time, it must be replaced by a special purpose made mains lead which can only be obtained from an Authorised Service Agent.

WARNING!

This appliance must be earthed. If the fitted moulded plug is not suitable for your socket, then the plug should be cut off and an appropriate plug fitted. The moulded plug on this appliance incorporates a 13A fuse. Should the fuse need to be replaced, an ASTA approved BS1362 fuse of the same rating must be used. Do not forget to refit the fuse cover. In the event of losing the fuse cover, the plug must not be used until a replacement fuse cover has been fitted. Colour of the replacement fuse cover must be the same colour as that visible on the pin face of the plug. Fuse covers are available from any good electrical store. In order to avoid hazards, damaged supply cord should be replaced by the manufacturer, its service agent or similarly qualified people. Built-under installation: This appliance can be installed under a worktop.

WARNING!

Do not operate without the top cover fitted. Risk of injury.

IMPORTANT!

8.3 Fitting a different plug

As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals on your plug, proceed as follows:

1. Connect the green-yellow or green (earth) wire to the terminal in the plug marked 'E' or with the symbol or coloured green and yellow or green. 2. Connect the blue (neutral) wire to the terminal in the plug marked 'N' or coloured black. 3. Connect the brown (live) wire to the terminal in the plug marked 'L' or coloured red. With the alternative plugs, a 13A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt, contact a qualified electrician.

8.4 Washer/dryer combination

Do not stack washing machine on top of the tumble dryer. This would damage both appliances and guarantees would become void. It is also unsafe to stack an appliance on top of another without using a suitable and approved stacking kit obtained from the manufacturer of the appliances.

- A special stacking kit is required as an optional extra; please contact customer service.

PRODUCT FICHE
Complying Commission Delegated Regulation (EU) No 392/2012
Supplier name or trademark		BEKO
Model name		DCX83120W / DCX83120B
Rated capacity (kg)		8
Type of Tumble Dryer	Air Vented	-
	Condenser	•
Energy efficiency class (1)		B
Annual Energy Consumption (kWh) (2)		561
Type of Control	Automatic	•
	Non-automatic	-
Energy consumption of the standard cotton programme at full load (kWh)		4,75
Energy consumption of the standard cotton programme at partial load (kWh)		2,53
Power consumption of the off-mode for the standart cotton programme at full load, Po (W)		0,5
Power consumption of the left-on mode for the standart cotton programme at full load, PL (W)		1,0
The duration of the left on mode (min)		30
Standard cotton programme (3)
Programme time of the standard cotton programme at full load, Tcry (min)		142
Programme time of the standard cotton programme at partial load, Tdry1/2 (min)		80
Weighted programme time of the standard cotton programme at full and partial load ( Tt )		107
Condensation efficiency class (4)		B
Average condensation efficiency of the standard cotton programme at full load, Cdry		85%
Average condensation efficiency of the standard cotton programme at partial load, Ccry1/2		85%
Weighted condensation efficiency of the standard cotton programme at full load and partial load, Ct		85%
Sound power level for the standard cotton programme at full load (5)		66
Built-in		-

• : Yes - : No

(1) Scale from A+++ (most efficient) to D (least efficient) (2) Energy consumption based on 160 drying cycles of the standard cotton programme at full and partial load, and the consumption of the low-power modes. Actual energy consumption per cycle will depend on how the appliance is used. (3) "Cotton cupboard dry programme" used at full and partial load is the standard drying programme to which the information in the label and the fiche relates, that this programme is suitable for drying normal wet cotton laundry and that it is the most efficient programme in terms of energy consumption for cotton (4) Scale from G (least efficient) to A (most efficient) (5) Weighted average value — L _WA expressed in dB(A) re 1 pW

BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or our contact centre on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)

This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects. • Functional replacement parts to repair a product. - The costs of a Beko Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage. • Cabinet or appearance parts, including but not limited to control knobs, flaps and handles. - Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light bulbs. • Repairs necessary as a direct or indirect result of: - Accidental damage, misuse or abuse of a product. - An attempted repair of a product by anyone other than a Beko Approved Engineer (the "Engineer"). - Installation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet. - Repairs to a product operated at any time on commercial or non-residential household premises (unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work. - Damaged food, clothing or other items. - Meals taken at restaurants or from takeaways. - General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or used in commercial or non-residential domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a "second").
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee. • Where a service call has been made and the engineer finds that there is no fault with your product. • That your product has not been installed or operated in accordance with the User Instructions Booklet. • That the fault was caused by something other than faulty materials, defective components or manufacturing defects. - For missed appointments.

Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts, save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company registration number 02415578.

BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS

If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Conditions.

BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS

This 10 year guarantee relates to Beko products that feature the ProSmart Inverter Motor.

The ProSmart Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the previous section.

In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase date. You can register by first visiting Beko.co.uk/register and by following the online instructions.

Beko freestanding appliances come with a 12-month parts and labor guarantee as standard.

Beko built-in appliances come with a 12-month parts and labor guarantee as standard. This is extended to 24 months, free of charge, upon registration of the appliance. When you register your appliance for the additional guarantee, you will automatically activate the ProSmart Motor 10-year guarantee. You do not need to register twice. (beko.co.uk/guarantee-terms).

To make a claim against your Beko ProSmart Inverter Motor Guarantee (the "Guarantee"), all customer and product details must be registered with Beko plc using the procedure outlined below.

1. This extra 9 years (for freestanding appliances) or 8 years (for built-in or integrated appliances) guarantee is only effective after the expiration of the standard manufacturer's guarantee.
2. It is only valid for the ProSmart Inverter motors of selected washing machines, washer-dryers, tumble dryers, and dishwashers. It does not cover any labor charge or any other components of the product. In addition, it is only valid for one replacement of the ProSmart motor during the extra 9-year (for freestanding appliances) or 8-year (for built-in appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting beko.co.uk/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be quoted at the time of a claim being made.
5. Any repair/replacement of the ProSmart Inverter motor must only be carried out by an authorized Beko Service Agent (the "Service Agent").
6. Labor for the repair/replacement of the ProSmart Inverter motor is not included in this guarantee and is chargeable directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer's standard guarantee.
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyze your purchasing preferences. We may keep your information for a reasonable period for these purposes in accordance with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the registration process. Further details are available at http://www.beko.co.uk/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services. When you call us you may be required to input your serial number into your telephone keypad. For help please visit beko.co.uk/support/model-finder

• The product model number is printed on the Operating Instruction Booklet / User guide • The product model and serial number is printed on the Rating Label affixed to the appliance. - The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.

Model number	Serial number	Purchased from	Date of purchase

For service under guarantee or for product advice please call our Contact centre

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be levied where no fault is found, and even though your product may still be under guarantee.

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you may be required to input your serial number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.

Republic of Ireland:

01 862 3411

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411

Contact us through our website

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.