V2Analog - Unspecified AJA - Free user manual and instructions

USER MANUAL V2Analog AJA

Installation & Operation Guide

Version 1.0

Published: October 28, 2013

SDI IN Y/G LOCK USB Pb/B V2ANALOG DIGITAL TO HD/SD ANALOG CONVERTER POWER 5-20 VDC Pr/R

Table of Contents

Notices....3

Trademarks 3

Copyright 3

Contacting Support 3

Chapter 1: Introduction ......4

Features 4

Block Diagram.... 5

I/O Connections.... 5

User Controls.... 6

External DIP Switches 6

MiniConfig Control.... 6

Installation....6

Specifications 6

Chapter 2: Operation....8

Default Operational Settings.... 8

DIP Switch Settings.... 8

DIP Switch Settings Summary 9

USB Control and Setup—Using AJA MiniConfig 9

Installing MiniConfig on a Mac.... 9

Installing MiniConfig on a PC 10

Running MiniConfig.... 10

Operating MiniConfig 11

Tabbed Screens.... 12

Output Tab Screen 13

Update Tab Screen.... 14

Software Update Procedure.... 14

Info Tab Screen 15

MiniConfig Settings Summary 16

Appendix A: Safety and Compliance....17

Federal Communications Commission (FCC) Compliance Notices 17

Class B Interference Statement 17

FCC Caution 17

Canadian ICES Statement.... 17

European Union and European Free Trade Association (EFTA)

Regulatory Compliance.... 18

Declaration of Conformity.... 18

Korea KCC Compliance Statement 19

Taiwan Compliance Statement 19

Japanese Compliance Statement 19

Translated Warning and Caution Messages.... 19

Before Operation Please Read These Instructions 20

Warranty Information....27

Limited Warranty.... 27

Notices

Trademarks

AJA^® , KONA®, Ki Pro®, KUMO® and XENA® are registered trademarks of AJA Video, Inc., Ki Pro Mini™, Io Express™, Io HD™, Io™ and "Work. Flow." are trademarks of AJA Video, Inc. AirPort, Apple, the Apple logo, AppleShare, AppleTalk, FireWire, iPod, iPod Touch, Mac, and Macintosh are registered trademarks of Apple Computer, Inc. Final Cut Pro, QuickTime and the QuickTime Logo are trademarks of Apple Computer, Inc. Avid, Avid Media Composer and Avid DNxHD are trademarks of Avid Technology, Inc. All other trademarks are the property of their respective holders.

Copyright

Copyright © 2013 AJA Video, Inc. All rights reserved. All information in this manual is subject to change without notice. No part of the document may be reproduced or transmitted in any form, or by any means, electronic or mechanical, including photocopying or recording, without the express written permission of AJA Inc.

Contacting Support

When calling for support, have all information at hand prior to calling.

To contact AJA Video for sales or support, use any of the following methods:

Telephone: [phone] or +1.530.271.3190

Web: http://www.aja.com

Support Email: [e-mail]

Sales Email: [e-mail]

Chapter 1: Introduction

SDI IN Y/G LOCK USB Pb/B POWER 5-20 VDC Pr/R V2ANALOG DIGITAL TO HD/SD ANALOG CONVERTER

V2Analog is a high-quality, cost-effective digital to analog video converter that's an ideal solution for integrating analog equipment such as monitors and tape decks into digital workflows. V2Analog performs high-quality SDI digital to component or composite analog conversion at either SD or HD resolutions with a full 10-bit data path. V2Analog takes incoming SDI signals and converts to YPbPr (SMPTE/EBU N10 or Betacam levels) or RGB component outputs (HD only) or to NTSC/PAL and Y/C (S-Video) composite outputs (SD only) for complete integration into any workflow. Configuration can be set by on unit DIP switches or remotely via AJA MiniConfig software control over USB.

Features

• 10-bit AJA Digital to Analog conversion
- Low power, compact size
- HD/SD-SDI input
- YPbPr/RGB Component, Composite, S-Video output
- Configurable by DIP switches, or with AJA MiniConfig software for Mac and PC via USB
• DWP-U-R1 Power Supply Included
- 5 - year warranty

Figure 1. V2Analog Converter, Simplified Block Diagram

graph TD
    A["USB Bus for MiniConfig (connect to PC or Mac)"] --> B["Control"]
    C["HD-SDI Input"] --> D["Cable EQ"]
    D --> E["De-serializer"]
    E --> F["D/A Conversion"]
    F --> G["Y"]
    F --> H["G"]
    F --> I["Composite"]
    F --> J["Pb"]
    F --> K["B"]
    F --> L["Y"]
    F --> M["Pr"]
    F --> N["R"]
    F --> O["C"]

I/O Connections

Figure 2. V2Analog I/O Connectors

HD/SD SDI Input BNC Lock LED USB Power LED + 5VDC Power Input SDI IN LOCK USB AJA V2ANALOG DIGITAL TO HD/SD ANALOG CONVERTER POWER 5-20 VDC Y/G Pb/B Pr/R Analog Output BNCs Configuration determined by DIP switch or MiniConfig

The Lock LED near the SDI input connector indicates by color the detected signal type.

• Off indicates no input
  • Green is SD - SDI
  • Redis HD-SDI

User Controls

The V2Analog converter has two user interfaces:

• DIP switch settings
- MiniConfig via USB

The DIP switch 1 setting determines which configuration parameters the converter will use. When Off the unit is set to Local, and the DIP switch settings will be active. When On the unit is set to Remote, and will use the MiniConfig settings. MiniConfig settings are non-volatile and are retained through power cycles.

External DIP Switches

The V2Analog has a 4-switch DIP accessible through a cut-out in the bottom of the unit. For specific DIP switch setting information, see "DIP Switch Settings" on page 8.

MiniConfig Control

MiniConfig is an AJA software application used for configuring and updating the firmware of several AJA Mini-Converter products. Configuration set via MiniConfig is stored in the unit through subsequent power cycles. See "USB Control and Setup—Using AJA MiniConfig" on page 9.

Installation

Typically, V2Analog installation consists of the following:

1. Disconnect +5VDC from the converter.
2. Configure the DIP switches for the desired equipment configuration and video formats.
3. Connect video equipment to the converter BNCs
4. Apply power to the converter (AJA power supply included).

Alternatively, you can set the unit to Remote operation using DIP switch 1, connect the unit to a PC or Mac via USB, and then use MiniConfig to configure the unit. The MiniConfig application is available for download from the AJA website.

NOTE: Threaded holes (unified 4-40) located on the bottom of the unit can be used for mounting.

Specifications

Formats · 525i/625i, 1080i 50/59.94/60 Hz

• 1080p, psf 23.98/24/25/29.97/30 Hz
• 720p 50/59.94/60 Hz

Inputs · HD/SD-SDI, SMPTE-259/292, 1 x BNC

Outputs · HD component YPbPr, RGB (SMPTE-274/296), BNC

- SD component (Betacam, EBU-N10)/composite/YC (S-Video), 3 X BNC

User Controls · Configuration via USB with MiniConfig for Mac or PC

• External DIP switch
  • Control (Local/Remote)
• Component/Composite (SD only)
• Format SD only (YPbPr/YC)
• Format HD only (YPbPr/YC or RGB)
• Pedestal Present (on/off) (SD only)

Physical 5.1" x 2.4" x 1" (130 x 61 x 25 mm)

Power +5-20 VDC, 3 watts

Chapter 2: Operation

Default Operational Settings

The V2Analog converter ships from the factory with the following configuration:

- Local (DIP switch) control

- Component video output

• Y P b P r f o r m a t

- Pedestal Off

If these settings apply to your requirements, you can simply connect the video input and output signal cables and power up the unit.

For other applications, you can configure the unit using its DIP switch settings, or by using MiniConfig and a PC or Mac via USB.

DIP Switch Settings

Four DIP switches are located on the bottom of the unit. The label on the bottom of the unit identifies the functions of the switch positions. The default shipping position for these switches is Off (down). By default, DIP switch configuration is enabled, and MiniConfig control is disabled.

Use a pen-point or paper clip to change DIP switch positions.

Figure 3. DIP Switches.

DIP Switches ON OFF

Table 1. DIP Switch Setting Descriptions

SWITCH	FUNCTION	OFF (Down)	ON (Up)
1 Control	Selects Local (DIP), and blocks MiniConfig control		Selects Remote (MiniConfig), and disables DIP switches 2-4.
2	Output	Selects Component	Selects Composite + YC
3	Color Space	Selects YPbPr	Selects RGB
4 Pedestal	Selects Off Se	ects On

DIP Switch Settings Summary

SDI input formats and the DIP switch settings for various analog output formats are shown in Table 2.

Table 2. SDI Inputs, DIP Switch Settings, and Analog Output Formats

		DIP Switch Settings Notes
Input SDI Std Output Analog Format 2 3 4
525i 59.94	Composite NTSC + S-Video	ON	X	ON	Composite and S-Video are output simultaneously
525i 59.94	Composite NTSC-J + S-Video	ON	X	OFF	Composite and S-Video are output simultaneously
525i 59.94	Component YPbPr SMPTE/EBU-N10	OFF	X	OFF
525i 59.94	Component YPbPr Betacam	OFF	X	ON
525i 59.94	Component YPbPr Betacam-J	-	-	-	Only selectable via MiniConfig
625i 50	Composite PAL + S-Video	ON	X	X	Composite and S-Video are output simultaneously
625i 50	Component YPbPr SMPTE/EBU-N10	OFF	OFF	X
720p *	Component YPbPr SMPTE/EBU-N10	X	OFF	X
720p *	Component RGB	X	ON	X
1080i/p/psf *	Component YPbPr SMPTE/EBU-N10	X	OFF	X
1080i/p/psf *	Component RGB	X	ON	X
* = all supported frame rates		Note: X = don't care

USB Control and Setup—Using AJA MiniConfig

The V2Analog can usually be used right out of the box for most applications since it is designed to recognize video input formats and perform standard actions automatically by default. However you can also manually configure the V2Analog using a supplied software application for PCs and Macs called "MiniConfig." This same application can be used to update Mini-Converter firmware released by AJA.

Installing MiniConfig on a Mac

To install the application on a Mac, insert the CD supplied with the Mini-Converter into the computer, drag the "AJA MiniConfig" application for your platform (Mac or PC) to your desktop or an applications folder.

AJA MiniConfig

NOTE: Macintosh computers must be Intel-based (G5, G4 and earlier models will not work with MiniConfig).

Installing MiniConfig on a PC

To install the application on a Windows PC, insert the CD supplied with the MiniConverter into the computer, locate the "Minilnstaller" application, and then double-click it.

Figure 4. MiniConfig Setup Wizard on PC

AJA Mini Config Setup Welcome to the AJA Mini Config Setup Wizard The setup Wizard will install AJA Mini Config on your computer. Click Next to continue or Cancel to exit the Setup Wizard Back Next Cancel

A Setup Wizard will guide you through the installation. Just click Next to begin.

Answer all questions in the subsequent dialogues; when done, you will be able to locate the MiniConfig application in the AJA folder in the Programs listing.

Running MiniConfig

Connect the Mini-Converter to the PC or Mac via the supplied USB cable. Connect the external power supply (supplied) to the Mini-Converter.

NOTE: On a Mac, when the Mini-Converter is connected to the USB port, you may see an alert like that shown following. If you do, press Cancel—this alert can be ignored.

Figure 5. Mac Network Message (ignore)

A new network interface has been detected. The "AJA Mini-converter" network interface has not been set up. To set up this interface, use Network Preferences. Cancel Network Preferences...

PC Startup: To run MiniConfig on a PC, find the AJA MiniConfig in the program list and locate the AJA MiniConfig application.

Figure 6. PC MiniConfig Startup

FM Adobe FrameMaker 8 Windows Movie Maker Adobe All Programs AJA Mini Config Documentation AJA Mini Config Log Off Shut Down start Automatic Updates

Mac Startup: To run MiniConfig on a Mac, double-click the Applications folder and locate the AJA MiniConfig application. Double-click the application to launch it.

Saving Setups: A File menu at the top of the MiniConfig application menu bar allows you to Save the state of the Mini-Converter, with your current settings, to a file for later recall. This allows you to set up the converter for different applications, storing each (with Save) to a unique name for easy recall—using the Open menu item. A Revert to Factory Settings menu item similarly allows you to change the settings back to AJA's factory defaults. An Edit menu allows you to cut and paste values to/from fields, just as in other applications.

Operating MiniConfig

The MiniConfig application provides a graphic interface for viewing settings and updating software. It consists of an information area at the top that shows the available Mini-Converters attached to the computer via USB, with a graphical rendering of the selected Mini-Converter showing all the connectors and their current state.

Colored text next to the connectors indicates the signal type and what the MiniConverter is doing:

• Blue text indicates the values automatically selected
• Black text indicates values that you have manually selected
• Red text indicates the Mini-Converter is not detecting a signal or cannot negotiate with the attached device

NOTE: Configuration settings in red will change based on the attached output device as well as input signals. For improved accuracy and reliability, you should configure the Mini-Converter only when the target output device is attached and input signals are supplied at the inputs.

Screens are virtually the same on both PC and Mac, with subtle differences that reflect the general look of the platform environment.

Running Multiple Mini-Converters:

MiniConfig can manage multiple AJA Mini-Converters connected via USB—even when they are of differing types. However it only connects to one at a time. You can choose which Mini-Converter you wish to control using the pulldown menu in the upper right hand corner. If you want to configure and update multiple Mini-Converters in parallel, you can do it by running multiple instances of the MiniConfig application and have each control a different Mini-Converter.

Figure 7. MiniConfig, Video Screen

AJA Mini Config File Edit Help Port:10 (V2ANALOG) 1080i59.94 YCbCr Connected SDI In USB V2Analog D/A Y/G Pb/B Pr/B G B R 1080i59.94 RGB Connectors are labeled with the signals currently detected. Select a USB port and an attached Mini-Converter (name in parentheses) Version: 1.1 Sn DEMO1 Firmware version and serial number Output Update Info Tabbed screens Format: Component Component Color Space: RGB RGB Pedestal: On On Message showing status Connected to module

Selecting a Mini-Converter with the dropdown menu causes this application to connect to the selected converter. The graphic of Mini-Converter and text below it provides:

• Type of converter
• Firmware version
• Serial number of the unit

A status field at the bottom of the screen shows if your application is connected and communicating with the Mini-Converter.

When configuring the Mini-Converter, select it from the top pulldown, view the current settings and change any values. Changes are immediately implemented and saved to non-volatile memory, overwriting previous settings.

Tabbed Screens

The Tabs delineate control screens with groups of controls for each type of task to be performed. The controls for the actual configuration parameters are specific to each Mini-Converter type. Click on any of the tab buttons and the screen below will change to match. Each of these screens are described on the following pages.

The color "LED" near the SDI input connector indicates by color the detected signal type.

• Off indicates no input
  • Green is SD - SDI
  • Redis HD-SDI

Output Tab Screen

Click on the Output tab to view and make changes to the V2Analog Output settings.

Figure 8. MiniConfig, Output Tab Screen

AJA Mini Config File Edit Help Port:10 (V2ANALOG) 1080i59.94 YCbCr Connected SDI in USB YG PbB PrR G B R 1080i59.94 RGB V2Analog D/A Version: 1.1 Sn: DEMO1 Output Update Info Format Component Component Color Space RGB RGB Pedestal On On Connected to module

Format: Selects the desired output video format. Only applies if in SD mode. Choose from the following:

• Component
• Composite

Color Space: Selects the desired output video format color space. Only applies if in HD mode.Choose from the following:

• RGB
• YPbPr (SMPTE)
• YPbPr (Betacam)

Pedestal: Choose On or Off. Only applies if in SD mode. On puts the black level at 7.5 IRE. Off puts the black level at 0 IRE.

Update Tab Screen

Use this Update screen to view the software version currently installed on the converter or install new software.

Figure 9. MiniConfig, Update Screen

AJA Mini Config File Edit Help Port:10 (V2ANALOG) 1080I59.94 YCbCr Connected USB SDI In Y/G G Pb/B B 1080I59.94 RGB V2Analog D/A PrR R Version: 1.1 Sn: DEMO1 Output Update Info Installed: 1.1 Desired: 1.1 Update Progress: 0% Connected to module

NOTE: When discussing Mini-Converters, "Firmware" is software that will be stored in the MiniConverter's non-volatile memory and used when it is powered up. This is something different than the MiniConfig application software. The version numbers shown in the Update screen refer only to the firmware.

The following fields and control are present in this screen:

Installed: This field shows the version of the firmware currently installed inside the Mini-Converter.

Desired: This field shows the version of firmware embedded in the MiniConfig application which you can install into the Mini-Converter by clicking the Update button.

Update: This button initiates a software update operation loading the "Desired" version of firmware into the Mini-Converter's non-volatile memory.

Progress: This indicator bar shows the progress of software being installed.

Software Update Procedure

1. Check the AJA website for new MiniConfig software for your Mini-Converter. If new software is found, download it and uncompress the file archive (zip). Here is the URL to use when checking:

http://www.aja.com/en/products/mini-converters/mini-config-software/

1. Connect the Mini-Converter to a Mac or PC via a USB port on the computer and run the new MiniConfig software just downloaded.

2. Click on the Update tab screen.

3. Check the Installed version level against the Desired version level. If the Desired is newer, then click the Update button to download the new firmware to the MiniConverter; progress will be shown via the "Progress" thermometer bar. When you click Update, MiniConfig will provide a dialog asking you to confirm that you really want to update the firmware (see Figure 10).

Figure 10. Firmware Update Confirmation

Update Converter Are you sure you want to update Converter firmware? This may take up to 4 minutes to complete. Do not unplug Converter during this operation. OK Cancel

Info Tab Screen

This screen provides basic information about the Mini-Converter. This information is mostly useful when calling AJA Support for service or technical support.

Figure 11. MiniConfig, Info Screen

AJA Mini Config File Edit Help Port:10 (V2ANALOG) 1080i59.94 YCbCr Connected USB V2Analog D/A SyI In YG G Pb/B B 1080i59.94 RGB Pr/R R Version: 1.1 Sn: DEMO1 Output Update Info Name: V2ANALOG Type: V2ANALOG Assembly: DEMO1 Serial Number: DEMO1 Set Name Connected to module

Name: This field allows you to give your Mini-Converter a name. This may be useful if you have several Mini-Converters attached to a Mac/PC via USB so you can distinguish one of them easily (especially if they're the same model).

Type: This is the factory set model name of the Mini-Converter.

Assembly: This is the factory assembly number.

Serial Number: This is the factory set unique serial number of your unit. If you ever call AJA Support for service, you may be asked for this number.

MiniConfig Settings Summary

SDI input formats and the MiniConfig settings for various analog output formats are shown in Table 2

Table 3. SDI Inputs, MiniConfig Settings, and Analog Output Formats

		MiniConfig Controls Notes
Input SDI Std	Output Analog Format	Format	Color Space	Pedestal
525i 59.94	Composite NTSC + S-Video	Composite	X	On	Composite and S-Video are output simultaneously
525i 59.94	Composite NTSC-J + S-Video	Composite	X	Off	Composite and S-Video are output simultaneously
525i 59.94	Component YPbPr SMPTE/EBU-N10	Component	YPbPr (SMPTE)	X
525i 59.94	Component YPbPr Betacam	Component	YPbPr (Betacam)	On
525i 59.94	Component YPbPr Betacam-J	Component	YPbPr (Betacam)	Off	Only selectable via MiniConfig
625i 50	Composite PAL + S-Video	Composite	X	X	Composite and S-Video are output simultaneously
625i 50	Component YPbPr SMPTE/EBU-N10	Component	YPbPr (SMPTE)	X
720p *	Component YPbPr SMPTE/EBU-N10	X	YPbPr (SMPTE)	X
720p *	Component RGB	X	RGB	X
1080i/p/psf *	Component YPbPr SMPTE/EBU-N10	X	YPbPr (SMPTE)	X
1080i/p/psf *	Component RGB	X	RGB	X
* = all supported frame rates		Note: X = don't care

Appendix A: Safety and Compliance

Federal Communications Commission (FCC) Compliance Notices

Class B Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15, Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Canadian ICES Statement

Canadian Department of Communications Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio-noise emissions from a digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications. This Class B digital apparatus complies with Canadian ICES-003.

European Union and European Free Trade Association (EFTA) Regulatory Compliance

This equipment may be operated in the countries that comprise the member countries of the European Union and the European Free Trade Association. These countries, listed in the following paragraph, are referred to as The European Community throughout this document:

AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, UNITED KINGDOM, ICELAND, LICHTENSTEIN, NORWAY, SWITZERLAND

Declaration of Conformity

Marking by this symbol indicates compliance with the Essential Requirements of the EMC Directive of the European Union 2004/108/EC.

This equipment meets the following conformance standards:

Safety CB- IEC 60065:2001 + A1:2005

NRTL - UL 60065:2003 R11.06, CSA C22.2 NO. 60065:2003 + A1:06

GS - EN 60065:2002 + A1

Additional licenses issued for specific countries available on request.

Emissions EN 55103-1: 1996

EN61000-3-2:2006, EN61000-3-3:1995 +A1:2001 +A2:2005

Immunity EN 55103-2: 1996

EN61000-4-2:1995 + A1:1999 + A2:2001, EN61000-4-3:2006, EN61000-4-4:2004,

EN 61000-4-5: 2005, EN 610004-6:2007, EN61000-4-11:2004

The product is also licensed for additional country specific standards as required for the International Marketplace.

Warning!

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take appropriate measures.

Korea KCC Compliance Statement

Taiwan Compliance Statement

This is a Class B product based on the standard of the Bureau of Standards, Metrology and Inspection (BSMI) CNS 13438, Class B.

Japanese Compliance Statement

2. Class B ITE

This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.

Translated Warning and Caution Messages

The following caution statements, warning conventions, and warning messages apply to this product and manual.

Warning Symbol

Caution Symbol

Before Operation Please Read These Instructions

Warning!

Read and follow all warning notices and instructions marked on the product or included in the documentation.

Do not use this device near water and clean only with a dry cloth.

Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

Since the Mains plug is used as the disconnection for the device, it must remain readily accessible and operable.

Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the device.

Unplug this device during lightning storms or when unused for long periods of time.

Refer all servicing to qualified service personnel. Servicing is required when the device has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the device, the device has been exposed to rain or moisture, does not operate normally, or has been dropped.

This device is a Class B product. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to take whatever measures may be necessary to correct the interference at their own expense.

Do not open the chassis. There are no user-serviceable parts inside. Opening the chassis will void the warranty unless performed by an AJA service center or licensed facility.

Warranty Information

Limited Warranty

AJA Video warrants that this product will be free from defects in materials and workmanship for a period of five years from the date of purchase. If a product proves to be defective during this warranty period, AJA Video, at its option, will either repair the defective product without charge for parts and labor, or will provide a replacement in exchange for the defective product.

In order to obtain service under this warranty, you the Customer, must notify AJA Video of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. The Customer shall be responsible for packaging and shipping the defective product to a designated service center nominated by AJA Video, with shipping charges prepaid. AJA Video shall pay for the return of the product to the Customer if the shipment is to a location within the country in which the AJA Video service center is located. Customer shall be responsible for paying all shipping charges, insurance, duties, taxes, and any other charges for products returned to any other locations.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. AJA Video shall not be obligated to furnish service under this warranty a) to repair damage resulting from attempts by personnel other than AJA Video representatives to install, repair or service the product, b) to repair damage resulting from improper use or connection to incompatible equipment, c) to repair any damage or malfunction caused by the use of non-AJA Video parts or supplies, or d) to service a product that has been modified or integrated with other products when the effect of such a modification or integration increases the time or difficulty of servicing the product.

THIS WARRANTY IS GIVEN BY AJA VIDEO IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. AJA VIDEO AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AJA VIDEO'S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER AJA VIDEO OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.