PANASONIC KX-TG8013E - Telephony

KX-TG8013E - Telephony PANASONIC - Free user manual and instructions

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Product Type Digital Cordless Phone
Model KX-TG8013E (3 handsets)
Dimensions (Base Unit) 44 mm × 143 mm × 107 mm
Dimensions (Handset) 155 mm × 48 mm × 34 mm
Dimensions (Charger) 51 mm × 75 mm × 88 mm
Weight (Base Unit) Approx. 140 g
Weight (Handset) Approx. 130 g
Weight (Charger) Approx. 60 g
Power Supply 220–240 V AC, 50 Hz
Power Consumption (Base) Standby: approx. 2.1 W, Max: approx. 6.0 W
Power Consumption (Charger) Standby: approx. 1.0 W, Max: approx. 5.4 W
Battery Type Ni-MH AAA (R03) rechargeable, 2 per handset
Battery Life (Continuous) Up to 14 hours
Battery Life (Standby) Up to 240 hours (10 days)
Frequency Range 1.88 GHz – 1.90 GHz
Number of Channels 120 Duplex Channels
Caller ID Compatible (requires subscription)
Phonebook Capacity 200 entries per handset
Intercom Between handsets in same radio cell
Speakerphone Yes, handsfree operation
Key Lock Prevents accidental dialing
Care Instructions Wipe with soft moist cloth; do not use benzine, thinner, or abrasive powder
Safety Features Overload protection, battery polarity warning, power failure backup (use corded phone)
Optional Accessories DECT repeater (KX-A272), additional handset (KX-TGA800E)
Warranty 12 months (conditions apply)

Frequently Asked Questions - KX-TG8013E PANASONIC

How do I register a new handset to the base unit?
Press middle soft key → select Registration → choose a base unit number. On the base unit, press and hold the locator button for 5 seconds. Then enter the base PIN (default 0000) on the handset within 90 seconds.
Why is the handset showing 'No link to base'?
The handset has lost communication. Move closer to the base unit. Unplug the base unit's AC adaptor, wait a few seconds, then reconnect. If the issue persists, re-register the handset.
Can I use regular alkaline batteries?
No. Only use rechargeable Ni-MH AAA (R03) batteries. Using alkaline or manganese batteries will trigger an error message and may damage the unit.
How do I set the date and time?
Press the middle soft key → select Time SettingsSet Date & Time. Enter the date in DDMMYY format and time in HHMM format. Press OK to save.
Why doesn't the handset ring during night mode?
Night mode silences the ringer for outside calls during a set period. To allow certain callers to ring through, assign them to a category and enable bypass in night mode settings.
How do I transfer a call to another handset?
During an outside call, press [INT] to put the call on hold, then dial the target handset number. When the other party answers, press OFF to transfer, or press [3] to establish a conference call.
What does 'Memory Full' mean?
The phonebook memory is full (max 200 entries). Delete old entries by going to Phonebook → select entry → Erase → confirm.
How can I prevent other handsets from joining my call?
Enable Call Privacy during a call by pressing the center soft key → select Privacy → choose On. This disables call sharing.
What should I do if liquid spills on the handset?
Immediately disconnect the AC adaptor and telephone line cord, remove the batteries, and let all parts dry for at least 3 days. Do not use microwave ovens to speed drying.
How do I reset the base unit PIN if I forget it?
Press the middle soft key → select Base Unit SetupBase Unit PIN. Enter the code [★][7][0][0][0] to bypass the old PIN, then set a new 4-digit PIN.

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USER MANUAL KX-TG8013E PANASONIC

Operating Instructions

Digital Cordless Phone

Model No. KX-TG8011E

KX-TG8012E

KX-TG8013E

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natural_image Line drawing of a mobile phone with a keypad and base (no text or symbols)

Model shown is KX-TG8011.

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This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

Charge the batteries for about 7 hours before initial use.

Please read these operating instructions before using the unit and save them for future reference.

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Table of Contents

Introduction

Product information 3

Accessory information....4

For your safety 6

Important safety instructions ..... 7

For best performance ..... 7

Preparation

Controls....10

Display....11

Connections 12

Battery installation and replacement . 13

Battery charge....13

Screen saver mode ..... 14

Wall mounting 14

Symbols used in these operating

instructions 15

Turning the power on/off ..... 15

Setting up the unit before use ..... 15

Making/Answering Calls

Making calls....17

Answering calls 18

Useful features during a call ..... 18

Key lock. 19

Phonebook

Handset phonebook 20

Copying phonebook entries.....22

Programming

Programmable settings ..... 23

Special instructions for programmable settings 26

Registering a unit 28

Caller ID Service

Using Caller ID service ..... 31

Caller list 32

Voice Mail Service

Voice mail service 33

Intercom/Locator

Intercom 34

Transferring calls, conference calls. . 34

Handset locator 35

Useful Information

Character entry.... 36

Error messages 38

Troubleshooting 39

Specifications 43

Conditions of guarantee ..... 44

Index

Index. 45

Introduction

Product information

Thank you for purchasing a Panasonic digital cordless phone.

Important:

- The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG8011E/KX-TG8012E/KX-TG8013E

General information

  • This equipment is designed for use on the U.K. and Republic of Ireland analogue telephone network.
  • In the event of problems, you should contact your equipment supplier in the first instance.

Declaration of Conformity:

- Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de

Contact to Authorised Representative:

Panasonic Testing Centre

Panasonic Marketing Europe GmbH

Winsbergring 15, 22525 Hamburg, Germany

Model composition

KX-TG8011 series

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natural_image Illustration of three identical mobile phone models on stands (no text or symbols)

● Model shown is KX-TG8013.

Model No.Base unit Handset
Part No. Part No. Quantity
KX-TG8011 KX-TG8011 KX-TGA800 1
KX-TG8012 KX-TG8011 KX-TGA800 2
KX-TG8013 KX-TG8011 KX-TGA800 3

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Introduction

Accessory information

Supplied accessories

No.Accessory item/Part numberQuantity
KX-TG8011KX-TG8012KX-TG8013
1ACadaptor for base unit/PQLV207EU (PQLV207E)111
2Telephone line cord/PQJA87S (for U.K.)111
3Rechargeable batteries *1246
4Handset cover *2123
5Charger/PNLC1001YG — 1 2
6ACadaptor for charger/PQLV209EU (PQLV209E)12

*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.


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Additional/replacement accessories

Please contact your nearest Panasonic dealer for sales information.

No. Accessory item Model number
1DECT repeater KX-A272

Replacement battery information:

  • Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic rechargeable batteries (Model No. P03P or HHR-4MRE).
  • Replacement batteries may have a different capacity from that of the supplied batteries.

Introduction

Expanding your phone system

You can expand your phone system by registering optional handsets (6 max.) to a single base unit.

- Optional handsets may be a different colour from that of the supplied handsets.

Handset (optional): KX-TGA800E

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Sales and support information

Customer Care Centre

●For customers within the U.K.: 0844 844 3898
●For customers within the Republic of Ireland: 01289 8333
- Visit our website for product information: www.panasonic.co.uk
•E-mail: customer.care@panasonic.co.uk

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Direct Sales at Panasonic U.K.

  • Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).
  • Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk
  • Most major credit and debit cards accepted.
  • All enquiries transactions and distribution facilities are provided directly by Panasonic U.K. Ltd.
  • It couldn't be simpler!
  • Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details.

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Introduction

For your safety

To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product.

WARNING

Power connection

  • Use only the power source marked on the product.
  • Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
  • Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
  • Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.
    ● Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact an authorised service centre.
    ● Never touch the plug with wet hands. Danger of electric shock exists.

Installation

  • To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.
  • Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms.

Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

Operating safeguards

● Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.
- Do not disassemble the product.
- Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

Medical

  • Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).)
  • Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and relocation

  • Never install telephone wiring during an electrical storm.
  • Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.

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Introduction

● Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
- Use caution when installing or modifying telephone lines.
●The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
- This product is unable to make calls when:
- the handset batteries need recharging or have failed.
- there is a power failure.
– the key lock feature is turned on.

Battery

  • We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size.
  • Do not mix old and new batteries.
  • Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
  • Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns.
  • Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual.
  • Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these

instructions may cause the batteries to swell or explode.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

  1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
  3. Do not use the telephone to report a gas leak in the vicinity of the leak.
  4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

  • For maximum coverage and noise-free communications, place your base unit:
    – at a convenient, high, and central location with no obstructions

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Introduction

between the handset and base unit in an indoor environment.

  • away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones.
  • avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).
  • Coverage and voice quality depends on the local environmental conditions.
  • If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Environment

  • Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors.
    ●The product should be kept free from excessive smoke, dust, high temperature, and vibration.
    ● The product should not be exposed to direct sunlight.
  • Do not place heavy objects on the power cord or top of the product.
  • When you leave the product unused for a long period of time, unplug the product from the power outlet.
  • The product should be kept away from heat sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is less than 0 °C or greater than 40 °C. Damp basements should also be avoided.
    ● The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

- Operating the product near electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

  • Wipe the outer surface of the product with a soft moist cloth.
  • Do not use benzine, thinner, or any abrasive powder.

Notice for product disposal, transfer, or return

- This product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product.

Information for Users on Collection and Disposal of Old Equipment and used Batteries

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These symbols (①, ②, ③) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.

Introduction

By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling.

For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased the items.

Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

For business users in the European Union

If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.

Information on Disposal in other Countries outside the European Union

These symbols (①, ②, ③) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.

Note for the battery symbol

This symbol (②) might be used in combination with a chemical symbol (③). In this case it complies with the requirement set by the Directive for the chemical involved.

Preparation

Controls

Base unit
PANASONIC KX-TG8013E - Controls - 1

natural_image Illustration of a device with labeled parts (1 and 2), no text or symbols present.

①Charge contacts
②[•]) (Locator)

Handset
Diagram of a mobile phone with numbered parts for identification and positioning reference.

①Speaker
②Soft keys
③[\~] (Talk)
④【◀】(Speakerphone)
⑤Dial keypad
6[R/∅]
R: Recall/Flash
④: Alarm shortcut key
⑦Charge indicator
Ringer indicator
⑧Receiver
⑨Display
⑩[×①] (Off/Power)
① Navigator key ([▲]/[▼]/[◄]/[►])
(Volume: [▲]/[▼])
⑫ [C/⊗] (Clear/Mute)
⑬[INT] (Intercom)
⑭Microphone
⑮Charge contacts

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing [▲], [▼], [◀], or [▶].

To adjust the receiver or speaker volume, press [▲] to increase the volume, or press [▼] to decrease the volume repeatedly while talking.

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Volume down

▶]

Soft keys

The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.

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Preparation

Display
Handset display items

Item Meaning
Within range of a base unitWhen flashing:Handset is searching for base unit.(page 41)
Handset is accessing base unit. (intercom, paging, changing base unit settings, etc.)
Handset is on an outside call.
Missed call *1 (page 31)
Battery level
Alarm is on. (page 26)
Voice enhancer is set.(page 19)
Call privacy mode is on.(page 19)
Ringer volume (page 23) is off.
Night mode is on.(page 27)
[1] Handset number(standby display setting, page 24)
-1- Base unit number(standby display setting, page 24)
New voice mail message received.*2(page 33)
IN USE Someone is using the line.

*1 Caller ID subscribers only *2 Voice mail subscribers onl

When in standby mode, pressing the middle soft key reveals the handset's top-menu. From here you can access various features and settings.

Icon Feature
Caller List
Ringer Setup
TimeSettings
Handset Setup
Base Unit Setup
Display Setup

Soft key icons

IconAction
Returns to the previous screen.
Displays the menu.
OKAccepts the current selection.
Displays a previously dialled phone number.
Opens the phonebook.
Displays the phonebook search menu.
Turns the key lock feature off. (page 19)
1/AV?Selects a character entry mode.
PInserts a dialling pause.
XErases the selected item.
No function

Preparation

Connections

Connect the AC adaptor cord (1) by pressing the plug firmly (2). Connect the telephone line cord until it clicks into the base unit and telephone line jack (3).

Base unit

  • Use only the supplied Panasonic AC adaptor PQLV207E.
  • Use only the supplied telephone line cord. Using another telephone line cord may not allow the unit to work properly.

To telephone line (220-240 V AC, 50 Hz) ③ ① ② Hook

Charger

Available for: KX-TG8012/KX-TG8013

- Use only the supplied Panasonic AC adaptor PQLV209E.

① (Hooks) (220-240 V AC, 50 Hz)

Note:

  • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
    ●The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

During a power failure

The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities.

If you subscribe to a DSL/ADSL service

Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

– noise is heard during conversations.
- Caller ID features do not function properly.

Telephone line cord DSL/ADSL → To telephone filter line

Preparation

Battery installation and replacement

Important:

- Use the supplied rechargeable batteries (Part No. HHR-55AAAB).

- When installing the batteries: - Wipe the battery ends (⊕, ⊖) with a dry cloth. - Avoid touching the battery ends (⊕, ⊖) or the unit contacts. - Confirm correct polarities (⊕, ⊖).

- When replacing the batteries: - USE ONLY rechargeable Ni-MH batteries AAA (R03) size. - Do NOT use Alkaline/Manganese/Ni-Cd batteries. - We recommend using the Panasonic rechargeable batteries noted on page 4, 7.

1 Firmly press the notch on the handset cover and slide it in the direction of the arrow.

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2 Insert the batteries negative ( ) end first. Close the handset cover.

Rechargeable Ni-MH ONLY

Important:

- If the handset does not automatically turn on after installing/replacing batteries, press [✗①] for about 1 second, or place the handset on the base unit or charger.

Note:

- When replacing batteries, remove the old batteries.

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natural_image Illustration of hands holding a handheld electronic device with an arrow pointing to the internal components (no text or symbols visible)

Battery charge

Place the handset on the base unit or charger for about 7 hours before initial use.

- While charging, "Charging" is displayed and the charge indicator on the handset lights up. When the batteries are fully charged, "Charge Completed" displays. The charge indicator stays lit even after the batteries are fully charged.

Base unit Charger
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*1 KX-TG8012/KX-TG8013

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Preparation

Note:

  • It is normal for the handset to feel warm during charging.
  • If you want to use the unit immediately, charge the batteries for at least 15 minutes.
  • Clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity.

Battery level

Battery icon Battery level
High
Medium
LowWhen flashing:Needs charging.

Panasonic Ni-MH battery performance (supplied batteries)

Operation Operating time
In continuous use 14 hours max.
Not in use (standby)240 hours (10 days) max.

Note:

  • It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use).
  • Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby).
  • Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries.

●The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours.

Screen saver mode

The backlight goes dark when on a call or turns off completely after 1 minute of inactivity if the handset is not on the base unit or charger.

Activate the handset display again by:
- pressing [◀] or [▶] when on a call.
- pressing [✗①] at all other times.

Wall mounting

Base unit
85 mm Screws (Not supplied) Hook

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Preparation

Charger

Available for: KX-TG8012/KX-TG8013

25.4 mm Screws (Not supplied) Hooks

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Symbols used in these operating instructions

Symbol Meaning
【】The words in the brackets indicate button names on the handset and base unit.Example:Unit keys: [↖], [↖○]
→Proceed to the next operation.
“ ” The words in quotations indicate the menu on the display.Example:“Auto Talk”
Symbol Meaning
[▼]/[▲]:“ ”Press [▼] or [▲] to select the words in quotations.Example: [▼]/[▲]: “off”

Turning the power on/off

Power on

Press [✗①] for about 1 second.

Power off

Press [✗①] for about 2 seconds.

Setting up the unit before use

Display language

1 (middle soft key) → OK →
2 [▼]/[▲]: "Display Setup" → OK
3 [▼]/[▲]: "Select Language" → OK
4 [▼]/[▲]: Select your desired language. → OK → [✗①]

Note:

- If you select a language you cannot read: [✗①] → 📄 → ⬤ → OK → [▼] 2 times → OK → [▼] 4 times → OK → [▼]/[▲]: Select your desired language. → OK → [✗①]

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Preparation

Date and time

1 OK (middle soft key) → 📞 →
2 [▼]/[▲]: "Time Settings" → OK
3 [▼]/[▲]: "Set Date & Time" → OK
4 Enter the current date, month, and year. Example: 15 July, 2009 [1][5] [0][7] [0][9]
5 Enter the current hour and minute. Example: 9:30 [0][9] [3][0]

- You can select 24-hour or 12-hour clock format ("AM" or "PM") by pressing [★].

6 OK → [×①]

Note:

  • To correct a digit, press [◀] or [▶] to move the cursor to the digit, then make the correction.
  • The date and time may be incorrect after a power failure. In this case, set the date and time again.

Making/Answering Calls

Making calls

1 Lift the handset and dial the phone number.

- To correct a digit, press [C/∅].

2 [\~]

3 When you finish talking, press [✗①] or place the handset on the base unit or charger.

Using the speakerphone

1 Dial the phone number, and press 【✿】.

- Speak alternately with the other party.

2 When you finish talking, press [✗①].

Note:

- For best performance, use the speakerphone in a quiet environment.

- To switch back to the receiver, press [\~].

Adjusting the receiver or speaker volume

Press [▲] or [▼] repeatedly while talking.

Making a call using the redial list

The last 10 phone numbers dialled are stored in the redial list (each 24 digits max.).

1 (right soft key)

2 [▼]/[▲]: Select the desired phone number.

3 [\~]

Editing/erasing/storing

1 (right soft key)

2 [▼]/[▲]: Select the desired phone number. →

3 Proceed with the desired operation.

■Editing a number before calling:

[▼]/[▲]: "Edit and Call" →

OK → Press [◀] or [▶] to

move the cursor. → Edit the number. → [\~]

■Erasing a number:

[▼]/[▲]: Select "Erase" or "Erase All". → OK →

[▼]/[▲]: "Yes" → OK → [✗①]

■Storing a number to the phonebook:

[▼]/[▲]: "Add Phonebook" →

OK → To store the name, continue from step 3, "Adding entries", page 20.

Note:

- When editing:

- To erase a number, place the cursor on the number, then press [C/∅].

- To insert a number, place the cursor to the right of where you want to insert the number, then press the appropriate dial key.

Pause (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 22).

Example: If you need to dial the line access number "0" when making outside calls with a PBX:

1 [0] → P

2 Dial the phone number. → [\~]

Note:

- A 3 second pause is inserted each time P is pressed. Repeat as needed to create longer pauses.

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Making/Answering Calls

Answering calls

When a call is being received, the ringer indicator on the handset flashes.

1 Lift the handset and press [◀] or [◀] when the unit rings.

- You can also answer the call by pressing any dial key from [0] to [9], [★], or [#]. (Any key answer feature)

2 When you finish talking, press 【✗①】or place the handset on the base unit or charger.

Auto talk

You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press [\~]. To turn this feature on, see page 24.

Adjusting the handset ringer volume

Press [▲] or [▼] repeatedly to select the desired volume while the handset is ringing for an incoming call.

Note:

- You can also program the handset ringer volume beforehand (page 23).

Useful features during a call

Mute

While mute is turned on, you can hear the other party, but the other party cannot hear you.

1 Press [C/☒] during conversation.

2 To return to the conversation, press [C/∅] again.

Recall/flash

[R/∅] allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services.

Note:

- To change the recall/flash time, see page 24.

For call waiting or Call Waiting Caller ID service users

To use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company.

This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone.

If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller's information is displayed after you hear the call waiting tone on the handset.

1 Press [R/∅] to answer the 2nd call.

2 To switch between calls, press [R/] .

Note:

- Please contact your service provider/telephone company for details and availability of this service in your area.

Handset voice enhancer

This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand.

1 Press ☐ during a call.

2 [▼]/[▲]: "Voice Enhancer" → OK

Making/Answering Calls

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3 [▼]/[▲]: Select "Off", "High Tone" or "Low Tone". → OK

Note:

  • When this feature is turned on, 🔔 is displayed.
  • Depending on the condition and quality of your telephone line, this feature may emphasise existing line noise. If it becomes difficult to hear, turn this feature off.
    ● This feature is not available while using the speakerphone.

Call share

This feature allows you to join an existing outside call. To join the conversation, press [\~] when the other handset is on an outside call.

Call privacy

Call privacy allows you to prevent other users from joining your conversations with outside callers. To allow other users to join your conversations, leave this feature off. The default setting is "Off".

1 Press ☐ during an outside call.

2 [▼]/[▲]: "Privacy" → OK

3 [▼]/[▲]: Select the desired setting. → OK

- When this feature is turned on, is displayed.

Note:

- This feature will turn off after you hang up the call.

Key lock

The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on.

To turn key lock on, press ☐ (middle soft key) for about 3 seconds.

  • r0 is displayed.
  • To turn key lock off, press -0 (middle soft key) for about 3 seconds.

Note:

- Calls to emergency numbers cannot be made until key lock is turned off.

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Phonebook

Handset phonebook

The phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers, assign each phonebook entry to the desired category.

Adding entries

1 (left soft key) →

2 [▼]/[▲]: "New Entry" → OK

3 Enter the party's name (16 characters max.). → OK

- You can change the character entry mode by pressing 1/A/? (page 36)

4 Enter the party's phone number (24 digits max.). → OK

5 [▼]/[▲]: Select the desired category. → OK 2 times

- To add other entries, repeat from step 3.

6 [×①]

Categories

Categories can help you find entries in the phonebook quickly and easily. When adding an entry to the phonebook, you can assign it to the desired category. You can change the names of categories assigned for phonebook entries ("Friends", "Family", etc.) and then search for phonebook entries by category. Additional category features are available for Caller ID subscribers (page 31).

Changing category names

1 (left soft key) →

2 [▼]/[▲]: "Category" → OK

3 [▼]/[▲]: Select the desired category. → OK

4 [▼]/[▲]: "Category Name" → OK

5 Edit the name (10 characters max.; page 36). → OK → [✗①]

Finding and calling a phonebook entry

Scrolling through all entries

1 (left soft key)

2 [▼]/[▲]: Select the desired entry.

- You can scroll through the phonebook entry by pressing and holding [▼] or [▲].

3 [\~]

Searching by first character (using a dial key)

1 (left soft key)

2 Press the dial key ([0] to [9]) which contains the character you are searching for (page 36).

- Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key.

- If there is no entry corresponding to the character you selected, the next entry is displayed.

● To change the character entry mode:

$$ \begin{array}{c}\text { } \rightarrow [ \nabla ] / [ \blacktriangle ]: \text { "Index }\\text { Search" } \rightarrow \text { OK } \rightarrow\end{array} $$

$$ \begin{array}{l} \text { [▼] / [▲]: Select the character } \ \text { entry mode. } \longrightarrow \boxed {\mathrm{OK}} \end{array} $$

3 [▼]/[▲]: Scroll through the phonebook if necessary.

4 [\~]

Phonebook

Searching by category

1 (left soft key) →

2 [▼]/[▲]: "Category Search" → OK

3 [▼]/[▲]: Select the desired category. → OK

- If you select "A11", the unit ends the category search.

4 [▼]/[▲]: Scroll through the phonebook if necessary.

5 [\~]

Editing entries

1 Find the desired entry (page 20). →
2 [▼]/[▲]: "Edit" → OK
3 Edit the name if necessary (16 characters max.; page 36). → OK
4 Edit the phone number if necessary (24 digits max.). → OK
5 [▼]/[▲]: Select the desired category. → OK 2 times → [✗①]

Erasing entries

Erasing an entry

1 Find the desired entry (page 20).
2 [▼]/[▲]: "Erase" → OK
3 [▼]/[▲]: "Yes" → OK → [×①]

Erasing all entries

1 (left soft key) →
2 [▼]/[▲]: "Erase All" → OK
3 [▼]/[▲]: "Yes" → OK
4 [▼]/[▲]: "Yes" → OK → [×①]

One touch dial

Assigning an entry in the phonebook to a one touch dial key

Dial keys [1] to [9] can each be used as a one touch dial key, allowing you to dial a number from the phonebook by simply pressing a dial key.

1 Find the desired entry (page 20).
2 [▼]/[▲]: "One Touch Dial" → OK
3 [▼]/[▲]: Select the desired dial key number. → OK

- Where a dial key is already being used for one touch dialling, “*” is displayed next to the dial key number. If you select this dial key, you can overwrite the previous assignment.

4 OK → [✗①]

Making a call using a one touch dial key

1 Press and hold the desired one touch dial key ([1] to [9]).

- You can view other one touch dial assignments by pressing [▼] or [▲].

2 [\~]

Cancelling a one touch dial assignment

1 Press and hold the desired one touch dial key ([1] to [9]). → OK
2 [▼]/[▲]: "Yes" → OK → [✗①]

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Phonebook

Chain dial

This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually.

1 During an outside call, press 📄.
2 [▼]/[▲]: Select the desired entry.
3 Press OK to dial the number.

Note:

- When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press P to add pauses after the number and PIN as necessary (page 17).

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Copying phonebook entries

You can copy phonebook entries to the phonebook of another compatible Panasonic handset.

Note:

- Category settings for phonebook entries are not copied.

Copying an entry

1 Find the desired entry (page 20). →
2 [▼]/[▲]: "Copy" → OK
3 Enter the handset number you wish to send the phonebook entry to.

  • When an entry has been copied, "Completed" is displayed.
  • To continue copying another entry: [▼]/[▲]: "Yes" → OK → Find the desired entry. →

OK

4 [×①]

Copying all entries

1 (left soft key) →
2 [▼]/[▲]: "Copy All" → OK

3 Enter the handset number you wish to send the phonebook entry to.

- When all entries have been copied, "Completed" is displayed.

4 [×①]

Programming

Programmable settings

You can customise the unit by programming the following features using the handset.

Programming by scrolling through the display menus

1 (middle soft key)
2 Select the desired top-menu by pressing [▼], [▲], [◀], or [▶]. → OK
3 Press [▼] or [▲] to select the desired item in sub-menu 1. → OK • In some cases, you may need to select from sub-menu 2. → OK
4 Press [▼] or [▲] to select the desired setting. → OK
- This step may vary depending on the feature being programmed.
- To exit the operation, press [✗①].

Note:

  • For other top-menus, please refer to each chapter.
  • In the following table, < > indicates the default settings.
    ●The current item or setting is highlighted on the display.
Top-menuSub-menu 1Sub-menu 2Page
Handset SetupTime Settings Set t Date & Time^*1 16
Memo Alarm 26
Time Adjustment^*1 26
Ringer Setup Ringer Volume
Ringtone^*2,*3
Night Mode 27
■Start/End<23:00/06:00>
■On/Off
■Ring Delay<60 sec.>
■Select Category

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Programming

Top-menuSub-menu 1Sub-menu 2Page
Handset SetupDisplay Setup Wallpaper
Display Colour
Standby Display*4
LCD Dimming*5
Select Language15
Contrast
Registration Register H.set (Register handset)28
Select Base29
Keytones*6
Auto Talk*718
Base Unit Setup*1Recall/Flash*8<100 msec.>18
Base Unit PIN<0000>28
Repeater Mode30

*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
*2 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.
*3 The preset melodies in this product are used with permission of © 2007 Copyrights Vision Inc.
*4 "Off": Displays the current date and time only. "Handset Number": Displays the handset number such as "[1]". "Base Number": Displays the base unit number such as "-1-".
*5 This feature allows the handset to switch itself to dimmed backlight mode after being placed on the base unit or charger.
- “On”: Backlight is dimmed. - “Off”: Backlight turns off after 10 seconds of charging.
*6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones.

TG8011E(c).book Page 25 Tuesday, Junc 23, 2009 8:50 AM Programming *7 If you subscribe to a Caller ID service and want to view the caller's information after lifting up the handset to answer a call, turn off this feature. *8 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333 25

Programming

Special instructions for programmable settings

Memo alarm

An alarm sounds at the set time for 3 minutes. A text memo can also be displayed for the alarm. A total of 3 separate alarm times can be programmed for each handset. You can set one of 2 different alarm options (once or daily) for each alarm time.

Important:

- Set the date and time beforehand (page 16).

1 (middle soft key) → OK →
2 [▼]/[▲]: "Time Settings" → OK
3 [▼]/[▲]: "Memo Alarm" → OK
4 Select an alarm (1 to 3). → OK
5 [▼]/[▲]: Select the desired alarm option. → OK

"Off"

Turns alarm off. Press OK again, then press [✗①] to exit.

"Once"

An alarm sounds once at the set time. Enter the desired date and month.

"Daily"

An alarm sounds daily at the set time.

6 Set the desired time. → OK
7 Enter a text memo (30 characters max.; page 36). → OK
8 [▼]/[▲]: Select the desired ringer tone. → OK 2 times

  • We recommend selecting a different ringer tone to the one used for outside calls.
  • When the alarm is set, is displayed.

9 [×①]

Note:

  • You can skip to step 3 by pressing [R / ] in standby mode.
  • To stop the alarm, press any dial key or place the handset on the base unit or charger.
  • When the handset is in use, the alarm will not sound until the handset is in standby mode.
  • If you select "Once", the setting changes to "Off" after the alarm sounds.
  • Even when the ringer volume for outside calls is set to off (page 23), the alarm sound is heard at a low level.

Time adjustment (Caller ID subscribers only)

This feature allows the unit to automatically adjust the date and time each time caller information is received. To use this feature, your caller ID service has to provide caller information, including date and time. Contact your service provider/telephone company for details.

To turn this feature on, select "Caller ID [Auto]". To turn this feature off, select "Manual".

Important:

  • To use this feature, set the date and time first (page 16).
    1 (middle soft key) → OK →
    2 [▼]/[▲]: "Time Settings" → OK

Programming

3 [▼]/[▲]: "Time Adjustment" → OK
4 [▼]/[▲]: Select "Caller ID [Auto]" or "Manual". → OK → [✗①]

Night mode

Night mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset.

Using the phonebook's category feature (page 20), you can also select categories of callers whose calls override night mode and ring the handset (Caller ID subscribers only).

Important:

  • Set the date and time beforehand (page 16).
  • If you have set the alarm, the alarm sounds even if the night mode is turned on.

Setting the start and end time

1 (middle soft key) → OK →

2 [▼]/[▲]: "Ringer Setup" → OK
3 [▼]/[▲]: "Night Mode" → OK
4 [▼]/[▲]: "Start/End" → OK
5 Enter the desired hour and minute you wish to start this feature.
6 Enter the desired hour and minute you wish to end this feature.

7 OK → [✗①]

Note:

- To correct a digit, press [◀] or [▶] to move the cursor to the digit, then make the correction.

Turning night mode on/off

1 OK (middle soft key) → 📞 →
2 [▼]/[▲]: "Ringer Setup" → OK
3 [▼]/[▲]: "Night Mode" → OK
4 [▼]/[▲]: "On/Off" → OK
5 [▼]/[▲]: Select the desired setting. → OK → [✗①] • When the night mode is set, 🔒 is displayed.

Setting the ring delay

This setting allows the handset to ring during night mode if the caller waits long enough. After the selected amount of time passes, the handset rings. If you select "No Ringing", the handset never rings during night mode.

1 OK (middle soft key) → 📁 →
2 [▼]/[▲]: "Ringer Setup" → OK
3 [▼]/[▲]: "Night Mode" → OK
4 [▼]/[▲]: "Ring Delay" → OK
5 [▼]/[▲]: Select the desired setting → OK → [×①]

Selecting categories to bypass night mode

1 (middle soft key) → OK →
2 [▼]/[▲]: "Ringer Setup" → OK
3 [▼]/[▲]: "Night Mode" → OK
4 [▼]/[▲]: "Select Category" → OK

5 Press the desired category numbers. → OK

●The selected category number flashes.
- To cancel a selected category number, press the number again. The number stops flashing.

PANASONIC KX-TG8013E - Press the desired category numbers. → OK - 1

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PANASONIC KX-TG8013E - Press the desired category numbers. → OK - 8

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Programming

6 [×①]

Changing the base unit PIN (Personal Identification Number)

Important:

- If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, see page 40.

1 OK (middle soft key) →
2 [▼]/[▲]: "Base Unit PIN" → OK
3 Enter the current 4-digit base unit PIN (default: "0000").
4 Enter the new 4-digit base unit PIN. → OK → [✗①]

Registering a unit

Operating additional units

Additional handsets

Up to 6 handsets can be registered to a single base unit.

Important:

●The additional handset model recommended for use with this unit is noted on page 5. If another handset model is used, certain operations (handset settings, base unit settings, etc.) may not be available.

Additional base units

Handsets can be registered to up to 4 base units, allowing you to add additional base units and extend the area in which your handset(s) can be used. If a handset moves out of range of its base unit when "Auto" is selected on

base unit (page 29), it looks for another base unit to make or receive calls. A base unit and the handsets it communicates with is called a "radio cell".

Note:

- Calls are disconnected when the handset moves from one radio cell to another.

Registering a handset to a base unit

The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit (for example, Y flashes even when the handset is near the base unit), re-register the handset.

1 Handset:

(middle soft key) → Ⓞ → OK

2 [▼]/[▲]: "Registration" → OK 2 times
3 [▼]/[▲]: Select a base unit number. → OK

●This number is used by the handset as a reference only.

4 Base unit:

Press and hold [•••] for about 5 seconds. (No registration tone)

  • If all registered handsets start ringing, press the same button to stop. Then repeat this step.
    ●The next step must be completed within 90 seconds.

5 Handset:

Wait until "Enter Base PIN" is displayed. → Enter the base unit PIN (default: "0000"). → OK

- If you forget your PIN, see page 40.

Programming

- When the handset has been registered successfully, Y stops flashing.

Note:

- When you purchase an additional handset, refer to the additional handset's installation manual for registration.

Selecting a base unit

When "Auto" is selected, the handset automatically uses any available base unit it is registered to. When a specific base unit is selected, the handset makes and receives calls using that base unit only. If the handset is out of range of that base unit, no calls can be made.

1 OK (middle soft key) → 📞 →

2 [▼]/[▲]: "Select Base" → OK

3 [▼]/[▲]: Select the desired base unit number, or "Auto". → OK

- The handset starts searching for the base unit.

Deregistering a handset

A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless connection with the system.

1 (middle soft key) → OK →

2 [3][3][5]

3 [▼]/[▲]: "Deregistration" → OK

- The numbers of all handsets registered to the base unit are displayed.

4 Select the handset(s) you want to cancel by pressing the desired handset number. → OK

- The selected handset number(s) flashes.

- To cancel a selected handset number, press the number again. The number stops flashing.

5 [▼]/[▲]: "Yes" → OK

• A confirmation tone sounds as each handset number disappears.

- The handset does not beep when cancelling its own registration.

6 [×①]

Cancelling a base unit

A handset can cancel a base unit that it is registered to. This allows the base unit to end its wireless connection with the system.

1 (middle soft key) → OK →

2 [▼]/[▲]: "Registration" → OK

3 [3][3][5]

4 [▼]/[▲]: "Cancel Base" → OK

5 Select the base unit(s) you want to cancel by pressing the desired base unit number. → OK

- The selected base unit number(s) flashes.

- To cancel a selected base unit number, press the number again. The number stops flashing.

6 [▼]/[▲]: "Yes" → OK → [✗①] Note:

- To register a handset to another base unit or to the same base unit again, see page 28.

Increasing the range of the base unit

You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details.

Programming

Important:

  • Before registering the repeater to this base unit, you must turn the repeater mode on.
  • Do not use more than one repeater at a time.

Setting the repeater mode

1 OK (middle soft key) → 📋 →
2 [▼]/[▲]: "Repeater Mode" → OK
3 [▼]/[▲]: Select the desired setting. → OK → [✗①]

Note:

● After turning the repeater mode on or off, Y flashes on the handset momentarily. This is normal and the handset can be used once Y stops flashing.

Caller ID Service

Using Caller ID service

Important:

- This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details.

Caller ID features

When an outside call is being received, the caller's phone number is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.

  • If the unit cannot receive caller information, the following is displayed:
  • "Out of Area": The caller dials from an area which does not provide a Caller ID service.
  • "Private Caller": The caller requests not to send caller information.

- If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier.

Missed calls

If a call is not answered, the unit treats it as a missed call and is displayed. This lets you know if you should view the caller list to see who called while you were away. Even if only one missed call in the caller list is viewed (page 32), disappears from the display. When you receive another new call, is displayed again.

Phonebook name display

When caller information is received and it matches a phone number stored in the phonebook, the stored name in the

phonebook is displayed and logged in the caller list.

Category settings for phonebook

Category settings can help you identify who is calling by using different ringer tones and display colours for different categories of callers. When adding an entry to the phonebook, you can assign it to the desired category (page 20). When a call is received from a caller assigned to a category, the category's display colour and ringer tone you selected are used.

Changing category ringer tones

If you select "Default Ringer", the unit uses the ringer tone you set on (page 23) when calls from this category are received. The default setting is "Default Ringer".

1 (left soft key) →
2 [▼]/[▲]: "Category" → OK
3 [▼]/[▲]: Select a category. → OK
4 [▼]/[▲]: Select the current setting of the category ringer tone. → OK
5 [▼]/[▲]: Select the desired ringer tone. → OK → [✗①]

Changing category display colours If you select "Default Colour", the unit uses the display colour you set on (page 24) when calls from this category are received. The default setting is "Default Colour".

1 (left soft key) →
2 [▼]/[▲]: "Category" → OK
3 [▼]/[▲]: Select a category. → OK
4 [▼]/[▲]: Select the current setting of the category colour. → OK
5 [▼]/[▲]: Select the desired colour. → OK → [×①]

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Caller ID Service

Caller list

Important:

- Only 1 person can access the caller list at a time.

Viewing the caller list and calling back

1 (middle soft key) → → OK
2 Press [▼] to search from the most recent call, or press [▲] to search from the oldest call.
3 To call back, press [\~]. To exit, press [×①].

Note:

  • If the item has already been viewed or answered, "√" is displayed, even if it was viewed or answered using another handset.
  • To erase the item, press ✗. → [▼]/[▲]: "Yes" → OK

Editing a caller's phone number before calling back

1 (middle soft key) → OK →
2 [▼]/[▲]: Select the desired entry. →
3 [▼]/[▲]: "Edit and Call" → OK
4 Edit the number.

- Press dial key ([0] to [9]) to add, [C/☑] to delete.

5 [\~]

Erasing caller information

1 OK (middle soft key) → ↗ →
2 [▼]/[▲]: Select the desired entry. →
3 [▼]/[▲]: Select "Erase" or "Erase All". → OK
4 [▼]/[▲]: "Yes" → OK → [×○]

Storing caller information to the phonebook

1 (middle soft key) → OK →
2 [▼]/[▲]: Select the desired entry. →
3 [▼]/[▲]: "Add Phonebook" → OK
4 To store the name, continue from step 3, "Adding entries", page 20.

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Voice Mail Service

Voice mail service

Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company's voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone. When you have new messages, ☑ is displayed on the handset depending on your service provider/telephone company. Please contact your service provider/telephone company for details of this service.

Important:

- If ☑ still remains on the display even after you have listened to new messages, turn it off by pressing and holding [C/☑] for 2 seconds.

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Intercom/Locator

Intercom

Intercom calls can be made between handsets in the same radio cell.

Note:

  • If you receive an outside call while talking on the intercom, you hear interrupt tones. To answer the call, press [✗①], then press [✗].
  • When paging the handset for an intercom call, the paged handset beeps for 1 minute.

Making an intercom call

1 [INT]

2 To page a specific handset, enter the handset number.
- To stop paging, press [✗①].

3 When you finish talking, press [✗①].

Answering an intercom call

1 Press [\~] to answer the page.

2 When you finish talking, press [✗①].

Note:

- Even when the ringer volume for outside calls is set to off (page 23), the handset rings at a low level for intercom calls.

Transferring calls, conference calls

Outside calls can be transferred between 2 handsets in the same radio cell.

2 handsets in the same radio cell can have a conference call with an outside party.
To make a conference call, the following 2 methods are available:

- Another person presses [\~] while one person is talking with an outside party ("Call share", page 19).

- One person pages another person during an outside call as follows.

1 During an outside call, press [INT] to put the call on hold.
2 Enter the desired handset number you want to transfer to.
3 Wait for the paged party to answer.

- If the paged party does not answer, press [INT] to return to the outside call.

4 To complete the transfer: Press [✗①].

- The outside call is routed to the handset.

To establish a conference call: Press [3].

• To leave the conference, press [✗①]. The other parties can continue the conversation.

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Intercom/Locator

Transferring a call without speaking to the other handset user

1 During an outside call, press [INT].

→ Enter the desired handset

number.

- flashes to indicate the outside call is on hold.

2 [→①]

- The outside call rings at the other handset.

Note:

- If the other handset user does not answer the call within 1 minute, the call rings at your handset again.

Answering a transferred call

Press [→] to answer the page.

Note:

● After the paging party disconnects, you can talk to the outside caller.

Handset locator

You can locate a misplaced handset by paging it.

1 Base unit: Press [••]

- All registered handsets beep for 1 minute.

2 To stop paging:

Base unit:

Press [•••]

Handset:

Press [✗①].

Note:

●Even when the ringer volume for outside calls is set to off (page 23), the handset rings at a high level for paging.

Useful Information

Character entry

The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (ABΓ), Extended 1 (AÄÄ), Extended 2 (S§§), and Cyrillic (AßB). When in these entry modes except Numeric, you can select which character is entered by pressing a dial key repeatedly.

  • Press [◀] or [▶] to move the cursor.
  • Press dial keys to enter characters and numbers.
  • Press [C/☑] to erase the character or number highlighted by the cursor. Press and hold [C/☑] to erase all characters or numbers.
  • Press 【*】 to switch between uppercase and lowercase.
  • To enter another character located on the same dial key, press [▶] to move the cursor to the next space, then press the appropriate dial key.

Character entry modes

Several character entry modes can be used when entering text. The characters that can be entered depend on the entry mode.

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Characters available in each character entry mode

When the unit displays the character entry screen:

1/A/? (right soft key) → [▼]/[▲]: Select a character entry mode. → OK

Alphabet character table (ABC)

01ABC2DEF3GHI4JKL5MNO6PQRS7TUV8WXYZ9
Space 0Space # & '() * , . . / 1A B C 2D E F 3G H I 4J K L 5M N O 6P Q R S 7T U V 8W X Y Z 9
a b c 2d e f 3g h i 4j k l 5m n o 6p q r s 7t u v 8w x y z 9

Numeric entry table (0-9)

01ABC2DEF3GHI4JKL5MNO6PQRS7TUV8WXYZ9
0123456789

Greek character table (ABΓ)

01ABC2DEF3GHI4JKL5MNO6PQRS7TUV8WXYZ9
Space 0Space # & '() * , . . / 1A B Γ 2Δ E Z 3H Θ I 4K ∧ M 5N Ξ O 6Π P Σ 7T Y Φ 8X Ψ Ω X 9

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Useful Information

Extended 1 character table (AÄÄ)

01ABC2DEF3GHI4JKL5MNO6PQRS7TUV8WXYZ9
Space 0Space # & '() * , . / 1A À ÀÂ À ÄÀ AE BC Ç 2D E ÉÉ ÉÉF 3G G Hì lì lììlìlìl4J K L5M N ÑO òÓÔ ō Ōø 6P Q R S§ B 7T U ÚÚ Ú ÛÚ V 8W W X Y Ý Z 9
a à áà á áà æ bc ç 2d e èé ê éēf 3g ğ hì lì lìlìlìlìl4j k l 5m n ño òóô ō Ōø 6p q r S§ B 7t u ùú û ûū v 8w W x y Ý z 9

●The following are used for both uppercase and lowercase:

$$ \varnothing \text { S } \hat {W} \hat {y} $$

Extended 2 character table (SSS)

01ABC2DEF3GHI4JKL5MNO6PQRS7TUV8WXYZ9
Space 0Space # & '() * , . / 1A A Ä A B C C Č 2D D E É E É F 3G H I Í 4J K L Ł L L 5M N Ñ Ñ O Ó Ö 6P Q R R Ř S S ŝ 7T Ţ U Ú Þ Û ú V 8W X Y ÿ Ù Z Z Z Ž 9
a á ä A b c Č Č 2d ã e é É ë f 3g h i í 4j k l Ł Ł Ł 5m n Ñ Ñ o ó ö õ 6p q r R ř s S ŝ 7t Ŝ u ú ú ú v 8w x y ÿ Ù z Z Z Ž 9

●The following are used for both uppercase and lowercase:

$$ A C \check {C} E L L N R S \check {S} \check {u} \check {y} \check {Z} \check {Z} $$

Cyrillic character table (A6B)

01ABC2DEF3GHI4JKL5MNO6PQRS7TUV8WKY29
Space 0 r'ε l i ŷSpace # &'( ) * , - . / 1A B B Γ 2ДЕЖ 3 3И й К Л 4М Н О П 5Р С Т У 6Ф Х Ц Ч 7Ш щ Ь ы 8Ь Э Ю Я 9

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Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message Cause/solution
Check Tel LineThe supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 12).
FailedPhonebook copy failed (page 22). Confirm the other handset (the receiver) is in standby mode and try again.
IncompleteThe receiver's phonebook memory is full. Erase the unnecessary phonebook entries from the other handset (the receiver) and try again.
Memory FullThe phonebook memory is full. Erase unnecessary entries (page 21).The maximum number of base units (4) is already registered to the handset. Cancel unused base unit registrations from the handset (page 29).
No link to base.Reconnect AC adaptor.The handset has lost communication with the base unit. Move closer to the base unit and try again.Unplug the base unit's AC adaptor to reset the unit. Reconnect the adaptor and try again.The handset's registration may have been cancelled. Re-register the handset (page 28).
Use rechargeable battery.A wrong type of batteries such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 13.
You must first subscribe to Caller ID.You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.

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Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor and turn off the handset, then reconnect the base unit's AC adaptor and turn on the handset.

General use

Problem Cause/solution
The unit does not work.Make sure the batteries are installed correctly (page 13).Fully charge the batteries (page 13).Check the connections (page 12).Unplug the base unit's AC adaptor to reset the unit and turn off the handset. Reconnect the adaptor, turn on the handset and try again.The handset has not been registered to the base unit. Register the handset (page 28).
The handset display is blank or goes dark when on a call.The handset is in screen saver mode (page 14). Activate the handset display again by: - pressing [◀] or [▶] when on a call.- pressing [✗○] at all other times."LCD Dimming" is set to "Off" while on charge. Change the setting (page 24).The handset is not turned on. Turn the power on (page 15).
I cannot hear a dial tone.The base unit's AC adaptor or telephone line cord is not connected. Check the connections.If you are using a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company.

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Useful Information

Problem Cause/solution
I do not know how to erase ➤ (Missed call) from the display.●There are unviewed missed calls remaining.View them and erase ➤ in the following way.1 [icon] (middle soft key) → ➤ ➤ ➤ OK2 Press [▼] to search from the most recent call, or press [▲] to search from the oldest call.

Programmable settings

Problem Cause/solution
I have changed the display language to a language I cannot read.●Change the display language (page 15).
While programming, the handset starts to ring.●A call is being received. Answer the call and start again after hanging up.
I cannot register a handset to a base unit.●The maximum number of base units (4) is already registered to the handset. Cancel unused base unit registrations from the handset (page 29).●The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 29).●You entered the wrong PIN. If you forget your PIN, see “I cannot remember the PIN.” (page 40).●Place the handset and the base unit away from other electrical appliances.
I cannot remember the PIN.● Change the PIN using the following method.1 [middle soft key] → ⚪→ OK2 [v]/[▲]: “Base Unit PIN” → OK3 [★][7][0][0][0]4 Enter the new 4-digit base unit PIN. → OK → [✗○]

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Useful Information

Battery recharge

Problem Cause/solution
The handset beeps and/orflashes.Battery charge is low. Fully charge the batteries (page 13).
I fully charged the batteries, butstill flashes.Clean the charge contacts and charge again (page 14).It is time to replace the batteries (page 13).
I fully charged the batteries, but the operating time seems to be shorter.Clean the battery ends ( , ) and the charge contacts with a dry cloth, and charge again.

Making/answering calls, intercom

Problem Cause/solution
Y is flashing.The handset is not registered to the base unit. Register it (page 28).The handset is too far from the base unit. Move closer.The base unit's AC adaptor is not connected. Check the connections.You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.
Noise is heard, sound cuts in and out.You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference.Move closer to the base unit.If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
The handset does not ring.The ringer volume is turned off. Adjust ringer volume (page 23).Night mode is turned on. Turn it off (page 27).
I cannot make a call.The handset is too far from the base unit. Move closer and try again.Another unit is in use. Wait and try again later.The key lock feature is turned on. Turn it off (page 19).

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

Useful Information

Caller ID

Problem Cause/solution
Caller information is not displayed.●You must subscribe to a Caller ID service. Contact your service provider/telephone company for details.●If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall jack.●If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.●Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.
Caller information is slow to display.●Depending on your service provider/ telephone company, the unit may display the caller's information at 2nd ring or later.●Move closer to the base unit.
Time on the unit has shifted.●Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to off (page 26).

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Liquid damage

Problem Cause/solution
Liquid or other form of moisture has entered the handset/base unit.●Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact your nearest Panasonic service centre.

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Caution:

- To avoid permanent damage, do not use a microwave oven to speed up the drying process.

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Useful Information

Specifications

Standard:

DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile)

■Number of channels: 120 Duplex Channels

■Frequency range: 1.88 GHz to 1.90 GHz

■Duplex procedure: TDMA (Time Division Multiple Access)

■Channel spacing: 1,728 kHz

■Bit rate: 1,152 kbit/s

■Modulation: GFSK (Gaussian Frequency Shift Keying)

■RF transmission power: Approx. 10 mW (average power per channel)

■Voice coding: ADPCM 32 kbit/s

■Power source: 220–240 V AC, 50 Hz

■Power consumption: Base unit: Standby: Approx. 2.1 W Maximum: Approx. 6.0 W Charger ^*1 : Standby: Approx. 1.0 W Maximum: Approx. 5.4 W

■Operating conditions: 0 °C–40 °C, 20 %–80 % relative air humidity (dry)

■Dimensions: Base unit: Approx. 44 mm × 143 mm × 107 mm Handset: Approx. 155 mm × 48 mm × 34 mm

Charger ^*1 : Approx. 51 mm × 75 mm × 88 mm

■Mass (weight):

Base unit: Approx. 140 g Handset: Approx. 130 g Charger ^*1 : Approx. 60 g

*1 KX-TG8012/KX-TG8013

Note:

- Design and specifications are subject to change without notice.

- The illustrations in these instructions may vary slightly from the actual product.

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Useful Information

Conditions of guarantee

This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge.

  1. The appliance shall have been purchased and used solely within either the U.K. or R.O.I. and in accordance with standard operating instructions and the technical and/or Safety Standards required in the U.K.
  2. The appliance should be returned together with this guarantee and proof of date of purchase promptly on being found defective at the purchaser's risk and expense to the authorised dealer from whom the appliance was purchased. All enquires must be through such dealers.
  3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to damage caused through installation, adaption, modification or use in an improper manner or inconsistent with the technical and/or safety standards required in the country where this appliance is used, or to damage occurred during transit to or from the purchaser.
  4. If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the appliance, or the appliance has been dismantled or repaired by any person not authorised by us, we shall have the right to terminate this guarantee in whole or in part immediately without further notice.
  5. The purchaser's sole and exclusive remedy under this guarantee against us is for the repair or replacement of the appliance or any defective part or parts and no other remedy, including, but not limited to, incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser.
  6. This guarantee shall not apply to batteries and any other items of limited natural life.
  7. Our decision on all matters relating to complaints shall be final. Any appliance or defective part which has been replaced shall become our property.
  8. The guarantee period applicable to this product shall be 12 months.

Please keep these operating instructions with your receipt.

Panasonic Business Systems U.K.

Receipt No. Date of purchase
Model No. Serial No.

Index

Index

A Additional base units: 28

Additional handsets: 28

Alarm: 26

Answering calls: 18

Auto talk: 18, 24

B Base unit

Cancelling: 29

Selecting: 29

Battery: 13, 14

C Caller ID service: 31

Caller list: 32

Caller list edit: 32

Call privacy: 19

Call share: 19

Call waiting: 18

Call Waiting Caller ID: 18

Category: 20

Display colours: 31

Ringer tones: 31

Chain dial: 22

Character entry: 36

Conference calls: 34

D Date and time: 16

Display

Colour: 24

Contrast: 24

Language: 15

LCD dimming: 24

Standby mode: 24

Wallpaper: 24

E Error messages: 38

H Handset

Deregistration: 29

Locator: 35

Registration: 28

I Intercom: 34

K Key lock: 19

Keytones: 24

M Making calls: 17

Memo alarm: 26

Missed calls: 31

Mute: 18

N Night mode: 27

- One touch dial: 21

P Pause: 17

Phonebook: 20

Phonebook copy: 22

PIN: 28

Power failure: 12

Power on/off: 15

R Recall/flash: 18, 24

Redialling: 17

Repeater: 29

Ringer tone: 23

S Speakerphone: 17

T Time adjustment: 26

Transferring calls: 34

Troubleshooting: 39

V Voice enhancer: 18

Voice mail: 33

Volume

Receiver: 17

Ringer (Handset): 18, 23

Speaker: 17

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TG8011E(c).book Page 46 Tuesday, June 23, 2009 8:50 AM Notes 46

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For your future reference

We recommend keeping a record of the following information to assist with any repair under warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)

Name and address of dealer

Attach your purchase receipt here.

Customer Care Helpline Tel. No.: U.K. 0844 844 3898 / R.O.I. 01289 8333

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C€0470

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Sales Department:

Panasonic Business Systems U.K.

Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP

Panasonic Communications Co., Ltd.

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

© Panasonic Communications Co., Ltd. 2009

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Brand : PANASONIC

Model : KX-TG8013E

Category : Telephony