15AH25B - Surveillance Camera TRENDNET - Free user manual and instructions

Product Type	Outdoor Internet Camera Server Housing
Brand	TRENDnet
Model	15AH25B
Package Contents	Camera enclosure, metal bracket, cable gaskets (black, white, gray), screwdriver
Compatibility	Compatible with most IP cameras; supports power and network cable routing
Power Adapter	AC/DC power adapter (included); 1-year warranty
Installation Method	Wall or ceiling mount via metal bracket; cable routing through enclosure openings
LED Indicators	Camera LEDs turn on when power is connected and lid is closed
Certifications	FCC, CE
Warranty	3 years for wireless products; 1 year for AC/DC adapter, cooling fan, power supply
Technical Support	US/Canada: 1(310) 626-6252; Europe: +49 (0) 6331 / 268-460
Operating Environment	Outdoor use

Frequently Asked Questions - 15AH25B TRENDNET

What should I do if the LEDs on my camera remain off after installation?

First, ensure the power adapter is connected to a working power outlet. If the LEDs still do not turn on, open the camera enclosure and verify that the power adapter's connector is securely plugged into the camera.

My camera is receiving power but I cannot access the web configuration utility. What should I check?

For wired IP cameras, double-check that the network patch cable is connected to both the camera and the switch. Ensure the cable is not faulty and the switch is operational. For wireless cameras, verify the antenna connection is secure and the antenna has a clear line of sight to the wireless access point.

Can this housing be used with any IP camera?

The TRENDnet 15AH25B is designed to house most standard IP cameras. It provides space for routing power and network cables inside the enclosure. Ensure your camera fits physically and the mounting bracket is compatible.

What is the purpose of the cable gaskets included in the package?

The cable gaskets (black, white, gray) are used to seal cable entry points to maintain weather resistance. Choose the appropriate gasket for your cable diameter and insert it into the opening before running cables.

How do I open the camera enclosure?

Depress the levers on the sides of the enclosure to unlatch the roof, then pull the roof upward to open.

The camera enclosure seems tight; how do I mount the bracket inside?

First, unscrew the metal bracket from the enclosure. Then, use the provided screw to attach the bracket to the base of your IP camera. Finally, mount the entire assembly inside the camera enclosure.

What is the warranty period for the TRENDnet 15AH25B?

TRENDnet offers a 3-year warranty for wireless products. However, the AC/DC power adapter, cooling fan, and power supply carry a 1-year warranty. The housing itself is covered under the product warranty.

Can I use this housing for indoor installations?

While designed for outdoor use with weather-resistant features, it can be used indoors as well. Ensure proper ventilation and cable management.

What should I do if I lose the screwdriver?

A standard small Phillips or flathead screwdriver can be used to unscrew the metal bracket. The included screwdriver is specific to the enclosure's screws.

How do I contact TRENDnet technical support for this product?

For US/Canada, call 1(310) 626-6252 or email [e-mail]. For Europe, call +49 (0) 6331 / 268-460. Support hours are 7:30am-6:00pm PT (US) and 8:00am-6:00pm MET (Europe), Monday-Friday.

USER MANUAL 15AH25B TRENDNET

Table of Contents

English 1

1. Prepare for Installation 1
2. Install Hardware 2

Troubleshooting 5

English UG

1. Prepare for Installation

Thank you for purchasing the TRENDnet 15AH25B Outdoor Internet Camera Server Housing.

This guide will help you set-up your Outdoor Internet Camera Server Housing. Following the installations should be quick and easy. If you run into problems, please refer to the Troubleshooting section. If you need further technical support, please visit www.TRENDNET.com or call technical support by phone.

Verify Package Contents

Please make sure you have everything in the box:

2. Install Hardware

1. Depress the levers to unlatch the roof of the camera enclosure, and pull the roof upward.

1. Unscrew the metal bracket from the camera enclosure.

1. Use the following screw to mount the metal bracket onto the base of the IP Camera.

1. Take the assembly in step 3, and mount the assembly inside the camera enclosure.

1. Turn the camera enclosure upside down to remove one of the rubber stoppers. This will give you an opening for your power cord, antenna cable, or network patch cable.

1. Run your power cord, network patch cable or antenna cable through the opening of the camera enclosure.

Note: For security purposes, attach the metal arm assembly to the camera enclosure and run the wires through the metal arm assembly. Please refer to the camera enclosure's attachment for setup details.

1. Connect the DC plug with the IP Camera's power connector.

1. Make sure all internal wires are inside the camera enclosure, and carefully close the lid. The camera's LEDs should immediately turn on.

Your hardware installation is now complete.

Q1. What do I do if the LEDs on my camera remain off?

A1. Make sure that the power adapter is connected to a power outlet and that your power outlet is receiving power.

Q2. My power outlet is receiving power, but my camera will not turn on. What do I do next?

A2. Unplug the power adapter from your power outlet, and open the camera enclosure. Make sure that the power adapter's connector is plugged into the camera.

Q3. My camera is receiving power, but I cannot access my camera's web configuration utility. What should I do?

A3. If you are using a wired IP camera, double check your hardware settings. Make sure that your network patch cable is connected to your camera and switch. Make sure that the network patch cable is not faulty, and that your switch is operating properly. If you are using a wireless camera, make sure that your antenna connection is properly connected to your camera's antenna connector. Double-check your antenna's position, and make sure that your antenna is getting direct line of site with your wireless access point.

If you have any questions regarding the 15AH25B, please contact Trendware Technical Support Department.

Certifications

This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference.
(2) This device must accept any interference received. Including interference that may cause undesired operation.

NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

Limited Warranty

TRENDware warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

Wireless Products 3 Years Warranty

If a product does not operate as warranted above during the applicable warranty period, TRENDware shall, at its option and expense, repair the defective product or part, deliver to customer an equivalent product or part to replace the defective item, or refund to customer the purchase price paid for the defective product. All products that are replaced will become the property of TRENDware. Replacement products may be new or reconditioned.

TRENDware shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDware pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.

Warranty service may be obtained by contacting TRENDware office within the applicable warranty period for a Return Material Authorization (RMA) number, accompanied by a copy of the dated proof of the purchase. Products returned to TRENDware must be pre-authorized by TRENDware with RMA number marked on the outside of the package, and sent prepaid, insured and packaged appropriately for safe shipment.

WARRANTIES EXCLUSIVE: IF THE TRENDWARE PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDWARE'S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDWARE NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDWARE'S PRODUCTS.

TRENDWARE SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDWARE ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDWARE'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

AC/DC Power Adapter, Cooling Fan, and Power Supply carry a 1 Year Warranty

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Product Warranty Registration

Please take a moment to register your product online. Go to TRENDware's website at http://www.TRENDNET.com

TRENDnet Technical Support

US/Canada Support Center	European Support Center
ContactTelephone: 1(310) 626-6252Fax: [phone]Email: [e-mail] Support Hours7:30am - 6:00pm Pacific Standard TimeMonday - Friday	ContactTelephoneDeutsch : +49 (0) 6331 / 268-460Français : +49 (0) 6331 / 268-4610800-907-161 (numéro vert)Español : +49 (0) 6331 / 268-462English : +49 (0) 6331 / 268-463Italiano : +49 (0) 6331 / 268-464Dutch : +49 (0) 6331 / 268-465Fax: [phone] / 268-466Tech Support Hours8:00am - 6:00pm Middle European TimeMonday - Friday

TRENDware International, Inc.

3135 Kashiwa Street. Torrance, CA 90505

http://www.TRENDNET.com