IV-380AHD37 - Hidden camera Provision-ISR - Free user manual and instructions

Type	Hidden Camera
Brand	Provision-ISR
Model	IV-380AHD37
Image Sensor	1/3" 1.3MP Sony Sensor
Effective Pixels	1280(H) x 960(V)
Resolution	Digital: 1280x960P, Analog: 960H
Lens	3.7mm Pinhole
Minimum Illumination	0 Lux (IR On)
Day & Night	Auto, Color, B&W, External
IR LED	18 pcs, up to 10m
Video Output	AHD / CVBS selectable via OSD
Power Supply	DC 12V ±10%, 212mA
Operating Temperature	-10°C to +50°C (14°F to 122°F)
Dimensions	104 x 60 x 66 mm
Net Weight	94 g
Backlight Compensation	OFF / BLC / HSBLC
White Balance	AWB, ATW, AWC, Indoor, Outdoor, Manual
Noise Reduction	3D-DNR (AHD), 2D-DNR (Analog)
Special Effects	Freeze, Mirror, Negative Image
Privacy Mask	4 areas
Motion Detection	4 areas
Defog	Auto / Off
OSD Language	11 languages
Compatibility	Works with Provision-ISR DVRs (CoC)

Frequently Asked Questions - IV-380AHD37 Provision-ISR

How do I switch between AHD and CVBS output?

Press and hold the left button for 5 seconds to switch from AHD-960H to CVBS, or press and hold the right button for 5 seconds to switch from 960H to AHD.

What is the operating temperature range?

The camera operates from -10°C to +50°C (14°F to 122°F). Avoid extreme temperatures to prevent damage.

How do I clean the lens?

Use a cotton swab or lens cleaner to gently wipe the sensor. For stubborn dirt, use a neutral detergent diluted with water. Do not use corrosive solutions.

What power supply is required?

The camera requires a DC 12V ±10% power supply with a current of 212mA. Use only safety-certified power adapters.

Can I use this camera with a standard DVR?

Yes, it supports both AHD and CVBS (960H) outputs. It is compatible with Provision-ISR DVRs that support CoC (Control over Coax) for OSD menu control.

How do I access the OSD menu?

Press the 'MENU' button on the camera's OSD control (or use the DVR's PTZ interface if supported). Use UP/DOWN to navigate and LEFT/RIGHT to adjust settings.

What is the maximum cable length for video transmission?

Based on 75-3 coaxial cable, the camera supports transmission up to 300 meters. Longer cables may cause signal degradation.

Does the camera have infrared (IR) capability?

Yes, it has 18 IR LEDs with a range of up to 10 meters, allowing night vision in complete darkness (0 Lux).

How do I mount the camera?

Use the provided bracket or base. For cement walls, use expansion screws; for wood, use self-tapping screws. Ensure the wall can support at least 3 times the camera's weight.

Can I adjust white balance settings?

Yes, the camera offers multiple white balance modes: AWB, ATW, AWC (push), Indoor, Outdoor, and Manual. Adjust via the OSD menu.

USER MANUAL IV-380AHD37 Provision-ISR

4.1 General Notes
4.2 Installation Tools and Information
4.3 Installation Method
4.4 Connections
4.5 OSD Control

5) Technical Specification

1 CAUTIONS

1. To avoid the risk of electric shock, do not open or maintain the machine by yourself, please consult a professional.
2. To prevent fire or shock, use the power after safety certification. the input voltage, current, voltage polarity and operating temperatures must meet the requirements of this camera.
3. Please note the operating temperature and environmental requirements of the camera, avoid too low or too high temperatures. General operating temperature range of -10^ +50^ (Fahrenheit temperature is 14^ 122^ ). Avoid flooding and rain, minimize dust and moisture erosion; otherwise camera would be damaged.
4. Cameras in use should avoid direct sunlight, glare, otherwise the sensor will be damaged.

5. Do not touch the sensor surface. If any foreign objects are visible, use a cotton swab or lens cleaner to wipe it, if it is difficult to remove, a neutral detergent diluted with water would be useful. Do not use corrosive solution.

6. In order to make the camera work smoothly and obtain a satisfactory image, the power cord and video connection can not be too long. Otherwise, the increase of line loss will lead to inadequate operating voltage of the camera or inadequate video signal.

7. To prevent camera damage and personal injury, do not place camera on unstable objects, brackets, or bases.
8. Do not place camera near a radiator or other heating devices.

2 Product Introduction

2.1 Camera Introduction

PROVISION-ISR's new cameras series has adopted CMOS image sensor with high performance, which provides mega pixel resolution and supports HD video. It supports coaxial transmission that can reach more than 300M, based on 75-3 coaxial cable. The series supports both AHD/CVBS 960H output and real-time video transmission.

2.2 Product Features

• Coaxial cable with BNC connector
• Auto Day/Night (ICR)
• Auto Defog, HBLC, BLC
• Digital WDR, 2D/3D NR
- Motion Detection, Privacy Mask
• AHD/CVBS Signal Selectable from OSD
AHD-960H: Press left 5 seconds; 960H-AHD: Press right 5 seconds; PAL-NTSC: Press down 5 seconds to switch between PAL&NTSC

3 Menu Setup

Press "MENU" button to enter the main MENU, press "UP" and "DOWN" to select menu, press "LEFT" and "RIGHT" to choose or set the corresponding function. To enter submenu press "MENU" again. Set up Save and exit.

4 Product Installation

4.1 General Notes

1. Make sure the unit is powered off before installation.
2. Check if power supply voltage is consistent with electric voltage to prevent damages to the device.
3. Do not use in environments exceeding temperature limitations, and maintain good ventilation to prevent risk of fire or electric shock.
4. The installation and maintenance of this product should be professional, please do not in any way remove or modify the equipment; only use the

required accessories from the manufacturers. Issues caused by unauthorized repair are your responsibility.

4.2 Installation Tools and Information

Prepare the required engineering data and instructions. Before installing please prepare the following tools and instrumentation: A straight or a Phillips-head screwdriver, multi-meter, scissors, needle nose pliers, tape measure, pencil.

4.3 Installation Method

1. Check if all equipment is in tact.

2. Mounting bracket or base:

3. If you are installing on a cement wall, use the expansion screw holes and then mount the bracket or base.

4. If you are installing on a wooden wall, use the self-tapping screws to mount

5. Mounting the camera

a. Dome Camera

Adjust the lens position to aim at the monitoring points and present a clear picture. Manually fix lens location and adjust the hemisphere cover. Re-examine the screen whether the character meets your requirements. Tighten the hemisphere cover.

b. Bullet Camera

Adjust the body so the lens aim at the monitoring points and presents a clear picture. Tighten the screws to ensure camera will not move.

Installation method above is for reference only.

Note:

The wall needs to bear at least 3 times the weight of bracket and camera.

4.4 Connections

Connection as show in the figure below

4.5 OSD Control

For 1080P Cameras (AHD2.0), The preferred control method is CoC (Control over Coax). If your AHD DVR supports this function*, Use the DVR's PTZ interface to call Preset 95 or press on "Iris+" to open the OSD menu. Navigate through the OSD menu by the PTZ direction arrows. "Iris+" performs as "Enter".

*All of Provision-ISR's DVRs support CoC Starting from version 3.4.4

OSD Menu List

Main Menu		Second Menu		Third Menu
LENS	DC	Indoor
		Outdoor	↓	MIN_SHU
				MAX_SHU
	Manual
EXPOSURE	↓	SHUTTER	AUTO1/25s-1/50000sX2-X30
		AGC	0-15
		SENS-UP	AUTO	SENS-UP	x2-x30
		BRIGHTNESS	1-100
		D-DWR	OFF
			AUTO
			ON
		DEFOG	OFF
			AUTO	POS/SIZE
				GRADATION
				DEFAULT
BACKLIGHT	OFF
	BLC	LEVEL
		AREA
		DEFAULT
	HSBLC	SELECT	AREA1-4
		DISPLAY	OFF
			ON	POS/SIZE
		BLACK MASK	ON/OFF
		LEVEL	1-100
		MODE	ALL DAY
			NIGHT	AGC LEVEL	0-255
		DEFAULT
WHITE BAL	ATW
	AWB
	MANUAL	BLUE	1-100
		RED	1-100
	OUTDOOR
	INDOOR
	AWC-SET
DAY/NIGHT	AUTO
	COLOR
	B/W
	EXT	↓	D-N(DELAY)	0-60
			N-D(DELAY)	0-60

NR	↓	2DNR	LOW/MID/
			HIGH
		3DNR	LOW/MID/
			HIGH
SPECIAL	↓	CAM TITLE
		D-EFFECT	↓	FREEZE
				MIRROR	OFF
					ROTATION
					V-FLIP
					MIRROR
				NEG IMAGE
		MOTION	SELECT	AREA1-4
			DISPLAY	ON/OFF
			SENSITIVITY	0-100
			ALARM	ON/OFF
		PRIVACY	SELECT	AREA1-4
			COLOR	W/R/B/G
			TRANS	0.25-1.0
		LANGUAGE		12 choices
		DEFECT	↓	WHITE	ON/OFF
				BLACK	ON/OFF
		RS485
ADJUST	↓	SHARPNESS	↓	LEVEL	1-10
				VALUE	0-255
		VIDEO OUT		PAL/NTSC
		Monitor		CRT/LCD and LSC
EXIT		SAVE&END

5 Specifications:

PRO-AHD camera (720P)

MC-382AHD37/ DL-382AHD37/ DS-382AHD37/ IV-380AHD37

Model	MC-382AHD37	DL-382AHD37	DS-382AHD37	IV-380AHD37
Image Sensor		1/3" 1.3MP Sony Sensor
Effective Pixels		1280(H)×960(V)
Scanning System		Progressive
Resolution		Digital:1280×960P, Analog:960H
Min. Illumination		0.01Lux / (0Lux IR On)		0Lux (IR On)
Day & Night		EXT, Color, B&W, AUTO
IR LED	N/A	N/A	N/A	18pcs(10m)
OSD Menu	Available (11 Languages, AHD/CVBS Output selectable)
Backlight Compensation		OFF/BLC/HSBLC
S/N Ratio		≥60dB (AGC Off)
White Balance	AWB, ATW, AWC (Push), Indoor, Outdoor, Manual
Noise Reduce	3D-DNR (For AHD), 2D-DNR (For Analog)
Video Output	AHD / CVBS (Signal Selectable from OSD)
Defog		Off/On
Privacy Mask		Off/On (4 Areas)
Motion Detection		Off/On (4 Areas)
D-Effect		Freeze, Mirror, Negative Image
Lens	3.7mm Pinhole
Power	DC12V±10%, ~72mA			DC12V±10%, ~212mA
Operation temp.	-10°C~+50°C (14°F~122°F)
Dimension	35*35*10mm	∅90*55mm	∅125x50mm	104*60*66mm
Net Weight	90g	210g	85g	94g

Specifications:

PRO-AHD camera (1080P)

MC-392AHD37/ DL-392AHD37/ DS-392AHD37/ IV-390AHD37

Model	MC-392AHD37	DL-392AHD37	DS-392AHD37	IV-390AHD37
Image Sensor	1/3" 2.0MP Sony Sensor
Effective Pixels	1920(H)×1080(V)
Scanning System	Progressive
Resolution	Digital:1920×1080P, Analog:960H
Min. Illumination	0.01Lux			0Lux (IR On)
Day & Night	EXT, Color, B&W, AUTO
IR LED	N/A	N/A	N/A	18pcs(10m)
OSD Menu	Available (11 Languages, AHD/CVBS Output selectable)
Backlight Compensation	OFF/BLC/HSBLC
S/N Ratio	≥60dB (AGC Off)
White Balance	AWB, ATW, AWC (Push), Indoor, Outdoor, Manual
Noise Reduce	3D-DNR (For AHD), 2D-DNR (For Analog)
Video Output	AHD / CVBS (Signal Selectable from OSD)
Defog	Off/On
Privacy Mask	Off/On (4 Areas)
Motion Detection	Off/On (4 Areas)
D-Effect	Freeze, Mirror, Negative Image
Lens	3.7mm Pinhole
Power	DC12V±10%, ~72mA			DC12V±10%, ~212mA
Operation temp.	-10°C~+50°C (14°F~122°F)
Dimension	35*35*10mm	∅90*55mm	∅125x50mm	104*60*66mm
Net Weight	90g	210g	85g	94g