PDR2364S - TV Wall Mount Chief - Free user manual and instructions

Product Type	Large Flat Panel Dual Arm Wall Mount
Brand	Chief
Model	PDR2364S
Weight Capacity	200 lbs (90.7 kg)
Height Adjustment	1 in (25.4 mm)
Tilt Range	+5° / -17°
Roll Adjustment	±2°
Yaw (Rotation)	Fixed (0°)
Mounting Type	Full motion, dual swing arms
Wall Compatibility	Wood studs 16" on center, max drywall 5/8"
Materials	Steel
Cable Management	Yes, with cable clamps and ties
Included Accessories	Lag bolts, washers, adjustment wrench, cable ties, covers, end caps
Interface Bracket	PSBU series (sold separately for custom displays)
Safety Features	ClickConnect locking mechanism, padlock compatible
Tension Adjustments	Centris Select tilt tension, lateral tilt, rotational tilt, swing arm tension
Installation Requirements	Two people, proper lifting techniques
Cleaning	Wipe with dry cloth; do not use solvents
Warranty	Limited lifetime (standard Chief policy)

Frequently Asked Questions - PDR2364S Chief

How do I install the Chief PDR2364S wall mount?

Locate two wood studs 16" apart on center. Mark and drill pilot holes, then attach the mount using the provided lag bolts and washers. Ensure the structure can support five times the total weight. See the installation manual for detailed steps.

What is the weight capacity of this mount?

The weight capacity is 200 lbs (90.7 kg). Always ensure the combined weight of the display and accessories does not exceed this limit.

What type of wall structure is required?

The mount requires wood studs spaced 16" on center. The wall drywall thickness must be a maximum of 5/8". The structure must support at least five times the total weight of the mount and equipment.

How do I adjust the tilt?

Use the Centris Select knob to adjust vertical tilt tension. For lateral tilt, use a 9/16" wrench on the adjustment nut. Rotational tilt is adjusted with the bottom nut. Refer to the manual for precise steps.

How do I adjust the swing arm tension?

With the display mounted, locate the adjustment insert and wrench. Insert into the socket head cap screw at the pivot point. Turn clockwise to increase tension, counterclockwise to decrease. Small adjustments (1/8 turn) are usually sufficient.

How do I remove the display from the mount?

Remove any padlock or bolt. Pull the flag on the upper mounting hole and press the pin down to the 'Open' position. With two people, carefully lift the display off. Then return the pin to 'Closed'.

Can I lock the display to the mount?

Yes, the faceplate has holes for a padlock or a pin and nut for a more permanent lock. The pin can be moved to lower holes for added security.

How do I manage cables?

Loosen the cable clamps on the top arm, thread cable ties under them, route cables through the cable channel, and secure with the ties. Ensure cables do not pass through pinch points or faceplate holes.

What tools are required for installation?

You need a Phillips screwdriver, open-ended wrench, hex-head wrench, stud sensor, drill, and a 9/16" wrench (for lateral tilt). A level is also recommended.

Is this mount compatible with any VESA pattern?

The mount uses a PSBU interface bracket (sold separately) for custom displays. This bracket adapts to various VESA patterns. Check compatibility with your display before purchasing.

USER MANUAL PDR2364S Chief

INSTALLATION INSTRUCTIONS

Technical line drawing of a mechanical assembly with frame and support components (no text or symbols)

Large Flat Panel Dual Arm Wall Mount

DISCLAIMER

Milestone AV Technologies and its affiliated corporations and subsidiaries (collectively "Milestone"), intend to make this manual accurate and complete. However, Milestone makes no claim that the information contained herein covers all details, conditions or variations, nor does it provide for every possible contingency in connection with the installation or use of this product. The information contained in this document is subject to change without notice or obligation of any kind. Milestone makes no representation of warranty, expressed or implied, regarding the information contained herein. Milestone assumes no responsibility for accuracy, completeness or sufficiency of the information contained in this document.

Chief® is a registered trademark of Milestone AV Technologies. All rights reserved.

IMPORTANT WARNINGS AND

CAUTIONS!

WARNING: A WARNING alerts you to the possibility of serious injury or death if you do not follow the instructions.

CAUTION: A CAUTION alerts you to the possibility of damage or destruction of equipment if you do not follow the corresponding instructions.

WARNING: Failure to read, thoroughly understand, and follow all instructions can result in serious personal injury, damage to equipment, or voiding of factory warranty! It is the installer's responsibility to make sure all components are properly assembled and installed using the instructions provided.

WARNING: Failure to provide adequate structural strength for this component can result in serious personal injury or damage to equipment! It is the installer's responsibility to make sure the structure to which this component is attached can support five times the combined weight of all equipment. Reinforce the structure as required before installing the component. The wall to which the mount is being attached may have a maximum drywall thickness of 5/8" (1.6cm).

WARNING: Exceeding the weight capacity can result in serious personal injury or damage to equipment! It is the installer's responsibility to make sure the combined weight of all components attached to the PDR does not exceed 200 lbs (90.7 kg). Use with products heavier than the maximum weight indicated may result in collapse of the mount and its accessories causing possible injury.

PDR Series contains the following models:

• PDR2000S / PDR2000B
- PDRUS / PDRUB

DIMENSIONS

NOTE: CUSTOM INTERFACE BRACKET

NOT SHOWN. THE CUSTOM INTERFACE

BRACKET NEEDED FOR YOUR DISPLAY

WILL ADD BETWEEN 1/2" AND 2" IN DEPTH AND MAY AFFECT LOCATION OF DISPLAY ON THE MOUNT.

SEE PSB-XXXX DRAWING ALSO.

Mounting Pattern

PRODUCT FEATURES
WEIGHT CAPACITY	200 LBS
HEIGHT ADJUSTMENT	1"
TILT / ROLL / YAW	+5, -17° / ±2° / ±0°

DIMENSIONS -- cont'd

LEGEND

	Tighten Fastener		Pencil Mark
	Apretar elemento de fijación		Marcar con lápiz
	Befestigungsteil festziehen		Stiftmarkierung
	Apertar fixador		Marcar com lápis
	Serrare il fissaggio		Segno a matita
	Bevestiging vastdraaien		Potloodmerkteken
	Serrez les fixations		Marquage au crayon
	Loosen Fastener		Drill Hole
	Aflojar elemento de fijación		Perforar
	Befestigungsteil lösen		Bohrloch
	Desapertar fixador		Fazer furo
	Allentare il fissaggio		Praticare un foro
	Bevestiging losdraaien		Gat boren
	Desserrez les fixations		Percez un trou
	Phillips Screwdriver		Adjust
	Destornillador Phillips		Ajustar
	Kreuzschlitzschraubendreher		Einstellen
	Chave de fendas Phillips		Ajustar
	Cacciavite a stella		Regolare
	Kruiskopschroevendraaier		Afstellen
	Tournevis à pointe cruciforme		Ajuster
	Open-Ended Wrench		Hex-Head Wrench
	Llave de boca		Llave de cabeza hexagonal
	Gabelschlüssel		Sechskantschlüssel
	Chave de bocas		Chave de cabeça sextavada
	Chiave a punte aperte		Chiave esagonale
	Steeksleutel		Zeskantsleutel
	Clé à fourche		Clé à tête hexagonale

TOOLS REQUIRED FOR INSTALLATION

PARTS

Simple black-and-white icon of an open box with a curved arrow indicating rotation or delivery (no text or symbols)

NOTE: Listed PSBU interface bracket provided with Listed Model PDRUS/B, but not shown

G (4) .850x.393x.135

MOUNT INSTALLATION

Installing Mount to Wall

WARNING: IMPROPER INSTALLATION CAN LEAD TO MOUNT FALLING CAUSING SERIOUS PERSONAL

INJURY OR DAMAGE TO EQUIPMENT! It is the installer's responsibility to make sure the structure to which the mount is being installed is capable of supporting five times the combined weight of the mount and all attachments.

1. Determine mounting location taking into consideration display size and PDR's range of movement.
2. Using a stud sensor locate two wood studs 16" apart on center. (See Figure 1)

Figure 1

1. Place and level mount against wall, aligning mounting holes in upper and lower wall channels with studs. (See Figure 1)
2. Mark four mounting holes making sure mounting holes are located as close as possible to center of studs. (See Figure 1)
3. Drill four 7/32" pilot holes where the mounting holes were marked. (See Figure 1)
4. Install two 5/16" x 3" lag bolts (H) and two 0.135" thick washers (G), through mounting holes in upper wall channel and into pilot holes. DO NOT tighten at this time. (See Figure 2)

5. Place mount against wall aligning mounting holes in upper wall channel with lag bolts, and hang mount on lag bolts making sure washers are located in front of mount.

6. Adjust mount lateral position left until lag bolts are seated in mounting slots in upper wall channel. (See Figure 2)

7. Install two 5/16" x 3" lag bolts (H) and two 0.135" thick washers (G), through mounting holes in lower wall channel and into pilot holes. (See Figure 2)
8. Tighten all hardware. DO NOT overtighten!

Figure 2

Adjusting PDR Height

NOTE: Height adjustment range up to 1.08 inches.

1. Check PDR for the desired height. If needed, use the adjustment wrench (E) to adjust the PDR height. (See Figure 3)

2. Turn adjustment nut clockwise to lower the unit height, or

3. Turn adjustment nut counterclockwise to raise the unit height.

Figure 3

Installing Covers and End Caps

NOTE: The covers and end caps have pressure fitting ends that lock into place with each other.

1. Install cover (B) over the top bracket. (See Figure 4)
2. Install end caps (C and D) into the cover and top bracket. (See Figure 4)
3. Repeat Steps 1 and 2 for the lower mounting bracket. (See Figure 4)

Figure 4

Mounting the Display

WARNING: IMPROPER INSTALLATION CAN LEAD TO MOUNT FALLING CAUSING SEVERE PERSONAL INJURY OR DAMAGE TO EQUIPMENT. Displays can weigh in excess of 40 lbs (18.1kg). ALWAYS use two people and proper lifting techniques when installing display.

WARNING: IMPROPER INSTALLATION CAN LEAD TO MOUNT FALLING CAUSING SEVERE PERSONAL INJURY OR DAMAGE TO EQUIPMENT. Make sure mounting buttons on display are properly seated in mounting holes in faceplate.

1. Move mount faceplate to extended position by grasping faceplate and pulling outward away from wall.
2. While supporting both sides of display, align four mounting buttons on display or interface bracket with four mounting holes in faceplate. (See Figure 5)
3. Lower display into place listening for audible "click" to ensure recessed area of mounting buttons are properly seated in lower area of mounting holes and ClickConnect mechanism has engaged. (See Figure 5) and (See Figure 6)

NOTE: Holes are provided in the faceplate for use with a padlock or similar locking device, if desired. In addition, the pin and nut may be removed from the upper holes and moved to the lower holes for use as a more permanent locking device. (See Figure 6)

Figure 5

Figure 6

Figure 7

Cable Management

WARNING: IMPROPER INSTALLATION CAN LEAD TO SERIOUS PERSONAL INJURY OR DAMAGE TO EQUIPMENT! Make sure cables do not run through pinch points.

1. Loosen front and rear cable clamps on top arm. (See Figure 7)
2. Thread cable ties (J) under cable clamps and secure clamps to top arm. (See Figure 7)
3. Route power/audio/video cables through the cable channel in top arm (See Figure 7), allowing sufficient slack in cables for left/Right movement of display and swing arm and also swing arm extension and retraction.
4. Secure cables to top arm using two cable ties (J).
5. Repeat Steps 1 through 4, as necessary, for remaining top arm and lower arms.

WARNING: IMPROPER INSTALLATION CAN LEAD TO SERIOUS PERSONAL INJURY OR DAMAGE TO EQUIPMENT! DO NOT route cables through holes in faceplate.

Tension Adjustments

Vertical Tilt Tension Adjustment

1. With display mounted, check for desired vertical tilt tension.
2. Adjust the Centris Select knob until desired vertical tilt tension is obtained. (See Figure 8)
3. To lock the mount at the desired vertical tilt, tighten the vertical tilt lock screw. (See Figure 9)

Figure 8

Figure 9

Lateral Tilt Tension Adjustment

CAUTION: DO NOT OVERTIGHTEN LATERAL TILT ADJUSTMENT NUT. Overtightening lateral tilt adjustment will cause excessive wear and may distort adjustment components.

1. Using a 9/16" wrench (not provided), slightly tighten or loosen lateral tilt tension adjustment nut. (See Figure 10)
2. Attach the display and check for desired tilt tension.
3. Repeat Steps 1 and 2 until desired tilt tension is obtained.

Rotational Tilt Tension Adjustment

1. If necessary, loosen or tighten bottom rotational tilt tension adjustment nut. (See Figure 10)
2. Attach the display and check for desired rotational tilt tension.
3. Repeat Steps 1 and 2 until desired rotational tilt tension is obtained.

Figure 10

Swing Arm Adjustments

The dual swing arms are shipped installed in the center of the top and bottom mounting brackets, which is the standard mounting configuration.

The top and bottom mounting brackets have slotted holes, allowing for lateral adjustment of the dual swing arms.

After the top and bottom mounting brackets have been installed between two wood studs 16" on center, the swing arms can be adjusted or moved off center, depending on the location of the mount, the size of the display, and the lateral movement needed to rotate the display.

The swing arms can be adjusted, as follows:

- Adjusting the Swing Arms Off-Center

With no disassembly required, you can adjust the swing arms up to 1-inch to the left of center or up to 1-inch to the right of center.

• Reconfiguring the Swing Arms Left of Center

With some disassembly and reassembly required, you can move the swing arms to the left of center by reconfiguring the mount. Use the first and third slotted holes in the top and bottom mounting brackets.

- Reconfiguring the Swing Arms Right of Center

With some disassembly and reassembly, you can move the swing arms to the right of center by reconfiguring the mount. Use the third and fifth slotted holes in the top and bottom mounting brackets.

Adjusting the Swing Arms Off Center

1. Remove the display from the mount.
2. Loosen four bolts (two on the top and two on the bottom) securing the swing arm assembly to the top and bottom mounting brackets (See Figure 11).
3. Move the swing arm assembly to desired location.
4. Tighten the bolts.
5. Install the display on the mount.

Figure 11

Reconfiguring the Swing Arms to the Left or Right of Center

1. Remove the display from the mount.
2. Remove four bolts (two on the top and two on the bottom) securing the swing arm assembly to the top and bottom mounting brackets (See figure 14).

WARNING: The next step will release the arm assembly from the mount. The arms and plate may fall if you are not careful.

1. Move the swing arm assembly to desired location.

• Left of Center (See Figure 12).
• Right of Center (See Figure 13).

1. Install retaining pin assemblies (one top and one bottom) and secure using two bolts (one top and one bottom).
2. Install four bolts (two on the top and two on the bottom) to secure the swing arm assembly to the top and bottom mounting brackets.
3. Tighten the bolts.
4. Install the display on the mount.

Figure 12

Figure 13

Swing Arm Tension Adjustment

Swing arm tension is pre-set at the factory and is adjusted to accommodate displays with weights near the top of the mounts capacity.

If smaller displays are used it may be difficult to reposition the display after mounting. Swing arm tension can be adjusted to compensate for smaller display by:

NOTE: The display must be mounted prior to adjusting swing arm tension.

1. Locate the adjustment insert (F) and wrench (E) provided with the mount.
2. Place adjustment insert into socket head cap screw located at swing arm pivot point. (See Figure 14)

NOTE: The display may need to be repositioned in order to gain access to the tension adjustment screw(s).

1. Using the wrench provided with the mount, turn adjustment insert clockwise to increase swing arm tension or counterclockwise to reduce swing arm tension. (See Figure 15)
   NOTE: Small adjustments of 1/8 turn or less are typically all that is required to achieve desired tension.
2. Check swing arm tension. If desired tension is present, tension adjustment is complete. If additional tension adjustment is required, repeat steps 2 and 3 until desired tension is achieved.
   NOTE: If changing from a smaller display to a larger display it may be necessary to increase swing arm tension.

Figure 14

Figure 15

Removing Display from Mount

1. Remove bolt or padlock from faceplate (if used).

NOTE: The pin may have been used as a more permanent locking device. If so, remove nut and pin and move from the lower holes to the upper holes.

1. Pull back on flag on upper mounting hole and press pin down into "Open" position. (See Figure 16)

WARNING: DISPLAY MAY WEIGH IN EXCESS OF 40 LBS! Always use two people and proper lifting techniques when installing or positioning display on mount.

1. Carefully lift display from mount.

2. Lift up on pin and place flag back against faceplate to return it to "Closed" position.

Figure 16