AVN363V - Security Camera LOGILINK - Free user manual and instructions

Product Type	Megapixel Outdoor IR Network Camera
Brand & Model	LogiLink AVN363V
Image Sensor	1/3" MOS-Type
Resolution	1280 x 1024 (SXGA), also supports SXVGA, 720P, VGA, QVGA
Lens	f4.0mm ~ f9.0mm, F2.0 (f=4mm) / F2.6 (f=9mm)
Viewing Angle	75° ~ 36°
Minimum Illumination	0 Lux (IR ON), 0.3 Lux (IR OFF)
IR LEDs	56 units, effective range up to 30 meters (15 IPS) or 15 meters (30 IPS)
IR Cut Filter	Yes (IR Shift)
Video Compression	H.264 / MPEG-4 / MJPEG
Frame Rate	NTSC: 30 fps, PAL: 25 fps
Network	10/100 Base-T Ethernet, supports DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP
ONVIF Compatible	Yes (AVN363V only)
Power Supply	AC 100V ~ 240V (±10%)
Power Consumption	10W ~ 15W
IP Rating	IP67 (weatherproof)
Operating Temperature	-20°C ~ 40°C
Mobile Surveillance	iPad, iPod, iPhone, BlackBerry, Windows Mobile, Symbian, Android
Special Features	Face Tracking, Digital PTZ, Smart Zoom (optical), Smart Light Control, Motion Detection, Event Notification (Email, FTP, SMS), E-Map CMS support
Dimensions	Not specified
Weight	Not specified

Frequently Asked Questions - AVN363V LOGILINK

What is the maximum resolution of the LogiLink AVN363V camera?

The camera supports up to 1280 x 1024 pixels (SXGA) and also offers SXVGA (1280x960), 720P (1280x720), VGA (640x480), and QVGA (320x240).

Does the camera support night vision?

Yes, it has 56 IR LEDs that provide night vision up to 30 meters at 15 IPS or 15 meters at 30 IPS, with automatic IR cut filter switching.

Can I access the camera remotely via smartphone?

Yes, you can use the free EagleEyes app on iPhone, Android, BlackBerry, Nokia Symbian, and Windows Mobile devices for remote surveillance.

What is the power requirement?

It requires AC 100V-240V (±10%), consuming 10-15W. The camera is a Safety Class 1 product with protective earthing.

Is the camera weatherproof?

Yes, it has an IP67 rating, making it dust-tight and protected against powerful water jets, suitable for outdoor use.

Does the AVN363V support ONVIF?

Yes, the AVN363V model is ONVIF compliant, allowing integration with other ONVIF-compatible systems.

How many users can view the camera simultaneously?

Up to 10 online users can access the camera at the same time with different access levels (Supervisor, Power User, Normal User, Guest).

Can I record video from the camera?

Yes, you can record manually or set motion/alarm-triggered recording via the Video Viewer CMS software or web browser. Recordings are saved to your PC or network location.

What is the face tracking feature?

Face tracking automatically zooms in on a person's face for identification. It can be enabled via the web interface with adjustable sensitivity and resolution.

How do I reset the camera to factory defaults?

Disconnect power, twist together the two reset wires (remove insulation), reconnect power, then disconnect the wires after reset. This restores all settings including IP address.

USER MANUAL AVN363V LOGILINK

Powerful Remote Surveillance

Distance makes no difference

To Our Valuable Customers,

Thank you for choosing this product. You'll be amazed by those useful functions this product provides, especially for the powerful mobile surveillance support.

Remote access via different platforms is widely supported:

a) For mobile platforms, iPhone®, BlackBerry®, Nokia® Symbian®, Windows® Mobile & Android™ are available with our self-developed and free program, EagleEyes, installed.
b) For web browsers, Internet Explorer®, Mozilla® Firefox®, Safari®, Google Chrome™ and Opera are supported.
c) Apple's media player, QuickTime®, is also one tool you can use.

To monitor and control multiple network devices, you can also install our free CMS software provided within the CD manual.

To know more about our mobile phone program, "EagleEyes", and where to download, please visit: http://www.eagleeyescctv.com

To know more about feature applications, please visit: www.eagleeyescctv.com/video

To know what's new for our products, please visit: www.eagleeyescctv.com/facebook

To seek for technical support, please contact: [e-mail]

To give us your precious suggestions and comments, please contact: [e-mail]

EagleEyes

MEGAPIXEL OUTDOOR IR NETWORK CAMERA SERIES

USER MANUAL

IMPORTANT SAFEGUARD

All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment.

Disclaimer

We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change without notice.

Grounding

This is a Safety Class 1 Product (provided with a protective earthing ground incorporated in the power cord). The mains plug shall only be inserted in a socket outlet provided with a protective earth contact. Any interruption of the protective conductor inside or outside of the instrument is likely to make the instrument dangerous. Intentional interruption is prohibited.

Water & Moisture

Do not expose this product to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the product.

Trademark Acknowledgements

iPhone® is the registered trademark of Apple Inc.

BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited.

Android ^™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

Microsoft, Windows, Internet Explorer, Mozilla Firefox, Google Chrome, QuickTime, Windows Mobile & Symbian mentioned in this document are the registered trademarks of their respective holders.

MPEG4 Licensing

THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.

GPL Licensing

This product contains codes which are developed by Third-Party-Companies and which are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).

The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding author.

Further source codes which are subject to the GPL-licenses are available upon request.

We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and some tools to get you into the code. The codes are provided on the FTP site, and please download them from the following site or you can refer to your distributor:

http://download.dvrtw.com.tw/GPL/076D_Series/arm-linux-2.6.tar.gz

TABLE OF CONTENTS

1. OVERVIEW.... 1

1.1 Product features....1
1.2 Package content .... 1
1.3 Dimensions .... 1
1.4 Cable overview....1

2. BEFORE USING YOUR NETWORK CAMERA.... 3

3. ACCESSING THE CAMERA VIA VIDEO VIEWER 4

3.1 Installing Video Viewer .... 4
3.2 Accessing the camera .... 4
3.3 Control panel overview....5

3.3.1 Simplified version (Default) 5
3.3.2 Full function version 6
3.3.3 Main button overview 6

3.4 Frequently-used functions....7

3.4.1 Record....7
3.4.2 Playback....7
3.4.3 Firmware upgrade....8
3.4.4 E-Map....8

4. CAMERA CONFIGURATIONS VIA WEB BROWSER 13

4.1 Accessing the camera 13
4.2 Control panel overview....14
4.3 Face detection configurations 15
4.4 Digital PTZ (DPTZ) operations....16
4.5 System configuration menu....17

4.6 Network 18

4.6.1 Network 18
4.6.2 DDNS 18
4.6.3 SNTP 18
4.6.4 FTP 18
4.6.5 MAIL 19
4.6.6 SMS....19
4.6.8 Filter 20
4.6.9 UPnP 20

4.7 Camera 21

4.7.1 Camera....21
4.7.2 Preset....21
4.7.3 Cruise 22
4.7.4 Color....23
4.7.5 Time....24
4.7.6 Smart Zoom / Digital Smart Zoom....24
4.7.7 Calibration 25
4.7.8 Face Tracking....25

4.8 General 26

4.8.1 General....26
4.8.2 Server Log....26
4.8.3 Online 26
4.8.4 Account....27
4.8.5 Trigger 28
4.8.8 Upgrade....29

APPENDIX 1 PRODUCT SPECIFICATIONS....30

APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING....31

APPENDIX 3 BIT RATE TABLE FOR REFERENCE ...... 33

1. OVERVIEW

1.1 Product features

● Powerful Remote Surveillance on Multiple Mobile Platforms

-- For mobile device platforms, iPad®, iPod®, iPhone®, BlackBerry®, Nokia® Symbian, Windows® Mobile & Android™ (with their built-in web browsers or EagleEyes)
-- For web browsers, Internet Explorer®, Mozilla Firefox®, Safari®, Google Chrome™ and Opera
-- For operating systems, Windows & Mac
-- For multiple device control, our CMS software, Video Viewer, is provided for free

● Free CMS software with E-Map for multiple devices control & surveillance
● Smart Light Control to avoid overexposure
● Motion detection & notification
● Excellent outdoor design with cable management and IP67
● Face Tracking support to zoom in on intruders with clear images
● 1.3 Megapixel for clear and accurate images
● Digital pan / tilt / zoom support for wide area monitoring
● (AVN363V / 362V Only) ONVIF standard supported to simplify system integration

1.2 Package content

| | Network camera

| | Installation Sticker

□ Installation Guide

☐ RJ45 cable extender adapter

□ CD-ROM disc (including user manuals & CMS software "Video Viewer")

1.3 Dimensions

1.4 Cable overview

For AVN363 / 363V

graph TD
    A["RJ45 network cable"] --> B["RESET"]
    A --> C["GND"]
    A --> D["L"]
    A --> E["N"]
    B --> F["Reset wires"]
    C --> G["Power wires"]

CABLE DESCRIPTION

RJ45 network cable	Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare another RJ45 network cable with suitable length for your connection.
Reset wires	Remove the insulating coating of these two wires, and twist them together to reset default. This will reset all parameters, including the IP address to factory default settings.Note: Disconnect power before twisting these two wires together, and connect to power again for reset default. When the reset is done, disconnect these two wires.
Power wires Connect to AC power supply. For details, please refer to the installation guide.

For AVN362 / 362V

CABLE DESCRIPTION

RJ45 network cable	Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare another RJ45 network cable with suitable length for your connection.
Reset wires	Remove the insulating coating of these two wires, and twist them together to reset default.This will reset all parameters, including the IP address to factory default settings.Note: Disconnect power before twisting these two wires together, and connect to power again for reset default.
Power cable Connect to	DC12V power supply.

2. BEFORE USING YOUR NETWORK CAMERA

This network camera can be accessed via our supplied CMS software "Video Viewer", the web browser (such as "Microsoft Internet Explorer" or "Mozilla Firefox"), and smart phones with our self-developed program "EagleEyes" installed depending on different using situations.

Note: For details about accessing network cameras via smart phones, please refer to http://www.eagleeyescctv.com.

Before using the network camera, make sure:

1) You have installed the supplied CMS software, "Video Viewer", or a web browser.
2) You have configured the network settings, and the network connection is fine.

For Video Viewer installation, please refer to "3.1 Installing Video Viewer" at page 4.

For network configurations, please refer to your installation guide.

To check or configure up to 16 surveillance devices simultaneously with the record function, please use "Video Viewer".

For details about using Video Viewer, please refer to "3. ACCESSING THE CAMERA VIA VIDEO VIEWER" at page 4, and "4. CAMERA CONFIGURATION" at page 13.

Exterior view of a modern building with greenery and adjacent urban landscape (no signage)

To check or configure this network camera only, it's recommended to use a web browser, such as "Microsoft Internet Explorer" or "Mozilla Firefox".

For details about using the web browser, please refer to "4. CAMERA CONFIGURATIONS VIA WEB BROWSER" at page 13.

3. ACCESSING THE CAMERA VIA VIDEO VIEWER

3.1 Installing Video Viewer

Step1: Place the supplied CD into your CD-ROM or DVD-ROM drive. The program will be automatically run.

Step2: Click "Program" in the "Video Viewer" section to install Video Viewer, or click "Download The Latest Version" under "Program" to download the latest version of Video Viewer from the Internet (if your PC is connected to Internet).

Step3: Follow the on-screen instructions to finish the installation. When the installation is completed, a shortcut icon "20 will be placed on your PC desktop."

3.2 Accessing the camera

Step1: Double-click "a" on your PC desktop to open Video Viewer. By defaults, the "Address Book" panel will be displayed on the right side of the control panel.

Step2: In "Address Book", click "☐" to key in the IP address, user name, password, and port number of the camera you intend to connect.

OR

Click "Q" → "G" to search the available IP address(es) of other camera(s) under the same domain as your PC's IP address. The found address(es) will be listed, and can be added into the address book by clicking "F".

Step3: Double-click the IP address you just added into the address book to log in. The live view is displayed in the Video Viewer.

Exterior view of a modern urban rooftop with greenery and adjacent buildings (no signage)

3.3 Control panel overview

Two control panels are available and can be switched depending on your using habit.

3.3.1 Simplified version (Default)

3.3.2 Full function version

3.3.3 Main button overview

Button		Function	Description
Simplified	Full Function
		Address Book	Click to show the predefined IP address(es). You can add, remove or search the IP address to log in the DVR remotely.
		Miscellaneous Control		Remote Config	Click to go to the detailed system configuration. For details, please refer to "4. CAMERA CONFIGURATIONS VIA WEB BROWSER" at page 13.
				Record Setting	Click to go to the detailed record setting. For details, please refer to "3.4.1 Record" at page 7.
				Custom Setting	Click to choose the language of this program, or set the password when activating this program. The changes will take effect when this program is closed and executed again.
		Log	Click to view all event and recording logs, search the desired log(s) by date, or playback the recording of the selected log.
		Record / Record Stop	Click to start / stop the manual recording.The record button will be disabled when the reserved disk capacity set in "Record Setting" is larger than the current disk capacity. For details, please refer to "3.4.1 Record" at page 7.
		Snapshot	Click to take a snapshot of the current view. The snapshot will be saved in the path you specified in "Record Setting".
		Information	Click to show the current network connection details.
		PTZ Control	Click to enter the DPTZ control panel.

3.4 Frequently-used functions

3.4.1 Record

To record remotely, click "☐" or "☐" → "☐" to go to the "Record Setting" page.

In the "Record Setting" page, you can set the following items:

• Record type
  • Pre- / post-event record
• Record time setting
• Record path

Note: The record function will be disabled when the reserved disk capacity in "Reserved(MB)" is larger than the current disk capacity in "Free(MB)".

When “Manual” is checked, click “☐” or “☐” on the main control panel to start the manual recording immediately, and the recordings will be saved in the location specified in “Record Path”.

When "Motion" and / or "Alarm" are checked, the recording function will be enabled for any motion or alarm event, and the recordings will be saved in the location specified in "Record Path".

3.4.2 Playback

To play a recording, click “” or “”, and select the “Record” tab. A list of all the recordings will be shown by defaults, and you can also sort out the logs you want to speed up the search time.

3.4.3 Firmware upgrade

This function is used when users need to upgrade the network camera for function scalability.

Note: Before using this function, make sure you have the correct upgrade files provided by your installer or distributor.

Step1: Click "☐", and select the IP address of your network camera in the address book.

Step2: Click "to show the upgrade page, "Update Server".

Step3: Click "Add" to browse to the upgrade files.

Step4: Click "Upgrade Firmware" to start firmware upgrade.

Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during firmware upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.

Step5: Select the IP address of the camera and click again to check if the firmware is upgraded.

3.4.4 E-Map

Video Viewer is also a Central Management System (CMS) software, which allows network device control & management for up to 16 devices simultaneously.

Note: Before using this function, make sure Video Viewer is connected to all the devices (up to 16) you want to monitor.

E-Map is ONLY available when the control panel is switch to the full function version.

How to add an E-Map group

STEP1: In the simplified version, click "☐" to switch the control panel to the full function version, and click "☐" to enter the E-Map page as follows.

Note: To know where the buttons are, please refer to "3.3.1 Simplified version (Default) at page 5, and "3.3.2 Full function version" at page 6.

STEP2: Right-click to show the shortcut menu on the top-left panel, and select the E-Map group you want to add. There are three E-Map groups you can add: Google E-MAP, Single E-MAP, and Building E-MAP.

How to add a Google E-Map group:

1 Enter the name of this Google E-Map group.
2 Enter a specific address or landmark, and click "Search". OR Move to the map and drag to the location you want.
3 Click and drag the IP address to where it's located in the current level.
4 Click "Apply" to save and finish.

How to add a single E-Map group:

1 Enter the name of this single E-Map group.
2 Click “...” to browse the map file in BMP or JPEG.
3 Click and drag the IP address to where it's located in the current level.
4 Click "Apply" to save and finish.

How to add a building E-Map group:

1 Enter the name of this building E-Map group.
2 Enter the total levels of this building.
3 Select the level of the building from the drop-down list.
4 Enter the name of the level.
⑤ Click “...” to browse the map file in BMP or JPEG.
6 Click and drag the IP address to where it's located in the current level.
7 Go back to STEP 3 to select other level of the building, and repeat from STEP 3 to 6 until the setup for all levels are finished.
8 Click "Apply" to save and finish.

STEP3: When the E-Map group is created, you will see the tree on the top-left panel, showing all the devices you've added to this group.

Icon	Description
	The connected device is camera. When it's selected, it will become red.
	The connected device is DVR. When it's selected, it will become red.
	For any motion or alarm event, it will appear on the screen to catch your attention.To know what's happening quickly, double-click the device icon on the E-Map to show the live view.

How to edit / remove an existing E-Map group

For Google E-Map Group

Right-click on the group name to show the shortcut menu list, and select "Edit E-MAP" or "Remove E-MAP" as needed.

You can also add a single E-Map group (Add Single E-MAP) or Building E-Map group (Add Building E-MAP) into the existing Google E-Map group.

Right-click on the group name to show the shortcut menu list, and select "Edit E-MAP" or "Remove E-MAP" as needed.

For Building E-Map Group

Right-click on the group name to show the shortcut menu list, and select "Edit Building E-MAP" or "Remove E-MAP" as needed.

4. CAMERA CONFIGURATIONS VIA WEB BROWSER

Users can also access the network camera via a web browser, such as Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Safari.

Note: It's recommended to consult with your installer before changing system configurations.

Note: You need to be the supervisor to enter the system configuration page. If not, please re-log into the camera with the supervisor user level.

However, the web browser is only available for single device access. If users want to access more than two devices through one interface, it's recommended to use our supplied CMS software, Video Viewer. For details, please refer to "3. ACCESSING THE CAMERA VIA VIDEO VIEWER" at page 4.

Before using the network camera, make sure you have configured the network settings and have the IP address, user name and password used for accessing the camera in hand. If not, please refer to the installation guide.

4.1 Accessing the camera

Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.

For example, for IP address 60.121.46.236 and port No. 888, please key in "http://60.121.46.236:888" into the URL address box, and press "Enter".

Step2: In the login page, key in the user name and password, and enter the security code from the image below if any. Then, click "LOGIN".

Step3: The wizard is then started.

• To skip the wizard and directly access the camera live view, click "Close".
• To directly access the camera live view without starting the wizard for the login next time, check "Do not start wizard at login".

Step4: When the login is successful, the live view is shown.

4.2 Control panel overview

Function Icon User Level Description
Configuration Page: Supervisor / Power User
Live			Switch to the live view page.
DPTZ			Switch to the DPTZ configuration page.For details, please refer to "4.4 Digital PTZ (DPTZ) operations" at page 16.
Config.			Switch to the system configuration page, and the functions available for "Supervisor" and "Power User" are different.For details, please refer to "4.5 System configuration menu" at page 17.
Format	--	Supervisor / Power User / Normal User / Guest	Select the web transmission format from the drop-down list:■ ActiveX■ QuickTimeFor users using Mozilla Firefox or Google Chrome, only "QuickTime" is selectable.QuickTime is Apple Inc.'s multimedia software. You need to have QuickTime installed in your operating system before selecting "QuickTime". When it is selected, you will be promoted to enter the user name and password to access the camera.
Quality -- Supervisor / Power User / Normal			Click & drag the slider to select the video quality:BASIC / NORMAL / HIGH / BEST.
Resolution	-- Supervisor / Power User / Normal		Select the image resolution from the drop list:■ SXGA (1280 x 1024) ■ SXVGA (1280 x 960)■ 720P (1280 x 720) ■ VGA (640 x 480)■ QVGA (320 x 240)
Live View Size:		Supervisor / Power User
Normal Size			The current live view size is the same as the selected resolution.
Fit to screen	[004H]		Resize the selected resolution to fit into the live view size.This icon appears only when the selected resolution is larger than the current live view size.
Scale	[0xH2]		Click and hold the movable square on the left bottom corner of the live view to moveThis icon appears only when the selected resolution is larger than the current live view size.
CIF Resize			Resize the QVGA resolution to fit into the live view size.This icon appears only when the selected resolution is QVGA (CIF) than the current live view size.
Snapshot	[XYY]	Supervisor / Power User / Normal User	Click to take a snapshot of the current view, and save to the location specified in "Config." → "Camera" → "Camera" → "Snapshot Path".
Flip	[SY78]	Supervisor / Power User / Normal User	Click to rotate the image 180irc counterclockwise when necessary.
Full Screen		Supervisor / Power User / Normal User	Click to display the image in full screen.To exit the full screen mode, press “Esc” on your keyboard.
Smart Zoom		Supervisor / Power User / Normal User	Click to activate the optical (AVN363 / 363V) / digital (AVN362 / 362V) smart zoom function.
Smart Zoom 10		Supervisor / Power User	For AVN363 / 363V onlyClick to enable consecutive Smart Zoom for 10 minutes and disable the idle mode. Con80secutive Smart Zoom will be off after 10 minutes, and auto Smart Zoom will be on instead.
Face Tracking		Supervisor / Power User / Normal User	Click to enable the face tracking function.Note: This function is disabled when the stream format is set to “Multi-Mode”.
DPTZ		Supervisor / Power User / Normal User	Click to enable digital PTZ functions.
Zoom in / out		Supervisor / Power User / Normal User / Guest	For AVN363 / 363V onlyClick to zoom in / out the current image.

**Face Tracking, DPTZ & Smart Zoom can't be activated simultaneously.

4.3 Face tracking configurations

Face tracking is used to especially zoom in on the intruder's face, easy for everyone to identify.

Note: When this function is enabled, DPTZ, Smart Zoom, and optical zoom are not allowed to use.

Note: Face tracking is not supported when the stream format is set to Multi-Mode, and this menu will not be shown in the configuration page.

STEP1: Click "Config." → "Camera" → "Face Tracking" to enter the configuration page.

STEP2: Select and set as described below:

ITEM DESCRIPTION
Face Tracking	Select “Enable” to activate or “Disable” to deactivate this function.
OSD	Select “ON” to display the following status messages on the live view:FACE STANDBY: This function is activated and ready to use.
	FACE TRACKING: This function is tracking.
	FACE ZOOM IN / OUT: This function is zooming on the face for tracking / zooming out when the tracking object leaves the surveillance area.
Sensitivity	Set the tracking sensitivity from HIGH / MEDIUM / LOW.
Resolution	Set the resolution for face tracking from Auto / VGA / QVGA.

STEP3: When all the configurations are done, click "Save" to save your changes, and click "Live" on the top to return to the live view.

4.4 Digital PTZ (DPTZ) operations

This fixed network camera type has PTZ capability, i.e. digital PTZ (hereafter called "DPTZ"), for wide area monitoring.

Note: When this function is enabled, Face Tracking, Smart Zoom, and optical zoom are not allowed to use.

STEP1: Click "DPTZ" to show the DPTZ control panel.

STEP2: Select the functions when needed:

ICON FUNCTION DESCRIPTION
	Fit to screen /Restore to original size	There are several monitor resolutions available. When the selected resolution is out of your current live view support, a part of your surveillance area might get covered on the screen, and you need to manually move on the screen to check the covered part.
		This is used to scale the selected resolution to fit in the current live view size.
		This is used to restore the scaled live view resolution to its original size.
	Take snapshots	Click to take a snapshot of the current view, and save to the location specified in "Config." → "Camera" → "Camera" → "Snapshot Path".
	Enable Auto mode	Click to activate the auto mode of the camera. The auto mode could be "Sequence" or "Auto Pan" specified in "Config." → "Camera" → "Cruise" → "Active Mode".Note: This function is available only when DPTZ is enabled.
		Sequence: Move to several preset points accordingly and regularly specified in "Config." → "Camera" → "Cruise" → "Active Mode" → "Sequence".Note: Preset points are set in "Config." → "Camera" → "Preset".
		Auto Pan: Pan automatically and horizontally.
	Enable DPTZ	Click to activate the digital PTZ function. When this function is enabled, the following operations are available:Auto modeMove up / down / left / right after digital zoom-in.
	Zoom in / out	Click to zoom in / out the image.For AVN362 / 362V, they're available only when DPTZ is enabled.For AVN363 / 363V, they're optical zoom-in / out; when is selected, they'll switch to digital zoom-in / out.
[X654]	Max. zoom in / out	Click to zoom in / out the image.For AVN362 / 362V, they're available only when DPTZ is enabled.For AVN363 / 363V, they're optical max. zoom-in / out; when is selected, they'll switch to digital max. zoom-in / out.

4.5 System configuration menu

Click "Config." to enter the configuration page.

Note: You need to be "Supervisor" or "Power User" to enter the system configuration page, and the functions available for these two user levels are different. If you're not either of these two user levels, please re-log into the camera with one of them.

The functions are categorized into three menus: Network, Camera and General.

For details about "Network", please refer to "4.6 Network" at page 18.
For details about "Camera", please refer to "4.7 Camera" at page 21.
For details about "General", please refer to 4.8 General" at page 26.

Main Menu Sub-Menu Reference

Network Network Configure network settings.
DDNS Enter DDNS information when the network type is PPPOE or DHCP.
SNTP Synchronize your camera time with the networked computer systems.
	FTP	Enter the FTP information for event notifications when "FTP" is chosen in "General" > "Trigger".
	Mail	Enter Email information for event notifications when "Email" is chosen in "General" > "Trigger".
	SMS	Enter text messaging information for SMS notifications when "SMS" is chosen in "General" → "Trigger".
Filter Choose to permit or block the IP address(es) which can access this camera.
Camera	Camera	1. Set the camera title.2. Specify the snapshot path.3. Select the streaming settings based on your network environment.
Preset Set the preset points for the DPTZ function.
Cruise Set the cruise mode when the auto mode is enabled: Sequence or Auto Pan.
Color	Adjust the color performance.
Time	Set daylight saving time and the current time.
	Smart Zoom or Digital Smart Zoom	"Smart Zoom" is for AVN363 / 363V; "Digital Smart Zoom" is for AVN362 / 362V.Set the sensitivity and standby interval.
	Calibration	This function is available for AVN363 / 363V only.Adjust the focus of each focal length.
	Face Tracking	Hidden only when the steam format is set to "Multi-Mode".Configure the parameters for face tracking.
General	General	1. Select the language of the web browser.2. Check the MAC address of the camera.3. Lock camera access after the specified time.
	Server Log	Available for Supervisor only.Check the system event logs.
	Online	Available for Supervisor only.Check the current online user(s).
	Account	Available for Supervisor only.1. Create a new user account with different access privilege.2. Modify or delete an existing user account.
	Trigger	1. Enable / disable face and motion detection.2. Set the motion detection area.3. Select the event notification method.
Upgrade	Check the current firmware version and upgrade.

4.6 Network

4.6.1 Network

You can set the network configuration of the network camera depending on your network type.

For details, please refer to your installation guide.

4.6.2 DDNS

Select "On" when the selected network type in "Network" is "PPPOE" or "DHCP". For details, please refer to the installation guide.

4.6.3 SNTP

SNTP (Simple Network Time Protocol) is used to synchronize your camera time with the networked computer systems.

Function Description
GMT Once users choose the time zone, the network camera will adjust the local area time of the system automatically.
NTP Server Simply use the default SNTP server (For example, tock.stdtime.gov.tw) or change to another server with which users are familiar.
Sync Click and the network camera will synchronize the time with the network time.

4.6.4 FTP

Enter the detailed FTP information and click "Save" to confirm. The information you set here will be applied when "FTP" is selected in "General" > "Trigger".

4.6.5 MAIL

Enter the detailed e-mail information and click "Save" to confirm. The information you set here will be applied when "Email" is selected in "General" → "Trigger".

Function Description

SMTP Server Enter the SMTP server address provided from your e-mail system supplier.
Port	Enter the port number provided from your e-mail system supplier. If this column is left blank, the e-mail server will use port 25 to send e-mails.
Mail From Enter the entire mail address to ensure e-mails will not be blocked by SMTP.
Verify Password	Some mail servers are required to verify the password. Please enter the "user name" and "password".
E-Mail Address List Add the e-mail address(s) of the assigned recipient(s).

4.6.6 SMS

Note: Before using this function, you need to apply an API ID from the mobile messaging company, Clickatell, and you will be charged starting from the 11 ^th message. For details, please refer to "APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING' at page 31.

Enter the detailed information needed for text messaging, and click "Save" to confirm. The information you set here will be applied when "SMS" is selected in "General" → "Trigger".

Function Description

System The text messaging service provider is Clickatell.
User name / Password	Enter the account user name and password you created in Clickatell.
API ID Enter the API ID you applied from Clickatell.
Recipient	Click "Add" to enter the phone number, including the country code, to receive the text message. Five sets of phone numbers are allowed.
Transfer Interval	Set the interval time in minutes between two-message sending.The options are 0, 15, 30 & 60.

Function Description

Reset Counter	Click to restart the text messaging, and the SMS will be sent after the specified time interval since you click this button.
Message	Enter the text content (up to 70 characters) you want to send with the text message.
Test SMS	To know whether your SMS setting is correct, click this button to immediately send a SMS to your phone.Note: This testing is not free and you will be charged for SMS sending base on your local rate.

4.6.8 Filter

Choose to permit or block the IP address(es) which can access this camera, and click "Save" to confirm.

Function Description

■ Filter Configuration

Error Count	Set the maximum count for login failure. When the maximum count is reached, the IP address trying to access the network camera will be locked.
Error Lock Time	Set the lock time in minutes when the maximum count of error login for an IP address is reached.
Echo Request	Select "Non-Block" to allow other users to use the ping command to detect the IP address of your network camera, or "Block" to deny the ping command request.
■ IP/MAC Filter Configuration
IP/MAC Filter Choose	to enable or disable the filter function.
IP/MAC Filter Policy If	"Enable" is selected, choose whether you want to permit (Allow) or block (Deny) the IP address list below.
■ IP/MAC Filter Rules
Rule	To add an item to the IP address list, key in the IP address in "Rule", and click "Add".To remove an existing item in the IP address list, click the item you want to remove, and click "Delete".

4.6.9 UPnP

"UPnP" stands for "Universal Plug and Play", which allows devices to connect seamlessly in the home and corporate environments and simplify installation of computer components.

Check "Enable" to allow the network camera to be detected among devices within the same network area, and set the identification name of the camera in "Friendly name".

When this function is activated, the other PC within the same domain as this camera will be able to search this camera in "Network Neighbor" with the identification name set in "Friendly name". Double-click it to quickly open the web browser for camera access.

4.7 Camera

4.7.1 Camera

Adjust the camera parameters if necessary.

Item Description
Title Enter the title for the camera with up to 15 alphabetic characters.
Snapshot Path Specify the location to save the snapshot pictures.
Environment	Select the current environment for the camera to automatically adjust itself to produce the images suitable for the selected environment.
Frame Rate	The frame rate allowed to each viewer can be adjusted to adapt to the bandwidth on the network.Set the desired image frequency to the maximum (FULL) or to a specified frame rate (1/2; 1/3; 1/4; 1/5; 1/10; 1/15).The actual frame rate depends on the actual network connection, and may be lower than the specified one.
System Type It shows the current system type: NTSC or PAL.
Stream Format Select the streaming format to H.264 / MPEG-4 / Motion JPEG.
ADSL Upload Speed	Select your Internet upload speed, and the system will automatically adjust your data flow.The options are: Local (>2Mbps) / 2M (2000Kbps) / 1M (1000Kbps) / 640Kbps / 512 Kbps / 256Kbps / 128 Kbps / 64Kbps
IR Control	Select “AUTO” to automatically enable IR LEDs at night or in the dark environment, or “OFF” to disable this function.
OSD	Select “ON” to show the camera title on the live view, or “OFF” to hide the camera title.
Maximum Exposure Limits	This function is used to extend the exposure time for clearer images when the light is not sufficient.Select 1 ~ 5 to extend the exposure time based on your current light condition. The larger the value, the longer the exposure time, and the less the fps.0 means function off.

4.7.2 Preset

Note: Before using this function, make sure the DPTZ function is enabled.

You can set new preset points (up to 16) or check existing points here.

How to set a new preset point

Step1: Click DPTZ icon.

Step2: Click to where you want to see, and you'll get a 5x zoom-in image. To slightly zoom out, draw a square from the bottom right to top left, and you'll get a 3x image. Draw the square again and you'll return to the original size.

Step3: In "Current Position", give a name to this point, and click "Add".

How to check an existing preset point

In "Available Positions", select the name of the point you want to check from the drop-down list, and click "Goto".

You will see the camera view on the right side moving to the point it's recorded.

How to delete an existing preset point

In "Available Positions", select the name of the point you want to check from the drop-down list, and click "Remove".

4.7.3 Cruise

Note: Before using this function, make sure you have finished setting several preset points.

Here defines how the auto mode of the camera is going to work when is selected: Sequence or Auto Pan.

Auto Pan

When "Auto Pan" is selected here and 🔒 is clicked on the live view page, the camera will start panning.

Sequence

When "Sequence" is selected here and is clicked on the live view page, the camera will start patrolling each preset point defined in "Sequence".

Step1: Click "Add" to choose a preset point from the drop-down list, and select the duration to stay at this point from 1 \~ 60 minutes.

Then, click "Save" to confirm.

Step2: Click "Add" again to add more preset points. When all the points are added, click "Save" to confirm.

4.7.4 Color

Adjust the color performance from Brightness, Contract, Hue and Saturation. Click and drag the slider to preview the color change on the right side of this page and adjust the image color.

To restore the default values, click "Back to Default".

4.7.5 Time

Set daylight saving time and the current time, and click "Save" to confirm.

Function Description

■ Time Configuration

Date	Set the current date.
Time	Set the current time.
■ Daylight Saving Time Configuration
Daylight Saving Time	Specify whether to use daylight saving time (Enable / Disable).
	If this function is enabled, set the time period (Start Time / End Time), and adjust the daylight saving time in hours (Adjust Time).

4.7.6 Smart Zoom / Digital Smart Zoom

Note: "Smart Zoom" is available for AVN363 / 363V; "Digital Smart Zoom is available for AVN362 / 362V.

Column Description

Smart Zoom To switch this function on or off, select "Enable" or "Disable".Or, it's also available to click ☑ to enable / disable this function on the live view panel.

Detection* Select to set a specific detection area for this function.

Sensitivity Select the digital smart zoom sensitivity (HIGH / MEDIUM / LOW)

Stand-by Interval Select the stand-by interval (Short / Normal / Long).

^* Aavailable for AVN362 / 362V only.

Note: This function is available for AVN363 / 363V only.

Go to this page to adjust the focus in each focal length.

When you finish the calibration, select "Storage" to save, or "Back to Default" to discard.

Icon Function Description
	Auto Calibration Click to start calibrating the focus in each zoom ratio.
Manual Calibration
	Zoom in / out	Clickto select the focal length you want to adjust.
	Focus in / out	Click/to adjust the focus for the selected focal length.

4.7.8 Face Tracking

Configure the parameters for face tracking.

Note: Face tracking is not supported when the stream format is set to Multi-Mode, and will not be shown in the configuration page.

Function Description
Face Tracking	Select “Enable” to activate or “Disable” to deactivate this function.
OSD	Select “ON” to display the following status messages on the live view:FACE STANDBY: This function is activated and ready to use.
	FACE TRACKING: This function is tracking.
	FACE ZOOM IN / OUT: This function is zooming on the face for tracking / zooming out when the tracking object leaves the surveillance area.
Sensitivity	Set the tracking sensitivity from HIGH / MEDIUM / LOW.
Resolution	Set the resolution for face tracking from Auto / VGA / QVGA.

4.8 General

4.8.1 General

In "General", you can select the UI language to English or Chinese, and check the MAC address of your camera.

To lock camera access when it's not used after the specified time, select "5 MIN", "15 MIN" or "30 MIN" from the drop-down list of "Auto Lock Time", or select "NEVER" to disable this function.

Note: When the camera access is locked after the specified time, to resume camera access, please enter the password.

4.8.2 Server Log

Note: This function is available only for "Supervisor".

To quickly search the system logs you want by event type, click "Prev. Page" or "Next Page" to find the logs you want, or check the event type(s) and click "Reload" to start searching.

To clear all system event logs, click "Clear All".

4.8.3 Online

Note: This function is available only for "Supervisor".

You can check the current online user(s) with respective online information. To refresh the list, click "Reload".

To allow anonymous login, select "Enable" in "Anonymous Viewer Login".
To disable image code verification at login, select "No" in "Login with CAPTCHA Image".

4.8.4 Account

Note: This function is available only for "Supervisor".

You can create a new account with different user access privilege, or delete or modify an existing account setting.

How to create a new account

Step1: Click "New", and fill in the following columns.

Column Description
User Name	Set a user name that will be used for camera access. The user name allows up to 16 alphanumeric characters.
Password Set the password that will be used for remote login. The password allows up to 16 alphanumeric characters.
Confirm Password Enter the password again to confirm.
User Level	Set the security level of an account to give the permission to control different functions. There are four user levels: SUPERVISOR, POWER USER, NORMAL USER and GUEST.
Life Time	Select how long this account is allowed to stay online (1 MIN / 5 MIN / 10 MIN / 1 HOUR / 1 DAY / INFINITE)

Step2: Then, click "Save" to save your setting and create a new account.

How to modify or delete an existing account

Step1: Select the account you want to modify or delete.

Step2: To modify the account, click "Edit" to change the settings, and click "Save".

To remove the account, click "Delete".

Note: It's not allowed to remove an account when there's only one account in the account list.

4.8.5 Trigger

You can set the motion or face detection and select the notification function.

Note: Motion detection is not supported when the stream format is Motion JPEG.

Note: Face detection is not supported when the stream format is set to Multi-Mode.

Trigger Setting

In this section, you can select to enable or disable motion & face detection.

Item Description
Motion	Select to enable or disable the motion detection function.
	• Motion Detection Area SettingWhen “Enable” is selected, click “Detection” to enter the motion detection area setting page as follows:
	Level of Sensitivity:Set the detection sensitivity from 0 ~ 9.Area Setting:Set the motion detection area by selecting the area grids with your mouse. Pink grids represent the area that is not being detected while the transparent grids are the area under detection. You can set multiple areas under detection.Click “Clear All” to set the whole area undetected.Click “Select All” to set the whole area under detection.
Trigger Duration Set the duration time for trigger recording (5 / 10 / 20 / 40 seconds).

◆ Notification Setting

In this section, you can select to enable E-mail / FTP / SMS notification when a motion event happens.

Item Description
Method • Email	When this option is checked, the network camera will upload the captured video clip to the assigned e-mail address(s) once motion recording happened. • FTP When this option is checked, the network camera will upload the captured video clip to the specified FTP site once motion recording happened. • SMS When this option is checked, the network camera will send a text message to the specified mobile phone number once a motion detection event occurs. For details, please refer to “4.6.6 SMS” at page 19.
Trigger Duration	Set the duration when a motion or face detection event occurs (5 / 10 / 20 / 40 seconds).
Record Time Set the record time of the notification video clip (1 ~ 5 seconds).

4.8.8 Upgrade

This function is used when users need to upgrade the network camera for function scalability.

Note: Before using this function, make sure you have the correct upgrade files provided by your installer or distributor.

Note: For system upgrade from a web browser, it only supports upgrading one file at a time. To upgrade all files, you need to start from Step1 again when one file is upgraded. If you want to upgrade all files at a time, please use our supplied CMS software, Video Viewer. For details, please refer to "3.4.3 Firmware upgrade" at 8.

Step1: Click "☐" to browse to where you save the upgrade files, and select one of them.

Step2: Click "Upgrade" to start system upgrading.

Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during firmware upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.

APPENDIX 1 PRODUCT SPECIFICATIONS

	AVN363	AVN363V	AVN362	AVN362V
■ Network
Network Compression H.264 / MPEG4 / MJPEG
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols	DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP
ONVIF Compatible		NO	YES	NO
Video Resolution SXGA,SXVGA,720P, VGA,QVGA
Frame Rate NTSC:30, PAL:25
Number of Online Users	10
Security	Multiple user access levels with password
Web management	(1) Web browsers, such as Internet Explorer, Mozilla Firefox, Google Chrome, & Safari for single device access, or (2) Free CMS software, Video Viewer, for up to 16 network cameras control simultaneously
■ Camera
Image Sensor	1/3" MOS-Type Image Sensor
Pixels	1280 (H) x 1024 (V)
Min Illumination	0 Lux (11m IR ON) / 0.3 Lux (IR OFF)		0 Lux (11m IR ON) / 0.2 Lux (IR OFF)
Shutter Speed	At 60 fps: 1/60s to 1/60000s
S/N Ratio	More than 48dB (AGC off)
Lens	f4.0mm ~ f9.0mm		f6.0mm
F-number	F2.0(f=4mm) / F2.6(f=9mm)		F1.8
Viewing Angle	75°~36°		62°
IR LED	56 units
IR Effective Range	15 meters (30 IPS) / 30 meters (15 IPS)		Up to 25 meters
IR Shift	YES
White Balance	ATW
IP Rating	IP67
Power Source (±10%)	AC100V ~ 240V		DC12V / 1.5A
Power Consumption (±10%)	10W ~ 15W		--
Current Consumption (±10%)	--		1000 mA
Operating Temperature	-20°C~40°C
■ Others
Mobile Surveillance	iPad, iPod, iPhone, BlackBerry, Windows Mobile, Symbian & Android
Motion Detection	YES
Smart Light Control	YES
Digital Smart Zoom	YES
Digital Pan / Tilt / Zoom	YES
Face Detection	YES
Event Notification	FTP and Email
Minimum Web Browsing Requirements	· Pentium 4 CPU 1.3 GHz or higher, or equivalent AMD · 256 MB RAM · AGP graphics card, Direct Draw, 32MB RAM · Windows 7, Vista & XP, DirectX 9.0 or later · Internet Explorer 7.x or later

** The specifications are subject to change without notice.
** Dimensional tolerance: ± 5mm

APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING

To allow the camera automatically sending a text message when an event happens, you need to apply an API ID from Clickatell, one mobile messaging company, first.

Note: The SMS messaging is not totally free. You will be charged starting from the 11^th message.

Please follow the steps below for application.

Step1: Go to http://www.clickatell.com/login.php. In "New Customers", select "Clickatell Central (API)" from the drop-down list.

Step2: Fill in your information to create an account, and click "CONTINUE".

Note: Note down the user name and password, and the mobile phone number you specified here for SMS notification setting later.

Step2: When the account is created, the system will automatically send an Email to your specified Email address and ask you to activate your account.

Click the link in the Email to complete account activation, and enter the login page as follows. Enter the password you set, and click "Login".

My Account Login

Step3: Enter the mobile phone number (including your country code) you want the text message to be sent, and click "SEND ACTIVATION CODE". The system will send an activation code to that number for verification.

Check if you receive a text message from Clickatell.

Step4: Go back to Clickatell, and click the tab "Manage my Products". Then, select "HTTP" from the drop-down list "My Connections".

Step5: In "Add HTTP API", enter a descriptive name for this service, and make sure the dial prefix is correct and callback type is "HTTP GET". Then, click "Submit".

Step5: You will get an API ID as follows.

Note: Note down the API ID for SMS notification setting later.

APPENDIX 3 BIT RATE TABLE FOR REFERENCE

The data below is for reference only.

The bit rates listed here may vary depending on the resolution, image quality & frame rate you choose, the complexity of your monitoring area, and how often the moving objects show in your monitoring area.

Testing Environment

■ Place: Office Entrance
■ Network translation: H.264
■ Camera type: Megapixel camera

Static: No one coming in and out Dynamic: One or two people coming in and out

Resolution Quality Frame Rate		(Dynamic) kbps (Static) kbps
SXGA	Best	FULL	3253	3216
	High		2375	2160
	Normal			1571
	Basic			1465
VGA	Best		2010	1261
	High		1042	1034
	Normal		685	572
	Basic		457	350
QVGA	Best		646	366
	High		482	350
	Normal		302	286
	Basic		168	161
SXGA	Best	1/4	1163	1076
	High		989	715
	Normal		855	534
	Basic		719	443
VGA	Best		789	571
	High		451	447
	Normal		349	237
	Basic		217	165
QVGA	Best		269	147
	High		182	131
	Normal		164	113
	Basic		97

1266 873

71

Resolution Quality Frame Rate		(Dynamic) kbps (Static) kbps
SXGA	Best		1/15	581
	High			405
	Normal			487
	Basic			337
VGA	Best			358
	High			201
	Normal			180
	Basic		92	15
QVGA	Best		111	84
	High		99	68
	Normal			97
	Basic		58	42