Okifax 5780 - Fax OKI - Free user manual and instructions

Product Type	Plain Paper Fax Machine
Print Technology	Laser
Dimensions (W x D x H)	400 x 300 x 200 mm
Weight	10 kg
Power Supply	AC 220-240V, 50/60 Hz
Power Consumption	Standby: 15W, Operating: 300W
Functions	Fax send/receive, copy, telephone
Paper Size	Letter, Legal (216 x 356 mm)
Paper Capacity	250 sheets (standard tray)
Print Resolution	203 x 196 dpi
Modem Speed	14.4 kbps
Memory	1 MB (up to 30 pages)
Connectivity	RJ-11 telephone line
Display	Backlit LCD, 2-line x 16 characters
Consumables	Toner cartridge (approx. 2,000 pages), drum unit (approx. 10,000 pages)
Maintenance	Replace toner and drum as needed; clean scanner glass with soft cloth
Safety	FCC Part 15 Class B, UL/CSA listed
Repairability	User-replaceable toner and drum; professional service for other issues
Operating Temperature	10°C to 32°C (50°F to 90°F)

Frequently Asked Questions - Okifax 5780 OKI

How do I load paper into the Okifax 5780?

Open the front cover, adjust the paper guides to the paper size, insert a stack of up to 250 sheets (Letter or Legal) with the printable side facing you, then close the cover securely.

How do I replace the toner cartridge?

Open the front cover, locate the toner cartridge, press the release lever to remove it, unpack a new OKI toner cartridge, shake it gently, insert it until it clicks, then close the cover.

How do I clear a paper jam?

Turn off the machine, open the front cover and the rear access door, gently pull the jammed paper from the rollers (do not tear), remove all fragments, then close all covers and turn on the machine.

How do I set the date and time?

Press the Menu button, navigate to Date/Time using the arrow keys, press Enter, use the numeric keypad to enter the current date and time, then press Enter to confirm.

How do I send a fax?

Insert the document face down into the feeder, dial the recipient's number using the numeric keypad, then press the Start button. The machine will scan and send the fax.

How do I set the resolution for faxing?

Press the Resolution button on the control panel, cycle through options: Standard (203x196 dpi), Fine (203x196 dpi with halftones), or Superfine (406x392 dpi) for higher quality, then select your choice.

How do I connect the telephone line?

Plug one end of a standard RJ-11 phone cable into the LINE jack on the back of the machine, and the other end into the wall phone jack. For an external phone, plug it into the TEL jack.

How do I perform a fax test?

Press Menu, then select Report from the list, choose Transmission Report or Journal Report, and press Enter. The machine will print a report of recent fax activity.

What should I do if the machine does not turn on?

Check that the power cord is securely connected to both the machine and an active power outlet. Verify the outlet works by testing another device. If it still doesn't turn on, try a different power cord or contact OKI support.

How do I clean the scanner glass?

Turn off the machine, open the document cover, gently wipe the glass platen and the white rubber strip with a soft, lint-free cloth slightly dampened with distilled water. Avoid abrasive cleaners. Dry the glass thoroughly before closing.

USER MANUAL Okifax 5780 OKI

Oki, Network Solutions for a Global Society

Stacked printer machines with no visible text or labels on the main body

P/N 59336802

Document Title and Part Number

OKIFAX 5780/5980 User's Guide

P/N 59336802

Disclaimer

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors or omissions beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki Data.

Copyright Information

Copyright 2002 by Oki Data. All Rights Reserved

Second Edition: January, 2002

Written and produced by the Oki Data Training and Publications Department.

Contact Information

Please address any comments on this publication to:

Web Site

Please visit Oki Data's multilingual web site at:

http://www.okidata.com

e-Mail Address

[e-mail]

Mailing Address

Oki Data Americas, Inc.

Training and Publications Department

2000 Bishops Gate Boulevard

Mount Laurel, NJ 08054-4620

United States of America

Trademark Information

OKI and Oki Data are registered trademarks and OKIFAX is a trademark of Oki Electric Industry Company, Ltd.

Wordcraft is a trademark of Wordcraft International Limited

Touch-Tone is a registered trademark of American Telephone and Telegraph.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries

ZIP Code is a registered trademark of the United States Postal Service

Emergency First Aid Information

Refer to the Material Safety Data information in the Warranty, Regulatory, and Safety Information document.

Contents

Help and Helpful Hints ....11

Help Key 12

Help List 13

Function List 13

Saving Money 14

Saving Time 16

Helpful Hints 17

References 19

Introduction......20

Oki Data Web Site 20

Features.... 21

Getting to Know Your Machine 24

Components 24

Control Panel Keys and Indicators.... 29

One-Touch Keypad.... 34

One-Touch Keys, Second Panel 37

Signal Tones 38

Installation 39

Safety 40

Installation Hints 40

Operation and Maintenance 41

Toner Cartridge and Image Drum Handling 41

Emergency First Aid 42

Getting Started 42

Where to Install Your Fax Machine 42

Unpacking 43

Setting Up Your Fax Machine 44

Installing the Toner Cartridge 46

Attaching the Document Stacker 48

Connecting to the Telephone Line 48

Connecting Optional External Devices 49

Handset 49

Telephone 49

Answering Machine.... 50

Answering Machine and Telephone 50

Connecting Power 50

Loading Paper 51

User's Guide: English 3

Selecting Functions and Settings......53

Navigating the Function Menu 54

Primary Menu Functions 54

Using the Help Key 55

Setting Features 55

Using Step Access 56

Using Speed Access.... 57

Example 57

Speed Access Numbers 58

Setting Basic Features....62

Setting the Date and Time 62

Setting the Language 62

Setting Your Fax Machine's ID.... 63

TSI/CSI 63

Sender ID 63

Setting the TSI/CSI 63

Setting the Sender ID 63

Setting the Answering Mode 64

List of Modes 64

Auto Receive Mode [FAX] 65

Manual Receive Mode [TEL].... 65

Telephone/Fax Mode [T/F] 65

Telephone Answering Device Mode [TAD]...... 66

Memory Reception Mode [MEM] 66

Forwarding Mode [FWD] 67

PC Fax Mode [PC] 67

Dial and Incoming Call Parameter Settings 68

Setting Dial and Incoming Call Parameters 68

Dial Parameter Settings 68

Redial Tries 68

Redial Interval 68

Auto Start 69

Dial Tone Detect 69

Busy Tone Detect 69

Tone/Pulse (MF/DP) 69

Tone (MF) Duration 70

PBX LINE 70

FLASH/EARTH/NORMAL 71

DIAL PREFIX 71

Incoming Call Parameters 72

Incoming Ring 72

Remote Receive.... 72

Continuous Tone 73

PC/FAX Switch 73

Other Basic Parameters 74

Monitor Volume 74

Buzzer Volume 74

User Language 74

Width Reduction 74

Paper-Size Setting 75

Relay Print 75

Backup File TX 76

Connecting to a PBX....77

Entering a PBX Dial Prefix 78

Clearing the PBX Dial Prefix 78

Programming Speed Dial Numbers .....79

Types of Speed Dials 79

One-Touch Speed Dials.... 80

2- or 3-Digit Speed Dials 82

Group Faxing 82

Programming Instructions 83

Collect Information.... 83

Program the Information 85

Other Keys 85

Numeric Keypad 85

One-Touch Keypad 86

Programming a Speed Dial 88

Clearing a Speed Dial 90

Basic Faxing 91

Document Guidelines 91

General 91

Single Page Specifications 92

Multiple Page Specifications.... 92

Loading Documents 93

Contrast 94

Resolution 94

Sending a Fax 95

Using a One-Touch Speed Dial Key 96

Using 2- or 3-digit Speed Dial 96

Using the Search Function 97

Using the Numeric Keypad 97

Using An External Telephone 97

Rejecting Unsolicited Fax Messages 98

Closed Network....98

etting a Closed Network 98

Power Failures 99

ower Outage Report 99

Display Messages 100

Basic Faxing Situations 101

Real-Time Dialing 101

Redialing 101

Confirming Results 101

Stopping a Transmission 102

Receiving Faxes Manually 102

No Paper Reception 103

No Toner Reception 103

Receiving Faxes to Memory 104

When Are Faxes Received to Memory? 104

When Are Memory Messages Printed? 105

Memory Message Limitations 105

Active Memory Files Report 106

Printing the Active Memory Files Report 106

Printing Messages Stored in Memory 107

User's Guide: English 5

Canceling Messages Stored in Memory 107

Erasing Messages Received in Memory Without Printing

Them 107

Messages in Memory and Power Losses 108

Power Outage Report 108

Dual Access 109

What You Can Do While Making Copies.... 109

What You Can Do While Sending a Fax 110

What You Can Do While Receiving a Fax 111

Making Copies 112

To Make Copies 112

Manual Paper Feeder 113

Face Up Stacking/Face Down Stacking 114

Sending a Fax to Multiple Locations .....115

Group vs. Broadcast 115

Group Faxing.... 117

What is a Group Fax? 117

Programming a Group 118

Deleting Groups 119

Sending a Fax to a Group.... 120

Finding a Group.... 121

Finding a Group Name 122

Group Directory Report 122

Using Speed Dial/Search 123

Broadcasting 124

What is a Broadcast Fax? 124

Sending a Broadcast Fax 125

Deleting a Location from a Broadcast Fax 126

Advanced Operations ......127

Delayed Fax vs. Delayed Batch 128

Delayed Faxing 129

What is Delayed Faxing? 129

Sending a Delayed Fax 130

Canceling Delayed Transmissions 131

Delayed Batch Transmission 132

Program the Delayed Batch Destination Number ..... 132

Setting the Batch TX Time Function 133

Send a Fax as Part of a Delayed Batch 134

Canceling Delayed Batch Transmissions.... 135

Priority Transmission 136

Sending a Priority TX 136

Confidential Faxes 137

Programming Personal (Confidential) Mailboxes ...... 138

Creating a Personal (Confidential) Mailbox 139

Changing a Password 140

Closing a Mailbox 141

Sending Confidential Faxes 142

Receiving Confidential Faxes 143

Knowing You've Received a Confidential Fax 144

Confidential Reception Report 144

Printing Confidential Faxes 144

Deleting Confidential Faxes 145

Call Forwarding 146

Set a Forwarding Number 146

Set the Auto Answer Mode to FWD 147

Clear Forwarding Mode.... 147

Forward on Paper/Toner Error 148

Setting a Paper/Toner Error Forwarding Number ..... 148

Backup File TX 149

General Information 149

Activate Backup File TX /Set the Password 149

Program Backup Recipient 150

Relay Faxing 151

Using Your Machine as a Relay Initiating Station ..... 152

Relay Password 152

Relay Group Numbers 152

Relay Key Station (Hub) 152

Contact Number for Relay Broadcast Report...... 153

Relay Broadcast Report.... 154

Initiating a Relay Broadcast 155

Using Your Machine as a Relay Key Station (Hub) ..... 156

Program the Destination Numbers 157

Create the Destination Group(s) 157

Create the Relay Broadcast Mailbox (includes Relay

Password) 158

Relay Entry Report 159

Status of Relay Broadcast Report 160

Printing the Relay Fax at the Hub 161

Sending Documents Requested by Another Fax Machine

(Polling Transmission) 162

Explanation of Polling Transmission Types 163

Feeder (Document Tray) Polling 165

Memory Polling 166

Setting Memory Polling 166

Memory Polling (Bulletin) 167

Create a Polling Mailbox 168

Set Bulletin Polling 169

Printing Polling Documents in Memory 170

Dialing Another Fax Machine to Request Documents

(Polling Reception) 171

Printing Faxes Polled into Memory 172

Cancelling Polled Faxes in Memory 172

Customizing Features and Operations .....173

Identifying Current Settings 173

Printing a Configuration Report 173

Changing Operation Functions 174

List of Operation Functions 175

Remote Diagnosis 175

Transmission (TX) Mode Default 175

Memory Full Save 176

Instant Dial 176

User's Guide: English 7

Department Code 177

ECM Function 177

Sender ID 177

Pulse Dial Rate 178

Pulse Make Ratio 178

Pulse Dial Type 178

T/F Timer Prg. 179

CNG Count 179

Ring Response 179

Distinctive Ring 180

Memory Password 181

Department Code 182

Service Function Settings 184

Long Document Scanning/Transmission 184

MDY/DMY 184

Time/Date Print 184

TSI Print 184

Reports....185

Understanding Reports.... 185

Printing Reports 185

Printing a Message Confirmation Report.... 185

Printing Other Reports 185

List of Reports 186

Printed from the Menu 186

Automatically Generated 186

Activity Report.... 187

Printing the Activity Report 187

Active Memory Files Report 188

Printing the Active Memory Files Report 188

Broadcast Confirmation Report 189

Printing the Broadcast Confirmation Report 189

Telephone Directory 190

Printing the Telephone Directory 190

Group Directory Report 191

Printing the Group Directory 191

Configuration Report 192

Printing the Configuration Report 192

Function List 193

Printing the Function List 193

Box Information 194

Personal Box List 195

Printing the Personal Box List 195

Relay Entry Report 196

Printing the Relay Entry Report 196

Message Confirmation Report 197

Printing the Message Confirmation Report 197

Message Confirmation Report Options 198

MCF (Single-Loc).... 198

MCF (Multi-Loc) 198

Image in MCF 198

Err. Report (MCF) 198

Power Outage Report.... 199

Broadcast Entry Report 199

Confidential Reception Report 199

Codes Used in Reports 200

Result Codes 200

Communication Codes 201

Maintenance 202

Cleaning the Scanner Path 202

Replacing the Toner Cartridge 203

Toner Yield 203

Replacing the Image Drum.... 207

Image Drum Yield 207

Image Drum Replacement Procedure.... 208

Resetting the Drum Counter 210

Options and Accessories ......211

Obtaining.... 211

Part Numbers 212

Consumables 212

Options 212

Problem Solving 213

General Information 213

Internet Support 213

Printing a Cleaning Page.... 214

Clearing a Document Jam 215

Clearing a Printing Paper Jam 216

Display Panel Messages 219

Normal Display in Standby Mode 219

Error Messages 219

Counters 222

Accessing the Print/Scan Counters 222

Resetting the Image Drum Counter 222

List of Problems 223

Problem 1:

The display is blank. 225

Problem 2:

Nothing happens when you press the control

panel keys. 225

Problem 3:

The display tells you to replace paper even though there is paper in the paper tray. 225

Problem 4:

Your documents jam. 226

Problem 5:

Your machine won't dial. 226

Problem 6:

The display shows a communication error. 227

Problem 7:

You sent a fax but the image the remote fax machine received was very poor. 228

Problem 8:

You keep getting reports you do not want. 228

Problem 9:

You sent a fax but it was received completely blank. .. 228

Problem 10:

The image received on your machine was very poor ... 229

Problem 11:

You tried dialing using One-Touch, 2-or 3-digit Speed

Dial but nothing happened.... 229

Problem 12:

Your machine does not answer the phone or

receive faxes. 230

Problem 13:

Your received documents are light or have vertical streaks on them and you are not out of toner. 230

Problem 14:

You set your machine for delayed transmission but it did not send.... 231

Problem 15:

Your machine will not poll a remote fax machine. ..... 231

Problem 16:

Your machine is connected to a PBX and you can't dial out. 231

Problem 17:

You want to answer an external telephone but your machine always answers first. 231

Problem 18:

Your received faxes sometimes look distorted. 232

Problem 19:

You are constantly receiving unsolicited advertising on your machine. 232

Problem 20:

Your machine does not immediately switch to TEL mode when you make or receive a voice call.... 232

Problem 21:

Your machine receives faxes, but doesn't print them. .. 233

Problem 22:

Your machine doesn't print the Message Confirmation Report or the Message Confirmation Report doesn't print the way you want it to. 233

Shipping Your Machine 234

United States and Canada 234

Latin America 234

Specifications 235

Dialing 235

General 236

Memory 236

Scanning 237

Consumables 237

Paper Handling 238

Physical Dimensions 238

Electrical 239

Environmental 239

Index 240

Help and Helpful Hints

Your fax machine has many features and capabilities that will help you

• operate the machine
• save money
• save time

The Help button provides valuable information to help you operate the machine.

This section summarizes the features and capabilities directly connected to saving money and time.

Details for these features and capabilities are provided in other sections of this document.

You may want to use some of our Helpful Hints when working with your machine.

Help Key

Where is the Help Key?

The Help key (1) is a control panel key.

What Does Help Do?

When you press the Help key, a Help List and Function List print.

The Help List is a guide for using key features of the machine. It provides step-by-step instructions for using the control panel to access or program various machine settings and features.

The Function List is a printout of the menu structure. The menu is set up in a multilevel structure of functions, options, and settings. For more information, refer to “Selecting Functions and Settings.”

Help List

The Help List covers the items listed below.

1 Program Speed Dial Numbers
2 Program Groups
3 Sending a Fax to Multiple Locations (Broadcast)
4 Sending a Fax to a Single Location
5 Copying
6 Delayed Faxing
7 Function Settings
8 Report Printing
9 Message Confirmation Report

Function List

The Function List is a report of the product's menu programming structure.

Use it as a reference while moving through the levels of the menu.

It is NOT a report of the current menu settings.

The Configuration Report provides a list of the current menu settings.

See "Reports, Configuration Report."

Saving Money

Most phone services offer lower phone rates during off-peak times and for local phone connections.

Your fax machine allows you to take advantage of lower phone rates. Some savings depend on the options you have purchased and the type of fax machines you communicate with.

You can specify the time your outgoing faxes will be sent.

Delayed Transmission

This feature allows you to send documents at a specified time and date.

You do not have to manually start the transmission.

For more information, refer to "Advanced Operations,

Delayed Fax Transmissions."

Relay Faxing

This feature allows you to send documents to one distant fax machine, which then forwards the documents to other fax machines. This reduces the total number of long distance calls.

Here is a typical relay fax situation.

The head office of a company sends a fax to the regional head offices. The regional office forwards the fax to the local branch offices.

For more information, refer to “Advanced Operations, Relay Faxing.”

Control Access to Your Machine

You can control access to your machine. The method you use determines the amount of access control.

- A password (Department Code) must be entered or the machine cannot be used.

The machine can only be used by people who have the password (Department Code). Up to 99 passwords (Department Codes) can be programmed.

How could you use this?

If different departments share the machine, each department could have its own password (Department Code).

For more information, see “Customizing Features and Operations, Changing Operation Functions, Department Code.”

Be sure to record all passwords (Department Codes).

- Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance.

• The machine can only receive or send transmissions to specified locations.
  The fax numbers you program as Speed Dials will be the only numbers your machine communicates with.
  For more information, see “Basic Faxing, Rejecting Unsolicited Fax Messages.”

- You can monitor the use of the machine by having a copy of every fax it sends or receives to a predetermined number.

For more information, see “Advanced Operation, Backup File TX.”

Saving Time

Help Button

Press the Help Button to print a Help List and Function Lists.

These are great references to use while working with your machine.

See "Help and Helpful Hints."

Speed Dial Numbers

Speed Dial Numbers (One Touch, 2-Digit, 3-Digit) can be programmed with frequently dialed numbers.

This greatly reduces the number of keystrokes and time required when using these numbers.

For more information, refer to “Programming Speed Dial Numbers.”

Dual Access

Your machine can multi-task.

You can load and prepare a document for sending while the machine is receiving or sending another fax.

You do not have to wait for one operation to finish before beginning another.

For more information, refer to “Basic Faxing, Dual Access.”

www.okidata.com

Oki Data's web site, www.okidata.com, provides the most current information available for your fax machine.

You can find information at your convenience, at any time.

Helpful Hints

Send a Fax and Save the Number

If you enter a number to send a fax, and want to save it as a Speed Dial number, you can

1 Enter the number.
2 Place the document on the feeder.
3 Press Speed Dial/Search.

The machine goes to the next available (not yet programmed) Speed Dial number.

LOC # displays.

4 Press Enter.

5 You are prompted to enter the information for this Speed Dial (Name, Alternate Telephone Number, Communications Speed, and Echo Protection State.
6 You may enter all of the requested information or press Menu/Exit to return to sending your fax.
7 Either wait or press Start.

Wait, and the transmission begins in a few seconds.

Press Start and the transmission immediately begins.

! Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet(s).

The One Touch Sheet(s) provide space for Speed Dial numbers 1 through xx

where xx =

40 (Model 5780)

or

80 (Model 5980)

For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”

Quick Message Confirmation Report

To quickly print the Message Confirmation Report for the most recent transmission performed by the machine, press ENTER twice.

Recording Addresses and Passwords

! Be sure to record any addresses and passwords you program. Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance.

Some of the features that use addresses and passwords are:

• Confidential Faxes See “Advanced Operations, Confidential Faxes.”
• Relay Faxes See “Advanced Operations, Relay Faxing.”
• Department Codes See “Customizing Features and Operations, Changing Operation Functions, Department Codes.”

References

There are four very useful reference documents that you should print and keep near your fax.

These documents are very helpful when programming your machine.

1 Help and Function Lists

Press Help and these lists print.

The Help List provides instructions for using the control panel to access or program various machine settings and functions.

The Function List is a printout of the menu structure. It IS NOT a report of current menu settings.

See "Help and Helpful Hints."

2 Configuration Report

The Configuration Report is a list of the current operational settings of your machine.

See "Reports, Configuration Report."

3 Telephone Directory

This report provides a complete listing of all of the telephone numbers programmed into your machine's Speed Dial numbers.

See "Reports, Telephone Directory."

4 Group Directory

This report provides a complete listing of all of the numbers programmed into a specific group. Each group has an individual report.

See "Reports, Group Directory Report."

Introduction

Thank you for purchasing this fax machine. This desktop, plain-paper facsimile machine utilizes advanced light-emitting diode (LED) technology for quick and trouble-free transmission/reception of data and images. In addition to the many standard features, options can expand the machine's capabilities.

For information on the options, see “Options and Accessories.”

Oki Data Web Site

The Oki Data Web Site provides the most current information available on your product.

An on-line version of this document is available for viewing via Oki Data's Web Site.

You may reach the Oki Data Web Site at: www.okidata.com

Features

The machine includes the following features:

- Help Button

Pressing this button causes the unit to print a Help List and the Function List.

- Control panel

Special programming keys, a 40-key plate for pre-programmed telephone numbers, and a 10-key pad for standard dialing and programming.

• 80-character display (4 rows of 20 characters)

Easy-to-read display for operation guidance, clock display, function information, etc.

• Automatic Document Feeder (ADF)

Capacity of up to 50 sheets of recommended letter/A4 paper.

- Speed Dial

Speed Dial numbers are pre-programmed telephone numbers. There are two types of speed dial numbers: one-touch and 2- or 3-digit entry faxing

OKIFAX 5780

40 one-touch

100 numbers for 2- or 3-digit entry faxing.

OKIFAX 5980

80 one-touch

150 numbers for 2- or 3-digit entry faxing.

- Group Faxing

Create as many as 20 groups of telephone numbers and send documents to multiple locations with a single selection.

• Automatic alternate call

Dials a second (alternative) telephone number if the number originally dialed is busy.

• Alphanumeric telephone directory Search for programmed telephone numbers by name.
• 72-hour battery backup If power is lost, messages in memory will be saved for 72 hours.
  • 33.6K bps transmission rate Fast, efficient communications.
  • Large-capacity memory OKIFAX 5780
  2.5 Mbyte
  This provides storage capacity of up to 200 pages.
  12.5 Mbyte
  This provides storage capacity of up to 1,000 pages.
• Half-tone Documents with half-tone areas (shades of gray, usually graphics) are processed with 64-scale gradation (64 levels of gray).

OKIFAX 5980

• Advanced transmission and reception functions
  Includes delayed transmission, broadcasting (multi-location transmission), confidential message transmission/reception, relay broadcasting, polling, etc.
  • Automatic redial and page retransmission
  Ensures document transmission when a telephone number is busy or a problem occurs in the communications process.
• Advanced memory transmission/reception features
  A number of convenient features including automatic reception into memory without printing—ideal for reception of confidential communications.
• Dual Access
  Allows two tasks to be conducted at once (e.g., scan and prepare a document for transmission while another document is being received).
  • Automatic answering mode detection
  Distinguishes between incoming fax and voice communications. Allows the use of an answering machine on the same telephone line.

- Closed network

Prevents the reception of unsolicited communications.

• Large Paper Capacity

250 sheet paper cassette (universal size: legal, letter, A4). A 500 sheet optional second paper tray is available. With the second tray installed, the total capacity of the machine is 750 sheets.

- Fax forwarding

Document can be forwarded to a designated location after being stored in memory (setting can also be used to forward a document when the local machine is out of toner or paper).

- No paper reception

Allows continued reception of documents when toner or paper run out by storing data not yet printed in the built-in memory.

- Polling

Allows the transmission/reception of documents from remote facsimile machines with polling capabilities.

- Copier function

Make up to 99 copies of a document at one time.

- Progress reports.

Tracking transmission status, and machine operations, settings and maintenance requirements.

- Security Features

Enables you to control access to your machine and faxes.

- 16 (total) Mailboxes used for Confidential Faxing, Bulletin Polling, and Relay Broadcasting Mailboxes.

• Confidential Reception

• Block Unsolicited (Junk) Fax Messages

Getting to Know Your Machine

Components

Refer to the illustrations for the location of the item(s).

1 Display Panel

Displays status of machine and operation in progress.

2 One-Touch Keypad

Use for one-touch dialing of preprogrammed telephone numbers and for entering alphabetic, numeric and special characters for programming and ID entries.

3 Numeric Keypad

Use to enter telephone numbers, program information, and manual dialing.

4 Manual Paper Feeder Tray

Fold out for manual paper feed (bypass paper tray).

Use this to feed different types of paper directly into the machine.

5 Copy Stacker Release Buttons

Press these two buttons (one on each side), to gain entry to the toner/image drum area.

6 Power Switch

Press 1 to turn on and 0 to turn off.

7 Control Panel (Programming) Keys

These are the main keys used for programming machine settings and operations and navigating through the function menu.

8 Document Stacker

Holds original documents after being faxed or copied.

9 Document Guides

Adjust guides to the width of documents being faxed or copied.

10 Document Tray

Holds documents being faxed or copied.

11 Document Tray Extension

Pullout extension supports long pages.

12 Copy Stacker

Holds document copies after copying process.

13 Copy Stacker Extension

Pullout extension for supporting long documents.

14 Paper Tray

Holds 250 sheets of paper (universal type: legal, letter, A4)

15 Paper Indicator

Shows level of paper remaining in paper tray.

16 Copy Output Lever

Up position: copies exit the machine face down.

Down position: copies exit the machine face up.

Use this lever when copying or when using the optional printing capability.

Features vary according to the model of your machine.

17 AC Power Cord Socket

Plug the AC power cord (supplied with the unit) into this socket.

18 Line Jack

Jack for connection to main outside telephone line.

19 Back Cover

Remove this cover to expose the expansion (installation) slots for certain options.

Options vary according to the model of your machine. See "Options and Accessories."

20 IEEE-1284 Parallel Port

The parallel port provides multifunction capability (if your machine is so equipped).

Options and features vary according to the model of your machine. See "Options and Accessories."

21 and 22

TEL Jack 1 (21) and TEL Jack 2 (22)

Jacks for connecting optional telephone handset, external telephone, or answering machine.

User's Guide: English 27

23 LED Printhead

This black bar is the transfer mechanism that writes received/copied information to the image drum.

Clean the LED when you change the toner cartridge.

See "Maintenance."

24 Image Drum Unit

The image drum contains a green photosensitive drum which receives information from the LED print head and transfers it to the printing paper.

Install a new image drum unit* when Replace Drum appears on the display panel.

* Only install image drum units specified by OKI for use in this machine!

See "Maintenance."

25 Toner Cartridge

This black cylinder, installed inside the image drum unit, contains the black powder used as the machine's ink for printing data.

Install a new toner cartridge* when Replace Toner

Cartridge appears on the display panel.

* Only install toner cartridges specified by OKI for use in this machine!

See "Maintenance."

Control Panel Keys and Indicators

User's Guide: English

1 Display Panel

Refer to this display for instructions and information while the machine is performing operations, or when entering information or changing settings.

2 Shift Up ▲ Key

Use this key to:

- Move to the previously selected option in the same operational layer when programming the machine.

- Move to the upper row from the lower row when data (such as telephone numbers) is listed in two rows.

3 Shift Left ◀ Key

Use this key to:

- Return to the previous operational layers in the programming of the machine.

- Move the cursor to the left during normal operation

4 Shift Down ▼ Key:

Use this key to:

- Move to the next option in the same operational layer when programming the machine.

- Move to the lower row from the upper row when data (such as telephone numbers) is listed in two rows.

OKIFAX 5780/598030

5 Shift Right ▶ Key:

Use this key to:

• Move to the next operational layer in the programming of the machine.
• Determine/register a menu option or setting.
• Move the cursor to the right during normal operation.

6 Alarm Indicator

This indicator light flashes and an alarm sounds as an alert for problems that occur. To turn off the alarm indicator, press the Stop key and correct the problem.

7 Enter Key

Use this key to:

• Determine/register a menu option or setting.
• Determine the location of a broadcast operation.

- Display the results of a transmission or printout a Message Confirmation Report when the machine is in the standby mode with no document set in the document tray.

8 Help Key

Press this key to print out Help and Function lists.

9 Resolution Key (Photo, Ex.fine, Fine, STD indicator lights)

Use this key to set the desired resolution of the fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images.

10 Type of Original Key (Dark, Normal, Light indicator lights)

Use this key to set the contrast after loading the document. Use Light for originals that are too light, Normal for originals with good contrast, and Dark for originals that are too dark.

11 Clear Key

Use this key to cancel ID, telephone number and programming entries.

12 Menu/Exit

Use this key to:

- activate the Menu mode when the machine is in standby state.

- exit the mode and return to standby state.

13 \*/Tone Key

If the machine is set for pulse dialing, pressing this key will switch from pulse to tone dialing during the current call. This key can also be used during programming to create numbers with mixed pulse-tone operation.

14 0/Unique Key

Use this key as “0” when dialing telephone numbers. When programming the Sender ID, Location ID, etc., use this key to enter unique characters:

Symbols: !# & ' () * +, -. / :; = ? .

Internet characters: @ “_% -1

The ^-1 functions as a tilde symbol.

Umlaut characters: ÄβÑÖÜ

Norwegian characters: Æ Å ∅ æ å ø

15 Numeric Keypad

These 12 keys work like the keypad on a standard telephone when dialing a telephone number. They are also used to move to another operation mode, enter numbers, letters and other characters when programming the machine, and input speed dial numbers after pressing the Speed Dial key.

The “#” key is used for the creation of groups of telephone numbers. After a document is loaded, this key can also be used to select previously programmed groups of telephone numbers for faxing.

16 Redial Key

Press this key to automatically redial the last telephone number dialed on the machine.

17 Hook Key

Use this key to open the telephone line for manual dialing with the numeric keypad or external telephone handset. After pressing the key, you can hear the dial tone and dialing code through the machine's speaker.

18 Speed Dial/Search Key

After loading a document for faxing, press this key and then enter the programmed Speed Dial (One-Touch or 2 or 3-digit) number for the location. The speed dialing function automatically dials the telephone number and transmits the fax. After pressing the Search key, you can search corresponding location IDs when alphanumeric characters are entered.

19 E-Mail Key

Press this key before manually entering an e-mail address directly from the One-Touch keypad. This means that the e-mail address HAS NOT been pre-programmed.

! For more information on using the E-Mail Key, see the T.37 Option Guide.

20 Start/Copy Key:

Use this key to:

• Start transmission of a document after loading the document and selecting the location.
• Start manual fax transmission or reception.
• Start the copying function.

21 Stop Key

Use this key to:

• Cancel the operation shown on the display.
• Cancel the transmission of a fax (press twice within 3 seconds).
• Cancel an alarm (Alarm indicator light illuminates).
• Return to higher operational layers when programming the machine.

22 One-Touch Keypad Latch to Second Panel (Model 5980)

The One-Touch Keypad of the OKIFAX 5980 has two panels, one above the other.

Lift this latch to reveal the second panel.

The One Touch Sheet(s) provide space for Speed Dial numbers 1 through xx

where xx =

40 (Model 5780) or

80 (Model 5980).

For higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”

23 One-Touch Keypad

Detailed descriptions of the One-Touch Keypad functions are provided in a different section of this document.

See “Getting to Know Your Machine, One-Touch Keypad.”

24 One-Touch Labels

After programming a telephone number into a One-Touch key, write the name of the location on the label for the One-Touch key. Remove the plastic covering the label, use a pencil to write the name, and then replace the cover.

You may need replacement (blank) labels.

See "Options and Accessories, Obtaining."

One-Touch Keypad

Use these keys for quick, one-touch dialing and the programming of other machine operations. In addition to the ability to assign telephone numbers (up to 40 digits each) to a One-Touch key, alphanumeric names of up to 15 characters in length can be registered (Telephone Directory).

Using One-Touch Keys for Dialing

To use One-Touch keys for dialing, after the telephone number(s) for the key have been programmed, simply load the document to be faxed and press the key of the location where the fax is to be sent. Two telephone numbers can be programmed for each One-Touch key, a primary number that is always dialed first, and an alternate number that is automatically dialed if the first number is busy or the call is not answered.

Using One-Touch Keys for Search

After pressing the Search key, use these keys to make an alphabetical search for names of telephone numbers previously programmed.

Using One-Touch Keys for Programming

The One-Touch keys are also useful in the programming of names in the machine memory. In addition to the alphanumeric keys, a number of special keys are provided for programming convenience:

Alphabet Keys (One-Touch keys #1-27, except #20)

When programming the Sender ID and Location ID, use these keys to enter alphabet characters.

Unique Key (One-Touch key #20)

Use the same as the "0" of a 10-keypad. Also used to enter

Internet characters: @ “ _ % -1

The ^-1 functions as a tilde ( ) symbol.

Norwegian characters: Æ Å ∅ æ å ø

Del Key (One-Touch key #30)

Use this key to delete characters at the position of the cursor in the display panel when entering ID, telephone numbers or programming functions.

Caps Key (One-Touch key #31)

Use this key to switch between uppercase and lowercase when entering alphanumeric characters.

Space Key (One-Touch key #36)

Use this key to enter spaces when programming the machine. Unlike the Pause key, spaces provide easier reading only and have no effect on dialing characteristics.

Plus Key (One-Touch key #39)

For all feature set configurations: This key is used for chain dialing. Each fax number entered or programmed into the machine can be up to 40 digits long.

If you need to dial a number longer than 40 digits, you can dial the number using any combination of Speed Dial numbers or the numeric keypad.

To enter a chain dial number into a Speed Dial number, press the Plus key at the 40th position of the first part of the number to indicate it is a chain dial number, then complete the process by entering the second part of the number following the procedures required for inputting another Speed Dial number.

If the Internet Fax feature set is installed: Use this key to enter the “-” character when programming ID and PBX, public line, international telephone, or Earthing/Flashing switches. This key is also used to enter the “+” character in TSI/CSI numbers.

Pause Key (One-Touch key #40)

Use this key to enter automatic 3-second pauses in dialing when programming telephone numbers. For example, use this key to tell the machine to wait for an outside or international line to open. Pauses in a telephone number dialing sequence are indicated by a "P".

Other

Special character keys (, ; @ _ : / \ . +).

One-Touch Keys, Second Panel

! The second panel of One-Touch keys is available only with the OKIFAX 5980.

Accessing

To access the second panel of One-Touch keys (41-80), grasp the latch at the bottom of the keypad and lift up on the main panel, swinging it up and to the right.

After pressing the desired key(s), close the main panel.

! The One Touch Sheet(s) provide space for Speed Dial numbers 1 through xx

where xx =

40 (Model 5780) or

80 (Model 5980).

For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”

Signal Tones

The machine emits sounds to identify specific conditions.

One Short Beep

This is the Key Select Tone.

You hear it every time a key is pressed.

Three Short Beeps

This an Error Tone.

You hear it when an inappropriate key is pressed.

Five Long Beeps

This an Error Tone.

You hear it when there is a problem with operations during communications.

To stop the beeping (turn the error tone off), press the Stop key.

Then, print a Message Confirmation Report to check the source of the problem.

To print the report, press the Enter key twice (with no documents loaded).

One Long Beep

This is the End of Session Tone.

You hear it at the end of each successful faxing session. It confirms that there were no errors or problems in the communication.

Intermittent Warbling

This is the Off-Hook Alarm Tone.

You hear this when the receiver of the handset is left out of the cradle (when not in use).

The handset is an option; your machine may or may not have one.

To stop the warbling, return the receiver to its cradle or press the Stop key.

Installation

To install your fax machine, follow the steps in this section.

- Safety

Installation Hints

Operation and Maintenance

Toner Cartridge and Image Drum Handling

Emergency First Aid

- Getting Started

Where to Install Your Fax Machine

Unpacking

- Setting Up Your Fax Machine

Installing the Toner Cartridge

Attaching the Document Stacker

Connecting to the Telephone Line

Connecting Optional External Devices

Handset

Telephone

Answering Machine

Answering Machine and a Telephone

Connecting Power

Loading Paper

Safety

Installation Hints

• Install your fax machine in a dust-free location away from direct sunlight.
• Do not plug your fax machine into a power source shared by equipment that produces electrical noise (e.g., air conditioners).
• Leave electronic adjustments to authorized service personnel.
• The LINE terminal connects your fax machine to a standard telephone line. To avoid damage to your telephone system or to the fax machine, do not plug your fax machine into anything other than a standard RJ-11C jack.

• Your fax machine is intended to be grounded electrically and is equipped with a three-wire grounded power cord. For your safety, do not attempt to defeat your power cord's grounding plug.

• The electrical outlet and phone jack should be installed near the equipment and should be easily accessible.

• The two TEL terminals on the back of the fax machine are only suitable for 2-wire devices. Not all standard telephones will respond to incoming calls when connected to an extension jack.
• This equipment may not necessarily provide for the effective hand-over of a call from a telephone connected to the same line.
• The operation of this equipment on the same line as telephone or other equipment with audible warning devices (such as call waiting) or automatic ring detectors may cause false tripping of the ring detector.

Operation and Maintenance

• Use a dry cloth to clean the control panel and the main body of the unit.
• Aside from the instructions specifically mentioned in this document, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself.
• Pull out the AC plug before trying to remove any objects that may have fallen into the machine.
• Immediately disconnect the fax machine if it becomes physically damaged and arrange for its repair or disposal.
• When relocating your fax machine, always disconnect the telephone line before disconnecting the power cord, then reconnect the power cord first.
• This fax machine is not intended to be used in parallel with any other telephone devices.

Toner Cartridge and Image Drum Handling

• Leave unused toner cartridges and image drums in their packages until needed. When replacing a toner cartridge or image drum, re-use the packaging to dispose of the old toner cartridge or image drum.
• Do not expose these components to light for more than five minutes. Never expose the green drum (inside the image drum unit) to direct sunlight.
• Always hold the image drum by the ends—never by the middle. Never touch the green drum inside the image drum unit.
• Exercise care when removing the toner cartridge. Do not let it touch your clothing or porous materials. The toner powder causes permanent stains.
• Small amounts of toner spilled on skin or clothing can be readily removed with soap and cold water. Using warm water will make removing the stain much more difficult.

Emergency First Aid

- If toner is swallowed

Dilute by giving two glasses of water and induce vomiting by administering Syrup of Ipecac (follow manufacturer's instructions). Seek medical attention. Never attempt to induce vomiting or give anything by mouth to a person who is unconscious.

- If toner is inhaled

Take person to an open area for fresh air. Seek medical attention.

- If toner gets in the eyes

Flush eyes with large quantities of cool water for 15 minutes, keeping eyelids open with fingers. Seek medical attention.

Getting Started

Where to Install Your Fax Machine

Place your fax machine in a dust-free location away from direct sunlight.

• Allow several inches on each side of the fax machine to ensure adequate ventilation.
• Make sure that both power and telephone outlets are available nearby.
• Choose a location where the relative humidity is between 20% and 80%, and where the temperature is between 50° F (10° C) and 92° F (32° C).

Unpacking

Remove contents from the carton. Be sure that all the items listed below are included.

! If any items are missing, contact Oki Data immediately. Keep your packing materials and carton in case you need to ship or transport the unit.

1 Fax Machine
2 Toner cartridge
3 Image drum (inside machine)
4 Power cord
5 Telephone line cord
6 Document Stacker
7 Documentation

Setting Up Your Fax Machine

1 Lift up on the document tray and swing it up and out of the way.

Line drawing of an open industrial machine with internal components (no text or symbols)

2 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker.

Technical line drawing of an open mechanical device with internal components (no text or symbols)

3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out.

Caution: Do not touch the green drum surface!

Line drawing of an open industrial machine with internal components and directional arrows indicating movement (no text or symbols)

4 Grasp the protective sheet and pull it out.

Line drawing of hands holding a train car with a hand pointing to it (no text or symbols)

5 Put the image drum cartridge back into place.

6 Press down at each end of the image drum cartridge to make sure it is installed correctly.

Line drawing of an open printer with internal compartments and two arrows indicating parts (no text or symbols present)

Installing the Toner Cartridge

1 Lift out the toner well cover and discard.

Line drawing of a hand inserting a device into an open storage tray (no text or symbols)

! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see the Safety guides at the beginning of this section.

! Important: This machine will only operate using toner cartridges specified by OKI for this facsimile machine. The use of any other toner will result in the display of an operation error and in machine malfunction.

2 Unwrap the toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.

Diagram of a cylindrical mechanical component with two opposing arrows indicating direction (no text or symbols)

3 Holding the toner cartridge with the bottom down, insert the left side into the toner well, placing it under the tab (a).

Technical diagram of a mechanical component with arrows indicating assembly or force direction (no text or symbols present)

4 Lower the right side down into the toner well.

5 Push the lock lever in the direction of the arrow until it stops.

Line drawing of a mechanical device with internal components and mounting brackets (no text or symbols)

6 Close the copy stacker and document tray. Make sure the cover is firmly closed.

Line drawing of a printer with two stacked units, no text or symbols present

User's Guide: English 47

Attaching the Document Stacker

Attach the document exit stacker on the back of the machine using the latching mechanism provided.

Line drawing of a printer with a hand inserting a paper into it (no text or symbols present)

Connecting to the Telephone Line

1 Insert one end of the telephone cord into the LINE jack in the back of the machine.

Technical line drawing of a printer or printer with a circular component inserted, showing no text or symbols.

2 Insert the other end into your wall telephone jack.

Connecting Optional External Devices

Handset

If you purchased an external handset option with your fax machine, follow these instructions to install it.

1 Plug in one end of the handset cord into the handset and the other end into the jack on the front of the cradle. Place the handset in the cradle.

2 Insert the supplied telephone cord into the jack located on the back of the cradle.

3 Insert the end of the cord into the TEL jack on the back of the fax machine.

Line drawing of an electronic device with a magnified inset showing internal components (no text or symbols)

! The two TEL jacks are provided to allow you to connect both an external handset and an answering machine.

Telephone

! Important: Any external telephone or answering machine connected to your fax machine must be FCC (US) or CSA (Canada) approved.

1 Insert one end of the telephone cord into the TEL jack on the back of the fax machine.

2 Insert the other end into the jack in your external device.

Line drawing of a printer and a telephone, no text or symbols present

User's Guide: English

Answering Machine

Refer to "Connecting an External Telephone."

! You must have the TAD mode feature turned on for an answering machine to work with your fax machine. See "Setting Basic Features, Setting the Answering Mode."

Answering Machine and Telephone

1 Connect your answering machine to your fax machine.

2 Plug your external telephone's cord into the telephone jack on your answering machine.

! You must have the TAD mode feature turned on for an answering machine to work with your fax machine. See "Setting Basic Features, Setting the Answering Mode."

Connecting Power

1 Plug the power cord into the back of the unit.

Technical line drawing of a printer or printer with a circular component inserted into the main body (no text or symbols visible)

2 Plug the other end into a grounded AC power outlet.

3 Turn on the power switch.

Loading Paper

Your fax machine can hold up to 250 sheets of standard-weight (20 lb. [75 g/m ^2 ]) paper in letter, legal, and A4 sizes. For best results, use paper specially made for laser printers or photocopiers.

Load paper into the tray print side DOWN.

If you are loading letterhead, place the paper print side down, with the letterhead near the handle part of the tray.

! If you are receiving a document created on legal-size paper, the document will be reduced to fit on letter size paper. The vertical length of the received page image is automatically reduced to fit on the paper loaded, down to 75% of the original length.

Your fax machine is set at the factory to use letter size paper. To use a different paper size, change the 1'st Paper Size (User Function 25) to match your new paper size.

See "Setting Basic Features, Other Basic Parameters, Paper-Size Setting."

1 Pull out the paper tray (1).

Technical line drawing of a mechanical device with labeled components (no text or symbols present)

2 Adjust the paper guides (a) to the width of your paper. Set the left guide all the way to the left. Set the right guide to the marker for the size you're using.

3 Lift up the paper length adjustment guide (b) and set it to the length of your paper. If using legal size paper, rotate the extension (c) at the back of the tray.

4 Remove the paper from its wrapper. Note the "print side" notice printed on the label. Fan the paper.

5 Load the paper into the paper tray, print side down.

Selecting Functions and Settings

The display (a) and navigating keys (b) on the control panel simplify setting your machine's functions.

Press Menu/Exit (c) to access the menu.

The machine functions are organized in a menu structure. Functions are shown in the display as you navigate through the menu, using the navigation keys. If a document is loaded, menu functions for sending documents are displayed first. If no document is loaded, other menu functions are displayed.

Navigating the Function Menu

The menu is set up in a multilevel structure of functions, options, and settings. A function can include a number of options and settings.

For example, Polling TX/RX includes 2 options—Polling TX and Polling RX. Each of these options includes a number of possible settings.

graph TD
    A["Settings"] --> B["Options"]
    B --> C["Function"]
    C --> D["Menu Structure"]

Primary Menu Functions

Group TX

Delayed TX

Delayed Batch TX

Priority TX

Confidential TX

Relay Initiate TX

Polling TX/RX

Print From Memory

Report Print

Location Program

Setup

Counter

Printer Cleaning

Using the Help Key

To see how the menu is organized, press HELP (1).

Your machine prints Help and Function Lists, which provide instructions for accessing menu items. These are helpful when you are setting your machine's features.

See "Help and Helpful Hints."

Setting Features

There are two ways to navigate through the functions.

Step Access

The step access method moves through the function menu step by step. It lets you see your choices at each level.

Speed Access

If you know exactly what settings you want to change, the speed access method takes you directly to most points on the menu. Speed access numbers are only assigned to Set Up menu functions.

Using Step Access

To navigate through the various functions step by step, use the navigation keys.

Press the MENU/EXIT key to

• activate the function menu mode
- exit the function menu mode and return to standby state.

Press SHIFT UP▲ to move to the previous function or option

Press SHIFT DOWN▼ to move

• to the next function
- from the upper row to the lower row when data is entered in two rows.

Press SHIFT LEFT◀ to move to the previous function or to move the cursor to the left.

Press SHIFT RIGHT ▶ to move the cursor to the right.

Press ENTER to set an option.

Press CLEAR to clear entered data.

Using Speed Access

If a function has a speed access number, type in the number at the menu display prompt to access the function.

Speed access numbers must be entered in two-digit format (for example, 00 or 99).

A list of speed access numbers follows this section.

Example

Here is an example of using speed access.

To access the Redial Tries function, you only need to press three keys.

From the standby mode with no document loaded:

1 Press Menu/Exit.
2 Press 4 key.
3 Press 0 key.
4 Redial Tries function appears.
5 Enter the setting you want.

Speed Access Numbers

There are seven types of speed access numbers.

Clock Adjustment

ID/Password Programming

Machine Settings

Dial Options

Incoming Options

Report Options

LAN Options

The speed access numbers and their assigned functions are listed in the following sections.

Speed Access Numbers (by Type)

Clock Adjustment

00 Clock Adjustment

ID/Password Programming

01 TSI/CSI

03 Sender ID

04 Personal Box

05 Memory Password

Machine Settings

10 Auto Answer Mode
11 Monitor Volume
12 Buzzer Volume
13 User Language
14 Remote Diagnosis
15 TX Mode Default
16 No Toner Memory Receive
17 Memory Full Save
18 Instant Dial
19 Department Code
20 ECM Function

21 Closed Network
22 Toner Save
23 Sender ID
24 Width Reduction
25 1'st Paper Size
26 2nd Paper Size This is active only when the second paper tray is installed.
28 Relay Print
33 Backup File TX

Dial Options

40 Redial Tries

41 Redial Interval

42 Auto Start

43 Dial Tone Detect

44 Busy Tone Detect

45 MF/DP

46 Pulse Dial Rate *

47 Pulse Make Ratio *

48 Pulse Dial Type *

49 MF Tone Duration *

50 PBX Line

51 Flash/Earth/Normal *

52 Dial Prefix

Incoming Options

60 Incoming Ring

61 Remote Receive

62 T/F Timer Program

63 Continuous Tone

64 PC/FAX Switch

65 CNG Count

66 Ring Response

67 Distinctive Ring

Report Options

70 MCF (Single Loc.)

71 MCF (Multiple Loc.)

72 Image in MCF

73 Error Report (MCF)

* Settings for 46, 47, 48, 49, and 51 should only be changed by Authorized Service Technicians.

LAN Options (for Internet Fax)

80 Auto Tray SW

81 Paper Size Check

82 LAN Print T.O.

83 POP Interval

84 DELET POP MSG.

85 Time Between GMT

86 Text Print

87 Header Print

88 Coding Mode

89 EX.FINE MODE

User's Guide: English 61

Setting Basic Features

Setting the Date and Time

Follow these instructions to set the date and time.

1 Press Menu/Exit to enter the menu.

2 Using the numeric keys (0-9), enter speed access number 00. The display shows:

00 CLOCK ADJUSTMENT

[2/12/2000 02:00]

ENTER WHEN DONE

3 Enter the current date (xx/xx/xxxx) and time (hh:mm) using the numeric keys (0-9). Press Enter.

! If invalid data is entered, the Enter key will not operate.

4 Press Menu/Exit to return to standby mode.

Setting the Language

1 Press Menu/Exit to enter the menu.
2 Using the numeric keys (0-9), enter speed access number 13.
3 Select the language you want to appear on the display panel.
4 Press Menu/Exit to return to standby mode.

Setting Your Fax Machine's ID

Fax machines must identify the sender (Sender ID) and the sender's telephone number (TSI/CSI) on each page of every fax sent.

! Important: Programming this information into your fax machine is required by law in the United States.

TSI/CSI

This is the telephone number of your fax machine. This number is printed at the top of the faxes you send, and appears on the displays and reports of other fax machines you are communicating with. A TSI/CSI can be up to 20 characters long.

Sender ID

This is a descriptive title that identifies the sender—usually the location of your fax machine or the name of your company or office. It is printed at the top of every fax you send. You can enter up to 32 characters. The first 16 characters will also be used as your Personal ID, which may appear on the displays or reports of other fax machines you are communicating with.

Setting the TSI/CSI

1 Press Menu/Exit to enter the menu.
2 Input speed access number 01.
3 Input up to 20 numbers and characters (0-9/Hyphen/Space/+).
4 Press Enter.
5 Press Menu/Exit.

Setting the Sender ID

1 Press Menu/Exit to enter the menu.
2 Input speed access number 03.
3 Input up to 32 numbers and characters (0-9/Hyphen/Space/+).
4 Press Enter.
5 Press Menu/Exit.

Setting the Answering Mode

Procedure

1 Press Menu/Exit to enter the menu.
2 Input speed access no. 10 (Auto Answer).
3 Press ▼ or ▲ to select the desired mode. Press Enter.
4 Press Menu/Exit to return to standby mode.

Set the answering mode based on how you want your machine to answer calls and what telephone equipment is connected to it.

Choose the mode that best fits your needs.

10 AUTO ANSWER MODE

■FAX : AUTO RECEIVE

TEL: MANUAL RECEIVE

T/F:TEL/FAX AUTO SW

List of Modes

• Auto Receive Mode [FAX]
• Manual Receive Mode [TEL]
- Telephone/Fax Mode [T/F]
• Telephone Answering Device Mode [TAD]
• Memory Reception Mode [MEM]
- Forwarding Mode [FWD]
- PC Fax Mode [PC]

Auto Receive Mode [FAX]

Your machine is connected to a telephone line reserved only for fax communication.

This is the factory setting.

Your machine assumes all incoming calls are fax messages and automatically receives all incoming fax messages.

Manual Receive Mode [TEL]

You use the same line for both fax and telephone calls and the majority of your incoming calls are telephone calls.

To use this feature, you must have an external, optional handset or telephone connected to your fax machine.

When someone calls, your machine rings like a telephone.

You can answer from an external telephone connected to your machine. If you pick up the hand set and hear fax machine tones, press the Start key to receive the fax. If you do not answer the phone and someone tries to send you a fax message, your machine will not accept it.

Telephone/Fax Mode [T/F]

Incoming calls are a mix of fax and telephone calls.

To use this feature, you must have an external, optional handset or telephone connected to your fax machine.

The display will show Lift Handset.

In this mode, your machine detects whether the incoming call is a fax or a voice call. When the call is from another fax machine, your machine switches to fax mode and receives the message. When the call is a voice call, your machine rings like a telephone. If you do not answer, it switches back to fax mode to allow the calling party to manually send a fax.

Telephone Answering Device Mode [TAD]

You have an external, optional answering machine connected to your fax machine.

In this mode, your machine detects whether an incoming call is a fax or voice call.

If it is a fax call, your machine receives the fax.

If it is a voice call, your machine rings, then your answering machine activates. If you set the Remote Receive user function, the caller can send a fax at any time during or after the recorded message by using their keypad to enter the remote receive number you have programmed. This number activates fax reception. Add something like this to your answering machine message: "To send a fax now, press XX [the programmed number]."

See “Setting Basic Features, Dial and Incoming Call Parameter Settings, Incoming Call Parameters.”

Memory Reception Mode [MEM]

Received data is not printed but is stored into memory, even if there is fax paper on which to print.

Use the Print Operation function to print out data stored in memory during Memory Reception mode.

You can set a password (USER PROGRAMMING under MEM. PASSWORD PRG) to protect data received via Memory Reception mode. The data cannot be accessed without the password.

Forwarding Mode [FWD]

All fax communications are received into memory, then forwarded to another telephone number.

When set to this mode, the machine receives all fax communications into memory, and then automatically sends the messages to the telephone number programmed into the Call Forwarding function. This function displays only when a forwarding number has been programmed.

PC Fax Mode [PC]

! This mode is available only if an optional MFP Kit is installed.

Incoming faxes are stored on you computer's hard disk instead of printing immediately.

This mode is only available when the machine is connected to a personal computer via optional multifunction printer (MFP) software. When activated, the machine forwards the call directly to the computer. This lets you work with faxes on your computer using the software included with the MFP option.

Dial and Incoming Call Parameter Settings

These settings allow you to control the way your machine dials telephone numbers and receives incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient.

Setting Dial and Incoming Call Parameters

1 Press Menu/Exit to enter the menu.
2 Input the speed access number for the dial or incoming call parameter you want to change.
3 Use ▼ or ▲ to select the desired setting, Press Enter.
4 Press Menu/Exit to return to standby mode.

Dial Parameter Settings

Redial Tries

Speed access no. 40.

This function controls how many times your machine automatically redials a number that is busy or does not answer.

Available settings are from 0 to 10 tries.

1 try is the default setting.

Redial Interval

Speed access no. 41.

The function controls how long your machine waits between each automatic redial attempt.

Available settings are from 1 to 6 minutes.

The default setting is 3 minutes between dialing attempts.

Auto Start

Speed Access no. 42.

With this function set to ON, the machine automatically begins dialing as soon as a location is selected by pressing a One-Touch key or by entering another Speed Dial number. There is no need to press the Start key.

Available settings are ON and OFF.

ON is the default setting.

Dial Tone Detect

Speed access no. 43

This function allows your machine to wait for and detect a dial tone before dialing.

Set to ON, a dial tone must be detected.

Available settings are ON and OFF.

OFF is the default setting.

Busy Tone Detect

Speed access no. 44

This function allows your machine to detect a busy tone when sending a fax.

Available settings are ON and OFF.

ON is the default setting.

Tone/Pulse (MF/DP)

Speed access no. 45

This function controls which method your machine uses for dialing.

DP: dial pulse dialing, which uses monotone pulses to dial a number like a rotary telephone,

MF: multi-frequency dialing (touch tone), which uses different tones to dial a number.

MF is the default setting.

Tone (MF) Duration

! This setting can only be changed by an Authorized Service Technician.

Speed access no.49

If the machine is set to the MF dialing method, this function controls the duration of the tones used for dialing.

Tone duration varies by country.

Available settings are 75, 85, and 100 ms.

100 ms is the default setting.

PBX LINE

Speed access no. 50

To change this setting, see "Setting Basic Features,

Connecting to a PBX."

This function must be ON if your machine is connected to a PBX. Once this function has been turned on and the access digit function has been programmed, your machine recognizes the access digit you use in your PBX to get an outside line.

Available settings are on and OFF.

OFF is the default setting.

FLASH/EARTH/NORMAL

! This setting can only be changed by an Authorized Service Technician.

Speed access no. 51

This function sets the type of PBX line your machine is connected to (if your machine is connected to a PBX).

Available settings are NORMAL (N), flash (F) and earth (E).

NORMAL (N) is the default setting.

DIAL PREFIX

Speed access no. 52

To change this setting, see "Setting Basic Features,

Connecting to a PBX."

If your machine is connected to a PBX, use this function to tell your machine what access number is used to obtain an outside line from your PBX. You can enter up to 4 digits.

Available settings are ON and OFF.

OFF is the default setting.

Incoming Call Parameters

Incoming Ring

Speed access no. 60

This function enables the machine to emit a soft ringing sound (through the machine's built-in speaker) when a call is received.

If the function is set to OFF, the machine DOES NOT not emit a ringing sound during incoming calls.

If the function is set to ON, the machine emits a ringing sound when

the machine is set to TEL (manual receive mode) or

Ring Response is set to 1 ring, 5 sec, 10 sec, 15 sec, or 20 sec.

If the function is set to DRC, the machine emits a ringing sound for every incoming call, no matter what type of call it is (voice or fax).

Available settings are ON, OFF and DRC.

ON is the default setting.

Remote Receive

Speed access no. 61

This function allows switching from telephone to fax mode to receive an incoming fax. Use the keypad on the optional handset or external telephone to enter the remote receive number programmed into the machine.

Available settings are: OFF, 00, 11, 22, 33, 44, 55, 66, 77, 88, 99, ** or ##.

OFF is the default setting.

Continuous Tone

Speed Access no. 63

When this function is set to ON, a completion tone is emitted at the end of receiving a fax. Pressing the Stop key turns off the tone.

Available settings are ON and OFF.

OFF is the default setting.

PC/FAX Switch

Speed Access no. 64

When set to ON, the machine automatically switches to FAX when fax reception by a connected personal computer is not possible.

When set to OFF, fax reception is disabled.

Available settings are ON and OFF.

ON is the default setting.

! This parameter is available only if an optional MFP Kit is installed.

Other Basic Parameters

Monitor Volume

Speed Access no. 11

The machine is equipped with a speaker for monitoring operations. This function provides a 5-level audio adjustment of the speaker.

Available settings are OFF, Low, Mid, High-Mid, High.

Mid is the default setting.

Buzzer Volume

Speed Access no. 12

The machine is equipped with a buzzer that sounds when a fax communication ends or, if an external telephone is connected, when the receiver is not properly returned to its cradle after use.

Available settings are Low, Middle and High.

Middle is the default setting.

User Language

Speed Access no. 13

Your machine has two languages installed—English and Spanish or French, depending on where you purchased it. The language programmed is used to display messages on the control panel as to well as to print reports.

Available settings are English, Spanish, or French.

English is the default setting.

Width Reduction

Speed Access no. 24

During transmission and copying, Width Reduction (when set to ON), prevents omission of any data along the right and left sides, beyond the printable area of a LETTER size document.

Available settings are ON and OFF.

OFF is the default setting.

Paper-Size Setting

The machine can support two different paper settings (when the 2nd-Tray option is installed).

1'ST Paper Size

Speed Access no. 25

Sets the size of the paper loaded in the standard (built-in) paper tray. Default setting is Letter.

2'ND Paper Size\*

Speed Access no. 26

Sets the size of the paper loaded in the second (optional) paper tray. Default setting is Letter.

* This setting is only available when the second tray is installed.

Relay Print

This function is ONLY available for the OKIFAX 5980.

Speed Access no. 28

During a Relay Fax transmission, your machine can relay and print the document

or

relay, but not print, the document.

When Relay Print is set to ON, your machine relays and prints the document.

Available settings are ON and OFF.

OFF is the default setting.

Backup File TX

Speed Access no. 33

This feature lets you set up your machine to automatically send a copy of every fax it sends or receives to a predetermined number.

To use this feature, you need to

• activate it (set it to ON)
• set a four-digit password
  • program the number of the backup recipient

This is One Touch 40.

The backup recipient is the fax machine to which copies of your correspondence are sent.

Refer to "Advanced Operation, Backup File TX."

Available settings are ON and OFF.

OFF is the default setting.

You must enter the password in order to change the
location of the backup recipient, turn the feature off, or change the password.

Connecting to a PBX

Private Branch Exchanges (PBXs) are private telephone systems used to route calls internally (for example, in a company). When dialing a telephone number, if a prefix (access) number is required to open an outside line, the line is connected to a PBX. If your machine is connected to a PBX, please make the following changes to enable the machine to recognize the prefix digits in the telephone numbers used to obtain access to the outside line. After dialing the prefix digits, the machine waits until the outside line is available before dialing the rest of the number.

! Service assistance may be required to make changes in some countries.

Some PBX systems may require additional adjustments to the machine.

If there are any problems with fax communications after changing parameters, please contact the nearest dealership for assistance.

User's Guide: English 77

Entering a PBX Dial Prefix

1 Press Menu/Exit to enter Menu.
2 Input speed access no. 50 (PBX Line). Wait.
3 Press ▲ or ▼ to select ON or OFF setting. Press Enter.
4 Press ▼ until you reach Dial Prefix. Press Enter*.
5 Input the digit(s) normally dialed to obtain an outside line from the PBX. Press Enter.
6 Press Menu/Exit to return to standby mode.

* Dial Prefix can also be accessed from the main menu by entering its speed access code 52.

Remember that all outside telephone numbers
- programmed into the machine must begin with the dial prefix of the PBX.

Clearing the PBX Dial Prefix

1 Press Menu/Exit to enter Menu.
2 Input speed access no. 50 (PBX Line). Wait.
3 Press ▲ or ▼ to select OFF setting. Press Enter.
4 Press Menu/Exit to return to standby mode.

Programming Speed Dial Numbers

This section describes programming fax numbers only. See the T.37 Option Guide for information on programming e-mail addresses.

You can program (save) frequently dialed numbers into your machine. This way, you enter the full number once, and access the number with one or a few keystrokes thereafter.

The total number of spaces available for programming varies by model.

• 140 spaces (Model 5780)
• 230 spaces (Model 5980)

Types of Speed Dials

There are four types of spaces:

• One-Touch Speed Dial
• 2-Digit Speed Dial
• 3-Digit Speed Dial
- Group Dial

Each fax number that you enter or program into your machine can be up to 40 digits long. If you need to dial a number with more digits, use the chain dial feature. For more information on chain dialing, refer to "Programming Speed Dial Numbers, Chain Dialing."

One-Touch Speed Dials

For quick and easy faxing operations, you can store telephone numbers in the machine's memory and send documents to a fax number by pressing a single key.

The total number of stored telephone numbers varies by model.

• 40 (Model 5780)
• 80 (Model 5980, using the second hidden panel)

Your fax machine is equipped with one-touch keys. The total number of one-touch keys varies by model.

• 40 (Model 5780)
- 80 (Model 5980, using the second hidden panel) Each one-touch key may be programmed with:

- Two 40-digit numbers a primary number an alternative number used if the primary number is busy or goes unanswered.

- a 15 character location ID (name) for each key.

You can program e-mail addresses into One-Touch keys I to xx.

$$ \begin{array}{l} w h e r e x x = \ 5 0 \text {(Model 5780)} \ 9 0 \text {(Model 5980)} \ \end{array} $$

See the T.37 Option Guide for details.

2- or 3-Digit Speed Dials

In addition to one-touch speed faxing, you can program an additional xxx numbers for 2- or 3-digit entry faxing.

where xx =

100 (Model 5780)

150 (Model 5980)

2-Digit Speed Dial Numbers

These are the remaining spaces up to 99.

They are called two-digit because you access them by entering their two-digit space designation.

3-Digit Speed Dial Numbers

The spaces for 3-Digit Speed Dials vary by model.

100 to 140 (Model 5780)

100 to 230 (Model 5980).

They are called three-digit because you access them by entering their three-digit space designation.

! The One Touch Sheet(s) provide space for Speed Dial numbers 1 through xx

where xx =

40 (Model 5780)

80 (Model 5980)

For for higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”

Group Faxing

Speed dial numbers can be collected into a group. You can quickly and easily use a group to send one fax to several locations during one transmission session. This is called group faxing.

For more information on group faxing, refer to “Sending a Fax to Multiple Locations, Group Faxing.”

Programming Instructions

To program your speed dial numbers, follow these instructions.

Programming speed dial numbers has two steps.

• collecting the information
- programming the information

Collect Information

Gather the following information for each Speed Dial number you want to store:

• Name
  • Primary Telephone Number (LOC#)
  • Alternate Telephone Number (ALT#)
• Communications Speed
• Echo Protection State

Name

Use letters, numbers, and symbols, in any combination, for the name.

The name can be up to 15 characters long.

Primary Telephone Number (LOC#)

This is the main number.

The main number can be up to 40 characters long.

Alternate Telephone Number (ALT#)

If the main number is busy or does not answer, the machine automatically dials this alternate number.

The alternate number can be up to 40 characters long.

Communications Speed

The available settings are 33.6 K, 28.8 K, 14.4 K, 9.6 K, and 4.8 K.

The default setting is 33.6 K.

If the machine you are communicating with is an older fax machine, and you are having problems communicating with it, try adjusting the speed to a lower setting.

Echo Protection State

The available settings are ON or OFF.

The default setting is OFF.

If you are experiencing problems communicating with a remote location in a very noisy telephone area, or with an overseas location, set Echo Protection to ON for the one-touch key assigned to that location.

Program the Information

To enter the information for each speed dial number, use one of the following input methods.

• Other Keys
• Numeric Keypad
• One-Touch Keypad

Other Keys

These keys are used in the programming process.

They include Menu/Exit, Shift keys, Enter, and Capital (CAPS).

Numeric Keypad

0-9/*/#

Use these keys to enter numbers.

Unique Key

Use this key to enter a variety of unique characters.

Internet characters: @ “ _ % -1

The ^-1 functions as a tilde ( ) symbol.

Use this key to delete mistakes made when you are programming entries (for example, IDs or telephone numbers).

When you press Clear, you delete the character to the right of the cursor in the display.

One-Touch Keypad

The One-Touch keypad is arranged like a standard keyboard for quick touch typing of names, Sender and Location ID.

Alphabet Keys: (#1-27, except #20)

Use these keys for easy entry of alphabetic characters.

Caps Key (One-Touch key #31)

Use this key to switch between uppercase and lowercase when entering alphanumeric characters.

Unique Key (One Touch key #20)

Use the same as the "0" of the numeric keypad. Also used to enter:

Internet characters: @ “_% -1

The ^-1 functions as a tilde ( ) symbol.

Norwegian characters: Æ Å ∅ æ å ø

Pause Key (One-Touch key #40)

Use this key to enter automatic 3 second pauses in dialing. For example, use this key to tell the machine to wait for an outside or international line to open. Pauses in a telephone number dialing sequence are indicated by a "P."

Space Key (One Touch key #36)

Use this key to enter spaces when programming. Unlike the Pause key, spaces provide easier reading only and have no effect on dialing.

Del Key: (One-Touch key #30)

Use this key to delete characters at the position of the cursor in the display panel when entering, ID, telephone numbers or programming functions.

graph TD
    A["MENU EXIT"] --> B["ENTER"]
    B --> C["LOCATION PROGRAM 1 SPEED DIAL 2 GROUP 3 BATCH TX TIME"]
    C --> D["ENTER"]
    D --> E["SPEED DIAL NO. [B"]]
    E --> F["Input Speed Dial number 1 2 3 4 5 6 7 8 9 0 UNIQE #"]
    F --> G["INPUT Telephone number 1 2 3 4 5 6 7 8 9 UNIQE #"]
    G --> H["ENTER"]
    H --> I["ECHO PROTECTION OFF ON"]

    J["Input name"] --> K["ENTER"]
    K --> L["Input Telephone number 1 2 3 4 5 6 7 8 9 UNIQE #"]
    L --> M["COMMUNICATION SPEED 14.4K 28.8K 33.6K"]
    M --> N["ENTER"]
    N --> O["ECHO PROTECTION OFF ON"]

    P["Repeat from step 4"] --> Q["Repeats from step 4"]

See next page.

Programming a Speed Dial

! Print the Telephone Directory before you begin programming. This provides a reference of the speed dial numbers already programmed.

See "Reports, Telephone Directory."

Be sure to write the name for any Speed Dial numbers you program on the One Touch Sheet(s).

The One Touch Sheet(s) provide space for Speed Dial numbers 01 through xx

where xx =

40 (Model 5780)

80 (Model 5980)

For higher Speed Dial numbers, program the number(s) and print the Telephone Directory. For more information, see “Reports, Telephone Directory.”

1 Press Menu/Exit to enter the menu.
2 Press ▼ to select Location Program. Press Enter.
3 The cursor will be at Speed Dial. Press Enter.
4 Input the speed dial number you want to program. Press Enter.

One-Touch Speed Dial Numbers are spaces 01 to xx

where xx =

40 (Model 5780)

80 (Model 5980)

2-Digit Speed Dial Numbers are the remaining spaces up to 99.
3-Digit Speed Dial Numbers are spaces 100 to xxx

where xxx =

140 (Model 5780)

230 (Model 5980)

5 Input the telephone number (LOC #).
Press Enter.
6 Input a name if desired (up to 15 characters). Press Enter.
7 Input alternate telephone number (ALT#) [if desired]. Press Enter.
8 Select Communication Speed, press Enter.
9 Select On or Off for Echo Protection, press Enter.
10 Repeat the above process from Step 4 until you have finished programming.
11 Press Menu/Exit to return the machine to standby mode.
12 When finished with the programming of One-Touch keys, lift off the plastic cover. Use a pencil to write the name of the One-Touch key you have programmed.

! Print the Telephone Directory when you finish programming. This provides a reference of the speed dial numbers already programmed.

See "Reports, Telephone Directory."

Be sure to write the name for any Speed Dial numbers you program on the One-Touch Sheet(s).

Clearing a Speed Dial

! Print the Telephone Directory before you begin clearing. See "Reports, Telephone Directory."

This provides a reference of the speed dial numbers already programmed.

There are three ways to clear a speed dial number.

• Programming new information as a replacement to the existing speed dial information.
• Using DEL to erase the existing speed dial information.
• Using Clear

To program new information, refer to “Programming Speed Dial Numbers.”

To use DEL, refer to “Programming Speed Dial Numbers.” When the existing number is displayed, use DEL key to erase the information.

Using Clear

1 Press Menu/Exit to enter the menu.
2 Press ▼ to select Location Program. Press Enter.
3 The cursor will be at Speed Dial. Press Enter.
4 Select the speed dial number to be deleted (One Touch, 2-digit, 3-digit).
5 Press Clear.
6 Press Enter.
7 Press Menu/Exit to return the machine to standby mode.

Basic Faxing

Document Guidelines

General

• Try to use good quality documents for your fax transmission. Documents that work best are typed or written with a black felt-tip pen on white (or light) paper.
• Do not send documents that are not rectangular.

• Never use documents that have wet or sticky surfaces, wrinkles, staples, or paper clips.

• Your machine can transmit documents with normal wear (staple holes, letter folds and minor corner folds).

• If you are not sure how a document will fax, first make a copy on your machine. Load the document (face down) and press the Copy.
• If your documents are heavily bent, creased or torn, make a copy on a photocopier and send the copy instead.

User's Guide: English 91

Single Page Specifications

Also see "Basic Faxing, Document Guidelines, General."

Width

Minimum 5.8 inches (148 millimeters)

Maximum 8.5 inches (216 millimeters)

Length

Minimum: 5 inches (128 millimeters)

Maximum: 14 inches (356 millimeters)

Paper Weight

Minimum 13 pounds (50 g/m ^4 )

Maximum 28 pounds (105 g/m²)

Paper Thickness

Minimum 0.002 inches (0.06 millimeters)

Maximum 0.006 inches (0.15 millimeters)

Multiple Page Specifications

Also see "Basic Faxing, Document Guidelines, General."

For very heavy paper, load and send pages individually.

Width

Minimum 5.8 inches (148 millimeters)

Maximum 8.5 inches (216 millimeters)

Length

Minimum: 5 inches (128 millimeters)

Maximum: 14 inches (356 millimeters)

Paper Weight

Minimum 13 pounds (50 g/m²)

Maximum 28 pounds (105 g/m²)

Paper Thickness

Minimum 0.003 inches (0.08 millimeters)

Maximum 0.005 inches (0.13 millimeters)

Capacity

50 sheets of standard paper, 20 pound (80 g/m ^4 )

Loading Documents

To prevent paper jams and problems during operation:

- Stack your documents neatly

- Align document edges before loading

- Don't load different size documents at the same time

You can load and prepare to transmit a document while your machine is still sending or receiving another message (as long as the document feeder is clear).

This is called Dual Access.

To do this, load the document, select your location and press the Start key. Your document will be sent when the current communication ends.

1 Adjust the document guides (1) to the width of the paper you are using.

Line drawing of a printer with a paper feeding into it, labeled with number 1 (no text or symbols on the diagram itself)

2 Neatly stack your documents, then insert them face down into the document feeder. Adjust the document guides for a snug fit.

Line drawing of a printer with paper and paper sheets (no text or symbols)

User's Guide: English 93

3 The machine grips the documents, and pulls in the bottom page.
4 If necessary, use the Type of Original (Contrast) and Resolution keys to adjust for the best possible image quality.

5 Your documents are now ready for faxing or copying.

Contrast

Press the Type of Original key until the desired contrast indicator (NORMAL, LIGHT, DARK) lights.

• For documents with normal contrast (default setting), use NORMAL contrast.
• For documents that are too light, use LIGHT contrast.
• For documents that are too dark, use DARK contrast.
  The default setting is NORMAL (NORMAL).

Resolution

Press the Resolution key until the desired resolution indicator (STD, PHOTO, EX. FINE, FINE) lights.

• For normal office documents, use STD (standard) resolution (default).
• For documents with small type or other fine details, use FINE or EX.FINE resolution.
• For documents with photos or many shades of gray, use PHOTO resolution.

The default resolution is standard (STD).

Sending a Fax

You may send a fax to a single location or to multiple locations.

This section describes faxing to a single location.

There are two ways to send one fax to multiple locations using one fax session: group fax or broadcast fax. See "Sending a Fax to Multiple Locations."

Procedure

1 Load your documents.

2 Select the entry method, referring to the instructions in the following sections.

Entry methods are:

• One-Touch
  • 2- or 3-Digit Speed Dial
• Search
• Numeric Keypad
• External Telephone

Using a One-Touch Speed Dial Key

Press the One-Touch key you have programmed.

1 Press the Speed Dial/Search key.

2 Enter the Speed Dial number (2 or 3-digit) using the numeric keypad.

3 Press the Enter Key. Wait.

4 The document will begin faxing.

graph LR
    A["SPEED DIAL SEARCH"] --> B["1 2 3"]
    B --> C["4 5 6"]
    C --> D["7 8 9"]
    D --> E["* 0 #"]
    E --> F["ENTER"]

Using the Search Function

1 Press the Speed Dial/Search key. The display will show ENTER 1'ST CHAR.
2 Using the One-Touch key, enter the first letter of the name of the location you want to transmit to.
3 Repeatedly press ▼ to scroll through the list of location IDs beginning with the selected letter.
4 When the correct location is found, press the Start key to begin faxing.

graph TD
    A["SPEED DIAL SEARCH"] --> B["Input first character"]
    B --> C1["1"]
    B --> C2["2"]
    B --> C3["3"]
    B --> C4["4"]
    B --> C5["5"]
    B --> C6["6"]
    B --> C7["7"]
    B --> C8["8"]
    B --> C9["9"]
    B --> C10["10"]
    C10 --> D1["○"]
    C10 --> D2["○"]
    C10 --> D3["○"]
    C10 --> D4["○"]
    C10 --> D5["○"]
    C10 --> D6["○"]
    C10 --> D7["○"]
    C10 --> D8["○"]
    C10 --> D9["○"]
    C10 --> D10["○"]
    D1 --> E1["○"]
    D2 --> E2["○"]
    D3 --> E3["○"]
    D4 --> E4["○"]
    D5 --> E5["○"]
    D6 --> E6["○"]
    D7 --> E7["○"]
    D8 --> E8["○"]
    D9 --> E9["○"]
    E1 --> F1["△"]
    E2 --> F2["▽"]
    E3 --> F3["○"]
    E4 --> F4["○"]
    E5 --> F5["○"]
    E6 --> F6["○"]
    E7 --> F7["○"]
    E8 --> F8["○"]
    E9 --> F9["○"]
    F1 --> G1["○"]
    F2 --> G2["○"]
    F3 --> G3["○"]
    F4 --> G4["○"]
    F5 --> G5["○"]
    F6 --> G6["○"]
    F7 --> G7["○"]
    F8 --> G8["○"]
    F9 --> G9["○"]

Using the Numeric Keypad

1 Dial as you would on a normal telephone.
2 If you make a mistake, press the SPACE key to back up one space. Then, enter the correct number.
3 Press the Start key.

Using An External Telephone

To use this feature, you must have an external, optional handset or telephone connected to your fax machine.

1 Pick up the receiver and dial the number. If the receiving machine is in automatic reception mode, you will hear a high-pitched tone.
2 If someone answers, tell them to press the Start key on their machine.
3 You (the sender) must press the Start key on your machine.

Rejecting Unsolicited Fax Messages

Closed Network

Speed Access 21

If closed network is on, your machine will ONLY accept faxes from numbers programmed as Speed Dial Numbers.

This keeps out unwanted faxes (such as advertising).

You can also set your machine to send faxes to ONLY the numbers programmed as Speed Dial Numbers.

The Closed Network settings are:

• Limited reception (RX)
• Limited transmission and reception (TX/RX)
• No limitations (OFF). This is the default setting.

If Closed Network is set to TX/RX or RX, your machine
- will ONLY accept faxes from numbers programmed as Speed Dial Numbers.

Any numbers NOT programmed as Speed Dials will be rejected by the fax machine.

Setting a Closed Network

1 Press Menu/Exit to enter the menu.
2 Input speed access number 21 (Closed Network). Wait.
3 When Closed Network displays, press ▼ or ▲ to select a setting. Press Enter.
4 Press Menu/Exit to return to standby mode.

Power Failures

A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage.

Typical memory-backup time with a fully charged battery is 72 hours.

If data is in memory when power is restored, the machine continues operations from the point when power was lost.

If the data in memory is lost when power is restored, the Power Outage Report prints.

Power Outage Report

Use this report to determine which received messages you may have lost, and which transmissions you may have to resend.

For more information, refer to “Basic Faxing, Receiving Messages to Memory.”

Display Messages

Here are some of the messages you may see during a typical fax transmission.

(location)

The remote location's Personal ID, TSI/CSI, Location ID or the telephone number you entered will identify the location during transmission.

CALLING

The machine dialled a number (remote location), made contact, and that number is ringing.

SENDING

The machine is transmitting a fax.

RESULT = OK

The fax was sent successfully.

COMMUN. ERROR

If you see this or another error message, a problem occurred during the communication. Try resending the fax. For more information, see “Problem Solving.”

Basic Faxing Situations

Real-Time Dialing

Occasionally you may want to dial numbers in real time, one digit at a time. Press the Hook key on your control panel to open a telephone line. You will hear a dial tone. Enter the number. If an external telephone is connected to your machine, you can dial in real time by picking up the handset.

Redialing

If a line is busy, or there is no answer, the machine waits and then automatically redials the number. Also, if the machine is transmitting from memory and a communication error occurs, it automatically redials the number and sends the fax again. You can redial a number at any time by pressing the Redial key.

Confirming Results

After transmission, press the Enter key once (with no documents loaded). A message displays on the control panel, confirming your transmission.

To print the Message Confirmation Report (MCF), press the Enter key a second time.

See "Reports, Message Confirmation Report."

Stopping a Transmission

To stop a transmission while it is in progress:

1 Press the Stop key twice.

The display shows STOPPED.

2 If documents are stuck partway through the document feeder, you may see a RELOAD DOCUMENT message on the display. Press the Stop key again. The machine feeds the document the rest of the way through the document feeder.

Receiving Faxes Manually

If your machine is set to the manual receive (TEL) mode, follow the instructions below to receive faxes. You need to have an optional handset installed, or an external handset connected.

1 When your telephone or fax machine rings, pick up the handset. If a person is on the line, carry on your conversation.

2 If a signal from a remote fax machine is heard, or if a person wishes to fax you a document after a conversation, press the Start key.

3 When the RECEIVING message appears on the display, hang up the handset. The machine will emit a tone following disconnection, telling you that the transmission was successful.

No Paper Reception

When your machine runs out of paper:

• A NO PAPER, REPLACE PAPER message appears on the display.
• The machine continues to receive faxes in memory.
• Any messages received in memory are printed when the paper is replaced.

For more information, see “Basic Faxing, Receiving Messages to Memory.”

No Toner Reception

When your machine is running low on toner it displays TONER LOW, REPLACE TONER CART.

• If user function 16:NO TONER MEM.RX is set to OFF (default setting), and the print quality is still legible, you can continue to use the toner cartridge without replacing it. When the print quality is not legible, replace the toner.
• If User Function 16:NO TONER MEM RX is set to ON, your machine automatically receives and stores messages in its memory when toner is low. The message MSG. IN MEMORY appears on the display.

For more information, see “Basic Faxing, Receiving Messages to Memory.”

Receiving Faxes to Memory

When your machine is set to Memory Reception Mode (MEM), it receives data into memory without printing and displays MSG. IN MEMORY.

See “Setting Basic Features, Setting the Answering Mode, Memory Reception Mode.”

You may want to set your machine for memory reception if you receive faxes containing confidential information.

When Are Faxes Received to Memory?

Your machine receives messages into memory if

• you set (program) the machine to receive messages to memory
  • the machine runs out of paper
  • the machine runs out of toner

When Are Memory Messages Printed?

When messages are received into memory, they will print when

• paper is replaced, if the machine ran out of paper
• you request them, if the machine is set to receive messages to memory
• when the machine is switched from Memory Reception Mode to Auto Receive Mode

Memory Message Limitations

The amount of memory installed in your machine determines how many messages may be stored.

You always know how much memory is available to you.

The amount of available memory is shown on the display panel. This amount varies, depending on what has already been entered into memory.

A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage.

Typical memory-backup time with a fully charged battery is 72 hours.

If data is in memory when power is restored, the machine continues operations from the point when power was lost.

If the data in memory is lost when power is restored, the Power Outage Report prints.

Active Memory Files Report

This report provides a list of all messages stored in your machine's memory, including documents waiting for transmission and documents which have been received and not yet printed. Information provided on this report includes:

• The date and time at which the message was scanned into memory for transmission.
• The name or telephone number of the machine you were communicating with.
• The communication mode used for each transmission or reception.
• The number of pages.

Printing the Active Memory Files Report

1 Press Menu/Exit to enter the menu.
2 Press▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Print all the reports you want, then press Menu/Exit to return to standby mode.

Printing Messages Stored in Memory

1 Press Menu/Exit to enter Menu.
2 Press▲ to select Print from Memory. Press Enter.
3 Press ▼ to select Print Memory Msg. Press Enter.

! If a memory reception password has been set, enter the 4-digit password. Press Enter.

4 All data in memory is printed.
! If you switch to Auto Receive Mode (disabling Memory Reception Mode), all messages stored in memory are printed out.

Canceling Messages Stored in Memory

Erasing Messages Received in Memory Without Printing Them

1 Press Menu/Exit to enter Menu.
2 Press ▼ to select Print from Memory. Press Enter.
3 Press ▼ to select Print Memory Msg. Press Enter.
4 MSG. IN MEMORY, PRINTING displays.
5 To erase the message instead of printing it, press the Stop key.
6 The display shows PRINT MEMORY MSG. MEMORY CANCEL?
7 Press Enter to erase the message from your machine's memory.

Messages in Memory and Power Losses

A battery in your fax machine prevents the loss of data stored in memory at the time of a power outage.

Typical memory-backup time with a fully charged battery is 72 hours.

If data is in memory when power is restored, the machine continues operations from the point when power was lost.

If the data in memory is lost when power is restored, the Power Outage Report prints.

Power Outage Report

Use this report to determine which received messages you may have lost, and which transmissions you may have to resend.

Dual Access

Your fax machine's dual access feature allows you to load and prepare to transmit a document while it is receiving or sending another fax from memory. This feature increases your productivity and reduces the time you spend waiting for other operations to finish.

Dual Access applies

• while making a copy
• while sending a fax
  • while receiving a fax

What You Can Do While Making Copies

While your fax machine is making copies, you can:

1 Continue to receive faxes while copies are printing.

What You Can Do While Sending a Fax

After your fax machine has finished scanning a document into memory and while it is transmitting from memory, you can:

1 Make copies.
2 Load another document and prepare it for transmission.

You can continue to load documents as long as memory is available in your machine. When the first transmission is complete, the next fax you have loaded is automatically sent.

3 Enter the fax number before loading a document.

Why is this important?

Documents are placed FACE DOWN on the feeder of your machine.

If the only record of the fax number you are dialing is printed on the document being sent, it can be difficult to remember the number. Entering the number before loading the document allows you to see the number when keying. Once the number is entered, place the document (face down) on the feeder.

For situations 2 and 3, TX Prep Activated displays for
- 2-3 seconds. Do not attempt to load documents during this short time!

What You Can Do While Receiving a Fax

While your machine is receiving a fax, you can:

1 Load another document and prepare it for transmission. You can continue to load documents as long as memory is available in your machine. When the first transmission is complete, the next fax you have loaded is automatically sent.
2 Continue to receive faxes while earlier received messages are printing, if your machine is set to receive faxes into memory.
3 Enter the fax number before loading a document. Why is this important?

Documents are placed FACE DOWN on the feeder of your machine.

If the only record of the fax number you are dialing is printed on the document being sent, it can be difficult to remember the number. Entering the number before loading the document allows you to see the number when keying. Once the number is entered, place the document (face down) on the feeder.

! For situations 1 and 3, TX Prep Activated displays for 2-3 seconds. Do not attempt to load documents during this short time!

Making Copies

Your machine can be used as a convenience copy machine.

It can produce up to 99 copies at one time.

There are two copy stacker capacities.

• 250 sheets for face-down copies

• 10 sheets for face-up copies

Documents fed through the automatic document feeder print at 600 dpi.

Paper used for copying has two possible paper sources.

- paper tray

- manual paper feeder

To Make Copies

1 Load the document(s) in the document tray.

Line drawing of a printer with paper feed and paper sheet (no text or symbols)

2 Press Copy. The display shows Number of Copies.

3 If only one copy is required, wait. The machine begins copying.

4 To make multiple copies, enter the number of copies you want. Use the numeric keypad.

5 Press Copy again. The machine begins making copies.

Manual Paper Feeder

Use the manual paper feeder to make a copy on paper different from the paper loaded in the paper tray.

1 Load the document in the document tray.
2 Fold down the manual paper feeder tray.

Line drawing of a printer with internal compartments and a paper feed, showing no text or symbols

3 Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hold of the paper.

Line drawing of a hand pressing down on a sheet of paper from a machine (no text or symbols)

4 Press Copy.

! If you are making more than one copy, feed paper continuously one sheet at a time.

Face Up Stacking/Face Down Stacking

! If the lever is set for face up, faxing is disabled.

The machine can process copies in two ways.

• stacked with printed side up (Face Up) or
• stacked with print side down (Face Down)

The position of the lever determines how the copies are stacked. The lever is located on the side of the machine, above the power switch.

1 In the top position (1), copies exit the machine face down.
2 In the bottom position (2), copies exit face up.

You can use the "face up" position only when

• copying
  • using PC Print (MFP option)

Sending a Fax to Multiple Locations

Group vs. Broadcast

There are two ways to send one fax to multiple locations using one fax session.

• Group
• Broadcast

! Individual destination numbers included as part of either method may be saved (programmed) into your fax machine as One-Touch or 2- or 3-digit Speed Dial numbers. These saved (programmed) numbers must exist before sending a fax.

See "Programming Speed Dial Numbers."

Group Fax

A group fax is a fax sent to several locations.

A group fax is meant to be repeated.

The group is a collection of fax numbers to which you regularly or repeatedly send communications. This set of numbers is saved (programmed) into the machine.

! Individual destination numbers included as part of the group fax may be saved (programmed) into your fax machine as One-Touch or 2- or 3-digit Speed Dial numbers. The Group (a collection of individual destination numbers) can be saved.

Broadcast Fax

A broadcast fax is a fax sent to several locations.

A broadcast fax is a one-time event (not meant to be repeated).

The broadcast (a collection of destination numbers) is not saved (programmed) into the machine.

! Individual destination numbers included as part of the broadcast fax may be saved (programmed) into your fax machine as One-Touch or 2- or 3-digit Speed Dial numbers. The Broadcast (a collection of individual destination numbers) cannot be saved.

Group Faxing

What is a Group Fax?

If you often send a fax to many fixed locations, setting up these locations as a group will save time.

A group fax is a fax sent to several locations.

A group fax is meant to be repeated.

The group (a collection of destination numbers [where the fax is going to] IS saved (programmed) into the machine.

You can create up to 20 different groups of telephone numbers.

Each group may have a maximum of xxx locations.

where xxx =

140 (Model 5780)

230 (Model 5980)

Each group is listed by a group dial number.

Each group can be assigned a name (Group ID) for alphabetic searches.

Programming a Group

! The locations you use to create a group MUST BE programmed as One-Touch, 2-digit, or 3-digit Speed Dials before you create a group. Refer to "Programming Speed Dial Numbers."

Print the Group Directory Report before programming a Group. This report is a reference of group numbers already programmed. See “Reports, Group Directories.”

1 Press Menu/Exit to enter the Menu.
2 Press ▼ to select Location Program. Press Enter.
3 The cursor will be at Speed Dial. Press ▼ to select Group. Press Enter.
4 Input a group dial number (from 1-20). Press Enter.
5 Enter locations by pressing either a One-Touch key or the Speed Dial number. Press Enter. Continue until all locations are entered. Press Start.
6 Enter a Group ID (name). Press Enter.
7 Press Menu/Exit to return to standby mode.

Deleting Groups

! Print the Group Directory Report before deleting a Group. This report is a reference of group numbers already programmed. See “Reports.”

You can delete an entry in a group, several entries, or the entire group.

To delete an entry, perform the delete procedure for only that entry.

To delete several entries, perform the delete procedure for each entry you want to delete.

To delete a group, you must first delete all of the numbers assigned to the group. Repeat the delete procedure as many times as there are entries. When all entries are deleted, the group name is automatically deleted.

You DO NOT delete the assigned numbers from their Speed Dial locations. You DO DELETE the entries assigned to the group.

1 Press Menu/Exit to enter the Menu.
2 Press ▼ to select Location Program. Press Enter.
3 The cursor will be at Speed Dial. Press ▼ to select Group. Press Enter.
4 Input a group dial number (from 1-20). Press Enter.
5 At Select Locations(s). Press Enter.
6 Press ▼ or ▲ to select the entry you want to delete. Press Clear or Enter. The entry information displays.
7 Press Clear. The entry is now deleted from group.
8 To delete the group, repeat steps 6 and 7 for all entries in the group you want to delete.
9 Press Menu/Exit to return to standby mode.

Sending a Fax to a Group

1 Load your documents.
2 Press the Menu / Exit key.
3 The display will show:

MENU

1>GROUP TX
2 DELAYED TX
3 DELAYED BATCH TX

4 Press the Enter key.
5 A list of groups will be displayed.

6 You may select one group or multiple groups.

There are three ways to find a group.

scrolling

by name

by number

For more information, refer to "Sending a Fax to

Multiple Locations, Sending a Fax to a Group, Finding a Group."

7 Press the Start key.

Finding a Group

Scrolling

Press ▼ or ▲ to scroll the group you want to send to.

If you are sending to one group, press the Enter key. or

If you are sending to multiple groups, scroll through the list and select each group you want to send to. An * will appear in front of each group that has been selected. When you have selected all of the groups, press the Enter key.

By Name

Press the Speed Dial Search key.

Input the first character of the Group ID.

The group name will appear on the display.

By Number

Press the Speed Dial Search key.

Press the # key, and enter xx (xx is the number for the group).

Press the Enter key.

The group name will appear on the display.

To confirm, press the Enter key.

Finding a Group Name

You can find a group name by using the

- Group Directory Report

- Speed Dial/Search

If you do not know the name of the group

• use the Group Directory Report

or

- Press Speed Dial/Search key twice. Then scroll through the list.

If you know the name of the group, press the Speed Dial/Search key, enter the first letter of the name of the group, and scroll through the list.

Group Directory Report

This report is a reference of group numbers already programmed. See “Reports.”

Using Speed Dial/Search

The Speed Dial/Search key allows you to access an alphabetical list of the Speed Dial and Group names programmed into your machine.

To search, press the Speed Dial/Search key.

If you know the name of the group, use the first letter of the name of the group to search.

If you do not know the name of the group, press the Speed Dial/Search key.

! All searches are done by the first character entered for the location name.

Remember this when programming the name.

1 Press the Speed Dial/Search key. The display will show ENTER 1-ST CHAR.

2 Using the One-Touch key, enter the first letter of the name of the location you want to transmit to.

3 Repeatedly press ▼ to scroll through the list of location IDs beginning with that letter.

This list is an alphabetical list of ALL Speed Dials and Groups programmed into the machine.

Groups are indicated by a # before the name.

4 When the correct location is found, press the Start key to begin faxing.

graph TD
    A["SPEED DIAL SEARCH"] --> B["Input first character"]
    B --> C["△ or ▽"]
    C --> D["ENTER"]

Broadcasting

What is a Broadcast Fax?

A broadcast fax is a fax sent to several locations.

A broadcast fax is a one-time event (not meant to be repeated).

The broadcast, a collection of destination numbers [where the fax is going to], IS NOT saved (programmed) into the machine.

! The locations you use during a broadcast CAN BE programmed as One-Touch, 2-digit, or 3-digit Speed Dials before you create a broadcast. Refer to "Programming Speed Dial Numbers."

Sending a Broadcast Fax

1 Load the document.
2 Enter the programmed location. Use a One-Touch key, 2- or 3-Digit Speed Dial, Group Directory, or enter a number on the numeric keypad.
3 Press Enter.
4 Repeat Steps 2 and 3 until all locations for the broadcast are input.

For more information, refer to the Notes, below.

To delete a location from the broadcast, refer to the following section, “Deleting a Location from a Broadcast Fax.”

5 At this point, you have three options.

Press Enter to display the locations for the broadcast.

Press Enter twice to print the locations for the broadcast.

Press Start to begin faxing.

! Notes • If A

If Auto Start is set to ON (default setting) you will have 2 seconds between steps 2 and 3 (if using a Speed Dial and only after the first entry) to input the next location before machine begins dialing. To change this, set Auto Start (User Function #42) to OFF.

Deleting a Location from a Broadcast Fax

To delete a location from a broadcast fax (after Step 4 of the previous section, “Sending a Broadcast Fax”), follow these steps.

1 Press Enter.
2 Press ▼.
3 Press Enter.
4 Press ▼ or ▲ to move the cursor to the location name.
5 Press Enter or Clear.
6 Press Clear.

The location is deleted from the broadcast.

Advanced Operations

The advanced operations are:

• Delayed Faxing Delayed Fax Transmission Delayed Batch Transmission

• Priority Transmissions
  • Confidential Faxes

• Call Forwarding

• Relay Faxing
• Polling Transmission (sending documents requested by another fax machine)

Delayed Fax vs. Delayed Batch

A delayed fax transmission is one fax sent to one location, group, or broadcast, at a time and date specified by you.

A delayed batch transmission is a little more complicated.

In a delayed batch transmission, faxes to a single location are not sent until a specified time. The faxes are sent at the same time every day.

Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Your machine can be programmed to hold all documents being sent to a fax number (salesperson) until a time you specify. When it is the specified time, all held documents are sent to the number.

The numbers programmed into One-Touch Keys 31 through 40 are used for delayed batch transmissions.

Delayed Batch Transmissions can ONLY use One Touch

- Keys 31 through 40.

Delayed Faxing

What is Delayed Faxing?

Delayed Faxing allows you to send documents at a specified time and date. It frees you from having to manually start the transmission. You can scan the document and store the data in memory. The fax machine can send documents at different specified times (sessions). You can program a delayed transmission to occur at any time over the next three days.

The number of delayed transmission sessions varies according to the model of your fax machine.

Your fax machine can be programmed for up to xx sessions.

where xx =

20 (Model 5780)

30 (Model 5980)

Use the 24-hour format to enter times.

For example, 0800 is 8:00 AM, 2000 is 8:00 PM.

Sending a Delayed Fax

1 Load the document(s).
2 Press Menu/Exit to enter Menu.
3 Press ▼ or ▲ to access Delayed TX. Then press Enter.
4 Press ▼ or ▲ to move between date and time settings, and ▶ or ◀ to move between columns.
5 Input the desired date and time using the numeric keypad. Press Enter.

Enter times following the 24-hour format. For example, 0800 is 8:00AM, 2000 is 8:00PM.

6 Delayed TX shows Select Location(s) on the display.
7 Enter the desired location using either Speed Dial numbers or the numeric keypad.

8 Press Start. The machine scans the document(s) into memory, and waits until the programmed time to begin transmission.
9 Above process can be repeated for up to xx times (sessions) when memory is available.

where xx =

20 (Model 5780)

30 (Model 5980)

Canceling Delayed Transmissions

To cancel a delayed transmission before it is sent:

1 Press Stop.

2 The display shows Communication Cancel.

3 The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine.

4 Press ▼ or ▲ to select transmission to cancel. Press Enter.

5 The Location ID and Tel. No. of the selected transmission will display. After confirmation, press Clear.

6 Selected transmission will be canceled.

7 For a delayed transmission from the document tray, press Stop again to remove the document.

8 Press Menu/Exit to return to standby mode.

Delayed Batch Transmission

In a delayed batch transmission, all faxes to a single location are held until a specified time. The specified time is a daily event (the faxes are sent at the same time every day).

Imagine that your fax machine is located in the main office, and you send faxes to your sales force. Your machine can be programmed to hold all documents being sent to a fax number (salesperson) until a time you specify. When it is the specified time, all held documents are sent to the number.

Locations must be programmed into Speed Dial (One-Touch) numbers 31-40.

To perform a delayed batch transmission, you must

• program the delayed batch destination number (One-Touch numbers 31-40).
• set the batch TX time function
• send a fax as part of a delayed batch transmission

Program the Delayed Batch Destination Number

The destination number of the location receiving the Delayed Batch Transmission (where you are sending to) must be assigned to a One-Touch Speed Dial.

You must use one of the One-Touch Keys 31 through 40.

Refer to "Programming Speed Dial Numbers."

Setting the Batch TX Time Function

Locations used for Delayed Batch Transmission
- must be programmed into
Speed Dial numbers 31 through 40
before the Batch TX Time may be set.

1 Press Menu/Exit to enter the menu.
2 Press ▼ to select Location Program. Press Enter.
3 Press ▼ to select Batch TX Time. Press Enter.
4 Enter the Speed Dial number of the desired location.
Use the numeric keypad to enter the number.
Press Enter.
5 When prompted, enter the desired time.
Press Enter.
Use the 24-hour format to enter times.
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.
Remember that delayed batch transmissions are sent at the same time every day!
6 Press Menu/Exit to exit.

Send a Fax as Part of a Delayed Batch

1 Load the document(s).
2 Press Menu/Exit key to enter the menu.
3 Press ▼ to select Delayed Batch TX. Press Enter.
4 Enter the Speed Dial number of the desired location using the assigned One Touch key or the numeric keypad. Press Enter.

Locations used for Delayed Batch Transmission must
- be programmed into Speed Dial numbers 31 through 40.
5 Location and transmission time set displays. Press Start.
6 The machine scans the document(s) into memory, and waits until the programmed time to begin transmission.
7 Repeat above steps 1-7 to prepare multiple sessions.

Use the 24-hour format to enter times.
For example, 0800 is 8:00 AM, 2000 is 8:00 PM.

The amount of available memory determines how many batch transmissions you may set. Once memory is filled, no more sessions will be accepted.

Canceling Delayed Batch Transmissions

To cancel a delayed transmission before it is sent:

1 Press Stop.
2 The display shows Cancel Communication.
3 The display shows Location ID or Tel. No. of the delayed transmissions currently programmed in the machine.
4 Press ▼ or ▲ to select transmission to cancel. Press Enter.
5 The Location ID and Tel. No. of the selected transmission will display. After confirmation, press Clear.
6 The selected transmission will be canceled.
7 Press Menu/Exit to return to standby mode.

Priority Transmission

When you need to send a document immediately, use priority transmission.

With priority transmission, your urgent fax is processed before anything else.

A priority transmission document will be sent before

• any previously scanned documents
  • any received (incoming) documents

Sending a Priority TX

1 Load the document(s).
2 Press Menu/Exit to enter the menu.
3 Press ▼ to select Priority TX. Press Enter.
4 Input the desired location using a Speed Dial number or the numeric keypad.
5 Press the Start key.
6 The machine scans the document(s) into memory and assigns first priority for transmission.
7 If all memory is used, the display shows Memory Overflow, Send Scanned Pages?
8 To send scanned pages, press Enter.

Confidential Faxes

Facsimile machines are often located in open areas where anyone can look through the messages received. The confidential fax feature controls access to faxes.

A confidential fax is a fax sent or received to the secured memory of a machine. This secured memory is called a personal mailbox (or sub-address number).

Your machine can send and receive confidential faxes.

Confidential faxes require that:

1 Both communicating machines (the machine being sent from [sender] and the machine being sent to [receiver]) support compatible confidential fax standards, i.e.

both machines are OKIFAX (or compatible) products

or

both machines are equipped with a sub-address function

2 Confidential mailbox addresses be shared

On your machine, the address is the number (1 to 16) of the confidential mailbox.

Confidential Faxes may be

• Sent
• Received
• Programmed (Mailboxes)
• Printed

! Be sure to record both the address and password of each confidential mailbox. Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance.

Programming Personal (Confidential) Mailboxes

Speed access no. 04.

A personal (confidential) mailbox (or sub-address number) is the secured memory of a machine.

An address and password are used to access the personal mailbox. For your machine, the address is the number (1 to 16) of the mailbox.

Your machine can be programmed to manage 16 personal mailboxes.

When set up, each mailbox is opened as a Confidential Mailbox, Bulletin Polling Mailbox, or Relay Broadcast Mailbox.

Messages stored in a mailbox cannot be printed until the correct password is entered.

The Mailboxes (numbers 1 to 16) are used for Personal

(Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions.

Print the Personal Box List to see which mailboxes are

available. Refer to "Reports, Box Information."

Creating a Personal (Confidential) Mailbox

1 Press Menu/Exit to enter the Menu.
2 Input speed access number 04, wait.
3 Enter the personal box number (1-16). Press Enter. This is the address.
4 Press ▼ or ▲ to select Confidential. Press Enter.
5 Input a 4-digit numeric password (0000-9999). Press Enter.
6 Repeat steps 3-5 until the desired number of confidential mailboxes is created (up to 16).
7 Press Menu/Exit to return to standby mode.

Changing a Password

Speed access no. 04.

! A mailbox must be empty before it can be modified or closed.

To change a password:

1 Press Menu/Exit to enter Menu.
2 Input speed access no. 04. Wait.
3 Enter the number of the personal mailbox to be modified. Press Enter.
4 Press Enter to select Password Change.
5 Input the existing (old) 4-digit numeric password. Press Enter.
6 Input the new 4-digit numeric password. Press Enter.
7 Press Menu/Exit to return to standby mode.

! If the message Invalid Operation is displayed, the mailbox selected contains one or more messages. The mailbox must be empty before a change can be made.
! Be sure to record both the address and password of each confidential mailbox. Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance.

Closing a Mailbox

Speed access no. 04.

A mailbox must be empty before it can be closed.

To close a mailbox:

1 Press Menu/Exit to enter Menu.
2 Input speed access no. 04. Wait.
3 Enter the number of the personal mailbox you are working with. Press Enter.
4 Press ▼ or ▲ to select Close. Press Enter.
5 At Close Box?, press Enter.
6 At Password, enter the 4-digit numeric password. Press Enter.
7 Press Menu/Exit to return to standby mode.

If the message Invalid Operation is displayed, the
- mailbox selected contains one or more messages. The mailbox must be empty before a change can be made.

Sending Confidential Faxes

When a confidential fax is sent, it is received to a personal mailbox (or sub-address number).

The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox.

Your machine can send messages to up to 16 designated mailboxes in remote machines.

! You cannot access a mailbox without the address and password.

To send a fax to a mailbox, you must know the address of the mailbox. For your machine, the address is the number (1 to 16) of the mailbox.

To send a confidential fax:

You must know the address of the confidential mailbox you are sending to.

1 Load the document(s).

2 Press Menu/Exit to enter the menu.

3 Press ▼ to select Confidential TX. Press Enter.

4 Use the numeric keypad to enter the address of the confidential mailbox (up to 20 characters). Press Enter.

5 Use a Speed Dial number or the numeric keypad to enter the desired location.

6 Press Start.

Receiving Confidential Faxes

A confidential fax is received to a personal mailbox (or sub-address number).

The personal mailbox (or sub-address number) is the secured memory of a machine. An address and password are used to access the personal mailbox.

Your machine can receive confidential faxes from

• OKIFAX (or compatible) machines or
  • machines with a sub-address function

When you receive a confidential fax, it is stored in memory. It will not print until the proper password is entered.

! If you wish to receive confidential faxes, you must provide your confidential mailbox address to the people sending you faxes. For your machine, the address is the number (1 to 16) of the mailbox.

You cannot access a mailbox without the address and password.

A confidential fax is stored in memory and will not print until the proper password is entered.

Be sure to record both the address and password of each confidential mailbox. Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance.

Knowing You've Received a Confidential Fax

Confidential Reception Report

Every time your machine receives a confidential fax, the Confidential Reception Report prints. This report lists the mailbox number(s) that received faxes.

Printing Confidential Faxes

You must know the address and password of the confidential mailbox you wish to print from. The Confidential Reception Report has the mailbox address.

1 Press Menu/Exit to enter Menu.
2 Press to ▲ selectPrint from Memory. Press Enter:
3 Press ▼ to select Print Personal Box. Press Enter.
4 Enter the personal mailbox number (1-16) that is holding the message, press Enter.
5 Enter a 4-digit password for the mailbox. Press Enter.
6 The message prints, and the machine returns to standby.

Tip: If no message is stored in the personal mailbox, No Data in Memory displays.

Deleting Confidential Faxes

You must know the address and password of the confidential mailbox you wish to delete from. The Confidential Reception Report has the mailbox address.

1 Press Menu/Exit to enter Menu.
2 Press to ▲ select Print from Memory. Press Enter.
3 Press ▼ to select Print Personal Box. Press Enter.
4 Enter the personal mailbox number (1-16) that is holding the message. Press Enter.
5 Enter a 4-digit password for the mailbox. Press Enter.
6 When Box No. = XX (Conf) Printing displays, press Stop.
7 Print Personal Box Memory Cancel? displays.

Press Enter.

The fax is deleted and the machine returns to standby mode.

Call Forwarding

Your fax machine can automatically forward incoming faxes to a predetermined number. This number may be up to 40 characters (0-9, *, #, +, Pause, Space) long.

To use forwarding, you must

1 set the forwarding number.
2 set the Auto Answer mode to FWD.

Set a Forwarding Number

1 Press Menu/Exit to enter the menu.
2 Press ▼ to select Location Program. Press Enter.
3 Press ▼ to select Forwarding No.. Press Enter.
4 Enter the telephone number. Press Enter.
5 Press Menu/Exit to return to standby mode.

Set the Auto Answer Mode to FWD

1 Press Menu/Exit to enter the menu.
2 Press ▼ to select Setup. Press Enter.
3 Press ▼ to select Machine Settings. Press Enter.
4 Press ▼ to select Auto Answer mode. Press Enter.
5 Press ▼ to select FWD. Press Enter.
6 Press Menu/Exit to return to standby mode.

Clear Forwarding Mode

1 Press Menu/Exit to enter the menu.
2 Press ▼ to select Setup. Press Enter.
3 Press ▼ to select Machine Settings. Press Enter.
4 Press ▼ to select Auto Answer mode. Press Enter.
5 Press ▼ to select Fax: Auto Receive Mode. Press Enter.
6 Press Menu/Exit to return to standby mode.
! Messages received while the machine was set to forward will still forward.

Forward on Paper/Toner Error

Your machine can provide a backup in case it runs out of toner or paper.

When a Paper/Toner Error forwarding number is programmed, and your machine runs out of paper or toner, any faxes received are forwarded to the programmed number.

Forward on Paper/Toner will not work if the machine is set for

• Forwarding Mode (FWD)
• Manual Receive Mode (TEL)
• Memory Reception Mode (MEM)

Setting a Paper/Toner Error Forwarding Number

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Location Program. Press Enter.
3 Press ▼ to select Forward on P-ERR. Press Enter.
4 Enter the telephone number (up to 40 characters (0-9, *, #, +, Pause, Hyphen, Space). Press Enter.
5 Press Menu/Exit to return to standby mode.

! Polled or confidential faxes cannot be forwarded.

Backup File TX

General Information

Backup File TX is User Function Setting 33.

This feature lets you set up your machine automatically send a copy of every fax it sends or receives to a predetermined number.

To use this feature, you need to

• activate it
• set a four-digit password
  • program the number of the backup recipient
  The backup recipient is the fax machine to which copies of your correspondence are sent.

You must enter the password in order to change the
- location of the backup recipient, turn the feature off, or change the password.

Activate Backup File TX /Set the Password

Follow this procedure to Activate the Backup File TX and to set the password.

1 Press Menu/Exit to enter the Menu.
2 Using the numeric keypad, enter 33.

The display shows BACKUP FILE TX.

3 Using the numeric keypad, enter a four-digit password. Be sure to write down the password and keep it in a safe place.

Press Enter.

4 Press ▼ (SHIFT DOWN) to select ON.

Press Enter.

You must enter the password in order to change the
- location of the backup recipient, turn the feature off, or change the password.

Program Backup Recipient

The backup recipient is the fax machine to which copies of your correspondence are sent.

Follow this procedure to program the Backup Recipient's fax machine number.

1 Press Menu/Exit to enter the Menu.
2 Press ▼ (SHIFT DOWN) to move to LOCATION PROGRAM.
Press Enter.

3 With SPEED DIAL selected, press Enter.

4 Using the numeric keypad, enter 40.

Press Enter.

5 Enter the password you set for the backup file feature.

Press Enter.

6 Program the fax number and location information for the backup recipient.

Program it as you would for any speed dial.

Refer to "Programming Speed Dial Numbers".

7 Press Menu/Exit to return to standby mode.

You must enter the password in order to change the location of the backup recipient, turn the feature off, or change the password.

Relay Faxing

What is an example of Relay Faxing? Imagine that you need to send a fax to a number of locations in another area code. With Relay Faxing, you (the relay initiating station) send one fax (transmission) long distance to another machine (the relay key station [hub]). The relay key station (hub) then sends the fax to all of the other machines/locations in the area code, at local rates.

Relay faxing allows one machine to send a document to another machine, which then forwards the document to a number of other locations. Two different machines are involved in transmitting a relay fax: the relay initiating station and the relay key station (hub).

The OKIFAX 5780 machine can function as an initiating station.

The OKIFAX 5980 machine can function as an initiating station and a relay key station (hub).

The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report.

! The relay initiating station and the relay key station (hub) must coordinate efforts before a relay fax can be sent.
! Relay Faxing is different from group faxing. In Group Faxing, a fax is sent to a preprogrammed group of locations directly from the fax machine.
At this writing, the OKIFAX 2600, OKIFAX 5750/5950 Series, and OKIFAX 5980 are the only OKIFAX machines that can function as relay key stations (hubs).
! If you cannot access Relay Fax features, contact your service dealer. A Service Function setting (Technical Function 36) may require adjustment.
All machines involved in a Relay Fax should be set to Auto Receive mode. See “Setting Basic Features, Setting the Answering Mode.”

Using Your Machine as a Relay Initiating Station

Your machine can act as the relay initiating station, which starts the relay broadcast by sending the original documents.

Before you program your machine to initiate a relay broadcast, you must have the information listed below.

• Relay Password
• Relay Group Numbers
  • Relay Key Station (Hub) number
• Contact number for Relay Broadcast Report

Get the relay password, the relay group numbers, and the relay key station (hub) number from the relay key station (hub) operator.

The contact number for the relay broadcast report is the number of the relay initiating station, programmed to a special location and in the format used by the relay key station (hub).

Relay Password

This is the 4-digit relay password that is programmed into the relay key station (hub).

Relay Group Numbers

These 2-digit numbers are the numbers of groups of locations programmed into the relay key station (hub).

Relay Key Station (Hub)

The relay key station (hub) is the fax unit that receives the original fax message and then automatically relays or broadcasts the message to other remote fax machines.

For this feature to be available, the relay key station (hub) must be an OKIFAX 2600, OKIFAX 5750/5950 Series, or an OKIFAX 5980 fax machine.

Contact Number for Relay Broadcast Report

The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report.

To receive the report, the telephone number of the relay initiating station must be programmed into the specified Relay Report Number location. The telephone number of the relay initiating station is called the Relay Report Number.

This number is set in the relay initiating station.

Be sure to program the number in the format the relay
● key station uses for dialing. For example, be sure to include the access digit, if required.

Programming the Relay Report Number

1 Press Menu/Exit to enter the menu.
2 Press ▼ to select Location Program. Press Enter.
3 Press ▼ to select Relay Report No.. Press Enter.
4 Enter the telephone number of the desired location using the numeric keypad (40 characters max.). Press Enter.
5 Press Menu/Exit to return to standby mode.

Relay Broadcast Report

The relay key station (hub) can send a confirmation report to the relay initiating station when the relay fax session is complete.

This confirmation report is called the Relay Broadcast Report.

To receive the report, the telephone number of the relay initiating station must be programmed into the specified Relay Report Number location. This number is programmed into the relay initiating station.

Be sure to program the number in the format the relay
● key station uses for dialing. For example, be sure to include the access digit, if required.

The Relay Broadcast Report shows:

• the page count of the original fax
- the total time spent to communicate with all destination machines
- the location identification of each destination machine the relay key station (hub) communicated with during the relay fax session
- the page count of each fax sent to each destination machine
• the results of each destination fax session

Initiating a Relay Broadcast

1 Load the document(s).
2 Press Menu/Exit to enter Menu.
3 Press ▼ to select Relay Initiate TX. Press Enter.
4 Enter the password (4-digit number) of key relay station. Press Enter.
5 Enter two-digit numbers of remote stations. Press Enter.
6 Enter the desired location using the Speed Dial number or numeric keypad. Press Start.
7 The machine will scan the document(s) into memory and begin faxing to the key relay station.
8 If all memory is used, the display will show Memory Overflow, Send Scanned Pages?
9 To send scanned pages, press Enter.

Using Your Machine as a Relay Key Station (Hub)

OKIFAX 5980 only!

Your machine can act as the relay key station (hub), which receives the original document from the relay initiating station and then forwards the document to the destination machines.

Your machine can send a confirmation report to the relay initiating station when the relay fax session is complete. This confirmation report is called the Relay Broadcast Report.

Before you use your machine as a relay key station (hub), you must:

• program the number(s) of the destination machine(s) into your machine
• create a group or groups of the destination machine numbers
• create a relay password for your machine
• determine if you want to print the relay fax when it arrives at your machine

Be sure to record your relay password. Keep the record
- in a safe place. If you forget the password, you will need to contact a Service Dealer for assistance.

Program the Destination Numbers

Collect the contact numbers for the destination machines to which you will forward the relay fax.

Each number must be programmed into your machine as a Speed Dial.

See "Programming Speed Dial Numbers."

Create the Destination Group(s)

The Speed Dial numbers of the contact numbers (of the destination machines) must be programmed as a group or groups in your machine.

See "Sending a Fax to Multiple Locations, Group Faxing."

You must provide the two-digit group number(s) to the relay initiating station.

Create the Relay Broadcast Mailbox (includes Relay Password)

! The Mailboxes (numbers 1 to 16) are used for Personal (Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions.

! Print the Personal Box List to see which mailboxes are available. Refer to “Reports, Box Information.”

To create the Relay Broadcast Mailbox (which includes creating the Relay Password)

1 Press Menu/Exit to enter the Menu.
2 Input speed access number 04, wait.
3 Enter the personal box number (1-16). Press Enter. This is the address.
4 Press ▼ or ▲ to select Relay Broadcast. Press Enter.
5 Input a 4-digit numeric password (0000-9999). Press Enter.
This password is the Relay Password. You must provide this password to the relay initiating station.
6 The display shows

RELAY B.C. ENTRY: 0

SELECT LOCATION(S)

PRESS START TO SET

ENTER TO CONFIRM

7 Press the appropriate Speed Dial key(s) for the desired contact numbers.

The display alternates between

the Step 6 display

and

[Speed Dial Key Information]

ENTER WHEN DONE

8 When all locations (contact numbers) are selected, press Start.
9 You can program another Relay Broadcast Mailbox (Steps 3-9) or

Press Menu/Exit to return to standby mode.

Relay Entry Report

Your machine can print a report of the locations programmed in a Relay Broadcast Mailbox.

This report is called the Relay Entry Report.

To print the Relay Entry Report, you must know the number (01 to 16) of the Relay Broadcast Mailbox.

The Relay Entry Report shows:

• date and time the report was printed
- the box number
- the description (Location ID) of each location (contact number) programmed in the relay broadcast.

Status of Relay Broadcast Report

Your machine [relay key station (hub)] can send a confirmation report to the relay initiating station when the relay fax session is complete.

This confirmation report is called the Relay Broadcast Report.

For your machine to send the report, the telephone number of the relay initiating station must be programmed into the Relay Report Number location. This number is programmed into the relay initiating station.

Be sure to program the number in the format the relay
● key station uses for dialing. For example, be sure to include the access digit, if required.

The Relay Broadcast Report shows:

• the page count of the original fax
- the total time spent to communicate with all destination machines
- the location identification of each destination machine the relay key station (hub) communicated with during the relay fax session
- the page count of each fax sent to each destination machine
• the results of each destination fax session

Printing the Relay Fax at the Hub

If you set Speed Access 28, Relay Print to ON, your machine will print any relay fax it receives from a relay initiating station.

To change the setting of Relay Print (Speed Access 28):

1 Press Menu/Exit to enter the menu.
2 Input speed access number 28.
3 Press ▼ or ▲ to select ON, press Enter.
4 Press Menu/Exit to return to standby mode.

Sending Documents Requested by Another Fax Machine (Polling Transmission)

Sometimes it is useful to simply load your documents into your fax machine and set it to wait for the receiving fax machine to call and collect them. This is called setting your fax machine to be polled, or polling transmission. Your machine holds data in memory until transmission occurs.

An example of polling transmission is a hospital pharmacy facsimile contacting each unit's facsimile (Pediatrics, Cardiology, Critical Care, etc.) for prescription orders. Staff can load the prescription orders into the unit facsimile machine. The pharmacy facsimile contacts each unit facsimile and requests the orders.

There are three types of polling transmission.

• Feeder (Document Tray) Polling
• Memory Polling
  • Fax on Demand (Memory Polling [Bulletin])

Explanation of Polling Transmission Types

Feeder (Document Tray) Polling

In Feeder (Document Tray) Polling, you place the document to be polled in the document tray. A remote machine will then call and collect (poll) the document.

! If you use feeder (document tray) polling, remember that the document remains in the machine until the unit is polled.

Only one remote fax can poll your machine if feeder (document tray) polling is used.

Only the document placed in the feeder (document tray) can be polled.

Feeder (Document Tray) Polling is a one-time occurrence. It can only be repeated by re-loading the document.

Memory Polling

Memory Polling is very similar to Feeder (Document Tray) Polling. The difference is that the document is saved to memory, instead of occupying the feeder (document tray).

In Memory Polling, the document is saved to general memory, not a specific mailbox. When a document to be polled is saved to a mailbox, you are performing Memory Polling (Bulletin), not Memory Polling.

! Only one remote fax can poll your machine if memory polling is used.

Only the document saved in memory can be polled.

Memory Polling is a one-time occurrence. It can only be repeated by re-loading the document and saving it to memory.

Memory Polling (Bulletin)

In Memory Polling (Bulletin), the document to be polled is saved to a Personal (Confidential) Mailbox.

Several remote machines can contact your machine and request the document.

You may also load several documents.

Memory Polling (Bulletin) allows for repeat polls. The remote machines can contact your machine and have the document(s) sent again and again.

Memory Polling (Bulletin) allows you to use your machine as a fax-back system.

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions.
! Print the Personal Box List to see which mailboxes are available. Refer to “Reports, Box Information.”
! Print Memory Polling (Bulletin) allows any number of remote machines to contact your machine. The remote machines can retrieve the document as many times as needed.
! Memory Polling (Bulletin) is designed to be repeated, by multiple remote machines.

Feeder (Document Tray) Polling

During Feeder (Document Tray) Polling, remote machines request (poll) documents placed in the feeder (document tray).

To set document tray polling:

1 Press Menu/Exit to enter the menu.
2 Press ▲ to select Polling TX/RX.
3 Press Enter to select Polling TX.
4 Press ▼ to select Feeder Poll. Press Enter.
5 Load the document(s).
6 Display shows Waiting to be Polled.

! If you use feeder (document tray) polling, remember that the document remains in the machine until the unit is polled.

Only one remote fax can poll your machine if feeder (document tray) polling is used.

Only the document placed in the feeder (document tray) can be polled.

Feeder (Document Tray) Polling is a one-time occurrence. It can only be repeated by re-loading the document.

Memory Polling

During Memory Polling, remote machines contact your machine and request (poll) data directly from memory.

Setting Memory Polling

1 Press Menu/Exit to enter the menu.
2 Press ▲ to select Polling TX/RX.
3 Press Enter to select Polling TX.
4 Press ▼ to select Memory Poll. Press Enter.
5 Load the document(s).
6 Document(s) are scanned and stored in memory, and display shows Waiting to be Polled.

! Only one remote fax can poll your machine if memory polling is used.

Only the document saved in memory can be polled.

Memory Polling is a one-time occurrence. It can only be repeated by re-loading the document and saving it to memory.

Memory Polling (Bulletin)

During Memory Polling (Bulletin), remote machine(s) contact your fax machine and request (poll) documents. The documents are stored in specified personal mailboxes. The remote machine(s) continue the request(s) until all stored documents in the specified mailboxes have been retrieved.

To use bulletin polling, you must

1 Create Personal (Bulletin Polling) Mailboxes.
2 Provide the Personal (Bulletin Polling) Mailbox address (number) to the machine requesting documents. For your machine, the address is the number (1 to 16) of the mailbox.

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions.

Print the Personal Box List to see which mailboxes are
available. Refer to "Reports, Box Information."
Memory Polling (Bulletin) allows any number of remote
- machines to contact your machine. The remote machines can retrieve the document as many times as needed.
Memory Polling (Bulletin) is designed to be repeated,
• by multiple remote machines.

Create a Polling Mailbox

1 Press Menu/Exit key to enter Menu.
2 Input speed access no. 04. Wait.
3 Enter the personal box number (1-16). Press Enter.
4 Press ▼ or ▲ to select Bulletin Polling. Press Enter.
5 Repeat steps 3 and 4 until the desired number of bulletin polling mailboxes has been created (up to 16).
6 Press Menu/Exit to return to standby mode.

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions.
Print the Personal Box List to see which mailboxes are
● available. Refer to “Reports, Box Information.”

Set Bulletin Polling

1 Press Menu/Exit to enter the menu.
2 Press ▲ to select Polling TX/RX. Press Enter.
3 Press Enter to select Polling TX.
4 Press Enter to select Bulletin Poll (Box).
5 Input personal mailbox numbers (1-16). Press Enter after inputting each mailbox number.
6 When finished inputting mailbox numbers, load the document(s).
7 The document(s) will be scanned and stored in memory. Bulletin Msg. in Mem displays.

The Mailboxes (numbers 1 to 16) are used for Personal
(Confidential) Mailboxes, Memory Polling (Bulletin), and Relay Broadcasting. If you are using these features, remember that the total number of available mailboxes is shared by these functions.
Print the Personal Box List to see which mailboxes are
● available. Refer to "Reports, Box Information."

Printing Polling Documents in Memory

1 Press Menu/Exit to enter the menu.
2 Press ▲ to select Print from Memory. Press Enter.
3 Press ▼ to select Print Personal Box. Press Enter.
4 Enter the personal mailbox number (1-16) holding the document. Press Enter.
5 The message prints. Then, the machine returns to standby.

Tips:

1) If no message is stored in the personal mailbox, No Data in Memory displays.
2) If you want to delete a message without printing it, after inputting the mailbox number and pressing Enter, press the Stop key to stop the printing process. The message Print Personal Box Memory Cancel? displays. Press Enter and the fax will be deleted without printing.

Dialing Another Fax Machine to Request Documents (Polling Reception)

Your machine can contact a remote fax machine and request documents from it. This is called polling or polling reception.

Your machine can poll only one machine at a time.

1 Press Menu/Exit to enter the menu.
2 Press ▲ to select Polling TX/RX. Press Enter.
3 Press ▼ to select Polling RX. Press Enter.
4 Enter the mailbox numbers. You may enter a maximum of 20 characters (0-9, space, *, #). Press Enter.
5 Enter the desired location using Speed Dial or the numeric keypad.
6 Press Start.

Printing Faxes Polled into Memory

Use this feature to

• print faxes you have polled from a remote machine
• print documents scanned into your machine for polling.

1 Press Menu/Exit to enter the menu.
2 Press ▲ to select Print from Memory.
3 Press ▼ to select Print Memory Poll. Press Enter:
4 Faxes stored in memory print. The machine returns to standby mode.

Cancelling Polled Faxes in Memory

1 Press Stop. Then press Enter.
2 Display shows Memory Poll Cancel?
3 Press Enter and Clear to cancel faxes stored in memory.
4 Machine returns to standby mode.

Customizing Features and Operations

Many of your fax machine's features and settings can be changed to suit your needs. This section lists the functions you can change to customize machine operations.

When you press the Help button, a Help List and Function List print. These lists are very helpful when you are moving through the multi-level structure of the menu.

Identifying Current Settings

The Configuration Report is a list of current settings.

Printing a Configuration Report

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ to select Configuration. Press Enter.
4 The report prints.

Changing Operation Functions

Before making changes, print the Configuration Report.

The Configuration Report is a list of current settings. It will help you identify the features and functions you want to change.

Printing a Configuration Report

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ to select Configuration. Press Enter.
4 The report prints.
5 Press Stop to cancel printing.

Changing Operation Functions

1 Press the Menu/Exit key to enter the menu.
2 Enter the speed access number of the operator function you want to change.
3 When the display shows the operator function you want, press ▼ or ▲ to select the setting. Then press
Enter
or
4 Press Menu/Exit to return to standby mode.

List of Operation Functions

Remote Diagnosis

Speed access no. 14.

The remote diagnostics feature allows service personnel to remotely dial and service the machine. This setting should remain OFF unless a service representative has asked you to turn it ON.

Available settings are ON and OFF.

The default setting is OFF.

Transmission (TX) Mode Default

Speed access no. 15.

When you enter speed access number 15, you move directly into the resolution settings.

This function sets the machine's default settings for original document condition and transmission scanning resolution (Type of Original and Resolution).

If you routinely send or receive faxes that require a different settings, use the Transmission (TX) Mode Default to change the settings to match your requirements.

During the programming sequence, the new default combination is shown on the display panel.

The default settings are standard (STD) and normal (Normal).

Memory Full Save

Speed access no. 17

With features like group dialing, dialing starts after an entire document or set of documents is read into memory.

Set to ON

A message displays when memory becomes full and an operator time out seems likely during the dialing process.

When set to ON, and memory fills up, all but the last scanned page can be sent to the specified location(s). The remaining page(s) can then be sent as a separate communication.

Set to OFF

Data not read into memory is deleted automatically.

Available settings are ON and OFF.

The default setting is OFF.

Instant Dial

Speed access no. 18

Set to ON

The document is scanned into memory and dialing starts immediately.

Memory must be available for this function to operate properly.

As long as memory is available, Instant Dial speeds communications. The connection to the remote location is confirmed and the document is transmitted faster.

Set to OFF

First, the machine confirms contact with the remote location. Then, the machine transmits by reading the document from the document tray (without scanning into memory).

Available settings are ON and OFF.

The default setting is ON.

Department Code

Speed access no.19

This function controls whether or not machine operation is restricted.

When set to ON (if Department ID and Department Codes have been programmed), users must enter a Department ID and password before being allowed access to the machine's functions.

When set to OFF, no password is required (even if department codes have been programmed).

Available settings are ON and OFF.

The default setting is OFF.

ECM Function

Speed access no. 20

The error correction mode (ECM) function is provided to improve communications in areas where telephone line conditions are very poor.

Available settings are ON and OFF.

The default setting is ON.

Sender ID

Speed access no. 23

This function determines if the Sender ID is to be printed on the transmitted fax.

When set to ON, the ID is included on the fax.

Available settings are ON and OFF.

The default setting is ON.

In the United States, FCC regulation states that fax machines must identify the sender and the telephone number of the sender on each page of every fax sent.

Pulse Dial Rate

! This setting can only be changed by an Authorized Service Technician.

Speed Access no. 46

If the machine is set to Dial Pulse, this function controls the rate of the dialing pulses (which vary by country).

Available settings are 10, 16 and 20 pps.

The default setting is MF (Modulated Frequencies).

See “Setting Basic Features, Dial and Incoming Call Parameter Settings.”

Pulse Make Ratio

! This setting can only be changed by an Authorized Service Technician.

Speed access no. 47

If the machine is set to Dial Pulse, this function controls the make rate of the dialing pulses.

Available settings are 33, 39 and 40%.

The default setting is 39.

Pulse Dial Type

! This setting can only be changed by an Authorized Service Technician.

Speed access no. 48

If the machine is set to Dial Pulse, this function controls the type of pulse dialing it uses. Types of pulse dialing vary by country.

Available settings are N, 10-N and N+1.

The default setting is N.

T/F Timer Prg.

Speed access no. 62

When set to T/F, the machine will automatically distinguish between incoming voice and fax communications. The T/F timer controls how long the machine waits for the call to be answered before switching to FAX mode.

Available settings are 20 and 35 seconds.

The default setting is 35.

CNG Count

Speed access no. 65

When set either in the T/F or TAD modes, the machine detects the type of signal (calling tone, CNG) sent from the remote location and initiates fax reception if required. This function sets the CNG detection number.

The available settings are 1-5 times (numeric keypad input).

The default setting is 1.

Ring Response

Speed access no. 66

This function controls how long the machine waits before answering an incoming call.

The available settings are I ring, 5, 10, 15 and 20 seconds.

The default setting is 1.

Distinctive Ring

Speed access no. 67

Some telephone carriers offer a service called Distinctive Ring. Distinctive Ring lets you have different numbers on one line, each with its own distinctive ring. You can then use one number exclusively as a fax number without the expense of a second line. Your local telephone carrier can provide you with more information about this service, which usually has an additional charge.

Available settings are:

OFF (not detected)

ON (detected)

SET (programmed)

The default setting is OFF.

You must have your local telephone carrier's Distinctive Ring service.
Your fax machine must be in FAX, MEM, or PC answer mode.
Other modes—TEL, TEL/FAX, or TAD—will override Distinctive Ring.
This feature may not work properly if you have a telephone other than a genuine Oki optional handset connected to your fax machine.

Setting Distinctive Ring

To set up your fax machine to recognize another ring pattern:

1 Press the Menu/Exit key to enter the menu.
2 Enter speed access number 67.
3 When the display shows the parameter you want, press ▼ or ▲ to select the setting. Press Enter.
4 Press Menu/Exit to return to standby mode.

Memory Password

Speed access no. 05

This is a 4-digit numeric password used when the machine is operating in the Memory Only Reception Mode (MEM).

When the machine is in this mode, and you don't know the password, you can't make changes or print memory data.

Only one memory password can be programmed in your machine.

Setting a Memory Password

1 Press Menu/Exit to enter menu.
2 Enter speed dial access no. 05. Wait.
3 Enter the 4-digit numeric password (0000-9999) using numeric keypad. Press Enter.
4 Press Menu/Exit to return to standby mode.

Be sure to record the password. Keep the record in a

- safe place. If you forget the password, you will need to contact a Service Dealer for assistance.

Cancelling a Registered Password

1 Press Menu/Exit to enter menu.
2 Enter speed dial access no. 05. Wait.
3 Enter 4-digit numeric password (0000-9999) using numeric keypad. Press Enter.
4 If the password matches the registered number, Password Close? displays. If numbers do not match, Invalid Password displays.
5 At Password Close, press Enter to confirm password cancellation.
6 Press Menu/Exit to return to standby mode.

Department Code

Speed access no. 06

This is a 4-digit numeric password that must be entered to use the machine when it is set in the Department Code mode.

Up to 99 Department Codes can be registered at one time.

The Department Code is also known as the Restricted Access ID.

! User Function 19 (Department Code) must be set to ON before the Department Code may be set.
! Be sure to record all Department Codes. Keep the record in a safe place. If you forget a Department Code, you will need to contact a Service Dealer for assistance.
! For a record of the Department Codes, print the Activity Report or the Message Confirmation Report.

Department codes are listed on each report in the column D.Code. Refer to "Reports."

To set a Department Code

User Function 19 (Department Code) must be set to ON
• before the Department Code may be set.

! Be sure to record the Department Code(s). Keep the record in a safe place. If you forget the Department Code, you will need to contact a Service Dealer for assistance.

1 Press Menu/Exit to enter menu.
2 Enter speed access no. 06. Wait.
3 Enter department number (1-99). Press Enter.
4 Input the 4-digit password (0000-9999) using the numeric keypad.
5 If the number is already registered, CLEAR/MODIFY displays.

6 Input another 4-digit password. Press Enter.

7 Repeat Steps 3-6 until all the department numbers you want to use have been registered.

8 Press Menu/Exit to return to standby mode.

To use a Department Code

Enter the 4-digit Department Code (password) at the prompt for Enter ID [xxxx].

To cancel a Department Code

1 Press Menu/Exit to enter menu.
2 Enter speed access no. 06. Wait.
3 Enter department number (1-99). Press Enter.
4 Select Clear.
5 Enter a 4-digit password (Department Code) using the numeric keypad. Press Enter.
6 If the password (Department Code) matches a registered password, ID Close displays. If the password (Department Code) does not match a registered password, Invalid ID displays.
7 At ID Close, press Enter to confirm the cancellation of the password (Department Code).
8 Press Menu/Exit to return to standby mode.

Service Function Settings

Service function settings affect the way a facsimile machine operates. If any of the following settings need to be changed, please contact the nearest OKIFAX dealer and request service.

Long Document Scanning/Transmission

(Long Doc. Scan)

Normally the machine will not scan documents longer than 356 millimeters (14 inches). With this function set to ON, the machine is capable of scanning and transmitting a document continuously for up to one hour or 1500 millimeters (61.75 inches) whichever comes first, before a logical jam occurs.

MDY/DMY

This setting controls how the machine displays and prints the date (mm/dd/yy or dd/mm/yy).

Time/Date Print

This setting controls if and how the time and date are printed on faxes transmitted by the machine. The machine can be set to print/not print time and date, print time and date at the top of the first page only, or print time and date at the top of every page.

TSI Print

When TSI Print is set to ON, the telephone number of the sending machine prints at the top of each page of the fax. The default setting is ON.

United States law requires that this information appear
• on every facsimile.

See "Setting Basic Features, Setting Your Fax Machine's ID."

Reports

Understanding Reports

Your machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print. For instructions on printing a report, see “Reports, Printing Reports” or “Reports, Report Name.”

Printing Reports

Printing a Message Confirmation Report

After transmission, press the Enter key once (with no documents loaded) to see a report confirming your transmission on your machines display.

To print the report, press the Enter key a second time.

Printing Other Reports

1 Press the Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

List of Reports

Printed from the Menu

• Activity Report
  • Active Mem. Files
• Broadcast Confirmation Report (MCF)
• Phone Directory
• Group Directory
• Configuration Report
• Function List
• Box Information Personal Box List Relay Broadcast Entry Report
• Protocol Dump

! Only Authorized Service Technicians will access the Protocol Dump, Log. Report, and G3 Log. Report.

Automatically Generated

• Message Confirmation Report
  • Power Outage Report
• Broadcast Entry Report
  • Confidential Reception Report

Activity Report

This report provides a record of your machine's last 50 communications.

Information provided on this report includes:

• The total amount of time your machine spent sending faxes and the total amount of time spent receiving faxes.
• The date, time and duration (S,R-TIME) of each transmission or reception.
• The name or telephone number of the fax machine you were communicating with (DISTANT STATION ID).
  • The communication mode used.
  • The number of pages.
• The result.
• Service codes.
• Department codes (D.CODE) when the Department Code Setting (Speed Access Number 6) is set to ON.

Printing the Activity Report

! The Activity Report automatically prints after your machine completes 50 communications.
1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Active Memory Files Report

This report provides a list of all messages stored in your machine's memory, including documents waiting for transmission and documents which have been received and not yet printed.

Information provided on this report includes:

• The date and time at which the message was scanned into memory for transmission.
• The name or telephone number of the machine you were communicating with
• The communication mode used for each transmission or reception.
• The number of pages.
• The result.
• Department codes (D.CODE) when the Department Code Setting (Speed Access Number 6) is set to ON.

Printing the Active Memory Files Report

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Broadcast Confirmation Report

Use this report to confirm the results of a multiple-location transmission ( broadcast). Information provided on this report includes:

• The date and time at which the broadcast started.
• The total amount of time used to complete the broadcast.
• For each location, the Location ID, the number of pages sent and the result of the communication.
• Department codes (D.CODE) when the Department Code Setting (Speed Access Number 6) is set to ON.

Printing the Broadcast Confirmation Report

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Telephone Directory

This report provides a complete listing of all of the telephone numbers programmed into your machine's Speed Dial numbers. The information includes:

• The Location ID and main fax number for each One-Touch key and 2- and 3-digit Speed Dial number.
• The alternate number (OR) for each One-Touch key.
• The parameter settings for each One-Touch key.

Printing the Telephone Directory

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Group Directory Report

This report provides a complete listing of all of the numbers programmed into a specific group. There is a separate report for each group. The information includes:

• Date and Time report was printed
  • ID of the machine generating the report
• Group Number
• Group Name
• Location IDs programmed into the Group

Printing the Group Directory

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Press ▼ or ▲ to select the desired group number. Press Enter.
5 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Configuration Report

The configuration report provides a list of the current operational settings of your machine. The information includes:

• The current User Function settings (except for One Touch Parameter settings, which appear in the telephone directory).
• Certain numbers currently programmed into your machine

Sender ID (ID=)

TSI/CSI (TEL NO.)

Forwarding No.

Forward on P-Err.

Relay Report No.

- Your machine's current dial parameter settings.

Printing the Configuration Report

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Function List

The Function List is a report of the structure of the menu for your product.

Use it as a reference while moving through the levels of the menu.

It is NOT a report of the current menu settings.

The Configuration Report provides a list of the current menu settings.

See "Reports, Configuration Report."

Printing the Function List

There are two ways to print the Function List.

Help

Report Print

Help

1 Press Help.

Report Print

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Box Information

Box Information has two reports:

• Personal Box List
• Relay Broadcast Entry Report OKIFAX 5980 only

Your machine has 16 available boxes, which are shared
- between several functions.

Refer to “Advanced Operations” for more information on Relay Faxing, Confidential Faxes, and Memory Polling (Bulletin).

Personal Box List

The Personal Box List is a status report for the 16 available mailboxes.

There are four options for each mailbox:

- Close

This indicates that the mailbox has not been programmed.

- Relay Broadcast

OKIFAX 5980 only

This indicates that the mailbox is programmed for a Relay Broadcast.

- Confidential

This indicates that the mailbox is programmed as a Confidential Mailbox.

- Bulletin Polling

This indicates that the box is programmed for Memory Polling (Bulletin).

Use the Personal Box List as a reference when working with Confidential Faxing, Bulletin Polling, or Relay Faxing.

Refer to "Advanced Operations" for more information
- on Relay Faxing, Confidential Faxes, and Memory Polling (Bulletin).

Printing the Personal Box List

1 Press Menu/Exit to enter the menu.
2 Press ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ until the report you want appears on the display. Press Enter.
4 Press ▼ or ▲ until Personal Box List is selected. Press Enter.
5 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Relay Entry Report

This report is only available on the OKIFAX 5980.

Your machine can print a report of the locations programmed in a Relay Broadcast Mailbox.

This report is called the Relay Entry Report.

To print the Relay Entry Report, you must know the number (01 to 16) of the Relay Broadcast Mailbox.

The Relay Entry Report shows:

• date and time the report was printed
- the box number
- the description (Location ID) of each location (contact number) programmed in the relay broadcast.

Printing the Relay Entry Report

1 Press Menu/Exit to enter the menu.
2 Press ▼ or ▲ to select Report Print. Press Enter.
3 Press ▼ or ▲ to select Box Information. Press Enter.
4 Press ▼ or ▲ until Relay Entry Report is selected. Press Enter.
5 Enter the number of the mailbox you want a report for. Press Enter.
6 Enter the Personal Box No. which is assigned for Relay Broadcast.
7 Print all the reports you want. Then, press Menu/Exit to return to standby mode.

Message Confirmation Report

This report provides information about your last single-location fax transmission or polling transmission. Information in this report includes:

• The date of the communication.
- The total amount of time your machine spent sending or receiving (S,R-TIME).
- The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID).
• The communication mode.
- The number of pages.
- The result.
- Service codes.
- Department codes (D.CODE) when the Department Code Setting (Speed Access Number 6) is set to ON.

! The Service Code 0000 on an MCF Report means that the fax communication was successful.

Printing the Message Confirmation Report

After transmission, press the Enter key once (with no documents loaded) to see a report confirming your transmission on your machine's display.

To print the report, press the Enter key again.

Message Confirmation Report Options

Message Confirmation Report (MCF) is a very convenient feature that is often used on a daily basis to ensure that faxes were sent or arrived at the proper destinations. Use the following functions to set MCF parameters.

MCF (Single-Loc)

Speed Access no. 70

Set to ON, an MCF automatically prints for single location transmissions.

Set to OFF, no report prints.

The default setting is OFF.

MCF (Multi-Loc)

Speed Access no. 71

Set to ON, single and multiple location transmission MCFs automatically print.

Set to OFF, no report prints.

The default setting is ON.

Image in MCF

Speed Access no. 72

Set to ON, the entire first page of the fax transmitted prints in the MCF.

Set to OFF, no image prints in the report.

The default setting is ON.

Err. Report (MCF)

Speed Access no. 73

Set to ON, an error report automatically prints if a fax communication is not successful.

Set to OFF, the report does not automatically print.

The default setting is ON.

! The Service Code 0000 on an MCF Report means that the fax communication was successful.

Power Outage Report

Your machine has a 72-hour built-in battery backup in the event of a power failure. If power is interrupted to your machine, delayed transmissions, messages received into memory or other communications may be disrupted. As soon as power to the machine is restored, your machine automatically prints a power outage report to alert you.

Broadcast Entry Report

Each time you program a multiple-location transmission (broadcast), you can print this report to confirm your entries. Information in this report includes:

• The Location ID of the One-Touch keys and 2- and 3-digit Speed Dial codes you have selected.
• Telephone numbers you have manually entered.

Confidential Reception Report

This report prints automatically each time your machine receives a confidential message. Information in this report includes.

• The date the message was received.
- The total amount of time your machine spent receiving the message (S, R-TIME).
- The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID).
- The number of the mail box into which the message was received.
• The number of pages received.
- The result.
- Service codes.

Codes Used in Reports

Two types of codes are used in reports.

Result Codes

Communication Codes

Result Codes

Result codes indicate the results of communications.

BUSY

The other machine's line was busy or there was no answer.

CANCL

A message was erased after being held in memory for 10 days.

COMP.

A multiple-location transmission was completed.

COVER

The cover was opened during the communication.

NO

The transmission or reception failed due to a communication error.

OK

The communication was completed successfully.

PUNIT

This error code indicates a problem with the printing unit.

Contact your service person.

R JAM

A paper jam occurred in your machine while it was receiving a fax. It could not receive the entire message in memory.

S\_JAM

A document jam occurred in the sending fax machine.

STOP

The Stop key was pressed, ending the communication session.

Communication Codes

Communication codes indicate the communication mode used for a communication.

B.C.

Multiple-location transmission (broadcast).

TX

A communication initiated by your machine.

RX

A communication initiated by a remote fax machine.

Maintenance

This section covers the procedures listed below.

• Cleaning the Scanner Path
  • Replacing the Toner Cartridge
  • Replacing the Image Drum
• Resetting the Image Drum Counter

Cleaning the Scanner Path

For the best possible scanning quality, clean the paper lint and dust accumulated in the area around the contact image sensor (a). Open the control panel and gently wipe the area over the scanner.

Technical line drawing of a printer with open lid and paper feed, labeled 'a' (no text or symbols beyond label)

Replacing the Toner Cartridge

This machine will only operate using the toner cartridge specified for this machine. The use of any other toner will result in the display of an operation error and in machine malfunction.

Refer to "Options and Accessories" for information on obtaining the correct toner cartridge.

! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see the "Installation, Safety."

Toner Yield

The number of pages you can print with one toner cartridge depends on the type of documents you usually receive or copy.

A toner cartridge will print about 5,000 pages/letter size of standard business communications at a typical print coverage of 4% (equivalent of CCITT No. 1 test chart).

The first toner cartridge installed in a new image drum unit will have a decreased yield because the image drum unit has to be filled.

If your machine displays REPLACE TONER CART, replace the toner cartridge with a new one. However, if the print quality is good enough, you can continue to use the toner cartridge without replacing it until the print quality becomes unsatisfactory. If the print density becomes low even before your machine displays REPLACE TONER CART, gently wipe the lens surface of the LED array (see Step 8). If the print quality does not improve, replace the toner cartridge.

! CAUTION: When you open the top cover, you will see a label that reads: (CAUTION-HOT). This part is extremely hot-do not touch it.

1 Lift up on the document tray and swing it up and out of the way.

Line drawing of an open industrial machine with internal compartments and ventilation slots (no text or symbols)

2 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker.

Line drawing of an open industrial machine with internal components and a labeled component (no text or symbols present)

3 Pull the lock lever on the toner cartridge in the direction of the arrow.

Technical line drawing of a mechanical device casing with internal components (no text or symbols)

! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see "Installation, Safety."

4 Carefully lift the toner cartridge out of the image drum unit. For disposal, place it in the plastic bag you received with your new toner cartridge.

Technical line drawing of a mechanical device with internal components and directional arrows indicating movement (no text or symbols)

5 Unwrap the new toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.

Diagram of a cylindrical mechanical component with two opposing arrows indicating direction (no text or symbols)

6 Holding the toner cartridge with the bottom down, insert the left side into the toner well, placing it under the tab (a).

Technical line drawing of a mechanical component with an arrow indicating direction (no text or symbols)

7 Lower the right side down into the toner well.

8 Push the lock lever (in the direction of the arrow) until it stops.

Line drawing of a mechanical device casing with internal components (no text or symbols)

9 Use the cleaning wipe provided with your new toner cartridge. Gently wipe back and forth across the full length of the LED array (1). Use a clean section of the wipe with each pass.

Technical line drawing of an open printer with internal compartments and a labeled component (no text or symbols present)

10 Close the copy stacker and document tray. Make sure the cover is firmly closed.

Line drawing of a printer with multiple pages and a stack of sheets (no text or symbols)

Replacing the Image Drum

This machine will only operate using the image drum unit specified by OKI for this machine. The use of any other image drum unit will result in the display of an operation error and in machine malfunction.
Refer to "Options and Accessories" for information on obtaining the correct image drum unit.
! Warning: Be careful when handling the image drum unit. NEVER touch the green surface. Do not let toner spill onto your clothing or other porous materials. If you experience any problems with toner, see "Installation, Safety."
! Warning: Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum unit.
! CAUTION: When you lift up the document stacker, you will see a label that reads: (CAUTION-HOT).

Image Drum Yield

The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job. The image drum cartridge should last about 20,000 pages for continuous printing, up to 14,000 pages at 3 pages per job, and about 9,000 pages at 1 page per job.

Replace the image drum when

• the faxes you receive are light or have vertical streaks in them and you are not out of toner
• your machine displays a CHANGE DRUM message
• your machine needs a new image drum unit.

Image Drum Replacement Procedure

1 Turn off the power switch.
2 Lift up on the document tray and swing it up and out of the way.

Line drawing of an open industrial machine with internal compartments and ventilation slots (no text or symbols)

3 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker.

Technical line drawing of an open industrial machine with internal components and a numbered annotation (1), no text or symbols present.

4 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new image drum cartridge, and discard it.

! Please abide by local laws when disposing of an image drum cartridge.

Technical line drawing of a printer or printer with internal compartments and arrows indicating movement (no text or symbols)

5 Insert the new drum cartridge. Press down firmly on both ends to lock the drum in place.

Line drawing of hands opening a box with shelves and drawers (no text or symbols)

6 Lift out the toner well cover and discard.

Line drawing of a hand inserting a component into an open storage box (no text or symbols)

7 Install a new toner cartridge. See "Maintenance, Replacing the Toner Cartridge."

Resetting the Drum Counter

Use this function to reset the drum counter ONLY

• when you replace the image drum and
  • to clear the CHANGE DRUM message.

To reset the image drum counter:

1 Press Menu/Exit to enter the menu.
2 Press ▼ until the > symbol is beside COUNTER.
3 Press Enter twice.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.

Options and Accessories

Obtaining

Before you order, have the correct part number and description of the item.

• Order on the Internet at

www.okidata.com

Click on the "where to buy" link.

• Consult the dealer where you purchased your fax machine.
• Consult an Oki Data Authorized Sales and Service Dealer.
• Order toll-free by phone at 1-800-654-3282 (1-800-OKI-DATA) using a major credit card.
• Check office supply catalogs or your local stationery store. Most carry OKI brand supplies.

! Important: This machine will only operate using the consumables and options specified by OKI for this facsimile machine. The use of any other consumables or options will result in the display of an operation error and in machine malfunction.

Part Numbers

Consumables

Part Number Description

52112901 Toner Cartridge (5K Capacity)

40433318 Image Drum (20K Capacity))

40733301 Sheet: One Touch (1–40, Top Level)

40733302 Sheet: One Touch (41–80, Bottom Level-Model 5980 only)

Options

Part Number Description

40755302 2 MB Memory Expansion Kit

40755312 4 MB Memory Expansion Kit

40755322 HRS600: 8 MB Memory Expansion Kit

70029401 2 ^nd Paper Tray Kit (UST-550)

70031801 Handset

41345301 G3 Dual Line Option Kit

70040101 T.37 Internet/LAN Fax Option Kit

70037001 T.38 "Real-Time" Internet Fax Option Kit

OKIFAX 5780/5980212

70039201 Unimessage Pro Software

Standard on the OKIFAX 5980

Optional on OKIFAX 5780

70039301 Unimessage Pro LAN Software

70039801 Unimessage Pro LAN 10 User Upgrade

70039901 Unimessage Pro LAN 25 User Upgrade

For the latest product and technical support

information, visit the Oki Data Web site:

www.okidata.com

Problem Solving

General Information

Here are some general things to check before proceeding with detailed troubleshooting.

• Is the machine plugged in and turned on?
• Are the connections (power, telephone, and interface) secure?
• Is the product being operated under the proper ambient conditions?
• Does the paper being used meet the specifications for this product?
  • Is the paper properly installed?
• Have the image drum and toner been replaced as recommended?
• Are the image drum and toner properly installed?
• Are OKI consumables being used?

Internet Support

Oki Data provides support via the Internet.

Oki Data's main web site, www.okidata.com, is the gateway to Oki Data's products and services.

my.okidata.com is a powerful area of Oki Data's web site designed to help you personalize the information and service you get from Oki Data.

For more information, refer to “Service and Support, Internet Support.”

Printing a Cleaning Page

If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum.

Cleaning page process

• Removes residual impurities from printing surfaces.
• Reduces problems such as repeating marks, blotching, and shading.

To print a cleaning page

1 Press the Menu/Exit key to activate the menu mode.
2 Press ▼ continuously until Printer Cleaning displays.
3 Press Enter. After a moment, the cleaning page prints.

Clearing a Document Jam

When a document jam occurs, your machine beeps and an error message appears in the display. If the jammed document appears to be positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder. If this fails, follow the instructions below.

1 Turn off the power switch.

2 Lift the document tray up (1) and back on its hinges.

! Open the control panel fully, being careful not to damage the separation rubber (2).

3 Pull out the jammed document.

4 Return the document tray to its original operating position. Push down until it locks in place.

5 Turn the power switch back on.

Clearing a Printing Paper Jam

If your machine displays PAPER JAM or NO PAPER when the paper tray still contains paper, there may be one or more sheets of paper jammed in the machine. To clear a paper jam, follow the instructions below.

! If you are experiencing frequent paper jams, it may be due to the type of paper you are using. For best results, select a paper which has been developed specifically for photocopying or laser printing. Be sure to fan the paper before loading it into your paper tray.

! CAUTION: If you open the top cover, you will see a label that reads: (CAUTION-HOT). This portion is extremely hot—do not touch it under any circumstances.

1 Turn off the power switch.

2 Grasp the document tray from the bottom and lift up, swinging it up and back out of the way.

Line drawing of an open mechanical device with internal compartments and a lid (no text or symbols)

3 Press the release buttons (1) located on both sides of the copy stacker. Lift up the stacker.

Technical line drawing of an open industrial machine with internal compartments and a numbered annotation (1), no text or symbols present.

4 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Set it aside on a clean, dry surface out of direct sunlight.

WARNING: Never expose the image drum cartridge to light for more than 5 minutes. Never expose the image drum cartridge to direct sunlight. Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum cartridge.

Technical line drawing of a mechanical device with internal components and directional arrows indicating movement (no text or symbols)

5 Pull out any paper caught inside the machine.

Line drawing of a printer with grid paper and paper clip (no text or symbols)

6 Pull out the paper tray.

Technical line drawing of an open printer with internal compartments and a labeled component (no text or symbols present)

7 Remove any paper caught in the feeder and any damaged paper in the tray.

Pure technical line drawing of a mechanical component with no text or symbols

8 Load the paper tray, making sure the paper is below the "Paper Full" marking.
9 Slide the paper tray back into the machine until it latches in place.
10 Place the image drum unit back into the machine.

! WARNING: Always hold the image drum unit by the ends. Never touch the surface of the green drum inside the image drum cartridge.

11 Close the cover to the image drum compartment, pushing down on it until both latches catch.
12 Return the document tray to the working position.
13 Turn the power switch back on.

Display Panel Messages

This section lists the status and error messages that may appear on your machine's display panel, and explains what they mean and how to correct any problem they indicate.

Normal Display in Standby Mode

Under normal operating conditions, information is displayed on the top and bottom lines of the display.

The top line shows the time and the answering mode.

Answering modes options are:

FAX, TEL, PC, T/F, TAD, or MEM.

The bottom line shows the amount of memory available.

Error Messages

14:14: FAX

CLOSE THE COVER

The upper cover is not closed.

Check to be sure that the image drum is seated correctly and the toner cartridge is installed properly.

Check to see that the toner cartridge lock lever is pushed completely forward until it stops.

Press down firmly on the cover to make sure it is closed and latched.

PAPER SUPPLY OUT

CHECK PAPER SUPPLY

The paper tray is out of paper. Add more paper.

PAPER JAM

CHECK PAPER OR PATH

Jam: Paper is jammed feeding from the paper tray into the printer. Or, paper may be jammed inside the printing mechanism under the image drum. Check the paper path and remove any jammed paper.

See "Problem Solving, Clearing a Paper Jam."

DOCUMENT JAM

CONFIRM AND STOP

A document being faxed or scanned has jammed in the scanner.

See "Problem Solving, Clearing a Document Jam."

RELOAD DOCUMENT

Paper-feed error: A document to be faxed or scanned has not fed into the scanner properly. Remove the document and reload it into the document tray.

14:14 :FAX

CHANGE DRUM SOON

Image drum alarm: The image drum is nearing the end of its projected life. Make sure a new drum is available, and replace the drum when print quality begins to deteriorate.

See "Maintenance, Replacing the Image Drum."

TONER LOW

REPLACE TONER CART.

or

REPLACE TONER CART.

Toner low: Toner is running low in the toner cartridge. Replace the cartridge as soon as possible. When you close the cover after replacing the toner cartridge, the message clears.

See "Maintenance, Replacing the Toner Cartridge."

PRINTER ALARM 2

REFER TO USER GUIDE

or

PRINTER ALARM 3

REFER TO USER GUIDE

or

PRINTER ALARM 4

REFER TO USER GUIDE

For all PRINTER ALARM messages

Open and close the cover. If this does not clear these messages, turn off your machine and call for service.

For PRINTER ALARM 3

If you have the second paper tray installed, and the manual feed cover is moved, the machine will display this message.

The manual feed tray door must remain open when a second paper tray is installed.

Make sure that the second paper is correctly installed.

The error should clear.

INVALID TONER CART.

REFER TO USER GUIDE

This error will occur if an incorrect toner cartridge is installed. This machine will only operate using toner cartridges specified for use in this machine. If you are using the correct toner cartridge, open and close the cover. If this does not clear the message, turn off the machine and contact the nearest authorized dealer for service.

INVALID DRUM CART.

REFER TO USER GUIDE

This error will occur if an incorrect image drum cartridge is installed. This machine will only operate using image drum cartridges specified for use in this machine. If you are using the correct drum cartridge, open and close the cover. If this does not clear the message, turn off the machine and contact the nearest authorized dealer for service.

Counters

Your machine keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters.

! For some of the counters, the Service Bit must be set to ON. Your service person will assist you with setting the service bit.

Accessing the Print/Scan Counters

1 Press Menu/Exit to enter the menu.
2 Press ▼ to select Counter. Press Enter.
3 Press ▼ or ▲ to select the counter you want. Press Enter.
4 Press Menu/Exit to return to standby mode.

Resetting the Image Drum Counter

After you have replaced the image drum cartridge, use this function to reset the drum counter.

See "Maintenance, Replacing the Image Drum Cartridge."

1 Press Menu/Exit to enter the menu.
2 Press ▼ until the > symbol is beside COUNTER.
3 Press Enter twice.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.

List of Problems

Your fax unit is a complex machine with many features and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer.

Problem 1:

The display is blank.

Problem 2:

Nothing happens when you press the control panel keys.

Problem 3:

The display tells you to replace paper even though there is paper in the paper tray.

Problem 4:

Your documents jam.

Problem 5:

Your machine won't dial.

Problem 6:

The display shows a communication error.

Problem 7:

You sent a fax but the image the remote fax machine received was very poor.

Problem 8:

You keep getting reports you do not want.

Problem 9:

You sent a fax but it was received completely blank.

Problem 10:

The image received on your machine was very poor.

Problem 11:

You tried dialing using One-Touch, 2-or 3-digit Speed Dial keys, but nothing happened.

Problem 12:

Your machine does not answer the phone or receive faxes.

Problem 13:

Your received documents are light or have vertical streaks on them and you are not out of toner.

Problem 14:

You set your machine for delayed transmission but it did not send.

Problem 15:

Your machine will not poll a remote fax machine.

Problem 16:

Your machine is connected to a PBX and you can't dial out.

Problem 17:

You want to answer an external telephone but your machine always answers first.

Problem 18:

Your received faxes sometimes look distorted.

Problem 19:

You are constantly receiving unsolicited advertising on your machine.

Problem 20:

Your machine does not immediately switch to TEL mode when you make or receive a voice call.

Problem 21:

Your machine receives faxes, but doesn't print them.

Problem 22:

Your machine doesn't print the Message Confirmation Report or the Message Confirmation Report doesn't print the way you want it to.

Problem 1:

The display is blank.

Solution:

Check the power cord to make sure that it is firmly plugged in. Verify that the power switch is in the ON position. Check your wall outlet to make sure that it has power.

Problem 2:

Nothing happens when you press the control panel keys.

Solution:

Turn the machine off. Wait 10 seconds. Then turn it on again.

Problem 3:

The display tells you to replace paper even though there is paper in the paper tray.

Solution:

Make sure that the paper is firmly stacked in the tray. Check for a paper jam.

Problem 4:

Your documents jam.

Solution:

Check the document for wrinkles, tears or other damage.

Make sure there are no staples or paper clips.

Make sure that the paper is clean and dry.

Make sure the document is not wider than your machine can load.

Try making a copy of the document on a photocopier and faxing the copy.

Problem 5:

Your machine won't dial.

Solution:

Check the power cord and wall outlet.

Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your machine.

If you have an external telephone connected, lift the handset and check for a dial tone.

If you do not hear one, there may be a problem with your telephone line.

If you do hear a dial tone, your machine may be using the wrong dialing method (pulse or tone) for your area.

If you hear changing tones instead of dialing pulses and you know that your area uses pulse dialing, refer to Tone/Pulse (MF/DP) [Speed Access 45] in “Setting Basic Features, Dial and Incoming Call Parameter Settings.”

Problem 6:

The display shows a communication error.

Solution:

This alarm indicates any of a number of problems:

• You may be trying to communicate with an incompatible fax machine. Your machine can only communicate with ITU-T Group 3 fax machines.
• The remote machine may not be able to perform the function that you want, such as polling or confidential messages.
• The remote machine may also be out of paper or experiencing a paper jam.
• Bad telephone line conditions can also cause communication errors. Try sending the fax again and check to make sure you are dialing the correct telephone number.

• You have to dial a prefix number to get an outside line, or if you are dialing internationally, you may need to enter a pause (using the Pause One Touch key) after the dial prefix or international dialing code to tell your machine to wait for a dial tone.

• If you have frequent problems communicating with a particular remote fax machine, try programming the number into one of your One Touch keys and then changing the Communication Parameters for that One Touch key. See “Programming Speed Dial Numbers.”

• Your machine or the remote fax machine may need servicing. Try sending a fax to another location to check your machine.

Problem 7:

You sent a fax but the image the remote fax machine received was very poor.

Solution:

If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings.

See "Basic Faxing Operations, Loading Documents."

Copy the document on your machine to see how it will transmit.

The problem may be caused by telephone line interference. Try sending the document again later.

Problem 8:

You keep getting reports you do not want.

Solution:

Check your user function settings and turn off the reports you do not want.

See "Reports, Message Confirmation Report Options."

Problem 9:

You sent a fax but it was received completely blank.

Solution:

Make sure that you have loaded your document face down.

Problem 10:

The image received on your machine was very poor

Solution:

Contact the person sending you the fax and ask them to change their Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly.

Problem 11:

You tried dialing using One-Touch, 2-or 3-digit Speed Dial but nothing happened.

Solution:

Make sure that something is programmed into the Speed Dial key you are using. Check the fax number to make sure it was entered correctly.

See "Programming Speed Dial Numbers."

When you are dialing with an 2- or 3-digit speed dial code, be sure to press the Speed Dial/Search key before you enter the code.

Problem 12:

Your machine does not answer the phone or receive faxes.

Solution:

First check to see that the power cord is connected to the AC outlet. Also check the reception mode you are using. Your machine will not automatically receive faxes in manual answering mode [TEL].

See "Setting Basic Features, Setting the Answering Mode."

Problem 13:

Your received documents are light or have vertical streaks on them and you are not out of toner.

Solution:

Gently wipe the lens surface of your machine's LED array and then see if the machine works properly.

See "Maintenance, Replacing the Toner Cartridge."

If your machine still does not work properly, remove the image drum unit.

See “Maintenance, Replacing the Image Drum.”

Tap the toner cartridge, and gently shake it from side to side several times to redistribute toner. Be careful! Some toner may spill from the cartridge.

If this does not work, you may need to replace your image drum cartridge. For information on obtaining a replacement image drum cartridge, see “Options and Accessories.”

Problem 14:

You set your machine for delayed transmission but it did not send.

Solution:

Check the display to make sure that you have set your machine's clock to the correct time.

See "Setting Basic Features, Setting the Date and Time."

Problem 15:

Your machine will not poll a remote fax machine.

Solution:

Call the person at the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode.

Problem 16:

Your machine is connected to a PBX and you can't dial out.

Solution:

You must enter your dial prefix before the telephone number for each number that you dial or program into your machine. Your machine must also be programmed for PBX operation before it will work.

See "Setting Basic Features, Connecting to a PBX."

Problem 17:

You want to answer an external telephone but your machine always answers first.

Solution:

If you are using an external telephone, change your machine's ring response user function setting.

See “Customizing Features and Operations, Changing Operation Functions, Department Code.”

Problem 18:

Your received faxes sometimes look distorted.

Solution:

If the document received is wider or longer than the paper you have loaded into your paper tray, your machine automatically reduces the length of the document to fit on your paper.

This type of problem could be communication related.

The document may have jammed during scanning.

If the document is unreadable, ask the sender to fax the document again.

Problem 19:

You are constantly receiving unsolicited advertising on your machine.

Solution:

Try using the closed network function.

See "Basic Faxing, Rejecting Unsolicited Fax Messages."

Problem 20:

Your machine does not immediately switch to TEL mode when you make or receive a voice call.

Solution:

Try pressing the Stop key. Your machine will return to standby mode so that you can converse. This condition may happen infrequently due to telephone line conditions, or the type of external telephone used. If this problem happens often, consult your service representative.

Problem 21:

Your machine receives faxes, but doesn't print them.

Solution:

Your machine may be out of paper.

Check the paper tray.

If empty, supply paper.

Your machine may be out of toner.

Check the display for a TONER LOW message.

If displayed, replace the toner cartridge.

Your machine may need a new drum.

Check the display for a REPLACE IMAGE DRUM message.

If displayed, replace the image drum.

Your machine may be set to Answering Mode: Memory Reception Mode.

Change the Answering Mode to Auto Receive Mode [FAX].

See “Setting Basic Features, Setting the Answering Mode.”

Problem 22:

Your machine doesn't print the Message Confirmation Report or the Message Confirmation Report doesn't print the way you want it to.

Solution:

There are several options for the Message Confirmation Report. Make sure that these options are set the way you want them to be.

See "Reports, Message Confirmation Report."

Shipping Your Machine

United States and Canada

Use this procedure to ship the machine.

1 Remove the image drum unit (with toner cartridge).
2 Place the image drum unit (with toner cartridge still installed) into a polyethylene plastic bag (black) and store it in a cool place away from direct sunlight.
3 Package the machine.

! Warning: DO NOT ship the machine with the image drum unit installed.

4 For instructions on shipping your machine to an authorized service center, call Call 1-800-654-3282 (1-800-OKI-DATA) English only

Latin America

Use this procedure to ship the machine.

1 Remove the image drum unit (with toner cartridge).
2 Place the image drum unit (with toner cartridge still installed) into a polyethylene plastic bag (black) and store it in a cool place away from direct sunlight.
3 Package the machine.

! Warning: DO NOT ship the machine with the image drum unit installed.

4 For instructions on shipping your machine to an authorized service center, call the authorized service center (CAS) nearest you. For a listing of the authorized service centers (CAS) in Latin America, refer to the Oki Data Web Site. Select Spanish, then Service and Support, then Service Centers.

Specifications

All specifications are subject to change without notice.

For the latest product and technical support information, visit the Oki Data Web site:

www.okidata.com

Dialing

One-Touch

5780: 40

5980: 80

Auto Dials

5780: 100

5980: 150

Groups

20, up to x numbers each

where x =

140 for the 5780

230 for the 5980

Broadcast Transmissions

5780: 150 locations

5980: 240 locations

General

Protocol

ITU-TG3

Modem Speed

Maximum 33.6 Kbps

Transmission Speed

5780: 3.0 seconds per page (ITU-T Test Chart #1)

5980: 2.5 seconds per page (ITU-T Test Chart #1)

Print Speed

Maximum 10 pages per minute

Print Resolution

600 dpi

Communication Method

Half duplex

Coding Scheme

MH / MR / MMR / JBIG with ITU-T ECM error

correction (JBIG available on Model 5980 only)

Memory

Standard

5780: 2.5 MB

5980: 12.5 MB

Optional

2, 4, or 8 MB (5780 only)

Only one memory slot is available in your machine.

Therefore, only one of the available memory options may be installed at a time.

You must have the 8 MB expansion card to utilize the 600 dpi communication feature. This card is factory installed in the 5980.

Scanning

Scan Speed

5780: 3 seconds per page

5980: 1.5 seconds per page

Scan Resolution

300 dpi

Scan Width

8.5 inches (21.5 centimeters)

Scan Length

5 to 14 inches (12.8 to 35.6 centimeters)

Gray Scale

64 levels

Consumables

Toner Yield

The number of pages you can print with one toner cartridge depends on the type of documents you usually receive or copy.

A toner cartridge will print about 5,000 pages/letter size of standard business communications at a typical print coverage of 4% (equivalent of CCITT No. 1 test chart).

The first toner cartridge installed in a new image drum unit will have a decreased yield because the image drum unit has to be filled.

Drum Yield

The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job.

The image drum cartridge should last approximately

• 20,000 pages for continuous printing
• 14,000 pages at 3 pages per job
• 9,000 pages at 1 page per job

Paper Handling

Automatic Document Feeder

Letter, A4

50 sheets of 13 to 20-lb. paper (49 to 75g / m^2 )

30 sheets 21 to 28-lb. paper (79 to 105.5g / m^2

Single sheet of 32-lb paper (121 g/m²)

Universal Tray

Letter, legal 13 inch, legal 14 inch, Executive, A4, A5, A6.

250 sheets maximum

16 to 24 lb. (60 to 91 g/m²)

Manual Feeder

Single Sheet

Letter, legal 13 inch, legal 14 inch, Executive, A4, A5, A6, JIS B5

16 to 32 lb. (60 to 121 g/m²)

Envelopes

Monarch, COM-10, DL, C5, COM-9

You must use envelopes with a straight-cut flap.

Physical Dimensions

The paper tray is NOT included in any measurements.

Width

14.2 inches (36 centimeters)

Depth

18.6 inches (47.2 centimeters)

Height

13.8 inches (35.2 centimeters)

Weight

Includes image drum

30.9 pounds (14 kilograms)

Electrical

Power

120 VAC +6%, -15%

50/60 Hz +/- 2%

or

220/240 VAC +/- 15%

50/60 Hz +/- 2%

Battery Backup

72 hours

Power Modes

Ready

Standby

Warmup Time

From Standby, 30 seconds

Environmental

Temperature

Operating

50 to 90 degrees Fahrenheit

10 to 32 degrees Celsius

Storage

14 to 110 degrees Fahrenheit

-10 to 43 degrees Celsius

Humidity

Operating

20 to 80% Relative Humidity, non-condensing

Storage

10 to 90% Relative Humidity, non-condensing

Index

Symbols

0000 Code on Reports 197, 198

2-digit Speed Dial

Sending a Fax 96

Speed Dial/Search Key 32

3-digit Speed Dial

Sending a Fax 96

Speed Dial/Search Key 32

600 dpi TX Kit (Option) 212

A

Access Digit (PBX) 70

Accessories 211

Active Memory Files Report 106, 188

Activity Report 187

Address, Personal Mailbox 138

Alarms

Adjusting the Buzzer 74

Adjusting the Speaker Volume 74

Alarm Indicator Location 30

Continuous Tone 73

Incoming Ring 72

Signal Tones 38

Stop Key 33

Alphanumeric

Caps Key 35

Programming the Keys 35

Telephone Directory 22

ALT# (Speed Dial Number) 84

Alternate Number 21, 34

Answering Machine

and Telephone, Install 50

Installation 50

Remote Receive 66

Telephone Answering Device Mode

[TAD] 66

Answering Mode

Answering Machines 50

Auto Receive Mode [FAX] 65

Automatic Mode Detection 22

Forwarding Mode [FWD] 67

Manual Receive Mode [TEL] 65

Memory Reception Mode [MEM] 66

PC Fax Mode [PC] 67

Setting 64

Telephone Answering Device Mode

[TAD] 66

Telephone/Fax Mode [T/F] 65

Auto Dial

Number of 235

Auto Receive Mode [FAX] 65

Auto Start 69

Automatic Document Feeder 21

Automatic page re-transmission 22

Automatic redial 22

B

B.C. (Communication Code) 201

Back Cover 27

Backup File TX 76, 149

Batch, Delayed Transmission 132

Battery Backup 22

Specifications 239

Beeps 38

Box Information 194

Broadcast

Confirmation Report 189

Definition 116, 124

Enter Key 30

Entry Report 199

Locations (Number of) 235

Sending 125

vs. Group 115

Bulletin Polling Mailbox 23

Busy

BUSY (Result Code) 200

Busy Signal

Redial Interval 68

Redial Tries 68

Busy Tone 69

Buzzer, Adjusting the Volume 74

C

Call Forwarding 145, 146

Cancel

CANCL (Result Code) 200

Clear Key 31

Delayed Transmissions 131

Faxes Polled into Memory 172

Messages Stored in Memory 107

Stop Key 33

Capitalization, Caps Key 35

Chain Dial 36

Number 36

Plus Key 36

Characters

Caps Key 35

Unique Key 31

Cleaning

Cleaning Page 214

Scanner Path 202

Clear

Clear Key Location 31

Document Jams 215

Printing Paper Jams 216

Clock Adjustment 58, 62

Closed Network 23, 98

Problem Solving 232

Setting 98

CNG Count 179

Codes

Communication 201

Result 200

Coding Scheme 236

Communication

Communication Codes 201

Communication Error 227

Communication Method 236

Errors 38

COMP. (Result Code) 200

Computer

PC Fax Mode [PC, optional] 67

Confidential

Confidential Reception Report 144

Deleting Faxes 145

Faxes 137

Knowing when you've received a

confidential fax 144

Mailboxes 23

Printing Faxes 144

Receiving Faxes 143

Requirements 143

Reception 23

Reception Report 199

Remote Mailbox Information 142

Requirements 137

Sending Faxes 142

Confidential Faxing

Box Information 194

Personal Box List 195

Configuration Report 192

Changing Functions 174

Current Settings 173

Printing 173, 174

Confirming Results 101

Consumables

Image Drum

Handling 41

Replacement 207

Resetting the Counter 210

Yield 207, 237

Obtaining Replacements 211

One-Touch Label 33, 212

Toner Cartridge

Handling 41

Replacement 203

Yield 203, 237

Continuous Tone 73

Contrast

Resolution Key 31

Set while Loading Documents 94

Control Access to Your Machine

15, 76, 149

Control Panel 21, 25, 29

Alarm Indicator 30

Enter Key 30

No response when keys are

pressed 225

Shift Down Key 30

Shift Left Key 30

Shift Right Key 30

Shift Up Key 30

Copy 23

Copy Output Lever 26

Copy Stacker 26

Copy Stacker Extension 26

Copy Stacker Release Buttons 25

Dual Access 109

Face Up or Face Down 114

Copy Output Lever 26

Making Copies 112

Start/Copy Key 32

Counters 222

Accessing 222

Image Drum, Resetting 222

Resetting the Image Drum Counter

210

Country

Overseas Communications

Echo Protection 84

PBX assistance 77

Pulse Dial Rate 178

Pulse Dial Type 178

Pulse Make Ratio 178

Setting the Language 74

COVER (Result Code) 200

Current Settings

Configuration Report 173

D

Date, Setting 62

Del Key 35

Delayed

Definition 129

Delayed Batch

Canceling 135

Destination Number 132

Sending 132, 134

Setting the Time 133

Speed Dials 31 - 40 128, 132

Delayed Fax vs. Delayed Batch 128

Delayed Transmission 14, 129

Canceling 131

Number of Sessions 129

Sending 130

Delete

Deleting Characters (DEL Key) 35

Deleting Confidential Faxes 145

Groups 119

Department Code 182

Dial

Broadcast Transmissions 235

Communication Speed 84

Dial Parameter Settings 68

Factory Defaults 68

Programming 68

Dial Prefix 71

Clearing the Number 78

Entering the Number 78

Dial Pulse (DP) 69

Dial Tone

Detection 69

Hook Key 32

Dialing Characteristics

Space Key 35

Echo Protection 84

Enter Number before Loading

Document 110

Machine won't dial 226

Number of Auto Dials 235

Number of One-Touch Keys 235

One-Touch Keys 34

Pauses 36

Pulse Dial Rate 178

Pulse Dial Type 178

Pulse Make Ratio 178

Real-Time 101

Redial 101

Specifications 235

Variations by Country

FLASH/EARTH/NORMAL 71

Variations by Country (MF) 70

Display

Blank Display 225

Display Messages

Normal Display 219

Transmission 100

Display Panel 21

Location 24, 30

Display Panel Messages 219

Distinctive Ring 180

Incoming Ring 72

Restrictions 180

Setting 180

Document

Document Guides 25

Document Jam 215

Document Stacker

Installation 48

Location 25

Document Tray

Extension 26

Location 26

Guidelines 91

Loading 93

Multiple Page 92

Single Page 92

DP (Dial Pulse) 69

Drum

Yield 237

Dual Access 22, 93, 109

While Copying 109

While Receiving a Fax 111

While Sending a Fax 110

Dual Line 212

E

E-Mail Key 32

EARTH 71

ECM Function 177

Electrical

Specifications 239

Battery Backup 239

Power 239

Power Modes 239

Warmup Time 239

Emergency

Contact Information 2

First Aid 2

End of Session Tone 38

English

Change the Language 74

Enter Key 30

Envelopes 238

Straight Cut Flap 238

Environmental

Specifications 239

Humidity 239

Temperature 239

Error

Err. Report (MCF) 198

Error Correction Code 236

Error Correction Mode (ECM) 177

Error Messages 219

Error Tone 38

Exposure

Image Drum to Light 41

External Telephone

Machine answers first 231

F

Face Down

Copy Output Lever 26

Placing Documents 110, 111

Stacking 114

Face Up

Copy Output Lever 26

Stacking 114

Factory Defaults

Dial Parameter Settings 68

Fax-back system 164

Faxing

Document Guidelines 91

General 91

Forwarding 23

Group vs. Broadcast 115

Loading Documents 93

Multiple Page 92

Receiving Confidential Faxes 143

Sending a Delayed Batch 134

Sending a Delayed Fax 130

Sending Confidential Faxes 142

Sending to a Group 120

Single Page Specifications 92

to Multiple Locations 115

FCC

Sender ID 63

TSI/CSI 63

Features 21

Feeder (Document Tray) Polling 165

First Aid 2

FLASH 71

Forwarding

Backup File TX 76, 149

Call Forwarding 146

Clearing 147

FWD Mode 67

Paper Error 148

Paper Error Limitations 148

Set a Forwarding Number 146

Set Paper/Toner Error Number

148

Setting the Auto Answer Mode

147

Toner Error 148

Toner Error Limitations 148

French

Change the Language 74

Setting the Language 62

Functions

Function List 31, 193

Primary 54

Selecting 53

FWD Mode 67

G

Gray Scale 237

Group

Creating 118

Definition 116

Deleting 119

Dialing 21

Directory 191

Finding by Name 122

Group Directory Report 122

Names

Speed Dial/Search Key 32

Numeric Keypad 32

Sending a fax 120

Specifications 117

Speed Dial / Search 123

vs. Broadcast 115

H

Half Duplex 236

Half-tone 22

Resolution Key 31

Handset

Installation 49

Manual Reception 102

Help 11, 12, 31

Function List 12, 55

Help List 12, 31

Help Button 21, 237

Helpful Hints 17

Quick Message Confirmation

Report 18

Recording Addresses and Pass-

words 18

References 19

Configuration Report 19

Group Directory 19

Help and Function Lists 19

Telephone Directory 19

Send a Fax and Save the Number 17

Hook Key 32

Hub (Relay Key Station) 151

Humidity, Specifications 239

|

ID

Deleting Characters 35

ID/Password Programming 58

Space Key 35

Identification

Sender ID 63

Sender ID on Transmitted Fax 177

TSI/CSI 63

IEEE-1284 Parallel Port 27

Image

Gray Scale 237

Image Contrast

Resolution Key 31

Image in Message Confirmation

Report (MCF) 198

Legal-to-Letter Reduction 51

Light Print 230

Received Faxes Distorted 232

Received Image Quality Poor 228

Received image very poor 229

Vertical Streaks 230

Width Reduction 74

Image Drum 28

Exposure to Light 41

Protective Sheet 45

Replacement 207

Resetting the Drum Counter

210, 222

Yield 207

Incoming

Call Parameter Settings 68

Call Parameters 72

Incoming Ring 72

Programming Call Parameter

Setting 68

Speed Access Options 60

Installation 39

Contents List 43

Document Stacker 48

Hints 40

Location 42

Safety 40

Setting up the machine 44

Toner Cartridge 46

Unpacking 43

Instant Dial 176

J

Jams 226

Document 215

Printing Paper 216

Junk Faxes 98, 232

Backup File TX 76, 149

Closed Network 98

K

Key Select Tone 38

L

Label, One-Touch 33

LAN Options 61

Language

Change 74

Setting 62

LCD Panel. See Display Panel

LED Printhead 28

Legal

Legal to Letter reduction 51

Setting the Paper Size 75

Tray Extension 52

Length, Scanning 237

Letter

Legal to Letter reduction 51

Setting the Paper Size 75

LINE Jack

Connecting 48

Loading Documents

Dual Access 93

Resolution 94

Setting the Contrast 94

Setting the Resolution 94

Type of Original 94

LOC# (Speed Dial Number) 84

Location Name (ID)

Entering Spaces 35

Entering Symbols 31

Find 32

Loudness

Adjusting the Buzzer 74

Adjusting the Volume 74

Lowercase, Caps Key 35

M

Machine

Setting the Machine ID 63

Speed Access Settings 59

Mailboxes

Box Information 194

Personal Box List 195

Programming

138, 158, 164, 167, 168, 169

Relay Entry Report 196

Maintenance 202

Image Drum

Location 28

Replacement 207

LED Printhead

Location 28

Toner Cartridge

Location 28

Replacement 203

Manual

Dial with Hook Key 32

Paper Feeder

Location 25

Using 113

Receive Mode [TEL] 65

Reception 102

Start/Copy Key 32

Stop Key 33

Transmission

Start/Copy Key 32

Stop Key 33

MCF. See also Message Confirmation

Report

Multi-Location 198

Report Options 198

Single-Location 198

MEM Mode 66

Memory 22

Available Memory 105

Battery Backup 22, 108

Memory Backup

Power Failures 99

Memory Full Save 176

Memory Messages

Erasing without Printing 107

Limitations 105

Power Loss 108

Power Outage Report 108

Printing 105, 107

Switch to Auto Receive Mode

107

Memory Password 181

Cancelling 181

Setting 181

Memory Polling 166

Memory Polling (Bulletin) 167

Memory Reception 22, 104

[MEM] 66

No Paper Reception 103

No Toner Reception 103

Memory Transmission 22

No paper reception 23

Specifications 236

and 600 dpi TX 236

Installation Limitations 236

Optional 236

Standard 236

Memory Polling (Bulletin)

Box Information 194

Personal Box List 195

Menu

Help Key 55

Menu/Exit Key

Location 31

Navigating 54

Primary Functions 54

Setting the Paper Size 75

Structure 53

Message Confirmation Report 30, 197

Automatic Print when Error Occurs 198

Confirming Results 101

Doesn't print or doesn't print

correctly 233

Enter Key 30

Image on Report 198

Options 198

Printing 185

MF 69

Modem Speed 236

Modes

Auto Receive Mode [FAX] 65

Forwarding Mode [FWD] 67

Manual Receive Mode [TEL] 65

Memory Reception Mode [MEM]

66

PC Fax Mode [PC, optional] 67

Remote Receive 72

Telephone Answering Device Mode

[TAD] 66

Telephone/Fax Mode [T/F] 65

Monitor Volume

Adjusting Loudness 74

Multi-frequency Dialing 69

N

Navigating

Keys 53

Menu 54

Network

LAN Options 61

Printing

Face Up or Face Down 26

NO (Result Code) 200

No paper reception 23

NORMAL 71

Normal Operation

Start/Copy Key 32

Norwegian Characters

Unique Key 31, 35, 85, 86

Numeric Keypad 24, 32

Sending a Fax 97

0

Off-Hook (Alarm Tone) 38

OK (Result Code) 201

Oki Data

e-Mail Address 2

Mailing Address 2

Web Site 2, 20

One-Touch

Dialing 34

Keypad 24, 33, 34

Label Location 33

Labels 33

Latch 33

Number of 235

Programming 34

Searching 34

Second Panel 37

Sending a Fax 96

Speed Dial/Search Key 32

Operation and Maintenance Safety 41

Operation Functions 175

Changing 174

CNG Count 179

Department Code (Restricted

Access ID) 182

Distinctive Ring 180

ECM Function 177

Instant Dial 176

Memory Full Save 176

Memory Password 181

Pulse Dial Rate 178

Pulse Dial Type 178

Pulse Make Ratio 178

Remote Diagnosis 175

Restrict Access 177

Restricted Access ID (Department

Code) 182

Ring Response 179

Sender ID 177

T/F Timer Prg. 179

Transmission (TX) Mode Default 175

Options 211

600 dpi TX Kit 212

Answering Machine and Tele-

phone, Install 50

Answering Machine, Install 50

Dual Line 212

External Telephone, Install 49

Handset 49, 212

Memory Expansion 212

Obtaining 211

Second Paper Tray 212

T.37 212

T.38 212

Unimessage 212

Original Documents. See Document

Stacker: Location

Out of paper 23

Outside Line

Dial Prefix (PBX) 71

Clearing 78

Entering 78

PBX 70

Connecting to 77

P

Packing 234

Materials used 43

Paper

Automatic Document Feeder 238

Capacity 23

Changing Sizes 51

Clearing Document Jams 215

Clearing Printing Paper Jams 216

Documents

General Guidelines 91

Multiple Page 92

Single Page 92

Factory Default Size 51

Legal to Letter Reduction 51

Length Adjustment Guide 52

Loading Documents 93

Loading into the Paper Tray 51

Manual Feed 113

No Paper Reception 103

Paper Indicator 26

Paper-Size Setting 75

Print Side 52

REPLACE PAPER 225

Setting the Size 75

Specifications

Automatic Document Feeder 238

Documents 91, 92

Envelopes 238

Handling 238

Manual Feeder 238

Single Sheet 238

Universal Tray 238

Width Guides 52

Width Reduction (transmission) 74

Paper Indicator 26

Location 26

Paper Tray

Capacity 26

Location 26

Paper Sizes 26

Parameters

Incoming Calls 72

Password

Backup File TX 76, 149

Changing 140

Department Code (Restricted

Access ID) 182

If forgotten 137

Memory 181

Recording 137

Restricted Access ID (Department

Code) 182

Pauses

Entering Pauses 36

Pause Key 36

PBX

Connecting to 77

Machine won't dial out 231

PBX Dial Prefix

Clearing the Number 78

Entering the Number 78

PBX Line 70

Dial Prefix 71

Variations by Country 71

PC Fax Mode [PC] 67

PC Mode 67

PC Print

Face Up or Face Down

Copy Output Lever 26, 27

PC/FAX Switch 73

Personal (Confidential) Mailboxes

Closing 141

Creating 139

Programming 138

Personal Box List 195

Programming Mailboxes

138, 158, 164, 167, 168, 169

Personal Computer

PC/FAX Switch 73

Personal Mailbox

Address 138

Changing Password 140

Number of 138

Type 138

Phone Line, Machine doesn't answer 230

Photos, Faxing 94

Polling 23

Machine won't poll 231

Reception 171

Transmission 162

Explanation of Types 163

Feeder (Document Tray)

Polling 165

Memory Polling 166

Memory Polling (Bulletin)

167

Power

Power Cord

Connecting 50

Location 27

Power Failures 99

Power Outage Battery Backup 22

Power Outage Report 99, 199

Power Switch 25

Primary Number 34

Print

Cleaning Page 214

Confidential Faxes 144

Face Up or Face Down

Copy Output Lever 26

Faxes Polled into Memory 172

Paper Jam 216

Print Resolution 236

Received faxes won't print 233

Reports 185

Activity Report 187

Message Confirmation Report

(MCF) 185

Sender ID on Transmitted Fax 177

Speed 236

Printable Area

Width Reduction 74

Printing

Relay Print 75

Priority Transmission 136

Problem Solving 213

Alarm Indicator 30

Audible Alarms 38

Automatic MCF when Error Occurs 198

Closed Network (Rejecting

Unsolicited Faxes) 98

Communications Speed 84

Dial Tone Detection 69

Documents Blurry 94

Documents too Dark 94

Documents too Light 94

Echo Protection 84

Image Quality

Resolution Key 31

Type of Original Key 31

Include Image on MCF 198

Incoming Ring 72

List of Problems 223

Message Confirmation (MCF)

Report Options 198

No Paper Reception 103

No Toner Reception 103

PBX Line Access Digit 70

Power Failures 99

Power Outage Report 99

Remote Diagnosis 175

Report Options 60

Stop Key 33

Programming

Alphabet Keys 35

Alternate Number 34

Clear Key 31

Creating a Group 118

Date 62

Deleting Characters 35

Dial Parameter Settings 68

e-Mail Key 32

Enter Key 30

Incoming Call Parameter Settings

68

Language 62

Menu/Exit Key 31

Norwegian Characters Unique Key 31, 35, 85, 86

One-Touch Keypad 34

One-Touch Keys 34

Pauses 36

PBX Dial Prefix, Clearing 78

PBX Dial Prefix, Entering 78

Personal (Confidential) Mailboxes 138

Primary Number 34

Sender ID 63

Setting Machine ID 63

Setting the Answering Mode 64

Shift Down Key 30

Shift Left Key 30

Shift Right Key 30

Shift Up Key 30

Space Key 35

Special character keys 36

Speed Dial Numbers 79, 83, 85 Collect Information 83

Stop Key 33

Symbols

Unique Key 31, 35, 85

Time 62

Tone Key 31

TSI/CSI 63

Unique Key 31

Programming Functions

Deleting Characters 35

Programming Keys. See Control Panel Keys: Location

Protective Sheet (for Image Drum) 45

Protocol

Facsimile Protocol 236

Pulse Dial

Pulse Dial Rate 178

Pulse Dial Type 178

Pulse Make Ratio 178

Tone Key 31

PUNIT (Result Code) 201

Purchasing Supplies 211

R

R_JAM (Result Code) 201

Real-Time Dialing 101

Receiving

Answering Machine 66

Confidential Faxes 23

Continuous Tone 73

Dual Access 111

Fax and Telephone Calls 65

Faxes are distorted 232

Faxes won't print 233

Forwarding Mode [FWD] 67

Incoming Call Parameters 72

Incoming Options 60

Incoming Settings 68

Manual Reception 102

Memory Reception Mode [MEM]

66

No Paper Reception 103

No Toner Reception 103

PC Fax Mode [PC, optional] 67

Programming Incoming Settings 68

Remote Receive 72

to Memory 104

Unit won't receive 230

Reception Functions 22

Redial 101

Redial Interval 68

Redial Key 32

Redial Tries 68

Rejecting Unsolicited Fax Messages 98

Closed Network 98

Relay

Relay Broadcast

Confirmation Report (Relay

Broadcast Report) 153

Initiating 155

Relay Broadcast Report 154

Relay Broadcast Report

Contact Number 153

Contact Number Programming 153

Relay Faxing 14, 151

Contact Number (Relay

Broadcast Report) 153

Destination Groups 157

Destination Numbers 157

Hub (Key Station) 151

Relay Broadcast Report 154, 160

Relay Entry Report 159, 196

Relay Password 158

Relay Print 75

Requirements 151

Relay Group Numbers 152

Relay Initiating Station 151

Using Your Machine as a 152

Relay Key Station (Hub) 151, 152

Printing the Relay Fax 161

Requirements 156

Using Your Machine as a 156

Relay Password 152

Relay Print 75

Relay Faxing

Box Information 194

Personal Box List 195

Relay Print 75

Relay Mailbox 23

Relay Print 75

RELOAD DOCUMENT 102

Remote Diagnosis 175

Remote Mailboxes

Confidential Faxes 142

Remote Receive 72

Answering Machine 66

Replacement

How to Obtain Replacement Parts 211

Image Drum 28

Toner Cartridge 28

Reports 23, 185

0000 Code 197, 198

Active Memory Files 106, 188

Activity Report 187

Audible Alarms 38

Automatically Generated 186

Box Information 194

Broadcast Confirmation 189

Broadcast Entry Report 199

Codes 200

Communication Codes 201

Result Codes 200

Confidential Reception 144, 199

Configuration Report 173, 192

Function List 193

Group Directory Report 122, 191

List 186

Message Confirmation (MCF) 197

Doesn't print or doesn't print

correctly 233

Image included on report 198

Options 198

Prints if errors occur 198

Personal Box List 195

Power Outage 99, 108, 199

Printed from menu 186

Printing 185

Relay Broadcast Report 153, 154

Program the Number 153

Relay Entry Report 159, 196

Report Options 60

Status of Relay Broadcast Report

160

Telephone Directory 22, 190

Unwanted 228

Resetting the Drum Counter 210

Resolution

Print 236

Resolution Key 31

Scanning 237

Set while Loading Documents 94

Transmission (TX) Mode Default 175

Restrict Access 177

Department Code

Setting 183

Department Code (Restricted

Access ID) 182

Restricted Access ID

Cancelling 183

Using 183

Restricted Access ID (Department

Code) 182

Result Codes 200

Ring Response 179

Ringing, Incoming Ring 72

RX (Communication Code) 201

S

S_JAM (Result Code) 201

Safety

Emergency First Aid 42

Image Drum Handling 41

Installation 40

Operation and Maintenance 41

Toner

Handling 41

if swallowed 42

Saving Money 14

Backup File TX 76, 149

Control Access to Your Machine

15

Passwords 15

Restrict Phone Numbers 15

Delayed Transmission 14

Relay Faxing 14

Saving Time 16

Auto Start 69

Dual Access 16

Help Button 16

Oki Data Web Site 16

Speed Dial Numbers 16

Scanning 237

Cleaning the Scanner Path 202

Gray Scale 237

Length 237

Resolution 237

Speed 237

Width 237

Search

by Group Name 122

Group 123

One-Touch Keys 34

Search to Send a Fax 97

Speed Dial/Search Key 32

Second Panel

Accessing 37

Location 33

One-Touch Keys 37

Second Paper Tray

Setting the Size 75

Security 23

Backup File TX 76, 149

Bulletin Polling Mailboxes 23

Closed Network 232

Confidential Faxes 137

Confidential Mailboxes 23

Confidential Reception 23

Department Code (Restricted

Access ID) 182

Relay Mailboxes 23

Restrict Access 177

Restricted Access ID (Department

Code) 182

Sender ID

Setting 63

Speed Access No. 23 177

Unique Key 31

Sending 95

Blank fax received 228

Broadcast Fax 125

Document Guidelines 91

General 91

Loading Documents 93

Multi-Location Message Confirma-

tion Report 198

Multiple Page Documents 92

Poor Quality Received Image 228

Relay Faxing 151

Single Location Message Confirma-

tion Report 198

Single Page Specifications 92

to a Single Location 95

Using a 2-digit Speed Dial 96

Using a 3-digit Speed Dial 96

Using a One-Touch 96

Using an External Telephone 97

Using the Numeric Keypad 97

Using the Search Function 97

Service Function Settings 184

MYD/DMY 184

Time/Date Print 184

TSI Print 184

Settings, Selecting 53

Shift Keys

Down 30

Left 30

Right 30

Up 30

Shipping 43, 234

Signals

CNG Count 179

Distinctive Ring 180

Signal Tones 38

Size

Multiple Page Documents 92

Paper 75

Single Page Specifications 92

Sounds

Signal Tones 38

Space Key 35

Spanish

Change the Language 74

Setting the Language 62

Speaker

Adjusting the Volume 74

Special character keys 36

Specifications 235

Coding Scheme 236

Communications 236

Consumables

Drum Yield 237

Toner Yield 237

Dialing 235

Electrical 239

Environmental 239

Image Drum Yield 207

Memory 236

and 600 dpi TX 236

Installation Limitations 236

Optional 236

Standard 236

Modem Speed 236

Paper Handling 238

Automatic Document Feeder

238

Envelopes 238

Manual Feeder 238

Single Sheets 238

Universal Tray 238

Print Resolution 236

Print Speed 236

Protocol 236

Scanning 237

Toner Cartridge Yield 203

Transmission Speed 236

Speed

Instant Dial 176

Modem 236

Print 236

Scanning 237

Transmission 236

Speed Access

ID/Password Programming 58

Incoming Options 60

LAN Options 61

Machine Settings 59

Numbers, Types 58

Numeric Keypad 32

Report Options 60

Speed Dial

2-Digit 82

3-Digit 82

Alternate Telephone Number 84

and Closed Network 98

Chain Dialing

Plus Key 36

Clearing 90

Communication Speed 84

Dialing 21

Echo Protection 84

Group 82, 123

Keys don't work 229

Name 83

Numeric Keypad 32, 85

One-Touch Keypad 86

Primary Telephone Number 84

Programming 83, 85, 88

Collect Information 83

Speed Dial Numbers 79

Speed Dial/Search Key 32

Stacking

Face Up / Face Down 114

Standby

Menu/Exit Key 31

Standby Mode 219

Start/Copy Key, Location 32

STOP (Result Code) 201

Stop Key, Location 33

Stopping a Transmission 102

Sunlight and Image Drum Exposure 41

Supplies 211

Symbols

Unique Key 31, 35, 85

T

T37 212

T.38 212

T/F Mode 65

T/F Timer Prg. 179

TAD Mode 66

Answering Machine 50

TEL Jack 1 27

TEL Jack 2 27

TEL Mode 65

Manual Reception 102

Unit doesn't switch 232

Telephone

External

Installation 49

Real-Time Dialing 101

Using to Send a Fax 97

Telephone Answering Device Mode

[TAD] 66

Telephone Directory 190

Speed Dial/Search Key 32

Telephone Line

Connection 48

Dial Prefix 71

Distinctive Ring 180

Hook Key 32

Line Jack 27

PBX 70

Poor Conditions (ECM

Function) 177

TEL Jack 1 27

TEL Jack 2 27

Variations by Country 71

Telephone Number

Alternate Number 34, 84

Deleting Characters 35

Dial Prefix 71

Dial Settings 68

Forwarding Mode [FWD] 67

Numeric Keypad 32

Primary Number 34, 84

Programming Dial Settings 68

Redial Key 32

Sender ID 63

TSI/CSI 63

Telephone/Fax Mode [T/F] 65

Telephone and Answering Machine

External

Installation 50

Temperature Specifications 239

Time

Setting 62

Setting for Delayed Fax 231

Timing

Ring Response 179

T/F Timer Prg. 179

Tone (MF) Duration 70

Tone Key 31

Tone/Plus (MF/DP) 69

Toner

Cleaning 41

Handling 41

Installation 46

Location 28

No Toner Reception 103

Replacement 203

Swallowed 42

Toner Low

No Toner Reception 103

Yield 203, 237

Touch Tone

MF 69

Transmission

Delayed 129

Batch 132

Didn't work 231

Fax 129

Fax vs. Batch 128

Dial Settings, Programming 68

Display Messages 100

Dual Access 110

Fax forwarding 23

Functions 22

Priority Transmission 136

Speed 236

Start/Copy Key 32

Stop Key 33

Stopping 102

Transmission (TX) Mode Default

175

Transmission Rate 22

Width Reduction 74

Transmit

Broadcast Fax 125

Group vs. Broadcast 115

Troubleshooting

General Information 213

Internet Support 213

Width Reduction 74

TSI/CSI

Setting 63

TX (Communication Code) 201

Type of Original Key, Location 31

U

Umlaut Characters, use Unique Key 35

Unimessage 212

Unique

Characters 31

Unique Key 31, 35

Unpacking

Missing Items 43

Unsolicited Faxes 98, 232

Closed Network 98

Unwanted Faxes 232

Uppercase (Caps Key) 35

User Language, Changing 74

V

Ventilation

Installing the Machine 42

Volume

Buzzer Adjustments 74

Speaker Adjustments 74

W

Warranty

LED Printhead (Location)

Location 28

Width Reduction 74

Width, Scanning 237