PIZ-500 - Whiteboard Steren - Free user manual and instructions

Product Type	Whiteboard
Brand	Steren
Model	PIZ-500
Dimensions (W x H)	90 x 60 cm (35.4 x 23.6 in)
Weight	2.0 kg (4.4 lb)
Writing Surface Material	Melamine resin
Frame Material	Aluminum
Mounting Type	Wall-mounted (hardware included)
Includes	Whiteboard markers (4 colors), eraser, mounting kit
Magnetic Surface	Yes
Pen Tray	Yes, slide-in tray
Usage	Dry-erase markers only; suitable for offices, classrooms, home
Cleaning Instructions	Clean regularly with a soft dry cloth or whiteboard cleaner. Avoid abrasive cleaners.
Ghosting Prevention	Erase promptly after use. Use isopropyl alcohol for stubborn marks.
Safety	Ensure secure wall mounting to prevent falling. Keep markers away from children.
Spare Parts Availability	Markers and erasers available separately from Steren
Repairability	Surface not repairable if scratched; frame can be replaced.
Warranty	1 year limited warranty

Frequently Asked Questions - PIZ-500 Steren

How do I install the PIZ-500 whiteboard on a wall?

Use the included mounting kit. Mark the drill points at a height of your choice, ensuring the wall is sturdy (drywall or concrete). Drill holes, insert anchors, and screw the brackets. Then hang the board securely.

What type of markers should I use?

Only use dry-erase markers specifically designed for whiteboards. Permanent markers will permanently stain the surface.

How can I remove stubborn stains or ghosting?

For ghosting, wipe the board with a cloth dampened with isopropyl alcohol or a specialized whiteboard cleaner. Avoid abrasive pads.

Is the whiteboard magnetic?

Yes, the surface is magnetic. You can use magnets to hold papers or notes.

Can I use the whiteboard with magnets on it?

Yes, but avoid strong magnets that could scratch the surface. Use standard whiteboard magnets.

What are the exact dimensions and weight?

The board is 90 cm x 60 cm (35.4 x 23.6 inches) and weighs approximately 2 kg.

How should I clean the whiteboard daily?

Use a soft dry cloth or a felt eraser to erase marks. For a deeper clean, use a damp cloth with mild soap or whiteboard cleaner.

Does the board come with markers and an eraser?

Yes, the package includes 4 colored dry-erase markers and an eraser.

What if I lose the pen tray? Can I replace it?

The pen tray is attached to the frame. If broken, contact Steren support for a replacement part.

Is there a warranty for the PIZ-500?

Steren offers a 1-year limited warranty against manufacturing defects. Keep your purchase receipt.

USER MANUAL PIZ-500 Steren

Abstract digital artwork with blue gradient and dot pattern (no text or symbols)

Customer Service Center

01 800 500 9000

Before to use your new product, please read the manual.

V0.0/0316v

ESPECIFICACIONES

Salida: 12 V --- 1 A

Control remoto:

3V---(CR2025)

Output: 12 V --- 1 A

Remote control:

3V --- (CR2025)

Consumption: 120 Wh/day (10h x day)

Stand-by power consumption: not applicable

IMPORTANTE

- Do not use or store the equipment near wet places. May

cause malfunction or shock hazard.

- Clean with a soft, dry cloth.

STEREN PRODUCTO EMPACADO S.A. DE C.V.

Diólogo Maximino Martínez No. 3409 Int. 2, 3 y 4, San Salvador Xochimanca,

Del. Azcapolzalco, México, D.F. 02870. RFC: SPE941215H43

ELECTRONICA STEREN DEL CENTRO. S.A. DE C.V.

Rep. del Salvador 20 A

RFC: ESC9610259N4

ELECTRONICA STEREN DE GUADALAJARA, S.A.

López Camilla No. 51, Centro. 44100. Guadalajara, Jal. RFC: ESGE103TH TA ELECTRÓNICA STEPEN DE MONTERREY S.A.

ELECTRONIC STEREN DE MONTEARET, CA Colin 130 Pls. Centro 54000 Monterrey, NJ, RE

ELECTRÓN CA STEREN DE TULIANA, S.A. de C.V.

Calla 2a, Juárez 7836. Centro, 22000. Tijuana, B.C.N. RFC: EST900909NU5

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Product: RGB LED screenboard

Number part: PIZ-500

Brand: Steren

This Steren product is warranted under normal usage against defects in workmanship and materials to the original purchaser for one year from the date of purchase.

CONDITIONS

1. This warranty card with all the required information, invoice or purchase ticket, product box or package, and product, must be presented when warranty service is required.

2. If the

3. If the product is in the warranty time, the company will repair its need of charge.

4. The pricing aim will not exceed 20 net orders from the sale to the dealer.

5. The repairing time will not exceed 30 natural days, from the day, the claim was received.

• 2017 (19) – 2018, 2019, 2020.

THIS WARRANTY IS VOID IN THE NEXT CASES:

If the product has been damaged by an accident, acts of God, mishandling, leaky batteries, failure to follow enclosed instructions, improper repair by unauthorized

personnel, improper safe keeping, among others.

a) The consumer can also claim the warranty service in the purchase establishment.

b) If you lose the warranty card, we can reissue it, if you show the invoice or purchase ticket.

RETAILER INFORMATION

Name of the retailer

Address

Product

Brand

Serial

Date of delivery

In case your product fails or have questions, please contact your nearest dealer. If you

are in Mexico, please call to our Call Center.

01 800 500 9000

Insert a tip of the chain into the hooks, make the same with the other tip. Fix the hooks and hang the board.

Opción horizontal Horizontal option

Illustration of a hand cleaning a cat's face with a yellow paper (no text or symbols)