IS020F - User manual SAMSUNG - Free user manual and instructions

Product Type	LED Signage Cabinet
Model	IS020F (also IL020F, IS015F, etc.)
Pixel Pitch	2.0 mm
Pixel Configuration	3-in-1 (R/G/B in 1 LED)
Resolution per Cabinet	240 x 270 pixels
Aspect Ratio	8:9
Power Supply	AC 100-240V, 50/60Hz
Operating Temperature	0°C to 40°C
Storage Temperature	-20°C to 45°C
Operating Humidity	10% to 80% non-condensing
Refresh Rate	3660 Hz (max)
Video Frame Rate	50/60 Hz
Connectivity	HDBT IN/OUT, DP IN/OUT, UART IN/OUT, LAN (RJ45), USB, DVI, HDMI
Control	Remote control, RS232C, LAN, LED Signage Manager software
Content Playback	Video, Image, PDF, Flash, Office via MagicInfo Player
Scheduling	On/Off Timer, Holiday Management, Ticker
Safety Lock	Yes (PIN protected)
Maximum Cabinets per Controller (SBB-IS08E)	Up to 32 cabinets (for IS020F)
Mounting	Wall-mount with cabinets (installation by qualified technician)
Cleaning	Use dry cloth; avoid scratching panel; caution with LED elements
Accessories	Remote control, power cord, cables (HDBT, DP)
Certifications	HDMI, DivX Certified, VESA, Open Source License

Frequently Asked Questions - IS020F SAMSUNG

How do I connect the IS020F cabinets to the controller?

Connect cabinets using HDBT cables in a daisy-chain from the SBB-IS08E. For redundancy, you can also connect DP cables and RS232C cables. Refer to the 'Connecting to cabinets' section.

Can I schedule content playback on the display?

Yes, use the Schedule feature under Home menu. You can set On/Off Timers and Holiday Management to automate playback.

How do I change the input source?

Press the SOURCE button on the remote control or on the SBB-IS08E. Then select the desired source from the list. You can also rename sources in the Edit Name option.

What is the maximum number of cabinets I can connect?

For IS020F cabinets, a maximum of 32 cabinets can be connected per SBB-IS08E controller. For Full HD 50/60 Hz, use a 4x8 layout.

How do I enable the Safety Lock?

Go to System → Security → Safety Lock and enter your PIN (default: 0000). This locks all buttons and menus except the remote's LOCK button.

Why is the screen blank and the power LED blinking?

The product is likely in power-saving mode. Press any key on the keyboard or move the mouse. If connected via DisplayPort, set Max. Power Saving to Off in System → General.

What resolutions are supported?

The optimum resolution is 1920 x 1080 @ 60 Hz. Maximum resolution is also 1920 x 1080. For best quality, use the recommended resolution.

Can I play content from a USB drive?

Yes, connect a USB MSC device (e.g., thumb drive) to the USB port. Use the Player feature to play videos, images, PDFs, etc. Supported formats include AVI, MP4, JPEG, and PNG.

How do I update the software?

Go to Support → Software Update. You can update now or enable Auto Update for automatic updates when the product is not in use.

What should I do if the remote control stops working?

Check that batteries are inserted correctly (+/-) and not flat. Ensure no bright lights or neon signs interfere. If the IR sensor doesn't light, try turning the power off and on again. If problem persists, contact service.

USER MANUAL IS020F SAMSUNG

The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

Table of contents

Before Using the Product

Copyright	4
Safety Precautions 5
Electricity and Safety 5
Installation	6
Operation	7
Cleaning	8
Storage	8

Preparations

Parts	9
Reverse Side (SBB-IS08E) 9
Reverse Side (IL015E IL020F IL025E IS015F IS020F IS025F) 10
Remote Control 11
Remote Control (SBB-IS08E model only) 13
Cable Connection 13
Connection	14
Control Codes 15

Connecting and using devices

Before Connecting 19

Pre-connection Checkpoints 19

Connecting to a PC 19

Connection using a DVI cable 19

Connection Using a DVI-HDMI Cable 20
Connection Using an HDMI Cable 20
Connection Using an HDMI-DVI Cable 20
Connection Using an DP Cable	21
Connecting to a Video Device	22
Connection Using an HDMI-DVI Cable 22
Connection Using an HDMI Cable 23
Connecting the LAN Cable	23
Installing the cabinets	24
Removing the protective brackets	24
Assembling the cabinets	24
Replacing the cabinet module	25
Precautions when handling the cabinets	26
Restrictions when installing cabinets	26
Connecting to cabinets	27
Connecting HDBT cables	27
Connecting DP cables for redundancy	27
Connecting RS232C cables for redundancy	28
Recommended number of devices for connection for each input voltage	28
Changing the Input source	29
Source	29

Using LED Signage Manager

Home feature

Player	31
Approving a connected device from the server 32
Network Channel 36
Local Channel	36
Network File	36
My Templates	36
Available features in the Player page	37
Player page Settings menu	38
When Content is Running	40
File Formats Compatible with Player	42
Schedule	47
Available features in the Schedule page	47
Template	49
Clone Product	52
ID Settings	53
Device ID	53
PC Connection Cable	53
Device ID Auto Set	53
Network Status	54
On/Off Timer	55
On Timer	55
Off Timer	56
Holiday Management	56
Ticker	57
More settings	58
URL Launcher	59

Table of contents

OSD (On Screen Display) menus

Screen Adjustment 60
OnScreen Display	63
Network	64
Network Status	64
Network Settings	64
Multimedia Device Settings	67
Server Network Settings	67
Device Name	67
System	68
Support	71

Playing photos and videos (Media Play)

Read the following before using media play with a USB device 72Using a USB device 74
Features provided in the media content list page	75
Menu items in the media content list page	76
Available buttons and features during photo playback	77
Available buttons and features during video playback	78

Supported Subtitle and Media play file formats	79
Subtitle 79
Supported image resolutions 79
Supported Video Formats 80

Troubleshooting Guide

Requirements Before Contacting SamsungCustomer Service Centre 82Testing the Product 82Checking the Resolution and Frequency 82Check the followings. 83

Q&A 88

Specifications

General	90
Preset Timing Modes 92

Appendix

Responsibility for the Pay Service(Cost to Customers) 94
Not a product defect	94
A Product damage caused by customer's fault	94
Others	94
Licence	95

Chapter 01

Before Using the Product

Copyright

The contents of this manual are subject to change without notice to improve quality.

© 2016 Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Ownership of all other trademarks is attributed to their due owner.

Safety Precautions

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)

THERE ARE NO USER SERVICEABLE PARTS INSIDE.

REFER ALL SERVICING TO QUALIFIED PERSONNEL.

This symbol indicates that high voltage is present inside.

It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Electricity and Safety

Warning

Do not use a damaged power cord or plug, or a loose power socket.

- An electric shock or fire may result.

Do not use multiple products with a single power socket.

• Overheated power sockets may cause a fire.

Do not touch the power plug with wet hands. Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

- An unsecure connection may cause a fire.

Connect the power plug to a grounded power socket (type 1 insulated devices only).

- An electric shock or injury may result.

Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.

- Damage to the cord may result in a fire or electric shock.

Do not place the power cord or product near heat sources.

• A fire or electric shock may result.

Clean any dust around the pins of the power plug or the power socket with a dry cloth.

- A fire may result.

Caution

Do not disconnect the power cord while the product is being used.

• The product may become damaged by an electric shock.

Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.

• A fire or electric shock may result.

Keep the power socket where the power cord is connected unobstructed.

- The power cord must be disconnected to cut off power to the product when an issue occurs.

- Note that the product is not completely powered down by using only the power button on the remote.

Hold the plug when disconnecting the power cord from the power socket.

- An electric shock or fire may result.

Installation

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

- A fire may result.

Have a technician install the wall-mount hanger.

• Installation by an unqualified person can result in an injury.

- Only use approved cabinets.

Do not install the product in poorly ventilated spaces such as a bookcase or closet.

- An increased internal temperature may cause a fire.

Install the product at least 10 cm away from the wall to allow ventilation.

- An increased internal temperature may cause a fire.

Keep the plastic packaging out of the reach of children.

• Children may suffocate.

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)

• The product may fall and become damaged and/or cause an injury.

• Using the product in an area with excess vibration may damage the product or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

• A fire or electric shock may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

- The product lifespan may be reduced or a fire may result.

Do not install the product within the reach of young children.

• The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Caution

Do not drop the product while moving.

• Product failure or personal injury may result.

Do not set down the product on its front.

• The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

• The product may fall and become damaged and/or cause an injury.

• Install the product only on cabinets or shelves of the right size.

Set down the product gently.

• Product failure or personal injury may result.

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

- Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.

Operation

Warning

There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.

• A fire or electric shock may result.

- Contact Samsung Customer Service Centre for repairs.

Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables.

- Damage to the cord may result in a fire or electric shock.

If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Centre.

• An electric shock or fire may result.

If the product is dropped or the outer case is damaged, turn off the power switch and disconnect the power cord. Then contact Samsung Customer Service Centre.

- Continued use can result in a fire or electric shock.

Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

During a lightning or thunderstorm, power off the product and remove the power cable.

• A fire or electric shock may result.

Do not drop objects on the product or apply impact.

• A fire or electric shock may result.

Do not move the product by pulling the power cord or any cable.

- Product failure, an electric shock or fire may result from a damaged cable.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

• Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

- Product failure, an electric shock or fire may result from a damaged cable.

Do not use or keep combustible spray or an inflammable substance near the product.

• An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

- An increased internal temperature may cause a fire.

Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper, matches, etc) into the product (via the vent or input/output ports, etc).

- Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre.

• Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

- Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre.

- Product failure, an electric shock or fire may result.

Caution

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc).

- Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

Do not put DC power adapters together.

- Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

- Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

• An electric shock or fire may result.

- Avoid using the product outdoors where it can be exposed to rain or snow.

- Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

- Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

If you place the AC/DC power adapter so that it is hanging with the cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Make sure to rest the AC/DC power adapter flat on a table or the floor.

The screen is bright. Keep a sufficient distance from the screen.

- Continuously looking at the screen up close is bad for your eyes.

e.g., pixels x 3 m For IL015E, IS015F: 1.5 x 3 m = a distance of at least 4.5 m is recommended For IL020F, IS020F: 2.0 x 3 m = a distance of at least 6.0 m is recommended For IL025E, IS025F: 2.5 x 3 m = a distance of at least 7.5 m is recommended

Do not use humidifiers or stoves around the product.

- A fire or electric shock may result.

Do not touch the product if it has been turned on for a long time. The product may be hot.

Store small accessories out of the reach of children.

Do not place heavy objects on the product.

• Product failure or personal injury may result.

Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach.

- If children have had the battery in their mouths, consult your doctor immediately.

When replacing the battery, insert it with the right polarity (+, -).

- Otherwise, the battery may become damaged or it may cause fire, personal injury or damage due to leakage of the internal liquid.

Use only the specified standardised batteries, and do not use a new battery and a used battery at the same time.

- Otherwise, the batteries may be damaged or cause fire, personal injury or damage due to a leakage of the internal liquid.

The batteries (and rechargeable batteries) are not ordinary refuse and must be returned for recycling purposes. The customer is responsible for returning the used or rechargeable batteries for recycling.

- The customer can return used or rechargeable batteries to a nearby public recycling centre or to a store selling the same type of the battery or rechargeable battery.

Do not dispose of batteries in a fire.

Cleaning

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. Be careful when touching the LED fixture on the front of the product. There is a risk that LED elements may fall off.

Storage

Contact Customer Service Centre if the inside of the product needs cleaning (service fee will be charged).

Chapter 02 Preparations

Parts

Reverse Side (SBB-IS08E)

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Parts Description

IR	Aim the remote control towards this spot on the LCD Display.Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
A	View the power status of SBB-IS08E.
	Turn the product on or off.
B	View the input source status of SBB-IS08E.

Parts Description

SOURCE	Select the connected input source.
SERVICE	Dedicated to service technicians.
RJ45	Connect to a network using the LAN cable.
USB	Connect to a USB memory device.
DP OUT	Connects to another SBB-IS08E, using a DP cable.
DVI IN	Connects to a source device using a DVI cable or HDMI-DVI cable.
HDMI IN	Connects to a source device using a HDMI cable or HDMI-DVI cable.
DP IN	Connects to a PC using a DP cable.
HDBT OUT	Connects to an IL015E, IL020F, IL025E, IS015F, IS020F or IS025F device, using an HDBT cable.
DC 14V	Connects to the DC power adapter.
©	Connects to a display device, using a DVI or HDMI-DVI cable.

Reverse Side (IL015E IL020F IL025E IS015F IS020F IS025F)

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Parts Description

DP OUT	Connect to the DP IN port on the next cabinet, using a DP cable.
DP IN	Connect to the DP OUT port on the previous cabinet, using a DP cable.This port can be used if an issue occurs with the HDBT video signal.
UART OUT	Connect to the UART IN port on the previous cabinet.
UART IN	Connect to the UART OUT port on the first cabinet and the UART IN port on the next cabinet.This port can be used if an issue occurs with the HDBT control signal.
HDBT OUT	Connect to the HDBT IN port on the previous cabinet.
HDBT IN	Connect SBB-IS08E to multiple cabinets, using the HDBT cable.Refer to "Connecting to cabinets" on page 27 for details.
SWITCH	Select the connected input source (HDBT or DP).
LIGHT SENSOR	Connect to the external light sensor.

After initial installation and servicing, tightly fasten the thumb screws using the appropriate tool.

Remote Control

Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. A button without a description in the image below is not supported on the product.

Line drawing of a remote control with buttons and dials (no text or symbols)

• Remote control button functions may differ for different products.

Line drawing of a Samsung remote control with no text or symbols on the device itself

• Remote control button functions may differ for different products.

Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.

- Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.

Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from the left and right.

• Store used batteries out of reach of children and recycle.
• Do not use a new and used battery together. Replace both batteries at the same time.
• Remove batteries when the remote control is not to be used for an extended period of time.

To place batteries in the remote control

Four sequential diagrams showing a cylindrical device with internal components and a separate vertical panel, all without any text or symbols.

Remote Control (SBB-IS08E model only)

Cable Connection

LAN Cable

- Pin assignment

Pin No Standard Colour Signal

1 White and orange TX+
2 Orange TX-
3 White and green RX+
4 Blue NC
5 White and blue	NC
6 Green	RX-
7	White and brown	NC
8 Brown	NC

- Connector: RJ45

Direct LAN cable (PC to HUB)

graph TD
    RJ5["Router RJ5"] --> P1["P1"]
    P1 -->|P2| RJ3["Router RJ3"]
    RJ3 --> P2["P2"]
    P2 --> P1
    RJ3 --> P1
    P1 -->|P1| Server["Server Tower"]
    P2 -->|P2| Server
    Server -->|Data Bus| RJ5
    Server -->|Data Bus| RJ3

Signal	P1		P2	Signal
TX+	1	<---->	1	TX+
TX-	2	<---->	2	TX-
RX+	3	<---->	3	RX+
RX-	6	<---->	6	RX-

Cross LAN cable (PC to PC)

graph LR
    RJ45[" RJ45 "] --> P1P2[" P1P2 "]
    P1P2 --> R1[" "]
    R1 --> Server[" Server "]
    Server --> Router[" Router "]
    Router --> RJ45
    style RJ45 fill:#f9f,stroke:#333
    style P1P2 fill:#ccf,stroke:#333
    style Server fill:#cfc,stroke:#333

Signal	P1 P2 Signal
TX+	1 <----> 3 RX+
TX-	2 <----> 6 RX-
RX+	3 <----> 1 TX+
RX-	6 <----> 2 TX-

Connection
- Connection 1

graph TD
    A["Server"] --> B["HDBT IN HDBT OUT"]
    B --> C["..."]
    C --> D["HDBT IN"]
    D --> E["..."]
    E --> F["HDBT IN HDBT OUT"]
    F --> G["..."]
    G --> H["HDBT IN"]
    H --> I["..."]
    I --> J["HDBT IN HDBT OUT"]
    J --> K["..."]
    K --> L["HDBT IN HDBT OUT"]
    L --> M["..."]
    M --> N["HDBT IN HDBT OUT"]
    N --> O["..."]
    O --> P["HDBT IN HDBT OUT"]
    P --> Q["..."]
    Q --> R["HDBT IN HDBT OUT"]
    R --> S["..."]
    S --> T["HDBT IN HDBT OUT"]
    T --> U["..."]
    U --> V["HDBT IN HDBT OUT"]
    V --> W["..."]
    W --> X["HDBT IN HDBT OUT"]
    X --> Y["..."]
    Y --> Z["HDBT IN HDBT OUT"]

• Connection 2

graph TD
    A["RAM HEBIT OUT"] --> B["Switch"]
    C["Solar Panel"] --> D["Switch"]
    E["..."] --> F["Switch"]
    G["..."] --> H["Switch"]
    I["Switch"] --> J["Output"]
    K["Switch"] --> L["Output"]

Control Codes

Viewing control state (Get control command)

Header Command ID Data length Checksum
0xAA Command type	0

Controlling (Set control command)

Header Command ID Data length Data Checksum
0xAA Command type	1 Value

Command

No. Command type Command Value range

1	Power control 0x11 0~1
2	Input source control 0x14 -
3	Screen mode control 0x18 -
4	Safety Lock	0x5D	0~1

• All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown below (11+FF+01+01=112), the first digit is removed.
  E.g. Power On & ID=0

Header Command ID Data length Data 1		Checksum
0xAA 0x11	1 "Power"
Header Command ID Data length Data 1		12
0xAA 0x11	11

• To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as "0xFE" and transmit commands. Commands will be executed by each device but ACK will not respond.

Power control

• Function
  A product can be powered on and off using a PC.
• Viewing power state (Get Power ON / OFF Status)

Header Command ID Data length Checksum

0xAA 0x11 0

- Setting power ON/Off (Set Power ON / OFF)

Header Command ID Data length Data Checksum

0xAA 0x11 1 "Power"

"Power": Power code to be set on a product.

1: Power ON

0: Power OFF

- Ack

Header Command ID Data length Ack/Nak r-CMD Val1				Checksum
0xAA	0xFF	3	'A'	0x11	"Power"

"Power": Power code to be set on a product.

• Nak

Header	Command	ID	Data length	Ack/Nak	r-CMD	Val1	Checksum
0xAA	0xFF		3	N'	0x11	"ERR"

"ERR": A code showing what error has occurred.

Input source control

• Function
  The input source of a product can be changed using a PC.

- Viewing input source state (Get Input Source Status)

Header Command ID Data length Checksum

OxAA 0x14

0

- Setting the input source (Set Input Source)

Header Command ID Data length Data Checksum

0xAA 0x14

1 "Input Source"

"Input Source": An input source code to be set on a product.

0x0C	Input source
0x20	MagicInfo
0x1F	DVI_video
0x21	HDMI1
0x22	HDMI1_PC
0x25	DisplayPort

Items "DVI_video" and "HDMI1_PC" are not compatible with 'Set' commands. They only respond to "Get" commands.
— This model does not support HDMI1 and HDMI1_PC.
— MagicInfo is only available with models that contain the MagicInfo function.

- Ack

Header Command ID Data length Ack/Nak r-CMD Val1 Checksum

0xAA 0xFF3 'A' 0x14 "Input

Source"

"Input Source": An input source code to be set on a product.

• Nak

Header	Command	ID	Data length	Ack/Nak	r-CMD	Val1	Checksum
0xAA	0xFF		3	'N'	0x14	"ERR"

"ERR": A code showing what error has occurred.

Screen mode control

- Function

The screen mode of a product can be changed using a PC.

Screen mode cannot be controlled when the Video Wall function is enabled.

- Viewing screen status (Get Screen Mode Status)

Header	Command	ID Data length Checksum
0xAA	0x18	0

- Setting the picture size (Set Picture Size)

Header	Command	ID Data length	Data	Checksum
0xAA	0x18	1	"Screen Mode"

"Screen Mode": A code that sets the product status

0x01	16:9
0x04	Zoom

0x31	Wide Zoom
0x0B	4:3

- Ack

Header Command ID		Data	length	Ack/Nak r-CMD Val1		Checksum
0xAA	0xFF		3	'A'	0x18	"Screen Mode"

"Screen Mode": A code that sets the product status

• Nak

Header	Command	ID	Data length	Ack/Nak r-CMD Val1		Checksum
0xAA	0xFF		3	'N'	0x18	'ERR'

"ERR": A code showing what error has occurred

Safety Lock

• Function
  PC can be used to turn the Safety Lock function on or off on a product.
  This control is available regardless of whether or not the power is turned on.

- Viewing the safety lock state (Get Safety Lock Status)

Header Command ID Data length Checksum

0xAA 0x5D 0

- Enabling or disabling safety lock (Set Safety Lock Enable / Disable)

Header Command ID Data length Data Checksum

0xAA 0x5D 1 "Safety

Lock ^4

*Safety Lock": Safety lock code to be set on a product

1: ON

0: OFF

- Ack

Header Command ID Data		length	Ack/Nak r-CMD Val1		Checksum
0xAA	0xFF	3	'A'	0x5D	'Safety Lock'

"Safety Lock": Safety lock code to be set on a product

• Nak

Header	Command	ID Data length	Ack/Nak r-CMD Val1			Checksum
0xAA	0xFF	3	'N'	0x5D	'ERR'

"ERR": A code showing what error has occurred

Chapter 03 Connecting and using devices

Before Connecting

Pre-connection Checkpoints

Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

Do not connect the power cable until all connections are completed.

Connecting the power cable during connection may damage the product.

Check the types of ports at the back of the product you want to connect.

Connecting to a PC

- Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

- A PC can be connected to the product in a variety of ways. Select a connection method suitable for your PC.

Connecting parts may differ in different products.

Connection using a DVI cable

You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.

Connection Using a DVI-HDMI Cable

Connection Using an HDMI Cable

Connection Using an HDMI-DVI Cable

To properly display images from the computer that is connected to the product via an HDMI-DVI cable, make sure to configure the settings as follows.

• Picture → set each screen mode to Text under Picture Mode
• System → General → set HDMI Hot Plug to Off

Connection Using an DP Cable

• Precautions for using DP

To increase the standby power capacity, the product stops DP communication when it is turned off or in power-saving mode.

If the product in dual monitor mode is turned off or goes into power-saving mode, monitor setting changes may not be updated. As a result, screen output may not be displayed properly.

In the occurrence of this issue, set Max. Power Saving to Off before using the product.

Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting/Bios screen from being displayed when the product is in power-saving mode. If this is the case, make sure to turn on the product first before turning on your PC.

The DisplayPort interface (DP IN) on the product and the provided DP cable are designed based on the VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant.

Make sure to use a DP cable that is VESA compliant.

Connecting to a Video Device

• Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
• You can connect a video device to the product using a cable.

Connecting parts may differ in different products.

After connecting an external device, press the SOURCE button on either the remote control or SBB-1S08F to select the connected external device.

Connection Using an HDMI-DVI Cable

To properly play content saved on a video device that is connected to the product via an HDMI-DVI cable, make sure to configure the settings as follows. You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.

Picture → set each screen mode to Videos/Images under Picture Mode

System → General → set HDMI Hot Plug to On

Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.

Connection Using an HDMI Cable

Using an HDMI cable or HDMI to DVI Cable (up to 1080p)

• For better picture and audio quality, connect to a digital device using an HDMI cable.
• If the product is connected to an external device that is compatible with an older HDMI version, the product may not display screen colours properly. It may also display a blank screen.
  If such a problem occurs, ask the manufacturer of the external device about the HDMI version and, if out of date, request an upgrade.

- Be sure to use an HDMI cable with a thickness of 14 mm or less.

- Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection error may occur.

- A basic high-speed HDMI cable or one with ethernet is recommended. This product does not support the ethernet function via HDMI.

Connecting the LAN Cable

Connecting parts may differ in different products.

- Use a cable of CAT 6 (*FTP type) or higher. *FTP: Foiled Twisted Pair

Connect to a HUB or router that supports the HDCP function.

Installing the cabinets

The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Removing the protective brackets

Diagram showing structural change from a rectangular panel to a multi-panel assembly with light fixtures (no text or symbols)

Assembling the cabinets

Diagram of a mechanical component with a magnified inset showing internal structure (no text or symbols)

3D diagram of a grid-based component with a small inset showing four rectangular cutouts (no text or symbols)

Diagram of a mechanical assembly with a tool inserted into a grid-like component (no text or symbols visible)

Illustration of a mechanical component with a blue arrow indicating a specific part (no text or symbols present)

Simple line drawing of a rectangular grid plate with no text or symbols

Precautions when handling the cabinets

[Caution to prevent external shock and dropping of the product]

After removing the protective brackets, be careful not to expose the product to external shocks or vibrations. Make sure that the product is not dropped from any height.

Be careful not to expose the product to vibrations or external shocks when it is lying flat on the floor.

[Caution to prevent damage to corners]

Take extra care to ensure that the corners of a cabinet do not get damaged.

After removing the protective brackets, do not place the product on the floor with the LED facing down.

Restrictions when installing cabinets

For each SBB-IS08E, the following install configurations are possible: a maximum of 18 IL015E, IS015F devices, a maximum of 32 IL020F, IS020F devices or a maximum of 50 IL025E, IS025F devices.

To obtain Full HD 50/60 Hz picture quality, the following install configurations are possible: IL015E, IS015F devices using a 3*6 layout, IL020F, IS020F devices using a 4*8 layout or IL025E, IS025F devices using a 5*10 layout.

IL015E / ISO15F IL020F / ISO20F

Blank grid paper with no text, numbers, or symbols

IL025E / ISO25F

Blank grid paper with no text, numbers, or symbols

Connecting to cabinets

Connect SBB-IS08E to an external device, and then connect it to IL015E, IL020F, IL025E, IS015F, IS020F or IS025F devices.

Connecting parts may differ in different products.

• Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
• Connect HDBT cables, and then connect DP or stereo cables according to the following steps.

Connection 1

Connecting HDBT cables

graph TD
    A["First cabinet Last cabinet SBB-IS08E"] --> B["HDBT OUT HDBT IN"]
    A --> C["HDBT IN HDBT OUT"]
    A --> D["..."]
    B --> E["Router"]
    C --> F["Router"]
    D --> G["Router"]

graph TD
    A["Node"] --> B["Path 1"]
    B --> C["Node 2"]
    C --> D["Path 3"]
    D --> E["Node 4"]
    E --> F["Path 5"]
    F --> G["Node 6"]
    G --> H["Path 7"]
    H --> I["Node 8"]
    I --> J["Path 9"]
    J --> K["Node 10"]
    K --> L["Path 11"]
    L --> M["Node 12"]
    M --> N["Path 13"]
    N --> O["Node 14"]
    O --> P["Path 15"]
    P --> Q["Node 16"]
    Q --> R["Path 17"]
    R --> S["Node 18"]
    S --> T["Path 19"]
    T --> U["Node 20"]
    U --> V["Path 21"]
    V --> W["Node 22"]
    W --> X["Path 23"]
    X --> Y["Node 24"]
    Y --> Z["Path 25"]
    Z --> AA["Node 26"]
    AA --> AB["Path 27"]
    AB --> AC["Node 28"]
    AC --> AD["Path 29"]
    AD --> AE["Node 30"]
    AE --> AF["Path 31"]
    AF --> AG["Node 32"]
    AG --> AH["Path 33"]
    AH --> AI["Node 34"]
    AI --> AJ["Path 35"]
    AJ --> AK["Node 36"]
    AK --> AL["Path 37"]
    AL --> AM["Node 38"]
    AM --> AN["Path 39"]
    AN --> AO["Node 40"]
    AO --> AP["Path 41"]
    AP --> AQ["Node 42"]
    AQ --> AR["Path 43"]
    AR --> AS["Node 44"]
    AS --> AT["Path 45"]
    AT --> AU["Node 46"]
    AU --> AV["Path 47"]
    AV --> AW["Node 48"]
    AW --> AX["Path 49"]
    AX --> AY["Node 50"]

Connection 2-1

Connecting DP cables for redundancy

graph TD
    A["HD6T OUT"] --> B["HD8T"]
    C["HD8T IN"] --> D["DP OUT"]
    E["DP IN"] --> F["DP OUT"]
    B --> G["..."]
    D --> H["..."]
    F --> I["..."]
    style A fill:#f9f,stroke:#333
    style C fill:#f9f,stroke:#333
    style E fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style D fill:#ccf,stroke:#333
    style F fill:#ccf,stroke:#333

- If another display is connected to the DP OUT port on a cabinet, the screen may not display properly.

- The DP port is provided as a redundant port to be used if an issue occurs under a connection established via the HDBT port.

Connection 2-2

Connecting RS232C cables for redundancy

graph TD
    A["First cabinet Last cabinetSBB-IS08E"] --> B["RJ45HDBT OUT"]
    A --> C["HDBT IN UART OUT"]
    A --> D["..."]
    A --> E["UART IN"]
    B --> F["Router"]
    C --> G["Router"]
    D --> H["Router"]
    E --> I["Router"]
    F --> J["Server"]
    G --> J
    H --> J
    I --> J

Cabinets connected to the same network can only be controlled.

Recommended number of devices for connection for each input voltage

• If using 110 V, you can connect at most 3 IL015E, IS015F devices, 3 IL020F, IS020F devices or 4 IL025E, IS025F devices.
• If using 220 V, connect a maximum of four cabinets, irrespective of the cabinet models.

Exceeding the recommended maximum number of devices can cause the circuit breaker of the product to trigger due to overload.

Changing the Input source

Source

SOURCE → Source

– The displayed image may differ depending on the model.

Source allows you to select a variety of sources and change source device names.

You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source.

After connecting an external device, press the SOURCE button on either the remote control or SBB-IS08E to select the connected external device.

The screen may not display correctly if an incorrect source is selected for the source device you want to convert to.

To view detailed information about connected source devices, press the TOOLS button from the Source page.

Edit Name

SOURCE → Source → TOOLS → Edit Name → ENTER

Customise the name of a connected external device.

The list can include the following source devices. Source devices on the list differ depending on the selected source.

PC / Cable STB / Satellite STB / PVR STB / Game / Blu-ray / DVD / VCR / AV Receiver / Camcorder / DVI PC / DVI Devices / TV / IPTV / HD DVD / DMA

Information

SOURCE → Source → TOOLS → Information → ENTER

You can see detailed information about the selected external device.

Chapter 04 Using LED Signage Manager

The LED Signage Manager software allows you to easily control multiple display devices from your computer.

For details on how to use the LED Signage Manager software, refer to the Help after installing the software. The LED Signage Manager software is available on the website.

The installation process for LED Signage Manager may be affected by the graphics card, motherboard, and network environment.

Make sure that Windows 7 or higher and Microsoft .NET Framework 4.5 are installed on the computer, before installing LED Signage Manager.

Chapter 05 Home feature

This feature is provided in Support → Go to Home. Accessible using the HOME button on the remote control.

Player

HOME → Player → ENTER

— The displayed image may differ depending on the model.

To use the Player feature, set Play via to MagicInfo in System.

Play a range of content such as channels with schedules assigned, templates or files. Play channels or content using any of the following methods.

• Network Channel: Play content using the server.
To run Network Channel, make sure the product is connected to the server.
- Local Channel: Play content in internal memory or from external memory.

Approving a connected device from the server

Approving the Lite server

- Set MagicInfo Mode to Lite in Server Network Settings. Approve and use the Lite server now. First configure the server Network Settings before device approval.

1 Access the server you have assigned to your device.

2 Enter your ID and password to log in.

3 Select Device from the top menu bar.

4 Select Lite from the menus on the left.

5 Select Unapproved from the sub-menus of Lite.

6 Select the Approve button for your device from the list of unapproved Lite devices.

7 Enter the information required to approve the device.

• Device Name: Enter the device name.
• Device Group: Select □ to specify the group.
• Location: Enter the current location of the device.

Pressing the INFO button on the remote when a network schedule is running will display the details of the schedule. Check that the correct device has been selected by viewing the device ID in the details.

8 Select the All menu to check that the device has been registered.

9 When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded.

For further details on how to configure a schedule, refer to the .

If a device is deleted from the list of devices approved by the server, the device will reboot to reset its settings.

Setting the current time

A schedule may not run if the time set on the device is different from the server's current time.

1 Go to the tabs Device → Time.

2 Select your device.

3 Select Clock Set, and sync the time with the server.

• When connecting to the server for the first time, the time on the product is set using the GMT time of the region where the server is installed.
• The time on the product can be changed from the server as shown in step 3.
• Turning the product off and then on again will restore the time setting on the product to the last time that was set from the server.

For further details on how to manage the time (scheduling, holiday management, etc.), refer to the .

Approving the Premium server

- Set MagicInfo Mode to Premium in Server Network Settings. Approve and use the Premium server now. First configure the server Network Settings before device approval.

1 Access the server you have assigned to your device.

2 Enter your ID and password to log in.

3 Select Device from the top menu bar.

4 Select Premium from the menus on the left.

5 Select Unapproved from the sub-menus of Premium.

6 Select the Approve button for your device from the list of unapproved Premium devices.

7 Enter the information required to approve the device.

• Device Name: Enter the device name.
• Device Group: Select □ to specify the group.
• Location: Enter the current location of the device.

Pressing the INFO button on the remote when a network schedule is running will display the details of the schedule. Check that the correct device has been selected by viewing the device ID in the details.

8 Select the All menu to check that the device has been registered.

9 When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded.

For further details on how to configure a schedule, refer to the .

If a device is deleted from the list of devices approved by the server, the device will reboot to reset its settings.

Setting the current time

A schedule may not run if the time set on the device is different from the server's current time.

1 Go to the tabs Device → Time.

2 Select your device.

3 Select Clock Set, and sync the time with the server.

• When connecting to the server for the first time, the time on the product is set using the GMT time of the region where the server is installed.
• The time on the product can be changed from the server as shown in step 3.
• Turning the product off and then on again will restore the time setting on the product to the last time that was set from the server.

For further details on how to manage the time (scheduling, holiday management, etc.), refer to the .

• The displayed image may differ depending on the model.

Network Channel

Play content, templates and schedules configured on the server.

- You can view whether the server is connected (approval) in the Player menu screen. To view whether the server is connected when a Network Channel is running, press INFO on the remote.

1 Select Network Channel from the Player menu.

The No channels message appears if no channel has been registered in Network Channel.

2 Network Channel will run.

Local Channel

Play a schedule or channel that was configured in the product.

1 Select Local Channel from the Player menu.

The No channels message appears if no channel has been registered in Local Channel.

2 Local Channel will run.

Network File

Content files included in schedules that have been downloaded through MagicInfo Server are displayed.

My Templates

Play a template in My Templates stored in the internal memory of the product.

Available features in the Player page

The Player list page provides the following features.

• Device
Select either Internal or USB to search for a desired device list.
- All / Internal / USB
- Content
Select a content type as criterion to search for a desired content list.
- All / Video / Image / PDF / Flash / Office / My Templates

- Sort by

Specify the content sort criterion.

- File name / Recently played

- Options

Menu items in the Player page

Option Name Operations

Play Selected	Select and play desired content.
Send	Copy content to another storage device.
Delete	Delete desired content.
Settings	Configure detailed properties of content.See the following page for details on the Settings feature.

Player page Settings menu

Settings

– The displayed image may differ depending on the model.

Default Storage

Select the storage location that you want to download scheduled channels from the network to.

- Internal / USB

Picture Size

Set the screen size for content.

If Picture Size is set to Video or Image

• Full Screen / Original Size / Screen Fit

If Picture Size is set to PDF or Office

• Full Screen / Original Size

This feature is only available for Video, Image, PDF and Office files.

Display Duration

Set the duration for each page in a slideshow.

This feature is only available for Image, PDF, Flash and Office files.

Transition Effect

Configure transition effects between pages or scenes in a slideshow or video file.

• None / Fade1 / Fade2 / Blind / Spiral / Checker / Linear / Stairs / Wipe / Random

This feature is only available for Image files.

Content Orientation

Switch the orientation of playing content to Landscape or Portrait mode.

- Landscape / Portrait

If Content Orientation is Portrait view, it does not support VP8 video codec.

Default content

This default content will be displayed if you run a channel while no programmes are scheduled on the channel.

- None / My Templates

Safely Remove

Safely removes USB memory

Reset

Restore all the values under Settings to the default when the product was purchased.

When Content is Running

Viewing the details of the content that is running

— The displayed image may differ depending on the model.

Press the INFO button on the remote control,

• Current time
• Type: Type of channel currently playing Only applicable during Network Channel / Local Channel playback.
• CH Number: Number assigned to the channel currently playing Only applicable during Network Channel / Local Channel playback.
• CH Name: Name of the channel currently playing Only applicable during Network Channel / Local Channel playback.
  • Software Version: Displays the software version of a device
  • MAC ID: Displays the original identification number of a device
• Tags: Tag settings assigned to a device from the server Only applicable during Network Channel / Local Channel playback.
  • Server: Displays the connection status (Connected, Not connected or Not approved) of the server
  • USB: Displays the connection status of a USB device

Changing the settings for the content that is running

• The displayed image may differ depending on the model.
• SBB-1508E does not support the sound function.

Press the TOOLS button on the remote control during content playback to configure settings such as Playlist and Repeat.

• Playlist View a list of content items currently playing.
• Repeat Set the repeat mode.

- One / All

File Formats Compatible with Player

• Supported file systems include FAT32 and NTFS.
- A file with a vertical and horizontal resolution larger than the maximum resolution cannot be played.
Check the vertical and horizontal resolution of the file.
- Check supported video codec types and versions.
- Check the supported file versions.
– Flash player 11.0 and older and Flash Air 3.0 and older versions are supported.
– PowerPoint version up to 97 – 2007 is supported
- Only the last USB device that was connected is recognised.

Network Schedule Multiframe

Playback restrictions

• A maximum of two video files (Video) can be played simultaneously.
- For video files with vertical dimensions of 1080p or larger, only one file can be played at a time.
- The maximum number of 4096 x 4096-dimension image files that can be played simultaneously from a media slide is four.
• More than one Flash file cannot be played.
- If an input source element is included, only one video file or media slide can be played simultaneously.
- In a combination of "video files + Flash files + input source elements," supported combinations of different content files that can simultaneously play are as follows:
- Video + Flash
- Video + input source element
- Flash + input source element
- For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
- LFD(.lfd) files are not supported.

Template files and LFD(.lfd) files

Restrictions

- Ensure a distributed folder (content / schedules) exists in Internal / USB memory.

Playback restrictions

• A maximum of two video (Video) files can be played.
• More than one Flash file cannot be played.
- For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
- Multiple videos (Video) cannot be played on a single display of a video wall simultaneously.

Contents

File Extension	Container	Video Codec	Resolution	Frame rate (fps)	Bit rate (Mbps)
*.avi	AVI	DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080	6~30 30
*.mkv	MKV
*.asf	ASF
*.wmv	MP4	MPEG4 SP / ASP
*.mp4	3GP
*.mov	VRO
*.3gp	VOB	H.264 BP / MP / HP
*.vro	PS
*.mpg	TS	Motion JPEG
*.mpeg
*.ts		Window Media Video v9
*.tp
*.trp		MPEG2
*.flv
*.vob
*.svl		MPEG1
*.m2ts
*.mts		VP6 640 x 480 4
*.divx

Video Image

• 3D video is not supported.
- Content with a resolution larger than the resolution specified in the table above is not supported.
• Video content with a Bit rate or Frame rate larger than the rate specified in the table above can cause choppy video during playback.
• Video content will not play, or not play correctly, if there is an error in the content or the container.
- Some USB/digital camera devices may not be compatible with the player.
• Supports up to H.264, Level 4.1
• H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported.
- For all Video codecs except MVC, VP8, VP6:
-Below 1280 x 720: 60 frame max
- Above 1280 x 720: 30 frame max
• GMC 2 or higher is not supported.
• Supports only BD MVC Spec.
- Only one video file can play at a time if video files on the monitor use incompatible codecs or the resolution is 1080 x 1920.
- When a single video file is playing, Seamless mode is not supported under the following conditions:
- Incompatible codec (MVC, VP3, MJPEG) ☑ Incompatible codec
- Incompatible codec N Compatible codec
- The resolution is different from that of the monitor
- The frequency is different from that of the monitor

- Compatible image file format : JPEG, PNG, BMP

32-bit, 24-bit and 8-bit BMP files are supported.

• Supported maximum resolution : 4096 x 4096

• Supported maximum file size: 20MB

• Supported image effects : 9 effects (Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe, Random)

Flash Power Point PDF

Flash player 11.0 and older and Flash Air 3.0 and older versions are supported.Flash Animation- Compatible file format : SWFRecommended resolution : 1280 x 720- CautionPerformance comparable to Flash Player on a Windows operating system cannot be guaranteedOptimisation is needed during content creationFlash Video- Compatible file format : FLV- VideoCodec : H.264 BPResolution : 1920 x 1080- CautionF4V file format is not supportedScreen Video is not supported

Compatible document file formats- Extension : ppt, pptx- Version : Office 97 - Office 2007Functions not supported- Animation effect- 3D shapes (which will be displayed in 2D)- Header and footer (some subitems are not supported)- Word Art- AlignA group alignment error may occur- Office 2007SmartArt is not fully supported. 97 out of 115 subitems are supported.- Object insertion- Half-width characters- Letter spacing- Charts- Vertical textsome subitems are not supported- Slide notes and handout

Compatible document file formats- Extension : pdfFunctions not supported- Content less than 1 pixel not supported because of performance degradation issue.- Masked Image, Tiled Image content not supported.- Content with Rotated Text, not supported.- 3D Shadow Effects not supported.- Some characters not supported(Special characters may be corrupted)

WORD Template files LFD Streaming

Compatible document file formats- Extension : .doc, .docx- Version : Office 97 ~ Office 2007Functions not supported- Page background effect- Some paragraph styles- Word Art- AlignA group alignment error may occur- 3D shapes (which will be displayed in 2D)- Office 2007SmartArt is not fully supported. 97 out of 115 subitems are supported.- Charts- Half-width characters- Letter spacing- Vertical textsome subitems are not supported- Slide notes and handout

Creation/editing/ playback are only available in Template.

Supported in Network Channel and Local ChannelCompatible document file formats- Extension : .lfd

Supported streaming protocols: mms, RTP, HTTPOnly video content is supported

Schedule

HOME → Schedule → ENTER

Available features in the Schedule page

The Schedule page provides the following features.

- Type

- Local: Add or edit schedules.

– Network: View the network schedule configured on the server.

- Device

- Display the name of a connected storage device.

This option only activates if Type is set to Local in Device.

- Options

Menu items in the Schedule page

Option Name Operations

Send	Send configured schedules to another storage device. This is similar to the "copy" feature on PCs.
Delete	Delete schedules.

Configuring channel schedules

Play media content, such as a video or photo, at a specified time.

1 Select a channel to configure.
2 Select the video or photo you want to apply to the channel schedule.
3 Set the time to play the schedule. (Start Time \~ Stop Time)
4 Change the channel schedule name, and then select a destination folder to save to.
5 Press the Save button.

Only applicable when Type is set to Local.

Editing a channel schedule.

Change settings for a configured channel schedule such as content, the duration and the schedule name.

1 Select a channel to edit.
2 From a channel schedule, select the video or photo you want to edit.
- Deleting content: Place the cursor over the desired content and then press the button to delete it.
- Move to the far right end of the content list. Click the⊕ button to add content or change the playback order of content items.
3 Set the time to play the schedule. (Start Time \~ Stop Time)
4 Change the channel schedule name, and then select a destination folder to save to.
5 Press the Save button.

Only applicable when Type is set to Local.

Template

HOME → Template → ENTER

• The displayed image may differ depending on the model.
• SBB-IS08E does not support the sound function.

Available features in the Template page

Create unique content using templates. It is easy to create content. Simply change images and text in a template.

Sort the template list using the following criteria.

• Market
- Orientation

- Landscape: Select this mode when using the product in landscape orientation.

- Portrait: Select this mode when using the product in portrait orientation.

1 Select a template from the provided sample templates.

2 Organise a template by inserting text, video, photo, or PDF files as desired.

Entering text

Edit Text

Select the Edit Text window to enter text.

Font options

Font Size: Specify the text size for the message.

Font Colour: Specify the text colour for the message.

Background colour: Specify the background colour for the message.

Background opacity: Specify the background transparency for the message.

Alignment: Select a message alignment mode.

Scroll: Specify the scroll direction/speed for the message.

Hide Element: Display or hide a message.

Selecting Hide does not reset the message settings.

Reset: Reset all settings in Font options to default settings.

Inserting content such as videos, photos and PDF files

Configuring the background image/background music

Preview

New town
interior design
Sustainable evolution unfalods tomorrow's design

1 Preview the created template using the Preview feature.
2 To save the template, press the Save button.

3 Configure Template Name and Storage.

4 Press the Save button to finish creating the content.

Clone Product

HOME → Clone Product → ENTER

Clone Product

- The displayed image may differ depending on the model.

Export settings on the product to an external storage device. You can also import settings from an external storage device.

This option is useful when assigning the same settings to several products.

When a duplicate file is not found on the external storage device

1 Connect the external storage device, then run the Clone Product function.
2 The No cloning file found on the external storage device. Export this device's settings to the external storage device? message appears.

When a duplicate file is found on the external storage device

1 Connect the external storage device, then run the Clone Product function.
2 The Cloning file found. Please select an option. message appears.

Run the Import from External Storage or Export to External Storage function.

• Import from External Storage: Copy settings saved on an external storage device to the product.
• Export to External Storage: Copy settings on the product to an external storage device.

After configuration is complete, the product is rebooted automatically.

ID Settings

HOME → ID Settings → ENTER

ID Settings

– The displayed image may differ depending on the model.

Assign an ID to a set.

Device ID

Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0\~224)

Press ▲/▼ to select a number, and press ↙.

Enter the number you want using the number buttons on the remote control.

PC Connection Cable

Select the cable currently connected to the computer and product.

- RJ45(LAN) cable

Communicate with LED Signage Manager via the RJ45 cable.

Device ID Auto Set

Automatically assign an ID to the set connected via the RJ45 cable.

When multiple devices are connected, enable the feature on either the first or last device.

Network Status

HOME → Network Status → ENTER

– The displayed image may differ depending on the model.

Check the current network and Internet connection.

On/Off Timer

HOME → On/Off Timer → ENTER

On/Off Timer

– The displayed image may differ depending on the model.

You must set Clock Set before you can use this feature.

On Timer

Set On Timer so that your product turns on automatically at a time and on a day of your choosing.

The product turns on according to the settings of the specified input source.

On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time first.

(On Timer1 - On Timer 7)

• Setup: Select Off, Once, Everyday, Mon-Fri, Mon-Sat, Sat-Sun or Manual. If you select Manual, you can choose the days you want On Timer to turn on your product.
• The check mark indicates days you've selected.
• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left and right arrow buttons to change entry fields.
• Volume: Set the desired volume level. Use the left and right arrow buttons to change the volume level. SBB-IS08E does not support the sound function.
  • Source: Select the input source of your choice.
• Content (when the Source is set to Internal/USB): From the connected USB device or the internal memory device, select a folder containing the video or photo file that will be played when the product turns on.

This function is available only when a USB device is connected.

If there is only one photo file in the USB, the Slide Show will not play.

If a folder name is too long, the folder cannot be selected.

Each USB you use is assigned its own folder. When using more than one of the same type of USB, make sure the folders assigned to each USB have different names.

We recommend that you use a USB memory stick and a multi card reader when using On Timer.

The On Timer function may not work with USB devices with a built-in battery, MP3 players, or PMPs made by some manufacturers because the product can take too long to recognise these devices.

Off Timer

Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer1 \~ Off Timer7)

• Setup: Select Off, Once, Everyday, Mon\~Fri, Mon\~Sat, Sat\~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.
  – The check mark indicates days you've selected.

- Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use the left and right arrow buttons to change entry fields.

Holiday Management

Timer will be disabled during a period specified as a holiday.

• Add Holiday: Specify the period you want to add as a holiday.
  Select the start and end dates of the holiday you want to add using the ▲/▼ buttons, and click the Save button.

The period will be added to the list of holidays.

- Start: Set the start date of the holiday.

– End: Set the end date of the holiday.

Delete: Delete selected items from the list of holidays.

Edit: Select a holiday item and then change the date.

• Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
• Press to select the On Timer and Off Timer settings you do not want to activate.

- The selected On Timer and Off Timer will not activate.

Ticker

HOME → Ticker → ENTER

Ticker

– The displayed image may differ depending on the model.

Input text while a video or image is displayed and display the text on the screen.

• Off / On
  • Message: Enter a message to display on the screen.
  • Time: Set the Start Time and End Time to display a Message.
  • Font options: Specify the text font and colour for the message.
  • Position: Select an orientation to display a Message.
• Scroll: Specify the scroll Direction and Speed for the message.
  • Preview: Preview configured caption settings.

More settings

HOME → More settings → ENTER

- The displayed image may differ depending on the model.

The picture settings menu appears.

URL Launcher

HOME → URL Launcher → ENTER

- The displayed image may differ depending on the model.

For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.

To use the URL Launcher feature, set Play via to URL Launcher in System.

Chapter 06 OSD (On Screen Display) menus

Screen Adjustment

Main menu Sub menu Settings Description

Picture Picture Mode Shops & Shopping Centres /	Offices & Schools / Terminals & Stations / Video Wall	Select a picture mode (Picture Mode) suitable for the environment where the product will be used. Videos/Images mode improves the picture quality of the video device. Text mode improves the picture quality of the computer.
Contrast / Brightness / Sharpness / Colour / Tint (G/R)		Your product has several options for adjusting picture quality.When you make changes to Contrast, Brightness, Sharpness, Colour or Tint (G/R), the OSD will be adjusted accordingly.You can adjust and store settings for each external device you have connected to an input on the productLowering picture brightness reduces power consumption.
Colour Temperature		Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–10000K)Enabled whenColour Toneis set to Off.
White Balance 2 Point Adjust the colour temperature for a more natural picture.
	10 Point	Controls the white balance in 10 point interval by adjusting the red, green, and blue brightness.Some external devices may not support this function.Enabled whenPicture Modeis set to Offices & Schools (Videos/Images).
Gamma Adjust the primary colour intensity.

Main menu Sub menu Settings Description

Advanced Settings Dynamic Contrast Adjust the screen contrast.
Black Tone Select the black level to adjust the screen depth.
Flesh Tone Emphasise pink Flesh Tone.
RGB Only Mode	Displays the Red, Green and Blue colour for making fine adjustments to the hue and saturation.
Colour Space	Adjusts the range and variety of colours (the colour space) available to create images.To adjust Colour, Red, Green, Blue and Reset, set Colour Space to Custom.
Motion Lighting	Reduces power consumption by reducing screen brightness when the picture on the screen is in motion.Enabled when Picture Mode is set to Terminals & Stations (Videos/Images).
Picture Options Colour Tone	Settings can be adjusted and stored for each external device connected to an input on the product.
Digital Clean View	If the broadcast signal received by your product is weak, you can activate the Digital Clean View feature to reduce any static and ghosting that may appear on the screen.Received signal intensity is the strongest when the bar is green.When the signal is weak, try all the options until the product displays the best picture.
MPEG Noise Filter	Reduces MPEG noise to provide improved picture quality.
HDMI Black Level	Selects the black level on the screen to adjust the screen depth.
Film Mode	This mode is suitable to view movies.Sets the product to automatically sense and process film signals from all sources and adjust the picture for optimum quality.Available in HDMI (1080i).

Main menu Sub menu Settings Description

Picture Size Picture Size Choose size and aspect ratio picture displayed on screen.
Position	Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Screen Fit or Custom.To use the Position function after selecting Zoom1, Zoom2, Screen Fit or Custom, follow these steps.
Zoom/Position	Adjusts the picture zoom and position. This option is available when the input source is set to HDMI (1080i/1080p), DVI or DisplayPort. Picture Size must be set to Custom for the option to be available.Custom under Picture Size is only enabled when Picture Mode is set to Videos/Images while in DVI or DisplayPort mode.If you want to reset the picture to its original position, select Reset in the Zoom/Position screen.The picture will be set to its default position.

OnScreen Display

Main menu Sub menu Settings Description

OnScreen Display	Message Display	Source Info	Select whether to display the source OSD when the input source changes.
		No Signal Message Select whether to display the no-signal OSD when no signal is detected.
		MDC Message	Display or hide the MDC OSD when controlling devices using LED Signage Manager.
		Download Status Message	Select to display the status when downloading content from a server or other device.
	Menu Language Set the menu language.		A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC.
	Reset OnScreen Display		This option returns the current settings under OnScreen Display to the default factory settings.

Network

Network Status

MENU → Network → Network Status → ENTER

You can check the current network and Internet status.

– The displayed image may differ depending on the model.

Network Settings

MENU → Network → Network Settings → ENTER

Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates.

– The displayed image may differ depending on the model.

Network type

- Wired

Network Settings (Wired)

Connecting to a Wired Network

There are three ways to attach your product to your LAN using cable.

- You can attach your product to your LAN by connecting the LAN port on the back of your product to an external modem using a LAN cable. See the diagram below.

- You can attach your product to your LAN by connecting the LAN port on the back of your product to an IP Sharer which is connected to an external modem. Use LAN cable for the connection. See the diagram below.

graph LR
    A["The Modem Port on the Wall"] --> B["External Modem (ADSL / VDSL)"]
    B --> C["IP Sharer (having DHCP server)"]
    C --> D["LAN"]
    D --> E["RJAS"]
    B --> F["Modem Cable LAN Cable LAN Cable"]

- Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. See the diagram below. Note that the wall outlet is attached to a modem or router elsewhere in your house.

graph LR
    A["The LAN Port on the Wall"] --> B["LAN Cable"]
    B --> C["RMS"]

If you have a Dynamic Network, you should use an ADSL modem or router that supports the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS values your product needs to access the Internet so you do not have to enter them manually. Most home networks are Dynamic Networks.

Some networks require a Static IP address. If your network requires a Static IP address, you must enter the IP address, subnet mask, gateway, and DNS values manually on your product Cable Setup Screen when you set up the network connection. To get the IP address, subnet mask, gateway, and DNS values, contact your Internet Service Provider (ISP).

If you have a Windows computer, you can also get these values through your computer.

You can use ADSL modems that support DHCP if your network requires a Static IP address. ADSL modems that support DHCP also let you use Static IP addresses.

Set the network connection to use Internet services such as perform software upgrades.

Automatic Network Settings (Wired)

Connect to the network using a LAN cable.

Make sure a LAN cable is connected first.

How to set up automatically

1 Set Network type to Wired from the Network Settings page.

2 Press the Connect button to start Network Settings.

- The Connect button is only enabled when the LAN cable is properly connected.

3 The network test screen appears and verifies the network connection.

When the connection has been verified, the "Wired network and Internet connection completed." message appears.

If the connection process fails, check the LAN port connection.

If the automatic process cannot find the network connection values or if you want to set the connection manually, go to the next section, network setup.

Manual Network Settings (Wired)

Offices may use static IP addresses.

If this is the case, ask the network administrator for the IP address, subnet mask, gateway and DNS server address. Enter these values manually.

Getting the Network Connection Values

To view the Network connection values on most Windows computers, follow these steps.

1 Right click the Network icon on the bottom right of the screen.

2 In the pop-up menu that appears, click Status.

3 On the dialog that appears, click the Support tab.

4 On the Support Tab, click the Details button. The Network connection values are displayed.

How to set up manually

1 Set Network type to Wired from the Network Settings page.

2 Press the Connect button to start Network Settings.

- The Connect button is only enabled when the LAN cable is properly connected.

3 The network test screen appears and the verification process starts. Press Stop. The verification process stops.

4 Select IP Settings on network connection screen. The IP Settings screen appears.

5 Select the field at the top, press ☐, and then set IP settings to Enter manually. Repeat the entry process for each field in the IP Address.

Setting IP settings to Enter manually automatically changes DNS setting to Enter manually.

6 When done, select OK at the bottom of the page, and then press ☐. The network test screen appears and the verification process starts.

7 When the connection has been verified, the "Wired network and Internet connection completed." message appears.

Multimedia Device Settings

MENU → Network → Multimedia Device Settings → ENTER

Allow other devices such as smart phones and tablets on your network, to share content with your product.

Server Network Settings

MENU → Network → Server Network Settings → ENTER

Connect to server

To run Player connect to a network.

• ServerAddress / SSL / Port

If the SSL option is enabled, the server is configured to use https and data transfer is encrypted.

Enter the server IP address and port number. Use 7001 as the port number. (If unable to connect to the server using port number 7001, check with your server administrator to find the correct port number and then change the port number.)

MagicInfo Mode

Select the appropriate MagicInfo Mode depending on the environment where you are using the product.

- Lite / Premium

Server Access

Select a method to connect the server network.

- Allow / Deny

FTP Mode

Specify the FTP operating mode.

- Active / Passive

Device Name

MENU → Network → Device Name → ENTER

Select or enter a device name.

This name can be shown on network remote controls over the network.

• [VideoWall]Player1 \~ 6 / User Input

System

Main menu Sub menu Settings Description

System	Setup		Go through the initial setup steps like you did the first time you used this product.Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".If you want to change the PIN number, use the Change PIN function.
	Time	Clock Set	Select Clock Set. Select Date or Time, and then press ↗.Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow buttons to move from one entry field to the next. Press ↗ when done.You can set the Date and Time directly by pressing the number buttons on the remote control.
		DST Switches the DST (Daylight Saving Time) function on or off.Start Date, End Date and Time Offset are enabled only when DST is set to Manual.
		Sleep Timer Automatically shuts off the product after a preset period of time.Use the up and down arrows to select a period of time, and then press ↗. To cancel Sleep Timer, select Off.
	Auto Source Switching	Auto Source Switching	When the Auto Source Switching is On, the display video source will automatically be searched for active video.The Primary Source selection will be activated, if the current video source is not recognised.Secondary Source selection will become active, if no primary video source is available.If both the primary and secondary input sources are not recognised, the display will perform two searches for an active source, each search checking the primary and then secondary source. If both searches fail, the display will return to the first video source and display a message indicating that there is no signal.When the Primary Source selection is set to All, the display will search all the video source inputs twice in sequence looking for an active video source, returning back to the first video source in the sequence if no video is found.
		Primary Source Recovery	Select whether to restore the selected primary input source when a primary input source is connected.The Primary Source Recovery function is disabled if Primary Source is set to All.

Main menu Sub menu Settings Description

	Primary Source	Specify Primary Source for the automatic input source.
	Secondary Source	Specify Secondary Source for the automatic input source.The Secondary Source function is disabled if Primary Source is set to All.
Power Control	Auto Power On	This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
	Max. Power Saving	Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.
	Standby Control	You can set the screen standby mode to be applied when an input signal is received.
	Network Standby This feature keeps the network power on when the product turns off.
Eco Solution	No Signal Power Off	Save power by turning the device off when no signal is received from any source level. Disabled when an attached PC is in power saving mode.The product will automatically power off at a specified time. The time can be changed as required.
	Auto Power Off	The product will automatically turn off if you don't press a button on the remote or touch a button on product front panel within select hours to prevent overheating.
Device Manager	Keyboard Settings	Connecting a keyboard to the product displays the Keyboard Settings menu.
	Mouse Settings	Connecting a mouse to the product displays the Mouse Settings menu.
	Pointer Settings Specify the pointer size, speed and shape.
Play via		Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting.
Change PIN		The Change PIN screen will appear.Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN.When the Confirm screen disappears, press the Close button. The product has memorised your new PIN.Default password: 0 - 0 - 0 - 0

Main menu Sub menu Settings Description

Security Safety Lock It sets safe lock function.
		Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".If you want to change the PIN number, use the Change PIN function.
		All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be locked by the Safety Lock function.To unlock the menus and buttons, press the LOCK button and then enter the password (default password: 0 - 0 - 0 - 0).
	Power On Button	Turn on this feature to enable the remote control's Power button to turn on the device while Safety Lock is enabled.
	USB Auto Play Lock	Select whether to automatically play MaglcInfo content saved on a connected USB device.
General	Smart Security	The security provided to protect your display device and connected storage devices against viruses includes.
	HDMI Hot Plug	This feature is used to activate the time delay to turn on a DVI/HDMI source device.
	DivX® Video On Demand Shows the registration code authorised for the product.
			If you connect to the DivX® web site and register using that code, you can download the VOD registration file.For more information about DivX® VOD, visit "http://vod.divx.com".
Reset System		This option returns the current settings under system to the default factory settings.

Support

Main menu Sub menu Settings Description

Support Software Update Update now Update the software to the latest version.
	Auto update This feature automatically updates the product when not in use.
Contact Samsung	View this information when your product does not work properly or when you want to upgrade the software.You can find information regarding our call centres and how to download products and software.Contact Samsung and find the product Model Code and Software Version.
Go to Home	Accessible using the HOME button on the remote control.
Reset All	This option returns all the current settings for a display to the default factory settings.

Chapter 07 Playing photos and videos (Media Play)

Play video and photo files saved on a USB mass storage class (MSC) device. SBB-IS08E does not support the sound function.

View photo and video files saved on a storage device.

Play a variety of content using the following methods.

• Using a USB device: Play media content, such as videos and photos, saved on a USB device.
- Connecting a storage device: Play media content saved on a storage device such as a smartphone, camera, PC or cloud service.

Read the following before using media play with a USB device

Caution

• Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data.
• Do not remove a USB device while it is loading.
  • If a USB device is connected using a USB extension cable, the USB device may not be recognised or files saved on the device may not be able to be read.
• If the product does not recognise a connected USB device, the files on the USB device may be corrupted or may not be able to be played. If this occurs, connect the USB device to the PC to format the device, then make sure the device is connected properly.
  • USB HDD greater than 2TB is not supported.

Compatible devices with media play

• Some USB digital cameras, smartphones and audio devices may not be compatible with the product.
• Media play is only compatible with USB MSC devices.
- MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs. (USB hubs are not supported.) These MSC devices must be connected directly to a USB port on the product.

- If more than one Picture Transfer Protocol (PTP) device is connected, only one will work at a time.

- If multiple MSC devices are connected, some devices may not be recognised. USB devices that require high power (higher than 500mA or 5V) may not be supported.

• If an overheating warning message appears when a USB device is connected or used, the USB device may not be recognised or function properly.

- The screensaver activates if the product is left idle for a period of time specified in Auto Protection Time.

• Power-saving mode on some external hard disk drives may automatically deactivate after connecting to the product.

File system and formats

• Media play may not function properly with unlicensed multimedia files.
• Media Transfer Protocol (MTP) is not supported.
• Supported file systems include FAT16, FAT32 and NTFS (read only).
• Media play supports the sequential JPEG format. It does not support the progressive JPEG format.
- Images with a higher resolution take longer to be displayed on the screen.
• The maximum JPEG resolution supported is 15360x8640 pixels.
- If a file is incompatible or corrupted, a message Not Supported File Format. appears.
- When sorting files in folder view mode, a maximum of 1000 files can be displayed in each folder.
• If a USB device contains 8000 files and folders or more, some files and folders may not open.

- DRM MP3 files downloaded from websites that charge a fee cannot be played. Digital Rights Management (DRM) refers to a system for protecting the copyrights of data circulated via the Internet or other digital media by enabling secure distribution and/or disabling illegal distribution of the data.

It is recommended to use a USB HDD that has a power adapter.

It is recommended to remove a USB device using the Disconnect USB Device function.

Using a USB device

Connecting a USB device

1 Turn on your product.
2 Connect a USB device containing photo and video files to the USB port.
3 The Player page automatically appears as soon as a USB device connects to the product.
If only one USB device is connected, files saved on the USB device are displayed automatically. To view content saved on a USB device, connect the USB device to a USB port on the product.

Removing a USB device

Removing a USB device from Source

1 Press SOURCE on the remote control. Alternatively, go to Source using the OSD menu.
SOURCE → Source
2 Select USB from Source, and then press the TOOLS button on the remote control. The Options menu is displayed.
3 Select Disconnect USB Device and wait until the USB device is disconnected. The USB device is disconnected.

Features provided in the media content list page

SOURCE → Source → USB

The media content list page on a storage device provides the following features.

- Sort by

Rearrange the media content list under the selected file format in a desired view mode.

- This menu item is not available if Filter is set to All.

- Filter

Among Photos and Videos content saved on a storage device, view content files under a desired file format only.

- Options

- This menu item is not available if Filter is set to All.

Menu items in the media content list page

Option Name Operations Photos Videos

Slide Show	Start a slideshow.This menu item is not available ifSort byis set toFolder.	√
Play Selected	Select and play desired content from the media content list.	√	√
Send	Send media content to another storage device. This is similar to the "copy" feature on PCs.	√	√
Index	Select an index to conveniently locate media content if a storage device contains a lot of media content.Provided indices include dates and alphanumeric characters.This menu item is not available ifSort byis set toFolder.	√	√

- Pressing the INFO button while a device name is selected will display information about the selected device.

- Pressing the INFO button while a file is selected will display information about the selected file.

Available buttons and features during photo playback

Pressing the ↗ or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear.

• Pause / Play
  Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder.
• Previous / Next
  View the previous or next photo.
• Settings

Option Name Operations

Slideshow Settings	Speed: Change the slideshow speed.Effects: Apply transition effects between photos.
Rotate	Rotate photos.
Zoom	Zoom in on photos up to 4x.
Send	Send open photos to another storage device. This is similar to the "copy" feature on PCs.
Information	View information about a file.

Available buttons and features during video playback

Pressing the ☐ or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear.

- Pause / Play

Pause or play a video.

- Rewind / Fast Forward

Rewind or fast forward a video. Speed up playback up to 3x, if required. To change the playback speed to the original speed, select ▶.

- Previous / Next

To play the previous video, select twice. Selecting once will play the current video from the beginning. To play the next video, select

- Settings

Option Name Operations

Select Scene	Thumbnails: Select a scene and play the video from the scene. Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video contains audio only or 3) the video play time is shorter than 60 seconds. Chapter Titles: Select and play another video in the same folder. Time Bar: You can use the ◀ and ▶ buttons to scan through the file in 10-second intervals or enter a specific time value to jump to that point in the video.
Subtitle	Language / Sync / Reset Sync / Size / Encoding If the subtitle is displayed incorrectly, change Encoding options.
Repeat	Configure Repeat. Off Repeat One: Play the current video repeatedly. Repeat All: Play all videos in a folder repeatedly.
Rotate	Rotate an image.
Picture Size	Change the screen size (Picture Size). Supported screen sizes vary depending on the image.
Information	View information about a file.

Supported Subtitle and Media play file formats

Subtitle

External Internal

MPEG-4 timed text (.ttxt)SAMI (.smi)SubRip (.srt)SubViewer (.sub)Micro DVD (.sub or .txt)SubStation Alpha (.ssa)Advanced SubStation Alpha (.ass)Powerdivx (.psb)

XsubContainer: AVISubStation AlphaContainer: MKVAdvanced SubStation AlphaContainer: MKVSubRipContainer: MKVMPEG-4 timed textContainer: MP4

Supported image resolutions

File Extension Type Resolution

*.jpg, *.jpeg JPEG 15360 x 8640

*.png PNG 1920 x 1080

*.bmp BMP 1920 x 1080

*.mpo MPO 15360 x 8640

Supported Video Formats

• Video content will not play, or not play correctly, if there is an error in the content or the container.
• Video playback is not available if the standard bit rate or frame rate is higher than the frame rate per second specified in the table.
- If the Index Table is in error, the Seek (Jump) function is not supported.
- You may experience file stuttering while playing a video through a network connection.
- The menu may take longer to appear if the video's bit rate exceeds 10Mbps.
- Some USB/digital camera devices may not be compatible with the player.

Video Decoder

Supports up to H.264, Level 4.1

H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported.

For all Video codecs except MVC, VP8, VP6:

• Below 1280 x 720: 60 frame max
- Above 1280 x 720: 30 frame max

GMC 2 over is not supported.

Supports only BD MVC Spec.

File Extension	Container	Video Codec	Resolution	Frame rate (fps)	Bit rate (Mbps)
*.avi	AVI	DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080	6~30 30
*.mkv	MKV
*.asf	ASF
*.wmv	MP4	MPEG4 SP / ASP
*.mp4	3GP
*.mov	VRO
*.3gp	VOB	H.264 BP / MP / HP
*.vro	PS
*.mpg	TS	Motion JPEG
*.mpeg
*.ts		Window Media Video v9
*.tp
*.trp		MPEG2
*.mov
*.flv		MPEG1
*.vob
*.svl		VP6 640 x 480 4
*.m2ts
*.mts		MVC 1920 x 1080 24 / 25 / 30 40
*.divx
*.webm	WebM	VP8 6 ~ 30 8

Chapter 08 Troubleshooting Guide

Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.

If the screen remains blank, check the PC system, video controller and cable.

Requirements Before Contacting Samsung Customer Service Centre

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

1 Power off both the PC and product.
2 Disconnect all the cables from the product.
3 Power on the product.
4 If No Signal is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.	Check the cable connection between the product and PC, and ensure the connection is secure.
Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.	The blank spaces found on the screen have nothing to do with the product.
	Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.
	If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

Screen issue

The power LED is off. The screen will not switch on.	Make sure that the power cord is connected.
No Signal is displayed on the screen.	Check that the product is connected correctly with a cable.
	Check that the device connected to the product is powered on.
Not Optimum Mode Is displayed.	This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.
	Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.
The images on the screen look distorted.	Check the cable connection to the product
The screen is not clear. The screen is blurry.	Remove any accessories (video extension cable, etc) and try again.
	Set the resolution and frequency to the recommended level.

Screen issue

The screen appears unstable and shaky.	Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.
There are shadows or ghost Images left on the screen.
The screen is too bright. The screen is too dark.	Adjust Brightness and Contrast.
Screen colour is Inconsistent.	Go to Picture and adjust the Colour Space settings.
White does not really look white.	Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power LED blinks every 0.5 to 1 second.	The product is in power-saving mode.
	Press any key on the keyboard or move the mouse to return to the previous screen.
The product will turn off automatically.	Go to System and make sure Sleep Timer is set to Off.
	If a PC is connected to the product, check the power status of the PC.
	Make sure the power cable is connected properly to the product and power outlet.
	If the signal from a connected device is not detected, the product automatically turns off after 10 to 15 minutes.
Picture quality of the product is different from the dealer shop where it was purchased.	Use an HDMI cable to obtain high-definition (HD) picture quality.
The screen display does not look normal.	Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video.
	Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is defective.
	A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

Screen issue

The brightness and colour do not look normal.	Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and Sharpness.
	Go to System and adjust the Energy Saving settings.
	Reset the screen settings to the default settings.
Broken lines are displayed on the edges of the screen.	If Picture Size is set to Screen Fit, change the setting to 16:9.
Lines (red, green or blue) are displayed on the screen.	These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue.
The display looks unstable and then freezes.	The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution.
The screen cannot be displayed in full screen.	A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
	A video with an aspect ratio different from the product can cause black bars at the top and bottom of the screen.
	Change the screen size setting to full screen on the product or source device.

Remote control issue

The remote control does not work.	Make sure that the batteries are correctly in place (+/-).
	Check if the batteries are flat.
	Check for power failure.
	Make sure that the power cord is connected.
	Check for any special lighting or neon signs switched on in the vicinity.

Source device issue

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is booting, have your PC serviced.

Other issue

The product smells like plastic.	The plastic smell is normal and disappears over time.
Video playback is choppy.	Check the cable connection and connect it again if required.
	Using an excessively hard or thick cable may cause choppy video playback.Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.
Small particles are found on the edges of the product.	The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "The defined resolution Is not supported." appears.	The message "The defined resolution is not supported." appears if the input source resolution exceeds the maximum resolution of the display.To resolve the issue, change the PC resolution to a resolution supported on the display.
HDMI Black Level Is not functioning properly on an HDMI device with YCbCr output.	This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

Other issue

The IR sensor is not functioning.	Make sure the sensor light turns on when a button is pressed on the remote control.
	• If the light does not turn on, turn the power switch off and then on again.If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected.Contact your nearest service centre to have the product serviced.
In power-saving mode, when the input source is DisplayPort, PC display settings cannot be saved.	Go to System → General and set Max. Power Saving to Off. Alternatively, configure the PC display output settings again. Ensure the set is turned on.
When booting the PC with the input source set to DisplayPort, the BIOS and booting screens do not appear.	Boot the PC when the set is turned on or when the input source is not DisplayPort.

Q & A

Question Answer

– Refer to the user manual for your PC or graphics card for further instructions on adjustment.

How can I change the frequency?

Set the frequency on your graphics card. Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. Windows ME/2000: Go to Control Panel → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize → Display Settings → Advanced Settings → Monitor and adjust the frequency in Monitor Settings. Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings. Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings.

How can I change the resolution?

Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings and adjust the resolution. Windows ME/2000: Go to Control Panel → Display → Settings and adjust the resolution. Windows Vista: Go to Control Panel → Appearance and Personalization → Personalize → Display Settings and adjust the resolution. Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution and adjust the resolution. Windows 8: Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution and adjust the resolution.

Question Answer

How do I set powersaving mode?

• Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display → Screen Saver Settings or BIOS SETUP on the PC.
• Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.
• Windows Vista: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.
• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.
• Windows 8: Set power-saving mode in Settings → Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings or BIOS SETUP on the PC.

Chapter 09 Specifications

General

Model Name SBB-IS08E

Power Supply		AC 100 to 240 VAC (+/- 10%), 60 / 50 Hz ± 3 HzRefer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental considerations	Operating	Temperature: 0 °C - 40 °C (32 °F - 104 °F)Humidity: 10% - 80%, non-condensing
	Storage	Temperature: -20 °C - 45 °C (-4 °F - 113 °F)Humidity: 5% - 95%, non-condensing
Supported models		IL015E, IL020F, IL025E, ISO15F, ISO20F, ISO25F
Model Name		IL015E / IS015F IL020F IS020F IL025E / IS025F
Cabinet Pixel Pitch		1.5 mm 2.0 mm 2.5 mm
	LED pixel configuration	3-in-1(R/G/B in 1 LED) 3-in-1(R/G/B in 1 LED) 3-in-1(R/G/B in 1 LED)
	LED pixel size (W x H)	1.0 mm x 1.0 mm	1.0 mm x 1.0 mm	1.5 mm x 1.6 mm	2.1 mm x 2.1 mm
	Pixels (Row x Column)	320 x 360 pixels	240 x 270 pixels		192 x 216 pixels
	Aspect ratio (W:H)	8:9 8:9		8:9
Power Supply Line Input voltage range		AC 100 to 240 VAC (+/- 10%)
Environmental considerations	Operating	Temperature: 0 °C - 40 °C (32 °F - 104 °F) Humidity: 10% - 80%, non-condensing
	Storage	Temperature: -20 °C - 45 °C (-4 °F - 113 °F) Humidity: 5% - 95%, non-condensing

— Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimises the monitor settings. Monitor installation takes place automatically. However, you can customise the installation settings if desired.
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
— For detailed device specifications, visit the Samsung Electronics website.

Preset Timing Modes

This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.

Model Name SBB-IS08E
IL015E / IL025E / ISO15F / ISO25F IL020F / ISO20F

Synchronization Horizontal Frequency	30 – 81 kHz --
Vertical Frequency	24 – 75 Hz --
Refresh rate	-2500 Hz 3660 Hz
Video Frame rate	-50/60 Hz
Resolution Optimum Resolution	1920 x 1080 @ 60 Hz
Maximum Resolution	1920 x 1080 @ 60 Hz

The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank with the power LED on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Resolution Horizontal Frequency (kHz)		Vertical Frequency (Hz)	Pixel Clock (MHz)	Sync Polarity (H/V)
IBM, 720 x 400	31.469	70.087	28.322	-/+
MAC, 640 x 480	35.000	66.667	30.240	-/-
MAC, 832 x 624	49.726	74.551	57.284	-/-
MAC, 1152 x 870	68.681	75.062	100.000	-/-
VESA, 640 x 480	31.469	59.940	25.175	-/-
VESA, 640 x 480	37.861	72.809	31.500	-/-

• Horizontal Frequency
  The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
• Vertical Frequency
  The product displays a single image multiple times per second (like a fluorescent light) to display what the viewer sees. The rate of a single image being displayed repeatedly per second is called vertical frequency or refresh rate. Vertical frequency is measured in Hz.

Resolution Horizontal Frequency (kHz)		Vertical Frequency (Hz)	Pixel Clock (MHz)	Sync Polarity (H/V)
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768	56.476	70.069	75.000	-/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
VESA, 1152 x 864 67.500 75.000 108.000 +/+
VESA, 1280 x 720	45.000 60.000 74.250 +/+
VESA, 1280 x 800	49.702	59.810	83.500	-/+
VESA, 1280 x 1024	63.981	60.020	108.000	+/+
VESA, 1280 x 1024	79.976	75.025	135.000	+/+
VESA, 1366 x 768	47.712	59.790	85.500	+/+
VESA, 1440 x 900	55.935	59.887	106.500	-/+
VESA, 1600 x 900	60.000 60.000 108.000 +/+
VESA, 1680 x 1050	65.290	59.954	146.250	-/+
VESA, 1920 x 1080	67.500	60.000	148.500	+/+

Chapter 10 Appendix

Responsibility for the Pay Service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

- If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

- If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

- If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

• If a product is reinstalled to move to a different spot or to move to a different house.

- If customer requests instructions on how to use because of another company's product.

- If customer requests instructions on how to use the network or another company's programme.

- If customer requests software installation and setup for the product.

- If a service technician removes/cleans dusts or foreign materials inside of the product.

- If customer requests an installation additionally after purchasing a product through home-shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair

If a product damage is caused by;

• External impact or drop.
• Use of supplies or separately sold product unspecified by Samsung.
  • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.
• Remodeling or repairing the product by customer.
  • Using it with incorrect voltage or non-authorised electrical connections.
• Not following the "cautions" in User Manual.

Others

• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

Licence

HDMI

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

DIVX. HD

DivX Certified® to play DivX® video up to HD 1080p, including premium content.

DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used under license.

This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.

To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu.

Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.

Open Source Licence Notice

In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English.

For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send email to [e-mail].