Cozzia CZ-800 - Massage device

CZ-800 - Massage device Cozzia - Free user manual and instructions

Find the device manual for free CZ-800 Cozzia in PDF.

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Product Type Massage Chair
Model CZ-800 / Quantum
Dimensions (Chair) 63" x 31.8" x 49.4" (160 x 81 x 125 cm)
Dimensions (Reclined) 74.4" x 31.8" x 40.4" (189 x 81 x 103 cm)
Net Weight 293.6 lbs (133 kg)
Gross Weight 334.9 lbs (152 kg)
Power Requirements 110-120 V, 60 Hz, 2.3 A
Massage Time 5 to 30 minutes
Massage Programs Auto, Custom, Spot, Stretch, Spa Auto, Spa Manual, Try Me, Chair Doctor
Massage Techniques Roller, Airbag, Heat Therapy, Zero Gravity (via recline)
Heating Zones Multi-zone with adjustable temperature
Bluetooth Speakers 15W x 2 + 8W x 2, Bluetooth code: Cozzia Quantum
Safety Features Child safety lock, leg rest safety sensor, overheating and power surge detectors
Additional Functions User account, favorites, chair diagnostics (SpO2, heart rate), remote control with touchpad
Warranty 3-year in-home service and parts warranty
Cleaning Instructions Wipe with dry soft cloth; do not use benzene or thinner
Storage Conditions Avoid direct sunlight and high humidity; store at -20°C to 60°C

Frequently Asked Questions - CZ-800 Cozzia

How do I connect my smartphone to the massage chair's Bluetooth speakers?
Enable Bluetooth on your device, search for 'Cozzia Quantum', and pair. The speakers (15W x 2 + 8W x 2) will play music while the chair is operating.
What is the maximum recommended usage time per session?
Do not use the chair for more than 30 minutes continuously. Also, avoid massaging the same spot for over 5 minutes to prevent overstimulation.
How do I activate the child safety lock?
Go to Settings > Child Lock, enable it, and set a password. To unlock, enter your password or the default code '0304'. When locked, all functions are disabled.
What should I do if the massage chair does not power on?
Check that the power cord is properly plugged into a working outlet and that the main power switch is set to '1'. If the chair still doesn't work, turn off power for 30-50 minutes to reset.
Can I use the chair if I have a medical condition like a pacemaker?
Consult your doctor before use. The chair is not recommended for individuals with pacemakers, electronic medical devices, or certain conditions like osteoporosis, pregnancy, or recent surgery.
How do I clean the massage chair upholstery?
Unplug the chair. Wipe with a dry, soft, clean cloth. For thorough cleaning, use a slightly damp cloth. Never use benzene, thinner, or abrasive cleaners. Do not machine wash or iron the upholstery.
What are the dimensions and weight of the CZ-800?
Chair dimensions: 63" x 31.8" x 49.4". Reclined: 74.4" x 31.8" x 40.4". Net weight: 293.6 lbs, shipping weight: 334.9 lbs. Ensure adequate clearance around the chair.
I forgot my child lock password. How can I unlock the chair?
Use the default password '0304' to unlock. To disable the lock, go to Settings and turn off the Child Lock function.
What is the 'Chair Doctor' feature?
Chair Doctor diagnoses your body tension, SpO2 (oxygen saturation), and heart rate, then customizes a massage treatment. It can also detect chair malfunctions and provide error codes for customer service.
Can I save my favorite massage programs?
Yes, after creating a custom program, tap the 'Favorites' icon to name and save it. You can access saved programs quickly from the 'My Favorites' page.

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USER MANUAL CZ-800 Cozzia

USER MANUAL | CZ-800/Quantum

Hello.

Congratulations on purchasing your new Quantum.

At Cozzia we understand that every body is different and have carefully designed your massage chair with that in mind. But enough about us, this is about you. Learning how to use your new chair is simple (we designed it that way).

So let's get started.

Scan QR Code to Visit Website

Cozzia CZ-800 - Hello. - 1

Scan QR Code for Operation Video

Cozzia CZ-800 - Hello. - 2

Scan QR Code for Service Support Scan QR Code to Vis

Cozzia CZ-800 - Hello. - 3

For replacement parts and tech support, please call our service and warranty phone number, or visit www.cozziausa.com

TABLE OF CONTENTS

Cozzia CZ-800 - TABLE OF CONTENTS - 1

INTRO

Dimensions 3

Contents 4

Cozzia CZ-800 - TABLE OF CONTENTS - 2

CHAIR

Move & Clearance 5

Components 6

Massage Points 7

Specifications 8

Wired Touch-pad Interface 9-11

Try Me 12-14

Custom Program 15-20

Auto Program 21-22

Spot Program 23-24

Stretch Program 25-26

Spa Auto 27-28

Spa Manual 29-33

Chair Doctor 34-36

Heat Therapy 37-38

My Favorites 39-40

Recline 41-42

Settings 43-52

User Account 53-56

Cozzia CZ-800 - TABLE OF CONTENTS - 3

TABLE OF CONTENTS

Cozzia CZ-800 - TABLE OF CONTENTS - 1

Safety 57-58

Grounding Instruction 59

Troubleshooting 59

Care and Storage 59

Warranty 60

DIMENSIONS

First, let's get your chair inside.

49.4" 63" 31.8"

Box 1 50.4" 33.9" 55.9"

Base & Backrest

Box 2 25.4" 22.4" 21.9"

Footrest

CONTENTS

Everything you need for a relaxing experience.

QUANTUM COZZIO [19] 2007 [1] 2008 [1] 2009 [1]

QUANTUM COZZIA [2019] 4-27

Installation ManualUser Manual

QUANTUM CTW COZZIO

Warranty Postcard

Cozzia CZ-800 - CONTENTS - 4

natural_image Line drawing of a U-shaped electrical plug with two terminal connectors (no text or symbols)

Cozzia CZ-800 - CONTENTS - 5

natural_image Simple line drawing of a rectangular object with a handle extending from it (no text or symbols)

Cozzia CZ-800 - CONTENTS - 6

natural_image Line drawing of a modern massage chair with adjustable seat and neck (no text or symbols)

CZ-800/Quantum Massage chairWidescreen To

Move & Clearance

A few simple steps to find the best place for your new chair.

HOW TO MOVE
Cozzia CZ-800 - Move & Clearance - 1

natural_image Line drawing of a person using a treadmill to adjust equipment, with an inset showing the same device (no text or symbols present)

Move with a slight pull or push
Caution: If you roll the chair on wood floor, marks may be left

Cozzia CZ-800 - Move & Clearance - 2

natural_image Line drawing of a car interior with two human figures interacting around it (no text or symbols)

Two people are needed to lift the chair

CLEARANCE
8" 8"

Reserve space on the left and right

31.5" 2"

Reserve space on the front and back

CHAIR COMPONENTS

Some of your chair's most important features.

Speaker Widescreen Touch Pad Shoulder Panel Armrest Wireless Charger USB-C Port Chair Doctor Palm Sensor Speaker Seat Pad Footrest Base Stopper Pillow Backrest Pad Armrest Buttons Side Panel CoZio

Note: The speaker will only operate when the massage chair is in operation

Cozzia CZ-800 - CHAIR COMPONENTS - 2
To play music using your massage chair's speakers please connect your smartphone, tablet, or other electronic device to your chair using bluetooth. Note that the code to connect the bluetooth is Cozzia Quantum.

MASSAGE POINTS

33 air bags Heat pad on mechanism, shoulder, arm, lumbar and seat 26 air bags Heat pad on leg or knee 14 air bags Heat pad on foot Foot roller with scraping

Back Massage Mode Air Bag Heater Roller

CHAIR SPECIFICATIONS

A few important facts about your massage chair.

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 1
Model No.

CZ-800/ Quantum

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 2
Massage Time

5 to 30 Minutes

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 3
Dimensions (L x W x H)

Chair dimensions: 63" x 31.8" x 49.4" Reclined dimensions: 74.4" x 31.8" x 40.4"

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 4
Shipping Weight

Gross weight: 334.9 lbs

Net weight: 293.6 lbs

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 5
Usage Condition

Environment temperature: 10°C-40°C Contrasting humidity: 30-85RH

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 6
Storage Condition

Storage temperature: -20°C-60°C Storage humidity level: 30-85RH

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 7
Rated Current

2.3A

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 8
Rated Voltage

110 - 120V

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 9
Rated Frequency

60Hz

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 10
Power of Monster Speakers

15x2W & 8x2W

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 11
Length of Wiring

Power supply wiring: 70.9"

Cozzia CZ-800 - CHAIR SPECIFICATIONS - 12
Safety Feature

Equipped with child safety lock, leg rest safety sensor, and overheating and power surge detectors

We have designed your massage chair's tablet controller with a user-friendly interface to make using your chair even easier.

Home Screen 1
Date Chair Doctor User Accounts Go to Masspage Page May 18, 2024 4:58 pth COZZIA Power Recline Mood Light Foot Rollers Negative Ions Volume Heat Therapy Settings My Favorites

Home Screen 2

Auto Program Stretch Program Spa Auto

Spa Manual

Try Me

May 18, 2024 4 : 58 pm COZZIO Custom Program Auto Program Spot Programs Stretch Program Try My Spa Auto Start your Customization experiences Spa Manual Customize your time Wellness Tree Cognitive Relaxation Custom Spa 1 real Therapy My Favorites Recline Mood Light Foot Rollers Negative Ions Volume Settings

Recommended Massage Program

Spot Program

Custom Program

Custom Spa Program

Custom Spa Auto Program

Massage Controls

5D Real time / Model Name of Program Home Page Strength Stop Button Energy Alignment May 16, 2024 4:58 PM Speed Air Intensity 521 Real Time Strength Speed Air Intensity Recline Mood Light Foot Rollers 11:59 Negative Ions Volume Settings Massage time Music Edit PulseAdd to My Fave Heat Therapy

TRY ME

In order to allow you to quickly understand the many features of this massage chair, we have created a Try Me program for you.

COZZIA Recline Mood Light Foot Rollers Negative ions Volume Settings

Choose the "Try Me" icon to begin the Try Me program

Try Me Interface 1

Shoulder position adjustment If you need financing, you can press the up and down buttons to adjust the massage when to the aggregate positions and press the position button without adjustment. The massage will automatically start after 10 seconds. 09 Confirm

Shoulder Scan Confirmation Page

Try Me Interface 2

May 18, 2024 4:58 pm Try Me Custom Program Auto Program Spot Program Stretch Program Press the start button to turn out... Strength Speed Air Intensity Heat Therapy Tube Recline Mood Light Foot Rollers 11:59 Negative Ions Volume Settings

CUSTOM PROGRAM

Every body is different. That's why we've given you the option to customize your massage to meet your specific needs. Follow these simple instructions to create a new custom massage.

May 18, 2021 4:58 COZZIA Recline Mood Light Foot Rollers Negative Ions Volume Settings

Custom Program Interface 1
Massage Massage Action Massage free dosage selected body size Massage Action Reinancing Punch Swatcha Rushing WangDa Massage New Oral Spinal Massage Massage Strength Low Moderate High Lower Massage Strength Switch upper and lower body

Select the massage areas, massage action and massage strength that you prefer

Custom Program Interface 2

Airbags Massage Action

Airbags Free calling to next body arm Upper Body Lower Body Not Body Next

Select the airbags massage areas that you prefer

Custom Program Interface 3

Heat Temperature

Heat Free dancing to next body air Vapor Body Meitomer Laser Body Temperature 1 Next

Select the heat areas and temperature that you prefer

Custom Program Interface 4
Light Color Negative Ions Switch Light Color Negative Ions 016 Experience Now Other Settings Other Settings

Select the light color and negative ions that your prefer

Custom Program Interface 5

May 18:2024 14:58 Custom Program1 Strength + - 0 - Sound + - 0 - Hi/Inte Therapy Pune Edit Recline Mood Light Foot Rollers 11:59 Negative Ions Volume Settings

After creating your custom program, you can click on the "Favorites" icon to create your own custom program name and save it to your favorites

AUTO PROGRAM

We have designed your chair with multiple massage options for your changing needs. Follow these simple instructions to begin a new auto massage.

May 18, 2024 4:58 pm COZZIA Eskaran Program Sail Program Veratine Chinese Mood Light Foot Rollers Try able Asia Program Suniti Program Chair Division Spa Manual Customize your time Hotbox Blue Orange Swimming Custom Spa I Mus Therapy My Favorites Recline Mood Light Foot Rollers Negative Ions Volume Settings

Choose the "Auto Program" icon to select your auto massage program

Auto program Interface

Full Body Global AI Select Specialty Full Body Further Close Specially AI Select Choose The Program + Show all and right to cover the program Veratbrace Rejuvenation This specialized massage focuses on the spine, promoting Relaxation and rejuvenation of the vertebrae for a refreshed and revitalized body feeling. Start... Introduction to massage procedures Start Button

You can choose your favorite massage program icon and press the "Start" button to begin the massage, or you can click the "AI Select" button to randomly start a program

SPOT PROGRAM

This is a fixed massage area and actions program.

May 18, 2025 4:58 pm COZZIA Cotton Program Auto Program Spa Program Savatex Program Wealthier Replifier Chair Declar™ Spa Auto Text your savatex program Spa Manual Customize your time Wellness Price Ultimate Experience Cotton Spa I Next Therapy My Favorites Recline Mood Light Foot Rollers Negative Jons Volume Settings

Choose the "Spot Program" button to take you to the spot massage page

Spot Program Interface

Airbag

May 18, 2024 4 : 58 pm Spot Program Recline Mood Light Foot Rollers 11 : 59 Negative ions Volume Settings

Action

STRETCH PROGRAM

Every body is different. That's why we've given you the option to customize your stretch massage to meet your specific needs. Please select the area where you need to stretch.

May 18, 2023 4:58 pm COZZIA Sustainable Progress Agris Progrims Play Me Spin Progrims Spin Progrims Spa Auto Text your Customize your time Spa Manual Customize your time Wednesday File 10 hours Retention Custom Spa 1 my fan/You Recline Mood Light Foot Rollers Negative Ions Volume Settings

Stretch Program Interface
Stretch Area Temperature Heat Switch Stretch program Dense at head area Rack Stretch Sheather Stretch Back Stretch Gentzel Stretch Heat Stretch Experience Now Upper Body Stretch Lower Body Stretch Full Body Stretch Start Button

Select the stretch areas and temperature that you prefer

SPA AUTO

Experience the ultimate relaxation with SPA auto massage chair's preset programs, designed to soothe your body and mind with a seamless blend of massage techniques tailored for your ultimate comfort.

COZZIA 4:58 pm Recline Mood Light Foot Rollers Negative Ions Volume Settings

Spa Auto Interface

Choose The Program → Swing arm and right side of the program Rejuvenation This program focuses on reinforcing the body and joint, leading uses feeling refreshed and improved. Regeneration Sorea Roll Fare Roll Pulmon Pass Start

Start Button

Rejuvenation / Stress Relief / Pain Relief / Wellness Flow / Ultimate Relaxation

SPA MANUAL

Elevate your massage experience with SPA manual massage chair's flexible customization options.

Design your own perfect massage routine, blending different massage styles and techniques to create a one-of-a-kind therapy session.

May 01, 2025 4:58 pm COZZIA Spa Auto Spa Manual Customize your time Recline Mood Light Foot Rollers Negative Ions Volume Settings

Choose the "Spa Manual" icon to custom your Spa manual massage

Spa Manual Interface 1

Preset Program Massage Time

Back Overlay the preset program below You can show it Full body Light Therapy Audio Program Audio Soft and right to select the program Negative torque 00 : 00 min 5 10 15 20 25 Experienced Power Audio

Auto Program Next Button

Choose the auto program you prefer

Spa Manual Interface 2

Heat Area

Bars Overlay the preset program below You can choose use Auto Program Heat Therapy Auto High Temperature Smooth Program Hyper Body Mechanical Lungs Linear Body Soft body Stroke-Multi Synaptation Zero Gravity Light Therapy Sound Therapy Negative Ions: OFF 00 : 00 min 5 10 15 20 25 Experience Follow Reset

Heat Therapy Heat Temperature

Choose the heat area, temperature and time you prefer

Spa Manual Interface 3

Back Overlay the premsel program below Light Therapy Sound Therapy Negative tons: 0% 15 : 00 min 5 10 15 20 25 Experience Now Faint

Airbags Massage

Choose the airbags massage area and massage time you prefer

Spa Manual Interface 4

Back Overlay the precol program follows You can choose and Slope left and right to join the program Stress Program Back Stress Shawster Stress Back Stress Light Therapy Sound Therapy Negative Items OK Experience Now Next

Stretch Program Start Button

Choose the stretch program you prefer, one or more stretching programs are available

CHAIR DOCTOR

An innovative tool that diagnoses your body tension, SpO2 (oxygen saturation), and heart rate etc, to customize a treatment for your unique body.

May 18, 2024 4 : 58 gm COZZIA Lushimi Program Auto Programs Try Me Spa Manual Customs your time Wireless Flow Capture Simulation Cotton Spa 1 Home Therapy Joy Personal Recline Mood Light Foot Rollers Negative Ions Volume Settings

Chair Doctor Interface 1

Historical Health Data Follow the prompts to prepare Historical Health Data Looking for Handle Start Button Looking For Handle Start Button

Chair Doctor Interface 2
Historical Data Chair Doctor 75 Score Nancy Test Again Start Therapy Human body Fatigue State User InformationScore Nancy Age Height Weight Feature 24 5° 1450m Light Medium Heavy Start TherapyTest Again

HEAT THERAPY

Multi-zone heating with adjustable temperature settings for personalized comfort.

Italy 18, 2024 4:58 pm cozzia Tray life Spa Auto Spa Manual Customize your time Balance Balance Retention Customize Live 1 My Favorites Recline Mood Light Foot Rollers Negative Ions Volume Settings

Heat Therapy Interface

Heat Therapy On Hyper Body Lightness Lower Body Temperature

MY FAVORITES

Discover your Massage program Favorites – a quick-access collection of your top massage program picks for instant relaxation.

Italy 18, 2013 4:58 pm cozzia Sourant Program Sourit Program Sourit Program Sourit Program Tour Me Spa Auto Spa Manual Customize you a time Highway Highway Customize Customize Spa 1 Highway Highway My Features Recline Mood Light Foot Rollers Negative Ions Volume Settings

My Favorites Interface 1

My Favorites Custom Program My Favorites Custom Program1 Custom Program2 Custom Program3 Custom Program4 Auto Program MPI Advisors Master Cream Radiance Refranze Sweet Dreams Chrome Thai Auto Space Women's Health Stretch Program MPI Advisors Neck Stretch Shoulder Stretch Back Stretch Lower Body Stretch Lumber Stretch Full Body Stretch Spia Auto MPI Advisors Reconstruction Versus Teller Pane Reader Delivery Plus Spia Manual MPI Advisors Vermilion Lighty Lightly Improved Lunch Break Repersonation Chair Doctor Chair Doctor1 Chair Doctor2 Chair Doctor3 Chair Doctor4 Edit Home Page recommended program Edit my favorites program

RECLINE

COZZIA May 19, 2023 4:58 pm Spa Manual Customer your time Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa Manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa manual Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile Phone Spa mobile phone

Recline Interface

May 18, 2024 4 : 58 pm COZZIA Nancy Back Positive Balance Lounge Zero Gravity Car Movie Mode Reset Feet Foot Rollers Negative Ions Volume Settings Recline Mood Light Foot Rollers Negative Ions Volume Settings

Press and hold to adjust seat position

SETTINGS

Choose the "Settings" icon to take you to the settings page.

May 19, 2021 4:58 pm COZZIA Try Me Cotton Program Asics Programers Spa Programers Scratch Programers Vermilion Replis Chair Doctor Spa Auto Take your cpaperman satisfaction Wellness Pile Ultimate Education Custom Spa I My Favorites Recline Mood Light Foot Rollers Negative Ions Volume Settings

Settings Interface Bluetooth Settings WIFI Settings Child Lock Touch Sound Settings Bluetooth > WIFI Settings > Bluetooth > Bluetooth Settings > Voice Control > Voice Commands > Sleep Mode 2 3 4 5 Air Intensity 2 3 4 5 Brightness Brighthness Air Intensity Sleep Mode Voice Control Switch Voice Commands Child Lock Touch Sound English Sound Settings Update Version Troubleshoot Troubleshoot Update Version Sound Settings Language

Child Lock

Settings WiFi WiFi Settings > Bluetooth Bluetooth Settings > Voice Control Voice Commands > Sleep Mode 4 2 6 17 75 Miniter Air Intensity 4 2 T 9 T Brightness Child Luck Touch Sound English Sound Settings Update Version Troubleshoot

To disable this chair for child safety, turn on the child lock switch

Child Lock 1

Please set a child safety lock PIN code 1 Wham the Child Safety Lock is on, the massage chair will be turned off and reset. All functions will be disabled. Cancel Confirm Settings WiFi WiFi Settings > Bluetooth Bluetooth Settings > Voice Control Voice Command > Sleep Mode 1 2 3 4 5 6 7 8 9 Air Intensity 1 2 3 4 5 Brightness Child Lock Touch Sound English Sound Settings Update Version Troubleshoot

Set a password and click the confirm button

When the child safety lock is on, the massage chair will be turned off and reset - all functions will be disabled

Child Lock 2

The Child Safety Lock is currently on Please enter password to unlock

When the child safety lock is enabled, this screen will appear at startup

Child Lock 3

Enter Pin 1 2 3 4 5 6 7 8 9 0 Please refer to the manual for the password SERVICE@GOLDENSA.COM 1:477:977-0666

Please enter the password you set or "0304" to unlock your massage chair If you don't need the Child Safety Lock on anymore, go to the Settings page to turn off this function

Trouble Shooting Interface

Settings WiFi > WiFi Settings > Bluetooth > Bluetooth Settings > Voice Command > Voice Commands > Sleep Mode 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 Child Lock Touch Sound English Sound Settings Update Version Trouble shoot

If your chair has any trouble, press the "Trouble Shoot" icon for the chair to automatically detect problem areas Use the error code provided when contacting our customer service team

Trouble Shooting Interface 1

Troubleshoot Please do not sit in the chair To avoid injury during detention Cancel Start Settings WiFi > WIFI Settings > Bluetooth > Bluetooth Settings > Voice Control > Voice Commands > Sleep Mode 3 2 1 0 9 Minim Air Intensity 2 1 0 5 Brightness Child Luck Touch Sound Language English Sound Settings Update Version Troubleshoot

Choose "Start" icon and make sure the chair is not occupied during chair detection

Trouble Shooting Interface 2

Trouble shoot Scanning may take up to 70 seconds

Your chair is detecting possible malfunctions, please wait for the detection result

Trouble Shooting Interface 3

Detection Result: Error Code 05 Have serial number & detection code ready when contacting CC223A SERVICE@CODEDATA.COM TITLE: STT-006

You can use your detection code when contacting the customer service team about your chair's problems

USER ACCOUNT

May 18 2021 4:58 pm COZZIA Lemon Program Asia Program Sport Programs Jetech Flying Kit Chair Doctor Spa Auto Travel your sawarmian demonised Spa Manual Promote your time Overpass Spa X Mood Light Foot Rollers Negative Ions Volume Settings

Choose the "User Account" icon to get to the account settings page

*A wifi connection is required before logging in to your account

After logging in to your account, you can save your own favorite programs and health data

Register an Account Interface

May 18, 2024 4 : 58 gm cozzia. Please drive your email Please wear the world. Code Create a passport Sign Up! Already have an account? Log in If you need until agreed Service Agreement and Privacy Policy

Enter your email address and click the "Code" button to get a verification code sent to your email Enter the verification code from your email, then create your password Before registering an account, you need to agree to the service agreement and privacy policy

Account login Interface

May 18, 2024 4 : 58 gm cozzia. Password Login Cache loger • Personal server your email • Smooth promotional Target Myemail Log In Deep! Know an attachment SMS. No ✓ Power cord until approved Service Agreement and Privacy Policy

If you already have an account, you can log in with your password or email verification cod

Account Settings Interface

May 18, 2024 4:58 pm Select your profile Name Action 5/17/1990 Formal CIF 删除 名称 Name + Create new profile

You can switch between accounts or edit your account information

SAFETY PRECAUTIONS

We're looking out for you.

IMPORTANT SAFETY INSTRUCTIONS

When using the massage chair, basic precautions should always be followed, including the following: Read all instructions before using this massage chair.

DANGER - To reduce the risk of electric shock:

  • Always unplug this massage chair from the electrical outlet immediately after using and before cleaning.
  • Never use pins or other metallic fasteners with this appliance.
  • Carefully examine the covering before each use. Call for service if the covering shows any sign of deterioration, such as blistering, peeling or cracking.
  • Keep dry - do not operate in a wet or moist condition.

WARNING - To reduce the risks of burns, fire, electric shock or injury to persons:

  • Read all instructions before using.
  • A massage chair should never be left unattended when plugged in. Unplug from the outlet when it is not in use and before putting on or taking off parts.
  • Close supervision is necessary when this massage chair is used by or near children or disabled persons. Keep children away from reclining backrest and extended leg rest.
  • Use this massage chair only for its intended use as described in this manual.
  • Never operate this massage chair if it has a damaged cord or plug, if is not working properly, if it has been dropped or damaged, or dropped into water. Contact customer service department.
  • Keep the cord away from heated surfaces.
  • Never operate the massage chair with the air openings blocked. Keep the air openings free of lint, hair and the like.
  • Never drop or insert any object into any opening.
  • Do not use outdoors.
  • Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
  • To disconnect, turn all controls to the off position, then remove the plug from the outlet.
  • Do not stand on or in the massage chair. Use only while seated.
  • The product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety.
    • Children should be supervised to ensure that they do not play with the product.
  • Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Check the skin in contact with the heated area of the appliance frequently to reduce the risk of blistering.
  • Burns may result from improper use.
  • Do not crush in order to avoid sharp folds.
  • Keep children away from extended foot support (or other similar parts).

• DO NOT WET.
• DO NOT USE PINS.
- NEVER REMOVE COVER.
- Connect this appliance to a properly grounded outlet only. See Grounding Instructions.

SAVE THESE INSTRUCTIONS

This massage chair is intended for household use only.

1. Usage Environment

  • Do not use the massage chair in an excessively humid or dusty environment as this may result in malfunction or electric shock.
  • Do not use the massage chair in a room with a temperature of 104^ or higher.
  • Do not expose the massage chair to heaters, stoves or direct sunlight.
  • Place and use the massage chair on an even, non-slip floor.
  • The massage chair is designed for home use and not for commercial purposes.

Cozzia CZ-800 - Usage Environment - 1

Caution

• This massage chair is to be used indoors only.
- If you use the massage chair in a cold room, do not increase the room temperature abruptly. It is recommended that you increase the temperature gradually to a normal level.
- If the massage chair is stored in a cold place and is being brought into a warm environment, it is advisable to wait for one hour before use. This is because its performance may not be at an optimal level, as there may be water droplets on the mechanical parts due to condensation. Using the massage chair under such conditions may result in malfunction.

2. Safety Precautions

  • To ensure safe and correct use of the massage chair, do not operate it without reading this operation manual carefully.
  • Do not use the massage chair when the upholstery or seat is removed. This may cause injury or malfunction.
  • Do not use the massage chair in combination with other therapeutic equipment or electric blanket etc., as this may result in ineffectiveness or injury.
  • Do not use the massage chair an hour before or after eating as this may have adverse effects on the user.
  • Do not allow children or pets to play around the massage chair, e.g. behind the backrest, under the seat base or legrest of the massage chair. This may result in injury.
  • Do not use the massage chair when your body is wet.
  • Do not operate the massage chair with wet hands.
  • It is not recommended to use the massage chair for more than 30 minutes.
  • Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse effects.
  • Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury.
  • Stop operation immediately if you feel any discomfort.
  • This product is not intended for self-treatment of conditions that should be managed by a qualified health care provider.
    • People on medication or with medical conditions, please consult your doctor before use.
  • Please do not use the product if you are not feeling well.

3. People with Medical Conditions

Consult your doctor before use if you:

  • Are under medical rest as ordered by a doctor.
  • Have spinal disorders, an abnormal spinal condition or have suffered a spinal injury.
  • Have back problems.
  • Have diabetes, osteoporosis or sensory impairment.
  • Have joint dysfunction such as rheumatism, hammertoe or gout.
  • Have a pacemaker or other electronic medical devices.
  • May be pregnant.
  • Have phlebitis or thrombosis.
  • Have an increased risk for blood clots.
    • Had recent surgery.
  • Have surgical pins, screws, or anything mechanical in the legs, ankles or feet.

Cozzia CZ-800 - People with Medical Conditions - 1
Caution

  • Avoid using the massage chair under the influence of alcohol.
  • Do not apply massage rollers directly on the head, elbow or knee joints, torso or abdomen.
  • If your legs or feet slip off the leg rest during massage, do not force them back in as this may result in injury.
  • Remove the power plug from the electrical outlet immediately should liquid be accidentally spilled onto the massage chair. Do not use wet hands to connect or disconnect the power plug from the electrical outlet.
  • Do not tamper with the power cord or use the massage chair with a damaged cord as this may result in malfunction and electric shock.

4. Instances When the Massage Chair Should Not Be Used

In the following events, please switch off the main power switch immediately and disconnect the power cord from the electrical outlet:

  • If liquid is accidentally spilled onto the massage chair. This may result in electric shock or malfunction.
  • If the fabric of the backrest is torn and the internal components are exposed.
  • If pain or discomfort is felt during massage, stop operation immediately and consult your doctor.
  • If you detect any malfunction or any other abnormal condition during operation.
  • If there is power failure. Injury may occur when power is restored unexpectedly.
  • If there is lightning.

5. Assembly and Repair of the Massage Chair

  • Do not disassemble the backrest cover of the massage chair. Touching the internal components may result in malfunction or electrical shock.
  • This massage chair must only be professionally serviced or repaired. Only disassemble or repair the massage chair if directed by a Cozia service rep.

6. Things to Be Noted About the Power Plug and Cord

  • Check that the Alternating Current (AC) voltage corresponds with the specifications indicated for the massage chair.
  • Do not connect or disconnect the power plug from the electrical outlet with wet hands. This may result in malfunction or electric shock.
  • When disconnecting the power plug, pull it by holding the plug, not the cord.
  • Although operation will be stopped automatically by the Auto-Timer function, always remember to switch off the main power after use.
  • Do not place the power cord under the massage chair or under any other heavy objects.
  • Do not wind the power cord around the massage chair as this may damage the cord and result in a fire or electric shock.
  • Do not operate the massage chair with a damaged cord or extension cord.
  • Do not use the massage chair if the electrical outlet is loose.
  • If the power cord is damaged, it should be replaced by a qualified technician.

GROUNDING INSTRUCTIONS

This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for the electric current to reduce the risk of electric shock. This product is equipped with a cord that has an equipment-grounding conductor and a grounding plug, the plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Danger - Improper connection of the equipment grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service technician if it will not fit the outlet. Have a proper outlet installed by a qualified electrician.

This product is for use on a nominal 120V circuit and has a grounding plug that looks like that plug illustrated below. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product.

Grounding Pin Grounded Outlet Grounded Outlet Box

TROUBLESHOOTING

This massage chair is controlled by a microcomputer and is thus susceptible to power surges of +10 to -15%. The following situations may arise in the event of a power surge:

SituationSolution
The massage chair is connected to the power supply but is not functioning1. Check to see that the plug is properly connected and working2. Ensure the massage chair switch is in the '1' position
The remote control works but the massage chair is not functioningPossible overheating due to prolonged use. Turn off the power for at least 30 to 50 minutes
Both the remote control and the massage chair are not functioning1. Ensure the chair is plugged into a working outlet2. Turn the power OFF and ON again

If you continue to have problems, please read the warranty card and contact the Cozia service department.

PRODUCT CARE AND STORAGE

1. Storing the Massage Chair

  • Wipe off dust and dirt from the massage chair with a dry, soft, clean cloth after use.
  • Keep the massage chair clean and away from places of high humidity.
  • If the massage chair is not to be used for a long period of time, cover the massage chair with a dust cover and unplug its power plug from the electrical outlet.

Cozzia CZ-800 - Storing the Massage Chair - 1

Caution

  • Do not store the massage chair in direct sunlight or in places of high temperature. This may cause the color of the upholstery to fade.
  • Do not allow the massage chair to remain in contact with vinyl or wallpaper for extended periods of time as this could lead to discoloration.

2. Cleaning the Massage Chair

  • Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the electrical outlet.
  • Wipe off dust and dirt from the massage chair with a dry, soft, clean cloth after each use.
    • This product can be cleaned thoroughly with a slightly damp cloth.
  • Do not iron the upholstery.
  • Do not wash the upholstery using a home washing machine as this may result in deterioration of the upholstery's quality.

Cozzia CZ-800 - Cleaning the Massage Chair - 1

Caution

- Do not use abrasive cleaning agents like benzene or thinner to clean the massage chair. This may cause the upholstery to fade.

3. Cleaning the Controller

- Use only a clean, dry cloth to clean the controller.

Cozzia CZ-800 - Cleaning the Controller - 1

Caution

- Do not use a wet cloth to clean the controller. This may result in malfunction.

COZZIA CONSUMER WARRANTY

This Cozzia product has the following warranty:

The Cozla Quantum has a three-year in-home service and parts warranty. Cozla customer service will not issue Return Material Authorizations (RMAs) for products. Cozla products will be either repaired by the consumer or by an in-home technician. Cozla will not issue Return Material Authorizations (RMAs) for buyer's remorse.

Service And Technical Support

Consumers may contact Cozila's customer service department at 1-877-977-0656 between 9:00 am and 5:30 pm PST, Monday through Friday, email us at Service@coziausa.com, or visit our website at www.coziausa.com for warranty or service issues.

Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the Coxia service department regarding a repair.

A Cozia customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support.

Non-warranty repair is provided on a "per incident" basis. Cozia customer service will verify that the unit has failed and provide instructions for repairing the unit. All applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be charged for non-warranty repairs and support calls.

Proof of purchase (original receipt) is required for all warranty repairs or service.

Extended Warranties:

Cozia offers extended warranty programs to enhance the ownership of your massage chair. Please call Cozia customer service at 877-977-0656 for details and pricing.

Product Repairs

  • Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by the retail partner. Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a "per incident" charge.
  • Warranty Coverage Period - Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by continuous calendar days based on a seven-day week.
  • Field Service - Cozia customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer's residence.

- Parts - All parts deemed necessary for repairs will be shipped to the consumer at no charge by the Cozia service department. Some Cozia product repairs may be performed by the consumer in their own home with parts and instructions supplied by Cozia, such as remote controller replacements that don't require a technician.

CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

  • Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the consumer operating the chair according to the corresponding instruction manual.
  • The warranty only applies to Cozia products and does not include any accessories or enhancements.
  • Field service requires pre-approval and must be performed by Cozia's authorized field service personnel.
    • Field service is only available in the United States and in major metropolitan areas in Canada.
  • Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.
  • Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.
  • Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or damage of an operating part from failure to provide manufacturer's recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather conditions).
  • Warranties do not cover any loss during the time spent waiting for parts or repairs.
  • Damage due to shipping and handling does not constitute a defect under this warranty.
  • Under no circumstance shall Cozzia or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical and the like).
  • Warranties are non-transferable.
  • Cozzia's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Cozzia's option, for the replacement of the defective part.
  • Notwithstanding the above, if replacement parts for defective materials are not available, Cozia reserves the right to make substitutions in lieu of repair or replacement.

- All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation.

- Warranties do not apply to rental, business, commercial, institutional or other non-residential users.

COZZIA®

861 S. Oak Park Road, Covina, CA 91724

TEL: 1-877-977-0656

FAX: 1-800-521-4712

SERVICE@COZZIAUSA.COM

WWW.COZZIAUSA.COM

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Product information

Brand : Cozzia

Model : CZ-800

Category : Massage device