PWF340 - Pet water fountain Hacienda - Free user manual and instructions

Product Type	Pet Water Fountain
Brand	Hacienda
Model	PWF340
Material	BPA-free plastic
Water Capacity	2.5 liters
Dimensions (L x W x H)	25 x 20 x 15 cm
Weight	0.8 kg
Power Supply	USB cable or 5V/2A AC adapter
Pump Type	Submersible, low noise (<30 dB)
Filtration System	Triple: activated carbon, foam, cotton
Water Flow	Adjustable via pump knob
Water Level Indicator	Transparent window
Automatic Shut-off	Yes, when water level is low
Cleaning Frequency	Every week
Filter Replacement	Every 4 weeks
Spare Parts Available	Filters, pump, power adapter
Safety Features	Low voltage operation, overload protection
Suitable For	Cats and small to medium dogs
Warranty	1 year limited
Country of Origin	China

Frequently Asked Questions - PWF340 Hacienda

How often should I clean the water fountain?

It is recommended to clean the fountain every week. Disassemble all parts and wash them with mild soap and water. Rinse thoroughly to avoid soap residue.

How do I change the filter?

Replace the filter every 4 weeks. Remove the old filter, rinse the new one under running water, and insert it into the filter compartment. Ensure it is seated properly.

What type of power supply does the fountain use?

The fountain uses a 5V/2A power supply via a USB cable (included) or an AC adapter (sold separately). Do not use higher voltage adapters.

Why is the pump not working?

First, check if the power supply is connected. Then, ensure the water level is above the pump minimum. The pump may be clogged; clean it by disassembling and removing debris. If still not working, contact support for a replacement.

Is the fountain noisy?

The pump is designed to operate at <30 dB, which is very quiet. If you hear unusual noise, check for low water level or a clogged pump. Adjust the water flow knob to reduce splashing.

Can I use the fountain for multiple pets?

Yes, the 2.5-liter capacity is suitable for multiple pets. Ensure you clean and refill regularly to maintain fresh water.

Is the fountain safe for my pet?

Yes, the fountain is made of BPA-free plastic and operates on low voltage. The filtration system removes impurities, providing clean water. However, always supervise pets and check for wear.

How do I adjust the water flow?

There is a knob on the pump that controls flow rate. Turn it clockwise to decrease flow, counterclockwise to increase. Start with medium flow for optimal operation.

Where can I buy replacement filters?

Replacement filters are available on the Hacienda official website or through authorized retailers. Use only genuine filters to ensure compatibility and water quality.

What is the warranty period?

The fountain comes with a 1-year limited warranty against manufacturing defects. Register your product online to activate warranty. Does not cover normal wear or misuse.

USER MANUAL PWF340 Hacienda

Pet Water Fountain
USER MANUAL

Line drawing of a cylindrical container with a lid and side slots (no text or symbols)

PWF340 | PR4713
Please read these instructions carefully and retain for future reference.

Blue light on - sufficient water supply.
Flashing red light - water needs to be refilled.
Flashing red light after water is added - restart the machine.

IMPORTANT SAFEGUARDS PACKING LIST

*The rated voltage of this product is 5V, please check the output voltage of your power supply and adapter type carefully before connecting.

- Use in an indoor household environment only away from heat sources.

- Do not use if the power cord becomes damaged. Make sure pets are supervised and don't play with the power cord.

- The product should be placed on a level, horizontal stable surface that is easy to reach by pets and away from power outlets.

- It is recommended to place the product in a corner or near a wall where it cannot be accidentally knocked over.

- Please take out the water pump when cleaning. The USB port of the water pump is not allowed to be immersed in water. The rest of the parts can be washed with water.

- If the product needs to be stored away for a longer time, please unplug the power cord first, pour out the water, wash it, and dry it thoroughly before storing.

• Children should use this product under adult supervision.

- Do not attempt to repair the product in order to avoid accidental injuries. Contact after sales service.

Pet Water Drinking Fountain x1

Activated Carbon Filter x1

Water Pump x1 User Manual x1

INSTRUCTIONS FOR USE
Step 1
Remove the water storage tray, and filter tray.

Step 2
Install the water pump in the water bucket and lead the USB cable out of the cord slot.

Note 1

The correct installation direction of the water pump: Side a facing Side b

Note 2

When installing the water pump, make sure to tightly place the power cord in the slots marked on the image above.
Fill the bucket with water
(* Do not exceed the MAX line)

Step 3

Step 4
Install filter tray and activated carbon filter

*Take out the filter, wash it with water, then put it in the tray.

Step 5
Install the water storage tray and water spray head, then power on.

Product Information

Product Name: Pet Water Fountain

Water Capacity : 2.5L

Item Weight: 470g

Item Dimensions: 19.5 x 17 x 14.5cm Pump Voltage: 5V

Pump Voltage: 5V Rated Power: 0.6W

Suitable for all cats and small dogs

【Note】This item is powered with USB.

LENOXX®

www.lenoxx.com.au

1300 666 848

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