Extron XTP T HWP 101 4K - Émetteur audio/vidéo mural

XTP T HWP 101 4K - Émetteur audio/vidéo mural Extron - Free user manual and instructions

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Product Type 4K HDMI over Twisted Pair Transmitter
Brand Extron
Model XTP T HWP 101 4K
Video Resolution Up to 4K (4096x2160) @ 30 Hz 4:4:4
Video Input 1x HDMI Type A female
Video Output 1x RJ-45 (XTP or HDBaseT compliant)
Audio Embedded, PCM up to 7.1 channels
Control RS-232, IR, Ethernet via XTP
HDCP Yes, HDCP 2.2 compliant
EDID Management Internal, automatic
Maximum Transmission Distance 100 m (330 ft) at 4K 30 Hz
Power Supply External, 12 V DC, 0.5 A
Power Consumption 6 W (max)
Dimensions (H x W x D) 1.7 in x 4.0 in x 3.0 in (4.3 cm x 10.2 cm x 7.6 cm)
Weight 0.6 lb (0.3 kg)
Enclosure Type Metal, black
Mounting Furniture-mountable with optional kit
Operating Temperature 32 to 122 °F (0 to 50 °C)
Safety Compliance UL, CE, FCC Class A
Warranty 3 years parts and labor

Frequently Asked Questions - XTP T HWP 101 4K Extron

What is the maximum video resolution supported by the XTP T HWP 101 4K?
The Extron XTP T HWP 101 4K supports video resolutions up to 4K (4096x2160) at 30 Hz with 4:4:4 color sampling. For higher refresh rates (e.g., 60 Hz), 4:2:0 subsampling may be required.
How far can I transmit 4K video using the XTP T HWP 101 4K?
With a single twisted pair cable (e.g., CAT6a), the maximum transmission distance is 100 meters (330 feet) for 4K at 30 Hz. For 1080p, distances up to 150 meters (492 feet) are supported.
What type of cable is required for the XTP T HWP 101 4K?
Use a shielded or unshielded twisted pair cable, such as CAT5e, CAT6, or CAT6a, terminated with RJ-45 connectors. For best performance at long distances, CAT6a is recommended.
Does the XTP T HWP 101 4K support HDCP 2.2?
Yes, the transmitter is fully compliant with HDCP 2.2 and is backward compatible with earlier HDCP versions, ensuring secure transmission of protected content.
Can I control the XTP T HWP 101 4K remotely?
Yes, the transmitter supports RS-232 and IR control signals embedded in the XTP or HDBaseT link. These can be accessed via an appropriate receiver or switcher with control extension.
What power supply does the XTP T HWP 101 4K require?
The device uses an external power supply rated at 12 V DC, 0.5 A (center positive). The power supply is included with the unit.
Is the XTP T HWP 101 4K compatible with Extron XTP systems?
Yes, it is part of the Extron XTP Series and is compatible with XTP matrix switchers, receivers, and other XTP endpoints. It also works with HDBaseT-compliant receivers from other brands using standard HDBaseT.
How do I update the firmware on the XTP T HWP 101 4K?
Firmware updates can be performed via the RS-232 port using Extron’s Product Configuration Software (PCS) or through the XTP system’s built-in firmware update function. Refer to the user manual for detailed instructions.
What should I do if there is no video output?
First, check that the power supply is connected and the LED is lit. Ensure the HDMI source and display are powered on and the cable connections are secure. Verify the HDCP status and try a different cable. If the issue persists, reset the EDID by cycling power.
Can I mount the XTP T HWP 101 4K under a desk?
Yes, the unit is compact and can be mounted under a desk using an optional Extron MBB (Mounting Bracket) kit. It also has rubber feet for tabletop placement.

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USER MANUAL XTP T HWP 101 4K Extron

Safety Instructions • English

Extron XTP T HWP 101 4K - Safety Instructions • English - 1

WARNING: This symbol, ,when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product's enclosure that may present a risk of electric shock.

ATTENTION: This symbol, when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

© 2017-2019 Extron Electronics. All rights reserved. www.extron.com

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGB Systems, Inc. or Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XTP, XTP Systems, and ZipClip
Registered Service Mark(SM): S3 Service Support Solutions
Trademarks(TM)
AAP, AFL (Accu-Rate Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, ShareLink, SIS, Simple Instruction Set, Skew-Free, SpeedNav, StudioStation, Triple-Action Switching, True4K, VectorTM 4K , WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

ATTENTION: The Twisted Pair Extension technology works with unshielded twisted pair (UTP) or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE compliance, STP cables and STP Connectors are required. For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and Regulatory Compliance Guide” on the Extron website.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

Extron XTP T HWP 101 4K - Notifications - 1

WARNING: Potential risk of severe injury or death.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,∅p1 scene 1,1 ^B 51 ^W^C.∅
[∅1] R∅0∅4∅03∅0∅04∅0∅08∅0∅06∅0 [∅2] 35 [17] [∅3]
Esc X1 * X17 * X20 * X23 * X21 CE ← 

NOTE: For commands and examples of computer or device responses used in this guide, the character “∅” is used for the number zero and “O” is the capital letter “O.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32 C:\Program Files\Extron 

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx -t
SOH R Data STX Command ETB ETX 

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New. Click the OK button. 

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction.... 1

Guide Overview ...... 1

Product Description....1

System Compatibility 2

Control Methods....2

Features 2

XTP Interconnection Features 2

Video Features....3

Audio Features 3

Control Features....3

General Features 3

Installation....4

Installation Overview 4

Metal Junction Box or Mud Ring Installation ..... 5

Mounting Surface Preparation 5

Mud Ring Installation 6

UL Listed Metal Junction Box Installation......7

Rear Panel Connectors....8

Mounting the Device....9

Front Panel Connectors....10

Connection Details 11

HDMI Connection....11

Twisted Pair Cable Termination and Recommendations for XTP Communication 11

Power Connection....13

Operation....16

Front Panel Features....16

EDID....16

Reset Modes....17

SIS Configuration and Control....18

Host Device Connection 18

SIS Overview 18

Host and Device Communication....18

Error Responses....18

Command and Response Table Overview..... 19

Symbol Definitions....19

Command and Response Tables for SIS

Commands 20

EDID Commands....20

Advanced Configuration Commands ...... 20

Device Commands 20

Configuration Software....21

Software Installation.... 21

Software Download Center Page....21

Software Product Page....22

Software Connection....23

Software Operation.... 24

Menu Bar 24

Device Settings....27

Reference Information 31

Mounting Template....31

Firmware Download....32

Introduction

This section contains general information about this guide and the Extron XTP T HWP 101 4K transmitter. Topics in this section include the following:

  • Guide Overview
    • Product Description
  • Features

Guide Overview

This guide contains installation, operation, control, and reference information for the XTP T HWP 101 4K transmitter primarily in point-to-point applications.

NOTE: See an XTP matrix switcher user guide at www.extron.com for matrix applications.

In this guide, the terms "transmitter" and "XTP T HWP 101 4K" refer to the XTP T HWP 101 4K transmitter.

Product Description

The XTP T HWP 101 4K is a single gang decorator-style wallplate transmitter that enables extension of video and embedded audio signals over a single shielded twisted pair cable. It is compliant with HDCP 1.4 and 2.2 standards and supports video signal resolutions up to 4K. It works with Extron XTP devices in matrix or point-to-point applications for signal distribution and long-distance transmission between XTP devices.

The XTP T HWP 101 4K device can be powered locally or remotely through an Extron Power Injector or XTP matrix switcher (see Power Connection on page 13).

The following diagram shows the XTP T HWP 101 4K in an XTP point-to-point application.

Extron XTP T HWP 101 4K - Product Description - 1

flowchart
graph TD
    A["Extron XTP T HWP 101 4K XTP Transmitter"] -->|HDMI| B["Laptop"]
    A -->|Shielded Twisted Pair Cable up to 330' (100m)| C["Extron XTP R HD 4K XTP Receiver"]
    C -->|HDMI| D["4K Display"]

Figure 1. Typical Point-to-Point Application

System Compatibility

The XTP T HWP 101 4K is compatible with XTP Systems, but the maximum video resolution may be limited with different twisted pair models. See the table below for maximum video resolutions and refresh rates for various inputs and outputs.

Maximum Resolution and Refresh Rates for XTP Systems
Output
Non-4K 4KFiber 4K TwistedPair4K PLUS
InputAnalog 1920x1200@ 60 Hz1920x1200 @ 60 Hz1920x1200 @ 60 Hz1920x1200 @ 60 Hz
Non-4K Digital 2048x1080 @ 60 Hz2048x1080 @ 60 Hz2048x1080 @ 60 Hz2048x1080 @ 60 Hz
4K Fiber 2048x1080 @ 60 Hz4096x2160 @ 24 Hz4096x2160 @ 24 Hz4096x2160 @ 24 Hz
4K Twisted Pair 2048x1080 @ 60 Hz4096x2160 @ 24 Hz4096x2160 @ 30 Hz4096x2160 @ 30 Hz
4K PLUS 2048x1080 @ 60 Hz4096x2160 @ 24 Hz4096x2160 @ 30 Hz4096x2160 @ 60 Hz

Control Methods

To directly control the XTP T HWP 101 4K, use one of the following methods:

  • Simple Instruction Set (SIS) commands (see SIS Configuration and Control on page 18)
  • XTP System Configuration Software (see Configuration Software on page 21)

Certain features can also be controlled through an XTP matrix switcher (see the XTP matrix switcher user guide at www.extron.com).

NOTE: If the XTP T HWP 101 4K is connected to an XTP matrix switcher, configure it through the XTP matrix switcher (see the XTP matrix switcher user guide for SIS commands or the XTP System Configuration Help File for software details).

Features

XTP Interconnection Features

  • Reliable cable infrastructure — Transmits or receives video, audio, bidirectional RS-232 and IR, and Ethernet over a shielded twisted pair cable to provide high reliability and maximum performance on an economical and easily installed cable infrastructure.
  • Shielded twisted pair cable compatibility — Supports a maximum transmission distance of 330 feet (100 meters) for all compatible resolutions when used with shielded twisted pair cable. Shielded twisted pair cabling with solid center conductor sizes of 24 AWG or better is recommended for optimal performance.
  • Remote power capability — Allows for simplified integration of XTP twisted pair transmitters and receivers. They can be powered by an XTP matrix switcher or another XTP device with an Extron power injector.
  • RJ-45 signal and link status LED indicators for XTP ports — Provide a means for validating signal flow and operation from transmitter to receiver, allowing quick identification of connectivity issues.

Video Features

  • Computer and video resolutions up to 4K — Supports digital signal extension, maintaining superior image quality at the highest resolutions.
  • HDMI support — Includes data rates up to 10.2 Gbps, Deep Color up to 12-bit, 3D, and HD lossless audio formats.
  • HDCP 2.2 compliance — Ensures display of content-protected media and interoperability with other HDCP-compliant devices.

Audio Features

- Multiple embedded audio formats — Provides reliable operation with a broad range of multi-channel audio signals from HDMI sources.

Control Features

• Rear panel USB configuration port
- Extron XTP System Configuration Software compatibility — Allows for easy setup and commissioning.

General Features

  • XTP compatibility — Provides a flexible signal switching and distribution solution that is completely integrated, ensuring reliable routing of multiple digital and analog formats.
  • EDID Minder — Automatically manages EDID communication between connected devices. It ensures that all sources power up properly and reliably outputs content for display.
  • Key Minder — Authenticates and maintains continuous HDCP encryption between input and output devices to ensure quick and reliable switching in professional AV environments, while enabling simultaneous distribution of a single source signal to one or more displays.
  • User-selectable HDCP authorization — Allows individual inputs to appear HDCP compliant or non-HDCP compliant to the connected source, which is beneficial if the source automatically encrypts all content when connected to an HDCP-compliant device. Protected material is not passed in non-HDCP mode.
    • LED indicators — Provides visual indication of signal presence, HDCP, and power.
  • LockIt HDMI cable lacing bracket — Secure an HDMI cable to the HDMI connector.
  • Highly reliable, energy-efficient external universal power supply included — Provides worldwide power compatibility, with high demonstrated reliability and low power consumption for reduced operating costs.
    • Wall mountable — Mounts in a one-gang metal junction box or the provided mud ring.

Installation

This section contains the installation procedures and details for the XTP T HWP 101 4K. Topics in this section include the following:

• Installation Overview
• Metal Junction Box or Mud Ring Installation
- Rear Panel Connectors
- Mounting the Device
- Front Panel Connectors
- Connection Details

Installation Overview

The XTP T HWP 101 4K can be installed into the provided mud ring, a UL Listed metal electrical junction box, or it can be attached to a rack rail in an equipment rack.

NOTE: If a junction box is required, it must be metal.

  1. Prepare the mounting surface.

CAUTION: Risk of personal injury. Failure to check the items listed below may result in personal injury.

  • Failure to check the items listed below may result in property damage.
  • La non-vérification des éléments listés ci-dessous peut provoquer des dommages matériels.
  • Ensure there are no utility cables or pipes at the intended location that might be damaged or cause injury when installing the device.
  • Check that the installation meets building, electrical, and safety codes.
  • Ensure there is sufficient space behind the device.
  • Choose a location that will allow cable runs without interference.

NOTES:

  • Cables may need to be installed in the wall or conduits before installation.
  • The mud ring does not require attachment to wall studs.
  • For metal junction boxes, refer to the manufacturer for more installation requirements.

  • Cut a hole in the mounting surface (see Mounting Surface Preparation on the next page).

  • Install the mud ring or metal junction box in the mounting surface (see Mud Ring Installation on the next page or UL Listed Metal Junction Box Installation on page 7).

  • Route and connect cables to the rear panel connectors (see Rear Panel Connectors on page 8).
  • Mount the XTP T HWP 101 4K to the mud ring or metal junction box (see Mounting the Device on page 9).
  • Connect an HDMI input to the front panel connector (see Front Panel Connectors on page 10).
  • Supply power to all connected devices.

Metal Junction Box or Mud Ring Installation

Mounting Surface Preparation

  1. Using an appropriate template or the mounting enclosure as a guide, use a soft pencil to mark the area of the wall that will be cut (for the provided mud ring, see Mounting Template on page 31).

NOTES:

  • If using a junction box, use a UL Listed metal one only.
  • Check with the manufacturer of the metal junction box for specific installation requirements.
    • Install junction boxes against wall studs.

  • Use a jigsaw or small hand saw to carefully cut away the material within the guidelines drawn in step 1.

NOTE: If using a template or the mud ring as a guide for cutting the hole in drywall, cut inside the guidelines to maximize the contact between the mud ring and drywall.

  1. If using a mud ring in a wall with insulation inside, remove at least 6 inches of the insulation in all directions around the cutout.

NOTE: If a wall stud interferes with removing 6 inches of insulation around the cutout, remove the insulation between the cutout and wall stud.

  1. Check the size of the opening by laying the mud ring or metal junction box against it. The mounting device (mud ring or junction box) should fit snugly in the opening.

  2. If needed, use a saw, file, or sandpaper to enlarge the hole.

CAUTION: Risk of personal injury. Smooth the edges of the opening to avoid personal injury during installation.

Mud Ring Installation

Backing Clip Mounting Screw Rotate the Backing Clip out of the way to insert the mud ring into the wall.

Figure 2. Installing the Mud Ring with Backing Clips

  1. Place 1.25 inch (3.18 cm) or 0.75 inch (1.90 cm) #6-32 thread machine screws through the large holes in the two corners of the mounting bracket. Use the shortest screw possible.
  2. Loosely fasten the mounting backing clip on the end of each screw.
  3. Insert the mounting bracket into the opening in the wall (see Mounting Surface Preparation on the previous page).
  4. Rotate each backing clip so that the tab is behind the installation surface to hold the bracket snugly in place when the screw is tightened.

NOTE: The backing clip can be installed as shown in Layout A or Layout B (see figure 3).

Mounting Surface Backing Clip 0.75" #6-32 Screw Layout A Mounting Surface Backing Clip 1.25" #6-32 Screw Layout B

Figure 3. Backing Clip Installation

  1. Use a cross-head (Phillips) screwdriver to fasten the screws and backing clips in place.

UL Listed Metal Junction Box Installation

Metal junction boxes may differ slightly from model to model.

NOTES:

  • If using a junction box, use a UL Listed metal one only.
  • Check with the manufacturer of the metal junction box for specific installation requirements.

Wall Stud Screws or Nails Wall opening is flush with edge of box. Cable Clamp Signal Output Cable

Figure 4. Installing a Metal Junction Box

  1. Insert the metal junction box into the hole in the wall (see Mounting Surface Preparation on page 5).
  2. Secure it to the stud using two screws or nails, as appropriate. The front edge of the metal junction box must be flush with the front surface of the wall.
  3. Feed cables through a knockout opening in the metal junction box.
  4. Secure cables with clamps or ties to provide strain relief.
  5. Trim back and insulate shields with heat shrink.

ATTENTION:

Rear Panel Connectors

C CONFIG RESET POWER 12V —— 0.3 A MAX XTP T HWP 101.4K POWER 12V —— 0.3 A MAX XTP OUT A B Rear Top

Figure 5. XTP T HWP 101 4K Rear and Top Panel Connectors

A XTP output connector — Connect an XTP twisted pair receiver or matrix switcher (see Twisted Pair Cable Termination and Recommendations for XTP Communication on page 11) to the RJ-45 XTP output connector. The cable carries the following signals:

- Digital video

- Remote power

- Digital audio

• System communication

Signal LED indicator — Lights green when the transmitter outputs an XTP signal to a compatible receiver or matrix switcher.

Extron XTP T HWP 101 4K - Rear Panel Connectors - 2

Link LED indicator — Lights yellow when XTP devices are connected and communication is established.

ATTENTION:

B Power connector — Connect the 12 V, 1.5 A power supply to the 2-pole captive screw connector (see Power Connection on page 13). The Power LED lights to indicate the device is receiving power.

NOTE: The XTP T HWP 101 4K can also be powered remotely (see Remote power on page 15).

Configuration port — Connect a host device to the female USB mini-B port to configure the connected transmitter or update firmware.

Mounting the Device

NOTE: The rear panel connectors and features are inaccessible after the device is mounted.

XTP T HWP 101 4K Decorator-Style Faceplate

Figure 6. Installing the XTP T HWP 101 4K in the Provided Mud Ring

Wall Stud Cable Clamp Signal Output Cable XTP T HWP 101 4K Decorator-Style Faceplate

Figure 7. Installing the XTP T HWP 101 4K in a Metal Junction Box

  1. Align the mounting screws on the XTP T HWP 101 4K with the available holes on the mud ring (see figure 6, ①) or metal junction box (see figure 7, ①).
  2. Using the provided screws, attach the XTP T HWP 101 4K to the mud ring (see figure 6, ②) or metal junction box (see figure 7, ②).

Use two mounting screws to attach the decorator-style faceplate to the XTP T HWP 101 4K (see figure 6 or 7, 3).

Front Panel Connectors

PWR HDMI HDCP HDMI IN Extron A

Figure 8. Front Panel Connector

A HDMI input connector — Connect a digital video source device to the HDMI input connector. It accepts HDMI, DVI (with an appropriate adapter), or dual mode DisplayPort video sources.

NOTES:

  • The maximum cable length for HDMI cables is 15 feet (4.6 meters).
  • To secure an HDMI connector to the device, use an Extron LockIt Cable Lacing Bracket (see HDMI Connection on the next page).

Connection Details

HDMI Connection

To secure the HDMI cable to the HDMI connector, use an Extron LockIt Cable Lacing Bracket and a tie wrap.

Technical diagram showing mechanical assembly steps with numbered components and directional arrows indicating motion or movement.

Figure 9. Installing the LockIt Lacing Bracket

  1. Plug the HDMI cable into the panel connection (see figure 9, ①).
  2. Loosen the HDMI connection mounting screw from the panel (②) enough to place the LockIt over it. The screw does not have to be removed.
  3. Place the LockIt on the screw and against the HDMI connector (③), and then tighten the screw to secure the bracket.
  4. Loosely place the included tie wrap around the HDMI connector and the LockIt (④).
  5. While holding the connector securely against the cable lacing bracket, use pliers or similar tools to tighten the tie wrap. Remove any excess length (5).

ATTENTION:

Twisted Pair Cable Termination and Recommendations for XTP Communication

Use the following pin configurations for twisted pair cables used for XTP communication.

Pins: 12345678 Insert Twisted Pair Wires RJ-45 Connector TIA/EIA-T568B Pin Wire Color 1 White-orange 2 Orange 3 White-green 4 Blue 5 White-blue 6 Green 7 White-brown 8 Brown

Figure 10. Twisted Pair Cable Termination

Supported cables

The transmitter is compatible with shielded twisted pair (F/UTP, SF/UTP, and S/FTP) and unshielded twisted pair (U/UTP) cables.

ATTENTION:

Cable recommendations

Extron recommends using the following practices for XTP communication to achieve full transmission distances up to 330 feet (100 meters) and reduce transmission errors.

- Use the following Extron XTP DTP 24 SF/UTP cables and connectors for the best performance:

• XTP DTP 24/1000 Non-Plenum 1000' (305 m) spool 22-236-03

• XTP DTP 24P/1000 Plenum 1000' (305 m) spool 22-235-03

• XTP DTP 24 Plug Package of 10 101-005-02

- If not using XTP DTP 24 cable, at a minimum, Extron recommends 24 AWG, solid conductor, STP cable with a minimum bandwidth of 400 MHz.

- Terminate cables with shielded connectors to the TIA/EIA-T568B standard.

- Limit the use of more than two pass-through points, which may include patch points, punch down connectors, couplers, and power injectors. If these pass-through points are required, use shielded couplers and punch down connectors.

NOTE: When using STP cable in bundles or conduits, consider the following:

  • Do not exceed 40% fill capacity in conduits.
  • Do not comb the cable for the first 20 m, where cables are straightened, aligned, and secured in tight bundles.
  • Loosely place cables and limit the use of tie wraps or hook-and-loop fasteners.
  • Separate twisted pair cables from AC power cables.

Power Connection

Apply power to the transmitter locally with the provided power supply (through the rear panel DC power connector) or remotely (through the XTP connector) with a power injector or a matrix switcher.

Local power

To power the transmitter locally, see the figure below for wiring considerations.

2-Pole Captive Screw Connector Tie Wrap 3/16" (5 mm) Max. Smooth Ridges Power Supply Output Cord SECTION A-A

Figure 11. Power Wiring

See the notifications on the next page for local power information and considerations.

WARNING: Electric shock hazard. The wires must be kept separate while the power supply is plugged in. Remove power before wiring.

TIP: Do not tin the stripped power supply leads. Tinned wires are not as secure in the captive screw connectors and could be pulled out.

Remote power

The XTP T HWP 101 4K can be powered remotely through an XTP Power Injector or through an XTP matrix switcher.

ATTENTION:

To power the XTP T HWP 101 4K remotely with an XTP Power Injector, power one device locally (see Local power on page 13) and connect an XTP power injector to the XTP cable run along the XTP connectors (see the XTP Power Injector User Guide at www.extron.com for more installation information).

Extron XTP T HWP 101 4K XTP Transmitter Remote Power Power Extron XTP PI 100 XTP Power Injector 12V Local Power Supply Shielded Twisted Pair Cable Extron XTP R HD 4K XTP Receiver

Figure 12. Typical Pont-to-Point Application with Remote Power to an XTP T HWP 101 4K

NOTE: The power injector provides remote power up to 330 feet with a shielded twisted pair cable with 24 AWG wire.

XTP matrix switcher

XTP matrix switchers have a fixed amount of power available to provide remote power to connected XTP devices (see the XTP matrix switcher user guide at www.extron.com for more details). To manage available power from the XTP matrix switcher, use the XTP System Configuration Software with the XTP matrix switcher.

Operation

After all transmitters, all receivers, and their connected devices are powered up, the system is fully operational. If any problems are encountered, verify that the cables are routed and connected properly. If problems persist, call the Extron S3 Sales & Technical Support Hotline (see the contact numbers on the last page of this guide for the nearest Extron office).

This section contains information about the local operation of the XTP T HWP 101 4K as well as the operational indicators. Topics in this section include the following:

  • Front Panel Features
    • EDID
  • Reset Modes

Front Panel Features

PWR HDMI HDGP HDMI IN Extron

Figure 13. XTP T HWP 101 4K Front Panel Features

A LED indicators

• Power — Lights when power is applied to the device.
- HDMI — Lights when an HDMI input signal is detected.
- HDCP — Lights when the HDMI input signal is encrypted.

EDID

The XTP T HD 4K can record and save EDID in a user memory location on the transmitter. EDID can also come from the output display on the receiver. For EDID management, use the XTP System Configuration Software (see EDID Minder on page 29).

NOTE: In matrix applications, EDID on the transmitter is assigned by the matrix switcher using the XTP System Configuration Software.

Reset Modes

Use the recessed Reset button (see figure 14, Ⓐ) on the rear panel of the transmitter to return the device to default settings or to restore factory-shipped firmware.

A CONFIG RESET POWER 12V 0.3A MAX XTP T HWP 101.4K XTP OUT

Figure 14. Reset Button

Rest Mode Summary
Mode Activation Result Purpose and Notes
Factory Firmware Reset (mode 1)Press and hold the recessedResetbutton while applying power to the device.The device reverts to the factory default firmware for a single power cycle.Use this reset to return the firmware to the factory version temporarily if an incompatibility issue arises with the current firmware.
NOTE: After this reset, update the device with the latest firmware version. Do not operate the device with the firmware version that results from this reset.NOTE: If this reset was performed by mistake or is no longer desired, cycle power to the device again to restore the firmware version running prior to the reset.
User Settings Reset (mode 5)Hold down theResetbutton until the front panel Power LED blinks three times (over approximately 9 seconds). Then, press theResetbutton again momentarily (<1 second).The device reverts user settings to the factory default values (firmware excluded).All user configurations reset to default values including real-time adjustments.The front panel Power LED blinks four times in quick succession during the reset.Use this reset to restart with the default configuration. This is equivalent to the ZXXX SIS command (see theReset modeSIS command on page 20).

SIS Configuration and Control

This section contains SIS communication details and SIS commands and responses when the host device is connected directly to an XTP T HWP 101 4K. Topics in this section include the following:

  • Host Device Connection
    • SIS Overview
    • Command and Response Table for SIS Commands

Host Device Connection

Use a connected computer running the Extron DataViewer utility to send and receive SIS commands and responses. To connect directly to an XTP T HWP 101 4K, connect the computer to the rear panel USB configuration connector (see figure 5, © on page 8).

SIS Overview

Host and Device Communication

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. When the XTP T HWP 101 4K determines that a command is valid, it executes the command and sends a response to the host device. All responses from the transmitter to the host device end with a carriage return and a line feed (CR/LF = ←), which signals the end of the response character string. A string is one or more characters.

Error Responses

If the transmitter determines a command is invalid or contains invalid parameters, it returns an error response to the host. The following error codes may apply to the device:

E1∅ = Invalid command
E13 = Invalid parameter
E14 = Not valid for this configuration
E17 = Invalid command for signal type
E22 = Busy

Command and Response Table Overview

The command and response tables for SIS commands list the commands the transmitter recognizes as valid, the responses returned to the host, a description of the command function or results of executing the command, and some examples of commands in ASCII.

NOTE: Uppercase and lowercase text are interchangeable unless otherwise stated.

Symbol Definitions

The table below shows the hexadecimal equivalent of ASCII characters used in the command and response tables. Hexadecimal values contain two digits. The following symbols are commonly used throughout the command and response tables.

ASCII and Hexadecimal Conversion Table
Second Hexadecimal Digit
0 12 34 567 89A BC DE F
First Hexadecimal Digit0LF
1Esc
2!#$% &( ) *+ ,- ./
3∅ 12 34 56789: ;< => ?
4@ AB CD EF GH IJ KL MN O
5P QR ST UV WX YZ [\ ]^ _
6` a b cd ef gh ij kl mn o
7p q r st uv wz yz {| }~

← = Carriage return and line feed (LF)
← = Carriage return with no line feed

I = Pipe (can be used interchangeably with the character).

- = Space

Esc = Escape key

W = Can be used interchangeably with the Esc character.

Command and Response Tables for SIS Commands

The following commands are for direct connection to the XTP T HWP 101 4K (see the XTP matrix switcher user guide for commands sent from the matrix switcher to the transmitter).

Command ASCII Command (Host to Device)ASCII Response (Device to Host)Additional Description
EDID Commands
NOTE: For EDID management, use the XTP System Configuration Software (see EDID Minder on page 29).
Advanced Configuration Commands HDCP Authorized device
NOTES:For source devices that require encryption, enable the HDCP Authorized feature. If HDCP Authorized is disabled for sources that require encryption (for example, a Blu-ray DiscTM player), the output is muted.For source devices that encrypt their output even if the source material does not require HDCP encryption, disable the HDCP Authorized feature to view the content on non-HDCP compliant displays.
Enable the HDCP Authorized featureEscE1HDCP←HdcpE1←Report the input as an HDCP authorized device.
Disable the HDCP Authorized featureEscE0HDCP←HdcpE0←Report the input as a non-HDCP authorized device.
View HDCP Authorized statusEscEHDCP←HdcpEX2←
Device Commands Reset mode
Reset user settings to factory defaultsEscZXXX←Zpx←Reset all user settings back to factory default values. Firmware is not reset.
Status
View input signal presenceOLSFrqX4←View the video or TMDS signal status of the input.
View input HDCP statusEscIHDCP←HdcpIX5←View the HDCP status of the input.
View firmware versionQX.XX←View the current firmware version.
View firmware version and build*QX.XX.XXXX←View the current firmware version and build number.
View part numberN60-1611-xx←View the transmitter part number.
KEY:X2= HDCP Authorized device∅ = input does not report as an HDCP Authorized device1 = input reports as an HDCP Authorized device (default)
X4= Video signal status∅ = video or TMDS signal not detected1 = video or TMDS signal detected
X5= Input HDCP status∅ = no source detected1 = HDCP-compliant source detected2 = non-compliant source detected

Configuration Software

This section contains installation and configuration procedures for the XTP System Configuration Software to directly configure and control the XTP T HWP 101 4K. The device can also be configured and controlled remotely through the XTP System Configuration Software and the XTP matrix switcher (see the XTP System Configuration Software Help file). Topics in this section include the following:

  • Software Installation
  • Software Connection
  • Software Operation

Software Installation

The XTP System Configuration Software is compatible with most Microsoft Windows operating systems and available for download on the Extron website, www.extron.com. To download the software from the Extron website, locate it on the Download Center page or go to the XTP System Configuration Software product page.

Software Download Center Page

Follow these steps to download and install the XTP System Configuration Software.

Extron PRODUCTS TRAINING RESOURCES COMPANY DOWNLOAD Find Software & Downloads > Downloads Featured Software Control System Drivers Dante Controller DSP Templates DSP Configurator Software Firmware Global Configurator HID Modules Global Configurator Plus Software Global Configurator Professional QUI Configurator QUI Designer IP Intercom HelpDesk Software PCS Product Configuration Software VCS Videowall Configuration Software XTP System Configuration Software

Figure 15. Extron Website Download Page

  1. On the Extron website, go to the Download tab and click Software (see figure 15, on the previous page).

TIP: If the XTP System Configuration Software is listed under "Featured Software" on the Download tab, click the XTP System Configuration Software link to go directly to the product page (see Software Product Page on the next page).

ALL # A B C D E F G H I J K L M N O P Q R S T U V X Y Z Archives Please consult Release Notes for important compatibility information and history Description Part Number Version Date Size XTP System Configuration Software 79-565-01 1.4.0 Mar 29, 2018 23.8 MB Download Software for the complete setup and configuration of XTP Systems (Please consult Supported XTP System Products List for compatibility information)

Figure 16. XTP System Configuration Software Download Link

  1. Click the x link (see figure 16, ①).
  2. Locate the XTP System Configuration Software and click the Download link (see figure 16, ②) to the right of the product name.
  3. Submit any required information to start the download. Note where the file is saved.
  4. Open the saved executable (.exe) file.
  5. Follow the instructions that appear on the screen to install the program.

Software Product Page

The software product page contains information about the software.

Extron PRODUCTS TRAINING RESOURCES COMPANY DOWNLOAD Power Search... Product Home / Software / Configuration Software / XTP System Configuration Software XTP System Configuration Software Software for the Complete Setup and Configuration of XTP Systems Key Features • Convenient, user-friendly software for configuring, operating, and commissioning XTP Systems • Quick and easy configuration via Ethernet or USB • Intuitive, tab-based design for ease of use • System-wide EDID management within a single window • No programming skills required See All Features > Image Gallery Version Release Date Size Release Notes 1.4.0 Mar. 29, 2018 • Please consult Supported XTP System Products List for compatibility information. 23.8 MB 0.4 MB Download SIMILAR PRO

Figure 17. XTP System Configuration Software Product Page

To download and install the XTP System Configuration Software from this page, perform the following:

  1. In the Search field (see figure 17, ①), type XTP System Configuration Software.
  2. Press on the keyboard or select XTP System Configuration Software from the drop-down menu.
  3. Click the Download button (②).
  4. Submit any required information to start the download. Note where the file is saved.
  5. Open the saved executable (.exe) file.
  6. Follow the instructions that appear on the screen to install the program.

Software Connection

To connect the software directly to the XTP T HWP 101 4K, connect the computer running the software to the configuration connector (see figure 5, © on page 8).

XTP System Configuration Software File Tools Help Connections Device Settings XTP Power CD330 Media System Configuration Format Tools Connections Internet USB List of connected devices via USB @ XTP T-HWP 101-4K CONTACT

Figure 18. Connections Screen

To connect to a device:

  1. Open the XTP System Configuration Software. The Connections screen opens.
  2. On the Connections screen, select the USB radio button (see figure 18, ①).
  3. From the displayed list, select the connected device (②).
  4. Click the Connect button (③). The Device Settings screen opens (see Device Settings on page 27).

Software Operation

The menu bar contains three menus for configuring software settings.

File menu

The File menu contains options for disconnecting from the transmitter and exiting the program. To access the menu, click the File menu.

XTP System Configuration File Tools Help Disconnect Exit

Figure 19. File Menu

Disconnect

This option stops communication with an XTP device.

From the File menu, select Disconnect. The Connections screen opens.

NOTE: If the device is already disconnected, the Disconnect item is disabled until a device is connected.

Exit

This option disconnects from an XTP device and closes the XTP software application. From the File menu, select Exit to close the application.

Tools menu

The Tools menu contains an option for updating firmware. To access this menu, click the Tools menu.

XTP System Configuration Software File Tools Help Backup and Restore Update Firmware Commissioning Report Software Preference

Figure 20. Tools Menu

NOTE: The Backup and Restore and Commissioning Report options are not available when the computer is directly connected to the XTP T HWP 101 4K. See an XTP matrix switcher user guide (www.extron.com) for more information on these features.

Update Firmware

This option uploads firmware from the PC to the connected device. If necessary, download firmware from the Extron website (see Firmware Download on page 32).

  1. From the Tools menu, select Update Firmware. A dialog box opens to ask permission to disconnect from the device.

Update Firmware To properly update the firmware, the software must disconnect you from the device. You may reconnect after the update is complete. Would you like to disconnect to continue the update? Yes No

Figure 21. Confirm Disconnect Dialog Box

  1. Click the Yes button to disconnect from the device and continue with the firmware update process. The Update Firmware dialog box opens.

Update Firmware Check network for updates Select file from computer

Figure 22. Update Firmware Dialog Box

  1. Click one of the following options:

  2. Select file from computer — Uploads a manually selected firmware file saved on the connected computer.

  3. Check network for updates — Checks the connected network for firmware updates. If any are found, click the Update X Devices button to update the firmware for the applicable connected devices or click Save File to Computer to save the firmware file to the connected computer.

  4. Click the Close button after the firmware finishes updating.

Software Preference

This option resets all disabled confirmation dialogs to the default settings.

  1. From the Tools menu, select Software Preference. The Software Preference dialog box opens.

Software Preference Confirmation message setting Reset this setting to re-enable all confirmation dialogs Reset

Figure 23. Software Preference Dialog Box

  1. Click the Reset button. The dialog box closes.

Help menu

The Help menu provides a way to access XTP System Configuration Software information, a link to the help file, and a link to the Extron website.

XTP System Configuration Software File Tools Help About the Software Tutorial (System Configuration) Help Extron Website

Figure 24. Help Menu

NOTE: The Tutorial (System Configuration) option is not available when the XTP System Configuration Software is directly connected to the device.

About the Software

This option provides basic information about the XTP System Configuration Software, including version number and copyright information.

About - XTP System Configuration Software XTP System Configuration Software Version 1.2.0 Copyright © 2017 View the End User License Agreement This computer program is protected by copyright laws and international treaties. Unauthorized duplication or distribution is strictly prohibited, and will be prosecuted to the maximum extent possible by law. Part # 79-565-01 Details Licenses OK

Figure 25. About - XTP System Configuration Software Dialog Box (Example)

  1. From the Help menu, select About the Software. The About dialog box opens.
  2. Click the Details button for more information.
  3. Click the 0k button to close the dialog box.

Help

This option opens the XTP System Configuration Software help file in a web browser. From the Help menu, select Help.

Extron Website

This option opens the Extron website in a web browser. From the Help menu, select Extron Website.

Device Settings

The transmitter Device Settings screen allows a user to view and edit various device settings of the transmitter connected to the host device.

Click the Device Settings icon (see figure 26, Ⓞ) on the Global Navigation Bar to open the Device Settings screen.

XTP System Configuration Software File Tools Help Connections Device Settings XTP Power CLSID Minder System Configurations Platform Help XTP T HWP 101 4K Configuration Device Name: XTP T HWP 101 4K Current EVID: 720p @6Hz LPCM-2Ch Video Input HDCP Authorized XTP T HWP 101 4K General Information Model: XTP T HWP 101 4K Hardware Version: 1.05.0025 Signal Information Signal Present: No HDCP: - Current EVID Information 720p @6Hz LPCM-2Ch Factors Reset

Figure 26. Transmitter Device Settings Screen

Video panel

② Video input — Select the HDCP Authorized check box to set the input as an HDCP authorized device or deselect it to indicate that the device is not an HDCP authorized device. By default, the check box is selected.

Factory reset

③ Factory Reset — Click the Factory Reset button to reset the transmitter to factory settings except for firmware (see mode 5 in Reset Modes on page 17).

NOTE: This is the same as the Esc ZXXX SIS command (see the Reset mode SIS command on page 20).

Device Information panel

The Device Information panel on the right side of the software screen displays device information and settings.

① Model — Displays the device model.
② Firmware Version — Displays the firmware and build version.
③ Signal Present — Indicates whether an active signal is on the input.
④ HDCP — Displays the HDCP status of an active input.
⑤ EDID — Displays the current resolution and refresh rate.

XTP T HWP 101 4K
General Information
Model:
XTP T HWP 101 4K1
Firmware Version:1.05.0025 2
Signal Information
● Signal Present:No 3
HDCP:- 4
Current EDID Information
720p @60Hz LPCM-2Ch5

EDID Minder

Use the EDID Minder screen to assign unique EDID to the input or match current output EDID to the input. Click the EDID Minder icon (see figure 27, 1) on the Global Navigation bar. The EDID Minder screen opens.

The EDID Minder screen displays a table of EDID options and connected output devices, which are each represented by output display icons.

• Factory default EDID options are displayed in blue.
- Connected output resolutions and devices are displayed in green.
- Custom loaded or saved EDID options are displayed in yellow.

XTP System Configuration Software File Tools Help Connections Device Settings XTP Power EVID Minder EDID Minder + Editn EVID Legend Outputs Custom Filter + Resolutions: Refresh Rate: Video Format: Audio Format: Any Any Hz Any Clear Favorites 180bp @DRL HDM LPCM-2Ch Extron 720p @DRL HDM LPCM-2Ch Extron Connected Outputs Ctrl click to select multiple Receiver N/A N/A N/A N/A 4K @DRL HDM LPCM-2Ch Extron 4K @DRL HDM Multi-Ch Extron 2K @DRL HDM LPCM-2Ch Extron 100bp @DRL HDM Multi-Ch Extron 198bp @DRL HDM Multi-Ch Extron 100bp 100bp 100bp 100bp 100bp INPUTS Source Connector Timing Video Audio XTP T HWP 162.4K HOME 720p @60.4K HOME LPCM-2Ch Assign Assign to All Extron XTP T HWP 101.4K Available EVID Search by Options Add EVID to Library C:\Users\Public\Documents\Extron\EDID Library 100bp 100bp 100bp 100bp 100bp

Figure 27. EDID Minder Screen

Assign EDID to the input

  1. Select an available EDID setting (represented by a blue, green, or yellow output display icon) from the Favorites, Connected Outputs, or Available EDID panel (2-4).
  2. Select the check box of the connected input ( 5).
  3. Click the Assign button (⑥) or the Assign to All button (⑦) below the input area.

TIP: Alternatively, EDID can be assigned by dragging and dropping the desired EDID onto the input.

Add an EDID File to the EDID Library

  1. In the Available EDID panel, click the Add EDID to Library button (⑧). The Browse window opens.
  2. Navigate to and select the desired EDID file and click Open. The EDID file appears in the Available EDID panel (4).
  3. Assign the EDID file from the Available EDID panel to import the EDID to the device.

Save output EDID

  1. Right-click on the desired EDID setting in the Connected Outputs panel (see figure 27, ③ on the previous page).
  2. Select the Save EDID to Library option. The EDID setting is saved to the connected PC. Alternatively, right-click on the desired EDID, select Copy, and then Paste to add a copy of the EDID file into the Favorites or Available EDID panel.

Set favorite EDID

To add commonly used EDID settings to the Favorites panel for quick access, use one of the following methods:

  • Click and drag the desired EDID from the Connected Outputs or the Available EDID panel to the Favorites panel. The EDID setting is copied to the Favorites panel (see figure 27, ②).
  • Right-click the desired EDID and select Copy. Then, select Paste to add a copy of the EDID setting into the Favorites panel.

EDID filters

The filters (see figure 28) can be used to easily locate a specific EDID setting.

Resolution: Any Refresh Rate: Any Hz Video Format: Any Audio Format: Any Clear

① Resolution filter
② Refresh Rate filter
③ Video Format filter

4 Audio Format filter
5 Clear button

Figure 28. EDID Minder Filters

To use a filter or combination of filters, perform the following:

  1. Select an EDID setting from one of the drop-down lists of the associated filter (see figure 28, ①-④). The available EDID options that match the filter selection are displayed in their respective panels.

  2. Repeat step 1 to apply more filters.

NOTE: To clear the currently applied filters, click the Clear button next to the filters (see figure 28, 5). All filters are reset.

Common timings

This function automatically displays available EDID settings that are common among multiple selected outputs.

  1. Hold and click the desired outputs in the Connected Outputs panel. The Common Timings tab (located to the right of the Connected Outputs panel) appears, listing the EDID settings common among the selected outputs.

  2. Select the desired common EDID. The EDID is shown in the Available EDID panel.

Reference Information

This section contains mounting information and instructions for downloading firmware. Topics in this section include the following:

  • Mounting Template
  • Firmware Download

Mounting Template

The following illustration is an example of a mounting template for preparing mounting surfaces. It is not to full scale.

2.45" (6.22 cm) 1.94" (4.93 cm) 4.28" (10.87 cm) 3.06" (7.77 cm) SURFACE CUT-OUT AREA FOR WALL MOUNT Recommended cut-out area for the installation surface. Top Panel

Figure 29. Mounting Template for 1-Gang Mud Rings (Not to Full Scale)

NOTE: Measure the template before cutting.

Firmware Download

Extron PRODUCTS TRAINING RESOURCES COMPANY DOWNLOAD Find Software & Downloads > Downloads Featured Software Control System Drivers Danto Controller DSP Templates DSP Configurator Software Firmware Global Configurator HID Modules Global Configurator Plus Software Global Configurator Professional GII-Configurator

Figure 30. Downloading Firmware from the Extron Website

  1. On the Extron website, www.extron.com, go to the Download tab and click Firmware (see figure 30, ①).
  2. Navigate to the desired product (see figure 31, ② below).

ALL # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Archives Please consult Release Notes for important compatibility information and history. Description Part Number Version Data Size XTP System F/W Package Updated 49-373-50 3.04.0005 May 2, 2018 5.5 MB Download Firmware for the XTP System F/W Package

Figure 31. Downloading Firmware from the Extron Website

  1. Ensure the available firmware version is a later version than the current one on the device, and click the Download link (③).

NOTE: The firmware release notes are a PDF file that provides details about the changes between different firmware versions. The file can be downloaded from the same page as the firmware.

  1. Submit any required information to start the download. Note where the file is saved.

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics

1230 South Lewis Street

Anaheim, CA 92805

U.S.A.

Europe and Africa:

Extron Europe

Hanzeboulevard 10

3825 PH Amersfoort

The Netherlands

Asia:

Extron Asia Pte Ltd

135 Joo Seng Road, #04-01

PM Industrial Bldg.

Singapore 368363

Singapore

Japan:

Extron Electronics, Japan

Kyodo Building, 16 Ichibancho

Chiyoda-ku, Tokyo 102-0082

Japan

China:

Extron China

686 Ronghua Road

Songjiang District

Shanghai 201611

China

Middle East:

Extron Middle East

Dubai Airport Free Zone

F13, PO Box 293666

United Arab Emirates, Dubai

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876

Europe: 31.33.453.4040

Asia: 65.6383.4400

Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

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Product information

Brand : Extron

Model : XTP T HWP 101 4K

Category : Émetteur audio/vidéo mural