Vortex Air Fryer HF-2096TS - Deep fryer PowerXL - Free user manual and instructions

Type	Air Fryer
Model	Vortex Air Fryer HF-2096TS
Brand	PowerXL
Capacity	5.8 qt (5.5 L)
Power	1500 W
Temperature Range	180°F – 400°F (82°C – 204°C)
Timer	1 – 60 minutes, with auto shut-off
Functions	Air Fry, Bake, Roast, Reheat, Dehydrate
Basket Material	Non-stick coated
Dishwasher Safe Parts	Basket and crisper tray
Dimensions (W x D x H)	10.8 x 11.8 x 12.6 in (27.4 x 30.0 x 32.0 cm)
Weight	10.6 lb (4.8 kg)
Cord Length	36 in (91 cm)
Wattage	1500 W
Voltage	120 V / 60 Hz
Warranty	1 Year Limited
Safety Features	Auto shut-off, cool-touch handle, overheat protection
Cleaning	Wipe exterior; hand wash basket and tray; dishwasher safe
Included Accessories	Air fry basket, crisper tray, recipe book
Repairability	Contact PowerXL customer service for spare parts

Frequently Asked Questions - Vortex Air Fryer HF-2096TS PowerXL

How do I preheat the PowerXL Vortex Air Fryer?

Set the temperature to the desired level and let it run empty for 3-5 minutes. The unit will beep when preheated.

What is the maximum capacity of the HF-2096TS?

The basket holds up to 5.8 quarts (5.5 liters), suitable for 2-4 servings.

Can I bake in this air fryer?

Yes, use the Bake function. Suitable for small cakes, muffins, and casseroles.

How do I clean the basket and tray?

Both are dishwasher safe. For hand washing, use warm soapy water and a non-abrasive sponge. Avoid metal utensils.

Why is my food not crispy?

Ensure you are not overcrowding the basket. Shake the basket halfway through cooking for even crispiness.

What is the temperature range?

From 180°F to 400°F (82°C to 204°C), adjustable in 5-degree increments.

Does it have an auto shut-off feature?

Yes, the timer automatically shuts off the air fryer when cooking is complete. Also has overheat protection.

Can I use aluminum foil or parchment paper?

Yes, but do not cover the entire basket. Place a small sheet under food to catch drips, ensuring air circulation.

How long does it take to cook frozen fries?

Typically 15-20 minutes at 400°F, shaking halfway. Adjust time based on desired crispness.

Where can I find the user manual?

Download the PDF manual for free on notice-facile.com or contact PowerXL customer service.

USER MANUAL Vortex Air Fryer HF-2096TS PowerXL

PowerXL™ products that excel

VORTEX AIR FRYER

Black air fryer with digital display and control buttons (no visible text or symbols)

Owner's Manual

Save These Instructions - For Household Use Only

MODELS: HF-2096TS (2 qt.) - HF-5096TS (3 qt.) - HF-8096TS (5 qt.) - HF-1096TS (7 qt.)

When using electrical appliances, basic safety precautions should always be followed. Do not use the PowerXL Vortex Air Fryer™ until you have read this manual thoroughly.

Visit TristarCares.com for tutorial videos, product details, and more. Guarantee Information Inside

BEFORE YOU BEGIN

The PowerXL Vortex Air Fryer will provide you many years of delicious family meals and memories around the dinner table. But before you begin, it's very important that you read this entire manual, making certain that you are totally familiar with this appliance's operation and precautions.

Table of Contents

IMPORTANT SAFEGUARDS 4

Parts & Accessories 6

Unit Specifications 7

Using the Control Panel 8

Instructions for Use 10

General Cooking Guidelines 12

Troubleshooting 13

Frequently Asked Questions 14

Cleaning & Storage 14

Money-Back Guarantee 15

WARNING

PREVENT INJURIES! – CAREFULLY READ ALL INSTRUCTIONS BEFORE USE!

When using electrical appliances, always follow these basic safety precautions.

1. READ AND FOLLOW all instructions carefully.
2. NEVER immerse the Main Unit Housing, which contains electrical components and heating elements, in water. Do not rinse under the tap.

3. THIS APPLIANCE IS NOT INTENDED FOR use by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge unless they are under the supervision of a responsible person or have been given proper instruction in using the appliance. This appliance is not intended for use by children.

4. TO AVOID ELECTRICAL SHOCK, do not put liquid of any kind into the Main Unit Housing containing the electrical components.

5. THIS APPLIANCE HAS A POLARIZED PLUG (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.

6. MAKE SURE the appliance is plugged into a wall socket. Always make sure that the plug is inserted into the wall socket properly.

7. DO NOT use outdoors.

8. DO NOT place the appliance on the stove top. Place on a flat, horizontal surface with adequate space for air flow. Do not place other appliances within 5 in. of the appliance.

9. TO PREVENT food contact with the heating elements, do not overfill.

10. DO NOT cover the Air Intake Vent or Hot Air Outlet Vent while the appliance is operating. Doing so will prevent even cooking and may damage the appliance or cause it to overheat.

11. NEVER pour oil into the Basket. Fire and personal injury could result.

12. WHILE COOKING, the internal temperature of the appliance reaches several hundred degrees F.

To avoid personal injury, never place hands inside the appliance unless it is thoroughly cooled down.

1. DO NOT use this appliance if the plug, the power cord, or the appliance itself is damaged in any way.
2. IF THE POWER CORD IS DAMAGED, you must have it replaced by the manufacturer, its service agent, or a similarly qualified person in order to avoid hazard.
3. KEEP the appliance and its power cord out of the reach of children when it is in operation or in the cooling down process.
4. KEEP the power cord away from hot surfaces. Do not plug in the power cord or operate the appliance controls with wet hands.
5. NEVER connect this appliance to an external timer switch or separate remote-control system.
6. NEVER use this appliance with an extension cord of any kind. A short power-supply cord (or detachable power-supply cord) is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
7. DO NOT let cord hang over the edge of table or counter surfaces.
8. DO NOT operate the appliance on or near combustible materials, such as tablecloths, paper towels, or curtains.
9. WHEN COOKING, do not place the appliance against a wall or against other appliances. Leave at least 5 in. free space on the back and sides and above the appliance. Do not place anything on top of the appliance.
10. DO NOT USE the appliance for any purpose other than described in this manual.
11. THE USE OF ACCESSORY ATTACHMENTS not recommended by the appliance manufacturer may cause injuries.
12. NEVER operate the appliance unattended.
13. WHEN IN OPERATION, hot air and steam is released through the Hot Air Outlet Vent. Keep your hands and face at a safe distance from the Hot Air Outlet Vent. Also avoid the hot steam and air while removing the Basket and Fry Tray from the appliance.
14. THE APPLIANCE'S OUTER SURFACES may become hot during use. The Basket and Fry Tray will be hot. Wear oven mitts when handling hot components or touching hot surfaces.
15. Before using your new appliance on any countertop surface, CHECK with your countertop manufacturer or installer for recommendations about using appliances on your surfaces. Some manufacturers and installers may

recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. Your manufacturer or installer may recommend that hot pans, pots, or electrical appliances should not be used directly on top of the countertop. If you are unsure, place a trivet or hot pad under the appliance before using it.

1. DO NOT place your appliance on a hot cooktop because it could cause a fire or damage the appliance, your cooktop, and your home.

2. SHOULD THE APPLIANCE EMIT BLACK SMOKE, unplug immediately and wait for smoking to stop. Allow the appliance to cool and wipe out excess oil and grease from the appliance.

3. Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.

4. USE EXTREME CAUTION when removing tray or disposing of hot grease.
5. DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating risks of electric shock.

WARNING:

For California Residents

This product can expose you to Bisphenol A, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS - FOR HOUSEHOLD USE ONLY

CAUTION

• Always operate the appliance on a horizontal surface that is level, stable, and noncombustible.
• This appliance is intended for normal household use only. It is not intended for use in commercial or retail environments.
• If the appliance is used improperly or for professional or semi-professional purposes or if it is not used according to the instructions in the user manual, the guarantee becomes invalid and the manufacturer will not be held liable for damages.
  • Always unplug the appliance after use.
• When the cooking time has completed, cooking will stop and the fan will continue running for 10 secs. to cool down the appliance.
• Let the appliance cool down for approximately 30 mins. before handling, cleaning, or storing.
• The appliance is equipped with an internal microswitch that automatically shuts down the fan and heating element when the Basket is removed.

Overheating Protection

Should the inner temperature control system fail, the overheating protection system will be activated and the appliance will not function. Should this happen, unplug the appliance. Allow time for the appliance to cool completely before restarting or storing.

Automatic Shut-Off

The appliance has a built-in shut-off device that will automatically shut off the appliance when the cooking time has completed. You can manually switch off the appliance by pressing the Power Button. The fan will continue running for 10 secs. to cool down the appliance.

Electric Power

The appliance should be operated on a dedicated electrical outlet. If the electrical outlet is being used by other appliances, your new Appliance may not operate properly.

Electromagnetic Fields

This appliance complies with all standards regarding electromagnetic fields. If handled properly and according to the instructions in this user manual, the appliance is safe to use based on scientific evidence available today.

Parts & Accessories

1. FRY TRAY
2. RUBBER BUMPERS*
3. BASKET
4. HANDLE
5. MAIN UNIT HOUSING
6. AIR INLET VENT
7. CONTROL PANEL
8. HOT AIR OUTLET VENT
9. POWER CABLE

NOTE: Unpack all listed contents from the packaging. Contents vary by model. Please remove any clear or blue protective film on the components before use.

*Removing bumpers is not recommended.

Black Air Fryer air fryer with digital display and control buttons, labeled 5 to 7 (no text beyond labels)

Black electric air fryer with numbered label (8 and 9) on side, no visible text or symbols on body

CAUTION: Unit may be hot. Be careful not to touch the Unit while in use. Keep the Unit away from other objects.

IMPORTANT: Please make sure that your PowerXL Vortex Air Fryer has been shipped with the components that you ordered (some accessories may be sold separately). Check everything carefully before use. If any part is missing or damaged, do not use this product. Contact the shipper using the customer service number located on the back of this manual.

Unit Specifications

Black and silver powerXL air fryer with a handle (no visible text or symbols)

2 Qt. - HF-2096TS

Black powerXL air fryer with a silver handle (no visible text or symbols)

3 Qt. - HF-5096TS

Black power air fryer with visible brand logo and control panel (no text or symbols on device body)

5 Qt. - HF-8096TS

Black powerXL air fryer with a silver handle and white lid (no visible text or symbols)

7 Qt. - HF-1096TS

Technical Specifications

Model Number	Supply Power	Rated Power	Capacity Temperature
HF-2096TS 120V ~60Hz 1000W 2 qt. 180° F–400° F
HF-5096TS 120V ~60Hz 1200W 3 qt. 90° F–400° F
HF-8096TS 120V ~60Hz 1500W 5 qt. 90° F–400° F
HF-1096TS 120V ~60Hz 1700W 7 qt. 90° F–400° F

Using The Control Panel

5-7-Qt. Display Panel
Model (5-Qt.): HF-8096TS
Model (7-Qt.): HF-1096TS

3-Qt. Display Panel
Model: HF-5096TS

2-Qt. Display Panel
Model: HF-2096TS

Using The Control Panel

1. Power Button

Once the Basket and Fry Tray are properly placed in the Main Unit Housing, the Control Panel will be illuminated. Pressing the Power Button once will set the Unit to a default cooking temperature of 370^ F and time of 15 mins. Pressing the Power Button a second time will start the cooking process. Pressing the Power Button during the cooking cycle will turn the Unit off.

2. Cooking Presets

Press the cooking preset buttons to choose from up to ten cooking presets (smaller models have fewer presets; see Fig. 1). See the Preset Chart below for the cooking times and temperatures associated with each preset.

NOTE: The running lights on the Control Panel will illuminate when the cooking cycle begins and will stay illuminated for up to 20 seconds after the cooking cycle is complete.

3. Temperature Control Buttons

The + and – symbols enable you to increase or decrease cooking temperature 5^ F at a time. Keeping a button held down will rapidly change the temperature. Temperature control range: 180^ F- 400^ F (Dehydrate temperature control range: 90^ F- 170^ F).

4. Time and Temperature Display

This display will keep track of the temperature and remaining cook time.

5. Timer Control Buttons

The + and – symbols enable you to increase or decrease cooking time 1 min. at a time (30 mins. at a time for Dehydrate). Keeping the Button held down will rapidly change the time. Time control range: 1-60 mins. (Dehydrate time control range: 2-24 hrs.).

Preset Chart

Once you are familiar with the Unit, you may want to experiment with your own recipes. Simply choose the time and temperature that suits your personal taste.

NOTE: The Pizza and Roast presets are only available with the 5-quart and 7-quart models. The Fish, Steak, Dehydrate, and Reheat presets are not available on the 2-quart model.

* For the 2-quart model, the cooking time for the Chicken preset is 25 mins.

Preset Temperature Time Models

Default 370° F (188° C) 15 mins. -
	French Fry	400° F (204° C)	18 mins.	All models
	Roast	350° F (177° C)	30 mins.	(5 & 7 Quart)
[7TA0]	Bake	320° F (160° C)	30 mins.	All models
[05T8]	Fish	325° F (163° C)	15 mins.	(3, 5 & 7-Quart)
	Shrimp	320° F (160° C)	12 mins.	All models
[28DD]	Chicken	370° F (188° C)	40 mins.*	All models
	Steak	400° F (204° C)	10 mins.	(3, 5 & 7-Quart)
	Pizza	360° F (182° C)	15 mins.	(5 & 7 Quart)
	Reheat	240° F (116° C)	12 mins.	(3, 5 & 7-Quart)
	Dehydrate	120° F (49° C)	2 hrs.	(3, 5 & 7-Quart)

Fig. 1: Only the 5-quart and 7-quart models have all ten presets listed in this chart.

Before First Use

1. Remove all the packaging material.
2. Remove any stickers or labels from the Unit.
3. Before initial use, wipe the inside and outside of the Unit with a warm, moist cloth and mild detergent. Handwash all cooking accessories.

4. Before cooking food, preheat the PowerXL Vortex Air Fryer for a few minutes to allow the Unit to burn off the manufacturer's protective coating of oil. Wipe the Unit with warm, soapy water and a washcloth after this burn-in cycle.

5. Place the Unit on a stable, horizontal, and level surface. Do not place the Unit on a surface that is not heat resistant. Ensure that the Unit is used in an area with good air circulation and away from hot surfaces and any combustible materials. Do not place on the stove top.

6. Place the Fry Tray in the Basket. Slide the Basket into the Unit. If the Basket is placed properly, it will click into place.

NOTE: The PowerXL Vortex Air Fryer cooks using hot air. Do not fill the Basket with oil or frying fat. Do not put anything on top of the Unit. This disrupts the airflow and affects the cooking results.

Using the PowerXL Vortex Air Fryer

1. Plug the Unit into a grounded wall socket.
2. To preheat, push the Power Button.
3. Press the Temperature Increase or Decrease Buttons to set the cooking temperature.
4. Press the Time Decrease Button to set the preheat time to 3 mins. When the preheat cycle finishes, carefully pull the Basket out of the Unit and place the ingredients inside.
   NOTE: For better performance, always use the Fry Tray with the Basket.
5. Do not touch the Basket directly because the Basket becomes very hot during operation. Only hold the Basket by its handle.

6. Press the Power Button. Set the appropriate time and temperature for the ingredients you are cooking.

7. When the timer beeps five times, the set cooking time has elapsed. Pull the Basket out of the Unit and place it on a heat-resistant surface.

8. If the food is fully cooked, use tongs to remove food.
   CAUTION: Do not turn the Basket upside down because any excess oil that has collected on the bottom of the basket will leak onto the ingredients.
9. If the food is not fully cooked, simply slide the Basket back into the Unit and add a few minutes to the cooking time.
10. The Unit is instantly ready for preparing another batch.

Instructions for Use

Shaking

To ensure even cooking, some foods require shaking during the cooking process. Remove the Basket from the Unit. Gently shake the contents as needed and place them back in the Unit to continue cooking.

CAUTION: The Basket will be hot. Wear an oven mitt during this procedure.

1. Place the Basket on a heat-resistant surface.
2. Shake the ingredients in the Basket.
3. Return the Basket to the Unit to finish cooking.

Tips

• Foods that are smaller in size usually require a slightly shorter cooking time than larger foods.
• Large quantities of food only require a longer cooking time than smaller quantities.
• Shaking smaller-sized foods halfway through the cooking process ensures that all the pieces are fried evenly.

• Adding a bit of vegetable oil to fresh potatoes is suggested for a crispier result. When adding oil, do so just before cooking and add only a small amount onto the potato.

• Snacks normally cooked in an oven can also be cooked in the PowerXL Vortex Air Fryer.

• Use premade dough to prepare filled snacks quickly and easily. Premade dough also requires a shorter cooking time than homemade dough.
• You can use the PowerXL Vortex Air Fryer to reheat foods. Simply set the temperature and time to however warm you want your food.

Capacity Chart

Model/Size French Fries Quantity

2 qt. 12 oz.

3 qt. 16 oz.

5 qt. 22 oz.

7 qt. 28 oz.

General Cooking Guidelines

NOTE: Keep in mind that these settings are guidelines. Since ingredients differ in origin, size, shape, and brand, we cannot guarantee the best settings for your ingredients.cooking results.

FOOD ITEM	QUANTITY	SHAKE	TEMP	COOK TIMEAdjustable Range (Increments)	COMMENTS
Thin Frozen Fries 1 14 cups YES 400° F 15–16 mins. (1 min.) -
Thick Frozen Fries 1 14 cups YES 400° F 15–20 mins. (1 min.) -
Homemade Fries 1 14 cups YES 400° F 10–16 mins. (1 min.) Add 12 tbsp. oil
Homemade Potato Wedges	1 14 cups	YES	360° F	18–22 mins. (1 min.)	Add 12 tbsp. oil
Hash Browns 1 cup YES 360° F 15–18 mins. (1 min.) -
Steak	14 -1.1 lb		360° F	8–12 mins. (1 min.)	-
Pork Chops	14 -1.1 lb		360° F	10–14 mins. (1 min.)	-
Hamburger	14 -1.1 lb		360° F	7–14 mins. (1 min.)	-
Sausage Roll	14 -1.1 lb		400° F	13–15 mins. (1 min.)	-
Chicken Drumstick	14 -1.1 lb		360° F	18–22 mins. (1 min.)	-
Chicken Breast	14 -1.1 lb		360° F	10–15 mins. (1 min.)	-
Spring Rolls	14 - 34 lb	YES	400° F	15–20 mins. (1 min.)	Use oven-ready
Frozen Chicken Nuggets	14 -1.1 lb	YES	400° F	10–15 mins. (1 min.)	Use oven-ready
Frozen Fish Sticks	14 -1.1 lb		400° F	6–10 mins. (1 min.)	Use oven-ready
Mozzarella Sticks	14 -1.1 lb		360° F	8–10 mins. (1 min.)	Use oven-ready
Cake	1 14 cups		320° F	20–25 mins. (1 min.)	Use baking tin
Quiche	1 12 cups		360° F	20–22 mins. (1 min.)	Use baking tin/oven dish
Muffins	1 14 cups		400° F	15–18 mins. (1 min.)	Use baking tin
Baked Goods	1 12 cups		320° F	20 mins. (1 min.)	Use baking tin/oven dish

Troubleshooting

Symptom Possible Cause Solution

The PowerXL Vortex Air Fryer does not work	The Unit is not plugged in. Plug the Power Cable into a wall socket.
	You have not turned the Unit On by setting the preparation time and temperature.	Press the Power Button.Select a time and temperature. Press the Power Button again and cooking will begin.
	You have probably turned Off the Unit. If you press the Power Button while the Unit is cooking, you will trigger the Auto Shut-Off mode.	Press the Power Button. Select a time and temperature. Press the Power Button again and cooking will begin.
Food is not cooked	The Basket is overloaded. Use smaller batches for more even frying.
	The temperature is set too low. Raise temperature and continue cooking.
Food is not fried evenly	Some foods need to be shaken during the cooking process.	See Shaking in Instructions for Use, p. 11.
Basket will not slide into Unit properly	The Basket is overloaded. Do not fill the Basket above the Maximum line.
	The Fry Tray is not placed in the Basket correctly.	Gently push the Fry Tray into the Basket until it clicks.
White smoke coming from Unit	Too much oil is being used. Wipe down to remove excess oil.
	The Basket has grease residue from the previous operation.	Clean the Basket after each use.
French fries are not fried evenly	Potatoes are not prepped properly. Consult a recipe for potato type and prep.
	Fries are not cut evenly. Cut fries thinner or reshape fries.
	Fries are too crowded. Spread fries out or cook a smaller batch.
	Potatoes are not rinsed properly during preparation. Pat dry to remove excess starch.
Fries are not crispy Raw fries have too much water.		Dry potato sticks properly before misting oil.
		Cut sticks smaller.
		Add a bit more oil.
Error	E1 - Broken circuit of the thermal sensor	Call Customer Service at 1-973-287-5129
	E2 - Short circuit of the thermal sensor

Frequently Asked Questions

1. Can I prepare foods other than fried dishes with my PowerXL Vortex Air Fryer?

You can prepare a variety of dishes, including steaks, chops, burgers, and baked goods. See the PowerXL Vortex Air Fryer Recipe Guide.

2. Is the PowerXL Vortex Air Fryer good for making or reheating soups and sauces?

Never cook or reheat liquids in the Unit.

3. Is it possible to shut off the Unit at any time?

Press the Power Button once or remove the Basket.

4. What do I do if the Unit shuts off while cooking?

As a safety feature, the PowerXL Vortex Air Fryer has an Auto Shut-Off device that prevents damage from overheating. Remove the Basket and set it on a heat-resistant surface. Allow the Unit to cool down. Remove the Power Cable from the outlet. Once cool, plug the Power Cable back into the socket. Restart by pressing the Power Button.

5. Does the Unit need time to heat up?

If you are cooking from a cold start, add 3 mins. to the cooking time to compensate.

6. Can I check the food during the cooking process?

You can remove the Basket at any time while cooking is in progress. During this time, you can shake the contents in the Basket if needed to ensure even cooking.

7. Is the PowerXL Vortex Air Fryer dishwasher safe?

Only the Fry Tray is dishwasher safe. The Unit itself, which contains the heating coil and electronics, should never be submerged in liquid of any kind or cleaned with anything more than a warm, moist cloth or nonabrasive sponge with a small amount of mild detergent.

8. What happens if the Unit still does not work after I have tried all the troubleshooting suggestions?

Never attempt a home repair. Contact customer service and follow the procedures set forth by the guarantee. Failure to do so could render your guarantee null and void.

Cleaning

Clean the PowerXL Vortex Air Fryer after each use.

The Basket and the Fry Tray are coated with a special nonstick surface. Never use abrasive cleaning materials or utensils on these surfaces.

1. Remove the Power Cable from the wall socket and be certain the Unit is thoroughly cooled before cleaning.
2. Wipe the outside of the Unit with a warm, moist cloth and mild detergent.
3. Clean the Basket and the Fry Tray with hot water, a mild detergent, and a nonabrasive sponge.

NOTE: The Fry Tray is dishwasher safe.

TIP: Should the Fry Tray contain difficult-to-remove food particles, soak in hot, soapy water for 10 mins.

NOTE: The rubber bumpers on the Fry Tray are part of the Fry Tray and should generally not be removed. However, if the rubber bumpers need to be cleaned, they can be removed and reattached: To remove the rubber bumpers, locate the capped end of the bumpers and push the capped end off of the Fry Tray.

There will be some resistance, but keep pushing until the rubber bumpers come off of the Fry Tray. Take note of the slot on which the bumpers were sitting. To reattach the rubber bumpers, align the hole in the rubber bumpers with the slots from which the rubber bumpers were removed. Slide the rubber bumpers all the way back onto the slot on the Fry Tray.

1. Clean the inside of the Unit with hot water, a mild detergent, and a nonabrasive sponge.
2. If necessary, remove unwanted food residue from the heating element with a soft cleaning brush.

Storage

1. Unplug the Unit and let it cool down thoroughly.
2. Make sure all components are clean and dry.
3. Place the Unit in a clean, dry place.

PowerXL™ products that excel

VORTEX AIR FRYER

90-Day Money-Back Guarantee

The PowerXL Vortex Air Fryer is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy

Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Tristar reserves the right to replace the appliance with one of equal or greater value.

Return Policy

If, for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use "RETAIL" as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5129 or email [e-mail] for any additional questions. Pack the product carefully and include in the package a note with (1) your name, (2) mailing address, (3) phone number, (4) email address, (5) reason for return, and (6) proof of purchase or order number, and (7) specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package.

Send the product to the following return address:

PowerXL Vortex Air Fryer

Tristar Products

500 Returns Road

Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5129.

Refund

Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Tristar. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

PowerXL™ products that excel

VORTEX AIR FRYER

We are very proud of the design and quality of our PowerXL Vortex Air Fryer™.

This product has been manufactured to the highest standards. Should you have any questions, our friendly customer service staff is here to help you.

For parts, recipes, accessories, and everything PowerXL, go to tristarcares.com or scan this QR code with your smartphone or tablet:

To contact us, email us at [e-mail] or call us at 973-287-5129.

Distributed by:

Tristar Products, Inc.

Fairfield, NJ 07004

© 2020 Tristar Products, Inc.

Made in China

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