HX330 - Headphones Cougar - Free user manual and instructions

Product Type	Wired Over-Ear Gaming Headset
Model	HX330
Brand	Cougar
Driver Unit	50mm Neodymium
Frequency Response	20Hz - 20kHz
Impedance	32Ω at 1kHz
Sensitivity	98dB SPL at 1kHz
Microphone	Unidirectional, 6.0 x 5.0mm
Microphone Frequency Response	100Hz - 10kHz
Microphone Sensitivity	-42dB ± 3dB
Cable Length	2.0m braided cable
Connector	3.5mm audio jack (inline remote with volume control and mute)
Ear Cup Design	Over-ear, memory foam earpads, leatherette cover
Headband	Adjustable metal headband with leatherette padding
Weight	Approximately 255g (without cable)
Dimensions (W x H x D)	195 x 190 x 85mm
Power Source	No external power required (passive)
Compatibility	PC, Mac, PlayStation, Xbox, Nintendo Switch, mobile devices with 3.5mm port
Control Features	In-line volume wheel and microphone mute switch
Care and Cleaning	Wipe with a soft, dry cloth; do not use chemicals. Store in a cool, dry place.
Safety Warnings	Long-term high volume use may damage hearing. Keep away from children under 3 years (small parts).
Spare Parts and Repair	Cable and earpads replaceable. Contact Cougar support or authorized service center.
General Information	Gaming headset with high precision 50mm drivers, comfortable design for long sessions.

Frequently Asked Questions - HX330 Cougar

How do I connect the HX330 headset to my PC?

Plug the 3.5mm jack into the headphone port on your PC. Use the splitter if separate mic and audio ports are required (not included). Ensure the inline mute switch is set to 'on'.

Can I use the HX330 with my Xbox One?

Yes, if your controller has a 3.5mm audio port. For older controllers without a port, you may need an Xbox One stereo headset adapter (sold separately).

How do I adjust the volume and mute the microphone?

Use the in-line remote on the cable. Rotate the wheel to adjust volume. Flip the switch to mute or unmute the microphone.

What is the best way to clean the earpads?

Remove the earpads gently (if detachable) and wipe with a damp, soft cloth. Do not submerge in water. Let them air dry completely before reattaching.

Why is my microphone not working?

Check the mute switch on the cable. Ensure the microphone is properly inserted into the headset. On PC, verify that the correct input device is selected in sound settings.

Can I replace the cable if damaged?

Yes, the cable is detachable. Contact Cougar support for a replacement cable. Make sure to purchase the correct model HX330 cable.

Does the HX330 support surround sound?

The headset itself is stereo. For virtual surround sound, enable software like Windows Sonic or Dolby Atmos on your PC or console.

What devices are compatible with the HX330?

It works with any device that has a 3.5mm audio jack, including PC, Mac, PlayStation 4/5, Xbox One/Series X|S, Nintendo Switch, and smartphones.

How do I store the headset when not in use?

Keep it in a cool, dry place away from direct sunlight. Use the included pouch (if available) or simply lay it flat. Avoid wrapping the cable too tightly.

Is the headset compatible with a sound card?

Yes, the 3.5mm plug is standard. For better audio quality, you can connect it to a dedicated sound card or DAC with a 3.5mm output.

USER MANUAL HX330 Cougar

PRODUCT PARTS AND PACKAGE CONTENTS

A Pressure-free memory foam headband
Pressure-free memory foam earpads
C Noise cancellation microphone
Volume and microphone mute control unit
E 4-Pole 3.5mm phone jack
F 3-Pole 3.5mm phone jack for PC adaptor
Adjustable headband structure

PC adaptor length : 150mm Headset length : 2100mm

FEATURES

ENGLISH

•50mm Driver: High-quality Stereo Sound
•Perfect Clarity: 9.7mm Noise Cancellation Microphone
- 270g ultra Lightweight Suspended Leatherlike Headband Design
•4 Pole to 3 Pole Adapter for Extra Compatibility
•Comfort and Isolation: Extra large Foam Earpad
• Crosstalk Reduction
•Adjustable Headband Structure

РУССКИЙ

MICROPHONE
Driver	9.7mm
Mic Type	Noise Cancellation
Mic. Sensitivity at 1kHz	-50dB±3%
Mic. Frequency Response	20Hz-20kHz
Mic. Impedance <2.2KΩ

The above specifications may vary by country or region

PACKAGE CONTAINS

HX330 Gaming Headset

Audio & Mic Splitter

User Manual

HARDWARE REQUIREMENTS

Single 41-pole Jack Devices

Dual 3-pole Jack Devices (flor usage with the audio/mic)

•Audio + Microphone: Separate 3.5 mm audio and microphone jacks

GLOBAL WARRANTY POLICY

WARRANTY PERIODS OF COUGAR GAMING DEVICES

Product : COUGAR HX330 gaming headset

Warranty : 1 Year

This warranty gives you specific legal rights. You may also have other rights granted under local law. These rights may vary.

WARRANTY AGREEMENT

• If the product has defects in material or manufacture, COUGAR will provide product repair and replacement service within the warranty period.
• Our warranty service is based on the date of the invoice or warranty card (must be affixed with the store stamp).

If you lose the aforementioned evidence, we will apply the original shipping date of the product as the beginning date of warranty period. The shipping date will be identified by the product serial number(S/N).

CONDITIONS WHERE FREE MAINTENANCE IS NOT PROVIDED

• Any fault or damage caused by natural disasters (including storm, fire, flood, thunder, earthquake, etc).
  • Any fault or damage caused by accidental factors and man-made reasons (including hit, scrape, crash, moving, compression, stain, corrosion, use of incurred on unsuitable voltage, computer virus, riot, misuse, malicious damage, etc).
• Use in an improper operating environment (including high temperature, high humidity, water inflow, etc).

• Inability to provide the product warranty card, purchase receipt or invoice to prove the product is still within the warranty period and the shipping date of the product is out of warranty.

• The warranty card or product serial number has been altered or its number is hard to identify.
  • The warranty period has expired.

• Any fault or damage caused by non-compliance with regulations stated on the user manual or improper, rough and careless treatment.
• Any fault or damage caused by use of parts not certified by COUGAR original manufacturer.
• The problem is caused by improper repair or adjustment by the buyer or any manufacturer without authorization from COUGAR.
• The product is not acquired from an authorized distributor of the company or is acquired from illicit sources.
• Paper carton, instruction and other accessories are not warranted.

DISCLAIMERS

• COUGAR product is not authorized for use as critical components in life support device or for incorrect application software or malfunction of the product.
- COUGAR is not liable for the death or damage of person or loss of property when product is using as, including but not limited to, medical equipment, military equipment, traffic equipment and disaster prevention system.
- COUGAR is not liable for any damages, expenses, lost data, lost revenues, lost savings, lost profits, or any incidental or consequential damages due to using defect product of COUGAR.

If you have any question about the warranty, please feel free to contact us. Customer support: https://cougargaming.com/support/contact/upload/

LEGAL NOTICES

This manual was created by Compucase Enterprise and may not be completely or partially copied, passed on, distributed or stored without written consent by Compucase Enterprise.

COUGAR® is a registered brand of Compucase Enterprise Other product and company names mentioned in this documentation may be brands or trademarks of their respective owners.

Compucase Enterprise reserves the right to make changes concerning the contents of the manual and the technical data of the product without previous announcement.

All other registered trademarks belong to their respective companies.

MANUFACTURER CONTACT

Compucase Enterprise Co., Ltd.

No. 225, Lane 54, An Ho Road Sec. 2 Tainan, Taiwan, R.O.C

Tel:[phone]

COUGAR USA Technical Service

Tel: [phone]

Mail: [e-mail]

Service email : https://cougargaming.com/support/contact/upload/

More information you will find at cougargaming.com

Compucase Enterprise Co., Ltd.

All rights reserved.

Made in China

Warning! In order to avoid permanent hearing damage, please always use your headset at safe volume levels. Exposure to high sound levels for extended periods of time may cause permanent hearing damage and even loss.