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TR-30BEV-L-SG-C - Wine cellar True - Free user manual and instructions

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BrandTrue
ModelTR-30BEV-L-SG-C
Product TypeWine Cellar
Capacity30 bottles (approx.)
Dimensions (H x W x D)34.5 x 24 x 24 in (87.6 x 61 x 61 cm)
Weight85 lbs (38.6 kg)
Power Supply120 V / 60 Hz
Temperature Range41°F – 64°F (5°C – 18°C)
Cooling SystemCompressor-based, vibration-free
Interior LightLED, automatic on door open
ShelvingChrome wire shelves, slide-out
Door TypeSolid panel, reversible hinge
InstallationFreestanding, requires ventilation clearance
MaintenanceClean condenser coils every 6 months; wipe interior with damp cloth
Safety FeaturesLeveling feet, child lock (optional), automatic defrost
Spare Parts AvailabilityShelves, door gasket, handle, thermostat
RepairabilityModular compressor and control board; serviceable by certified technician

Frequently Asked Questions - TR-30BEV-L-SG-C True

What is the ideal temperature for red and white wines in this wine cellar?
The recommended temperature range is 45°F–55°F (7°C–13°C) for red wines and 41°F–50°F (5°C–10°C) for white wines. Adjust the thermostat accordingly.
How do I set the temperature on the True TR-30BEV-L-SG-C?
Use the digital control panel located on the front. Press the SET button, then use the +/- buttons to adjust the desired temperature. Wait a few seconds for the setting to lock in.
Does the wine cellar have an interior light?
Yes, it comes with an LED interior light that automatically turns on when the door is opened and off when closed.
Is the door reversible?
Yes, the door hinge can be moved to the opposite side for left or right opening. Refer to the user manual for door reversal instructions.
How many bottles can this wine cellar hold?
It holds up to 30 standard Bordeaux bottles (750 ml). Actual capacity may vary with larger or irregularly shaped bottles.
Does the wine cellar produce noise?
The compressor operates quietly, but you may hear a soft hum or occasional click from the temperature control. Normal noise level is below 42 dB.
How do I clean the wine cellar?
Unplug the unit and remove bottles. Clean interior with a mild detergent and warm water. Do not use abrasive cleaners. Wipe the door gasket and condenser coils with a soft brush or vacuum.
What should I do if the wine cellar is not cooling properly?
Check if the unit is level and has proper ventilation (at least 3–4 inches clearance on all sides). Ensure the condenser coils are clean. If problem persists, contact a certified technician.
Can I install the wine cellar in a garage or outdoor area?
This wine cellar is designed for indoor use only. It should be placed in a temperature-controlled environment between 50°F and 90°F (10°C–32°C) to operate efficiently.
Where can I find replacement parts or accessories?
Contact True's customer service or visit the official website for replacement shelves, door gaskets, handles, and thermostats. Use only genuine True parts.

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USER MANUAL TR-30BEV-L-SG-C True

natural_image Front view of a white stainless steel refrigerator with multiple compartments and ventilation grilles (no visible text or labels)

True TR-30BEV-L-SG-C - 1

natural_image Front view of a white stainless steel refrigerator with ventilation grilles and a vertical door (no text or symbols visible)

TRUE RESIDENTIAL®

TR-30 / TR-36

INSTALL GUIDE AND USER'S MANUAL

"C" REVISION

True TR-30BEV-L-SG-C - TRUE RESIDENTIAL® - 1

True TR-30BEV-L-SG-C - TRUE RESIDENTIAL® - 2

PRESERVE THE MOMENT®

TEC_TM_009|REV.IIEN

03/21/2023

TR 30/36 INSTALL MANUAL

THANK YOU

FOR YOUR PURCHASE

INSTALLATION CHECKLIST

To ensure no part of the installation process has been overlooked, complete the checklist below.

□ Have all packaging materials been removed?

☐ Are the anti-tip brackets securely installed and properly engaging the unit?

☐ Has the unit been properly leveled? Do all leveling legs touch the floor?

□ Is the kickplate installed?

☐ Is the doorstop being installed (if needed)?

□ Does the customer understand the unit's operation?

□ Has the customer been given the key and literature package?

□ Have all stainless steel surfaces been inspected for imperfections?*

□ Is the unit operating correctly? If not, is the unit plugged in? Is the control turned on?

* To be completed by either an installer with the customer or an authorized TRUE dealer upon completion of installation. Stainless steel doors, handles, and shelves are covered by a limited 30-day warranty for cosmetic defects.

CONTENTS

SAFETY INFORMATION & OWNERSHIP

REFRIGERANT SAFETY & WARNING INFORMATION 8

BASIC SAFETY & WARNING PRECAUTIONS 8

CABINET DISPOSAL WARNING 9

OWNERSHIP 10

NOTICE TO CUSTOMER 10

APPLIANCE LOCATION 10

REGISTER YOUR PRODUCT 10

SERIAL LABEL LOCATION 10

CONTACT INFORMATION 10

PRIOR TO INSTALLATION

ROUGH OPENINGS & PLAN VIEWS 12

ANTI-SWEAT FOAM END PANELS 14

ELECTRICAL SAFETY 15

OPTIONAL ICEMAKER REQUIREMENTS

(TR-30FRZ/36FRZ-IM-C) 17

WINE RACK HANDLE FINISH APPLICATION

(TR-30DZW) 20

SIDE-BY-SIDE INSTALLATION PLAN VIEWS

TR-30 / TR-42 22

TR-30 /TR-48 23

TR-30 / TR-30 24

TR-30 / TR-30 / TR-30 25

TR-36REF / TR-36REF 26

TR-36REF / TR-30REF 27

INSTALLATION

UNCRATING 30

ANTI-TIP BRACKET INSTALLATION 33

LEVELING 34

KICKPLATE INSTALLATION 35

JOINING KIT INSTALLATION 36

CABINET SETUP

SHELVING, BINS, DRAWERS 42

REFRIGERATOR STORAGE 42

FREEZER STORAGE 45

OPTIONAL ICEMAKER 46

TEMPERATURE ADJUSTMENT 49

MODE NAVIGATION 50

SHOWROOM MODE 51

ACCENT LIGHTING SYSTEM 52

ALARM NAVIGATION 53

NOTIFICATION ALERTS 54

ICE MENU NAVIGATION 55

CONTENTS

DUAL ZONE OPERATION

TURN ON/OFF 58

TEMPERATURE ADJUSTMENT 59

MODE NAVIGATION 60

SHOWROOM MODE 61

ACCENT LIGHTING SYSTEM 62

CHANGE TRULUMINA® LIGHT COLOR 62

ALARM NAVIGATION 63

NOTIFICATION ALERTS 64

MAINTENANCE, CARE & CLEANING

INTERIOR ACCESSORIES 66

DOOR REMOVAL 66

CONDENSER COIL CLEANING 67

CONDENSATION 67

HANDLE TIGHTENING 67

WATER FILTER REPLACEMENT (OPTIONAL ICEMAKER ONLY) 68

STAINLESS STEEL EQUIPMENT CARE & CLEANING 69

COMPONENT REPLACEMENT 71

SERIAL LABEL LOCATION 71

CONTACT US 71

WARRANTY

WARRANTY 75

NOTE: AS WE STRIVE FOR CONTINUOUS IMPROVEMENTS, FEATURES AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

30 & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN

30" REFRIGERATOR BEVERAGE COLUMN
STAINLESS GLASS DOOR
30" REFRIGERATOR COLUMN
STAINLESS SOLID DOOR
30" REFRIGERATOR COLUMN
STAINLESS GLASS DOOR
30" FREEZER COLUMN
STAINLESS SOLID DOOR
30" DUAL ZONE WINE COLUMN
STAINLESS GLASS DOOR
True TR-30BEV-L-SG-C - & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN - 1

natural_image Interior view of a white refrigerator with shelves stocked with various bottled beverages (no visible text or labels)

True TR-30BEV-L-SG-C - & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN - 2

natural_image Front view of a white refrigerator with ventilation grilles and a handle (no text or symbols visible)

True TR-30BEV-L-SG-C - & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN - 3

natural_image Interior view of a refrigerator with shelves full of food items (no visible text or labels)

True TR-30BEV-L-SG-C - & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN - 4

natural_image Front view of a white refrigerator with ventilation grilles and a vertical door (no text or symbols visible)

True TR-30BEV-L-SG-C - & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN - 5

natural_image Front view of a multi-level wine rack cabinet with wooden shelves and glass bottles (no visible text or labels)

True TR-30BEV-L-SG-C - & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN - 6
x150

natural_image Front view of a white stainless steel refrigerator with ventilation grilles and a vertical door (no text or symbols visible)

True TR-30BEV-L-SG-C - & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN - 7

natural_image Interior view of a modern refrigerator with shelves full of food and drinks (no visible text or labels)

True TR-30BEV-L-SG-C - & 36 INCH REFRIGERATOR, FREEZER & DUAL ZONE COLUMN - 8

natural_image Front view of a white stainless steel refrigerator with ventilation grilles and a vertical door (no text or symbols visible)

NOTES

SAFETY INFORMATION & OWNERSHIP

REFRIGERANT SAFETY & WARNING INFORMATION

BASIC SAFETY & WARNING PRECAUTIONS

CABINET DISPOSAL WARNING

PROPER DISPOSAL OF THE CABINET

OWNERSHIP

NOTICE TO CUSTOMER

REGISTER YOUR PRODUCT

SERIAL LABEL LOCATION

CONTACT INFORMATION

True TR-30BEV-L-SG-C - SAFETY INFORMATION & OWNERSHIP - 1

PRESERVE THE MOMENT®

SAFETY INFORMATION & OWNERSHIP

True TR-30BEV-L-SG-C - SAFETY INFORMATION & OWNERSHIP - 1

WARNING! Use this appliance for its intended purpose as described in this Installation Manual.

This appliance is to be installed in accordance with local and federal regulations, as well as Safety Standard for Refrigeration Systems ANSI/ASHRAE 15.

REFRIGERANT SAFETY & WARNING INFORMATION

See the serial label inside the cabinet for the units refrigeration type. For Hydrocarbon Refrigeration (R-600a only), see below:

True TR-30BEV-L-SG-C - REFRIGERANT SAFETY & WARNING INFORMATION - 1

DANGER! Risk of fire or explosion. Flammable refrigerant used.

  • DO NOT use mechanical devices to accelerate the defrost process or to clean.
  • DO NOT puncture, pierce, or burn refrigerant tubing.
  • Be aware that refrigerants may not contain an odor.
  • Store the appliance in a room without continuously operating ignition sources.
  • Follow handling instructions carefully.
  • To be repaired only by trained service personnel.
  • Consult repair manual/owner's guide before attempting to service this product. All safety precautions must be followed.
  • Dispose of properly in accordance with local and federal regulations. Follow all safety precautions.

True TR-30BEV-L-SG-C - REFRIGERANT SAFETY & WARNING INFORMATION - 2

CAUTION! Keep all ventilation openings clear of obstruction in the appliance enclosure or in the structure housing the appliance.

BASIC SAFETY & WARNING PRECAUTIONS

  • Take care during operation, maintenance or repairs to avoid cuts or pinching from any part/component of the cabinet.
  • Units may pose a tipping hazard while uncrating, during installation, or when moving the unit.
  • Ensure the unit is properly installed and located in accordance with the Installation Instructions before use.
  • This appliance is not to be used, cleaned or maintained by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction.
  • DO NOT allow children to play with the appliance or climb, stand, or hang on the unit's shelves to prevent damage to the refrigerator and personal injury.
  • DO NOT touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may stick to these extremely cold surfaces.
  • Unplug the refrigerator before cleaning and making repairs.
  • Setting temperature controls to the 0 position or powering off an electronic control may not remove power from all components (e.g., light circuits, perimeter heaters, and evaporator fans).
  • DO NOT store or use gasoline, or other flammable vapors and liquids, in the vicinity of this or any other appliance.

SAFETY INFORMATION & OWNERSHIP

  • DO NOT store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • Keep fingers out of the "pinch point" areas; clearances between the doors and cabinet are necessarily small; be careful closing doors when children are in the area.
  • DO NOT use electrical appliances inside the food storage compartments of the units unless the appliances are of the type recommended by the manufacturer.

NOTE: ALL SERVICING MUST BE PERFORMED BY A QUALIFIED TECHNICIAN.

CABINET DISPOSAL WARNING

True TR-30BEV-L-SG-C - CABINET DISPOSAL WARNING - 1
DANGER! RISK OF CHILD ENTRAPMENT

STOP DANGER! RISK OF CHILDREN ENTRAPMENT

PROPER DISPOSAL OF THE CABINET

Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous, even if they will sit for "just a few days." If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.

Before throwing away your old refrigerator or freezer:

• Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.

True TR-30BEV-L-SG-C - Before throwing away your old refrigerator or freezer: - 1

DANGER! Risk of fire or explosion.

Flammable insulation and/or refrigerant used. Dispose of all in accordance with local and federal regulations. Follow all safety precautions.

SAFETY INFORMATION & OWNERSHIP

OWNERSHIP

To ensure that your unit works properly from the first day, it must be installed properly. We highly recommend a trained refrigeration mechanic and electrician install your TRUE equipment. The cost of a professional installation is money well spent.

This appliance is intended to be used in household and similar applications such as:

  • Staff kitchen areas in shops, offices and other working environments.
    • Bed and breakfast type environments.
    • Catering and similar non-retail applications.

Before you start to install your TRUE unit, carefully inspect it for freight damage. If damage is discovered, do not install the unit or put it in service. Notify TRUE customer service and immediately file a claim with the delivery freight carrier.

TRUE is not responsible for damage incurred during shipment.

For any questions about installation, please contact your TRUE dealer or TRUE Residential Technical Service at 844-746-9423 or trueresidentialservice@truemfg.com. Please have your model and serial number available.

NOTICE TO CUSTOMER

Loss or spoilage of products in your refrigerator/freezer is not covered by warranty. In addition to following recommended installation procedures, run the refrigerator/freezer for 24 hours prior to usage to verify it

True TR-30BEV-L-SG-C - NOTICE TO CUSTOMER - 1

natural_image Illustration of a translucent ice cube with bubbles and liquid droplets (no text or symbols)

APPLIANCE LOCATION

This appliance has been tested for IEC to ISO Climate Class 5 [104°F (40°C) temperature, 40% relative humidity].

REGISTER YOUR PRODUCT

To qualify for TRUE's extended 7-12 year parts only sealed system warranty, you must register your product* within 12 months of the unit's installation date. To register your unit, complete and submit the form at true-residential.com/product-registration. For warranty details, please see page 75.

True TR-30BEV-L-SG-C - REGISTER YOUR PRODUCT - 1

* Please note that ice machines do not qualify for this extended warranty.

SERIAL LABEL LOCATION

The serial label is located on the left wall near the freezer wire basket or the refrigerator upper drawer. See fig. 1.

This label contains important information such as your model name and serial number. Please have this information on hand when contacting TRUE so we can better assist you with your service- or parts-related inquiries.

True Turbless Cranial NC-3208 MODEL: TR-30ER-R-SG-A TITLE: 15V 300K R14A 5.25 SERIAL NUMBER: 3200000 15V 300K LPG BBH

FIG. 1. Serial label location.

CONTACT INFORMATION

CUSTOMER SERVICE

Phone: 888-616-8783

info@true-residential.com

WARRANTY DEPARTMENT

Phone: 844-849-6179

TrueResidentialWarranty@truemfg.com

SERVICE DEPARTMENT

Phone: 844-746-9423

TrueResidentialService@truemfg.com

PRIOR TO INSTALLATION

ROUGH OPENINGS & PLAN VIEWS

ANTI-SWEAT FOAM END PANELS

ELECTRICAL SAFETY

POWER CORD

OPTIONAL ICEMAKER REQUIREMENTS (TR-30FRZ/36FRZ-IM-C)

WIRE RACK HANDLE FINISH APPLICATION (TR-30DZW)

True TR-30BEV-L-SG-C - PRIOR TO INSTALLATION - 1

PRESERVE THE MOMENT®

PRIOR TO INSTALLATION

ROUGH OPENINGS & PLAN VIEWS

NOTE: DUE TO THE WEIGHT OF THIS UNIT, TRUE RECOMMENDS CONSULTING A FLOORING EXPERT PRIOR TO INSTALLATION. THE FLOORING BENEATH THE UNIT SHOULD BE RATED TO SUPPORT ≥150 LBS/FT ^2 (732.3 6 KG/M ^2 )

NOTE: IT IS NOT RECOMMENDED TO INSTALL UNITS SIDE BY SIDE WITH HINGES TOUCHING EACH OTHER. IF YOU PLAN TO INSTALL UNITS HINGE TO HINGE, CALL TECH SUPPORT AT 844-746-9423 FOR INSTALLATION INSTRUCTIONS.

Flush installation: The front face of the unit is flush with the surrounding cabinets

Proud (standard) Installation: The front face of the unit extends beyond the surrounding cabinets

TR-30 Rough Opening Dimensions

Flush Install Proud Install
Width30-1/4"(768.35 mm)29-3/4"(755.65 mm)
Depth25-25/32"(654.84 mm)23-25/32"(604.04 mm)
Height84-1/4"(2,139.95 mm)84*(2,133.6 mm)

TR-36 Rough Opening Dimensions

Flush Install Proud Install
Width36-1/4"(920.75 mm)35-3/4"(908.05 mm)
Depth25-25/32"(654.84 mm)23-25/32"(604.04 mm)
Height84-1/4"(2,139.95 mm)84"(2,133.6 mm)

Dimensions may vary by ± 1/8" (3.2 mm)

TR-30/36 - TOP VIEW FLUSH INSTALL
28.2X32" [655mm] FUSH INSTALL

TR-30/36 - TOP VIEW PROUD INSTALL
23.25/32" [604mm] PROUD INSTALL

TR-30/36 - FRONT VIEW

ROUGH OPENING & ELECTRIC AREA
ELECTRICAL AREA 8" [203mm] 2" [51mm] 77" [1956mm] 84 1/4" [2140mm] FLUSH INSTALL 84" [2134mm] PROUD INSTALL PROUD INSTALL TR-30 - 29-3/4" (756.7 mm) TR-36 - 35-3/4" (908 mm) FLUSH INSTALL TR-30 - 30-1/4" (769 mm) TR-36 - 36-1/4" (921 mm)

PRIOR TO INSTALLATION

20 11/16" [525mm] 135" 29 9/16" [751mm] 23 25/32" [604mm] 90" 55 1/4" [1403mm] 31 15/32" [799mm] 29 15/32" [748mm]

TR-30 - TOP VIEW TR-30 - FRONT VIEW

30" [762mm] 67 29/32" [1725mm] DOOR HEIGH 83 15/16" [2132mm] 72 5/8" [1845mm]

29/16" [65mm] 30 15/32" [74mm] 27 29/32" [709mm] 25 25/32" [655mm] 3 15/16" [100mm]

TR-30 - SIDE VIEW

Dimensions may vary by ± 1/8" (3.2 mm)

24 13/16" [631mm] 135° 35 9/16" [903mm] 23 25/32" [604mm] 90° 61 1/4" [1556mm] 37 15/32" [952mm] 35 15/32" [901mm]

TR-36 - TOP VIEW TR-36 - FRONT VIEW

36" [915mm] 67 29/32" [1725mm] DOOR HEIGHT 83 15/16" [2132mm] 72 5/8" [1845mm]

2 9/16" [65mm] 30 15/32" [774mm] 27 29/32" [709mm] 25 25/32" [655mm] 3 15/16" [100mm]

TR-36 - SIDE VIEW

Dimensions may vary by ± 1/8" (3.2 mm)

PRIOR TO INSTALLATION

ANTI-SWEAT FOAM END PANELS

When installing two or more TRUE units side-by-side, be sure to leave at least a 5/8" (15.88 mm) gap between the cabinets, or install foam pads between the cabinets and on any side without this gap, to prevent moisture from developing on applications.

If installing anti-sweat foam end panels, TRUE recommends applying a panel to each of the units being joined together. To order foam pads, contact our parts department at 844-849-6226 or TrueResidentialParts@TrueMfg.com.

SITE PREPARATION

ELECTRICAL SAFETY

Power Supply: 115VAC, 60hz

Circuit Breaker: 15 Amp

Receptacle: 3-Prong Grounding-Type

  • For all built-in models, the electrical supply should be located within the indicated shaded area shown in the figure below.
  • Be sure to follow the National Electrical Code, as well as local codes and ordinances, when installing the receptacle.
  • A ground fault circuit interrupter (GFCI) is not recommended and may cause interruption of operation.
  • The power cord from this appliance is equipped with a grounding plug which minimizes the possibility of electric shock hazard.
  • The wall outlet and circuit should be checked by a licensed electrician to be sure the outlet is wired with the correct polarity and properly grounded.
  • If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded wall outlet.
  • DO NOT, under any circumstances, cut or remove the ground prong from the power cord. For personal safety, this appliance must be properly grounded.
  • The refrigerator/freezer should always be plugged into a dedicated electrical circuit. This provides the best performance and prevents building wiring circuits from overloaded, which could cause a fire hazard from overheated wires.

• NEVER USE AN ADAPTER PLUG!

An adapter plug alters the original equipment manufacturer (OEM) plug configuration when connecting it to a power source. TRUE will not warranty any refrigerator/freezer that has been connected to an adapter plug.

True TR-30BEV-L-SG-C - ELECTRICAL SAFETY - 1

• NEVER USE AN EXTENSION CORD! An

extension cord is any component that adds length to the OEM power cord when connecting it to a power source. TRUE will not warranty any refrigerator/freezer that has been connected to an extension cord.

True TR-30BEV-L-SG-C - ELECTRICAL SAFETY - 2

  • Before your new unit is connected to a power supply, check the incoming voltage. If the recorded voltage is less than the rated voltage for operation (+/-5%) and amp rating, correct immediately. Refer to the serial label for this voltage requirement.
  • NEVER unplug your refrigerator/freezer by pulling on the power cord. Always grip the plug firmly and pull straight from the outlet.
  • When moving the refrigerator/freezer for any reason, take care to no roll over or damage the power cord.
  • DO NOT use a power cord that shows cracks or abrasion damage along its length or at either end. Immediately repair or replace all power cords that have become frayed or otherwise damaged.
  • If the supply power cord is damaged, replace it with OEM components. To avoid hazard, this should be done by a licensed service provider or similarly qualified person.

SITE PREPARATION

POWER CORD

INSTALLATION

Fully seat the power cord into the cabinet receptacle until it locks in position. See fig. 1.

REMOVAL

Depress the red button. See fig. 2.

True TR-30BEV-L-SG-C - REMOVAL - 1

natural_image Diagram showing a device with a screen and a black plug connected by a red arrow (no text or symbols present)

FIG. 1. Fully insert the power cord into the receptacle.

True TR-30BEV-L-SG-C - REMOVAL - 2

natural_image Close-up of a black electrical plug with a red circular highlight and an inset showing three pins (no text or symbols visible)

FIG. 2. Push the red button to remove the plug.

TR-30/36 FRONT VIEW ROUGH OPENING & ELECTRICAL AREA
ELECTRICAL AREA 8" [203mm] 2" [51mm] 84 1/4" [2140mm] FLUSH INSTALL 84" [2134mm] PROUD INSTALL 77" [1956mm] PROUD INSTALL TR-30 - 29-3/4" (756.7 mm) TR-36 - 35-3/4" (908 mm) FLUSH INSTALL TR-30 - 30-1/4" (769 mm) TR-36 - 36-1/4" (921 mm)

NOTE: DIMENSIONS MAY VARY BY ± 1/8" (3.175 mm)

SITE PREPARATION

OPTIONAL ICEMAKER REQUIREMENTS (TR-30FRZ/36FRZ-IM-C)

WATER SUPPLY REQUIREMENTS

True TR-30BEV-L-SG-C - WATER SUPPLY REQUIREMENTS - 1

WARNING! Only connect to a potable water supply!

Units with optional ice makers come with 20" (508 mm) of polyethylene tubing with a 1/4" O.D. push connector for customer attachment.

Before installing your unit, prepare the water supply line. Please see plumbing requirements in the plumbing requirements table.

  • Purge the water line prior to final connection to the unit. This removes any debris present in the line.
  • Only connect to a potable water supply!
  • Do not connect to a hot water supply!
  • Install the water filter before turning on the water supply to the icemaker. See "Water Filter Installation" (page 18).
  • A copper line is not recommended for this application.
  • Check all water line fittings for leaks.
  • Tape the supply line to the floor before moving the unit into its final installation location.
  • In the water connection area (see the rough opening illustration), tape the water line to the floor.

True TR-30BEV-L-SG-C - WATER SUPPLY REQUIREMENTS - 2

natural_image Close-up of a metallic surface with a white plastic hose and circular opening, no visible text or symbols

FIG. 1. Water line connection. Fitting included, PEX not included

Plumbing Requirements

Water Supply1/4' PEX tubing (1/4" O.D. lines and fittings not includedNOTE: Copper line is not recommended
Flow Rate 0.5 gpm / 1.89 lpm
Operating Pressure 30-100 psi (207-689 kPa)
Incoming Water Temperature 33-10 0°F (0.6 -3 8°C)

ELECTRICAL AREA 8" [203mm] 2" [51mm] WATER AREA 1 1/2" [38mm] 2 1/2" [64mm] 6" [152mm] TYP PROUD INSTALL TR-30 - 29-3/4" (756.7 mm) TR-36 - 35-3/4" (908 mm) FLUSH INSTALL TR-30 - 30-1/4" (769 mm) TR-36 - 36-1/4" (921 mm) 77" [1956mm] 84 1/4" [2140mm] FLUSH INSTALL PROUD INSTALL 84" [2134mm]

NOTE: DIMENSIONS MAY VARY BY ± 1/8" (3.175 mm)

INSTALLATION

WATER FILTER INSTALLATION & PERFORMANCE DATA

The water filter filters sediment and removes unpleasant taste and odor. Install the provided water filter before using the icemaker. The unit will not make ice until the water filter is installed.

PROCEDURE

  1. Remove the kickplate. See fig. 1.
  2. Insert the provided water filter (see fig. 2) and rotate the filter clockwise. (See figs. 3 and 4).
  3. Reinstall the kickplate.

WATER FILTER PERFORMANCE DATA

  • This system has been tested according to NSF/ANSI Standard 42, 53, 372, 401, P473 and CSA B483.1 for reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42, 53, 372, 401, P473 and CSA B483.1.
  • Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts. The system conforms to NSF/ANSI 42, 53, 372, 401, P473 and CSA B483.1 for the specific performance claims as verified and substantiated by test data. Conforms to NSF/ANSI 53 for VOC reduction. See below for individual contaminants and reduction performance.

NOTE: TESTING WAS PERFORMED UNDER STANDARD LABORATORY CONDITIONS, ACTUAL PERFORMANCE MAY VARY.

True TR-30BEV-L-SG-C - WATER FILTER PERFORMANCE DATA - 1

natural_image Mechanical assembly diagram showing a component with a red arrow indicating direction (no text or symbols present)

FIG. 1. Pull the kickplate from the cabinet.

True TR-30BEV-L-SG-C - WATER FILTER PERFORMANCE DATA - 2

natural_image Interior view of a transparent metal rack with internal components (no visible text or symbols)

FIG. 2. Locate the provided water filter shipped in the ice bucket.

True TR-30BEV-L-SG-C - WATER FILTER PERFORMANCE DATA - 3

natural_image Mechanical assembly diagram showing a shaft mounted on a metal frame with a red circular arrow indicating motion (no text or symbols present)

FIG. 3. Insert the water filter and rotate it clockwise.

True TR-30BEV-L-SG-C - WATER FILTER PERFORMANCE DATA - 4

natural_image Mechanical assembly diagram showing a shaft mounted on a metal frame with mounting brackets (no text or symbols visible)

FIG. 4. Installed water filter.

INSTALLATION

WATER FILTER INSTALLATION & PERFORMANCE DATA (CONT.)

  • System to be used with municipal or well water sources treated and tested on regular basis to ensure bacteriological safe quality. Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
  • It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. Manufactured by Aquamor, LLC, Temecula, CA.

Filter Specifications

Flow Rate0.5 gpm / 1.89 lpm
Operating Temperature33-100°F (0.6-38°C)
Operating Pressure30-100 psi (kPa)
Capacity300 gal. (1,136 L) or six months

True TR-30BEV-L-SG-C - WATER FILTER INSTALLATION & PERFORMANCE DATA (CONT.) - 1

Contaminant and Reduction Performance

Contaminant% of reductionInfluent ConcentrationMax Allowable
CHLORINE >97% 2.0 mg/L 1.0 mg/L
ALACHLOR* >98% 0.0500.001
Asbestos 99.98% 189 MFL 99%
ATRAZINE* >97% 0.1000.003
BENZENE* >99% 0.0810.001
BISPHENOL 99.1% 2.058 mg/L <0.300ng/L
BROMODICHLOROMETHANE (TTHM)*>99.8%0.3000.015
BROMOFORM (TTHM)*>99.8%0.3000.015
CARBOFURAN (Furadan)*>99%0.190.00
Carbon Tetrachloride>95%0.0140.005
CHLORDANE>99.5%0.04 +/-10%0.002
CHLOROBENZENE (Monochlorobenzene)*>99%0.0770.00
CHLOROPICRIN*99%0.0150.0002
CHLOROFORM (TTHM)* (surrogate chemical)>99.8%0.3000.015
2, 4-D*98%0.1100.0017
CYST (Giardi; Cryptosporidium; Entamoeba; Toxoplasma)>99.95%MINIMUM 50,000/L99.95% REDUCED PERIODIRALN
Cryptosporidium (see CYST)>99.95%MINIMUM 50,000/L99.95% REDUCED PERIODIRALN
DBCP (see Dibromochloropropane)*>99%0.0520.00002
1,2-DCA (see 1,2-DICHLOROETHANE)*95%0.0880.0048
1,1-DCE (see 1,1-DICHLOROETHYLENE)*>99%0.0830.001
DIBROMOCHLOROMETHANE (THM Chlorodromonethane)*>99.8%0.3000.015
DIBROMOCHLOROPROPANE (DBCP)*>99%0.0520.00002
o-DICHLOROBENZENE (1,2 Dichlorobenzene)*>99%0.0800.001
p-DICHLOROBENZENE (para-Dichlorobenzene)>98%0.0400.001
1,2-DICHLOROETHANE (1,2-DCA)*95%0.0880.0048
1,1-DICHLOROETHYLENE (1,1-DCE)*>99%0.0830.001
CIS-1,2-DICHLOROETHYLENE*>99%0.1700.0005
TRANS-1,2- DICHLOROETHYLENE*>99%0.0860.001
1,2-DICHLOROPROPANE (Propylene Dichloride)*>99%0.0800.001
CIS-1,3- DICHLOROPROPYLENE*>99%0.0790.001
DINOSEB*99%0.1700.0002
EDB (see ETHYLENE DIBROMIDE)*>99%0.0440.00002
ENDRIN99%0.0530.00059
Entamoeba (see CYSTS)99.95%MINIMUM 50,000/L99.95% REDUCED PERIODIRALN
ESTRONE96.9%0.1388 mg/L<0.020 mg/L
ETHYLBENZENE*>99%0.0880.001
ETHYLENE DIBROMIDE (EDB)*>99%0.0440.00002
Furadan (see CARBOFURAN)*>99%0.190.00
Giardia Lambila (see CYST)>99.95%MINIMUM 50,000/L99.95% REDUCED PERIODIRALN
HALOACETONITRILES (HAN)*
BROMOCHLOROACETONITRILE98%0.0220.0005
DIBROMOACETONITRILE98%0.0240.0006
HALOACETONITRILES (HAN)*
DICHLOROACETONITRILE98%0.00960.0002
TRICHLOROACETONITRILE98%0.0150.0003
Contaminant% of reductionInfluent ConcentrationMax Allowable
HALOKETONES (HK):*
1,1-DICHLORO-2-PROPANONE99%0.00720.0001
1,1,1-TRICHLORO-2-PROPANONE96%0.00820.0003
HEPTACHLOR*>99%0.250.00001
HEPTACHLOR EPOXIDE*98%0.01070.0002
HEXACHLOROBUTADIENE (Perchlorobutadiene)*>98%0.0440.001
HEXACHLOROCYCLOPENTADIENE*>99%0.0600.000002
IBUPROFEN 96.7% 0.432 mg/L <0.060 mg/L
LEAD (pH 6.5)>99.3%0.15 +/- 10%0.010
LEAD (pH 8.5)>99.3%0.15 +/- 10%0.010
LINDANE* >99% 0.055 0.00001
METHOXYCHLOR*>99%0.0500.0001
Methylbenzene (see TOLUENE)*>99%0.0780.00
Mercury (pH 6.5)74.9%0.00590.002
Mercury (pH 8.5)97.8%0.00610.002
Monochlorobenzene (see CHLOROBENZENE)* >99%0.0770.001
NAPROXEN95.3%0.130 mg/L<0.020 mg/L
NONYLPHENOL97.1%2.058 mg/L<0.200 mg/L
POLYCHLORINATED BIPHENYLS(PCBs, Aroclor 1260)>99.9%0.01 +/- 10%0.0005
PCE (see Tetrachloroethylene)>96%0.0140.00
PENTACHLOROPHENOL*>99%0.0960.00
Perchlorobutadiene (see HEXACHLOROBUTADIENE)*>98%0.0440.001
PFOA98.0%0.0005 mg/L<0.00007 mg/L
PFOS98.0% 0.001 mg/L<0.00007 mg/L
Phenytoin94.7%0.2173 mg/L<.030 mg/L
Propylene Dichloride (see 1,2 -DICHLOROPRANI)*>99%0.0800.001
SIMAZINE* >97% 0.1200.004
STYRENE (Vinylbenzene)*>99%0.1500.0005
1,1,1-TCA (see 1,1,1 - TRICHLOROETHANE)*95%0.0840.0046
1,2,4-Trichlorobenze>99%0.2150.07
TCE (see TRICHLOROETHYLENE)*>99%0.1800.0010
1,1,2,2- TETRACHLOROETHANE*>99%0.0810.00
TETRACHLOROETHYLENE*>99%0.0810.00
TOLUENE (Methylbenzene)*>99%0.0780.00
TOXAPHENE>92.9%0.015 +/- 10%0.003
2,4,5-TP (Silvox)*99%0.2700.0016
Toxoplasma (see CYST)>99.95%MINIMUM 50,000/L### ### ### ### ### ### ###
TRIBROMOACETIC ACID*0.0420.001
1,1,1-TRICHLOROETHANE (1,1,1-TCA)*95%0.0840.0046
1,1,2-TRICHLOROETHANE*>99%0.1500.0005
TRICHLOROETHYLENE (TCE)*>99%0.1800.0010
TRIHALOMETHANES (TTHM) (Chloroform; Bromoform; Bromodichloromethane; Dibromochloromethane)>99.8%0.3000.015
Unsym- Trichlorobenzene isee 1,2,4-TRICHLOROBENZENE*>99%0.1600.0005
Vinylbenzene (see STYRENE)*>99%0.1500.0005
XYLENES (TOTAL)*>99%0.0700.00

PRIOR TO INSTALLATION

WIRE RACK HANDLE FINISH APPLICATION (TR-30DZW)

See finish (e.g., paint or stain) for application instructions and drying / curing times. Drying / Curing times vary by finish. Follow recommended guidelines associated with treating unfinished natural cherry wood.

NOTE: REMOVE THE WINE RACK HANDLES FROM THE WINE RACK ASSEMBLY BEFORE APPLYING FINISH!

NOTE: FINISH ODORS FROM PANELS INSTALLED BEFORE FULLY DRYING / CURING CAN LINGER AND BE ABSORBED BY THE CABINET'S INTERIOR. TRUE IS NOT RESPONSIBLE FOR LINGERING FINISH ODORS INSIDE THE UNIT.

REMOVAL

REQUIRED TOOLS

• Phillips Screwdriver or Bit Driver
- Drill (optional)

PROCEDURE

  1. Pull the wine rack forward.
  2. Push the slide release tabs as indicated by the release arrows (see fig. 1) and pull the wine rack forward.
  3. Remove the wine rack handle from the wine rack assembly. See fig. 2.

INSTALLATION

REQUIRED TOOLS

• Phillips Screwdriver or Bit Driver
- Drill (optional)

PROCEDURE

  1. Install the wine rack handle on the wine rack assembly. See fig. 2.
  2. Position the wine rack on the slides and carefully push the wine rack towards the back of the unit.

Technical diagram showing mechanical assembly with labeled parts and red annotations highlighting features like 'NO LEASE' and 'BEE'

FIG. 1. Push the left release tab up and the right release tab down.
True TR-30BEV-L-SG-C - PROCEDURE - 2

natural_image 3D model of a metal shelving unit with three red-circled mounting points (no text or symbols visible)

FIG. 2. Wine rack handle screw locations.

INSTALLATION PLAN VIEWS

TR-30 / TR-42

TR-30 /TR-48

TR-30 / TR-30

TR-30 / TR-30 / TR-30

TR-36REF / TR-36REF

TR-36REF / TR-30REF

True TR-30BEV-L-SG-C - INSTALLATION PLAN VIEWS - 1

PRESERVE THE MOMENT®

INSTALLATION PLAN VIEWS

TR-30 / TR-42

TR-30 / TR-42 Rough Opening Dimensions

Flush Install Proud Install
Width72-1/4" (1835.15 mm)71-3/4" (1822.45 mm)
Depth25-25/32" (654.84 mm)23-25/32" (604.04 mm)
Height84-1/4" (2,139.95 mm)84" (2,133.6 mm)

Dimensions may vary by ± 1/8" (3.2 mm)

NOTE: TR-36FRZ/30FRZ-IM-C MODELS WILL REQUIRE A WATER SUPPLY. SEE "OPTIONAL ICEMAKER" FOR ROUGH OPENING.

* WATER SUPPLY REQUIRED FOR TR-42FRZ/48FRZ-C MODELS OR LATER.

FLUSH VS. PROUD INSTALL ROUGH OPENING & ELECTRICAL AREA
20.25/32" [65mm] RUSH PISTA.1

25.25/20" [64mm] FRCUO INSTAL

30 1/8" [765mm] 8" [200mm] 2" [3 mm] 84 1/4" [2145mm] IUS-1 INSTALL. 94 [213mm] STANDARD INSTALL 77 [195mm] Water Area* 30" [765mm] 1 1/2" [28mm] 2 1/2" [64mm] 71 3/4" [182mm] STANDARD INSTALL 6" [152mm] 72 1/4" [155mm] F. LSH INSTALL

PLAN VIEW
72 1/32" [1829mm] 83 15/16" [2132mm] 3 15/16" [100mm]

TRUE RESIDENTIAL ^25

29/16" [65mm] 30 15/32" [74mm] 27 29/32" [709mm] 25 25/32" [655mm]

03/21/2023Page 22 of 76
P#212530
TEC_TM_009 | REV. || EN

INSTALLATION PLAN VIEWS

TR-30 / TR-48

TR-30 / TR-48 Rough Opening Dimensions

Flush Install Proud Install
Width78-1/4" (1987.55 mm)77-3/4" (1974.85 mm)
Depth25-25/32" (654.84 mm)23-25/32" (604.04 mm)
Height84-1/4" (2,139.95 mm)84" (2,133.6 mm)

Dimensions may vary by ± 1/8" (3.2 mm)

NOTE: TR-36FRZ/30FRZ-IM-C MODELS WILL REQUIRE A WATER SUPPLY. SEE "OPTIONAL ICEMAKER" FOR ROUGH OPENING.

* WATER SUPPLY REQUIRED FOR TR-42FRZ/48FRZ-C MODELS OR LATER.

FLUSH VS. PROUD INSTALL ROUGH OPENING & ELECTRICAL AREA
23.25/32 [655mm] F.L.S=INSTALL 23.25/32 [404mm] PROJL:INSTALL

30 1/8" [765mm] 8" [200mm] 2" [51mm] 84 1/4" [2140mm] FUSH INSTALL 77 [1956mm] 84' [2136mm] STANDARD INSTALL Water Area* 36" [914mm] 77 3/4" [1975mm] STANDARD INSTALL 8' 1/4" [1935mm] FUSH INSTALL 1 1/2" [36mm] 2 1/2" [6/mm]

PLAN VIEW
78 1/32" [1982mm] 83 15/16" [2132mm] 3 15/16" [100mm]

2.9/16" [65mm] 30 15/32" [774mm] 27 29/32" [709mm] 25 25/32" [655mm]

TEC_TM_009 | REV. I | EN 03/21/2023 Page 23 of 76
TR-30/36 INSTALL MANUAL

INSTALLATION PLAN VIEWS

TR-30 / TR-30

TR-30 / TR-30 Rough Opening Dimensions

Flush Install Proud Install
Width60-1/4" (1530.35 mm)59-3/4" (1517.65 mm)
Depth25-25/32" (654.84 mm)23-25/32" (604.04 mm)
Height84-1/4" (2,139.95 mm)84" (2,133.6 mm)

Dimensions may vary by ± 1/8" (3.2 mm)

NOTE: TR-36FRZ/30FRZ-IM-C MODELS WILL REQUIRE A WATER SUPPLY. SEE "OPTIONAL ICEMAKER" FOR ROUGH OPENING.

FLUSH VS. PROUD INSTALL ROUGH OPENING & ELECTRICAL AREA
True TR-30BEV-L-SG-C - INSTALLATION PLAN VIEWS - 1

30 1/6" 2" TYP 2" 84" PROUD INSTALL 84 1/4" FLUSH INSTALL 29 5/4" PROUD INSTALL 62 1/4" FLUSH INSTALL

PLAN VIEW
60 1/32" [1525mm] 83 15/16" [2132mm] 3 15/16" [100mm]

TRUE RESIDENTIAL ^25

2 9/16" [65mm] 30 15/32" [774mm] 27 29/32" [709mm] 25 25/32" [655mm]

03/21/2023Page 24 of 76
P#212530
TEC_TM_009 | REV. || EN

INSTALLATION PLAN VIEWS

TR-30 / TR-30 / TR-30

TR-30 / TR-30 / TR-30 Rough Opening Dimensions

Flush Install Proud Install
Width90-1/4" (2292.35 mm)89-3/4" (2279.65 mm)
Depth25-25/32" (654.84 mm)23-25/32" (604.04 mm)
Height84-1/4" (2,139.95 mm)84" (2,133.6 mm)

Dimensions may vary by ± 1/8" (3.2 mm)

NOTE: TR-36FRZ/30FRZ-IM-C MODELS WILL REQUIRE A WATER SUPPLY. SEE "OPTIONAL ICEMAKER" FOR ROUGH OPENING.

FLUSH VS. PROUD INSTALL ROUGH OPENING & ELECTRICAL AREA

25.0mm [30mm] FLUSH INSTAL

(A) 2023 [100x7] PRO.C. MDA.

X 10"-X10" 2.10" R14" PROUC NEAL R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14" R14"

PLAN VIEW
90 1/32" [2287mm] 83 15/16" [2132mm] 3 15/16" [100mm]

TEC_TM_009 | REV. || EN 03/21/2023 Page 25 of 76

2 9/16" [65mm] 30 15/32" [774mm] 27 29/32" [709mm] 25 25/32" [655mm]

TR-30/36 INSTALL MANUAL

INSTALLATION PLAN VIEWS

TR-36REF / TR-36REF

TR-36 / TR-36 Rough Opening Dimensions

Flush Install Proud Install
Width72-1/4" (1835.15 mm)71-3/4" (1822.45 mm)
Depth25-25/32" (654.84 mm)23-25/32" (604.04 mm)
Height84-1/4" (2,139.95 mm)84" (2,133.6 mm)

Dimensions may vary by ± 1/8" (3.2 mm)

NOTE: TR-36FRZ/30FRZ-IM-C MODELS WILL REQUIRE A WATER SUPPLY. SEE "OPTIONAL ICEMAKER" FOR ROUGH OPENING.

FLUSH VS. PROUD INSTALL ROUGH OPENING & ELECTRICAL AREA

23.25/02 [604mm] PROD INSTAL... 23.25/02 [604mm] ROLL INSTAL... 23.25/02 [65mm] ROLL INSTAL...

26 1/8" 8 1/1" 7 84° PROD. INSTALL 84 1/4 INSTALL INSTALL 71.32" PROD.INSTALL 72.12" PUSH INSTALL

PLAN VIEW

72 1/32" [1829mm] 83 15/16" [2132mm] 3 15/16" [100mm]

TRUE RESIDENTIAL ^25

29/16" [65mm] 30 15/32" [774mm] 27 29/32" [709mm] 25 25/32" [655mm]

03/21/2023Page 26 of 76
P#212530
TEC_TM_009 | REV. || EN

INSTALLATION PLAN VIEWS

TR-36REF / TR-30REF

TR-36 / TR-30 Rough Opening Dimensions

Flush Install Proud Install
Width66-1/4" (1682.75 mm)65-3/4" (1670.055 mm)
Depth25-25/32" (654.84 mm)23-25/32" (604.04 mm)
Height84-1/4" (2,139.95 mm)84" (2,133.6 mm)

Dimensions may vary by ± 1/8" (3.2 mm)

NOTE: TR-36FRZ/30FRZ-IM-C MODELS WILL REQUIRE A WATER SUPPLY. SEE "OPTIONAL ICEMAKER" FOR ROUGH OPENING.

FLUSH VS. PROUD INSTALL ROUGH OPENING & ELECTRICAL AREA

25.57.37 [604mm] PROLD INSTA-L

25.75/32 [45mm] RUM INSTALL

20 1/8" 8 TYP 2" 84 1/4" PROCID INSTALL 65 3/4" PROCID INSTALL 66 1/4" PUSH INSTALL

PLAN VIEW

66 1/32" [1677mm] 83 15/16" [2132mm] 3 15/16" [100mm]

TEC_TM_009 | REV. I | EN 03/21/2023 Page 27 of 76

29/16" [65mm] 30 15/32" [774mm] 27 29/32" [709mm] 25 25/32" [655mm]

TR-30/36 INSTALL MANUAL

NOTES

INSTALLATION

UNCRATING

ANTI-TIP BRACKET INSTALLATION

LEVELING

KICKPLATE INSTALLATION

JOINING KIT INSTALLATION

True TR-30BEV-L-SG-C - INSTALLATION - 1

PRESERVE THE MOMENT®

INSTALLATION

UNCRATING

REQUIRED TOOLS

  • Drill or ratchet
  • 7/16" Deep well socket
  • Cutting Tool

True TR-30BEV-L-SG-C - REQUIRED TOOLS - 1

WARNING! TIP OVER HAZARD. Unit poses a tipping hazard when moving or during installation. Do not move the unit without the shipping brackets installed.

Do not remove the appliance from the pallet without assistance. Failure to do so may result in property damage, personal injury, or death.

NOTE: YOUR APPLIANCE MAY NOT EXACTLY MATCH FIGURES SHOWN.

PROCEDURE

  1. Inspect the pallet exterior packaging for visible damage. See fig. 1. Follow TRUE's recommended procedure for accepting deliveries.
  2. Remove the exterior packaging. Inspect the unit's exterior for visible or cosmetic damage. See figs. 2 and 3

NOTE: DO NOT DISCARD THE KICKPLATE (SEE FIG. 4) IF MOVING THE UNIT A LONG DISTANCE (E.G., BETWEEN BUILDINGS OR ON STAIRS), DO NOT DISCARD THE EXTERIOR CARDBOARD.

True TR-30BEV-L-SG-C - PROCEDURE - 1

natural_image Man kneeling in a room with exposed ceiling and floor, handling a large wall panel (no visible text or symbols)

FIG. 1. Inspect the exterior packaging for visible damage.

True TR-30BEV-L-SG-C - PROCEDURE - 2

natural_image Man adjusting a large stainless steel air conditioner unit (no visible text or symbols)

FIG. 2. Inspect the unit's exterior for visible damage.

True TR-30BEV-L-SG-C - PROCEDURE - 3

natural_image Person installing or adjusting a large air conditioner unit on a metal cabinet (no visible text or symbols)

FIG. 3. Be sure to inspect behind the rainshield.

True TR-30BEV-L-SG-C - PROCEDURE - 4

natural_image Close-up of a metallic structural component mounted on a wooden base, with a red arrow pointing to a small feature (no text or symbols visible)

FIG. 4. Packaged kickplate ships tucked under the unit's front.

INSTALLATION

UNCRATING (CONT.)

  1. Closely inspect the unit's interior for damage (e.g., scratches by shelving or damage to the door seal). See fig. 5.

NOTE: DO NOT REMOVE THE INTERIOR PACKAGING.

  1. Move the unit as close as possible to the final installation location.

NOTE: SECURE THE DOOR BEFORE MOVING THE UNIT TO ITS FINAL LOCATION (SEE FIG. 6). REPACKAGE THE UNIT WITH THE EXTERIOR PACKAGING AS NEEDED BEFORE MOVING THE UNIT.

  1. Unbolt the shipping bracket from the castor housing. Then, remove the anti-tip bracket. See figs. 7 and 8.

NOTE: DO NOT DISCARD THE ANTI-TIP BRACKET.

True TR-30BEV-L-SG-C - UNCRATING (CONT.) - 1

natural_image Person holding a tray inside a stainless steel refrigerator (no visible text or symbols)

FIG. 5. Inspect inside the unit for visible damage. Do not remove the interior packaging.

True TR-30BEV-L-SG-C - UNCRATING (CONT.) - 2

natural_image Man in black shirt and blue jeans using a tool on a door (no visible text or symbols)

FIG. 6. Always secure the door closed before moving the appliance.

True TR-30BEV-L-SG-C - UNCRATING (CONT.) - 3

natural_image Close-up of a wooden cutting board with red arrows indicating movement or force direction, no visible text or symbols

FIG. 7 Shipping bracket bolt locations.

True TR-30BEV-L-SG-C - UNCRATING (CONT.) - 4

natural_image Close-up of hands using a yellow power drill on a wooden surface, with two red circles highlighting the tool area (no text or symbols visible)

FIG. 8. Anti-tip bracket shipping bolt locations. Other side not shown.

INSTALLATION

UNCRATING (CONT.)

  1. Slightly raise the rear leveling leg rollers. Turn the front adjustment screw 1/4-1/2 turn clockwise. See fig. 9.
  2. With assistance, pull the unit off the back of the pallet. Then, remove the pallet and Carefully guide the unit to a fully upright position. See figs. 10a, 10b, and 10c.

True TR-30BEV-L-SG-C - UNCRATING (CONT.) - 1

CAUTION! Only lift with appliance moving equipment from the unit's sides, never the front or rear. See fig. 11. Failure to do so may result in personal injury or appliance damage. Do not lift the unit by handles, doors, or hinges.

adjustment screw 1/4 - 1/2 turn shipping bracket

FIG. 9. Adjustment screw location. Other adjustment screw not shown.

True TR-30BEV-L-SG-C - UNCRATING (CONT.) - 3

natural_image Two men pushing a large stainless steel refrigerator in an office setting (no visible text or symbols)

FIG. 10a. With assistance, carefully walk the appliance partially off the back of the skid.

Instructional diagram showing two steps of fabric rolling on a wooden plank, labeled ① and ② with red arrows indicating rotation.

FIG. 10b. Then, tilt the unit backward and remove the skid.

True TR-30BEV-L-SG-C - UNCRATING (CONT.) - 5

natural_image Two people installing or adjusting a large refrigerator in an indoor setting (no visible text or symbols)

FIG. 10c. Carefully guide the appliance to an upright position.

Technical diagram showing installation constraints with green checkmark and red prohibition sign symbols

FIG. 11. Only lift with appliance moving equipment from the SIDES, NEVER the FRONT or REAR.

INSTALLATION

ANTI-TIP BRACKET INSTALLATION

KIT CONTENTS

• One (1) anti-tip bracket
• Four (4) 3/16" masonry screws
• Eight (8) #12 -2" wood screws
- Twelve (12) 1/4" washers

REQUIRED TOOLS

  • Tape measure
  • 7/16" socket
  • Marking utensil
  • Phillips bit driver
  • 1/8" drill bit
  • Drill or ratchet

True TR-30BEV-L-SG-C - REQUIRED TOOLS - 1

WARNING! TIP OVER HAZARD. To avoid a hazard from appliance instability, install the anti-tip bracket in accordance with the instructions below.

BEFORE YOU BEGIN

Consult a flooring expert to confirm that the flooring where the unit will be installed is rated for at least 150 pounds per square foot.

PROCEDURE

  1. Measure and mark the depth of the bracket's placement in the installation location.

  2. For a flush installation: 24-31/32" (634.20625 mm)

  3. For a proud installation: 22-31/32" (583.40625 mm)

  4. Place and center the bracket at the measured depth.

  5. With the bracket as a guide, drill pilot holes into the wall and/or floor.

NOTE: FOR INCREASED STABILITY, SECURE THE BRACKET TO AS MANY JOISTS AND/OR STUDS AS POSSIBLE.

  1. With the provided hardware, secure the anti-tip bracket.
  2. Adjust the rear leveling rollers 1/4 turn clockwise.
  3. Slide the unit into place and hook the anti-tip bracket into the castor assembly slots.

30 INCH / 36 INCH UNIT

TOP VIEW 9.9/32" [256mm] 9.9/32" [236mm] 22.31/32" [583mm] PROCUD INSTALL 24.31/32" [234mm] FUSH INSTALL

= Center Line --- = Bracket Location
Dimensions may vary by ± 1/8" (3.2 mm)

INSTALLATION

LEVELING

It is important that your unit is level. This ensures the doors align and seal correctly and drain pans do not spill over.

PROCEDURE

  1. Place a level on the interior floor on the unit. Check the level back-to-front and side-to-side. See fig. 1 for leveling adjustment locations.
  2. Adjust the front leveling legs as needed with pliers or an adjustable wrench.
  3. Adjust the rear leveling legs as needed with a 7/16" socket. Turn clockwise to raise the rear of the unit.

True TR-30BEV-L-SG-C - PROCEDURE - 1

natural_image Technical diagram of a mechanical assembly with two red circles highlighting specific components (no text or symbols present)

FIG. 1. Leveling leg adjustment locations.

Rear leg

Front leg adjustment

INSTALLATION

KICKPLATE INSTALLATION

The kickplate (see fig. 1) is shipped unattached to the unit to allow easy access for leveling the unit. The kickplate attaches to the unit with magnets (see fig. 2) located on either side at the bottom of the unit.

INSTALLATION

After leveling the unit, position the kickplate at the bottom of the unit's front. See fig. 3.

REMOVAL

Pull the kickplate away from the unit.

True TR-30BEV-L-SG-C - REMOVAL - 1

natural_image 3D rendering of a gray metal bracket with ribbed top and flange (no text or symbols)

FIG. 1. The kickplate.

True TR-30BEV-L-SG-C - REMOVAL - 2

natural_image Mechanical assembly with two circular components and red arrows indicating direction (no text or symbols)

FIG. 2. The magnets. One side shown.

True TR-30BEV-L-SG-C - REMOVAL - 3

natural_image Minimalist abstract view of a white wall with a small rectangular base and vertical lines, no text or symbols present.

FIG. 3. Installed kickplate.

INSTALLATION

JOINING KIT INSTALLATION

Kit Sizes: 60" (1524 mm) / 72" (1828.8 mm) / 78" (1981.2 mm) / 90" (2286 mm)

KIT CONTENTS

• (1) Joining Rainshield Assembly
• (1) Joining Kickplate
• Anti-Sweat Foam End Panels*
- Joining Bracket*
• 1/4-20 x 1" Hex Head Screws*
• 1/4" Split Lock Washers*

*Quantities vary by kit size.

REQUIRED TOOLS

Required tools include (but may not be limited to) the following:

• Phillips Bit Driver or Screwdriver
- 7/16" Socket Wrench
• 1/4" Socket Wrench
- Tape
- Marking Utensil
- Drill

NOTE: MAKE SURE THE ANTI-TIP BRACKETS ARE INSTALLED PER INSTALLATION MANUAL INSTRUCTIONS. EACH UNIT WILL ALSO NEED TO BE PROPERLY LEVELED PER INSTALLATION MANUAL INSTRUCTIONS.

True TR-30BEV-L-SG-C - REQUIRED TOOLS - 1

CAUTION! Electrical shock or burn hazard. Unplug the unit or turn off the power supply before proceeding.

True TR-30BEV-L-SG-C - REQUIRED TOOLS - 2

WARNING! To avoid hazards from appliance instability, be sure to install the anti-tip brackets (see fig. 1) on each individual unit per the installation manual

instructions.

True TR-30BEV-L-SG-C - REQUIRED TOOLS - 3

WARNING! TIP OVER HAZARD. A child or adult could tip the appliance, resulting in property damage or bodily harm. Follow these instructions to properly install

the anti-tip device. If the appliance is moved, verify that the device is properly engaged before the normal usage of the appliance commences.

True TR-30BEV-L-SG-C - REQUIRED TOOLS - 4

natural_image Metallic metal bracket with a yellow warning label (no text or symbols on the structure itself)

FIG. 1. Anti-tip bracket. Be sure to install a bracket for each unit.

True TR-30BEV-L-SG-C - REQUIRED TOOLS - 5

natural_image Close-up of hands installing or adjusting a white industrial air conditioner cover with a red arrow indicating motion (no text or symbols visible)

FIG. 2. Pull the rainshield open.
True TR-30BEV-L-SG-C - REQUIRED TOOLS - 6

natural_image Close-up of a hand adjusting a metallic panel or fixture component (no visible text or symbols)

FIG. 3. Locate the reed switch in the bottom of the rainshield.

True TR-30BEV-L-SG-C - REQUIRED TOOLS - 7

natural_image Close-up of hands installing a component into an electronic device (no visible text or symbols)

FIG. 4. Remove the plastic cover.

INSTALLATION

JOINING KIT INSTALLATION (CONT.)

Kit Sizes: 60" (1524 mm) / 72" (1828.8 mm) / 78" (1981.2 mm) / 90" (2286 mm)

PROCEDURE

  1. Remove the reed switch bracket. See figs. 2 and 3.
  2. Remove the reed switch cover, and then disconnect the reed switch. See figs. 4 and 5.

True TR-30BEV-L-SG-C - PROCEDURE - 1

NOTE: IF FOUR (4) WIRES ARE CONNECTED TO THE REED SWITCH, BE SURE TO CLEARLY LABEL THE WIRES' ORIGINAL LOCATIONS BEFORE DISCONNECTING THE REED SWITCH. WIRE LOCATION IS CRITICAL TO THE CABINET'S OPERATION. SEE FIG. 5.

  1. Remove the reed switch wire from the rainshield. See figs. 6 and 7.
  2. Remove the rainshield. See figs. 8-10.
  3. Repeat steps 1-4 for each unit of the joined installation.
  4. Remove the inner magnet brackets (see figs. 11 and 12). Then, thread and tighten the magnet bracket screws. Discard the magnet bracket.

NOTE: BE SURE TO RETURN MAGNET BRACKET SCREWS TO THEIR ORIGINAL POSITIONS; THE SCREWS SUPPORT THE CASTOR ASSEMBLY HOUSING.

1 2 3 4

FIG. 5. Label the original wire locations BEFORE disconnecting the reed switch.

True TR-30BEV-L-SG-C - PROCEDURE - 3

natural_image Close-up of a mechanical device with a black connector and red arrow indicating motion (no visible text or symbols)

FIG. 6. Remove the p-clip holding the wire to the rainshield.

True TR-30BEV-L-SG-C - PROCEDURE - 4

natural_image Close-up of a hand holding a metallic object with a red arrow pointing to a small black object, no visible text or symbols.

FIG. 7. Pull the reed switch wire through the rainshield bushing.

True TR-30BEV-L-SG-C - PROCEDURE - 5

natural_image Close-up of a mechanical component with a red circular mark and spring, no visible text or symbols

FIG. 8. Bracket screw location. Other bracket not shown.

True TR-30BEV-L-SG-C - PROCEDURE - 6

natural_image Industrial machine with ventilation grilles and three red-circled features on the side (no visible text or symbols)

FIG. 9. Rainshield screw locations.

True TR-30BEV-L-SG-C - PROCEDURE - 7

natural_image Close-up of a precision tool in operation, showing a mechanical component and surrounding compartments (no visible text or symbols)

FIG. 10. Remove the screws from the metal channel.

INSTALLATION

JOINING KIT INSTALLATION (CONT.)

Kit Sizes: 60" (1524 mm) / 72" (1828.8 mm) / 78" (1981.2 mm) / 90" (2286 mm)

  1. Install anti-sweat foam end panels on the joined units' sides where the cabinets will meet. See figs. 13 and 14.
  2. Position the units in front of the final installation location. Then, level the units.
  3. Verify the fronts of the units are flush at the seams and the gap(s) between the units is (are) consistent from top to bottom. See figs. 15 and 16.
  4. With the provided hardware, install the joining bracket across the interior legs. See figs. 17 and 18.
  5. With the existing hardware, install the joining rainshield assembly. See fig. 19.
  1. Route the reed switch wires through the rainshield. See figs. 6 and 7.
  2. With the predrilled holes in the joining rainshield, connect and install the reed switches near the handle-side of the units.

True TR-30BEV-L-SG-C - NOTE: ASSISTANCE (AT LEAST TWO (2) PEOPLE) RECOMMENDED. - 1
NOTE: BE SURE TO CONNECT THE WIRES TO THE REED SWITCH AS ORIGINALLY CONFIGURED. WIRE LOCATION IS CRITICAL TO THE CABINET'S OPERATION. SEE FIGS. 5 OR 20.

True TR-30BEV-L-SG-C - NOTE: ASSISTANCE (AT LEAST TWO (2) PEOPLE) RECOMMENDED. - 2

natural_image Close-up of mechanical components with red circles highlighting features, no visible text or symbols

FIG. 11. Remove and discard the interior magnet brackets.

True TR-30BEV-L-SG-C - NOTE: ASSISTANCE (AT LEAST TWO (2) PEOPLE) RECOMMENDED. - 3

natural_image Close-up of a metallic structural joint with two red-circled features, no visible text or symbols

FIG. 12. Magnet bracket screw locations.
True TR-30BEV-L-SG-C - NOTE: ASSISTANCE (AT LEAST TWO (2) PEOPLE) RECOMMENDED. - 4

natural_image Person in lab coat handling a black rectangular object with robotic arm in background (no visible text or symbols)

FIG. 13. Install the anti-sweat foam panel where the unit will be positioned next to another unit.

Application Area Two Pads Used Four Pads Used

FIG. 14. Install foam pads between the joined units.

INSTALLATION

JOINING KIT INSTALLATION (CONT.)

Kit Sizes: 60" (1524 mm) / 72" (1828.8 mm) / 78" (1981.2 mm) / 90" (2286 mm)

  1. Walk the joined units into their final installation location.
  2. Verify the level of the cabinets. Level the units as needed.
  3. Restore power to the units and turn the units on.
  4. After 3 minutes of runtime, open the doors individually and verify correct door switch operation. When operating correctly, the following should occur:

  5. Unless set otherwise, the lights turn on and off with the door openings.

  6. The evaporator (interior) fan turns on and off with door openings.
  7. There is a low-pitched click from the control board area when the door opens or shuts.

  8. Install the joining kit grill.

True TR-30BEV-L-SG-C - JOINING KIT INSTALLATION (CONT.) - 1

natural_image Close-up of a metallic door with red arrows pointing to the side panel (no text or symbols visible)

FIG. 15. Verify the cabinet fronts are flush. Adjust the units accordingly.

True TR-30BEV-L-SG-C - JOINING KIT INSTALLATION (CONT.) - 2

natural_image Exterior view of a modern building with glass panels and red arrows indicating direction (no signage or text)

FIG. 16. Verify the gap(s) between cabinets is (are) even throughout.

True TR-30BEV-L-SG-C - JOINING KIT INSTALLATION (CONT.) - 3

natural_image Close-up of mechanical components with four red-circled features, no visible text or symbols

FIG. 17. Return the magnet bracket screws to their original locations

True TR-30BEV-L-SG-C - JOINING KIT INSTALLATION (CONT.) - 4

natural_image Front view of a white electronic device with multiple ports and control buttons (no visible text or symbols)

FIG. 18. Installed joining bracket.

True TR-30BEV-L-SG-C - JOINING KIT INSTALLATION (CONT.) - 5

natural_image Exterior view of a modern stainless steel double-door refrigerator with open doors showing interior shelves (no visible text or symbols)

FIG. 19. Installed joining rainshield.

1 2 3 4

FIG. 20. Connect the reed switches with the original wire configurations.

TEC_TM_009 | REV. I | EN 03/21/2023 Page 39 of 76

TR-30/36 INSTALL MANUAL

NOTES

CABINET SETUP

SHELVING, BINS, DRAWERS

REFRIGERATOR STORAGE

DOOR BINS

DRAWERS

FREEZER STORAGE

WIRE BASKET

OPTIONAL ICEMAKER

True TR-30BEV-L-SG-C - CABINET SETUP - 1

PRESERVE THE MOMENT®

CABINET SETUP

SHELVING, BINS, DRAWERS

Your TRUE appliance ships with shelving and drawers installed. Door bins ship packaged inside the unit. See fig. 1.

This appliance meets the IEC shelf weight capacity of 47 lb/ft ^2 (230 kg/m ^2 ).

REFRIGERATOR STORAGE

GLASS SHELVES

Remove interior packaging before use. See fig. 2.

ADJUSTMENT

  1. Tilt the shelf front forward. See fig. 3.
  2. Lift the shelf up and out of the unit.
  3. Hook the shelf into the desired shelf standard slots. See fig. 4.

True TR-30BEV-L-SG-C - ADJUSTMENT - 1

natural_image Interior view of a stainless steel refrigerator with open doors and a yellow sticker on the front (no visible text or symbols)

FIG. 1. Interior packaging.

Photo of a refrigerator with visible warning labels and red arrows indicating safety or inspection points

FIG. 2. Remove interior packaging from shelving.

True TR-30BEV-L-SG-C - ADJUSTMENT - 3

natural_image Person in lab coat handling a metal shelf with a tool, no visible text or symbols

FIG. 3. Hook the shelves into the shelf standards.

True TR-30BEV-L-SG-C - ADJUSTMENT - 4

natural_image Exterior view of a modern stainless steel refrigerator with open door (no signage or text visible)

FIG. 4. Installed shelving.

CABINET SETUP

DOOR BINS

Door bins ship in the refrigerator's bottom drawer. See fig. 5.

INSTALLATION

  1. Hook a door bin into the door slots. See fig. 6.
  2. Push the bin down to ensure the tabs are fully engaged in the slots. See fig. 7.

CAUTION! INCORRECTLY INSTALLED DOOR BINS MAY RESULT IN APPLIANCE DAMAGE OR PERSONAL INJURY.

REMOVAL

Lift the door bin up and away from the door.

True TR-30BEV-L-SG-C - REMOVAL - 1

natural_image Interior view of a stainless steel refrigerator with open door and drawer (no text or symbols visible)

FIG. 5. Packaged door bins.

True TR-30BEV-L-SG-C - REMOVAL - 2

natural_image Close-up of a white panel with red arrows pointing to a side panel, no visible text or symbols

FIG. 6. Hook the door bins into the door slots.

True TR-30BEV-L-SG-C - REMOVAL - 3

natural_image Interior view of a refrigerator with open doors and shelves (no visible text or labels)

FIG. 7. Final door bin installation.

CABINET SETUP

DRAWERS

REMOVAL

  1. Pull the drawer fully forward.
  2. Remove the drawer slide screws. See fig. 8.
  3. Lift the drawer from the unit.

REMOVAL

  1. Pull the drawer slides fully forward.
  2. Position the drawer on the drawer slides and carefully push the drawer towards the back of the unit. Lift the drawer from the unit.
    NOTE: BE SURE THE DRAWER SITS UNDER THE SLIDES' REAR TABS. SEE FIG. 9.
  3. Reinstall the drawer slide screws.

True TR-30BEV-L-SG-C - REMOVAL - 1

natural_image Interior view of a stainless steel refrigerator drawer with two red-circled zones highlighting internal compartments (no text or symbols visible)

FIG. 8. Drawer slide screw locations.

True TR-30BEV-L-SG-C - REMOVAL - 2

natural_image 3D diagram of a refrigerator with labeled storage compartments and an inset close-up showing a hand holding a shelf (no text or symbols present)

FIG. 9. Be sure the drawer sits under the rear tabs.

CABINET SETUP

FREEZER STORAGE

WIRE SHELVES

Your TRUE appliance ships with shelving installed. Remove interior packaging before use. See fig. 10.

ADJUSTMENT

  1. Tilt the shelf front forward. See fig. 11.
  2. Lift the shelf up and out of the unit.
  3. Hook the shelf into the desired shelf standard slots. See fig. 12.

True TR-30BEV-L-SG-C - ADJUSTMENT - 1

natural_image Interior view of a stainless steel laboratory oven with open door and storage compartments (no visible text or labels)

FIG. 10. Interior packaging.

True TR-30BEV-L-SG-C - ADJUSTMENT - 2

natural_image Close-up of a hand holding a metal rack with a horizontal bar, against a metallic background (no visible text or symbols)

FIG. 11. Hook the shelves into the shelf standards.

True TR-30BEV-L-SG-C - ADJUSTMENT - 3

natural_image Interior view of a refrigerator with open door and side shelves (no visible text or symbols)

FIG. 12. Installed shelving.

WIRE BASKETS

REMOVAL

  1. Pull the drawer fully forward.
  2. Remove the drawer slide screws. See fig. 13.
  3. Lift the drawer from the unit.

INSTALLATION

  1. Pull the drawer slides fully forward.
  2. Position the drawer on the drawer slides and carefully push the drawer towards the back of the unit. NOTE: Be sure the drawer sits under the slides' rear tabs. See fig. 14.
  3. Reinstall the drawer slide screws.

True TR-30BEV-L-SG-C - INSTALLATION - 1

natural_image Interior view of a stainless steel kitchen appliance with visible mesh structure and two red-circled points (no text or symbols)

FIG. 13. Drawer slide screw locations.

True TR-30BEV-L-SG-C - INSTALLATION - 2

natural_image Interior view of a refrigerator with a red circle highlighting a component, showing internal shelves and structural details (no text or symbols)

FIG. 14. Drawer slide screw locations.

CABINET SETUP

OPTIONAL ICEMAKER

The icemaker (see fig. 1) is in the rear upper left of the freezer section. For water supply requirements, please see "Water Supply Requirements" (page 17). To turn the icemaker on, please see "Ice Menu Navigation" (page 55).

  • The icemaker will not operate if the water filter has not been installed. See "Water Filter Installation" (page 18) for installation instructions.
    • After the initial startup, discard the first batch of produced ice. This ice may contain impurities from new plumbing connections.
  • Do not remove the ice bin, even if the icemaker is not in use. The ice bin prevents stacked product from damaging the icemaker.
  • If ice is not used regularly, it may fuse together. To avoid this, discard the ice and allow the ice maker to replenish.

ICE SCOOP

The ice scoop ships inside the ice bin. See fig. 2.

MAX ICE

When the max ice is turned on, the unit maximizes ice production for 24 hours. For information on turning Max Ice on or off, please see "Ice Menu Navigation" (page 55).

True TR-30BEV-L-SG-C - MAX ICE - 1

natural_image Close-up of a metallic industrial machine component with no visible text or symbols

FIG. 1. The icemaker.

True TR-30BEV-L-SG-C - MAX ICE - 2

natural_image Interior view of a stainless steel kitchen appliance with a transparent rack and plastic container (no visible text or symbols)

FIG. 2. The ice scoop ships inside the ice bin.

TEMPERATURE ADJUSTMENT

MODE NAVIGATION

SHOWROOM MODE

ACCENT LIGHTING SYSTEM

ALARM NAVIGATION

NOTIFICATION ALERTS

ICE MENU NAVIGATION (OPTIONAL ICEMAKER ONLY)

True TR-30BEV-L-SG-C - MAX ICE - 3

PRESERVE THE MOMENT®

All units are shipped in ON mode. During the initial startup, the unit runs a short power up diagnostic followed by a single audible beep. The lights turn on and temperature readings appear on the display.

True TR-30BEV-L-SG-C - MAX ICE - 4

WARNING! Electrical shock or burn hazard. Turning the unit off with the power button does not remove the power supply from the control. Unplug the unit or turn off the power supply.

PLEASE NOTE THAT THOUGH THE DISPLAY CAN SHOW EITHER FAHRENHEIT OR CELSIUS, IN MOST CASES THE FIGURES SHOW FAHRENHEIT.

TEMPERATURE ADJUSTMENT

  1. Press down √ or up ∧ until the display shows the desired set point.

NOTE: A BUTTON PRESS CHANGES THE SET POINT BY 1° AND IS ACCOMPANIED BY AN AUDIBLE BEEP.

  1. When the display shows the desired set point, leave the display inactive until the display shows the Home screen.
Default Set Point Temperature Range
Refrigerator Zone38°F(3°C)34 - 42°F(1 - 6°C)
Freezer Zone0°F(-18°C)-4 - 4°F(-20 - -16°C)

SET POINT NAVIGATION
true. ✓ ^ true. 38°F MODE LIGHT ALARM

True TR-30BEV-L-SG-C - TEMPERATURE ADJUSTMENT - 2

flowchart
graph LR
    A["True. 38°F"] --> B["OR Gate"]
    B --> C["REFRIGERATOR 38°F"]
    D["No Action (5 sec)"] --> B

REFRIGERATOR 38°F / FREEZER 0°F

This page explains the following models:

• HOLIDAY Mode
• Temperature Unit Selection Mode
• VACATION MODE

HOLIDAY MODE

NOTE: IN HOLIDAY MODE, SET POINTS CANNOT CHANGE AND MANUAL DEFROST CANNOT INITIATE.

The following holds TRUE in accordance with Star-K requirements:

  • Freezer defrosting function switch to a fixed time-based sequence.
  • The compartment/zone thermistors detect cut-in and cut-out temperatures (determining factor to start/stop cooling), but there is a random 16-21 second delay before cooling begins/ends.
  • The display shows HOLIDAY MODE ACTIVE when the door is closed.

VACATION MODE

Vacation mode is operation optimized for energy savings.

MODE NAVIGATION
True TR-30BEV-L-SG-C - VACATION MODE - 1

flowchart
graph TD
    A["true. 38°F"] --> B["HOLIDAY MODE TEMPERATURE &F VACATION MODE"]
    B --> C["MODE"]
    C --> D["HOLIDAY MODE ACTIVE PRESS ANY KEY TO EXIT"]
    D --> E["HOLIDAY MODE Temperature &F VACATION MODE"]
    E --> F["MODE"]
    F --> G["TEMPERATURE IS FAHRENHEIT PRESS ANY KEY TO EXIT"]
    G --> H["HOLIDAY MODE TEMPERATURE &F VACATION MODE"]
    H --> I["MODE"]
    I --> J["VACATION MODE ACTIVE MODE ENDS ON NEXT DOOR OPENING"]
    J --> K["NO SERVICE REQUIRED"]
    K --> L["SERVICE REPORT EXIT"]
    L --> M["MODE Return from Service Screen"]
    M --> N["Service REPORT EXIT"]
    N --> O["MODE Back to Home Screen"]
    O --> P["true. 38°F"]

SHOWROOM MODE DISABLES THE REFRIGERATION SYSTEM. The appliance will not cool or defrost; however, the lighting system and door ajar alarm system function, and the display shows the set points.

NOTE: ALL MENUS ARE DISPLAY ONLY. ANY SETTING CHANGES WILL NOT AFFECT THE REFRIGERATION SYSTEM'S OPERATION UNTIL SHOWROOM MODE IS OFF.

SHOWROOM MODE ON

  1. Press both power ⏻ and down ∨ until the display shows the service warning.
  2. Press down.
  3. Press down until SHOWROOM MODE OFF is selected.
  4. With SHOWROOM MODE OFF selected, press MODE.

SHOWROOM MODE OFF

  1. Press both power ⏻ and down ∨ until the display shows the service warning.
  2. Press down.
  3. Press down until SHOWROOM MODE ON is selected.
  4. With SHOWROOM MODE ON selected, press MODE.

HOME SCREEN
True TR-30BEV-L-SG-C - SHOWROOM MODE OFF - 1

flowchart
graph TD
    A["MODE"] --> B["SHOWROOM MODE"]
    B --> C["Warning this model is for service use only press power to exit or down to continue"]
    C --> D["Refrigerator\nFREEZER\nEXIT"]
    D --> E["Showroom Mode Off"]
    C --> F["Refrigerator\nFREEZER\nEXIT"]
    F --> G["Showroom Mode Off"]
    C --> H["Refrigerator\nFREEZER\nEXIT"]
    H --> I["Showroom Mode Off"]
    C --> J["Refrigerator\nFREEZER\nEXIT"]
    J --> K["Showroom Mode On"]

All models are equipped with an accent lighting system in the refrigerator/freezer compartment(s).

PROCEDURE

  1. Press LIGHT.
  2. With the arrow buttons, navigate to the desired menu option.
  3. With the desired option selected, press LIGHT to toggle between options.

LIGHT MODE: Interior lights

BACKLIGHT: Display

ON mode: Stays illuminated when the door is closed.

NOTE: WHEN IN ON MODE, LIGHTS WILL NOT FADE-UP WHEN THE DOOR OPENS.

DOOR mode: Only illuminates when the door is open.

LIGHT NAVIGATION
True TR-30BEV-L-SG-C - PROCEDURE - 1

flowchart
graph TD
    A["38°F"] --> B["LIGHT"]
    B --> C["LIGHT MODE DOOR BACKLIGHT DOOR EXIT"]
    D["38°F"] --> E["LIGHT MODE ON"]
    F["38°F"] --> G["Backlight ON"]
    H["38°F"] --> I["Back to Home Screen"]

ALARM NAVIGATION (DOOR AJAR ALARM FEATURE ON/OFF)

All models are equipped with a door ajar alarm. The door ajar alarm beeps continuously when the door is left open for more than 5 minutes. During a door ajar alarm, the display shows the notification icons.

ENABLE:

Press ALARM. The display will show DOOR ALARM IS ON.

DISABLE:

Press ALARM. The display will show DOOR ALARM IS OFF.

ALARM NAVIGATION
True TR-30BEV-L-SG-C - DISABLE: - 1

flowchart
graph TD
    A["TO STOP ALARM BUZZER PRESS ALARM"] --> B["REFRIGERATOR DOOR AJAR 38°F"]
    B --> C{ALARM}
    C --> D["DOOR ALARM IS ON EXIT"]
    D --> E["DOOR ALARM IS ON EXIT"]
    E --> F{ALARM}
    F --> G["DOOR ALARM IS OFF EXIT"]
    G --> H{ALARM}
    H --> I["DOOR ALARM IS OFF EXIT"]
    I --> J["Back to Home Screen"]
    J --> K["TRUE 38°F"]

The following notification alerts may show on the display if the appliance needs attention.

NOTIFICATION ALERTS
true. 38°F • DEFROST • HIGH TEMP • SHOWROOM MODE • COMMUNICATION ERROR • SERVICE REQUIRED • DOOR ALARM

To enter the Ice Menu, press ICE on the user interface. Use the UP and DOWN arrows to navigate between the menu options and use ICE to make a selection. See the diagram below.

The Ice Menu contains three operations.

  • Ice Maker: Toggles the icemaker between on/off.
    • Max Ice: Maximizes ice production for 24 hours.
    • Water Filter Reset: Immediately resets the countdown to change the water filter.

True TR-30BEV-L-SG-C - DISABLE: - 3

flowchart
graph TD
    A["ICE MAKER IS OFF"] --> B["EXIT"]
    C["MAX ICE IS OFF"] --> B
    D["WALTER FILTER RESET"] --> B
    E["ICE"] --> F["WATER FILTER HAS BEEN RESET"]
    G["MAX ICE IS OFF"] --> F
    H["WALTER FILTER RESET"] --> F
    I["TO change selection (dark highlight/white text)"] --> J["To toggle ICE MAKER and MAX ICE between ON and OFF"]
    K[" return to home if EXIT is highlighted"] --> L["ANY KEY"]
    M["HOME SCREEN"] --> N["TRUE O°F"]

ICE TROUBLESHOOTING

Please see the table below to troubleshoot some common problems with ice production. If your issue is not resolved, please contact TRUE Residential Service at 844-746-9423 or TRUEResidentialService@TRUEMfg.com.

Icemaker Troubleshooting
No iceVerify the water filter is installedVerify water is being supplied to the unitVerify the icemaker is on and has been running for at least 24 hoursVerify the ice bin is positioned correctlyVerify the freezer temperature is near 0^ Verify the water filter has been replaced within the last 12 months and has been installed correctly
Black flecks in the ice cubesStop use and contact TRUE Residential Technical Service
Bad tasteDefrost the freezer and clean with soap and waterPlace coffee grounds or charcoal briquettes in the freezer to absorb odor
Hollow cubesClean the condenser coil. Contact TRUE Residential Customer Service if the issue is unresolved.

NOTES

DUAL ZONE OPERATION

NOTE: AN ELECTRONIC CONTROL DISPLAY MAY REFLECT THE FLUCTUATING TEMPERATURES OF THE REFRIGERATION CYCLE, NOT THE PRODUCT TEMPERATURE. THE MOST ACCURATE METHOD TO DETERMINE AN APPLIANCE'S OPERATION IS TO VERIFY THE PRODUCT TEMPERATURE.

All units are shipped in ON mode. During the initial startup, the unit runs a short power up diagnostic followed by a single audible beep. The lights turn on and temperature readings appear on the display.

True TR-30BEV-L-SG-C - DUAL ZONE OPERATION - 1

WARNING! Electrical shock or burn hazard. Turning the unit off with the power button does not remove the power supply from the control. Unplug the unit or turn off the power supply.

PLEASE NOTE THAT THOUGH THE DISPLAY CAN SHOW EITHER FAHRENHEIT OR CELSIUS, IN MOST CASES THE FIGURES SHOW FAHRENHEIT.

DUAL ZONE OPERATION

TEMPERATURE ADJUSTMENT

  1. Press ZONE until the display selects the desired zone.
  2. Press down √ or up ∧ until the display shows the desired set point.

NOTE: A BUTTON PRESS CHANGES THE SET POINT BY 1° AND IS ACCOMPANIED BY AN AUDIBLE BEEP.

  1. When the display shows the desired set point, press ZONE or leave the display inactive until the display shows the Home screen.
Default Set Point Temperature Range
Upper Zone55°F(12.7°C)40 - 65°F(4.4 - 18.3°C)
Lower Zone45°F(7.2°C)40 - 65°F(4.4 - 18.3°C)

SET POINT NAVIGATION
true. ZONE V ^ true. 55°F 45°F MODE LIGHT ALARM ZONE 1 UPPER 55°F ZONEZONE ZONE 2 LOWER 45°F true. ZONE V ^ ZONE 1 UPPER 55°F MODE LIGHT ALARM OR ZONE 1 UPPER 55°F ZONE true. 55°F 45°F

This page explains the following models:

• HOLIDAY Mode
• Temperature Unit Selection Mode
• VACATION MODE

HOLIDAY MODE

NOTE: IN HOLIDAY MODE, SET POINTS CANNOT CHANGE AND MANUAL DEFROST CANNOT INITIATE.

The following holds TRUE in accordance with Star-K requirements:

  • Freezer defrosting function switch to a fixed time-based sequence.
  • The compartment/zone thermistors detect cut-in and cut-out temperatures (determining factor to start/stop cooling), but there is a random 16-21 second delay before cooling begins/ends.
  • The display shows HOLIDAY MODE ACTIVE when the door is closed.

VACATION MODE

Vacation mode is operation optimized for energy savings.

MODE NAVIGATION true. ZONE V ^ True. 45°F MODE LIGHT ALARM HOLIDAY MODE TEMPERATURE °F VACATION MODE ✓ ^ SERVICE REPORT EXIT HOLIDAY MODE TEMPERATURE °F VACATION MODE MODE HOLIDAY MODE ACTIVE PRESS ANY KEY TO EXIT HOLIDAY MODE TEMPERATURE °F VACATION MODE MODE TEMPERATURE IS FAHRENHEIT PRESS ANY KEY TO EXIT HOLIDAY MODE TEMPERATURE °F VACATION MODE MODE VACATION MODE ACTIVE MODE ENDS ON NEXT DOOR OPENING SERVICE REPORT EXIT NO SERVICE REQUIRED SERVICE REPORT EXIT MODE Return from Service Screen Back to Home Screen true. 55°F 45°F

PAGE TITLE

SHOWROOM MODE

SHOWROOM MODE DISABLES THE REFRIGERATION SYSTEM. The appliance will not cool or defrost; however, the lighting system and door ajar alarm system function, and the display shows the set points.

NOTE: ALL MENUS ARE DISPLAY ONLY. ANY SETTING CHANGES WILL NOT AFFECT THE REFRIGERATION SYSTEM'S OPERATION UNTIL SHOWROOM MODE IS OFF.

SHOWROOM MODE ON

  1. Press both power ⏻ and down ∨ until the display shows the service warning.
  2. Press down.
  3. Press down until SHOWROOM MODE OFF is selected.
  4. With SHOWROOM MODE OFF selected, press MODE.

SHOWROOM MODE OFF

  1. Press both power ⏻ and down ∨ until the display shows the service warning.
  2. Press down.
  3. Press down until SHOWROOM MODE ON is selected.
  4. With SHOWROOM MODE ON selected, press MODE.

HOME SCREEN
true. ZONE ~ true. 55°F 45°F MODE LIGHT ALARM

True TR-30BEV-L-SG-C - SHOWROOM MODE OFF - 2

flowchart
graph TD
    A["MODE"] --> B["Warning this model is for service use only press power to exit or down to continue"]
    B --> C["Refrigerator FREEZER EXIT"]
    C --> D["Showroom Mode Off"]
    C --> E["Refrigerator FREEZER EXIT"]
    E --> F["Showroom Mode Off"]
    E --> G["Refrigerator FREEZER EXIT"]
    G --> H["Showroom Mode Off"]
    G --> I["Refrigerator FREEZER"]
    I --> J["Showroom Mode On"]

DUAL ZONE OPERATION

ACCENT LIGHTING SYSTEM CHANGE TRULUMINA

® LIGHT COLOR

All models are equipped with an accent lighting system in the refrigerator/freezer compartment(s).

PROCEDURE

  1. Press LIGHT
  2. With the arrow buttons, navigate to the desired menu option.
  3. With the desired option selected, press LIGHT to toggle between options.

LIGHT MODE: Interior lights

BACKLIGHT: Display

ON mode: Stays illuminated when the door is closed.

NOTE: WHEN IN ON MODE, LIGHTS WILL NOT FADE-UP WHEN THE DOOR OPENS.

DOOR mode: Only illuminates when the door is open.

PROCEDURE

  1. Press LIGHT until the display shows CHANGE COLOR.
  2. With the display showing CHANGE COLOR, press LIGHT. The appliance will cycle through the light color options.
  3. When the light is the desired color, press LIGHT.

trD Lumina.

LIGHT NAVIGATION
true. ZONE V ^ true. 55°F 45°F MODE LIGHT ALARM true. 55°F 45°F LIGHT CHANGE COLOR EXIT LIGHT MODE DOOR BACKLIGHT DOOR CHANGE COLOR EXIT LIGHT MODE DOOR BACKLIGHT DOOR LIGHT ON CHANGE COLOR EXIT LIGHT MODE DOOR BACKLIGHT DOOR LIGHT ON CHANGE COLOR EXIT LIGHT MODE DOOR BACKLIGHT DOOR LIGHT Back to Home Screen true. 55°F 45°F

DUAL ZONE OPERATION

ALARM NAVIGATION (DOOR AJAR ALARM FEATURE ON/OFF)

All models are equipped with a door ajar alarm. The door ajar alarm beeps continuously when the door is left open for more than 5 minutes. During a door ajar alarm, the display shows the notification icons.

ENABLE:

Press ALARM. The display will show DOOR ALARM IS ON.

DISABLE:

Press ALARM. The display will show DOOR ALARM IS OFF.

ALARM NAVIGATION
True TR-30BEV-L-SG-C - ALARM NAVIGATION (DOOR AJAR ALARM FEATURE ON/OFF) - 1

flowchart
graph TD
    A["TO STOP ALARM BUZZER PRESS ALARM"] --> B["refrigerator 55°F door ajar*"]
    B --> C["ALARM"] --> D["DOOR ALARM IS ON EXIT"]
    E["DOOR ALARM IS ON EXIT"] --> F["ALARM"] --> G["DOOR ALARM IS OFF EXIT"]
    H["DOOR ALARM IS OFF EXIT"] --> I["ALARM"] --> J["true 55°F 45°F"]
    J --> K["Back to Home Screen"]

DUAL ZONE OPERATION

NOTIFICATION ALERTS

The following notification alerts may show on the display if the appliance needs attention.

NOTIFICATION ALERTS
true 55°F 45°F • DEFROST • HIGH TEMP • SHOWROOM MODE • COMMUNICATION ERROR • SERVICE REQUIRED • DOOR ALARM • ZONE 1 UPPER HIGH TEMP • ZONE 2 LOWER HIGH TEMP

MAINTENANCE, CARE & CLEANING

INTERIOR ACCESSORIES

DOOR REMOVAL

CONDENSER COIL CLEANING

CONDENSATION

HANDLE TIGHTENING

WATER FILTER REPLACEMENT

STAINLESS STEEL EQUIPMENT CARE AND CLEANING

SERIAL LABEL LOCATION

CONTACT US

WARRANTY

True TR-30BEV-L-SG-C - MAINTENANCE, CARE &amp; CLEANING - 1

PRESERVE THE MOMENT®

MAINTENANCE, CARE & CLEANING

INTERIOR ACCESSORIES

All removable interior accessories are dishwasher safe.

DOOR REMOVAL

REMOVAL

  1. Open the rainshield. See fig. 1.
  2. Open the door 90°. See fig. 2.
  3. Carefully lift the door from the hinges. See fig. 3

INSTALLATION

  1. Open the rainshield. See fig. 1.
  2. Hold the door 90° to the opening.
  3. Align the hinge posts with the hinges.
  4. Lower the door into place.

True TR-30BEV-L-SG-C - INSTALLATION - 1

natural_image Close-up of hands installing a metal door frame with a red arrow indicating rotation (no text or symbols visible)

FIG. 1. Open the rainshield.

True TR-30BEV-L-SG-C - INSTALLATION - 2

natural_image Industrial machinery component with metallic frame and ventilation grating (no visible text or symbols)

FIG. 2. Open the door 90^ .

True TR-30BEV-L-SG-C - INSTALLATION - 3

natural_image Industrial machine with red arrows pointing to a window or vent, no visible text or symbols

FIG. 3. Lift the door up.

GENERAL MAINTENANCE, CARE & CLEANING

CONDENSER COIL CLEANING

Keeping the condenser coil clean minimizes required servicing and lowers electrical cost. Warranty does not cover cleaning the condenser coil.

True TR-30BEV-L-SG-C - CONDENSER COIL CLEANING - 1

WARNING! Electrical shock or burn hazard. Unplug the unit or turn off the power supply before proceeding. DO NOT clean appliance with a pressure washer or hose.

True TR-30BEV-L-SG-C - CONDENSER COIL CLEANING - 2

CAUTION! Risk of eye injury from debris. Eye protection is recommended.

True TR-30BEV-L-SG-C - CONDENSER COIL CLEANING - 3

CAUTION! Coil fins are sharp. Gloves are recommended.

REQUIRED TOOLS

  • Stiff-bristled brush
    • Vacuum Cleaner
  • Gloves (recommended)

PROCEDURE

  1. Open the rainshield. See fig. 1.
  2. With a stiff-bristled brush, carefully clean accumulated dirt from the condenser coil fins. See fig. 2.

NOTE: NEVER BRUSH ACROSS THE COIL FINS.

  1. Carefully vacuum any dirt around the condensing unit area.

  2. Close the rainshield.

CONDENSATION

Leaving the doors and/or drawers open for long periods of time or running a unit with little/no product inside may cause excessive condensation.

HANDLE TIGHTENING

Tighten handles with a 3/32" Allen wrench.

True TR-30BEV-L-SG-C - HANDLE TIGHTENING - 1

natural_image Exterior view of a stainless steel industrial machine with ventilation grilles and cooling fins (no visible text or symbols)

FIG. 1. Opened rainshield.

True TR-30BEV-L-SG-C - HANDLE TIGHTENING - 2

natural_image 3D technical illustration of a mechanical or industrial device with a meshed panel and directional arrow (no text or symbols)

FIG. 2. Never brush across coil fins.

GENERAL MAINTENANCE, CARE & CLEANING

WATER FILTER REPLACEMENT (OPTIONAL ICEMAKER ONLY)

The ice machine water has a life expectancy of 300 gal (1,136 L) or six months. When the water filter reaches the end of its life, the control display shows WATER FILTER.

To order a replacement water filter, go to https://store. TRUEresidential.com/collections/maintenance-1 or contact our parts department at 844-849-6226 or TRUEResidentialParts@TRUEMfg.com.

Follow the instruction below to change the water filter. For information on clearing the water filter notification, please see "Ice Menu Navigation" (page 55).

PROCEDURE

  1. Remove the kickplate. See fig. 1.
  2. Rotate the water filter counterclockwise and pull the filter from the unit. See fig. 2.
  3. Insert the replacement water filter and rotate the filter clockwise. See fig. 3.
  4. Reinstall the kickplate.

True TR-30BEV-L-SG-C - PROCEDURE - 1

natural_image 3D diagram of a mechanical assembly with a red arrow indicating a directional component (no text or symbols present)

FIG. 1. Pull the kickplate from the cabinet.

True TR-30BEV-L-SG-C - PROCEDURE - 2

natural_image Technical diagram of a mechanical assembly with a red circle highlighting a component, no visible text or symbols

FIG. 2. Rotate the existing water filter counterclockwise.

True TR-30BEV-L-SG-C - PROCEDURE - 3

natural_image Mechanical assembly diagram showing a rotating shaft mounted on a metal frame with a red circular arrow indicating motion (no text or symbols present)

FIG. 3. Insert the new water filter and rotate it clockwise.

STAINLESS STEEL EQUIPMENT CARE AND CLEANING

True TR-30BEV-L-SG-C - STAINLESS STEEL EQUIPMENT CARE AND CLEANING - 1

NOTE! DO NOT USE ANY STEEL WOOL, ABRASIVE OR CHLORINE BASED PRODUCTS TO CLEAN STAINLESS STEEL SURFACES.

STAINLESS STEEL OPPONENTS

There are three basic things which can break down your stainless steel's passivity layer and allow corrosion to rear its ugly head.

  • Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be abrasive to stainless steel's surface.
  • Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on what part of the country you live in. Hard water can leave spots. Hard water that is heated can leave deposits if left to sit too long. These deposits can cause the passive layer to break down and rust your stainless steel. All deposits left from food prep or service should be removed as soon as possible.
  • Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of chlorides to use.

STAINLESS STEEL CLEANING AND RESTORATION

Do not use stainless steel cleaners or similar solvents to clean plastic or powder-coated parts. Instead, use warm soapy water.

  • For routine cleaning and removal of grease and oil, apply white vinegar, ammonia, or any good commercial detergent* with a soft cloth or sponge.
  • Stainless steel polish (i.e., Zep® Stainless Steel Polish, Weiman® Stainless Steel Cleaner & Polish, Nyco® Stainless Steel Cleaner & Polish, or Ecolab® Ecoshine®) and olive oil can act as a barrier against fingerprints and smears.
  • Degreasers* (i.e., Easy-Off ® Specialty Kitchen Degreaser or Simple Green® Industrial Cleaner & Degreaser) are excellent for removal of grease, fatty acids, blood and burnt-on foods on all surfaces.
  • For restoration/passivation or removing stubborn stains and discoloration, Brillo ^® Cameo ^® , Zud ^® Cleanser, Ecolab ^® Specifax ^™ First Impression ^® Metal Polish, Sheila Shine, or talc can be applied by rubbing in the direction of the polish lines.

* DO NOT USE DETERGENTS OR DEGREASERS WITH CHLORIDES OR PHOSPHATES.

MAINTENANCE, CARE & CLEANING

STAINLESS STEEL EQUIPMENT CARE AND CLEANING

8 TIPS TO HELP PREVENT RUST ON STAINLESS STEEL

- Maintain the Cleanliness of Your Equipment – Avoid build-up of hard stains by cleaning frequently. Use cleaners at the recommended strength (alkaline chlorinated or non-chloride).

- Use the Correct Cleaning Tools – Use non-abrasive tools when cleaning your stainless steel products. The stainless steel's passive layer will not be harmed by soft cloths and plastic scouring pads.

- Clean Along Polishing Lines – Polishing lines ("grain") are visible on some stainless steels. Always scrub parallel to polishing lines when visible. Use a plastic scouring pad or soft cloth when you cannot see the grain.

• Use Alkaline, Alkaline-Chlorinated or Non-Chloride

Cleaners – While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice of non-chloride cleaners. If you are not sure of your cleaner's chloride content, contact your cleaner supplier. If they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners containing quaternary salts, as they can attack stainless steel, causing pitting and rusting.

- Rinse – When using chlorinated cleaners, you must rinse and wipe dry immediately. It is better to wipe standing cleaning agents and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps maintain the passivity film on stainless steel.

• Never Use Hydrochloric Acid (Muriatic Acid) on

Stainless Steel – Even diluted, hydrochloric acid can cause corrosion, pitting and stress corrosion cracking of stainless steel.

- Water Treatment – To reduce deposits, soften hard water when possible. Installation of certain filters can remove corrosive and distasteful elements.

Salts in a properly maintained water softener can also be to your advantage. Contact a treatment specialist if you are not sure of the proper water treatment.

• Regularly Restore & Passivate Stainless Steel –

Stainless steel gets its stainless properties from the protective chromium oxides on its surface. If these oxides are removed by scouring, or by reaction with harmful chemicals, then the iron in the steel is exposed and can begin to oxidize, or rust. Passivation is a chemical process that removes free iron and other contaminants from the surface of stainless steel, allowing the protective chromium oxides to re-form.

GENERAL MAINTENANCE, CARE & CLEANING

COMPONENT REPLACEMENT

  • Replace components with original equipment manufacturer (OEM) components. OEM parts minimize the risk of possible ignition due to incorrect parts. Use of non-OEM components may void TRUE's warranty.
  • Have a licensed service provider service your unit to minimize the risk of possible ignition due to incorrect parts or improper service and to ensure the operator's health and safety.

SERIAL LABEL LOCATION

The serial label is located on the left wall near the freezer wire basket or the refrigerator upper drawer.

This label contains important information such as your model name and serial number. Please have this information on hand when contacting TRUE so we can better assist you with your service -or parts- related inquiries.

TRUE PROFESSIONAL SERVICE True Residential OFFION MO 83365 MADE IN THE USA MODEL: TR-30REF-R-SG-A SERIAL NUMBER: 9999999 REFRIGERANT CHARGE ANSYS 115V 60HZ BBH R134A 5.25 1PH

FIG. 1. Serial label location.

CONTACT US

CUSTOMER SERVICE

Phone: 888-616-8783

info@true-residential.com

WARRANTY DEPARTMENT

Phone: 844-849-6179

trueresidentialwarranty@truemfg.com

SERVICE DEPARTMENT

Phone: 844-746-9423

trueresidentialservice@truemfg.com

NOTES

NOTES

NOTES

TRUE RESIDENTIAL® SERIES LIMITED WARRANTY STATEMENT

LIMITED 30 DAY COSMETIC WARRANTY

Stainless steel doors, handles, and shelves are warranted to be free from defective materials or workmanship for a period of thirty (30) days from the date of original retail purchase. Any defects must be reported to the selling dealer within thirty (30) days from the date of original retail purchase. This limited warranty excludes any type of freight / concealed damage.

THREE-YEAR PARTS & LABOR WARRANTY \*For units purchased after Feb 1, 2013

TRUE ^® warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship under normal and proper use and maintenance as specified by TRUE and upon proper installation and start-up in accordance with the instruction packet supplied with each TRUE unit. TRUE's obligation under this warranty is limited to a period of three (3) years from the date of original installation or thirty nine (39) months after shipment date from TRUE, whichever occurs first. Contact the factory regarding warranty for installations in a commercial/light commercial application.

SIX-YEAR SEALED SYSTEM WARRANTY – PARTS & LABOR \*For units purchased after Feb 1, 2013

TRUE warrants its hermetically sealed system: compressor, evaporator coil, condenser coil, drier, metering device and connecting tubing to be free from defects in both material and workmanship under normal and proper use and maintenance service for a period of six (6) years from the date of original installation but not to exceed six (6) years and three (3) months after shipment from the manufacturer, whichever occurs first.

SEVEN THROUGH TWELVE-YEAR SEALED SYSTEM WARRANTY – PARTS ONLY

*For units shipped from True after Feb 1, 2017 and REGISTERED via TRUE's Product Registration Page – TRUE warrants its hermetically sealed system: compressor, evaporator coil, condenser coil, drier, metering device and connecting tubing to be free from defects in both material and workmanship under normal and proper use and maintenance service period of Twelve (12) years from the date of original installation but not to exceed twelve (12) years and three (3) months after shipment from the manufacturer, whichever occurs first. Product must be registered with TRUE within 12 months of the unit's installation to qualify for this warranty. Factory seconds and clear Ice machines are excluded from this warranty.

DISPLAY PRODUCTS

True Residential Products on showroom display that are sold more than 3 years (36 months) from the invoice date to the dealer would carry a 1 year parts and labor warranty, along with an additional 4 year sealed system, parts only warranty.

ADA-COMPLIANT PRODUCTS

True Residential ADA-Compliant models have a separate warranty that is two years parts and labor with an additional three years parts only on the compressor. Full statement can be found under the ADA product Installation Guide.

TERMS APPLICABLE TO EACH WARRANTY

Any part covered under the above warranties that is determined by TRUE to have been defective within the time frame is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE.

WARRANTY CLAIMS

All claims for labor or parts must be made directly through TRUE. All claims should include: model number and serial number of cabinet, proof of purchase, and date of installation. In case of warranted compressor, the compressor model tag must be returned to TRUE along with the above listed information.

WHAT IS NOT COVERED BY THIS WARRANTY

TRUE's sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.

NO CONSEQUENTIAL DAMAGES

TRUE is not responsible for economic loss, profit loss; or special, indirect or consequential damages, including without limitation, losses or damages arising from food or product spoilage claims whether or not on account or refrigeration failure.

WARRANTY IS NOT TRANSFERABLE

This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. Any such assignment or transfer shall void the warranties herein made and shall void all warranties, express or implied, including any warranty or merchantability or fitness for a particular purpose.

IMPROPER USAGE

TRUE assumes no liability for parts or labor coverage for component failure or other damages resulting from improper usage or installation or failure to clean and/or maintain product as set forth in the warranty packet provided with the unit.

TRUE is not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.

IMPROPER ELECTRICAL CONNECTIONS

TRUE is not responsible for the repair or replacement of failed or damaged components resulting from electrical power failure, high or low voltage, use of extension cords, or improper grounding of the unit.

YOUR RIGHTS UNDER STATE LAW

This warranty gives you specific legal rights and you may have other rights that vary from state to state. Some states do not allow the exclusion or limitation of consequential damages or a limitation on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you.

ENVIRONMENTAL ATTRIBUTES

Any and all environmental attributes, including environmental offset credit rights, with respect to TRUE refrigeration units manufactured after September 1, 2015, shall remain the property of TRUE Manufacturing Co., Inc. and are not transferred.

OUTSIDE U.S./CANADA

This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United States or Canada.

SUBMIT WARRANTY CLAIMS TO: True Residential

2001 East Terra Lane

O'Fallon MO 63366

TrueResidentialWarranty@truemfg.com

BP_06.2021_166956

CONTACT US

TRUE-residential.com

636.240.2400 toll free 888.616.8783

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TEC_TM_009 | REV. || EN

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Product information

Brand : True

Model : TR-30BEV-L-SG-C

Category : Wine cellar