EKI-2428G-4CI-AE - Network switch Advantech - Free user manual and instructions

Product Type	Industrial Managed Gigabit Switch with 10G Uplinks
Model Number	EKI-2428G-4CI-AE
Port Configuration	24 x Gigabit Ethernet (10/100/1000 Mbps) + 4 x 10G SFP+ slots
Switching Capacity	128 Gbps
Forwarding Rate	95.2 Mpps
MAC Table Size	16K entries
VLAN Support	IEEE 802.1Q VLAN, up to 4094 VLAN groups
Quality of Service (QoS)	8 priority queues, 802.1p, DSCP
Management	Web, CLI, SNMP v1/v2c/v3, RMON
Security Features	802.1X, ACL, SSH, SSL, Port Security
Dimensions (W x D x H)	440 x 300 x 44 mm (1U Rackmount)
Weight	4.5 kg
Power Input	100-240 V AC, 50-60 Hz
Power Consumption	40W (typical)
Operating Temperature	-40°C to 75°C (Extreme Temperature)
Mounting	DIN-rail and Rackmount (kit included)
Cooling	Fanless design
Maintenance	Clean with dry cloth; do not use liquids or aerosols
Safety	Use only certified power supply; ensure proper grounding
Spare Parts & Repairability	Contact Advantech support for replacement parts; device is not user-serviceable

Frequently Asked Questions - EKI-2428G-4CI-AE Advantech

How to reset the switch to factory defaults?

Press and hold the Reset button on the front panel for 10 seconds while the switch is powered on. The device will reboot with factory settings.

Does the EKI-2428G-4CI-AE support PoE?

No, this model does not support Power over Ethernet (PoE). It provides standard Gigabit Ethernet ports without PoE capability.

How to configure VLANs on this switch?

Access the web interface (default IP: 192.168.1.1), go to VLAN settings, create 802.1Q VLANs, and assign ports accordingly. Refer to the user manual for detailed steps.

What is the default username and password?

Default username: admin, default password: admin. It is recommended to change the password upon first login.

Can I update the firmware? How?

Yes. Download the latest firmware from the Advantech website. In the web interface, go to Maintenance > Firmware Upgrade, upload the file, and confirm the upgrade.

What is the warranty period for this switch?

Advantech typically offers a 5-year limited warranty for industrial switches. Check your purchase terms for exact coverage.

Does the switch support SNMP?

Yes, it supports SNMP v1/v2c/v3 for network monitoring and management. You can configure community strings and traps via the web interface.

How to mount the switch on a DIN rail?

The switch comes with a DIN-rail bracket. Attach the bracket to the rear of the switch using the provided screws, then clip onto the DIN rail until it locks securely.

What cable types are recommended for the 10G SFP+ slots?

Use 10G SFP+ modules or direct-attach copper cables (DAC) with compatible transceivers. Ensure modules are Advantech-approved for best compatibility.

How can I troubleshoot connectivity issues?

Check physical connections, verify port LEDs are green (link/activity), ensure VLAN configuration matches, and test with a known working device. Use the ping command from the CLI or web interface.

USER MANUAL EKI-2428G-4CI-AE Advantech

Rackmount Ummanaged Redundant Industrial Switch

Overview

The EKI-2428G is an unmanaged switch with 24 Gigabit ports and 4 Gigabit SFP ports that can provide users with abundant ports to connect many devices. It is designed for rack-mount installation, and suitable for edge to core networks.

Packing List

Before installation, please make sure that you have received the following:

• 1 x EKI-2428G-4FA Rackmount Ummanaged Switch
• 1 x Startup manual If anything is missing or damaged, contact your distributor or sales representative immediately.

Specifications

General

• Compatibility: IEEE 802.3, 802.3u, 802.3x, 802.3ab, 802.3z
  • LAN: 10/100/1000 Base-TX
  • SFP: Up to 110 km (depends on SFP)
• Ethernet RJ-45 Distance: Up to 100 m
• Connectors: 24 x 10/100/1000Base-T/TX RJ-45 4 x SFP(mini-GBIC) port
  • Power Requirements: 100\~240V single AC power input
  • Power Consumption: 18 W
  • Dimensions (W x H x D): 442 x 44 x 211.1 mm
  • Enclosure: Metal shell with solid mounting kits
• Operating Temperature: 0 \~ 55°C (32 \~ 131°F)
  • Storage Temperature: -20 \~ 70°C (-4 \~ 158°F)
• Operating Humidity: 10 95% (non-condensing)
• Storage Humidity: 10 \~95% (non-condensing)
  • EMC: CE FCC Class A
• Warranty: 5years

User Manual

For more detailed information, please refer to the full manual which can be found on the Advantech's website.

Notes

For more information on this and other Advantech products, please visit our websites at:
http://www.advantech.com/products
For technical support and service:
http://www.advantech.com/support/
This startup manual is for EKI-2428G-4FA
Part No:	1st Edition
	Dec 2017

Overview

Warning: This is a Class A product. In domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Safety Instructions

1. Read these safety instructions carefully.
2. Keep this user manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use damp cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socke must be located near the equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall may cause damage.
7. The openings on the enclosure are fo air convection. Protect the equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything over the power cord.
10. All cautions and warning on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to avoid damage by transient over voltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service personnel:
    • The power cord or plug is damaged.
15. Liquid has penetrated into the equipment.
16. The equipment has been exposed to moisture.

17. The equipment does not work well, or you cannot get it to work according to the user manual.
    •The equipment has been dropped and damaged.
    • The equipment has obvious signs of breakage.

18. Do NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE TEMPERATURE MAY GO BELOW -20°C (-4°F) OR ABOVE 70°C (158°F) THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT SHOULD BE IN A CONTROLLED ENVIRONMENT.

Rack Mounting

1. Position one bracket to align with the holes on one side of the switch and secure it with the bracket screws. Then attach the remaining bracket to the other side of the Switch.

3D rendering of a rectangular electronic device with mounting brackets and connectors (no visible text or symbols)

1. After attaching the mounting brackets, position the EKI-2428G-4FA Ummanaged Switch in the rack by lining up the holes in the brackets with the appropriate holes on the rack. Secure the Switch to the rack by a screw driver with the rack-mounting screws.

3D rendering of a server rack with vertical metal racks and mounting brackets (no text or symbols visible)