USER MANUAL 27REDPH ORION
LCD Display Monitors
Three-Year Limited
Warranty
Orion Images Corporation ("OIC") warrants to the first purchaser that its LCD Display monitors are free from defects in materials and workmanship under normal use. The warranty is three years beginning on the date of invoice, as further described in the following text.
During the first 30 days of the warranty period, OIC will exchange the product without charge to the purchaser. After 30 days, OIC will offer the repair of devices only up to the conclusion of the three-year warranty period. OIC may, at OIC's sole option, use rebuilt, recondition, new parts or components when repairing any device.
To request warranty service, you must call OIC's Customer Service at (714) 766-6300, ext. 121 within the warranty period. If warranty service is required, OIC will issue a Return Material Authorization Number. You must ship the products back to OIC in their original or equivalent packaging, prepay shipping charges and insure the shipment or accept the risk of loss of damage during shipment. OIC will ship the repaired or replacement products to you freight prepaid if you use an address in the continental U.S. or Canada, where applicable. All other locations will require shipping costs to be covered by the purchaser.
This warranty does not cover:
- Damage due to shipping and external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by OIC, usage not in accordance with product instructions, failure to perform required prevent maintenance, problems caused by use of parts and components not supplied by OIC, act of God, tampering or normal wear and tear;
- Products on which the serial number has been altered, defaced, or removed;
- Products purchased outside the United States and Canada;
- Products whose back covers have been opened, replaced, modified, or show signs of tampering both physically or electrically.
OIC MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED IN THIS WARRANTY STATEMENT. OIC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
OIC'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VERY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
OIC DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE.
SOME STATES (OR JURISDICTION) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PROCESSDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to OIC's limited three-year warranty only. For provisions of any service contract covering your systems, refer to the separate service contract that you will receive.
| 1 SAFETY INSTRUCTION 4 | |
| 2 FCC RF INTERFERENCE STATEMENT 8 | |
| 3 INSTALLATION 9 | |
| 4 OSD MENU SETTING 16 | |
| 5 FEATURE 22 | |
| 6 VGA / HDMI / DP / HAD / AV Mode Table 24 | |
| 7 TROUBLESHOOTING 25 | |
1. SAFETY INSTRUCTION
\- Follow this safety instruction to use the monitor properly and prevent the damage.
\* This safety instruction has "Warning" & "Caution" as below

Warning - If the user does not follow this instruction,
it may cause the serious damage to the user.

Caution - If the user does not follow this instruction, it may cause the slight
damage to the user or cause some damages to the monitor.
\- Keep this user's guide book for later use.

Warning
Never remove the back cover and touch the inside of the monitor.
If you need a service, please contact the service center.

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Keep away the monitor from the direct sunlight and a heating appliance.

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Never put objects of any kind into this product as they may result in a risk of fire or electric shock.

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Connect the power cord to the wall outlet tightly. If the power cord or plug are defective and the wall outlet is not tight, please do not use them.

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Warning
Do not install this monitor on the outside and near water. It may cause damage to the product, electric shock and fire.

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For cleaning do not use liquid cleaners. Never touch the power plug with wet-hands.

When lightning and thundering, unplug the monitor from the wall outlet and never touch it.

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Unplug this product from the wall outlet, when it does not operate for a long time.

When smoking and noising from the monitor, unplug the product from the wall outlet and contact a service center.

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Cartoon illustration of a smiling computer monitor with a waving hand and a question mark, symbolizing confusion or inquiry (no text present)

WARNING: How to fix
Do not open this product as it contains high voltage inside.
It may create an electric shock.
If the user disassembles and remove the back cover, it does not make sure to make up for the damage and do a service and exchange the monitor.
!
Cautions
Install this monitor some distance from the wall and do not install unless proper ventilation is provided.

Place this product on a stable place. If not, it may fall, causing serious damages to the monitor and people.

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The openings must not be blocked by curtain, rug or other similar surface.

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When carrying this monitor, be careful not to damage the panel and drop it It may cause some trouble.

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Before carrying the monitor, turn it off and unplug the signal cables and the power cord from the wall outlet.

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Cartoon illustration of a smiling computer monitor with a smile, pointing at a plug and a wall socket (no text or symbols)
Take the power plug out from the wall outlet.
Do not pull the cable. It may snap the inner-wires and cause overheating and fire.

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Cautions
Install this monitor about 50cm far from the eyes and an angle of 0\~15 degrees below eyes. Too close installation may cause having weak sight.

Do not press the LCD panel with hands or the sharpened material hardly.

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For cleaning, unplug the monitor from the wall outlet. Do net use the liquid cloth. Use the soft cloth.

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Simple line drawing of a computer monitor with a smiling face, next to two geometric shapes: a cross and a square (no text or symbols)
Do not use the chemical liquid for cleaning. It may cause fading and breakage.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR WATER.
Instructions for Disposal of Electrical and Electronic Equipment in Private Households

Disposal of used Electrical and Electronic Equipment
(Applicable in the European Union and other European countries with garbage separate disposal and collection methods)
This symbol on the product, or in the related documents in the package, indicates that this product shall not be treated as normal household waste. Instead, it should be taken to a proper applicable collection point or depot for the recycling of electrical and electronic equipment.
By ensuring this product is disposed of correctly, you will help prevent possible negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources.
For more detailed information about recycling of this product, please contact your local city authority, your household waste disposal service or the place where you purchased the product.
2. FCC RF INTERFERENCE STATEMENT
NOTE
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio, TV technician for help.
- Only shielded interface cable should be used.
Finally, any changes or modifications to the equipment by the user not expressly approved by the grantee or manufacturer could void the users authority to operate such equipment.
DOC COMPLIANCE NOTICE
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulation of Canadian Department of communications.
3. INSTALLATION
PARTS

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LCD Monitor

User Manual

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Line drawing of a cable with a terminal connector (no text or symbols)
Power Cable

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Adapter(21\~32")

Remote Controller

Battery

DP Cable
\*Please use only the DisplayPort cable provided with Monitor.
This monitor is not compatible with other DisplayPort cables.
\*\*Depending on the product model type, there may be variations in appearance
HOW TO INSTALL

SHORT KEY FUNCTION
| OSD Key Function | |
| MENU Activate the menu function / Exit from the menu |
| SOURCE / ▼ Input source menu / Source selection(move down from OSD menu) |
| AUTO / ▲ Auto-fit screen with PC-RGB input / move up from OSD menu |
| ◀(VOL) Decrease | the level of volume and move the previous menu |
| (VOL)▶ Increase | the level of volume and select the OSD menu |
| ∅/l | Power On / Off |
| LED | Red : Power Off stateGreen : Power On and available input signal stateOrange : When DPMS "ON" state, no input signal |
| ▲+◀ | Press "▲ , ◀" Key 10 seconds simultaneously to lock / unlock OSD Key |
2) CONNECTION
\- 22, 24REDPH

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Front panel of a computer ports and memory unit (no text or symbols visible)
① ② ③ ④ ⑤ ⑥ ⑦
| 1 | DP DP signal input | |
| 2 | HDA HD analog signal input / output |
| 3 | HDMI HDMI signal input |
| 4 | VGA VGA(PC RGB) signal input |
| 5 | AUDIO(PC) Stereo audio input for VGA |
| 6 | For FW Update |
| 7 | DC 12V DC adapter input |
2) CONNECTION
- 27REDPH

| 1 | DP DP signal input | |
| 2 | HDA HD analog signal input / output |
| 3 | CVBS CVBS signal input / output |
| 4 | HDMI HDMI signal input |
| 5 | VGA VGA(PC RGB) signal input |
| 6 | AUDIO(PC) Stereo audio input for VGA |
| 7 | For FW Update |
| 8 | DC 12V DC adapter input |
2) CONNECTION
- 32REDPH

| 1 | DP DP signal input | |
| 2 | HDA HD analog signal input / output |
| 3 | CVBS CVBS signal input / output |
| 4 | HDMI HDMI signal input |
| 5 | VGA VGA(PC RGB) signal input |
| 6 | AUDIO(PC) Stereo audio input for VGA |
| 7 | For FW Update |
| 8 | DC 12V DC adapter input |
2) CONNECTION
\- 43REDPH

| 1 | DP DP signal input | |
| 2 | CVBS CVBS signal input / output |
| 3 | HDA HD analog signal input / output |
| 4 | HDMI HDMI signal input |
| 5 | VGA VGA(PC RGB) signal input |
| 6 | AUDIO(PC) Stereo audio input for VGA |
| 7 | For FW Update |
| 8 | AC POWER AC100~240V input |
2) CONNECTION
\- 55REDPH

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Close-up of a computer ports and connectors (no text or symbols visible)
① ② ③ ④ ⑤ ⑥ ⑦
| 1 | DP DP signal input | |
| 2 | HDA HD analog signal input / output |
| 3 | HDMI HDMI signal input |
| 4 | VGA VGA(PC RGB) signal input |
| 5 | AUDIO(PC) Stereo audio input for VGA |
| 6 | For FW Update |
| 7 | AC POWER AC100~240V input |
3) REMOTE CONTROLLER

| MODE SELECT MENU |
| HDMI Select HDMI mode |
| DP Select DP mode |
| VGA (RGB) Select VGA mode |
| S.SET Select Input source |
| OSD CONTROL MENU |
| POWER Turn ON | / OFF the monitor |
| MUTE Turn ON / | OFF the sound |
| AUTO Auto adjust | position of the screen (in VGA mode) |
| COLOR TEMPERATURE | Select color temperature of the screen |
| SCAN MODE Select the scan mode of the screen |
| VOL- / VOL+ Increase / Decrease the volume level |
| MENU / EXIT Activate and exit the OSD menu |
| KEY LOCK Locking the button (Prevent operation) |
When user presses the menu key, the first "PICTURE" menu is displayed. Select by "◀" key then two types of menu functions are shown as below.
- PICTURE : Menu related to PICTURE Function
- OPTION : Other OSD Menu Status Control and Firmware Update
If press "▲, ▼" key, then select sub title in functions.

The PICTURE Menu can be selected from the following 6 modes by pressing the ▲ or ▼ key.
| Picture Mode Adjust setting of the picture |
| Color Temperature Change color according to the color temperature |
| Aspect Ratio Change the aspect ratio |
| Noise Reduction Adjust noise attenuation of input signal |
| Screen Adjust the PC-RGB input signal to fit the screen |
| Pixel shift Select auto pixel shift |
1) Picture Mode
Picture Mode can select 4 modes as Mild, Dynamic, Standard and User as shown in the figure below. Press the "◀, ▶" key to change the mode.

Three of the four modes except for User mode are shipped with fixed values at the time of shipment from the factory.
User mode can be set with “◀, ▶” keys by selecting each item below with “▲, ▼” key only in the User mode.
| Contrast Adjust difference in the color and brightness |
| Brightness Adjust the dark and light |
| Color Adjust for desired color intensity |
| Sharpness Adjust for best clarity of outline detail |
| Tint Adjust for natural flesh tones |
2) Color Temperature
Color Temperature can select 4 modes as Cool, Medium, Warm and User as shown in the figure below.

Three modes except User mode are factory shipped with factory default values, and each color item (RED, GREEN, BLUE) is selected with the "▲, ▼" keys in the User mode only. User settings are available.
3) Aspect Ratio
Aspect Ratio allows user to select the each aspect ratio as shown in the figure below.
(However, activated list is according to the input port and the input resolution.)

4) Noise Reduction
Noise Reduction can select 5 modes as Off, Low, Middle, High, Default as shown in the figure below.

5) Screen
Screen enables to set the active area of the display when using PC-RGB input port.

Auto Adjust is an item to be set automatically, and the input signal should be operated in the signal state where the Outline has a lot of white color.
6) Pixel shift
Select auto pixel shift (On, Off)

The Option Menu can be selected from the following 7 modes by pressing the ▲ or ▼ key.
| OSD Language Selectable OSD Menu Language |
| OSD Duration Setting Duration time of OSD Menu |
| Restore Factory Default |
| Software Update(USB) |
| Key Lock Locking the button(prevent operation) |
| DPMS | When input signal is the no signal, DPMS "on" change the power saving mode. |
| Cycle setup | Select auto input source |
1) OSD Language
As shown in the figure below, OSD Language can be selected by "▲, ▼" key.

2) OsdDuration
OSD menu Duration can select 4 modes as 5, 10, 15Sec and Off by pressing the "▶ SELECT" key.
3) Restore Factory Default
Restore factory default can be selected by pressing the "▶ SELECT" key. Select Yes or No by the "◀, ▶" key.

4) Software Update(USB)
Software update default can be selected by pressing the "Menu" key. Select Yes or No by the "◀, ▶" key.


5) Key Lock
Key lock default can be selected by pressing the "▶ SELECT" key.


6) DPMS
The function can be activated(ON) or deactivated(OFF) with the button ▶.
7) Cycle setup
Select auto input source with the button ▶.
mode ON/OFF, input source ON/OFF
Input Source can be selected from the following four input modes by using the ▲ and ▼ keys when the window as shown below is displayed by pressing the "SOURCE / ▼" key in the Main window.
(Input Source can be selected by ▲ and ▼ key when window shown as below. To be in this menu, pressing the "ENTER" / ▶ key in the Main window.)

AUDIO VOLUME
Audio Volume can be increased or decreased by pressing "VOL- / ◀", "VOL + / ▶" Key.

20
5. FEATURE
| 22 Inches 24 Inches | 27 Inches | |
| Display | Screen Size | 21.5 inches 23.8 inches | 27.0 inches | |
| Resolution | 1920*1080 1920*1080 | 1920*1080 | |
| Pixel Pitch | 0.248*0.248 mm 0.275*0.275 mm | 0.311*0.311 mm | |
| Brightness | 250 cd/m2 250 cd/m2 | 300 cd/m2 | |
| Contrast Ratio | 1000:1 1000:1 1000:1 | | |
| Aspect Ratio | 16:9 16:9 16:9 | | |
| Viewing Angle (H/V) | 178/178 degrees 178/178 degrees 178/178 degrees | | |
| Display Color | 16.7 million 16.7 million 16.7 million | | |
| Response Time | 14 ms 14 ms 8 ms | | |
| Video System | NTSC/PAL NTSC/PAL NTSC/PAL | | |
| Panel Life Time (hours) | 30,000 hours | 30,000 hours | 30,000 hours |
| Interface | VGA In (15Pin D-Sub) | 1 | 1 | 1 |
| PC Stereo In | 1 | 1 | 1 |
| HDMI In | 1 | 1 | 1 |
| DP In | 1 | 1 | 1 |
| HD Analog In/Out | 1/1 | 1/1 | 1/1 |
| CVBS In/Out | 1/1 | 1/1 | 1/1 |
| Special Features | Built in Speakers | Y (1W*2) | Y (1W*2) | Y (1W*2) |
| Remote Control | Y | Y | Y |
| Filter Type | 3D Comb filter | 3D Comb filter | 3D Comb filter |
| Deinterlacing | Y | Y | Y |
| Trigger Source Switching | Y | Y | Y |
| Noise reduction | Y | Y | Y |
| Auto source sequencing | Y | Y | Y |
| Multilingual Language | Eng, Spa, Fre, Ger, Ita | Eng, Spa, Fre, Ger, Ita | Eng, Spa, Fre, Ger, Ita |
| Dimension | Outline Dimension (with Stand) | 518 x 333.8 x 82mm(20.39" x 13.14" x 3.23") | 562 x 353 x 78mm(22.1" x 13.9" x 3.07") | 610 x 414 x 160mm(24.0" x 16.3" x 6.3") |
| Cabinet | Cabinet Material | Electro-Galvanized Steel | Electro-Galvanized Steel | Electro-Galvanized Steel |
| Power | Electrical Ratings | AC 100~240V | DC 12V | DC 12V |
| Circumstance | Operating Temperature | 0~40 Celsius | 0~40 Celsius | 0~40 Celsius |
| Storage Temperature | -20~60 Celsius | -20~60 Celsius | -20~60 Celsius |
| Mounts | VESA Mount Size | 100x100 mm | 100x100 mm | 100x100 mm200x100 mm |
| Options | Ceiling Mount | CMK-01 | CMK-01 | CMK-01 |
| Wall Mount | WB-5, 10, 30, 31 | WB-5, 10, 30, 31 | WB-31, 2642 |
| Rack Mount | RMK-08 | RMK-08 | - |
\* VESA SCREW
22", 24", 27": M4 X 7 / 32", 43": M6 X 12 / 55": M8 X 15
5. FEATURE
| 32 Inches 43 Inches 55 Inches | | |
| Display | Screen Size | 31.5 inches 42.51 inches 54.64 inches | | |
| Resolution | 1920*1080 1920*1080 1920*1080 | | |
| Pixel Pitch | 0.364*0.364 mm 0.4902*0.4902 mm 0.630*0.630 mm | | |
| Brightness | 400 cd/m2 450 cd/m2 500 cd/m2 | | |
| Contrast Ratio | 4000:1 1100:1 1200:1 | | |
| Aspect Ratio | 16:9 16:9 16:9 | | |
| Viewing Angle (H/V) | 178/178 degrees 178/178 degrees 178/178 degrees | | |
| Display Color | 16.7 million 16.7 million 16.7 million | | |
| Response Time | 8 ms 12 ms | 12 ms | |
| Video System | NTSC/PAL | NTSC/PAL | NTSC/PAL |
| Panel Life Time (hours) | 30,000 hours | 50,000 hours | 60,000 hours |
| Interface | VGA In (15Pin D-Sub) | 1 | 1 | 1 |
| PC Stereo In | 1 | 1 | 1 |
| HDMI In | 1 | 1 | 1 |
| DP In | 1 | 1 | 1 |
| HD Analog In/Out | 1/1 | 1/1 | 1/1 |
| CVBS In/Out | 1/1 | 1/1 | 1/1 |
| Special Features | Built in Speakers | Y (1W*2) | Y (1W*2) | Y (1W*2) |
| Remote Control | Y | Y | Y |
| Filter Type | 3D Comb filter | 3D Comb filter | 3D Comb filter |
| Deinterlacing | Y | Y | Y |
| Trigger Source Switching | Y | Y | Y |
| Noise reduction | Y | Y | Y |
| Auto source sequencing | Y | Y | Y |
| Multilingual Language | Eng, Spa, Fre, Ger, Ita | Eng, Spa, Fre, Ger, Ita | Eng, Spa, Fre, Ger, Ita |
| Dimension | Outline Dimension (with Stand) | 724 x 472.3 x 160mm (28.8" x 19.14" x 6.3") | 969.4 x 625.4 x 240mm (38.17" x 24.62" x 9.45") | 1253.0 x 777.0 x 240mm (49.33" x 30.59" x 9.45") |
| Cabinet | Cabinet Material | Electro-Galvanized Steel | Electro-Galvanized Steel | Electro-Galvanized Steel |
| Power | Electrical Ratings | DC 12V AC 100~240V AC 100~240V |
| Circumstance | Operating Temperature | 0~40 Celsius | 0~40 Celsius | 0~40 Celsius |
| Storage Temperature | -20~60 Celsius | -20~60 Celsius | -20~60 Celsius |
| Mounts | VESA Mount Size | 200x200 mm | 400x300 mm | 400x300 mm |
| Options | Ceiling Mount | CMK-01 with FMA-01 | CMH-01 | CMH-01 |
| Wall Mount | WB-2642 | WB-2642 | WB-2642 |
| Rack Mount | - | - | - |
\* VESA SCREW
22", 24", 27": M4 X 7 / 32", 43": M6 X 12 / 55": M8 X 15
6. VGA / HDMI / DP / HDA Mode Table
| MODE RESOLUTION VERTICAL FREQUENCY (Hz) |
| VGA Mode | VGA 640 x 480 60 / 72 / 75 | |
| SVGA 800 x 600 56 / 60 / 72 / 75 | |
| XGA 1024 x 768 60 / 70 / 75 | |
| SXGA 1280 x 1024 60 / 75 | |
| FHD 1920 x 1080 60 | |
| HDMI Mode | VGA 640 x 480 60 / 72 / 75 | |
| SVGA 800 x 600 56 / 60 / 72 / 75 | |
| XGA 1024 x 768 60 / 70 / 75 | |
| SXGA 1280 x1024 60 / 75 | |
| HDTV 720p 1280 x 720 | 50 / 60 |
| HDTV 1080i | 1920 x 1080 50 / 60 |
| HDTV 1080p | 1920 x 1080 50 / 60 |
| DP Mode | VGA 640 x 480 60 / 72 / 75 | |
| SVGA 800 x 600 56 / 60 / 72 / 75 | |
| XGA 1024 x 768 60 / 70 / 75 | |
| SXGA 1280 x | 1024 60 / 75 | |
| HDTV 720p 1280 x 720 | 50 / 60 |
| HDTV 1080p | 1920 x 1080 50 / 60 |
| CVBS | NTSC/PAL | 486i/576i | 50/60 |
| HD Analog Mode | CVI | 1280 x 720 | 25 / 30 |
| 1920 x 1080 25 / 30 |
| TVI | 1280 x 720 | 25 / 30 |
| 1920 x 1080 25 / 30 |
| AHD | 1280 x 720 | 25 / 30 |
| 1920 x 1080 25 / 30 |
Note : Not all resolutions generated by your video source are available on the monitor.
7. TROUBLESHOOTING
\* When the following troubles are occurred, follow the trouble shooting. Before contacting service center.
| Troubleshooting Troubleshooting Tip |
| The screen doesn't show up | 1. Make sure if the power supply is connected property2. Turn on the power.3. Select the input signal right for the connected port. |
| The screen is too light or to dark | Control the BRIGHTNESS |
| The screen size is not fit for the PC signal | Press the AUTO key among keys in the front.(It is used only in the PC signal) |
| The screen color shows strange in the PC signal | In the FUNCTION menu of OSD menu, perform the AUTOADJUST. |
| The key pad does not work | Press ▲ and ◀ button on the key pad for 10 seconds. |