FHT2311 - Uncategorized ZKTeco - Free user manual and instructions

Product Type	Fingerprint Time Attendance Terminal
Brand	ZKTeco
Model	FHT2311
Dimensions (W x H x D)	180 mm x 130 mm x 45 mm
Weight	0.5 kg
Power Supply	DC 12V, 1.5A
Display	2.8-inch TFT color screen
Fingerprint Capacity	Up to 3,000 templates
Card Capacity	Up to 10,000 cards (optional)
Transaction Storage	Up to 100,000 logs
Identification Mode	Fingerprint, PIN, RFID card (optional)
Fingerprint Sensor	Optical or capacitive (varies by version)
Communication	TCP/IP, USB host, RS232/485
Voice Guidance	Yes, multilingual
Access Control Interface	Electric lock, door sensor, exit button
Operating Temperature	0°C to 45°C
Operating Humidity	20% to 80% RH
Software Compatibility	ZKTeco ZKBioTime or third-party
Maintenance	Clean sensor with soft dry cloth; avoid liquids
Security Features	Anti-passback, tamper switch, alarm output

Frequently Asked Questions - FHT2311 ZKTeco

How do I reset the FHT2311 to factory settings?

Press and hold the reset button (small hole on the back) for 5 seconds using a paperclip. This will restore default settings and clear all user data.

Can the FHT2311 be used outdoors?

No, it is designed for indoor use only. Avoid exposure to direct sunlight, rain, or extreme temperatures to prevent damage.

How do I add new users to the device?

Go to Menu > User Management > Add User. Follow the on-screen prompts to enroll a fingerprint, set a PIN, or assign an optional RFID card.

Why is the fingerprint not recognized?

Ensure your finger is clean and dry. Place it flat on the sensor center. If recognition fails repeatedly, re-enroll the finger using a different angle or enroll multiple fingers.

How do I connect the device to my computer?

Use a USB cable (Type-A to Mini-B) or connect via TCP/IP. Install the ZKBioTime software and configure the network settings on the device under System > Communication.

What power adapter is recommended?

Use the original DC 12V 1.5A adapter supplied by ZKTeco. Using an incorrect adapter may damage the device.

How do I clean the fingerprint sensor?

Gently wipe the sensor with a soft, lint-free cloth. Do not use any liquids or abrasive cleaners. For stubborn dirt, slightly dampen the cloth with water.

Can I use the FHT2311 as a standalone door access controller?

Yes, it has built-in access control terminals (relay, door sensor, exit button). Connect to an electric lock and configure access rules in the menu.

What is the maximum number of users?

The device supports up to 3,000 fingerprint templates and 10,000 card holders (if card module installed). For PIN users, it shares the same storage.

How do I update the firmware?

Download the latest firmware from the ZKTeco website. Copy it to a FAT32-formatted USB drive, insert into the device, and select System > Firmware Update.

USER MANUAL FHT2311 ZKTeco

Full Height Turnstile User Manual

Applicable Models: FHT 2300 / 2400

Version: 1.2

Date: Mar. 2019

Contents

Chapter 1 Product Introduction ....1

1.1 Model number and access control....1
1.2 Structures and dimensions....1
1.3 Mechanical system of FHT2300&FHT2400 series....2
1.4 Electronic control system....2
1.5 The working principle of full height turnstiles....3
1.6 Product related parameters....3

Chapter 2 The Installation of the Device....4

2.1 Installation notes....4
2.2 Installation position of the full height turnstile....4
2.3 Installation and fixation of cables 4

Chapter 3 Product Maintenance....8

3.1 Mainframe-box maintenance ....8
3.2 Movement maintenance ....8
3.3 Power maintenance....8

Chapter 1 Product Introduction

1.1 Model number and access control

AccessModel	No	C3-200 with two KR101E reader	InBio260 with two FR1200/ID reader
FHT2300	√
FHT2311		√
FHT2322			√
FHT2400	√
FHT2411		√
FHT2422			√

1.2 Structures and dimensions

FHT2000 series has stainless steel casing, which provides corrosion resistance and durability.

FHT2300's appearance and dimensions are as shown in Figure 1-2A:

Figure 1-2A

FHT2400's appearance and dimensions are as shown in Figure 1-2B:

Figure 1-2B

1.3 Mechanical system of FHT2300&FHT2400 series

The mechanical system of the full height turnstiles includes a mainframe box and a frame.

The direction indicator, core, control panel, access controller and lock are installed in the mainframe box. The core component mainly consists of two solenoids, a spring and a transmission mechanism. The frame supports the entire mainframe box.

1.4 Electronic control system

The electronic control system of the full height turnstile is composed of reader, control panel, access controller, direction indicator, horn, and transformer.

Reader: The reader reads the data from the card and sends it to the controller.

Control panel: The control panel is the system's control center that receives signals from the controller. After the signals have been processed by the control panel, the control panel will deliver commands to the indicator.

Direction indicator: This indicator displays the current status of the sign at the channel, and directs the pedestrian to pass the channel.

1.5 The working principle of full height turnstiles

1.5.1 After the power is turned on, the system will perform self-check. If no fault is detected, the device will operate as usual. If a fault is detected, the system will display the related messages on the LCD screen. This can be useful for error checking and troubleshooting.
1.5.2 When the reader detects a valid signal, the buzzer will give pedestrians a voice prompts to remind pedestrians have been successful credit card. And then, the reader sends signals to the access controller to request permission to pass through the passage. After the access controller send the signals to the control panel, the control panel will send out a pass.
1.5.3 After receiving the signal from the access controller, the control panel sends signals to the direction indicator and solenoid. Then the direction arrow will turn green. Also the solenoid will lose that the pedestrian can push the rod to pass the passage.

1.6 Product related parameters

Dimensions(mm)	FHT2000: L = 1400, W = 1310, H = 2200FHT2400: L = 1400, W = 1370, H = 2200
Communication Interface	RS232	Input voltage	AC 100 - 120V/200 - 240V,50 - 60Hz
Input control signal	Switching signal	Output voltage	DC 24V
Working environment	Indoor/Outdoor	Relative humidity	25% - 75%
Temperature	-28°C~ 60°C	Pass speed	RFID: Maximum 30/minuteFingerprint:Maximum25/minuteFace: Maximum 15/minuteVein: Maximum 15/minute

Chapter 2 The Installation of the Device

2.1 Installation notes

2.1.1 It is recommended that the full height turnstile should be installed on a cement platform with 50mm to 100mm in height.
2.1.2 It is recommended that the full height turnstile should not be used in corrosive environments.
2.1.3 Make sure the earth wire of the system is connected reliably reliably to prevent any personal injuries or other accidents.
2.1.4 After completion of the installation, check the connection condition of earth wire, connector assembly for connecting line and all moving parts with the device. Make sure the connection is firm in order to prevent failure caused by long time operation. If any screw or part is not tightened, please tighten.

2.2 Installation position of the full height turnstile

The installation position are subject to the size of the full height turnstile, as shown in Figure 2-2A.

Figure2-2A

2.3 Installation and fixation of cables

The following diagram shows the interface of the concealed cable. The input voltage for

this full height turnstile is AC100-120V/200-240V. The PVC conduits are buried 100mm below the ground, with the height of the exposed part not not less than 100mm. To prevent water leakage to the conduit, the conduit mouth needs to be bent back.

FHT2300&FHT2400 series installation holes are as shown in Figure 2-3A and Figure 2-3B.

Figure2-3A

Figure2-3B

Put the installation diagram on the floor. Using percussion to drill holes for M12 screws on the corresponding position. Then install the screws to the corresponding positions. Next, place the frame on top of the screw and fix it. After that, the mainframe-box is fixed on the frame. Finally install the whole rotating part in the middle of the frame as shown in Figure 2-3C.

Figure2-3C

After fixing the device, open the mainframe-box to connect power wire and reader. Pull out the reader and power cord from both sides of the column and connect to the corresponding interface. Wiring diagram is as shown in Figure 2-3D

Figure 2-3D

Chapter 3 Product Maintenance

3.1 Mainframe-box maintenance

The mainframe-box is made of 304 stainless steels. So after a long period of operation, its surface may have some stains. It can use gauze to clean the mainframe-box. In order to protect the lines of surface, please wipe along the lines direction. It's best to polish and wax.

3.2 Movement maintenance

Cut off power supply before maintenance. Open the barriers and clean the dust on surface, add lubricating oil to the transmission mechanism. Check and tighten others connection parts.

3.3 Power maintenance

Cut off power supply before maintenance. Check whether the plug is loose, if loose, it needed to tightly it. Please do not replace the connection position at random. Check whether the external power supply is exposed and wrap it. Check whether there is any leakage, found to be timely processing. Check the technical parameters at the interface are regular and replace the old electronic components in time.

(Attention: Above full height turnstile maintenance must be maintained by professional personnel. Especially the movement and the electric control part, first cut off the power supply, ensure the operation safety.)