Extron USB Extender Plus T - Switch

USB Extender Plus T - Switch Extron - Free user manual and instructions

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📄 12 pages English EN Download 💬 AI Question 10 questions ⚙️ Specs
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Type de produitUSB Extender Switch
ModèleUSB Extender Plus T
MarqueExtron
Dimensions (approx.)2.5 x 1.5 x 0.75 inches
Poids (approx.)0.2 lbs
Alimentation5V DC via USB host port
ConnecteursUSB Type-B (host), USB Type-A (device), RJ45 (extension)
Distance de transmission max100 m (328 ft) via CATx cable
Vitesse USBUSB 2.0 (High Speed)
Compatibilité OSWindows, macOS, Linux
Fonctionnalités principalesExtension USB longue distance, transmission de signaux de périphériques
Entretien et nettoyageEssuyer avec un chiffon doux et sec; éviter l'humidité
SécuritéNe pas exposer aux liquides; débrancher avant entretien
Pièces détachéesNon disponibles; appareil non réparable par l'utilisateur
Informations généralesConçu pour une utilisation en intérieur; température de fonctionnement 0-40°C

Frequently Asked Questions - USB Extender Plus T Extron

What is the maximum distance the USB Extender Plus T can transmit?
The USB Extender Plus T can extend USB signals up to 100 meters (328 feet) using standard CATx cable.
Is this device compatible with USB 3.0?
No, the Extron USB Extender Plus T supports USB 2.0 High Speed (480 Mbps). It is not compatible with USB 3.0.
Does it require external power?
The transmitter unit is bus-powered from the host USB port (5V DC). The receiver may need a power adapter for longer distances, but typically it is also powered via the USB connection.
What type of cable is needed?
Use a CAT5e or CAT6 solid-core UTP cable with RJ45 connectors. Shielded cable is not required but may improve performance in noisy environments.
Can I connect multiple devices through one extender?
The USB Extender Plus T is a single-port extender intended for one USB device at a time. For multiple devices, use a USB hub connected to the receiver.
Does it work with all operating systems?
Yes, the extender is OS-independent and works with Windows, macOS, and Linux as it appears as a standard USB host controller.
How do I clean and maintain the device?
Clean with a soft, dry cloth. Avoid using liquids or sprays. Keep away from moisture and extreme temperatures.
What does the 'T' in the model name signify?
The 'T' stands for transmitter. The USB Extender Plus T is the transmitter unit; the receiver is typically sold as a separate model (e.g., USB Extender Plus R).
Can I extend both USB and other signals?
This device only extends USB signals. For video or audio extension, you would need a dedicated extender (e.g., HDMI extender).
Is the device hot-pluggable?
Yes, the USB Extender Plus T supports hot-plugging. You can connect and disconnect devices without powering down the host.

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Download the instructions for your Switch in PDF format for free! Find your manual USB Extender Plus T - Extron and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. USB Extender Plus T by Extron.

USER MANUAL USB Extender Plus T Extron

Go to www.extron.com for the complete user guide, installation instructions, and specifications before connecting the product to the power source.

Extron USB Extender Plus T - 1

The Extron® USB Plus Matrix Controller is a pre-configured controller that can easily be setup and deployed to control Extron USB Extender Plus products in a USB Matrix switching application within a gigabit Ethernet network. Quick and easy setup of the USB Plus Matrix Controller, USB Extender Plus transmitters and receivers is done using Extron Product Configuration Software (PCS). An Extron Control System or any third party control can interface with the USB Plus Matrix Controller via Ethernet or RS-232 to perform USB switching.

The main components in a USB Extender Plus Matrix system:

  • USB Plus Matrix Controller — The controller is pre-configured to control the USB Extender Plus transmitters and receivers in a USB Matrix switching application. The default Telnet port is 22123 (see the USB Plus Matrix Controller Help File for full details).
  • USB Extender Plus (transmitters and receivers) — At least 1 transmitter and 1 receiver are required, and up to 64 extenders total may be included. Each extender must be assigned a unique IP address (DHCP cannot be used to assign these addresses), and these addresses are uploaded to the USB Plus Matrix Controller. All twisted pair models are supported: rack mountable models (standard and HID-only), AAP™ models, and decorator-style models (see the USB Extender Plus Series User Guide, available on www.extron.com, for more information about these models).
  • Product Configuration Software (PCS) — This free software is loaded on the computer and is used to configure the USB Extender Plus transmitters and receivers. It is also used to create a configuration that is uploaded to the USB Matrix Controller (see the USB Plus Matrix Controller Help File for details on how to use PCS with the USB Matrix Controller).
  • Extron Toolbelt — This free software is used to configure the IP settings of the USB Matrix Controller (see the Toolbelt Help File at www.extron.com for details on how to use Toolbelt).

Installation

ATTENTION:

- Do not perform a Mode 5 reset (see USB Plus Matrix Controller Help File) to the USB Matrix Controller. Doing so will erase the factory loaded configuration used to control the USB Extender Plus transmitters and receivers.

The following diagram shows an example of a USB Plus Matrix Controller system setup:

Extron USB Extender Plus T - ATTENTION: - 1

flowchart
graph TD
    A["Extrn 1"] --> D["LAN"]
    B["Extrn 2"] --> D
    C["Extrn 3"] --> D
    E["Extrn 4"] --> D
    D --> F["Control"]
    G["Extrn 1"] --> H["USB Plus Matrix Controller"]
    I["Extrn 2"] --> H
    J["Extrn 3"] --> H
    K["Extrn 4"] --> H
    H --> L["SIS (Simple Instruction Set Commands)"]
    M["Control System"] --> H

Figure 1. Application Diagram of the USB Plus Matrix Controller System

USB Plus Matrix Control • Setup Guide (Continued)

General Setup for the USB Extender Matrix System

NOTE: The USB Extender Matrix System must be configured in an isolated network before deployment. This reduces failed configurations.

  1. Enable the Network Pairing feature on each USB Extender transmitter and receiver to be used in the USB Matrix system.
  2. Use Extron Toolbelt to configure the IP settings of the USB Matrix Controller (IP, Subnet, and Gateway addresses).
    NOTE: USB Extender Transmitters and Receivers must be on a static IP. Do not configure the extenders for DHCP mode.
  3. Use PCS software and the included 9-pin to 2.5 mm TRS serial cable to sequentially configure each of the IP settings of the USB Extenders via the Config port of the product and create a USB Matrix Configuration.
  4. Use PCS software to upload the configuration of the USB matrix setup to the USB Plus Matrix Controller.
  5. Set up an (Extron) control system to control the matrix switching by making input and output ties. Use an Extron IPL control driver, available at www.extron.com.

Setup Requirements

The following are required for the USB Plus Matrix system setup:

• Download Toolbelt and PCS from www.extron.com —
• The computer running Toolbelt and PCS to configure the USB Matrix must be on the same Subnet and Gateway.
• USB Extender Plus transmitters and receivers (applies to all extenders in the system) —
- Must have a unique IP address (see the USB Plus Matrix Controller Help File).

NOTE: USB Extender Transmitters and Receivers must be on a static IP. Do not configure the extenders for DHCP mode.

  • Must have over network pairing enabled (see the USB Extender Plus T/R User Guide).
  • Must be on the same subnet and gateway as the controller and all other USB extenders in the system.
  • Must have the same firmware as all other USB Extender Plus in the system.

• USB Plus Matrix Controller —

  • Must use Extron Toolbelt to configure the IP, subnet and gateway address.
  • Must be on the same subnet and gateway as the extenders.
  • Must have an admin password assigned.

NOTE: The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords convert to the default, which is extron.

- Control System —

  • An Extron or third party control system is required to interface and control the USB Matrix Controller to make and break ties between the USB Extender Plus transmitters and receivers.
    • USB Plus Matrix Controller driver is available at www.extron.com.

Hardware Setup

To connect the devices:

  1. Connect the USB Plus Matrix Controller to the network via the LAN (TCP) RJ-45 port (see figure 2, ②).

POWER 12V --- MAC: 00-05-A6-XX-XX 0.2A MAX S/NC: 000000 000000 + - COM USB PLUS MATRIX Tx Rx G RTS C TS LAN / PoE

Figure 2. USB Plus Matrix Controller Rear Panel

  1. Connect power to the USB Plus Matrix Controller (①) and to the first USB extender that you will be configuring.

CAUTION: The wires must be kept separate while the power supply is plugged in. Remove power before wiring.

NOTE: Figure 3 shows the transmitter models only. However, on each receiver the Config port is at the same location as on the equivalent transmitter model.

Extron PAIR CONFIG STATUS LINK HOST USB EXTENDER Plus T ①

USB Extender Plus T/R (Rack-mountable), Front Panel

LINK RETRINDER PLUGO T 1

USB Extender Plus T/R D (Decorator-Style Wallplate), Rear Panel

NUT LUT CONFIG PAIR POWER 12V === -A MAX ①

USB Extender Plus T/R AAP, Rear Panel
Figure 3. Config Port Locations on the Three USB Extender Plus Models

Software Setup

PCS and Toolbelt are available free of charge at www.extron.com. Use PCS software to configure the USB extenders and upload their IP addresses to the USB Plus Matrix Controller controller. Use Extron Toolbelt to configure the IP settings of the USB Matrix Controller (see the USB Plus Matrix Controller Help File for details).

Dowloading the software

To obtain PCS and Toolbelt from the Extron website:

  1. Go to www.extron.com. On the main page, mouse over the Download tab (see figure 4, ①).

Extron PRODUCTS TRAINING RESOURCES COMPANY 1 DOWNLOAD Find Software & Downloads > Downloads Control Systems Drivers DSP Templates Firmware HID Modules Software Featured Software Dante Controller DSP Configurator Software Global Configurator Global Configurator Plus Global Configurator Professional GUI Configurator GUI Designer IP Intercom HelpDesk Software PCS Product Configuration Software VCS Videowall Configuration Software KTP Systems Configuration Software 2 EDID Manager 2.0 EDID Management Software Learn more >

Figure 4. Download Page on Extron Website

  1. To download PCS, click PCS (②) in center column of the Find Software & Download screen.

USB Plus Matrix Control • Setup Guide (Continued)

  1. On the PCS page, click the Download button (see figure 5, 1). Follow the instructions on the subsequent screens to log in and download and install the software.
VersionRelease DateNew in the Current ReleaseSize
4.3.0Jul. 9, 2018- Added support for HC 403 - Added language support for Spanish, Simplified Chinese, Japanese, German, and French162.5 MB① Download Login required

Figure 5. Download Button on the PCS Web Page

  1. To download Toolbelt, click on the Software (see figure 4, ③ on page 3) in the left panel of the Download screen.

  2. Scroll down to the alphabetic navigation bar (see figure 6).

ALL # A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Figure 6. Alphabetic Navigation Bar

  1. Click the T for Toolbelt, navigate to the Toolbelt software, and click Download (see figure 7, 1). Follow the instructions on the subsequent screens to log in and download and install the software.

Toolbelt Updated 79-597-01 2.0.0 Sep. 6, 2018 210.4 MB Download Management and Troublesbooting Utility for Pro Series Control Products ▶ Learn more Release Notes

Figure 7. Download Button for the Toolbelt Software

Starting Toolbelt

Before setting up a new Matrix Configuration, the network information of the USB Plus Matrix Controller must be configured in ToolBelt first.

To connect the USB Plus Matrix Controller with Toolbelt:

  1. Right-click the Toolbelt icon (shown at right) that was placed on your desktop during software installation and select Run as Administrator. Toolbelt opens with the main window.

  2. Click the Discovery button (see figure 8, ①) at the top of the window.

Toolbelt File Tools Help Discovery Add Clear Filter Group Fields

Extron USB Extender Plus T - Starting Toolbelt - 2
Figure 8. Discovery Button in Toolbelt

NOTE: If another application, such as PCS, is running a discovery, Toolbelt cannot run discovery at the same time.

  1. Navigate to the USB Plus Matrix Controller with the matching MAC address of the unit and double-click to connect (see figure 9, 1).

Toolbelt File Tools Help Discovery Add Clear Filter Group Fields IP Address MAC Address Model Name Device Type Firmware Version Actions ① 192.168.254.250 00-05-A6-11-B1-D7 IPL Pro S1 Control Processor 3.00.0000-b022

Figure 9. Navigate to USB Plus Matrix Controller

  1. Select the icon ( ②) and configure:

  2. IP address

  3. Subnet
  4. Gateway

NOTE: After configuration, the device may need to be located again with new IP address before selecting 📄.

  1. Select the icon ( ③) to manage the device.

  2. Select the Device Information tab and confirm the USBMAtrix_XX.gs program (see figure 10, ①) is loaded (X XX indicates the program version).

User Management Trace Window System Serial Settings Logs Device Information Network Mail Settings Date and Time Utilities The following shows the summary information of the device. Summary Description IP Link Pro Control Processor Part Number 80-1412-01 MAC Address 00-05-A6-11-B1-D7 Model Name iPL Pro S1 Firmware Version 3.30.0000-b022 API Version 2.9.26 Serial Number A1J64TE User Usage (KBytes) 696 out of 269280 Up Time (days/hrs/mins/secs) 1.17:11:56 Program Information Device Name Matrix Software Version 2.0.0.820 File Loaded USBMatrix_1_10.gs Last Updated 10/3/2018 3:30:28 PM Author fee

Figure 10. Device Information Tab

  1. Select the Network tab (see figure 11, ①) to confirm the network addresses are correctly configured.

User Management Trace Window System Serial Settings Logs Device Information Network Mail Settings Date and Time Utilities The following shows the network settings related to the device. Hostname Communicate to this device via a friendly-name: PL-Prp. 1.11-1.07 Apply Cancel Network Interfaces Settings related to the Network Interface Cards Use DHCP (Obtain IP Address Automatically) IP Address* 102.168.254.250 Subset Mask* 256.956.0.0 Gateway* 0.0.0.0 DNS Server 0.0.0.0 Search Domains computer.com/samples.com Apply Cancel

Figure 11. Network Tab

  1. Select the Utilities tab (see figure 12, ①).

User Management Device Information Trace Window Network System Mail Settings Serial Settings Date and Time Logs Utilities The following provides some tools for trouble shooting. Proxy Ring IP Address: Ring Clear System Commands Reset This action will remove all user loaded files and reset the device settings while maintaining IP settings and user accounts. Reboot This action will perform a reboot of the device.

Figure 12. Utilities Tab

USB Plus Matrix Control • Setup Guide (Continued)

  1. Click the Reboot button (see figure 12, ② on page 5).

NOTE: A Reboot or power cycle is required after network settings have been changed to restart the USB matrix program.

  1. Close Toolbelt.

NOTE: If Toolbelt is running a discovery, another application, such as PCS, cannot run discovery at the same time.

Starting PCS

To get started using PCS to setup a new Matrix Configuration:

  1. Double-click the Extron PCS icon (shown at right) that was placed on your desktop during software installation. The PCS opens with the main window.

  2. From the File drop-down menu in the upper-left corner (see figure 13, ①), select New Configuration File.

Extron PCS New Configuration File Open Configuration File Recent Files Recent Devices Device Discovery Network Adapter TCP/IP Model IP Address Device Name Connection

Extron USB Extender Plus T - Starting PCS - 2
Figure 13. Selecting New Configuration File from the File Menu

The New Configuration File window opens (see figure 14).

  1. In the Device Models panel, scroll to locate USB Extender Matrix and select it (see figure 14, ①).

New Configuration File Search by model Device Models PVS 407D SW2 HD 4K SW2 HDMI SW4 HD 4K SW4 HDMI SW6 HDMI SW8 HDMI USB Extender Matrix ① USB Extender Plus AAP R, Black USB Extender Plus AAP R, White USB Extender Plus AAP T, Black Configure Cancel

Figure 14. Device Models Panel

  1. Click the Configure button (②) at the bottom of the screen.

The Add + Configure Extenders screen is displayed (see figure 15 on page 7).

NOTES:

  • On the bar across the top of the screen, 1. Extenders is highlighted (see figure 15, ①) to indicate that you are currently working on step 1, adding extenders to the configuration.
  • Step through the prompts in the Hardware Wizard to configure the USB Extenders.
  • A device tab is added above the bar, containing the words USB Extender Matrix (2). When the configuration has been saved, the name assigned to it appears on this tab. The tab also contains a drop-down list from which you can select to save the current configuration.

USB Extender Matrix - Extron PCS +2 USB Extender Matrix 1. Extenders 2. Controller 3. Upload 4. Verify Add + Configure Extenders Add Extenders (Max: 64) Model IP Address Subnet Mask Gateway Status Transmitters: 0 Receivers: 0 Total: 0 Done Adding Extenders Minimum of one transmitter and one receiver NEXT

Figure 15. Add + Configure Extenders Screen

Creating configurations

To add, configure, and upload the USB extenders and the USB Plus Matrix Controller, and to create ties between the transmitters and receivers, see the USB Plus Matrix Controller Help File, provided with PCS (see Accessing the USB Plus Matrix Controller Help File).

NOTE: Each transmitter can be tied to no more than four receivers at a time.

Accessing the USB Plus Matrix Controller Help File

To open the USB Plus Matrix Controller Help File from within PCS:

  1. Open the PCS program and start a new configuration.

  2. From the Device tab drop-down list (see image on the right, ①), select USB Plus Matrix Help (②). The USB Plus Matrix Controller Help File opens.

USB Extender Module 1. Extenders Save Save As... 2 USB Plus Matrix Help... About This Module...

NOTES:

  • When using a third-party controller it takes up to 10 seconds for changes, such as ties, to take effect or be reflected in PCS or control system.
  • SIS commands sent to the USB Matrix Controller from a control system need at least 300 ms between commands, to ensure that commands are executed properly by the USB Matrix Controller.

Control TCP Connection

Up to 20 control TCP connections can be made to the USB Matrix Controller.

Replacing an Extender

If an extender that is part of the matrix malfunctions and needs to be replaced, follow these steps:

  1. Disconnect and remove the malfunctioning extender.
  2. Set the replacement extender to match the settings of the original extender:

• IP address, gateway address, and subnet mask

• Over-network pairing enabled (see the USB Extenders Plus T/R User Guide for more information).

  1. Connect the extender to the network.

  2. Connect power to the extender. When the extender is found, the configuration in the USB Matrix Controller is updated to include it.

USB Plus Matrix Control • Setup Guide (Continued)

Updating the CSV File

When new extender end points are added, the order of the extenders listed on the existing CSV file changes. Follow these steps to keep existing order:

  1. Download the existing CSV file (MatrixConfig.csv) using a third-party SFTP software. The CSV file is saved in the user space of the controller. Below is an example:
TCP 22123
Subnet 255.255.255.0
Gateway 192.168.0.1
Serial 9600
USB Extender Firmware 1.00.00.17
Healing Retie Mode 1
T1 192.168.254.22 6137 00-05-a6-00-00-01 Name 1 60-1471-12
T2 192.168.254.23 6137 00-05-a6-00-00-02 Name 2 60-1471-12
T3 192.168.254.24 6137 00-05-a6-00-00-03 Name 3 60-1471-12
T4 192.168.254.25 6137 00-05-a6-00-00-04 Name 4 60-1471-12
R1 192.168.254.26 6137 00-05-a6-00-00-05 Name 5 60-1471-13
R2 192.168.254.27 6137 00-05-a6-00-00-06 Name 6 60-1471-13
R3 192.168.254.28 6137 00-05-a6-00-00-07 Name 7 60-1471-13
R4 192.168.254.29 6137 00-05-a6-00-00-08 Name 7 60-1471-13
  1. Add new or update existing end point information.
  2. Save the CSV file as MatrixConfig.csv.
  3. Using third-party SFTP software, load the CSV file back onto the controller.

Troubleshooting

The USB Plus Matrix Controller can easily be setup and deployed to control Extron USB Extender Plus products in a USB Matrix switching application within a gigabit Ethernet network. In the event that the matrix is not functioning properly, follow these guidelines to troubleshoot the issue.

Verify the following:

  • Network router and switch or switches have been configured correctly, are powered, and are compatible with the specs of the USB Extenders and USB Plus Matrix Controller.
    • Network twisted pair cables are properly terminated and functioning.
    • USB Extenders and the USB Plus Matrix Controller are powered and connected to the network.
    • PCS on your computer is v4.0 at a minimum.
    • USB Extenders, USB Plus Matrix Controller, and PC with PCS are on the same subnet mask and gateway.
  • USBMatrix_ X_XX.gs (X_XX is the program version) is loaded on the USB Plus Matrix Controller via Toolbelt.
  • USB Plus Matrix Controller has firmware v2.05.000 b-007 at a minimum via Toolbelt.
    • A correct username and password have been entered for USB Plus Matrix Controller. The defaults are:

  • username: admin
    • password: serial number (see NOTE below)

NOTE: The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords convert to the default, which is extron.

The following ports are open —

  • 22123 — Allows the USB Plus Matrix Controller to be interfaced with a control system. If using DataViewer, this port allows troubleshooting and querying controller information.
    • 22022 — Allows user space access on the USB controller in order to access the CSV file, and if need be SFTP.

• Pairing and unpairing between transmitters (Tx), receivers (Rx), PCS, and controller occurs in TCP/IP layer 3 and UDP.

- USB data transfer between the Tx and Rx that occurs in MAC address layer 2 and UDP.

SISTM (Simple Instruction Set) Commands

This section describes the SIS commands that can be issued from the computer or control system to the USB Plus Matrix Controller via RS-232 or LAN connection (Default Telnet port is 22123). You can also enter commands using an application such as the Extron DataViewer, available at www.extron.com (see the DataViewer Help File to use this program). The RS-232 port uses a protocol of 9600 baud, 8 data bits, 1 stop bit, no parity, and no flow control. SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. When the USB Plus Matrix Controller determines that a command is valid, it executes the command and sends a response to the host device. All responses from the controller to the host end with a carriage return and a line feed (CR/LF = ←), indicating the end of the response character string (one or more characters).

Error Responses

When the controller receives a valid command, it executes the command and sends a response to the host device. If the unit is unable to execute the command because the command contains invalid parameters, it returns an error response to the host.

E01 — Invalid input number
E10 — Invalid command
E12 — Invalid output number
E13 — Invalid value
E14 — Invalid command for this configuration

E95 — Configuration file does not exist.
E96 — Transmitter is offline.
E97 — Receiver is offline.
E98 — Maximum number of receivers are tied to the transmitter.
E99 — No configuration loaded

Using the Command and Response Table

The Command and Response Table for SIS Commands, beginning on the next page, lists the commands that the controller recognizes as valid, the responses that are returned to the host, a description of the command function or the results of executing the command, and some examples of the command syntax in ASCII.

NOTE: Unless otherwise stated, upper- and lowercase text can be used interchangeably in the commands.

ASCII to HEX Conversion Ta bleEsc 1BCR ∅DLF ∅A
Space 20!21"22#23$ 24% 25& 26' 27
( 28 )29*2A+2B,2C- 2D. 2E/ 2F
∅ 301312323334345 356 36
8 38939:3A;3B< 3C= 3D> 3E? 3F
@ 40A41B42C43D44E 45F 46
H 48I49J4AK4BL4CM 4DN 4E
P 50Q51R52S53T54U 55V 56
X 58Y59Z5A[5B\ 5C]] 5D^ 5E_ 5F
` 60a61b62c63d64e 65f 66
h 68i69j6Ak6BI6Cm 6Dn 6E
p 70q71r72s73t74u 75v 76
x 78y79z7A{7BI7C}7D~ 7E

Symbol Definitions

• = Space
← = Carriage return with line feed
← or | = Carriage return with no line feed

Esc or W = Escape

^95 = Superscripts indicate the error message displayed if the command is entered incorrectly or with invalid parameters (see Error Responses above).

X1 = Input (transmitter) number

X2 = Output (receiver) number

X3 = Starting output tie number when viewing all ties

X4 = Firmware version number ( n.nn)

X5 = Connection status of USB Extender Plus

0 = offline
1 = online
(-) = not configured

x6 = Extender connection status

0 = offline
1 = online
2 = unknown device

X8 = Healing behavior (after extender replacement)
0 = untie (ties to replaced extender remain broken) 1 = maintain ties (ties to extender are recreated)

X9 = Endpoint number where healing occurred

X10 = Results of saving a configuration to file 0 = failed (error in writing the configuration file) 1 = successful (configuration saved to file)

X11 = Number of TCP connections
Response is three digits, padded with zeros.
12 - 15 Serial connection parameters: 12 = baud rate, 13 = Parity, 14 = Data bits, 15 = Stop bits
X16 = IP address ( nnn.nnn.nnn.nnn)
X17 = MAC address ( XX-XX-XX-XX-XX-XX)
X18 = Hostname of the host device
x19 = Port timeout in seconds
X20 = Configuration reloading result code 0 = error reloading CSV (system configuration) files 1 = reload successful 2 = error restarting matrix 3 = error stopping matrix 4 = CSV file not found
X21 = Extender endpoint name assigned in the configuration file. If no name is assigned, the response is None.
X22 = Clear ties at startup setting 0 = do not clear ties at startup 1 = clear ties at startup
X23 = Matrix input size
X24 = Matrix output size
X25 = Time on host device: Www, · DD Mmm · yyyy · HH:MM:SS ( Www=day of the week, Mmm=month )

USB Plus Matrix Control • Setup Guide (Continued)

Command and Response Table for SIS Commands

CommandASCII Command (Host to Controller)Response (Controller to Host)Additional Description
NOTE: The USB Plus Matrix Controller is set to verbose mode 3, which cannot be changed to any other verbose mode. All query responses are sent out to all connected TCP clients and serial port connections.
Configuration File Management
Reload configurationEscRELOAD←RELOAD X20←Reload the current configuration. X20is the reload result.
KEY: X20 = Configuration reloading result code: 0 = error reloading CSV (system configuration) files, 1 = reload successful, 2 = error restarting matrix, 3 = error stopping matrix, 4 = CSV file not found
Ties
View all tiesEsc0*X3 *1VC←Vgp00•outX3* X1* X1* X1* X1* X1*...* X1* Vid←View all ties, starting with output X3 in the configuration. Up to 16 ties can be displayed. X3 = the number of the first tie that the response will start with.
View output tie statusX2! OUTX2·INX1·ALL←
Break all ties0*!Remove all existing input-output ties.
Example:0*! OUTX2·IN00·ALL←Response varies: if any ties exist, a response for each one that gets removed will appear.
Make tieX1*X2! OUTX2·INX1·ALL←Create a tie between input X1 and output X2.
Break a tie0*X1! OUT00·INX1·ALL←
Set Clear all ties on startupEscCLEAR*X22←CLEAR*X22←Set whether or not to clear all ties when the system is started (X22).
View Clear all ties on startupEscCLEARVC←CLEAR*X22←View current setting for Clear all ties on setup.
KEY: X1 = Input numberX2 = Output numberX3 = Starting output tie number when viewing all tiesX22 = Clear All Ties on Startup setting: 0 = Do not clear all ties (default), 1 = Clear all ties at startup.
Information Requests
Query firmware versionQ Ver01*X4←View firmware version X4
Query part numberN Pno56-002-000001←View software part number.
Query input and output sizeI Info00*USBX23*X24←These values represent the size of the matrix.
KEY: X4 = Firmware version (displayed with two decimal places)X23 = Input sizeX24 = Output size
USB Extender Plus Connection Status
View input connection status Example:EscCONNI←CONNIX51X52...X5←View connection status X5 of the USB Plus inputs. A matrix configured with inputs 1, 3, and 6. All extenders are online.
View output connection status Example:EscCONNO←CONNOK51X52...X5←View connection status X5 of the USB Plus outputs. A matrix configured with outputs 2 and 5. All extenders are online.
Device input status changed (Unsolicited)CONNIX1*X6←X6 is device status.
Device output status changed (Unsolicited)CONNOK2*X6←X6 is device status.
KEY: X1 = Input numberX2 = Output numberX3 = Connection status of USB Extender Plus: 0 = offline, 1 = online,(-) = not configuredX6 = Extender connection status: 0 = offline (not connected), 1 = online (connected), 2 = unknown device
Healing Behavior (when an extender is replaced)
Set healing behaviorEscHEALING*X8←HEALX8←Set the system behavior to X8 when an extender is replaced in the configuration.
View healing behaviorEscHEALVC←HEAL X8←View the set system behavior X8 when an extender is replaced in the configuration.
Force healing checkEscHEALNOW←FORCED←Force the system to perform a healing process.
Healed endpoint (unsolicited)HEALED*X5*X9←Shows the connection status X5 and number of the endpoint X9 at which healing occurred.
KEY: X5 = Connection status of USB Extender Plus: 0 = offline, 1 = online, (-) = not configuredX8 = System response (healing behavior) when an extender is removed from the configuration:0 = Untie (Ties are not restored to the replaced extender.)1 = Maintain existing ties (Ties that were made to the removed unit are restored to the replacement extender.)X9 = Number of endpoint at which healing occurred.
IP and Serial Information
View serial port parametersEsc|CP←Cpn001·CcpX12,X13,X14,X15←View the serial port parameters X12 (baud rate), X13 (parity), X14 (data bits), X15 (stop bits).
View IP addressEscCI←Ipi·X16←View IP address X16 of the unit (mmn.nmn.nmn.nmn).
View MAC addressEscCH←Iph·X17←View hardware Media Access Code (MAC) address X17 of the unit (xx.xx.xx.xx.xx.x).
View total TCP connectionsEscCC←IccX11←View the total number (X11) of TCP connections.
View hostnameEscCN←Ipn·X18←View hostname X18 of the host device.
KEY: X11 = Number of current TCP connections. Response is three digits, padded with zeros.X12 = Baud rate (default = 9600)X13 = Parity (default = no parity)X14 = Data bits (default = 8)X15 = Stop bits (default) = 1)X16 = IP address (nnn.nnn.nnn.nnn)X17 = MAC address (xx.xx.xx.xx.xx.xx)X18 = Hostname of host device. If DHCP is off, the IP address of the host device is returned.
Global Timeout
Set global timeoutEsc|*X19TC←Pti1*X19←Set port timeout X19 (in 10-second increments).
View global timeoutEsc|TC←Pti1*X19←View port timeout X19.
View controller timeEscCT←Ipt-X25←View date and time X25 set on the host device.
KEY: X19 = Port timeout: 1 (10 seconds) through 6500 (65000 seconds). Default = 30 (300 seconds = 5 minutes)X25 = Time on host device: Www, * DD Mmm* yyyy* HH:MM:SS(WWW= day of the week, Mmm= month)
Endpoint Name
View extender input nameEscENAME*I*X1←ENAME*I*X1*X21←View name X21 of input X1 .
View extender output nameEscENAME*O*X2←ENAME*O*X2*X21←View name X21 of output X2.
KEY: X1 = Input numberX2 = Output numberX21 = Name given in configuration file for endpoint at input X1 and output X2None = no name given in the configuration file

Power Supply Attention Notices

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide on the Extron website.

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Product information

Brand : Extron

Model : USB Extender Plus T

Category : Switch