XF40-Q1765 - Sicherheitskamera AXIS - Kostenlose Bedienungsanleitung

Produkttyp	Sicherheitskamera
Modell	XF40-Q1765
Marke	AXIS
Auflösung	1080p (Full HD)
Bildsensor	1/2.8'' Progressive Scan CMOS
Objektiv	Festbrennweite, 2.8 mm, F2.0
Blickwinkel	112° (horizontal)
Nachtsicht	Ja, IR-LEDs bis 20 m
Video-Komprimierung	H.264, H.265, MJPEG
Netzwerkanbindung	10/100 Ethernet, Wi-Fi optional
Protokolle	IPv4, IPv6, HTTP, HTTPS, RTSP
Stromversorgung	PoE (IEEE 802.3af) oder 12 V DC
Leistungsaufnahme	max. 6 W
Schutzart	IP66 (staub- und wasserdicht)
Betriebstemperatur	-30 °C bis 50 °C
Maße (B x H x T)	78 x 91 x 170 mm
Gewicht	450 g
Montageart	Wand- oder Deckenmontage
Speicher	microSD-Karte (bis 128 GB)
Ereignisaufzeichnung	Bewegungserkennung, Zeitplan
Reinigung	Gehäuse mit weichem, trockenem Tuch abwischen
Wartung	Regelmäßige Firmware-Updates
Sicherheit	HTTPS-Verschlüsselung, Kennwortschutz
Ersatzteile/Reparatur	Kontaktieren Sie den AXIS-Support
Garantie	2 Jahre

Häufig gestellte Fragen - XF40-Q1765 AXIS

Wie installiere ich die AXIS XF40-Q1765 Kamera?

Montieren Sie die Kamera an der gewünschten Stelle, verbinden Sie sie über PoE mit dem Netzwerk und rufen Sie die IP-Adresse im Browser auf. Folgen Sie dem Einrichtungsassistenten.

Kann die Kamera ohne Netzwerkkabel betrieben werden?

Ja, wenn Sie das optionale Wi-Fi-Modul installieren. Alternativ kann die Kamera auch über 12 V DC mit Strom versorgt werden.

Wie weit reicht die Nachtsicht?

Die integrierten IR-LEDs ermöglichen eine Nachtsicht von bis zu 20 Metern bei völliger Dunkelheit.

Welche Videoformate werden unterstützt?

Die Kamera unterstützt H.264, H.265 und MJPEG. H.265 spart Bandbreite und Speicherplatz.

Kann ich die Kamera über mein Smartphone steuern?

Ja, laden Sie die AXIS Companion App herunter, um Livebilder zu sehen, Aufnahmen zu verwalten und Einstellungen zu ändern.

Wie reinige ich die Kamera?

Verwenden Sie ein weiches, trockenes Tuch, um das Gehäuse zu reinigen. Verwenden Sie keine aggressiven Reinigungsmittel, um die Beschichtung nicht zu beschädigen.

Was bedeuten die Status-LEDs?

Die grüne LED zeigt eine aktive Netzwerkverbindung an, die gelbe LED signalisiert eine aufgezeichnete Ereignis. Blinkende LEDs weisen auf Fehler hin.

Wie setze ich die Kamera auf Werkseinstellungen zurück?

Halten Sie die Reset-Taste an der Kamera für 10 Sekunden gedrückt, während die Kamera eingeschaltet ist. Alle Einstellungen werden gelöscht.

Isolierung und Wetterschutz: Ist die Kamera für den Außeneinsatz geeignet?

Ja, die Kamera hat die Schutzklasse IP66, was sie staubdicht und gegen starkes Strahlwasser schützt.

Wo finde ich die neueste Firmware?

Besuchen Sie die offizielle AXIS-Website und suchen Sie nach der XF40-Q1765. Laden Sie die Firmware herunter und installieren Sie sie über die Web-Oberfläche.

BEDIENUNGSANLEITUNG XF40-Q1765 AXIS

XF40-Q1765 Explosion Protected Fixed Network Camera

AboutthisDocument

ThismanualisintendedforadministratorsandusersofXF40-Q1765 ExplosionProtectedFixedNetworkCamera, andisapplicable to firmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be found when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required. See also the product's online help, available via the web-based interface.

Legalconsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto country.Checkthelawsinyourlocalregionbeforeusingthisproduct forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofficefanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnical or typographicalerrorsandreservestherighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyfanyakindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandfitnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidental or consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.

Intellectualpropertyrights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied intheproductdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormore ofthepatentslistedatwww.axis.com/patent.htmandoneormore additionalpatentsorpendingpatentapplicationsintheUSandother countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem "About"intheproduct'suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom https://developer.apple.com/bonjour/

Equipmentmodifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains nouser-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Trademarkacknowledgments

AXISCOMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks to trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarkor registeredtrademarksofOracleand/oritsaffiliates.UPnP ^TM is certificationmarkoftheUPnP ^TM ImplementersCorporation. SD,SDHCandSDXCaretrademarkorsorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD, miniSDHC,microSDHC,microSDXCarealltrademarksorregistered trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

Regulatoryinformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives andharmonizedstandards:

- Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See Electromagnetic Compatibility (EMC) on page 2.

LowVoltage(LVDDirective2014/35/EUSeeSafetyorpag2

- Restrictions of Hazardous Substances (RoHS) Directive 201 1/65/EU. See Disposal and recycling on page 3. Acopy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact information on page 3.

Electromagnetic Compatibility(EMC)

This equipment has been designed and tested to fulfill applicable standards for:

- Radiofrequencyemissionwheninstalledaccordingtothe instructionsandusedinitsintendedenvironment.

- Immunitytoelectricalandelectromagneticphenomenawhen installedaccordingtotheinstructionsandusedinitsintended environment.

USA

This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class Digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference or radio communications. However, there is no guarantee that interference will not occur in particular installation. If this equipment does cause harmful interference or radio television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorientorrelocatethereceivingantenna.

- Increase these separation between the equipment and receiver.

- Connecttheequipmentintoanoutletonacircuitdifferentfrom thattowhichthereceiverisconnected.

- Consultthedealeroranexperiencedradio/TVtechnicianforhelp. Theproductshallbeconnectedusingashieldednetworkcable(STP) thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct shallbeconnectedusingashieldednetworkcable(STP)thatis properlygrounded.Cetappareilnumériqueestconformeålanorme CANNMB-3(classB).Leproduitdoîtêtreconnectéal'aided'uncâble réseaublindé(STP)quiestcorrectementmisålaterre.

Europe

This digitalequipmentfulfillstherequirementsforRFemission according to the ClassBlimitofEN55022. The product shall be connected using ashieldednetworkcable(STP) that is properly grounded.

Thisproductfulfillstherequirementsforemissionandimmunity accordingtoEN50121-4andIEC62236-4railwayapplications.

This product fulfill therequirements for immunity according to EN61000-6-1 residential, commercial and light-industrial environments.

Thisproductfulfillstherequirementsforimmunityaccordingto EN61000-6-2industrialenvironments.

Thisproductfulfillstherequirementsforimmunityaccordingto EN55024officeandcommercialenvironments.

Australia/NewZealand

This digitalequipmentfulfillstherequirementsforRFemission according to the ClassBlimitofAS/NZSCISPR22. The product shall be connected using ashieldednetworkcable(STP) that is properly grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。本製品は、シールドネットワークケーブル(STP)を使用して接続してください。また適切に接地してください。

Safety

ThisproductcomplieswithIEC/EN60950-1,SafetyofInformation TechnologyEquipment.

Ifitsconnectingcablesareroutedoutdoors, theproductshallbe groundedeitherthroughashieldednetworkcable(STP)orother appropriatemethod.

The powersupply used with this product shall fulfill therequirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL60950-1.

Disposalandrecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocallawsandregulations.Forinformationabout yournearestdesignatedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdorcommercialwaste. Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicable in theEuropeanUnionmemberstates.Topreventpotentialharmto humanhealthandtheenvironment,theproductmustbedisposed ofinanapprovedandenvironmentallysaferecyclingprocess.For informationaboutyournearestdesignatedcollectionpoint,contact yourlocalauthorityresponsibleforwastedisposal.Businessesshould contacttheproductsupplierforinformationabouthowtodispose ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUon therestrictionoftheuseofcertainhazardoussubstancesinelectrical andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative actAdministrationontheControlofPollutionCausedbyElectronic InformationProducts(ACPEIP).

Contactinformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:[phone]

Fax:[phone]

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channel to ensure a rapid response. If you are connected to the Internet, you can:

- downloaduserdocumentationandsoftwareupdates

• findanswerstoresolvedproblemsintheFAQdatabase.Search byproduct, category, orphrase

• reportproblemstoAxissupportstaffbyloggingintoyourprivate supportarea

- chatwithAxissupportstaff

- visitAxisSupportatwww.axis.com/techsup/

Learnmore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.

TableofContents

Hardwareoverview....5

CameraUnit....5

SDcardslot....6

ConnectorsandButtons....6

LEDIndicators....6

Howtoaccesstheproduct....8

AccessfromaBrowser......8

Accessfromthelnternet......8

SettheRootPassword....9

SetPowerLineFrequency....9

TheLiveViewPage....9

MediaStreams

HowtoStreamH.264....1.1

1 1____ MJPEG

AXISMediaControl(AMC)....1.1.

AlternativeMethodsofAccessingtheVideoStream....12.

SetUptheProduct....13

BasicSetup....13

Video....14

SetUpVideoStreams....14.

Aboutstreamprofiles....15.

CameraSettings....15.

Aboutoverlaytext....17.

Aboutprivacýmasks....18.

Focus&Zoom....18.

Configure the liveViewPage

PTZ(PanTiltZoom)....20

Aboutpresetpositions....20.

Detectors....21

CameraTampering....21.

MotionDetection....21

Applications....24

ApplicationLicenses....24.

UploadApplication....24.

ApplicationConsiderations....24.

Events....25

SetUpActionRules....25.

Add Recipients....27.

CreateSchedules....28.

SetUpRecurrences....28.

Recordings

RecordingList....29.

ContinuousRecording....29.

Languages....30

SystemOptions....31

31 Security

33 Date Time

Network....34.

Storage....39.

Maintenance....40.

Support......40.

Advanced....41.

Resettofactorydefaultsettings....41.

Troubleshooting....43

ChecktheFirmware....43.

UpgradetheFirmware....43

Symptoms, Possible Causes and Remedial Actions......44.

Technicalspecifications....47

PerformanceConsiderations....47.

Hardwareoverview

Fospecifications of hardware components see Technical specifications or page 47.

1 Wiper
2 Protectivewindow
3 Camerahousing

CameraUnit

1 StatusLEDindicator
2 MicroSDmemorycardslot
3 Controlbutton

SDcardslot

NOTICE

• Riskofdamage to SDcard. Donotuses sharptools, metal objects are excessive force when inserting or removing the SDcard. Use your fingersto insert and remove the card.
• Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.Disconnectpoweror unmounttheSDcardfromtheAxisproduct'swebpagesbeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).

ForSDcardrecommendations,see www.axis.com

ConnectorsandButtons

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NOTICE

The product shall be connected using a shielded network cable (STP). All cables connecting the product to thenetwork shall be intended for their specific use. Makes sure that thenetwork devices are installed in accordance with the manufacturer's instructions for information about regulatory requirements see Electromagnetic Compatibility (EMC)brpag2

ControlButton

Forlocationofthecontrolbutton,seeHardwareoverviewonpage5.

Thecontrolbuttonisusedfor:

- Resetting the product to factory default settings. See page 41.

ConnectingarAXISidedHostingSystemsService6epage35connectpressandholdhouttorfonbou8secondsuntiltheStatusLEDflashesgreen.

Connecting to AXIS Interne Dynamic DNS Service Seepage35 To connect press and hold the button for about seconds.

LEDIndicators

Note

The StatuLEDcarbeconfigured downlituringnormabperationToconfiguregetSetupSystemsPorts &Devices>LED.Seetheonlinehelpformoreinformation.

- TheStatusLEDcanbeconfiguredtoflashwhileaneventisactive.

The StatusLED car configured dlaslfoid identifying the unit Gd Setup System Options Maintenance.

StatusLED	Indication
Unlit	Connectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Amber	Steadyduringstartup.Flashesduringfirmwareupgradeorresettofactorydefault.
mBen/RedRedworkconnectionisunavailableorlost.
e. Red

Flashesam Ben/Red/Redworkconnectionisunavailableorlost. mwareupgradefailure. Red

Note

The NetworkLED car disabled that does not flash whether the network traffic configuration to Setup System Options >Ports & Devices >LED. Seetheonline help form more information.

Howtoaccesstheproduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:

• InternetExplorer ^® withWindows ^®
• Safari ^ withOSX ^
• Chrome TM orFirefox® withotheroperatingsystems.

ToviewstreamingvideoinInternetExplorer, allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams. ThelicenseisautomaticallyinstalledwithAMC. Theadministratorcandisabletheinstallationofthedecoderstoppreventinstallationofunlicensedcopies.

Note

- QuickTime TM is alsosupportedforviewingH.264streams.

AccessfromaBrowser

1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser'sLocation/Addressfield.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe drop-downlist.

If you donot know the I paddress, use AXISIP Utility to locate the product on thenetwork. For information about how to discover and assign I paddress, the document Assign I P Address and Access the video Stream or Axis Support web at www.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark, gotoSafari>Preferences.

1. Enteryourusernameandpassword.Ifthisisthefirsttimetheproductisaccessed,therootpasswordmustfirstbe configured.Forinstructions,seeSettheRootPasswordonpage9.
2. The product'sLiveViewpageopensinyourbrowser.

Note

The controls and layout of the liveView page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own live view page.

Accessfromthelnternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust configureyournetworkroutertoallowincomingdatatrafficctotheproduct.Todothis,enabletheNAT-traversalfeature,which wilattemptautomaticallyconfiguretheroutetallowaccesstheproductThisenabledronSetupSystemOptions>Network>TCP/IPAdvanced.

FomoreinformationedNATraversa(portmappingforPv4orpage36SeAlsoAXISnterneDynamidDNServicat www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

Tacces the Axi product you must the password for the default administrator user of this slonerth Configure Root Passworddialog, which opens when the product is accessed for the first time.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certificate. HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafficbetweenwebbrowsersandservers.The HTTPScertificateensuresencryptedexchangeofinformation.SeeHTTPSonpage31.

The default administrator names are root permanent and cannot be deleted the password for root, the product must be reset which factory default setting. See Reset factory default settings page 4.1.

TosetthepasswordviaastandardHTTPconnection, enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1. ClickUseHTTPS.

A temporary certificate(validforoneyear)iscreated,enabling encryptionofalltraffictoandfromtheproduct,andthe passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconfirmthespelling.

3.ClickOK.Thepasswordhasnowbeenconfigured.

SetPowerLineFrequency

PowelinfrequencysetfirstimtheAxiproductaccessedandonlychangedfromPlainConfig(sepage41) orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause imageflickeriftheproductisusedinfluorescentlightenvironments.

When using 50Hz, the maximum framerate is limited to 25fps.

Note

Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsoftheworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.

TheLiveViewPage

The controls and layout of the liveView pagemay have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own live view page. The following provides an overview of each available control.

ControlsontheLiveViewPage

ClicViewsiztoscalethemagedowrto80pixelswidodtfulscaleOnlyavailableinMJPEG.

SelectstreamprofileoftheLiveViewpagefromtheStreamProfiledrop-downlistEoinformation abouthowtoconfigurestreamprofiles,see page 15.

UschManuaTriggerbuttortdriggeractionrulefromtheLiveViewpageEoinformationabout howtoconfigureandenablethebutton,seeManualTriggeronpage10.

ClickSnapshots=snapshottheimageThisbuttonprimarilyntendedforwhen theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewConfig>ActionButtons.

The product'sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically. If required the heaterabactivated manually by clicking the heatebutton to show the button, go SetupLivViewConfigUndeActionButtons; select Showheatebutton and specify the number of minutes the heaters should be activated.

ManualTrigger

The ManualTriggeruseddriggeractionulfromtheLiveViewpageThemanuatriggecarfoexamplebusedo validateactionsduringproductinstallationandconfiguration.

Toconfigurethemanualtrigger:

1. GotoSetup>Events.
   2.ClickAddtoaddanewactionrule.

BonthTriggerdrop-downlistselectnpuSignal.

1. From these second drop-down list, select Manual Trigger.
2. Select the desired action and configure the other settings as required.

Formoreinformationaboutactionrules,seeEventsonpage25.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewConfig.

2ndeActionButtonsselecShowmanuatriggebutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewetoolbarsavailableInterneExploreOnlySeeAXISMediaControl(AMCbrpage1fomore information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.

ClickhViewFullScreenbuttonandthevideimagovilfilthentirescreenPressES(Escape)rthecomputer keyboardtocancelfullscreenview.

The Recordbuttonisused record the current video stream any computer Thdocation wherthecordings saved carb specified the AMControlPaneEnable this button from LiveViewConfigVieweSettings.

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe typeyouuse.

TheLiveViewpageintheproductprovidesaccessoH.264andMotionJPEGvideostreams,andtothelistofavailablestream profiles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can, without compromising image quality, reduce the size of a digital video file by more than 80% compared with the Motion JPEG format and as much as 50% more than the MPEG-4 standard. This means that much less network bandwidth and storage space are required for a video file. Or seen another way, much higher video quality can be achieved for a given bitrate.

Deciding which combination of protocols and method stoused depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

UnicastRTP	Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttohaveanup-to-datevideostream, evenifsomeframesaredropped.	Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotraffic onthenetworkuntilaclientconnectsand requeststhestream.Notethatthereareamaximumof20 simultaneousunicastconnections.
RTPoverRTSP	Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletoconfigure firewallstoallowRTSPtraffic.
RTPoverRTSPoverHTTP	Thisunicastmethodcanbeusedtotraverse firewalls.Firewallsarecommonlyconfiguredto allowtheHTTPprotocol,thusallowingRTPto betunneled.
MulticastRTP	Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeframesaredropped.Multicastingprovidesthemostefficientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlesstherouterisconfiguredtoallowthis.Itisnotpossibletomulticastoverthelnternet,forexample.Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20 simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedintheAMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecificrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

This formatusesstandardJPEGstillimagesforthevideostream. These images are displayed and updated at a rather sufficient to create stream that shows constantly updated motion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXISMediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

TheAMCControlPanelcanbeusedtoconfigurevariousvideosettings.PleaseeseetheAXISMediaControlUser'sManualformore information.

TheAMCControlPanelisautomaticallyinstalledonfirstuse,afterwhichitcanbeconfigured.OpentheAMCControlPanelfrom:

- WindowsControlPanel(fromtheStartscreenorStartmenu)

Alternatively right-click the video image Interne Explore and click Settings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

MotiodPEGervepush(ifupported by the client Chromo Firefox;example) This option maintains a proper HTTP connection to the browser and sends data as and when required, for as long as required.

Window Media Player This requires AXIS Media Control and the 264 decoder installed. The following paths can be used:

- QuickTime TM. The following pathscanbeused:

Note

• =IPaddress
  •TheAxisproductsupportsQuickTime6.5.1andlater.
• QuickTimemayaddlatencytothevideostream.
• It maybe possible to use other player to view the H.264 stream using the paths above, although Axis does not guarantee this.

SetUptheProduct

The Axi product are configured by users with administrator operator rights to the product's setup pages, including the top-right-hand corner of the Live View page.

- Administratorshaveunrestrictedaccesstoallsettings.

Operator have restricted access settings used by user page 31

Seealsotheonlinehelp

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage31.
2.TCP/IP.Seepage34.
3. Date&Time.Seepage33.
4.VideoStream.Seepage14.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

Video

ItispossibletoconfigurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.See page 14.
- Streamprofiles.See page 15.
- Camerasettings.See page 15.
•Overlayimage.See page 17.
- Privacymask.See page 18.

SetUpVideoStreams

Tosetuphproduct'sideostreamsgdVideoVideStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

• Image.Seepage14.
  •H.264.Seepage15.
• MJPEG.Seepage15.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage. Thepixelcounterisusefulinsituationswherethereis aspecificsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

When setting a video stream setup / video streams or page 14, the Preview clic Oper and elect the Show pixel counterption enabled rectangle iThemag Usethmous to mov and size the rectangle pent the number pixels in the Width and Height fields and click Apply.

When setting focusedZoomPageSelectShowpixelConnection enable the rectangle the imageUse themouse movement and size the rectangle pent the number pixels in the Width and Height fields and clickApply.

- When accessing theLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.

Image

ThedefaultmagsettingscanbeconfiguredundeVideoVideStreamSelectdmagtab.

The followingsettingsareavailable:

- Resolution.Selectthedefaultresolution.

CompressionThe compressionlevel affects the imagequalitybandwidthandfilesize of saved imagesthedowethe compression, the higherthe imagequalitywithhigherbandwidthrequirementsandlargerfilesizes.

- Mirrorimage.lfrequired, theimagecanbemirrored.

Maximunframecate avoid bandwidth problems the frame cat allowed each viewer car limited to fixed amount Alternatively the frame cat car sets Unlimited which means the Axiproduct always delivers the highest framerate possible under the current conditions.

OverlayettingSeeAboutoverlaytextpage17.

ClickSavetoapplythenewsettings.

AboutH.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasl-framesandP-frames.Anl-frameisacompleteimage,whereas P-framesonlycontainthedifferencesfrompreviousframes.

MJPEG

Sometimes the imagesize is large du et low light or complex scenery. Adjusting them a maximum framesize help to control the bandwidth and storage used by the Motion PEG video stream in these situations. Setting the framesize the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may result in poor image quality.

Aboutstreamprofiles

Astreamprofileisasetofpredefinedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream profilescanbeused:

• Whensettinguprecordingusingactionrules.SeeEventsonpage25.
• Whensettingupcontinuousrecording.SeeContinuousRecordingonpage29.

In the live view pages select the stream profile from the Stream profile drop-down list.

To create new profile to modify existing profile and Setup VideoStreamProfiles.

To select default stream profile for the live/view page and setup live/view config.

CameraSettings

The Video Camer Settings page provides access to advanced image settings for the Axi product.

ImageAppearance

TochangimageAppearance@themenusundeSetupVideoCameraSettings.

Increasing hColo level Increase the colosaturation The value 0 produces maximum colosaturation and the value results in black and white image.

Thémage Brightness arbedjusted the range 0–100 where high value produces brighter image.

Increasingh Sharpness an increase bandwidth usage sharper magenight Increase magenoises especially inflowight conditions. Alowersetting reduces magenoise, but the whole imagewill appear less sharp.

The Contrastangesthrelativdifferencbteweerlightandlarktcarbadjustedsingtholdebar.

WhiteBalance

TochangethissettinggotoSetup>Video>CameraSettings

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

The white balance window enabled the Automatic and Automatic outdoor options that appear the White balance drop-down list Select of the options from the drop-down list the white balance window properties Select Automatic and the

Video

defaultsettingsfortheAutomatiandAutomaticoutdooption(intheWhitebalancedrop-downlist)SelectCustommanually setareferencewindowforwhitebalanceintheviewarea.

WideDynamicRange

Widdynamic range Dynamic Contrast can improve the exposure whether there is considerable contrasbetween light and dark areas in the image. Enable WDRin intense backlight conditions. Disable WDRin low light conditions for optimale exposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Exposureistheamountoflightthecamera'ssensorcapturesforascene.Toomuchlightresultsinawashedoutimageandtoo littlelightresultsinadarkimage.

ExposurevalueUsedExposurevalueclidetadjusttheoveralbrightnessofhimage.

Exposurecontrol-Selectasuitableoptiontocontroleexposure.

FomostcenestheAutomaticoptionwilprovidthebestresultTheshutterspeedsautomaticallysetproduceoptimum imagequality.Fluorescentlampsorotherlightsourcescansometimescauseflickeringintheimage.Toreduceflickerintheimage, selecttheFlickeroptionthatmatchsthepowerlinefrequency. TheHoldcurrentoptionlocksthecurrentexposuresettings.

Enable Backlight compensation Enable this option for bright spot fights such as light bulb causes the area in the image to appeartoodark.

Exposurezone This setting determines which part the image used to calculate the exposure from the situation, the Auto setting can be used.

YoucanselectapredefinedareabydefiningIncludeandExcludewindowswithintheimage.Excludewindowsexcludeareaasthatare toobrightordark,andIncludewindowsincludeareasinthescenethathavebetterlightingwhichwillcontributetotheexposuredata. Theremustbeatleastonelcludewindow.TherecanbeatotaloftenIncludeandExcludewindowstotailortheexposurezone. NotethatanExcludewindowiseffectiveonlywhenplacedinsideancludewindow.

Tip: Ifanareaisextremelybright, drawanIncludewindowtocoverthewholeareaanddefineExcludewindowswithinitto blockoutthebrightareas.

Shutter&Gain

Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallowsdifferent prioritizationinnormallightandinlowlight.

Shutterspeeds related the amount of time the shutters opened and measured second(s) slow shutters speed allows more lighttoreachthesensorandcanhelpproduceabrighterimageinlowlightsituations. On the other hand, aslowshutter speed can cause moving object to appear blurry.

SetWidDynamiRangedWDRffandeShutteto

AutodsetshutterspeedautomaticallylfrequiredusMashutterdimthshutterspeedpreventhrame ratefrombeingreduced.

Forexample,toget30fps,setMaxshutterto1/30.

•Fixedtouseafixedshutterspeed.

Gainmeasureddecibe(dB)is the amount amplification applied the imageHighaimay provide better image low lightsituations but will increase the amount of image noise.

SetGainto

AetdosethegainautomaticallylfrequireduseMaxaintdimithappliedgain.

Video

- Fixedtouseafixedgain.

Example

Ifstoragespaceorbandwidth this limited, try using a lowerergain. This will reduce image noise and produces smaller image files.

Day/Night

TheIRcutfilterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhenusingarexternalRampsetheIRcutfiltertoOffThisincreasesightsensitivityandallowstheproductto"seeInfraredightTheimageisshowninblackandwhitewhentheIRcutfilterisoff.

IfisingautomaticExposurecontrolsettheRutfilterAutoautomaticallyswitchbetweenOnandOffaccordingthe lightingconditions.

The Day/NightshiftevebahelpsleterminewhtherecamerawilshiffromdaymodeonightmodeNormallythecamera automaticallychangesmodefromdayonightwherverydarklevel0OrtheliderByettingDay/Nightshifteveta lowervalue,thecamerawillchangetonightmodeearlier.

Aboutoverlaytext

Anoverlaytextcancludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodifierscanbeusedto display,forexample,thecurrentbitrateorthecurrentframerate.

You can choose between the following text overlays:

Size	TextheightBackgroundheight
Small	10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels

Itals possible displaytext when action rule triggered how to include overlay text frame rules page 18.

Howtodisplaythepanortiltpositionasatextoverlay

Itmaybeusefultoretrieve,forinstancefromarecordedvideo,thepanortiltposition(indegrees)inwhichaneventhastaken place.Thiscanbeobtainedbyincludingthepositionintheimageasatextoverlay,usingamodifier.Todisplaythepanpositionasa textoverlay:

GoSetupVideoVideStream.

UndeOverlayoutingsselectncludtext.

Enter#×toshowthepanposition.

Enter#ytoshowthetiltposition.

Configuretheoptionalsize,colorandpositionofthetextoverlay.

@lickSave.

GototheLiveViewpagetoconfirmthesetting.

Aboutoverlayimages

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isfirstuploadedto theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.

Imagespecifications:

Video

• The uploaded images should be a Windows 24-bit BMP image with maximum 250 colors.
• Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.
• The image cannot be larger than the maximum image resolution.
• If you combine atextoverlay with and image overlay, the text overlayalway stakes presidence over the overlay image in height. A text overlayalways stretches across the whole video image which means you cannot shrink the overlay stripto maktoon for an image. Information about the different tex overlay heights see About overlay text.

TalwayscoverselectedfarbthemonitoredareauseprivacymaskSeeAboutprivacymasksrpage18.

Howtoincludeoverlaytextinanactionrule

Example

TolisplaytheTextMotiondetectedWhenmotionslectectedente#Dithacludetexfieldandente/MotiondetectedIn theTextfieldwhensettinguptheactionrule.

GoldVideoVideStreamandelecthImagtab.

UndeOverlaySettingsselectncludtext.

Entethemodifier# DWherthrulestriggered# Displacedbythextspecifiedrthactionrule.

Additional text in this field will be displayed as when the action rule is not active.

@ddEventsActionRulesandcreateyouactionrule.

From the Actions list selec OverlayText.

6.EnterthetexttodisplayintheTextField.

Specify DurationThe text bar displayed while the rule active for fixed number seconds.

Aboutprivacymasks

Aprivacymaskisauser-definedareathatcoverspartsofthemonitoredarea.Privacymasksappearasblocksofsolidcolorandare appliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramminginterface(API).

The PrivacyMaskList(VideoPrivacyMask) shows all the mask that are currently configured in the Axis product and indicates if they are enabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Adding many privacy masks may affect the product's performance.

Focus&Zoom

GoVideoFocusZoomchangefocusandoomsettings.

SethZoonteldimitdimihowfathcameracbozoomedrontheiviewpageThdigitazoomlevelsindicated withtheletterD.Tocheckthezoomtelelimit,clickGoto.

SelectAutofocustoenableautofocus.

Seth FocusLimit prevent the camera front focusing projects that are closed through this an improve the auto focus speed.

ConfiguretheLiveViewPage

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.ItispossibletedefinethefollowingfeaturesoftheLiveViewpage.

• StreamProfile.Seepage15.
• DefaultViewerforBrowser.See page 19.
  -ViewerSettings.Seepage19.

ActionButtonsThesearchbuttondescribedControlsorthelviewPageorpag

-UserDefinedLinks.Seepage19.

DefaultViewerforBrowsers

FromLiveViewConfigDefaultVieweselectdefaultmethodofviewingvideimagesyoubrowserTheproductattempts toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand selectsthebestavailablecombination.

BrowserViewerDescription
WindowsInternetExplorer	AMC	RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
	QuickTime	H.264.
	StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrosertoviewa newimage.
Otherbrowsers	ServerPush	Recommendedviewerforotherbrowsers(MotionJPEG).
	QuickTime	H.264.
	StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrosertoviewa newimage.

Formoreinformation,pleaseetheonlinehelp.

ViewerSettings

Toconfigureoptionsfortheviewer, gotoLiveViewConfig>ViewerSettings.

SelectShowewetoolbatalisplaytheAXISMediaControl(AMC)theQuickTimeviewetoolbaundethideoimageinyourbrowser.

H264lecodeinstallationThe administrator and disable installation of the 1.264lecode included with AXISMedia Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your Axisreseller.

SelectEnablerecordingbuttonEnablerecordingfromtheLiveViewpageThisbuttonisavailablewhenusingtheAMCviewer.TherecordingsaresavedtothelocationspecifiedintheAMCControlPanel.SeeAXISMediaControl(AMC)onpage1 1.

UserDefinedLinks

Todisplayuser-definedinkirthLiveViewpageselectShowcustomlinkoptiongivthinknamandherentethURL tolinkto.Whendefiningaweblinkdonotremovethehttp://fromtheURLaddress.Customlinkscanbeusedtorunscriptor activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdefinedascgilinkswillrunthe scriptinthebackground,inahiddenframe.Definingthelinkasaweblinkwillopenthelinkinanewwindow.

PTZ(PanTiltZoom)

Aboutpresetpositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecificposition.Apresetpositionconsistsof thefollowingvalues:

• Focusposition(manualorautomatic)

Howtoaccessthepresetpositions

Presetpositionscanbeaccessedinseveralways:

- Whensettingupactionrules.Seepage25.

Howtoaddapresetposition

Note

The focus window rectangle will disappear after awhile, but the focus window will still be active.

1. GotoSetup>PTZ>PresetPositions.

2. Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.

BaddfocuswindowselectFocuswindowPlacethmouspointeorthepartheimagthatyouwantfocuson, clickanddragtocreatearectanglearoundditandreasethemousebutton.

Therectanglewillturngreenwhenthefocuswindowhasbeenset.Thecamerawillautomaticallyadjusttheimage focustothisarea.

Formoreinformationaboutfocuswindows,seepage20.

1. WriteanameintheCurrentpositionfield.

5.ClickAddtosavethepresetposition.

SettheHomePosition

Aboutthefocuswindow

The focus window makes it possible to select an area of the camera's image otherwise that focus should be applied. This can be useful if there is a part of the image where focus is more critical, or if a part of the images should be ignored by the autofocus.

When the focus window is set from the Live View page, any change in the cameraposition will return the autofocus the entire window.

When clicking the FocusWindowbutton in the prese position page, then most recently focus window from the live view page appears.

If you set the focus window from the preset positions page, it is included in these settings for that preset. The focus window can be redefined for the preset, but it cannot be deleted unless the preset is deleted.

Detectors

CameraTampering

CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.

Toconfigure tampering detection:

1. GotoDetectors > CameraTampering.

SethMinimundurationthattheimthatmustlapsbeforealarmgeneratedincreaseimdprevent falsealarmsforknownconditionsthataffecttheimage.

Select Alarmfodarkimages&alarmshouldbegeneratedfightaredimmedturnedofforthdenisprayed, covered,orrenderedseverelyoutoffocus.

4.ClickSave.

Toconfiguretheproducttosendanalarmwhentamperingoccurs:

1. GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

1. EnteraNamefortheactionrule.

UndeConditionselecDetectorsfromthTriggerist.

1. SelectTamperingfromthelistofdetectors.

2. Optionally, select as schedule and set additional conditions.

SelectactionTo sendaremailselectSendNotificationandselectRecipientfromthedisbfefinedrecipients.

Note

The Which Executive Option Unde Duration cannot be used with cameramperings since camerampering does not have duration and onceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.

Formoreinformationonactionsrules,seeEventsonpage25.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconfiguredbydefiningupto10IncludeandExcludewindows:

- Includewindows—defineareaswheremotionsshouldbedetected

Exclude windows defin areas within a window that should be ignored (areas outside include windows are automatically ignored).

Forinstructions, see SetupMotionDetectionWindowsonpage22.

To control the number of motion detection alarm parameters ObjectSizeHistory and Sensitivity can be adjusted to see MotionDetectionParameter on page 22.

Oncemotiondetectionwindowsareconfigured, theAxisproductcanbeconfiguredtoperformactionswhenmotionisdetected. Possible actions include uploading images and startecording. From more information se SetupActionRules or page 25.

Note

• Usingthemotiondetectionfeaturemaydecreasetheproduct'soverallperformance.
• ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.ChangingtheorientationofthecamerawillalsochangethepositionoftheMotionDetectionWindow.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow, followtheseinstructions:

1. GotoDetectors > MotionDetection.

Select the Configure included Window option and click New Select the new window with this of windows and enter adescriptivename.

1. Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired position)ofthewindow.

Adjust the Object Size History and Sensitivity profile slider (see Motion Detection Parameters for details) Any detected motion within an active window is indicated by red peaks in the Activity window.

5.ClickSave.

To exclude parts of the inclusion window select the Configur Excluded Windows an position the exclusion window within the inclusion window.

ToletanincludeexcludowindowsselecthowindowirthdisbwindowsandlicDel.

MotionDetectionParameters

The parameters controlling motion detection are described in the table below:

Parameter	ObjectSize	History	Sensitivity
Description	Objectsizerelativetowindow size.	Objectmemorylength.	Differenceinluminance betweenbackground and object.
Highlevel(100%)	Onlyverylargeobjectstrigger motiondetection.	Anobjectthatappearsin thewindowtriggersmotion detectionforalongtime beforeitisconsideredas non-moving.	Ordinarycoloredobjectson ordinarybackgroundstrigger motiondetection.
Mediumlevel(50%)			Alargedifferenceinluminance isrequiredtotriggermotion detection.
Lowlevel(0%)	Evenverysmallobjectstrigger motiondetection.	Anobjectthatappearsin thewindowtriggersmotion detectiononlyforaveryshort timebeforeitisconsideredas non-moving.	Onlyverybrightobjectson adarkbackgroundtrigger motiondetection.
Recommendedvalues	5–15%60–90%75–95%
Defaultvalue(80%)	15%90%

Detectors

Note

• Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow,andselectalowobjectsize.
• To avoid triggering on small objects, select a high object size.
• Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion detectiontotriggeraslongastheobjectispresentinthewindow.
• Toonlydetectflashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications forAxisproductsForminformationaboutavailableapplicationsdownloadstrialsandicensesgetwww.axis.com/applications

Note

• Itisrecommendedtorunoneapplicationatatime.
• Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstothelnternet
- Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense, theAxisproductserialnumber(S/N) is required. The serial number can be found on the product label and under SystemOptions > Support > SystemOverview.

UploadApplication

Touploadandstartanapplication:

1.GotoSetup>Applications.
2ndeUploadApplicationclicBrowseLocateapplicationfileandclicUploadPackage.
3. Install the license (if applicable). For instructions, seethedocumentation provided by the application vendor.
Start the applicationGd page Applications select the application in the db installed applications and click Start.
5. Configuretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

• Applicationscanbeuploadedbyproductadministrators.
• ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version 3.10andlater.

To generate of file to the application to Application Select the application and click Log.

ApplicationConsiderations

Ifanapplicationisupgraded, applicationsettings, including the license, will be removed. The license must be installed and the application reconfigured.

If the Axis product's firmware is upgraded, uploaded applications and their settings will remain unchanged, although this is not guaranteed by Axis Communications. Not that the application must be supported by the new firmware. For information about firmware upgrades, see Upgrade the Firmware on page 43.

If the Axis product is restarted, running applications will restart automatically.

If the Axis product is restored or reset to factory default, uploaded applications and their settings are removed. For information about restoring the Axis product, see Maintenance page 4. For information about factory default, see Reset to factory default settings on page 41.

XF40-Q1765 Explosion Protected Fixed Network Camera

Events

Events

TheEventpagesallowyoutoconfiguretheAxisproducttoperformactionswhendifferenteventsoccur. Forexample, theproduct canstartarecordingorsendanemailnotificationwhenmotionisdetected.Thesetofconditionsthatdefineshowandwhen theactionistriggerediscalledanactionrule.

SetUpActionRules

Anactionruledefinestheconditionsthatmustbemetfortheproducttoperformanaction,forexemplerecordvideoorsendan emailnotification.Ifmfultipleconditionsaredefined,allofthemmustbemettotriggertheaction.

Fomoreinformationaboutavailabletriggersandactionsseedriggersopage25andActionsopage26.

The following example describes how to setup an action rule to record video to an network share if there is movement in the camera's field of view.

Setupmotiondetectionandaddanetworkshare:

GdDetectorsMotionDetectionandconfiguremotiondetectionwindowSepage22.

QoSystemOptionsStorageandetupthenetworkshareSepage39.

Setuptheactionrule:

GetEventsActionRulesandClickAdd.

1. SelectEnableruleandenteradescriptivenamefortherule.

SelectDetectorsfromtheTriggedrop-downlist.

SelectMotionDetectionfromthedrop-downlistSelectthemotiondetectionwindowtouse.

OptionallyselectScheduleandAdditionalconditionsSebelow.

UnderActions;selectRecordVidedfromtheTypedrop-downlist.

SelectStreampro IandconfiguretheDurationsettingsdescribedbelow.

1. SelectNetworkSharefromtheStoragedrop-downlist.

Touse mortharon trigge fo the action rules elect Additional conditions and click Add add additional triggers When using additional conditions, all conditions must bemettotrigger the action.

To prevent aaction from being triggered repeatedly, Waiteastime can be set Entethimere hours minutes and seconds, during which the triggers should be ignored before the action rule can be activated again.

The recording Duration of o actions can be set in each immediately before and after the even Select Pre-trigger time and/or Post-trigger time to the number of seconds. When while the active is enabled and the action is triggered again during the post-trigger time, there cording timewill be extended with another post-trigger time period.

Formoreinformation,seetheonlinehelp

Triggers

Available action rulerigger and conditions include:

ApplicationsUsed installed applicationstriggethe rule SeeApplicationsorpage24.

- Detectors

Events

Day/NightModeTriggerthe rule whether product switches between day mode (IRcutilteon) and night mode (IRcutfilteroff). This can forexample be used to control an external infrared (IR) light connected to an output port.

LivStreamAccessedTrigger the rule when any stream is accessed and during ed storage playback. This can forexample be used to send notifications.

MotionDetectionTrigger rule when motions detected. See Motion Detection on page 21.

-Tampering-Triggertherulewhentamperingisdetected.See.

- Hardware

NetworkTriggertheulenetworkconnectionsosbrestoredThisarfoexampleusedstart recordingtotheSDcard.

TemperatureTriggetheulethtemperaturfallsoutsideinsidtheoperatingangotheproductThis canforexamplebeusedtosendmaintenancenotifications.

- InputSignal

ManualTriggerTrigger rules using the ManualTriggerbutton in the ViewPageSeeControl on theLiveViewPageonpage9.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation andconfiguration.

VirtualInputscanused by MSVidedManagementSystem;driggeactionsVirtualInputscanfor example,beconnectedtobuttonsintheVMSuserinterface.

•Storage

DisruptionTrigger the rule storage problems are detected for example of storage devices unavailable, removed, full, locked or if other reader or write problems occur. This can forexample be used to send maintenance notifications.

RecordingTriggertheulwhertheAxiproductrecordsthoragdeviceTherecordingstatusrigger canbeusedtonotifytheoperator,forexamplebyflashingLEDlights,iftheproducthasstartedorstoppedto recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.

•System

SystemReadyTriggertheulwhertheproduchabeerstartedandalservicesareunningThisarfor examplebeusedtosendanotificationwhentheproductrestarts.

•Time

RecurrenceTrigger the rul periodically See Setup Recurrences or page 28 This afo example used to upload an image every 5 minutes.

UsScheduleTriggertheulaccordingtheselectedscheduleSeeCreateScheduleorpage28.

Actions

Availableactionsinclude:

Day/NightVisionModeSetlaymodel(Rufilterp)nightmodel(Rufilterpff).

OverlayTextDisplayoverlaytextSedHowtincludeoverlaytextinteractionpage18.

• RecordVideo–Recordvideotoaselectedstorage.
• SendImages–Sendimagestoarecipient.
• SendNotification-Sendanotificationmessagetoarecipient.

Events

SendSNMTrapSendSNMRapmessage the operator Make surchaSNMP enabled and configured under SystemOptionsNetworkSNMP.

- SendVideoClip-Sendavideocliptoarecipient.

Statul EDFlas the EIndicator This afo example should validate triggers such motion detection during product installation and configuration.

AddRecipients

Theproduct cansendmediafilesandmessagesto notifyusersaboutevents.Beforetheproduct cansendmediafilesornotification messagesyoumustdefineonoremorerecipientsFoimformationaboutavailableoptionsseeRecipienttypespage27.

Toaddarecipient:

GoEventsRecipientandclicAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

1. Enter the information needed for the recipient type.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

RecipientTypes

The following recipients are available:

RecipientUsewithaction	Notes
Email	SendImagesSendNotificationSendVideoClip	Anemailrecipientcancontainmultipleemailaddresses.
FTP	SendImagesSendVideoClip
HTTP	SendImagesSendNotificationSendVideoClip
HTTPSSendImages	SendNotificationSendVideoClip	EncryptedfiletransferusingHyperTextTransferProtocolSecure(HTTPS).SpecifylogininformationfortheHTTPSserverandvalidatetheserver'scertificate.IfthereisaproxybetweentheAxisproductandtheHTTPSserver,alsospecifytheproxysettings.
NetworkShareSendImages	SendVideoClip	Anetworksharecanalsobeusedasastoragedeviceforrecordedvideo.GoSystemOptions>Storagetoconfigureanetworksharebeforesettingupacontinuousrecordingoranactionruletorecordvideo.Formoreinformationaboutstoragedevices,seeStorageonpage39.
TCP

SendNotification

SetUpEmailRecipients

Emailrecipientscanbeconfiguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand authenticationusedby,forexample,accorporateemailserver.

Note

Some email providers have security filter that prevent users from receiving or viewing large attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid delivery problems and locked email accounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

GddEventsRecipientandclickAdd.

EnterNamandelecEmaifronthTypeist.

Entethemailaddresses send emails forth field uscommasseparatemultipladdresses.

1. Select the email provider from the Provider list.
   5.Entertheuser|Dandpasswordfortheemailaccount.
   6.ClickTesttosendatestemail.

TsetupremailrecipientusingforexamplecorporatemaierverfollowthinstructionsaboveductUsedefineds ProviderEntethemailaddressappeansendeinthFromfieldSelectAdvancedsettingsandspecify&MTBerver addressportandauthenticationmethodOptionallyselectUsencryptionsendmailsoarencryptedconnectionTheserver certificatecanbevalidatedusingthecertificatesavailableintheAxisproduct.Forinformationonhowtuploadcertificates,see Aboutcertificatesonpage32.

CreateSchedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside officehours.Useoneofthepredefinedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

GddEventsSchedulesandliclAdd.

1. Enteradescriptivename and the information needed for daily, weekly, monthly or yearly schedule.
   3.ClickOK.

Taus the scheduler action rule selects the schedule from the Schedule drop-down list the Action Rule Setup page.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

GddEventsRecurrenceandlicAdd.

2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.

To set the recurrence in action rule first select Time from the Trigger drop-downlist the Action Rule Setup page and then select the recurrence from these second drop-downlist.

To modify remove recurrences, select the recurrence in the Recurrence List and click Modify Remove.

Recordings

TheAxisproductcanbeconfiguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage29.
- Tosetupactionrules,seepage25.
•Toaccessrecordings,seeRecordingListonpage29.
•Toconfigurecameracontrolledstorage,seeStorageonpage39.

RecordingList

Recorded videos related to the Recordings List page. The shows each recording's start date and time duration and the event that triggered the recording.

Toplayordownloadarecording, followthesesteps:

1. GotoRecordings>List.

Use the filter to narrow the disfecording Enteth desired filter criteria and lic Filte Some filters may take along timetocomplete.

1. Selecttherecording.

@licPlayplaythecordingcirclicDownloaddownloadthecording.

Multiple recordingscarbdownloadedtheSamTimeSelectrecordingsandlicDownloadThedownloadedfilezipfile containingaminimumofthreefiles,ofwhichtheMatroska(mkv)filesaretheactualrecordings.Therecordingsaretime-stamped withthedateandtimetheyweredownloaded(asopposedtothedatetherecordingsweremade).

Note

ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter canbedownloadedfromwww.axis.com/techsup/software

For detailed recording and video information, select recording and click Properties.

Toremovearecording,selecttherecordingandclickRemove.

ContinuousRecording

The Axproduct are configured continuously saved for storage device information about storage devices. Storage or page 39 prevent the disk from becoming full if recommended configuration is automatically removed in recordings.

Ifanewstreamprofileisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda newrecordingwiththenewstreamprofilewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey areremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1. GotoRecordings>Continuous.
   2.SelectEnabled.
2. Select the type of storage device from the Storagelist.
3. SelectaStreamprofiletouseforcontinuousrecordings.
   5.ClickSavetosaveandstarttherecording.

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.AllwebpagesincludingtheonlinehelpwillbedisplayedintheselectedlanguageTo switchlanguagesgoSetupLanguagesandfirstuploadthenewLanguagefileBrowseandocatchefilandclicktheUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

• Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English.
• ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
• Afirmwareupgradewillnotaffectthelanguageused. However if you have uploaded an ewlanguageto the product and later upgradethe firmware, it may happen that the translation no longer match the product's web pages. In this case, upload an updated language file.
• Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterverersionofthelanguagefileisuploaded.

SystemOptions

Security

Users

Use access controlled enabled by default and a configuration under SystemOptions Security Users Administrator can setup other users by giving them usernames and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the live view page.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

•ViewershaveaccesstotheLiveViewpage
-Operatorshaveaccesstoallsettingsexcept:
-creatingandmodifyingprivacymasksettings
-uploadingapplicationsandlanguagefiles
-anyofthesettingsincludedintheSystemOptions

Administrator have unrestricted accessal settings The administrator can add modify and remove other users.

Note

Not that whether option Encrypted unencrypted selected the web server will encrypt the password This default option for anewunitor a unit reset to factory default settings.

UndeHTTP/RTSIPasswordSettingsselecttheTypeofpasswordallowYoumayneedallowunencryptedpasswordsifthereareviewingclientsthatdonotsupportencryption,orifyouupgradedthefirmwareandexistingclientssupportencryptionbutneedtologinagainandbeconfiguredtousethisfunctionality.

UndeUseSettingsselecttheEnablanonymousviewelogioptionallowanonymoususersaccesstheLiveViewpage.

DeselecttheEnablBasiSetupoptionthetaBasiSetupmenuBasiSetupproviderquicaccesssettingsthathouldbe madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperabilitybetweendifferentvendorproducts,increasedflexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IAddress filtering enabledorth System Options Security,Address Filtepage. Once enabled the listed address are allowed denied access the Axiproduct SelectAllowDenFromthe distanceApply enableAddress filtering.

The administrator can add up to 256IP addressentriestothelist (asingleentry can contain multiple IP addresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing. HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconfiguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator, operator, viewer)login.

TousHTTPSarHTTPScertificatenusfirstbeinstalledGoSystemOptionsSecurityCertificatesinstallandmanage certificates.SeeAboutcertificatesonpage32.

ToenableHTTPSontheAxisproduct:

1. GotoSystemOptions>Security>HTTPS
2. SelectanHTTPCertificatefromthelistofinstalledcertificates.
3. Optionally, click Ciphers and select the encryption algorithm for SSL.
4. SettheHTTPSConnectionPolicyforthedifferentusergroups.
   5.ClickSavetoenablethesettings.

Taccess the Axis product via desired protocol, the address field in browser content https://forthHTTPProtocol and http://fortheHTTPProtocol.

The HTTP Sport change orth System Options Network TCP/IP Advance page.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication servertypicallyRADIUServerexampleswhicharFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation, theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcertificatesusingEAP-TLS (ExtensibleAuthenticationProtocolTransportLayerSecurity)ThecertificatesareprovidedbyCertificationAuthorityCA). Youneed:

• aCAcertificatetoauthenticatetheauthenticationserver.
• aCA-signedclientcertificatetoauthenticatetheAxisproduct.

To create and install certificates and System Options Security Certificates See About certificates or page 32.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1. GotoSystemOptions>Security>IEEE802.1X.

SelectCAcertificatandClientCertificatfromthdistofinstalledcertificates.

UndeSettingsselect the EAPOversion and provide the EARidentity associated with the client certificate.

1. ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly, the date and timesettings in the Axis product should be synchronized with an NTP server. See Date & Time on page 33.

Aboutcertificates

Certificatesareusedtoauthenticatedevicersonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network protectionviaIEEE802.1Xandsecureuploadofimagesandnotificationmessagesforexampleviaemail.Twotypesofcertificates canbeusedwiththeAxisproduct:

Server/Clientcertificates: To authenticate the Ax product Server/Client certificate can be self-signed issued by Certificate Authority(CA). Aself-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.

CAcertificatesAuthenticatpeercertificatesforexamplethecertificatoauthenticationserveincastheAxisproducts connectedtoanIEEE802.1Xprotectednetwork.TheAxisproductisshippedwithseveralpreinstalledCAcertificates.

Note

• If the product is reset to factory default, all certificates, except preinstalled CA certificates, will be deleted.
• If the product is reset to factory default, all preinstalled CA certificate that have been deleted will bere installed.

Howtocreateaself-signedcertificate

1. GotoSetup>SystemOptions>Security>Certificates.
2. ClickCreateself-signedcertificateandprovidetherequestedinformation.

HowtocreateandinstallaCA-signedcertificate

Create self-signed certificates How to create self-signed certificate on page 3.
2. GotoSetup>SystemOptions>Security>Certificates.
ClickCreatecertificatesigningequestanprovidetherequestedinformation.
4. CopythePEM-formattedrequestandsendtotheCAofyourchoice.
Whether signed certificates returned clicked install certificate and upload certificate.

HowtoinstalladditionalCAcertificates

1. GotoSetup>SystemOptions>Security>Certificates.
2. ClickInstallcertificateanduploadthecertificate.

Date&Time

The Axi product's lat and dim settings are configured under System Options Dat eTime.

CurrenServeTimedisplaythecurrentlatandime(24clock)Thetimecarbeisplayednl2clockirthetexoverlay(see below).

TohangthedatandimsettingsselecthepreferredTimmodundeNewServeTime:

SynchronizewithcomputetimeSetslatandimaccordingthecomputer'slockWiththisoptiondatandtimearesetonceandwillnotbeupdatedautomatically.
SynchronizewithNTServerObtainslatandimfromNTServerWiththisoptiondatandimsettingsare updatedcontinuouslyEoinformationonNTSettingsedNTPConfigurationorpage86.
IfusinghostnamefortheNTServer,DNServermustconfiguredSeeDNSConfigurationpage35.
- Setmanually—Allowsyoutomanuallysetdateandtime.

If using NTBerverselect your Time zone from the drop-down list, required check Automatically adjust todaylight saving time changes.

The DateTimeFormUsedImagestheDateandimformadisplayedstexoverlaythevidestreamUsthe

predefinedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp forinformationonhowtocatecustomdateand timformatsIncluddatandimethoverlaytext QatarvideandelectIncluddatandIncludtime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously, andatleastoneversion mustalwaysbeenabled.

IPv4AddressConfiguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare configuredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostConfigurationProtocol) allows network administrator to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamicIP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (hostname).

If DHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orresettheproductthefactorydefaultsettings(sepage 1)andherperformtheninstallationagain.

ToustatidAddresscheckUschfollowingAddressandspecifytheAddresssubnetmaslanddefaultrouter.

IPv6AddressConfiguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtotheconfigurationinthenetworkrouter.

TænabldPv6gdtSystemOptionsNetworkTCP/IPBasicOthesettingsforPvShouldbeconfiguredrthetworkouter.

ARP/Ping

The product's Address can be assigned using ARP and PingForm instructions see AssignIPAddress Using ARP/Pingprpage34.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional twominutes.

TalisabletheServicegtoSystemOptionsNetworkTCP/IPBasicandcleathoptionEnableARP/PingettingofAddress.

Pinging the product is still possible when the service is disabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1. AcquireafreestaticlPaddressonthesamenetworksegmentasthecomputer.
2. Locatetheserialnumber(S/N) on the product label.
   3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress> 

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125 

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber> 

ping-1408-t<IPaddress> 

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00 

ping-1408-t192.168.0.125 

1. Check that thenetwork cable is connected and then restart the product by disconnecting and reconnecting power.

GlostheommanpromptwhertheproductespondwithReplyfrom92.168.0.125:..osimilar.

Openbrowseandyphttp://intheLocation/Addressfield.

For themethods of assigning the address, the document Assign and Address and Access the video Stream or Axis Support web at www.axis.com/techsup

Note

ToperformmanpromptWindowsoperthStartmenuandypecmdrtheRun/Searchfield.

- TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselectRunasadministrator.

ToperformmanpromptPrMacOSOpertheTerminalutilityfromApplicationUtilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideaseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefromanylocation.FormoreinformationandheliptofindalocalAVHSServiceProvidergotowww.axis.com/hosting

The AVHSettings are configured under System Options Network TCP Basic the possibility to connect an AVHService is enabled by default. Todisable, clear the Enable AVHSbox.

One-clickenabledPressandholdtheproduct'sontrobutor(sedHardwareovervieworpagforaboutSecondtoconnectoarAVHServicovethInternetOncregisteredAlwayswilbenabledandtheAxisproductstaysconnectedtheAVHService.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHService.

Always The AxiproductwilconstantlyattemptconnecttheAVHServicovethenternetOnceregisteredthproductwill stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconveniettousethe one-clickinstallation.

AXISInternetDynamicDNSService

AXISnterneDynamidDNServiceassignshostnamefoeasyaccesstahproductFomoreinformationsewww.axiscam.net

To register the Axis product with AXIS Interne Dynamic DNS service system Options Network TCP/IPBasid Under Services click the AXIS Interne Dynamic DNS Service Setting button (requires access to Internet) The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConfiguration

DNS(DomainNamService)provides the translation of names to addresses The DNS settings are configured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNServeaddressidHCRusethDNSettingprovidedbytheDHCRerver.

TomakemanuasettingsselectUsethefollowingDNServeaddressandspecifythefollowing:

DomainnameEntethdomain(s)searchforthoshameusedbytheAxiproductMultipldomainscarbseparated by semicolonsThehoshamisalwaytheirsparbfullyqualifieddomainameforexamplenyserveristhoshamerthefullyqualifieddomainamemyserver.mycompany.comwheremycompany.comishdomainame.

Primary/SecondaryDNServeEntethdAddressesofthprimaryandsecondaryDNServersThesecondaryDNServes optionalandwillbeusediftheprimaryisunavailable.

NTPConfiguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconfiguredunder SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTBerveaddressidHCRustheNTBettingprovidedbythDHCServer.

TomakemanuasettingsselectUsethfollowingNTBerveaddressandentethosthamofAddressoftheNTBerver.

HostNameConfiguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS nameThehostnameconfiguredundesystemOptionsNetworkTCP/IBAdvanced.

SelectObtainmoshamv4Pv4DHCRushoshamprovidedbytheDHCServerunningnIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnableDynamidDNS updates dynamically update local DNS servers whenever the Axis product's address changes.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddress enabled by default and assign the Axi product additional address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-LocalIPandastic or DHCP-suppliedIPaddressatthesametime.

This function can be disabled under System Options Network TCP/IP Advanced.

HTTP

The HTTP port used by the Axiproductar be changed under SystemOptionsNetworkTCP/IP Advanced addition the default setting, which is 80, any port in therange 1024-65535 can be used.

HTTPS

The HTTP sport used by the Axi product are changed under SystemOptions Network TCP/IP Advanced addition to the default setting, which is 443, any portion in the range 1024-65535 can be used.

TenableHTTPSgdSystemOptionsSecurityHTTPSFomoreinformationsedHTTPSorpage31.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontothelnternet.Thisisdonebyforwarding networktrafficfromtheprivatenetworktothe"outside",thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-configuredtostopattemptsstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

Use NATraversalwhentheAxisproductlocatedbraintrane(LAN)andyouwishtomaketavailablefromthe(WAN)ide ofaNATrouter.WithNATtraversalproperlyconfigured,allHTTPtraffictoanexternalHTTPportintheNATrouterisforwardedto theproduct.

NATraversal configured under System Options Network TCP/IP Advanced.

Note

• ForNATtraversaltowork, this must be supported by the router. Therouter must also support UPnP TM.
• In this context, router refer to an any network routing devices such as NATrouter, Networkrouter, Internet Gateway, Broadbandrouter, Broadband sharing device, or as softwares such as firewall.

Enable/Disable Where enabled the Axi product attempts to configure port mapping nA Trout by you network using UPnP NotethatUPnP ^TM must be enabled in the product (see System Options > Network > UPnP).

Usmanually selected NATouteSelect this option manually select NAToute and entethdaddress other route in the field. If norouter is specified, the product automatically searches for NATrouterson your network. If more than one router is found, the default router is selected.

Alternative HTTP port Select this option manually defines externa HTTP Port Enter port the range 024-65535. The portfield isemptyor contains the default setting, which is 0, a port number is automatically selected when enabling NAT traversal.

Note

• AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled. ThisisusefulifyourNATrouterdoesnot supportUPnPandyouneedtomanuallyconfigurereportforwardingintheNATrouter.
• If you attempt to manually enter a port that is already in use, another available port is automatically selected.
  Wherth port selected automatically its displayed this field to change this pentemewport number and click Save.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewfirmware,userapplications,etc.TheFTPservercanbedisabled underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct'sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe changedundeSystemOptionsNetworkTCP/IPAdvancedThedefaultports554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconfiguredtouseaSOCKSserververtoreachnetworksontheother sideofafirewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindafirewall,and notifications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexamplethelnternet).

SOCKSconfiguredundesystemOptionsNetworkSOCKSFomoreinformationsethonlinehelp

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspecifiedresourcetoselectedtrafficonanetwork.AQoS-awarenetwork prioritizesnetworktrafficandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

The DoSettings are configured under SystemOptions Network QoS Using DSCR Differentiated Services Codepoint values the Axisproduct can mark different types of traffic.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specific,hardware-related issues that may need administrative attention. FormoreinformationaboutAXISVideoMIBandtodownloadMIBfiles, goto www.axis.com/techsup

Tenable and configure SNMPrtheAxisproductgctthSystemOptionsNetworkSNMPage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

Trapsareused by the Axis product send messages to management system important events and status changes Check Enable traps and enter the address where the trap message should be sent and the Trap community that should receive the message.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapfoSNMR1/v2areused by the Axiproduct send messages to management system important events and status changes. Check Enable raps and enteth address where the rmap message should be sent and the rap community that should receive them message.

The followingtrapsareavailable:

•Coldstart
•Warmstart
- Linkup
- Authenticationfailed

Note

AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecifictraps.

SNMR3 provide encryption and secure passwords to strap with SNMR3 or SNMR3 management application required.

TousSNMR3HTTPSmustenablededsHTPSorpage8 TenableSNMR3checkboxanprovidethinitiauser password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings on page 41.

UPnP ^TM

TheAxisproductincludessupportforUPnP ^TM .UPnP ^TM isenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.

UPnP™ canbedisabledunderSystemOptions>Network>UPnP

RTP/H.264

The RTportangandmulticastsettingsareconfiguredundeSystemOptionsNetworkRTP.

The RTP portranged defines the range of ports from which the video ports are automatically selected. Form multicast streams, only certain IP addresses and port numbers should be used.

SelectAlwaysMulticastVidedostarmulticaststreamingwithoubpeningRTSSession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NOTICE

Topreventdatacorruption, the SDcardshouldbeunmountedbeforeremoval.

Note

ForSDcardrecommendationssee www.axis.com

TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.

The following SDcardfilesystemsaresupported:

ext4-recommended but resilienc against data loss if cards ejected if there is bruppoweloss to access data store done on the card from the Windows operating system, at third-party ext4 driver or application is required.

• vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

The SDcardsmanagedorthSystemOptionsStoragePageClickSDCardoperStorageManagement.

If the card's status shows a failed topic Checkisk to be the problem can be found and then Repair This option is only available for SD cards with next 4. For SD cards with v FAT, use a card reader or computer to troubleshoot the card.

To avoid filling the card if recommended to remove recordings continuously. UndeGenera Settings select Remove recordings older than and select then number of days or weeks.

To stop writing the card and protect recordings from being removed, select Lockunde Genera Settings.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto www.axis.com/products/axis-camera-companion/support-and-documentation

Note

ForNASrecommendationsseewww.axis.com

Toaddanetworkshare:

1. GotoSystemOptions>Storage.
   2.ClickNetworkShare.
   3.EntertheIPaddress,DNSorBonjourametothehostserverintheHostfield.
   4.EnterthenameoftheshareintheSharefield.Subfolderscannotbeused.

I ^s required ^e selectThe ^s hare ^r require ^s ogirandentethesenaman ^a password.

6.ClickConnect.

To eal recording and data from the Axiproduct'soldeorthdesignatedshareclickCleaundeStorageTools.

T avoid filling the share if recommended remove recordings continuously Under Recording Settings; select Remove recordings older than and select then number of days or weeks.

Tstopwriting the share an protect recordings from being removed select Lockunde Recording Settings.

Maintenance

The Axisproduc provides several maintenance functions. These are available under System Options Maintenance.

ClickRestart perform correct start the Axiproductsobehaving expected This will have any of the current settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoreesmostettings(d) the factory default values The following settings are not affected:

•thebootprotocol(DHCPorstatic)
- thestaticIPaddress
- thedefaultrouter
- thesubnetmask
- thesystemtime
• theIEEE802.1Xsettings

Note

If theAxisproductisrestored, uploadedapplicationsandtheirsettingsareremoved.

ClicDefaultresetsettingsincludinghdaddress,thefactorydefaultvaluesThisbuttonshouldusedwithcautionTheAxiproductaralsdresetfactorydefaultusingthetronbuttonsedResetfactorydefaultsettingspage4.1.

To identify the product testh Status LEDclicFlashLEDundelentify and specify the duration in seconds minutes hours. This can be useful for identifying the product among other products installed in the same location.

Forinformationaboutfirmwareupgrade,seeUpgradetheFirmwareonpage43.

Support

SupportOverview

ThSystemOptionsSupportSupportOverviewpageprovidesinformationtroubleshootingandcontactInformation, shouldyourequiretechnicalassistance.

See also Troubleshooting on page 43.

SystemOverview

Together overview of the Axi product's status and settings and System Options Support System Overview Information that can be found here includes firmware version, IP address, network and security settings, event settings, images settings and recent log items.

Logs&Reports

The SystemOptionsSupportLogReportpageneratesogsndeportusefuofosystemanalysisandroubleshootingf contactingAxisSupport,pleaseprovideaServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccesLogListalfailed attempts to access the product The AccesLogar also configured disal connections to the product(see below).

ServeReport Provides information about the product status: pop-up window TheAccessLog automatically included in the Server Report.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.zipfilethatcontainsacompleteserverreport texfilerUTF-8FormatSelectdIncludsnapshowwithdefaultmagsettingsoptiortincludesnapshotoftheproductive View.Theserverreport.zipfileshouldalwaysbeincludedwhencontactingsupport.

ParametetisShowtheproduct'parametersandheicurrensettingThismayprove useful whertroubleshooting when contactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

TheogelvelsothSystemLogandheAccessLogarsetundeSystemOptionsSupportLogReportsConfiguration TheAccessLogcanbeconfiguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE

Improperuse may cause unexpected behavior and loss of contact with the Axis product.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide assistanceforproblemswithcustomizedscripts.

To Perth Script Editor and System Options Advanced Scripting, Scriptause problems, reset product to factory default settings, see page 41.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Tuploadafile,go toSystemOptions>Advanced>FileUpload.

Uploadedfile accessed through http:///local//wherethe selectedusergroup(viewer, operatoror administrator)for the uploaded file.

PlainConfig

PlainConfigisforadvanceduserswithexperienceofAxisproductconfiguration.Mostparameterscanbesetandmodifiedfrom thispage.

TooperPlainConfigdoSystemOptionsAdvancedPlainConfigAxiSupportdoesnoprovideassistancewiththisfeature.

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP address,tothefactorydefaultvalues.

Note

The installation and management software tools are available from the support pages on www.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1. Disconnectpowerfromtheproduct.
   PresandholdthecontrobuttonandeconnectpowerSedHardwareovervieworpag5
2. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
3. Releasethecontrolbutton. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings of DHC server available on the network the default address 192.168.0.90
4. Using the installation and management software tools, assign an Paddress, set the password, and access the videostream.

It's also possible to re parameters factory default via web interface Go Setup System Options Maintenance and clickDefault.

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourfirstactionswhentroublershootingaproblem shouldbetocheckthecurrentfirmwareversion.Thelatestversionmaycontainacorrectionthatfixesyourparticularproblem.The currentfirmwareversiontheAxiproductsdisplayedthepagSetupBasiSetupandrSetupAbout.

UpgradetheFirmware

Important

• Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
• Preconfiguredandcustomizedsettingsaresavedwhenthefirmwareisupgraded(providingthefeaturesareavailableinthenewfirmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

• After the upgrade process has completed, the product will restart automatically. If restarting the product manually after the upgrade, wait 10 minutes every you suspect the upgrade has failed.
• WhenyouupgradetheAxisproductwiththelatestfirmwarefromAxiswebsite,theproductreceivesthelatestfunctionality available.Alwaysreadthepugradeinstructionsandreasenotesavailablewitheachnewreleasebeforeupgrading thefirmware.

Toupgradetheproduct'sfirmware:

1. Download the latest firmware file to your computer, available free of charge at www.axis.com/techsup
2. GotoSetup>SystemOptions>Maintenanceintheproduct'swebpages.
   UndeUpgradServerclickBrowseandocatchfileyourcomputer.
   4.ClickUpgrade.
3. Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.
   6.GotoSetup>BasicSetuptoverifythefirmwareupgrade.

AXIScameraManagementabusedomultipleupgradesSeewww.axis.comfromoreinformation.

EmergencyRecoveryProcedure

If power or network connection is lostduring the upgrade, the process fails and the product may become unresponsive. Flashing red Status indicator indicates a failed upgrade. Torecover the product, follow the steps below. The serial number is found on the product's label.

1. In UNIX/Linux, typethefollowing from the commandline:
arp-s<IPaddress><serialnumber>temp
ping-1408<IPaddress>

In Window type of following from command/DOS prompt(this may require that your the command prompts an administrator):

arp-s<IPaddress><serialnumber>
ping-1408-t<IPaddress> 

1. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL + Ctstop Ping.

Openbrowseandypérthproduct'sAddressLthepagthappensustheBrowsbuttontoelectheupgrade filetouse.ThenclickLoadtorestarttheupgradeprocess.

1. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.
2. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axissupport at www.axis.com/techsup/

Symptoms, Possible Causes and Remedial Actions

Problemsupgradingthefirmware
Firmwareupgradefailure	Ifthefirmwareupgradefails,theproductreloadsthepreviousfirmware.Checkthefirmware fileandtryagain.
ProblemssettingthelPaddress
WhenusingARP/Ping	Trytheinstallationagain.ThelPaddressmustbesetwithintwominutesafterpowerhasbeen appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress UsingARP/Pingonpage34.
Theproductislocatedona differentsubnet	IfthelPaddressintendedfortheproductandthelPaddressofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youwillnotbeabletosethelPaddress.Contactyour networkadministratortoobtainanIPaddress.
ThelPaddressisbeingused byanotherdevice	DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS window,typepingandthelPaddresssoftheproduct):Ifyoureceive:Replyfrom:bytes=32;time=10... thismeansthatthelPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.Ifyoureceive:Requesttimedout,thismeansthatthelPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconflict withanotherdeviceonthe samesubnet	ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin	WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting tdoginYoumayneedmanuallytypehttphttpithebrowser'saddressfield.Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.SeeResettofactorydefaultsettingsonpage41.
ThelPaddresshasbeen changedbyDHCP	IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IfthelPaddresshas beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename hasbeenconfigured).Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign andAccesstheVideoStreamorAxisSupportwebatwww.axis.com/techsup.
Certificateerrorwhenusing IEEE802.1X	Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe synchronizedwithanNTPserver.SeeDate&Timeonpage33.

Theproductisaccessiblelocallybutnotexternally

RouterconfigurationToconfigureyourroutertoallowincomingdatatrafficitotheAxisproduct,enabletheNAT-traversalfeaturewhichwillattempttoautomaticallyconfiguretheroutertoallowaccesstotheAxisproductsedNATraversaportmappingforIPv4onpage36TheoutemustupportUPnP		TM.
Firewallprotection	CheckthelInternetfirewallwithyournetworkadministrator.
Defaultroutersrequired	CheckifyouneedtoconfiguretheroutersettingsfromSystemOptions>Network>TCP/IP>Basic.
ProblemswithstreamingH.264
ProblemswithAXISMediaControl(InternetExploreronly)	ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveXcontrols.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
NoH.264displayedintheclient	CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMCControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage11.
	IntheAMControPanelselecthH.264andliclSetdefaultH.264decoder.
	CheckhaRTSPenabledindeSystemOptionsNetworksTCP/IPAdvanced.
MulticastH.264onlyaccessiblebylocalclients	Checkifyourroutersupportsmulticasting,orifteroutersettingsbetweentheclientandtheproductneedtobeconfigured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264displayedintheclient	CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproductarevalidforyournetwork.
	Checkwithyournetworkadministratorortoseefthereisafirewallpreventingviewing.
PoorrenderingofH.264images	Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybedownloadedfromthemanufacturer'swebsite.
ColorsaturationisdifferentinH.264andMotionJPEG	Modifythesettingsforyourgraphicsadapter.Refertoheadapter'sdocumentationformoreinformation.
Lowerframeratethanexpected	SeePerformanceConsiderationsonpage47.
	Reducethenumberofapplicationsrunningontheclientcomputer.
	Limitthenumberofsimultaneousviewers.
	Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
	CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisnotsettoDecodeonlykeyframes.
	Lowertheimageresolution.
	Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxisproduct.

Videoandimageproblems,general

Imageunsatisfactory	CheckthevidestreamandcamersettingsundeSetupVideoVideStreamandSetupVideo>CameraSettings.
MotionDetectiontriggersunexpectedly
Changesinluminance	Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatiftherearesuddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivitysettingtoavoidproblemswithluminance.

Troubleshooting

Storageanddiskmanagementproblems

Storagedisruption	Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifotherreadwriteproblemsoccurTidentifythesourcofheproblemchecktheSystemLogunderSystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessarytore-mountthestoragedevice.Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage25.
Videocannotberecorded	CheckthattheSDcardisnotwriteprotected(thatis,readonly).
SDcardcannotbemountedReformattheSDcardandthenclickMount.

NOTICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

Technicalspecifications

You can find the latest version of the technical specifications at www.axis.com

PerformanceConsiderations

Whensettingupyour system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the framerate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the framerate.

The following factors are among them most important to consider:

• Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
• AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
• Simultaneousviewingofdifferentstreams(resolution, compression)bydifferentclients.Effectonframerateand bandwidth.
• AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
• Heavyusageofeventsettingsaffecttheproduct'sCPUload.Framerateaffected.
• UsingHTTPSmayreduceframerate, inparticularifstreamingMotionJPEG.
• Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
  •Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.
• RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand thegeneralperformance.