VS247N - Monitor ASUS - Kostenlose Bedienungsanleitung
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| Produkttyp | Monitor |
| Marke | ASUS |
| Modell | VS247N |
| Bildschirmdiagonale | 23,6 Zoll (60 cm) |
| Auflösung | 1920 x 1080 (Full HD) |
| Paneltyp | TN (Twisted Nematic) |
| Hintergrundbeleuchtung | LED |
| Reaktionszeit | 5 ms (Grau zu Grau) |
| Helligkeit | 250 cd/m² |
| Kontrastverhältnis | 1000:1 (statisch), 10.000.000:1 (dynamisch) |
| Betrachtungswinkel | 170° horizontal, 160° vertikal |
| Anschlüsse | 1x VGA, 1x DVI-D |
| VESA-Halterung | 100 x 100 mm |
| Energieverbrauch (Betrieb) | max. 30 W |
| Energieverbrauch (Standby) | max. 0,5 W |
| Abmessungen (mit Standfuß) | 558 x 421 x 210 mm |
| Gewicht (mit Standfuß) | 4,2 kg |
| Lieferumfang | Monitor, Standfuß, Netzkabel, VGA-Kabel, DVI-Kabel, Schnellstartanleitung, Garantiekarte |
| Besondere Merkmale | Flicker-Free, ASCR (ASUS Smart Contrast Ratio), Splendid Video Intelligence Technologie |
| Reinigung | Mit einem weichen, trockenen Tuch abwischen. Keine aggressiven Reinigungsmittel verwenden. |
| Sicherheit | Nur das mitgelieferte Netzteil verwenden. Auf stabile Oberfläche stellen. Ausreichende Belüftung sicherstellen. |
| Reparatur | Keine reparierbaren Teile im Inneren. Wenden Sie sich an autorisiertes Servicepersonal. |
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BEDIENUNGSANLEITUNG VS247N ASUS
ASUS
VS228/VS238
/VS247 Series
LCD Monitor
User Guide

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Line drawing of a computer monitor with no visible text or symbols on the screen or body, featuring the brand name 'ASUS' at the base (no additional text or symbols)Table of contents
Notices...... iii
Safety information .... iv
Care & Cleaning...... v
1.1 Welcome! 1-1
1.2 Package contents.... 1-1
1.3 Assembling the monitor base....1-2
1.4 Connecting cables 1-2
1.5 Monitor introduction.... 1-3
1.5.1 Front of the LCD monitor 1-3
1.5.2 Rear of the LCD monitor 1-5
2.1 Detaching the arm/stand (for VESA wall mount)....2-1
2.2 Adjusting the monitor.... 2-2
3.1 OSD (On-Screen Display) menu.... 3-1
3.1.1 How to reconfigure.... 3-1
3.1.2 OSD Function Introduction.... 3-1
3.2 Specifications.... 3-6
3.3 Troubleshooting (FAQ) 3-9
3.4 Supported Timing List 3-10
Copyright © 2013 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. ("ASUS").
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
ASUS PROVIDES THIS MANUAL "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners' benefit, without intent to infringe.
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference, and
- This device must accept any interference received including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

As an Energy Star® Partner, our company has determined that this product meets the Energy Star® guidelines for energy efficiency.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
Safety information
- Before setting up the monitor, carefully read all the documentation that came with the package.
- To prevent fire or shock hazard, never expose the monitor to rain or moisture.
- Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
- If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
- Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
- Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
- The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
- Use the appropriate power plug which complies with your local power standard.
- Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
- Avoid dust, humidity, and temperature extremes. Do not place the monitor in any area where it may become wet. Place the monitor on a stable surface.
- Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the monitor from damage due to power surges.
- Never push objects or spill liquid of any kind into the slots on the monitor cabinet.
- To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC.
- If you encounter technical problems with the monitor, contact a qualified service technician or your retailer.
Care & Cleaning
- Before you lift or reposition your monitor, it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the monitor. When lifting or carrying the monitor, grasp the edges of the monitor. Do not lift the display by the stand or the cord.
- Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
- Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the LCD. Never spray cleaner directly on the screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
- The screen may flicker during the initial use due to the nature of the fluorescent light. Turn off the Power Switch and turn it on again to make sure that the flicker disappears.
- You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
- When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the Power Switch for hours.
- When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not repair the screen by yourself!
Conventions used in this guide

WARNING: Information to prevent injury to yourself when trying to complete a task.

CAUTION: Information to prevent damage to the components when trying to complete a task.

IMPORTANT: Information that you MUST follow to complete a task.

NOTE: Tips and additional information to aid in completing a task.
Where to find more information
Refer to the following sources for additional information and for product and software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.
1.1 Welcome!
Thank you for purchasing the ASUS ^® VS228/VS238/VS247 Series LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper, broader, and brighter display, plus a host of features that enhance your viewing experience.
With these features, you can enjoy the convenience and delightful visual experience that the VS228/VS238/VS247 Series brings you!
1.2 Package contents
Check your VS228/VS238/VS247 Series LCD monitor package for the following items:
√ LCD monitor
√ Monitor base
√ Quick start guide
√ 1 x Power cord
√ 1 x VGA cable
√ 1 x DVI cable (Only for some models)
√ 1 x Warranty card

If any of the above items is damaged or missing, contact your retailer immediately.
1.3 Assembling the monitor base
To assemble the monitor base:
- Connect the base with the arm of monitor and turn clockwise. A click indicates that the base has been connected successfully.
- Adjust the monitor to the angle that is most comfortable for you.

We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.

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Technical diagram showing two views of a vehicle chassis with labeled parts and directional arrows indicating assembly or maintenance.1.4 Connecting cables
To connect cables:
Connect the cables you need based on chapter 1.5.2, page1-5.

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Line drawing of a computer monitor with a Sony logo and ports, mounted on a stand (no text or symbols beyond branding)1.5 Monitor introduction
1.5.1 Front of the LCD monitor

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AS H E/8 O/▼ MENU O/A ▲ + 1 2 ● ● 5 6 D/N ■ O/▼ MENU O/A ▲ ■ ○ ⊙ 1 2 ● ● 1 61. , S / B u n A
- Automatically adjust the image to its optimized position, clock, and phase by long pressing this button for 2-4 seconds (for VGA mode only). (S, / A A)
- Use this hotkey to switch among six video preset modes (Scenery, Standard, Theater, Game, Night View, and sRGB Mode) with SPLENDID™ Video Enhancement Technology.Exit the OSD menu or go back to the previous menu as the OSD menu is active. (S, / A S
2. Button:
- Press this button to decrease the value of the function selected or move to the next fuction.
• This is also a hotkey for contrast adjustment.
3. MENU Button:
- Press this button to enter the OSD menu.
- Press this button to enter/select the icon (function) highlighted while the OSD is activated.
4. Button:
- Press this button to increase the value of the function selected or move right/up to the next function.
• This is also a hotkey for brightness adjustment.
5. Input Select Button:
- This button is available for model VS228HR / VS238HR / VS247HR / VS247HV only.
• Use this hotkey to switch among VGA, DVI, or HDMI inputs.
6. Power Button/Power Indicator:
- Press this button to turn the monitor on/off.
- The color definition of the power indicator is as the table below.
| Status Description | |
| Blue ON | |
| Amber Standby mode | |
| OFF OFF | |
1.5.2 Rear of the LCD monitor

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ASUS HDMI DVI VGA 1 2 34- AC-In
- HDMI-In
(Available for model VS228HR, VS238HR, VS247HR, VS247HV only)
- DVI-In
(Available for model VS228NE/HR, VS238NR/HR, VS247NR/HR/HV only)
- VGA-In
- Earphone-Out
(Available for model VS228HR, VS238HR, VS247HR, VS247HV only)
2.1 Detaching the arm/stand (for VESA wall mount)
The detachable stand of the VS228/VS238/VS247 Series LCD monitor is specially designed for VESA wall mount.
To detach the arm/stand:
- Pull the stop lever and turn anticlockwise to unlock.
- Detach the base from the monitor.
- Use your fingers gently pull away the plate that covers the stand neck. Use a screwdriver to remove the four screws that secure the stand to the monitor.
- Detach the stand from the monitor.

• We recommend that you cover the table surface with soft cloth to prevent damage to the monitor.
- Hold the stand of the monitor while removing the screws.

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Diagram illustrating a device's internal structure with labeled components and directional arrows indicating movement or transformation.
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Technical diagram showing a device with internal components and a magnified view of a circular component labeled ③.

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Diagram showing a device with labeled components and an arrow indicating direction, marked with number 4.

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Diagram showing a device with labeled components and an upward arrow, likely illustrating a process or assembly.
• The VESA wall mount kit (100 x 100 mm) is purchased separately.
- Use only the UL Listed Wall Mount Bracket with minimum weight/load according to the model listed in the specification table (Screw size: M4 x 10 mm).
2.2 Adjusting the monitor
- For optimal viewing, we recommend that you look at the full face of the monitor, then adjust the monitor to the angle that is most comfortable for you.
- Hold the stand to prevent the monitor from falling while changing its angle.
- You can adjust the monitor's angle from -5^ to 20^ .

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-5° ~ 20°3.1 OSD (On-Screen Display) menu
3.1.1 How to reconfigure

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ASUS VS247 Splendid Color Image Input Select System Setup Scenery Mode Standard Mode Theater Mode Game Mode Night View Mode sRGB Move Menu Exit- Press the [MENU] button to activate the OSD menu.
- Press ▼ and ▲ to navigate through the functions. Highlight and activate the desired function by pressing the [MENU] button. If the function selected has a sub-menu, press ▼ and ▲ again to navigate through the sub-menu functions. Highlight and activate the desired sub-menu function by pressing the [MENU] button.
- Press ▼ and ▲ to change the settings of the selected function.
- To exit the OSD menu, press the ⚪ button. Repeat step 2 and step 3 to adjust any other function.
3.1.2 OSD Function Introduction
1. Splendid
This function contains six sub-functions that you can select for your preference. Each mode has the Reset selection, allowing you to maintain your setting or return to the preset mode.

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ASUS VS247 Splendid Color Image Input Select System Setup Scenery Mode Standard Mode Theater Mode Game Mode Night View Mode sRGB Move Menu Exit- Scenery Mode: This is the best choice for scenery photo displaying with SPLENDID™ Video Enhancement.
- Standard Mode: This is the best choice for document editing with SPLENDID™ Video Enhancement.
- Theater Mode: This is the best choice for movie watching with SPLENDID™ Video Enhancement.
- Game Mode: This is the best choice for game playing with SPLENDID™ Video Enhancement.
- Night View Mode: This is the best choice for playing dark-scene game or watching movie with SPLENDID™ Video Enhancement.
- sRGB: This is the best choice for viewing photos and graphics from PCs.

In the Standard Mode, the Saturation, Skin Tone, Sharpness, and ASCR functions are not user-configurable.
In the sRGB, the Brightness, Contrast, Saturation, Color Temp., Skin Tone, Sharpness, and ASCR functions are not user-configurable.
2. Color
Select the image color you like from this function.

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ASUS VS247 Splendid Color Image Input Select System Setup Brightness 90 ▶ Contrast 80 ▶ Saturation 50 ▶ Color Temp User Mode ▶ Smart View OFF ▶ Move Menu Exit S- Brightness: The adjusting range is from 0 to 100. The ⚙ button is also a hotkey to activate this function.
- Contrast: The adjusting range is from 0 to 100. The 🔊 button is also a hotkey to activate this function.
• Saturation: The adjusting range is from 0 to 100.
• Color Temp.: Contain three preset color modes (Cool, Normal, Warm) and one User Mode. - Skin Tone: Contain three color modes including Reddish, Natural, and Yellowish.
• Smart View: Enable a clearer visibility after tilted the screen.

In the User Mode, colors of R (Red), G (Green), and B (Blue) are userconfigurable; the adjusting range is from 0 \~ 100.
3. Image
You can adjust the image Sharpness, Aspect Control, Position (VGA only), and Focus (VGA only) from this main function.

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ASUS VS247 Splendid Color Image Input Select System Setup Sharpness 40 Trace Free 60 Aspect Control Full ASCR OFF Position Focus Move Menu Exit S- Sharpness: Asjust the picture sharpness. The adjusting range is from 0 to 100. (Only available for selecting “Standard Mode” in Splendid menu.)
- Trace Free: Speeds up the response time by Over Drive technology. The adjusting range is from lower 0 to faster 100. (Available for model VS247HR only)
- Aspect Control: Adjust the aspect ratio to "Full", "4:3", or "Over Scan". (The "Over Scan" ratio is only available for HDMI input.)
- ASCR: Select ON or OFF to enable or disable dynamic contrast ratio function. (ASCR: ASUS Smart Contrast Ratio. Disabled at "Standard Mode".)
- Position: Adjust the horizontal position (H-Position) and the vertical position (V-Position) of the image. The adjusting range is from 0 to 100. (Only available for VGA input.)
- Focus: Reduce Horizontal-line noise and Vertical-line noise of the image by adjusting (Phase) and (Clock) separately. The adjusting range is from 0 to 100. (Only available for VGA input.)
4. Input Select
Select the input source from VGA, DVI, or HDMI.

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ASUS VS247 Splendid Color Image Input Select System Setup VGA DVI HDMI Move Menu Exit• DVI: Available for model VS228NE/HR, VS238NR/HR, VS247NR/HR/HV only.
- HDMI: Available for model VS228HR, VS238HR, VS247HR, VS247HV only.
5. System Setup
Adjust the system configuration.

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ASUS VS247 Splendid Color Image Input Select System Setup Splendid Demo Mode OFF Volume 50 ECO Mode OFF OSD Setup Language English Information 1/2 Move Menu Exit S page 1/2: ASUS VS247 Splendid Color Image Input Select System Setup All Reset 2/2 Move Menu Exit S page 2/2:page 2/2:
- Splendid Demo Mode: Activate the demo mode for the Splendid function.
• Volume: Adjust the earphone output volume level. The adjusting range is from 0 to 100. (Available for model VS228HR, VS238HR, VS247HR, VS247HV only)
- ECO Mode: Activate the ecology mode for power saving. (Some gray levels may not be distinguished if ECO is ON. Its brightness is lower than that when setting the Contrast Ratio to 100.)
- OSD Setup: Adjust the horizontal position (H-Position), vertical position (V-Position), OSD Timeout, DDC/CI, and Transparency of the OSD screen.
- Language: Select OSD language. The selections are English, French, German, Spanish, Italian, Dutch, Russian, Traditional Chinese, Simplified Chinese, and Japanese.
• Information: Display the monitor information of Input Port, Resolution, H-freq., V-freq, and Model Name.
- All Reset: Set to "Yes" to revert all settings to the factory default status.
3.2 Specifications
| Model VS228DE/NE | VS228DR/HR | |
| Panel Size 21.5"W(54.6 cm) | ||
| Max. Resolution 1920 x 1080 (FHD) | ||
| Backlight Tech. | LED Backlight Technology | |
| Brightness (Typ.) 200cd/m | ^2 | 250cd/ m^2 |
| Intrisinc Contrast Ratio (Typ.) | 600:1 1000:1 | |
| Viewing Angle (CR=10) | ≥ 90^(H) / ≥ 65^(V) | ≥ 170^(H) / ≥ 160^(V) |
| Display Colors 16.7 M | ||
| Response Time 5 ms | ||
| Earphone Output | No | VS228DR: NoVS228HR: Yes |
| Sound from HDMI No | VS228DR: NoVS228HR: Yes | |
| HDMI input (HDMI 1.3) No | VS228DR: NoVS228HR: Yes | |
| DVI input | VS228DE: NoVS228NE: Yes | VS228DR: NoVS228HR: Yes |
| D-Sub input Yes | ||
| Power Consumption Power ON < 21.1W* | ||
| Note | * Based on Energy Star 6.0 standard | |
| Power Saving Mode | < 0.5 W | |
| Power OFF Mode | < 0.5 W | |
| Tilt | -5° ~ +20° | |
| VESA Wall Mounting | Yes (100mm x 100mm) | |
| Phys. Dimension (WxHxD) | 514 x 386 x 200 mm | |
| Box Dimension (WxHxD) | 566 x 443 x 130 mm | |
| Net Weight (Esti.) | 3.8 kg | |
| Gross Weight (Esti.) | 5.9 kg | |
| Voltage Rating | AC 100~240V(Built-in) | |
| Model VS238HR VS238NR | ||
| Panel Size 23"W(58.4 cm) | ||
| Max. Resolution 1920 x 1080 (FHD) | ||
| Backlight Tech. LED Backlight Technology | ||
| Brightness (Typ.) 250cd/m | 2 | |
| Intrisinc Contrast Ratio (Typ.) | 1000:1 | |
| Viewing Angle (CR=10) | ≥ 170^ (H) / ≥ 160^ (V) | |
| Display Colors 16.7 M | ||
| Response Time 5 ms | ||
| Earphone Output | Yes No | |
| Sound from HDMI Yes No | ||
| HDMI input (HDMI 1.3) Yes No | ||
| DVI input Yes | ||
| D-Sub input Yes | ||
| Power Consumption Power ON < 22 W* | ||
| Note * Based on Energy Star 6.0 standard | ||
| Power Saving Mode | < 0.5 W | |
| Power OFF Mode | < 0.5 W | |
| Tilt | -5° ~ +20° | |
| VESA Wall Mounting | Yes (100mm x 100mm) | |
| Phys. Dimension (WxHxD) | 552 x 400 x 200 mm | |
| Box Dimension (WxHxD) | 608 x 460 x 130 mm | |
| Net Weight (Esti.) | 3.4 kg | |
| Gross Weight (Esti.) | 5.8 kg | |
| Voltage Rating | AC 100~240V(Built-in) | |
| Model VS247HR/HV | VS247NR | |
| Panel Size 23.6"W(59.9 cm) | ||
| Max. Resolution 1920 x 1080 (FHD) | ||
| Backlight Tech. LED Backlight Technology | ||
| Brightness (Typ.) 250cd/m | 2 | |
| Intrisinc Contrast Ratio (Typ.) | 1000:1 | |
| Viewing Angle (CR=10) | ≥ 170^ (H) / ≥ 160^ (V) | |
| Display Colors 16.7 M | ||
| Response Time | VS247HR: 2 ms(G to G)VS247HV: 5 ms | 5 ms |
| Earphone Output | Yes No | |
| Sound from HDMI Yes No | ||
| HDMI input (HDMI 1.3) Yes No | ||
| DVI input Yes | ||
| D-Sub input Yes | ||
| Power Consumption Power ON < 22.7 W* | ||
| Note * Based on Energy Star 6.0 standard | ||
| Power Saving Mode < 0.5 W | ||
| Power OFF Mode | < 0.5 W | |
| Tilt | -5° ~ +20° | |
| VESA Wall Mounting | Yes (100mm x 100mm) | |
| Phys. Dimension (WxHxD) | 562 x 411 x 200 mm | |
| Box Dimension (WxHxD) | 618 x 469 x 130 mm | |
| Net Weight (Esti.) | 4.4 kg | |
| Gross Weight (Esti.) | 6.8 kg | |
| Voltage Rating | AC 100~240V(Built-in) | |
3.3 Troubleshooting (FAQ)
Problem Possible Solution
| Power LED is not ON | Press the button to check if the monitor is in the ON mode.Check if the power cord is properly connected to the monitor and the power outlet. |
| The power LED lights amber and there is no screen image | Check if the monitor and the computer are in the ON mode.Make sure the signal cable is properly connected the monitor and the computer.Inspect the signal cable and make sure none of the pins are bent.Connect the computer with another available monitor to check if the computer is properly working. |
| Screen image is too light or dark | Adjust the Contrast and Brightness settings via OSD. |
| Screen image is not centered or sized properly | Press the button for two seconds to automatically adjust the image.Adjust the H-Position or V-Position settings via OSD. |
| Screen image bounces or a wave pattern is present in the image | Make sure the signal cable is properly connected to the monitor and the computer.Move electrical devices that may cause electrical interference. |
| Screen image has color defects (white does not look white) | Inspect the signal cable and make sure that none of the pins are bent.Perform Reset via OSD.Adjust the R/G/B color settings or select the Color Temperature via OSD. |
| Screen image is blurry or fuzzy | Press the button for two seconds to automatically adjust the image (for VGA mode only).Adjust the Phase and Clock settings via OSD. |
| No sound or sound is low(For model VS228HR, VS238HR, VS247HR, VS247HV) | Make sure the audio cable is properly connected to the monitor.Adjust the volume settings of both your monitor and computer.Make sure the computer sound card driver is properly installed and activated. |
3.4 Supported Timing List
VESA / IBM Modes Support Timing (D-SUB, DVI-D, HDMI inputs)
| Resolution | Refresh Rate | Horizontal Frequency |
| 640 x 350 | 70Hz | 31.469KHz |
| 640 x 480 | 60Hz | 31.469KHz |
| 640 x 480 | 67Hz | 35KHz |
| 640 x 480 | 75Hz | 37.5KHz |
| 720 x 400 | 70Hz | 31.469KHz |
| 800 x 600 | 56Hz | 35.156KHz |
| 800 x 600 | 60Hz | 37.879KHz |
| 800 x 600 | 72Hz | 48.077KHz |
| 800 x 600 | 75Hz | 46.875KHz |
| 848 x 480 | 60Hz | 31.02KHz |
| 1024 x 768 | 60Hz | 48.363KHz |
| 1024 x 768 | 70Hz | 56.476KHz |
| 1024 x 768 | 75Hz | 60.023KHz |
| 1152 x 864 | 75Hz | 67.5KHz |
| 1280 x 720 | 60Hz | 44.772KHz |
| 1280 x 800 | 60Hz | 49.702KHz |
| 1280 x 960 | 60Hz | 60KHz |
| 1280 x 1024 | 60Hz | 63.981KHz |
| 1280 x 1024 | 75Hz | 79.976KHz |
| 1366 x 768 | 60Hz | 47.712KHz |
| 1440 x 900 | 60Hz | 55.935KHz |
| 1680 x 1050 | 60Hz | 65.29KHz |
| 1680 x 1050 | 60Hz | 64.674KHz |
| 1920 x 1080 | 60Hz | 67.5KHz |
| 1920 x 1080 | 60Hz | 66.587KHz |
HDMI 1.3 CEA-861 Formats Supported Timing (for HDMI input)
| Resolution Refresh Rate Horizontal Frequency | ||
| 640 x 480P | 59.94 / 60Hz | 31.469 / 31.5KHz |
| 720 x 480P | 59.94 / 60Hz | 31.469 / 31.5KHz |
| 720 x 576P | 50Hz | 31.25KHz |
| 1280 x 720P | 50Hz | 37.5KHz |
| 1280 x 720P | 59.94 / 60Hz | 44.955 / 45KHz |
| 1440 x 480P | 59.94 / 60Hz | 31.469 / 31.5KHz |
| 1440 x 576P | 50Hz | 31.25KHz |
| 1920 x 1080i | 50Hz | 28.125KHz |
| 1920 x 1080i | 59.94 / 60Hz | 33.716 / 33.75KHz |
| 1920 x 1080P | 50Hz | 56.25KHz |
| 1920 x 1080P | 59.94 / 60Hz | 67.433 / 67.5KHz |
* The modes not listed in the above tables may not be supported. For optimal resolution, we recommend that you choose a mode listed in the above tables.