Q6044 - Sicherheitskamera AXIS - Kostenlose Bedienungsanleitung
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| Produkttyp | PTZ-Sicherheitskamera |
| Marke | AXIS |
| Modell | Q6044 |
| Auflösung | 4 Megapixel (2592 x 1944) |
| Objektiv | 32-facher optischer Zoom, 4.3–137.6 mm |
| Schwenk-/Neigebereich | 360° endlos Schwenk, 180° Neige (mit automatischer Spiegelung) |
| Tag-/Nachtfunktion | Ja, automatischer IR-Sperrfilter |
| Mindestbeleuchtung | 0.05 Lux (Farbe), 0.01 Lux (SW) |
| Bildkomprimierung | H.264, Motion JPEG |
| Videoanalyse | Bewegungserkennung, Sabotagealarm, aktive Entlarvung |
| Netzwerkschnittstelle | 10/100 Base-T Ethernet, PoE+ (IEEE 802.3at) |
| Stromversorgung | PoE+ Klasse 4 oder 24 V AC |
| Leistungsaufnahme | Max. 25 W (typisch 15 W) |
| Schutzart | IP66, NEMA 4X, IK10 (Schlagfestigkeit) |
| Abmessungen (Durchmesser x Höhe) | 200 x 300 mm |
| Gewicht | 3,5 kg |
| Betriebstemperatur | -40 °C bis +50 °C |
| Speicher | MicroSD-Karte (optional) |
| Audio | Zweiwege-Audio, integriertes Mikrofon |
| Anschlüsse | Ethernet, Ein-/Ausgang (I/O), Audioeingang/-ausgang |
| Installation | Wand- oder Deckenmontage mit mitgelieferter Halterung |
| Wartung | Reinigung der Außengehäuse mit weichem Tuch, keine aggressiven Reiniger |
| Sicherheit | HTTPS-Verschlüsselung, IP-Adressfilter, Benutzerzugriffskontrolle |
| Ersatzteile | Netzteil, Halterung, Dichtungssätze über AXIS-Ersatzteile erhältlich |
| Garantie | 3 Jahre |
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BEDIENUNGSANLEITUNG Q6044 AXIS
USERMANUAL
AXISQ6044PTZDomeNetworkCamera
AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISQ6044 PTZDomeNetworkCamera, andisapplicabletofirmware5.55and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be found when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required. See also the product's online help, available via the web-based interface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom countrytocountry.Checkthelawsinyourlocalregionbeforeusing thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofficefanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnical or typographicalerrorsandreservestherighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyfanyakindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandfitnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidental or consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodiedintheproductdescribedinthisdocument.Inparticular,andwithoutlimitation,theseintellectualpropertyrightsmayincludeoneoremoreofthepatentslistedathttp://www.axis.com/patent.htmandoneoremreadditionalpatentsorpendingpatentapplicationsintheUSandothercountries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem "About"intheproduct'suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl).Thesourcecodeisavailable from http://developer.apple.com/darwin/projects/bonjour/
EquipmentModifications
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains nouser-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS, AXIS, ETRAX, ARTPECandVAPIXare registeredtrademarksortrademarkapplicationsofAxisABinvarious jurisdictions. All other company names and products are trademarks or registered trademark of their respective companies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows VistaandWWWareregisteredtrademarksoftherespectiveholders. JavaandallJava-basedtrademarksandlogosaretrademarkor registeredtrademarksofOracleand/oritsaffiliates.UPnP ^TM ia certificationmarkoftheUPnP ^TM ImplementersCorporation. SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD, miniSDHC,microSDHC,microSDXCarealltrademarksorregistered trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives andharmonizedstandards:
- Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC), on page 2.
LowVoltage(LVD)Directive2006/95/ECSeSafetyprpag@
- Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. See Disposal and Recycling, on page 2.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom AxisCommunicationsAB.SeeContactInformation,onpage3.
Electromagnetic Compatibility(EMC)
This equipment has been designed and tested to fulfill applicable standards for:
- Radiofrequencyemissionwheninstalledaccordingtothe instructionsandusedinitsintendedenvironment.
- Immunitytoelectricalandelectromagneticphenomenawhen installedaccordingtotheinstructionsandusedinitsintended environment.
USA
This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class Digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference or radiocommunications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will berequired to correct the interference at his own expense.
Canada
ThisClassAdigitalapparatuscomplieswithCanadianICES-003.
Europe
This digitalequipmentfulfillstherequirementsforRFemission according to the ClassAlimitofEN55022. Notice! This is a class product. In domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.
This product fulfill therequirements for immunity according to EN61000-6-1 residential, commercial and light-industrial environments.
Thisproductfulfillstherequirementsforimmunityaccordingto EN61000-6-2industrialenvironments.
Thisproductfulfillstherequirementsforimmunityaccordingto EN55024officeandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulfillstherequirementsforRFemission according to the ClassAlimitofAS/NZSCISPR22. Notice! Thisisa ClassAproduct. In domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがあります。この場合には使用者が適切な対策を請ずるよう要求されることがあります。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사용자는이점을주의하시기바라며,가정외의지역에서사용하는것을목적으로합니다.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation TechnologyEquipment.
The powersupply used with this product shall fulfill therequirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL60950-1.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocalrawsandregulations.Forinformationabout yournearestdesignatedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe

Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdorcommercialwaste.Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicablein theEuropeanUnionmemberstates.Topreventpotentialharmto humanhealthandtheenvironment,theproductmustbedisposed ofinanapprovedandenvironmentallysaferecyclingprocess.For informationaboutyournearestdesignatedcollectionpoint,contact yourlocalauthorityresponsibleforwastedisposal.Businessesshould contacttheproductsupplierforinformationabouthowtodispose ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EU ontherestrictionoftheuseofcertainhazardoussubstancesin electricalandelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative actAdministrationontheControlofPollutionCausedbyElectronic InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
Support
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channel to ensure a rapid response. If you are connected to the Internet, you can:
- downloaduserdocumentationandsoftwareupdates
• findanswerstoresolvedproblemsintheFAQdatabase.Search byproduct, category, orphrase
• reportproblemstoAxissupportstaffbyloggingintoyourprivate supportarea
- chatwithAxissupportstaff(selectedcountriesonly)
- visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings, webinars,tutorialsandguides.
TableofContents
HardwareOverview....6
ConnectorsandButtons....6
LEDIndicators....7
MidspanLEDIndicators....8
AccessingtheProduct....9
AccessfromaBrowser....9
AccessfromtheInternet....10
SettheRootPassword....10
TheLiveViewPage....11
MediaStreams....14
HowtoStreamH.264....14
MJPEG....14
AXISMediaControl(AMC)....14
AlternativeMethodsofAccessingtheVideoStream....15
AccessingAubiosStreams
SettingUptheProduct....17
BasicSetup....17
VideoandAudio....18
VideoStream....18
StreamProfiles....19
CameraSettings....20
Overlay....21
PrivacyMask....22
AudioSettings....23
AudioClips....24.
LiveViewConfig
PTZ(PanTiltZoom)....28
PrzePositions
Gatekeeper....29
2Autotracking
30 GuardTour
OSDIZones....31.
31 Advanced
ControlQueue....32
Detectors....33
ShockDetection....33.
Mofi3rDetection
AudioDetection....34
Applications....36
ApplicationLicenses....36
InstaApplication
ApplicationConsiderations....36
Events....38
SettingUpActionRule
40 Recipients
Schedules....41
Recurrences....42
Recordings....43
RecordingList....43
ContinuousRecording....43
Languages....44
SystemOptions......45
45__Security
Date&Time....47
48 Network
53_Storage
Barts Devices
Maintenance....54
55 Support
55 Advanced
ResetFactoryDefaultSettings
TableofContents
Multi-ConnectorCable(soldseparately)....57
Troubleshooting....59
CheckingtheFirmware....59
UpgradingtheFirmware....59
Symptoms, Possible Causes and Remedial Actions....60
TechnicalSpecifications....64
PerformanceConsiderations....66
HardwareOverview

1 Partnumber(P/N)&Serialnumber(S/N)
2 Networkconnector(PoE+)
3 Multi-connector
4 SDcardslot
5 StatusLEDindicator
6 Controlbutton
7 Powerbutton
ConnectorsandButtons
Fortechnicalspecifications,seepage64.
NetworkConnector
RJ45Ethernetconnector.SupportsPoweroverEthernetPlus(PoE+).Usethesuppliedmidspan.
NOTICE
The product shall be connected using a shielded network cable (STP). All cables connecting the product to themid spans shall be shielded (STP) and intended for their specific use. Makes sure that themid spans is properly grounded. For information about regulatory requirements, see Regulatory Information, on page 2.
Multi-connector
Terminalconnectorforconnectingexternalequipment:
•Audioequipment
- Input/Output(I/O)devices
- AC/DCpowersupply
Whenconnectingexternalequipment, amulti-connectorcable (available from Axis) is required in order to maintain the product's IP rating. From more information, Multi-ConnectoCable (sold separately) or page 57.
SDCardSlot
ArSCard(notincluded)carbusedfolocatecordingwithremovablestorageEfromoreinformationsedTechnicaSpecifications.
NOTICE
To prevent corruption recording the Card should be unmounted before removal. Unmount and Setup System Options > Storage > SDCardandclickUnmount.
ControlButton
Thecontrolbuttonisusedfor:
- Resetting the product to factory default settings. See page 56.
ConnectingarAXIS/idedHostingSystemserviceSepage49 ToconnectpressandholdhouttorfoaboutseconduntiltheStatusLEDflashesgreen.
ConnectingtoAXISnterneDynamidDNServiceSeepage49connectpressandholdthebutterforaboutseconds.
PowerButton
Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalsoused withthetrolobuttortesethcamerafactorydefaultsettingSepage56.
LEDIndicators
| LED | Color | Indication |
| Status | Unlit | Connectionandnormaloperation |
| Amber | Steadyduringstartup.Flashesduringfirmwareupgrade. | |
| Amber/redFlashesamber/red | fnetworkconnectionisunavailableorlost. | |
| RedFlashesredforfirmwareup | gradefailure. | |
| GreenShowssteadygreenfor | 0secondsfornormaloperationafterrestart. |
MidspanLEDIndicators
| LED | Color | Indication |
| Port | UnlitNocameraconnected. | |
| GreenSteadywhencameraconnected,normaloperation. | ||
| Green,flashingSlowflashwhenovercurrentorshortcircuitconditionontheport. | ||
| Green,flashing | Fastflashwheninputvoltageisoutofrangeorotherinternalerror. | |
| ACGreenSteadywhenACpowerinputconnected. | ||
AccessingtheProduct
ToinstalltheAxisproduct, refertothel InstallationGuidesupplied with the product.
The product can be used with most operating systems and browsers. There recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with the operating system. See Technical Specifications or page 64.
ToviewstreamingvideoinInternetExplorer, allowinstallationofAXISMediaControl(AMC)whenprompted.
Note
- QuickTime ^TM is also supported for viewing H.264 streams and for audio.
- If your computer restrict the use of additional software components, the product can be configured to use a Java applet for viewing Motion JPEG.
AccessfromaBrowser
- Startabrowser(InternetExplorer, Firefox, Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser'sLocation/Addressfield.ToaccesstheproductfromaMacintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.
If you donot know the Iaddress, use AXISIP Utility to locate the product on thenetwork. For information about how to discover and assign I address through installation and management software. Do the document Assign and Address and Access the Video Stream on Axis Support web at www.axis.com/techsup
- Enteryourusernameandpassword.Ifthisisthefirsttimetheproductisaccessed,therootpasswordmustfirstbe configured.Forinstructions,seeSettheRootPassword,onpage 10.
- The product'sLiveViewpageappearsinyourbrowser.
Note
The controls and layout of theLiveViewpagem may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your ownLiveViewpage.
AccessingtheProduct

Accessfromthelnternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust configureyournetworkroutertoallowincomingdatatrafficctotheproduct.Todothis,enabletheNAT-traversalfeature,which wilattemptautomaticallyconfiguretheroutetallowaccesstheproductThisenabledfromSetupSystemOptions>Network>TCP/IPAdvanced.
FomoreinformationsevATraversa(portmappingforIPv4orpage5GealsoAXISnterneDynamiDNService atwww.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
To access the product you must the password for the default administrator user or this slone in the Configure Root Passworddialog, which appears when the product is accessed for the first time.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certificate. HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafficbetweenwebbrowsersandservers.The HTTPScertificatensureencryptedexchangofinformationSedHTTPSprpage45.
The default administrator names are root permanent and cannot be deleted if the password for a root lost the product must be reset the factor default settings. See Default Factory Default Settings page 56.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection, followthesesteps:
- ClickUseHTTPS.
A temporary certificate(validforoneyear)iscreated, enabling encryption of all traffic and from the product, and the password can now be set securely.
2.Enterapasswordandthenre-enterittoconfirmthespelling.
- ClickOK. The password has now been configured.
TheLiveViewPage
The controls and layout of the liveView pagemay have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured her may differ from those displayed in your own live view page. The following provides an overview of each available control.
ControlsontheLiveViewPage

SelectstreamprofileoftheLiveViewpagefromtheStreamProfiledrop-downlistEoinformationabouthowtoconfigurestreamprofiles,seepage19.

ClicPuls activate the product's output for define period of time. Information about how to enable and configure output buttons, see page 26.

Click the Active/Inactive button to manually activate and inactive the product's output port information about how to enable and configure output buttons, see page 26.

The ManualTriggerbutton is used to trigger an action rule from the live View page. For information about how to configure and enable the button, see ManualTrigger, on page 11.

ClickSnapshot savesnapshot the video image Right-click the video image save in PEG form by your computer. This button is primarily intended for use when the AXIS Media Control view to toolbar is not available. Enable this button fromLiveViewConfig>ActionButtons.

The Audicliprop-downlistallows/outplayaudiclipronthdLiveViewpageSelecttheaudioclipandclickthePlaybutton.

Thefans are activated automatically. Pres this button to manually activate the product's fans. To enable the fan button and Live View Config Action Buttons and select Show a button.

Enabled disable the Gatekeeper by selecting On Off from the drop-down list Read more about the Gatekeeper on page 29.
ManualTrigger
The ManualTriggerisuseddriggeractionrufrofromtheLiveViewpage. Thenanuatriggercarfoexamplebusedo validateactionsduringproductinstallationandconfiguration.
Toconfigurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
BonthTriggedrop-downlistselectnpuSignal.
- From these second drop-downlist, select Manual Trigger.
- Select the desired action and configure the other settings as required.
Formoreinformationaboutactionrules,see.
AccessingtheProduct
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewLayout.
2ndeActionButtons;elecShowmanuatriggebutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewetoolbarsavailableInterneExploreonlySeeAXISMediaControl(AMC)prpage14omore information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

ThSnapshobuttortakesnapshobthevideimageLocationwherthimagesavedarspecified intheAMCControlPanel.

ClickhViewFulScreenbuttonandhvideoimagwilfilthentirescreenPressES(Escape)rthecomputer keyboardtocancelfullscreenview.

TheRecordbuttonused record the current video stream The location where the recordings saved can be specified in the AMControlPaneEnable this button from LiveViewConfigViewSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen audioisenabled.

Speakerbutton—Clicktoturnthespeakersonoroff.

MicrophoneButtonClickmutounmutethimicrophondSimplexspeakeronlymodetheMicrophonandTalk buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.

Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.


Half-duplexmode
TheTalk/ListerbuttonusedswitchbetweensendingandceivingaudioThebuttoncarbeconfigured fromtheAudiotabintheAMCControlpanel:
- Push-To-Talkmode: Clickandholdthebuttontotalk/send. Release the button to listen. - Toggle mode: Clickoncetoswitchbetween talking and listening.
Simplex-speakeronlymode
To end audio the Tall and Microphone buttons must be active, click the button to stop audio transmission.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspecifiedusersunder SystemOptions>Security>Users.
With the PTZControlQueue enabled the time each user is controlled by the PTZetting's limited click button to request release control of the PTZcontrol The PTZControlQueue setup under PTZControlQueue.
AccessingtheProduct

Click the Emulatjoystickmodbutton and click the image to move the camera view with the direction of the mousepointer.

Click the Centemode button and click them image decent the camera view forth a position The centemode button could also be used to zoom in on as specific area. Click the image and drag to draw are rectangles surrounding the are at obemagnified. To zoom out, rotate them mouse wheel.

Click the CtrpanebuttonoperthePTZontropanewhichprovidesadditionaPTZ controls. User-definedbuttonscanalsoappearintheControlpanel.SeeControls,onpage32.

Selectarecordedtourandclick toplayapreviouslyrecordedtourandclick tostop.See TourRecording,onpage30.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions, onpage28.

ClickhStarAutTrackbuttonstartautotrackingdirectlyfromtheLiveViewpageSee Autotracking,onpage29.

PanandTiltbars—Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthe cameraviewtothatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
Focusbar-Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthe focusbarwilldisabletheproduct'sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclicking theCtrlpanelbutton(seeabove).
Irisbar-Clickonapositionontheirisbartochangethedegreetowhichtheirisopened. Thiswilldisable the product's autorisfore-enableuses the PTZ contropanewhichisopened by clicking the Ctrpanebutton(seabove).
BrightnessbarCliclonpositionorthebrightnessbatadjusthæmagðrightnessThissettingwilhobsaved. TomakesavedchangedSetupVideoCameraSettingsBrightnessandadjustðrightness.

The PTZ control scarbe isabled under PTZ Advanced Controls sse Control spr page 32.
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailablestreamprofiles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
The videocompression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.
Deciding which combination of protocols and method stoused depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:
| UnicastRTP | Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttoalwayshaveanup-to-datevideo stream,evenifsomeimagesaredropped. | Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotraffic onthenetworkuntilaclientconnectsand requeststhestream.Notethatthereareamaximumof20 simultaneousunicastconnections. |
| RTPoverRTSP | Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletoconfigure firewallstoallowRTSPtraffic. | |
| RTPoverRTSPoverHTTP | Thisunicastmethodcanbeusedtotraverse firewalls.Firewallsarecommonlyconfiguredto allowtheHTTPprotocol,thusallowingRTPto betunneled. | |
| MulticastRTP | Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeimagesaredropped.Multicastingprovidesthemostefficientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe routerisconfiguredtoallowthis.ItisnotpossibletomulticastoverthelInternet,forexample.Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20 simultaneousconnections. | |
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedintheAMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecificrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
This formatusesstandardJPEGstillimagesforthevideostream. These images are then displayed and updated at a rate sufficient to create stream that shows constantly updated motion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXISMediaControlInInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
MediaStreams
TheAMCControlPanelcanbeusedtoconfigurevariousvideoandaudiosettings.PleaseeseetheAXISMediaControlUser's Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonfirstuse,afterwhichitcanbeconfigured.OpentheAMCControlPanelfrom:
- WindowsControlPanel(fromtheStartmenu)
Alternatively right-click the video camera Interne Explore and click Settings.

AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
MotionPEGervepush(fupported by the client Firefox example) This option maintains a proper HTTP connection to the browser and sends data as and when required, for as long as required.
StiUPEGmagesnbrowserEntethepathhttp://
Window Media Player This requires AXIS Media Control and the 1.264 decoder installed The following paths can be used:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
- QuickTime TM. The following pathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
Note
=|Paddress
•TheAxisproductsupportsQuickTime6.5.1andlater.- QuickTimeaddslatencytothevideostream.
- It maybe possible to use other player to view the H.264 stream using the paths above, although Axis does not guarantee this.
AccessingAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
VAPIX®ApplicationProgrammingInterface(API)Fomoreinformationyisitwww.axis.com/developer
-WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
-QuickTime TM supportsG.711andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
-TheJavaappletsupportssimplexaudiowithG.711encoding.
SettingUptheProduct
The Axproducta b configured by users with administrator operator rights To perth product ' Setup pages clicl Setup the topright-handcorner of the Live View page.
- Administratorshaveunrestrictedaccesstoallsettings.
- OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp

BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage45.
2.TCP/IP.Seepage48.
3. Date&Time.See page47.
4.VideoStream.Seepage18.
5.AudioSettings.Seepage23.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcanconfigurethefollowing:
•Videostreamsettings.See page 18.
- Streamprofiles.See page 19.
- Camerasettings.See page20.
•Overlayimage.Seepage21.
- Privacymask.Seepage22.
• Audiosettings.Seepage23.
• Audioclips.Seepage24.
VideoStream
You can defin the following video streams settings from VideoAudioVideoStream:
- Image.Seepage19.
•Audio.Seepage23.
•H.264.Seepage19. - MJPEG.Seepage19.
![Basic Setup Video & Audio Stream Profiles Camera Settings Overlay Image Privacy Mask Audio Settings Audio Clips Live View Config PTZ Detectors Applications Events Recordings Languages System Options About Video Stream Settings Image Audio H.264 MJPEG Image Appearance Resolution: 1200x720 (16:9) Compression: 30 [0..100] Rotate Image: 0 degrees Video Stream Maximum frame rate: Unlimited Limited to [1..20] fps per viewer Overlay Settings Include overlay image at the coordinates: X 0 [0..] Y 0 [0..] Include date Include time Include texts: Text overlay size: small Text color: white Text background color: black place text/data/time at top of image Preview View image stream while configuring. Video format: MJPEG Open... Save Reset](/content/2026/05/1023357/images/c5e9c1f143e5af77eb5e7b051d45a0ed3985b0f0da2ebe51eeddc8a520869cea.jpg)
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa requirementthattheimageisacertainsize,forexampleinfacerecognition.
Thepixelcountercanbeaccessedfrom:
VideoAudioVideStreamUndePreviewclickOperandelecthShowpixelcounteroptionenablethe rectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidth andHeighfieldandclickApply.
TheLiveViewpagerInterneExploreinWindowsRight-clickthemagandselectPixelcounterUsdhemouse tomoveandresizetherectangle.
Image
The defaultmagsettings are configured under Video & Audio Video Stream Select the magtab.
The followingsettingsareavailable:
- Resolution.Selectthedefaultresolution.
CompressionThe compressionlevel affect the image quality bandwidth and file size of saved images, the lower compression, the higher the image quality with higher bandwidth requirements and larger filesizes.
- Rotateimage.Ifrequired,theimagecanberotated.
MaximunframeateAvoidbandwidthproblemsthframerateallowedeachviewercarblimitedfixed amountAlternativelythframeratecarbeseaUnlimitedwhichmeanstheAxiproductalwaysdelivershhighest frameratepossibleunderthecurrentconditions.
OverlayettingSeeOverlayprpage21.
ClickSavetoapplythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasl-framesandP-frames.Anl-frameisacompleteimagewhereas P-framesonlycontainthedifferencesfrompreviousframes.
The GOVength the number frames between two consecutive frames Increasing the GOVength may save considerably on bandwidth requirements in some cases, but may also have an adverse effect on image quality.
The Axi product supports whd.264 profiles The Main profil provides higher compression that the Baseline profile with the same video quality, but requires more processing power to decode.
The bitrate=variableBiRate(VBR)ConstantBiRate(CBR)VBR adjusts the bitrate according to image complexity, using upmorebandwidth for increased activity in the image, and less for lower image activity. CBR allows youtoseta fixed target at that consumes predictable amount bandwidth. Ash bitrate would usually need increased image activity, but in this case cannot, framerate and image quality are affected negatively. Topartly compensate forth this, it is possible to prioritize either framerate or image quality. Not setting a priority mean that framerate and image quality are equally affected. You must save your settings before they can take effect.
The current table set appears to display the selection of the choice option under Overlay Settings and enter them modifier binthe field.
MJPEG
Sometimes the imagesize is large duolow light or complex scenery. Adjusting them a maximum framesize help to control the bandwidth and storage used by the Motion PEG video stream attributes situation Setting the framesized default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. Toprevent increased bandwidth and storage usage, the maximum framesize should be set to an optimal value.
StreamProfiles
Astreamprofileisasetofpredefinedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream profilescanbeused:
VideoandAudio
- Whensettinguprecordingusingactionrules.See.
- Whensettingupcontinuousrecording.SeeContinuousRecording,onpage43.
In the ViewpageselectstreamprofilefromStreamprofiledrop-downlist.
For quick setup, use one of the predefined stream profiles. Each predefined profile has a descriptiven name, indicating its purpose. If required, the predefined stream profile is can be modified and new customized stream profiles can be created.
To create new profile to modify existing profile to Setup Video & AudioStreamProfiles.
To select default stream profile for the live view page and setup live view config.
CameraSettings
The Video Audio Camera Settings page provides access to advanced image settings for the Axis product.
ImageAppearance
Increasing the Colo level Increase the colosaturation The value gives maximum colosaturation The value gives black and white image.
Thémage Brightness can be adjusted the range 0–100 where higher value produces brighter image.
Increasing h Sharpness can increase bandwidth usage sharper image might increase image noises especially now light conditions. Alowersetting reduces image noise, but the whole image will appear less sharp.
WhiteBalance
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp
WideDynamicRange
Widdynamicange can improve the exposure whether is considerable, considerable, contrast between light and dark areas in the image. Enable WDRinintensebacklight conditions. The different WDR settings adjust for various amounts of contrast in the image. Use a higher WDR number for a higher contrast. Disable WDR in low light conditions for optimale exposure.
ExposureSettings
Exposure control of these settings used adapt the amount fight used. Automatic default setting and tarbe used most situations. The hutterspeed automatically set to produce optimum image quality. Use Manual if you have special requirements for the exposures setting and wishtolockit. Select the desired exposure time from the drop-downlist.
MaxexposureTimeSelect MaximumexposureTimeFrom the drop-downlist Increasing exposureTimeWillImprove imagequalitybutdecreasetheframeRateTheremaysbarincreasemotionbluCheckingAllowslowshutterdecreases theshutterspeedinlowlighttoimproveimagebrightness.
Enable Backlight compensation Select Enable Backlight compensation brightspotfightforexample lightbulbcauses other areas in the imageto appeartoodark.
MagainMeasureddecibel(dBg)aindescribethamountofamplificationappliedsignalthisasthevisual informationintheimage.Ahighlevelofamplificationmayprovideabettermageinverylowlightsituations.Ahighgainwillalso increasetheamountofimagenoise.
Exposure zones This settings determines which parbhemages used calculate the exposure fromostituations the Auto setting can be used. For particular requirement, select a predefined area.
IRufilterTheRufilterpreventsinfrared(IR)ighfromreachinghemagsensorpoolightingconditionsforexampletnightwheningrexternalRampsetheRufilterToOffThisincreasesightsensitivityandallowshproduct"see"
infraredighTheimages shown in black and white whether the Rufilter is of Seth Rufilter to Auto automatically switch between Orand Off according to lighting conditions.
Day/NighthifpriorityUsedDay/Nighthif prioritybata determine whether the camera shift into the day mode night mode. By default, the camera will automatically change from day tonight mode at apre-defined level which corresponds to light conditions. By dragging the bar handle toward the sun, the camera will change today mode earlier and change tonight modelate.
ImageSettings
AutofocusenabledAutomaticfocusingisenabledbydefaultfhfocuspositionchangednuallyusingfhocubar, autofocuswilbdisabledevenEnabledherethiscaseusthePTZcontropanetenableautofocusseePTZControlsprpage 12fequiredthfocuscontrocanbisabledindePTZAdvancedControls.
AutodefogTheproductwilldetectfogandautomaticallyfilterbutgetelearimageSelectdveebfogremovafronthe drop-downlist.Highimpliesthatmaximumfogremovalisappliedandoffimpliesnofogremoval.Autodefogcanbeactivated incorrectlyinsceneswithlowcontrast, highlightlevelvariationsorwhenautofocusisslightlyoff.Thiscanaffecttheimagequality byforexample,increasingimagecontrast.Also,toomuchbrightnesscannegativelyimpacttheimagequalitywhendefogisactive.
Noise reduction Set Or enable noise reduction Noise reduction may increase the amount of motion blur.
StabilizeWhenmonitoringenvironmentthataresubjectovibration(e.trafficcontrol)imagesmayappeatebeinstead. SelecthefrequencyHighLowthatgivestbestimprovementImagequalityEnablingthestabilizerwillimitedigital
zoom.Seetheonlinehelp formoreinformation.
ImagfreezerPTSelectAlmovementsofrezezhemagwhilethecamerasmovingduringpantilbroomoperation. OncethecamereachestnewpositiontheviewfronthapositionishownPresetfreezeshemagonlywherthecameramovesbetweenpresetpositions.
Overlay
Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand configuration.Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring, modifierscanbeusedtodisplay information such the currentbitato the currentframeDateInformation about available modifiersseFileNamingt
Date/TimeFormatsintheonlinehelp
Italspossible displaytextwhenactionrulestriggeredsedUsingOverlayTextfranActionRule.
Toenableoverlays:
GoVideoAudioVideStreamandelectdImageab.
Tinclude overlayimages select include overlaymagath coordinates The overlaymagenustfirst uploaded theAxisproduct, see OverlayImage.
Bincludatandimeselectncludatandncludtime.
Tinclude text string select include text and the text field modifiers can be used for file naming
Date/TimeFormatsintheonlinehelp
- Definetextoverlaycharacteristicsintherelevantfields.
6.ClickSave.
Tomodify the date and time format to System Options DateTime See DateTime page 47.
OverlayImage
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexamplecompanylogo,isusedtoprovide extrainformationortomaskapartoftheimage.
Sinceitisstatic, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom movements to setup dynamic mask which will always mask the specific part of monitored release Privacy Mask.
Touseanoverlayimage, theimagemustfirstbeuploadedtotheAxisproduct:
GoVideoAudioOverlaymage.
2.ClickBrowseandbrowsetothefile.
3.ClickUpload.
4. Select the imagetouse from the Use overlay imagelist.
5.ClickSave.
Todisplaytheoverlayimage:
GoVideoAudioVideStreamandelectdImagetab.
UndeOverlasSettingsselectincludeoverlaymagethecoordinatesandentertheandcoordinates.
3.ClickSave.
Forinformationaboutsupportedimageformats,seetheonlinehelp

UsingOverlayTextinanActionRule
Actionrules,see,candisplayanoverlaytextwhentheruleistriggered.Thetextcanbeusedtoprovideinformationforforensic videoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconfiguration.
T display overlay text when an action rule triggered the modified should be used as described below. When the rules triggered, # Dwill bereplaced by the texts specified in the action rule.
Startbyenablingoverlaytextinthevideostream:
GoVideoAudioVideStreamandelectdmagtab.
UndeOverlassettingsselectncludtext.
Enteth modifier# andoptionallyadditionatextwhichwilbdisplayedalsowhertheactionruleisnotactive.
Createtheactionrule:
- GotoEvents>ActionRules
2.ClickAddtocreateanewrule.
SelectTriggerandoptionallySchedule and AdditionaConditionsSethonlinhelpodetails.
- From the Actionslist, select OverlayText
Entethext Display the Textfield This text that Wilbereplaced by.
SpecifyDurationThextarbe displayedwhiletheuleactiveforfixednumberseconds.
Example
T display text Motion detected when motion is detected, then include text field and time Motion detected in the text field when setting up the action rule.
PrivacyMask
Aprivacymaskisanareaofsolidcolorthatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymaskscannotbe bypassedviatheVAPIX®ApplicationProgrammingInterface(API).
The PrivacyMaskListVideoAudioPrivacyMaskshows themask that are currently configured the Axiproduct and indicates if they are enabled.
SincethePan/Tilt/Zoomcoordinatesdefineitssizeandposition,aprivacymaskisdynamicinrelationtothemonitoredarea.This meansthatregardlessoftheangleandzoomofthelens,thesameplaceorobjectwillbehidden.BoDefineatwhatmagnificationthe maskshouldbedisplayed,zoomtothedesiredlevelandclickSetlevel.
Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.
Formoreinformation,seetheonlinehelp

Important
Adding many privacy masks may affect the product's performance.
AudioSettings
The audiofunctionality for each video stream enabled under VideoAudioVideoStreamAudio.
Note
Amulti-connectorable (available from Axis Multi-Connector Cable (sold separately)) required when connecting external audio equipment to the Axis product.
AudioModes
TheAxisproductsupportsthefollowingaudiomodes:
Fulluplex Simultaneous two-way audio allowing the Axis product transmit and receive audio in this same time. There is no echocancellation; if feedback loops appear, try moving themicrophone or the speaker.
Half-duplex Audiocar transmitted and fronthe Axiproduct but only iron direction at time transmits audising the LivViewpage, such Talk and Listerbuttons see AMoAudioControlsprpage 2.
SimplexspeakeonlyAudiotransmittedfromclienttheAxiproductandabplayedspeakerconnectedttheproducttransmitaudiusinghLiveViewpagethTalkandMicrophonbuttonsmusbothbactiveseeAMCAudioControls,onpage12.
Simplex-microphononlyAudio captured by the product microphone transmitted from the Axis production more clients.
To the audiomodegad/VideoAudioAudiSettingsandselecthesiredmodefromtheAudiomodelrop-downlist.
Audiolnput
AreternahmicrophonoidinsourcarbeconnectedtheAudio-irconnectorConfigurationtheaudioninputsettingsundeVideo &Audio>AudioSettings.
Note
Amulti-connectorcable(availablefromAxis)isrequiredwhenconnectingexternalaudioequipmenttotheAxisproduct. SeeMulti-ConnectorCable(soldseparately).
Use the input control volume (Full Scale) the audio input frequency (sound to low choose higher). Simplify the sound to high choose lower. The level of visual representation of the audio signal level relative to the full-scale input level.
•Green—thesignalisatagoodlevel.
- Yellow—thesignalisbecomingdistorted.
- Red—thesignalisdistorted.
UsetheEncodingoptiontoselectdigitalaudioencodingformat.
VideoandAudio
AACequireslicensfobotlencodinganddecodingAACtheastcomplicatedandmostwidelyusedcodedfachievingthebestpossibleaudioqualityisapriority,AACistherecommendedcodectouse.AnAAClicenseisincludedintheAxisproduct.
G711 unlicensed standard code that useful when integrating audioint VolSystem
G726anunlicensedspeechcodethatmost commonly used with the security industry.
The Sampleate defines the number of time per second sounds sampled. Higher sample rate will provide better audio quality, but also requires a greater bandwidth.
Seth require Bitate depending on the selected encoding Aighebitate will give better audio quality. Now beitate may have latency order delay, but will require less bandwidth.
Formoreinformationaboutthesesettings,pleaseetheonlinehelp

AudioOutput
AnexternalspeakercanbeconnectedtotheAudio-outconnector(abuilt-inamplifierisrequiredforthis).Theoutputcanbe connectedtoanotheramplifierwithspeakers.Astereoconnectormustbeusedfortheaudioout.
Configure the audio output settings under Video & Audio Audi Settings.
Note
Amulti-connectorable (available from AxisMulti-Connector Cable(sold separately)) required when connecting external audio equipment to the Axis product.
OutputainControtheVolume(dBulScale)theineudiooutputthesoundtodowchooshighedBlthesoundistoohigh,choosealowerdB.
AudioClips
AaudiclipisoundilchatarplayedwhereventoccundirectlyfromthLivViewpageTheaudiclipmustirsbe uploadedtotheAxisproductorrecordedbyamicrophoneconnectedtotheproduct.
TaddpIwnloadmodifyremoveaudicipsgQVideAudioAudicLipsFomoreinformationsethonlinehelp

ToconfiguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,see.
Note
Audio lips cannot be used the product's audio functionality enabled. The audio functionality enabled for the Audio tabunder Video & Audio > Video Stream.
LiveViewConfig
YoucancustomizetheLiveViewpageandalterittosuityourrequirements.ItispossibletedefinethefollowingfeaturesoftheLiveViewpage.
- StreamProfile.Seepage19.
- DefaultViewerforBrowser.Seepage25.
-ViewerSettings.Seepage26.
ActionButtonsThesearchbuttonsdescribednControlstheLiveViewPageprpage1.
-UserDefinedLinks.Seepage26.
- OutputButtons.Seepage26.

DefaultViewerforBrowsers
FromLiveViewConfigDefaultVieweselectdefaultmethodforviewingvideimagesyoubrowserTheproductattempts toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand selectsthebestavailablecombination.
| BrowserViewerDescription | ||
| WindowsInternetExplorer | AMC | RecommendedviewerinInternetExplorer(H.264/MotionJPEG). |
| QuickTime | H.264. | |
| Javaapplet | AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe followinginstalledontheclient:•JVM(J2SE)1.4.2orhigher.•JRE(J2SE)5.0orhigher. | |
| StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrosertoviewa newimage. | ||
| Otherbrowsers | ServerPush | Recommendedviewerforotherbrowsers(MotionJPEG). |
| QuickTime | H.264. | |
| Javaapplet | AslowerimagingalternativetoServerPush(MotionJPEGonly). | |
| StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrosertoviewa newimage. | ||

Formoreinformation,pleaseesetheonlinehelp.
ViewerSettings
Toconfigureoptionsfortheviewer,gotoLiveViewConfig>ViewerSettings.
SelectShowewetoolbatalisplaytheAXISMediaControl(AMC)theQuickTimeviewetoolbaundethideoimageinyourbrowser.
H.264lecodeinstallationThe administratorandisableinstallationofH.264lecodeincludedwithAXISMedia Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour Axisreseller.
SelectShovercrosshainPTJoystickmode enable crosshathwillIndicate the center of the image PTJoystick mode.
SelectUsePTZystickmodasdefaultenablejoystickmode. The mode can be changed temporarily from the PTZcontrolpanel.
SelectEnableecordingbuttonEnablerecordingfromtheLiveViewpageThisbuttonisavailablewhenusingtheAMCviewer.TherecordingsaresavedtothelocationspecifiedintheAMCControlPanel.SeeAXISMediaControl(AMC),onpage 14.
UserDefinedLinks
Todisplayuser-definedinkinthliveViewpageselecthShowcustomlinkoptiongivthedinknamandherentethURL tolinkto.Whendefiningaweblinkdonotremovethehttp://fromtheURLaddress.Customlinkscanbeusedtorunscriptor activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdefinedascgilinkswillrunthe scriptinthebackground,inahiddenframe.Definingthelinkasaweblinkwillopenthelinkinanewwindow.
OutputButtons
Externall/OdevicesconnectedtotheAxisproduct'soutputportscanbecontrolleddirectlyfromtheLiveViewpage.
Note
Tenable this setting lease and Portbus be configured as output port Seed / Portspr page 54.
TodisplayoutputbuttonsintheLiveViewpage:
-
GotoSetup>LiveViewConfig.
-
UnderOutputButtons, select the type of controltouse:
Pulsactivate the output to define period of time. The pulse time can be from 1/10 seconds to 60 seconds.
-Active/Inactive displaywobuttons, oneoreachaction.
ToconfigureactiveandnactivstatesgodSystemOptionsPortsDevicesl/Portandethport'Normastate.
Formoreinformationaboutl/Oports,seeI/OPorts,onpage54.
Note
Amulti-connectorcable(availablefromAxis)isrequiredwhenconnectingexternall/OdevicestotheAxisproduct.See Multi-ConnectorCable(soldseparately),onpage57
PTZ(PanTiltZoom)
PresetPositions
Apresetpositionisapredefinedviewthatcanbeusedtoquicklysteerthecameratoaspecificlocation.Presetpositionscan beaccessedinseveralways:
Byelecting the prese from the Prese positions drop-down list the live view Page.
- Whensettingupactionrules.See.
- WhensettingupGuardTour.Seepage30.
- WhensettinguptheGatekeeper.Seepage29
Toaddapresetposition:
- GotoPTZ>PresetPositions.
- Usethepan, tilt and zoom control, tosteer the camera view to the desired position.
3.EnteradescriptivenameintheCurrentpositionfield. - If required, select UsecurrentpositionasHome.
ClickAddThecamera'spositionirandfocussettingsrrevedspreseposition.
The Composition is readily accessible by clicking the HomeButton or the LiveViewpage and the Prese Position setup window.
To a customized composition select user position home when adding preposition the user-defined home position will have (H) added, forexample, Entrance (H). The default Home position, called "Home", will still be available.
TheproductcanbeconfiguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspecifiedlengthofimeEntethdengthofimethReturnhomewhenactivefieldandlicSaveSethaimdzerdpreventheproductfromautomaticallyreturningtotheHomeposition.
To include the prese position mammeth overlay text goto video Audio select include overlay text and entethemodifi# Ein
thefieldFomoreinformationaboutmodifiersseFileNamingDate/TimeFormatsrtheonlinehelp

Theproductcanbemountedinthreedifferenthorizontaldirections.ThismaycausetheviewfromPan0°tobechangedfromthe originaviewClickSenevPan0tosethparoordinatesystemterorthecurrentdirectionSenevPan0carbe usefulforinstancewhenre-installingtheproductaftermaintenance.Notethat,settingPan0°willaffectallpreviouslydefined presets,guardtours,masksetc.
![Preset Positions Preset Position Setup Current position: Use current position as Home Add Available positions: Home (H) Go to Remove Return to home when inactive) 0 [0..300] seconds. U = inactive Save Display: Window-FF 56 UP TILT Down Set New Plan 0* PAR C2CM FSCUS BSS BEUGHTM39 Left Right Left Far Far Right Home Off panel Start AutoTrack Basic Setup Video & Audio Live View Config PT7 Preset Positians Autotracking Gatekeeper Guard Tour OSDI Zones Advanced Control Queue Detectors Applications Events Recordings Languages System Options About](/content/2026/05/1023357/images/42654cf81cfc7c086b94b77d31c1ab532906caa996f65098e6cbe5bde1bd7926.jpg)
Gatekeeper
TheActiveGatekeepermonitorsanareasuchasanentrancegate.Whenmotionisdetectedinthemonitoredarea,theGatekeeper will,dependingonconfiguration,steerthecameratoaselectedpresetpositionorstartautotrackingfromaselectedpresetposition. Usingazoomed-inpresetpositioncanmakeitpossibleto,forexample,readalicenseplateoridentifyaperson.Whenmotion isnolongerdetected,thecamerareturnstoitsHomepositionafteradefinedtime.
Tenable the Gatekeeper go PTZGatekeeper and follow the online instructions.
Italspossibleforexamplerecordideasavemage(takesnapshot)whiletheGatekeeperactiveGdEventandetupractionulwithPTPreseReachedAutotrackingstrigger.
Autotracking
TheAxisproductcandetectmovementinthefieldofview,forexampleamovingvehicleorperson.Ifautotrackingisenabled,the Axisproductwillautomaticallypanandtilttofollowthemovingobject.Incasethereismuchsimultaneousmovement,theareawithemostmovementwillbefollowed.Autotrackingcontinuesuntilthemovingobjectstopsordisappearsfromthemonitoredarea. Movementinareasblockedbyprivacymasksandinexcludeareasdoesnottriggerautotracking.
Itstronglyrecommended enable the PTZ ControlQueue autotracking and guardtou are enabled simultaneously, the PTZ ControlQueue, guardtour has lower priority than autotracking, so autotracking will not be abandoned to start guardtour.
Configuration
Start/StopAutotrackingClickStartEnableautotrackingTolisableautotrackingclickStop.
Settings The Movement triggers sensitivity level based Low Medium High Medium usually good choice depending on the sizeofthemoving objects and the image contrast, aloworhighsensitivity might be more suitable.
ExcludeAreas
Excludeareasareareaswheremovementistobeignored.
Note
Movementinanareablockedbyaprivacymaskisalwaysignored.
- ClickAddareatocreateanexcludearea
- Resizeandmovethearea(thebluerectangle)tothedesiredposition.
3.EnteradescriptivenameandclickSave.
To remove area click the nam othere and click Remove enabled disable area click the nam othere and click Enable/Disable.
MaxLimits
Thepanandtiltlimitsrestricttheareawhereautotrackingisallowed.Theareabeyondthesetlimitswillbeignored.Thismayprove useful,forexample,toavoidtrackingbirdsinthesky.Betweenthepanstartandendlimits,autotrackingisallowedgoingclockwise. Theillustrationsshowthedifferencebetweensettingarangefrom135°to45°(1)andarangefrom45°to135°(2).
SelectEnabletilimitandEnableparlimitespectively enablethetilandparlimits.
2.EntertheTiltangleandPanlimitvalues,orclickthelinksandmovethebluehorizontalandverticalbarsinthepreview windowuntilsatisfied.
3.ClickSave.


Topview
APanlimitstart
BPanlimitend
GuardTour
Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandforconfigurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.
The guardour capability in this Axis product is included by recording Tour recordings described in Tour Recording page 30.
Toaddaguardtour:
GdPTZGuardTouandclickAdd.
SelectCreatopresetouandclickOK.
3.Enteradescriptivename.
-
Specify the pause length between runs.
-
SelectanavailablepresetpositionandclickApply.
-
SpecifytheMoveSpeed.
-
Specify theViewTimeinsecondsorminutes.
Specify the View Order Select the Random View order option.
9.ClickSave.
TomodifyremoveguardoursgdPTZGuardTourselectheguardouritheGuardToutListandlicModify/Remove.
Formoreinformationseetheonlinehelp

TourRecording
Theguardtourfunctioninthisproductincludestourrecording,whichallowsrecordingofacustomtourusinganinputdevicesuch asajoystick,mouse,keyboardorthroughtheVAPIX®ApplicationProgrammingInterface(API).Arecordedtourdisplaysthevideo streamoftherecordedsequenceofPan/Tilt/Zoommovements,includingtheirvariablespeedsandlengths.
Toaddarecordedtour:
PTZ(PanTiltZoom)
GdPTZGuardTouandclickAdd.
SelectRecordoundandclickOK.
3.Enteradescriptivename.
- Specify the pause length between runs.
5.Click tostartrecordingthePan/Tilt/Zoommovements.
- Whensatisfied, click
7.ClickOK.
Note
Only then a name of the recorded tour and pause between runscambemodified. Starting an new recording will overwrite the existing guard tour.
TherecordedtourcanbeactivatedfromtheLiveViewandGuardTourpagesorthroughevents.Formoreinformationsee
theonlinehelp ?
OSDIZones
On-ScreerDirectionIndicator(OSDI)onescarbincludedtheoverlaytex(seOverlayprpage21) whichsetonavigate theAxisproduct.EachOSDIzoneissetupwithcoordinatesandadescriptivename.
OSDzonearesetupundePTZOSDZoneTheAxiproductsethecoordinatesofthecenterofthiewtsethdower leftandupperrightzoneareas.FirstnavigatetowhereyouwouldlikethelowermostleftpointoftheOSDIzonetobelocated. ClickGetsethecoordinatesProceedowherthupperighpointbonshouldlocateandlicGetGivethezone descriptivenameandclickOK.
To include the OSD token through overlay text to video or audio video stream over a settings Check the Include tex box and enter them modified. The field from information about modifiers see File Naming Date/Time
Formatsintheonlinehelp
Advanced
Limits
Definethepan, tilt, zoom and focus limits for the Axis product. Movement to the left and right, up and down, can be restricted to narrow the area and undersurveillance.
Configurethenearfocuslimittoavoidfocusingonobjectstooclosetothecameralens.
WherEnable-flip selected as tiltslow and continues par backwards the Axis product will automatically correct the view and flip it 180 degrees. The left limit must be set to -180 degrees and theright limit to 180 degrees fore-flipt work.
Movespeedsetsthespeedofthecamera'spanandtiltmovements.Thedefaultsettingismaximumspeed.
When using joystick (oemulating new mouse), the Enable proportion as speed setting can be used to reduce the maximum pan/tilt movements speed, i.e. the speed the cameraview moves at when the joystick is pushed all the way out in any direction. This is useful thenthe view is zoomed in nonan object.
Seetheonlinehelp
formoreinformation.
Controls
PaneShortcuCommandButtonsarbeconfiguredprovide direct access commandissued via APIX® Application ProgrammingInterface. The button will be displayed in the PTZ control panel, which is available in the Live View page through the Ctr pane button se page 1.
DeselecttheoptionsundeEnable/Disablecontrolsdisablethepantiltzoomfocusandriscontrols.
Note
DisablingPTZcontrolswillnotaffectpresetpositions. Forexample, ifthetiltcontrolisdisabled, theproductcanstillmoveto presetpositionsthatrequireatiltmovement.
ControlQueue
The administrator setup que ufo PTZ controller from PTZ Control Queuc Onc set up the PTZ Control Queu buttons appear in the live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.
Ause who belongs to grouped users page 45 with higher PT priority and before the users in the queue and take control of the product. The order of priority is as follows:
Administrator\Administrator takesovePTZ controlregardless of which first queue the administrator will be removed from the queue 60 seconds after the last PTZ control command.
Event-TheAxiproductarbeconfigured@dapresepositionwhertriggeredbyalarmsedTheventwill immediatelybeplacedfirstinthequeueexceptwhenanadministratorisincontrol.
- Operator—Sameas administrator but with lower priority
GuardTour-Aguardou(sepage30)aPTZontrofoarindefinitperiodbfimdmayboverridderbyan operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.
Viewer-MultipleviewersmustwaifotheiturnTheviewehasSecondPTZontrobeforecontrolpassed ontothenextviewerinqueue.
Note
- The administratorcanenableanddisablePTZcontrolsforselectedusers.
- Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.
Detectors
ShockDetection
EnableShockDetectionfromtheDetectorsmenuShockdetectionisusedforexampletgeneratalarmifhproducthit byanobject.
UsehShocksensitivityslideradjusthe sensitivity level which the product should enable alarm up or being hit low sensitivity value implies that the product will generate an alarm only if the hit is powerful.
MotionDetection
Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.
Motiondetectionisconfiguredbydefiningupto10IncludeandExcludewindows:
- Includewindows—defineareaswheremotionsshouldbedetected
Exclude windows define areas within an include window that should be ignored (areas outside include windows are automatically ignored).
Forinstructions, see SetUpMotionDetectionWindows, onpage33.
To control the number of motion detection alarm parameters ObjectSize history and sensitivity can be adjusted. See Motion Detection Parameters, on page 34.
Oncemotiondetectionwindowsareconfigured, theAxisproductcanbeconfiguredtoperformactionswhenmotionisdetected. Possible actions include uploading images and startecording FomoreinformationSettingUporActionRuleprpage39.
Note
- Usingthemotiondetectionfeaturemaydecreasetheproduct'soverallperformance.
- ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe camerawillalsochangethepositionoftheMotionDetectionWindow.

SetUpMotionDetectionWindows
TosetupamotiondetectionIncludeWindow, followtheseinstructions:
- GotoDetectors>MotionDetection.
Select the Configure included Windows option and lic New Select the new window with this of windows and enter adescriptivename.
- Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired position)ofthewindow.
Detectors
Adjust the Object Size History and Sensitivity profile labels (see Motion Detection Parameters for details) Any detected motion within an active window is indicated by red peaks in the Activity window.
5.ClickSave.
To exclude parts of the inclusion window, select the Configur Excluded Window and position the exclusion window within the inclusion window.
ToletanincludeexcludovindowselecthowindowwirthdisbwindowsandelicDel.
MotionDetectionParameters
The parameters controlling motion detection are described in the table below:
| Parameter | ObjectSize | History | Sensitivity |
| Description | Objectsizerelativetowindow size. | Objectmemorylength. | Differenceinluminance betweenbackground and object. |
| Highlevel(100%) | Onlyverylargeobjectstrigger motiondetection. | Anobjectthatappearsin thewindowtriggersmotion detectionforalongtime beforeitisconsideredas non-moving. | Ordinarycoloredobjectson ordinarybackgroundstrigger motiondetection. |
| Mediumlevel(50%) | Alargedifferenceinluminance isrequiredtotriggermotion detection. | ||
| Lowlevel(0%) | Evenverysmallobjectstrigger motiondetection. | Anobjectthatappearsin thewindowtriggersmotion detectiononlyforaveryshort timebeforeitisconsideredas non-moving. | Onlyverybrightobjectson adarkbackgroundtrigger motiondetection. |
| Recommendedvalues | 5–15%60–90%75–95% | ||
| Defaultvalues | 15%90%90% |
Note
- Totriggeronsmallobjectsormovements, useseveralsmallmotiondetectionwindowsratherthanonelargewindow andselectalowobjectsize.
- To avoid triggering on small objects, select a high object size.
- Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion detectiontotriggeraslongastheobjectispresentinthewindow.
- Toonlydetectflashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.
AudioDetection
TheAxisproductcanbeconfiguredtogenerateanalarmwhenaudiorisesaboveorfallsbelowthethresholdvalue.Thethreshold valuecanbesetintherange0–100where0isthemostsensitiveand100theleastsensitive.
- GotoDetectors>AudioDetection.
- Set the audio alarm level and click Save.
GetEventsActionRulesandetuparactionruleseSettingUpanActionRuleprpage39.
Detectors
Note
Amulti-connectorcable(availablefromAxis)isrequiredwhenconnectingexternalaudioequipmenttotheAxisproduct. SeeMulti-ConnectorCable(soldseparately),onpage57.
Detected audio indicated by colored peaks in the Activity indicator. Are not triggered when detected audio rises above or falls below threshold value, which is represented by the bar.
Applications
ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct. Applicationsaddfunctionalitytotheproduct,for examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation aboutavailableapplications,downloads,trialsandlicenses,goto www.axis.com/applications
Note
- Itisrecommendedtorunoneapplicationatatime.
- Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.
ApplicationLicenses
Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:
•Automaticinstallation—requiresaccesstothelnternet
- Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct
Torequestalicense, theAxisproductserialnumber(S/N) is required. The serial number can be found on the product label and under SystemOptions > Support > SystemOverview.
InstallApplication
Toinstallandstartanapplication:
- GotoSetup>Applications.
UndeUploadApplicationclicBrowseLocatheapplicationfilandclicUploadPackage. - Install the license (if applicable). For instructions, seethedocumentation provided by the application vendor.
Start the applicationGd page Applications select the application in the db installed applications and click Start. - Configuretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
Note
- Applicationscanbeuploadedbyproductadministrators.
- ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version 3.10andlater.
To generate of file to the application and Application Select the application and click Log.
ApplicationConsiderations
Ifanapplicationisupgraded, applicationsettings, including the license, will be removed. The license must be installed and the application reconfigured.
If the Axis product's firmware is upgraded, installed applications and their settings will remain unchanged, although this is not guaranteed by Axis Communications AB. Not that the application must be supported by the new firmware. For information about firmware upgrades, see Upgrading the Firmware.
If the Axis product is restarted, running applications will restart automatically.
If the Axis product is restored, installed applications remain unchanged but must be restarted. To start the application, goto Setup Application Select the application in this db installed applications and click Start Information about restoring the Axis product, see Maintenance.
Applications
If theAxisproductisresettofactorydefault, installed applications and their settings are removed. For information about factory default, see ResettoFactoryDefaultSettings.
Events
TheAxisproductcanbeconfiguredtoperformactionswhendifferenteventsoccur,forexample,startarecordingwhenmotionis detectedThesecondditionsthatefineshowandwhetheractionstriggeredcalledActionRule.
AvailableActionRuletriggersandconditionsinclude:
Applications=usinstalled applicationsdriggetheuleseeApplicationsprpage36.
- Detectors
AudioDetection-triggered rule when audiosdeltected see AudidDetectionpage34.
LivStreamAccessed-triggetheulvhenanystreamisaccessedandduringdgetoragplayback. Thiscanforexamplebeusedtosendnotifications.
MotionDetection-triggeredwhemotionisdetectedsedMotionDetectionprpage3.
- Hardware
Fan-triggered the fainmalfunctioning this afo example used to send maintenance notifications.
Network-triggetheulifnetworkconnectionisobrestoredThisarfoexampleusedstart recordingtotheSDcard.
Temperature-triggered temperature falls outside inside the operating angle of the product this can forexamplebeused to send maintainancenotifications.
- InputSignal
DigitalInputPort-triggered rule when an Port receives signa from connected devices of O Ports, on page 54.
ManualTrigger-triggeredulingtheManualTriggerbuttonintheLiveViewpagesControlson theLiveViewPage,onpage11.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation andconfiguration.
VirtualInputs-carbeused by MSVidedManagementSystemdriggeractionsVirtualInputscanfor example, beconnectedtobuttonsintheVMSuserinterface.
•PTZ
Autotracking-triggered rule when autotracking starts stops see Autotracking or page 29.
Error-triggered functionality not working correctly. This is a example used to send maintainancenotifications.
Moving-triggered rule where the camera view moves due to PTZ operation This is a example used as an additional condition to prevent an action rule triggered by motion detection to record videowhile the camera view moves due to a PTZ operation.
PreseReached-triggered rule when the cameratops prese position This can be example used with the SendImages action to upload images from the preset position.
Ready-triggered rule whether the PTZ functionality is ready to be used. This is a example designed to enter the camerato as specific preset position when the product is started.
•Storage
Disruption-triggetheulaforstorageproblemaredetectedforexamplefthestoragedevicisunavailable, removed,full,lockedorifotherreadorwriteproblemsoccur.Thiscanforexamplebeusedtosendmaintenance notifications.
Events
Recording-trigger the rule where the Axiproduct record did storage device The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device. Not that, this trigger can be used only for edge storage recording status.
•System
ShockDetectedTriggertheulewhertheAxiproductdetectshabeertiltedohiSeeShockDetection, onpage33.
SystemReady-triggered rule whether the product has been started and services are running. This for example be used to send an notification when the product restarts.
•Time
Recurrence-triggered ul periodically see Recurrences page 42 This a forexample used upload an image every 5 minutes.
UsSchedule-triggered u according the selected schedules e Schedules or page 41.
Availableactionsinclude:
Day/NightVisionMode-setlaymodel(Rufilteron)nightmodel(Rufilteroff).
- OutputPort—activateanl/Oporttocontrolanexternaldevice.
OverlayText-display=overlaytextsedUsingOverlayTextActionRuleprpage22.
PlayAudioClip-seeAudioClipsprpage24.
- PTZControl
AutotrackingstartautotrackingseeAutotrackingpage29.
-PresetPosition—gotoapresetposition.
GuardTour-startguardourseGuardTourprpage30.
- RecordVideo—recordvideotoaselectedstorage.
- SendImages—sendimagestoarecipient.
- SendNotifications—sendanotificationmessagetoarecipient.
- SendVideoClip—sendavideocliptoarecipient.
SettingUpanActionRule
Anactionruledefinestheconditionsthatmustbemetfortheproducttoperformanaction,forexemplerecordvideoorsendan emailnotification.Iffmultipleconditionsaredefined,allofthemmustbemettotriggertheaction.
The following example describes how to setup an action rule to record video to an network share if there is movement in the camera's field of view.
Setupmotiondetectionandaddanetworkshare:
GadDetectorsMotionDetectionandconfiguremotiondetectionwindowsepage33
QoSystemOptionsStorageandetuphnetworksharesepage53.
Setuptheactionrule:
GdEventsActionRulesandclicAdd.
- SelectEnableruleandenteradescriptivenamefortherule.
Events
SelectDetectorsfromthTriggerdrop-downlist.
SelectMotionDetectionfromthedrop-downlistSelectthemotiondetectionwindowtoase.
OptionallyselectScheduleandAdditionaconditionssebelow.
UndeActionsselecRecordVidefromthTypdrop-downlist.
SelectStreamprofilandconfigurethDurationsettingsasdescribedbelow.
- SelectNetworkSharefromtheStoragedrop-downlist.
To additionacriteria, select the Addition conditions option and additionatriggers to prevent aaction from being triggered repeatedly. Wa i b t e a s t i m c a r b e t E n t h e d i m e h o u r s m i n u t e s a n d e c o n d s d u r i n g w h i c h t h e r i g g e r should be ignored before the action rule can be activated again.
The recording Duration of actions between include immediately before and after the even Select Pre-trigger time and oPost-triggered number seconds When while the active enabled and action triggered again during the post-trigger time, therecording timewill be extended with another post-trigger time period.
Formoreinformation,seetheonlinehelp

FallbackAction
Afallbackactionisstartediftheprimaryactioncannotbestarted,forexampleifconnectiontoarecipientcannotbeestablished.
Fallbackactionsaretypicallyusedtosendemailnotificationsonfailedactionsortuploadimagestoasecondaryrecipient.
Recipients
Recipientsreceivemediafilesandnotificationmessages.Thefollowingrecipientsareavailable:
| RecipientUsewithaction | |
| Email^1 | SendImagesSendNotificationSendVideoClip |
| FTP | SendImagesSendVideoClip |
| HTTP | SendImagesSendNotificationSendVideoClip |
| HTTPSSendImages | SendNotificationSendVideoClip |
| NetworkShare^2 | SendImagesSendVideoClip |
| TCPSendNotification |
Some email provider have security filters to prevent users from receiving viewingARG amount attachments from receiving scheduled emails and similar. Check the email provider's security policy to avoid delivery problems and locked email accounts.
Events
An2worksharearalsobsusedstoragedevicforecordedvideoSystemOptionsStorageconfiguranetworksharebefore settingcontinuousrecordingactionultrerecordvideoSeStorageprpage5fromoreinformationaboutstoragedevices.
Toaddarecipient:
GoEventsRecipientandclicAdd.
2.Enteradescriptivename.
3.SelectarecipientType.
4.Entertheinformationneededfortherecipienttype.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.
SettingUpanEmailRecipient
Emailrecipientscanbeconfiguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand authenticationusedby,forexample,accorporateemailserver.
Note
Some email providers have security filter that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar. Check the email provider's security policy to avoid delivery problems and locked email accounts.
Tosetupanemailrecipientusingoneofthelistedproviders:
GdEventsRecipientandclicAdd.
EnteNamandelecEmaifronthTypeist.
Entethemailaddresses send emails forth To field Usecommasseparatemultipl addresses.
- Select the email provider from the Provider list.
5.Entertheuser|Dandpasswordfortheemailaccount.
6.ClickTesttosendatestemail.
To setup email recipient using example corporate email server follow instructions above but select User defined as Provider Enteth email address appears to send the From field Select Advanced settings and specify SMTServer address port and authentication method. Optionally select User encryption to send emails save encrypted connection The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates, on page 46.
Schedules
Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside officehours.Useoneofthepredefinedschedulesorcreateanewscheduleasdescribedbelow.
Tocreateanewschedule:
GetEventsSchedulesandClickAdd.
- Enteradescriptivename and the information needed for daily, weekly, monthly or yearly schedule.
3.ClickOK.
Taus the scheduled Action Rule selects the scheduled from the schedule drop-down list the Action Rule Setup page.
Events
Recurrences
RecurrencesareusedtotriggerActionRulesrepeatedly,forexampleevery5minutesoreveryhour.
Tosetuparecurrence:
GetEventsRecurrencesandClickAdd.
2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.
TorstherecurrencianActionRulefirstselectTimefromthTriggedrop-downlisttheActionRuleSetuppageandthenselecttherecurrencefromtheseconddrop-downlist.
TomodifyremoverecurrencesselecttherecurrenceithRecurrenceListandClickModifyRemove.
Recordings
TheAxisproductcanbeconfiguredtorecordvideocontinuouslyoraccordingtoanactionrule:
- Tostartacontinuousrecording,see page43.
- Tosetupactionrules,seepage39.
•Toaccessrecordings,seeRecordingList,onpage43.
•Toconfigurecameracontrolledstorage,seeStorage,onpage53.
RecordingList
Recorded videos and the Recordings List page. The shows each recording 'start lat and time duration and the event that triggered therecording.
Toplayordownloadarecording, followthesesteps:
- GotoRecordings>List.
Use filter to narrow disb recording Enteth desired filter criterion and lic Filte Some filters may take along timetocomplete.
- Selecttherecording.
@licPlayplaythecordingorclickDownloaddownloadhrecording.
Multiple recordings are downloaded at the same time. Select the recordings and click Download the downloaded files to file containing a minimum of three files, of which the Matroska (mkv) files are the actual recordings. There recordings are time-stamped with the date and timethey were downloaded (that is, not the date therecordings were made).
Note
ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter canbedownloadedfromwww.axis.com/techsup/software
FodetailedrecordingandvideinformationselectrecordingandlicProperties.
Toremovearecording,selecttherecordingandclickRemove.
ContinuousRecording
The Axiproductarbeconfiguredcontinuouslysaved storagedevicSeStorageprpage5fomoreinformation aboutstoragedevices.Topreventthediskfrombecomingfull,itisrecommendedtoconfigurethedisktoautomaticallyremoveold recordings.Ifanewstreamprofileisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecording listandanewrecordingwiththenewstreamprofilewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglist untiltheyareremovedmanuallyyorthroughautomaticremovalofoldrecordings.
Tostartacontinuousrecording,followthesesteps:
- GotoRecordings>Continuous.
2.SelectEnabled. - SelecttypeofstoragedevicefromtheDisklist.
- SelectaStreamprofiletouseforcontinuousrecordings.
5.ClickSavetosaveandstarttherecording.
Languages
MultiplelanguagescanbeinstalledintheAxisproduct.AllwebpagesincludingtheonlinehelpwillbedisplayedintheselectedlanguageSwitchlanguagesgetSetupLanguagesandfirstuploadthenewlanguagefileBrowseandocatchelandclicktheUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.
Note
- Resetting the product to factory default settings will erase any uploaded language file and reset the product language to English.
- ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
- Afirmwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductandlaterupgradethefirmware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,uploadanupdatedlanguagefile.
- Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterverersionofthelanguagefileisuploaded.
SystemOptions
Security
Users
Use access controlled enabled by default and bar configured under System Options Security Users Administrator can setup other users by giving them usernames and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the live view page.
Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):
Viewer-AccesstotheLiveViewpage
Operator-Access to theLiveViewpage and to all settingsexceptSystemOptions
Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.
UndeHTTP/RTSIPasswordSettingsselectthypopasswordallowYoumayneedallowunencryptepasswordsdthere areviewingclientsthatdonotsupportencryption,orifyouupgradedthefirmwareandexistingclientssupportencryptionbutneed tologinagainandbeconfiguredtousethisfunctionality.
UndeUseSettingsselecttheEnablanonymousvieweloginoptionallowanonymoususersaccesstheLiveViewpage.
Select the Enablenonymou PTZontrologirtallovanonymoususeraccess the PTZ controls.
Deselect the Enable Basi Setup option width the Basi Setup menu Basi Setup provides quick access settings that should be made before using the Axis product.
ONVIF
ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperabilitybetweendifferentvendorproducts,increasedflexibility,reducedcostandfuture-proofsystems.
BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication withtheproduct.Formoreinformationseewww.onvif.org
IPAddressFilter
IAddressfiltering enableorth SystemOptions Security/AddressFilterpage Once enabled the listed address are allowed denied access the Axiproduct Select Allow Denfront distance Apply enable address filtering.
The administrator can add up to 256IP addressentriestothelist (asingleentry can contain multiple IP addresses).
HTTPS
HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing. HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed. Thesecuritylevelprovidedby HTTPSisconsideredadequateformostcommercialexchanges.
TheAxisproductcanbeconfiguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)connect.
TousHTTPSarHTTPScertificatenusfirstbaninstalledGoSystemOptionsSecurityCertificatesinstallandmanage certificates.See Certificates,onpage46.
ToenableHTTPSontheAxisproduct:
- GotoSystemOptions>Security>HTTPS
SystemOptions
- SelectanHTTPCertificatefromthelistofinstalledcertificates.
- Optionally, click Ciphers and select the encryption algorithm for SSL.
- SettheHTTPSConnectionPolicyforthedifferentusergroups.
5.ClickSavetoenablethesettings.
Taccess the Axisproduct via the desire protocolent https://ohttp://irtheaddressfieldbrowser.
The HTTP Sport change brth System Options Network TCP/IP Advance page.
IEEE802.1X
IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication servertypicallyRADIUServerexampleswhicharFreeRADIUSandMicrosoftInternetAuthenticationService.
InAxisimplementation, theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcertificatesusingEAP-TLS (ExtensibleAuthenticationProtocolTransportLayeSecurity)ThecertificatesareprovidedbyCertificationAuthority(CA). Youneed:
- aCAcertificatetoauthenticatetheauthenticationserver
- aCA-signedclientcertificatetoauthenticatetheAxisproduct.
TreatandInstallcertificatesgdSystemOptionsSecurityCertificateSecCertificatesprpage16ManyCAcertificates arepreinstalled.
ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:
- GotoSystemOptions>Security>IEEE802.1X. Select CACertificate and Client Certification from the list of installed certificates.
UndeSettingsselect the EAP0version and provide the EAPidentity associated with the client certificate.
- ChecktheboxtoenableIEEE802.1XandclickSave.
Note
Forauthenticationtoworkproperly, the date and timesettings in the Axis product should be synchronized with an NTP server. See Date & Time, on page 47.
Certificates
Certificatesareusedtoauthenticateddevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network protectionviaIEEE802.1Xandsecureuploadofimagesandnotificationmessagesforexampleviaemail.Twotypesofcertificates canbeusedwiththeAxisproduct:
Server/Clientcertificates-toauthenticatetheAxisproduct
CAcertificates:authenticatpeercertificatesforexamplethecertificato:authenticationserverincastheAxiproducts connectedtoanIEEE802.1Xprotectednetwork.
Note
Installedcertificates,exceptpreinstalledCAcertificates,willbedeletediftheproductisresettofactorydefault.Preinstalled CAcertificatesthathavebeendeletedwillbereinstalled.
Server/Client certificate can be self-signed issued by Certificate Authority (CA) Self-signed certificate offers limited protection and can be used before CA-issued certificate has been obtained.
SystemOptions
Toinstallaself-signedcertificate:
- GotoSystemOptions>Security>Certificates.
- ClickCreateself-signedcertificateandprovidetherequestedinformation.
TocreateandinstallaCA-signedcertificate:
- Createaself-signedcertificateasdescribedabove.
- GotoSystemOptions>Security>Certificates.
ClickCreatecertificatesigningequestanprovidetherequestedinformation. - CopythePEM-formattedrequestandsendtotheCAofyourchoice.
Whether signed certificates returned clicked install certificate and upload certificate.
Server/Clientcertificatesarbinstalled.Certificatefromsigningequesba.CertificatonprivatekeySelectCertificateandprivatekeyiftheprivatekeyistobeuploadasaseparatefileorifthecertificateisinPKCS#12format.
The Axi product shipped with severapreinstalled C certificates required additional C certificates are installed:
- GotoSystemOptions>Security>Certificates
- ClickInstallcertificateanduploadthecertificate.
AudioSupport
SelectEnableAudioSupportAllow clients to retrieve audio streams from the Axis product Form information how to configure audiosettings, see Audio Settings, on page 23.
Note
Deselecting this option will disable audioglobally in the Axis product, for configured events and profiles with audio as well.
Date&Time
The Axi product's lat and dim settings are configured under System Options DateTime.
CurrenServeTimedisplaythecurrentlatandtime(24clock)Theimcarbelisplayedn12clockthetexoverlay(see below).
TochangethelatandimsettingsselecthepreferredTimmodundeNewServeTime:
Synchronizewithcomputetimeslatandimaccordingthecomputer'slockWiththisoptiondatandtimearesetonceandwillnotbeupdatedautomatically.
SynchronizovitNTServerobtainslatandimfromNTBerverWiththisoptionlatandimsettingsare updatedcontinuouslyEoinformationonNTBettingsseeNTRConfigurationorpage50.
IfusingnostnameforthNTRerverDNServemuseconfiguredSeeDNSConfigurationorpage49.
- Setmanuallyallowsyoutomanuallysetdateandtime.
If using NTServer select your Timezone from the drop-downlist, required check Automatically adjust todaylight saving timechanges.
TheDateTimeFormaUsedImagesthdatandimformatdisplayedstexoverlaythevideostreamUsthe
predefinedformatsorseeFileNaming&tDate/TimeFormatsintheonlinehelp forinformationonhowtocreatecustomdateand timeformatsIncluddatandimintheoverlaytextg@dVideAudianselectIncluddatandncludtime.
Network
BasicTCP/IPSettings
TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously, andatleastoneversion mustalwaysbeenabled.
IPv4AddressConfiguration
Bydefault, theAxisproductissettouseIPv4(IPversion4) and to obtain theIPaddress automatically via DHCP. TheIPv4 settings are configured under SystemOptions > Network > TCP/IP > Basic.
DHCP(DynamicHostConfigurationProtocol) allows network administrator stocentrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamicIP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (hostname).
If DHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orresettheproductcdthefactorydefaultsetting(sepage56)andherperformtheninstallationagain.
TouestatidAddresscheckUsethfollowingAddressandspecifytheAddresssubnetmaslanddefaultouter.
IPv6AddressConfiguration
IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtotheconfigurationinthenetworkrouter.
TenablePv6gdoSystemOptionsNetworkTCP/IPBasicOthesettingsforPv6shouldbeconfiguredrthenetworkrouter.
ARP/Ping
The product's Address can be assigned using ARP and Ping for instructions see Assign/Address Using ARP/Ping on page 48.
TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional twominutes.
TalisabletheServicegdsSystemOptionsNetworkTCP/IPBasicandCleartheoptionEnableARP/PingettingofPaddress.
Pinging the product is still possible when the service is disabled.
AssignIPAddressUsingARP/Ping
Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.
- AcquireafreestaticlPaddressonthesamenetworksegmentasthecomputer.
- Locatetheserialnumber(S/N) on the product label.
3.Openacommandpromptandenterthefollowingcommands:
Linux/Unixsyntax
arp-s<IPaddress><serialnumber>temp
ping-1408<IPaddress>
Linux/Unixexample
arp-s192.168.0.12500:40:8c:18:10:00temp
ping-1408192.168.0.125
Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s<IPaddress><serialnumber>
SystemOptions
ping-1408-t<IPaddress>
Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s192.168.0.12500-40-8c-18-10-00
ping-1408-t192.168.0.125
- Check that thenetwork cable is connected and then restart the product by disconnecting and reconnecting power.
Glosthe command prompt whether products respond with Reply from 92.168.0.125:...osimilar.
Openbrowseandyphttp://
For themethods of assigning the Address, the installation and Management Software Code the document Assigned IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup
Note
ToopercommandpromptWindowsoperthStartmenuandtypecmdrthRun/Searchfield.
- TousetheARPcommandinWindows7/WindowsVista,right-clickthecommandprompticonandselectRunas administrator.
ToopercommanpromptMacOSxopenthTerminalutilityfromApplicationUtilities.
AXISVideoHostingSystem(AVHS)
AVHSusedinconjunctionwithanAVHSservice,provideaseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefromanylocation.FormoreinformationandhelptofindalocalAVHSServiceProvidergotowww.axis.com/hosting
The AVHSettings are configured under SystemOptions Network TCPBasic the possibility to connect AVHService is enabled by default. Todisable, clear the Enable AVHSbox.
One-clickenabledPressproduct'sontrobuttonisedHardwareOverviewprag & connectionAVHServiceovethe InternetOnceregisteredAlwayswillbenabledtheAxiproductstaysconnectedtheAVHServiceoftheproductnot registeredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHSservice.
Always The AxiproductwilconstantlyattemptconnecttheAVHServiceovethInternetOnceregisteredthproductwill stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconveniettousethe one-clickinstallation.
AXISInternetDynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net
To register the Axis product with AXIS Interne Dynamic DNS service for System Options Network TCP/IPBasid Under Services click the AXIS Interne Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
AdvancedTCP/IPSettings
DNSConfiguration
DNS(DomainNamService) provides translation of host name to addresses The DNS Settings are configured under System Options > Network > TCP/IP > Advanced.
SelectObtainDNServeaddress via DHCPouse theDNSettingprovided by theDHCRerver.
TomakemanuasettingsselectUsethfollowingDNServeaddressandspecifythofollowing:
DomainnameEntethelomain(st)searchforthostnameusedbytheAxiproductMultipledomainscarbseparated by semicolonsThehostnameisalwaysthefirstparbfullyqualifieddomainameforexamplemyserverithhostnamethefullyqualifieddomainamemyserver.mycompany.comwheremycompany.comthedomainame.
SystemOptions
Primary/SecondaryDNServeEntethdAddressesofthprimaryandsecondaryDNServersThesecondaryDNServes optionalandwillbeusediftheprimaryisunavailable.
NTPConfiguration
NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconfiguredunder SystemOptions>Network>TCP/IP>Advanced.
SelectObtainNTBerveaddressiDHCRousetheNTBettingprovidedbytheDHCBerver.
TomakemanuasettingsselectUsethfollowingNTBerveaddressandentethosnameofAddressoftheNTBerver.
HostNameConfiguration
TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS name. Thehostname is configured under SystemOptions Network TCP/IP Advanced.
SelectObtainmosnameidPv4DHCRoushoshamprovidedbythDHCRerverunningnPv4.
SelectUsethehostnametosetthehostnamemanually.
SelectEnablDynamiDNSUpdates dynamically update docaDNServers whenever the Axi product's Address changes.
Formoreinformation,seetheonlinehelp
Link-LocalIPv4Address
Link-LocalAddress enabled by default and assign the product additional address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-LocalIPandastic or DHCP-suppliedIPaddressatthesametime.
This function can be disabled under System Options Network TCP/IP Advanced.
HTTP
The HTTP port used by the Axiproductar be changed under SystemOptionsNetworkTCP/IP Advanced addition the default setting, which is 80, any port in therange 1024-65535 can be used.
HTTPS
The HTTP sport used by the Axi product are changed under System Options Network TCP/IP Advanced addition to the default setting, which is 443, any portion in the range 1024-65535 can be used.
TenableHTTPSgdSystemOptionsSecurityHTTPSFomoreinformationedHTTPSprpage45.
NATtraversal(portmapping)forIPv4
Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding networktrafficfromtheprivatenetworktothe"outside",thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-configuredtostopattemptsstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).
UsNATraversawhetherAxiproductlocatedmaintrane(LAN)andyouwistomaketavailablefromother(WAN)sideofaNATrouter.WithNATtraversalproperlyconfigured,allHTTPtraffictoanexternalHTTPportintheNATrouterisforwardedtotheproduct.
NATraversalsconfiguredindeSystemOptionsNetworkTCP/IPAdvanced.
Note
- ForNATtraversaltowork, this must be supported by the router. Therouter must also support UPnP
TM. - Therouterhasmanydifferentnames:"NATrouter","Networkrouter","InternetGateway","Broadbandrouter","Broadband sharingdevice"or"Homefirewall"buttheessentialpurposeofthedeviceisthesame.
SystemOptions
Enable/DisableWhenenabledtheAxisproductattemptsconfigurportmappingnNATouteynounetworkusingUPnP NotethatUPnP™ mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).
Usmanually selected NATouterSelect this option manually select NAToute and entethdaddresssotherouterin thefield. If norouteris specified, the product automatically searches for NATroutersonyour network. If more than one router is found, the default router is selected.
Alternative HTTP port Select this option manually defines externa HTTP port Enteth port number field for ports entered here, a port number is automatically selected when NAT traversal is enabled.
Note
- AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled. ThisisusefulifyourNATrouterdoesnot supportUPnPandyouneedtomanuallyconfigureportforwardingintheNATrouter.
- If you attempt to manually enter a port that is already in use, another available port is automatically selected.
WherthportselectedautomaticallyitsdisplayedrthisfieldfchangethisentenewpornumbeandclickSave.
FTP
TheFTPserverrunningintheAxisproductenablesuploadofnewfirmware,userapplications,etc.TheFTPservercanbedisabled underSystemOptions>Network>TCP/IP>Advanced.
Note
ThisFTPserverhasnothingtodowiththeproduct'sabilitytotransferimagesviaFTPtootherlocationsandservers.
RTSP
TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe changedundeSystemOptionsNetworkTCP/IBAdvancedThedefaultport554.
Note
H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.
SOCKS
SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconfiguredtouseaSOCKSservertoreachnetworksontheother sideofafirewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindafirewall,and notifications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexamplethelnternet).
SOCKSconfigured under SystemOptions Network SOCKSFomoreinformationsethonlinehelp

QoS(QualityofService)
QoS(QualityofService)guaranteesacertainlevelofaspecifiedresourcetoselectedtrafficonanetwork.AQoS-awarenetwork prioritizesnetworktrafficandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.
The DoSettings are configured under SystemOptionsNetworkQoSUsingDSCP Differentiated Service Codepoint values the Axisproduct can mark the following types of traffic: live video, live audio, event/alarm traffic and management traffic.
Note
LiveaudioDSCPwillbeequaltolivevideoDSCPifH.264overRTSPisused.
SMTP(email)
TosendemailmessagesfromtheAxisproductviaSMTP(SimpleMailTransferProtocol),anSMTPmailservermustbesetup.This isdoneunderSystemOptions>Network>SMTP(email).
SystemOptions
Entethosnames of addresses an for numbers to the primary and secondary ma iservers the field provided. From email address also required, the ma iserver requires authentication check Use authentication to get this serve and enter the necessary information.
SNMP
TheSimpleNetworkManagementProtocol(SNMP) allows remotemanagementofnetworkdevices.AnSNMPcommunityisthe groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.
The Axiproductarbeconfigured support SNMPorth System Options Network SNMPage.
Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.
SNMR1/v2provide:showestevebsecurity,Thecommunitynamecarbspecified:passwordreada,bread/write access:supported:SNMRdevice:ThedefaultpasswordfortheReadcommunitypublicandthedefaultpasswordfortheWritecommunityiswrite.
Note
If HTTPSisenabled, SNMPv1 and SNMPv2 should be disabled.
TrapfoSNMR1/v2areused by the Axiproduct send messages to management system important events and status change Check Enable trap and enteth Address where the trap message should be sent and the community that should receive them message.
The followingtrapsareavailable:
•Coldstart
•Warmstart
- Linkup
- Authenticationfailed
SNMR3provide:encryptionandsecurpasswordsTauscrapswithSNMR3arSNMR3managementapplicationrequired.
TousSNMR3;HTTPSmustenabled,edHTTPSpage4.5enableSNMR3;checkboxanprovidethenitialuser password.
Note
The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Resetto Factory Default Settings, on page 56.
UPnP ^TM
TheAxisproductincludessupportforUPnP ^TM .UPnP ^TM isenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.
UPnP ^TM canbedisabledunderSystemOptions>Network>UPnP ^TM .
RTP/H.264
The RT Portugal and multicast settings are configured under SystemOptions Network RTP.
The RTP portranged defines the range of ports from which the video or audioports are automatically selected. Form multicast streams, only certain IP addresses and port numbers should be used.
SelectAlwaysMulticasVideoand/orAlwaysMulticastAudiostartmulticaststreamingwithoutpeningrRTSBession.
SystemOptions
Bonjour
TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.
BonjourcanbedisabledunderSystemOptions>Network>Bonjour.
Storage
SDCard
NOTICE
Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.
TheAxisproductsupportsSDcardswiththefollowingfilesystems:
ext4-recommended due to resiliency against data loss the cards ejected if there is bruppower loss access data stored on the card from the Windows operating system, at third-partyext4 driver or application is required.
• vFAT—mostSDcardsarepre-formattedwithvFATwhenpurchased.
Ifrequired, theSDcardcanbemanuallyformattedtothedesiredfilesystem.ToformattheSDcard:
- Insert the SD card in the SD card slot.
QdsSystemOptionsStorageandlicSICard.
- ClickFormatandselectthedesiredfilesystem.
Note
During formatting any previous data stored on the disk will belost.
Mountingisdoneautomaticallywhenthecardisinsertedorwhentheproductisstarted.Amanualmountisonlyrequiredifthe cardhasbeenunmountedandnotejectedandre-inserted.
TounmounttheSDcard:
GoSystemOptionsStoragandlicSICard.
2.ClickUnmount.
- The card can now be removed.
ThSDcardsmanagedorthSystemOptionsStoragePageClickSTCardoperStorageManagement.
If the card's status shows a failed click Checkisk to eefh problem car be found and her try Repair this option only available for SD cards with next 4. For SD cards with v FAT, use acard reader or computertot roubles hoot the card.
T avoid filling the card if recommended remove recordings continuously. Under Recording Settings select Remove recordings older than and select then number of days or weeks.
TstopwritingthecardanprotectecordingsfrombeingremovedselectLockundeRecordingSettings.
NetworkShare
NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)oranyserverthatusesCIFS(Common InternetFileSystem)andusethemforstorageofrecordings.
Toaddanetworkshare:
- GotoSystemOptions>Storage.
SystemOptions
2.ClickNetworkShare.
3.EntertheIPaddress,DNSorBonjourametothehostserverintheHostfield.
4.EnterthenameoftheshareintheSharefield.Subfolderscannotbeused.
l ^s required ^e selectThesharerequirestogirandentethasenameanspansword.
6.ClickConnect.
To clean recordings and data from the Axis product's folder designated share click Clearunde Storage Tools.
To avoid filling the share if recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select then number of days or weeks.
Tstopwriting the share and protect recordings from being removed select Lockunde Recording Settings.
Ports&Devices
I/OPorts
TheAxisproductprovidesfourconfigurableinputandoutputportsforconnectionofexternaldevices.Amulti-connectorcable (available from Axis)requiredwherconnectingexternaldevicesesedMulti-ConnectorCable(soldseparately)page57.
The/Ports are configured under System Options, Ports Devices, Ports Select port direction (Input Output) The ports are given descriptive names and the Normastates are configured as Open circuit Grounded circuit.
PortStatus
The disbrth System Options Ports Devices Port status page shows the status of the product's input and output ports.
Note
Amulti-connectorcable(availablefromAxis)isrequiredwhenconnectingI/OdevicestotheAxisproduct.See Multi-ConnectorCable(soldseparately),onpage57.
Maintenance
The Axiproduct provides several maintenance functions. These are available under System Options Maintenance.
ClickRestartperformcorrectestarttheAxiproductnobehavingsexpectedThiswillhoffectanyofthecurrentsettings.
ClickRestoreresetmossettingsdthfactorydefaultvaluesThefollowingsettingsarenotaffected:
•thebootprotocol(DHCPorstatic)
- thestaticIPaddress
- thedefaultrouter
- thesubnetmask
- thesystemtime
• theIEEE802.1Xsettings
- uploadedapplicationsarekeptbutmustberestarted
ClickDefaultresetSettingsincludingtheAddress factorydefaultvaluesThisbuttonshouldusedwithcautionTheAxiproductandalsoresetfactorydefaultusingthecontrolbuttonsetResetFactoryDefaultSettingsprpage56.
Toesthproduct'PTZmechanicsclicTestundePTZstatus.
Forinformationaboutfirmwareupgrade,see UpgradingtheFirmware,onpage59.
Support
SupportOverview
The SystemOptionsSupportSupportOverviewPageprovideinformationtroubleshootingandcontactInformation, shouldyourequiretechnicalassistance.
SeealsoTroubleshooting,onpage59.
SystemOverview
Together overview of the Axi product's status and settings and System Options Support System Overview Information that can be found here includes firmware version, IP address, network and security settings, event settings, imagesettings and recent log items. Many of the captions are linked to the proper Setup page.
Logs&Reports
The SystemOptionsSupportLogReportpage generates logs and reports useful for system analysis and troubleshooting of contactingAxisSupport, please provide a valid ServerReport with your query.
SystemLog-Providesinformationaboutsystemevents.
AccesLogListsfailed attempts to access the product The AccesLogans also configured disal connections the product(see below).
ServeReport Provides information about the product status: pop-up window. The Access log automatically included in the Server Report.
ParameteLisShowProduct' parameters and their current settings This may prove useful when troubleshooting or when contacting AxisSupport.
ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.
CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.
TheogelvelsothSystemLogandhAccessLogresetndeSystemOptionsSupportLogReportsConfiguration. TheAccessLogcanbeconfiguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NOTICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide assistanceforproblemswithcustomizedscripts.
To Perth Script Editor and System Options Advanced Scripting Script cause problems, reset product of factory default settings, see page 56.
Formoreinformation,seewww.axis.com/developer
SystemOptions
FileUpload
Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touloadafile,go toSystemOptions>Advanced>FileUpload.
Uploadedfile accessed through http://
PlainConfig
PlainConfigisforadvanceduserswithexperienceofAxisproductconfiguration.Mostparameterscanbesetandmodifiedfromthis page.Helpisavailablefromthestandardhelppages.
ToperPlainConfigdSystemOptionsAdvancedPlainConfigAxiSupportdoesnoprovideassistance.
ResettoFactoryDefaultSettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP address,tothefactorydefaultvalues.
Note
The installation and management software tools are available on the CDs supplied with the product and from the support pages on www.axis.com/techsup
Toresettheproducttothefactorydefaultsettings:
- Pressandholdthecontrolbuttonandthepowerbuttonforabout15-30secondsuntilthestatusLEDindicatorflashesamber.SeeHardwareOverview,onpage6.
- ReleasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatusLEDindicatorturnsgreen.
- Releasethepowerbutton and assemble the product.
- The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on thenetwork, the defaultIPaddress is 192.168.0.90
- Using the installation and management software tools, assign an Paddress, set the password and access the video stream.
Itals possible to rese parameters for factory default via the web interface Goto Setup System Options Maintenance.
Multi-ConnectorCable(soldseparately)
When connecting externalequipment to the Axis product, amulti-connectorcable (available from Axis) is required in order to maintain the product's Prating. Themulti-connectorcable can be purchased from your Axis reseller.
Connect themulti-connectorable the product's multi-connector to locate themulti-connectored Hardware Overview page 6. The cable provides the following connectors:
Note
Seepage64fortechnicalspecifications.
Powerconnectorβ-pirterminablockusedopoweinputSeimagbelowUselimitedpowersource(LPS)witheitherrated outputpowelimited≤100Varatedoutputcurrentlimited≤5A.
Audion(pink)3.5mminpuformonomicrophone-paline-imonosigna(leftchannelsusedfromstereoignal).
Audioout(green)3.5mmoutputaudidlindevelthatarbeconnectedpubliaddress(PA)systemaractivespeaker withabuilt-inamplifier.Astereoconnectormustbeusedfortheaudiout.
I/Orminaconnector: Use with external devices in combination with example tampering alarms motion detection event triggering, timelapserecording and alarm notifications. In addition to ground and auxiliary power, the I/O terminal connector provides the interfaceto:
- Digitaloutput—ForconnectingexternaldevicessuchasrelaysandLEDs. Connecteddevicescanbeactivatedbythe VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutput willshowactive(showrundeSystemOptionsPortDevicesPorStatus)thalarmdevicesactivated.
- Digitalinput—Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand thenpubecomesactiv(shownundeSystemOptionsPortDevicesPorStatus).
| FunctionPinNotes | Specifications | ||
| GND | 1 | Ground | |
| 3.3VDCPower | 2 | Canbeusedtopowerauxiliaryequipment.Note:Thispincanonlybeusedaspowerout. | Maxload:250mA |
| Configurable(Input orOutput) | 3-6 | Digitalinput—ConnecttoGNDtoactivate,orleave floating(unconnected)todeactivate. | 0to+40VDC |
| Digitaloutput—Internalconnectiontogroundwhen activated,floating(unconnected)whendeactivated.If usedwithanexternalrelay,adiodemustbeconnected inparallelwiththeload,forprotectionagainstvoltage transients. | Maxload:100mAMaxvoltage:+40VDC |
Multi-ConnectorCable(soldseparately)

Connectiondiagram
A I/Oconfiguredasinput
B I/Oconfiguredasoutput
I/Oconnector

DCpowerinput ACpowerinput

natural_image
Pure electrical circuit lines without any symbols
natural_image
Pure electrical circuit lines without any symbolsTroubleshooting
CheckingtheFirmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourfirstactionswhentroubleshootingaproblem shouldbetocheckthecurrentfirmwareversion.Thelatestversionmaycontainacorrectionthatfixesyourparticularproblem.The currenfirmwareversiontheAxiproductsdisplayedthepagSetupBasiSetupandriSetupAbout.
UpgradingtheFirmware
When you upgrade the product with the latest firmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and releases notes available with each new release, before upgrading the firmware.
Toupgrade, followtheseinstructions:
- Savethefirmwarefiletoyourcomputer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup
- GotoSetup>SystemOptions>Maintenanceintheproductswebpages.
UndeUpgradServerclickBrowseandocatchfileyourcomputerClickUpgrade.
Afterstartingtheupgradeprocess,alwayswaitatleast5–10minutesbeforerestartingtheproduct,evenifyoususpectthe upgradehasfailed.
AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.
Note
- Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
- Preconfiguredandcustomizedsettingsaresavedwhenthefirmwareisupgraded(providingthefeaturesareavailableinthenewfirmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

EmergencyRecoveryProcedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. Torecover the product, follow the steps below. The serial number is found on the product's label.
Troubleshooting
- In UNIX/Linux, typethefollowing from the commandline:
arp-s<IPaddress><serialnumber>temp
ping-1408<IPaddress>
In Window stypch following from command/DO prompt(this may require your the command prompts an administrator):
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
- If the product does not reply in 30 seconds, restart it and wait for areply. Press CTRL + Ctstop Ping.
Openbrowseandypirtheproduct's PaddressrthepagthatappearsustheBrowsbuttontoselectheupgrade filetouse.ThenclickLoadtorestarttheupgradeprocess.
-
After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.
-
Reinstall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axissupport at www.axis.com/techsup/
Symptoms, Possible Causes and Remedial Actions
ProblemssettingtheIPaddress
| WhenusingARP/Ping | Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen appliedtotheproduct.EnsurethePinglengththissetto408.Forinstructions,seeAssignIPAddressUsingARP/Ping,onpage48. |
| Theproductislocatedona differentsubnet | IfthelPaddressintendedfortheproductandthelPaddresssofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youwillnotbeabletosethelPaddress.Contactyour networkadministratortoobtainanIPaddress. |
| ThelPaddressisbeingused byanotherdevice | DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS window,typepingandthelPaddresssoftheproduct:·Ifyoureceive:Replyfrom:bytes=32;time=10... thismeansthatthelPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.·Ifyoureceive:Requesttimedout,thismeansthatthelPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct. |
| PossibleIPaddressconflict withanotherdeviceonthe samesubnet. | ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct. |
| Theproductcannotbeaccessedfromabrowser | |
| Cannotlogin | WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting tdognYoumayneedmanuallytypehttporthttpsithebrowser'saddressfield.Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage56. |
Troubleshooting
| TheIPaddresshasbeen changedbyDHCP | IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename hasbeenconfigured).Ifrequired,astaticIPaddressscanbeassignedmanually.Forinstructions,seethInstallationand ManagemenSoftwareCDothedocumentAssignandAddressandAccessthe/ideoStreamonAxisSupportwebatwww.axis.com/techsup. |
| Certificateerrorwhenusing IEEE802.1X | Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe synchronizedwithanNTPserver.SeeDate&Time,onpage47. |
Theproductisaccessiblelocallybutnotexternally
| RouterconfigurationToconfigureyourroutertoallowincomingdatatrafficitotheAxisproduct,enabletheNAT-traversalfeaturewhichwillattempttoautomaticallyconfiguretheroutertoallowaccesstotheAxisproductsedNATtraversal(portmapping)forIPv4prpage50TheroutemustupporUPnP | TM. | |
| Firewallprotection | CheckthelInternetfirewallwithyournetworkadministrator. | |
| Defaultroutersrequired | CheckifyouneedtoconfiguretheroutersettingsfromSystemOptions>Network>TCP/IP>Basic. | |
ProblemswithstreamingH.264
| ProblemswithAXISMedia Control(InternetExplorer only) | ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer. |
| NoH.264displayedinthe client | CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC ControlPanel(streamingtab).SeeAXISMediaControl(AMC),onpage 14.IntheAMCcontroPaneSelecthd.264bandlicSetdefaultH.264decoder.CheckthatRTSPenabledundesystemOptionsNetworkTCP/IPAdvanced. |
| MulticastH.264only accessiblebylocalclients | Checkifyourroutersupportsmulticasting,orifteroutersettingsbetweentheclientandthe productneedtobeconfigured.TheTTL(TimeToLive)valuemayneedtobeincreased. |
| NomulticastH.264 displayedintheclient | CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct arevalidforyournetwork.Checkwithyournetworkadministratortoseeifthereisafirewallpreventingviewing. |
| Installationofadditional ActiveXcomponent restrictedorprohibited | ConfiguretheAxisproducttouseaJavaappletforupdatingvideoimagesinyourbrowser.Goto SetupLiveViewConfigandselectLavaappletundeDefaultviewer. |
| PoorrenderingofH.264 images | Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe downloadedfromthemanufacturer'swebsite. |
| Colorsaturationisdifferent inH.264andMotionJPEG | Modifythesettingsforyourgraphicsadapter.Refertotheadapter'sdocumentationformore information. |
Troubleshooting
| Lowerframeratethan expected | SeePerformanceConsiderations,onpage66.Reducethenumberofapplicationsrunningontheclientcomputer.Limitthenumberofsimultaneousviewers.Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonlykeyframes.Lowertheimageresolution.Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxisproduct.SeeTechnicalSpecifications,onpage64. |
| Videoandimageproblems,general | |
| Imageunsatisfactory | CheckthevidestreamandcamersettingsundSetupAudioVidestreamand Setup>Video&Audio>CameraSettings. |
| MotionDetectiontriggersunexpectedly | |
| Changesinluminance | Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatiftherearesuddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivitysettingtoavoidproblemswithluminance. |
| Noaudio | |
| Incorrectsetup | Checkthesoundcardinthecomputer.Ensurethatmuteisnotselectedandthatthevolumesettingsarecorrect.CheckhaEnableaudisupportselectedundSetupSystemOptionsSecurityAudioSupport.CheckthatcorrectAudionputourceselectedundSetupAudioAudioSettings. |
| Pooraudioquality | |
| Stuttering | Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression. |
| Unsynchronizedaudioand videousingH.264 | Synchronizetheproduct'sdateandtimesettingswithanNTPserver.GotoSetup>System Options>Date&Time. |
| Distortedaudio | CheckthatcorrectAudionputourceselectedundSetupAudioAudioSettings. |
| FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or usehalf-duplexmodeinstead. | |
| Storageanddiskmanagementproblems | |
| Storagedisruption | Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifotherreadwriteproblemsccurIdentifythsourceofhproblemchecktheSystemLogunder SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto re-mountthestorgagedevice.Forinformationonhowtosetupastoragedisruptionalarm,see. |
| Videocannotberecorded | CheckthattheSDcardisnotwriteprotected(thatis,readonly). |
| SDcardcannotbemountedReformattheSDcardandthenclickMount. | |
Troubleshooting
Condensationindome
BlurredimageActivatefanandheatertoremovepossiblemoisturefromdome
TechnicalSpecifications
| Function/group | Item | Specifications |
| Camera | Models | AXISO604460HzAXISO604450Hz |
| Imagesensor | 1/3"ProgressiveScanCMOS | |
| Lensf4.4-132mm | F1.4-4.6AutofocusAutomaticday/nightHorizontalangleofview:62.9°-2.2°Verticalangleofview:37°-1.2° | |
| Minimumillumination | Color:0.2luxat30IREF1.4B/W:0.04luxat30IREF1.4 | |
| Shuttertime | 1/10000sto1/4s | |
| Pan/Tilt/Zoom | E-flip256presetpositionsPan360°endless,0.05°-450°/sTilt:180°,0.05°-450°/s30xopticalzoomand12xdigitalzoom,total360xzoom | |
| Pan/Tilt/Zoomfunctionalities | Tourrecording,guardtour,controlqueueOn-screendirectionalindicator,Setnewpan0° | |
| Video | Videocompression | H.264(MPEG-4Part10/AVC)MotionJPEG |
| ResolutionsHDTV720p1280x720to320x180 | ||
| FramerateH.264 | Upto30/25fps(60/50Hz) | |
| FramerateMotionJPEG | Upto30/25fps(60/50Hz) | |
| Videostreaming | Multiple,individuallyconfigurablestreamsinH.264andMotionJPEGControllableframerateandbandwidthVBR/CBRH.264 | |
| Imagesettings | WideDynamicRange(WDR),manualshuttertime,compression,color,brightness,sharpness,whitebalance,exposurecontrol,exposurezones,backlightcompensation,finetuningofbehavioratlowlightRotation:0°,180°Textandimageoverlay32individual3DprivacymasksImagefreezeonPTZ | |
| Audio | AudiostreamingTwo-way:Fullduplex,HalfduplexSimplex | |
| Audiocompression | AAC-LC8/16kHzG.711PCM8kHzG.726ADPCM8kHzConfigurablebitrate | |
| Audioinput/output | Requiresmulti-connectorcable(soldseparately)forexternalmicrophoneorlineinput,andlineoutput | |
TechnicalSpecifications
| Function/group | Item | Specifications |
| Network | SecurityPasswordprotection,IPaddressfiltering,HTTPSencryption*,IEEE802.1Xnetworkaccess control*,digestauthentication,useraccesslog*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpen SSLToolkit(www.openssl.org) | |
| Supported protocols | IPv4/v6,HTTP,HTTPS*,SSL/TLS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour, UPnPTM,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,TCP,UDP,IGMP,RTCP, ICMP,DHCP,ARP,SOCKS,etc*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpen SSLToolkit(www.openssl.org) | |
| System Integration | Application Programming Interface | OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication PlatformfromAxisCommunications;specificationsavailableatwww.axis.com ONVIF,specificationsavailableatwww.onvif.org AXISVideoHostingSystem(AVHS)withOne-ClickCameraConnection |
| Intelligentvideo | Videomotiondetection,audiodetection,autotracking,ActiveGatekeeper SupportforAXISCameraApplicationPlatformenablinginstallationofadditional applications | |
| Eventtriggers | Detectors:AudioDetection,LiveStreamAccessed,MotionDetection Hardware:Fan,Network,Temperature InputSignal:DigitalInputPort,ManualTrigger,VirtualInputs PTZ:Autotracking,Error,Moving,PresetReached,Ready Storage:Disruption,Recording System:SystemReady,ShockDetected Time:Recurrence,UseSchedule | |
| EventactionsFileupload:FTP,HTTP,networkshareandemail Notification:email,HTTPandTCP Externaloutput,PTZpreset,guardtour,playaudioclip,videorecordingtoedgestorage, autotracking,day/nightmode Pre-andpost-alarmvideobuffering | ||
| InstallationaidPixelcounter | ||
| Videoaccessfrom webbrowser | Cameraliveview Videorecordingtofile(ASF) CustomizableHTMLpages Windows7,WindowsVista,WindowsXP,WindowsServer2008,WindowsServer2003 DirectX9corhigher Forotheroperatingsystemsandbrowsers,seewww axis.com/techsup | |
| Management and maintenance | AXISCameraManagementtoolonCDandweb-basedconfiguration Configurationofbackupandrestore FirmwareupgradesoverHTTPForFTP,firmwareavailableonwww-axis.com | |
| General | Casing | IP52-ratedmetalcasing(aluminum),acrylic(PMMA)cleardome |
| Memory512MBRAM | 128MBFlash Batterybacked-upreal-timeclock | |
| Power | PoweroverEthernetPlus(PoE+)IEEE802.3atIEEE802.3atType2Class4max30W AXIST8123HighPoEMidspan1-portincluded:100-240VAC,max37W 24-34VDCmax19W;20-24VAC,max30VA | |
| Connectors | RJ-45for10BASE-T/100BASE-TXPoE Multi-connector(cablesoldseparately)forAC/DCpower,4configurablealarm inputs/outputs,micin,linemonoinput,linemonoutputtoactivespeaker | |
| Edgestorage | SupportsSDcardswithupto64GBofstorage.Forbestrecordingperformance,usean SDHCorSDXCcardwithspeedclass10.(cardnotincluded) Supportforrecordingtonetworkshare(NetworkAttachedStorageorfileserver) | |
TechnicalSpecifications
| Function/group | Item | Specifications |
| Operating conditions | 0°Cto50°C(32°Fto122°F)Humidity10-85%RH(non-condensing) | |
| Approvals | EN55022ClassAEN61000-3-2EN61000-3-3EN61000-6-1EN61000-6-2EN55024FCCPart15SubpartBClassAICES-003ClassAVCCIClassAC-tickAS/NZSCISPR22ClassAKCCKN22ClassA,KN24IEC/EN/UL60950-1IEC/EN60529IP52IEC60721-4-3Class3K3,3M3IEC60068-2IEC/EN62262IK10Midspan:EN60950-1,GS,UL,cUL,CE,VCCI,CB,KCC,UL-AR | |
| Weight | Camera:2.6kg(5.7lb.)Camerawithdrop-ceilingmount:3.2kg(7.1lb.) | |
| Included accessories | AXIST8123HighPoEMidspan1-port,mountingkitforhardanddropceilings,smoked domecover,InstallationGuide,InstallationandManagementSoftwareCD,Windows decoder1-userlicense | |
| Video management software | AXISCameraCompanion(softwareincludedonCD)-Basicsurveillanceforsmall businesses,wherevideoisrecordedtoedge storageAXISCameraStation(soldseparately)-Fullyfeaturedsurveillanceformed medium-sized installations,wherevideoisrecordedonasystemserverFormoreinformationandsoftwareapplicationsfrompartners,see www.axis.com/products/video/software/ | |
| Optional accessories | Multi-connectorcableAXIST91AMountingAccessoriesAXIST8310VideoSurveillanceControlBoardAXIST90AlluminatorsInstallationDisplayMulti-userdecoderlicensepackT81B22DC30WMidspan |
PerformanceConsiderations
Whensettingsupyoursystem, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bitrate) required, others can affect the framerate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the framerate.
The following factors are among them most important to consider:
- Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
- AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
- Simultaneousviewingofdifferentstreams(resolution, compression)bydifferentclients.Effectonframerateand bandwidth.
- AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
- Heavyusageofeventsettingsaffecttheproduct'sCPUload.Framerateaffected.
TechnicalSpecifications
- Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
- Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.